@jairodri/huckleberry-cli 1.0.2 → 1.1.0

package/skills/pricing-strategy/evals/evals.json

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+{
+  "skill_name": "pricing-strategy",
+  "evals": [
+    {
+      "id": 1,
+      "prompt": "Help me figure out pricing for our new SaaS product. It's a customer support platform for e-commerce stores. We're not sure whether to charge per agent, per ticket, or flat rate. Currently thinking $49-199/month range.",
+      "expected_output": "Should check for product-marketing-context.md first. Should apply the three pricing axes framework: packaging (what's included in each tier), pricing metric (per agent, per ticket, flat rate — evaluate each), price point ($49-199 range evaluation). Should discuss value metrics and which aligns best with value delivered (per agent is common in support, but per ticket aligns with usage). Should recommend a good-better-best tier structure. Should address pricing psychology. Should provide a specific pricing recommendation with rationale.",
+      "assertions": [
+        "Checks for product-marketing-context.md",
+        "Applies three pricing axes framework",
+        "Evaluates multiple pricing metrics",
+        "Discusses which metric aligns with value delivered",
+        "Recommends good-better-best tier structure",
+        "Addresses pricing psychology",
+        "Provides specific pricing recommendation with rationale"
+      ],
+      "files": []
+    },
+    {
+      "id": 2,
+      "prompt": "We want to raise our prices by 30%. We've been at $29/month for 2 years and we've added a lot of features. How do we do this without losing customers?",
+      "expected_output": "Should apply the 'when to raise prices' and price increase strategies sections. Should recommend a strategy: grandfather existing customers (or give them a grace period), tie the increase to new value, communicate the change clearly with advance notice, consider an annual billing discount as a softening measure. Should address different approaches (immediate for new customers, delayed for existing). Should recommend specific communication strategy. Should note that some churn is expected and acceptable.",
+      "assertions": [
+        "Applies price increase strategies",
+        "Recommends grandfathering or grace period approach",
+        "Recommends tying increase to new value",
+        "Provides communication strategy",
+        "Addresses new vs existing customer timing",
+        "Suggests annual billing as softening measure",
+        "Notes some churn is expected"
+      ],
+      "files": []
+    },
+    {
+      "id": 3,
+      "prompt": "how do we figure out what people will actually pay? we're launching a new product and have no idea what to charge.",
+      "expected_output": "Should trigger on casual phrasing. Should apply the pricing research methods: Van Westendorp price sensitivity analysis (too cheap, bargain, expensive, too expensive), MaxDiff for feature importance, competitive benchmarking. Should explain how to run each method. Should also recommend simpler approaches: talking to potential customers, analyzing competitor pricing, testing different price points. Should provide a practical pricing research plan they can execute.",
+      "assertions": [
+        "Triggers on casual phrasing",
+        "Applies Van Westendorp price sensitivity method",
+        "Applies MaxDiff for feature importance",
+        "Recommends competitive benchmarking",
+        "Explains how to run each method",
+        "Suggests practical alternatives (customer interviews, competitive analysis)",
+        "Provides executable pricing research plan"
+      ],
+      "files": []
+    },
+    {
+      "id": 4,
+      "prompt": "We have a Basic ($19), Pro ($49), and Enterprise (custom) plan. The Pro plan gets 70% of signups. Should we add a plan between Pro and Enterprise?",
+      "expected_output": "Should apply the good-better-best tier structure framework. Should analyze the current situation: Pro capturing 70% is actually healthy, but the gap to Enterprise suggests there may be mid-market customers underserved. Should evaluate whether a 4th tier makes sense: does it address a real gap, or will it create choice paralysis? Should apply pricing psychology (Hick's Law — more options can reduce decisions). Should recommend either a 4th tier with clear differentiation or adjusting the Pro plan to better bridge the gap.",
+      "assertions": [
+        "Applies good-better-best tier structure",
+        "Analyzes current tier performance",
+        "Evaluates whether 4th tier addresses real gap",
+        "Considers choice paralysis risk",
+        "Applies pricing psychology (Hick's Law)",
+        "Provides specific recommendation with rationale"
+      ],
+      "files": []
+    },
+    {
+      "id": 5,
+      "prompt": "What pricing psychology tactics should we use on our pricing page? We want the $79 plan to be the most popular.",
+      "expected_output": "Should apply the pricing psychology section: anchoring (show the $79 plan next to a higher-priced plan), decoy effect (make the lower plan look less valuable), visual emphasis (highlight or 'recommend' the $79 plan), charm pricing ($79 vs $80), Rule of 100 (percentage discounts below $100, dollar discounts above), loss framing (show what lower plans miss). Should provide specific pricing page design recommendations. Should cross-reference page-cro for broader pricing page optimization.",
+      "assertions": [
+        "Applies pricing psychology tactics",
+        "Applies anchoring effect",
+        "Applies decoy effect or visual emphasis",
+        "Applies charm pricing or Rule of 100",
+        "Provides specific pricing page recommendations",
+        "Cross-references page-cro or marketing-psychology"
+      ],
+      "files": []
+    },
+    {
+      "id": 6,
+      "prompt": "Our pricing page conversion rate is only 1.5%. Can you review the page and suggest improvements?",
+      "expected_output": "Should recognize this is a pricing page conversion optimization task, not a pricing strategy task. Should defer to or cross-reference the page-cro skill, which handles pricing page conversion rate optimization including plan comparison clarity, CTA optimization, and trust signals. Pricing-strategy focuses on the actual pricing decisions (what to charge, how to package), not the page design.",
+      "assertions": [
+        "Recognizes this as pricing page CRO, not pricing strategy",
+        "References or defers to page-cro skill",
+        "Explains that pricing-strategy is about pricing decisions",
+        "Does not attempt full page CRO audit"
+      ],
+      "files": []
+    }
+  ]
+}

package/skills/pricing-strategy/references/research-methods.md

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+# Pricing Research Methods
+
+## Contents
+- Van Westendorp Price Sensitivity Meter (The Four Questions, How to Analyze, Survey Tips, Sample Output)
+- MaxDiff Analysis (How It Works, Example Survey Question, Analyzing Results, Using MaxDiff for Packaging)
+- Willingness to Pay Surveys
+- Usage-Value Correlation Analysis
+
+## Van Westendorp Price Sensitivity Meter
+
+The Van Westendorp survey identifies the acceptable price range for your product.
+
+### The Four Questions
+
+Ask each respondent:
+1. "At what price would you consider [product] to be so expensive that you would not consider buying it?" (Too expensive)
+2. "At what price would you consider [product] to be priced so low that you would question its quality?" (Too cheap)
+3. "At what price would you consider [product] to be starting to get expensive, but you still might consider it?" (Expensive/high side)
+4. "At what price would you consider [product] to be a bargain—a great buy for the money?" (Cheap/good value)
+
+### How to Analyze
+
+1. Plot cumulative distributions for each question
+2. Find the intersections:
+   - **Point of Marginal Cheapness (PMC):** "Too cheap" crosses "Expensive"
+   - **Point of Marginal Expensiveness (PME):** "Too expensive" crosses "Cheap"
+   - **Optimal Price Point (OPP):** "Too cheap" crosses "Too expensive"
+   - **Indifference Price Point (IDP):** "Expensive" crosses "Cheap"
+
+**The acceptable price range:** PMC to PME
+**Optimal pricing zone:** Between OPP and IDP
+
+### Survey Tips
+- Need 100-300 respondents for reliable data
+- Segment by persona (different willingness to pay)
+- Use realistic product descriptions
+- Consider adding purchase intent questions
+
+### Sample Output
+
+```
+Price Sensitivity Analysis Results:
+─────────────────────────────────
+Point of Marginal Cheapness:  $29/mo
+Optimal Price Point:          $49/mo
+Indifference Price Point:     $59/mo
+Point of Marginal Expensiveness: $79/mo
+
+Recommended range: $49-59/mo
+Current price: $39/mo (below optimal)
+Opportunity: 25-50% price increase without significant demand impact
+```
+
+---
+
+## MaxDiff Analysis (Best-Worst Scaling)
+
+MaxDiff identifies which features customers value most, informing packaging decisions.
+
+### How It Works
+
+1. List 8-15 features you could include
+2. Show respondents sets of 4-5 features at a time
+3. Ask: "Which is MOST important? Which is LEAST important?"
+4. Repeat across multiple sets until all features compared
+5. Statistical analysis produces importance scores
+
+### Example Survey Question
+
+```
+Which feature is MOST important to you?
+Which feature is LEAST important to you?
+
+□ Unlimited projects
+□ Custom branding
+□ Priority support
+□ API access
+□ Advanced analytics
+```
+
+### Analyzing Results
+
+Features are ranked by utility score:
+- High utility = Must-have (include in base tier)
+- Medium utility = Differentiator (use for tier separation)
+- Low utility = Nice-to-have (premium tier or cut)
+
+### Using MaxDiff for Packaging
+
+| Utility Score | Packaging Decision |
+|---------------|-------------------|
+| Top 20% | Include in all tiers (table stakes) |
+| 20-50% | Use to differentiate tiers |
+| 50-80% | Higher tiers only |
+| Bottom 20% | Consider cutting or premium add-on |
+
+---
+
+## Willingness to Pay Surveys
+
+**Direct method (simple but biased):**
+"How much would you pay for [product]?"
+
+**Better: Gabor-Granger method:**
+"Would you buy [product] at [$X]?" (Yes/No)
+Vary price across respondents to build demand curve.
+
+**Even better: Conjoint analysis:**
+Show product bundles at different prices
+Respondents choose preferred option
+Statistical analysis reveals price sensitivity per feature
+
+---
+
+## Usage-Value Correlation Analysis
+
+### 1. Instrument usage data
+Track how customers use your product:
+- Feature usage frequency
+- Volume metrics (users, records, API calls)
+- Outcome metrics (revenue generated, time saved)
+
+### 2. Correlate with customer success
+- Which usage patterns predict retention?
+- Which usage patterns predict expansion?
+- Which customers pay the most, and why?
+
+### 3. Identify value thresholds
+- At what usage level do customers "get it"?
+- At what usage level do they expand?
+- At what usage level should price increase?
+
+### Example Analysis
+
+```
+Usage-Value Correlation Analysis:
+─────────────────────────────────
+Segment: High-LTV customers (>$10k ARR)
+Average monthly active users: 15
+Average projects: 8
+Average integrations: 4
+
+Segment: Churned customers
+Average monthly active users: 3
+Average projects: 2
+Average integrations: 0
+
+Insight: Value correlates with team adoption (users)
+        and depth of use (integrations)
+
+Recommendation: Price per user, gate integrations to higher tiers
+```

package/skills/pricing-strategy/references/tier-structure.md

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+# Tier Structure and Packaging
+
+## Contents
+- How Many Tiers?
+- Good-Better-Best Framework
+- Tier Differentiation Strategies
+- Example Tier Structure
+- Packaging for Personas (Identifying Pricing Personas, Persona-Based Packaging)
+- Freemium vs. Free Trial (When to Use Freemium, When to Use Free Trial, Hybrid Approaches)
+- Enterprise Pricing (When to Add Custom Pricing, Enterprise Tier Elements, Enterprise Pricing Strategies)
+
+## How Many Tiers?
+
+**2 tiers:** Simple, clear choice
+- Works for: Clear SMB vs. Enterprise split
+- Risk: May leave money on table
+
+**3 tiers:** Industry standard
+- Good tier = Entry point
+- Better tier = Recommended (anchor to best)
+- Best tier = High-value customers
+
+**4+ tiers:** More granularity
+- Works for: Wide range of customer sizes
+- Risk: Decision paralysis, complexity
+
+---
+
+## Good-Better-Best Framework
+
+**Good tier (Entry):**
+- Purpose: Remove barriers to entry
+- Includes: Core features, limited usage
+- Price: Low, accessible
+- Target: Small teams, try before you buy
+
+**Better tier (Recommended):**
+- Purpose: Where most customers land
+- Includes: Full features, reasonable limits
+- Price: Your "anchor" price
+- Target: Growing teams, serious users
+
+**Best tier (Premium):**
+- Purpose: Capture high-value customers
+- Includes: Everything, advanced features, higher limits
+- Price: Premium (often 2-3x "Better")
+- Target: Larger teams, power users, enterprises
+
+---
+
+## Tier Differentiation Strategies
+
+**Feature gating:**
+- Basic features in all tiers
+- Advanced features in higher tiers
+- Works when features have clear value differences
+
+**Usage limits:**
+- Same features, different limits
+- More users, storage, API calls at higher tiers
+- Works when value scales with usage
+
+**Support level:**
+- Email support → Priority support → Dedicated success
+- Works for products with implementation complexity
+
+**Access and customization:**
+- API access, SSO, custom branding
+- Works for enterprise differentiation
+
+---
+
+## Example Tier Structure
+
+```
+┌────────────────┬─────────────────┬─────────────────┬─────────────────┐
+│                │ Starter         │ Pro             │ Business        │
+│                │ $29/mo          │ $79/mo          │ $199/mo         │
+├────────────────┼─────────────────┼─────────────────┼─────────────────┤
+│ Users          │ Up to 5         │ Up to 20        │ Unlimited       │
+│ Projects       │ 10              │ Unlimited       │ Unlimited       │
+│ Storage        │ 5 GB            │ 50 GB           │ 500 GB          │
+│ Integrations   │ 3               │ 10              │ Unlimited       │
+│ Analytics      │ Basic           │ Advanced        │ Custom          │
+│ Support        │ Email           │ Priority        │ Dedicated       │
+│ API Access     │ ✗               │ ✓               │ ✓               │
+│ SSO            │ ✗               │ ✗               │ ✓               │
+│ Audit logs     │ ✗               │ ✗               │ ✓               │
+└────────────────┴─────────────────┴─────────────────┴─────────────────┘
+```
+
+---
+
+## Packaging for Personas
+
+### Identifying Pricing Personas
+
+Different customers have different:
+- Willingness to pay
+- Feature needs
+- Buying processes
+- Value perception
+
+**Segment by:**
+- Company size (solopreneur → SMB → enterprise)
+- Use case (marketing vs. sales vs. support)
+- Sophistication (beginner → power user)
+- Industry (different budget norms)
+
+### Persona-Based Packaging
+
+**Step 1: Define personas**
+
+| Persona | Size | Needs | WTP | Example |
+|---------|------|-------|-----|---------|
+| Freelancer | 1 person | Basic features | Low | $19/mo |
+| Small Team | 2-10 | Collaboration | Medium | $49/mo |
+| Growing Co | 10-50 | Scale, integrations | Higher | $149/mo |
+| Enterprise | 50+ | Security, support | High | Custom |
+
+**Step 2: Map features to personas**
+
+| Feature | Freelancer | Small Team | Growing | Enterprise |
+|---------|------------|------------|---------|------------|
+| Core features | ✓ | ✓ | ✓ | ✓ |
+| Collaboration | — | ✓ | ✓ | ✓ |
+| Integrations | — | Limited | Full | Full |
+| API access | — | — | ✓ | ✓ |
+| SSO/SAML | — | — | — | ✓ |
+| Audit logs | — | — | — | ✓ |
+| Custom contract | — | — | — | ✓ |
+
+**Step 3: Price to value for each persona**
+- Research willingness to pay per segment
+- Set prices that capture value without blocking adoption
+- Consider segment-specific landing pages
+
+---
+
+## Freemium vs. Free Trial
+
+### When to Use Freemium
+
+**Freemium works when:**
+- Product has viral/network effects
+- Free users provide value (content, data, referrals)
+- Large market where % conversion drives volume
+- Low marginal cost to serve free users
+- Clear feature/usage limits for upgrade trigger
+
+**Freemium risks:**
+- Free users may never convert
+- Devalues product perception
+- Support costs for non-paying users
+- Harder to raise prices later
+
+### When to Use Free Trial
+
+**Free trial works when:**
+- Product needs time to demonstrate value
+- Onboarding/setup investment required
+- B2B with buying committees
+- Higher price points
+- Product is "sticky" once configured
+
+**Trial best practices:**
+- 7-14 days for simple products
+- 14-30 days for complex products
+- Full access (not feature-limited)
+- Clear countdown and reminders
+- Credit card optional vs. required trade-off
+
+**Credit card upfront:**
+- Higher trial-to-paid conversion (40-50% vs. 15-25%)
+- Lower trial volume
+- Better qualified leads
+
+### Hybrid Approaches
+
+**Freemium + Trial:**
+- Free tier with limited features
+- Trial of premium features
+- Example: Zoom (free 40-min, trial of Pro)
+
+**Reverse trial:**
+- Start with full access
+- After trial, downgrade to free tier
+- Example: See premium value, live with limitations until ready
+
+---
+
+## Enterprise Pricing
+
+### When to Add Custom Pricing
+
+Add "Contact Sales" when:
+- Deal sizes exceed $10k+ ARR
+- Customers need custom contracts
+- Implementation/onboarding required
+- Security/compliance requirements
+- Procurement processes involved
+
+### Enterprise Tier Elements
+
+**Table stakes:**
+- SSO/SAML
+- Audit logs
+- Admin controls
+- Uptime SLA
+- Security certifications
+
+**Value-adds:**
+- Dedicated support/success
+- Custom onboarding
+- Training sessions
+- Custom integrations
+- Priority roadmap input
+
+### Enterprise Pricing Strategies
+
+**Per-seat at scale:**
+- Volume discounts for large teams
+- Example: $15/user (standard) → $10/user (100+)
+
+**Platform fee + usage:**
+- Base fee for access
+- Usage-based above thresholds
+- Example: $500/mo base + $0.01 per API call
+
+**Value-based contracts:**
+- Price tied to customer's revenue/outcomes
+- Example: % of transactions, revenue share
+
+---
+
+## Consumer App Pricing
+
+Consumer apps price differently than SaaS. Key differences: lower price sensitivity thresholds, IAP platform fees (30%), emotional rather than ROI-based purchase decisions, and competition against free alternatives.
+
+### Mobile App Pricing Models
+
+| Model | Best For | Example | Typical Revenue |
+|-------|----------|---------|----------------|
+| Free + Ads | Utility apps, casual games | Weather apps, news readers | $1-5 ARPU/year |
+| Freemium | Apps with clear premium value | Spotify, Calm, Duolingo | $2-15/mo premium |
+| Subscription | Content, productivity, health | Headspace, Strava, Bear | $5-15/mo or $30-80/yr |
+| One-time purchase | Tools, niche utilities | Camera apps, writing tools | $2-15 one-time |
+| Consumable IAP | Games, dating apps | Tinder (Super Likes), games (gems) | Highly variable |
+
+### Consumer Subscription Tiers
+
+Consumer apps typically use 2 tiers (not 3) because consumers are more choice-averse than business buyers:
+
+```
+Free:         Core experience, ads or limits
+Premium:      $4.99-14.99/mo — full experience, no ads
+```
+
+**Why 2 tiers:** The Paradox of Choice hits harder with consumers. Business buyers compare feature matrices. Consumers want "free" or "the full thing." A middle tier creates confusion.
+
+**Exceptions:** Family plans work as a pseudo-third tier (Spotify Family, Apple One Family) because the value proposition is clear — same thing, more people.
+
+### Consumer Price Psychology
+
+**Price anchoring works differently:**
+- SaaS: Anchor against cost of the problem ("You're losing $5K/month")
+- Consumer: Anchor against comparable entertainment ("Less than a coffee per week")
+
+**Annual vs monthly framing:**
+- Consumer apps benefit MORE from annual pricing than SaaS because consumers are more sensitive to monthly recurring charges
+- Typical discount: 40-50% for annual (vs 17-20% for SaaS) — consumers need a bigger incentive
+- Frame as: "$49.99/year (that's just $4.17/month)" — show the monthly equivalent
+
+**App Store price points:**
+- iOS and Android have fixed price tiers ($0.99, $1.99, $2.99, $4.99, $9.99, $14.99, etc.)
+- $4.99/mo and $9.99/mo are the most common consumer subscription prices
+- $49.99/yr is the sweet spot for annual consumer subscriptions
+- Remember: Apple/Google take 30% (15% for small businesses under $1M)
+
+### Consumer Tier Example: Fitness App
+
+```
+┌────────────────┬──────────────────┬──────────────────┐
+│                │ Free             │ Premium          │
+│                │ $0               │ $9.99/mo         │
+│                │                  │ $59.99/yr (save  │
+│                │                  │ 50%)             │
+├────────────────┼──────────────────┼──────────────────┤
+│ Workouts       │ 5 basic          │ 200+ all levels  │
+│ Tracking       │ Manual logging   │ Apple Watch sync │
+│ Programs       │ None             │ 12-week plans    │
+│ Ads            │ Yes              │ None             │
+│ Offline        │ No               │ Yes              │
+│ Community      │ Read-only        │ Full access      │
+└────────────────┴──────────────────┴──────────────────┘
+```
+
+### Marketplace and E-Commerce Pricing
+
+| Model | How It Works | Example | Typical Take Rate |
+|-------|-------------|---------|-------------------|
+| Commission | % of transaction | Etsy (6.5%), Airbnb (3% seller + 14% buyer) | 5-20% |
+| Listing fee | Per listing charge | eBay ($0.35/listing), Etsy ($0.20/listing) | $0.10-1.00 |
+| Subscription + commission | Monthly fee + lower % | Shopify ($39/mo + 2.9%) | Blended |
+| Payment processing | Flat % + fixed | Stripe (2.9% + $0.30) | 2-3% |
+
+**Key difference from SaaS:** Marketplace pricing must balance both sides — charge sellers too much and supply dries up, charge buyers too much and demand drops. Most successful marketplaces subsidize one side initially.