@escalated-dev/escalated 0.8.0 → 0.9.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/LICENSE +21 -21
- package/README.md +380 -361
- package/package.json +85 -84
- package/src/components/ActiveChatsPanel.vue +246 -246
- package/src/components/AdminDashboard.stories.js +1423 -1423
- package/src/components/AttachmentList.vue +65 -65
- package/src/components/ChatActionBar.vue +226 -226
- package/src/components/ChatBubble.vue +162 -162
- package/src/components/ChatComposer.vue +308 -308
- package/src/components/ChatQueue.vue +222 -222
- package/src/components/ChatThread.vue +197 -197
- package/src/components/CustomTicketActions.stories.js +71 -0
- package/src/components/CustomTicketActions.vue +101 -0
- package/src/components/EscalatedLayout.vue +619 -604
- package/src/components/FollowButton.vue +20 -1
- package/src/components/MentionDropdown.vue +154 -154
- package/src/components/MetricComparison.vue +89 -89
- package/src/components/PercentileChart.vue +67 -67
- package/src/components/PeriodSelector.vue +98 -98
- package/src/components/PresenceIndicator.vue +228 -213
- package/src/components/ReplyComposer.vue +336 -336
- package/src/components/ReplyThread.vue +153 -153
- package/src/components/ReportChart.vue +395 -395
- package/src/components/ReportExportButton.vue +108 -108
- package/src/components/SaveViewDialog.vue +172 -172
- package/src/components/SavedViewSidebar.vue +208 -208
- package/src/components/SkillTagManager.vue +3 -0
- package/src/components/SnoozeButton.vue +247 -247
- package/src/components/TicketFilters.vue +270 -270
- package/src/components/TicketList.vue +655 -655
- package/src/components/TicketSidebar.vue +4 -0
- package/src/components/TicketSplitDialog.vue +98 -98
- package/src/components/TicketSubjects.stories.js +63 -0
- package/src/components/TicketSubjects.vue +107 -0
- package/src/components/TwoFactorSetup.vue +1 -37
- package/src/components/VariableTokenInput.vue +111 -111
- package/src/components/WorkflowActionConfig.vue +287 -287
- package/src/components/WorkflowActionList.vue +350 -350
- package/src/components/WorkflowConditionBuilder.vue +265 -265
- package/src/components/WorkflowTriggerSelector.vue +125 -125
- package/src/components/admin/newsletters/AnalyticsTiles.stories.js +14 -0
- package/src/components/admin/newsletters/AnalyticsTiles.vue +55 -0
- package/src/components/admin/newsletters/DeliveriesTable.stories.js +28 -0
- package/src/components/admin/newsletters/DeliveriesTable.vue +104 -0
- package/src/components/admin/newsletters/DynamicFilterBuilder.stories.js +11 -0
- package/src/components/admin/newsletters/DynamicFilterBuilder.vue +53 -0
- package/src/components/admin/newsletters/ListMemberTable.stories.js +12 -0
- package/src/components/admin/newsletters/ListMemberTable.vue +53 -0
- package/src/components/admin/newsletters/MarkdownEditor.stories.js +6 -0
- package/src/components/admin/newsletters/MarkdownEditor.vue +53 -0
- package/src/components/admin/newsletters/MergeFieldDropdown.stories.js +6 -0
- package/src/components/admin/newsletters/MergeFieldDropdown.vue +84 -0
- package/src/components/admin/newsletters/PreviewIframe.stories.js +7 -0
- package/src/components/admin/newsletters/PreviewIframe.vue +40 -0
- package/src/components/admin/newsletters/SummaryTiles.stories.js +8 -0
- package/src/components/admin/newsletters/SummaryTiles.vue +63 -0
- package/src/composables/useChat.js +187 -187
- package/src/composables/useI18n.js +102 -102
- package/src/composables/useMentions.js +134 -134
- package/src/composables/usePermissions.js +31 -0
- package/src/composables/useRealtime.js +182 -182
- package/src/index.js +85 -84
- package/src/locales/README.md +13 -13
- package/src/locales/ar.json +727 -727
- package/src/locales/de.json +690 -690
- package/src/locales/en.json +889 -729
- package/src/locales/es.json +691 -691
- package/src/locales/fr.json +691 -691
- package/src/locales/index.js +16 -16
- package/src/locales/it.json +727 -727
- package/src/locales/ja.json +727 -727
- package/src/locales/ko.json +727 -727
- package/src/locales/nl.json +727 -727
- package/src/locales/pl.json +727 -727
- package/src/locales/pt-BR.json +727 -727
- package/src/locales/ru.json +727 -727
- package/src/locales/tr.json +727 -727
- package/src/locales/zh-CN.json +727 -727
- package/src/pages/Admin/Newsletters/Compose.vue +192 -0
- package/src/pages/Admin/Newsletters/Edit.vue +24 -0
- package/src/pages/Admin/Newsletters/Index.vue +141 -0
- package/src/pages/Admin/Newsletters/Lists/Create.vue +64 -0
- package/src/pages/Admin/Newsletters/Lists/Index.vue +59 -0
- package/src/pages/Admin/Newsletters/Lists/Show.vue +53 -0
- package/src/pages/Admin/Newsletters/Settings.vue +85 -0
- package/src/pages/Admin/Newsletters/Show.vue +140 -0
- package/src/pages/Admin/Newsletters/Templates/Create.vue +11 -0
- package/src/pages/Admin/Newsletters/Templates/Index.vue +54 -0
- package/src/pages/Admin/Newsletters/Templates/Show.vue +65 -0
- package/src/pages/Admin/Newsletters/usePreview.js +44 -0
- package/src/pages/Admin/Reports/AgentDetail.vue +132 -132
- package/src/pages/Admin/Reports/AgentRanking.vue +246 -246
- package/src/pages/Admin/Reports/Cohorts.vue +180 -180
- package/src/pages/Admin/Reports/Comparison.vue +141 -141
- package/src/pages/Admin/Reports/Dashboard.vue +226 -226
- package/src/pages/Admin/Reports/ResolutionTimes.vue +164 -164
- package/src/pages/Admin/Reports/ResponseTimes.vue +164 -164
- package/src/pages/Admin/Reports/SlaTrends.vue +183 -183
- package/src/pages/Admin/Settings/SsoSettings.vue +157 -4
- package/src/pages/Admin/Settings/TwoFactor.vue +32 -6
- package/src/pages/Admin/Settings.vue +1008 -1008
- package/src/pages/Admin/Skills/Form.vue +30 -10
- package/src/pages/Admin/Tickets/Index.vue +126 -126
- package/src/pages/Admin/Tickets/Show.vue +254 -249
- package/src/pages/Admin/Users/Index.vue +145 -145
- package/src/pages/Admin/Workflows/Builder.vue +207 -207
- package/src/pages/Admin/Workflows/Index.vue +235 -235
- package/src/pages/Admin/Workflows/Logs.vue +286 -286
- package/src/pages/Agent/TicketIndex.vue +112 -112
- package/src/pages/Agent/TicketShow.vue +547 -494
- package/src/pages/Customer/Index.vue +56 -56
- package/src/pages/Customer/KnowledgeBase/Article.vue +129 -129
- package/src/plugin.js +175 -175
- package/src/utils/mentionHighlight.js +24 -24
- package/src/widget/EscalatedWidget.vue +804 -804
- package/src/widget/index.js +254 -254
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<script setup>
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import { computed } from 'vue';
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import EscalatedLayout from '../../components/EscalatedLayout.vue';
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import TicketList from '../../components/TicketList.vue';
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import TicketFilters from '../../components/TicketFilters.vue';
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import PluginSlot from '../../components/PluginSlot.vue';
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import { Link, usePage } from '@inertiajs/vue3';
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import { usePluginExtensions } from '../../composables/usePluginExtensions';
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defineProps({
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tickets: Object,
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filters: Object,
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});
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const { getPageComponents } = usePluginExtensions();
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const page = usePage();
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const isAdmin = computed(() => !!page.props.escalated?.is_admin);
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const isAgent = computed(() => !!page.props.escalated?.is_agent);
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const staffPanelHref = computed(() => {
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const prefix = page.props.escalated?.prefix || 'support';
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const base = prefix.startsWith('/') ? prefix : `/${prefix}`;
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return isAdmin.value ? `${base}/admin/tickets` : `${base}/agent/tickets`;
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});
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const staffPanelLabel = computed(() => (isAdmin.value ? 'Open admin panel' : 'Open agent panel'));
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</script>
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<template>
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<EscalatedLayout title="My Tickets">
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<PluginSlot slot="customer.index.header" :components="getPageComponents('customer.index', 'header')" />
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<div
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v-if="isAdmin || isAgent"
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class="mb-4 flex items-center justify-between gap-4 rounded-lg border border-indigo-200 bg-indigo-50 px-4 py-3 text-sm text-indigo-900"
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>
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<div>
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<span class="font-medium">You're viewing your personal tickets.</span>
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<span class="text-indigo-800/80"> Customer-submitted tickets live in the staff panel. </span>
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</div>
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<a
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:href="staffPanelHref"
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class="shrink-0 rounded-lg bg-indigo-600 px-3 py-1.5 text-xs font-medium text-white hover:bg-indigo-700"
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>
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{{ staffPanelLabel }}
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</a>
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</div>
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<div class="mb-6 flex items-center justify-between">
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<TicketFilters :filters="filters" :route="route('escalated.customer.tickets.index')" />
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<Link
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:href="route('escalated.customer.tickets.create')"
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class="rounded-lg bg-indigo-600 px-4 py-2 text-sm font-medium text-white hover:bg-indigo-700"
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>
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New Ticket
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</Link>
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</div>
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<TicketList :tickets="tickets" route-prefix="escalated.customer.tickets" />
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</EscalatedLayout>
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</template>
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<script setup>
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import { computed } from 'vue';
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import EscalatedLayout from '../../components/EscalatedLayout.vue';
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import TicketList from '../../components/TicketList.vue';
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import TicketFilters from '../../components/TicketFilters.vue';
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import PluginSlot from '../../components/PluginSlot.vue';
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import { Link, usePage } from '@inertiajs/vue3';
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import { usePluginExtensions } from '../../composables/usePluginExtensions';
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defineProps({
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tickets: Object,
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filters: Object,
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});
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const { getPageComponents } = usePluginExtensions();
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const page = usePage();
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const isAdmin = computed(() => !!page.props.escalated?.is_admin);
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const isAgent = computed(() => !!page.props.escalated?.is_agent);
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const staffPanelHref = computed(() => {
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const prefix = page.props.escalated?.prefix || 'support';
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const base = prefix.startsWith('/') ? prefix : `/${prefix}`;
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return isAdmin.value ? `${base}/admin/tickets` : `${base}/agent/tickets`;
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});
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const staffPanelLabel = computed(() => (isAdmin.value ? 'Open admin panel' : 'Open agent panel'));
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</script>
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<template>
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<EscalatedLayout title="My Tickets">
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<PluginSlot slot="customer.index.header" :components="getPageComponents('customer.index', 'header')" />
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<div
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v-if="isAdmin || isAgent"
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class="mb-4 flex items-center justify-between gap-4 rounded-lg border border-indigo-200 bg-indigo-50 px-4 py-3 text-sm text-indigo-900"
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>
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<div>
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<span class="font-medium">You're viewing your personal tickets.</span>
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<span class="text-indigo-800/80"> Customer-submitted tickets live in the staff panel. </span>
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</div>
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<a
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:href="staffPanelHref"
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class="shrink-0 rounded-lg bg-indigo-600 px-3 py-1.5 text-xs font-medium text-white hover:bg-indigo-700"
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>
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{{ staffPanelLabel }}
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</div>
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<div class="mb-6 flex items-center justify-between">
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<TicketFilters :filters="filters" :route="route('escalated.customer.tickets.index')" />
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<Link
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:href="route('escalated.customer.tickets.create')"
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class="rounded-lg bg-indigo-600 px-4 py-2 text-sm font-medium text-white hover:bg-indigo-700"
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>
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New Ticket
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</Link>
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</div>
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<TicketList :tickets="tickets" route-prefix="escalated.customer.tickets" />
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</EscalatedLayout>
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</template>
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<script setup>
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import EscalatedLayout from '../../../components/EscalatedLayout.vue';
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import { router, Link } from '@inertiajs/vue3';
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const props = defineProps({
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article: Object,
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related: Array,
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feedbackEnabled: { type: Boolean, default: true },
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});
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function sendFeedback(helpful) {
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router.post(
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route('escalated.customer.kb.feedback', props.article.slug),
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{
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helpful,
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},
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{
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preserveScroll: true,
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onSuccess: () => {
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<div class="mx-auto max-w-3xl">
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<div class="mb-6">
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<Link :href="route('escalated.customer.kb.index')" class="text-sm text-gray-500 hover:text-gray-700">
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← Back to Knowledge Base
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</Link>
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</div>
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<div v-if="article.category" class="mb-4 flex items-center gap-2 text-xs text-gray-500">
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<Link :href="route('escalated.customer.kb.index')" class="hover:text-gray-700">Knowledge Base</Link>
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<span>/</span>
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:href="route('escalated.customer.kb.index', { category: article.category.id })"
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class="hover:text-gray-700"
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<span>{{ article.view_count }} views</span>
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<p class="mb-3 text-sm font-medium text-gray-700">Was this article helpful?</p>
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<button
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d="M6.633 10.5c.806 0 1.533-.446 2.031-1.08a9.041 9.041 0 012.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 00.322-1.672V3a.75.75 0 01.75-.75A2.25 2.25 0 0116.5 4.5c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 01-2.649 7.521c-.388.482-.987.729-1.605.729H13.48c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 00-1.423-.23H5.904M14.25 9h2.25M5.904 18.75c.083.205.173.405.27.602.197.4-.078.898-.523.898h-.908c-.889 0-1.713-.518-1.972-1.368a12 12 0 01-.521-3.507c0-1.553.295-3.036.831-4.398C3.387 9.953 4.167 9.5 5 9.5h.904"
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/>
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</svg>
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Yes
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</button>
|
|
89
|
-
<button
|
|
90
|
-
class="inline-flex items-center gap-2 rounded-lg border border-gray-200 px-4 py-2 text-sm font-medium text-gray-700 transition-colors hover:border-red-300 hover:bg-red-50 hover:text-red-700"
|
|
91
|
-
@click="sendFeedback(false)"
|
|
92
|
-
>
|
|
93
|
-
<svg
|
|
94
|
-
class="h-4 w-4"
|
|
95
|
-
fill="none"
|
|
96
|
-
stroke="currentColor"
|
|
97
|
-
stroke-width="1.5"
|
|
98
|
-
viewBox="0 0 24 24"
|
|
99
|
-
>
|
|
100
|
-
<path
|
|
101
|
-
stroke-linecap="round"
|
|
102
|
-
stroke-linejoin="round"
|
|
103
|
-
d="M7.5 15h2.25m8.024-9.75c.011.05.028.1.052.148.591 1.2.924 2.55.924 3.977a8.96 8.96 0 01-.999 4.125m.023-8.25c-.076-.365.183-.75.575-.75h.908c.889 0 1.713.518 1.972 1.368.339 1.11.521 2.287.521 3.507 0 1.553-.295 3.036-.831 4.398C20.613 14.547 19.833 15 19 15h-.904c-.26 0-.507-.098-.672-.28a5.002 5.002 0 01-.188-.226M7.5 15c-.863 0-1.706-.12-2.514-.348m2.514.348c.26.044.507.22.672.44a4.992 4.992 0 001.423 1.305M4.986 14.652a4.5 4.5 0 01-.236-.442m.236.442c-.31.652-.762 1.168-1.285 1.5m4.78-1.5a11.92 11.92 0 01-.813 1.25m.813-1.25c-.418.593-.91 1.098-1.459 1.5m1.459-1.5a6.12 6.12 0 01-.813 1.25m-2.606 0c-.5.338-1.1.5-1.71.5h-.908c-.889 0-1.713-.518-1.972-1.368a12 12 0 01-.521-3.507c0-1.553.295-3.036.831-4.398C3.387 9.953 4.167 9.5 5 9.5h.904"
|
|
104
|
-
/>
|
|
105
|
-
</svg>
|
|
106
|
-
No
|
|
107
|
-
</button>
|
|
108
|
-
</div>
|
|
109
|
-
</template>
|
|
110
|
-
<p v-else class="text-sm text-green-600">Thank you for your feedback!</p>
|
|
111
|
-
</div>
|
|
112
|
-
|
|
113
|
-
<!-- Related Articles -->
|
|
114
|
-
<div v-if="related?.length" class="mt-6">
|
|
115
|
-
<h3 class="mb-3 text-sm font-semibold text-gray-900">Related Articles</h3>
|
|
116
|
-
<div class="space-y-2">
|
|
117
|
-
<Link
|
|
118
|
-
v-for="item in related"
|
|
119
|
-
:key="item.id"
|
|
120
|
-
:href="route('escalated.customer.kb.show', item.slug)"
|
|
121
|
-
class="block rounded-lg border border-gray-200 bg-white px-4 py-3 text-sm text-gray-700 transition-colors hover:border-gray-300 hover:bg-gray-50"
|
|
122
|
-
>
|
|
123
|
-
{{ item.title }}
|
|
124
|
-
</Link>
|
|
125
|
-
</div>
|
|
126
|
-
</div>
|
|
127
|
-
</div>
|
|
128
|
-
</EscalatedLayout>
|
|
129
|
-
</template>
|
|
1
|
+
<script setup>
|
|
2
|
+
import EscalatedLayout from '../../../components/EscalatedLayout.vue';
|
|
3
|
+
import { router, Link } from '@inertiajs/vue3';
|
|
4
|
+
import { ref } from 'vue';
|
|
5
|
+
|
|
6
|
+
const props = defineProps({
|
|
7
|
+
article: Object,
|
|
8
|
+
related: Array,
|
|
9
|
+
feedbackEnabled: { type: Boolean, default: true },
|
|
10
|
+
});
|
|
11
|
+
|
|
12
|
+
const feedbackSent = ref(false);
|
|
13
|
+
|
|
14
|
+
function sendFeedback(helpful) {
|
|
15
|
+
router.post(
|
|
16
|
+
route('escalated.customer.kb.feedback', props.article.slug),
|
|
17
|
+
{
|
|
18
|
+
helpful,
|
|
19
|
+
},
|
|
20
|
+
{
|
|
21
|
+
preserveScroll: true,
|
|
22
|
+
onSuccess: () => {
|
|
23
|
+
feedbackSent.value = true;
|
|
24
|
+
},
|
|
25
|
+
},
|
|
26
|
+
);
|
|
27
|
+
}
|
|
28
|
+
</script>
|
|
29
|
+
|
|
30
|
+
<template>
|
|
31
|
+
<EscalatedLayout :title="article.title">
|
|
32
|
+
<div class="mx-auto max-w-3xl">
|
|
33
|
+
<div class="mb-6">
|
|
34
|
+
<Link :href="route('escalated.customer.kb.index')" class="text-sm text-gray-500 hover:text-gray-700">
|
|
35
|
+
← Back to Knowledge Base
|
|
36
|
+
</Link>
|
|
37
|
+
</div>
|
|
38
|
+
|
|
39
|
+
<!-- Breadcrumb -->
|
|
40
|
+
<div v-if="article.category" class="mb-4 flex items-center gap-2 text-xs text-gray-500">
|
|
41
|
+
<Link :href="route('escalated.customer.kb.index')" class="hover:text-gray-700">Knowledge Base</Link>
|
|
42
|
+
<span>/</span>
|
|
43
|
+
<Link
|
|
44
|
+
:href="route('escalated.customer.kb.index', { category: article.category.id })"
|
|
45
|
+
class="hover:text-gray-700"
|
|
46
|
+
>
|
|
47
|
+
{{ article.category.name }}
|
|
48
|
+
</Link>
|
|
49
|
+
</div>
|
|
50
|
+
|
|
51
|
+
<!-- Article -->
|
|
52
|
+
<article class="rounded-lg border border-gray-200 bg-white p-8">
|
|
53
|
+
<h1 class="mb-4 text-2xl font-bold text-gray-900">{{ article.title }}</h1>
|
|
54
|
+
<div class="mb-6 flex items-center gap-4 text-xs text-gray-500">
|
|
55
|
+
<span>{{ article.view_count }} views</span>
|
|
56
|
+
<span v-if="article.published_at"
|
|
57
|
+
>Published {{ new Date(article.published_at).toLocaleDateString() }}</span
|
|
58
|
+
>
|
|
59
|
+
</div>
|
|
60
|
+
|
|
61
|
+
<!-- Article body rendered as HTML -->
|
|
62
|
+
<div class="prose prose-gray max-w-none text-gray-700" v-html="article.body"></div>
|
|
63
|
+
</article>
|
|
64
|
+
|
|
65
|
+
<!-- Feedback -->
|
|
66
|
+
<div v-if="feedbackEnabled" class="mt-6 rounded-lg border border-gray-200 bg-white p-6 text-center">
|
|
67
|
+
<template v-if="!feedbackSent">
|
|
68
|
+
<p class="mb-3 text-sm font-medium text-gray-700">Was this article helpful?</p>
|
|
69
|
+
<div class="flex items-center justify-center gap-3">
|
|
70
|
+
<button
|
|
71
|
+
class="inline-flex items-center gap-2 rounded-lg border border-gray-200 px-4 py-2 text-sm font-medium text-gray-700 transition-colors hover:border-green-300 hover:bg-green-50 hover:text-green-700"
|
|
72
|
+
@click="sendFeedback(true)"
|
|
73
|
+
>
|
|
74
|
+
<svg
|
|
75
|
+
class="h-4 w-4"
|
|
76
|
+
fill="none"
|
|
77
|
+
stroke="currentColor"
|
|
78
|
+
stroke-width="1.5"
|
|
79
|
+
viewBox="0 0 24 24"
|
|
80
|
+
>
|
|
81
|
+
<path
|
|
82
|
+
stroke-linecap="round"
|
|
83
|
+
stroke-linejoin="round"
|
|
84
|
+
d="M6.633 10.5c.806 0 1.533-.446 2.031-1.08a9.041 9.041 0 012.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 00.322-1.672V3a.75.75 0 01.75-.75A2.25 2.25 0 0116.5 4.5c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 01-2.649 7.521c-.388.482-.987.729-1.605.729H13.48c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 00-1.423-.23H5.904M14.25 9h2.25M5.904 18.75c.083.205.173.405.27.602.197.4-.078.898-.523.898h-.908c-.889 0-1.713-.518-1.972-1.368a12 12 0 01-.521-3.507c0-1.553.295-3.036.831-4.398C3.387 9.953 4.167 9.5 5 9.5h.904"
|
|
85
|
+
/>
|
|
86
|
+
</svg>
|
|
87
|
+
Yes
|
|
88
|
+
</button>
|
|
89
|
+
<button
|
|
90
|
+
class="inline-flex items-center gap-2 rounded-lg border border-gray-200 px-4 py-2 text-sm font-medium text-gray-700 transition-colors hover:border-red-300 hover:bg-red-50 hover:text-red-700"
|
|
91
|
+
@click="sendFeedback(false)"
|
|
92
|
+
>
|
|
93
|
+
<svg
|
|
94
|
+
class="h-4 w-4"
|
|
95
|
+
fill="none"
|
|
96
|
+
stroke="currentColor"
|
|
97
|
+
stroke-width="1.5"
|
|
98
|
+
viewBox="0 0 24 24"
|
|
99
|
+
>
|
|
100
|
+
<path
|
|
101
|
+
stroke-linecap="round"
|
|
102
|
+
stroke-linejoin="round"
|
|
103
|
+
d="M7.5 15h2.25m8.024-9.75c.011.05.028.1.052.148.591 1.2.924 2.55.924 3.977a8.96 8.96 0 01-.999 4.125m.023-8.25c-.076-.365.183-.75.575-.75h.908c.889 0 1.713.518 1.972 1.368.339 1.11.521 2.287.521 3.507 0 1.553-.295 3.036-.831 4.398C20.613 14.547 19.833 15 19 15h-.904c-.26 0-.507-.098-.672-.28a5.002 5.002 0 01-.188-.226M7.5 15c-.863 0-1.706-.12-2.514-.348m2.514.348c.26.044.507.22.672.44a4.992 4.992 0 001.423 1.305M4.986 14.652a4.5 4.5 0 01-.236-.442m.236.442c-.31.652-.762 1.168-1.285 1.5m4.78-1.5a11.92 11.92 0 01-.813 1.25m.813-1.25c-.418.593-.91 1.098-1.459 1.5m1.459-1.5a6.12 6.12 0 01-.813 1.25m-2.606 0c-.5.338-1.1.5-1.71.5h-.908c-.889 0-1.713-.518-1.972-1.368a12 12 0 01-.521-3.507c0-1.553.295-3.036.831-4.398C3.387 9.953 4.167 9.5 5 9.5h.904"
|
|
104
|
+
/>
|
|
105
|
+
</svg>
|
|
106
|
+
No
|
|
107
|
+
</button>
|
|
108
|
+
</div>
|
|
109
|
+
</template>
|
|
110
|
+
<p v-else class="text-sm text-green-600">Thank you for your feedback!</p>
|
|
111
|
+
</div>
|
|
112
|
+
|
|
113
|
+
<!-- Related Articles -->
|
|
114
|
+
<div v-if="related?.length" class="mt-6">
|
|
115
|
+
<h3 class="mb-3 text-sm font-semibold text-gray-900">Related Articles</h3>
|
|
116
|
+
<div class="space-y-2">
|
|
117
|
+
<Link
|
|
118
|
+
v-for="item in related"
|
|
119
|
+
:key="item.id"
|
|
120
|
+
:href="route('escalated.customer.kb.show', item.slug)"
|
|
121
|
+
class="block rounded-lg border border-gray-200 bg-white px-4 py-3 text-sm text-gray-700 transition-colors hover:border-gray-300 hover:bg-gray-50"
|
|
122
|
+
>
|
|
123
|
+
{{ item.title }}
|
|
124
|
+
</Link>
|
|
125
|
+
</div>
|
|
126
|
+
</div>
|
|
127
|
+
</div>
|
|
128
|
+
</EscalatedLayout>
|
|
129
|
+
</template>
|