@escalated-dev/escalated 0.5.0 → 0.7.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +102 -0
- package/package.json +37 -6
- package/src/components/ActivityTimeline.stories.js +55 -0
- package/src/components/ActivityTimeline.vue +83 -66
- package/src/components/AdminDashboard.stories.js +1095 -0
- package/src/components/AgentLoadIndicator.stories.js +37 -0
- package/src/components/AgentLoadIndicator.vue +49 -0
- package/src/components/AgentPerformanceCard.vue +44 -0
- package/src/components/ArticleEditor.vue +82 -0
- package/src/components/AssigneeSelect.vue +37 -23
- package/src/components/AttachmentList.vue +53 -37
- package/src/components/AuditLogEntry.vue +95 -0
- package/src/components/BulkActionBar.vue +99 -30
- package/src/components/CategoryTree.vue +89 -0
- package/src/components/ChartWidget.vue +46 -0
- package/src/components/CollisionWarning.stories.js +30 -0
- package/src/components/CollisionWarning.vue +68 -0
- package/src/components/ConditionalFieldRules.vue +135 -0
- package/src/components/ContextPanel.vue +66 -0
- package/src/components/ContextPanelSection.vue +65 -0
- package/src/components/CustomFieldRenderer.vue +159 -0
- package/src/components/EscalatedLayout.vue +400 -69
- package/src/components/FileDropzone.vue +57 -41
- package/src/components/FollowButton.stories.js +30 -0
- package/src/components/FollowButton.vue +53 -28
- package/src/components/KeyboardShortcutHelp.vue +129 -39
- package/src/components/KnowledgePanel.vue +122 -0
- package/src/components/KpiCard.stories.js +32 -0
- package/src/components/KpiCard.vue +88 -0
- package/src/components/MacroDropdown.vue +95 -35
- package/src/components/PermissionMatrix.vue +107 -0
- package/src/components/PinnedNotes.vue +75 -33
- package/src/components/PresenceIndicator.vue +93 -27
- package/src/components/PriorityBadge.stories.js +33 -0
- package/src/components/PriorityBadge.vue +46 -39
- package/src/components/QuickFilters.vue +65 -49
- package/src/components/ReplyComposer.vue +273 -159
- package/src/components/ReplyThread.vue +78 -23
- package/src/components/SatisfactionRating.vue +98 -46
- package/src/components/ScheduleEditor.vue +104 -0
- package/src/components/SideConversation.vue +165 -0
- package/src/components/SideConversationList.vue +147 -0
- package/src/components/SkillTagManager.vue +79 -0
- package/src/components/SlaComplianceChart.vue +53 -0
- package/src/components/SlaTimer.stories.js +35 -0
- package/src/components/SlaTimer.vue +62 -49
- package/src/components/StatsCard.stories.js +24 -0
- package/src/components/StatsCard.vue +58 -46
- package/src/components/StatusBadge.stories.js +53 -0
- package/src/components/StatusBadge.vue +78 -46
- package/src/components/TagSelect.vue +84 -53
- package/src/components/TicketFilters.vue +225 -69
- package/src/components/TicketLinkPanel.vue +193 -0
- package/src/components/TicketList.vue +594 -193
- package/src/components/TicketMergeDialog.vue +157 -0
- package/src/components/TicketSidebar.vue +167 -99
- package/src/components/TicketTypeSelector.vue +21 -0
- package/src/components/TotpInput.stories.js +9 -0
- package/src/components/TotpInput.vue +81 -0
- package/src/components/TwoFactorSetup.vue +113 -0
- package/src/composables/useDebouncedSearch.js +38 -0
- package/src/composables/useI18n.js +80 -0
- package/src/composables/usePluginExtensions.js +95 -3
- package/src/composables/usePluginHooks.js +65 -0
- package/src/defineEscalatedPlugin.js +34 -8
- package/src/index.js +72 -35
- package/src/locales/de.json +442 -0
- package/src/locales/en.json +467 -0
- package/src/locales/es.json +442 -0
- package/src/locales/fr.json +442 -0
- package/src/locales/index.js +6 -0
- package/src/pages/Admin/ApiTokens/Index.vue +231 -67
- package/src/pages/Admin/AuditLog/Index.vue +154 -0
- package/src/pages/Admin/Automations/Form.vue +184 -0
- package/src/pages/Admin/Automations/Index.vue +129 -0
- package/src/pages/Admin/BusinessHours/Form.vue +172 -0
- package/src/pages/Admin/BusinessHours/Index.vue +113 -0
- package/src/pages/Admin/CannedResponses/Index.vue +127 -70
- package/src/pages/Admin/Capacity/Index.vue +134 -0
- package/src/pages/Admin/CustomFields/Form.vue +195 -0
- package/src/pages/Admin/CustomFields/Index.vue +134 -0
- package/src/pages/Admin/CustomObjects/Form.vue +202 -0
- package/src/pages/Admin/CustomObjects/Index.vue +127 -0
- package/src/pages/Admin/CustomObjects/Records.vue +228 -0
- package/src/pages/Admin/Departments/Form.vue +75 -51
- package/src/pages/Admin/Departments/Index.vue +109 -57
- package/src/pages/Admin/EscalationRules/Form.vue +157 -96
- package/src/pages/Admin/EscalationRules/Index.vue +178 -57
- package/src/pages/Admin/Import/Connect.vue +96 -0
- package/src/pages/Admin/Import/Index.vue +102 -0
- package/src/pages/Admin/Import/Mapping.vue +110 -0
- package/src/pages/Admin/Import/Progress.vue +153 -0
- package/src/pages/Admin/Import/Review.vue +76 -0
- package/src/pages/Admin/KnowledgeBase/Articles/Form.vue +142 -0
- package/src/pages/Admin/KnowledgeBase/Articles/Index.vue +195 -0
- package/src/pages/Admin/KnowledgeBase/Categories/Index.vue +193 -0
- package/src/pages/Admin/Macros/Index.vue +250 -89
- package/src/pages/Admin/Plugins/Index.vue +205 -75
- package/src/pages/Admin/Reports/AgentMetrics.vue +115 -0
- package/src/pages/Admin/Reports/CsatReport.vue +127 -0
- package/src/pages/Admin/Reports/Dashboard.vue +211 -0
- package/src/pages/Admin/Reports/SlaReport.vue +166 -0
- package/src/pages/Admin/Reports.vue +139 -34
- package/src/pages/Admin/Roles/Form.vue +71 -0
- package/src/pages/Admin/Roles/Index.vue +122 -0
- package/src/pages/Admin/Settings/CsatSettings.vue +165 -0
- package/src/pages/Admin/Settings/DataRetention.vue +182 -0
- package/src/pages/Admin/Settings/EmailSettings.vue +243 -0
- package/src/pages/Admin/Settings/Sandbox.vue +135 -0
- package/src/pages/Admin/Settings/SsoSettings.vue +218 -0
- package/src/pages/Admin/Settings/TwoFactor.vue +110 -0
- package/src/pages/Admin/Settings.vue +468 -260
- package/src/pages/Admin/Skills/Form.vue +53 -0
- package/src/pages/Admin/Skills/Index.vue +94 -0
- package/src/pages/Admin/SlaPolicies/Form.vue +118 -75
- package/src/pages/Admin/SlaPolicies/Index.vue +120 -59
- package/src/pages/Admin/Statuses/Form.vue +114 -0
- package/src/pages/Admin/Statuses/Index.vue +153 -0
- package/src/pages/Admin/Tags/Index.vue +191 -105
- package/src/pages/Admin/Tickets/Index.vue +91 -39
- package/src/pages/Admin/Tickets/Show.vue +101 -37
- package/src/pages/Admin/Webhooks/DeliveryLog.vue +120 -0
- package/src/pages/Admin/Webhooks/Form.vue +110 -0
- package/src/pages/Admin/Webhooks/Index.vue +136 -0
- package/src/pages/Agent/Dashboard.vue +311 -186
- package/src/pages/Agent/TicketIndex.vue +88 -38
- package/src/pages/Agent/TicketShow.vue +258 -51
- package/src/pages/Customer/Create.vue +36 -9
- package/src/pages/Customer/Index.vue +31 -24
- package/src/pages/Customer/KnowledgeBase/Article.vue +127 -0
- package/src/pages/Customer/KnowledgeBase/Index.vue +151 -0
- package/src/plugin.js +86 -1
- package/src/utils/constants.js +30 -0
- package/src/utils/formatting.js +35 -0
- package/src/utils/sanitizeHtml.js +64 -0
- package/src/pages/Admin/Plugins.vue +0 -129
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<script setup>
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import EscalatedLayout from '../../../components/EscalatedLayout.vue';
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import { Link, router } from '@inertiajs/vue3';
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defineProps({ webhooks: Array });
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function destroy(id) {
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if (confirm('Delete this webhook?')) {
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router.delete(route('escalated.admin.webhooks.destroy', id));
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}
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}
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function lastDeliveryStatus(webhook) {
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const last = webhook.deliveries?.[0];
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if (!last) return null;
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return last.response_code;
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}
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</script>
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<template>
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<EscalatedLayout title="Webhooks">
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<div class="mb-4 flex justify-end">
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<Link
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:href="route('escalated.admin.webhooks.create')"
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class="rounded-lg bg-gradient-to-r from-[var(--esc-panel-accent)] to-[var(--esc-panel-accent-secondary)] px-4 py-2 text-sm font-medium text-white shadow-lg shadow-[var(--esc-panel-bg)]/20 transition-all hover:from-[var(--esc-panel-accent-hover)] hover:to-[var(--esc-panel-accent-secondary-hover)]"
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>
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Add Webhook
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</Link>
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</div>
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<div class="overflow-hidden rounded-xl border border-[var(--esc-panel-border)] bg-[var(--esc-panel-surface)]">
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<table class="min-w-full divide-y divide-[var(--esc-panel-border)]">
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<thead>
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<tr class="bg-[var(--esc-panel-hover)]">
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<th
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class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
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>
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URL
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</th>
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<th
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class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
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>
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Events
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</th>
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<th
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class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
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>
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Active
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</th>
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<th
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class="px-4 py-3 text-left text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
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>
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Last Status
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</th>
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<th
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class="px-4 py-3 text-right text-[11px] font-semibold uppercase tracking-wider text-[var(--esc-panel-text-muted)]"
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>
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Actions
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</th>
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</tr>
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</thead>
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<tbody class="divide-y divide-[var(--esc-panel-border)]">
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<tr v-if="!webhooks?.length">
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<td colspan="5" class="px-4 py-12 text-center">
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<svg
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class="mx-auto mb-3 h-8 w-8 text-[var(--esc-panel-text-muted)]"
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fill="none"
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stroke="currentColor"
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stroke-width="1.5"
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viewBox="0 0 24 24"
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>
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<path
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stroke-linecap="round"
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stroke-linejoin="round"
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d="M13.19 8.688a4.5 4.5 0 011.242 7.244l-4.5 4.5a4.5 4.5 0 01-6.364-6.364l1.757-1.757m9.86-9.86a4.5 4.5 0 00-6.364 0l-4.5 4.5a4.5 4.5 0 001.242 7.244"
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/>
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</svg>
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<p class="text-sm text-[var(--esc-panel-text-muted)]">No webhooks configured</p>
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<p class="mt-1 text-xs text-[var(--esc-panel-text-muted)]">
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Set up webhooks to send event notifications to external services
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</p>
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</td>
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</tr>
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<tr
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v-for="webhook in webhooks"
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:key="webhook.id"
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class="transition-colors hover:bg-[var(--esc-panel-hover)]"
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>
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<td
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class="px-4 py-3 text-sm font-mono text-[var(--esc-panel-text-secondary)] max-w-xs truncate"
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>
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{{ webhook.url }}
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</td>
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<td class="px-4 py-3 text-sm text-[var(--esc-panel-text-tertiary)]">
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{{ (webhook.events || []).length }} events
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</td>
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<td class="px-4 py-3 text-sm">
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<span :class="webhook.active ? 'text-emerald-400' : 'text-[var(--esc-panel-text-muted)]'">{{
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webhook.active ? 'Yes' : 'No'
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}}</span>
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</td>
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<td class="px-4 py-3 text-sm">
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<span
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v-if="lastDeliveryStatus(webhook)"
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:class="
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lastDeliveryStatus(webhook) >= 200 && lastDeliveryStatus(webhook) < 300
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? 'text-emerald-400'
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: 'text-rose-400'
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"
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>
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{{ lastDeliveryStatus(webhook) }}
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</span>
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<span v-else class="text-[var(--esc-panel-text-muted)]">—</span>
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</td>
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<td class="px-4 py-3 text-right text-sm">
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<Link
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:href="route('escalated.admin.webhooks.deliveries', webhook.id)"
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class="text-[var(--esc-panel-text-tertiary)] hover:text-[var(--esc-panel-text-secondary)]"
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>
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Log
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</Link>
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<Link
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:href="route('escalated.admin.webhooks.edit', webhook.id)"
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class="ml-3 text-[var(--esc-panel-text-secondary)] hover:text-[var(--esc-panel-text)]"
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>
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Edit
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</Link>
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<button class="ml-3 text-rose-400 hover:text-rose-300" @click="destroy(webhook.id)">
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Delete
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</button>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</EscalatedLayout>
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</template>
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