elevenlabs-webhook-nodejs 1.0.0

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Files changed (969) hide show
  1. package/.claude/settings.local.json +27 -0
  2. package/.dockerignore +6 -0
  3. package/.env.example +43 -0
  4. package/BEFORE-PRODUCTION.md +32 -0
  5. package/Dockerfile +23 -0
  6. package/SYSTEM_OVERVIEW.md +942 -0
  7. package/SYSTEM_STATUS.md +332 -0
  8. package/backup_script/main.py +146 -0
  9. package/baileys/.dockerignore +7 -0
  10. package/baileys/Dockerfile +13 -0
  11. package/baileys/README.md +412 -0
  12. package/baileys/index.js +499 -0
  13. package/baileys/package-lock.json +2532 -0
  14. package/baileys/package.json +25 -0
  15. package/baileys/server.js +96 -0
  16. package/baileys/src/config.js +55 -0
  17. package/baileys/src/middleware/api-key.js +16 -0
  18. package/baileys/src/routes/accounts.js +51 -0
  19. package/baileys/src/routes/chats.js +103 -0
  20. package/baileys/src/routes/webhooks.js +34 -0
  21. package/baileys/src/services/account-store.js +259 -0
  22. package/baileys/src/services/webhook-dispatcher.js +161 -0
  23. package/baileys/src/services/worker-manager.js +597 -0
  24. package/baileys/src/utils/jid.js +79 -0
  25. package/baileys/src/utils/logger.js +16 -0
  26. package/baileys/src/utils/use-mongodb-auth-state.js +122 -0
  27. package/baileys/worker.js +721 -0
  28. package/dist/app.d.ts +1 -0
  29. package/dist/app.js +84 -0
  30. package/dist/app.js.map +1 -0
  31. package/dist/config/agentPrompts.json +19 -0
  32. package/dist/config/database.d.ts +1 -0
  33. package/dist/config/database.js +26 -0
  34. package/dist/config/database.js.map +1 -0
  35. package/dist/config/env.d.ts +41 -0
  36. package/dist/config/env.js +81 -0
  37. package/dist/config/env.js.map +1 -0
  38. package/dist/config/index.d.ts +3 -0
  39. package/dist/config/index.js +73 -0
  40. package/dist/config/index.js.map +1 -0
  41. package/dist/controllers/webhook.controller.d.ts +10 -0
  42. package/dist/controllers/webhook.controller.js +128 -0
  43. package/dist/controllers/webhook.controller.js.map +1 -0
  44. package/dist/errors/index.d.ts +4 -0
  45. package/dist/errors/index.js +13 -0
  46. package/dist/errors/index.js.map +1 -0
  47. package/dist/hooks/webhookValidator.d.ts +2 -0
  48. package/dist/hooks/webhookValidator.js +47 -0
  49. package/dist/hooks/webhookValidator.js.map +1 -0
  50. package/dist/index.d.ts +1 -0
  51. package/dist/index.js +55 -0
  52. package/dist/index.js.map +1 -0
  53. package/dist/migrations/001_session-architecture.d.ts +3 -0
  54. package/dist/migrations/001_session-architecture.js +119 -0
  55. package/dist/migrations/001_session-architecture.js.map +1 -0
  56. package/dist/migrations/002_agent-ref.d.ts +3 -0
  57. package/dist/migrations/002_agent-ref.js +55 -0
  58. package/dist/migrations/002_agent-ref.js.map +1 -0
  59. package/dist/migrations/003_shift-schedule.d.ts +3 -0
  60. package/dist/migrations/003_shift-schedule.js +48 -0
  61. package/dist/migrations/003_shift-schedule.js.map +1 -0
  62. package/dist/migrations/004_invert-shift-to-clinic-hours.d.ts +3 -0
  63. package/dist/migrations/004_invert-shift-to-clinic-hours.js +27 -0
  64. package/dist/migrations/004_invert-shift-to-clinic-hours.js.map +1 -0
  65. package/dist/migrations/005_composite-baileys-chat-ids.d.ts +3 -0
  66. package/dist/migrations/005_composite-baileys-chat-ids.js +47 -0
  67. package/dist/migrations/005_composite-baileys-chat-ids.js.map +1 -0
  68. package/dist/migrations/migration.model.d.ts +18 -0
  69. package/dist/migrations/migration.model.js +45 -0
  70. package/dist/migrations/migration.model.js.map +1 -0
  71. package/dist/migrations/migration.routes.d.ts +2 -0
  72. package/dist/migrations/migration.routes.js +37 -0
  73. package/dist/migrations/migration.routes.js.map +1 -0
  74. package/dist/migrations/migration.runner.d.ts +19 -0
  75. package/dist/migrations/migration.runner.js +74 -0
  76. package/dist/migrations/migration.runner.js.map +1 -0
  77. package/dist/models/ConversationClaim.d.ts +13 -0
  78. package/dist/models/ConversationClaim.js +44 -0
  79. package/dist/models/ConversationClaim.js.map +1 -0
  80. package/dist/models/ConversationEvaluation.d.ts +23 -0
  81. package/dist/models/ConversationEvaluation.js +92 -0
  82. package/dist/models/ConversationEvaluation.js.map +1 -0
  83. package/dist/models/Summary.d.ts +37 -0
  84. package/dist/models/Summary.js +78 -0
  85. package/dist/models/Summary.js.map +1 -0
  86. package/dist/models/Transcription.d.ts +34 -0
  87. package/dist/models/Transcription.js +71 -0
  88. package/dist/models/Transcription.js.map +1 -0
  89. package/dist/models/WhatsAppRecipient.d.ts +23 -0
  90. package/dist/models/WhatsAppRecipient.js +53 -0
  91. package/dist/models/WhatsAppRecipient.js.map +1 -0
  92. package/dist/modules/admin/admin.routes.d.ts +2 -0
  93. package/dist/modules/admin/admin.routes.js +1966 -0
  94. package/dist/modules/admin/admin.routes.js.map +1 -0
  95. package/dist/modules/admin/elevenlabs-test-chat.routes.d.ts +2 -0
  96. package/dist/modules/admin/elevenlabs-test-chat.routes.js +158 -0
  97. package/dist/modules/admin/elevenlabs-test-chat.routes.js.map +1 -0
  98. package/dist/modules/admin/whatsapp-test-chat.routes.d.ts +2 -0
  99. package/dist/modules/admin/whatsapp-test-chat.routes.js +204 -0
  100. package/dist/modules/admin/whatsapp-test-chat.routes.js.map +1 -0
  101. package/dist/modules/agents/agent.model.d.ts +38 -0
  102. package/dist/modules/agents/agent.model.js +92 -0
  103. package/dist/modules/agents/agent.model.js.map +1 -0
  104. package/dist/modules/agents/agent.routes.d.ts +2 -0
  105. package/dist/modules/agents/agent.routes.js +61 -0
  106. package/dist/modules/agents/agent.routes.js.map +1 -0
  107. package/dist/modules/appointment-validation/appointment-validation.model.d.ts +76 -0
  108. package/dist/modules/appointment-validation/appointment-validation.model.js +118 -0
  109. package/dist/modules/appointment-validation/appointment-validation.model.js.map +1 -0
  110. package/dist/modules/appointment-validation/appointment-validation.routes.d.ts +2 -0
  111. package/dist/modules/appointment-validation/appointment-validation.routes.js +202 -0
  112. package/dist/modules/appointment-validation/appointment-validation.routes.js.map +1 -0
  113. package/dist/modules/appointment-validation/appointment-validation.service.d.ts +53 -0
  114. package/dist/modules/appointment-validation/appointment-validation.service.js +827 -0
  115. package/dist/modules/appointment-validation/appointment-validation.service.js.map +1 -0
  116. package/dist/modules/auth/auth.model.d.ts +17 -0
  117. package/dist/modules/auth/auth.model.js +64 -0
  118. package/dist/modules/auth/auth.model.js.map +1 -0
  119. package/dist/modules/auth/auth.routes.d.ts +2 -0
  120. package/dist/modules/auth/auth.routes.js +202 -0
  121. package/dist/modules/auth/auth.routes.js.map +1 -0
  122. package/dist/modules/auth/auth.service.d.ts +28 -0
  123. package/dist/modules/auth/auth.service.js +183 -0
  124. package/dist/modules/auth/auth.service.js.map +1 -0
  125. package/dist/modules/auth/refresh-token.model.d.ts +13 -0
  126. package/dist/modules/auth/refresh-token.model.js +52 -0
  127. package/dist/modules/auth/refresh-token.model.js.map +1 -0
  128. package/dist/modules/billing/billing-alert.model.d.ts +16 -0
  129. package/dist/modules/billing/billing-alert.model.js +47 -0
  130. package/dist/modules/billing/billing-alert.model.js.map +1 -0
  131. package/dist/modules/billing/billing-period-snapshot.model.d.ts +35 -0
  132. package/dist/modules/billing/billing-period-snapshot.model.js +68 -0
  133. package/dist/modules/billing/billing-period-snapshot.model.js.map +1 -0
  134. package/dist/modules/billing/billing.model.d.ts +18 -0
  135. package/dist/modules/billing/billing.model.js +62 -0
  136. package/dist/modules/billing/billing.model.js.map +1 -0
  137. package/dist/modules/billing/billing.routes.d.ts +2 -0
  138. package/dist/modules/billing/billing.routes.js +63 -0
  139. package/dist/modules/billing/billing.routes.js.map +1 -0
  140. package/dist/modules/billing/billing.service.d.ts +69 -0
  141. package/dist/modules/billing/billing.service.js +498 -0
  142. package/dist/modules/billing/billing.service.js.map +1 -0
  143. package/dist/modules/billing/payment.model.d.ts +24 -0
  144. package/dist/modules/billing/payment.model.js +57 -0
  145. package/dist/modules/billing/payment.model.js.map +1 -0
  146. package/dist/modules/calls/call.model.d.ts +41 -0
  147. package/dist/modules/calls/call.model.js +97 -0
  148. package/dist/modules/calls/call.model.js.map +1 -0
  149. package/dist/modules/calls/call.routes.d.ts +2 -0
  150. package/dist/modules/calls/call.routes.js +103 -0
  151. package/dist/modules/calls/call.routes.js.map +1 -0
  152. package/dist/modules/campaigns/campaign.model.d.ts +45 -0
  153. package/dist/modules/campaigns/campaign.model.js +98 -0
  154. package/dist/modules/campaigns/campaign.model.js.map +1 -0
  155. package/dist/modules/campaigns/campaign.routes.d.ts +2 -0
  156. package/dist/modules/campaigns/campaign.routes.js +323 -0
  157. package/dist/modules/campaigns/campaign.routes.js.map +1 -0
  158. package/dist/modules/campaigns/campaign.service.d.ts +11 -0
  159. package/dist/modules/campaigns/campaign.service.js +86 -0
  160. package/dist/modules/campaigns/campaign.service.js.map +1 -0
  161. package/dist/modules/google-calendar/google-calendar.routes.d.ts +2 -0
  162. package/dist/modules/google-calendar/google-calendar.routes.js +32 -0
  163. package/dist/modules/google-calendar/google-calendar.routes.js.map +1 -0
  164. package/dist/modules/inbound-call/inbound-call-config.model.d.ts +20 -0
  165. package/dist/modules/inbound-call/inbound-call-config.model.js +68 -0
  166. package/dist/modules/inbound-call/inbound-call-config.model.js.map +1 -0
  167. package/dist/modules/inbound-call/inbound-call.routes.d.ts +2 -0
  168. package/dist/modules/inbound-call/inbound-call.routes.js +243 -0
  169. package/dist/modules/inbound-call/inbound-call.routes.js.map +1 -0
  170. package/dist/modules/leads/lead.model.d.ts +24 -0
  171. package/dist/modules/leads/lead.model.js +54 -0
  172. package/dist/modules/leads/lead.model.js.map +1 -0
  173. package/dist/modules/leads/lead.routes.d.ts +2 -0
  174. package/dist/modules/leads/lead.routes.js +201 -0
  175. package/dist/modules/leads/lead.routes.js.map +1 -0
  176. package/dist/modules/plans/plan.model.d.ts +25 -0
  177. package/dist/modules/plans/plan.model.js +59 -0
  178. package/dist/modules/plans/plan.model.js.map +1 -0
  179. package/dist/modules/surveys/survey.model.d.ts +30 -0
  180. package/dist/modules/surveys/survey.model.js +75 -0
  181. package/dist/modules/surveys/survey.model.js.map +1 -0
  182. package/dist/modules/surveys/survey.routes.d.ts +2 -0
  183. package/dist/modules/surveys/survey.routes.js +153 -0
  184. package/dist/modules/surveys/survey.routes.js.map +1 -0
  185. package/dist/modules/tenants/tenant.model.d.ts +86 -0
  186. package/dist/modules/tenants/tenant.model.js +127 -0
  187. package/dist/modules/tenants/tenant.model.js.map +1 -0
  188. package/dist/modules/tenants/tenant.routes.d.ts +2 -0
  189. package/dist/modules/tenants/tenant.routes.js +65 -0
  190. package/dist/modules/tenants/tenant.routes.js.map +1 -0
  191. package/dist/modules/users/user.routes.d.ts +2 -0
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  193. package/dist/modules/users/user.routes.js.map +1 -0
  194. package/dist/modules/webhooks/elevenlabs-tool.routes.d.ts +20 -0
  195. package/dist/modules/webhooks/elevenlabs-tool.routes.js +85 -0
  196. package/dist/modules/webhooks/elevenlabs-tool.routes.js.map +1 -0
  197. package/dist/modules/webhooks/elevenlabs-tool.service.d.ts +11 -0
  198. package/dist/modules/webhooks/elevenlabs-tool.service.js +360 -0
  199. package/dist/modules/webhooks/elevenlabs-tool.service.js.map +1 -0
  200. package/dist/modules/webhooks/elevenlabs.routes.d.ts +2 -0
  201. package/dist/modules/webhooks/elevenlabs.routes.js +34 -0
  202. package/dist/modules/webhooks/elevenlabs.routes.js.map +1 -0
  203. package/dist/modules/webhooks/elevenlabs.service.d.ts +6 -0
  204. package/dist/modules/webhooks/elevenlabs.service.js +512 -0
  205. package/dist/modules/webhooks/elevenlabs.service.js.map +1 -0
  206. package/dist/modules/webhooks/unipile.routes.d.ts +2 -0
  207. package/dist/modules/webhooks/unipile.routes.js +780 -0
  208. package/dist/modules/webhooks/unipile.routes.js.map +1 -0
  209. package/dist/modules/whatsapp/appointment.model.d.ts +27 -0
  210. package/dist/modules/whatsapp/appointment.model.js +58 -0
  211. package/dist/modules/whatsapp/appointment.model.js.map +1 -0
  212. package/dist/modules/whatsapp/operator-request.model.d.ts +29 -0
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  215. package/dist/modules/whatsapp/stt-usage.model.d.ts +16 -0
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  218. package/dist/modules/whatsapp/whatsapp-chat.model.d.ts +23 -0
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  245. package/dist/routes/admin.routes.d.ts +2 -0
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  248. package/dist/routes/health.routes.d.ts +2 -0
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  251. package/dist/routes/webhook.routes.d.ts +2 -0
  252. package/dist/routes/webhook.routes.js +17 -0
  253. package/dist/routes/webhook.routes.js.map +1 -0
  254. package/dist/services/ai/base.ai.d.ts +19 -0
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  266. package/dist/services/elevenlabs.service.d.ts +52 -0
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  269. package/dist/services/google-calendar.service.d.ts +60 -0
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  304. package/docs/AI_AGENT_ENHANCEMENT_PLAN.md +164 -0
  305. package/docs/API.md +1193 -0
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  307. package/docs/ARCHITECTURE.md +305 -0
  308. package/docs/AUTH_API.md +252 -0
  309. package/docs/BILLING_SMS_ALERTS.md +94 -0
  310. package/docs/CHAT_ASSIGNMENT_SYSTEM.md +118 -0
  311. package/docs/CLIENT_TOOLS_AND_FEATURES.md +337 -0
  312. package/docs/ELEVENLABS_WEBHOOK_TOOLS.md +644 -0
  313. package/docs/FRONTEND_CHECKLIST.md +227 -0
  314. package/docs/IMPLEMENTATION_STATUS.md +470 -0
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  317. package/docs/NESTJS_MIGRATION_REFERENCE.md +5136 -0
  318. package/docs/PROJECT_DESCRIPTION.md +1038 -0
  319. package/docs/SCALING.md +148 -0
  320. package/docs/SESSION_SUMMARY_2026_03_17.md +135 -0
  321. package/docs/WHATSAPP_AGENT.md +1086 -0
  322. package/docs/architecture/00-SYSTEM-OVERVIEW.md +318 -0
  323. package/docs/architecture/01-DATABASE-SCHEMA.md +2564 -0
  324. package/docs/architecture/02-AUTHENTICATION.md +1040 -0
  325. package/docs/architecture/03-MULTI-CLINIC.md +742 -0
  326. package/docs/architecture/04-WHATSAPP-AGENT.md +608 -0
  327. package/docs/architecture/05-OPERATOR-WORKFLOW.md +444 -0
  328. package/docs/architecture/06-BAILEYS-MICROSERVICE.md +616 -0
  329. package/docs/architecture/07-APPOINTMENTS.md +849 -0
  330. package/docs/architecture/08-VOICE-CALLS.md +470 -0
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+ # 06 - Baileys WhatsApp Microservice
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+
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+ > **NOT IN SCOPE FOR LAUNCH.** Baileys microservice is deferred. Meta Business Cloud API is the sole WhatsApp provider at launch. This document is retained as a reference for potential future integration.
4
+
5
+ > Last updated: 2026-04-02
6
+
7
+ > The Baileys microservice provides a self-hosted WhatsApp bridge using the
8
+ > @whiskeysockets/baileys library. It runs as a separate Node.js process from the
9
+ > main NestJS application, communicating via Redis pub/sub (target) or HTTP REST (current).
10
+
11
+ ---
12
+
13
+ ## 1. Architecture
14
+
15
+ ### Current Architecture
16
+
17
+ ```
18
+ NestJS :3005
19
+ |
20
+ | HTTP REST calls (UnipileService)
21
+ | POST /api/v1/chats/:chatId/messages
22
+ | POST /api/v1/chats/:chatId/forward-media
23
+ | etc.
24
+ v
25
+ Baileys Gateway (Express) :3001
26
+ |
27
+ | child_process.fork() IPC
28
+ |
29
+ +---> Worker 1 (account-abc) --- Baileys socket ---> WhatsApp
30
+ +---> Worker 2 (account-def) --- Baileys socket ---> WhatsApp
31
+ +---> Worker N (account-xyz) --- Baileys socket ---> WhatsApp
32
+ |
33
+ v
34
+ MongoDB (shared) -- baileys_auth, baileys_accounts, etc.
35
+ ```
36
+
37
+ ### Target Architecture
38
+
39
+ ```
40
+ NestJS :3005
41
+ |
42
+ | Redis pub/sub
43
+ | baileys:cmd:{accountId} (NestJS -> Baileys)
44
+ | baileys:evt:{accountId} (Baileys -> NestJS)
45
+ | baileys:req:{reqId} (request-reply)
46
+ |
47
+ v
48
+ Baileys Gateway (Express/Node.js)
49
+ |
50
+ | child_process.fork() IPC (unchanged)
51
+ |
52
+ +---> Worker 1 (account-abc) --- Baileys socket ---> WhatsApp
53
+ +---> Worker 2 (account-def) --- Baileys socket ---> WhatsApp
54
+ +---> Worker N
55
+ |
56
+ v
57
+ MongoDB (Baileys-only) -- baileys_auth (encrypted), baileys_accounts
58
+ ```
59
+
60
+ ### Key Architectural Decisions
61
+
62
+ - **Separate process:** Baileys crashes (Signal Protocol issues, WhatsApp bans) must not bring down the main application.
63
+ - **Worker-per-account:** Each WhatsApp account runs in an isolated `child_process.fork()`. This provides memory isolation, independent crash recovery, and supports 10+ concurrent accounts.
64
+ - **Communication change:** HTTP REST (current) is replaced by Redis pub/sub (target) for lower latency and decoupled lifecycle. The gateway subscribes to command channels and publishes events.
65
+ - **Baileys keeps MongoDB:** Auth state and account metadata remain in MongoDB (separate from the main PostgreSQL database). Baileys auth state documents are too frequent and too granular for PostgreSQL.
66
+
67
+ ---
68
+
69
+ ## 2. Redis Pub/Sub Protocol (Target)
70
+
71
+ ### Channel Structure
72
+
73
+ | Channel Pattern | Direction | Purpose |
74
+ |-----------------|-----------|---------|
75
+ | `baileys:cmd:{accountId}` | NestJS -> Baileys | Commands: send message, connect, disconnect, etc. |
76
+ | `baileys:evt:{accountId}` | Baileys -> NestJS | Events: incoming message, QR code, connection status |
77
+ | `baileys:req:{reqId}` | Baileys -> NestJS | Request-reply responses (for commands that need a return value) |
78
+
79
+ ### Command Messages (NestJS -> Baileys)
80
+
81
+ Published to `baileys:cmd:{accountId}`:
82
+
83
+ | Type | Payload | Description | Returns |
84
+ |------|---------|-------------|---------|
85
+ | `connect` | `{ accountId }` | Create new WhatsApp connection, fork worker | QR code or connection status |
86
+ | `reconnect` | `{ accountId }` | Reconnect existing account | QR code or connection status |
87
+ | `disconnect` | `{ accountId }` | Disconnect and delete account | -- |
88
+ | `status` | `{ accountId }` | Get current connection status | Status object |
89
+ | `send` | `{ chatId, text, reqId }` | Send text message | `{ message_id }` |
90
+ | `start_chat` | `{ phone, text, reqId }` | Start new chat with a phone number | `{ chat_id, message_id }` |
91
+ | `send_image` | `{ chatId, imageBase64, caption, reqId }` | Send base64 image | `{ message_id }` |
92
+ | `forward_media` | `{ messageId, toPhone, caption, reqId }` | Forward cached media to another phone | `{ message_id }` |
93
+ | `download_audio` | `{ messageId, reqId }` | Download audio from cached voice message | `{ audio_base64 }` |
94
+
95
+ ### Event Messages (Baileys -> NestJS)
96
+
97
+ Published to `baileys:evt:{accountId}`:
98
+
99
+ | Type | Payload | Description |
100
+ |------|---------|-------------|
101
+ | `qr` | `{ qr }` | QR code string for scanning (raw, not data URL) |
102
+ | `connected` | `{ phone }` | WhatsApp connection established successfully |
103
+ | `disconnected` | `{ reason, statusCode? }` | Unexpected disconnect (network, auth issue) |
104
+ | `logged_out` | -- | Session ended by user or WhatsApp (requires re-scan) |
105
+ | `message` | `{ payload }` | Incoming WhatsApp message in normalized webhook format |
106
+ | `reply` | `{ reqId, data?, error? }` | Response to a command that included a `reqId` |
107
+
108
+ ### Request-Reply Pattern
109
+
110
+ For commands that need a response (send, forward_media, download_audio):
111
+
112
+ 1. NestJS generates a `reqId` (UUID) and includes it in the command
113
+ 2. NestJS subscribes to `baileys:req:{reqId}` (or uses a shared reply channel with message filtering)
114
+ 3. Baileys publishes the result to `baileys:req:{reqId}`
115
+ 4. NestJS resolves the pending promise with the result
116
+ 5. Timeout: 30 seconds, then reject with error
117
+
118
+ ---
119
+
120
+ ## 3. Worker IPC Protocol (Unchanged)
121
+
122
+ The internal communication between the gateway process and worker processes uses Node.js IPC (`process.send` / `process.on('message')`). This protocol is unchanged in the migration.
123
+
124
+ ### Gateway -> Worker Messages
125
+
126
+ | Type | Payload | Description |
127
+ |------|---------|-------------|
128
+ | `init` | `{ accountId, authDir, mongodbUri, mediaForwardTo }` | Initialize worker with account config |
129
+ | `send` | `{ chatId, text, reqId }` | Send text message (chatId = raw JID) |
130
+ | `start_chat` | `{ phone, text, reqId }` | Start chat with phone number |
131
+ | `send_image` | `{ chatId, imageBase64, caption, reqId }` | Send image |
132
+ | `forward_media` | `{ messageId, toPhone, caption, reqId }` | Forward cached media |
133
+ | `download_audio` | `{ messageId, reqId }` | Download voice message audio |
134
+ | `disconnect` | -- | Graceful disconnect and logout |
135
+ | `shutdown` | -- | Graceful shutdown (save state, close socket) |
136
+
137
+ ### Worker -> Gateway Messages
138
+
139
+ | Type | Payload | Description |
140
+ |------|---------|-------------|
141
+ | `qr` | `{ qr }` | QR code for WhatsApp Web scanning |
142
+ | `connected` | `{ phone }` | Successfully connected, phone number confirmed |
143
+ | `disconnected` | `{ reason, statusCode? }` | Connection lost |
144
+ | `logged_out` | -- | Session terminated (account must re-authenticate) |
145
+ | `status` | `{ status }` | Current status update |
146
+ | `message` | `{ payload }` | Normalized incoming message (Unipile-compatible format) |
147
+ | `reply` | `{ reqId, data?, error? }` | Response to a request |
148
+ | `ready` | -- | Worker initialized and ready to receive commands |
149
+
150
+ ### Message Payload Format
151
+
152
+ The `message` type carries a payload normalized to match the Unipile webhook format. This ensures the NestJS webhook handler can process messages from both Baileys and Unipile/Meta identically.
153
+
154
+ ```typescript
155
+ {
156
+ account_id: string, // Baileys account UUID
157
+ account_type: 'WHATSAPP',
158
+ event: 'message_received',
159
+ chat_id: string, // Composite: '{accountId}:{jid}'
160
+ message_id: string, // Baileys message key ID
161
+ message: string, // Extracted text or media label
162
+ content_type: string, // e.g., 'conversation', 'imageMessage', 'audioMessage'
163
+ timestamp: string, // ISO 8601
164
+ is_sender: boolean, // true if sent by the clinic account
165
+ sender: {
166
+ attendee_id: string,
167
+ attendee_name: string,
168
+ attendee_provider_id: string,
169
+ attendee_specifics: { phone_number: string },
170
+ },
171
+ attendees: [...], // Contact info array
172
+ account_info: { type: 'WHATSAPP', phone_number: string },
173
+ ad_context?: { ... } | null, // Ad attribution from contextInfo
174
+ quoted_text?: string | null, // Quoted message text (for reply detection)
175
+ }
176
+ ```
177
+
178
+ ---
179
+
180
+ ## 4. Auth State Security
181
+
182
+ ### Current Problem: Plain Text Credentials
183
+
184
+ Baileys stores WhatsApp Signal Protocol credentials in the `baileys_auth` MongoDB collection as **unencrypted JSON**. Each account has 20-50 documents:
185
+
186
+ | Document Type | Contains | Risk If Exposed |
187
+ |---------------|----------|-----------------|
188
+ | `creds.json` | Curve25519 identity keypair, signed pre-key (private), advance secret key, noise key, registration ID | **Full account takeover** -- attacker can impersonate the WhatsApp session |
189
+ | `pre-key-{ID}.json` | Curve25519 pre-key pairs (forward secrecy) | Decrypt past messages |
190
+ | `sender-key-{ID}.json` | Group encryption keys | Read group messages |
191
+ | `app-state-sync-key-{ID}.json` | History sync encryption keys | Decrypt message history |
192
+
193
+ Documents are serialized with `BufferJSON.replacer` -- that is **serialization, not encryption**. Anyone with MongoDB read access can extract full key material.
194
+
195
+ ### Target: AES-256-GCM Encryption Per Account
196
+
197
+ #### Encryption Flow
198
+
199
+ ```
200
+ Write path:
201
+ auth data (JSON) --> JSON.stringify(data, BufferJSON.replacer)
202
+ --> AES-256-GCM encrypt(derivedKey, iv, plaintext)
203
+ --> base64(iv + authTag + ciphertext)
204
+ --> store in MongoDB { data: "base64...", encrypted: true }
205
+
206
+ Read path:
207
+ MongoDB { data: "base64..." } --> base64 decode
208
+ --> extract iv (12 bytes) + authTag (16 bytes) + ciphertext
209
+ --> AES-256-GCM decrypt(derivedKey, iv, ciphertext, authTag)
210
+ --> JSON.parse(plaintext, BufferJSON.reviver)
211
+ --> auth data (JSON)
212
+ ```
213
+
214
+ #### Key Derivation (HKDF)
215
+
216
+ Each account gets a unique encryption key derived from a master key:
217
+
218
+ ```
219
+ Master key: BAILEYS_AUTH_ENCRYPTION_KEY (32-byte hex from env)
220
+ Per-account: HKDF(masterKey, accountId) --> unique AES-256 key
221
+
222
+ Benefit: Compromise of one account's key material in memory
223
+ does not expose other accounts' auth state.
224
+ ```
225
+
226
+ ```typescript
227
+ function deriveKey(masterKeyHex: string, accountId: string): Buffer {
228
+ const masterKey = Buffer.from(masterKeyHex, 'hex');
229
+ // HKDF: extract-then-expand
230
+ return hkdf(masterKey, 32, { salt: accountId, info: 'baileys-auth' });
231
+ }
232
+
233
+ function encryptAuthData(accountId: string, data: any): string {
234
+ const key = deriveKey(ENCRYPTION_KEY, accountId);
235
+ const iv = randomBytes(12); // AES-256-GCM nonce
236
+ const cipher = createCipheriv('aes-256-gcm', key, iv);
237
+ const plaintext = JSON.stringify(data, BufferJSON.replacer);
238
+ const encrypted = Buffer.concat([cipher.update(plaintext, 'utf8'), cipher.final()]);
239
+ const authTag = cipher.getAuthTag();
240
+ return Buffer.concat([iv, authTag, encrypted]).toString('base64');
241
+ }
242
+
243
+ function decryptAuthData(accountId: string, encryptedBase64: string): any {
244
+ const key = deriveKey(ENCRYPTION_KEY, accountId);
245
+ const buf = Buffer.from(encryptedBase64, 'base64');
246
+ const iv = buf.subarray(0, 12);
247
+ const authTag = buf.subarray(12, 28);
248
+ const ciphertext = buf.subarray(28);
249
+ const decipher = createDecipheriv('aes-256-gcm', key, iv);
250
+ decipher.setAuthTag(authTag);
251
+ const plaintext = Buffer.concat([decipher.update(ciphertext), decipher.final()]).toString('utf8');
252
+ return JSON.parse(plaintext, BufferJSON.reviver);
253
+ }
254
+ ```
255
+
256
+ #### MongoDB Document After Encryption
257
+
258
+ ```json
259
+ {
260
+ "_id": "account-uuid:creds.json",
261
+ "accountId": "account-uuid",
262
+ "filename": "creds.json",
263
+ "data": "base64-encrypted-blob...",
264
+ "encrypted": true,
265
+ "updatedAt": "2026-03-29T..."
266
+ }
267
+ ```
268
+
269
+ The `encrypted: true` flag enables a migration path: the system can detect unencrypted documents and refuse to read them after migration is complete.
270
+
271
+ #### Key Management
272
+
273
+ | Concern | Solution |
274
+ |---------|----------|
275
+ | Master key storage | `BAILEYS_AUTH_ENCRYPTION_KEY` in env var -- never in code or DB |
276
+ | Per-account isolation | HKDF derives unique key per `accountId` -- compromise of one does not expose others |
277
+ | Key rotation | New master key -> re-encrypt all documents in a migration script. Old key kept temporarily for rollback |
278
+ | Docker deployment | Pass via `environment` or Docker secrets -- not baked into image |
279
+ | Backup safety | Database dumps are useless without the master key |
280
+
281
+ #### Migration Plan
282
+
283
+ | Step | Action | Location |
284
+ |------|--------|----------|
285
+ | 1 | Add `BAILEYS_AUTH_ENCRYPTION_KEY` env var | Baileys `.env` |
286
+ | 2 | Create `encrypt/decrypt` helpers with HKDF | `baileys/src/utils/crypto.js` |
287
+ | 3 | Wrap `useMongoDBAuthState()` -- encrypt on write, decrypt on read | `baileys/src/utils/use-mongodb-auth-state.js` |
288
+ | 4 | One-time migration script: read all plain docs -> encrypt -> rewrite | Standalone script |
289
+ | 5 | Add `encrypted: true` flag -- reject plain reads after migration | Safety check |
290
+ | 6 | Encrypt file fallback (same AES-256-GCM) | `baileys/src/utils/use-file-auth-state.js` |
291
+
292
+ ---
293
+
294
+ ## 5. QR Code Flow
295
+
296
+ ### Connection Sequence
297
+
298
+ ```
299
+ Admin UI NestJS API Baileys Gateway Worker WhatsApp
300
+ | | | | |
301
+ |-- Connect --> | | | |
302
+ | (POST | | | |
303
+ | /connect) | | | |
304
+ | |--- cmd: connect --->| | |
305
+ | | | | |
306
+ | | |-- fork worker --->| |
307
+ | | | | |
308
+ | | |-- IPC: init ----->| |
309
+ | | | | |
310
+ | | | |-- Baileys |
311
+ | | | | connect ---->|
312
+ | | | | |
313
+ | | | |<-- QR data ----|
314
+ | | | | |
315
+ | | |<-- IPC: qr -------| |
316
+ | | | | |
317
+ | |<-- evt: qr ---------| | |
318
+ | | (raw QR string) | | |
319
+ | | | | |
320
+ |<-- QR code -----| | | |
321
+ | (checkpoint. | | | |
322
+ | qrcode) | | | |
323
+ | | | | |
324
+ | User scans QR | | | |
325
+ | on their phone | | | |
326
+ | | | | |
327
+ | | | |<-- connected --|
328
+ | | | | |
329
+ | | |<-- IPC: connected-| |
330
+ | | | { phone } | |
331
+ | | | | |
332
+ | |<-- evt: connected --| | |
333
+ | | | | |
334
+ |<-- status ok ---| | | |
335
+ ```
336
+
337
+ ### QR Code Format
338
+
339
+ The QR code is returned as a **raw string** in `checkpoint.qrcode`. The frontend renders it using `QRCodeSVG` from the `qrcode.react` library. It is NOT a data URL or image -- it is the raw data that the QR library encodes.
340
+
341
+ ### Timeout
342
+
343
+ - **QR wait timeout:** 30 seconds (`config.qrTimeoutMs`)
344
+ - If the user does not scan in time, the API returns without a QR and the admin must retry
345
+ - **Baileys connection timeout:** 60 seconds (`config.connectTimeoutMs`)
346
+
347
+ ---
348
+
349
+ ## 6. Connection Management
350
+
351
+ ### Auto-Restart
352
+
353
+ When a worker process exits unexpectedly:
354
+
355
+ | Condition | Action |
356
+ |-----------|--------|
357
+ | `status === 'logged_out'` | Do NOT restart -- user logged out or was banned |
358
+ | `status === 'conflict'` | Do NOT restart -- another session is active on this account |
359
+ | Account deleted | Do NOT restart -- clean up worker entry |
360
+ | `restartCount > 5` | Give up -- mark account as `'failed'` |
361
+ | Otherwise | Restart with exponential backoff |
362
+
363
+ ### Restart Backoff
364
+
365
+ ```
366
+ delay = workerRestartDelayMs * restartCount
367
+ = 3000ms * attempt
368
+
369
+ Attempt 1: 3s
370
+ Attempt 2: 6s
371
+ Attempt 3: 9s
372
+ Attempt 4: 12s
373
+ Attempt 5: 15s
374
+ Attempt 6: Give up (max 5 restarts)
375
+ ```
376
+
377
+ The `restartCount` resets to 0 on a successful connection (`connected` message received).
378
+
379
+ ### Timeout Values
380
+
381
+ | Timeout | Value | Purpose |
382
+ |---------|-------|---------|
383
+ | QR wait | 30s | How long `createAccount` waits for QR before responding |
384
+ | Baileys connect | 60s | Baileys internal connection timeout |
385
+ | Worker restart delay | 3s * attempt | Backoff between restart attempts |
386
+ | Max restarts | 5 | Consecutive failures before giving up |
387
+ | Worker request timeout | 30s | How long gateway waits for worker to respond to a command |
388
+ | Worker shutdown grace | 3s | How long to wait for graceful shutdown before `kill()` |
389
+
390
+ ### Account Restoration on Startup
391
+
392
+ On gateway startup, `restoreAll()`:
393
+
394
+ 1. Kill any orphaned worker processes from a previous run (`pkill -f worker.js`)
395
+ 2. Load all accounts from MongoDB
396
+ 3. Filter to `connected` or `disconnected` status (skip `logged_out`, `failed`)
397
+ 4. Fork a worker for each restorable account
398
+ 5. Workers automatically reconnect using stored auth state
399
+
400
+ ### Graceful Shutdown
401
+
402
+ `shutdownAll()` sends `{ type: 'shutdown' }` IPC to all workers, waits up to 3 seconds per worker for exit, then force-kills any remaining processes.
403
+
404
+ ---
405
+
406
+ ## 7. Media Cache
407
+
408
+ ### Purpose
409
+
410
+ Baileys' `downloadMediaMessage()` requires the **original message object** (containing encryption keys, media URL, etc.). The worker caches incoming media messages in memory so they can be re-downloaded later for forwarding to the doctor.
411
+
412
+ ### Implementation
413
+
414
+ ```typescript
415
+ // In worker.js
416
+ const messageCache = new Map();
417
+ // Key: message ID (string)
418
+ // Value: { msg: BaileysMessage, contentType: string, timestamp: number }
419
+
420
+ const MESSAGE_CACHE_TTL_MS = 60 * 60 * 1000; // 60 minutes
421
+ ```
422
+
423
+ ### Lifecycle
424
+
425
+ 1. **Cache on receive:** When `messages.upsert` fires with a media message, the full Baileys message object is stored in `messageCache`
426
+ 2. **Forward on demand:** When `forward_media` IPC is received, look up the message, call `downloadMediaMessage()`, send the buffer to the target phone
427
+ 3. **TTL cleanup:** Every 5 minutes, entries older than 60 minutes are evicted
428
+ 4. **Cache miss:** If the message is not in cache (expired or worker restarted), the forward fails with an error
429
+
430
+ ### Target Migration
431
+
432
+ In the NestJS rewrite, media is stored in MinIO on receipt (not just cached in memory). This eliminates the TTL limitation and survives worker restarts. The `forward_media` command reads from MinIO instead of the worker's in-memory cache.
433
+
434
+ ---
435
+
436
+ ## 8. MongoDB Collections (Baileys-Specific)
437
+
438
+ These collections are used exclusively by the Baileys microservice. They remain in MongoDB even after the main application migrates to PostgreSQL.
439
+
440
+ | Collection | Purpose | TTL | Key Fields |
441
+ |------------|---------|-----|------------|
442
+ | `baileys_auth` | Signal Protocol credentials and keys | None | `accountId`, `filename`, `data`, `encrypted` |
443
+ | `baileys_accounts` | Account metadata (status, phone, timestamps) | None | `accountId`, `status`, `phone`, `createdAt` |
444
+ | `baileys_webhooks` | Registered webhook URLs and secrets | None | `url`, `secret`, `events` |
445
+ | `baileys_message_log` | Message event log (dispatched, filtered, errors) | 7 days | `accountId`, `action`, `messageId`, `timestamp` |
446
+ | `baileys_raw_messages` | Raw Baileys message objects (debug) | 7 days | `accountId`, `remoteJid`, `messageId`, `raw` |
447
+
448
+ ### baileys_auth
449
+
450
+ Stores one document per auth state file per account:
451
+ - `_id`: `{accountId}:{filename}` (e.g., `abc-123:creds.json`)
452
+ - `accountId`: account UUID
453
+ - `filename`: auth state file name (e.g., `creds.json`, `pre-key-1.json`)
454
+ - `data`: serialized JSON (currently plain, target: encrypted base64)
455
+ - `encrypted`: boolean flag (target: true after migration)
456
+
457
+ The `useMongoDBAuthState()` utility provides a Baileys-compatible auth state interface backed by these MongoDB documents. It implements `saveCreds()`, `get()`, `set()`, `remove()`, and `keys()`.
458
+
459
+ ### baileys_accounts
460
+
461
+ One document per WhatsApp account:
462
+ - `accountId`: UUID
463
+ - `status`: `creating` | `connected` | `disconnected` | `logged_out` | `conflict` | `failed`
464
+ - `phone`: connected phone number (null until connected)
465
+ - `createdAt`: creation timestamp
466
+
467
+ ### baileys_webhooks
468
+
469
+ Webhook registrations for dispatching incoming messages to the main application:
470
+ - `url`: webhook endpoint (e.g., `http://nestjs:3005/webhooks/unipile`)
471
+ - `secret`: shared secret sent as `x-unipile-secret` header
472
+ - `events`: array of event types to receive
473
+
474
+ ### Message Log and Raw Messages
475
+
476
+ Debug/operational logs with 7-day TTL (MongoDB TTL index):
477
+ - `baileys_message_log`: structured log of message events (dispatched, filtered, send_failed, worker_exit, etc.)
478
+ - `baileys_raw_messages`: full Baileys message objects for debugging protocol issues
479
+
480
+ ---
481
+
482
+ ## 9. Composite Chat ID
483
+
484
+ Baileys uses JIDs (Jabber IDs) as chat identifiers (e.g., `905551234567@s.whatsapp.net`). Since the system supports multiple WhatsApp accounts, a composite chat ID is used:
485
+
486
+ ```
487
+ Format: {accountId}:{jid}
488
+ Example: abc-123-def:905551234567@s.whatsapp.net
489
+ ```
490
+
491
+ ### Why Composite
492
+
493
+ - Multiple accounts may chat with the same phone number
494
+ - The `accountId` prefix routes commands to the correct worker
495
+ - The NestJS side treats the composite ID as an opaque string (same as Unipile's chat IDs)
496
+
497
+ ### Parsing
498
+
499
+ ```typescript
500
+ function buildChatId(accountId, jid) {
501
+ return `${accountId}:${jid}`;
502
+ }
503
+
504
+ function parseChatId(chatId) {
505
+ const sep = chatId.indexOf(':');
506
+ return {
507
+ accountId: chatId.slice(0, sep),
508
+ jid: chatId.slice(sep + 1),
509
+ };
510
+ }
511
+ ```
512
+
513
+ ---
514
+
515
+ ## 10. Message Filtering
516
+
517
+ The worker filters out non-conversational messages before dispatching to the gateway. These are filtered:
518
+
519
+ | Filter | Check | Reason |
520
+ |--------|-------|--------|
521
+ | Broadcast messages | `isJidBroadcast(jid)` | Not real conversations |
522
+ | Group messages | `isJidGroup(jid)` | Only 1:1 chats supported |
523
+ | LID users | `isLidUser(jid)` | Internal WhatsApp identifiers |
524
+ | Protocol messages | `messageStubType` present | System events (group changes, etc.) |
525
+ | Status broadcasts | `jid === 'status@broadcast'` | WhatsApp Status stories |
526
+ | Own messages (partial) | `key.fromMe === true` | Echoes are passed through for dedup but flagged as `is_sender: true` |
527
+
528
+ ### Content Type Detection
529
+
530
+ The worker uses `getContentType(message)` from Baileys to identify the message type:
531
+ - `conversation` -- plain text
532
+ - `extendedTextMessage` -- text with URL preview or reply
533
+ - `imageMessage` -- photo
534
+ - `videoMessage` -- video
535
+ - `audioMessage` -- voice message
536
+ - `documentMessage` -- file attachment
537
+ - `stickerMessage` -- sticker
538
+ - `contactMessage` -- shared contact
539
+ - `locationMessage` -- GPS location
540
+
541
+ ### Text Extraction
542
+
543
+ For text messages: direct text field. For media messages: a Turkish-language label is generated (e.g., `"[Kullanici fotograf gonderdi]"`, `"[Kullanici ses mesaji gonderdi]"`). These labels pass through to the AI agent so it knows media was shared even though text-only mode is used.
544
+
545
+ ---
546
+
547
+ ## 11. Webhook Dispatching
548
+
549
+ When a worker sends a `message` event, the gateway dispatches it to all registered webhooks:
550
+
551
+ 1. Look up all webhooks from `baileys_webhooks` collection
552
+ 2. For each webhook: POST the normalized payload with `x-unipile-secret` header
553
+ 3. Retry on failure: 3 attempts with exponential backoff (`1s * 2^attempt`)
554
+ 4. Auto-registration: if `WEBHOOK_AUTO_URL` env var is set, a webhook is automatically created on startup
555
+
556
+ The webhook format matches the Unipile format, so the NestJS webhook handler does not need to distinguish between Baileys and Unipile origins.
557
+
558
+ ---
559
+
560
+ ## 12. Configuration
561
+
562
+ ### Environment Variables
563
+
564
+ | Variable | Default | Description |
565
+ |----------|---------|-------------|
566
+ | `PORT` | `3001` | HTTP server port |
567
+ | `BAILEYS_API_KEY` | -- | API key for REST endpoint authentication |
568
+ | `DATA_DIR` | `./data` | Directory for file-based auth state fallback |
569
+ | `LOG_LEVEL` | `info` | Pino log level |
570
+ | `MONGODB_URI` | -- | MongoDB connection string |
571
+ | `MONGO_USER` | -- | MongoDB username (injected into URI if no credentials present) |
572
+ | `MONGO_PASS` | -- | MongoDB password |
573
+ | `MEDIA_FORWARD_TO` | -- | Dev: auto-forward media messages to this phone |
574
+ | `WEBHOOK_AUTO_URL` | -- | Auto-register this webhook URL on startup |
575
+ | `WEBHOOK_AUTO_SECRET` | -- | Secret for auto-registered webhook |
576
+ | `BAILEYS_AUTH_ENCRYPTION_KEY` | -- | **(Target)** 32-byte hex for auth state encryption |
577
+
578
+ ### Timeout Configuration
579
+
580
+ | Config Key | Value | Description |
581
+ |------------|-------|-------------|
582
+ | `qrTimeoutMs` | 30,000 | Max wait for QR code before responding |
583
+ | `connectTimeoutMs` | 60,000 | Baileys connection timeout |
584
+ | `workerRestartDelayMs` | 3,000 | Base delay between worker restart attempts |
585
+ | `workerMaxRestarts` | 5 | Max consecutive restart attempts before giving up |
586
+ | `webhookRetries` | 3 | Max webhook delivery retry attempts |
587
+ | `webhookRetryBaseMs` | 1,000 | Base delay for webhook retry backoff |
588
+
589
+ ---
590
+
591
+ ## 13. File Structure
592
+
593
+ ```
594
+ baileys/
595
+ server.js # Express app entry point
596
+ worker.js # Baileys worker process (forked per account)
597
+ package.json
598
+ .env
599
+ data/ # File-based auth state fallback (per-account dirs)
600
+ src/
601
+ config.js # Configuration with MongoDB URI builder
602
+ middleware/
603
+ api-key.js # API key validation middleware
604
+ routes/
605
+ accounts.js # Account CRUD: create, reconnect, status, disconnect
606
+ chats.js # Chat operations: send, forward-media, send-image, download-audio, start-chat
607
+ webhooks.js # Webhook registration CRUD
608
+ services/
609
+ account-store.js # MongoDB account persistence + file system helpers
610
+ webhook-dispatcher.js # HTTP webhook delivery with retry
611
+ worker-manager.js # Worker lifecycle: fork, IPC, auto-restart, request-reply
612
+ utils/
613
+ jid.js # JID-to-phone conversion, text extraction, media labels
614
+ logger.js # Pino logger configuration
615
+ use-mongodb-auth-state.js # Baileys auth state adapter for MongoDB
616
+ ```