elevenlabs-webhook-nodejs 1.0.0

package/dist/modules/agents/agent.model.js

@@ -0,0 +1,92 @@
+"use strict";
+var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    var desc = Object.getOwnPropertyDescriptor(m, k);
+    if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
+      desc = { enumerable: true, get: function() { return m[k]; } };
+    }
+    Object.defineProperty(o, k2, desc);
+}) : (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    o[k2] = m[k];
+}));
+var __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {
+    Object.defineProperty(o, "default", { enumerable: true, value: v });
+}) : function(o, v) {
+    o["default"] = v;
+});
+var __importStar = (this && this.__importStar) || (function () {
+    var ownKeys = function(o) {
+        ownKeys = Object.getOwnPropertyNames || function (o) {
+            var ar = [];
+            for (var k in o) if (Object.prototype.hasOwnProperty.call(o, k)) ar[ar.length] = k;
+            return ar;
+        };
+        return ownKeys(o);
+    };
+    return function (mod) {
+        if (mod && mod.__esModule) return mod;
+        var result = {};
+        if (mod != null) for (var k = ownKeys(mod), i = 0; i < k.length; i++) if (k[i] !== "default") __createBinding(result, mod, k[i]);
+        __setModuleDefault(result, mod);
+        return result;
+    };
+})();
+Object.defineProperty(exports, "__esModule", { value: true });
+const mongoose_1 = __importStar(require("mongoose"));
+const agentSchema = new mongoose_1.Schema({
+    tenant_id: {
+        type: mongoose_1.Schema.Types.ObjectId,
+        ref: 'Tenant',
+        required: true,
+        index: true
+    },
+    phone_number: { type: String, required: true },
+    elevenlabs_agent_id: {
+        type: String,
+        required: true,
+        index: true
+    },
+    direction: {
+        type: String,
+        enum: ['inbound', 'outbound', 'both'],
+        required: true
+    },
+    agent_template: {
+        type: String,
+        enum: ['receptionist', 'survey', 'custom'],
+        required: true
+    },
+    config: {
+        voice_id: { type: String, required: true },
+        language: { type: String, default: 'tr' },
+        greeting: { type: String, default: '' },
+        template_data: { type: mongoose_1.Schema.Types.Mixed, default: {} }
+    },
+    post_call_processing: {
+        strategy: {
+            type: String,
+            enum: ['summarize', 'extract_survey', 'summarize_and_extract', 'none'],
+            default: 'summarize'
+        },
+        llm_provider: {
+            type: String,
+            enum: ['openai', 'gemini'],
+            default: 'openai'
+        },
+        whatsapp_notify: { type: Boolean, default: true },
+        notification_template: {
+            type: String,
+            enum: ['call_summary', 'survey_progress', 'custom'],
+            default: 'call_summary'
+        },
+        summary_prompt: { type: String, default: '' },
+        system_message: { type: String, default: '' },
+        whatsapp_message_template: { type: String, default: '' }
+    },
+    is_active: { type: Boolean, default: true }
+}, {
+    timestamps: true
+});
+exports.default = mongoose_1.default.model('Agent', agentSchema);
+//# sourceMappingURL=agent.model.js.map

package/dist/modules/agents/agent.model.js.map

@@ -0,0 +1 @@
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package/dist/modules/agents/agent.routes.d.ts

@@ -0,0 +1,2 @@
+import { FastifyInstance } from 'fastify';
+export default function agentRoutes(fastify: FastifyInstance): Promise<void>;

package/dist/modules/agents/agent.routes.js

@@ -0,0 +1,61 @@
+"use strict";
+var __importDefault = (this && this.__importDefault) || function (mod) {
+    return (mod && mod.__esModule) ? mod : { "default": mod };
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.default = agentRoutes;
+const agent_model_1 = __importDefault(require("./agent.model"));
+const rbac_1 = require("../../plugins/rbac");
+async function agentRoutes(fastify) {
+    fastify.addHook('preHandler', fastify.authenticate);
+    // GET /agents — list agents for tenant
+    fastify.get('/', {
+        preHandler: [(0, rbac_1.requireRole)('admin', 'manager', 'viewer')]
+    }, async (request) => {
+        const agents = await agent_model_1.default.find({ tenant_id: request.user.tenant_id })
+            .sort({ createdAt: -1 });
+        return { agents };
+    });
+    // GET /agents/:id
+    fastify.get('/:id', {
+        preHandler: [(0, rbac_1.requireRole)('admin', 'manager', 'viewer')]
+    }, async (request, reply) => {
+        const { id } = request.params;
+        const agent = await agent_model_1.default.findOne({ _id: id, tenant_id: request.user.tenant_id });
+        if (!agent) {
+            return reply.status(404).send({ error: 'Agent not found' });
+        }
+        return { agent };
+    });
+    // PUT /agents/:id/config — update agent configuration
+    fastify.put('/:id/config', {
+        preHandler: [(0, rbac_1.requireRole)('admin')]
+    }, async (request, reply) => {
+        const { id } = request.params;
+        const { config, post_call_processing } = request.body;
+        const agent = await agent_model_1.default.findOne({ _id: id, tenant_id: request.user.tenant_id });
+        if (!agent) {
+            return reply.status(404).send({ error: 'Agent not found' });
+        }
+        if (config)
+            Object.assign(agent.config, config);
+        if (post_call_processing)
+            Object.assign(agent.post_call_processing, post_call_processing);
+        await agent.save();
+        return { agent };
+    });
+    // POST /agents/:id/toggle — enable/disable
+    fastify.post('/:id/toggle', {
+        preHandler: [(0, rbac_1.requireRole)('admin')]
+    }, async (request, reply) => {
+        const { id } = request.params;
+        const agent = await agent_model_1.default.findOne({ _id: id, tenant_id: request.user.tenant_id });
+        if (!agent) {
+            return reply.status(404).send({ error: 'Agent not found' });
+        }
+        agent.is_active = !agent.is_active;
+        await agent.save();
+        return { agent };
+    });
+}
+//# sourceMappingURL=agent.routes.js.map

package/dist/modules/agents/agent.routes.js.map

@@ -0,0 +1 @@
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package/dist/modules/appointment-validation/appointment-validation.model.d.ts

@@ -0,0 +1,76 @@
+import mongoose, { Document } from 'mongoose';
+export type BatchStatus = 'draft' | 'submitted' | 'in_progress' | 'completed' | 'cancelled';
+export type EntryCallStatus = 'pending' | 'calling' | 'completed' | 'failed' | 'no_answer' | 'voicemail';
+export type ValidationResult = 'confirmed' | 'cancelled' | 'reschedule' | 'unresolved';
+export interface IColumnMapping {
+    patient_name: string;
+    patient_phone: string;
+    appointment_date: string;
+    appointment_time: string;
+    doctor_name?: string;
+    department?: string;
+    notes?: string;
+    external_id?: string;
+}
+export interface IValidationEntry {
+    _id: mongoose.Types.ObjectId;
+    row_index: number;
+    external_id: string;
+    patient_name: string;
+    patient_phone: string;
+    appointment_date: string;
+    appointment_time: string;
+    doctor_name: string;
+    department: string;
+    notes: string;
+    raw_data: Record<string, string>;
+    call_status: EntryCallStatus;
+    attempts: number;
+    conversation_id: string | null;
+    validation_result: ValidationResult | null;
+    reschedule_request: string | null;
+    patient_message: string | null;
+    call_duration_secs: number;
+    called_at: Date | null;
+    result_at: Date | null;
+}
+export interface IBatchStats {
+    total: number;
+    confirmed: number;
+    cancelled: number;
+    reschedule: number;
+    unresolved: number;
+    no_answer: number;
+    voicemail: number;
+    pending: number;
+    failed: number;
+}
+export interface ICallSchedule {
+    call_date: string;
+    call_start_time: string;
+    call_end_time: string;
+    max_concurrent: number;
+    max_retries: number;
+    retry_delay_minutes: number;
+}
+export interface IAppointmentValidationBatch extends Document {
+    tenant_id: mongoose.Types.ObjectId;
+    created_by: mongoose.Types.ObjectId;
+    name: string;
+    status: BatchStatus;
+    elevenlabs_batch_id: string | null;
+    agent_id: mongoose.Types.ObjectId | null;
+    phone_number_id: string | null;
+    column_mapping: IColumnMapping;
+    call_schedule: ICallSchedule;
+    entries: IValidationEntry[];
+    stats: IBatchStats;
+    createdAt: Date;
+    updatedAt: Date;
+}
+declare const _default: mongoose.Model<IAppointmentValidationBatch, {}, {}, {}, mongoose.Document<unknown, {}, IAppointmentValidationBatch, {}, {}> & IAppointmentValidationBatch & Required<{
+    _id: mongoose.Types.ObjectId;
+}> & {
+    __v: number;
+}, any>;
+export default _default;

package/dist/modules/appointment-validation/appointment-validation.model.js

@@ -0,0 +1,118 @@
+"use strict";
+var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    var desc = Object.getOwnPropertyDescriptor(m, k);
+    if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
+      desc = { enumerable: true, get: function() { return m[k]; } };
+    }
+    Object.defineProperty(o, k2, desc);
+}) : (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    o[k2] = m[k];
+}));
+var __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {
+    Object.defineProperty(o, "default", { enumerable: true, value: v });
+}) : function(o, v) {
+    o["default"] = v;
+});
+var __importStar = (this && this.__importStar) || (function () {
+    var ownKeys = function(o) {
+        ownKeys = Object.getOwnPropertyNames || function (o) {
+            var ar = [];
+            for (var k in o) if (Object.prototype.hasOwnProperty.call(o, k)) ar[ar.length] = k;
+            return ar;
+        };
+        return ownKeys(o);
+    };
+    return function (mod) {
+        if (mod && mod.__esModule) return mod;
+        var result = {};
+        if (mod != null) for (var k = ownKeys(mod), i = 0; i < k.length; i++) if (k[i] !== "default") __createBinding(result, mod, k[i]);
+        __setModuleDefault(result, mod);
+        return result;
+    };
+})();
+Object.defineProperty(exports, "__esModule", { value: true });
+const mongoose_1 = __importStar(require("mongoose"));
+const validationEntrySchema = new mongoose_1.Schema({
+    row_index: { type: Number, required: true },
+    external_id: { type: String, default: '' },
+    patient_name: { type: String, required: true },
+    patient_phone: { type: String, required: true },
+    appointment_date: { type: String, required: true },
+    appointment_time: { type: String, required: true },
+    doctor_name: { type: String, default: '' },
+    department: { type: String, default: '' },
+    notes: { type: String, default: '' },
+    raw_data: { type: mongoose_1.Schema.Types.Mixed, default: {} },
+    call_status: {
+        type: String,
+        enum: ['pending', 'calling', 'completed', 'failed', 'no_answer', 'voicemail'],
+        default: 'pending',
+    },
+    attempts: { type: Number, default: 0 },
+    conversation_id: { type: String, default: null },
+    validation_result: {
+        type: String,
+        enum: ['confirmed', 'cancelled', 'reschedule', 'unresolved', null],
+        default: null,
+    },
+    reschedule_request: { type: String, default: null },
+    patient_message: { type: String, default: null },
+    call_duration_secs: { type: Number, default: 0 },
+    called_at: { type: Date, default: null },
+    result_at: { type: Date, default: null },
+});
+const columnMappingSchema = new mongoose_1.Schema({
+    patient_name: { type: String, required: true },
+    patient_phone: { type: String, required: true },
+    appointment_date: { type: String, required: true },
+    appointment_time: { type: String, required: true },
+    doctor_name: { type: String },
+    department: { type: String },
+    notes: { type: String },
+    external_id: { type: String },
+}, { _id: false });
+const batchStatsSchema = new mongoose_1.Schema({
+    total: { type: Number, default: 0 },
+    confirmed: { type: Number, default: 0 },
+    cancelled: { type: Number, default: 0 },
+    reschedule: { type: Number, default: 0 },
+    unresolved: { type: Number, default: 0 },
+    no_answer: { type: Number, default: 0 },
+    voicemail: { type: Number, default: 0 },
+    pending: { type: Number, default: 0 },
+    failed: { type: Number, default: 0 },
+}, { _id: false });
+const batchSchema = new mongoose_1.Schema({
+    tenant_id: { type: mongoose_1.Schema.Types.ObjectId, ref: 'Tenant', required: true },
+    created_by: { type: mongoose_1.Schema.Types.ObjectId, ref: 'User', required: true },
+    name: { type: String, required: true },
+    status: {
+        type: String,
+        enum: ['draft', 'submitted', 'in_progress', 'completed', 'cancelled'],
+        default: 'draft',
+    },
+    elevenlabs_batch_id: { type: String, default: null },
+    agent_id: { type: mongoose_1.Schema.Types.ObjectId, ref: 'Agent', default: null },
+    phone_number_id: { type: String, default: null },
+    column_mapping: { type: columnMappingSchema, required: true },
+    call_schedule: {
+        call_date: { type: String, required: true },
+        call_start_time: { type: String, default: '09:00' },
+        call_end_time: { type: String, default: '18:00' },
+        max_concurrent: { type: Number, default: 3 },
+        max_retries: { type: Number, default: 2 },
+        retry_delay_minutes: { type: Number, default: 30 },
+    },
+    entries: [validationEntrySchema],
+    stats: {
+        type: batchStatsSchema,
+        default: () => ({ total: 0, confirmed: 0, cancelled: 0, reschedule: 0, unresolved: 0, no_answer: 0, voicemail: 0, pending: 0, failed: 0 }),
+    },
+}, { timestamps: true });
+batchSchema.index({ tenant_id: 1, createdAt: -1 });
+batchSchema.index({ elevenlabs_batch_id: 1 });
+batchSchema.index({ 'entries.conversation_id': 1 });
+exports.default = mongoose_1.default.model('AppointmentValidationBatch', batchSchema);
+//# sourceMappingURL=appointment-validation.model.js.map

package/dist/modules/appointment-validation/appointment-validation.model.js.map

@@ -0,0 +1 @@
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package/dist/modules/appointment-validation/appointment-validation.routes.d.ts

@@ -0,0 +1,2 @@
+import { FastifyInstance } from 'fastify';
+export default function appointmentValidationRoutes(fastify: FastifyInstance): Promise<void>;

package/dist/modules/appointment-validation/appointment-validation.routes.js

@@ -0,0 +1,202 @@
+"use strict";
+var __importDefault = (this && this.__importDefault) || function (mod) {
+    return (mod && mod.__esModule) ? mod : { "default": mod };
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.default = appointmentValidationRoutes;
+const appointment_validation_model_1 = __importDefault(require("./appointment-validation.model"));
+const log_model_1 = __importDefault(require("../logs/log.model"));
+const rbac_1 = require("../../plugins/rbac");
+const appointment_validation_service_1 = require("./appointment-validation.service");
+async function appointmentValidationRoutes(fastify) {
+    fastify.addHook('preHandler', fastify.authenticate);
+    fastify.addHook('preHandler', (0, rbac_1.requireFeature)('appointment_validation'));
+    // GET / — List batches (paginated)
+    fastify.get('/', {
+        preHandler: [(0, rbac_1.requireRole)('admin', 'manager', 'viewer')],
+    }, async (request) => {
+        const page = parseInt(request.query.page || '1', 10);
+        const limit = 20;
+        const skip = (page - 1) * limit;
+        const filter = { tenant_id: request.user.tenant_id };
+        if (request.query.status)
+            filter.status = request.query.status;
+        const [batches, total] = await Promise.all([
+            appointment_validation_model_1.default.find(filter)
+                .select('-entries')
+                .sort({ createdAt: -1 })
+                .skip(skip)
+                .limit(limit)
+                .populate('agent_id', 'phone_number elevenlabs_agent_id')
+                .populate('created_by', 'name'),
+            appointment_validation_model_1.default.countDocuments(filter),
+        ]);
+        return { batches, total, page, totalPages: Math.ceil(total / limit) };
+    });
+    // POST / — Create batch
+    fastify.post('/', {
+        preHandler: [(0, rbac_1.requireRole)('admin', 'manager')],
+    }, async (request, reply) => {
+        const body = request.body;
+        if (!body.name || !body.call_schedule?.call_date || !body.column_mapping || !body.entries?.length) {
+            return reply.status(400).send({ error: 'name, call_schedule.call_date, column_mapping, and entries are required' });
+        }
+        try {
+            const batch = await (0, appointment_validation_service_1.createBatch)(request.user.tenant_id, request.user.id, body);
+            return reply.status(201).send({ batch: { _id: batch._id, name: batch.name, status: batch.status, stats: batch.stats } });
+        }
+        catch (err) {
+            const error = err;
+            return reply.status(error.statusCode || 500).send({ error: error.message });
+        }
+    });
+    // GET /:id — Get batch with entries
+    fastify.get('/:id', {
+        preHandler: [(0, rbac_1.requireRole)('admin', 'manager', 'viewer')],
+    }, async (request, reply) => {
+        const { id } = request.params;
+        const batch = await appointment_validation_model_1.default.findOne({ _id: id, tenant_id: request.user.tenant_id })
+            .populate('agent_id', 'phone_number elevenlabs_agent_id agent_template')
+            .populate('created_by', 'name');
+        if (!batch) {
+            return reply.status(404).send({ error: 'Batch not found' });
+        }
+        return { batch };
+    });
+    // POST /:id/submit — Submit to ElevenLabs
+    fastify.post('/:id/submit', {
+        preHandler: [(0, rbac_1.requireRole)('admin', 'manager')],
+    }, async (request, reply) => {
+        const { id } = request.params;
+        const { force } = (request.query || {});
+        try {
+            const batch = await (0, appointment_validation_service_1.submitBatch)(id, request.user.tenant_id, { force: force === 'true' });
+            return { batch: { _id: batch._id, status: batch.status, elevenlabs_batch_id: batch.elevenlabs_batch_id, stats: batch.stats } };
+        }
+        catch (err) {
+            const error = err;
+            return reply.status(error.statusCode || 500).send({ error: error.message });
+        }
+    });
+    // POST /:id/cancel — Cancel batch
+    fastify.post('/:id/cancel', {
+        preHandler: [(0, rbac_1.requireRole)('admin', 'manager')],
+    }, async (request, reply) => {
+        const { id } = request.params;
+        try {
+            const batch = await (0, appointment_validation_service_1.cancelBatch)(id, request.user.tenant_id);
+            return { batch: { _id: batch._id, status: batch.status, stats: batch.stats } };
+        }
+        catch (err) {
+            const error = err;
+            return reply.status(error.statusCode || 500).send({ error: error.message });
+        }
+    });
+    // POST /:id/retry — Retry failed calls
+    fastify.post('/:id/retry', {
+        preHandler: [(0, rbac_1.requireRole)('admin', 'manager')],
+    }, async (request, reply) => {
+        const { id } = request.params;
+        const { force } = (request.query || {});
+        try {
+            const batch = await (0, appointment_validation_service_1.retryBatch)(id, request.user.tenant_id, { force: force === 'true' });
+            return { batch: { _id: batch._id, status: batch.status, stats: batch.stats } };
+        }
+        catch (err) {
+            const error = err;
+            return reply.status(error.statusCode || 500).send({ error: error.message });
+        }
+    });
+    // POST /:id/entries/:entryId/retry — Retry a single entry
+    fastify.post('/:id/entries/:entryId/retry', {
+        preHandler: [(0, rbac_1.requireRole)('admin', 'manager')],
+    }, async (request, reply) => {
+        const { id, entryId } = request.params;
+        try {
+            const batch = await (0, appointment_validation_service_1.retryEntry)(id, entryId, request.user.tenant_id);
+            return { batch: { _id: batch._id, status: batch.status, stats: batch.stats } };
+        }
+        catch (err) {
+            const error = err;
+            return reply.status(error.statusCode || 500).send({ error: error.message });
+        }
+    });
+    // GET /:id/export — CSV export
+    fastify.get('/:id/export', {
+        preHandler: [(0, rbac_1.requireRole)('admin', 'manager', 'viewer')],
+    }, async (request, reply) => {
+        const { id } = request.params;
+        const batch = await appointment_validation_model_1.default.findOne({ _id: id, tenant_id: request.user.tenant_id });
+        if (!batch) {
+            return reply.status(404).send({ error: 'Batch not found' });
+        }
+        const csv = (0, appointment_validation_service_1.exportCSV)(batch);
+        reply
+            .header('Content-Type', 'text/csv; charset=utf-8')
+            .header('Content-Disposition', `attachment; filename="appointment-validation-${id}.csv"`)
+            .send(csv);
+    });
+    // GET /:id/logs — Batch-scoped logs
+    fastify.get('/:id/logs', {
+        preHandler: [(0, rbac_1.requireRole)('admin', 'manager')],
+    }, async (request, reply) => {
+        const { id } = request.params;
+        const { page = '1', limit = '100', level } = request.query;
+        const batch = await appointment_validation_model_1.default.findOne({ _id: id, tenant_id: request.user.tenant_id }, { entries: 1 }).lean();
+        if (!batch) {
+            return reply.status(404).send({ error: 'Batch not found' });
+        }
+        // Collect all conversation_ids + batch id for log lookup
+        const conversationIds = batch.entries
+            .map(e => e.conversation_id)
+            .filter(Boolean);
+        const batchIdStr = batch._id.toString();
+        const filter = {
+            $or: [
+                { 'meta.batchId': batchIdStr },
+                ...(conversationIds.length > 0
+                    ? [
+                        { 'meta.conversationId': { $in: conversationIds } },
+                        { 'meta.conversation_id': { $in: conversationIds } },
+                    ]
+                    : []),
+            ],
+        };
+        if (level && level !== 'all') {
+            filter.level = level;
+        }
+        const pageNum = Math.max(1, parseInt(page));
+        const limitNum = Math.min(500, Math.max(1, parseInt(limit)));
+        const [logs, total] = await Promise.all([
+            log_model_1.default.find(filter)
+                .sort({ timestamp: -1 })
+                .skip((pageNum - 1) * limitNum)
+                .limit(limitNum)
+                .lean(),
+            log_model_1.default.countDocuments(filter),
+        ]);
+        return {
+            logs,
+            pagination: { page: pageNum, limit: limitNum, total, pages: Math.ceil(total / limitNum) },
+        };
+    });
+    // POST /:id/sync — Sync conversation statuses from ElevenLabs API
+    fastify.post('/:id/sync', {
+        preHandler: [(0, rbac_1.requireRole)('admin', 'manager')],
+    }, async (request, reply) => {
+        const { id } = request.params;
+        const batch = await appointment_validation_model_1.default.findOne({ _id: id, tenant_id: request.user.tenant_id });
+        if (!batch) {
+            return reply.status(404).send({ error: 'Batch not found' });
+        }
+        try {
+            const updated = await (0, appointment_validation_service_1.syncBatchConversations)(batch);
+            return { batch: { _id: updated._id, status: updated.status, stats: updated.stats } };
+        }
+        catch (err) {
+            const error = err;
+            return reply.status(error.statusCode || 500).send({ error: error.message });
+        }
+    });
+}
+//# sourceMappingURL=appointment-validation.routes.js.map

package/dist/modules/appointment-validation/appointment-validation.routes.js.map

@@ -0,0 +1 @@
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package/dist/modules/appointment-validation/appointment-validation.service.d.ts

@@ -0,0 +1,53 @@
+import { IAppointmentValidationBatch, ValidationResult } from './appointment-validation.model';
+export declare function normalizePhone(raw: string): string;
+export declare function recalcStats(batch: IAppointmentValidationBatch): void;
+interface CreateBatchInput {
+    name: string;
+    call_schedule: {
+        call_date: string;
+        call_start_time?: string;
+        call_end_time?: string;
+        max_concurrent?: number;
+        max_retries?: number;
+        retry_delay_minutes?: number;
+    };
+    column_mapping: {
+        patient_name: string;
+        patient_phone: string;
+        appointment_date: string;
+        appointment_time: string;
+        doctor_name?: string;
+        department?: string;
+        notes?: string;
+    };
+    entries: Array<{
+        row_index: number;
+        external_id?: string;
+        patient_name: string;
+        patient_phone: string;
+        appointment_date: string;
+        appointment_time: string;
+        doctor_name?: string;
+        department?: string;
+        notes?: string;
+        raw_data?: Record<string, string>;
+    }>;
+}
+export declare function createBatch(tenantId: string, userId: string, data: CreateBatchInput): Promise<IAppointmentValidationBatch>;
+export declare function submitBatch(batchId: string, tenantId: string, options?: {
+    force?: boolean;
+}): Promise<IAppointmentValidationBatch>;
+export declare function retryEntry(batchId: string, entryId: string, tenantId: string): Promise<IAppointmentValidationBatch>;
+export declare function cancelBatch(batchId: string, tenantId: string): Promise<IAppointmentValidationBatch>;
+export declare function retryBatch(batchId: string, tenantId: string, options?: {
+    force?: boolean;
+}): Promise<IAppointmentValidationBatch>;
+export declare function recordValidationResult(conversationId: string, tenantId: string, result: ValidationResult, rescheduleRequest?: string | null, patientMessage?: string | null): Promise<{
+    recorded: boolean;
+    batchId?: string;
+}>;
+export declare function syncBatchConversations(batch: IAppointmentValidationBatch): Promise<IAppointmentValidationBatch>;
+export declare function resumeInterruptedBatches(): Promise<void>;
+export declare function syncActiveBatches(): Promise<void>;
+export declare function exportCSV(batch: IAppointmentValidationBatch): string;
+export {};