@aws-sdk/client-connect 3.933.0 → 3.935.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (339) hide show
  1. package/dist-cjs/index.js +1332 -1329
  2. package/dist-es/index.js +2 -1
  3. package/dist-es/models/enums.js +1078 -0
  4. package/dist-es/models/errors.js +375 -0
  5. package/dist-es/models/models_0.js +1 -663
  6. package/dist-es/models/models_1.js +1 -538
  7. package/dist-es/models/models_2.js +1 -183
  8. package/dist-es/models/models_3.js +1 -72
  9. package/dist-es/schemas/schemas_0.js +7 -2
  10. package/dist-types/commands/CreateContactCommand.d.ts +1 -1
  11. package/dist-types/commands/CreateViewCommand.d.ts +1 -2
  12. package/dist-types/commands/CreateViewVersionCommand.d.ts +1 -1
  13. package/dist-types/commands/CreateVocabularyCommand.d.ts +1 -1
  14. package/dist-types/commands/DeactivateEvaluationFormCommand.d.ts +1 -1
  15. package/dist-types/commands/DeleteAttachedFileCommand.d.ts +1 -1
  16. package/dist-types/commands/DeleteContactEvaluationCommand.d.ts +1 -1
  17. package/dist-types/commands/DeleteContactFlowCommand.d.ts +1 -1
  18. package/dist-types/commands/DeleteContactFlowModuleCommand.d.ts +1 -1
  19. package/dist-types/commands/DeleteContactFlowVersionCommand.d.ts +1 -1
  20. package/dist-types/commands/DeleteEmailAddressCommand.d.ts +1 -1
  21. package/dist-types/commands/DeleteEvaluationFormCommand.d.ts +1 -1
  22. package/dist-types/commands/DeleteHoursOfOperationCommand.d.ts +1 -1
  23. package/dist-types/commands/DeleteHoursOfOperationOverrideCommand.d.ts +1 -1
  24. package/dist-types/commands/DeleteInstanceCommand.d.ts +1 -1
  25. package/dist-types/commands/DeleteIntegrationAssociationCommand.d.ts +1 -1
  26. package/dist-types/commands/DeletePredefinedAttributeCommand.d.ts +1 -1
  27. package/dist-types/commands/DeletePromptCommand.d.ts +1 -1
  28. package/dist-types/commands/DeletePushNotificationRegistrationCommand.d.ts +1 -1
  29. package/dist-types/commands/DeleteQueueCommand.d.ts +1 -1
  30. package/dist-types/commands/DeleteQuickConnectCommand.d.ts +1 -1
  31. package/dist-types/commands/DeleteRoutingProfileCommand.d.ts +1 -1
  32. package/dist-types/commands/DeleteRuleCommand.d.ts +1 -1
  33. package/dist-types/commands/DeleteSecurityProfileCommand.d.ts +1 -1
  34. package/dist-types/commands/DeleteTaskTemplateCommand.d.ts +1 -1
  35. package/dist-types/commands/DeleteTrafficDistributionGroupCommand.d.ts +1 -1
  36. package/dist-types/commands/DeleteUseCaseCommand.d.ts +1 -1
  37. package/dist-types/commands/DeleteUserCommand.d.ts +1 -1
  38. package/dist-types/commands/DeleteUserHierarchyGroupCommand.d.ts +1 -1
  39. package/dist-types/commands/DeleteViewCommand.d.ts +1 -1
  40. package/dist-types/commands/DeleteViewVersionCommand.d.ts +1 -1
  41. package/dist-types/commands/DeleteVocabularyCommand.d.ts +1 -1
  42. package/dist-types/commands/DescribeAgentStatusCommand.d.ts +1 -1
  43. package/dist-types/commands/DescribeAuthenticationProfileCommand.d.ts +1 -1
  44. package/dist-types/commands/DescribeContactCommand.d.ts +2 -1
  45. package/dist-types/commands/DescribeContactEvaluationCommand.d.ts +1 -1
  46. package/dist-types/commands/ListBotsCommand.d.ts +1 -2
  47. package/dist-types/commands/ListContactEvaluationsCommand.d.ts +1 -1
  48. package/dist-types/commands/ListContactFlowModulesCommand.d.ts +1 -1
  49. package/dist-types/commands/ListContactFlowVersionsCommand.d.ts +1 -1
  50. package/dist-types/commands/ListContactFlowsCommand.d.ts +1 -1
  51. package/dist-types/commands/ListContactReferencesCommand.d.ts +1 -1
  52. package/dist-types/commands/ListDefaultVocabulariesCommand.d.ts +1 -1
  53. package/dist-types/commands/ListEvaluationFormVersionsCommand.d.ts +1 -1
  54. package/dist-types/commands/ListEvaluationFormsCommand.d.ts +1 -1
  55. package/dist-types/commands/ListFlowAssociationsCommand.d.ts +1 -1
  56. package/dist-types/commands/ListHoursOfOperationOverridesCommand.d.ts +1 -1
  57. package/dist-types/commands/ListHoursOfOperationsCommand.d.ts +1 -1
  58. package/dist-types/commands/ListInstanceAttributesCommand.d.ts +1 -1
  59. package/dist-types/commands/ListInstanceStorageConfigsCommand.d.ts +1 -1
  60. package/dist-types/commands/ListInstancesCommand.d.ts +1 -1
  61. package/dist-types/commands/ListIntegrationAssociationsCommand.d.ts +1 -1
  62. package/dist-types/commands/ListLambdaFunctionsCommand.d.ts +1 -1
  63. package/dist-types/commands/ListLexBotsCommand.d.ts +1 -1
  64. package/dist-types/commands/ListPhoneNumbersCommand.d.ts +1 -1
  65. package/dist-types/commands/ListPhoneNumbersV2Command.d.ts +1 -1
  66. package/dist-types/commands/ListPredefinedAttributesCommand.d.ts +1 -1
  67. package/dist-types/commands/ListPromptsCommand.d.ts +1 -1
  68. package/dist-types/commands/ListQueueQuickConnectsCommand.d.ts +1 -1
  69. package/dist-types/commands/ListQueuesCommand.d.ts +1 -1
  70. package/dist-types/commands/ListQuickConnectsCommand.d.ts +1 -1
  71. package/dist-types/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +1 -1
  72. package/dist-types/commands/ListRoutingProfileManualAssignmentQueuesCommand.d.ts +1 -1
  73. package/dist-types/commands/ListRoutingProfileQueuesCommand.d.ts +1 -1
  74. package/dist-types/commands/ListRoutingProfilesCommand.d.ts +1 -1
  75. package/dist-types/commands/ListRulesCommand.d.ts +1 -1
  76. package/dist-types/commands/ListSecurityKeysCommand.d.ts +1 -1
  77. package/dist-types/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
  78. package/dist-types/commands/ListSecurityProfilePermissionsCommand.d.ts +1 -1
  79. package/dist-types/commands/ListSecurityProfilesCommand.d.ts +1 -1
  80. package/dist-types/commands/ListTagsForResourceCommand.d.ts +1 -1
  81. package/dist-types/commands/ListTaskTemplatesCommand.d.ts +1 -1
  82. package/dist-types/commands/ListTrafficDistributionGroupUsersCommand.d.ts +2 -1
  83. package/dist-types/commands/ListTrafficDistributionGroupsCommand.d.ts +1 -1
  84. package/dist-types/commands/SearchAgentStatusesCommand.d.ts +1 -2
  85. package/dist-types/commands/SearchContactEvaluationsCommand.d.ts +1 -2
  86. package/dist-types/commands/SearchContactFlowModulesCommand.d.ts +1 -2
  87. package/dist-types/commands/SearchContactFlowsCommand.d.ts +1 -2
  88. package/dist-types/commands/SearchEmailAddressesCommand.d.ts +1 -2
  89. package/dist-types/commands/SearchEvaluationFormsCommand.d.ts +1 -2
  90. package/dist-types/commands/SearchHoursOfOperationOverridesCommand.d.ts +1 -2
  91. package/dist-types/commands/SearchHoursOfOperationsCommand.d.ts +1 -2
  92. package/dist-types/commands/SearchPredefinedAttributesCommand.d.ts +1 -2
  93. package/dist-types/commands/SearchPromptsCommand.d.ts +1 -2
  94. package/dist-types/commands/SearchQueuesCommand.d.ts +1 -2
  95. package/dist-types/commands/SearchQuickConnectsCommand.d.ts +1 -2
  96. package/dist-types/commands/SearchRoutingProfilesCommand.d.ts +1 -2
  97. package/dist-types/commands/SearchSecurityProfilesCommand.d.ts +1 -2
  98. package/dist-types/commands/SearchUserHierarchyGroupsCommand.d.ts +1 -2
  99. package/dist-types/commands/SearchUsersCommand.d.ts +1 -2
  100. package/dist-types/commands/StartChatContactCommand.d.ts +1 -2
  101. package/dist-types/commands/StartOutboundVoiceContactCommand.d.ts +6 -1
  102. package/dist-types/commands/StartScreenSharingCommand.d.ts +1 -1
  103. package/dist-types/commands/StartTaskContactCommand.d.ts +2 -1
  104. package/dist-types/commands/StartWebRTCContactCommand.d.ts +1 -1
  105. package/dist-types/commands/StopContactCommand.d.ts +1 -1
  106. package/dist-types/commands/StopContactRecordingCommand.d.ts +1 -1
  107. package/dist-types/commands/StopContactStreamingCommand.d.ts +1 -1
  108. package/dist-types/commands/SubmitContactEvaluationCommand.d.ts +1 -1
  109. package/dist-types/commands/SuspendContactRecordingCommand.d.ts +1 -1
  110. package/dist-types/commands/TagContactCommand.d.ts +1 -1
  111. package/dist-types/commands/TagResourceCommand.d.ts +1 -1
  112. package/dist-types/commands/TransferContactCommand.d.ts +1 -1
  113. package/dist-types/commands/UntagContactCommand.d.ts +1 -1
  114. package/dist-types/commands/UntagResourceCommand.d.ts +1 -1
  115. package/dist-types/commands/UpdateAgentStatusCommand.d.ts +1 -1
  116. package/dist-types/commands/UpdateAuthenticationProfileCommand.d.ts +1 -1
  117. package/dist-types/commands/UpdateContactAttributesCommand.d.ts +1 -1
  118. package/dist-types/commands/UpdateContactCommand.d.ts +2 -1
  119. package/dist-types/commands/UpdateContactEvaluationCommand.d.ts +1 -1
  120. package/dist-types/commands/UpdateContactFlowContentCommand.d.ts +1 -1
  121. package/dist-types/commands/UpdateContactFlowMetadataCommand.d.ts +1 -1
  122. package/dist-types/commands/UpdateContactFlowModuleContentCommand.d.ts +1 -1
  123. package/dist-types/commands/UpdateContactFlowModuleMetadataCommand.d.ts +1 -1
  124. package/dist-types/commands/UpdateContactFlowNameCommand.d.ts +1 -1
  125. package/dist-types/commands/UpdateContactRoutingDataCommand.d.ts +2 -1
  126. package/dist-types/commands/UpdateContactScheduleCommand.d.ts +1 -1
  127. package/dist-types/commands/UpdateEmailAddressMetadataCommand.d.ts +1 -1
  128. package/dist-types/commands/UpdateEvaluationFormCommand.d.ts +2 -1
  129. package/dist-types/commands/UpdateHoursOfOperationCommand.d.ts +1 -1
  130. package/dist-types/commands/UpdateHoursOfOperationOverrideCommand.d.ts +1 -1
  131. package/dist-types/commands/UpdateInstanceAttributeCommand.d.ts +1 -1
  132. package/dist-types/commands/UpdateInstanceStorageConfigCommand.d.ts +1 -1
  133. package/dist-types/commands/UpdateParticipantAuthenticationCommand.d.ts +1 -1
  134. package/dist-types/commands/UpdateParticipantRoleConfigCommand.d.ts +1 -1
  135. package/dist-types/commands/UpdatePhoneNumberCommand.d.ts +1 -1
  136. package/dist-types/commands/UpdatePhoneNumberMetadataCommand.d.ts +1 -1
  137. package/dist-types/commands/UpdatePredefinedAttributeCommand.d.ts +1 -1
  138. package/dist-types/commands/UpdatePromptCommand.d.ts +1 -1
  139. package/dist-types/commands/UpdateQueueHoursOfOperationCommand.d.ts +1 -1
  140. package/dist-types/commands/UpdateQueueMaxContactsCommand.d.ts +1 -1
  141. package/dist-types/commands/UpdateQueueNameCommand.d.ts +1 -1
  142. package/dist-types/commands/UpdateQueueOutboundCallerConfigCommand.d.ts +1 -1
  143. package/dist-types/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +1 -1
  144. package/dist-types/commands/UpdateQueueStatusCommand.d.ts +1 -1
  145. package/dist-types/commands/UpdateQuickConnectConfigCommand.d.ts +1 -1
  146. package/dist-types/commands/UpdateQuickConnectNameCommand.d.ts +1 -1
  147. package/dist-types/commands/UpdateRoutingProfileAgentAvailabilityTimerCommand.d.ts +1 -1
  148. package/dist-types/commands/UpdateRoutingProfileConcurrencyCommand.d.ts +1 -1
  149. package/dist-types/commands/UpdateRoutingProfileDefaultOutboundQueueCommand.d.ts +1 -1
  150. package/dist-types/commands/UpdateRoutingProfileNameCommand.d.ts +1 -1
  151. package/dist-types/commands/UpdateRoutingProfileQueuesCommand.d.ts +1 -1
  152. package/dist-types/commands/UpdateRuleCommand.d.ts +1 -1
  153. package/dist-types/commands/UpdateSecurityProfileCommand.d.ts +1 -1
  154. package/dist-types/commands/UpdateTaskTemplateCommand.d.ts +1 -1
  155. package/dist-types/commands/UpdateTrafficDistributionCommand.d.ts +1 -1
  156. package/dist-types/commands/UpdateUserHierarchyCommand.d.ts +1 -1
  157. package/dist-types/commands/UpdateUserHierarchyGroupNameCommand.d.ts +1 -1
  158. package/dist-types/commands/UpdateUserHierarchyStructureCommand.d.ts +1 -1
  159. package/dist-types/commands/UpdateUserIdentityInfoCommand.d.ts +1 -1
  160. package/dist-types/commands/UpdateUserPhoneConfigCommand.d.ts +1 -1
  161. package/dist-types/commands/UpdateUserProficienciesCommand.d.ts +1 -1
  162. package/dist-types/commands/UpdateUserRoutingProfileCommand.d.ts +1 -1
  163. package/dist-types/commands/UpdateUserSecurityProfilesCommand.d.ts +1 -1
  164. package/dist-types/commands/UpdateViewContentCommand.d.ts +1 -1
  165. package/dist-types/commands/UpdateViewMetadataCommand.d.ts +1 -1
  166. package/dist-types/index.d.ts +6 -1
  167. package/dist-types/models/enums.d.ts +2166 -0
  168. package/dist-types/models/errors.d.ts +406 -0
  169. package/dist-types/models/models_0.d.ts +1607 -1219
  170. package/dist-types/models/models_1.d.ts +6280 -5379
  171. package/dist-types/models/models_2.d.ts +4108 -3852
  172. package/dist-types/models/models_3.d.ts +9 -4108
  173. package/dist-types/ts3.4/commands/CreateContactCommand.d.ts +1 -1
  174. package/dist-types/ts3.4/commands/CreateViewCommand.d.ts +1 -2
  175. package/dist-types/ts3.4/commands/CreateViewVersionCommand.d.ts +1 -1
  176. package/dist-types/ts3.4/commands/CreateVocabularyCommand.d.ts +1 -1
  177. package/dist-types/ts3.4/commands/DeactivateEvaluationFormCommand.d.ts +1 -1
  178. package/dist-types/ts3.4/commands/DeleteAttachedFileCommand.d.ts +1 -1
  179. package/dist-types/ts3.4/commands/DeleteContactEvaluationCommand.d.ts +1 -1
  180. package/dist-types/ts3.4/commands/DeleteContactFlowCommand.d.ts +1 -1
  181. package/dist-types/ts3.4/commands/DeleteContactFlowModuleCommand.d.ts +1 -1
  182. package/dist-types/ts3.4/commands/DeleteContactFlowVersionCommand.d.ts +1 -1
  183. package/dist-types/ts3.4/commands/DeleteEmailAddressCommand.d.ts +1 -1
  184. package/dist-types/ts3.4/commands/DeleteEvaluationFormCommand.d.ts +1 -1
  185. package/dist-types/ts3.4/commands/DeleteHoursOfOperationCommand.d.ts +1 -1
  186. package/dist-types/ts3.4/commands/DeleteHoursOfOperationOverrideCommand.d.ts +1 -1
  187. package/dist-types/ts3.4/commands/DeleteInstanceCommand.d.ts +1 -1
  188. package/dist-types/ts3.4/commands/DeleteIntegrationAssociationCommand.d.ts +1 -1
  189. package/dist-types/ts3.4/commands/DeletePredefinedAttributeCommand.d.ts +1 -1
  190. package/dist-types/ts3.4/commands/DeletePromptCommand.d.ts +1 -1
  191. package/dist-types/ts3.4/commands/DeletePushNotificationRegistrationCommand.d.ts +1 -1
  192. package/dist-types/ts3.4/commands/DeleteQueueCommand.d.ts +1 -1
  193. package/dist-types/ts3.4/commands/DeleteQuickConnectCommand.d.ts +1 -1
  194. package/dist-types/ts3.4/commands/DeleteRoutingProfileCommand.d.ts +1 -1
  195. package/dist-types/ts3.4/commands/DeleteRuleCommand.d.ts +1 -1
  196. package/dist-types/ts3.4/commands/DeleteSecurityProfileCommand.d.ts +1 -1
  197. package/dist-types/ts3.4/commands/DeleteTaskTemplateCommand.d.ts +1 -1
  198. package/dist-types/ts3.4/commands/DeleteTrafficDistributionGroupCommand.d.ts +1 -1
  199. package/dist-types/ts3.4/commands/DeleteUseCaseCommand.d.ts +1 -1
  200. package/dist-types/ts3.4/commands/DeleteUserCommand.d.ts +1 -1
  201. package/dist-types/ts3.4/commands/DeleteUserHierarchyGroupCommand.d.ts +1 -1
  202. package/dist-types/ts3.4/commands/DeleteViewCommand.d.ts +1 -1
  203. package/dist-types/ts3.4/commands/DeleteViewVersionCommand.d.ts +1 -1
  204. package/dist-types/ts3.4/commands/DeleteVocabularyCommand.d.ts +1 -1
  205. package/dist-types/ts3.4/commands/DescribeAgentStatusCommand.d.ts +1 -1
  206. package/dist-types/ts3.4/commands/DescribeAuthenticationProfileCommand.d.ts +1 -1
  207. package/dist-types/ts3.4/commands/DescribeContactCommand.d.ts +1 -1
  208. package/dist-types/ts3.4/commands/DescribeContactEvaluationCommand.d.ts +1 -1
  209. package/dist-types/ts3.4/commands/ListBotsCommand.d.ts +1 -2
  210. package/dist-types/ts3.4/commands/ListContactEvaluationsCommand.d.ts +1 -1
  211. package/dist-types/ts3.4/commands/ListContactFlowModulesCommand.d.ts +1 -1
  212. package/dist-types/ts3.4/commands/ListContactFlowVersionsCommand.d.ts +1 -1
  213. package/dist-types/ts3.4/commands/ListContactFlowsCommand.d.ts +1 -1
  214. package/dist-types/ts3.4/commands/ListContactReferencesCommand.d.ts +1 -1
  215. package/dist-types/ts3.4/commands/ListDefaultVocabulariesCommand.d.ts +1 -1
  216. package/dist-types/ts3.4/commands/ListEvaluationFormVersionsCommand.d.ts +1 -1
  217. package/dist-types/ts3.4/commands/ListEvaluationFormsCommand.d.ts +1 -1
  218. package/dist-types/ts3.4/commands/ListFlowAssociationsCommand.d.ts +1 -1
  219. package/dist-types/ts3.4/commands/ListHoursOfOperationOverridesCommand.d.ts +1 -1
  220. package/dist-types/ts3.4/commands/ListHoursOfOperationsCommand.d.ts +1 -1
  221. package/dist-types/ts3.4/commands/ListInstanceAttributesCommand.d.ts +1 -1
  222. package/dist-types/ts3.4/commands/ListInstanceStorageConfigsCommand.d.ts +1 -1
  223. package/dist-types/ts3.4/commands/ListInstancesCommand.d.ts +1 -1
  224. package/dist-types/ts3.4/commands/ListIntegrationAssociationsCommand.d.ts +1 -1
  225. package/dist-types/ts3.4/commands/ListLambdaFunctionsCommand.d.ts +1 -1
  226. package/dist-types/ts3.4/commands/ListLexBotsCommand.d.ts +1 -1
  227. package/dist-types/ts3.4/commands/ListPhoneNumbersCommand.d.ts +1 -1
  228. package/dist-types/ts3.4/commands/ListPhoneNumbersV2Command.d.ts +1 -1
  229. package/dist-types/ts3.4/commands/ListPredefinedAttributesCommand.d.ts +1 -1
  230. package/dist-types/ts3.4/commands/ListPromptsCommand.d.ts +1 -1
  231. package/dist-types/ts3.4/commands/ListQueueQuickConnectsCommand.d.ts +1 -1
  232. package/dist-types/ts3.4/commands/ListQueuesCommand.d.ts +1 -1
  233. package/dist-types/ts3.4/commands/ListQuickConnectsCommand.d.ts +1 -1
  234. package/dist-types/ts3.4/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +1 -1
  235. package/dist-types/ts3.4/commands/ListRoutingProfileManualAssignmentQueuesCommand.d.ts +1 -1
  236. package/dist-types/ts3.4/commands/ListRoutingProfileQueuesCommand.d.ts +1 -1
  237. package/dist-types/ts3.4/commands/ListRoutingProfilesCommand.d.ts +1 -1
  238. package/dist-types/ts3.4/commands/ListRulesCommand.d.ts +1 -1
  239. package/dist-types/ts3.4/commands/ListSecurityKeysCommand.d.ts +1 -1
  240. package/dist-types/ts3.4/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
  241. package/dist-types/ts3.4/commands/ListSecurityProfilePermissionsCommand.d.ts +1 -1
  242. package/dist-types/ts3.4/commands/ListSecurityProfilesCommand.d.ts +1 -1
  243. package/dist-types/ts3.4/commands/ListTagsForResourceCommand.d.ts +1 -1
  244. package/dist-types/ts3.4/commands/ListTaskTemplatesCommand.d.ts +1 -1
  245. package/dist-types/ts3.4/commands/ListTrafficDistributionGroupUsersCommand.d.ts +2 -4
  246. package/dist-types/ts3.4/commands/ListTrafficDistributionGroupsCommand.d.ts +1 -1
  247. package/dist-types/ts3.4/commands/SearchAgentStatusesCommand.d.ts +4 -2
  248. package/dist-types/ts3.4/commands/SearchContactEvaluationsCommand.d.ts +4 -2
  249. package/dist-types/ts3.4/commands/SearchContactFlowModulesCommand.d.ts +4 -2
  250. package/dist-types/ts3.4/commands/SearchContactFlowsCommand.d.ts +4 -2
  251. package/dist-types/ts3.4/commands/SearchEmailAddressesCommand.d.ts +4 -2
  252. package/dist-types/ts3.4/commands/SearchEvaluationFormsCommand.d.ts +4 -2
  253. package/dist-types/ts3.4/commands/SearchHoursOfOperationOverridesCommand.d.ts +4 -2
  254. package/dist-types/ts3.4/commands/SearchHoursOfOperationsCommand.d.ts +4 -2
  255. package/dist-types/ts3.4/commands/SearchPredefinedAttributesCommand.d.ts +4 -2
  256. package/dist-types/ts3.4/commands/SearchPromptsCommand.d.ts +4 -2
  257. package/dist-types/ts3.4/commands/SearchQueuesCommand.d.ts +1 -2
  258. package/dist-types/ts3.4/commands/SearchQuickConnectsCommand.d.ts +4 -2
  259. package/dist-types/ts3.4/commands/SearchRoutingProfilesCommand.d.ts +4 -2
  260. package/dist-types/ts3.4/commands/SearchSecurityProfilesCommand.d.ts +4 -2
  261. package/dist-types/ts3.4/commands/SearchUserHierarchyGroupsCommand.d.ts +4 -2
  262. package/dist-types/ts3.4/commands/SearchUsersCommand.d.ts +1 -2
  263. package/dist-types/ts3.4/commands/StartChatContactCommand.d.ts +4 -2
  264. package/dist-types/ts3.4/commands/StartOutboundVoiceContactCommand.d.ts +1 -1
  265. package/dist-types/ts3.4/commands/StartScreenSharingCommand.d.ts +1 -1
  266. package/dist-types/ts3.4/commands/StartTaskContactCommand.d.ts +2 -4
  267. package/dist-types/ts3.4/commands/StartWebRTCContactCommand.d.ts +1 -1
  268. package/dist-types/ts3.4/commands/StopContactCommand.d.ts +1 -1
  269. package/dist-types/ts3.4/commands/StopContactRecordingCommand.d.ts +1 -1
  270. package/dist-types/ts3.4/commands/StopContactStreamingCommand.d.ts +1 -1
  271. package/dist-types/ts3.4/commands/SubmitContactEvaluationCommand.d.ts +1 -1
  272. package/dist-types/ts3.4/commands/SuspendContactRecordingCommand.d.ts +1 -1
  273. package/dist-types/ts3.4/commands/TagContactCommand.d.ts +1 -1
  274. package/dist-types/ts3.4/commands/TagResourceCommand.d.ts +1 -1
  275. package/dist-types/ts3.4/commands/TransferContactCommand.d.ts +1 -1
  276. package/dist-types/ts3.4/commands/UntagContactCommand.d.ts +1 -1
  277. package/dist-types/ts3.4/commands/UntagResourceCommand.d.ts +1 -1
  278. package/dist-types/ts3.4/commands/UpdateAgentStatusCommand.d.ts +1 -1
  279. package/dist-types/ts3.4/commands/UpdateAuthenticationProfileCommand.d.ts +1 -1
  280. package/dist-types/ts3.4/commands/UpdateContactAttributesCommand.d.ts +1 -1
  281. package/dist-types/ts3.4/commands/UpdateContactCommand.d.ts +2 -4
  282. package/dist-types/ts3.4/commands/UpdateContactEvaluationCommand.d.ts +1 -1
  283. package/dist-types/ts3.4/commands/UpdateContactFlowContentCommand.d.ts +1 -1
  284. package/dist-types/ts3.4/commands/UpdateContactFlowMetadataCommand.d.ts +1 -1
  285. package/dist-types/ts3.4/commands/UpdateContactFlowModuleContentCommand.d.ts +1 -1
  286. package/dist-types/ts3.4/commands/UpdateContactFlowModuleMetadataCommand.d.ts +1 -1
  287. package/dist-types/ts3.4/commands/UpdateContactFlowNameCommand.d.ts +1 -1
  288. package/dist-types/ts3.4/commands/UpdateContactRoutingDataCommand.d.ts +2 -4
  289. package/dist-types/ts3.4/commands/UpdateContactScheduleCommand.d.ts +1 -1
  290. package/dist-types/ts3.4/commands/UpdateEmailAddressMetadataCommand.d.ts +1 -1
  291. package/dist-types/ts3.4/commands/UpdateEvaluationFormCommand.d.ts +2 -4
  292. package/dist-types/ts3.4/commands/UpdateHoursOfOperationCommand.d.ts +1 -1
  293. package/dist-types/ts3.4/commands/UpdateHoursOfOperationOverrideCommand.d.ts +1 -1
  294. package/dist-types/ts3.4/commands/UpdateInstanceAttributeCommand.d.ts +1 -1
  295. package/dist-types/ts3.4/commands/UpdateInstanceStorageConfigCommand.d.ts +1 -1
  296. package/dist-types/ts3.4/commands/UpdateParticipantAuthenticationCommand.d.ts +1 -1
  297. package/dist-types/ts3.4/commands/UpdateParticipantRoleConfigCommand.d.ts +1 -1
  298. package/dist-types/ts3.4/commands/UpdatePhoneNumberCommand.d.ts +1 -1
  299. package/dist-types/ts3.4/commands/UpdatePhoneNumberMetadataCommand.d.ts +1 -1
  300. package/dist-types/ts3.4/commands/UpdatePredefinedAttributeCommand.d.ts +1 -1
  301. package/dist-types/ts3.4/commands/UpdatePromptCommand.d.ts +1 -1
  302. package/dist-types/ts3.4/commands/UpdateQueueHoursOfOperationCommand.d.ts +1 -1
  303. package/dist-types/ts3.4/commands/UpdateQueueMaxContactsCommand.d.ts +1 -1
  304. package/dist-types/ts3.4/commands/UpdateQueueNameCommand.d.ts +1 -1
  305. package/dist-types/ts3.4/commands/UpdateQueueOutboundCallerConfigCommand.d.ts +1 -1
  306. package/dist-types/ts3.4/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +1 -1
  307. package/dist-types/ts3.4/commands/UpdateQueueStatusCommand.d.ts +1 -1
  308. package/dist-types/ts3.4/commands/UpdateQuickConnectConfigCommand.d.ts +1 -1
  309. package/dist-types/ts3.4/commands/UpdateQuickConnectNameCommand.d.ts +1 -1
  310. package/dist-types/ts3.4/commands/UpdateRoutingProfileAgentAvailabilityTimerCommand.d.ts +1 -1
  311. package/dist-types/ts3.4/commands/UpdateRoutingProfileConcurrencyCommand.d.ts +1 -1
  312. package/dist-types/ts3.4/commands/UpdateRoutingProfileDefaultOutboundQueueCommand.d.ts +1 -1
  313. package/dist-types/ts3.4/commands/UpdateRoutingProfileNameCommand.d.ts +1 -1
  314. package/dist-types/ts3.4/commands/UpdateRoutingProfileQueuesCommand.d.ts +1 -1
  315. package/dist-types/ts3.4/commands/UpdateRuleCommand.d.ts +1 -1
  316. package/dist-types/ts3.4/commands/UpdateSecurityProfileCommand.d.ts +1 -1
  317. package/dist-types/ts3.4/commands/UpdateTaskTemplateCommand.d.ts +1 -1
  318. package/dist-types/ts3.4/commands/UpdateTrafficDistributionCommand.d.ts +1 -1
  319. package/dist-types/ts3.4/commands/UpdateUserHierarchyCommand.d.ts +1 -1
  320. package/dist-types/ts3.4/commands/UpdateUserHierarchyGroupNameCommand.d.ts +1 -1
  321. package/dist-types/ts3.4/commands/UpdateUserHierarchyStructureCommand.d.ts +1 -1
  322. package/dist-types/ts3.4/commands/UpdateUserIdentityInfoCommand.d.ts +1 -1
  323. package/dist-types/ts3.4/commands/UpdateUserPhoneConfigCommand.d.ts +1 -1
  324. package/dist-types/ts3.4/commands/UpdateUserProficienciesCommand.d.ts +1 -1
  325. package/dist-types/ts3.4/commands/UpdateUserRoutingProfileCommand.d.ts +1 -1
  326. package/dist-types/ts3.4/commands/UpdateUserSecurityProfilesCommand.d.ts +1 -1
  327. package/dist-types/ts3.4/commands/UpdateViewContentCommand.d.ts +1 -1
  328. package/dist-types/ts3.4/commands/UpdateViewMetadataCommand.d.ts +1 -1
  329. package/dist-types/ts3.4/index.d.ts +6 -1
  330. package/dist-types/ts3.4/models/enums.d.ts +1321 -0
  331. package/dist-types/ts3.4/models/errors.d.ts +232 -0
  332. package/dist-types/ts3.4/models/models_0.d.ts +482 -681
  333. package/dist-types/ts3.4/models/models_1.d.ts +959 -1012
  334. package/dist-types/ts3.4/models/models_2.d.ts +1390 -1568
  335. package/dist-types/ts3.4/models/models_3.d.ts +21 -1045
  336. package/package.json +12 -12
  337. package/dist-es/models/index.js +0 -4
  338. package/dist-types/models/index.d.ts +0 -4
  339. package/dist-types/ts3.4/models/index.d.ts +0 -4
@@ -0,0 +1,1078 @@
1
+ export const ActionType = {
2
+ ASSIGN_CONTACT_CATEGORY: "ASSIGN_CONTACT_CATEGORY",
3
+ ASSIGN_SLA: "ASSIGN_SLA",
4
+ CREATE_CASE: "CREATE_CASE",
5
+ CREATE_TASK: "CREATE_TASK",
6
+ END_ASSOCIATED_TASKS: "END_ASSOCIATED_TASKS",
7
+ GENERATE_EVENTBRIDGE_EVENT: "GENERATE_EVENTBRIDGE_EVENT",
8
+ SEND_NOTIFICATION: "SEND_NOTIFICATION",
9
+ SUBMIT_AUTO_EVALUATION: "SUBMIT_AUTO_EVALUATION",
10
+ UPDATE_CASE: "UPDATE_CASE",
11
+ };
12
+ export const AgentAvailabilityTimer = {
13
+ TIME_SINCE_LAST_ACTIVITY: "TIME_SINCE_LAST_ACTIVITY",
14
+ TIME_SINCE_LAST_INBOUND: "TIME_SINCE_LAST_INBOUND",
15
+ };
16
+ export const ContactState = {
17
+ CONNECTED: "CONNECTED",
18
+ CONNECTED_ONHOLD: "CONNECTED_ONHOLD",
19
+ CONNECTING: "CONNECTING",
20
+ ENDED: "ENDED",
21
+ ERROR: "ERROR",
22
+ INCOMING: "INCOMING",
23
+ MISSED: "MISSED",
24
+ PENDING: "PENDING",
25
+ REJECTED: "REJECTED",
26
+ };
27
+ export const Channel = {
28
+ CHAT: "CHAT",
29
+ EMAIL: "EMAIL",
30
+ TASK: "TASK",
31
+ VOICE: "VOICE",
32
+ };
33
+ export const ContactInitiationMethod = {
34
+ AGENT_REPLY: "AGENT_REPLY",
35
+ API: "API",
36
+ CALLBACK: "CALLBACK",
37
+ DISCONNECT: "DISCONNECT",
38
+ EXTERNAL_OUTBOUND: "EXTERNAL_OUTBOUND",
39
+ FLOW: "FLOW",
40
+ INBOUND: "INBOUND",
41
+ MONITOR: "MONITOR",
42
+ OUTBOUND: "OUTBOUND",
43
+ QUEUE_TRANSFER: "QUEUE_TRANSFER",
44
+ TRANSFER: "TRANSFER",
45
+ WEBRTC_API: "WEBRTC_API",
46
+ };
47
+ export const AllowedUserAction = {
48
+ CALL: "CALL",
49
+ DISCARD: "DISCARD",
50
+ };
51
+ export const ScreenShareCapability = {
52
+ SEND: "SEND",
53
+ };
54
+ export const VideoCapability = {
55
+ SEND: "SEND",
56
+ };
57
+ export const ParticipantState = {
58
+ CONNECTED: "CONNECTED",
59
+ DISCONNECTED: "DISCONNECTED",
60
+ INITIAL: "INITIAL",
61
+ MISSED: "MISSED",
62
+ };
63
+ export const AgentStatusState = {
64
+ DISABLED: "DISABLED",
65
+ ENABLED: "ENABLED",
66
+ };
67
+ export const AgentStatusType = {
68
+ CUSTOM: "CUSTOM",
69
+ OFFLINE: "OFFLINE",
70
+ ROUTABLE: "ROUTABLE",
71
+ };
72
+ export const StringComparisonType = {
73
+ CONTAINS: "CONTAINS",
74
+ EXACT: "EXACT",
75
+ STARTS_WITH: "STARTS_WITH",
76
+ };
77
+ export const MonitorCapability = {
78
+ BARGE: "BARGE",
79
+ SILENT_MONITOR: "SILENT_MONITOR",
80
+ };
81
+ export const AttachedFileInvalidRequestExceptionReason = {
82
+ INVALID_FILE_NAME: "INVALID_FILE_NAME",
83
+ INVALID_FILE_SIZE: "INVALID_FILE_SIZE",
84
+ INVALID_FILE_TYPE: "INVALID_FILE_TYPE",
85
+ };
86
+ export const AttachedFileServiceQuotaExceededExceptionReason = {
87
+ TOTAL_FILE_COUNT_EXCEEDED: "TOTAL_FILE_COUNT_EXCEEDED",
88
+ TOTAL_FILE_SIZE_EXCEEDED: "TOTAL_FILE_SIZE_EXCEEDED",
89
+ };
90
+ export const VocabularyLanguageCode = {
91
+ AR_AE: "ar-AE",
92
+ CA_ES: "ca-ES",
93
+ DA_DK: "da-DK",
94
+ DE_CH: "de-CH",
95
+ DE_DE: "de-DE",
96
+ EN_AB: "en-AB",
97
+ EN_AU: "en-AU",
98
+ EN_GB: "en-GB",
99
+ EN_IE: "en-IE",
100
+ EN_IN: "en-IN",
101
+ EN_NZ: "en-NZ",
102
+ EN_US: "en-US",
103
+ EN_WL: "en-WL",
104
+ EN_ZA: "en-ZA",
105
+ ES_ES: "es-ES",
106
+ ES_US: "es-US",
107
+ FI_FI: "fi-FI",
108
+ FR_CA: "fr-CA",
109
+ FR_FR: "fr-FR",
110
+ HI_IN: "hi-IN",
111
+ ID_ID: "id-ID",
112
+ IT_IT: "it-IT",
113
+ JA_JP: "ja-JP",
114
+ KO_KR: "ko-KR",
115
+ MS_MY: "ms-MY",
116
+ NL_NL: "nl-NL",
117
+ NO_NO: "no-NO",
118
+ PL_PL: "pl-PL",
119
+ PT_BR: "pt-BR",
120
+ PT_PT: "pt-PT",
121
+ SV_SE: "sv-SE",
122
+ TL_PH: "tl-PH",
123
+ ZH_CN: "zh-CN",
124
+ };
125
+ export const FlowAssociationResourceType = {
126
+ ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR",
127
+ INBOUND_EMAIL: "INBOUND_EMAIL",
128
+ OUTBOUND_EMAIL: "OUTBOUND_EMAIL",
129
+ SMS_PHONE_NUMBER: "SMS_PHONE_NUMBER",
130
+ WHATSAPP_MESSAGING_PHONE_NUMBER: "WHATSAPP_MESSAGING_PHONE_NUMBER",
131
+ };
132
+ export const InstanceStorageResourceType = {
133
+ AGENT_EVENTS: "AGENT_EVENTS",
134
+ ATTACHMENTS: "ATTACHMENTS",
135
+ CALL_RECORDINGS: "CALL_RECORDINGS",
136
+ CHAT_TRANSCRIPTS: "CHAT_TRANSCRIPTS",
137
+ CONTACT_EVALUATIONS: "CONTACT_EVALUATIONS",
138
+ CONTACT_TRACE_RECORDS: "CONTACT_TRACE_RECORDS",
139
+ EMAIL_MESSAGES: "EMAIL_MESSAGES",
140
+ MEDIA_STREAMS: "MEDIA_STREAMS",
141
+ REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS",
142
+ REAL_TIME_CONTACT_ANALYSIS_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS",
143
+ REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS",
144
+ SCHEDULED_REPORTS: "SCHEDULED_REPORTS",
145
+ SCREEN_RECORDINGS: "SCREEN_RECORDINGS",
146
+ };
147
+ export const EncryptionType = {
148
+ KMS: "KMS",
149
+ };
150
+ export const StorageType = {
151
+ KINESIS_FIREHOSE: "KINESIS_FIREHOSE",
152
+ KINESIS_STREAM: "KINESIS_STREAM",
153
+ KINESIS_VIDEO_STREAM: "KINESIS_VIDEO_STREAM",
154
+ S3: "S3",
155
+ };
156
+ export const FileStatusType = {
157
+ APPROVED: "APPROVED",
158
+ FAILED: "FAILED",
159
+ PROCESSING: "PROCESSING",
160
+ REJECTED: "REJECTED",
161
+ };
162
+ export const FileUseCaseType = {
163
+ ATTACHMENT: "ATTACHMENT",
164
+ EMAIL_MESSAGE: "EMAIL_MESSAGE",
165
+ };
166
+ export const ListFlowAssociationResourceType = {
167
+ ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR",
168
+ INBOUND_EMAIL: "INBOUND_EMAIL",
169
+ OUTBOUND_EMAIL: "OUTBOUND_EMAIL",
170
+ VOICE_PHONE_NUMBER: "VOICE_PHONE_NUMBER",
171
+ WHATSAPP_MESSAGING_PHONE_NUMBER: "WHATSAPP_MESSAGING_PHONE_NUMBER",
172
+ };
173
+ export const EndpointType = {
174
+ CONNECT_PHONENUMBER_ARN: "CONNECT_PHONENUMBER_ARN",
175
+ CONTACT_FLOW: "CONTACT_FLOW",
176
+ EMAIL_ADDRESS: "EMAIL_ADDRESS",
177
+ TELEPHONE_NUMBER: "TELEPHONE_NUMBER",
178
+ VOIP: "VOIP",
179
+ };
180
+ export const OutboundStrategyType = {
181
+ AGENT_FIRST: "AGENT_FIRST",
182
+ };
183
+ export const FailureReasonCode = {
184
+ IDEMPOTENCY_EXCEPTION: "IDEMPOTENCY_EXCEPTION",
185
+ INTERNAL_ERROR: "INTERNAL_ERROR",
186
+ INVALID_ATTRIBUTE_KEY: "INVALID_ATTRIBUTE_KEY",
187
+ INVALID_CUSTOMER_ENDPOINT: "INVALID_CUSTOMER_ENDPOINT",
188
+ INVALID_OUTBOUND_STRATEGY: "INVALID_OUTBOUND_STRATEGY",
189
+ INVALID_QUEUE: "INVALID_QUEUE",
190
+ INVALID_SYSTEM_ENDPOINT: "INVALID_SYSTEM_ENDPOINT",
191
+ MISSING_CAMPAIGN: "MISSING_CAMPAIGN",
192
+ MISSING_CUSTOMER_ENDPOINT: "MISSING_CUSTOMER_ENDPOINT",
193
+ MISSING_QUEUE_ID_AND_SYSTEM_ENDPOINT: "MISSING_QUEUE_ID_AND_SYSTEM_ENDPOINT",
194
+ REQUEST_THROTTLED: "REQUEST_THROTTLED",
195
+ };
196
+ export const InitiateAs = {
197
+ COMPLETED: "COMPLETED",
198
+ CONNECTED_TO_USER: "CONNECTED_TO_USER",
199
+ };
200
+ export const ReferenceStatus = {
201
+ APPROVED: "APPROVED",
202
+ AVAILABLE: "AVAILABLE",
203
+ DELETED: "DELETED",
204
+ FAILED: "FAILED",
205
+ PROCESSING: "PROCESSING",
206
+ REJECTED: "REJECTED",
207
+ };
208
+ export const ReferenceType = {
209
+ ATTACHMENT: "ATTACHMENT",
210
+ CONTACT_ANALYSIS: "CONTACT_ANALYSIS",
211
+ DATE: "DATE",
212
+ EMAIL: "EMAIL",
213
+ EMAIL_MESSAGE: "EMAIL_MESSAGE",
214
+ NUMBER: "NUMBER",
215
+ STRING: "STRING",
216
+ URL: "URL",
217
+ };
218
+ export const ContactFlowStatus = {
219
+ PUBLISHED: "PUBLISHED",
220
+ SAVED: "SAVED",
221
+ };
222
+ export const ContactFlowType = {
223
+ AGENT_HOLD: "AGENT_HOLD",
224
+ AGENT_TRANSFER: "AGENT_TRANSFER",
225
+ AGENT_WHISPER: "AGENT_WHISPER",
226
+ CAMPAIGN: "CAMPAIGN",
227
+ CONTACT_FLOW: "CONTACT_FLOW",
228
+ CUSTOMER_HOLD: "CUSTOMER_HOLD",
229
+ CUSTOMER_QUEUE: "CUSTOMER_QUEUE",
230
+ CUSTOMER_WHISPER: "CUSTOMER_WHISPER",
231
+ OUTBOUND_WHISPER: "OUTBOUND_WHISPER",
232
+ QUEUE_TRANSFER: "QUEUE_TRANSFER",
233
+ };
234
+ export const EvaluationFormItemEnablementAction = {
235
+ DISABLE: "DISABLE",
236
+ ENABLE: "ENABLE",
237
+ };
238
+ export const EvaluationFormItemSourceValuesComparator = {
239
+ IN: "IN",
240
+ NOT_IN: "NOT_IN",
241
+ };
242
+ export const EvaluationFormItemEnablementSourceType = {
243
+ QUESTION_REF_ID: "QUESTION_REF_ID",
244
+ };
245
+ export const EvaluationFormItemEnablementSourceValueType = {
246
+ OPTION_REF_ID: "OPTION_REF_ID",
247
+ };
248
+ export const EvaluationFormItemEnablementOperator = {
249
+ AND: "AND",
250
+ OR: "OR",
251
+ };
252
+ export const EvaluationFormQuestionType = {
253
+ NUMERIC: "NUMERIC",
254
+ SINGLESELECT: "SINGLESELECT",
255
+ TEXT: "TEXT",
256
+ };
257
+ export const EvaluationFormQuestionAutomationAnswerSourceType = {
258
+ CONTACT_LENS_DATA: "CONTACT_LENS_DATA",
259
+ GEN_AI: "GEN_AI",
260
+ };
261
+ export const NumericQuestionPropertyAutomationLabel = {
262
+ AGENT_INTERACTION_AND_HOLD_DURATION: "AGENT_INTERACTION_AND_HOLD_DURATION",
263
+ AGENT_INTERACTION_DURATION: "AGENT_INTERACTION_DURATION",
264
+ CONTACT_DURATION: "CONTACT_DURATION",
265
+ CUSTOMER_HOLD_TIME: "CUSTOMER_HOLD_TIME",
266
+ LONGEST_HOLD_DURATION: "LONGEST_HOLD_DURATION",
267
+ NON_TALK_TIME: "NON_TALK_TIME",
268
+ NON_TALK_TIME_PERCENTAGE: "NON_TALK_TIME_PERCENTAGE",
269
+ NUMBER_OF_HOLDS: "NUMBER_OF_HOLDS",
270
+ NUMBER_OF_INTERRUPTIONS: "NUMBER_OF_INTERRUPTIONS",
271
+ OVERALL_AGENT_SENTIMENT_SCORE: "OVERALL_AGENT_SENTIMENT_SCORE",
272
+ OVERALL_CUSTOMER_SENTIMENT_SCORE: "OVERALL_CUSTOMER_SENTIMENT_SCORE",
273
+ };
274
+ export const SingleSelectQuestionRuleCategoryAutomationCondition = {
275
+ NOT_PRESENT: "NOT_PRESENT",
276
+ PRESENT: "PRESENT",
277
+ };
278
+ export const EvaluationFormSingleSelectQuestionDisplayMode = {
279
+ DROPDOWN: "DROPDOWN",
280
+ RADIO: "RADIO",
281
+ };
282
+ export const EvaluationFormScoringMode = {
283
+ QUESTION_ONLY: "QUESTION_ONLY",
284
+ SECTION_ONLY: "SECTION_ONLY",
285
+ };
286
+ export const EvaluationFormScoringStatus = {
287
+ DISABLED: "DISABLED",
288
+ ENABLED: "ENABLED",
289
+ };
290
+ export const HoursOfOperationDays = {
291
+ FRIDAY: "FRIDAY",
292
+ MONDAY: "MONDAY",
293
+ SATURDAY: "SATURDAY",
294
+ SUNDAY: "SUNDAY",
295
+ THURSDAY: "THURSDAY",
296
+ TUESDAY: "TUESDAY",
297
+ WEDNESDAY: "WEDNESDAY",
298
+ };
299
+ export const OverrideDays = {
300
+ FRIDAY: "FRIDAY",
301
+ MONDAY: "MONDAY",
302
+ SATURDAY: "SATURDAY",
303
+ SUNDAY: "SUNDAY",
304
+ THURSDAY: "THURSDAY",
305
+ TUESDAY: "TUESDAY",
306
+ WEDNESDAY: "WEDNESDAY",
307
+ };
308
+ export const DirectoryType = {
309
+ CONNECT_MANAGED: "CONNECT_MANAGED",
310
+ EXISTING_DIRECTORY: "EXISTING_DIRECTORY",
311
+ SAML: "SAML",
312
+ };
313
+ export const IntegrationType = {
314
+ ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR",
315
+ APPLICATION: "APPLICATION",
316
+ CALL_TRANSFER_CONNECTOR: "CALL_TRANSFER_CONNECTOR",
317
+ CASES_DOMAIN: "CASES_DOMAIN",
318
+ COGNITO_USER_POOL: "COGNITO_USER_POOL",
319
+ EVENT: "EVENT",
320
+ FILE_SCANNER: "FILE_SCANNER",
321
+ PINPOINT_APP: "PINPOINT_APP",
322
+ Q_MESSAGE_TEMPLATES: "Q_MESSAGE_TEMPLATES",
323
+ SES_IDENTITY: "SES_IDENTITY",
324
+ VOICE_ID: "VOICE_ID",
325
+ WISDOM_ASSISTANT: "WISDOM_ASSISTANT",
326
+ WISDOM_KNOWLEDGE_BASE: "WISDOM_KNOWLEDGE_BASE",
327
+ WISDOM_QUICK_RESPONSES: "WISDOM_QUICK_RESPONSES",
328
+ };
329
+ export const SourceType = {
330
+ CASES: "CASES",
331
+ SALESFORCE: "SALESFORCE",
332
+ ZENDESK: "ZENDESK",
333
+ };
334
+ export const ParticipantRole = {
335
+ AGENT: "AGENT",
336
+ CUSTOMER: "CUSTOMER",
337
+ CUSTOM_BOT: "CUSTOM_BOT",
338
+ SUPERVISOR: "SUPERVISOR",
339
+ SYSTEM: "SYSTEM",
340
+ };
341
+ export const RehydrationType = {
342
+ ENTIRE_PAST_SESSION: "ENTIRE_PAST_SESSION",
343
+ FROM_SEGMENT: "FROM_SEGMENT",
344
+ };
345
+ export const DeviceType = {
346
+ APNS: "APNS",
347
+ APNS_SANDBOX: "APNS_SANDBOX",
348
+ GCM: "GCM",
349
+ };
350
+ export const QuickConnectType = {
351
+ PHONE_NUMBER: "PHONE_NUMBER",
352
+ QUEUE: "QUEUE",
353
+ USER: "USER",
354
+ };
355
+ export const BehaviorType = {
356
+ ROUTE_ANY_CHANNEL: "ROUTE_ANY_CHANNEL",
357
+ ROUTE_CURRENT_CHANNEL_ONLY: "ROUTE_CURRENT_CHANNEL_ONLY",
358
+ };
359
+ export const SlaType = {
360
+ CASE_FIELD: "CaseField",
361
+ };
362
+ export const SlaAssignmentType = {
363
+ CASES: "CASES",
364
+ };
365
+ export const NotificationContentType = {
366
+ PLAIN_TEXT: "PLAIN_TEXT",
367
+ };
368
+ export const NotificationDeliveryType = {
369
+ EMAIL: "EMAIL",
370
+ };
371
+ export const RulePublishStatus = {
372
+ DRAFT: "DRAFT",
373
+ PUBLISHED: "PUBLISHED",
374
+ };
375
+ export const EventSourceName = {
376
+ OnCaseCreate: "OnCaseCreate",
377
+ OnCaseUpdate: "OnCaseUpdate",
378
+ OnContactEvaluationSubmit: "OnContactEvaluationSubmit",
379
+ OnMetricDataUpdate: "OnMetricDataUpdate",
380
+ OnPostCallAnalysisAvailable: "OnPostCallAnalysisAvailable",
381
+ OnPostChatAnalysisAvailable: "OnPostChatAnalysisAvailable",
382
+ OnRealTimeCallAnalysisAvailable: "OnRealTimeCallAnalysisAvailable",
383
+ OnRealTimeChatAnalysisAvailable: "OnRealTimeChatAnalysisAvailable",
384
+ OnSalesforceCaseCreate: "OnSalesforceCaseCreate",
385
+ OnSlaBreach: "OnSlaBreach",
386
+ OnZendeskTicketCreate: "OnZendeskTicketCreate",
387
+ OnZendeskTicketStatusUpdate: "OnZendeskTicketStatusUpdate",
388
+ };
389
+ export const TaskTemplateFieldType = {
390
+ BOOLEAN: "BOOLEAN",
391
+ DATE_TIME: "DATE_TIME",
392
+ DESCRIPTION: "DESCRIPTION",
393
+ EMAIL: "EMAIL",
394
+ EXPIRY_DURATION: "EXPIRY_DURATION",
395
+ NAME: "NAME",
396
+ NUMBER: "NUMBER",
397
+ QUICK_CONNECT: "QUICK_CONNECT",
398
+ SCHEDULED_TIME: "SCHEDULED_TIME",
399
+ SELF_ASSIGN: "SELF_ASSIGN",
400
+ SINGLE_SELECT: "SINGLE_SELECT",
401
+ TEXT: "TEXT",
402
+ TEXT_AREA: "TEXT_AREA",
403
+ URL: "URL",
404
+ };
405
+ export const TaskTemplateStatus = {
406
+ ACTIVE: "ACTIVE",
407
+ INACTIVE: "INACTIVE",
408
+ };
409
+ export const PropertyValidationExceptionReason = {
410
+ INVALID_FORMAT: "INVALID_FORMAT",
411
+ NOT_SUPPORTED: "NOT_SUPPORTED",
412
+ REFERENCED_RESOURCE_NOT_FOUND: "REFERENCED_RESOURCE_NOT_FOUND",
413
+ REQUIRED_PROPERTY_MISSING: "REQUIRED_PROPERTY_MISSING",
414
+ RESOURCE_NAME_ALREADY_EXISTS: "RESOURCE_NAME_ALREADY_EXISTS",
415
+ UNIQUE_CONSTRAINT_VIOLATED: "UNIQUE_CONSTRAINT_VIOLATED",
416
+ };
417
+ export const UseCaseType = {
418
+ CONNECT_CAMPAIGNS: "CONNECT_CAMPAIGNS",
419
+ RULES_EVALUATION: "RULES_EVALUATION",
420
+ };
421
+ export const PhoneType = {
422
+ DESK_PHONE: "DESK_PHONE",
423
+ SOFT_PHONE: "SOFT_PHONE",
424
+ };
425
+ export const ViewStatus = {
426
+ PUBLISHED: "PUBLISHED",
427
+ SAVED: "SAVED",
428
+ };
429
+ export const ViewType = {
430
+ AWS_MANAGED: "AWS_MANAGED",
431
+ CUSTOMER_MANAGED: "CUSTOMER_MANAGED",
432
+ };
433
+ export const ResourceType = {
434
+ CONTACT: "CONTACT",
435
+ CONTACT_FLOW: "CONTACT_FLOW",
436
+ HIERARCHY_GROUP: "HIERARCHY_GROUP",
437
+ HIERARCHY_LEVEL: "HIERARCHY_LEVEL",
438
+ INSTANCE: "INSTANCE",
439
+ PARTICIPANT: "PARTICIPANT",
440
+ PHONE_NUMBER: "PHONE_NUMBER",
441
+ USER: "USER",
442
+ };
443
+ export const VocabularyState = {
444
+ ACTIVE: "ACTIVE",
445
+ CREATION_FAILED: "CREATION_FAILED",
446
+ CREATION_IN_PROGRESS: "CREATION_IN_PROGRESS",
447
+ DELETE_IN_PROGRESS: "DELETE_IN_PROGRESS",
448
+ };
449
+ export const AnsweringMachineDetectionStatus = {
450
+ AMD_ERROR: "AMD_ERROR",
451
+ AMD_NOT_APPLICABLE: "AMD_NOT_APPLICABLE",
452
+ AMD_UNANSWERED: "AMD_UNANSWERED",
453
+ AMD_UNRESOLVED: "AMD_UNRESOLVED",
454
+ ANSWERED: "ANSWERED",
455
+ ERROR: "ERROR",
456
+ FAX_MACHINE_DETECTED: "FAX_MACHINE_DETECTED",
457
+ HUMAN_ANSWERED: "HUMAN_ANSWERED",
458
+ SIT_TONE_BUSY: "SIT_TONE_BUSY",
459
+ SIT_TONE_DETECTED: "SIT_TONE_DETECTED",
460
+ SIT_TONE_INVALID_NUMBER: "SIT_TONE_INVALID_NUMBER",
461
+ UNDETECTED: "UNDETECTED",
462
+ VOICEMAIL_BEEP: "VOICEMAIL_BEEP",
463
+ VOICEMAIL_NO_BEEP: "VOICEMAIL_NO_BEEP",
464
+ };
465
+ export const ParticipantType = {
466
+ AGENT: "AGENT",
467
+ ALL: "ALL",
468
+ CUSTOMER: "CUSTOMER",
469
+ MANAGER: "MANAGER",
470
+ THIRDPARTY: "THIRDPARTY",
471
+ };
472
+ export const Status = {
473
+ COMPLETE: "COMPLETE",
474
+ DELETED: "DELETED",
475
+ IN_PROGRESS: "IN_PROGRESS",
476
+ };
477
+ export const MediaStreamType = {
478
+ AUDIO: "AUDIO",
479
+ VIDEO: "VIDEO",
480
+ };
481
+ export const RecordingStatus = {
482
+ AVAILABLE: "AVAILABLE",
483
+ DELETED: "DELETED",
484
+ };
485
+ export const RoutingCriteriaStepStatus = {
486
+ ACTIVE: "ACTIVE",
487
+ EXPIRED: "EXPIRED",
488
+ INACTIVE: "INACTIVE",
489
+ JOINED: "JOINED",
490
+ };
491
+ export const QuestionRuleCategoryAutomationCondition = {
492
+ NOT_PRESENT: "NOT_PRESENT",
493
+ PRESENT: "PRESENT",
494
+ };
495
+ export const EvaluationQuestionAnswerAnalysisType = {
496
+ CONTACT_LENS_DATA: "CONTACT_LENS_DATA",
497
+ GEN_AI: "GEN_AI",
498
+ };
499
+ export const EvaluationTranscriptType = {
500
+ RAW: "RAW",
501
+ REDACTED: "REDACTED",
502
+ };
503
+ export const EvaluationSuggestedAnswerStatus = {
504
+ FAILED: "FAILED",
505
+ IN_PROGRESS: "IN_PROGRESS",
506
+ SUCCEEDED: "SUCCEEDED",
507
+ };
508
+ export const EvaluationType = {
509
+ CALIBRATION: "CALIBRATION",
510
+ STANDARD: "STANDARD",
511
+ };
512
+ export const AutoEvaluationStatus = {
513
+ FAILED: "FAILED",
514
+ IN_PROGRESS: "IN_PROGRESS",
515
+ SUCCEEDED: "SUCCEEDED",
516
+ };
517
+ export const EvaluationStatus = {
518
+ DRAFT: "DRAFT",
519
+ SUBMITTED: "SUBMITTED",
520
+ };
521
+ export const ContactFlowState = {
522
+ ACTIVE: "ACTIVE",
523
+ ARCHIVED: "ARCHIVED",
524
+ };
525
+ export const ContactFlowModuleState = {
526
+ ACTIVE: "ACTIVE",
527
+ ARCHIVED: "ARCHIVED",
528
+ };
529
+ export const ContactFlowModuleStatus = {
530
+ PUBLISHED: "PUBLISHED",
531
+ SAVED: "SAVED",
532
+ };
533
+ export const EvaluationFormVersionStatus = {
534
+ ACTIVE: "ACTIVE",
535
+ DRAFT: "DRAFT",
536
+ };
537
+ export const InstanceStatus = {
538
+ ACTIVE: "ACTIVE",
539
+ CREATION_FAILED: "CREATION_FAILED",
540
+ CREATION_IN_PROGRESS: "CREATION_IN_PROGRESS",
541
+ };
542
+ export const InstanceReplicationStatus = {
543
+ INSTANCE_REPLICATION_COMPLETE: "INSTANCE_REPLICATION_COMPLETE",
544
+ INSTANCE_REPLICATION_DELETION_FAILED: "INSTANCE_REPLICATION_DELETION_FAILED",
545
+ INSTANCE_REPLICATION_FAILED: "INSTANCE_REPLICATION_FAILED",
546
+ INSTANCE_REPLICATION_IN_PROGRESS: "INSTANCE_REPLICATION_IN_PROGRESS",
547
+ INSTANCE_REPLICA_DELETING: "INSTANCE_REPLICA_DELETING",
548
+ RESOURCE_REPLICATION_NOT_STARTED: "RESOURCE_REPLICATION_NOT_STARTED",
549
+ };
550
+ export const InstanceAttributeType = {
551
+ AUTO_RESOLVE_BEST_VOICES: "AUTO_RESOLVE_BEST_VOICES",
552
+ CONTACTFLOW_LOGS: "CONTACTFLOW_LOGS",
553
+ CONTACT_LENS: "CONTACT_LENS",
554
+ EARLY_MEDIA: "EARLY_MEDIA",
555
+ ENHANCED_CHAT_MONITORING: "ENHANCED_CHAT_MONITORING",
556
+ ENHANCED_CONTACT_MONITORING: "ENHANCED_CONTACT_MONITORING",
557
+ HIGH_VOLUME_OUTBOUND: "HIGH_VOLUME_OUTBOUND",
558
+ INBOUND_CALLS: "INBOUND_CALLS",
559
+ MULTI_PARTY_CHAT_CONFERENCE: "MULTI_PARTY_CHAT_CONFERENCE",
560
+ MULTI_PARTY_CONFERENCE: "MULTI_PARTY_CONFERENCE",
561
+ OUTBOUND_CALLS: "OUTBOUND_CALLS",
562
+ USE_CUSTOM_TTS_VOICES: "USE_CUSTOM_TTS_VOICES",
563
+ };
564
+ export const PhoneNumberCountryCode = {
565
+ AD: "AD",
566
+ AE: "AE",
567
+ AF: "AF",
568
+ AG: "AG",
569
+ AI: "AI",
570
+ AL: "AL",
571
+ AM: "AM",
572
+ AN: "AN",
573
+ AO: "AO",
574
+ AQ: "AQ",
575
+ AR: "AR",
576
+ AS: "AS",
577
+ AT: "AT",
578
+ AU: "AU",
579
+ AW: "AW",
580
+ AZ: "AZ",
581
+ BA: "BA",
582
+ BB: "BB",
583
+ BD: "BD",
584
+ BE: "BE",
585
+ BF: "BF",
586
+ BG: "BG",
587
+ BH: "BH",
588
+ BI: "BI",
589
+ BJ: "BJ",
590
+ BL: "BL",
591
+ BM: "BM",
592
+ BN: "BN",
593
+ BO: "BO",
594
+ BR: "BR",
595
+ BS: "BS",
596
+ BT: "BT",
597
+ BW: "BW",
598
+ BY: "BY",
599
+ BZ: "BZ",
600
+ CA: "CA",
601
+ CC: "CC",
602
+ CD: "CD",
603
+ CF: "CF",
604
+ CG: "CG",
605
+ CH: "CH",
606
+ CI: "CI",
607
+ CK: "CK",
608
+ CL: "CL",
609
+ CM: "CM",
610
+ CN: "CN",
611
+ CO: "CO",
612
+ CR: "CR",
613
+ CU: "CU",
614
+ CV: "CV",
615
+ CW: "CW",
616
+ CX: "CX",
617
+ CY: "CY",
618
+ CZ: "CZ",
619
+ DE: "DE",
620
+ DJ: "DJ",
621
+ DK: "DK",
622
+ DM: "DM",
623
+ DO: "DO",
624
+ DZ: "DZ",
625
+ EC: "EC",
626
+ EE: "EE",
627
+ EG: "EG",
628
+ EH: "EH",
629
+ ER: "ER",
630
+ ES: "ES",
631
+ ET: "ET",
632
+ FI: "FI",
633
+ FJ: "FJ",
634
+ FK: "FK",
635
+ FM: "FM",
636
+ FO: "FO",
637
+ FR: "FR",
638
+ GA: "GA",
639
+ GB: "GB",
640
+ GD: "GD",
641
+ GE: "GE",
642
+ GG: "GG",
643
+ GH: "GH",
644
+ GI: "GI",
645
+ GL: "GL",
646
+ GM: "GM",
647
+ GN: "GN",
648
+ GQ: "GQ",
649
+ GR: "GR",
650
+ GT: "GT",
651
+ GU: "GU",
652
+ GW: "GW",
653
+ GY: "GY",
654
+ HK: "HK",
655
+ HN: "HN",
656
+ HR: "HR",
657
+ HT: "HT",
658
+ HU: "HU",
659
+ ID: "ID",
660
+ IE: "IE",
661
+ IL: "IL",
662
+ IM: "IM",
663
+ IN: "IN",
664
+ IO: "IO",
665
+ IQ: "IQ",
666
+ IR: "IR",
667
+ IS: "IS",
668
+ IT: "IT",
669
+ JE: "JE",
670
+ JM: "JM",
671
+ JO: "JO",
672
+ JP: "JP",
673
+ KE: "KE",
674
+ KG: "KG",
675
+ KH: "KH",
676
+ KI: "KI",
677
+ KM: "KM",
678
+ KN: "KN",
679
+ KP: "KP",
680
+ KR: "KR",
681
+ KW: "KW",
682
+ KY: "KY",
683
+ KZ: "KZ",
684
+ LA: "LA",
685
+ LB: "LB",
686
+ LC: "LC",
687
+ LI: "LI",
688
+ LK: "LK",
689
+ LR: "LR",
690
+ LS: "LS",
691
+ LT: "LT",
692
+ LU: "LU",
693
+ LV: "LV",
694
+ LY: "LY",
695
+ MA: "MA",
696
+ MC: "MC",
697
+ MD: "MD",
698
+ ME: "ME",
699
+ MF: "MF",
700
+ MG: "MG",
701
+ MH: "MH",
702
+ MK: "MK",
703
+ ML: "ML",
704
+ MM: "MM",
705
+ MN: "MN",
706
+ MO: "MO",
707
+ MP: "MP",
708
+ MR: "MR",
709
+ MS: "MS",
710
+ MT: "MT",
711
+ MU: "MU",
712
+ MV: "MV",
713
+ MW: "MW",
714
+ MX: "MX",
715
+ MY: "MY",
716
+ MZ: "MZ",
717
+ NA: "NA",
718
+ NC: "NC",
719
+ NE: "NE",
720
+ NG: "NG",
721
+ NI: "NI",
722
+ NL: "NL",
723
+ NO: "NO",
724
+ NP: "NP",
725
+ NR: "NR",
726
+ NU: "NU",
727
+ NZ: "NZ",
728
+ OM: "OM",
729
+ PA: "PA",
730
+ PE: "PE",
731
+ PF: "PF",
732
+ PG: "PG",
733
+ PH: "PH",
734
+ PK: "PK",
735
+ PL: "PL",
736
+ PM: "PM",
737
+ PN: "PN",
738
+ PR: "PR",
739
+ PT: "PT",
740
+ PW: "PW",
741
+ PY: "PY",
742
+ QA: "QA",
743
+ RE: "RE",
744
+ RO: "RO",
745
+ RS: "RS",
746
+ RU: "RU",
747
+ RW: "RW",
748
+ SA: "SA",
749
+ SB: "SB",
750
+ SC: "SC",
751
+ SD: "SD",
752
+ SE: "SE",
753
+ SG: "SG",
754
+ SH: "SH",
755
+ SI: "SI",
756
+ SJ: "SJ",
757
+ SK: "SK",
758
+ SL: "SL",
759
+ SM: "SM",
760
+ SN: "SN",
761
+ SO: "SO",
762
+ SR: "SR",
763
+ ST: "ST",
764
+ SV: "SV",
765
+ SX: "SX",
766
+ SY: "SY",
767
+ SZ: "SZ",
768
+ TC: "TC",
769
+ TD: "TD",
770
+ TG: "TG",
771
+ TH: "TH",
772
+ TJ: "TJ",
773
+ TK: "TK",
774
+ TL: "TL",
775
+ TM: "TM",
776
+ TN: "TN",
777
+ TO: "TO",
778
+ TR: "TR",
779
+ TT: "TT",
780
+ TV: "TV",
781
+ TW: "TW",
782
+ TZ: "TZ",
783
+ UA: "UA",
784
+ UG: "UG",
785
+ US: "US",
786
+ UY: "UY",
787
+ UZ: "UZ",
788
+ VA: "VA",
789
+ VC: "VC",
790
+ VE: "VE",
791
+ VG: "VG",
792
+ VI: "VI",
793
+ VN: "VN",
794
+ VU: "VU",
795
+ WF: "WF",
796
+ WS: "WS",
797
+ YE: "YE",
798
+ YT: "YT",
799
+ ZA: "ZA",
800
+ ZM: "ZM",
801
+ ZW: "ZW",
802
+ };
803
+ export const PhoneNumberWorkflowStatus = {
804
+ Claimed: "CLAIMED",
805
+ Failed: "FAILED",
806
+ InProgress: "IN_PROGRESS",
807
+ };
808
+ export const PhoneNumberType = {
809
+ DID: "DID",
810
+ SHARED: "SHARED",
811
+ SHORT_CODE: "SHORT_CODE",
812
+ THIRD_PARTY_DID: "THIRD_PARTY_DID",
813
+ THIRD_PARTY_TF: "THIRD_PARTY_TF",
814
+ TOLL_FREE: "TOLL_FREE",
815
+ UIFN: "UIFN",
816
+ };
817
+ export const QueueStatus = {
818
+ DISABLED: "DISABLED",
819
+ ENABLED: "ENABLED",
820
+ };
821
+ export const TrafficDistributionGroupStatus = {
822
+ ACTIVE: "ACTIVE",
823
+ CREATION_FAILED: "CREATION_FAILED",
824
+ CREATION_IN_PROGRESS: "CREATION_IN_PROGRESS",
825
+ DELETION_FAILED: "DELETION_FAILED",
826
+ PENDING_DELETION: "PENDING_DELETION",
827
+ UPDATE_IN_PROGRESS: "UPDATE_IN_PROGRESS",
828
+ };
829
+ export const ContactMetricName = {
830
+ POSITION_IN_QUEUE: "POSITION_IN_QUEUE",
831
+ };
832
+ export const CurrentMetricName = {
833
+ AGENTS_AFTER_CONTACT_WORK: "AGENTS_AFTER_CONTACT_WORK",
834
+ AGENTS_AVAILABLE: "AGENTS_AVAILABLE",
835
+ AGENTS_ERROR: "AGENTS_ERROR",
836
+ AGENTS_NON_PRODUCTIVE: "AGENTS_NON_PRODUCTIVE",
837
+ AGENTS_ONLINE: "AGENTS_ONLINE",
838
+ AGENTS_ON_CALL: "AGENTS_ON_CALL",
839
+ AGENTS_ON_CONTACT: "AGENTS_ON_CONTACT",
840
+ AGENTS_STAFFED: "AGENTS_STAFFED",
841
+ CONTACTS_IN_QUEUE: "CONTACTS_IN_QUEUE",
842
+ CONTACTS_SCHEDULED: "CONTACTS_SCHEDULED",
843
+ OLDEST_CONTACT_AGE: "OLDEST_CONTACT_AGE",
844
+ SLOTS_ACTIVE: "SLOTS_ACTIVE",
845
+ SLOTS_AVAILABLE: "SLOTS_AVAILABLE",
846
+ };
847
+ export const Unit = {
848
+ COUNT: "COUNT",
849
+ PERCENT: "PERCENT",
850
+ SECONDS: "SECONDS",
851
+ };
852
+ export const Grouping = {
853
+ AGENT_STATUS: "AGENT_STATUS",
854
+ CHANNEL: "CHANNEL",
855
+ QUEUE: "QUEUE",
856
+ ROUTING_PROFILE: "ROUTING_PROFILE",
857
+ ROUTING_STEP_EXPRESSION: "ROUTING_STEP_EXPRESSION",
858
+ };
859
+ export const SortOrder = {
860
+ ASCENDING: "ASCENDING",
861
+ DESCENDING: "DESCENDING",
862
+ };
863
+ export const HistoricalMetricName = {
864
+ ABANDON_TIME: "ABANDON_TIME",
865
+ AFTER_CONTACT_WORK_TIME: "AFTER_CONTACT_WORK_TIME",
866
+ API_CONTACTS_HANDLED: "API_CONTACTS_HANDLED",
867
+ CALLBACK_CONTACTS_HANDLED: "CALLBACK_CONTACTS_HANDLED",
868
+ CONTACTS_ABANDONED: "CONTACTS_ABANDONED",
869
+ CONTACTS_AGENT_HUNG_UP_FIRST: "CONTACTS_AGENT_HUNG_UP_FIRST",
870
+ CONTACTS_CONSULTED: "CONTACTS_CONSULTED",
871
+ CONTACTS_HANDLED: "CONTACTS_HANDLED",
872
+ CONTACTS_HANDLED_INCOMING: "CONTACTS_HANDLED_INCOMING",
873
+ CONTACTS_HANDLED_OUTBOUND: "CONTACTS_HANDLED_OUTBOUND",
874
+ CONTACTS_HOLD_ABANDONS: "CONTACTS_HOLD_ABANDONS",
875
+ CONTACTS_MISSED: "CONTACTS_MISSED",
876
+ CONTACTS_QUEUED: "CONTACTS_QUEUED",
877
+ CONTACTS_TRANSFERRED_IN: "CONTACTS_TRANSFERRED_IN",
878
+ CONTACTS_TRANSFERRED_IN_FROM_QUEUE: "CONTACTS_TRANSFERRED_IN_FROM_QUEUE",
879
+ CONTACTS_TRANSFERRED_OUT: "CONTACTS_TRANSFERRED_OUT",
880
+ CONTACTS_TRANSFERRED_OUT_FROM_QUEUE: "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE",
881
+ HANDLE_TIME: "HANDLE_TIME",
882
+ HOLD_TIME: "HOLD_TIME",
883
+ INTERACTION_AND_HOLD_TIME: "INTERACTION_AND_HOLD_TIME",
884
+ INTERACTION_TIME: "INTERACTION_TIME",
885
+ OCCUPANCY: "OCCUPANCY",
886
+ QUEUED_TIME: "QUEUED_TIME",
887
+ QUEUE_ANSWER_TIME: "QUEUE_ANSWER_TIME",
888
+ SERVICE_LEVEL: "SERVICE_LEVEL",
889
+ };
890
+ export const Statistic = {
891
+ AVG: "AVG",
892
+ MAX: "MAX",
893
+ SUM: "SUM",
894
+ };
895
+ export const Comparison = {
896
+ LT: "LT",
897
+ };
898
+ export const IntervalPeriod = {
899
+ DAY: "DAY",
900
+ FIFTEEN_MIN: "FIFTEEN_MIN",
901
+ HOUR: "HOUR",
902
+ THIRTY_MIN: "THIRTY_MIN",
903
+ TOTAL: "TOTAL",
904
+ WEEK: "WEEK",
905
+ };
906
+ export const LexVersion = {
907
+ V1: "V1",
908
+ V2: "V2",
909
+ };
910
+ export const QueueType = {
911
+ AGENT: "AGENT",
912
+ STANDARD: "STANDARD",
913
+ };
914
+ export const RealTimeContactAnalysisOutputType = {
915
+ Raw: "Raw",
916
+ Redacted: "Redacted",
917
+ };
918
+ export const RealTimeContactAnalysisSegmentType = {
919
+ Attachments: "Attachments",
920
+ Categories: "Categories",
921
+ Event: "Event",
922
+ Issues: "Issues",
923
+ PostContactSummary: "PostContactSummary",
924
+ Transcript: "Transcript",
925
+ };
926
+ export const RealTimeContactAnalysisSupportedChannel = {
927
+ CHAT: "CHAT",
928
+ VOICE: "VOICE",
929
+ };
930
+ export const ArtifactStatus = {
931
+ APPROVED: "APPROVED",
932
+ IN_PROGRESS: "IN_PROGRESS",
933
+ REJECTED: "REJECTED",
934
+ };
935
+ export const RealTimeContactAnalysisPostContactSummaryFailureCode = {
936
+ FAILED_SAFETY_GUIDELINES: "FAILED_SAFETY_GUIDELINES",
937
+ INSUFFICIENT_CONVERSATION_CONTENT: "INSUFFICIENT_CONVERSATION_CONTENT",
938
+ INTERNAL_ERROR: "INTERNAL_ERROR",
939
+ INVALID_ANALYSIS_CONFIGURATION: "INVALID_ANALYSIS_CONFIGURATION",
940
+ QUOTA_EXCEEDED: "QUOTA_EXCEEDED",
941
+ };
942
+ export const RealTimeContactAnalysisPostContactSummaryStatus = {
943
+ COMPLETED: "COMPLETED",
944
+ FAILED: "FAILED",
945
+ };
946
+ export const RealTimeContactAnalysisSentimentLabel = {
947
+ NEGATIVE: "NEGATIVE",
948
+ NEUTRAL: "NEUTRAL",
949
+ POSITIVE: "POSITIVE",
950
+ };
951
+ export const RealTimeContactAnalysisStatus = {
952
+ COMPLETED: "COMPLETED",
953
+ FAILED: "FAILED",
954
+ IN_PROGRESS: "IN_PROGRESS",
955
+ };
956
+ export const ContactRecordingType = {
957
+ AGENT: "AGENT",
958
+ IVR: "IVR",
959
+ SCREEN: "SCREEN",
960
+ };
961
+ export const BooleanComparisonType = {
962
+ IS_FALSE: "IS_FALSE",
963
+ IS_TRUE: "IS_TRUE",
964
+ };
965
+ export const DateTimeComparisonType = {
966
+ EQUAL_TO: "EQUAL_TO",
967
+ GREATER_THAN: "GREATER_THAN",
968
+ GREATER_THAN_OR_EQUAL_TO: "GREATER_THAN_OR_EQUAL_TO",
969
+ LESS_THAN: "LESS_THAN",
970
+ LESS_THAN_OR_EQUAL_TO: "LESS_THAN_OR_EQUAL_TO",
971
+ RANGE: "RANGE",
972
+ };
973
+ export const DecimalComparisonType = {
974
+ EQUAL: "EQUAL",
975
+ GREATER: "GREATER",
976
+ GREATER_OR_EQUAL: "GREATER_OR_EQUAL",
977
+ LESSER: "LESSER",
978
+ LESSER_OR_EQUAL: "LESSER_OR_EQUAL",
979
+ NOT_EQUAL: "NOT_EQUAL",
980
+ RANGE: "RANGE",
981
+ };
982
+ export const NumberComparisonType = {
983
+ EQUAL: "EQUAL",
984
+ GREATER: "GREATER",
985
+ GREATER_OR_EQUAL: "GREATER_OR_EQUAL",
986
+ LESSER: "LESSER",
987
+ LESSER_OR_EQUAL: "LESSER_OR_EQUAL",
988
+ NOT_EQUAL: "NOT_EQUAL",
989
+ RANGE: "RANGE",
990
+ };
991
+ export const SearchContactsTimeRangeType = {
992
+ CONNECTED_TO_AGENT_TIMESTAMP: "CONNECTED_TO_AGENT_TIMESTAMP",
993
+ DISCONNECT_TIMESTAMP: "DISCONNECT_TIMESTAMP",
994
+ ENQUEUE_TIMESTAMP: "ENQUEUE_TIMESTAMP",
995
+ INITIATION_TIMESTAMP: "INITIATION_TIMESTAMP",
996
+ SCHEDULED_TIMESTAMP: "SCHEDULED_TIMESTAMP",
997
+ };
998
+ export const SearchContactsTimeRangeConditionType = {
999
+ NOT_EXISTS: "NOT_EXISTS",
1000
+ };
1001
+ export const SearchContactsMatchType = {
1002
+ MATCH_ALL: "MATCH_ALL",
1003
+ MATCH_ANY: "MATCH_ANY",
1004
+ MATCH_EXACT: "MATCH_EXACT",
1005
+ MATCH_NONE: "MATCH_NONE",
1006
+ };
1007
+ export const SortableFieldName = {
1008
+ CHANNEL: "CHANNEL",
1009
+ CONNECTED_TO_AGENT_TIMESTAMP: "CONNECTED_TO_AGENT_TIMESTAMP",
1010
+ DISCONNECT_TIMESTAMP: "DISCONNECT_TIMESTAMP",
1011
+ EXPIRY_TIMESTAMP: "EXPIRY_TIMESTAMP",
1012
+ INITIATION_METHOD: "INITIATION_METHOD",
1013
+ INITIATION_TIMESTAMP: "INITIATION_TIMESTAMP",
1014
+ SCHEDULED_TIMESTAMP: "SCHEDULED_TIMESTAMP",
1015
+ };
1016
+ export const DateComparisonType = {
1017
+ EQUAL_TO: "EQUAL_TO",
1018
+ GREATER_THAN: "GREATER_THAN",
1019
+ GREATER_THAN_OR_EQUAL_TO: "GREATER_THAN_OR_EQUAL_TO",
1020
+ LESS_THAN: "LESS_THAN",
1021
+ LESS_THAN_OR_EQUAL_TO: "LESS_THAN_OR_EQUAL_TO",
1022
+ };
1023
+ export const SearchableQueueType = {
1024
+ STANDARD: "STANDARD",
1025
+ };
1026
+ export const HierarchyGroupMatchType = {
1027
+ EXACT: "EXACT",
1028
+ WITH_CHILD_GROUPS: "WITH_CHILD_GROUPS",
1029
+ };
1030
+ export const TargetListType = {
1031
+ PROFICIENCIES: "PROFICIENCIES",
1032
+ };
1033
+ export const ChatEventType = {
1034
+ DISCONNECT: "DISCONNECT",
1035
+ EVENT: "EVENT",
1036
+ MESSAGE: "MESSAGE",
1037
+ };
1038
+ export const OutboundMessageSourceType = {
1039
+ RAW: "RAW",
1040
+ TEMPLATE: "TEMPLATE",
1041
+ };
1042
+ export const TrafficType = {
1043
+ CAMPAIGN: "CAMPAIGN",
1044
+ GENERAL: "GENERAL",
1045
+ };
1046
+ export const IvrRecordingTrack = {
1047
+ ALL: "ALL",
1048
+ };
1049
+ export const VoiceRecordingTrack = {
1050
+ ALL: "ALL",
1051
+ FROM_AGENT: "FROM_AGENT",
1052
+ TO_AGENT: "TO_AGENT",
1053
+ };
1054
+ export const InboundMessageSourceType = {
1055
+ RAW: "RAW",
1056
+ };
1057
+ export const EmailHeaderType = {
1058
+ IN_REPLY_TO: "IN_REPLY_TO",
1059
+ MESSAGE_ID: "MESSAGE_ID",
1060
+ REFERENCES: "REFERENCES",
1061
+ X_SES_SPAM_VERDICT: "X_SES_SPAM_VERDICT",
1062
+ X_SES_VIRUS_VERDICT: "X_SES_VIRUS_VERDICT",
1063
+ };
1064
+ export const MeetingFeatureStatus = {
1065
+ AVAILABLE: "AVAILABLE",
1066
+ UNAVAILABLE: "UNAVAILABLE",
1067
+ };
1068
+ export const TimerEligibleParticipantRoles = {
1069
+ AGENT: "AGENT",
1070
+ CUSTOMER: "CUSTOMER",
1071
+ };
1072
+ export const ParticipantTimerType = {
1073
+ DISCONNECT_NONCUSTOMER: "DISCONNECT_NONCUSTOMER",
1074
+ IDLE: "IDLE",
1075
+ };
1076
+ export const ParticipantTimerAction = {
1077
+ Unset: "Unset",
1078
+ };