@aws-sdk/client-connect 3.933.0 → 3.935.0

package/dist-types/ts3.4/models/models_2.d.ts

@@ -1,1922 +1,1744 @@
-import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
-import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
 import {
-  ActionSummary,
-  AgentHierarchyGroups,
-  AgentStatus,
-  AliasConfiguration,
-  Application,
+  AgentAvailabilityTimer,
+  AgentStatusState,
+  AutoEvaluationStatus,
+  BooleanComparisonType,
   Channel,
+  ChatEventType,
+  ContactFlowModuleState,
+  ContactFlowModuleStatus,
+  ContactFlowState,
   ContactFlowStatus,
   ContactFlowType,
   ContactInitiationMethod,
-  ControlPlaneAttributeFilter,
-  CreatedByInfo,
-  DirectoryType,
-  EventSourceName,
+  ContactRecordingType,
+  DateComparisonType,
+  DateTimeComparisonType,
+  DecimalComparisonType,
+  EmailHeaderType,
+  EvaluationFormItemEnablementAction,
+  EvaluationFormItemEnablementOperator,
+  EvaluationFormQuestionType,
+  EvaluationFormVersionStatus,
+  EvaluationStatus,
+  EvaluationType,
   FileStatusType,
   FileUseCaseType,
-  FlowAssociationSummary,
-  InstanceStorageConfig,
+  HierarchyGroupMatchType,
+  InboundMessageSourceType,
+  InitiateAs,
+  InstanceAttributeType,
   InstanceStorageResourceType,
-  IntegrationType,
-  LexBot,
-  ListFlowAssociationResourceType,
+  IvrRecordingTrack,
+  MeetingFeatureStatus,
   MonitorCapability,
+  NumberComparisonType,
+  OutboundMessageSourceType,
   ParticipantRole,
-  QuickConnectType,
-  ReferenceStatus,
-  ReferenceType,
+  ParticipantTimerAction,
+  ParticipantTimerType,
+  PhoneNumberCountryCode,
+  PhoneNumberType,
+  QueueStatus,
   RehydrationType,
+  RoutingCriteriaStepStatus,
   RulePublishStatus,
-  SourceType,
+  SearchableQueueType,
+  SearchContactsMatchType,
+  SearchContactsTimeRangeConditionType,
+  SearchContactsTimeRangeType,
+  SortableFieldName,
+  SortOrder,
   StringComparisonType,
-  StringCondition,
-  TagCondition,
+  TargetListType,
   TaskTemplateStatus,
+  TimerEligibleParticipantRoles,
+  TrafficType,
   UseCaseType,
-  UserPhoneConfig,
-  UserProficiency,
   ViewStatus,
   ViewType,
   VocabularyLanguageCode,
+  VocabularyState,
+  VoiceRecordingTrack,
+} from "./enums";
+import {
+  AgentConfig,
+  AgentHierarchyGroups,
+  AgentStatus,
+  AgentStatusSearchFilter,
+  AliasConfiguration,
+  AllowedCapabilities,
+  Application,
+  AttributeCondition,
+  ControlPlaneAttributeFilter,
+  CreatedByInfo,
+  EvaluationAnswerData,
+  EvaluationFormItemEnablementExpression,
+  EvaluationFormQuestionTypeProperties,
+  Expiry,
+  HoursOfOperationConfig,
+  HoursOfOperationOverrideConfig,
+  InputPredefinedAttributeConfiguration,
+  InstanceStorageConfig,
+  MediaConcurrency,
+  OutboundCallerConfig,
+  OutboundEmailConfig,
+  OutboundStrategy,
+  PredefinedAttributeValues,
+  QuickConnectConfig,
+  Reference,
+  RoutingProfileQueueConfig,
+  RuleAction,
+  StringCondition,
+  TagCondition,
+  TaskTemplateConstraints,
+  TaskTemplateDefaults,
+  TaskTemplateField,
+  UserIdentityInfo,
+  UserInfo,
+  UserPhoneConfig,
+  UserProficiency,
+  View,
+  ViewInputContent,
 } from "./models_0";
 import {
-  Attribute,
-  AutoEvaluationStatus,
   ContactFlow,
   ContactFlowModule,
-  ContactFlowModuleState,
-  ContactFlowState,
-  EvaluationFormVersionStatus,
-  EvaluationScore,
-  EvaluationStatus,
-  EvaluationType,
+  EvaluationNote,
   HierarchyGroup,
   HierarchyGroupSummary,
   HoursOfOperation,
   HoursOfOperationOverride,
-  InstanceStatus,
-  LexBotConfig,
-  PhoneNumberCountryCode,
-  PhoneNumberType,
   PredefinedAttribute,
   Prompt,
   Queue,
   QuickConnect,
   RoutingProfile,
-  SortOrder,
-  TrafficDistributionGroupStatus,
-  VocabularyState,
+  SignInConfig,
+  TelephonyConfig,
 } from "./models_1";
-export interface ListBotsResponse {
-  LexBots?: LexBotConfig[] | undefined;
+export interface TrafficDistributionGroupUserSummary {
+  UserId?: string | undefined;
+}
+export interface ListTrafficDistributionGroupUsersResponse {
   NextToken?: string | undefined;
+  TrafficDistributionGroupUserSummaryList?:
+    | TrafficDistributionGroupUserSummary[]
+    | undefined;
 }
-export interface ListContactEvaluationsRequest {
+export interface ListUseCasesRequest {
   InstanceId: string | undefined;
-  ContactId: string | undefined;
+  IntegrationAssociationId: string | undefined;
   NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface EvaluationAcknowledgementSummary {
-  AcknowledgedTime?: Date | undefined;
-  AcknowledgedBy?: string | undefined;
-  AcknowledgerComment?: string | undefined;
-}
-export interface EvaluationSummary {
-  EvaluationId: string | undefined;
-  EvaluationArn: string | undefined;
-  EvaluationFormTitle: string | undefined;
-  EvaluationFormId: string | undefined;
-  CalibrationSessionId?: string | undefined;
-  Status: EvaluationStatus | undefined;
-  AutoEvaluationEnabled?: boolean | undefined;
-  AutoEvaluationStatus?: AutoEvaluationStatus | undefined;
-  EvaluatorArn: string | undefined;
-  Score?: EvaluationScore | undefined;
-  Acknowledgement?: EvaluationAcknowledgementSummary | undefined;
-  EvaluationType?: EvaluationType | undefined;
-  CreatedTime: Date | undefined;
-  LastModifiedTime: Date | undefined;
+export interface UseCase {
+  UseCaseId?: string | undefined;
+  UseCaseArn?: string | undefined;
+  UseCaseType?: UseCaseType | undefined;
 }
-export interface ListContactEvaluationsResponse {
-  EvaluationSummaryList: EvaluationSummary[] | undefined;
+export interface ListUseCasesResponse {
+  UseCaseSummaryList?: UseCase[] | undefined;
   NextToken?: string | undefined;
 }
-export interface ListContactFlowModulesRequest {
+export interface ListUserHierarchyGroupsRequest {
   InstanceId: string | undefined;
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
-  ContactFlowModuleState?: ContactFlowModuleState | undefined;
-}
-export interface ContactFlowModuleSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  State?: ContactFlowModuleState | undefined;
 }
-export interface ListContactFlowModulesResponse {
-  ContactFlowModulesSummaryList?: ContactFlowModuleSummary[] | undefined;
+export interface ListUserHierarchyGroupsResponse {
+  UserHierarchyGroupSummaryList?: HierarchyGroupSummary[] | undefined;
   NextToken?: string | undefined;
 }
-export interface ListContactFlowsRequest {
+export interface ListUserProficienciesRequest {
   InstanceId: string | undefined;
-  ContactFlowTypes?: ContactFlowType[] | undefined;
+  UserId: string | undefined;
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
 }
-export interface ContactFlowSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  ContactFlowType?: ContactFlowType | undefined;
-  ContactFlowState?: ContactFlowState | undefined;
-  ContactFlowStatus?: ContactFlowStatus | undefined;
-}
-export interface ListContactFlowsResponse {
-  ContactFlowSummaryList?: ContactFlowSummary[] | undefined;
+export interface ListUserProficienciesResponse {
   NextToken?: string | undefined;
+  UserProficiencyList?: UserProficiency[] | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface ListContactFlowVersionsRequest {
+export interface ListUsersRequest {
   InstanceId: string | undefined;
-  ContactFlowId: string | undefined;
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
 }
-export interface ContactFlowVersionSummary {
+export interface UserSummary {
+  Id?: string | undefined;
   Arn?: string | undefined;
-  VersionDescription?: string | undefined;
-  Version?: number | undefined;
+  Username?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface ListContactFlowVersionsResponse {
-  ContactFlowVersionSummaryList?: ContactFlowVersionSummary[] | undefined;
+export interface ListUsersResponse {
+  UserSummaryList?: UserSummary[] | undefined;
   NextToken?: string | undefined;
 }
-export interface ListContactReferencesRequest {
+export interface ListViewsRequest {
   InstanceId: string | undefined;
-  ContactId: string | undefined;
-  ReferenceTypes: ReferenceType[] | undefined;
+  Type?: ViewType | undefined;
   NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface AttachmentReference {
-  Name?: string | undefined;
-  Value?: string | undefined;
-  Status?: ReferenceStatus | undefined;
-  Arn?: string | undefined;
-}
-export interface DateReference {
-  Name?: string | undefined;
-  Value?: string | undefined;
-}
-export interface EmailReference {
-  Name?: string | undefined;
-  Value?: string | undefined;
-}
-export interface EmailMessageReference {
-  Name?: string | undefined;
+export interface ViewSummary {
+  Id?: string | undefined;
   Arn?: string | undefined;
-}
-export interface NumberReference {
-  Name?: string | undefined;
-  Value?: string | undefined;
-}
-export interface StringReference {
-  Name?: string | undefined;
-  Value?: string | undefined;
-}
-export interface UrlReference {
   Name?: string | undefined;
-  Value?: string | undefined;
-}
-export type ReferenceSummary =
-  | ReferenceSummary.AttachmentMember
-  | ReferenceSummary.DateMember
-  | ReferenceSummary.EmailMember
-  | ReferenceSummary.EmailMessageMember
-  | ReferenceSummary.NumberMember
-  | ReferenceSummary.StringMember
-  | ReferenceSummary.UrlMember
-  | ReferenceSummary.$UnknownMember;
-export declare namespace ReferenceSummary {
-  interface UrlMember {
-    Url: UrlReference;
-    Attachment?: never;
-    EmailMessage?: never;
-    String?: never;
-    Number?: never;
-    Date?: never;
-    Email?: never;
-    $unknown?: never;
-  }
-  interface AttachmentMember {
-    Url?: never;
-    Attachment: AttachmentReference;
-    EmailMessage?: never;
-    String?: never;
-    Number?: never;
-    Date?: never;
-    Email?: never;
-    $unknown?: never;
-  }
-  interface EmailMessageMember {
-    Url?: never;
-    Attachment?: never;
-    EmailMessage: EmailMessageReference;
-    String?: never;
-    Number?: never;
-    Date?: never;
-    Email?: never;
-    $unknown?: never;
-  }
-  interface StringMember {
-    Url?: never;
-    Attachment?: never;
-    EmailMessage?: never;
-    String: StringReference;
-    Number?: never;
-    Date?: never;
-    Email?: never;
-    $unknown?: never;
-  }
-  interface NumberMember {
-    Url?: never;
-    Attachment?: never;
-    EmailMessage?: never;
-    String?: never;
-    Number: NumberReference;
-    Date?: never;
-    Email?: never;
-    $unknown?: never;
-  }
-  interface DateMember {
-    Url?: never;
-    Attachment?: never;
-    EmailMessage?: never;
-    String?: never;
-    Number?: never;
-    Date: DateReference;
-    Email?: never;
-    $unknown?: never;
-  }
-  interface EmailMember {
-    Url?: never;
-    Attachment?: never;
-    EmailMessage?: never;
-    String?: never;
-    Number?: never;
-    Date?: never;
-    Email: EmailReference;
-    $unknown?: never;
-  }
-  interface $UnknownMember {
-    Url?: never;
-    Attachment?: never;
-    EmailMessage?: never;
-    String?: never;
-    Number?: never;
-    Date?: never;
-    Email?: never;
-    $unknown: [string, any];
-  }
-  interface Visitor<T> {
-    Url: (value: UrlReference) => T;
-    Attachment: (value: AttachmentReference) => T;
-    EmailMessage: (value: EmailMessageReference) => T;
-    String: (value: StringReference) => T;
-    Number: (value: NumberReference) => T;
-    Date: (value: DateReference) => T;
-    Email: (value: EmailReference) => T;
-    _: (name: string, value: any) => T;
-  }
-}
-export interface ListContactReferencesResponse {
-  ReferenceSummaryList?: ReferenceSummary[] | undefined;
-  NextToken?: string | undefined;
+  Type?: ViewType | undefined;
+  Status?: ViewStatus | undefined;
+  Description?: string | undefined;
 }
-export interface ListDefaultVocabulariesRequest {
-  InstanceId: string | undefined;
-  LanguageCode?: VocabularyLanguageCode | undefined;
-  MaxResults?: number | undefined;
+export interface ListViewsResponse {
+  ViewsSummaryList?: ViewSummary[] | undefined;
   NextToken?: string | undefined;
 }
-export interface DefaultVocabulary {
+export interface ListViewVersionsRequest {
   InstanceId: string | undefined;
-  LanguageCode: VocabularyLanguageCode | undefined;
-  VocabularyId: string | undefined;
-  VocabularyName: string | undefined;
-}
-export interface ListDefaultVocabulariesResponse {
-  DefaultVocabularyList: DefaultVocabulary[] | undefined;
+  ViewId: string | undefined;
   NextToken?: string | undefined;
-}
-export interface ListEvaluationFormsRequest {
-  InstanceId: string | undefined;
   MaxResults?: number | undefined;
-  NextToken?: string | undefined;
 }
-export interface EvaluationFormSummary {
-  EvaluationFormId: string | undefined;
-  EvaluationFormArn: string | undefined;
-  Title: string | undefined;
-  CreatedTime: Date | undefined;
-  CreatedBy: string | undefined;
-  LastModifiedTime: Date | undefined;
-  LastModifiedBy: string | undefined;
-  LastActivatedTime?: Date | undefined;
-  LastActivatedBy?: string | undefined;
-  LatestVersion: number | undefined;
-  ActiveVersion?: number | undefined;
+export interface ViewVersionSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Description?: string | undefined;
+  Name?: string | undefined;
+  Type?: ViewType | undefined;
+  Version?: number | undefined;
+  VersionDescription?: string | undefined;
 }
-export interface ListEvaluationFormsResponse {
-  EvaluationFormSummaryList: EvaluationFormSummary[] | undefined;
+export interface ListViewVersionsResponse {
+  ViewVersionSummaryList?: ViewVersionSummary[] | undefined;
   NextToken?: string | undefined;
 }
-export interface ListEvaluationFormVersionsRequest {
+export interface MonitorContactRequest {
   InstanceId: string | undefined;
-  EvaluationFormId: string | undefined;
-  MaxResults?: number | undefined;
-  NextToken?: string | undefined;
-}
-export interface EvaluationFormVersionSummary {
-  EvaluationFormArn: string | undefined;
-  EvaluationFormId: string | undefined;
-  EvaluationFormVersion: number | undefined;
-  Locked: boolean | undefined;
-  Status: EvaluationFormVersionStatus | undefined;
-  CreatedTime: Date | undefined;
-  CreatedBy: string | undefined;
-  LastModifiedTime: Date | undefined;
-  LastModifiedBy: string | undefined;
+  ContactId: string | undefined;
+  UserId: string | undefined;
+  AllowedMonitorCapabilities?: MonitorCapability[] | undefined;
+  ClientToken?: string | undefined;
 }
-export interface ListEvaluationFormVersionsResponse {
-  EvaluationFormVersionSummaryList: EvaluationFormVersionSummary[] | undefined;
-  NextToken?: string | undefined;
+export interface MonitorContactResponse {
+  ContactId?: string | undefined;
+  ContactArn?: string | undefined;
 }
-export interface ListFlowAssociationsRequest {
+export interface PauseContactRequest {
+  ContactId: string | undefined;
   InstanceId: string | undefined;
-  ResourceType?: ListFlowAssociationResourceType | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
-}
-export interface ListFlowAssociationsResponse {
-  FlowAssociationSummaryList?: FlowAssociationSummary[] | undefined;
-  NextToken?: string | undefined;
+  ContactFlowId?: string | undefined;
 }
-export interface ListHoursOfOperationOverridesRequest {
+export interface PauseContactResponse {}
+export interface PutUserStatusRequest {
+  UserId: string | undefined;
   InstanceId: string | undefined;
-  HoursOfOperationId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+  AgentStatusId: string | undefined;
 }
-export interface ListHoursOfOperationOverridesResponse {
-  NextToken?: string | undefined;
-  HoursOfOperationOverrideList?: HoursOfOperationOverride[] | undefined;
-  LastModifiedRegion?: string | undefined;
-  LastModifiedTime?: Date | undefined;
+export interface PutUserStatusResponse {}
+export interface ReleasePhoneNumberRequest {
+  PhoneNumberId: string | undefined;
+  ClientToken?: string | undefined;
 }
-export interface ListHoursOfOperationsRequest {
+export interface ReplicateInstanceRequest {
   InstanceId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+  ReplicaRegion: string | undefined;
+  ClientToken?: string | undefined;
+  ReplicaAlias: string | undefined;
 }
-export interface HoursOfOperationSummary {
+export interface ReplicateInstanceResponse {
   Id?: string | undefined;
   Arn?: string | undefined;
-  Name?: string | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
 }
-export interface ListHoursOfOperationsResponse {
-  HoursOfOperationSummaryList?: HoursOfOperationSummary[] | undefined;
-  NextToken?: string | undefined;
+export interface ResumeContactRequest {
+  ContactId: string | undefined;
+  InstanceId: string | undefined;
+  ContactFlowId?: string | undefined;
 }
-export interface ListInstanceAttributesRequest {
+export interface ResumeContactResponse {}
+export interface ResumeContactRecordingRequest {
   InstanceId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+  ContactId: string | undefined;
+  InitialContactId: string | undefined;
+  ContactRecordingType?: ContactRecordingType | undefined;
 }
-export interface ListInstanceAttributesResponse {
-  Attributes?: Attribute[] | undefined;
+export interface ResumeContactRecordingResponse {}
+export interface SearchAgentStatusesResponse {
+  AgentStatuses?: AgentStatus[] | undefined;
   NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface ListInstancesRequest {
-  NextToken?: string | undefined;
+export interface SearchAvailablePhoneNumbersRequest {
+  TargetArn?: string | undefined;
+  InstanceId?: string | undefined;
+  PhoneNumberCountryCode: PhoneNumberCountryCode | undefined;
+  PhoneNumberType: PhoneNumberType | undefined;
+  PhoneNumberPrefix?: string | undefined;
   MaxResults?: number | undefined;
-}
-export interface InstanceSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  IdentityManagementType?: DirectoryType | undefined;
-  InstanceAlias?: string | undefined;
-  CreatedTime?: Date | undefined;
-  ServiceRole?: string | undefined;
-  InstanceStatus?: InstanceStatus | undefined;
-  InboundCallsEnabled?: boolean | undefined;
-  OutboundCallsEnabled?: boolean | undefined;
-  InstanceAccessUrl?: string | undefined;
-}
-export interface ListInstancesResponse {
-  InstanceSummaryList?: InstanceSummary[] | undefined;
   NextToken?: string | undefined;
 }
-export interface ListInstanceStorageConfigsRequest {
-  InstanceId: string | undefined;
-  ResourceType: InstanceStorageResourceType | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface AvailableNumberSummary {
+  PhoneNumber?: string | undefined;
+  PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
+  PhoneNumberType?: PhoneNumberType | undefined;
 }
-export interface ListInstanceStorageConfigsResponse {
-  StorageConfigs?: InstanceStorageConfig[] | undefined;
+export interface SearchAvailablePhoneNumbersResponse {
   NextToken?: string | undefined;
+  AvailableNumbersList?: AvailableNumberSummary[] | undefined;
 }
-export interface ListIntegrationAssociationsRequest {
-  InstanceId: string | undefined;
-  IntegrationType?: IntegrationType | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
-  IntegrationArn?: string | undefined;
+export interface BooleanCondition {
+  FieldName?: string | undefined;
+  ComparisonType?: BooleanComparisonType | undefined;
 }
-export interface IntegrationAssociationSummary {
-  IntegrationAssociationId?: string | undefined;
-  IntegrationAssociationArn?: string | undefined;
-  InstanceId?: string | undefined;
-  IntegrationType?: IntegrationType | undefined;
-  IntegrationArn?: string | undefined;
-  SourceApplicationUrl?: string | undefined;
-  SourceApplicationName?: string | undefined;
-  SourceType?: SourceType | undefined;
-}
-export interface ListIntegrationAssociationsResponse {
-  IntegrationAssociationSummaryList?:
-    | IntegrationAssociationSummary[]
-    | undefined;
-  NextToken?: string | undefined;
+export interface DateTimeCondition {
+  FieldName?: string | undefined;
+  MinValue?: string | undefined;
+  MaxValue?: string | undefined;
+  ComparisonType?: DateTimeComparisonType | undefined;
 }
-export interface ListLambdaFunctionsRequest {
-  InstanceId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface DecimalCondition {
+  FieldName?: string | undefined;
+  MinValue?: number | undefined;
+  MaxValue?: number | undefined;
+  ComparisonType?: DecimalComparisonType | undefined;
 }
-export interface ListLambdaFunctionsResponse {
-  LambdaFunctions?: string[] | undefined;
-  NextToken?: string | undefined;
+export interface NumberCondition {
+  FieldName?: string | undefined;
+  MinValue?: number | undefined;
+  MaxValue?: number | undefined;
+  ComparisonType?: NumberComparisonType | undefined;
 }
-export interface ListLexBotsRequest {
-  InstanceId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface EvaluationSearchFilter {
+  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
 }
-export interface ListLexBotsResponse {
-  LexBots?: LexBot[] | undefined;
-  NextToken?: string | undefined;
+export interface EvaluationSearchMetadata {
+  ContactId: string | undefined;
+  EvaluatorArn: string | undefined;
+  ContactAgentId?: string | undefined;
+  CalibrationSessionId?: string | undefined;
+  ScorePercentage?: number | undefined;
+  ScoreAutomaticFail?: boolean | undefined;
+  ScoreNotApplicable?: boolean | undefined;
+  AutoEvaluationEnabled?: boolean | undefined;
+  AutoEvaluationStatus?: AutoEvaluationStatus | undefined;
+  AcknowledgedTime?: Date | undefined;
+  AcknowledgedBy?: string | undefined;
+  AcknowledgerComment?: string | undefined;
 }
-export interface ListPhoneNumbersRequest {
-  InstanceId: string | undefined;
-  PhoneNumberTypes?: PhoneNumberType[] | undefined;
-  PhoneNumberCountryCodes?: PhoneNumberCountryCode[] | undefined;
+export interface EvaluationSearchSummary {
+  EvaluationId: string | undefined;
+  EvaluationArn: string | undefined;
+  EvaluationFormId?: string | undefined;
+  EvaluationFormVersion: number | undefined;
+  Metadata: EvaluationSearchMetadata | undefined;
+  Status: EvaluationStatus | undefined;
+  EvaluationType?: EvaluationType | undefined;
+  CreatedTime: Date | undefined;
+  LastModifiedTime: Date | undefined;
+  Tags?: Record<string, string> | undefined;
+}
+export interface SearchContactEvaluationsResponse {
+  EvaluationSearchSummaryList?: EvaluationSearchSummary[] | undefined;
   NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface PhoneNumberSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  PhoneNumber?: string | undefined;
-  PhoneNumberType?: PhoneNumberType | undefined;
-  PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
+export interface ControlPlaneTagFilter {
+  OrConditions?: TagCondition[][] | undefined;
+  AndConditions?: TagCondition[] | undefined;
+  TagCondition?: TagCondition | undefined;
 }
-export interface ListPhoneNumbersResponse {
-  PhoneNumberSummaryList?: PhoneNumberSummary[] | undefined;
-  NextToken?: string | undefined;
+export interface ContactFlowModuleSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface ListPhoneNumbersV2Request {
-  TargetArn?: string | undefined;
-  InstanceId?: string | undefined;
-  MaxResults?: number | undefined;
+export interface SearchContactFlowModulesResponse {
+  ContactFlowModules?: ContactFlowModule[] | undefined;
   NextToken?: string | undefined;
-  PhoneNumberCountryCodes?: PhoneNumberCountryCode[] | undefined;
-  PhoneNumberTypes?: PhoneNumberType[] | undefined;
-  PhoneNumberPrefix?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface ListPhoneNumbersSummary {
-  PhoneNumberId?: string | undefined;
-  PhoneNumberArn?: string | undefined;
-  PhoneNumber?: string | undefined;
-  PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
-  PhoneNumberType?: PhoneNumberType | undefined;
-  TargetArn?: string | undefined;
-  InstanceId?: string | undefined;
-  PhoneNumberDescription?: string | undefined;
-  SourcePhoneNumberArn?: string | undefined;
+export interface ContactFlowSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface ListPhoneNumbersV2Response {
+export interface SearchContactFlowsResponse {
+  ContactFlows?: ContactFlow[] | undefined;
   NextToken?: string | undefined;
-  ListPhoneNumbersSummaryList?: ListPhoneNumbersSummary[] | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface ListPredefinedAttributesRequest {
-  InstanceId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface SearchContactsTimeRange {
+  Type: SearchContactsTimeRangeType | undefined;
+  StartTime: Date | undefined;
+  EndTime: Date | undefined;
 }
-export interface PredefinedAttributeSummary {
-  Name?: string | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
+export interface SearchContactsTimestampCondition {
+  Type: SearchContactsTimeRangeType | undefined;
+  ConditionType: SearchContactsTimeRangeConditionType | undefined;
 }
-export interface ListPredefinedAttributesResponse {
-  NextToken?: string | undefined;
-  PredefinedAttributeSummaryList?: PredefinedAttributeSummary[] | undefined;
+export interface SearchContactsAdditionalTimeRangeCriteria {
+  TimeRange?: SearchContactsTimeRange | undefined;
+  TimestampCondition?: SearchContactsTimestampCondition | undefined;
 }
-export interface ListPromptsRequest {
-  InstanceId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface SearchContactsAdditionalTimeRange {
+  Criteria: SearchContactsAdditionalTimeRangeCriteria[] | undefined;
+  MatchType: SearchContactsMatchType | undefined;
 }
-export interface PromptSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
+export interface TranscriptCriteria {
+  ParticipantRole: ParticipantRole | undefined;
+  SearchText: string[] | undefined;
+  MatchType: SearchContactsMatchType | undefined;
 }
-export interface ListPromptsResponse {
-  PromptSummaryList?: PromptSummary[] | undefined;
-  NextToken?: string | undefined;
+export interface Transcript {
+  Criteria: TranscriptCriteria[] | undefined;
+  MatchType?: SearchContactsMatchType | undefined;
 }
-export interface ListQueueQuickConnectsRequest {
-  InstanceId: string | undefined;
-  QueueId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface ContactAnalysis {
+  Transcript?: Transcript | undefined;
 }
-export interface QuickConnectSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  QuickConnectType?: QuickConnectType | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
+export interface NameCriteria {
+  SearchText: string[] | undefined;
+  MatchType: SearchContactsMatchType | undefined;
 }
-export interface ListQueueQuickConnectsResponse {
-  NextToken?: string | undefined;
-  QuickConnectSummaryList?: QuickConnectSummary[] | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
+export interface SearchableAgentCriteriaStep {
+  AgentIds?: string[] | undefined;
+  MatchType?: SearchContactsMatchType | undefined;
 }
-export declare const QueueType: {
-  readonly AGENT: "AGENT";
-  readonly STANDARD: "STANDARD";
-};
-export type QueueType = (typeof QueueType)[keyof typeof QueueType];
-export interface ListQueuesRequest {
-  InstanceId: string | undefined;
-  QueueTypes?: QueueType[] | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface SearchableRoutingCriteriaStep {
+  AgentCriteria?: SearchableAgentCriteriaStep | undefined;
 }
-export interface QueueSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  QueueType?: QueueType | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
+export interface SearchableRoutingCriteria {
+  Steps?: SearchableRoutingCriteriaStep[] | undefined;
 }
-export interface ListQueuesResponse {
-  QueueSummaryList?: QueueSummary[] | undefined;
-  NextToken?: string | undefined;
+export interface SearchableContactAttributesCriteria {
+  Key: string | undefined;
+  Values: string[] | undefined;
 }
-export interface ListQuickConnectsRequest {
-  InstanceId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
-  QuickConnectTypes?: QuickConnectType[] | undefined;
+export interface SearchableContactAttributes {
+  Criteria: SearchableContactAttributesCriteria[] | undefined;
+  MatchType?: SearchContactsMatchType | undefined;
 }
-export interface ListQuickConnectsResponse {
-  QuickConnectSummaryList?: QuickConnectSummary[] | undefined;
-  NextToken?: string | undefined;
+export interface SearchableSegmentAttributesCriteria {
+  Key: string | undefined;
+  Values: string[] | undefined;
+}
+export interface SearchableSegmentAttributes {
+  Criteria: SearchableSegmentAttributesCriteria[] | undefined;
+  MatchType?: SearchContactsMatchType | undefined;
+}
+export interface SearchCriteria {
+  Name?: NameCriteria | undefined;
+  AgentIds?: string[] | undefined;
+  AgentHierarchyGroups?: AgentHierarchyGroups | undefined;
+  Channels?: Channel[] | undefined;
+  ContactAnalysis?: ContactAnalysis | undefined;
+  InitiationMethods?: ContactInitiationMethod[] | undefined;
+  QueueIds?: string[] | undefined;
+  RoutingCriteria?: SearchableRoutingCriteria | undefined;
+  AdditionalTimeRange?: SearchContactsAdditionalTimeRange | undefined;
+  SearchableContactAttributes?: SearchableContactAttributes | undefined;
+  SearchableSegmentAttributes?: SearchableSegmentAttributes | undefined;
+}
+export interface Sort {
+  FieldName: SortableFieldName | undefined;
+  Order: SortOrder | undefined;
 }
-export declare const RealTimeContactAnalysisOutputType: {
-  readonly Raw: "Raw";
-  readonly Redacted: "Redacted";
-};
-export type RealTimeContactAnalysisOutputType =
-  (typeof RealTimeContactAnalysisOutputType)[keyof typeof RealTimeContactAnalysisOutputType];
-export declare const RealTimeContactAnalysisSegmentType: {
-  readonly Attachments: "Attachments";
-  readonly Categories: "Categories";
-  readonly Event: "Event";
-  readonly Issues: "Issues";
-  readonly PostContactSummary: "PostContactSummary";
-  readonly Transcript: "Transcript";
-};
-export type RealTimeContactAnalysisSegmentType =
-  (typeof RealTimeContactAnalysisSegmentType)[keyof typeof RealTimeContactAnalysisSegmentType];
-export interface ListRealtimeContactAnalysisSegmentsV2Request {
+export interface SearchContactsRequest {
   InstanceId: string | undefined;
-  ContactId: string | undefined;
+  TimeRange: SearchContactsTimeRange | undefined;
+  SearchCriteria?: SearchCriteria | undefined;
   MaxResults?: number | undefined;
   NextToken?: string | undefined;
-  OutputType: RealTimeContactAnalysisOutputType | undefined;
-  SegmentTypes: RealTimeContactAnalysisSegmentType[] | undefined;
-}
-export declare const RealTimeContactAnalysisSupportedChannel: {
-  readonly CHAT: "CHAT";
-  readonly VOICE: "VOICE";
-};
-export type RealTimeContactAnalysisSupportedChannel =
-  (typeof RealTimeContactAnalysisSupportedChannel)[keyof typeof RealTimeContactAnalysisSupportedChannel];
-export declare const ArtifactStatus: {
-  readonly APPROVED: "APPROVED";
-  readonly IN_PROGRESS: "IN_PROGRESS";
-  readonly REJECTED: "REJECTED";
-};
-export type ArtifactStatus =
-  (typeof ArtifactStatus)[keyof typeof ArtifactStatus];
-export interface RealTimeContactAnalysisAttachment {
-  AttachmentName: string | undefined;
-  ContentType?: string | undefined;
-  AttachmentId: string | undefined;
-  Status?: ArtifactStatus | undefined;
-}
-export type RealTimeContactAnalysisTimeData =
-  | RealTimeContactAnalysisTimeData.AbsoluteTimeMember
-  | RealTimeContactAnalysisTimeData.$UnknownMember;
-export declare namespace RealTimeContactAnalysisTimeData {
-  interface AbsoluteTimeMember {
-    AbsoluteTime: Date;
-    $unknown?: never;
-  }
-  interface $UnknownMember {
-    AbsoluteTime?: never;
-    $unknown: [string, any];
-  }
-  interface Visitor<T> {
-    AbsoluteTime: (value: Date) => T;
-    _: (name: string, value: any) => T;
-  }
-}
-export interface RealTimeContactAnalysisSegmentAttachments {
-  Id: string | undefined;
-  ParticipantId: string | undefined;
-  ParticipantRole: ParticipantRole | undefined;
-  DisplayName?: string | undefined;
-  Attachments: RealTimeContactAnalysisAttachment[] | undefined;
-  Time: RealTimeContactAnalysisTimeData | undefined;
+  Sort?: Sort | undefined;
 }
-export interface RealTimeContactAnalysisCharacterInterval {
-  BeginOffsetChar: number | undefined;
-  EndOffsetChar: number | undefined;
+export interface ContactSearchSummaryAgentInfo {
+  Id?: string | undefined;
+  ConnectedToAgentTimestamp?: Date | undefined;
 }
-export interface RealTimeContactAnalysisTranscriptItemWithCharacterOffsets {
-  Id: string | undefined;
-  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
+export interface ContactSearchSummaryQueueInfo {
+  Id?: string | undefined;
+  EnqueueTimestamp?: Date | undefined;
 }
-export interface RealTimeContactAnalysisPointOfInterest {
-  TranscriptItems?:
-    | RealTimeContactAnalysisTranscriptItemWithCharacterOffsets[]
-    | undefined;
+export interface EmailAddressSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface RealTimeContactAnalysisCategoryDetails {
-  PointsOfInterest: RealTimeContactAnalysisPointOfInterest[] | undefined;
+export interface EmailAddressMetadata {
+  EmailAddressId?: string | undefined;
+  EmailAddressArn?: string | undefined;
+  EmailAddress?: string | undefined;
+  Description?: string | undefined;
+  DisplayName?: string | undefined;
+  AliasConfigurations?: AliasConfiguration[] | undefined;
 }
-export interface RealTimeContactAnalysisSegmentCategories {
-  MatchedDetails:
-    | Record<string, RealTimeContactAnalysisCategoryDetails>
-    | undefined;
-}
-export interface RealTimeContactAnalysisSegmentEvent {
-  Id: string | undefined;
-  ParticipantId?: string | undefined;
-  ParticipantRole?: ParticipantRole | undefined;
-  DisplayName?: string | undefined;
-  EventType: string | undefined;
-  Time: RealTimeContactAnalysisTimeData | undefined;
-}
-export interface RealTimeContactAnalysisTranscriptItemWithContent {
-  Content?: string | undefined;
-  Id: string | undefined;
-  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
-}
-export interface RealTimeContactAnalysisIssueDetected {
-  TranscriptItems:
-    | RealTimeContactAnalysisTranscriptItemWithContent[]
-    | undefined;
+export interface SearchEmailAddressesResponse {
+  NextToken?: string | undefined;
+  EmailAddresses?: EmailAddressMetadata[] | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface RealTimeContactAnalysisSegmentIssues {
-  IssuesDetected: RealTimeContactAnalysisIssueDetected[] | undefined;
-}
-export declare const RealTimeContactAnalysisPostContactSummaryFailureCode: {
-  readonly FAILED_SAFETY_GUIDELINES: "FAILED_SAFETY_GUIDELINES";
-  readonly INSUFFICIENT_CONVERSATION_CONTENT: "INSUFFICIENT_CONVERSATION_CONTENT";
-  readonly INTERNAL_ERROR: "INTERNAL_ERROR";
-  readonly INVALID_ANALYSIS_CONFIGURATION: "INVALID_ANALYSIS_CONFIGURATION";
-  readonly QUOTA_EXCEEDED: "QUOTA_EXCEEDED";
-};
-export type RealTimeContactAnalysisPostContactSummaryFailureCode =
-  (typeof RealTimeContactAnalysisPostContactSummaryFailureCode)[keyof typeof RealTimeContactAnalysisPostContactSummaryFailureCode];
-export declare const RealTimeContactAnalysisPostContactSummaryStatus: {
-  readonly COMPLETED: "COMPLETED";
-  readonly FAILED: "FAILED";
-};
-export type RealTimeContactAnalysisPostContactSummaryStatus =
-  (typeof RealTimeContactAnalysisPostContactSummaryStatus)[keyof typeof RealTimeContactAnalysisPostContactSummaryStatus];
-export interface RealTimeContactAnalysisSegmentPostContactSummary {
-  Content?: string | undefined;
-  Status: RealTimeContactAnalysisPostContactSummaryStatus | undefined;
-  FailureCode?:
-    | RealTimeContactAnalysisPostContactSummaryFailureCode
-    | undefined;
+export interface EvaluationFormSearchFilter {
+  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
 }
-export interface RealTimeContactAnalysisTranscriptItemRedaction {
-  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval[] | undefined;
-}
-export declare const RealTimeContactAnalysisSentimentLabel: {
-  readonly NEGATIVE: "NEGATIVE";
-  readonly NEUTRAL: "NEUTRAL";
-  readonly POSITIVE: "POSITIVE";
-};
-export type RealTimeContactAnalysisSentimentLabel =
-  (typeof RealTimeContactAnalysisSentimentLabel)[keyof typeof RealTimeContactAnalysisSentimentLabel];
-export interface RealTimeContactAnalysisSegmentTranscript {
-  Id: string | undefined;
-  ParticipantId: string | undefined;
-  ParticipantRole: ParticipantRole | undefined;
-  DisplayName?: string | undefined;
-  Content: string | undefined;
-  ContentType?: string | undefined;
-  Time: RealTimeContactAnalysisTimeData | undefined;
-  Redaction?: RealTimeContactAnalysisTranscriptItemRedaction | undefined;
-  Sentiment?: RealTimeContactAnalysisSentimentLabel | undefined;
-}
-export type RealtimeContactAnalysisSegment =
-  | RealtimeContactAnalysisSegment.AttachmentsMember
-  | RealtimeContactAnalysisSegment.CategoriesMember
-  | RealtimeContactAnalysisSegment.EventMember
-  | RealtimeContactAnalysisSegment.IssuesMember
-  | RealtimeContactAnalysisSegment.PostContactSummaryMember
-  | RealtimeContactAnalysisSegment.TranscriptMember
-  | RealtimeContactAnalysisSegment.$UnknownMember;
-export declare namespace RealtimeContactAnalysisSegment {
-  interface TranscriptMember {
-    Transcript: RealTimeContactAnalysisSegmentTranscript;
-    Categories?: never;
-    Issues?: never;
-    Event?: never;
-    Attachments?: never;
-    PostContactSummary?: never;
-    $unknown?: never;
-  }
-  interface CategoriesMember {
-    Transcript?: never;
-    Categories: RealTimeContactAnalysisSegmentCategories;
-    Issues?: never;
-    Event?: never;
-    Attachments?: never;
-    PostContactSummary?: never;
-    $unknown?: never;
-  }
-  interface IssuesMember {
-    Transcript?: never;
-    Categories?: never;
-    Issues: RealTimeContactAnalysisSegmentIssues;
-    Event?: never;
-    Attachments?: never;
-    PostContactSummary?: never;
-    $unknown?: never;
-  }
-  interface EventMember {
-    Transcript?: never;
-    Categories?: never;
-    Issues?: never;
-    Event: RealTimeContactAnalysisSegmentEvent;
-    Attachments?: never;
-    PostContactSummary?: never;
-    $unknown?: never;
-  }
-  interface AttachmentsMember {
-    Transcript?: never;
-    Categories?: never;
-    Issues?: never;
-    Event?: never;
-    Attachments: RealTimeContactAnalysisSegmentAttachments;
-    PostContactSummary?: never;
-    $unknown?: never;
-  }
-  interface PostContactSummaryMember {
-    Transcript?: never;
-    Categories?: never;
-    Issues?: never;
-    Event?: never;
-    Attachments?: never;
-    PostContactSummary: RealTimeContactAnalysisSegmentPostContactSummary;
-    $unknown?: never;
-  }
-  interface $UnknownMember {
-    Transcript?: never;
-    Categories?: never;
-    Issues?: never;
-    Event?: never;
-    Attachments?: never;
-    PostContactSummary?: never;
-    $unknown: [string, any];
-  }
-  interface Visitor<T> {
-    Transcript: (value: RealTimeContactAnalysisSegmentTranscript) => T;
-    Categories: (value: RealTimeContactAnalysisSegmentCategories) => T;
-    Issues: (value: RealTimeContactAnalysisSegmentIssues) => T;
-    Event: (value: RealTimeContactAnalysisSegmentEvent) => T;
-    Attachments: (value: RealTimeContactAnalysisSegmentAttachments) => T;
-    PostContactSummary: (
-      value: RealTimeContactAnalysisSegmentPostContactSummary
-    ) => T;
-    _: (name: string, value: any) => T;
-  }
+export interface EvaluationFormSearchSummary {
+  EvaluationFormId: string | undefined;
+  EvaluationFormArn: string | undefined;
+  Title: string | undefined;
+  Status: EvaluationFormVersionStatus | undefined;
+  Description?: string | undefined;
+  CreatedTime: Date | undefined;
+  CreatedBy: string | undefined;
+  LastModifiedTime: Date | undefined;
+  LastModifiedBy: string | undefined;
+  LastActivatedTime?: Date | undefined;
+  LastActivatedBy?: string | undefined;
+  LatestVersion: number | undefined;
+  ActiveVersion?: number | undefined;
+  AutoEvaluationEnabled?: boolean | undefined;
+  Tags?: Record<string, string> | undefined;
 }
-export declare const RealTimeContactAnalysisStatus: {
-  readonly COMPLETED: "COMPLETED";
-  readonly FAILED: "FAILED";
-  readonly IN_PROGRESS: "IN_PROGRESS";
-};
-export type RealTimeContactAnalysisStatus =
-  (typeof RealTimeContactAnalysisStatus)[keyof typeof RealTimeContactAnalysisStatus];
-export interface ListRealtimeContactAnalysisSegmentsV2Response {
-  Channel: RealTimeContactAnalysisSupportedChannel | undefined;
-  Status: RealTimeContactAnalysisStatus | undefined;
-  Segments: RealtimeContactAnalysisSegment[] | undefined;
+export interface SearchEvaluationFormsResponse {
+  EvaluationFormSearchSummaryList?: EvaluationFormSearchSummary[] | undefined;
   NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export declare class OutputTypeNotFoundException extends __BaseException {
-  readonly name: "OutputTypeNotFoundException";
-  readonly $fault: "client";
-  Message?: string | undefined;
-  constructor(
-    opts: __ExceptionOptionType<OutputTypeNotFoundException, __BaseException>
-  );
-}
-export interface ListRoutingProfileManualAssignmentQueuesRequest {
-  InstanceId: string | undefined;
-  RoutingProfileId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface DateCondition {
+  FieldName?: string | undefined;
+  Value?: string | undefined;
+  ComparisonType?: DateComparisonType | undefined;
 }
-export interface RoutingProfileManualAssignmentQueueConfigSummary {
-  QueueId: string | undefined;
-  QueueArn: string | undefined;
-  QueueName: string | undefined;
-  Channel: Channel | undefined;
+export interface HoursOfOperationSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface ListRoutingProfileManualAssignmentQueuesResponse {
+export interface SearchHoursOfOperationOverridesResponse {
+  HoursOfOperationOverrides?: HoursOfOperationOverride[] | undefined;
   NextToken?: string | undefined;
-  RoutingProfileManualAssignmentQueueConfigSummaryList?:
-    | RoutingProfileManualAssignmentQueueConfigSummary[]
-    | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface ListRoutingProfileQueuesRequest {
-  InstanceId: string | undefined;
-  RoutingProfileId: string | undefined;
+export interface SearchHoursOfOperationsResponse {
+  HoursOfOperations?: HoursOfOperation[] | undefined;
   NextToken?: string | undefined;
-  MaxResults?: number | undefined;
-}
-export interface RoutingProfileQueueConfigSummary {
-  QueueId: string | undefined;
-  QueueArn: string | undefined;
-  QueueName: string | undefined;
-  Priority: number | undefined;
-  Delay: number | undefined;
-  Channel: Channel | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface ListRoutingProfileQueuesResponse {
+export interface SearchPredefinedAttributesResponse {
+  PredefinedAttributes?: PredefinedAttribute[] | undefined;
   NextToken?: string | undefined;
-  RoutingProfileQueueConfigSummaryList?:
-    | RoutingProfileQueueConfigSummary[]
-    | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface ListRoutingProfilesRequest {
-  InstanceId: string | undefined;
+export interface PromptSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
+}
+export interface SearchPromptsResponse {
+  Prompts?: Prompt[] | undefined;
   NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface RoutingProfileSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
+export interface QueueSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface ListRoutingProfilesResponse {
-  RoutingProfileSummaryList?: RoutingProfileSummary[] | undefined;
+export interface SearchQueuesResponse {
+  Queues?: Queue[] | undefined;
   NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface ListRulesRequest {
-  InstanceId: string | undefined;
-  PublishStatus?: RulePublishStatus | undefined;
-  EventSourceName?: EventSourceName | undefined;
-  MaxResults?: number | undefined;
+export interface QuickConnectSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
+}
+export interface SearchQuickConnectsResponse {
+  QuickConnects?: QuickConnect[] | undefined;
   NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface RuleSummary {
-  Name: string | undefined;
-  RuleId: string | undefined;
-  RuleArn: string | undefined;
-  EventSourceName: EventSourceName | undefined;
-  PublishStatus: RulePublishStatus | undefined;
-  ActionSummaries: ActionSummary[] | undefined;
-  CreatedTime: Date | undefined;
-  LastUpdatedTime: Date | undefined;
+export interface TagSearchCondition {
+  tagKey?: string | undefined;
+  tagValue?: string | undefined;
+  tagKeyComparisonType?: StringComparisonType | undefined;
+  tagValueComparisonType?: StringComparisonType | undefined;
 }
-export interface ListRulesResponse {
-  RuleSummaryList: RuleSummary[] | undefined;
-  NextToken?: string | undefined;
+export interface ResourceTagsSearchCriteria {
+  TagSearchCondition?: TagSearchCondition | undefined;
 }
-export interface ListSecurityKeysRequest {
+export interface SearchResourceTagsRequest {
   InstanceId: string | undefined;
+  ResourceTypes?: string[] | undefined;
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
+  SearchCriteria?: ResourceTagsSearchCriteria | undefined;
 }
-export interface SecurityKey {
-  AssociationId?: string | undefined;
-  Key?: string | undefined;
-  CreationTime?: Date | undefined;
+export interface TagSet {
+  key?: string | undefined;
+  value?: string | undefined;
 }
-export interface ListSecurityKeysResponse {
-  SecurityKeys?: SecurityKey[] | undefined;
+export interface SearchResourceTagsResponse {
+  Tags?: TagSet[] | undefined;
   NextToken?: string | undefined;
 }
-export interface ListSecurityProfileApplicationsRequest {
-  SecurityProfileId: string | undefined;
-  InstanceId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface RoutingProfileSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface ListSecurityProfileApplicationsResponse {
-  Applications?: Application[] | undefined;
+export interface SearchRoutingProfilesResponse {
+  RoutingProfiles?: RoutingProfile[] | undefined;
   NextToken?: string | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface ListSecurityProfilePermissionsRequest {
-  SecurityProfileId: string | undefined;
-  InstanceId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface SecurityProfilesSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface ListSecurityProfilePermissionsResponse {
-  Permissions?: string[] | undefined;
-  NextToken?: string | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
+export interface SecurityProfileSearchSummary {
+  Id?: string | undefined;
+  OrganizationResourceId?: string | undefined;
+  Arn?: string | undefined;
+  SecurityProfileName?: string | undefined;
+  Description?: string | undefined;
+  Tags?: Record<string, string> | undefined;
 }
-export interface ListSecurityProfilesRequest {
-  InstanceId: string | undefined;
+export interface SearchSecurityProfilesResponse {
+  SecurityProfiles?: SecurityProfileSearchSummary[] | undefined;
   NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface SecurityProfileSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
+export interface UserHierarchyGroupSearchFilter {
+  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
 }
-export interface ListSecurityProfilesResponse {
-  SecurityProfileSummaryList?: SecurityProfileSummary[] | undefined;
+export interface SearchUserHierarchyGroupsResponse {
+  UserHierarchyGroups?: HierarchyGroup[] | undefined;
   NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface ListTagsForResourceRequest {
-  resourceArn: string | undefined;
+export interface HierarchyGroupCondition {
+  Value?: string | undefined;
+  HierarchyGroupMatchType?: HierarchyGroupMatchType | undefined;
 }
-export interface ListTagsForResourceResponse {
-  tags?: Record<string, string> | undefined;
+export interface Condition {
+  StringCondition?: StringCondition | undefined;
+  NumberCondition?: NumberCondition | undefined;
 }
-export interface ListTaskTemplatesRequest {
-  InstanceId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
-  Status?: TaskTemplateStatus | undefined;
-  Name?: string | undefined;
+export interface ListCondition {
+  TargetListType?: TargetListType | undefined;
+  Conditions?: Condition[] | undefined;
 }
-export interface TaskTemplateMetadata {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
-  Status?: TaskTemplateStatus | undefined;
-  LastModifiedTime?: Date | undefined;
-  CreatedTime?: Date | undefined;
+export interface AttributeAndCondition {
+  TagConditions?: TagCondition[] | undefined;
+  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
 }
-export interface ListTaskTemplatesResponse {
-  TaskTemplates?: TaskTemplateMetadata[] | undefined;
-  NextToken?: string | undefined;
+export interface ControlPlaneUserAttributeFilter {
+  OrConditions?: AttributeAndCondition[] | undefined;
+  AndCondition?: AttributeAndCondition | undefined;
+  TagCondition?: TagCondition | undefined;
+  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
 }
-export interface ListTrafficDistributionGroupsRequest {
-  MaxResults?: number | undefined;
-  NextToken?: string | undefined;
-  InstanceId?: string | undefined;
+export interface UserSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
+  UserAttributeFilter?: ControlPlaneUserAttributeFilter | undefined;
 }
-export interface TrafficDistributionGroupSummary {
-  Id?: string | undefined;
+export interface UserIdentityInfoLite {
+  FirstName?: string | undefined;
+  LastName?: string | undefined;
+}
+export interface UserSearchSummary {
   Arn?: string | undefined;
-  Name?: string | undefined;
-  InstanceArn?: string | undefined;
-  Status?: TrafficDistributionGroupStatus | undefined;
-  IsDefault?: boolean | undefined;
+  DirectoryUserId?: string | undefined;
+  HierarchyGroupId?: string | undefined;
+  Id?: string | undefined;
+  IdentityInfo?: UserIdentityInfoLite | undefined;
+  PhoneConfig?: UserPhoneConfig | undefined;
+  RoutingProfileId?: string | undefined;
+  SecurityProfileIds?: string[] | undefined;
+  Tags?: Record<string, string> | undefined;
+  Username?: string | undefined;
 }
-export interface ListTrafficDistributionGroupsResponse {
+export interface SearchUsersResponse {
+  Users?: UserSearchSummary[] | undefined;
   NextToken?: string | undefined;
-  TrafficDistributionGroupSummaryList?:
-    | TrafficDistributionGroupSummary[]
-    | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface ListTrafficDistributionGroupUsersRequest {
-  TrafficDistributionGroupId: string | undefined;
+export interface SearchVocabulariesRequest {
+  InstanceId: string | undefined;
   MaxResults?: number | undefined;
   NextToken?: string | undefined;
+  State?: VocabularyState | undefined;
+  NameStartsWith?: string | undefined;
+  LanguageCode?: VocabularyLanguageCode | undefined;
 }
-export interface TrafficDistributionGroupUserSummary {
-  UserId?: string | undefined;
+export interface VocabularySummary {
+  Name: string | undefined;
+  Id: string | undefined;
+  Arn: string | undefined;
+  LanguageCode: VocabularyLanguageCode | undefined;
+  State: VocabularyState | undefined;
+  LastModifiedTime: Date | undefined;
+  FailureReason?: string | undefined;
 }
-export interface ListTrafficDistributionGroupUsersResponse {
+export interface SearchVocabulariesResponse {
+  VocabularySummaryList?: VocabularySummary[] | undefined;
   NextToken?: string | undefined;
-  TrafficDistributionGroupUserSummaryList?:
-    | TrafficDistributionGroupUserSummary[]
-    | undefined;
 }
-export interface ListUseCasesRequest {
-  InstanceId: string | undefined;
-  IntegrationAssociationId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface ChatEvent {
+  Type: ChatEventType | undefined;
+  ContentType?: string | undefined;
+  Content?: string | undefined;
 }
-export interface UseCase {
-  UseCaseId?: string | undefined;
-  UseCaseArn?: string | undefined;
-  UseCaseType?: UseCaseType | undefined;
+export interface ParticipantDetails {
+  DisplayName: string | undefined;
 }
-export interface ListUseCasesResponse {
-  UseCaseSummaryList?: UseCase[] | undefined;
-  NextToken?: string | undefined;
+export interface ChatStreamingConfiguration {
+  StreamingEndpointArn: string | undefined;
 }
-export interface ListUserHierarchyGroupsRequest {
-  InstanceId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface NewSessionDetails {
+  SupportedMessagingContentTypes?: string[] | undefined;
+  ParticipantDetails?: ParticipantDetails | undefined;
+  Attributes?: Record<string, string> | undefined;
+  StreamingConfiguration?: ChatStreamingConfiguration | undefined;
 }
-export interface ListUserHierarchyGroupsResponse {
-  UserHierarchyGroupSummaryList?: HierarchyGroupSummary[] | undefined;
-  NextToken?: string | undefined;
+export interface SendChatIntegrationEventRequest {
+  SourceId: string | undefined;
+  DestinationId: string | undefined;
+  Subtype?: string | undefined;
+  Event: ChatEvent | undefined;
+  NewSessionDetails?: NewSessionDetails | undefined;
 }
-export interface ListUserProficienciesRequest {
-  InstanceId: string | undefined;
-  UserId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface SendChatIntegrationEventResponse {
+  InitialContactId?: string | undefined;
+  NewChatCreated?: boolean | undefined;
 }
-export interface ListUserProficienciesResponse {
-  NextToken?: string | undefined;
-  UserProficiencyList?: UserProficiency[] | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
+export interface EmailAddressInfo {
+  EmailAddress: string | undefined;
+  DisplayName?: string | undefined;
 }
-export interface ListUsersRequest {
-  InstanceId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface OutboundAdditionalRecipients {
+  CcEmailAddresses?: EmailAddressInfo[] | undefined;
 }
-export interface UserSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Username?: string | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
+export interface OutboundRawMessage {
+  Subject: string | undefined;
+  Body: string | undefined;
+  ContentType: string | undefined;
 }
-export interface ListUsersResponse {
-  UserSummaryList?: UserSummary[] | undefined;
-  NextToken?: string | undefined;
+export interface TemplateAttributes {
+  CustomAttributes?: Record<string, string> | undefined;
+  CustomerProfileAttributes?: string | undefined;
 }
-export interface ListViewsRequest {
-  InstanceId: string | undefined;
-  Type?: ViewType | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+export interface TemplatedMessageConfig {
+  KnowledgeBaseId: string | undefined;
+  MessageTemplateId: string | undefined;
+  TemplateAttributes: TemplateAttributes | undefined;
 }
-export interface ViewSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  Type?: ViewType | undefined;
-  Status?: ViewStatus | undefined;
-  Description?: string | undefined;
+export interface OutboundEmailContent {
+  MessageSourceType: OutboundMessageSourceType | undefined;
+  TemplatedMessageConfig?: TemplatedMessageConfig | undefined;
+  RawMessage?: OutboundRawMessage | undefined;
 }
-export interface ListViewsResponse {
-  ViewsSummaryList?: ViewSummary[] | undefined;
-  NextToken?: string | undefined;
+export interface SourceCampaign {
+  CampaignId?: string | undefined;
+  OutboundRequestId?: string | undefined;
 }
-export interface ListViewVersionsRequest {
+export interface SendOutboundEmailRequest {
   InstanceId: string | undefined;
-  ViewId: string | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
+  FromEmailAddress: EmailAddressInfo | undefined;
+  DestinationEmailAddress: EmailAddressInfo | undefined;
+  AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
+  EmailMessage: OutboundEmailContent | undefined;
+  TrafficType: TrafficType | undefined;
+  SourceCampaign?: SourceCampaign | undefined;
+  ClientToken?: string | undefined;
 }
-export interface ViewVersionSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Description?: string | undefined;
-  Name?: string | undefined;
-  Type?: ViewType | undefined;
-  Version?: number | undefined;
-  VersionDescription?: string | undefined;
+export interface SendOutboundEmailResponse {}
+export interface StartAttachedFileUploadRequest {
+  ClientToken?: string | undefined;
+  InstanceId: string | undefined;
+  FileName: string | undefined;
+  FileSizeInBytes: number | undefined;
+  UrlExpiryInSeconds?: number | undefined;
+  FileUseCaseType: FileUseCaseType | undefined;
+  AssociatedResourceArn: string | undefined;
+  CreatedBy?: CreatedByInfo | undefined;
+  Tags?: Record<string, string> | undefined;
 }
-export interface ListViewVersionsResponse {
-  ViewVersionSummaryList?: ViewVersionSummary[] | undefined;
-  NextToken?: string | undefined;
+export interface UploadUrlMetadata {
+  Url?: string | undefined;
+  UrlExpiry?: string | undefined;
+  HeadersToInclude?: Record<string, string> | undefined;
 }
-export interface MonitorContactRequest {
+export interface StartAttachedFileUploadResponse {
+  FileArn?: string | undefined;
+  FileId?: string | undefined;
+  CreationTime?: string | undefined;
+  FileStatus?: FileStatusType | undefined;
+  CreatedBy?: CreatedByInfo | undefined;
+  UploadUrlMetadata?: UploadUrlMetadata | undefined;
+}
+export interface ChatMessage {
+  ContentType: string | undefined;
+  Content: string | undefined;
+}
+export interface PersistentChat {
+  RehydrationType?: RehydrationType | undefined;
+  SourceContactId?: string | undefined;
+}
+export interface StartChatContactResponse {
+  ContactId?: string | undefined;
+  ParticipantId?: string | undefined;
+  ParticipantToken?: string | undefined;
+  ContinuedFromContactId?: string | undefined;
+}
+export interface AutoEvaluationConfiguration {
+  Enabled: boolean | undefined;
+}
+export interface StartContactEvaluationRequest {
   InstanceId: string | undefined;
   ContactId: string | undefined;
-  UserId: string | undefined;
-  AllowedMonitorCapabilities?: MonitorCapability[] | undefined;
+  EvaluationFormId: string | undefined;
+  AutoEvaluationConfiguration?: AutoEvaluationConfiguration | undefined;
   ClientToken?: string | undefined;
+  Tags?: Record<string, string> | undefined;
 }
-export interface MonitorContactResponse {
-  ContactId?: string | undefined;
-  ContactArn?: string | undefined;
+export interface StartContactEvaluationResponse {
+  EvaluationId: string | undefined;
+  EvaluationArn: string | undefined;
 }
-export interface PauseContactRequest {
-  ContactId: string | undefined;
+export interface VoiceRecordingConfiguration {
+  VoiceRecordingTrack?: VoiceRecordingTrack | undefined;
+  IvrRecordingTrack?: IvrRecordingTrack | undefined;
+}
+export interface StartContactRecordingRequest {
   InstanceId: string | undefined;
-  ContactFlowId?: string | undefined;
+  ContactId: string | undefined;
+  InitialContactId: string | undefined;
+  VoiceRecordingConfiguration: VoiceRecordingConfiguration | undefined;
 }
-export interface PauseContactResponse {}
-export interface PutUserStatusRequest {
-  UserId: string | undefined;
+export interface StartContactRecordingResponse {}
+export interface StartContactStreamingRequest {
   InstanceId: string | undefined;
-  AgentStatusId: string | undefined;
+  ContactId: string | undefined;
+  ChatStreamingConfiguration: ChatStreamingConfiguration | undefined;
+  ClientToken?: string | undefined;
 }
-export interface PutUserStatusResponse {}
-export interface ReleasePhoneNumberRequest {
-  PhoneNumberId: string | undefined;
+export interface StartContactStreamingResponse {
+  StreamingId: string | undefined;
+}
+export interface InboundAdditionalRecipients {
+  ToAddresses?: EmailAddressInfo[] | undefined;
+  CcAddresses?: EmailAddressInfo[] | undefined;
+}
+export interface EmailAttachment {
+  FileName: string | undefined;
+  S3Url: string | undefined;
+}
+export interface InboundRawMessage {
+  Subject: string | undefined;
+  Body: string | undefined;
+  ContentType: string | undefined;
+  Headers?: Partial<Record<EmailHeaderType, string>> | undefined;
+}
+export interface InboundEmailContent {
+  MessageSourceType: InboundMessageSourceType | undefined;
+  RawMessage?: InboundRawMessage | undefined;
+}
+export interface StartEmailContactResponse {
+  ContactId?: string | undefined;
+}
+export interface StartOutboundChatContactResponse {
+  ContactId?: string | undefined;
+}
+export interface StartOutboundEmailContactRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  FromEmailAddress?: EmailAddressInfo | undefined;
+  DestinationEmailAddress: EmailAddressInfo | undefined;
+  AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
+  EmailMessage: OutboundEmailContent | undefined;
   ClientToken?: string | undefined;
 }
-export interface ReplicateInstanceRequest {
+export interface StartOutboundEmailContactResponse {
+  ContactId?: string | undefined;
+}
+export interface AnswerMachineDetectionConfig {
+  EnableAnswerMachineDetection?: boolean | undefined;
+  AwaitAnswerMachinePrompt?: boolean | undefined;
+}
+export interface StartOutboundVoiceContactRequest {
+  Name?: string | undefined;
+  Description?: string | undefined;
+  References?: Record<string, Reference> | undefined;
+  RelatedContactId?: string | undefined;
+  DestinationPhoneNumber: string | undefined;
+  ContactFlowId: string | undefined;
   InstanceId: string | undefined;
-  ReplicaRegion: string | undefined;
   ClientToken?: string | undefined;
-  ReplicaAlias: string | undefined;
+  SourcePhoneNumber?: string | undefined;
+  QueueId?: string | undefined;
+  Attributes?: Record<string, string> | undefined;
+  AnswerMachineDetectionConfig?: AnswerMachineDetectionConfig | undefined;
+  CampaignId?: string | undefined;
+  TrafficType?: TrafficType | undefined;
+  OutboundStrategy?: OutboundStrategy | undefined;
+  RingTimeoutInSeconds?: number | undefined;
 }
-export interface ReplicateInstanceResponse {
-  Id?: string | undefined;
-  Arn?: string | undefined;
+export interface StartOutboundVoiceContactResponse {
+  ContactId?: string | undefined;
 }
-export interface ResumeContactRequest {
-  ContactId: string | undefined;
+export interface StartScreenSharingRequest {
+  ClientToken?: string | undefined;
   InstanceId: string | undefined;
-  ContactFlowId?: string | undefined;
+  ContactId: string | undefined;
 }
-export interface ResumeContactResponse {}
-export declare const ContactRecordingType: {
-  readonly AGENT: "AGENT";
-  readonly IVR: "IVR";
-  readonly SCREEN: "SCREEN";
-};
-export type ContactRecordingType =
-  (typeof ContactRecordingType)[keyof typeof ContactRecordingType];
-export interface ResumeContactRecordingRequest {
+export interface StartScreenSharingResponse {}
+export interface StartTaskContactResponse {
+  ContactId?: string | undefined;
+}
+export interface StartWebRTCContactRequest {
+  Attributes?: Record<string, string> | undefined;
+  ClientToken?: string | undefined;
+  ContactFlowId: string | undefined;
   InstanceId: string | undefined;
-  ContactId: string | undefined;
-  InitialContactId: string | undefined;
-  ContactRecordingType?: ContactRecordingType | undefined;
+  AllowedCapabilities?: AllowedCapabilities | undefined;
+  ParticipantDetails: ParticipantDetails | undefined;
+  RelatedContactId?: string | undefined;
+  References?: Record<string, Reference> | undefined;
+  Description?: string | undefined;
 }
-export interface ResumeContactRecordingResponse {}
-export interface SearchAgentStatusesResponse {
-  AgentStatuses?: AgentStatus[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface Attendee {
+  AttendeeId?: string | undefined;
+  JoinToken?: string | undefined;
 }
-export interface SearchAvailablePhoneNumbersRequest {
-  TargetArn?: string | undefined;
-  InstanceId?: string | undefined;
-  PhoneNumberCountryCode: PhoneNumberCountryCode | undefined;
-  PhoneNumberType: PhoneNumberType | undefined;
-  PhoneNumberPrefix?: string | undefined;
-  MaxResults?: number | undefined;
-  NextToken?: string | undefined;
+export interface MediaPlacement {
+  AudioHostUrl?: string | undefined;
+  AudioFallbackUrl?: string | undefined;
+  SignalingUrl?: string | undefined;
+  TurnControlUrl?: string | undefined;
+  EventIngestionUrl?: string | undefined;
 }
-export interface AvailableNumberSummary {
-  PhoneNumber?: string | undefined;
-  PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
-  PhoneNumberType?: PhoneNumberType | undefined;
+export interface AudioFeatures {
+  EchoReduction?: MeetingFeatureStatus | undefined;
 }
-export interface SearchAvailablePhoneNumbersResponse {
-  NextToken?: string | undefined;
-  AvailableNumbersList?: AvailableNumberSummary[] | undefined;
+export interface MeetingFeaturesConfiguration {
+  Audio?: AudioFeatures | undefined;
 }
-export declare const BooleanComparisonType: {
-  readonly IS_FALSE: "IS_FALSE";
-  readonly IS_TRUE: "IS_TRUE";
-};
-export type BooleanComparisonType =
-  (typeof BooleanComparisonType)[keyof typeof BooleanComparisonType];
-export interface BooleanCondition {
-  FieldName?: string | undefined;
-  ComparisonType?: BooleanComparisonType | undefined;
+export interface Meeting {
+  MediaRegion?: string | undefined;
+  MediaPlacement?: MediaPlacement | undefined;
+  MeetingFeatures?: MeetingFeaturesConfiguration | undefined;
+  MeetingId?: string | undefined;
 }
-export declare const DateTimeComparisonType: {
-  readonly EQUAL_TO: "EQUAL_TO";
-  readonly GREATER_THAN: "GREATER_THAN";
-  readonly GREATER_THAN_OR_EQUAL_TO: "GREATER_THAN_OR_EQUAL_TO";
-  readonly LESS_THAN: "LESS_THAN";
-  readonly LESS_THAN_OR_EQUAL_TO: "LESS_THAN_OR_EQUAL_TO";
-  readonly RANGE: "RANGE";
-};
-export type DateTimeComparisonType =
-  (typeof DateTimeComparisonType)[keyof typeof DateTimeComparisonType];
-export interface DateTimeCondition {
-  FieldName?: string | undefined;
-  MinValue?: string | undefined;
-  MaxValue?: string | undefined;
-  ComparisonType?: DateTimeComparisonType | undefined;
+export interface ConnectionData {
+  Attendee?: Attendee | undefined;
+  Meeting?: Meeting | undefined;
 }
-export declare const DecimalComparisonType: {
-  readonly EQUAL: "EQUAL";
-  readonly GREATER: "GREATER";
-  readonly GREATER_OR_EQUAL: "GREATER_OR_EQUAL";
-  readonly LESSER: "LESSER";
-  readonly LESSER_OR_EQUAL: "LESSER_OR_EQUAL";
-  readonly NOT_EQUAL: "NOT_EQUAL";
-  readonly RANGE: "RANGE";
-};
-export type DecimalComparisonType =
-  (typeof DecimalComparisonType)[keyof typeof DecimalComparisonType];
-export interface DecimalCondition {
-  FieldName?: string | undefined;
-  MinValue?: number | undefined;
-  MaxValue?: number | undefined;
-  ComparisonType?: DecimalComparisonType | undefined;
+export interface StartWebRTCContactResponse {
+  ConnectionData?: ConnectionData | undefined;
+  ContactId?: string | undefined;
+  ParticipantId?: string | undefined;
+  ParticipantToken?: string | undefined;
 }
-export declare const NumberComparisonType: {
-  readonly EQUAL: "EQUAL";
-  readonly GREATER: "GREATER";
-  readonly GREATER_OR_EQUAL: "GREATER_OR_EQUAL";
-  readonly LESSER: "LESSER";
-  readonly LESSER_OR_EQUAL: "LESSER_OR_EQUAL";
-  readonly NOT_EQUAL: "NOT_EQUAL";
-  readonly RANGE: "RANGE";
-};
-export type NumberComparisonType =
-  (typeof NumberComparisonType)[keyof typeof NumberComparisonType];
-export interface NumberCondition {
-  FieldName?: string | undefined;
-  MinValue?: number | undefined;
-  MaxValue?: number | undefined;
-  ComparisonType?: NumberComparisonType | undefined;
+export interface DisconnectReason {
+  Code?: string | undefined;
 }
-export interface EvaluationSearchFilter {
-  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
+export interface StopContactRequest {
+  ContactId: string | undefined;
+  InstanceId: string | undefined;
+  DisconnectReason?: DisconnectReason | undefined;
 }
-export interface EvaluationSearchMetadata {
+export interface StopContactResponse {}
+export interface StopContactRecordingRequest {
+  InstanceId: string | undefined;
   ContactId: string | undefined;
-  EvaluatorArn: string | undefined;
-  ContactAgentId?: string | undefined;
-  CalibrationSessionId?: string | undefined;
-  ScorePercentage?: number | undefined;
-  ScoreAutomaticFail?: boolean | undefined;
-  ScoreNotApplicable?: boolean | undefined;
-  AutoEvaluationEnabled?: boolean | undefined;
-  AutoEvaluationStatus?: AutoEvaluationStatus | undefined;
-  AcknowledgedTime?: Date | undefined;
-  AcknowledgedBy?: string | undefined;
-  AcknowledgerComment?: string | undefined;
+  InitialContactId: string | undefined;
+  ContactRecordingType?: ContactRecordingType | undefined;
 }
-export interface EvaluationSearchSummary {
+export interface StopContactRecordingResponse {}
+export interface StopContactStreamingRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  StreamingId: string | undefined;
+}
+export interface StopContactStreamingResponse {}
+export interface EvaluationAnswerInput {
+  Value?: EvaluationAnswerData | undefined;
+}
+export type EvaluatorUserUnion =
+  | EvaluatorUserUnion.ConnectUserArnMember
+  | EvaluatorUserUnion.$UnknownMember;
+export declare namespace EvaluatorUserUnion {
+  interface ConnectUserArnMember {
+    ConnectUserArn: string;
+    $unknown?: never;
+  }
+  interface $UnknownMember {
+    ConnectUserArn?: never;
+    $unknown: [string, any];
+  }
+  interface Visitor<T> {
+    ConnectUserArn: (value: string) => T;
+    _: (name: string, value: any) => T;
+  }
+}
+export interface SubmitContactEvaluationRequest {
+  InstanceId: string | undefined;
+  EvaluationId: string | undefined;
+  Answers?: Record<string, EvaluationAnswerInput> | undefined;
+  Notes?: Record<string, EvaluationNote> | undefined;
+  SubmittedBy?: EvaluatorUserUnion | undefined;
+}
+export interface SubmitContactEvaluationResponse {
   EvaluationId: string | undefined;
   EvaluationArn: string | undefined;
-  EvaluationFormId?: string | undefined;
-  EvaluationFormVersion: number | undefined;
-  Metadata: EvaluationSearchMetadata | undefined;
-  Status: EvaluationStatus | undefined;
-  EvaluationType?: EvaluationType | undefined;
-  CreatedTime: Date | undefined;
-  LastModifiedTime: Date | undefined;
-  Tags?: Record<string, string> | undefined;
 }
-export interface SearchContactEvaluationsResponse {
-  EvaluationSearchSummaryList?: EvaluationSearchSummary[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface SuspendContactRecordingRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  InitialContactId: string | undefined;
+  ContactRecordingType?: ContactRecordingType | undefined;
 }
-export interface ControlPlaneTagFilter {
-  OrConditions?: TagCondition[][] | undefined;
-  AndConditions?: TagCondition[] | undefined;
-  TagCondition?: TagCondition | undefined;
+export interface SuspendContactRecordingResponse {}
+export interface TagContactRequest {
+  ContactId: string | undefined;
+  InstanceId: string | undefined;
+  Tags: Record<string, string> | undefined;
 }
-export interface ContactFlowModuleSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface TagContactResponse {}
+export interface TagResourceRequest {
+  resourceArn: string | undefined;
+  tags: Record<string, string> | undefined;
 }
-export interface SearchContactFlowModulesResponse {
-  ContactFlowModules?: ContactFlowModule[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface TransferContactRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  QueueId?: string | undefined;
+  UserId?: string | undefined;
+  ContactFlowId: string | undefined;
+  ClientToken?: string | undefined;
 }
-export interface ContactFlowSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface TransferContactResponse {
+  ContactId?: string | undefined;
+  ContactArn?: string | undefined;
 }
-export interface SearchContactFlowsResponse {
-  ContactFlows?: ContactFlow[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface UntagContactRequest {
+  ContactId: string | undefined;
+  InstanceId: string | undefined;
+  TagKeys: string[] | undefined;
 }
-export declare const SearchContactsTimeRangeType: {
-  readonly CONNECTED_TO_AGENT_TIMESTAMP: "CONNECTED_TO_AGENT_TIMESTAMP";
-  readonly DISCONNECT_TIMESTAMP: "DISCONNECT_TIMESTAMP";
-  readonly ENQUEUE_TIMESTAMP: "ENQUEUE_TIMESTAMP";
-  readonly INITIATION_TIMESTAMP: "INITIATION_TIMESTAMP";
-  readonly SCHEDULED_TIMESTAMP: "SCHEDULED_TIMESTAMP";
-};
-export type SearchContactsTimeRangeType =
-  (typeof SearchContactsTimeRangeType)[keyof typeof SearchContactsTimeRangeType];
-export interface SearchContactsTimeRange {
-  Type: SearchContactsTimeRangeType | undefined;
-  StartTime: Date | undefined;
-  EndTime: Date | undefined;
+export interface UntagContactResponse {}
+export interface UntagResourceRequest {
+  resourceArn: string | undefined;
+  tagKeys: string[] | undefined;
 }
-export declare const SearchContactsTimeRangeConditionType: {
-  readonly NOT_EXISTS: "NOT_EXISTS";
-};
-export type SearchContactsTimeRangeConditionType =
-  (typeof SearchContactsTimeRangeConditionType)[keyof typeof SearchContactsTimeRangeConditionType];
-export interface SearchContactsTimestampCondition {
-  Type: SearchContactsTimeRangeType | undefined;
-  ConditionType: SearchContactsTimeRangeConditionType | undefined;
+export interface UpdateAgentStatusRequest {
+  InstanceId: string | undefined;
+  AgentStatusId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  State?: AgentStatusState | undefined;
+  DisplayOrder?: number | undefined;
+  ResetOrderNumber?: boolean | undefined;
 }
-export interface SearchContactsAdditionalTimeRangeCriteria {
-  TimeRange?: SearchContactsTimeRange | undefined;
-  TimestampCondition?: SearchContactsTimestampCondition | undefined;
+export interface UpdateAuthenticationProfileRequest {
+  AuthenticationProfileId: string | undefined;
+  InstanceId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  AllowedIps?: string[] | undefined;
+  BlockedIps?: string[] | undefined;
+  PeriodicSessionDuration?: number | undefined;
+  SessionInactivityDuration?: number | undefined;
+  SessionInactivityHandlingEnabled?: boolean | undefined;
 }
-export declare const SearchContactsMatchType: {
-  readonly MATCH_ALL: "MATCH_ALL";
-  readonly MATCH_ANY: "MATCH_ANY";
-  readonly MATCH_EXACT: "MATCH_EXACT";
-  readonly MATCH_NONE: "MATCH_NONE";
-};
-export type SearchContactsMatchType =
-  (typeof SearchContactsMatchType)[keyof typeof SearchContactsMatchType];
-export interface SearchContactsAdditionalTimeRange {
-  Criteria: SearchContactsAdditionalTimeRangeCriteria[] | undefined;
-  MatchType: SearchContactsMatchType | undefined;
+export interface QueueInfoInput {
+  Id?: string | undefined;
 }
-export interface TranscriptCriteria {
-  ParticipantRole: ParticipantRole | undefined;
-  SearchText: string[] | undefined;
-  MatchType: SearchContactsMatchType | undefined;
+export interface UpdateContactResponse {}
+export interface UpdateContactAttributesRequest {
+  InitialContactId: string | undefined;
+  InstanceId: string | undefined;
+  Attributes: Record<string, string> | undefined;
 }
-export interface Transcript {
-  Criteria: TranscriptCriteria[] | undefined;
-  MatchType?: SearchContactsMatchType | undefined;
+export interface UpdateContactAttributesResponse {}
+export interface UpdateContactEvaluationRequest {
+  InstanceId: string | undefined;
+  EvaluationId: string | undefined;
+  Answers?: Record<string, EvaluationAnswerInput> | undefined;
+  Notes?: Record<string, EvaluationNote> | undefined;
+  UpdatedBy?: EvaluatorUserUnion | undefined;
 }
-export interface ContactAnalysis {
-  Transcript?: Transcript | undefined;
+export interface UpdateContactEvaluationResponse {
+  EvaluationId: string | undefined;
+  EvaluationArn: string | undefined;
 }
-export interface NameCriteria {
-  SearchText: string[] | undefined;
-  MatchType: SearchContactsMatchType | undefined;
+export interface UpdateContactFlowContentRequest {
+  InstanceId: string | undefined;
+  ContactFlowId: string | undefined;
+  Content: string | undefined;
 }
-export interface SearchableAgentCriteriaStep {
-  AgentIds?: string[] | undefined;
-  MatchType?: SearchContactsMatchType | undefined;
+export interface UpdateContactFlowContentResponse {}
+export interface UpdateContactFlowMetadataRequest {
+  InstanceId: string | undefined;
+  ContactFlowId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  ContactFlowState?: ContactFlowState | undefined;
 }
-export interface SearchableRoutingCriteriaStep {
-  AgentCriteria?: SearchableAgentCriteriaStep | undefined;
+export interface UpdateContactFlowMetadataResponse {}
+export interface UpdateContactFlowModuleContentRequest {
+  InstanceId: string | undefined;
+  ContactFlowModuleId: string | undefined;
+  Content: string | undefined;
 }
-export interface SearchableRoutingCriteria {
-  Steps?: SearchableRoutingCriteriaStep[] | undefined;
+export interface UpdateContactFlowModuleContentResponse {}
+export interface UpdateContactFlowModuleMetadataRequest {
+  InstanceId: string | undefined;
+  ContactFlowModuleId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  State?: ContactFlowModuleState | undefined;
 }
-export interface SearchableContactAttributesCriteria {
-  Key: string | undefined;
-  Values: string[] | undefined;
+export interface UpdateContactFlowModuleMetadataResponse {}
+export interface UpdateContactFlowNameRequest {
+  InstanceId: string | undefined;
+  ContactFlowId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
 }
-export interface SearchableContactAttributes {
-  Criteria: SearchableContactAttributesCriteria[] | undefined;
-  MatchType?: SearchContactsMatchType | undefined;
+export interface UpdateContactFlowNameResponse {}
+export interface RoutingCriteriaInputStepExpiry {
+  DurationInSeconds?: number | undefined;
 }
-export interface SearchableSegmentAttributesCriteria {
-  Key: string | undefined;
-  Values: string[] | undefined;
+export interface UpdateContactRoutingDataResponse {}
+export interface UpdateContactScheduleRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  ScheduledTime: Date | undefined;
 }
-export interface SearchableSegmentAttributes {
-  Criteria: SearchableSegmentAttributesCriteria[] | undefined;
-  MatchType?: SearchContactsMatchType | undefined;
+export interface UpdateContactScheduleResponse {}
+export interface UpdateEmailAddressMetadataRequest {
+  InstanceId: string | undefined;
+  EmailAddressId: string | undefined;
+  Description?: string | undefined;
+  DisplayName?: string | undefined;
+  ClientToken?: string | undefined;
 }
-export interface SearchCriteria {
-  Name?: NameCriteria | undefined;
-  AgentIds?: string[] | undefined;
-  AgentHierarchyGroups?: AgentHierarchyGroups | undefined;
-  Channels?: Channel[] | undefined;
-  ContactAnalysis?: ContactAnalysis | undefined;
-  InitiationMethods?: ContactInitiationMethod[] | undefined;
-  QueueIds?: string[] | undefined;
-  RoutingCriteria?: SearchableRoutingCriteria | undefined;
-  AdditionalTimeRange?: SearchContactsAdditionalTimeRange | undefined;
-  SearchableContactAttributes?: SearchableContactAttributes | undefined;
-  SearchableSegmentAttributes?: SearchableSegmentAttributes | undefined;
+export interface UpdateEmailAddressMetadataResponse {
+  EmailAddressId?: string | undefined;
+  EmailAddressArn?: string | undefined;
 }
-export declare const SortableFieldName: {
-  readonly CHANNEL: "CHANNEL";
-  readonly CONNECTED_TO_AGENT_TIMESTAMP: "CONNECTED_TO_AGENT_TIMESTAMP";
-  readonly DISCONNECT_TIMESTAMP: "DISCONNECT_TIMESTAMP";
-  readonly EXPIRY_TIMESTAMP: "EXPIRY_TIMESTAMP";
-  readonly INITIATION_METHOD: "INITIATION_METHOD";
-  readonly INITIATION_TIMESTAMP: "INITIATION_TIMESTAMP";
-  readonly SCHEDULED_TIMESTAMP: "SCHEDULED_TIMESTAMP";
-};
-export type SortableFieldName =
-  (typeof SortableFieldName)[keyof typeof SortableFieldName];
-export interface Sort {
-  FieldName: SortableFieldName | undefined;
-  Order: SortOrder | undefined;
+export interface UpdateEvaluationFormResponse {
+  EvaluationFormId: string | undefined;
+  EvaluationFormArn: string | undefined;
+  EvaluationFormVersion: number | undefined;
 }
-export interface SearchContactsRequest {
+export interface UpdateHoursOfOperationRequest {
   InstanceId: string | undefined;
-  TimeRange: SearchContactsTimeRange | undefined;
-  SearchCriteria?: SearchCriteria | undefined;
-  MaxResults?: number | undefined;
-  NextToken?: string | undefined;
-  Sort?: Sort | undefined;
+  HoursOfOperationId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  TimeZone?: string | undefined;
+  Config?: HoursOfOperationConfig[] | undefined;
+}
+export interface UpdateHoursOfOperationOverrideRequest {
+  InstanceId: string | undefined;
+  HoursOfOperationId: string | undefined;
+  HoursOfOperationOverrideId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  Config?: HoursOfOperationOverrideConfig[] | undefined;
+  EffectiveFrom?: string | undefined;
+  EffectiveTill?: string | undefined;
+}
+export interface UpdateInstanceAttributeRequest {
+  InstanceId: string | undefined;
+  AttributeType: InstanceAttributeType | undefined;
+  Value: string | undefined;
+  ClientToken?: string | undefined;
 }
-export interface ContactSearchSummaryAgentInfo {
-  Id?: string | undefined;
-  ConnectedToAgentTimestamp?: Date | undefined;
+export interface UpdateInstanceStorageConfigRequest {
+  InstanceId: string | undefined;
+  AssociationId: string | undefined;
+  ResourceType: InstanceStorageResourceType | undefined;
+  StorageConfig: InstanceStorageConfig | undefined;
+  ClientToken?: string | undefined;
 }
-export interface ContactSearchSummaryQueueInfo {
-  Id?: string | undefined;
-  EnqueueTimestamp?: Date | undefined;
+export interface UpdateParticipantAuthenticationRequest {
+  State: string | undefined;
+  InstanceId: string | undefined;
+  Code?: string | undefined;
+  Error?: string | undefined;
+  ErrorDescription?: string | undefined;
+}
+export interface UpdateParticipantAuthenticationResponse {}
+export type ParticipantTimerValue =
+  | ParticipantTimerValue.ParticipantTimerActionMember
+  | ParticipantTimerValue.ParticipantTimerDurationInMinutesMember
+  | ParticipantTimerValue.$UnknownMember;
+export declare namespace ParticipantTimerValue {
+  interface ParticipantTimerActionMember {
+    ParticipantTimerAction: ParticipantTimerAction;
+    ParticipantTimerDurationInMinutes?: never;
+    $unknown?: never;
+  }
+  interface ParticipantTimerDurationInMinutesMember {
+    ParticipantTimerAction?: never;
+    ParticipantTimerDurationInMinutes: number;
+    $unknown?: never;
+  }
+  interface $UnknownMember {
+    ParticipantTimerAction?: never;
+    ParticipantTimerDurationInMinutes?: never;
+    $unknown: [string, any];
+  }
+  interface Visitor<T> {
+    ParticipantTimerAction: (value: ParticipantTimerAction) => T;
+    ParticipantTimerDurationInMinutes: (value: number) => T;
+    _: (name: string, value: any) => T;
+  }
 }
-export interface EmailAddressSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface ParticipantTimerConfiguration {
+  ParticipantRole: TimerEligibleParticipantRoles | undefined;
+  TimerType: ParticipantTimerType | undefined;
+  TimerValue: ParticipantTimerValue | undefined;
 }
-export interface EmailAddressMetadata {
-  EmailAddressId?: string | undefined;
-  EmailAddressArn?: string | undefined;
-  EmailAddress?: string | undefined;
-  Description?: string | undefined;
-  DisplayName?: string | undefined;
-  AliasConfigurations?: AliasConfiguration[] | undefined;
+export interface ChatParticipantRoleConfig {
+  ParticipantTimerConfigList: ParticipantTimerConfiguration[] | undefined;
 }
-export interface SearchEmailAddressesResponse {
-  NextToken?: string | undefined;
-  EmailAddresses?: EmailAddressMetadata[] | undefined;
-  ApproximateTotalCount?: number | undefined;
+export type UpdateParticipantRoleConfigChannelInfo =
+  | UpdateParticipantRoleConfigChannelInfo.ChatMember
+  | UpdateParticipantRoleConfigChannelInfo.$UnknownMember;
+export declare namespace UpdateParticipantRoleConfigChannelInfo {
+  interface ChatMember {
+    Chat: ChatParticipantRoleConfig;
+    $unknown?: never;
+  }
+  interface $UnknownMember {
+    Chat?: never;
+    $unknown: [string, any];
+  }
+  interface Visitor<T> {
+    Chat: (value: ChatParticipantRoleConfig) => T;
+    _: (name: string, value: any) => T;
+  }
 }
-export interface EvaluationFormSearchFilter {
-  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
+export interface UpdateParticipantRoleConfigRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  ChannelConfiguration: UpdateParticipantRoleConfigChannelInfo | undefined;
 }
-export interface EvaluationFormSearchSummary {
-  EvaluationFormId: string | undefined;
-  EvaluationFormArn: string | undefined;
-  Title: string | undefined;
-  Status: EvaluationFormVersionStatus | undefined;
-  Description?: string | undefined;
-  CreatedTime: Date | undefined;
-  CreatedBy: string | undefined;
-  LastModifiedTime: Date | undefined;
-  LastModifiedBy: string | undefined;
-  LastActivatedTime?: Date | undefined;
-  LastActivatedBy?: string | undefined;
-  LatestVersion: number | undefined;
-  ActiveVersion?: number | undefined;
-  AutoEvaluationEnabled?: boolean | undefined;
-  Tags?: Record<string, string> | undefined;
+export interface UpdateParticipantRoleConfigResponse {}
+export interface UpdatePhoneNumberRequest {
+  PhoneNumberId: string | undefined;
+  TargetArn?: string | undefined;
+  InstanceId?: string | undefined;
+  ClientToken?: string | undefined;
 }
-export interface SearchEvaluationFormsResponse {
-  EvaluationFormSearchSummaryList?: EvaluationFormSearchSummary[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface UpdatePhoneNumberResponse {
+  PhoneNumberId?: string | undefined;
+  PhoneNumberArn?: string | undefined;
 }
-export declare const DateComparisonType: {
-  readonly EQUAL_TO: "EQUAL_TO";
-  readonly GREATER_THAN: "GREATER_THAN";
-  readonly GREATER_THAN_OR_EQUAL_TO: "GREATER_THAN_OR_EQUAL_TO";
-  readonly LESS_THAN: "LESS_THAN";
-  readonly LESS_THAN_OR_EQUAL_TO: "LESS_THAN_OR_EQUAL_TO";
-};
-export type DateComparisonType =
-  (typeof DateComparisonType)[keyof typeof DateComparisonType];
-export interface DateCondition {
-  FieldName?: string | undefined;
-  Value?: string | undefined;
-  ComparisonType?: DateComparisonType | undefined;
+export interface UpdatePhoneNumberMetadataRequest {
+  PhoneNumberId: string | undefined;
+  PhoneNumberDescription?: string | undefined;
+  ClientToken?: string | undefined;
 }
-export interface HoursOfOperationSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface UpdatePredefinedAttributeRequest {
+  InstanceId: string | undefined;
+  Name: string | undefined;
+  Values?: PredefinedAttributeValues | undefined;
+  Purposes?: string[] | undefined;
+  AttributeConfiguration?: InputPredefinedAttributeConfiguration | undefined;
 }
-export interface SearchHoursOfOperationOverridesResponse {
-  HoursOfOperationOverrides?: HoursOfOperationOverride[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface UpdatePromptRequest {
+  InstanceId: string | undefined;
+  PromptId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  S3Uri?: string | undefined;
 }
-export interface SearchHoursOfOperationsResponse {
-  HoursOfOperations?: HoursOfOperation[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface UpdatePromptResponse {
+  PromptARN?: string | undefined;
+  PromptId?: string | undefined;
 }
-export interface SearchPredefinedAttributesResponse {
-  PredefinedAttributes?: PredefinedAttribute[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface UpdateQueueHoursOfOperationRequest {
+  InstanceId: string | undefined;
+  QueueId: string | undefined;
+  HoursOfOperationId: string | undefined;
 }
-export interface PromptSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface UpdateQueueMaxContactsRequest {
+  InstanceId: string | undefined;
+  QueueId: string | undefined;
+  MaxContacts?: number | undefined;
 }
-export interface SearchPromptsResponse {
-  Prompts?: Prompt[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface UpdateQueueNameRequest {
+  InstanceId: string | undefined;
+  QueueId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
 }
-export declare const SearchableQueueType: {
-  readonly STANDARD: "STANDARD";
-};
-export type SearchableQueueType =
-  (typeof SearchableQueueType)[keyof typeof SearchableQueueType];
-export interface QueueSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface UpdateQueueOutboundCallerConfigRequest {
+  InstanceId: string | undefined;
+  QueueId: string | undefined;
+  OutboundCallerConfig: OutboundCallerConfig | undefined;
 }
-export interface SearchQueuesResponse {
-  Queues?: Queue[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface UpdateQueueOutboundEmailConfigRequest {
+  InstanceId: string | undefined;
+  QueueId: string | undefined;
+  OutboundEmailConfig: OutboundEmailConfig | undefined;
 }
-export interface QuickConnectSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface UpdateQueueStatusRequest {
+  InstanceId: string | undefined;
+  QueueId: string | undefined;
+  Status: QueueStatus | undefined;
 }
-export interface SearchQuickConnectsResponse {
-  QuickConnects?: QuickConnect[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface UpdateQuickConnectConfigRequest {
+  InstanceId: string | undefined;
+  QuickConnectId: string | undefined;
+  QuickConnectConfig: QuickConnectConfig | undefined;
 }
-export declare class MaximumResultReturnedException extends __BaseException {
-  readonly name: "MaximumResultReturnedException";
-  readonly $fault: "client";
-  Message?: string | undefined;
-  constructor(
-    opts: __ExceptionOptionType<MaximumResultReturnedException, __BaseException>
-  );
+export interface UpdateQuickConnectNameRequest {
+  InstanceId: string | undefined;
+  QuickConnectId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
 }
-export interface TagSearchCondition {
-  tagKey?: string | undefined;
-  tagValue?: string | undefined;
-  tagKeyComparisonType?: StringComparisonType | undefined;
-  tagValueComparisonType?: StringComparisonType | undefined;
+export interface UpdateRoutingProfileAgentAvailabilityTimerRequest {
+  InstanceId: string | undefined;
+  RoutingProfileId: string | undefined;
+  AgentAvailabilityTimer: AgentAvailabilityTimer | undefined;
 }
-export interface ResourceTagsSearchCriteria {
-  TagSearchCondition?: TagSearchCondition | undefined;
+export interface UpdateRoutingProfileConcurrencyRequest {
+  InstanceId: string | undefined;
+  RoutingProfileId: string | undefined;
+  MediaConcurrencies: MediaConcurrency[] | undefined;
 }
-export interface SearchResourceTagsRequest {
+export interface UpdateRoutingProfileDefaultOutboundQueueRequest {
   InstanceId: string | undefined;
-  ResourceTypes?: string[] | undefined;
-  NextToken?: string | undefined;
-  MaxResults?: number | undefined;
-  SearchCriteria?: ResourceTagsSearchCriteria | undefined;
+  RoutingProfileId: string | undefined;
+  DefaultOutboundQueueId: string | undefined;
 }
-export interface TagSet {
-  key?: string | undefined;
-  value?: string | undefined;
+export interface UpdateRoutingProfileNameRequest {
+  InstanceId: string | undefined;
+  RoutingProfileId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
 }
-export interface SearchResourceTagsResponse {
-  Tags?: TagSet[] | undefined;
-  NextToken?: string | undefined;
+export interface UpdateRoutingProfileQueuesRequest {
+  InstanceId: string | undefined;
+  RoutingProfileId: string | undefined;
+  QueueConfigs: RoutingProfileQueueConfig[] | undefined;
 }
-export interface RoutingProfileSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface UpdateRuleRequest {
+  RuleId: string | undefined;
+  InstanceId: string | undefined;
+  Name: string | undefined;
+  Function: string | undefined;
+  Actions: RuleAction[] | undefined;
+  PublishStatus: RulePublishStatus | undefined;
 }
-export interface SearchRoutingProfilesResponse {
-  RoutingProfiles?: RoutingProfile[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface UpdateSecurityProfileRequest {
+  Description?: string | undefined;
+  Permissions?: string[] | undefined;
+  SecurityProfileId: string | undefined;
+  InstanceId: string | undefined;
+  AllowedAccessControlTags?: Record<string, string> | undefined;
+  TagRestrictedResources?: string[] | undefined;
+  Applications?: Application[] | undefined;
+  HierarchyRestrictedResources?: string[] | undefined;
+  AllowedAccessControlHierarchyGroupId?: string | undefined;
 }
-export interface SecurityProfilesSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface UpdateTaskTemplateRequest {
+  TaskTemplateId: string | undefined;
+  InstanceId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  ContactFlowId?: string | undefined;
+  SelfAssignFlowId?: string | undefined;
+  Constraints?: TaskTemplateConstraints | undefined;
+  Defaults?: TaskTemplateDefaults | undefined;
+  Status?: TaskTemplateStatus | undefined;
+  Fields?: TaskTemplateField[] | undefined;
 }
-export interface SecurityProfileSearchSummary {
+export interface UpdateTaskTemplateResponse {
+  InstanceId?: string | undefined;
   Id?: string | undefined;
-  OrganizationResourceId?: string | undefined;
   Arn?: string | undefined;
-  SecurityProfileName?: string | undefined;
+  Name?: string | undefined;
   Description?: string | undefined;
-  Tags?: Record<string, string> | undefined;
-}
-export interface SearchSecurityProfilesResponse {
-  SecurityProfiles?: SecurityProfileSearchSummary[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+  ContactFlowId?: string | undefined;
+  SelfAssignFlowId?: string | undefined;
+  Constraints?: TaskTemplateConstraints | undefined;
+  Defaults?: TaskTemplateDefaults | undefined;
+  Fields?: TaskTemplateField[] | undefined;
+  Status?: TaskTemplateStatus | undefined;
+  LastModifiedTime?: Date | undefined;
+  CreatedTime?: Date | undefined;
 }
-export interface UserHierarchyGroupSearchFilter {
-  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
+export interface UpdateTrafficDistributionRequest {
+  Id: string | undefined;
+  TelephonyConfig?: TelephonyConfig | undefined;
+  SignInConfig?: SignInConfig | undefined;
+  AgentConfig?: AgentConfig | undefined;
 }
-export interface SearchUserHierarchyGroupsResponse {
-  UserHierarchyGroups?: HierarchyGroup[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface UpdateTrafficDistributionResponse {}
+export interface UpdateUserHierarchyRequest {
+  HierarchyGroupId?: string | undefined;
+  UserId: string | undefined;
+  InstanceId: string | undefined;
 }
-export declare const HierarchyGroupMatchType: {
-  readonly EXACT: "EXACT";
-  readonly WITH_CHILD_GROUPS: "WITH_CHILD_GROUPS";
-};
-export type HierarchyGroupMatchType =
-  (typeof HierarchyGroupMatchType)[keyof typeof HierarchyGroupMatchType];
-export interface HierarchyGroupCondition {
-  Value?: string | undefined;
-  HierarchyGroupMatchType?: HierarchyGroupMatchType | undefined;
+export interface UpdateUserHierarchyGroupNameRequest {
+  Name: string | undefined;
+  HierarchyGroupId: string | undefined;
+  InstanceId: string | undefined;
 }
-export interface Condition {
-  StringCondition?: StringCondition | undefined;
-  NumberCondition?: NumberCondition | undefined;
+export interface HierarchyLevelUpdate {
+  Name: string | undefined;
 }
-export declare const TargetListType: {
-  readonly PROFICIENCIES: "PROFICIENCIES";
-};
-export type TargetListType =
-  (typeof TargetListType)[keyof typeof TargetListType];
-export interface ListCondition {
-  TargetListType?: TargetListType | undefined;
-  Conditions?: Condition[] | undefined;
+export interface HierarchyStructureUpdate {
+  LevelOne?: HierarchyLevelUpdate | undefined;
+  LevelTwo?: HierarchyLevelUpdate | undefined;
+  LevelThree?: HierarchyLevelUpdate | undefined;
+  LevelFour?: HierarchyLevelUpdate | undefined;
+  LevelFive?: HierarchyLevelUpdate | undefined;
 }
-export interface AttributeAndCondition {
-  TagConditions?: TagCondition[] | undefined;
-  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
+export interface UpdateUserHierarchyStructureRequest {
+  HierarchyStructure: HierarchyStructureUpdate | undefined;
+  InstanceId: string | undefined;
 }
-export interface ControlPlaneUserAttributeFilter {
-  OrConditions?: AttributeAndCondition[] | undefined;
-  AndCondition?: AttributeAndCondition | undefined;
-  TagCondition?: TagCondition | undefined;
-  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
+export interface UpdateUserIdentityInfoRequest {
+  IdentityInfo: UserIdentityInfo | undefined;
+  UserId: string | undefined;
+  InstanceId: string | undefined;
 }
-export interface UserSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
-  UserAttributeFilter?: ControlPlaneUserAttributeFilter | undefined;
+export interface UpdateUserPhoneConfigRequest {
+  PhoneConfig: UserPhoneConfig | undefined;
+  UserId: string | undefined;
+  InstanceId: string | undefined;
 }
-export interface UserIdentityInfoLite {
-  FirstName?: string | undefined;
-  LastName?: string | undefined;
+export interface UpdateUserProficienciesRequest {
+  InstanceId: string | undefined;
+  UserId: string | undefined;
+  UserProficiencies: UserProficiency[] | undefined;
 }
-export interface UserSearchSummary {
-  Arn?: string | undefined;
-  DirectoryUserId?: string | undefined;
-  HierarchyGroupId?: string | undefined;
-  Id?: string | undefined;
-  IdentityInfo?: UserIdentityInfoLite | undefined;
-  PhoneConfig?: UserPhoneConfig | undefined;
-  RoutingProfileId?: string | undefined;
-  SecurityProfileIds?: string[] | undefined;
-  Tags?: Record<string, string> | undefined;
-  Username?: string | undefined;
+export interface UpdateUserRoutingProfileRequest {
+  RoutingProfileId: string | undefined;
+  UserId: string | undefined;
+  InstanceId: string | undefined;
 }
-export interface SearchUsersResponse {
-  Users?: UserSearchSummary[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface UpdateUserSecurityProfilesRequest {
+  SecurityProfileIds: string[] | undefined;
+  UserId: string | undefined;
+  InstanceId: string | undefined;
 }
-export interface SearchVocabulariesRequest {
+export interface UpdateViewContentRequest {
   InstanceId: string | undefined;
-  MaxResults?: number | undefined;
-  NextToken?: string | undefined;
-  State?: VocabularyState | undefined;
-  NameStartsWith?: string | undefined;
-  LanguageCode?: VocabularyLanguageCode | undefined;
+  ViewId: string | undefined;
+  Status: ViewStatus | undefined;
+  Content: ViewInputContent | undefined;
 }
-export interface VocabularySummary {
-  Name: string | undefined;
-  Id: string | undefined;
-  Arn: string | undefined;
-  LanguageCode: VocabularyLanguageCode | undefined;
-  State: VocabularyState | undefined;
-  LastModifiedTime: Date | undefined;
-  FailureReason?: string | undefined;
+export interface UpdateViewContentResponse {
+  View?: View | undefined;
 }
-export interface SearchVocabulariesResponse {
-  VocabularySummaryList?: VocabularySummary[] | undefined;
-  NextToken?: string | undefined;
+export interface UpdateViewMetadataRequest {
+  InstanceId: string | undefined;
+  ViewId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
 }
-export declare const ChatEventType: {
-  readonly DISCONNECT: "DISCONNECT";
-  readonly EVENT: "EVENT";
-  readonly MESSAGE: "MESSAGE";
-};
-export type ChatEventType = (typeof ChatEventType)[keyof typeof ChatEventType];
-export interface ChatEvent {
-  Type: ChatEventType | undefined;
-  ContentType?: string | undefined;
-  Content?: string | undefined;
+export interface UpdateViewMetadataResponse {}
+export interface EvaluationFormItemEnablementCondition {
+  Operands: EvaluationFormItemEnablementConditionOperand[] | undefined;
+  Operator?: EvaluationFormItemEnablementOperator | undefined;
+}
+export type EvaluationFormItemEnablementConditionOperand =
+  | EvaluationFormItemEnablementConditionOperand.ConditionMember
+  | EvaluationFormItemEnablementConditionOperand.ExpressionMember
+  | EvaluationFormItemEnablementConditionOperand.$UnknownMember;
+export declare namespace EvaluationFormItemEnablementConditionOperand {
+  interface ExpressionMember {
+    Expression: EvaluationFormItemEnablementExpression;
+    Condition?: never;
+    $unknown?: never;
+  }
+  interface ConditionMember {
+    Expression?: never;
+    Condition: EvaluationFormItemEnablementCondition;
+    $unknown?: never;
+  }
+  interface $UnknownMember {
+    Expression?: never;
+    Condition?: never;
+    $unknown: [string, any];
+  }
+  interface Visitor<T> {
+    Expression: (value: EvaluationFormItemEnablementExpression) => T;
+    Condition: (value: EvaluationFormItemEnablementCondition) => T;
+    _: (name: string, value: any) => T;
+  }
 }
-export interface ParticipantDetails {
-  DisplayName: string | undefined;
+export interface AgentStatusSearchCriteria {
+  OrConditions?: AgentStatusSearchCriteria[] | undefined;
+  AndConditions?: AgentStatusSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
-export interface ChatStreamingConfiguration {
-  StreamingEndpointArn: string | undefined;
+export interface ContactFlowModuleSearchCriteria {
+  OrConditions?: ContactFlowModuleSearchCriteria[] | undefined;
+  AndConditions?: ContactFlowModuleSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
+  StateCondition?: ContactFlowModuleState | undefined;
+  StatusCondition?: ContactFlowModuleStatus | undefined;
 }
-export interface NewSessionDetails {
-  SupportedMessagingContentTypes?: string[] | undefined;
-  ParticipantDetails?: ParticipantDetails | undefined;
-  Attributes?: Record<string, string> | undefined;
-  StreamingConfiguration?: ChatStreamingConfiguration | undefined;
+export interface ContactFlowSearchCriteria {
+  OrConditions?: ContactFlowSearchCriteria[] | undefined;
+  AndConditions?: ContactFlowSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
+  TypeCondition?: ContactFlowType | undefined;
+  StateCondition?: ContactFlowState | undefined;
+  StatusCondition?: ContactFlowStatus | undefined;
 }
-export interface SendChatIntegrationEventRequest {
-  SourceId: string | undefined;
-  DestinationId: string | undefined;
-  Subtype?: string | undefined;
-  Event: ChatEvent | undefined;
-  NewSessionDetails?: NewSessionDetails | undefined;
+export interface EmailAddressSearchCriteria {
+  OrConditions?: EmailAddressSearchCriteria[] | undefined;
+  AndConditions?: EmailAddressSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
-export interface SendChatIntegrationEventResponse {
-  InitialContactId?: string | undefined;
-  NewChatCreated?: boolean | undefined;
+export interface EvaluationFormItemEnablementConfiguration {
+  Condition: EvaluationFormItemEnablementCondition | undefined;
+  Action: EvaluationFormItemEnablementAction | undefined;
+  DefaultAction?: EvaluationFormItemEnablementAction | undefined;
 }
-export interface EmailAddressInfo {
-  EmailAddress: string | undefined;
-  DisplayName?: string | undefined;
+export interface EvaluationFormSearchCriteria {
+  OrConditions?: EvaluationFormSearchCriteria[] | undefined;
+  AndConditions?: EvaluationFormSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
+  NumberCondition?: NumberCondition | undefined;
+  BooleanCondition?: BooleanCondition | undefined;
+  DateTimeCondition?: DateTimeCondition | undefined;
 }
-export interface OutboundAdditionalRecipients {
-  CcEmailAddresses?: EmailAddressInfo[] | undefined;
+export interface EvaluationSearchCriteria {
+  OrConditions?: EvaluationSearchCriteria[] | undefined;
+  AndConditions?: EvaluationSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
+  NumberCondition?: NumberCondition | undefined;
+  BooleanCondition?: BooleanCondition | undefined;
+  DateTimeCondition?: DateTimeCondition | undefined;
+  DecimalCondition?: DecimalCondition | undefined;
+}
+export interface Expression {
+  AttributeCondition?: AttributeCondition | undefined;
+  AndExpression?: Expression[] | undefined;
+  OrExpression?: Expression[] | undefined;
+  NotAttributeCondition?: AttributeCondition | undefined;
+}
+export interface HoursOfOperationOverrideSearchCriteria {
+  OrConditions?: HoursOfOperationOverrideSearchCriteria[] | undefined;
+  AndConditions?: HoursOfOperationOverrideSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
+  DateCondition?: DateCondition | undefined;
 }
-export declare const OutboundMessageSourceType: {
-  readonly RAW: "RAW";
-  readonly TEMPLATE: "TEMPLATE";
-};
-export type OutboundMessageSourceType =
-  (typeof OutboundMessageSourceType)[keyof typeof OutboundMessageSourceType];
-export interface OutboundRawMessage {
-  Subject: string | undefined;
-  Body: string | undefined;
-  ContentType: string | undefined;
+export interface HoursOfOperationSearchCriteria {
+  OrConditions?: HoursOfOperationSearchCriteria[] | undefined;
+  AndConditions?: HoursOfOperationSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
-export interface TemplateAttributes {
-  CustomAttributes?: Record<string, string> | undefined;
-  CustomerProfileAttributes?: string | undefined;
+export interface PredefinedAttributeSearchCriteria {
+  OrConditions?: PredefinedAttributeSearchCriteria[] | undefined;
+  AndConditions?: PredefinedAttributeSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
-export interface TemplatedMessageConfig {
-  KnowledgeBaseId: string | undefined;
-  MessageTemplateId: string | undefined;
-  TemplateAttributes: TemplateAttributes | undefined;
+export interface PromptSearchCriteria {
+  OrConditions?: PromptSearchCriteria[] | undefined;
+  AndConditions?: PromptSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
-export interface OutboundEmailContent {
-  MessageSourceType: OutboundMessageSourceType | undefined;
-  TemplatedMessageConfig?: TemplatedMessageConfig | undefined;
-  RawMessage?: OutboundRawMessage | undefined;
+export interface QueueSearchCriteria {
+  OrConditions?: QueueSearchCriteria[] | undefined;
+  AndConditions?: QueueSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
+  QueueTypeCondition?: SearchableQueueType | undefined;
 }
-export interface SourceCampaign {
-  CampaignId?: string | undefined;
-  OutboundRequestId?: string | undefined;
+export interface QuickConnectSearchCriteria {
+  OrConditions?: QuickConnectSearchCriteria[] | undefined;
+  AndConditions?: QuickConnectSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
-export declare const TrafficType: {
-  readonly CAMPAIGN: "CAMPAIGN";
-  readonly GENERAL: "GENERAL";
-};
-export type TrafficType = (typeof TrafficType)[keyof typeof TrafficType];
-export interface SendOutboundEmailRequest {
-  InstanceId: string | undefined;
-  FromEmailAddress: EmailAddressInfo | undefined;
-  DestinationEmailAddress: EmailAddressInfo | undefined;
-  AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
-  EmailMessage: OutboundEmailContent | undefined;
-  TrafficType: TrafficType | undefined;
-  SourceCampaign?: SourceCampaign | undefined;
-  ClientToken?: string | undefined;
+export interface RoutingProfileSearchCriteria {
+  OrConditions?: RoutingProfileSearchCriteria[] | undefined;
+  AndConditions?: RoutingProfileSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
-export interface SendOutboundEmailResponse {}
-export interface StartAttachedFileUploadRequest {
-  ClientToken?: string | undefined;
-  InstanceId: string | undefined;
-  FileName: string | undefined;
-  FileSizeInBytes: number | undefined;
-  UrlExpiryInSeconds?: number | undefined;
-  FileUseCaseType: FileUseCaseType | undefined;
-  AssociatedResourceArn: string | undefined;
-  CreatedBy?: CreatedByInfo | undefined;
-  Tags?: Record<string, string> | undefined;
+export interface SecurityProfileSearchCriteria {
+  OrConditions?: SecurityProfileSearchCriteria[] | undefined;
+  AndConditions?: SecurityProfileSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
-export interface UploadUrlMetadata {
-  Url?: string | undefined;
-  UrlExpiry?: string | undefined;
-  HeadersToInclude?: Record<string, string> | undefined;
+export interface SegmentAttributeValue {
+  ValueString?: string | undefined;
+  ValueMap?: Record<string, SegmentAttributeValue> | undefined;
+  ValueInteger?: number | undefined;
+  ValueList?: SegmentAttributeValue[] | undefined;
+  ValueArn?: string | undefined;
 }
-export interface StartAttachedFileUploadResponse {
-  FileArn?: string | undefined;
-  FileId?: string | undefined;
-  CreationTime?: string | undefined;
-  FileStatus?: FileStatusType | undefined;
-  CreatedBy?: CreatedByInfo | undefined;
-  UploadUrlMetadata?: UploadUrlMetadata | undefined;
+export interface UserHierarchyGroupSearchCriteria {
+  OrConditions?: UserHierarchyGroupSearchCriteria[] | undefined;
+  AndConditions?: UserHierarchyGroupSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
-export interface ChatMessage {
-  ContentType: string | undefined;
-  Content: string | undefined;
+export interface UserSearchCriteria {
+  OrConditions?: UserSearchCriteria[] | undefined;
+  AndConditions?: UserSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
+  ListCondition?: ListCondition | undefined;
+  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
 }
-export interface PersistentChat {
-  RehydrationType?: RehydrationType | undefined;
-  SourceContactId?: string | undefined;
+export interface EvaluationFormQuestion {
+  Title: string | undefined;
+  Instructions?: string | undefined;
+  RefId: string | undefined;
+  NotApplicableEnabled?: boolean | undefined;
+  QuestionType: EvaluationFormQuestionType | undefined;
+  QuestionTypeProperties?: EvaluationFormQuestionTypeProperties | undefined;
+  Enablement?: EvaluationFormItemEnablementConfiguration | undefined;
+  Weight?: number | undefined;
+}
+export interface RoutingCriteriaInputStep {
+  Expiry?: RoutingCriteriaInputStepExpiry | undefined;
+  Expression?: Expression | undefined;
+}
+export interface SearchAgentStatusesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: AgentStatusSearchFilter | undefined;
+  SearchCriteria?: AgentStatusSearchCriteria | undefined;
 }
-export interface StartChatContactResponse {
-  ContactId?: string | undefined;
-  ParticipantId?: string | undefined;
-  ParticipantToken?: string | undefined;
-  ContinuedFromContactId?: string | undefined;
+export interface SearchContactEvaluationsRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchCriteria?: EvaluationSearchCriteria | undefined;
+  SearchFilter?: EvaluationSearchFilter | undefined;
 }
-export interface AutoEvaluationConfiguration {
-  Enabled: boolean | undefined;
+export interface SearchContactFlowModulesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: ContactFlowModuleSearchFilter | undefined;
+  SearchCriteria?: ContactFlowModuleSearchCriteria | undefined;
 }
-export interface StartContactEvaluationRequest {
+export interface SearchContactFlowsRequest {
   InstanceId: string | undefined;
-  ContactId: string | undefined;
-  EvaluationFormId: string | undefined;
-  AutoEvaluationConfiguration?: AutoEvaluationConfiguration | undefined;
-  ClientToken?: string | undefined;
-  Tags?: Record<string, string> | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: ContactFlowSearchFilter | undefined;
+  SearchCriteria?: ContactFlowSearchCriteria | undefined;
 }
-export interface StartContactEvaluationResponse {
-  EvaluationId: string | undefined;
-  EvaluationArn: string | undefined;
+export interface SearchEmailAddressesRequest {
+  InstanceId: string | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+  SearchCriteria?: EmailAddressSearchCriteria | undefined;
+  SearchFilter?: EmailAddressSearchFilter | undefined;
 }
-export declare const IvrRecordingTrack: {
-  readonly ALL: "ALL";
-};
-export type IvrRecordingTrack =
-  (typeof IvrRecordingTrack)[keyof typeof IvrRecordingTrack];
-export declare const VoiceRecordingTrack: {
-  readonly ALL: "ALL";
-  readonly FROM_AGENT: "FROM_AGENT";
-  readonly TO_AGENT: "TO_AGENT";
-};
-export type VoiceRecordingTrack =
-  (typeof VoiceRecordingTrack)[keyof typeof VoiceRecordingTrack];
-export interface VoiceRecordingConfiguration {
-  VoiceRecordingTrack?: VoiceRecordingTrack | undefined;
-  IvrRecordingTrack?: IvrRecordingTrack | undefined;
+export interface SearchEvaluationFormsRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchCriteria?: EvaluationFormSearchCriteria | undefined;
+  SearchFilter?: EvaluationFormSearchFilter | undefined;
 }
-export interface StartContactRecordingRequest {
+export interface SearchHoursOfOperationOverridesRequest {
   InstanceId: string | undefined;
-  ContactId: string | undefined;
-  InitialContactId: string | undefined;
-  VoiceRecordingConfiguration: VoiceRecordingConfiguration | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: HoursOfOperationSearchFilter | undefined;
+  SearchCriteria?: HoursOfOperationOverrideSearchCriteria | undefined;
 }
-export interface StartContactRecordingResponse {}
-export interface StartContactStreamingRequest {
+export interface SearchHoursOfOperationsRequest {
   InstanceId: string | undefined;
-  ContactId: string | undefined;
-  ChatStreamingConfiguration: ChatStreamingConfiguration | undefined;
-  ClientToken?: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: HoursOfOperationSearchFilter | undefined;
+  SearchCriteria?: HoursOfOperationSearchCriteria | undefined;
 }
-export interface StartContactStreamingResponse {
-  StreamingId: string | undefined;
+export interface SearchPredefinedAttributesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchCriteria?: PredefinedAttributeSearchCriteria | undefined;
 }
-export interface InboundAdditionalRecipients {
-  ToAddresses?: EmailAddressInfo[] | undefined;
-  CcAddresses?: EmailAddressInfo[] | undefined;
+export interface SearchPromptsRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: PromptSearchFilter | undefined;
+  SearchCriteria?: PromptSearchCriteria | undefined;
 }
-export interface EmailAttachment {
-  FileName: string | undefined;
-  S3Url: string | undefined;
+export interface SearchQueuesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: QueueSearchFilter | undefined;
+  SearchCriteria?: QueueSearchCriteria | undefined;
 }
-export declare const InboundMessageSourceType: {
-  readonly RAW: "RAW";
-};
-export type InboundMessageSourceType =
-  (typeof InboundMessageSourceType)[keyof typeof InboundMessageSourceType];
-export declare const EmailHeaderType: {
-  readonly IN_REPLY_TO: "IN_REPLY_TO";
-  readonly MESSAGE_ID: "MESSAGE_ID";
-  readonly REFERENCES: "REFERENCES";
-  readonly X_SES_SPAM_VERDICT: "X_SES_SPAM_VERDICT";
-  readonly X_SES_VIRUS_VERDICT: "X_SES_VIRUS_VERDICT";
-};
-export type EmailHeaderType =
-  (typeof EmailHeaderType)[keyof typeof EmailHeaderType];
-export interface InboundRawMessage {
-  Subject: string | undefined;
-  Body: string | undefined;
-  ContentType: string | undefined;
-  Headers?: Partial<Record<EmailHeaderType, string>> | undefined;
+export interface SearchQuickConnectsRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: QuickConnectSearchFilter | undefined;
+  SearchCriteria?: QuickConnectSearchCriteria | undefined;
 }
-export interface InboundEmailContent {
-  MessageSourceType: InboundMessageSourceType | undefined;
-  RawMessage?: InboundRawMessage | undefined;
+export interface SearchRoutingProfilesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: RoutingProfileSearchFilter | undefined;
+  SearchCriteria?: RoutingProfileSearchCriteria | undefined;
 }
-export interface StartEmailContactResponse {
-  ContactId?: string | undefined;
+export interface SearchSecurityProfilesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchCriteria?: SecurityProfileSearchCriteria | undefined;
+  SearchFilter?: SecurityProfilesSearchFilter | undefined;
 }
-export interface StartOutboundChatContactResponse {
-  ContactId?: string | undefined;
+export interface SearchUserHierarchyGroupsRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: UserHierarchyGroupSearchFilter | undefined;
+  SearchCriteria?: UserHierarchyGroupSearchCriteria | undefined;
 }
-export interface StartOutboundEmailContactRequest {
+export interface SearchUsersRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: UserSearchFilter | undefined;
+  SearchCriteria?: UserSearchCriteria | undefined;
+}
+export interface Step {
+  Expiry?: Expiry | undefined;
+  Expression?: Expression | undefined;
+  Status?: RoutingCriteriaStepStatus | undefined;
+}
+export interface ContactSearchSummarySegmentAttributeValue {
+  ValueString?: string | undefined;
+  ValueMap?: Record<string, SegmentAttributeValue> | undefined;
+}
+export interface CreateContactRequest {
   InstanceId: string | undefined;
-  ContactId: string | undefined;
-  FromEmailAddress?: EmailAddressInfo | undefined;
-  DestinationEmailAddress: EmailAddressInfo | undefined;
-  AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
-  EmailMessage: OutboundEmailContent | undefined;
   ClientToken?: string | undefined;
+  RelatedContactId?: string | undefined;
+  Attributes?: Record<string, string> | undefined;
+  References?: Record<string, Reference> | undefined;
+  Channel: Channel | undefined;
+  InitiationMethod: ContactInitiationMethod | undefined;
+  ExpiryDurationInMinutes?: number | undefined;
+  UserInfo?: UserInfo | undefined;
+  InitiateAs?: InitiateAs | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
+  PreviousContactId?: string | undefined;
 }
-export interface StartOutboundEmailContactResponse {
-  ContactId?: string | undefined;
+export interface StartChatContactRequest {
+  InstanceId: string | undefined;
+  ContactFlowId: string | undefined;
+  Attributes?: Record<string, string> | undefined;
+  ParticipantDetails: ParticipantDetails | undefined;
+  InitialMessage?: ChatMessage | undefined;
+  ClientToken?: string | undefined;
+  ChatDurationInMinutes?: number | undefined;
+  SupportedMessagingContentTypes?: string[] | undefined;
+  PersistentChat?: PersistentChat | undefined;
+  RelatedContactId?: string | undefined;
+  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
+  CustomerId?: string | undefined;
 }