@aws-sdk/client-connect 3.933.0 → 3.935.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist-cjs/index.js +1332 -1329
- package/dist-es/index.js +2 -1
- package/dist-es/models/enums.js +1078 -0
- package/dist-es/models/errors.js +375 -0
- package/dist-es/models/models_0.js +1 -663
- package/dist-es/models/models_1.js +1 -538
- package/dist-es/models/models_2.js +1 -183
- package/dist-es/models/models_3.js +1 -72
- package/dist-es/schemas/schemas_0.js +7 -2
- package/dist-types/commands/CreateContactCommand.d.ts +1 -1
- package/dist-types/commands/CreateViewCommand.d.ts +1 -2
- package/dist-types/commands/CreateViewVersionCommand.d.ts +1 -1
- package/dist-types/commands/CreateVocabularyCommand.d.ts +1 -1
- package/dist-types/commands/DeactivateEvaluationFormCommand.d.ts +1 -1
- package/dist-types/commands/DeleteAttachedFileCommand.d.ts +1 -1
- package/dist-types/commands/DeleteContactEvaluationCommand.d.ts +1 -1
- package/dist-types/commands/DeleteContactFlowCommand.d.ts +1 -1
- package/dist-types/commands/DeleteContactFlowModuleCommand.d.ts +1 -1
- package/dist-types/commands/DeleteContactFlowVersionCommand.d.ts +1 -1
- package/dist-types/commands/DeleteEmailAddressCommand.d.ts +1 -1
- package/dist-types/commands/DeleteEvaluationFormCommand.d.ts +1 -1
- package/dist-types/commands/DeleteHoursOfOperationCommand.d.ts +1 -1
- package/dist-types/commands/DeleteHoursOfOperationOverrideCommand.d.ts +1 -1
- package/dist-types/commands/DeleteInstanceCommand.d.ts +1 -1
- package/dist-types/commands/DeleteIntegrationAssociationCommand.d.ts +1 -1
- package/dist-types/commands/DeletePredefinedAttributeCommand.d.ts +1 -1
- package/dist-types/commands/DeletePromptCommand.d.ts +1 -1
- package/dist-types/commands/DeletePushNotificationRegistrationCommand.d.ts +1 -1
- package/dist-types/commands/DeleteQueueCommand.d.ts +1 -1
- package/dist-types/commands/DeleteQuickConnectCommand.d.ts +1 -1
- package/dist-types/commands/DeleteRoutingProfileCommand.d.ts +1 -1
- package/dist-types/commands/DeleteRuleCommand.d.ts +1 -1
- package/dist-types/commands/DeleteSecurityProfileCommand.d.ts +1 -1
- package/dist-types/commands/DeleteTaskTemplateCommand.d.ts +1 -1
- package/dist-types/commands/DeleteTrafficDistributionGroupCommand.d.ts +1 -1
- package/dist-types/commands/DeleteUseCaseCommand.d.ts +1 -1
- package/dist-types/commands/DeleteUserCommand.d.ts +1 -1
- package/dist-types/commands/DeleteUserHierarchyGroupCommand.d.ts +1 -1
- package/dist-types/commands/DeleteViewCommand.d.ts +1 -1
- package/dist-types/commands/DeleteViewVersionCommand.d.ts +1 -1
- package/dist-types/commands/DeleteVocabularyCommand.d.ts +1 -1
- package/dist-types/commands/DescribeAgentStatusCommand.d.ts +1 -1
- package/dist-types/commands/DescribeAuthenticationProfileCommand.d.ts +1 -1
- package/dist-types/commands/DescribeContactCommand.d.ts +2 -1
- package/dist-types/commands/DescribeContactEvaluationCommand.d.ts +1 -1
- package/dist-types/commands/ListBotsCommand.d.ts +1 -2
- package/dist-types/commands/ListContactEvaluationsCommand.d.ts +1 -1
- package/dist-types/commands/ListContactFlowModulesCommand.d.ts +1 -1
- package/dist-types/commands/ListContactFlowVersionsCommand.d.ts +1 -1
- package/dist-types/commands/ListContactFlowsCommand.d.ts +1 -1
- package/dist-types/commands/ListContactReferencesCommand.d.ts +1 -1
- package/dist-types/commands/ListDefaultVocabulariesCommand.d.ts +1 -1
- package/dist-types/commands/ListEvaluationFormVersionsCommand.d.ts +1 -1
- package/dist-types/commands/ListEvaluationFormsCommand.d.ts +1 -1
- package/dist-types/commands/ListFlowAssociationsCommand.d.ts +1 -1
- package/dist-types/commands/ListHoursOfOperationOverridesCommand.d.ts +1 -1
- package/dist-types/commands/ListHoursOfOperationsCommand.d.ts +1 -1
- package/dist-types/commands/ListInstanceAttributesCommand.d.ts +1 -1
- package/dist-types/commands/ListInstanceStorageConfigsCommand.d.ts +1 -1
- package/dist-types/commands/ListInstancesCommand.d.ts +1 -1
- package/dist-types/commands/ListIntegrationAssociationsCommand.d.ts +1 -1
- package/dist-types/commands/ListLambdaFunctionsCommand.d.ts +1 -1
- package/dist-types/commands/ListLexBotsCommand.d.ts +1 -1
- package/dist-types/commands/ListPhoneNumbersCommand.d.ts +1 -1
- package/dist-types/commands/ListPhoneNumbersV2Command.d.ts +1 -1
- package/dist-types/commands/ListPredefinedAttributesCommand.d.ts +1 -1
- package/dist-types/commands/ListPromptsCommand.d.ts +1 -1
- package/dist-types/commands/ListQueueQuickConnectsCommand.d.ts +1 -1
- package/dist-types/commands/ListQueuesCommand.d.ts +1 -1
- package/dist-types/commands/ListQuickConnectsCommand.d.ts +1 -1
- package/dist-types/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +1 -1
- package/dist-types/commands/ListRoutingProfileManualAssignmentQueuesCommand.d.ts +1 -1
- package/dist-types/commands/ListRoutingProfileQueuesCommand.d.ts +1 -1
- package/dist-types/commands/ListRoutingProfilesCommand.d.ts +1 -1
- package/dist-types/commands/ListRulesCommand.d.ts +1 -1
- package/dist-types/commands/ListSecurityKeysCommand.d.ts +1 -1
- package/dist-types/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
- package/dist-types/commands/ListSecurityProfilePermissionsCommand.d.ts +1 -1
- package/dist-types/commands/ListSecurityProfilesCommand.d.ts +1 -1
- package/dist-types/commands/ListTagsForResourceCommand.d.ts +1 -1
- package/dist-types/commands/ListTaskTemplatesCommand.d.ts +1 -1
- package/dist-types/commands/ListTrafficDistributionGroupUsersCommand.d.ts +2 -1
- package/dist-types/commands/ListTrafficDistributionGroupsCommand.d.ts +1 -1
- package/dist-types/commands/SearchAgentStatusesCommand.d.ts +1 -2
- package/dist-types/commands/SearchContactEvaluationsCommand.d.ts +1 -2
- package/dist-types/commands/SearchContactFlowModulesCommand.d.ts +1 -2
- package/dist-types/commands/SearchContactFlowsCommand.d.ts +1 -2
- package/dist-types/commands/SearchEmailAddressesCommand.d.ts +1 -2
- package/dist-types/commands/SearchEvaluationFormsCommand.d.ts +1 -2
- package/dist-types/commands/SearchHoursOfOperationOverridesCommand.d.ts +1 -2
- package/dist-types/commands/SearchHoursOfOperationsCommand.d.ts +1 -2
- package/dist-types/commands/SearchPredefinedAttributesCommand.d.ts +1 -2
- package/dist-types/commands/SearchPromptsCommand.d.ts +1 -2
- package/dist-types/commands/SearchQueuesCommand.d.ts +1 -2
- package/dist-types/commands/SearchQuickConnectsCommand.d.ts +1 -2
- package/dist-types/commands/SearchRoutingProfilesCommand.d.ts +1 -2
- package/dist-types/commands/SearchSecurityProfilesCommand.d.ts +1 -2
- package/dist-types/commands/SearchUserHierarchyGroupsCommand.d.ts +1 -2
- package/dist-types/commands/SearchUsersCommand.d.ts +1 -2
- package/dist-types/commands/StartChatContactCommand.d.ts +1 -2
- package/dist-types/commands/StartOutboundVoiceContactCommand.d.ts +6 -1
- package/dist-types/commands/StartScreenSharingCommand.d.ts +1 -1
- package/dist-types/commands/StartTaskContactCommand.d.ts +2 -1
- package/dist-types/commands/StartWebRTCContactCommand.d.ts +1 -1
- package/dist-types/commands/StopContactCommand.d.ts +1 -1
- package/dist-types/commands/StopContactRecordingCommand.d.ts +1 -1
- package/dist-types/commands/StopContactStreamingCommand.d.ts +1 -1
- package/dist-types/commands/SubmitContactEvaluationCommand.d.ts +1 -1
- package/dist-types/commands/SuspendContactRecordingCommand.d.ts +1 -1
- package/dist-types/commands/TagContactCommand.d.ts +1 -1
- package/dist-types/commands/TagResourceCommand.d.ts +1 -1
- package/dist-types/commands/TransferContactCommand.d.ts +1 -1
- package/dist-types/commands/UntagContactCommand.d.ts +1 -1
- package/dist-types/commands/UntagResourceCommand.d.ts +1 -1
- package/dist-types/commands/UpdateAgentStatusCommand.d.ts +1 -1
- package/dist-types/commands/UpdateAuthenticationProfileCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactAttributesCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactCommand.d.ts +2 -1
- package/dist-types/commands/UpdateContactEvaluationCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowContentCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowMetadataCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowModuleContentCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowModuleMetadataCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowNameCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactRoutingDataCommand.d.ts +2 -1
- package/dist-types/commands/UpdateContactScheduleCommand.d.ts +1 -1
- package/dist-types/commands/UpdateEmailAddressMetadataCommand.d.ts +1 -1
- package/dist-types/commands/UpdateEvaluationFormCommand.d.ts +2 -1
- package/dist-types/commands/UpdateHoursOfOperationCommand.d.ts +1 -1
- package/dist-types/commands/UpdateHoursOfOperationOverrideCommand.d.ts +1 -1
- package/dist-types/commands/UpdateInstanceAttributeCommand.d.ts +1 -1
- package/dist-types/commands/UpdateInstanceStorageConfigCommand.d.ts +1 -1
- package/dist-types/commands/UpdateParticipantAuthenticationCommand.d.ts +1 -1
- package/dist-types/commands/UpdateParticipantRoleConfigCommand.d.ts +1 -1
- package/dist-types/commands/UpdatePhoneNumberCommand.d.ts +1 -1
- package/dist-types/commands/UpdatePhoneNumberMetadataCommand.d.ts +1 -1
- package/dist-types/commands/UpdatePredefinedAttributeCommand.d.ts +1 -1
- package/dist-types/commands/UpdatePromptCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQueueHoursOfOperationCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQueueMaxContactsCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQueueNameCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQueueOutboundCallerConfigCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQueueStatusCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQuickConnectConfigCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQuickConnectNameCommand.d.ts +1 -1
- package/dist-types/commands/UpdateRoutingProfileAgentAvailabilityTimerCommand.d.ts +1 -1
- package/dist-types/commands/UpdateRoutingProfileConcurrencyCommand.d.ts +1 -1
- package/dist-types/commands/UpdateRoutingProfileDefaultOutboundQueueCommand.d.ts +1 -1
- package/dist-types/commands/UpdateRoutingProfileNameCommand.d.ts +1 -1
- package/dist-types/commands/UpdateRoutingProfileQueuesCommand.d.ts +1 -1
- package/dist-types/commands/UpdateRuleCommand.d.ts +1 -1
- package/dist-types/commands/UpdateSecurityProfileCommand.d.ts +1 -1
- package/dist-types/commands/UpdateTaskTemplateCommand.d.ts +1 -1
- package/dist-types/commands/UpdateTrafficDistributionCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserHierarchyCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserHierarchyGroupNameCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserHierarchyStructureCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserIdentityInfoCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserPhoneConfigCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserProficienciesCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserRoutingProfileCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserSecurityProfilesCommand.d.ts +1 -1
- package/dist-types/commands/UpdateViewContentCommand.d.ts +1 -1
- package/dist-types/commands/UpdateViewMetadataCommand.d.ts +1 -1
- package/dist-types/index.d.ts +6 -1
- package/dist-types/models/enums.d.ts +2166 -0
- package/dist-types/models/errors.d.ts +406 -0
- package/dist-types/models/models_0.d.ts +1607 -1219
- package/dist-types/models/models_1.d.ts +6280 -5379
- package/dist-types/models/models_2.d.ts +4108 -3852
- package/dist-types/models/models_3.d.ts +9 -4108
- package/dist-types/ts3.4/commands/CreateContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/CreateViewCommand.d.ts +1 -2
- package/dist-types/ts3.4/commands/CreateViewVersionCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/CreateVocabularyCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeactivateEvaluationFormCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteAttachedFileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteContactEvaluationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteContactFlowCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteContactFlowModuleCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteContactFlowVersionCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteEmailAddressCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteEvaluationFormCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteHoursOfOperationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteHoursOfOperationOverrideCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteInstanceCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteIntegrationAssociationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeletePredefinedAttributeCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeletePromptCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeletePushNotificationRegistrationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteQueueCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteQuickConnectCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteRoutingProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteRuleCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteSecurityProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteTaskTemplateCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteTrafficDistributionGroupCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteUseCaseCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteUserCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteUserHierarchyGroupCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteViewCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteViewVersionCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteVocabularyCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DescribeAgentStatusCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DescribeAuthenticationProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DescribeContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DescribeContactEvaluationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListBotsCommand.d.ts +1 -2
- package/dist-types/ts3.4/commands/ListContactEvaluationsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListContactFlowModulesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListContactFlowVersionsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListContactFlowsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListContactReferencesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListDefaultVocabulariesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListEvaluationFormVersionsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListEvaluationFormsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListFlowAssociationsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListHoursOfOperationOverridesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListHoursOfOperationsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListInstanceAttributesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListInstanceStorageConfigsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListInstancesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListIntegrationAssociationsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListLambdaFunctionsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListLexBotsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListPhoneNumbersCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListPhoneNumbersV2Command.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListPredefinedAttributesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListPromptsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListQueueQuickConnectsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListQueuesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListQuickConnectsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListRoutingProfileManualAssignmentQueuesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListRoutingProfileQueuesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListRoutingProfilesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListRulesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListSecurityKeysCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListSecurityProfilePermissionsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListSecurityProfilesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListTagsForResourceCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListTaskTemplatesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListTrafficDistributionGroupUsersCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/ListTrafficDistributionGroupsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/SearchAgentStatusesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchContactEvaluationsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchContactFlowModulesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchContactFlowsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchEmailAddressesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchEvaluationFormsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchHoursOfOperationOverridesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchHoursOfOperationsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchPredefinedAttributesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchPromptsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchQueuesCommand.d.ts +1 -2
- package/dist-types/ts3.4/commands/SearchQuickConnectsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchRoutingProfilesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchSecurityProfilesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchUserHierarchyGroupsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchUsersCommand.d.ts +1 -2
- package/dist-types/ts3.4/commands/StartChatContactCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/StartOutboundVoiceContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StartScreenSharingCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StartTaskContactCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/StartWebRTCContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StopContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StopContactRecordingCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StopContactStreamingCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/SubmitContactEvaluationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/SuspendContactRecordingCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/TagContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/TagResourceCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/TransferContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UntagContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UntagResourceCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateAgentStatusCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateAuthenticationProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactAttributesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/UpdateContactEvaluationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactFlowContentCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactFlowMetadataCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactFlowModuleContentCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactFlowModuleMetadataCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactFlowNameCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactRoutingDataCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/UpdateContactScheduleCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateEmailAddressMetadataCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateEvaluationFormCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/UpdateHoursOfOperationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateHoursOfOperationOverrideCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateInstanceAttributeCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateInstanceStorageConfigCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateParticipantAuthenticationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateParticipantRoleConfigCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdatePhoneNumberCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdatePhoneNumberMetadataCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdatePredefinedAttributeCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdatePromptCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQueueHoursOfOperationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQueueMaxContactsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQueueNameCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQueueOutboundCallerConfigCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQueueStatusCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQuickConnectConfigCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQuickConnectNameCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateRoutingProfileAgentAvailabilityTimerCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateRoutingProfileConcurrencyCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateRoutingProfileDefaultOutboundQueueCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateRoutingProfileNameCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateRoutingProfileQueuesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateRuleCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateSecurityProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateTaskTemplateCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateTrafficDistributionCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserHierarchyCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserHierarchyGroupNameCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserHierarchyStructureCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserIdentityInfoCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserPhoneConfigCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserProficienciesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserRoutingProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserSecurityProfilesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateViewContentCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateViewMetadataCommand.d.ts +1 -1
- package/dist-types/ts3.4/index.d.ts +6 -1
- package/dist-types/ts3.4/models/enums.d.ts +1321 -0
- package/dist-types/ts3.4/models/errors.d.ts +232 -0
- package/dist-types/ts3.4/models/models_0.d.ts +482 -681
- package/dist-types/ts3.4/models/models_1.d.ts +959 -1012
- package/dist-types/ts3.4/models/models_2.d.ts +1390 -1568
- package/dist-types/ts3.4/models/models_3.d.ts +21 -1045
- package/package.json +12 -12
- package/dist-es/models/index.js +0 -4
- package/dist-types/models/index.d.ts +0 -4
- package/dist-types/ts3.4/models/index.d.ts +0 -4
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import {
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ActionType,
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AgentAvailabilityTimer,
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AgentStatusState,
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AgentStatusType,
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AllowedUserAction,
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} from "./enums";
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export interface EmailRecipient {
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Address?: string | undefined;
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export declare const StringComparisonType: {
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readonly EXACT: "EXACT";
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readonly STARTS_WITH: "STARTS_WITH";
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export declare const MonitorCapability: {
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readonly BARGE: "BARGE";
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readonly SILENT_MONITOR: "SILENT_MONITOR";
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export type MonitorCapability =
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export interface AssociateAnalyticsDataSetRequest {
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export declare const AttachedFileInvalidRequestExceptionReason: {
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readonly INVALID_FILE_NAME: "INVALID_FILE_NAME";
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readonly INVALID_FILE_SIZE: "INVALID_FILE_SIZE";
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readonly INVALID_FILE_TYPE: "INVALID_FILE_TYPE";
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};
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export type AttachedFileInvalidRequestExceptionReason =
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export type InvalidRequestExceptionReason =
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| InvalidRequestExceptionReason.AttachedFileInvalidRequestExceptionReasonMember
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| InvalidRequestExceptionReason.$UnknownMember;
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export declare class InvalidRequestException extends __BaseException {
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Origin: string | undefined;
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export declare const AttachedFileServiceQuotaExceededExceptionReason: {
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readonly TOTAL_FILE_COUNT_EXCEEDED: "TOTAL_FILE_COUNT_EXCEEDED";
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readonly TOTAL_FILE_SIZE_EXCEEDED: "TOTAL_FILE_SIZE_EXCEEDED";
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export type AttachedFileServiceQuotaExceededExceptionReason =
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export type ServiceQuotaExceededExceptionReason =
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| ServiceQuotaExceededExceptionReason.AttachedFileServiceQuotaExceededExceptionReasonMember
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| ServiceQuotaExceededExceptionReason.$UnknownMember;
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@@ -390,15 +287,6 @@ export declare namespace ServiceQuotaExceededExceptionReason {
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export declare class ServiceQuotaExceededException extends __BaseException {
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Reason?: ServiceQuotaExceededExceptionReason | undefined;
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constructor(
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);
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}
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export interface LexBot {
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Name: string | undefined;
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LexRegion: string | undefined;
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export declare class LimitExceededException extends __BaseException {
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readonly name: "LimitExceededException";
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Message?: string | undefined;
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constructor(
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);
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}
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export interface AssociateContactWithUserRequest {
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}
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export interface AssociateContactWithUserResponse {}
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export declare const VocabularyLanguageCode: {
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readonly AR_AE: "ar-AE";
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readonly CA_ES: "ca-ES";
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readonly DA_DK: "da-DK";
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readonly DE_CH: "de-CH";
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readonly DE_DE: "de-DE";
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|
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readonly EN_AB: "en-AB";
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readonly EN_AU: "en-AU";
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readonly EN_GB: "en-GB";
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readonly EN_IE: "en-IE";
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readonly EN_IN: "en-IN";
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readonly EN_NZ: "en-NZ";
|
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readonly EN_US: "en-US";
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|
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|
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readonly EN_WL: "en-WL";
|
|
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readonly EN_ZA: "en-ZA";
|
|
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|
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readonly ES_ES: "es-ES";
|
|
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readonly ES_US: "es-US";
|
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|
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readonly FI_FI: "fi-FI";
|
|
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|
-
readonly FR_CA: "fr-CA";
|
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|
-
readonly FR_FR: "fr-FR";
|
|
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|
-
readonly HI_IN: "hi-IN";
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|
-
readonly ID_ID: "id-ID";
|
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451
|
-
readonly IT_IT: "it-IT";
|
|
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|
-
readonly JA_JP: "ja-JP";
|
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453
|
-
readonly KO_KR: "ko-KR";
|
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454
|
-
readonly MS_MY: "ms-MY";
|
|
455
|
-
readonly NL_NL: "nl-NL";
|
|
456
|
-
readonly NO_NO: "no-NO";
|
|
457
|
-
readonly PL_PL: "pl-PL";
|
|
458
|
-
readonly PT_BR: "pt-BR";
|
|
459
|
-
readonly PT_PT: "pt-PT";
|
|
460
|
-
readonly SV_SE: "sv-SE";
|
|
461
|
-
readonly TL_PH: "tl-PH";
|
|
462
|
-
readonly ZH_CN: "zh-CN";
|
|
463
|
-
};
|
|
464
|
-
export type VocabularyLanguageCode =
|
|
465
|
-
(typeof VocabularyLanguageCode)[keyof typeof VocabularyLanguageCode];
|
|
466
309
|
export interface AssociateDefaultVocabularyRequest {
|
|
467
310
|
InstanceId: string | undefined;
|
|
468
311
|
LanguageCode: VocabularyLanguageCode | undefined;
|
|
@@ -476,23 +319,6 @@ export interface AssociateEmailAddressAliasRequest {
|
|
|
476
319
|
ClientToken?: string | undefined;
|
|
477
320
|
}
|
|
478
321
|
export interface AssociateEmailAddressAliasResponse {}
|
|
479
|
-
export declare class IdempotencyException extends __BaseException {
|
|
480
|
-
readonly name: "IdempotencyException";
|
|
481
|
-
readonly $fault: "client";
|
|
482
|
-
Message?: string | undefined;
|
|
483
|
-
constructor(
|
|
484
|
-
opts: __ExceptionOptionType<IdempotencyException, __BaseException>
|
|
485
|
-
);
|
|
486
|
-
}
|
|
487
|
-
export declare const FlowAssociationResourceType: {
|
|
488
|
-
readonly ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR";
|
|
489
|
-
readonly INBOUND_EMAIL: "INBOUND_EMAIL";
|
|
490
|
-
readonly OUTBOUND_EMAIL: "OUTBOUND_EMAIL";
|
|
491
|
-
readonly SMS_PHONE_NUMBER: "SMS_PHONE_NUMBER";
|
|
492
|
-
readonly WHATSAPP_MESSAGING_PHONE_NUMBER: "WHATSAPP_MESSAGING_PHONE_NUMBER";
|
|
493
|
-
};
|
|
494
|
-
export type FlowAssociationResourceType =
|
|
495
|
-
(typeof FlowAssociationResourceType)[keyof typeof FlowAssociationResourceType];
|
|
496
322
|
export interface AssociateFlowRequest {
|
|
497
323
|
InstanceId: string | undefined;
|
|
498
324
|
ResourceId: string | undefined;
|
|
@@ -500,34 +326,12 @@ export interface AssociateFlowRequest {
|
|
|
500
326
|
ResourceType: FlowAssociationResourceType | undefined;
|
|
501
327
|
}
|
|
502
328
|
export interface AssociateFlowResponse {}
|
|
503
|
-
export declare const InstanceStorageResourceType: {
|
|
504
|
-
readonly AGENT_EVENTS: "AGENT_EVENTS";
|
|
505
|
-
readonly ATTACHMENTS: "ATTACHMENTS";
|
|
506
|
-
readonly CALL_RECORDINGS: "CALL_RECORDINGS";
|
|
507
|
-
readonly CHAT_TRANSCRIPTS: "CHAT_TRANSCRIPTS";
|
|
508
|
-
readonly CONTACT_EVALUATIONS: "CONTACT_EVALUATIONS";
|
|
509
|
-
readonly CONTACT_TRACE_RECORDS: "CONTACT_TRACE_RECORDS";
|
|
510
|
-
readonly EMAIL_MESSAGES: "EMAIL_MESSAGES";
|
|
511
|
-
readonly MEDIA_STREAMS: "MEDIA_STREAMS";
|
|
512
|
-
readonly REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS";
|
|
513
|
-
readonly REAL_TIME_CONTACT_ANALYSIS_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS";
|
|
514
|
-
readonly REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS";
|
|
515
|
-
readonly SCHEDULED_REPORTS: "SCHEDULED_REPORTS";
|
|
516
|
-
readonly SCREEN_RECORDINGS: "SCREEN_RECORDINGS";
|
|
517
|
-
};
|
|
518
|
-
export type InstanceStorageResourceType =
|
|
519
|
-
(typeof InstanceStorageResourceType)[keyof typeof InstanceStorageResourceType];
|
|
520
329
|
export interface KinesisFirehoseConfig {
|
|
521
330
|
FirehoseArn: string | undefined;
|
|
522
331
|
}
|
|
523
332
|
export interface KinesisStreamConfig {
|
|
524
333
|
StreamArn: string | undefined;
|
|
525
334
|
}
|
|
526
|
-
export declare const EncryptionType: {
|
|
527
|
-
readonly KMS: "KMS";
|
|
528
|
-
};
|
|
529
|
-
export type EncryptionType =
|
|
530
|
-
(typeof EncryptionType)[keyof typeof EncryptionType];
|
|
531
335
|
export interface EncryptionConfig {
|
|
532
336
|
EncryptionType: EncryptionType | undefined;
|
|
533
337
|
KeyId: string | undefined;
|
|
@@ -542,13 +346,6 @@ export interface S3Config {
|
|
|
542
346
|
BucketPrefix: string | undefined;
|
|
543
347
|
EncryptionConfig?: EncryptionConfig | undefined;
|
|
544
348
|
}
|
|
545
|
-
export declare const StorageType: {
|
|
546
|
-
readonly KINESIS_FIREHOSE: "KINESIS_FIREHOSE";
|
|
547
|
-
readonly KINESIS_STREAM: "KINESIS_STREAM";
|
|
548
|
-
readonly KINESIS_VIDEO_STREAM: "KINESIS_VIDEO_STREAM";
|
|
549
|
-
readonly S3: "S3";
|
|
550
|
-
};
|
|
551
|
-
export type StorageType = (typeof StorageType)[keyof typeof StorageType];
|
|
552
349
|
export interface InstanceStorageConfig {
|
|
553
350
|
AssociationId?: string | undefined;
|
|
554
351
|
StorageType: StorageType | undefined;
|
|
@@ -695,20 +492,6 @@ export declare namespace CreatedByInfo {
|
|
|
695
492
|
_: (name: string, value: any) => T;
|
|
696
493
|
}
|
|
697
494
|
}
|
|
698
|
-
export declare const FileStatusType: {
|
|
699
|
-
readonly APPROVED: "APPROVED";
|
|
700
|
-
readonly FAILED: "FAILED";
|
|
701
|
-
readonly PROCESSING: "PROCESSING";
|
|
702
|
-
readonly REJECTED: "REJECTED";
|
|
703
|
-
};
|
|
704
|
-
export type FileStatusType =
|
|
705
|
-
(typeof FileStatusType)[keyof typeof FileStatusType];
|
|
706
|
-
export declare const FileUseCaseType: {
|
|
707
|
-
readonly ATTACHMENT: "ATTACHMENT";
|
|
708
|
-
readonly EMAIL_MESSAGE: "EMAIL_MESSAGE";
|
|
709
|
-
};
|
|
710
|
-
export type FileUseCaseType =
|
|
711
|
-
(typeof FileUseCaseType)[keyof typeof FileUseCaseType];
|
|
712
495
|
export interface AttachedFile {
|
|
713
496
|
CreationTime: string | undefined;
|
|
714
497
|
FileArn: string | undefined;
|
|
@@ -725,15 +508,6 @@ export interface BatchGetAttachedFileMetadataResponse {
|
|
|
725
508
|
Files?: AttachedFile[] | undefined;
|
|
726
509
|
Errors?: AttachedFileError[] | undefined;
|
|
727
510
|
}
|
|
728
|
-
export declare const ListFlowAssociationResourceType: {
|
|
729
|
-
readonly ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR";
|
|
730
|
-
readonly INBOUND_EMAIL: "INBOUND_EMAIL";
|
|
731
|
-
readonly OUTBOUND_EMAIL: "OUTBOUND_EMAIL";
|
|
732
|
-
readonly VOICE_PHONE_NUMBER: "VOICE_PHONE_NUMBER";
|
|
733
|
-
readonly WHATSAPP_MESSAGING_PHONE_NUMBER: "WHATSAPP_MESSAGING_PHONE_NUMBER";
|
|
734
|
-
};
|
|
735
|
-
export type ListFlowAssociationResourceType =
|
|
736
|
-
(typeof ListFlowAssociationResourceType)[keyof typeof ListFlowAssociationResourceType];
|
|
737
511
|
export interface BatchGetFlowAssociationRequest {
|
|
738
512
|
InstanceId: string | undefined;
|
|
739
513
|
ResourceIds: string[] | undefined;
|
|
@@ -750,14 +524,6 @@ export interface BatchGetFlowAssociationResponse {
|
|
|
750
524
|
export interface Campaign {
|
|
751
525
|
CampaignId?: string | undefined;
|
|
752
526
|
}
|
|
753
|
-
export declare const EndpointType: {
|
|
754
|
-
readonly CONNECT_PHONENUMBER_ARN: "CONNECT_PHONENUMBER_ARN";
|
|
755
|
-
readonly CONTACT_FLOW: "CONTACT_FLOW";
|
|
756
|
-
readonly EMAIL_ADDRESS: "EMAIL_ADDRESS";
|
|
757
|
-
readonly TELEPHONE_NUMBER: "TELEPHONE_NUMBER";
|
|
758
|
-
readonly VOIP: "VOIP";
|
|
759
|
-
};
|
|
760
|
-
export type EndpointType = (typeof EndpointType)[keyof typeof EndpointType];
|
|
761
527
|
export interface Endpoint {
|
|
762
528
|
Type?: EndpointType | undefined;
|
|
763
529
|
Address?: string | undefined;
|
|
@@ -765,11 +531,6 @@ export interface Endpoint {
|
|
|
765
531
|
export interface OutboundStrategyConfig {
|
|
766
532
|
AgentFirst?: AgentFirst | undefined;
|
|
767
533
|
}
|
|
768
|
-
export declare const OutboundStrategyType: {
|
|
769
|
-
readonly AGENT_FIRST: "AGENT_FIRST";
|
|
770
|
-
};
|
|
771
|
-
export type OutboundStrategyType =
|
|
772
|
-
(typeof OutboundStrategyType)[keyof typeof OutboundStrategyType];
|
|
773
534
|
export interface OutboundStrategy {
|
|
774
535
|
Type: OutboundStrategyType | undefined;
|
|
775
536
|
Config?: OutboundStrategyConfig | undefined;
|
|
@@ -788,21 +549,6 @@ export interface BatchPutContactRequest {
|
|
|
788
549
|
InstanceId: string | undefined;
|
|
789
550
|
ContactDataRequestList: ContactDataRequest[] | undefined;
|
|
790
551
|
}
|
|
791
|
-
export declare const FailureReasonCode: {
|
|
792
|
-
readonly IDEMPOTENCY_EXCEPTION: "IDEMPOTENCY_EXCEPTION";
|
|
793
|
-
readonly INTERNAL_ERROR: "INTERNAL_ERROR";
|
|
794
|
-
readonly INVALID_ATTRIBUTE_KEY: "INVALID_ATTRIBUTE_KEY";
|
|
795
|
-
readonly INVALID_CUSTOMER_ENDPOINT: "INVALID_CUSTOMER_ENDPOINT";
|
|
796
|
-
readonly INVALID_OUTBOUND_STRATEGY: "INVALID_OUTBOUND_STRATEGY";
|
|
797
|
-
readonly INVALID_QUEUE: "INVALID_QUEUE";
|
|
798
|
-
readonly INVALID_SYSTEM_ENDPOINT: "INVALID_SYSTEM_ENDPOINT";
|
|
799
|
-
readonly MISSING_CAMPAIGN: "MISSING_CAMPAIGN";
|
|
800
|
-
readonly MISSING_CUSTOMER_ENDPOINT: "MISSING_CUSTOMER_ENDPOINT";
|
|
801
|
-
readonly MISSING_QUEUE_ID_AND_SYSTEM_ENDPOINT: "MISSING_QUEUE_ID_AND_SYSTEM_ENDPOINT";
|
|
802
|
-
readonly REQUEST_THROTTLED: "REQUEST_THROTTLED";
|
|
803
|
-
};
|
|
804
|
-
export type FailureReasonCode =
|
|
805
|
-
(typeof FailureReasonCode)[keyof typeof FailureReasonCode];
|
|
806
552
|
export interface FailedRequest {
|
|
807
553
|
RequestIdentifier?: string | undefined;
|
|
808
554
|
FailureReasonCode?: FailureReasonCode | undefined;
|
|
@@ -846,46 +592,6 @@ export interface CreateAgentStatusResponse {
|
|
|
846
592
|
AgentStatusARN?: string | undefined;
|
|
847
593
|
AgentStatusId?: string | undefined;
|
|
848
594
|
}
|
|
849
|
-
export declare class DuplicateResourceException extends __BaseException {
|
|
850
|
-
readonly name: "DuplicateResourceException";
|
|
851
|
-
readonly $fault: "client";
|
|
852
|
-
Message?: string | undefined;
|
|
853
|
-
constructor(
|
|
854
|
-
opts: __ExceptionOptionType<DuplicateResourceException, __BaseException>
|
|
855
|
-
);
|
|
856
|
-
}
|
|
857
|
-
export declare class ConflictException extends __BaseException {
|
|
858
|
-
readonly name: "ConflictException";
|
|
859
|
-
readonly $fault: "client";
|
|
860
|
-
Message?: string | undefined;
|
|
861
|
-
constructor(opts: __ExceptionOptionType<ConflictException, __BaseException>);
|
|
862
|
-
}
|
|
863
|
-
export declare const InitiateAs: {
|
|
864
|
-
readonly COMPLETED: "COMPLETED";
|
|
865
|
-
readonly CONNECTED_TO_USER: "CONNECTED_TO_USER";
|
|
866
|
-
};
|
|
867
|
-
export type InitiateAs = (typeof InitiateAs)[keyof typeof InitiateAs];
|
|
868
|
-
export declare const ReferenceStatus: {
|
|
869
|
-
readonly APPROVED: "APPROVED";
|
|
870
|
-
readonly AVAILABLE: "AVAILABLE";
|
|
871
|
-
readonly DELETED: "DELETED";
|
|
872
|
-
readonly FAILED: "FAILED";
|
|
873
|
-
readonly PROCESSING: "PROCESSING";
|
|
874
|
-
readonly REJECTED: "REJECTED";
|
|
875
|
-
};
|
|
876
|
-
export type ReferenceStatus =
|
|
877
|
-
(typeof ReferenceStatus)[keyof typeof ReferenceStatus];
|
|
878
|
-
export declare const ReferenceType: {
|
|
879
|
-
readonly ATTACHMENT: "ATTACHMENT";
|
|
880
|
-
readonly CONTACT_ANALYSIS: "CONTACT_ANALYSIS";
|
|
881
|
-
readonly DATE: "DATE";
|
|
882
|
-
readonly EMAIL: "EMAIL";
|
|
883
|
-
readonly EMAIL_MESSAGE: "EMAIL_MESSAGE";
|
|
884
|
-
readonly NUMBER: "NUMBER";
|
|
885
|
-
readonly STRING: "STRING";
|
|
886
|
-
readonly URL: "URL";
|
|
887
|
-
};
|
|
888
|
-
export type ReferenceType = (typeof ReferenceType)[keyof typeof ReferenceType];
|
|
889
595
|
export interface Reference {
|
|
890
596
|
Value?: string | undefined;
|
|
891
597
|
Type: ReferenceType | undefined;
|
|
@@ -900,26 +606,6 @@ export interface CreateContactResponse {
|
|
|
900
606
|
ContactId?: string | undefined;
|
|
901
607
|
ContactArn?: string | undefined;
|
|
902
608
|
}
|
|
903
|
-
export declare const ContactFlowStatus: {
|
|
904
|
-
readonly PUBLISHED: "PUBLISHED";
|
|
905
|
-
readonly SAVED: "SAVED";
|
|
906
|
-
};
|
|
907
|
-
export type ContactFlowStatus =
|
|
908
|
-
(typeof ContactFlowStatus)[keyof typeof ContactFlowStatus];
|
|
909
|
-
export declare const ContactFlowType: {
|
|
910
|
-
readonly AGENT_HOLD: "AGENT_HOLD";
|
|
911
|
-
readonly AGENT_TRANSFER: "AGENT_TRANSFER";
|
|
912
|
-
readonly AGENT_WHISPER: "AGENT_WHISPER";
|
|
913
|
-
readonly CAMPAIGN: "CAMPAIGN";
|
|
914
|
-
readonly CONTACT_FLOW: "CONTACT_FLOW";
|
|
915
|
-
readonly CUSTOMER_HOLD: "CUSTOMER_HOLD";
|
|
916
|
-
readonly CUSTOMER_QUEUE: "CUSTOMER_QUEUE";
|
|
917
|
-
readonly CUSTOMER_WHISPER: "CUSTOMER_WHISPER";
|
|
918
|
-
readonly OUTBOUND_WHISPER: "OUTBOUND_WHISPER";
|
|
919
|
-
readonly QUEUE_TRANSFER: "QUEUE_TRANSFER";
|
|
920
|
-
};
|
|
921
|
-
export type ContactFlowType =
|
|
922
|
-
(typeof ContactFlowType)[keyof typeof ContactFlowType];
|
|
923
609
|
export interface CreateContactFlowRequest {
|
|
924
610
|
InstanceId: string | undefined;
|
|
925
611
|
Name: string | undefined;
|
|
@@ -937,14 +623,6 @@ export interface CreateContactFlowResponse {
|
|
|
937
623
|
export interface ProblemDetail {
|
|
938
624
|
message?: string | undefined;
|
|
939
625
|
}
|
|
940
|
-
export declare class InvalidContactFlowException extends __BaseException {
|
|
941
|
-
readonly name: "InvalidContactFlowException";
|
|
942
|
-
readonly $fault: "client";
|
|
943
|
-
problems?: ProblemDetail[] | undefined;
|
|
944
|
-
constructor(
|
|
945
|
-
opts: __ExceptionOptionType<InvalidContactFlowException, __BaseException>
|
|
946
|
-
);
|
|
947
|
-
}
|
|
948
626
|
export interface CreateContactFlowModuleRequest {
|
|
949
627
|
InstanceId: string | undefined;
|
|
950
628
|
Name: string | undefined;
|
|
@@ -957,17 +635,6 @@ export interface CreateContactFlowModuleResponse {
|
|
|
957
635
|
Id?: string | undefined;
|
|
958
636
|
Arn?: string | undefined;
|
|
959
637
|
}
|
|
960
|
-
export declare class InvalidContactFlowModuleException extends __BaseException {
|
|
961
|
-
readonly name: "InvalidContactFlowModuleException";
|
|
962
|
-
readonly $fault: "client";
|
|
963
|
-
Problems?: ProblemDetail[] | undefined;
|
|
964
|
-
constructor(
|
|
965
|
-
opts: __ExceptionOptionType<
|
|
966
|
-
InvalidContactFlowModuleException,
|
|
967
|
-
__BaseException
|
|
968
|
-
>
|
|
969
|
-
);
|
|
970
|
-
}
|
|
971
638
|
export interface CreateContactFlowVersionRequest {
|
|
972
639
|
InstanceId: string | undefined;
|
|
973
640
|
Description?: string | undefined;
|
|
@@ -996,32 +663,10 @@ export interface CreateEmailAddressResponse {
|
|
|
996
663
|
export interface EvaluationFormAutoEvaluationConfiguration {
|
|
997
664
|
Enabled: boolean | undefined;
|
|
998
665
|
}
|
|
999
|
-
export declare const EvaluationFormItemEnablementAction: {
|
|
1000
|
-
readonly DISABLE: "DISABLE";
|
|
1001
|
-
readonly ENABLE: "ENABLE";
|
|
1002
|
-
};
|
|
1003
|
-
export type EvaluationFormItemEnablementAction =
|
|
1004
|
-
(typeof EvaluationFormItemEnablementAction)[keyof typeof EvaluationFormItemEnablementAction];
|
|
1005
|
-
export declare const EvaluationFormItemSourceValuesComparator: {
|
|
1006
|
-
readonly IN: "IN";
|
|
1007
|
-
readonly NOT_IN: "NOT_IN";
|
|
1008
|
-
};
|
|
1009
|
-
export type EvaluationFormItemSourceValuesComparator =
|
|
1010
|
-
(typeof EvaluationFormItemSourceValuesComparator)[keyof typeof EvaluationFormItemSourceValuesComparator];
|
|
1011
|
-
export declare const EvaluationFormItemEnablementSourceType: {
|
|
1012
|
-
readonly QUESTION_REF_ID: "QUESTION_REF_ID";
|
|
1013
|
-
};
|
|
1014
|
-
export type EvaluationFormItemEnablementSourceType =
|
|
1015
|
-
(typeof EvaluationFormItemEnablementSourceType)[keyof typeof EvaluationFormItemEnablementSourceType];
|
|
1016
666
|
export interface EvaluationFormItemEnablementSource {
|
|
1017
667
|
Type: EvaluationFormItemEnablementSourceType | undefined;
|
|
1018
668
|
RefId?: string | undefined;
|
|
1019
669
|
}
|
|
1020
|
-
export declare const EvaluationFormItemEnablementSourceValueType: {
|
|
1021
|
-
readonly OPTION_REF_ID: "OPTION_REF_ID";
|
|
1022
|
-
};
|
|
1023
|
-
export type EvaluationFormItemEnablementSourceValueType =
|
|
1024
|
-
(typeof EvaluationFormItemEnablementSourceValueType)[keyof typeof EvaluationFormItemEnablementSourceValueType];
|
|
1025
670
|
export interface EvaluationFormItemEnablementSourceValue {
|
|
1026
671
|
Type: EvaluationFormItemEnablementSourceValueType | undefined;
|
|
1027
672
|
RefId?: string | undefined;
|
|
@@ -1031,43 +676,9 @@ export interface EvaluationFormItemEnablementExpression {
|
|
|
1031
676
|
Values: EvaluationFormItemEnablementSourceValue[] | undefined;
|
|
1032
677
|
Comparator: EvaluationFormItemSourceValuesComparator | undefined;
|
|
1033
678
|
}
|
|
1034
|
-
export declare const EvaluationFormItemEnablementOperator: {
|
|
1035
|
-
readonly AND: "AND";
|
|
1036
|
-
readonly OR: "OR";
|
|
1037
|
-
};
|
|
1038
|
-
export type EvaluationFormItemEnablementOperator =
|
|
1039
|
-
(typeof EvaluationFormItemEnablementOperator)[keyof typeof EvaluationFormItemEnablementOperator];
|
|
1040
|
-
export declare const EvaluationFormQuestionType: {
|
|
1041
|
-
readonly NUMERIC: "NUMERIC";
|
|
1042
|
-
readonly SINGLESELECT: "SINGLESELECT";
|
|
1043
|
-
readonly TEXT: "TEXT";
|
|
1044
|
-
};
|
|
1045
|
-
export type EvaluationFormQuestionType =
|
|
1046
|
-
(typeof EvaluationFormQuestionType)[keyof typeof EvaluationFormQuestionType];
|
|
1047
|
-
export declare const EvaluationFormQuestionAutomationAnswerSourceType: {
|
|
1048
|
-
readonly CONTACT_LENS_DATA: "CONTACT_LENS_DATA";
|
|
1049
|
-
readonly GEN_AI: "GEN_AI";
|
|
1050
|
-
};
|
|
1051
|
-
export type EvaluationFormQuestionAutomationAnswerSourceType =
|
|
1052
|
-
(typeof EvaluationFormQuestionAutomationAnswerSourceType)[keyof typeof EvaluationFormQuestionAutomationAnswerSourceType];
|
|
1053
679
|
export interface EvaluationFormQuestionAutomationAnswerSource {
|
|
1054
680
|
SourceType: EvaluationFormQuestionAutomationAnswerSourceType | undefined;
|
|
1055
681
|
}
|
|
1056
|
-
export declare const NumericQuestionPropertyAutomationLabel: {
|
|
1057
|
-
readonly AGENT_INTERACTION_AND_HOLD_DURATION: "AGENT_INTERACTION_AND_HOLD_DURATION";
|
|
1058
|
-
readonly AGENT_INTERACTION_DURATION: "AGENT_INTERACTION_DURATION";
|
|
1059
|
-
readonly CONTACT_DURATION: "CONTACT_DURATION";
|
|
1060
|
-
readonly CUSTOMER_HOLD_TIME: "CUSTOMER_HOLD_TIME";
|
|
1061
|
-
readonly LONGEST_HOLD_DURATION: "LONGEST_HOLD_DURATION";
|
|
1062
|
-
readonly NON_TALK_TIME: "NON_TALK_TIME";
|
|
1063
|
-
readonly NON_TALK_TIME_PERCENTAGE: "NON_TALK_TIME_PERCENTAGE";
|
|
1064
|
-
readonly NUMBER_OF_HOLDS: "NUMBER_OF_HOLDS";
|
|
1065
|
-
readonly NUMBER_OF_INTERRUPTIONS: "NUMBER_OF_INTERRUPTIONS";
|
|
1066
|
-
readonly OVERALL_AGENT_SENTIMENT_SCORE: "OVERALL_AGENT_SENTIMENT_SCORE";
|
|
1067
|
-
readonly OVERALL_CUSTOMER_SENTIMENT_SCORE: "OVERALL_CUSTOMER_SENTIMENT_SCORE";
|
|
1068
|
-
};
|
|
1069
|
-
export type NumericQuestionPropertyAutomationLabel =
|
|
1070
|
-
(typeof NumericQuestionPropertyAutomationLabel)[keyof typeof NumericQuestionPropertyAutomationLabel];
|
|
1071
682
|
export interface NumericQuestionPropertyValueAutomation {
|
|
1072
683
|
Label: NumericQuestionPropertyAutomationLabel | undefined;
|
|
1073
684
|
}
|
|
@@ -1113,12 +724,6 @@ export interface EvaluationFormNumericQuestionProperties {
|
|
|
1113
724
|
Options?: EvaluationFormNumericQuestionOption[] | undefined;
|
|
1114
725
|
Automation?: EvaluationFormNumericQuestionAutomation | undefined;
|
|
1115
726
|
}
|
|
1116
|
-
export declare const SingleSelectQuestionRuleCategoryAutomationCondition: {
|
|
1117
|
-
readonly NOT_PRESENT: "NOT_PRESENT";
|
|
1118
|
-
readonly PRESENT: "PRESENT";
|
|
1119
|
-
};
|
|
1120
|
-
export type SingleSelectQuestionRuleCategoryAutomationCondition =
|
|
1121
|
-
(typeof SingleSelectQuestionRuleCategoryAutomationCondition)[keyof typeof SingleSelectQuestionRuleCategoryAutomationCondition];
|
|
1122
727
|
export interface SingleSelectQuestionRuleCategoryAutomation {
|
|
1123
728
|
Category: string | undefined;
|
|
1124
729
|
Condition: SingleSelectQuestionRuleCategoryAutomationCondition | undefined;
|
|
@@ -1146,12 +751,6 @@ export interface EvaluationFormSingleSelectQuestionAutomation {
|
|
|
1146
751
|
DefaultOptionRefId?: string | undefined;
|
|
1147
752
|
AnswerSource?: EvaluationFormQuestionAutomationAnswerSource | undefined;
|
|
1148
753
|
}
|
|
1149
|
-
export declare const EvaluationFormSingleSelectQuestionDisplayMode: {
|
|
1150
|
-
readonly DROPDOWN: "DROPDOWN";
|
|
1151
|
-
readonly RADIO: "RADIO";
|
|
1152
|
-
};
|
|
1153
|
-
export type EvaluationFormSingleSelectQuestionDisplayMode =
|
|
1154
|
-
(typeof EvaluationFormSingleSelectQuestionDisplayMode)[keyof typeof EvaluationFormSingleSelectQuestionDisplayMode];
|
|
1155
754
|
export interface EvaluationFormSingleSelectQuestionOption {
|
|
1156
755
|
RefId: string | undefined;
|
|
1157
756
|
Text: string | undefined;
|
|
@@ -1207,18 +806,6 @@ export declare namespace EvaluationFormQuestionTypeProperties {
|
|
|
1207
806
|
_: (name: string, value: any) => T;
|
|
1208
807
|
}
|
|
1209
808
|
}
|
|
1210
|
-
export declare const EvaluationFormScoringMode: {
|
|
1211
|
-
readonly QUESTION_ONLY: "QUESTION_ONLY";
|
|
1212
|
-
readonly SECTION_ONLY: "SECTION_ONLY";
|
|
1213
|
-
};
|
|
1214
|
-
export type EvaluationFormScoringMode =
|
|
1215
|
-
(typeof EvaluationFormScoringMode)[keyof typeof EvaluationFormScoringMode];
|
|
1216
|
-
export declare const EvaluationFormScoringStatus: {
|
|
1217
|
-
readonly DISABLED: "DISABLED";
|
|
1218
|
-
readonly ENABLED: "ENABLED";
|
|
1219
|
-
};
|
|
1220
|
-
export type EvaluationFormScoringStatus =
|
|
1221
|
-
(typeof EvaluationFormScoringStatus)[keyof typeof EvaluationFormScoringStatus];
|
|
1222
809
|
export interface EvaluationFormScoringStrategy {
|
|
1223
810
|
Mode: EvaluationFormScoringMode | undefined;
|
|
1224
811
|
Status: EvaluationFormScoringStatus | undefined;
|
|
@@ -1227,17 +814,6 @@ export interface CreateEvaluationFormResponse {
|
|
|
1227
814
|
EvaluationFormId: string | undefined;
|
|
1228
815
|
EvaluationFormArn: string | undefined;
|
|
1229
816
|
}
|
|
1230
|
-
export declare const HoursOfOperationDays: {
|
|
1231
|
-
readonly FRIDAY: "FRIDAY";
|
|
1232
|
-
readonly MONDAY: "MONDAY";
|
|
1233
|
-
readonly SATURDAY: "SATURDAY";
|
|
1234
|
-
readonly SUNDAY: "SUNDAY";
|
|
1235
|
-
readonly THURSDAY: "THURSDAY";
|
|
1236
|
-
readonly TUESDAY: "TUESDAY";
|
|
1237
|
-
readonly WEDNESDAY: "WEDNESDAY";
|
|
1238
|
-
};
|
|
1239
|
-
export type HoursOfOperationDays =
|
|
1240
|
-
(typeof HoursOfOperationDays)[keyof typeof HoursOfOperationDays];
|
|
1241
817
|
export interface HoursOfOperationTimeSlice {
|
|
1242
818
|
Hours: number | undefined;
|
|
1243
819
|
Minutes: number | undefined;
|
|
@@ -1259,16 +835,6 @@ export interface CreateHoursOfOperationResponse {
|
|
|
1259
835
|
HoursOfOperationId?: string | undefined;
|
|
1260
836
|
HoursOfOperationArn?: string | undefined;
|
|
1261
837
|
}
|
|
1262
|
-
export declare const OverrideDays: {
|
|
1263
|
-
readonly FRIDAY: "FRIDAY";
|
|
1264
|
-
readonly MONDAY: "MONDAY";
|
|
1265
|
-
readonly SATURDAY: "SATURDAY";
|
|
1266
|
-
readonly SUNDAY: "SUNDAY";
|
|
1267
|
-
readonly THURSDAY: "THURSDAY";
|
|
1268
|
-
readonly TUESDAY: "TUESDAY";
|
|
1269
|
-
readonly WEDNESDAY: "WEDNESDAY";
|
|
1270
|
-
};
|
|
1271
|
-
export type OverrideDays = (typeof OverrideDays)[keyof typeof OverrideDays];
|
|
1272
838
|
export interface OverrideTimeSlice {
|
|
1273
839
|
Hours: number | undefined;
|
|
1274
840
|
Minutes: number | undefined;
|
|
@@ -1290,12 +856,6 @@ export interface CreateHoursOfOperationOverrideRequest {
|
|
|
1290
856
|
export interface CreateHoursOfOperationOverrideResponse {
|
|
1291
857
|
HoursOfOperationOverrideId?: string | undefined;
|
|
1292
858
|
}
|
|
1293
|
-
export declare const DirectoryType: {
|
|
1294
|
-
readonly CONNECT_MANAGED: "CONNECT_MANAGED";
|
|
1295
|
-
readonly EXISTING_DIRECTORY: "EXISTING_DIRECTORY";
|
|
1296
|
-
readonly SAML: "SAML";
|
|
1297
|
-
};
|
|
1298
|
-
export type DirectoryType = (typeof DirectoryType)[keyof typeof DirectoryType];
|
|
1299
859
|
export interface CreateInstanceRequest {
|
|
1300
860
|
ClientToken?: string | undefined;
|
|
1301
861
|
IdentityManagementType: DirectoryType | undefined;
|
|
@@ -1309,30 +869,6 @@ export interface CreateInstanceResponse {
|
|
|
1309
869
|
Id?: string | undefined;
|
|
1310
870
|
Arn?: string | undefined;
|
|
1311
871
|
}
|
|
1312
|
-
export declare const IntegrationType: {
|
|
1313
|
-
readonly ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR";
|
|
1314
|
-
readonly APPLICATION: "APPLICATION";
|
|
1315
|
-
readonly CALL_TRANSFER_CONNECTOR: "CALL_TRANSFER_CONNECTOR";
|
|
1316
|
-
readonly CASES_DOMAIN: "CASES_DOMAIN";
|
|
1317
|
-
readonly COGNITO_USER_POOL: "COGNITO_USER_POOL";
|
|
1318
|
-
readonly EVENT: "EVENT";
|
|
1319
|
-
readonly FILE_SCANNER: "FILE_SCANNER";
|
|
1320
|
-
readonly PINPOINT_APP: "PINPOINT_APP";
|
|
1321
|
-
readonly Q_MESSAGE_TEMPLATES: "Q_MESSAGE_TEMPLATES";
|
|
1322
|
-
readonly SES_IDENTITY: "SES_IDENTITY";
|
|
1323
|
-
readonly VOICE_ID: "VOICE_ID";
|
|
1324
|
-
readonly WISDOM_ASSISTANT: "WISDOM_ASSISTANT";
|
|
1325
|
-
readonly WISDOM_KNOWLEDGE_BASE: "WISDOM_KNOWLEDGE_BASE";
|
|
1326
|
-
readonly WISDOM_QUICK_RESPONSES: "WISDOM_QUICK_RESPONSES";
|
|
1327
|
-
};
|
|
1328
|
-
export type IntegrationType =
|
|
1329
|
-
(typeof IntegrationType)[keyof typeof IntegrationType];
|
|
1330
|
-
export declare const SourceType: {
|
|
1331
|
-
readonly CASES: "CASES";
|
|
1332
|
-
readonly SALESFORCE: "SALESFORCE";
|
|
1333
|
-
readonly ZENDESK: "ZENDESK";
|
|
1334
|
-
};
|
|
1335
|
-
export type SourceType = (typeof SourceType)[keyof typeof SourceType];
|
|
1336
872
|
export interface CreateIntegrationAssociationRequest {
|
|
1337
873
|
InstanceId: string | undefined;
|
|
1338
874
|
IntegrationType: IntegrationType | undefined;
|
|
@@ -1346,15 +882,6 @@ export interface CreateIntegrationAssociationResponse {
|
|
|
1346
882
|
IntegrationAssociationId?: string | undefined;
|
|
1347
883
|
IntegrationAssociationArn?: string | undefined;
|
|
1348
884
|
}
|
|
1349
|
-
export declare const ParticipantRole: {
|
|
1350
|
-
readonly AGENT: "AGENT";
|
|
1351
|
-
readonly CUSTOMER: "CUSTOMER";
|
|
1352
|
-
readonly CUSTOM_BOT: "CUSTOM_BOT";
|
|
1353
|
-
readonly SUPERVISOR: "SUPERVISOR";
|
|
1354
|
-
readonly SYSTEM: "SYSTEM";
|
|
1355
|
-
};
|
|
1356
|
-
export type ParticipantRole =
|
|
1357
|
-
(typeof ParticipantRole)[keyof typeof ParticipantRole];
|
|
1358
885
|
export interface ParticipantDetailsToAdd {
|
|
1359
886
|
ParticipantRole?: ParticipantRole | undefined;
|
|
1360
887
|
DisplayName?: string | undefined;
|
|
@@ -1374,12 +901,6 @@ export interface CreateParticipantResponse {
|
|
|
1374
901
|
ParticipantCredentials?: ParticipantTokenCredentials | undefined;
|
|
1375
902
|
ParticipantId?: string | undefined;
|
|
1376
903
|
}
|
|
1377
|
-
export declare const RehydrationType: {
|
|
1378
|
-
readonly ENTIRE_PAST_SESSION: "ENTIRE_PAST_SESSION";
|
|
1379
|
-
readonly FROM_SEGMENT: "FROM_SEGMENT";
|
|
1380
|
-
};
|
|
1381
|
-
export type RehydrationType =
|
|
1382
|
-
(typeof RehydrationType)[keyof typeof RehydrationType];
|
|
1383
904
|
export interface CreatePersistentContactAssociationRequest {
|
|
1384
905
|
InstanceId: string | undefined;
|
|
1385
906
|
InitialContactId: string | undefined;
|
|
@@ -1433,12 +954,6 @@ export interface ContactConfiguration {
|
|
|
1433
954
|
ParticipantRole?: ParticipantRole | undefined;
|
|
1434
955
|
IncludeRawMessage?: boolean | undefined;
|
|
1435
956
|
}
|
|
1436
|
-
export declare const DeviceType: {
|
|
1437
|
-
readonly APNS: "APNS";
|
|
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|
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readonly APNS_SANDBOX: "APNS_SANDBOX";
|
|
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|
-
readonly GCM: "GCM";
|
|
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|
-
};
|
|
1441
|
-
export type DeviceType = (typeof DeviceType)[keyof typeof DeviceType];
|
|
1442
957
|
export interface CreatePushNotificationRegistrationRequest {
|
|
1443
958
|
InstanceId: string | undefined;
|
|
1444
959
|
ClientToken?: string | undefined;
|
|
@@ -1480,13 +995,6 @@ export interface QueueQuickConnectConfig {
|
|
|
1480
995
|
QueueId: string | undefined;
|
|
1481
996
|
ContactFlowId: string | undefined;
|
|
1482
997
|
}
|
|
1483
|
-
export declare const QuickConnectType: {
|
|
1484
|
-
readonly PHONE_NUMBER: "PHONE_NUMBER";
|
|
1485
|
-
readonly QUEUE: "QUEUE";
|
|
1486
|
-
readonly USER: "USER";
|
|
1487
|
-
};
|
|
1488
|
-
export type QuickConnectType =
|
|
1489
|
-
(typeof QuickConnectType)[keyof typeof QuickConnectType];
|
|
1490
998
|
export interface UserQuickConnectConfig {
|
|
1491
999
|
UserId: string | undefined;
|
|
1492
1000
|
ContactFlowId: string | undefined;
|
|
@@ -1508,11 +1016,6 @@ export interface CreateQuickConnectResponse {
|
|
|
1508
1016
|
QuickConnectARN?: string | undefined;
|
|
1509
1017
|
QuickConnectId?: string | undefined;
|
|
1510
1018
|
}
|
|
1511
|
-
export declare const BehaviorType: {
|
|
1512
|
-
readonly ROUTE_ANY_CHANNEL: "ROUTE_ANY_CHANNEL";
|
|
1513
|
-
readonly ROUTE_CURRENT_CHANNEL_ONLY: "ROUTE_CURRENT_CHANNEL_ONLY";
|
|
1514
|
-
};
|
|
1515
|
-
export type BehaviorType = (typeof BehaviorType)[keyof typeof BehaviorType];
|
|
1516
1019
|
export interface CrossChannelBehavior {
|
|
1517
1020
|
BehaviorType: BehaviorType | undefined;
|
|
1518
1021
|
}
|
|
@@ -1546,10 +1049,6 @@ export interface FieldValueUnion {
|
|
|
1546
1049
|
EmptyValue?: EmptyFieldValue | undefined;
|
|
1547
1050
|
StringValue?: string | undefined;
|
|
1548
1051
|
}
|
|
1549
|
-
export declare const SlaType: {
|
|
1550
|
-
readonly CASE_FIELD: "CaseField";
|
|
1551
|
-
};
|
|
1552
|
-
export type SlaType = (typeof SlaType)[keyof typeof SlaType];
|
|
1553
1052
|
export interface CaseSlaConfiguration {
|
|
1554
1053
|
Name: string | undefined;
|
|
1555
1054
|
Type: SlaType | undefined;
|
|
@@ -1557,11 +1056,6 @@ export interface CaseSlaConfiguration {
|
|
|
1557
1056
|
TargetFieldValues?: FieldValueUnion[] | undefined;
|
|
1558
1057
|
TargetSlaMinutes: number | undefined;
|
|
1559
1058
|
}
|
|
1560
|
-
export declare const SlaAssignmentType: {
|
|
1561
|
-
readonly CASES: "CASES";
|
|
1562
|
-
};
|
|
1563
|
-
export type SlaAssignmentType =
|
|
1564
|
-
(typeof SlaAssignmentType)[keyof typeof SlaAssignmentType];
|
|
1565
1059
|
export interface AssignSlaActionDefinition {
|
|
1566
1060
|
SlaAssignmentType: SlaAssignmentType | undefined;
|
|
1567
1061
|
CaseSlaConfiguration?: CaseSlaConfiguration | undefined;
|
|
@@ -1578,16 +1072,6 @@ export interface EndAssociatedTasksActionDefinition {}
|
|
|
1578
1072
|
export interface EventBridgeActionDefinition {
|
|
1579
1073
|
Name: string | undefined;
|
|
1580
1074
|
}
|
|
1581
|
-
export declare const NotificationContentType: {
|
|
1582
|
-
readonly PLAIN_TEXT: "PLAIN_TEXT";
|
|
1583
|
-
};
|
|
1584
|
-
export type NotificationContentType =
|
|
1585
|
-
(typeof NotificationContentType)[keyof typeof NotificationContentType];
|
|
1586
|
-
export declare const NotificationDeliveryType: {
|
|
1587
|
-
readonly EMAIL: "EMAIL";
|
|
1588
|
-
};
|
|
1589
|
-
export type NotificationDeliveryType =
|
|
1590
|
-
(typeof NotificationDeliveryType)[keyof typeof NotificationDeliveryType];
|
|
1591
1075
|
export interface NotificationRecipientType {
|
|
1592
1076
|
UserTags?: Record<string, string> | undefined;
|
|
1593
1077
|
UserIds?: string[] | undefined;
|
|
@@ -1625,28 +1109,6 @@ export interface RuleAction {
|
|
|
1625
1109
|
EndAssociatedTasksAction?: EndAssociatedTasksActionDefinition | undefined;
|
|
1626
1110
|
SubmitAutoEvaluationAction?: SubmitAutoEvaluationActionDefinition | undefined;
|
|
1627
1111
|
}
|
|
1628
|
-
export declare const RulePublishStatus: {
|
|
1629
|
-
readonly DRAFT: "DRAFT";
|
|
1630
|
-
readonly PUBLISHED: "PUBLISHED";
|
|
1631
|
-
};
|
|
1632
|
-
export type RulePublishStatus =
|
|
1633
|
-
(typeof RulePublishStatus)[keyof typeof RulePublishStatus];
|
|
1634
|
-
export declare const EventSourceName: {
|
|
1635
|
-
readonly OnCaseCreate: "OnCaseCreate";
|
|
1636
|
-
readonly OnCaseUpdate: "OnCaseUpdate";
|
|
1637
|
-
readonly OnContactEvaluationSubmit: "OnContactEvaluationSubmit";
|
|
1638
|
-
readonly OnMetricDataUpdate: "OnMetricDataUpdate";
|
|
1639
|
-
readonly OnPostCallAnalysisAvailable: "OnPostCallAnalysisAvailable";
|
|
1640
|
-
readonly OnPostChatAnalysisAvailable: "OnPostChatAnalysisAvailable";
|
|
1641
|
-
readonly OnRealTimeCallAnalysisAvailable: "OnRealTimeCallAnalysisAvailable";
|
|
1642
|
-
readonly OnRealTimeChatAnalysisAvailable: "OnRealTimeChatAnalysisAvailable";
|
|
1643
|
-
readonly OnSalesforceCaseCreate: "OnSalesforceCaseCreate";
|
|
1644
|
-
readonly OnSlaBreach: "OnSlaBreach";
|
|
1645
|
-
readonly OnZendeskTicketCreate: "OnZendeskTicketCreate";
|
|
1646
|
-
readonly OnZendeskTicketStatusUpdate: "OnZendeskTicketStatusUpdate";
|
|
1647
|
-
};
|
|
1648
|
-
export type EventSourceName =
|
|
1649
|
-
(typeof EventSourceName)[keyof typeof EventSourceName];
|
|
1650
1112
|
export interface RuleTriggerEventSource {
|
|
1651
1113
|
EventSourceName: EventSourceName | undefined;
|
|
1652
1114
|
IntegrationAssociationId?: string | undefined;
|
|
@@ -1708,36 +1170,12 @@ export interface TaskTemplateDefaultFieldValue {
|
|
|
1708
1170
|
export interface TaskTemplateDefaults {
|
|
1709
1171
|
DefaultFieldValues?: TaskTemplateDefaultFieldValue[] | undefined;
|
|
1710
1172
|
}
|
|
1711
|
-
export declare const TaskTemplateFieldType: {
|
|
1712
|
-
readonly BOOLEAN: "BOOLEAN";
|
|
1713
|
-
readonly DATE_TIME: "DATE_TIME";
|
|
1714
|
-
readonly DESCRIPTION: "DESCRIPTION";
|
|
1715
|
-
readonly EMAIL: "EMAIL";
|
|
1716
|
-
readonly EXPIRY_DURATION: "EXPIRY_DURATION";
|
|
1717
|
-
readonly NAME: "NAME";
|
|
1718
|
-
readonly NUMBER: "NUMBER";
|
|
1719
|
-
readonly QUICK_CONNECT: "QUICK_CONNECT";
|
|
1720
|
-
readonly SCHEDULED_TIME: "SCHEDULED_TIME";
|
|
1721
|
-
readonly SELF_ASSIGN: "SELF_ASSIGN";
|
|
1722
|
-
readonly SINGLE_SELECT: "SINGLE_SELECT";
|
|
1723
|
-
readonly TEXT: "TEXT";
|
|
1724
|
-
readonly TEXT_AREA: "TEXT_AREA";
|
|
1725
|
-
readonly URL: "URL";
|
|
1726
|
-
};
|
|
1727
|
-
export type TaskTemplateFieldType =
|
|
1728
|
-
(typeof TaskTemplateFieldType)[keyof typeof TaskTemplateFieldType];
|
|
1729
1173
|
export interface TaskTemplateField {
|
|
1730
1174
|
Id: TaskTemplateFieldIdentifier | undefined;
|
|
1731
1175
|
Description?: string | undefined;
|
|
1732
1176
|
Type?: TaskTemplateFieldType | undefined;
|
|
1733
1177
|
SingleSelectOptions?: string[] | undefined;
|
|
1734
1178
|
}
|
|
1735
|
-
export declare const TaskTemplateStatus: {
|
|
1736
|
-
readonly ACTIVE: "ACTIVE";
|
|
1737
|
-
readonly INACTIVE: "INACTIVE";
|
|
1738
|
-
};
|
|
1739
|
-
export type TaskTemplateStatus =
|
|
1740
|
-
(typeof TaskTemplateStatus)[keyof typeof TaskTemplateStatus];
|
|
1741
1179
|
export interface CreateTaskTemplateRequest {
|
|
1742
1180
|
InstanceId: string | undefined;
|
|
1743
1181
|
Name: string | undefined;
|
|
@@ -1754,30 +1192,11 @@ export interface CreateTaskTemplateResponse {
|
|
|
1754
1192
|
Id: string | undefined;
|
|
1755
1193
|
Arn: string | undefined;
|
|
1756
1194
|
}
|
|
1757
|
-
export declare const PropertyValidationExceptionReason: {
|
|
1758
|
-
readonly INVALID_FORMAT: "INVALID_FORMAT";
|
|
1759
|
-
readonly NOT_SUPPORTED: "NOT_SUPPORTED";
|
|
1760
|
-
readonly REFERENCED_RESOURCE_NOT_FOUND: "REFERENCED_RESOURCE_NOT_FOUND";
|
|
1761
|
-
readonly REQUIRED_PROPERTY_MISSING: "REQUIRED_PROPERTY_MISSING";
|
|
1762
|
-
readonly RESOURCE_NAME_ALREADY_EXISTS: "RESOURCE_NAME_ALREADY_EXISTS";
|
|
1763
|
-
readonly UNIQUE_CONSTRAINT_VIOLATED: "UNIQUE_CONSTRAINT_VIOLATED";
|
|
1764
|
-
};
|
|
1765
|
-
export type PropertyValidationExceptionReason =
|
|
1766
|
-
(typeof PropertyValidationExceptionReason)[keyof typeof PropertyValidationExceptionReason];
|
|
1767
1195
|
export interface PropertyValidationExceptionProperty {
|
|
1768
1196
|
PropertyPath: string | undefined;
|
|
1769
1197
|
Reason: PropertyValidationExceptionReason | undefined;
|
|
1770
1198
|
Message: string | undefined;
|
|
1771
1199
|
}
|
|
1772
|
-
export declare class PropertyValidationException extends __BaseException {
|
|
1773
|
-
readonly name: "PropertyValidationException";
|
|
1774
|
-
readonly $fault: "client";
|
|
1775
|
-
Message: string | undefined;
|
|
1776
|
-
PropertyList?: PropertyValidationExceptionProperty[] | undefined;
|
|
1777
|
-
constructor(
|
|
1778
|
-
opts: __ExceptionOptionType<PropertyValidationException, __BaseException>
|
|
1779
|
-
);
|
|
1780
|
-
}
|
|
1781
1200
|
export interface CreateTrafficDistributionGroupRequest {
|
|
1782
1201
|
Name: string | undefined;
|
|
1783
1202
|
Description?: string | undefined;
|
|
@@ -1789,19 +1208,6 @@ export interface CreateTrafficDistributionGroupResponse {
|
|
|
1789
1208
|
Id?: string | undefined;
|
|
1790
1209
|
Arn?: string | undefined;
|
|
1791
1210
|
}
|
|
1792
|
-
export declare class ResourceNotReadyException extends __BaseException {
|
|
1793
|
-
readonly name: "ResourceNotReadyException";
|
|
1794
|
-
readonly $fault: "client";
|
|
1795
|
-
Message?: string | undefined;
|
|
1796
|
-
constructor(
|
|
1797
|
-
opts: __ExceptionOptionType<ResourceNotReadyException, __BaseException>
|
|
1798
|
-
);
|
|
1799
|
-
}
|
|
1800
|
-
export declare const UseCaseType: {
|
|
1801
|
-
readonly CONNECT_CAMPAIGNS: "CONNECT_CAMPAIGNS";
|
|
1802
|
-
readonly RULES_EVALUATION: "RULES_EVALUATION";
|
|
1803
|
-
};
|
|
1804
|
-
export type UseCaseType = (typeof UseCaseType)[keyof typeof UseCaseType];
|
|
1805
1211
|
export interface CreateUseCaseRequest {
|
|
1806
1212
|
InstanceId: string | undefined;
|
|
1807
1213
|
IntegrationAssociationId: string | undefined;
|
|
@@ -1819,11 +1225,6 @@ export interface UserIdentityInfo {
|
|
|
1819
1225
|
SecondaryEmail?: string | undefined;
|
|
1820
1226
|
Mobile?: string | undefined;
|
|
1821
1227
|
}
|
|
1822
|
-
export declare const PhoneType: {
|
|
1823
|
-
readonly DESK_PHONE: "DESK_PHONE";
|
|
1824
|
-
readonly SOFT_PHONE: "SOFT_PHONE";
|
|
1825
|
-
};
|
|
1826
|
-
export type PhoneType = (typeof PhoneType)[keyof typeof PhoneType];
|
|
1827
1228
|
export interface UserPhoneConfig {
|
|
1828
1229
|
PhoneType: PhoneType | undefined;
|
|
1829
1230
|
AutoAccept?: boolean | undefined;
|
|
@@ -1861,11 +1262,6 @@ export interface ViewInputContent {
|
|
|
1861
1262
|
Template?: string | undefined;
|
|
1862
1263
|
Actions?: string[] | undefined;
|
|
1863
1264
|
}
|
|
1864
|
-
export declare const ViewStatus: {
|
|
1865
|
-
readonly PUBLISHED: "PUBLISHED";
|
|
1866
|
-
readonly SAVED: "SAVED";
|
|
1867
|
-
};
|
|
1868
|
-
export type ViewStatus = (typeof ViewStatus)[keyof typeof ViewStatus];
|
|
1869
1265
|
export interface CreateViewRequest {
|
|
1870
1266
|
InstanceId: string | undefined;
|
|
1871
1267
|
ClientToken?: string | undefined;
|
|
@@ -1880,11 +1276,6 @@ export interface ViewContent {
|
|
|
1880
1276
|
Template?: string | undefined;
|
|
1881
1277
|
Actions?: string[] | undefined;
|
|
1882
1278
|
}
|
|
1883
|
-
export declare const ViewType: {
|
|
1884
|
-
readonly AWS_MANAGED: "AWS_MANAGED";
|
|
1885
|
-
readonly CUSTOMER_MANAGED: "CUSTOMER_MANAGED";
|
|
1886
|
-
};
|
|
1887
|
-
export type ViewType = (typeof ViewType)[keyof typeof ViewType];
|
|
1888
1279
|
export interface View {
|
|
1889
1280
|
Id?: string | undefined;
|
|
1890
1281
|
Arn?: string | undefined;
|
|
@@ -1900,3 +1291,413 @@ export interface View {
|
|
|
1900
1291
|
LastModifiedTime?: Date | undefined;
|
|
1901
1292
|
ViewContentSha256?: string | undefined;
|
|
1902
1293
|
}
|
|
1294
|
+
export interface CreateViewResponse {
|
|
1295
|
+
View?: View | undefined;
|
|
1296
|
+
}
|
|
1297
|
+
export interface CreateViewVersionRequest {
|
|
1298
|
+
InstanceId: string | undefined;
|
|
1299
|
+
ViewId: string | undefined;
|
|
1300
|
+
VersionDescription?: string | undefined;
|
|
1301
|
+
ViewContentSha256?: string | undefined;
|
|
1302
|
+
}
|
|
1303
|
+
export interface CreateViewVersionResponse {
|
|
1304
|
+
View?: View | undefined;
|
|
1305
|
+
}
|
|
1306
|
+
export interface CreateVocabularyRequest {
|
|
1307
|
+
ClientToken?: string | undefined;
|
|
1308
|
+
InstanceId: string | undefined;
|
|
1309
|
+
VocabularyName: string | undefined;
|
|
1310
|
+
LanguageCode: VocabularyLanguageCode | undefined;
|
|
1311
|
+
Content: string | undefined;
|
|
1312
|
+
Tags?: Record<string, string> | undefined;
|
|
1313
|
+
}
|
|
1314
|
+
export interface CreateVocabularyResponse {
|
|
1315
|
+
VocabularyArn: string | undefined;
|
|
1316
|
+
VocabularyId: string | undefined;
|
|
1317
|
+
State: VocabularyState | undefined;
|
|
1318
|
+
}
|
|
1319
|
+
export interface DeactivateEvaluationFormRequest {
|
|
1320
|
+
InstanceId: string | undefined;
|
|
1321
|
+
EvaluationFormId: string | undefined;
|
|
1322
|
+
EvaluationFormVersion: number | undefined;
|
|
1323
|
+
}
|
|
1324
|
+
export interface DeactivateEvaluationFormResponse {
|
|
1325
|
+
EvaluationFormId: string | undefined;
|
|
1326
|
+
EvaluationFormArn: string | undefined;
|
|
1327
|
+
EvaluationFormVersion: number | undefined;
|
|
1328
|
+
}
|
|
1329
|
+
export interface DeleteAttachedFileRequest {
|
|
1330
|
+
InstanceId: string | undefined;
|
|
1331
|
+
FileId: string | undefined;
|
|
1332
|
+
AssociatedResourceArn: string | undefined;
|
|
1333
|
+
}
|
|
1334
|
+
export interface DeleteAttachedFileResponse {}
|
|
1335
|
+
export interface DeleteContactEvaluationRequest {
|
|
1336
|
+
InstanceId: string | undefined;
|
|
1337
|
+
EvaluationId: string | undefined;
|
|
1338
|
+
}
|
|
1339
|
+
export interface DeleteContactFlowRequest {
|
|
1340
|
+
InstanceId: string | undefined;
|
|
1341
|
+
ContactFlowId: string | undefined;
|
|
1342
|
+
}
|
|
1343
|
+
export interface DeleteContactFlowResponse {}
|
|
1344
|
+
export interface DeleteContactFlowModuleRequest {
|
|
1345
|
+
InstanceId: string | undefined;
|
|
1346
|
+
ContactFlowModuleId: string | undefined;
|
|
1347
|
+
}
|
|
1348
|
+
export interface DeleteContactFlowModuleResponse {}
|
|
1349
|
+
export interface DeleteContactFlowVersionRequest {
|
|
1350
|
+
InstanceId: string | undefined;
|
|
1351
|
+
ContactFlowId: string | undefined;
|
|
1352
|
+
ContactFlowVersion: number | undefined;
|
|
1353
|
+
}
|
|
1354
|
+
export interface DeleteContactFlowVersionResponse {}
|
|
1355
|
+
export interface DeleteEmailAddressRequest {
|
|
1356
|
+
InstanceId: string | undefined;
|
|
1357
|
+
EmailAddressId: string | undefined;
|
|
1358
|
+
}
|
|
1359
|
+
export interface DeleteEmailAddressResponse {}
|
|
1360
|
+
export interface DeleteEvaluationFormRequest {
|
|
1361
|
+
InstanceId: string | undefined;
|
|
1362
|
+
EvaluationFormId: string | undefined;
|
|
1363
|
+
EvaluationFormVersion?: number | undefined;
|
|
1364
|
+
}
|
|
1365
|
+
export interface DeleteHoursOfOperationRequest {
|
|
1366
|
+
InstanceId: string | undefined;
|
|
1367
|
+
HoursOfOperationId: string | undefined;
|
|
1368
|
+
}
|
|
1369
|
+
export interface DeleteHoursOfOperationOverrideRequest {
|
|
1370
|
+
InstanceId: string | undefined;
|
|
1371
|
+
HoursOfOperationId: string | undefined;
|
|
1372
|
+
HoursOfOperationOverrideId: string | undefined;
|
|
1373
|
+
}
|
|
1374
|
+
export interface DeleteInstanceRequest {
|
|
1375
|
+
InstanceId: string | undefined;
|
|
1376
|
+
ClientToken?: string | undefined;
|
|
1377
|
+
}
|
|
1378
|
+
export interface DeleteIntegrationAssociationRequest {
|
|
1379
|
+
InstanceId: string | undefined;
|
|
1380
|
+
IntegrationAssociationId: string | undefined;
|
|
1381
|
+
}
|
|
1382
|
+
export interface DeletePredefinedAttributeRequest {
|
|
1383
|
+
InstanceId: string | undefined;
|
|
1384
|
+
Name: string | undefined;
|
|
1385
|
+
}
|
|
1386
|
+
export interface DeletePromptRequest {
|
|
1387
|
+
InstanceId: string | undefined;
|
|
1388
|
+
PromptId: string | undefined;
|
|
1389
|
+
}
|
|
1390
|
+
export interface DeletePushNotificationRegistrationRequest {
|
|
1391
|
+
InstanceId: string | undefined;
|
|
1392
|
+
RegistrationId: string | undefined;
|
|
1393
|
+
ContactId: string | undefined;
|
|
1394
|
+
}
|
|
1395
|
+
export interface DeletePushNotificationRegistrationResponse {}
|
|
1396
|
+
export interface DeleteQueueRequest {
|
|
1397
|
+
InstanceId: string | undefined;
|
|
1398
|
+
QueueId: string | undefined;
|
|
1399
|
+
}
|
|
1400
|
+
export interface DeleteQuickConnectRequest {
|
|
1401
|
+
InstanceId: string | undefined;
|
|
1402
|
+
QuickConnectId: string | undefined;
|
|
1403
|
+
}
|
|
1404
|
+
export interface DeleteRoutingProfileRequest {
|
|
1405
|
+
InstanceId: string | undefined;
|
|
1406
|
+
RoutingProfileId: string | undefined;
|
|
1407
|
+
}
|
|
1408
|
+
export interface DeleteRuleRequest {
|
|
1409
|
+
InstanceId: string | undefined;
|
|
1410
|
+
RuleId: string | undefined;
|
|
1411
|
+
}
|
|
1412
|
+
export interface DeleteSecurityProfileRequest {
|
|
1413
|
+
InstanceId: string | undefined;
|
|
1414
|
+
SecurityProfileId: string | undefined;
|
|
1415
|
+
}
|
|
1416
|
+
export interface DeleteTaskTemplateRequest {
|
|
1417
|
+
InstanceId: string | undefined;
|
|
1418
|
+
TaskTemplateId: string | undefined;
|
|
1419
|
+
}
|
|
1420
|
+
export interface DeleteTaskTemplateResponse {}
|
|
1421
|
+
export interface DeleteTrafficDistributionGroupRequest {
|
|
1422
|
+
TrafficDistributionGroupId: string | undefined;
|
|
1423
|
+
}
|
|
1424
|
+
export interface DeleteTrafficDistributionGroupResponse {}
|
|
1425
|
+
export interface DeleteUseCaseRequest {
|
|
1426
|
+
InstanceId: string | undefined;
|
|
1427
|
+
IntegrationAssociationId: string | undefined;
|
|
1428
|
+
UseCaseId: string | undefined;
|
|
1429
|
+
}
|
|
1430
|
+
export interface DeleteUserRequest {
|
|
1431
|
+
InstanceId: string | undefined;
|
|
1432
|
+
UserId: string | undefined;
|
|
1433
|
+
}
|
|
1434
|
+
export interface DeleteUserHierarchyGroupRequest {
|
|
1435
|
+
HierarchyGroupId: string | undefined;
|
|
1436
|
+
InstanceId: string | undefined;
|
|
1437
|
+
}
|
|
1438
|
+
export interface DeleteViewRequest {
|
|
1439
|
+
InstanceId: string | undefined;
|
|
1440
|
+
ViewId: string | undefined;
|
|
1441
|
+
}
|
|
1442
|
+
export interface DeleteViewResponse {}
|
|
1443
|
+
export interface DeleteViewVersionRequest {
|
|
1444
|
+
InstanceId: string | undefined;
|
|
1445
|
+
ViewId: string | undefined;
|
|
1446
|
+
ViewVersion: number | undefined;
|
|
1447
|
+
}
|
|
1448
|
+
export interface DeleteViewVersionResponse {}
|
|
1449
|
+
export interface DeleteVocabularyRequest {
|
|
1450
|
+
InstanceId: string | undefined;
|
|
1451
|
+
VocabularyId: string | undefined;
|
|
1452
|
+
}
|
|
1453
|
+
export interface DeleteVocabularyResponse {
|
|
1454
|
+
VocabularyArn: string | undefined;
|
|
1455
|
+
VocabularyId: string | undefined;
|
|
1456
|
+
State: VocabularyState | undefined;
|
|
1457
|
+
}
|
|
1458
|
+
export interface DescribeAgentStatusRequest {
|
|
1459
|
+
InstanceId: string | undefined;
|
|
1460
|
+
AgentStatusId: string | undefined;
|
|
1461
|
+
}
|
|
1462
|
+
export interface DescribeAgentStatusResponse {
|
|
1463
|
+
AgentStatus?: AgentStatus | undefined;
|
|
1464
|
+
}
|
|
1465
|
+
export interface DescribeAuthenticationProfileRequest {
|
|
1466
|
+
AuthenticationProfileId: string | undefined;
|
|
1467
|
+
InstanceId: string | undefined;
|
|
1468
|
+
}
|
|
1469
|
+
export interface AuthenticationProfile {
|
|
1470
|
+
Id?: string | undefined;
|
|
1471
|
+
Arn?: string | undefined;
|
|
1472
|
+
Name?: string | undefined;
|
|
1473
|
+
Description?: string | undefined;
|
|
1474
|
+
AllowedIps?: string[] | undefined;
|
|
1475
|
+
BlockedIps?: string[] | undefined;
|
|
1476
|
+
IsDefault?: boolean | undefined;
|
|
1477
|
+
CreatedTime?: Date | undefined;
|
|
1478
|
+
LastModifiedTime?: Date | undefined;
|
|
1479
|
+
LastModifiedRegion?: string | undefined;
|
|
1480
|
+
PeriodicSessionDuration?: number | undefined;
|
|
1481
|
+
MaxSessionDuration?: number | undefined;
|
|
1482
|
+
SessionInactivityDuration?: number | undefined;
|
|
1483
|
+
SessionInactivityHandlingEnabled?: boolean | undefined;
|
|
1484
|
+
}
|
|
1485
|
+
export interface DescribeAuthenticationProfileResponse {
|
|
1486
|
+
AuthenticationProfile?: AuthenticationProfile | undefined;
|
|
1487
|
+
}
|
|
1488
|
+
export interface DescribeContactRequest {
|
|
1489
|
+
InstanceId: string | undefined;
|
|
1490
|
+
ContactId: string | undefined;
|
|
1491
|
+
}
|
|
1492
|
+
export interface ParticipantMetrics {
|
|
1493
|
+
ParticipantId?: string | undefined;
|
|
1494
|
+
ParticipantType?: ParticipantType | undefined;
|
|
1495
|
+
ConversationAbandon?: boolean | undefined;
|
|
1496
|
+
MessagesSent?: number | undefined;
|
|
1497
|
+
NumResponses?: number | undefined;
|
|
1498
|
+
MessageLengthInChars?: number | undefined;
|
|
1499
|
+
TotalResponseTimeInMillis?: number | undefined;
|
|
1500
|
+
MaxResponseTimeInMillis?: number | undefined;
|
|
1501
|
+
LastMessageTimestamp?: Date | undefined;
|
|
1502
|
+
}
|
|
1503
|
+
export interface ChatContactMetrics {
|
|
1504
|
+
MultiParty?: boolean | undefined;
|
|
1505
|
+
TotalMessages?: number | undefined;
|
|
1506
|
+
TotalBotMessages?: number | undefined;
|
|
1507
|
+
TotalBotMessageLengthInChars?: number | undefined;
|
|
1508
|
+
ConversationCloseTimeInMillis?: number | undefined;
|
|
1509
|
+
ConversationTurnCount?: number | undefined;
|
|
1510
|
+
AgentFirstResponseTimestamp?: Date | undefined;
|
|
1511
|
+
AgentFirstResponseTimeInMillis?: number | undefined;
|
|
1512
|
+
}
|
|
1513
|
+
export interface ChatMetrics {
|
|
1514
|
+
ChatContactMetrics?: ChatContactMetrics | undefined;
|
|
1515
|
+
AgentMetrics?: ParticipantMetrics | undefined;
|
|
1516
|
+
CustomerMetrics?: ParticipantMetrics | undefined;
|
|
1517
|
+
}
|
|
1518
|
+
export interface ContactDetails {
|
|
1519
|
+
Name?: string | undefined;
|
|
1520
|
+
Description?: string | undefined;
|
|
1521
|
+
}
|
|
1522
|
+
export interface ContactEvaluation {
|
|
1523
|
+
FormId?: string | undefined;
|
|
1524
|
+
EvaluationArn?: string | undefined;
|
|
1525
|
+
Status?: Status | undefined;
|
|
1526
|
+
StartTimestamp?: Date | undefined;
|
|
1527
|
+
EndTimestamp?: Date | undefined;
|
|
1528
|
+
DeleteTimestamp?: Date | undefined;
|
|
1529
|
+
ExportLocation?: string | undefined;
|
|
1530
|
+
}
|
|
1531
|
+
export interface Customer {
|
|
1532
|
+
DeviceInfo?: DeviceInfo | undefined;
|
|
1533
|
+
Capabilities?: ParticipantCapabilities | undefined;
|
|
1534
|
+
}
|
|
1535
|
+
export interface EndpointInfo {
|
|
1536
|
+
Type?: EndpointType | undefined;
|
|
1537
|
+
Address?: string | undefined;
|
|
1538
|
+
DisplayName?: string | undefined;
|
|
1539
|
+
}
|
|
1540
|
+
export interface CustomerVoiceActivity {
|
|
1541
|
+
GreetingStartTimestamp?: Date | undefined;
|
|
1542
|
+
GreetingEndTimestamp?: Date | undefined;
|
|
1543
|
+
}
|
|
1544
|
+
export interface DisconnectDetails {
|
|
1545
|
+
PotentialDisconnectIssue?: string | undefined;
|
|
1546
|
+
}
|
|
1547
|
+
export interface CustomerQualityMetrics {
|
|
1548
|
+
Audio?: AudioQualityMetricsInfo | undefined;
|
|
1549
|
+
}
|
|
1550
|
+
export interface QualityMetrics {
|
|
1551
|
+
Agent?: AgentQualityMetrics | undefined;
|
|
1552
|
+
Customer?: CustomerQualityMetrics | undefined;
|
|
1553
|
+
}
|
|
1554
|
+
export interface QueueInfo {
|
|
1555
|
+
Id?: string | undefined;
|
|
1556
|
+
EnqueueTimestamp?: Date | undefined;
|
|
1557
|
+
}
|
|
1558
|
+
export interface RecordingInfo {
|
|
1559
|
+
StorageType?: StorageType | undefined;
|
|
1560
|
+
Location?: string | undefined;
|
|
1561
|
+
MediaStreamType?: MediaStreamType | undefined;
|
|
1562
|
+
ParticipantType?: ParticipantType | undefined;
|
|
1563
|
+
FragmentStartNumber?: string | undefined;
|
|
1564
|
+
FragmentStopNumber?: string | undefined;
|
|
1565
|
+
StartTimestamp?: Date | undefined;
|
|
1566
|
+
StopTimestamp?: Date | undefined;
|
|
1567
|
+
Status?: RecordingStatus | undefined;
|
|
1568
|
+
DeletionReason?: string | undefined;
|
|
1569
|
+
}
|
|
1570
|
+
export interface Expiry {
|
|
1571
|
+
DurationInSeconds?: number | undefined;
|
|
1572
|
+
ExpiryTimestamp?: Date | undefined;
|
|
1573
|
+
}
|
|
1574
|
+
export interface MatchCriteria {
|
|
1575
|
+
AgentsCriteria?: AgentsCriteria | undefined;
|
|
1576
|
+
}
|
|
1577
|
+
export interface Range {
|
|
1578
|
+
MinProficiencyLevel?: number | undefined;
|
|
1579
|
+
MaxProficiencyLevel?: number | undefined;
|
|
1580
|
+
}
|
|
1581
|
+
export interface AttributeCondition {
|
|
1582
|
+
Name?: string | undefined;
|
|
1583
|
+
Value?: string | undefined;
|
|
1584
|
+
ProficiencyLevel?: number | undefined;
|
|
1585
|
+
Range?: Range | undefined;
|
|
1586
|
+
MatchCriteria?: MatchCriteria | undefined;
|
|
1587
|
+
ComparisonOperator?: string | undefined;
|
|
1588
|
+
}
|
|
1589
|
+
export interface TaskTemplateInfoV2 {
|
|
1590
|
+
Arn?: string | undefined;
|
|
1591
|
+
Name?: string | undefined;
|
|
1592
|
+
}
|
|
1593
|
+
export interface WisdomInfo {
|
|
1594
|
+
SessionArn?: string | undefined;
|
|
1595
|
+
}
|
|
1596
|
+
export interface DescribeContactEvaluationRequest {
|
|
1597
|
+
InstanceId: string | undefined;
|
|
1598
|
+
EvaluationId: string | undefined;
|
|
1599
|
+
}
|
|
1600
|
+
export interface EvaluationSuggestedAnswerTranscriptMillisecondOffsets {
|
|
1601
|
+
BeginOffsetMillis: number | undefined;
|
|
1602
|
+
}
|
|
1603
|
+
export interface EvaluationTranscriptPointOfInterest {
|
|
1604
|
+
MillisecondOffsets?:
|
|
1605
|
+
| EvaluationSuggestedAnswerTranscriptMillisecondOffsets
|
|
1606
|
+
| undefined;
|
|
1607
|
+
TranscriptSegment?: string | undefined;
|
|
1608
|
+
}
|
|
1609
|
+
export interface EvaluationAutomationRuleCategory {
|
|
1610
|
+
Category: string | undefined;
|
|
1611
|
+
Condition: QuestionRuleCategoryAutomationCondition | undefined;
|
|
1612
|
+
PointsOfInterest?: EvaluationTranscriptPointOfInterest[] | undefined;
|
|
1613
|
+
}
|
|
1614
|
+
export interface EvaluationContactLensAnswerAnalysisDetails {
|
|
1615
|
+
MatchedRuleCategories?: EvaluationAutomationRuleCategory[] | undefined;
|
|
1616
|
+
}
|
|
1617
|
+
export interface EvaluationGenAIAnswerAnalysisDetails {
|
|
1618
|
+
Justification?: string | undefined;
|
|
1619
|
+
PointsOfInterest?: EvaluationTranscriptPointOfInterest[] | undefined;
|
|
1620
|
+
}
|
|
1621
|
+
export type EvaluationQuestionAnswerAnalysisDetails =
|
|
1622
|
+
| EvaluationQuestionAnswerAnalysisDetails.ContactLensMember
|
|
1623
|
+
| EvaluationQuestionAnswerAnalysisDetails.GenAIMember
|
|
1624
|
+
| EvaluationQuestionAnswerAnalysisDetails.$UnknownMember;
|
|
1625
|
+
export declare namespace EvaluationQuestionAnswerAnalysisDetails {
|
|
1626
|
+
interface GenAIMember {
|
|
1627
|
+
GenAI: EvaluationGenAIAnswerAnalysisDetails;
|
|
1628
|
+
ContactLens?: never;
|
|
1629
|
+
$unknown?: never;
|
|
1630
|
+
}
|
|
1631
|
+
interface ContactLensMember {
|
|
1632
|
+
GenAI?: never;
|
|
1633
|
+
ContactLens: EvaluationContactLensAnswerAnalysisDetails;
|
|
1634
|
+
$unknown?: never;
|
|
1635
|
+
}
|
|
1636
|
+
interface $UnknownMember {
|
|
1637
|
+
GenAI?: never;
|
|
1638
|
+
ContactLens?: never;
|
|
1639
|
+
$unknown: [string, any];
|
|
1640
|
+
}
|
|
1641
|
+
interface Visitor<T> {
|
|
1642
|
+
GenAI: (value: EvaluationGenAIAnswerAnalysisDetails) => T;
|
|
1643
|
+
ContactLens: (value: EvaluationContactLensAnswerAnalysisDetails) => T;
|
|
1644
|
+
_: (name: string, value: any) => T;
|
|
1645
|
+
}
|
|
1646
|
+
}
|
|
1647
|
+
export interface EvaluationQuestionInputDetails {
|
|
1648
|
+
TranscriptType?: EvaluationTranscriptType | undefined;
|
|
1649
|
+
}
|
|
1650
|
+
export type EvaluationAnswerData =
|
|
1651
|
+
| EvaluationAnswerData.NotApplicableMember
|
|
1652
|
+
| EvaluationAnswerData.NumericValueMember
|
|
1653
|
+
| EvaluationAnswerData.StringValueMember
|
|
1654
|
+
| EvaluationAnswerData.$UnknownMember;
|
|
1655
|
+
export declare namespace EvaluationAnswerData {
|
|
1656
|
+
interface StringValueMember {
|
|
1657
|
+
StringValue: string;
|
|
1658
|
+
NumericValue?: never;
|
|
1659
|
+
NotApplicable?: never;
|
|
1660
|
+
$unknown?: never;
|
|
1661
|
+
}
|
|
1662
|
+
interface NumericValueMember {
|
|
1663
|
+
StringValue?: never;
|
|
1664
|
+
NumericValue: number;
|
|
1665
|
+
NotApplicable?: never;
|
|
1666
|
+
$unknown?: never;
|
|
1667
|
+
}
|
|
1668
|
+
interface NotApplicableMember {
|
|
1669
|
+
StringValue?: never;
|
|
1670
|
+
NumericValue?: never;
|
|
1671
|
+
NotApplicable: boolean;
|
|
1672
|
+
$unknown?: never;
|
|
1673
|
+
}
|
|
1674
|
+
interface $UnknownMember {
|
|
1675
|
+
StringValue?: never;
|
|
1676
|
+
NumericValue?: never;
|
|
1677
|
+
NotApplicable?: never;
|
|
1678
|
+
$unknown: [string, any];
|
|
1679
|
+
}
|
|
1680
|
+
interface Visitor<T> {
|
|
1681
|
+
StringValue: (value: string) => T;
|
|
1682
|
+
NumericValue: (value: number) => T;
|
|
1683
|
+
NotApplicable: (value: boolean) => T;
|
|
1684
|
+
_: (name: string, value: any) => T;
|
|
1685
|
+
}
|
|
1686
|
+
}
|
|
1687
|
+
export interface EvaluationSuggestedAnswer {
|
|
1688
|
+
Value?: EvaluationAnswerData | undefined;
|
|
1689
|
+
Status: EvaluationSuggestedAnswerStatus | undefined;
|
|
1690
|
+
Input?: EvaluationQuestionInputDetails | undefined;
|
|
1691
|
+
AnalysisType: EvaluationQuestionAnswerAnalysisType | undefined;
|
|
1692
|
+
AnalysisDetails?: EvaluationQuestionAnswerAnalysisDetails | undefined;
|
|
1693
|
+
}
|
|
1694
|
+
export interface EvaluationAnswerOutput {
|
|
1695
|
+
Value?: EvaluationAnswerData | undefined;
|
|
1696
|
+
SystemSuggestedValue?: EvaluationAnswerData | undefined;
|
|
1697
|
+
SuggestedAnswers?: EvaluationSuggestedAnswer[] | undefined;
|
|
1698
|
+
}
|
|
1699
|
+
export interface EvaluationAcknowledgement {
|
|
1700
|
+
AcknowledgedTime: Date | undefined;
|
|
1701
|
+
AcknowledgedBy: string | undefined;
|
|
1702
|
+
AcknowledgerComment?: string | undefined;
|
|
1703
|
+
}
|