@aws-sdk/client-connect 3.933.0 → 3.935.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist-cjs/index.js +1332 -1329
- package/dist-es/index.js +2 -1
- package/dist-es/models/enums.js +1078 -0
- package/dist-es/models/errors.js +375 -0
- package/dist-es/models/models_0.js +1 -663
- package/dist-es/models/models_1.js +1 -538
- package/dist-es/models/models_2.js +1 -183
- package/dist-es/models/models_3.js +1 -72
- package/dist-es/schemas/schemas_0.js +7 -2
- package/dist-types/commands/CreateContactCommand.d.ts +1 -1
- package/dist-types/commands/CreateViewCommand.d.ts +1 -2
- package/dist-types/commands/CreateViewVersionCommand.d.ts +1 -1
- package/dist-types/commands/CreateVocabularyCommand.d.ts +1 -1
- package/dist-types/commands/DeactivateEvaluationFormCommand.d.ts +1 -1
- package/dist-types/commands/DeleteAttachedFileCommand.d.ts +1 -1
- package/dist-types/commands/DeleteContactEvaluationCommand.d.ts +1 -1
- package/dist-types/commands/DeleteContactFlowCommand.d.ts +1 -1
- package/dist-types/commands/DeleteContactFlowModuleCommand.d.ts +1 -1
- package/dist-types/commands/DeleteContactFlowVersionCommand.d.ts +1 -1
- package/dist-types/commands/DeleteEmailAddressCommand.d.ts +1 -1
- package/dist-types/commands/DeleteEvaluationFormCommand.d.ts +1 -1
- package/dist-types/commands/DeleteHoursOfOperationCommand.d.ts +1 -1
- package/dist-types/commands/DeleteHoursOfOperationOverrideCommand.d.ts +1 -1
- package/dist-types/commands/DeleteInstanceCommand.d.ts +1 -1
- package/dist-types/commands/DeleteIntegrationAssociationCommand.d.ts +1 -1
- package/dist-types/commands/DeletePredefinedAttributeCommand.d.ts +1 -1
- package/dist-types/commands/DeletePromptCommand.d.ts +1 -1
- package/dist-types/commands/DeletePushNotificationRegistrationCommand.d.ts +1 -1
- package/dist-types/commands/DeleteQueueCommand.d.ts +1 -1
- package/dist-types/commands/DeleteQuickConnectCommand.d.ts +1 -1
- package/dist-types/commands/DeleteRoutingProfileCommand.d.ts +1 -1
- package/dist-types/commands/DeleteRuleCommand.d.ts +1 -1
- package/dist-types/commands/DeleteSecurityProfileCommand.d.ts +1 -1
- package/dist-types/commands/DeleteTaskTemplateCommand.d.ts +1 -1
- package/dist-types/commands/DeleteTrafficDistributionGroupCommand.d.ts +1 -1
- package/dist-types/commands/DeleteUseCaseCommand.d.ts +1 -1
- package/dist-types/commands/DeleteUserCommand.d.ts +1 -1
- package/dist-types/commands/DeleteUserHierarchyGroupCommand.d.ts +1 -1
- package/dist-types/commands/DeleteViewCommand.d.ts +1 -1
- package/dist-types/commands/DeleteViewVersionCommand.d.ts +1 -1
- package/dist-types/commands/DeleteVocabularyCommand.d.ts +1 -1
- package/dist-types/commands/DescribeAgentStatusCommand.d.ts +1 -1
- package/dist-types/commands/DescribeAuthenticationProfileCommand.d.ts +1 -1
- package/dist-types/commands/DescribeContactCommand.d.ts +2 -1
- package/dist-types/commands/DescribeContactEvaluationCommand.d.ts +1 -1
- package/dist-types/commands/ListBotsCommand.d.ts +1 -2
- package/dist-types/commands/ListContactEvaluationsCommand.d.ts +1 -1
- package/dist-types/commands/ListContactFlowModulesCommand.d.ts +1 -1
- package/dist-types/commands/ListContactFlowVersionsCommand.d.ts +1 -1
- package/dist-types/commands/ListContactFlowsCommand.d.ts +1 -1
- package/dist-types/commands/ListContactReferencesCommand.d.ts +1 -1
- package/dist-types/commands/ListDefaultVocabulariesCommand.d.ts +1 -1
- package/dist-types/commands/ListEvaluationFormVersionsCommand.d.ts +1 -1
- package/dist-types/commands/ListEvaluationFormsCommand.d.ts +1 -1
- package/dist-types/commands/ListFlowAssociationsCommand.d.ts +1 -1
- package/dist-types/commands/ListHoursOfOperationOverridesCommand.d.ts +1 -1
- package/dist-types/commands/ListHoursOfOperationsCommand.d.ts +1 -1
- package/dist-types/commands/ListInstanceAttributesCommand.d.ts +1 -1
- package/dist-types/commands/ListInstanceStorageConfigsCommand.d.ts +1 -1
- package/dist-types/commands/ListInstancesCommand.d.ts +1 -1
- package/dist-types/commands/ListIntegrationAssociationsCommand.d.ts +1 -1
- package/dist-types/commands/ListLambdaFunctionsCommand.d.ts +1 -1
- package/dist-types/commands/ListLexBotsCommand.d.ts +1 -1
- package/dist-types/commands/ListPhoneNumbersCommand.d.ts +1 -1
- package/dist-types/commands/ListPhoneNumbersV2Command.d.ts +1 -1
- package/dist-types/commands/ListPredefinedAttributesCommand.d.ts +1 -1
- package/dist-types/commands/ListPromptsCommand.d.ts +1 -1
- package/dist-types/commands/ListQueueQuickConnectsCommand.d.ts +1 -1
- package/dist-types/commands/ListQueuesCommand.d.ts +1 -1
- package/dist-types/commands/ListQuickConnectsCommand.d.ts +1 -1
- package/dist-types/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +1 -1
- package/dist-types/commands/ListRoutingProfileManualAssignmentQueuesCommand.d.ts +1 -1
- package/dist-types/commands/ListRoutingProfileQueuesCommand.d.ts +1 -1
- package/dist-types/commands/ListRoutingProfilesCommand.d.ts +1 -1
- package/dist-types/commands/ListRulesCommand.d.ts +1 -1
- package/dist-types/commands/ListSecurityKeysCommand.d.ts +1 -1
- package/dist-types/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
- package/dist-types/commands/ListSecurityProfilePermissionsCommand.d.ts +1 -1
- package/dist-types/commands/ListSecurityProfilesCommand.d.ts +1 -1
- package/dist-types/commands/ListTagsForResourceCommand.d.ts +1 -1
- package/dist-types/commands/ListTaskTemplatesCommand.d.ts +1 -1
- package/dist-types/commands/ListTrafficDistributionGroupUsersCommand.d.ts +2 -1
- package/dist-types/commands/ListTrafficDistributionGroupsCommand.d.ts +1 -1
- package/dist-types/commands/SearchAgentStatusesCommand.d.ts +1 -2
- package/dist-types/commands/SearchContactEvaluationsCommand.d.ts +1 -2
- package/dist-types/commands/SearchContactFlowModulesCommand.d.ts +1 -2
- package/dist-types/commands/SearchContactFlowsCommand.d.ts +1 -2
- package/dist-types/commands/SearchEmailAddressesCommand.d.ts +1 -2
- package/dist-types/commands/SearchEvaluationFormsCommand.d.ts +1 -2
- package/dist-types/commands/SearchHoursOfOperationOverridesCommand.d.ts +1 -2
- package/dist-types/commands/SearchHoursOfOperationsCommand.d.ts +1 -2
- package/dist-types/commands/SearchPredefinedAttributesCommand.d.ts +1 -2
- package/dist-types/commands/SearchPromptsCommand.d.ts +1 -2
- package/dist-types/commands/SearchQueuesCommand.d.ts +1 -2
- package/dist-types/commands/SearchQuickConnectsCommand.d.ts +1 -2
- package/dist-types/commands/SearchRoutingProfilesCommand.d.ts +1 -2
- package/dist-types/commands/SearchSecurityProfilesCommand.d.ts +1 -2
- package/dist-types/commands/SearchUserHierarchyGroupsCommand.d.ts +1 -2
- package/dist-types/commands/SearchUsersCommand.d.ts +1 -2
- package/dist-types/commands/StartChatContactCommand.d.ts +1 -2
- package/dist-types/commands/StartOutboundVoiceContactCommand.d.ts +6 -1
- package/dist-types/commands/StartScreenSharingCommand.d.ts +1 -1
- package/dist-types/commands/StartTaskContactCommand.d.ts +2 -1
- package/dist-types/commands/StartWebRTCContactCommand.d.ts +1 -1
- package/dist-types/commands/StopContactCommand.d.ts +1 -1
- package/dist-types/commands/StopContactRecordingCommand.d.ts +1 -1
- package/dist-types/commands/StopContactStreamingCommand.d.ts +1 -1
- package/dist-types/commands/SubmitContactEvaluationCommand.d.ts +1 -1
- package/dist-types/commands/SuspendContactRecordingCommand.d.ts +1 -1
- package/dist-types/commands/TagContactCommand.d.ts +1 -1
- package/dist-types/commands/TagResourceCommand.d.ts +1 -1
- package/dist-types/commands/TransferContactCommand.d.ts +1 -1
- package/dist-types/commands/UntagContactCommand.d.ts +1 -1
- package/dist-types/commands/UntagResourceCommand.d.ts +1 -1
- package/dist-types/commands/UpdateAgentStatusCommand.d.ts +1 -1
- package/dist-types/commands/UpdateAuthenticationProfileCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactAttributesCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactCommand.d.ts +2 -1
- package/dist-types/commands/UpdateContactEvaluationCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowContentCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowMetadataCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowModuleContentCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowModuleMetadataCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowNameCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactRoutingDataCommand.d.ts +2 -1
- package/dist-types/commands/UpdateContactScheduleCommand.d.ts +1 -1
- package/dist-types/commands/UpdateEmailAddressMetadataCommand.d.ts +1 -1
- package/dist-types/commands/UpdateEvaluationFormCommand.d.ts +2 -1
- package/dist-types/commands/UpdateHoursOfOperationCommand.d.ts +1 -1
- package/dist-types/commands/UpdateHoursOfOperationOverrideCommand.d.ts +1 -1
- package/dist-types/commands/UpdateInstanceAttributeCommand.d.ts +1 -1
- package/dist-types/commands/UpdateInstanceStorageConfigCommand.d.ts +1 -1
- package/dist-types/commands/UpdateParticipantAuthenticationCommand.d.ts +1 -1
- package/dist-types/commands/UpdateParticipantRoleConfigCommand.d.ts +1 -1
- package/dist-types/commands/UpdatePhoneNumberCommand.d.ts +1 -1
- package/dist-types/commands/UpdatePhoneNumberMetadataCommand.d.ts +1 -1
- package/dist-types/commands/UpdatePredefinedAttributeCommand.d.ts +1 -1
- package/dist-types/commands/UpdatePromptCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQueueHoursOfOperationCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQueueMaxContactsCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQueueNameCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQueueOutboundCallerConfigCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQueueStatusCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQuickConnectConfigCommand.d.ts +1 -1
- package/dist-types/commands/UpdateQuickConnectNameCommand.d.ts +1 -1
- package/dist-types/commands/UpdateRoutingProfileAgentAvailabilityTimerCommand.d.ts +1 -1
- package/dist-types/commands/UpdateRoutingProfileConcurrencyCommand.d.ts +1 -1
- package/dist-types/commands/UpdateRoutingProfileDefaultOutboundQueueCommand.d.ts +1 -1
- package/dist-types/commands/UpdateRoutingProfileNameCommand.d.ts +1 -1
- package/dist-types/commands/UpdateRoutingProfileQueuesCommand.d.ts +1 -1
- package/dist-types/commands/UpdateRuleCommand.d.ts +1 -1
- package/dist-types/commands/UpdateSecurityProfileCommand.d.ts +1 -1
- package/dist-types/commands/UpdateTaskTemplateCommand.d.ts +1 -1
- package/dist-types/commands/UpdateTrafficDistributionCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserHierarchyCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserHierarchyGroupNameCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserHierarchyStructureCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserIdentityInfoCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserPhoneConfigCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserProficienciesCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserRoutingProfileCommand.d.ts +1 -1
- package/dist-types/commands/UpdateUserSecurityProfilesCommand.d.ts +1 -1
- package/dist-types/commands/UpdateViewContentCommand.d.ts +1 -1
- package/dist-types/commands/UpdateViewMetadataCommand.d.ts +1 -1
- package/dist-types/index.d.ts +6 -1
- package/dist-types/models/enums.d.ts +2166 -0
- package/dist-types/models/errors.d.ts +406 -0
- package/dist-types/models/models_0.d.ts +1607 -1219
- package/dist-types/models/models_1.d.ts +6280 -5379
- package/dist-types/models/models_2.d.ts +4108 -3852
- package/dist-types/models/models_3.d.ts +9 -4108
- package/dist-types/ts3.4/commands/CreateContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/CreateViewCommand.d.ts +1 -2
- package/dist-types/ts3.4/commands/CreateViewVersionCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/CreateVocabularyCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeactivateEvaluationFormCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteAttachedFileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteContactEvaluationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteContactFlowCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteContactFlowModuleCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteContactFlowVersionCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteEmailAddressCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteEvaluationFormCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteHoursOfOperationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteHoursOfOperationOverrideCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteInstanceCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteIntegrationAssociationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeletePredefinedAttributeCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeletePromptCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeletePushNotificationRegistrationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteQueueCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteQuickConnectCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteRoutingProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteRuleCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteSecurityProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteTaskTemplateCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteTrafficDistributionGroupCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteUseCaseCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteUserCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteUserHierarchyGroupCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteViewCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteViewVersionCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteVocabularyCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DescribeAgentStatusCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DescribeAuthenticationProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DescribeContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DescribeContactEvaluationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListBotsCommand.d.ts +1 -2
- package/dist-types/ts3.4/commands/ListContactEvaluationsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListContactFlowModulesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListContactFlowVersionsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListContactFlowsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListContactReferencesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListDefaultVocabulariesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListEvaluationFormVersionsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListEvaluationFormsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListFlowAssociationsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListHoursOfOperationOverridesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListHoursOfOperationsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListInstanceAttributesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListInstanceStorageConfigsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListInstancesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListIntegrationAssociationsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListLambdaFunctionsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListLexBotsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListPhoneNumbersCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListPhoneNumbersV2Command.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListPredefinedAttributesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListPromptsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListQueueQuickConnectsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListQueuesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListQuickConnectsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListRoutingProfileManualAssignmentQueuesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListRoutingProfileQueuesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListRoutingProfilesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListRulesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListSecurityKeysCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListSecurityProfilePermissionsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListSecurityProfilesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListTagsForResourceCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListTaskTemplatesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListTrafficDistributionGroupUsersCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/ListTrafficDistributionGroupsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/SearchAgentStatusesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchContactEvaluationsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchContactFlowModulesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchContactFlowsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchEmailAddressesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchEvaluationFormsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchHoursOfOperationOverridesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchHoursOfOperationsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchPredefinedAttributesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchPromptsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchQueuesCommand.d.ts +1 -2
- package/dist-types/ts3.4/commands/SearchQuickConnectsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchRoutingProfilesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchSecurityProfilesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchUserHierarchyGroupsCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/SearchUsersCommand.d.ts +1 -2
- package/dist-types/ts3.4/commands/StartChatContactCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/StartOutboundVoiceContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StartScreenSharingCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StartTaskContactCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/StartWebRTCContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StopContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StopContactRecordingCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StopContactStreamingCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/SubmitContactEvaluationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/SuspendContactRecordingCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/TagContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/TagResourceCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/TransferContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UntagContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UntagResourceCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateAgentStatusCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateAuthenticationProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactAttributesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/UpdateContactEvaluationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactFlowContentCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactFlowMetadataCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactFlowModuleContentCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactFlowModuleMetadataCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactFlowNameCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactRoutingDataCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/UpdateContactScheduleCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateEmailAddressMetadataCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateEvaluationFormCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/UpdateHoursOfOperationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateHoursOfOperationOverrideCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateInstanceAttributeCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateInstanceStorageConfigCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateParticipantAuthenticationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateParticipantRoleConfigCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdatePhoneNumberCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdatePhoneNumberMetadataCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdatePredefinedAttributeCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdatePromptCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQueueHoursOfOperationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQueueMaxContactsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQueueNameCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQueueOutboundCallerConfigCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQueueStatusCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQuickConnectConfigCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateQuickConnectNameCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateRoutingProfileAgentAvailabilityTimerCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateRoutingProfileConcurrencyCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateRoutingProfileDefaultOutboundQueueCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateRoutingProfileNameCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateRoutingProfileQueuesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateRuleCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateSecurityProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateTaskTemplateCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateTrafficDistributionCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserHierarchyCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserHierarchyGroupNameCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserHierarchyStructureCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserIdentityInfoCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserPhoneConfigCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserProficienciesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserRoutingProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateUserSecurityProfilesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateViewContentCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateViewMetadataCommand.d.ts +1 -1
- package/dist-types/ts3.4/index.d.ts +6 -1
- package/dist-types/ts3.4/models/enums.d.ts +1321 -0
- package/dist-types/ts3.4/models/errors.d.ts +232 -0
- package/dist-types/ts3.4/models/models_0.d.ts +482 -681
- package/dist-types/ts3.4/models/models_1.d.ts +959 -1012
- package/dist-types/ts3.4/models/models_2.d.ts +1390 -1568
- package/dist-types/ts3.4/models/models_3.d.ts +21 -1045
- package/package.json +12 -12
- package/dist-es/models/index.js +0 -4
- package/dist-types/models/index.d.ts +0 -4
- package/dist-types/ts3.4/models/index.d.ts +0 -4
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export declare const ActionType: {
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readonly ASSIGN_CONTACT_CATEGORY: "ASSIGN_CONTACT_CATEGORY";
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readonly ASSIGN_SLA: "ASSIGN_SLA";
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readonly CREATE_CASE: "CREATE_CASE";
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readonly CREATE_TASK: "CREATE_TASK";
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readonly END_ASSOCIATED_TASKS: "END_ASSOCIATED_TASKS";
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readonly GENERATE_EVENTBRIDGE_EVENT: "GENERATE_EVENTBRIDGE_EVENT";
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readonly SEND_NOTIFICATION: "SEND_NOTIFICATION";
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readonly SUBMIT_AUTO_EVALUATION: "SUBMIT_AUTO_EVALUATION";
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readonly UPDATE_CASE: "UPDATE_CASE";
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};
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export type ActionType = (typeof ActionType)[keyof typeof ActionType];
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export declare const AgentAvailabilityTimer: {
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readonly TIME_SINCE_LAST_ACTIVITY: "TIME_SINCE_LAST_ACTIVITY";
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readonly TIME_SINCE_LAST_INBOUND: "TIME_SINCE_LAST_INBOUND";
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};
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export type AgentAvailabilityTimer =
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(typeof AgentAvailabilityTimer)[keyof typeof AgentAvailabilityTimer];
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export declare const ContactState: {
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readonly CONNECTED: "CONNECTED";
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readonly CONNECTED_ONHOLD: "CONNECTED_ONHOLD";
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readonly CONNECTING: "CONNECTING";
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readonly ENDED: "ENDED";
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readonly ERROR: "ERROR";
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readonly INCOMING: "INCOMING";
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readonly MISSED: "MISSED";
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readonly PENDING: "PENDING";
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readonly REJECTED: "REJECTED";
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};
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export type ContactState = (typeof ContactState)[keyof typeof ContactState];
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export declare const Channel: {
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readonly CHAT: "CHAT";
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readonly EMAIL: "EMAIL";
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readonly TASK: "TASK";
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readonly VOICE: "VOICE";
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};
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export type Channel = (typeof Channel)[keyof typeof Channel];
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export declare const ContactInitiationMethod: {
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readonly AGENT_REPLY: "AGENT_REPLY";
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readonly API: "API";
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readonly CALLBACK: "CALLBACK";
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readonly DISCONNECT: "DISCONNECT";
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readonly EXTERNAL_OUTBOUND: "EXTERNAL_OUTBOUND";
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readonly FLOW: "FLOW";
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readonly INBOUND: "INBOUND";
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readonly MONITOR: "MONITOR";
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readonly OUTBOUND: "OUTBOUND";
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readonly QUEUE_TRANSFER: "QUEUE_TRANSFER";
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readonly TRANSFER: "TRANSFER";
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readonly WEBRTC_API: "WEBRTC_API";
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};
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export type ContactInitiationMethod =
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(typeof ContactInitiationMethod)[keyof typeof ContactInitiationMethod];
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export declare const AllowedUserAction: {
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readonly CALL: "CALL";
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readonly DISCARD: "DISCARD";
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};
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export type AllowedUserAction =
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(typeof AllowedUserAction)[keyof typeof AllowedUserAction];
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export declare const ScreenShareCapability: {
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readonly SEND: "SEND";
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};
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export type ScreenShareCapability =
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(typeof ScreenShareCapability)[keyof typeof ScreenShareCapability];
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export declare const VideoCapability: {
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readonly SEND: "SEND";
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};
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export type VideoCapability =
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(typeof VideoCapability)[keyof typeof VideoCapability];
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export declare const ParticipantState: {
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readonly CONNECTED: "CONNECTED";
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readonly DISCONNECTED: "DISCONNECTED";
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readonly INITIAL: "INITIAL";
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readonly MISSED: "MISSED";
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};
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export type ParticipantState =
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(typeof ParticipantState)[keyof typeof ParticipantState];
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export declare const AgentStatusState: {
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readonly DISABLED: "DISABLED";
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readonly ENABLED: "ENABLED";
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};
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export type AgentStatusState =
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(typeof AgentStatusState)[keyof typeof AgentStatusState];
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export declare const AgentStatusType: {
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readonly CUSTOM: "CUSTOM";
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readonly OFFLINE: "OFFLINE";
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readonly ROUTABLE: "ROUTABLE";
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};
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export type AgentStatusType =
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(typeof AgentStatusType)[keyof typeof AgentStatusType];
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export declare const StringComparisonType: {
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readonly CONTAINS: "CONTAINS";
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readonly EXACT: "EXACT";
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readonly STARTS_WITH: "STARTS_WITH";
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};
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export type StringComparisonType =
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(typeof StringComparisonType)[keyof typeof StringComparisonType];
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export declare const MonitorCapability: {
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readonly BARGE: "BARGE";
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readonly SILENT_MONITOR: "SILENT_MONITOR";
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};
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export type MonitorCapability =
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(typeof MonitorCapability)[keyof typeof MonitorCapability];
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export declare const AttachedFileInvalidRequestExceptionReason: {
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readonly INVALID_FILE_NAME: "INVALID_FILE_NAME";
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readonly INVALID_FILE_SIZE: "INVALID_FILE_SIZE";
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readonly INVALID_FILE_TYPE: "INVALID_FILE_TYPE";
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};
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export type AttachedFileInvalidRequestExceptionReason =
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(typeof AttachedFileInvalidRequestExceptionReason)[keyof typeof AttachedFileInvalidRequestExceptionReason];
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export declare const AttachedFileServiceQuotaExceededExceptionReason: {
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readonly TOTAL_FILE_COUNT_EXCEEDED: "TOTAL_FILE_COUNT_EXCEEDED";
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readonly TOTAL_FILE_SIZE_EXCEEDED: "TOTAL_FILE_SIZE_EXCEEDED";
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};
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export type AttachedFileServiceQuotaExceededExceptionReason =
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(typeof AttachedFileServiceQuotaExceededExceptionReason)[keyof typeof AttachedFileServiceQuotaExceededExceptionReason];
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export declare const VocabularyLanguageCode: {
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readonly AR_AE: "ar-AE";
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readonly CA_ES: "ca-ES";
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readonly DA_DK: "da-DK";
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readonly DE_CH: "de-CH";
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readonly DE_DE: "de-DE";
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readonly EN_AB: "en-AB";
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readonly EN_AU: "en-AU";
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readonly EN_GB: "en-GB";
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readonly EN_IE: "en-IE";
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readonly EN_IN: "en-IN";
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readonly EN_NZ: "en-NZ";
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readonly EN_US: "en-US";
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readonly EN_WL: "en-WL";
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readonly EN_ZA: "en-ZA";
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readonly ES_ES: "es-ES";
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readonly ES_US: "es-US";
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readonly FI_FI: "fi-FI";
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readonly FR_CA: "fr-CA";
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readonly FR_FR: "fr-FR";
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readonly HI_IN: "hi-IN";
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readonly ID_ID: "id-ID";
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readonly IT_IT: "it-IT";
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readonly JA_JP: "ja-JP";
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readonly KO_KR: "ko-KR";
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readonly MS_MY: "ms-MY";
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readonly NL_NL: "nl-NL";
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readonly NO_NO: "no-NO";
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readonly PL_PL: "pl-PL";
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readonly PT_BR: "pt-BR";
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readonly PT_PT: "pt-PT";
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readonly SV_SE: "sv-SE";
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readonly TL_PH: "tl-PH";
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readonly ZH_CN: "zh-CN";
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};
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export type VocabularyLanguageCode =
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(typeof VocabularyLanguageCode)[keyof typeof VocabularyLanguageCode];
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export declare const FlowAssociationResourceType: {
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readonly ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR";
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readonly INBOUND_EMAIL: "INBOUND_EMAIL";
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readonly OUTBOUND_EMAIL: "OUTBOUND_EMAIL";
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readonly SMS_PHONE_NUMBER: "SMS_PHONE_NUMBER";
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readonly WHATSAPP_MESSAGING_PHONE_NUMBER: "WHATSAPP_MESSAGING_PHONE_NUMBER";
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};
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export type FlowAssociationResourceType =
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(typeof FlowAssociationResourceType)[keyof typeof FlowAssociationResourceType];
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export declare const InstanceStorageResourceType: {
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readonly AGENT_EVENTS: "AGENT_EVENTS";
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readonly ATTACHMENTS: "ATTACHMENTS";
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readonly CALL_RECORDINGS: "CALL_RECORDINGS";
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readonly CHAT_TRANSCRIPTS: "CHAT_TRANSCRIPTS";
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readonly CONTACT_EVALUATIONS: "CONTACT_EVALUATIONS";
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readonly CONTACT_TRACE_RECORDS: "CONTACT_TRACE_RECORDS";
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readonly EMAIL_MESSAGES: "EMAIL_MESSAGES";
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readonly MEDIA_STREAMS: "MEDIA_STREAMS";
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readonly REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS";
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readonly REAL_TIME_CONTACT_ANALYSIS_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS";
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readonly REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS";
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readonly SCHEDULED_REPORTS: "SCHEDULED_REPORTS";
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readonly SCREEN_RECORDINGS: "SCREEN_RECORDINGS";
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};
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export type InstanceStorageResourceType =
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(typeof InstanceStorageResourceType)[keyof typeof InstanceStorageResourceType];
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export declare const EncryptionType: {
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readonly KMS: "KMS";
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};
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export type EncryptionType =
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(typeof EncryptionType)[keyof typeof EncryptionType];
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export declare const StorageType: {
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readonly KINESIS_FIREHOSE: "KINESIS_FIREHOSE";
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readonly KINESIS_STREAM: "KINESIS_STREAM";
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readonly KINESIS_VIDEO_STREAM: "KINESIS_VIDEO_STREAM";
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readonly S3: "S3";
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};
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export type StorageType = (typeof StorageType)[keyof typeof StorageType];
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export declare const FileStatusType: {
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readonly APPROVED: "APPROVED";
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readonly FAILED: "FAILED";
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readonly PROCESSING: "PROCESSING";
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readonly REJECTED: "REJECTED";
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};
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export type FileStatusType =
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(typeof FileStatusType)[keyof typeof FileStatusType];
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export declare const FileUseCaseType: {
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readonly ATTACHMENT: "ATTACHMENT";
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readonly EMAIL_MESSAGE: "EMAIL_MESSAGE";
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};
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export type FileUseCaseType =
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(typeof FileUseCaseType)[keyof typeof FileUseCaseType];
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export declare const ListFlowAssociationResourceType: {
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readonly ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR";
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readonly INBOUND_EMAIL: "INBOUND_EMAIL";
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readonly OUTBOUND_EMAIL: "OUTBOUND_EMAIL";
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readonly VOICE_PHONE_NUMBER: "VOICE_PHONE_NUMBER";
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readonly WHATSAPP_MESSAGING_PHONE_NUMBER: "WHATSAPP_MESSAGING_PHONE_NUMBER";
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};
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export type ListFlowAssociationResourceType =
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(typeof ListFlowAssociationResourceType)[keyof typeof ListFlowAssociationResourceType];
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export declare const EndpointType: {
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readonly CONNECT_PHONENUMBER_ARN: "CONNECT_PHONENUMBER_ARN";
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readonly CONTACT_FLOW: "CONTACT_FLOW";
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readonly EMAIL_ADDRESS: "EMAIL_ADDRESS";
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readonly TELEPHONE_NUMBER: "TELEPHONE_NUMBER";
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readonly VOIP: "VOIP";
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};
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export type EndpointType = (typeof EndpointType)[keyof typeof EndpointType];
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export declare const OutboundStrategyType: {
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readonly AGENT_FIRST: "AGENT_FIRST";
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};
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export type OutboundStrategyType =
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(typeof OutboundStrategyType)[keyof typeof OutboundStrategyType];
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export declare const FailureReasonCode: {
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readonly IDEMPOTENCY_EXCEPTION: "IDEMPOTENCY_EXCEPTION";
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readonly INTERNAL_ERROR: "INTERNAL_ERROR";
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readonly INVALID_ATTRIBUTE_KEY: "INVALID_ATTRIBUTE_KEY";
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readonly INVALID_CUSTOMER_ENDPOINT: "INVALID_CUSTOMER_ENDPOINT";
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readonly INVALID_OUTBOUND_STRATEGY: "INVALID_OUTBOUND_STRATEGY";
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readonly INVALID_QUEUE: "INVALID_QUEUE";
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readonly INVALID_SYSTEM_ENDPOINT: "INVALID_SYSTEM_ENDPOINT";
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readonly MISSING_CAMPAIGN: "MISSING_CAMPAIGN";
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readonly MISSING_CUSTOMER_ENDPOINT: "MISSING_CUSTOMER_ENDPOINT";
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readonly MISSING_QUEUE_ID_AND_SYSTEM_ENDPOINT: "MISSING_QUEUE_ID_AND_SYSTEM_ENDPOINT";
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readonly REQUEST_THROTTLED: "REQUEST_THROTTLED";
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};
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export type FailureReasonCode =
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(typeof FailureReasonCode)[keyof typeof FailureReasonCode];
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export declare const InitiateAs: {
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readonly COMPLETED: "COMPLETED";
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readonly CONNECTED_TO_USER: "CONNECTED_TO_USER";
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};
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export type InitiateAs = (typeof InitiateAs)[keyof typeof InitiateAs];
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export declare const ReferenceStatus: {
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readonly APPROVED: "APPROVED";
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readonly AVAILABLE: "AVAILABLE";
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readonly DELETED: "DELETED";
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readonly FAILED: "FAILED";
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readonly PROCESSING: "PROCESSING";
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readonly REJECTED: "REJECTED";
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};
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export type ReferenceStatus =
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(typeof ReferenceStatus)[keyof typeof ReferenceStatus];
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export declare const ReferenceType: {
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readonly ATTACHMENT: "ATTACHMENT";
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readonly CONTACT_ANALYSIS: "CONTACT_ANALYSIS";
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readonly DATE: "DATE";
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readonly EMAIL: "EMAIL";
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readonly EMAIL_MESSAGE: "EMAIL_MESSAGE";
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readonly NUMBER: "NUMBER";
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readonly STRING: "STRING";
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readonly URL: "URL";
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};
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export type ReferenceType = (typeof ReferenceType)[keyof typeof ReferenceType];
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export declare const ContactFlowStatus: {
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readonly PUBLISHED: "PUBLISHED";
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readonly SAVED: "SAVED";
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};
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export type ContactFlowStatus =
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(typeof ContactFlowStatus)[keyof typeof ContactFlowStatus];
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export declare const ContactFlowType: {
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readonly AGENT_HOLD: "AGENT_HOLD";
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readonly AGENT_TRANSFER: "AGENT_TRANSFER";
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readonly AGENT_WHISPER: "AGENT_WHISPER";
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readonly CAMPAIGN: "CAMPAIGN";
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readonly CONTACT_FLOW: "CONTACT_FLOW";
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readonly CUSTOMER_HOLD: "CUSTOMER_HOLD";
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readonly CUSTOMER_QUEUE: "CUSTOMER_QUEUE";
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readonly CUSTOMER_WHISPER: "CUSTOMER_WHISPER";
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readonly OUTBOUND_WHISPER: "OUTBOUND_WHISPER";
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readonly QUEUE_TRANSFER: "QUEUE_TRANSFER";
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};
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export type ContactFlowType =
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(typeof ContactFlowType)[keyof typeof ContactFlowType];
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export declare const EvaluationFormItemEnablementAction: {
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readonly DISABLE: "DISABLE";
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readonly ENABLE: "ENABLE";
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};
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export type EvaluationFormItemEnablementAction =
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(typeof EvaluationFormItemEnablementAction)[keyof typeof EvaluationFormItemEnablementAction];
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export declare const EvaluationFormItemSourceValuesComparator: {
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readonly IN: "IN";
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readonly NOT_IN: "NOT_IN";
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};
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export type EvaluationFormItemSourceValuesComparator =
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(typeof EvaluationFormItemSourceValuesComparator)[keyof typeof EvaluationFormItemSourceValuesComparator];
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export declare const EvaluationFormItemEnablementSourceType: {
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readonly QUESTION_REF_ID: "QUESTION_REF_ID";
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};
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export type EvaluationFormItemEnablementSourceType =
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(typeof EvaluationFormItemEnablementSourceType)[keyof typeof EvaluationFormItemEnablementSourceType];
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export declare const EvaluationFormItemEnablementSourceValueType: {
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readonly OPTION_REF_ID: "OPTION_REF_ID";
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};
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export type EvaluationFormItemEnablementSourceValueType =
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(typeof EvaluationFormItemEnablementSourceValueType)[keyof typeof EvaluationFormItemEnablementSourceValueType];
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export declare const EvaluationFormItemEnablementOperator: {
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readonly AND: "AND";
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readonly OR: "OR";
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|
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};
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export type EvaluationFormItemEnablementOperator =
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|
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(typeof EvaluationFormItemEnablementOperator)[keyof typeof EvaluationFormItemEnablementOperator];
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|
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export declare const EvaluationFormQuestionType: {
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|
+
readonly NUMERIC: "NUMERIC";
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319
|
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readonly SINGLESELECT: "SINGLESELECT";
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|
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readonly TEXT: "TEXT";
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|
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};
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|
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export type EvaluationFormQuestionType =
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|
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(typeof EvaluationFormQuestionType)[keyof typeof EvaluationFormQuestionType];
|
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324
|
+
export declare const EvaluationFormQuestionAutomationAnswerSourceType: {
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325
|
+
readonly CONTACT_LENS_DATA: "CONTACT_LENS_DATA";
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326
|
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readonly GEN_AI: "GEN_AI";
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327
|
+
};
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328
|
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export type EvaluationFormQuestionAutomationAnswerSourceType =
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|
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(typeof EvaluationFormQuestionAutomationAnswerSourceType)[keyof typeof EvaluationFormQuestionAutomationAnswerSourceType];
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330
|
+
export declare const NumericQuestionPropertyAutomationLabel: {
|
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331
|
+
readonly AGENT_INTERACTION_AND_HOLD_DURATION: "AGENT_INTERACTION_AND_HOLD_DURATION";
|
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332
|
+
readonly AGENT_INTERACTION_DURATION: "AGENT_INTERACTION_DURATION";
|
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333
|
+
readonly CONTACT_DURATION: "CONTACT_DURATION";
|
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334
|
+
readonly CUSTOMER_HOLD_TIME: "CUSTOMER_HOLD_TIME";
|
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335
|
+
readonly LONGEST_HOLD_DURATION: "LONGEST_HOLD_DURATION";
|
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336
|
+
readonly NON_TALK_TIME: "NON_TALK_TIME";
|
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337
|
+
readonly NON_TALK_TIME_PERCENTAGE: "NON_TALK_TIME_PERCENTAGE";
|
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338
|
+
readonly NUMBER_OF_HOLDS: "NUMBER_OF_HOLDS";
|
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339
|
+
readonly NUMBER_OF_INTERRUPTIONS: "NUMBER_OF_INTERRUPTIONS";
|
|
340
|
+
readonly OVERALL_AGENT_SENTIMENT_SCORE: "OVERALL_AGENT_SENTIMENT_SCORE";
|
|
341
|
+
readonly OVERALL_CUSTOMER_SENTIMENT_SCORE: "OVERALL_CUSTOMER_SENTIMENT_SCORE";
|
|
342
|
+
};
|
|
343
|
+
export type NumericQuestionPropertyAutomationLabel =
|
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344
|
+
(typeof NumericQuestionPropertyAutomationLabel)[keyof typeof NumericQuestionPropertyAutomationLabel];
|
|
345
|
+
export declare const SingleSelectQuestionRuleCategoryAutomationCondition: {
|
|
346
|
+
readonly NOT_PRESENT: "NOT_PRESENT";
|
|
347
|
+
readonly PRESENT: "PRESENT";
|
|
348
|
+
};
|
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349
|
+
export type SingleSelectQuestionRuleCategoryAutomationCondition =
|
|
350
|
+
(typeof SingleSelectQuestionRuleCategoryAutomationCondition)[keyof typeof SingleSelectQuestionRuleCategoryAutomationCondition];
|
|
351
|
+
export declare const EvaluationFormSingleSelectQuestionDisplayMode: {
|
|
352
|
+
readonly DROPDOWN: "DROPDOWN";
|
|
353
|
+
readonly RADIO: "RADIO";
|
|
354
|
+
};
|
|
355
|
+
export type EvaluationFormSingleSelectQuestionDisplayMode =
|
|
356
|
+
(typeof EvaluationFormSingleSelectQuestionDisplayMode)[keyof typeof EvaluationFormSingleSelectQuestionDisplayMode];
|
|
357
|
+
export declare const EvaluationFormScoringMode: {
|
|
358
|
+
readonly QUESTION_ONLY: "QUESTION_ONLY";
|
|
359
|
+
readonly SECTION_ONLY: "SECTION_ONLY";
|
|
360
|
+
};
|
|
361
|
+
export type EvaluationFormScoringMode =
|
|
362
|
+
(typeof EvaluationFormScoringMode)[keyof typeof EvaluationFormScoringMode];
|
|
363
|
+
export declare const EvaluationFormScoringStatus: {
|
|
364
|
+
readonly DISABLED: "DISABLED";
|
|
365
|
+
readonly ENABLED: "ENABLED";
|
|
366
|
+
};
|
|
367
|
+
export type EvaluationFormScoringStatus =
|
|
368
|
+
(typeof EvaluationFormScoringStatus)[keyof typeof EvaluationFormScoringStatus];
|
|
369
|
+
export declare const HoursOfOperationDays: {
|
|
370
|
+
readonly FRIDAY: "FRIDAY";
|
|
371
|
+
readonly MONDAY: "MONDAY";
|
|
372
|
+
readonly SATURDAY: "SATURDAY";
|
|
373
|
+
readonly SUNDAY: "SUNDAY";
|
|
374
|
+
readonly THURSDAY: "THURSDAY";
|
|
375
|
+
readonly TUESDAY: "TUESDAY";
|
|
376
|
+
readonly WEDNESDAY: "WEDNESDAY";
|
|
377
|
+
};
|
|
378
|
+
export type HoursOfOperationDays =
|
|
379
|
+
(typeof HoursOfOperationDays)[keyof typeof HoursOfOperationDays];
|
|
380
|
+
export declare const OverrideDays: {
|
|
381
|
+
readonly FRIDAY: "FRIDAY";
|
|
382
|
+
readonly MONDAY: "MONDAY";
|
|
383
|
+
readonly SATURDAY: "SATURDAY";
|
|
384
|
+
readonly SUNDAY: "SUNDAY";
|
|
385
|
+
readonly THURSDAY: "THURSDAY";
|
|
386
|
+
readonly TUESDAY: "TUESDAY";
|
|
387
|
+
readonly WEDNESDAY: "WEDNESDAY";
|
|
388
|
+
};
|
|
389
|
+
export type OverrideDays = (typeof OverrideDays)[keyof typeof OverrideDays];
|
|
390
|
+
export declare const DirectoryType: {
|
|
391
|
+
readonly CONNECT_MANAGED: "CONNECT_MANAGED";
|
|
392
|
+
readonly EXISTING_DIRECTORY: "EXISTING_DIRECTORY";
|
|
393
|
+
readonly SAML: "SAML";
|
|
394
|
+
};
|
|
395
|
+
export type DirectoryType = (typeof DirectoryType)[keyof typeof DirectoryType];
|
|
396
|
+
export declare const IntegrationType: {
|
|
397
|
+
readonly ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR";
|
|
398
|
+
readonly APPLICATION: "APPLICATION";
|
|
399
|
+
readonly CALL_TRANSFER_CONNECTOR: "CALL_TRANSFER_CONNECTOR";
|
|
400
|
+
readonly CASES_DOMAIN: "CASES_DOMAIN";
|
|
401
|
+
readonly COGNITO_USER_POOL: "COGNITO_USER_POOL";
|
|
402
|
+
readonly EVENT: "EVENT";
|
|
403
|
+
readonly FILE_SCANNER: "FILE_SCANNER";
|
|
404
|
+
readonly PINPOINT_APP: "PINPOINT_APP";
|
|
405
|
+
readonly Q_MESSAGE_TEMPLATES: "Q_MESSAGE_TEMPLATES";
|
|
406
|
+
readonly SES_IDENTITY: "SES_IDENTITY";
|
|
407
|
+
readonly VOICE_ID: "VOICE_ID";
|
|
408
|
+
readonly WISDOM_ASSISTANT: "WISDOM_ASSISTANT";
|
|
409
|
+
readonly WISDOM_KNOWLEDGE_BASE: "WISDOM_KNOWLEDGE_BASE";
|
|
410
|
+
readonly WISDOM_QUICK_RESPONSES: "WISDOM_QUICK_RESPONSES";
|
|
411
|
+
};
|
|
412
|
+
export type IntegrationType =
|
|
413
|
+
(typeof IntegrationType)[keyof typeof IntegrationType];
|
|
414
|
+
export declare const SourceType: {
|
|
415
|
+
readonly CASES: "CASES";
|
|
416
|
+
readonly SALESFORCE: "SALESFORCE";
|
|
417
|
+
readonly ZENDESK: "ZENDESK";
|
|
418
|
+
};
|
|
419
|
+
export type SourceType = (typeof SourceType)[keyof typeof SourceType];
|
|
420
|
+
export declare const ParticipantRole: {
|
|
421
|
+
readonly AGENT: "AGENT";
|
|
422
|
+
readonly CUSTOMER: "CUSTOMER";
|
|
423
|
+
readonly CUSTOM_BOT: "CUSTOM_BOT";
|
|
424
|
+
readonly SUPERVISOR: "SUPERVISOR";
|
|
425
|
+
readonly SYSTEM: "SYSTEM";
|
|
426
|
+
};
|
|
427
|
+
export type ParticipantRole =
|
|
428
|
+
(typeof ParticipantRole)[keyof typeof ParticipantRole];
|
|
429
|
+
export declare const RehydrationType: {
|
|
430
|
+
readonly ENTIRE_PAST_SESSION: "ENTIRE_PAST_SESSION";
|
|
431
|
+
readonly FROM_SEGMENT: "FROM_SEGMENT";
|
|
432
|
+
};
|
|
433
|
+
export type RehydrationType =
|
|
434
|
+
(typeof RehydrationType)[keyof typeof RehydrationType];
|
|
435
|
+
export declare const DeviceType: {
|
|
436
|
+
readonly APNS: "APNS";
|
|
437
|
+
readonly APNS_SANDBOX: "APNS_SANDBOX";
|
|
438
|
+
readonly GCM: "GCM";
|
|
439
|
+
};
|
|
440
|
+
export type DeviceType = (typeof DeviceType)[keyof typeof DeviceType];
|
|
441
|
+
export declare const QuickConnectType: {
|
|
442
|
+
readonly PHONE_NUMBER: "PHONE_NUMBER";
|
|
443
|
+
readonly QUEUE: "QUEUE";
|
|
444
|
+
readonly USER: "USER";
|
|
445
|
+
};
|
|
446
|
+
export type QuickConnectType =
|
|
447
|
+
(typeof QuickConnectType)[keyof typeof QuickConnectType];
|
|
448
|
+
export declare const BehaviorType: {
|
|
449
|
+
readonly ROUTE_ANY_CHANNEL: "ROUTE_ANY_CHANNEL";
|
|
450
|
+
readonly ROUTE_CURRENT_CHANNEL_ONLY: "ROUTE_CURRENT_CHANNEL_ONLY";
|
|
451
|
+
};
|
|
452
|
+
export type BehaviorType = (typeof BehaviorType)[keyof typeof BehaviorType];
|
|
453
|
+
export declare const SlaType: {
|
|
454
|
+
readonly CASE_FIELD: "CaseField";
|
|
455
|
+
};
|
|
456
|
+
export type SlaType = (typeof SlaType)[keyof typeof SlaType];
|
|
457
|
+
export declare const SlaAssignmentType: {
|
|
458
|
+
readonly CASES: "CASES";
|
|
459
|
+
};
|
|
460
|
+
export type SlaAssignmentType =
|
|
461
|
+
(typeof SlaAssignmentType)[keyof typeof SlaAssignmentType];
|
|
462
|
+
export declare const NotificationContentType: {
|
|
463
|
+
readonly PLAIN_TEXT: "PLAIN_TEXT";
|
|
464
|
+
};
|
|
465
|
+
export type NotificationContentType =
|
|
466
|
+
(typeof NotificationContentType)[keyof typeof NotificationContentType];
|
|
467
|
+
export declare const NotificationDeliveryType: {
|
|
468
|
+
readonly EMAIL: "EMAIL";
|
|
469
|
+
};
|
|
470
|
+
export type NotificationDeliveryType =
|
|
471
|
+
(typeof NotificationDeliveryType)[keyof typeof NotificationDeliveryType];
|
|
472
|
+
export declare const RulePublishStatus: {
|
|
473
|
+
readonly DRAFT: "DRAFT";
|
|
474
|
+
readonly PUBLISHED: "PUBLISHED";
|
|
475
|
+
};
|
|
476
|
+
export type RulePublishStatus =
|
|
477
|
+
(typeof RulePublishStatus)[keyof typeof RulePublishStatus];
|
|
478
|
+
export declare const EventSourceName: {
|
|
479
|
+
readonly OnCaseCreate: "OnCaseCreate";
|
|
480
|
+
readonly OnCaseUpdate: "OnCaseUpdate";
|
|
481
|
+
readonly OnContactEvaluationSubmit: "OnContactEvaluationSubmit";
|
|
482
|
+
readonly OnMetricDataUpdate: "OnMetricDataUpdate";
|
|
483
|
+
readonly OnPostCallAnalysisAvailable: "OnPostCallAnalysisAvailable";
|
|
484
|
+
readonly OnPostChatAnalysisAvailable: "OnPostChatAnalysisAvailable";
|
|
485
|
+
readonly OnRealTimeCallAnalysisAvailable: "OnRealTimeCallAnalysisAvailable";
|
|
486
|
+
readonly OnRealTimeChatAnalysisAvailable: "OnRealTimeChatAnalysisAvailable";
|
|
487
|
+
readonly OnSalesforceCaseCreate: "OnSalesforceCaseCreate";
|
|
488
|
+
readonly OnSlaBreach: "OnSlaBreach";
|
|
489
|
+
readonly OnZendeskTicketCreate: "OnZendeskTicketCreate";
|
|
490
|
+
readonly OnZendeskTicketStatusUpdate: "OnZendeskTicketStatusUpdate";
|
|
491
|
+
};
|
|
492
|
+
export type EventSourceName =
|
|
493
|
+
(typeof EventSourceName)[keyof typeof EventSourceName];
|
|
494
|
+
export declare const TaskTemplateFieldType: {
|
|
495
|
+
readonly BOOLEAN: "BOOLEAN";
|
|
496
|
+
readonly DATE_TIME: "DATE_TIME";
|
|
497
|
+
readonly DESCRIPTION: "DESCRIPTION";
|
|
498
|
+
readonly EMAIL: "EMAIL";
|
|
499
|
+
readonly EXPIRY_DURATION: "EXPIRY_DURATION";
|
|
500
|
+
readonly NAME: "NAME";
|
|
501
|
+
readonly NUMBER: "NUMBER";
|
|
502
|
+
readonly QUICK_CONNECT: "QUICK_CONNECT";
|
|
503
|
+
readonly SCHEDULED_TIME: "SCHEDULED_TIME";
|
|
504
|
+
readonly SELF_ASSIGN: "SELF_ASSIGN";
|
|
505
|
+
readonly SINGLE_SELECT: "SINGLE_SELECT";
|
|
506
|
+
readonly TEXT: "TEXT";
|
|
507
|
+
readonly TEXT_AREA: "TEXT_AREA";
|
|
508
|
+
readonly URL: "URL";
|
|
509
|
+
};
|
|
510
|
+
export type TaskTemplateFieldType =
|
|
511
|
+
(typeof TaskTemplateFieldType)[keyof typeof TaskTemplateFieldType];
|
|
512
|
+
export declare const TaskTemplateStatus: {
|
|
513
|
+
readonly ACTIVE: "ACTIVE";
|
|
514
|
+
readonly INACTIVE: "INACTIVE";
|
|
515
|
+
};
|
|
516
|
+
export type TaskTemplateStatus =
|
|
517
|
+
(typeof TaskTemplateStatus)[keyof typeof TaskTemplateStatus];
|
|
518
|
+
export declare const PropertyValidationExceptionReason: {
|
|
519
|
+
readonly INVALID_FORMAT: "INVALID_FORMAT";
|
|
520
|
+
readonly NOT_SUPPORTED: "NOT_SUPPORTED";
|
|
521
|
+
readonly REFERENCED_RESOURCE_NOT_FOUND: "REFERENCED_RESOURCE_NOT_FOUND";
|
|
522
|
+
readonly REQUIRED_PROPERTY_MISSING: "REQUIRED_PROPERTY_MISSING";
|
|
523
|
+
readonly RESOURCE_NAME_ALREADY_EXISTS: "RESOURCE_NAME_ALREADY_EXISTS";
|
|
524
|
+
readonly UNIQUE_CONSTRAINT_VIOLATED: "UNIQUE_CONSTRAINT_VIOLATED";
|
|
525
|
+
};
|
|
526
|
+
export type PropertyValidationExceptionReason =
|
|
527
|
+
(typeof PropertyValidationExceptionReason)[keyof typeof PropertyValidationExceptionReason];
|
|
528
|
+
export declare const UseCaseType: {
|
|
529
|
+
readonly CONNECT_CAMPAIGNS: "CONNECT_CAMPAIGNS";
|
|
530
|
+
readonly RULES_EVALUATION: "RULES_EVALUATION";
|
|
531
|
+
};
|
|
532
|
+
export type UseCaseType = (typeof UseCaseType)[keyof typeof UseCaseType];
|
|
533
|
+
export declare const PhoneType: {
|
|
534
|
+
readonly DESK_PHONE: "DESK_PHONE";
|
|
535
|
+
readonly SOFT_PHONE: "SOFT_PHONE";
|
|
536
|
+
};
|
|
537
|
+
export type PhoneType = (typeof PhoneType)[keyof typeof PhoneType];
|
|
538
|
+
export declare const ViewStatus: {
|
|
539
|
+
readonly PUBLISHED: "PUBLISHED";
|
|
540
|
+
readonly SAVED: "SAVED";
|
|
541
|
+
};
|
|
542
|
+
export type ViewStatus = (typeof ViewStatus)[keyof typeof ViewStatus];
|
|
543
|
+
export declare const ViewType: {
|
|
544
|
+
readonly AWS_MANAGED: "AWS_MANAGED";
|
|
545
|
+
readonly CUSTOMER_MANAGED: "CUSTOMER_MANAGED";
|
|
546
|
+
};
|
|
547
|
+
export type ViewType = (typeof ViewType)[keyof typeof ViewType];
|
|
548
|
+
export declare const ResourceType: {
|
|
549
|
+
readonly CONTACT: "CONTACT";
|
|
550
|
+
readonly CONTACT_FLOW: "CONTACT_FLOW";
|
|
551
|
+
readonly HIERARCHY_GROUP: "HIERARCHY_GROUP";
|
|
552
|
+
readonly HIERARCHY_LEVEL: "HIERARCHY_LEVEL";
|
|
553
|
+
readonly INSTANCE: "INSTANCE";
|
|
554
|
+
readonly PARTICIPANT: "PARTICIPANT";
|
|
555
|
+
readonly PHONE_NUMBER: "PHONE_NUMBER";
|
|
556
|
+
readonly USER: "USER";
|
|
557
|
+
};
|
|
558
|
+
export type ResourceType = (typeof ResourceType)[keyof typeof ResourceType];
|
|
559
|
+
export declare const VocabularyState: {
|
|
560
|
+
readonly ACTIVE: "ACTIVE";
|
|
561
|
+
readonly CREATION_FAILED: "CREATION_FAILED";
|
|
562
|
+
readonly CREATION_IN_PROGRESS: "CREATION_IN_PROGRESS";
|
|
563
|
+
readonly DELETE_IN_PROGRESS: "DELETE_IN_PROGRESS";
|
|
564
|
+
};
|
|
565
|
+
export type VocabularyState =
|
|
566
|
+
(typeof VocabularyState)[keyof typeof VocabularyState];
|
|
567
|
+
export declare const AnsweringMachineDetectionStatus: {
|
|
568
|
+
readonly AMD_ERROR: "AMD_ERROR";
|
|
569
|
+
readonly AMD_NOT_APPLICABLE: "AMD_NOT_APPLICABLE";
|
|
570
|
+
readonly AMD_UNANSWERED: "AMD_UNANSWERED";
|
|
571
|
+
readonly AMD_UNRESOLVED: "AMD_UNRESOLVED";
|
|
572
|
+
readonly ANSWERED: "ANSWERED";
|
|
573
|
+
readonly ERROR: "ERROR";
|
|
574
|
+
readonly FAX_MACHINE_DETECTED: "FAX_MACHINE_DETECTED";
|
|
575
|
+
readonly HUMAN_ANSWERED: "HUMAN_ANSWERED";
|
|
576
|
+
readonly SIT_TONE_BUSY: "SIT_TONE_BUSY";
|
|
577
|
+
readonly SIT_TONE_DETECTED: "SIT_TONE_DETECTED";
|
|
578
|
+
readonly SIT_TONE_INVALID_NUMBER: "SIT_TONE_INVALID_NUMBER";
|
|
579
|
+
readonly UNDETECTED: "UNDETECTED";
|
|
580
|
+
readonly VOICEMAIL_BEEP: "VOICEMAIL_BEEP";
|
|
581
|
+
readonly VOICEMAIL_NO_BEEP: "VOICEMAIL_NO_BEEP";
|
|
582
|
+
};
|
|
583
|
+
export type AnsweringMachineDetectionStatus =
|
|
584
|
+
(typeof AnsweringMachineDetectionStatus)[keyof typeof AnsweringMachineDetectionStatus];
|
|
585
|
+
export declare const ParticipantType: {
|
|
586
|
+
readonly AGENT: "AGENT";
|
|
587
|
+
readonly ALL: "ALL";
|
|
588
|
+
readonly CUSTOMER: "CUSTOMER";
|
|
589
|
+
readonly MANAGER: "MANAGER";
|
|
590
|
+
readonly THIRDPARTY: "THIRDPARTY";
|
|
591
|
+
};
|
|
592
|
+
export type ParticipantType =
|
|
593
|
+
(typeof ParticipantType)[keyof typeof ParticipantType];
|
|
594
|
+
export declare const Status: {
|
|
595
|
+
readonly COMPLETE: "COMPLETE";
|
|
596
|
+
readonly DELETED: "DELETED";
|
|
597
|
+
readonly IN_PROGRESS: "IN_PROGRESS";
|
|
598
|
+
};
|
|
599
|
+
export type Status = (typeof Status)[keyof typeof Status];
|
|
600
|
+
export declare const MediaStreamType: {
|
|
601
|
+
readonly AUDIO: "AUDIO";
|
|
602
|
+
readonly VIDEO: "VIDEO";
|
|
603
|
+
};
|
|
604
|
+
export type MediaStreamType =
|
|
605
|
+
(typeof MediaStreamType)[keyof typeof MediaStreamType];
|
|
606
|
+
export declare const RecordingStatus: {
|
|
607
|
+
readonly AVAILABLE: "AVAILABLE";
|
|
608
|
+
readonly DELETED: "DELETED";
|
|
609
|
+
};
|
|
610
|
+
export type RecordingStatus =
|
|
611
|
+
(typeof RecordingStatus)[keyof typeof RecordingStatus];
|
|
612
|
+
export declare const RoutingCriteriaStepStatus: {
|
|
613
|
+
readonly ACTIVE: "ACTIVE";
|
|
614
|
+
readonly EXPIRED: "EXPIRED";
|
|
615
|
+
readonly INACTIVE: "INACTIVE";
|
|
616
|
+
readonly JOINED: "JOINED";
|
|
617
|
+
};
|
|
618
|
+
export type RoutingCriteriaStepStatus =
|
|
619
|
+
(typeof RoutingCriteriaStepStatus)[keyof typeof RoutingCriteriaStepStatus];
|
|
620
|
+
export declare const QuestionRuleCategoryAutomationCondition: {
|
|
621
|
+
readonly NOT_PRESENT: "NOT_PRESENT";
|
|
622
|
+
readonly PRESENT: "PRESENT";
|
|
623
|
+
};
|
|
624
|
+
export type QuestionRuleCategoryAutomationCondition =
|
|
625
|
+
(typeof QuestionRuleCategoryAutomationCondition)[keyof typeof QuestionRuleCategoryAutomationCondition];
|
|
626
|
+
export declare const EvaluationQuestionAnswerAnalysisType: {
|
|
627
|
+
readonly CONTACT_LENS_DATA: "CONTACT_LENS_DATA";
|
|
628
|
+
readonly GEN_AI: "GEN_AI";
|
|
629
|
+
};
|
|
630
|
+
export type EvaluationQuestionAnswerAnalysisType =
|
|
631
|
+
(typeof EvaluationQuestionAnswerAnalysisType)[keyof typeof EvaluationQuestionAnswerAnalysisType];
|
|
632
|
+
export declare const EvaluationTranscriptType: {
|
|
633
|
+
readonly RAW: "RAW";
|
|
634
|
+
readonly REDACTED: "REDACTED";
|
|
635
|
+
};
|
|
636
|
+
export type EvaluationTranscriptType =
|
|
637
|
+
(typeof EvaluationTranscriptType)[keyof typeof EvaluationTranscriptType];
|
|
638
|
+
export declare const EvaluationSuggestedAnswerStatus: {
|
|
639
|
+
readonly FAILED: "FAILED";
|
|
640
|
+
readonly IN_PROGRESS: "IN_PROGRESS";
|
|
641
|
+
readonly SUCCEEDED: "SUCCEEDED";
|
|
642
|
+
};
|
|
643
|
+
export type EvaluationSuggestedAnswerStatus =
|
|
644
|
+
(typeof EvaluationSuggestedAnswerStatus)[keyof typeof EvaluationSuggestedAnswerStatus];
|
|
645
|
+
export declare const EvaluationType: {
|
|
646
|
+
readonly CALIBRATION: "CALIBRATION";
|
|
647
|
+
readonly STANDARD: "STANDARD";
|
|
648
|
+
};
|
|
649
|
+
export type EvaluationType =
|
|
650
|
+
(typeof EvaluationType)[keyof typeof EvaluationType];
|
|
651
|
+
export declare const AutoEvaluationStatus: {
|
|
652
|
+
readonly FAILED: "FAILED";
|
|
653
|
+
readonly IN_PROGRESS: "IN_PROGRESS";
|
|
654
|
+
readonly SUCCEEDED: "SUCCEEDED";
|
|
655
|
+
};
|
|
656
|
+
export type AutoEvaluationStatus =
|
|
657
|
+
(typeof AutoEvaluationStatus)[keyof typeof AutoEvaluationStatus];
|
|
658
|
+
export declare const EvaluationStatus: {
|
|
659
|
+
readonly DRAFT: "DRAFT";
|
|
660
|
+
readonly SUBMITTED: "SUBMITTED";
|
|
661
|
+
};
|
|
662
|
+
export type EvaluationStatus =
|
|
663
|
+
(typeof EvaluationStatus)[keyof typeof EvaluationStatus];
|
|
664
|
+
export declare const ContactFlowState: {
|
|
665
|
+
readonly ACTIVE: "ACTIVE";
|
|
666
|
+
readonly ARCHIVED: "ARCHIVED";
|
|
667
|
+
};
|
|
668
|
+
export type ContactFlowState =
|
|
669
|
+
(typeof ContactFlowState)[keyof typeof ContactFlowState];
|
|
670
|
+
export declare const ContactFlowModuleState: {
|
|
671
|
+
readonly ACTIVE: "ACTIVE";
|
|
672
|
+
readonly ARCHIVED: "ARCHIVED";
|
|
673
|
+
};
|
|
674
|
+
export type ContactFlowModuleState =
|
|
675
|
+
(typeof ContactFlowModuleState)[keyof typeof ContactFlowModuleState];
|
|
676
|
+
export declare const ContactFlowModuleStatus: {
|
|
677
|
+
readonly PUBLISHED: "PUBLISHED";
|
|
678
|
+
readonly SAVED: "SAVED";
|
|
679
|
+
};
|
|
680
|
+
export type ContactFlowModuleStatus =
|
|
681
|
+
(typeof ContactFlowModuleStatus)[keyof typeof ContactFlowModuleStatus];
|
|
682
|
+
export declare const EvaluationFormVersionStatus: {
|
|
683
|
+
readonly ACTIVE: "ACTIVE";
|
|
684
|
+
readonly DRAFT: "DRAFT";
|
|
685
|
+
};
|
|
686
|
+
export type EvaluationFormVersionStatus =
|
|
687
|
+
(typeof EvaluationFormVersionStatus)[keyof typeof EvaluationFormVersionStatus];
|
|
688
|
+
export declare const InstanceStatus: {
|
|
689
|
+
readonly ACTIVE: "ACTIVE";
|
|
690
|
+
readonly CREATION_FAILED: "CREATION_FAILED";
|
|
691
|
+
readonly CREATION_IN_PROGRESS: "CREATION_IN_PROGRESS";
|
|
692
|
+
};
|
|
693
|
+
export type InstanceStatus =
|
|
694
|
+
(typeof InstanceStatus)[keyof typeof InstanceStatus];
|
|
695
|
+
export declare const InstanceReplicationStatus: {
|
|
696
|
+
readonly INSTANCE_REPLICATION_COMPLETE: "INSTANCE_REPLICATION_COMPLETE";
|
|
697
|
+
readonly INSTANCE_REPLICATION_DELETION_FAILED: "INSTANCE_REPLICATION_DELETION_FAILED";
|
|
698
|
+
readonly INSTANCE_REPLICATION_FAILED: "INSTANCE_REPLICATION_FAILED";
|
|
699
|
+
readonly INSTANCE_REPLICATION_IN_PROGRESS: "INSTANCE_REPLICATION_IN_PROGRESS";
|
|
700
|
+
readonly INSTANCE_REPLICA_DELETING: "INSTANCE_REPLICA_DELETING";
|
|
701
|
+
readonly RESOURCE_REPLICATION_NOT_STARTED: "RESOURCE_REPLICATION_NOT_STARTED";
|
|
702
|
+
};
|
|
703
|
+
export type InstanceReplicationStatus =
|
|
704
|
+
(typeof InstanceReplicationStatus)[keyof typeof InstanceReplicationStatus];
|
|
705
|
+
export declare const InstanceAttributeType: {
|
|
706
|
+
readonly AUTO_RESOLVE_BEST_VOICES: "AUTO_RESOLVE_BEST_VOICES";
|
|
707
|
+
readonly CONTACTFLOW_LOGS: "CONTACTFLOW_LOGS";
|
|
708
|
+
readonly CONTACT_LENS: "CONTACT_LENS";
|
|
709
|
+
readonly EARLY_MEDIA: "EARLY_MEDIA";
|
|
710
|
+
readonly ENHANCED_CHAT_MONITORING: "ENHANCED_CHAT_MONITORING";
|
|
711
|
+
readonly ENHANCED_CONTACT_MONITORING: "ENHANCED_CONTACT_MONITORING";
|
|
712
|
+
readonly HIGH_VOLUME_OUTBOUND: "HIGH_VOLUME_OUTBOUND";
|
|
713
|
+
readonly INBOUND_CALLS: "INBOUND_CALLS";
|
|
714
|
+
readonly MULTI_PARTY_CHAT_CONFERENCE: "MULTI_PARTY_CHAT_CONFERENCE";
|
|
715
|
+
readonly MULTI_PARTY_CONFERENCE: "MULTI_PARTY_CONFERENCE";
|
|
716
|
+
readonly OUTBOUND_CALLS: "OUTBOUND_CALLS";
|
|
717
|
+
readonly USE_CUSTOM_TTS_VOICES: "USE_CUSTOM_TTS_VOICES";
|
|
718
|
+
};
|
|
719
|
+
export type InstanceAttributeType =
|
|
720
|
+
(typeof InstanceAttributeType)[keyof typeof InstanceAttributeType];
|
|
721
|
+
export declare const PhoneNumberCountryCode: {
|
|
722
|
+
readonly AD: "AD";
|
|
723
|
+
readonly AE: "AE";
|
|
724
|
+
readonly AF: "AF";
|
|
725
|
+
readonly AG: "AG";
|
|
726
|
+
readonly AI: "AI";
|
|
727
|
+
readonly AL: "AL";
|
|
728
|
+
readonly AM: "AM";
|
|
729
|
+
readonly AN: "AN";
|
|
730
|
+
readonly AO: "AO";
|
|
731
|
+
readonly AQ: "AQ";
|
|
732
|
+
readonly AR: "AR";
|
|
733
|
+
readonly AS: "AS";
|
|
734
|
+
readonly AT: "AT";
|
|
735
|
+
readonly AU: "AU";
|
|
736
|
+
readonly AW: "AW";
|
|
737
|
+
readonly AZ: "AZ";
|
|
738
|
+
readonly BA: "BA";
|
|
739
|
+
readonly BB: "BB";
|
|
740
|
+
readonly BD: "BD";
|
|
741
|
+
readonly BE: "BE";
|
|
742
|
+
readonly BF: "BF";
|
|
743
|
+
readonly BG: "BG";
|
|
744
|
+
readonly BH: "BH";
|
|
745
|
+
readonly BI: "BI";
|
|
746
|
+
readonly BJ: "BJ";
|
|
747
|
+
readonly BL: "BL";
|
|
748
|
+
readonly BM: "BM";
|
|
749
|
+
readonly BN: "BN";
|
|
750
|
+
readonly BO: "BO";
|
|
751
|
+
readonly BR: "BR";
|
|
752
|
+
readonly BS: "BS";
|
|
753
|
+
readonly BT: "BT";
|
|
754
|
+
readonly BW: "BW";
|
|
755
|
+
readonly BY: "BY";
|
|
756
|
+
readonly BZ: "BZ";
|
|
757
|
+
readonly CA: "CA";
|
|
758
|
+
readonly CC: "CC";
|
|
759
|
+
readonly CD: "CD";
|
|
760
|
+
readonly CF: "CF";
|
|
761
|
+
readonly CG: "CG";
|
|
762
|
+
readonly CH: "CH";
|
|
763
|
+
readonly CI: "CI";
|
|
764
|
+
readonly CK: "CK";
|
|
765
|
+
readonly CL: "CL";
|
|
766
|
+
readonly CM: "CM";
|
|
767
|
+
readonly CN: "CN";
|
|
768
|
+
readonly CO: "CO";
|
|
769
|
+
readonly CR: "CR";
|
|
770
|
+
readonly CU: "CU";
|
|
771
|
+
readonly CV: "CV";
|
|
772
|
+
readonly CW: "CW";
|
|
773
|
+
readonly CX: "CX";
|
|
774
|
+
readonly CY: "CY";
|
|
775
|
+
readonly CZ: "CZ";
|
|
776
|
+
readonly DE: "DE";
|
|
777
|
+
readonly DJ: "DJ";
|
|
778
|
+
readonly DK: "DK";
|
|
779
|
+
readonly DM: "DM";
|
|
780
|
+
readonly DO: "DO";
|
|
781
|
+
readonly DZ: "DZ";
|
|
782
|
+
readonly EC: "EC";
|
|
783
|
+
readonly EE: "EE";
|
|
784
|
+
readonly EG: "EG";
|
|
785
|
+
readonly EH: "EH";
|
|
786
|
+
readonly ER: "ER";
|
|
787
|
+
readonly ES: "ES";
|
|
788
|
+
readonly ET: "ET";
|
|
789
|
+
readonly FI: "FI";
|
|
790
|
+
readonly FJ: "FJ";
|
|
791
|
+
readonly FK: "FK";
|
|
792
|
+
readonly FM: "FM";
|
|
793
|
+
readonly FO: "FO";
|
|
794
|
+
readonly FR: "FR";
|
|
795
|
+
readonly GA: "GA";
|
|
796
|
+
readonly GB: "GB";
|
|
797
|
+
readonly GD: "GD";
|
|
798
|
+
readonly GE: "GE";
|
|
799
|
+
readonly GG: "GG";
|
|
800
|
+
readonly GH: "GH";
|
|
801
|
+
readonly GI: "GI";
|
|
802
|
+
readonly GL: "GL";
|
|
803
|
+
readonly GM: "GM";
|
|
804
|
+
readonly GN: "GN";
|
|
805
|
+
readonly GQ: "GQ";
|
|
806
|
+
readonly GR: "GR";
|
|
807
|
+
readonly GT: "GT";
|
|
808
|
+
readonly GU: "GU";
|
|
809
|
+
readonly GW: "GW";
|
|
810
|
+
readonly GY: "GY";
|
|
811
|
+
readonly HK: "HK";
|
|
812
|
+
readonly HN: "HN";
|
|
813
|
+
readonly HR: "HR";
|
|
814
|
+
readonly HT: "HT";
|
|
815
|
+
readonly HU: "HU";
|
|
816
|
+
readonly ID: "ID";
|
|
817
|
+
readonly IE: "IE";
|
|
818
|
+
readonly IL: "IL";
|
|
819
|
+
readonly IM: "IM";
|
|
820
|
+
readonly IN: "IN";
|
|
821
|
+
readonly IO: "IO";
|
|
822
|
+
readonly IQ: "IQ";
|
|
823
|
+
readonly IR: "IR";
|
|
824
|
+
readonly IS: "IS";
|
|
825
|
+
readonly IT: "IT";
|
|
826
|
+
readonly JE: "JE";
|
|
827
|
+
readonly JM: "JM";
|
|
828
|
+
readonly JO: "JO";
|
|
829
|
+
readonly JP: "JP";
|
|
830
|
+
readonly KE: "KE";
|
|
831
|
+
readonly KG: "KG";
|
|
832
|
+
readonly KH: "KH";
|
|
833
|
+
readonly KI: "KI";
|
|
834
|
+
readonly KM: "KM";
|
|
835
|
+
readonly KN: "KN";
|
|
836
|
+
readonly KP: "KP";
|
|
837
|
+
readonly KR: "KR";
|
|
838
|
+
readonly KW: "KW";
|
|
839
|
+
readonly KY: "KY";
|
|
840
|
+
readonly KZ: "KZ";
|
|
841
|
+
readonly LA: "LA";
|
|
842
|
+
readonly LB: "LB";
|
|
843
|
+
readonly LC: "LC";
|
|
844
|
+
readonly LI: "LI";
|
|
845
|
+
readonly LK: "LK";
|
|
846
|
+
readonly LR: "LR";
|
|
847
|
+
readonly LS: "LS";
|
|
848
|
+
readonly LT: "LT";
|
|
849
|
+
readonly LU: "LU";
|
|
850
|
+
readonly LV: "LV";
|
|
851
|
+
readonly LY: "LY";
|
|
852
|
+
readonly MA: "MA";
|
|
853
|
+
readonly MC: "MC";
|
|
854
|
+
readonly MD: "MD";
|
|
855
|
+
readonly ME: "ME";
|
|
856
|
+
readonly MF: "MF";
|
|
857
|
+
readonly MG: "MG";
|
|
858
|
+
readonly MH: "MH";
|
|
859
|
+
readonly MK: "MK";
|
|
860
|
+
readonly ML: "ML";
|
|
861
|
+
readonly MM: "MM";
|
|
862
|
+
readonly MN: "MN";
|
|
863
|
+
readonly MO: "MO";
|
|
864
|
+
readonly MP: "MP";
|
|
865
|
+
readonly MR: "MR";
|
|
866
|
+
readonly MS: "MS";
|
|
867
|
+
readonly MT: "MT";
|
|
868
|
+
readonly MU: "MU";
|
|
869
|
+
readonly MV: "MV";
|
|
870
|
+
readonly MW: "MW";
|
|
871
|
+
readonly MX: "MX";
|
|
872
|
+
readonly MY: "MY";
|
|
873
|
+
readonly MZ: "MZ";
|
|
874
|
+
readonly NA: "NA";
|
|
875
|
+
readonly NC: "NC";
|
|
876
|
+
readonly NE: "NE";
|
|
877
|
+
readonly NG: "NG";
|
|
878
|
+
readonly NI: "NI";
|
|
879
|
+
readonly NL: "NL";
|
|
880
|
+
readonly NO: "NO";
|
|
881
|
+
readonly NP: "NP";
|
|
882
|
+
readonly NR: "NR";
|
|
883
|
+
readonly NU: "NU";
|
|
884
|
+
readonly NZ: "NZ";
|
|
885
|
+
readonly OM: "OM";
|
|
886
|
+
readonly PA: "PA";
|
|
887
|
+
readonly PE: "PE";
|
|
888
|
+
readonly PF: "PF";
|
|
889
|
+
readonly PG: "PG";
|
|
890
|
+
readonly PH: "PH";
|
|
891
|
+
readonly PK: "PK";
|
|
892
|
+
readonly PL: "PL";
|
|
893
|
+
readonly PM: "PM";
|
|
894
|
+
readonly PN: "PN";
|
|
895
|
+
readonly PR: "PR";
|
|
896
|
+
readonly PT: "PT";
|
|
897
|
+
readonly PW: "PW";
|
|
898
|
+
readonly PY: "PY";
|
|
899
|
+
readonly QA: "QA";
|
|
900
|
+
readonly RE: "RE";
|
|
901
|
+
readonly RO: "RO";
|
|
902
|
+
readonly RS: "RS";
|
|
903
|
+
readonly RU: "RU";
|
|
904
|
+
readonly RW: "RW";
|
|
905
|
+
readonly SA: "SA";
|
|
906
|
+
readonly SB: "SB";
|
|
907
|
+
readonly SC: "SC";
|
|
908
|
+
readonly SD: "SD";
|
|
909
|
+
readonly SE: "SE";
|
|
910
|
+
readonly SG: "SG";
|
|
911
|
+
readonly SH: "SH";
|
|
912
|
+
readonly SI: "SI";
|
|
913
|
+
readonly SJ: "SJ";
|
|
914
|
+
readonly SK: "SK";
|
|
915
|
+
readonly SL: "SL";
|
|
916
|
+
readonly SM: "SM";
|
|
917
|
+
readonly SN: "SN";
|
|
918
|
+
readonly SO: "SO";
|
|
919
|
+
readonly SR: "SR";
|
|
920
|
+
readonly ST: "ST";
|
|
921
|
+
readonly SV: "SV";
|
|
922
|
+
readonly SX: "SX";
|
|
923
|
+
readonly SY: "SY";
|
|
924
|
+
readonly SZ: "SZ";
|
|
925
|
+
readonly TC: "TC";
|
|
926
|
+
readonly TD: "TD";
|
|
927
|
+
readonly TG: "TG";
|
|
928
|
+
readonly TH: "TH";
|
|
929
|
+
readonly TJ: "TJ";
|
|
930
|
+
readonly TK: "TK";
|
|
931
|
+
readonly TL: "TL";
|
|
932
|
+
readonly TM: "TM";
|
|
933
|
+
readonly TN: "TN";
|
|
934
|
+
readonly TO: "TO";
|
|
935
|
+
readonly TR: "TR";
|
|
936
|
+
readonly TT: "TT";
|
|
937
|
+
readonly TV: "TV";
|
|
938
|
+
readonly TW: "TW";
|
|
939
|
+
readonly TZ: "TZ";
|
|
940
|
+
readonly UA: "UA";
|
|
941
|
+
readonly UG: "UG";
|
|
942
|
+
readonly US: "US";
|
|
943
|
+
readonly UY: "UY";
|
|
944
|
+
readonly UZ: "UZ";
|
|
945
|
+
readonly VA: "VA";
|
|
946
|
+
readonly VC: "VC";
|
|
947
|
+
readonly VE: "VE";
|
|
948
|
+
readonly VG: "VG";
|
|
949
|
+
readonly VI: "VI";
|
|
950
|
+
readonly VN: "VN";
|
|
951
|
+
readonly VU: "VU";
|
|
952
|
+
readonly WF: "WF";
|
|
953
|
+
readonly WS: "WS";
|
|
954
|
+
readonly YE: "YE";
|
|
955
|
+
readonly YT: "YT";
|
|
956
|
+
readonly ZA: "ZA";
|
|
957
|
+
readonly ZM: "ZM";
|
|
958
|
+
readonly ZW: "ZW";
|
|
959
|
+
};
|
|
960
|
+
export type PhoneNumberCountryCode =
|
|
961
|
+
(typeof PhoneNumberCountryCode)[keyof typeof PhoneNumberCountryCode];
|
|
962
|
+
export declare const PhoneNumberWorkflowStatus: {
|
|
963
|
+
readonly Claimed: "CLAIMED";
|
|
964
|
+
readonly Failed: "FAILED";
|
|
965
|
+
readonly InProgress: "IN_PROGRESS";
|
|
966
|
+
};
|
|
967
|
+
export type PhoneNumberWorkflowStatus =
|
|
968
|
+
(typeof PhoneNumberWorkflowStatus)[keyof typeof PhoneNumberWorkflowStatus];
|
|
969
|
+
export declare const PhoneNumberType: {
|
|
970
|
+
readonly DID: "DID";
|
|
971
|
+
readonly SHARED: "SHARED";
|
|
972
|
+
readonly SHORT_CODE: "SHORT_CODE";
|
|
973
|
+
readonly THIRD_PARTY_DID: "THIRD_PARTY_DID";
|
|
974
|
+
readonly THIRD_PARTY_TF: "THIRD_PARTY_TF";
|
|
975
|
+
readonly TOLL_FREE: "TOLL_FREE";
|
|
976
|
+
readonly UIFN: "UIFN";
|
|
977
|
+
};
|
|
978
|
+
export type PhoneNumberType =
|
|
979
|
+
(typeof PhoneNumberType)[keyof typeof PhoneNumberType];
|
|
980
|
+
export declare const QueueStatus: {
|
|
981
|
+
readonly DISABLED: "DISABLED";
|
|
982
|
+
readonly ENABLED: "ENABLED";
|
|
983
|
+
};
|
|
984
|
+
export type QueueStatus = (typeof QueueStatus)[keyof typeof QueueStatus];
|
|
985
|
+
export declare const TrafficDistributionGroupStatus: {
|
|
986
|
+
readonly ACTIVE: "ACTIVE";
|
|
987
|
+
readonly CREATION_FAILED: "CREATION_FAILED";
|
|
988
|
+
readonly CREATION_IN_PROGRESS: "CREATION_IN_PROGRESS";
|
|
989
|
+
readonly DELETION_FAILED: "DELETION_FAILED";
|
|
990
|
+
readonly PENDING_DELETION: "PENDING_DELETION";
|
|
991
|
+
readonly UPDATE_IN_PROGRESS: "UPDATE_IN_PROGRESS";
|
|
992
|
+
};
|
|
993
|
+
export type TrafficDistributionGroupStatus =
|
|
994
|
+
(typeof TrafficDistributionGroupStatus)[keyof typeof TrafficDistributionGroupStatus];
|
|
995
|
+
export declare const ContactMetricName: {
|
|
996
|
+
readonly POSITION_IN_QUEUE: "POSITION_IN_QUEUE";
|
|
997
|
+
};
|
|
998
|
+
export type ContactMetricName =
|
|
999
|
+
(typeof ContactMetricName)[keyof typeof ContactMetricName];
|
|
1000
|
+
export declare const CurrentMetricName: {
|
|
1001
|
+
readonly AGENTS_AFTER_CONTACT_WORK: "AGENTS_AFTER_CONTACT_WORK";
|
|
1002
|
+
readonly AGENTS_AVAILABLE: "AGENTS_AVAILABLE";
|
|
1003
|
+
readonly AGENTS_ERROR: "AGENTS_ERROR";
|
|
1004
|
+
readonly AGENTS_NON_PRODUCTIVE: "AGENTS_NON_PRODUCTIVE";
|
|
1005
|
+
readonly AGENTS_ONLINE: "AGENTS_ONLINE";
|
|
1006
|
+
readonly AGENTS_ON_CALL: "AGENTS_ON_CALL";
|
|
1007
|
+
readonly AGENTS_ON_CONTACT: "AGENTS_ON_CONTACT";
|
|
1008
|
+
readonly AGENTS_STAFFED: "AGENTS_STAFFED";
|
|
1009
|
+
readonly CONTACTS_IN_QUEUE: "CONTACTS_IN_QUEUE";
|
|
1010
|
+
readonly CONTACTS_SCHEDULED: "CONTACTS_SCHEDULED";
|
|
1011
|
+
readonly OLDEST_CONTACT_AGE: "OLDEST_CONTACT_AGE";
|
|
1012
|
+
readonly SLOTS_ACTIVE: "SLOTS_ACTIVE";
|
|
1013
|
+
readonly SLOTS_AVAILABLE: "SLOTS_AVAILABLE";
|
|
1014
|
+
};
|
|
1015
|
+
export type CurrentMetricName =
|
|
1016
|
+
(typeof CurrentMetricName)[keyof typeof CurrentMetricName];
|
|
1017
|
+
export declare const Unit: {
|
|
1018
|
+
readonly COUNT: "COUNT";
|
|
1019
|
+
readonly PERCENT: "PERCENT";
|
|
1020
|
+
readonly SECONDS: "SECONDS";
|
|
1021
|
+
};
|
|
1022
|
+
export type Unit = (typeof Unit)[keyof typeof Unit];
|
|
1023
|
+
export declare const Grouping: {
|
|
1024
|
+
readonly AGENT_STATUS: "AGENT_STATUS";
|
|
1025
|
+
readonly CHANNEL: "CHANNEL";
|
|
1026
|
+
readonly QUEUE: "QUEUE";
|
|
1027
|
+
readonly ROUTING_PROFILE: "ROUTING_PROFILE";
|
|
1028
|
+
readonly ROUTING_STEP_EXPRESSION: "ROUTING_STEP_EXPRESSION";
|
|
1029
|
+
};
|
|
1030
|
+
export type Grouping = (typeof Grouping)[keyof typeof Grouping];
|
|
1031
|
+
export declare const SortOrder: {
|
|
1032
|
+
readonly ASCENDING: "ASCENDING";
|
|
1033
|
+
readonly DESCENDING: "DESCENDING";
|
|
1034
|
+
};
|
|
1035
|
+
export type SortOrder = (typeof SortOrder)[keyof typeof SortOrder];
|
|
1036
|
+
export declare const HistoricalMetricName: {
|
|
1037
|
+
readonly ABANDON_TIME: "ABANDON_TIME";
|
|
1038
|
+
readonly AFTER_CONTACT_WORK_TIME: "AFTER_CONTACT_WORK_TIME";
|
|
1039
|
+
readonly API_CONTACTS_HANDLED: "API_CONTACTS_HANDLED";
|
|
1040
|
+
readonly CALLBACK_CONTACTS_HANDLED: "CALLBACK_CONTACTS_HANDLED";
|
|
1041
|
+
readonly CONTACTS_ABANDONED: "CONTACTS_ABANDONED";
|
|
1042
|
+
readonly CONTACTS_AGENT_HUNG_UP_FIRST: "CONTACTS_AGENT_HUNG_UP_FIRST";
|
|
1043
|
+
readonly CONTACTS_CONSULTED: "CONTACTS_CONSULTED";
|
|
1044
|
+
readonly CONTACTS_HANDLED: "CONTACTS_HANDLED";
|
|
1045
|
+
readonly CONTACTS_HANDLED_INCOMING: "CONTACTS_HANDLED_INCOMING";
|
|
1046
|
+
readonly CONTACTS_HANDLED_OUTBOUND: "CONTACTS_HANDLED_OUTBOUND";
|
|
1047
|
+
readonly CONTACTS_HOLD_ABANDONS: "CONTACTS_HOLD_ABANDONS";
|
|
1048
|
+
readonly CONTACTS_MISSED: "CONTACTS_MISSED";
|
|
1049
|
+
readonly CONTACTS_QUEUED: "CONTACTS_QUEUED";
|
|
1050
|
+
readonly CONTACTS_TRANSFERRED_IN: "CONTACTS_TRANSFERRED_IN";
|
|
1051
|
+
readonly CONTACTS_TRANSFERRED_IN_FROM_QUEUE: "CONTACTS_TRANSFERRED_IN_FROM_QUEUE";
|
|
1052
|
+
readonly CONTACTS_TRANSFERRED_OUT: "CONTACTS_TRANSFERRED_OUT";
|
|
1053
|
+
readonly CONTACTS_TRANSFERRED_OUT_FROM_QUEUE: "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE";
|
|
1054
|
+
readonly HANDLE_TIME: "HANDLE_TIME";
|
|
1055
|
+
readonly HOLD_TIME: "HOLD_TIME";
|
|
1056
|
+
readonly INTERACTION_AND_HOLD_TIME: "INTERACTION_AND_HOLD_TIME";
|
|
1057
|
+
readonly INTERACTION_TIME: "INTERACTION_TIME";
|
|
1058
|
+
readonly OCCUPANCY: "OCCUPANCY";
|
|
1059
|
+
readonly QUEUED_TIME: "QUEUED_TIME";
|
|
1060
|
+
readonly QUEUE_ANSWER_TIME: "QUEUE_ANSWER_TIME";
|
|
1061
|
+
readonly SERVICE_LEVEL: "SERVICE_LEVEL";
|
|
1062
|
+
};
|
|
1063
|
+
export type HistoricalMetricName =
|
|
1064
|
+
(typeof HistoricalMetricName)[keyof typeof HistoricalMetricName];
|
|
1065
|
+
export declare const Statistic: {
|
|
1066
|
+
readonly AVG: "AVG";
|
|
1067
|
+
readonly MAX: "MAX";
|
|
1068
|
+
readonly SUM: "SUM";
|
|
1069
|
+
};
|
|
1070
|
+
export type Statistic = (typeof Statistic)[keyof typeof Statistic];
|
|
1071
|
+
export declare const Comparison: {
|
|
1072
|
+
readonly LT: "LT";
|
|
1073
|
+
};
|
|
1074
|
+
export type Comparison = (typeof Comparison)[keyof typeof Comparison];
|
|
1075
|
+
export declare const IntervalPeriod: {
|
|
1076
|
+
readonly DAY: "DAY";
|
|
1077
|
+
readonly FIFTEEN_MIN: "FIFTEEN_MIN";
|
|
1078
|
+
readonly HOUR: "HOUR";
|
|
1079
|
+
readonly THIRTY_MIN: "THIRTY_MIN";
|
|
1080
|
+
readonly TOTAL: "TOTAL";
|
|
1081
|
+
readonly WEEK: "WEEK";
|
|
1082
|
+
};
|
|
1083
|
+
export type IntervalPeriod =
|
|
1084
|
+
(typeof IntervalPeriod)[keyof typeof IntervalPeriod];
|
|
1085
|
+
export declare const LexVersion: {
|
|
1086
|
+
readonly V1: "V1";
|
|
1087
|
+
readonly V2: "V2";
|
|
1088
|
+
};
|
|
1089
|
+
export type LexVersion = (typeof LexVersion)[keyof typeof LexVersion];
|
|
1090
|
+
export declare const QueueType: {
|
|
1091
|
+
readonly AGENT: "AGENT";
|
|
1092
|
+
readonly STANDARD: "STANDARD";
|
|
1093
|
+
};
|
|
1094
|
+
export type QueueType = (typeof QueueType)[keyof typeof QueueType];
|
|
1095
|
+
export declare const RealTimeContactAnalysisOutputType: {
|
|
1096
|
+
readonly Raw: "Raw";
|
|
1097
|
+
readonly Redacted: "Redacted";
|
|
1098
|
+
};
|
|
1099
|
+
export type RealTimeContactAnalysisOutputType =
|
|
1100
|
+
(typeof RealTimeContactAnalysisOutputType)[keyof typeof RealTimeContactAnalysisOutputType];
|
|
1101
|
+
export declare const RealTimeContactAnalysisSegmentType: {
|
|
1102
|
+
readonly Attachments: "Attachments";
|
|
1103
|
+
readonly Categories: "Categories";
|
|
1104
|
+
readonly Event: "Event";
|
|
1105
|
+
readonly Issues: "Issues";
|
|
1106
|
+
readonly PostContactSummary: "PostContactSummary";
|
|
1107
|
+
readonly Transcript: "Transcript";
|
|
1108
|
+
};
|
|
1109
|
+
export type RealTimeContactAnalysisSegmentType =
|
|
1110
|
+
(typeof RealTimeContactAnalysisSegmentType)[keyof typeof RealTimeContactAnalysisSegmentType];
|
|
1111
|
+
export declare const RealTimeContactAnalysisSupportedChannel: {
|
|
1112
|
+
readonly CHAT: "CHAT";
|
|
1113
|
+
readonly VOICE: "VOICE";
|
|
1114
|
+
};
|
|
1115
|
+
export type RealTimeContactAnalysisSupportedChannel =
|
|
1116
|
+
(typeof RealTimeContactAnalysisSupportedChannel)[keyof typeof RealTimeContactAnalysisSupportedChannel];
|
|
1117
|
+
export declare const ArtifactStatus: {
|
|
1118
|
+
readonly APPROVED: "APPROVED";
|
|
1119
|
+
readonly IN_PROGRESS: "IN_PROGRESS";
|
|
1120
|
+
readonly REJECTED: "REJECTED";
|
|
1121
|
+
};
|
|
1122
|
+
export type ArtifactStatus =
|
|
1123
|
+
(typeof ArtifactStatus)[keyof typeof ArtifactStatus];
|
|
1124
|
+
export declare const RealTimeContactAnalysisPostContactSummaryFailureCode: {
|
|
1125
|
+
readonly FAILED_SAFETY_GUIDELINES: "FAILED_SAFETY_GUIDELINES";
|
|
1126
|
+
readonly INSUFFICIENT_CONVERSATION_CONTENT: "INSUFFICIENT_CONVERSATION_CONTENT";
|
|
1127
|
+
readonly INTERNAL_ERROR: "INTERNAL_ERROR";
|
|
1128
|
+
readonly INVALID_ANALYSIS_CONFIGURATION: "INVALID_ANALYSIS_CONFIGURATION";
|
|
1129
|
+
readonly QUOTA_EXCEEDED: "QUOTA_EXCEEDED";
|
|
1130
|
+
};
|
|
1131
|
+
export type RealTimeContactAnalysisPostContactSummaryFailureCode =
|
|
1132
|
+
(typeof RealTimeContactAnalysisPostContactSummaryFailureCode)[keyof typeof RealTimeContactAnalysisPostContactSummaryFailureCode];
|
|
1133
|
+
export declare const RealTimeContactAnalysisPostContactSummaryStatus: {
|
|
1134
|
+
readonly COMPLETED: "COMPLETED";
|
|
1135
|
+
readonly FAILED: "FAILED";
|
|
1136
|
+
};
|
|
1137
|
+
export type RealTimeContactAnalysisPostContactSummaryStatus =
|
|
1138
|
+
(typeof RealTimeContactAnalysisPostContactSummaryStatus)[keyof typeof RealTimeContactAnalysisPostContactSummaryStatus];
|
|
1139
|
+
export declare const RealTimeContactAnalysisSentimentLabel: {
|
|
1140
|
+
readonly NEGATIVE: "NEGATIVE";
|
|
1141
|
+
readonly NEUTRAL: "NEUTRAL";
|
|
1142
|
+
readonly POSITIVE: "POSITIVE";
|
|
1143
|
+
};
|
|
1144
|
+
export type RealTimeContactAnalysisSentimentLabel =
|
|
1145
|
+
(typeof RealTimeContactAnalysisSentimentLabel)[keyof typeof RealTimeContactAnalysisSentimentLabel];
|
|
1146
|
+
export declare const RealTimeContactAnalysisStatus: {
|
|
1147
|
+
readonly COMPLETED: "COMPLETED";
|
|
1148
|
+
readonly FAILED: "FAILED";
|
|
1149
|
+
readonly IN_PROGRESS: "IN_PROGRESS";
|
|
1150
|
+
};
|
|
1151
|
+
export type RealTimeContactAnalysisStatus =
|
|
1152
|
+
(typeof RealTimeContactAnalysisStatus)[keyof typeof RealTimeContactAnalysisStatus];
|
|
1153
|
+
export declare const ContactRecordingType: {
|
|
1154
|
+
readonly AGENT: "AGENT";
|
|
1155
|
+
readonly IVR: "IVR";
|
|
1156
|
+
readonly SCREEN: "SCREEN";
|
|
1157
|
+
};
|
|
1158
|
+
export type ContactRecordingType =
|
|
1159
|
+
(typeof ContactRecordingType)[keyof typeof ContactRecordingType];
|
|
1160
|
+
export declare const BooleanComparisonType: {
|
|
1161
|
+
readonly IS_FALSE: "IS_FALSE";
|
|
1162
|
+
readonly IS_TRUE: "IS_TRUE";
|
|
1163
|
+
};
|
|
1164
|
+
export type BooleanComparisonType =
|
|
1165
|
+
(typeof BooleanComparisonType)[keyof typeof BooleanComparisonType];
|
|
1166
|
+
export declare const DateTimeComparisonType: {
|
|
1167
|
+
readonly EQUAL_TO: "EQUAL_TO";
|
|
1168
|
+
readonly GREATER_THAN: "GREATER_THAN";
|
|
1169
|
+
readonly GREATER_THAN_OR_EQUAL_TO: "GREATER_THAN_OR_EQUAL_TO";
|
|
1170
|
+
readonly LESS_THAN: "LESS_THAN";
|
|
1171
|
+
readonly LESS_THAN_OR_EQUAL_TO: "LESS_THAN_OR_EQUAL_TO";
|
|
1172
|
+
readonly RANGE: "RANGE";
|
|
1173
|
+
};
|
|
1174
|
+
export type DateTimeComparisonType =
|
|
1175
|
+
(typeof DateTimeComparisonType)[keyof typeof DateTimeComparisonType];
|
|
1176
|
+
export declare const DecimalComparisonType: {
|
|
1177
|
+
readonly EQUAL: "EQUAL";
|
|
1178
|
+
readonly GREATER: "GREATER";
|
|
1179
|
+
readonly GREATER_OR_EQUAL: "GREATER_OR_EQUAL";
|
|
1180
|
+
readonly LESSER: "LESSER";
|
|
1181
|
+
readonly LESSER_OR_EQUAL: "LESSER_OR_EQUAL";
|
|
1182
|
+
readonly NOT_EQUAL: "NOT_EQUAL";
|
|
1183
|
+
readonly RANGE: "RANGE";
|
|
1184
|
+
};
|
|
1185
|
+
export type DecimalComparisonType =
|
|
1186
|
+
(typeof DecimalComparisonType)[keyof typeof DecimalComparisonType];
|
|
1187
|
+
export declare const NumberComparisonType: {
|
|
1188
|
+
readonly EQUAL: "EQUAL";
|
|
1189
|
+
readonly GREATER: "GREATER";
|
|
1190
|
+
readonly GREATER_OR_EQUAL: "GREATER_OR_EQUAL";
|
|
1191
|
+
readonly LESSER: "LESSER";
|
|
1192
|
+
readonly LESSER_OR_EQUAL: "LESSER_OR_EQUAL";
|
|
1193
|
+
readonly NOT_EQUAL: "NOT_EQUAL";
|
|
1194
|
+
readonly RANGE: "RANGE";
|
|
1195
|
+
};
|
|
1196
|
+
export type NumberComparisonType =
|
|
1197
|
+
(typeof NumberComparisonType)[keyof typeof NumberComparisonType];
|
|
1198
|
+
export declare const SearchContactsTimeRangeType: {
|
|
1199
|
+
readonly CONNECTED_TO_AGENT_TIMESTAMP: "CONNECTED_TO_AGENT_TIMESTAMP";
|
|
1200
|
+
readonly DISCONNECT_TIMESTAMP: "DISCONNECT_TIMESTAMP";
|
|
1201
|
+
readonly ENQUEUE_TIMESTAMP: "ENQUEUE_TIMESTAMP";
|
|
1202
|
+
readonly INITIATION_TIMESTAMP: "INITIATION_TIMESTAMP";
|
|
1203
|
+
readonly SCHEDULED_TIMESTAMP: "SCHEDULED_TIMESTAMP";
|
|
1204
|
+
};
|
|
1205
|
+
export type SearchContactsTimeRangeType =
|
|
1206
|
+
(typeof SearchContactsTimeRangeType)[keyof typeof SearchContactsTimeRangeType];
|
|
1207
|
+
export declare const SearchContactsTimeRangeConditionType: {
|
|
1208
|
+
readonly NOT_EXISTS: "NOT_EXISTS";
|
|
1209
|
+
};
|
|
1210
|
+
export type SearchContactsTimeRangeConditionType =
|
|
1211
|
+
(typeof SearchContactsTimeRangeConditionType)[keyof typeof SearchContactsTimeRangeConditionType];
|
|
1212
|
+
export declare const SearchContactsMatchType: {
|
|
1213
|
+
readonly MATCH_ALL: "MATCH_ALL";
|
|
1214
|
+
readonly MATCH_ANY: "MATCH_ANY";
|
|
1215
|
+
readonly MATCH_EXACT: "MATCH_EXACT";
|
|
1216
|
+
readonly MATCH_NONE: "MATCH_NONE";
|
|
1217
|
+
};
|
|
1218
|
+
export type SearchContactsMatchType =
|
|
1219
|
+
(typeof SearchContactsMatchType)[keyof typeof SearchContactsMatchType];
|
|
1220
|
+
export declare const SortableFieldName: {
|
|
1221
|
+
readonly CHANNEL: "CHANNEL";
|
|
1222
|
+
readonly CONNECTED_TO_AGENT_TIMESTAMP: "CONNECTED_TO_AGENT_TIMESTAMP";
|
|
1223
|
+
readonly DISCONNECT_TIMESTAMP: "DISCONNECT_TIMESTAMP";
|
|
1224
|
+
readonly EXPIRY_TIMESTAMP: "EXPIRY_TIMESTAMP";
|
|
1225
|
+
readonly INITIATION_METHOD: "INITIATION_METHOD";
|
|
1226
|
+
readonly INITIATION_TIMESTAMP: "INITIATION_TIMESTAMP";
|
|
1227
|
+
readonly SCHEDULED_TIMESTAMP: "SCHEDULED_TIMESTAMP";
|
|
1228
|
+
};
|
|
1229
|
+
export type SortableFieldName =
|
|
1230
|
+
(typeof SortableFieldName)[keyof typeof SortableFieldName];
|
|
1231
|
+
export declare const DateComparisonType: {
|
|
1232
|
+
readonly EQUAL_TO: "EQUAL_TO";
|
|
1233
|
+
readonly GREATER_THAN: "GREATER_THAN";
|
|
1234
|
+
readonly GREATER_THAN_OR_EQUAL_TO: "GREATER_THAN_OR_EQUAL_TO";
|
|
1235
|
+
readonly LESS_THAN: "LESS_THAN";
|
|
1236
|
+
readonly LESS_THAN_OR_EQUAL_TO: "LESS_THAN_OR_EQUAL_TO";
|
|
1237
|
+
};
|
|
1238
|
+
export type DateComparisonType =
|
|
1239
|
+
(typeof DateComparisonType)[keyof typeof DateComparisonType];
|
|
1240
|
+
export declare const SearchableQueueType: {
|
|
1241
|
+
readonly STANDARD: "STANDARD";
|
|
1242
|
+
};
|
|
1243
|
+
export type SearchableQueueType =
|
|
1244
|
+
(typeof SearchableQueueType)[keyof typeof SearchableQueueType];
|
|
1245
|
+
export declare const HierarchyGroupMatchType: {
|
|
1246
|
+
readonly EXACT: "EXACT";
|
|
1247
|
+
readonly WITH_CHILD_GROUPS: "WITH_CHILD_GROUPS";
|
|
1248
|
+
};
|
|
1249
|
+
export type HierarchyGroupMatchType =
|
|
1250
|
+
(typeof HierarchyGroupMatchType)[keyof typeof HierarchyGroupMatchType];
|
|
1251
|
+
export declare const TargetListType: {
|
|
1252
|
+
readonly PROFICIENCIES: "PROFICIENCIES";
|
|
1253
|
+
};
|
|
1254
|
+
export type TargetListType =
|
|
1255
|
+
(typeof TargetListType)[keyof typeof TargetListType];
|
|
1256
|
+
export declare const ChatEventType: {
|
|
1257
|
+
readonly DISCONNECT: "DISCONNECT";
|
|
1258
|
+
readonly EVENT: "EVENT";
|
|
1259
|
+
readonly MESSAGE: "MESSAGE";
|
|
1260
|
+
};
|
|
1261
|
+
export type ChatEventType = (typeof ChatEventType)[keyof typeof ChatEventType];
|
|
1262
|
+
export declare const OutboundMessageSourceType: {
|
|
1263
|
+
readonly RAW: "RAW";
|
|
1264
|
+
readonly TEMPLATE: "TEMPLATE";
|
|
1265
|
+
};
|
|
1266
|
+
export type OutboundMessageSourceType =
|
|
1267
|
+
(typeof OutboundMessageSourceType)[keyof typeof OutboundMessageSourceType];
|
|
1268
|
+
export declare const TrafficType: {
|
|
1269
|
+
readonly CAMPAIGN: "CAMPAIGN";
|
|
1270
|
+
readonly GENERAL: "GENERAL";
|
|
1271
|
+
};
|
|
1272
|
+
export type TrafficType = (typeof TrafficType)[keyof typeof TrafficType];
|
|
1273
|
+
export declare const IvrRecordingTrack: {
|
|
1274
|
+
readonly ALL: "ALL";
|
|
1275
|
+
};
|
|
1276
|
+
export type IvrRecordingTrack =
|
|
1277
|
+
(typeof IvrRecordingTrack)[keyof typeof IvrRecordingTrack];
|
|
1278
|
+
export declare const VoiceRecordingTrack: {
|
|
1279
|
+
readonly ALL: "ALL";
|
|
1280
|
+
readonly FROM_AGENT: "FROM_AGENT";
|
|
1281
|
+
readonly TO_AGENT: "TO_AGENT";
|
|
1282
|
+
};
|
|
1283
|
+
export type VoiceRecordingTrack =
|
|
1284
|
+
(typeof VoiceRecordingTrack)[keyof typeof VoiceRecordingTrack];
|
|
1285
|
+
export declare const InboundMessageSourceType: {
|
|
1286
|
+
readonly RAW: "RAW";
|
|
1287
|
+
};
|
|
1288
|
+
export type InboundMessageSourceType =
|
|
1289
|
+
(typeof InboundMessageSourceType)[keyof typeof InboundMessageSourceType];
|
|
1290
|
+
export declare const EmailHeaderType: {
|
|
1291
|
+
readonly IN_REPLY_TO: "IN_REPLY_TO";
|
|
1292
|
+
readonly MESSAGE_ID: "MESSAGE_ID";
|
|
1293
|
+
readonly REFERENCES: "REFERENCES";
|
|
1294
|
+
readonly X_SES_SPAM_VERDICT: "X_SES_SPAM_VERDICT";
|
|
1295
|
+
readonly X_SES_VIRUS_VERDICT: "X_SES_VIRUS_VERDICT";
|
|
1296
|
+
};
|
|
1297
|
+
export type EmailHeaderType =
|
|
1298
|
+
(typeof EmailHeaderType)[keyof typeof EmailHeaderType];
|
|
1299
|
+
export declare const MeetingFeatureStatus: {
|
|
1300
|
+
readonly AVAILABLE: "AVAILABLE";
|
|
1301
|
+
readonly UNAVAILABLE: "UNAVAILABLE";
|
|
1302
|
+
};
|
|
1303
|
+
export type MeetingFeatureStatus =
|
|
1304
|
+
(typeof MeetingFeatureStatus)[keyof typeof MeetingFeatureStatus];
|
|
1305
|
+
export declare const TimerEligibleParticipantRoles: {
|
|
1306
|
+
readonly AGENT: "AGENT";
|
|
1307
|
+
readonly CUSTOMER: "CUSTOMER";
|
|
1308
|
+
};
|
|
1309
|
+
export type TimerEligibleParticipantRoles =
|
|
1310
|
+
(typeof TimerEligibleParticipantRoles)[keyof typeof TimerEligibleParticipantRoles];
|
|
1311
|
+
export declare const ParticipantTimerType: {
|
|
1312
|
+
readonly DISCONNECT_NONCUSTOMER: "DISCONNECT_NONCUSTOMER";
|
|
1313
|
+
readonly IDLE: "IDLE";
|
|
1314
|
+
};
|
|
1315
|
+
export type ParticipantTimerType =
|
|
1316
|
+
(typeof ParticipantTimerType)[keyof typeof ParticipantTimerType];
|
|
1317
|
+
export declare const ParticipantTimerAction: {
|
|
1318
|
+
readonly Unset: "Unset";
|
|
1319
|
+
};
|
|
1320
|
+
export type ParticipantTimerAction =
|
|
1321
|
+
(typeof ParticipantTimerAction)[keyof typeof ParticipantTimerAction];
|