@aws-sdk/client-connect 3.933.0 → 3.935.0

package/dist-types/models/models_0.d.ts

@@ -1,37 +1,4 @@
-import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
-import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
-/**
- * <p>You do not have sufficient permissions to perform this action.</p>
- * @public
- */
-export declare class AccessDeniedException extends __BaseException {
-    readonly name: "AccessDeniedException";
-    readonly $fault: "client";
-    Message?: string | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<AccessDeniedException, __BaseException>);
-}
-/**
- * @public
- * @enum
- */
-export declare const ActionType: {
-    readonly ASSIGN_CONTACT_CATEGORY: "ASSIGN_CONTACT_CATEGORY";
-    readonly ASSIGN_SLA: "ASSIGN_SLA";
-    readonly CREATE_CASE: "CREATE_CASE";
-    readonly CREATE_TASK: "CREATE_TASK";
-    readonly END_ASSOCIATED_TASKS: "END_ASSOCIATED_TASKS";
-    readonly GENERATE_EVENTBRIDGE_EVENT: "GENERATE_EVENTBRIDGE_EVENT";
-    readonly SEND_NOTIFICATION: "SEND_NOTIFICATION";
-    readonly SUBMIT_AUTO_EVALUATION: "SUBMIT_AUTO_EVALUATION";
-    readonly UPDATE_CASE: "UPDATE_CASE";
-};
-/**
- * @public
- */
-export type ActionType = (typeof ActionType)[keyof typeof ActionType];
+import { ActionType, AgentAvailabilityTimer, AgentStatusState, AgentStatusType, AllowedUserAction, AttachedFileInvalidRequestExceptionReason, AttachedFileServiceQuotaExceededExceptionReason, BehaviorType, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactState, DeviceType, DirectoryType, EncryptionType, EndpointType, EvaluationFormItemEnablementSourceType, EvaluationFormItemEnablementSourceValueType, EvaluationFormItemSourceValuesComparator, EvaluationFormQuestionAutomationAnswerSourceType, EvaluationFormScoringMode, EvaluationFormScoringStatus, EvaluationFormSingleSelectQuestionDisplayMode, EvaluationQuestionAnswerAnalysisType, EvaluationSuggestedAnswerStatus, EvaluationTranscriptType, EventSourceName, FailureReasonCode, FileStatusType, FileUseCaseType, FlowAssociationResourceType, HoursOfOperationDays, InstanceStorageResourceType, IntegrationType, ListFlowAssociationResourceType, MediaStreamType, NotificationContentType, NotificationDeliveryType, NumericQuestionPropertyAutomationLabel, OutboundStrategyType, OverrideDays, ParticipantRole, ParticipantState, ParticipantType, PhoneType, PropertyValidationExceptionReason, QuestionRuleCategoryAutomationCondition, QuickConnectType, RecordingStatus, ReferenceStatus, ReferenceType, RehydrationType, RulePublishStatus, ScreenShareCapability, SingleSelectQuestionRuleCategoryAutomationCondition, SlaAssignmentType, SlaType, SourceType, Status, StorageType, StringComparisonType, TaskTemplateFieldType, TaskTemplateStatus, UseCaseType, VideoCapability, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./enums";
 /**
  * <p>Information about an action.</p>
  * @public
@@ -84,83 +51,6 @@ export interface ActivateEvaluationFormResponse {
      */
     EvaluationFormVersion: number | undefined;
 }
-/**
- * <p>Request processing failed because of an error or failure with the service.</p>
- * @public
- */
-export declare class InternalServiceException extends __BaseException {
-    readonly name: "InternalServiceException";
-    readonly $fault: "server";
-    /**
-     * <p>The message.</p>
-     * @public
-     */
-    Message?: string | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<InternalServiceException, __BaseException>);
-}
-/**
- * <p>One or more of the specified parameters are not valid.</p>
- * @public
- */
-export declare class InvalidParameterException extends __BaseException {
-    readonly name: "InvalidParameterException";
-    readonly $fault: "client";
-    /**
-     * <p>The message about the parameters.</p>
-     * @public
-     */
-    Message?: string | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<InvalidParameterException, __BaseException>);
-}
-/**
- * <p>A resource already has that name.</p>
- * @public
- */
-export declare class ResourceConflictException extends __BaseException {
-    readonly name: "ResourceConflictException";
-    readonly $fault: "client";
-    Message?: string | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<ResourceConflictException, __BaseException>);
-}
-/**
- * <p>The specified resource was not found.</p>
- * @public
- */
-export declare class ResourceNotFoundException extends __BaseException {
-    readonly name: "ResourceNotFoundException";
-    readonly $fault: "client";
-    /**
-     * <p>The message about the resource.</p>
-     * @public
-     */
-    Message?: string | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<ResourceNotFoundException, __BaseException>);
-}
-/**
- * <p>The throttling limit has been exceeded.</p>
- * @public
- */
-export declare class ThrottlingException extends __BaseException {
-    readonly name: "ThrottlingException";
-    readonly $fault: "client";
-    Message?: string | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<ThrottlingException, __BaseException>);
-}
 /**
  * <p>Information about the email recipient</p>
  * @public
@@ -193,18 +83,6 @@ export interface AdditionalEmailRecipients {
      */
     CcList?: EmailRecipient[] | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const AgentAvailabilityTimer: {
-    readonly TIME_SINCE_LAST_ACTIVITY: "TIME_SINCE_LAST_ACTIVITY";
-    readonly TIME_SINCE_LAST_INBOUND: "TIME_SINCE_LAST_INBOUND";
-};
-/**
- * @public
- */
-export type AgentAvailabilityTimer = (typeof AgentAvailabilityTimer)[keyof typeof AgentAvailabilityTimer];
 /**
  * <p>Information about a traffic distribution.</p>
  * @public
@@ -232,61 +110,6 @@ export interface AgentConfig {
      */
     Distributions: Distribution[] | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const ContactState: {
-    readonly CONNECTED: "CONNECTED";
-    readonly CONNECTED_ONHOLD: "CONNECTED_ONHOLD";
-    readonly CONNECTING: "CONNECTING";
-    readonly ENDED: "ENDED";
-    readonly ERROR: "ERROR";
-    readonly INCOMING: "INCOMING";
-    readonly MISSED: "MISSED";
-    readonly PENDING: "PENDING";
-    readonly REJECTED: "REJECTED";
-};
-/**
- * @public
- */
-export type ContactState = (typeof ContactState)[keyof typeof ContactState];
-/**
- * @public
- * @enum
- */
-export declare const Channel: {
-    readonly CHAT: "CHAT";
-    readonly EMAIL: "EMAIL";
-    readonly TASK: "TASK";
-    readonly VOICE: "VOICE";
-};
-/**
- * @public
- */
-export type Channel = (typeof Channel)[keyof typeof Channel];
-/**
- * @public
- * @enum
- */
-export declare const ContactInitiationMethod: {
-    readonly AGENT_REPLY: "AGENT_REPLY";
-    readonly API: "API";
-    readonly CALLBACK: "CALLBACK";
-    readonly DISCONNECT: "DISCONNECT";
-    readonly EXTERNAL_OUTBOUND: "EXTERNAL_OUTBOUND";
-    readonly FLOW: "FLOW";
-    readonly INBOUND: "INBOUND";
-    readonly MONITOR: "MONITOR";
-    readonly OUTBOUND: "OUTBOUND";
-    readonly QUEUE_TRANSFER: "QUEUE_TRANSFER";
-    readonly TRANSFER: "TRANSFER";
-    readonly WEBRTC_API: "WEBRTC_API";
-};
-/**
- * @public
- */
-export type ContactInitiationMethod = (typeof ContactInitiationMethod)[keyof typeof ContactInitiationMethod];
 /**
  * <p>Contains information about a queue resource for which metrics are returned.</p>
  * @public
@@ -350,18 +173,6 @@ export interface AgentContactReference {
      */
     Queue?: QueueReference | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const AllowedUserAction: {
-    readonly CALL: "CALL";
-    readonly DISCARD: "DISCARD";
-};
-/**
- * @public
- */
-export type AllowedUserAction = (typeof AllowedUserAction)[keyof typeof AllowedUserAction];
 /**
  * <p>Countdown timer configuration after the agent accepted the contact.</p>
  * @public
@@ -444,28 +255,6 @@ export interface AgentHierarchyGroups {
      */
     L5Ids?: string[] | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const ScreenShareCapability: {
-    readonly SEND: "SEND";
-};
-/**
- * @public
- */
-export type ScreenShareCapability = (typeof ScreenShareCapability)[keyof typeof ScreenShareCapability];
-/**
- * @public
- * @enum
- */
-export declare const VideoCapability: {
-    readonly SEND: "SEND";
-};
-/**
- * @public
- */
-export type VideoCapability = (typeof VideoCapability)[keyof typeof VideoCapability];
 /**
  * <p>The configuration for the allowed video and screen sharing capabilities for participants
  *    present over the call. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/inapp-calling.html">Set up in-app, web, video calling, and screen
@@ -539,20 +328,6 @@ export interface HierarchyGroups {
      */
     Level5?: AgentHierarchyGroup | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const ParticipantState: {
-    readonly CONNECTED: "CONNECTED";
-    readonly DISCONNECTED: "DISCONNECTED";
-    readonly INITIAL: "INITIAL";
-    readonly MISSED: "MISSED";
-};
-/**
- * @public
- */
-export type ParticipantState = (typeof ParticipantState)[keyof typeof ParticipantState];
 /**
  * <p>Information about the state transition of a supervisor.</p>
  * @public
@@ -697,31 +472,6 @@ export interface AgentsCriteria {
      */
     AgentIds?: string[] | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const AgentStatusState: {
-    readonly DISABLED: "DISABLED";
-    readonly ENABLED: "ENABLED";
-};
-/**
- * @public
- */
-export type AgentStatusState = (typeof AgentStatusState)[keyof typeof AgentStatusState];
-/**
- * @public
- * @enum
- */
-export declare const AgentStatusType: {
-    readonly CUSTOM: "CUSTOM";
-    readonly OFFLINE: "OFFLINE";
-    readonly ROUTABLE: "ROUTABLE";
-};
-/**
- * @public
- */
-export type AgentStatusType = (typeof AgentStatusType)[keyof typeof AgentStatusType];
 /**
  * <p>Contains information about an agent status.</p>
  * @public
@@ -815,19 +565,6 @@ export interface AgentStatusReference {
      */
     StatusName?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const StringComparisonType: {
-    readonly CONTAINS: "CONTAINS";
-    readonly EXACT: "EXACT";
-    readonly STARTS_WITH: "STARTS_WITH";
-};
-/**
- * @public
- */
-export type StringComparisonType = (typeof StringComparisonType)[keyof typeof StringComparisonType];
 /**
  * <p>A leaf node condition which can be used to specify a string condition.</p>
  * @public
@@ -998,18 +735,6 @@ export interface AllowedCapabilities {
      */
     Agent?: ParticipantCapabilities | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const MonitorCapability: {
-    readonly BARGE: "BARGE";
-    readonly SILENT_MONITOR: "SILENT_MONITOR";
-};
-/**
- * @public
- */
-export type MonitorCapability = (typeof MonitorCapability)[keyof typeof MonitorCapability];
 /**
  * @public
  */
@@ -1056,19 +781,6 @@ export interface AssociateAnalyticsDataSetResponse {
      */
     ResourceShareArn?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const AttachedFileInvalidRequestExceptionReason: {
-    readonly INVALID_FILE_NAME: "INVALID_FILE_NAME";
-    readonly INVALID_FILE_SIZE: "INVALID_FILE_SIZE";
-    readonly INVALID_FILE_TYPE: "INVALID_FILE_TYPE";
-};
-/**
- * @public
- */
-export type AttachedFileInvalidRequestExceptionReason = (typeof AttachedFileInvalidRequestExceptionReason)[keyof typeof AttachedFileInvalidRequestExceptionReason];
 /**
  * <p>Reason why the request was invalid.</p>
  * @public
@@ -1102,28 +814,6 @@ export declare namespace InvalidRequestExceptionReason {
         _: (name: string, value: any) => T;
     }
 }
-/**
- * <p>The request is not valid.</p>
- * @public
- */
-export declare class InvalidRequestException extends __BaseException {
-    readonly name: "InvalidRequestException";
-    readonly $fault: "client";
-    /**
-     * <p>The message about the request.</p>
-     * @public
-     */
-    Message?: string | undefined;
-    /**
-     * <p>Reason why the request was invalid.</p>
-     * @public
-     */
-    Reason?: InvalidRequestExceptionReason | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<InvalidRequestException, __BaseException>);
-}
 /**
  * @public
  */
@@ -1147,18 +837,6 @@ export interface AssociateApprovedOriginRequest {
      */
     ClientToken?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const AttachedFileServiceQuotaExceededExceptionReason: {
-    readonly TOTAL_FILE_COUNT_EXCEEDED: "TOTAL_FILE_COUNT_EXCEEDED";
-    readonly TOTAL_FILE_SIZE_EXCEEDED: "TOTAL_FILE_SIZE_EXCEEDED";
-};
-/**
- * @public
- */
-export type AttachedFileServiceQuotaExceededExceptionReason = (typeof AttachedFileServiceQuotaExceededExceptionReason)[keyof typeof AttachedFileServiceQuotaExceededExceptionReason];
 /**
  * <p>The reason for the exception.</p>
  * @public
@@ -1192,24 +870,6 @@ export declare namespace ServiceQuotaExceededExceptionReason {
         _: (name: string, value: any) => T;
     }
 }
-/**
- * <p>The service quota has been exceeded.</p>
- * @public
- */
-export declare class ServiceQuotaExceededException extends __BaseException {
-    readonly name: "ServiceQuotaExceededException";
-    readonly $fault: "client";
-    Message?: string | undefined;
-    /**
-     * <p>The reason for the exception.</p>
-     * @public
-     */
-    Reason?: ServiceQuotaExceededExceptionReason | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<ServiceQuotaExceededException, __BaseException>);
-}
 /**
  * <p>Configuration information of an Amazon Lex bot.</p>
  * @public
@@ -1265,23 +925,6 @@ export interface AssociateBotRequest {
      */
     ClientToken?: string | undefined;
 }
-/**
- * <p>The allowed limit for the resource has been exceeded.</p>
- * @public
- */
-export declare class LimitExceededException extends __BaseException {
-    readonly name: "LimitExceededException";
-    readonly $fault: "client";
-    /**
-     * <p>The message about the limit.</p>
-     * @public
-     */
-    Message?: string | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<LimitExceededException, __BaseException>);
-}
 /**
  * @public
  */
@@ -1307,49 +950,6 @@ export interface AssociateContactWithUserRequest {
  */
 export interface AssociateContactWithUserResponse {
 }
-/**
- * @public
- * @enum
- */
-export declare const VocabularyLanguageCode: {
-    readonly AR_AE: "ar-AE";
-    readonly CA_ES: "ca-ES";
-    readonly DA_DK: "da-DK";
-    readonly DE_CH: "de-CH";
-    readonly DE_DE: "de-DE";
-    readonly EN_AB: "en-AB";
-    readonly EN_AU: "en-AU";
-    readonly EN_GB: "en-GB";
-    readonly EN_IE: "en-IE";
-    readonly EN_IN: "en-IN";
-    readonly EN_NZ: "en-NZ";
-    readonly EN_US: "en-US";
-    readonly EN_WL: "en-WL";
-    readonly EN_ZA: "en-ZA";
-    readonly ES_ES: "es-ES";
-    readonly ES_US: "es-US";
-    readonly FI_FI: "fi-FI";
-    readonly FR_CA: "fr-CA";
-    readonly FR_FR: "fr-FR";
-    readonly HI_IN: "hi-IN";
-    readonly ID_ID: "id-ID";
-    readonly IT_IT: "it-IT";
-    readonly JA_JP: "ja-JP";
-    readonly KO_KR: "ko-KR";
-    readonly MS_MY: "ms-MY";
-    readonly NL_NL: "nl-NL";
-    readonly NO_NO: "no-NO";
-    readonly PL_PL: "pl-PL";
-    readonly PT_BR: "pt-BR";
-    readonly PT_PT: "pt-PT";
-    readonly SV_SE: "sv-SE";
-    readonly TL_PH: "tl-PH";
-    readonly ZH_CN: "zh-CN";
-};
-/**
- * @public
- */
-export type VocabularyLanguageCode = (typeof VocabularyLanguageCode)[keyof typeof VocabularyLanguageCode];
 /**
  * @public
  */
@@ -1412,34 +1012,6 @@ export interface AssociateEmailAddressAliasRequest {
  */
 export interface AssociateEmailAddressAliasResponse {
 }
-/**
- * <p>An entity with the same name already exists.</p>
- * @public
- */
-export declare class IdempotencyException extends __BaseException {
-    readonly name: "IdempotencyException";
-    readonly $fault: "client";
-    Message?: string | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<IdempotencyException, __BaseException>);
-}
-/**
- * @public
- * @enum
- */
-export declare const FlowAssociationResourceType: {
-    readonly ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR";
-    readonly INBOUND_EMAIL: "INBOUND_EMAIL";
-    readonly OUTBOUND_EMAIL: "OUTBOUND_EMAIL";
-    readonly SMS_PHONE_NUMBER: "SMS_PHONE_NUMBER";
-    readonly WHATSAPP_MESSAGING_PHONE_NUMBER: "WHATSAPP_MESSAGING_PHONE_NUMBER";
-};
-/**
- * @public
- */
-export type FlowAssociationResourceType = (typeof FlowAssociationResourceType)[keyof typeof FlowAssociationResourceType];
 /**
  * @public
  */
@@ -1482,29 +1054,6 @@ export interface AssociateFlowRequest {
  */
 export interface AssociateFlowResponse {
 }
-/**
- * @public
- * @enum
- */
-export declare const InstanceStorageResourceType: {
-    readonly AGENT_EVENTS: "AGENT_EVENTS";
-    readonly ATTACHMENTS: "ATTACHMENTS";
-    readonly CALL_RECORDINGS: "CALL_RECORDINGS";
-    readonly CHAT_TRANSCRIPTS: "CHAT_TRANSCRIPTS";
-    readonly CONTACT_EVALUATIONS: "CONTACT_EVALUATIONS";
-    readonly CONTACT_TRACE_RECORDS: "CONTACT_TRACE_RECORDS";
-    readonly EMAIL_MESSAGES: "EMAIL_MESSAGES";
-    readonly MEDIA_STREAMS: "MEDIA_STREAMS";
-    readonly REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS";
-    readonly REAL_TIME_CONTACT_ANALYSIS_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS";
-    readonly REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS";
-    readonly SCHEDULED_REPORTS: "SCHEDULED_REPORTS";
-    readonly SCREEN_RECORDINGS: "SCREEN_RECORDINGS";
-};
-/**
- * @public
- */
-export type InstanceStorageResourceType = (typeof InstanceStorageResourceType)[keyof typeof InstanceStorageResourceType];
 /**
  * <p>Configuration information of a Kinesis Data Firehose delivery stream.</p>
  * @public
@@ -1527,17 +1076,6 @@ export interface KinesisStreamConfig {
      */
     StreamArn: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const EncryptionType: {
-    readonly KMS: "KMS";
-};
-/**
- * @public
- */
-export type EncryptionType = (typeof EncryptionType)[keyof typeof EncryptionType];
 /**
  * <p>The encryption configuration.</p>
  * @public
@@ -1605,20 +1143,6 @@ export interface S3Config {
      */
     EncryptionConfig?: EncryptionConfig | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const StorageType: {
-    readonly KINESIS_FIREHOSE: "KINESIS_FIREHOSE";
-    readonly KINESIS_STREAM: "KINESIS_STREAM";
-    readonly KINESIS_VIDEO_STREAM: "KINESIS_VIDEO_STREAM";
-    readonly S3: "S3";
-};
-/**
- * @public
- */
-export type StorageType = (typeof StorageType)[keyof typeof StorageType];
 /**
  * <p>The storage configuration for the instance.</p>
  * @public
@@ -2201,32 +1725,6 @@ export declare namespace CreatedByInfo {
         _: (name: string, value: any) => T;
     }
 }
-/**
- * @public
- * @enum
- */
-export declare const FileStatusType: {
-    readonly APPROVED: "APPROVED";
-    readonly FAILED: "FAILED";
-    readonly PROCESSING: "PROCESSING";
-    readonly REJECTED: "REJECTED";
-};
-/**
- * @public
- */
-export type FileStatusType = (typeof FileStatusType)[keyof typeof FileStatusType];
-/**
- * @public
- * @enum
- */
-export declare const FileUseCaseType: {
-    readonly ATTACHMENT: "ATTACHMENT";
-    readonly EMAIL_MESSAGE: "EMAIL_MESSAGE";
-};
-/**
- * @public
- */
-export type FileUseCaseType = (typeof FileUseCaseType)[keyof typeof FileUseCaseType];
 /**
  * <p>Information about the attached file.</p>
  * @public
@@ -2305,21 +1803,6 @@ export interface BatchGetAttachedFileMetadataResponse {
      */
     Errors?: AttachedFileError[] | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const ListFlowAssociationResourceType: {
-    readonly ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR";
-    readonly INBOUND_EMAIL: "INBOUND_EMAIL";
-    readonly OUTBOUND_EMAIL: "OUTBOUND_EMAIL";
-    readonly VOICE_PHONE_NUMBER: "VOICE_PHONE_NUMBER";
-    readonly WHATSAPP_MESSAGING_PHONE_NUMBER: "WHATSAPP_MESSAGING_PHONE_NUMBER";
-};
-/**
- * @public
- */
-export type ListFlowAssociationResourceType = (typeof ListFlowAssociationResourceType)[keyof typeof ListFlowAssociationResourceType];
 /**
  * @public
  */
@@ -2394,21 +1877,6 @@ export interface Campaign {
      */
     CampaignId?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const EndpointType: {
-    readonly CONNECT_PHONENUMBER_ARN: "CONNECT_PHONENUMBER_ARN";
-    readonly CONTACT_FLOW: "CONTACT_FLOW";
-    readonly EMAIL_ADDRESS: "EMAIL_ADDRESS";
-    readonly TELEPHONE_NUMBER: "TELEPHONE_NUMBER";
-    readonly VOIP: "VOIP";
-};
-/**
- * @public
- */
-export type EndpointType = (typeof EndpointType)[keyof typeof EndpointType];
 /**
  * <p>Information about the endpoint.</p>
  * @public
@@ -2436,17 +1904,6 @@ export interface OutboundStrategyConfig {
      */
     AgentFirst?: AgentFirst | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const OutboundStrategyType: {
-    readonly AGENT_FIRST: "AGENT_FIRST";
-};
-/**
- * @public
- */
-export type OutboundStrategyType = (typeof OutboundStrategyType)[keyof typeof OutboundStrategyType];
 /**
  * <p>Information about the outbound strategy.</p>
  * @public
@@ -2529,27 +1986,6 @@ export interface BatchPutContactRequest {
      */
     ContactDataRequestList: ContactDataRequest[] | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const FailureReasonCode: {
-    readonly IDEMPOTENCY_EXCEPTION: "IDEMPOTENCY_EXCEPTION";
-    readonly INTERNAL_ERROR: "INTERNAL_ERROR";
-    readonly INVALID_ATTRIBUTE_KEY: "INVALID_ATTRIBUTE_KEY";
-    readonly INVALID_CUSTOMER_ENDPOINT: "INVALID_CUSTOMER_ENDPOINT";
-    readonly INVALID_OUTBOUND_STRATEGY: "INVALID_OUTBOUND_STRATEGY";
-    readonly INVALID_QUEUE: "INVALID_QUEUE";
-    readonly INVALID_SYSTEM_ENDPOINT: "INVALID_SYSTEM_ENDPOINT";
-    readonly MISSING_CAMPAIGN: "MISSING_CAMPAIGN";
-    readonly MISSING_CUSTOMER_ENDPOINT: "MISSING_CUSTOMER_ENDPOINT";
-    readonly MISSING_QUEUE_ID_AND_SYSTEM_ENDPOINT: "MISSING_QUEUE_ID_AND_SYSTEM_ENDPOINT";
-    readonly REQUEST_THROTTLED: "REQUEST_THROTTLED";
-};
-/**
- * @public
- */
-export type FailureReasonCode = (typeof FailureReasonCode)[keyof typeof FailureReasonCode];
 /**
  * <p>Request for which contact failed to be generated.</p>
  * @public
@@ -2744,94 +2180,21 @@ export interface CreateAgentStatusResponse {
     AgentStatusId?: string | undefined;
 }
 /**
- * <p>A resource with the specified name already exists.</p>
+ * <p>Well-formed data on a contact, used by agents to complete a contact request. You can have up
+ *    to 4,096 UTF-8 bytes across all references for a contact.</p>
  * @public
  */
-export declare class DuplicateResourceException extends __BaseException {
-    readonly name: "DuplicateResourceException";
-    readonly $fault: "client";
-    Message?: string | undefined;
+export interface Reference {
     /**
-     * @internal
+     * <p>A valid value for the reference. For example, for a URL reference, a formatted URL that is
+     *    displayed to an agent in the Contact Control Panel (CCP).</p>
+     * @public
      */
-    constructor(opts: __ExceptionOptionType<DuplicateResourceException, __BaseException>);
-}
-/**
- * <p>Operation cannot be performed at this time as there is a conflict with another operation or
- *    contact state.</p>
- * @public
- */
-export declare class ConflictException extends __BaseException {
-    readonly name: "ConflictException";
-    readonly $fault: "client";
-    Message?: string | undefined;
+    Value?: string | undefined;
     /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<ConflictException, __BaseException>);
-}
-/**
- * @public
- * @enum
- */
-export declare const InitiateAs: {
-    readonly COMPLETED: "COMPLETED";
-    readonly CONNECTED_TO_USER: "CONNECTED_TO_USER";
-};
-/**
- * @public
- */
-export type InitiateAs = (typeof InitiateAs)[keyof typeof InitiateAs];
-/**
- * @public
- * @enum
- */
-export declare const ReferenceStatus: {
-    readonly APPROVED: "APPROVED";
-    readonly AVAILABLE: "AVAILABLE";
-    readonly DELETED: "DELETED";
-    readonly FAILED: "FAILED";
-    readonly PROCESSING: "PROCESSING";
-    readonly REJECTED: "REJECTED";
-};
-/**
- * @public
- */
-export type ReferenceStatus = (typeof ReferenceStatus)[keyof typeof ReferenceStatus];
-/**
- * @public
- * @enum
- */
-export declare const ReferenceType: {
-    readonly ATTACHMENT: "ATTACHMENT";
-    readonly CONTACT_ANALYSIS: "CONTACT_ANALYSIS";
-    readonly DATE: "DATE";
-    readonly EMAIL: "EMAIL";
-    readonly EMAIL_MESSAGE: "EMAIL_MESSAGE";
-    readonly NUMBER: "NUMBER";
-    readonly STRING: "STRING";
-    readonly URL: "URL";
-};
-/**
- * @public
- */
-export type ReferenceType = (typeof ReferenceType)[keyof typeof ReferenceType];
-/**
- * <p>Well-formed data on a contact, used by agents to complete a contact request. You can have up
- *    to 4,096 UTF-8 bytes across all references for a contact.</p>
- * @public
- */
-export interface Reference {
-    /**
-     * <p>A valid value for the reference. For example, for a URL reference, a formatted URL that is
-     *    displayed to an agent in the Contact Control Panel (CCP).</p>
-     * @public
-     */
-    Value?: string | undefined;
-    /**
-     * <p>The type of the reference. <code>DATE</code> must be of type Epoch timestamp.
-     *    </p>
-     * @public
+     * <p>The type of the reference. <code>DATE</code> must be of type Epoch timestamp.
+     *    </p>
+     * @public
      */
     Type: ReferenceType | undefined;
     /**
@@ -2876,38 +2239,6 @@ export interface CreateContactResponse {
      */
     ContactArn?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const ContactFlowStatus: {
-    readonly PUBLISHED: "PUBLISHED";
-    readonly SAVED: "SAVED";
-};
-/**
- * @public
- */
-export type ContactFlowStatus = (typeof ContactFlowStatus)[keyof typeof ContactFlowStatus];
-/**
- * @public
- * @enum
- */
-export declare const ContactFlowType: {
-    readonly AGENT_HOLD: "AGENT_HOLD";
-    readonly AGENT_TRANSFER: "AGENT_TRANSFER";
-    readonly AGENT_WHISPER: "AGENT_WHISPER";
-    readonly CAMPAIGN: "CAMPAIGN";
-    readonly CONTACT_FLOW: "CONTACT_FLOW";
-    readonly CUSTOMER_HOLD: "CUSTOMER_HOLD";
-    readonly CUSTOMER_QUEUE: "CUSTOMER_QUEUE";
-    readonly CUSTOMER_WHISPER: "CUSTOMER_WHISPER";
-    readonly OUTBOUND_WHISPER: "OUTBOUND_WHISPER";
-    readonly QUEUE_TRANSFER: "QUEUE_TRANSFER";
-};
-/**
- * @public
- */
-export type ContactFlowType = (typeof ContactFlowType)[keyof typeof ContactFlowType];
 /**
  * @public
  */
@@ -2985,23 +2316,6 @@ export interface ProblemDetail {
      */
     message?: string | undefined;
 }
-/**
- * <p>The flow is not valid.</p>
- * @public
- */
-export declare class InvalidContactFlowException extends __BaseException {
-    readonly name: "InvalidContactFlowException";
-    readonly $fault: "client";
-    /**
-     * <p>The problems with the flow. Please fix before trying again.</p>
-     * @public
-     */
-    problems?: ProblemDetail[] | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<InvalidContactFlowException, __BaseException>);
-}
 /**
  * @public
  */
@@ -3056,19 +2370,6 @@ export interface CreateContactFlowModuleResponse {
      */
     Arn?: string | undefined;
 }
-/**
- * <p>The problems with the module. Please fix before trying again.</p>
- * @public
- */
-export declare class InvalidContactFlowModuleException extends __BaseException {
-    readonly name: "InvalidContactFlowModuleException";
-    readonly $fault: "client";
-    Problems?: ProblemDetail[] | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<InvalidContactFlowModuleException, __BaseException>);
-}
 /**
  * @public
  */
@@ -3188,41 +2489,6 @@ export interface EvaluationFormAutoEvaluationConfiguration {
      */
     Enabled: boolean | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const EvaluationFormItemEnablementAction: {
-    readonly DISABLE: "DISABLE";
-    readonly ENABLE: "ENABLE";
-};
-/**
- * @public
- */
-export type EvaluationFormItemEnablementAction = (typeof EvaluationFormItemEnablementAction)[keyof typeof EvaluationFormItemEnablementAction];
-/**
- * @public
- * @enum
- */
-export declare const EvaluationFormItemSourceValuesComparator: {
-    readonly IN: "IN";
-    readonly NOT_IN: "NOT_IN";
-};
-/**
- * @public
- */
-export type EvaluationFormItemSourceValuesComparator = (typeof EvaluationFormItemSourceValuesComparator)[keyof typeof EvaluationFormItemSourceValuesComparator];
-/**
- * @public
- * @enum
- */
-export declare const EvaluationFormItemEnablementSourceType: {
-    readonly QUESTION_REF_ID: "QUESTION_REF_ID";
-};
-/**
- * @public
- */
-export type EvaluationFormItemEnablementSourceType = (typeof EvaluationFormItemEnablementSourceType)[keyof typeof EvaluationFormItemEnablementSourceType];
 /**
  * <p>An enablement expression source item.</p>
  * @public
@@ -3239,17 +2505,6 @@ export interface EvaluationFormItemEnablementSource {
      */
     RefId?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const EvaluationFormItemEnablementSourceValueType: {
-    readonly OPTION_REF_ID: "OPTION_REF_ID";
-};
-/**
- * @public
- */
-export type EvaluationFormItemEnablementSourceValueType = (typeof EvaluationFormItemEnablementSourceValueType)[keyof typeof EvaluationFormItemEnablementSourceValueType];
 /**
  * <p>An enablement expression source value.</p>
  * @public
@@ -3287,43 +2542,6 @@ export interface EvaluationFormItemEnablementExpression {
      */
     Comparator: EvaluationFormItemSourceValuesComparator | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const EvaluationFormItemEnablementOperator: {
-    readonly AND: "AND";
-    readonly OR: "OR";
-};
-/**
- * @public
- */
-export type EvaluationFormItemEnablementOperator = (typeof EvaluationFormItemEnablementOperator)[keyof typeof EvaluationFormItemEnablementOperator];
-/**
- * @public
- * @enum
- */
-export declare const EvaluationFormQuestionType: {
-    readonly NUMERIC: "NUMERIC";
-    readonly SINGLESELECT: "SINGLESELECT";
-    readonly TEXT: "TEXT";
-};
-/**
- * @public
- */
-export type EvaluationFormQuestionType = (typeof EvaluationFormQuestionType)[keyof typeof EvaluationFormQuestionType];
-/**
- * @public
- * @enum
- */
-export declare const EvaluationFormQuestionAutomationAnswerSourceType: {
-    readonly CONTACT_LENS_DATA: "CONTACT_LENS_DATA";
-    readonly GEN_AI: "GEN_AI";
-};
-/**
- * @public
- */
-export type EvaluationFormQuestionAutomationAnswerSourceType = (typeof EvaluationFormQuestionAutomationAnswerSourceType)[keyof typeof EvaluationFormQuestionAutomationAnswerSourceType];
 /**
  * <p>A question automation answer.</p>
  * @public
@@ -3335,27 +2553,6 @@ export interface EvaluationFormQuestionAutomationAnswerSource {
      */
     SourceType: EvaluationFormQuestionAutomationAnswerSourceType | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const NumericQuestionPropertyAutomationLabel: {
-    readonly AGENT_INTERACTION_AND_HOLD_DURATION: "AGENT_INTERACTION_AND_HOLD_DURATION";
-    readonly AGENT_INTERACTION_DURATION: "AGENT_INTERACTION_DURATION";
-    readonly CONTACT_DURATION: "CONTACT_DURATION";
-    readonly CUSTOMER_HOLD_TIME: "CUSTOMER_HOLD_TIME";
-    readonly LONGEST_HOLD_DURATION: "LONGEST_HOLD_DURATION";
-    readonly NON_TALK_TIME: "NON_TALK_TIME";
-    readonly NON_TALK_TIME_PERCENTAGE: "NON_TALK_TIME_PERCENTAGE";
-    readonly NUMBER_OF_HOLDS: "NUMBER_OF_HOLDS";
-    readonly NUMBER_OF_INTERRUPTIONS: "NUMBER_OF_INTERRUPTIONS";
-    readonly OVERALL_AGENT_SENTIMENT_SCORE: "OVERALL_AGENT_SENTIMENT_SCORE";
-    readonly OVERALL_CUSTOMER_SENTIMENT_SCORE: "OVERALL_CUSTOMER_SENTIMENT_SCORE";
-};
-/**
- * @public
- */
-export type NumericQuestionPropertyAutomationLabel = (typeof NumericQuestionPropertyAutomationLabel)[keyof typeof NumericQuestionPropertyAutomationLabel];
 /**
  * <p>Information about the property value used in automation of a numeric questions. Label values
  *    are associated with minimum and maximum values for the numeric question.</p>
@@ -3500,18 +2697,6 @@ export interface EvaluationFormNumericQuestionProperties {
      */
     Automation?: EvaluationFormNumericQuestionAutomation | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const SingleSelectQuestionRuleCategoryAutomationCondition: {
-    readonly NOT_PRESENT: "NOT_PRESENT";
-    readonly PRESENT: "PRESENT";
-};
-/**
- * @public
- */
-export type SingleSelectQuestionRuleCategoryAutomationCondition = (typeof SingleSelectQuestionRuleCategoryAutomationCondition)[keyof typeof SingleSelectQuestionRuleCategoryAutomationCondition];
 /**
  * <p>Information about the automation option based on a rule category for a single select
  *    question.</p>
@@ -3594,18 +2779,6 @@ export interface EvaluationFormSingleSelectQuestionAutomation {
      */
     AnswerSource?: EvaluationFormQuestionAutomationAnswerSource | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const EvaluationFormSingleSelectQuestionDisplayMode: {
-    readonly DROPDOWN: "DROPDOWN";
-    readonly RADIO: "RADIO";
-};
-/**
- * @public
- */
-export type EvaluationFormSingleSelectQuestionDisplayMode = (typeof EvaluationFormSingleSelectQuestionDisplayMode)[keyof typeof EvaluationFormSingleSelectQuestionDisplayMode];
 /**
  * <p>Information about the automation configuration in single select questions.</p>
  * @public
@@ -3742,30 +2915,6 @@ export declare namespace EvaluationFormQuestionTypeProperties {
         _: (name: string, value: any) => T;
     }
 }
-/**
- * @public
- * @enum
- */
-export declare const EvaluationFormScoringMode: {
-    readonly QUESTION_ONLY: "QUESTION_ONLY";
-    readonly SECTION_ONLY: "SECTION_ONLY";
-};
-/**
- * @public
- */
-export type EvaluationFormScoringMode = (typeof EvaluationFormScoringMode)[keyof typeof EvaluationFormScoringMode];
-/**
- * @public
- * @enum
- */
-export declare const EvaluationFormScoringStatus: {
-    readonly DISABLED: "DISABLED";
-    readonly ENABLED: "ENABLED";
-};
-/**
- * @public
- */
-export type EvaluationFormScoringStatus = (typeof EvaluationFormScoringStatus)[keyof typeof EvaluationFormScoringStatus];
 /**
  * <p>Information about scoring strategy for an evaluation form.</p>
  * @public
@@ -3797,23 +2946,6 @@ export interface CreateEvaluationFormResponse {
      */
     EvaluationFormArn: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const HoursOfOperationDays: {
-    readonly FRIDAY: "FRIDAY";
-    readonly MONDAY: "MONDAY";
-    readonly SATURDAY: "SATURDAY";
-    readonly SUNDAY: "SUNDAY";
-    readonly THURSDAY: "THURSDAY";
-    readonly TUESDAY: "TUESDAY";
-    readonly WEDNESDAY: "WEDNESDAY";
-};
-/**
- * @public
- */
-export type HoursOfOperationDays = (typeof HoursOfOperationDays)[keyof typeof HoursOfOperationDays];
 /**
  * <p>The start time or end time for an hours of operation.</p>
  * @public
@@ -3901,23 +3033,6 @@ export interface CreateHoursOfOperationResponse {
      */
     HoursOfOperationArn?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const OverrideDays: {
-    readonly FRIDAY: "FRIDAY";
-    readonly MONDAY: "MONDAY";
-    readonly SATURDAY: "SATURDAY";
-    readonly SUNDAY: "SUNDAY";
-    readonly THURSDAY: "THURSDAY";
-    readonly TUESDAY: "TUESDAY";
-    readonly WEDNESDAY: "WEDNESDAY";
-};
-/**
- * @public
- */
-export type OverrideDays = (typeof OverrideDays)[keyof typeof OverrideDays];
 /**
  * <p>The start time or end time for an hours of operation override.</p>
  * @public
@@ -4007,19 +3122,6 @@ export interface CreateHoursOfOperationOverrideResponse {
      */
     HoursOfOperationOverrideId?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const DirectoryType: {
-    readonly CONNECT_MANAGED: "CONNECT_MANAGED";
-    readonly EXISTING_DIRECTORY: "EXISTING_DIRECTORY";
-    readonly SAML: "SAML";
-};
-/**
- * @public
- */
-export type DirectoryType = (typeof DirectoryType)[keyof typeof DirectoryType];
 /**
  * @public
  */
@@ -4076,43 +3178,6 @@ export interface CreateInstanceResponse {
      */
     Arn?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const IntegrationType: {
-    readonly ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR";
-    readonly APPLICATION: "APPLICATION";
-    readonly CALL_TRANSFER_CONNECTOR: "CALL_TRANSFER_CONNECTOR";
-    readonly CASES_DOMAIN: "CASES_DOMAIN";
-    readonly COGNITO_USER_POOL: "COGNITO_USER_POOL";
-    readonly EVENT: "EVENT";
-    readonly FILE_SCANNER: "FILE_SCANNER";
-    readonly PINPOINT_APP: "PINPOINT_APP";
-    readonly Q_MESSAGE_TEMPLATES: "Q_MESSAGE_TEMPLATES";
-    readonly SES_IDENTITY: "SES_IDENTITY";
-    readonly VOICE_ID: "VOICE_ID";
-    readonly WISDOM_ASSISTANT: "WISDOM_ASSISTANT";
-    readonly WISDOM_KNOWLEDGE_BASE: "WISDOM_KNOWLEDGE_BASE";
-    readonly WISDOM_QUICK_RESPONSES: "WISDOM_QUICK_RESPONSES";
-};
-/**
- * @public
- */
-export type IntegrationType = (typeof IntegrationType)[keyof typeof IntegrationType];
-/**
- * @public
- * @enum
- */
-export declare const SourceType: {
-    readonly CASES: "CASES";
-    readonly SALESFORCE: "SALESFORCE";
-    readonly ZENDESK: "ZENDESK";
-};
-/**
- * @public
- */
-export type SourceType = (typeof SourceType)[keyof typeof SourceType];
 /**
  * @public
  */
@@ -4172,21 +3237,6 @@ export interface CreateIntegrationAssociationResponse {
      */
     IntegrationAssociationArn?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const ParticipantRole: {
-    readonly AGENT: "AGENT";
-    readonly CUSTOMER: "CUSTOMER";
-    readonly CUSTOM_BOT: "CUSTOM_BOT";
-    readonly SUPERVISOR: "SUPERVISOR";
-    readonly SYSTEM: "SYSTEM";
-};
-/**
- * @public
- */
-export type ParticipantRole = (typeof ParticipantRole)[keyof typeof ParticipantRole];
 /**
  * <p>The details to add for the participant.</p>
  * @public
@@ -4279,18 +3329,6 @@ export interface CreateParticipantResponse {
      */
     ParticipantId?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const RehydrationType: {
-    readonly ENTIRE_PAST_SESSION: "ENTIRE_PAST_SESSION";
-    readonly FROM_SEGMENT: "FROM_SEGMENT";
-};
-/**
- * @public
- */
-export type RehydrationType = (typeof RehydrationType)[keyof typeof RehydrationType];
 /**
  * @public
  */
@@ -4581,19 +3619,6 @@ export interface ContactConfiguration {
      */
     IncludeRawMessage?: boolean | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const DeviceType: {
-    readonly APNS: "APNS";
-    readonly APNS_SANDBOX: "APNS_SANDBOX";
-    readonly GCM: "GCM";
-};
-/**
- * @public
- */
-export type DeviceType = (typeof DeviceType)[keyof typeof DeviceType];
 /**
  * @public
  */
@@ -4768,19 +3793,6 @@ export interface QueueQuickConnectConfig {
      */
     ContactFlowId: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const QuickConnectType: {
-    readonly PHONE_NUMBER: "PHONE_NUMBER";
-    readonly QUEUE: "QUEUE";
-    readonly USER: "USER";
-};
-/**
- * @public
- */
-export type QuickConnectType = (typeof QuickConnectType)[keyof typeof QuickConnectType];
 /**
  * <p>Contains information about the quick connect configuration settings for a user. The contact
  *    flow must be of type Transfer to Agent.</p>
@@ -4870,18 +3882,6 @@ export interface CreateQuickConnectResponse {
      */
     QuickConnectId?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const BehaviorType: {
-    readonly ROUTE_ANY_CHANNEL: "ROUTE_ANY_CHANNEL";
-    readonly ROUTE_CURRENT_CHANNEL_ONLY: "ROUTE_CURRENT_CHANNEL_ONLY";
-};
-/**
- * @public
- */
-export type BehaviorType = (typeof BehaviorType)[keyof typeof BehaviorType];
 /**
  * <p>Defines the cross-channel routing behavior that allows an agent working on a contact in one
  *    channel to be offered a contact from a different channel.</p>
@@ -5044,17 +4044,6 @@ export interface FieldValueUnion {
      */
     StringValue?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const SlaType: {
-    readonly CASE_FIELD: "CaseField";
-};
-/**
- * @public
- */
-export type SlaType = (typeof SlaType)[keyof typeof SlaType];
 /**
  * <p>The SLA configuration for Case SlaAssignmentType.</p>
  * @public
@@ -5088,17 +4077,6 @@ export interface CaseSlaConfiguration {
      */
     TargetSlaMinutes: number | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const SlaAssignmentType: {
-    readonly CASES: "CASES";
-};
-/**
- * @public
- */
-export type SlaAssignmentType = (typeof SlaAssignmentType)[keyof typeof SlaAssignmentType];
 /**
  * <p>The AssignSla action definition.</p>
  * @public
@@ -5164,28 +4142,6 @@ export interface EventBridgeActionDefinition {
      */
     Name: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const NotificationContentType: {
-    readonly PLAIN_TEXT: "PLAIN_TEXT";
-};
-/**
- * @public
- */
-export type NotificationContentType = (typeof NotificationContentType)[keyof typeof NotificationContentType];
-/**
- * @public
- * @enum
- */
-export declare const NotificationDeliveryType: {
-    readonly EMAIL: "EMAIL";
-};
-/**
- * @public
- */
-export type NotificationDeliveryType = (typeof NotificationDeliveryType)[keyof typeof NotificationDeliveryType];
 /**
  * <p>The type of notification recipient.</p>
  * @public
@@ -5373,40 +4329,6 @@ export interface RuleAction {
      */
     SubmitAutoEvaluationAction?: SubmitAutoEvaluationActionDefinition | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const RulePublishStatus: {
-    readonly DRAFT: "DRAFT";
-    readonly PUBLISHED: "PUBLISHED";
-};
-/**
- * @public
- */
-export type RulePublishStatus = (typeof RulePublishStatus)[keyof typeof RulePublishStatus];
-/**
- * @public
- * @enum
- */
-export declare const EventSourceName: {
-    readonly OnCaseCreate: "OnCaseCreate";
-    readonly OnCaseUpdate: "OnCaseUpdate";
-    readonly OnContactEvaluationSubmit: "OnContactEvaluationSubmit";
-    readonly OnMetricDataUpdate: "OnMetricDataUpdate";
-    readonly OnPostCallAnalysisAvailable: "OnPostCallAnalysisAvailable";
-    readonly OnPostChatAnalysisAvailable: "OnPostChatAnalysisAvailable";
-    readonly OnRealTimeCallAnalysisAvailable: "OnRealTimeCallAnalysisAvailable";
-    readonly OnRealTimeChatAnalysisAvailable: "OnRealTimeChatAnalysisAvailable";
-    readonly OnSalesforceCaseCreate: "OnSalesforceCaseCreate";
-    readonly OnSlaBreach: "OnSlaBreach";
-    readonly OnZendeskTicketCreate: "OnZendeskTicketCreate";
-    readonly OnZendeskTicketStatusUpdate: "OnZendeskTicketStatusUpdate";
-};
-/**
- * @public
- */
-export type EventSourceName = (typeof EventSourceName)[keyof typeof EventSourceName];
 /**
  * <p>The name of the event source. This field is required if <code>TriggerEventSource</code> is one of the
  *    following values: <code>OnZendeskTicketCreate</code> | <code>OnZendeskTicketStatusUpdate</code> |
@@ -5669,30 +4591,6 @@ export interface TaskTemplateDefaults {
      */
     DefaultFieldValues?: TaskTemplateDefaultFieldValue[] | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const TaskTemplateFieldType: {
-    readonly BOOLEAN: "BOOLEAN";
-    readonly DATE_TIME: "DATE_TIME";
-    readonly DESCRIPTION: "DESCRIPTION";
-    readonly EMAIL: "EMAIL";
-    readonly EXPIRY_DURATION: "EXPIRY_DURATION";
-    readonly NAME: "NAME";
-    readonly NUMBER: "NUMBER";
-    readonly QUICK_CONNECT: "QUICK_CONNECT";
-    readonly SCHEDULED_TIME: "SCHEDULED_TIME";
-    readonly SELF_ASSIGN: "SELF_ASSIGN";
-    readonly SINGLE_SELECT: "SINGLE_SELECT";
-    readonly TEXT: "TEXT";
-    readonly TEXT_AREA: "TEXT_AREA";
-    readonly URL: "URL";
-};
-/**
- * @public
- */
-export type TaskTemplateFieldType = (typeof TaskTemplateFieldType)[keyof typeof TaskTemplateFieldType];
 /**
  * <p>Describes a single task template field.</p>
  * @public
@@ -5719,18 +4617,6 @@ export interface TaskTemplateField {
      */
     SingleSelectOptions?: string[] | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const TaskTemplateStatus: {
-    readonly ACTIVE: "ACTIVE";
-    readonly INACTIVE: "INACTIVE";
-};
-/**
- * @public
- */
-export type TaskTemplateStatus = (typeof TaskTemplateStatus)[keyof typeof TaskTemplateStatus];
 /**
  * @public
  */
@@ -5807,22 +4693,6 @@ export interface CreateTaskTemplateResponse {
      */
     Arn: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const PropertyValidationExceptionReason: {
-    readonly INVALID_FORMAT: "INVALID_FORMAT";
-    readonly NOT_SUPPORTED: "NOT_SUPPORTED";
-    readonly REFERENCED_RESOURCE_NOT_FOUND: "REFERENCED_RESOURCE_NOT_FOUND";
-    readonly REQUIRED_PROPERTY_MISSING: "REQUIRED_PROPERTY_MISSING";
-    readonly RESOURCE_NAME_ALREADY_EXISTS: "RESOURCE_NAME_ALREADY_EXISTS";
-    readonly UNIQUE_CONSTRAINT_VIOLATED: "UNIQUE_CONSTRAINT_VIOLATED";
-};
-/**
- * @public
- */
-export type PropertyValidationExceptionReason = (typeof PropertyValidationExceptionReason)[keyof typeof PropertyValidationExceptionReason];
 /**
  * <p>Contains information about why a property is not valid.</p>
  * @public
@@ -5844,20 +4714,6 @@ export interface PropertyValidationExceptionProperty {
      */
     Message: string | undefined;
 }
-/**
- * <p>The property is not valid.</p>
- * @public
- */
-export declare class PropertyValidationException extends __BaseException {
-    readonly name: "PropertyValidationException";
-    readonly $fault: "client";
-    Message: string | undefined;
-    PropertyList?: PropertyValidationExceptionProperty[] | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<PropertyValidationException, __BaseException>);
-}
 /**
  * @public
  */
@@ -5909,37 +4765,12 @@ export interface CreateTrafficDistributionGroupResponse {
     Arn?: string | undefined;
 }
 /**
- * <p>The resource is not ready.</p>
  * @public
  */
-export declare class ResourceNotReadyException extends __BaseException {
-    readonly name: "ResourceNotReadyException";
-    readonly $fault: "client";
-    Message?: string | undefined;
+export interface CreateUseCaseRequest {
     /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<ResourceNotReadyException, __BaseException>);
-}
-/**
- * @public
- * @enum
- */
-export declare const UseCaseType: {
-    readonly CONNECT_CAMPAIGNS: "CONNECT_CAMPAIGNS";
-    readonly RULES_EVALUATION: "RULES_EVALUATION";
-};
-/**
- * @public
- */
-export type UseCaseType = (typeof UseCaseType)[keyof typeof UseCaseType];
-/**
- * @public
- */
-export interface CreateUseCaseRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
      */
     InstanceId: string | undefined;
     /**
@@ -6026,18 +4857,6 @@ export interface UserIdentityInfo {
      */
     Mobile?: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const PhoneType: {
-    readonly DESK_PHONE: "DESK_PHONE";
-    readonly SOFT_PHONE: "SOFT_PHONE";
-};
-/**
- * @public
- */
-export type PhoneType = (typeof PhoneType)[keyof typeof PhoneType];
 /**
  * <p>Contains information about the phone configuration settings for a user.</p>
  * @public
@@ -6224,18 +5043,6 @@ export interface ViewInputContent {
      */
     Actions?: string[] | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const ViewStatus: {
-    readonly PUBLISHED: "PUBLISHED";
-    readonly SAVED: "SAVED";
-};
-/**
- * @public
- */
-export type ViewStatus = (typeof ViewStatus)[keyof typeof ViewStatus];
 /**
  * @public
  */
@@ -6305,18 +5112,6 @@ export interface ViewContent {
      */
     Actions?: string[] | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const ViewType: {
-    readonly AWS_MANAGED: "AWS_MANAGED";
-    readonly CUSTOMER_MANAGED: "CUSTOMER_MANAGED";
-};
-/**
- * @public
- */
-export type ViewType = (typeof ViewType)[keyof typeof ViewType];
 /**
  * <p>A view resource object. Contains metadata and content necessary to render the view.</p>
  * @public
@@ -6391,3 +5186,1596 @@ export interface View {
      */
     ViewContentSha256?: string | undefined;
 }
+/**
+ * @public
+ */
+export interface CreateViewResponse {
+    /**
+     * <p>A view resource object. Contains metadata and content necessary to render the view.</p>
+     * @public
+     */
+    View?: View | undefined;
+}
+/**
+ * @public
+ */
+export interface CreateViewVersionRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
+     *    the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
+     *    used.</p>
+     * @public
+     */
+    ViewId: string | undefined;
+    /**
+     * <p>The description for the version being published.</p>
+     * @public
+     */
+    VersionDescription?: string | undefined;
+    /**
+     * <p>Indicates the checksum value of the latest published view content.</p>
+     * @public
+     */
+    ViewContentSha256?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface CreateViewVersionResponse {
+    /**
+     * <p>All view data is contained within the View object.</p>
+     * @public
+     */
+    View?: View | undefined;
+}
+/**
+ * @public
+ */
+export interface CreateVocabularyRequest {
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>. If a create request is received more than once with same client token,
+     *    subsequent requests return the previous response without creating a vocabulary again.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A unique name of the custom vocabulary.</p>
+     * @public
+     */
+    VocabularyName: string | undefined;
+    /**
+     * <p>The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see
+     * <a href="https://docs.aws.amazon.com/transcribe/latest/dg/transcribe-whatis.html">What is Amazon Transcribe?</a>
+     *          </p>
+     * @public
+     */
+    LanguageCode: VocabularyLanguageCode | undefined;
+    /**
+     * <p>The content of the custom vocabulary in plain-text format with a table of values. Each row
+     *    in the table represents a word or a phrase, described with <code>Phrase</code>, <code>IPA</code>,
+     *     <code>SoundsLike</code>, and <code>DisplayAs</code> fields. Separate the fields with TAB
+     *    characters. The size limit is 50KB. For more information, see <a href="https://docs.aws.amazon.com/transcribe/latest/dg/custom-vocabulary.html#create-vocabulary-table">Create a custom
+     *     vocabulary using a table</a>.</p>
+     * @public
+     */
+    Content: string | undefined;
+    /**
+     * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
+     * @public
+     */
+    Tags?: Record<string, string> | undefined;
+}
+/**
+ * @public
+ */
+export interface CreateVocabularyResponse {
+    /**
+     * <p>The Amazon Resource Name (ARN) of the custom vocabulary.</p>
+     * @public
+     */
+    VocabularyArn: string | undefined;
+    /**
+     * <p>The identifier of the custom vocabulary.</p>
+     * @public
+     */
+    VocabularyId: string | undefined;
+    /**
+     * <p>The current state of the custom vocabulary.</p>
+     * @public
+     */
+    State: VocabularyState | undefined;
+}
+/**
+ * @public
+ */
+export interface DeactivateEvaluationFormRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The unique identifier for the evaluation form.</p>
+     * @public
+     */
+    EvaluationFormId: string | undefined;
+    /**
+     * <p>A version of the evaluation form. If the version property is not provided, the latest version of the
+     *    evaluation form is deactivated.</p>
+     * @public
+     */
+    EvaluationFormVersion: number | undefined;
+}
+/**
+ * @public
+ */
+export interface DeactivateEvaluationFormResponse {
+    /**
+     * <p>The unique identifier for the evaluation form.</p>
+     * @public
+     */
+    EvaluationFormId: string | undefined;
+    /**
+     * <p>The Amazon Resource Name (ARN) for the evaluation form resource.</p>
+     * @public
+     */
+    EvaluationFormArn: string | undefined;
+    /**
+     * <p>The version of the deactivated evaluation form resource.</p>
+     * @public
+     */
+    EvaluationFormVersion: number | undefined;
+}
+/**
+ * Request to DeleteAttachedFile API
+ * @public
+ */
+export interface DeleteAttachedFileRequest {
+    /**
+     * <p>The unique identifier of the Connect instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The unique identifier of the attached file resource.</p>
+     * @public
+     */
+    FileId: string | undefined;
+    /**
+     * <p>The resource to which the attached file is (being) uploaded to. <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html">Cases</a> are the only
+     *    current supported resource.</p>
+     *          <note>
+     *             <p>This value must be a valid ARN.</p>
+     *          </note>
+     * @public
+     */
+    AssociatedResourceArn: string | undefined;
+}
+/**
+ * Response from DeleteAttachedFile API
+ * @public
+ */
+export interface DeleteAttachedFileResponse {
+}
+/**
+ * @public
+ */
+export interface DeleteContactEvaluationRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A unique identifier for the contact evaluation.</p>
+     * @public
+     */
+    EvaluationId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteContactFlowRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the flow.</p>
+     * @public
+     */
+    ContactFlowId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteContactFlowResponse {
+}
+/**
+ * @public
+ */
+export interface DeleteContactFlowModuleRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the flow module.</p>
+     * @public
+     */
+    ContactFlowModuleId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteContactFlowModuleResponse {
+}
+/**
+ * @public
+ */
+export interface DeleteContactFlowVersionRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the flow.</p>
+     * @public
+     */
+    ContactFlowId: string | undefined;
+    /**
+     * <p>The identifier of the flow version.</p>
+     * @public
+     */
+    ContactFlowVersion: number | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteContactFlowVersionResponse {
+}
+/**
+ * @public
+ */
+export interface DeleteEmailAddressRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the email address.</p>
+     * @public
+     */
+    EmailAddressId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteEmailAddressResponse {
+}
+/**
+ * @public
+ */
+export interface DeleteEvaluationFormRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The unique identifier for the evaluation form.</p>
+     * @public
+     */
+    EvaluationFormId: string | undefined;
+    /**
+     * <p>The unique identifier for the evaluation form.</p>
+     * @public
+     */
+    EvaluationFormVersion?: number | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteHoursOfOperationRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the hours of operation.</p>
+     * @public
+     */
+    HoursOfOperationId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteHoursOfOperationOverrideRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the hours of operation.</p>
+     * @public
+     */
+    HoursOfOperationId: string | undefined;
+    /**
+     * <p>The identifier for the hours of operation override.</p>
+     * @public
+     */
+    HoursOfOperationOverrideId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteInstanceRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteIntegrationAssociationRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the integration association.</p>
+     * @public
+     */
+    IntegrationAssociationId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeletePredefinedAttributeRequest {
+    /**
+     * <p> The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource
+     *    Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p> The name of the predefined attribute.</p>
+     * @public
+     */
+    Name: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeletePromptRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A unique identifier for the prompt.</p>
+     * @public
+     */
+    PromptId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeletePushNotificationRegistrationRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the
+     *    Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the registration.</p>
+     * @public
+     */
+    RegistrationId: string | undefined;
+    /**
+     * <p>The identifier of the contact within the Amazon Connect instance.</p>
+     * @public
+     */
+    ContactId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeletePushNotificationRegistrationResponse {
+}
+/**
+ * @public
+ */
+export interface DeleteQueueRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the queue.</p>
+     * @public
+     */
+    QueueId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteQuickConnectRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the quick connect.</p>
+     * @public
+     */
+    QuickConnectId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteRoutingProfileRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the routing profile.</p>
+     * @public
+     */
+    RoutingProfileId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteRuleRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A unique identifier for the rule.</p>
+     * @public
+     */
+    RuleId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteSecurityProfileRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the security profle.</p>
+     * @public
+     */
+    SecurityProfileId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteTaskTemplateRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A unique identifier for the task template.</p>
+     * @public
+     */
+    TaskTemplateId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteTaskTemplateResponse {
+}
+/**
+ * @public
+ */
+export interface DeleteTrafficDistributionGroupRequest {
+    /**
+     * <p>The identifier of the traffic distribution group.
+     * This can be the ID or the ARN of the traffic distribution group.</p>
+     * @public
+     */
+    TrafficDistributionGroupId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteTrafficDistributionGroupResponse {
+}
+/**
+ * @public
+ */
+export interface DeleteUseCaseRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the integration association.</p>
+     * @public
+     */
+    IntegrationAssociationId: string | undefined;
+    /**
+     * <p>The identifier for the use case.</p>
+     * @public
+     */
+    UseCaseId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteUserRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the user.</p>
+     * @public
+     */
+    UserId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteUserHierarchyGroupRequest {
+    /**
+     * <p>The identifier of the hierarchy group.</p>
+     * @public
+     */
+    HierarchyGroupId: string | undefined;
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteViewRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
+     *    the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
+     *    used.</p>
+     * @public
+     */
+    ViewId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteViewResponse {
+}
+/**
+ * @public
+ */
+export interface DeleteViewVersionRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
+     *    the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
+     *    used.</p>
+     * @public
+     */
+    ViewId: string | undefined;
+    /**
+     * <p>The version number of the view.</p>
+     * @public
+     */
+    ViewVersion: number | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteViewVersionResponse {
+}
+/**
+ * @public
+ */
+export interface DeleteVocabularyRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the custom vocabulary.</p>
+     * @public
+     */
+    VocabularyId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteVocabularyResponse {
+    /**
+     * <p>The Amazon Resource Name (ARN) of the custom vocabulary.</p>
+     * @public
+     */
+    VocabularyArn: string | undefined;
+    /**
+     * <p>The identifier of the custom vocabulary.</p>
+     * @public
+     */
+    VocabularyId: string | undefined;
+    /**
+     * <p>The current state of the custom vocabulary.</p>
+     * @public
+     */
+    State: VocabularyState | undefined;
+}
+/**
+ * @public
+ */
+export interface DescribeAgentStatusRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the agent status.</p>
+     * @public
+     */
+    AgentStatusId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DescribeAgentStatusResponse {
+    /**
+     * <p>The agent status.</p>
+     * @public
+     */
+    AgentStatus?: AgentStatus | undefined;
+}
+/**
+ * @public
+ */
+export interface DescribeAuthenticationProfileRequest {
+    /**
+     * <p>A unique identifier for the authentication profile. </p>
+     * @public
+     */
+    AuthenticationProfileId: string | undefined;
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * <p>This API is in preview release for Amazon Connect and is subject to change. To
+ * request access to this API, contact Amazon Web Services Support.</p>
+ *          <p>Information about an authentication profile. An authentication profile is a resource that
+ *    stores the authentication settings for users in your contact center. You use authentication
+ *    profiles to set up IP address range restrictions and session timeouts. For more information, see
+ *     <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html">Set IP
+ *     address restrictions or session timeouts</a>. </p>
+ * @public
+ */
+export interface AuthenticationProfile {
+    /**
+     * <p>A unique identifier for the authentication profile. </p>
+     * @public
+     */
+    Id?: string | undefined;
+    /**
+     * <p>The Amazon Resource Name (ARN) for the authentication profile.</p>
+     * @public
+     */
+    Arn?: string | undefined;
+    /**
+     * <p>The name for the authentication profile.</p>
+     * @public
+     */
+    Name?: string | undefined;
+    /**
+     * <p>The description for the authentication profile.</p>
+     * @public
+     */
+    Description?: string | undefined;
+    /**
+     * <p>A list of IP address range strings that are allowed to access the Amazon Connect
+     *    instance. For more information about how to configure IP addresses, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-ip-based-ac">Configure IP
+     *     address based access control</a> in the <i>Amazon Connect Administrator
+     *     Guide</i>.</p>
+     * @public
+     */
+    AllowedIps?: string[] | undefined;
+    /**
+     * <p>A list of IP address range strings that are blocked from accessing the Amazon Connect
+     *    instance. For more information about how to configure IP addresses, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-ip-based-ac">Configure IP
+     *     address based access control</a> in the <i>Amazon Connect Administrator
+     *     Guide</i>.</p>
+     * @public
+     */
+    BlockedIps?: string[] | undefined;
+    /**
+     * <p>Shows whether the authentication profile is the default authentication profile for the
+     *     Amazon Connect instance. The default authentication profile applies to all agents in an
+     *     Amazon Connect instance, unless overridden by another authentication profile.</p>
+     * @public
+     */
+    IsDefault?: boolean | undefined;
+    /**
+     * <p>The timestamp when the authentication profile was created.</p>
+     * @public
+     */
+    CreatedTime?: Date | undefined;
+    /**
+     * <p>The timestamp when the authentication profile was last modified.</p>
+     * @public
+     */
+    LastModifiedTime?: Date | undefined;
+    /**
+     * <p>The Amazon Web Services Region where the authentication profile was last modified.</p>
+     * @public
+     */
+    LastModifiedRegion?: string | undefined;
+    /**
+     * <p>The short lived session duration configuration for users logged in to Amazon Connect, in
+     *    minutes. This value determines the maximum possible time before an agent is authenticated. For
+     *    more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-session-timeouts">Configure the session duration</a> in the <i>Amazon Connect Administrator
+     *     Guide</i>.</p>
+     *
+     * @deprecated PeriodicSessionDuration is deprecated. Use SessionInactivityDuration instead.
+     * @public
+     */
+    PeriodicSessionDuration?: number | undefined;
+    /**
+     * <p>The long lived session duration for users logged in to Amazon Connect, in minutes. After
+     *    this time period, users must log in again. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-session-timeouts">Configure the session duration</a> in the <i>Amazon Connect Administrator
+     *     Guide</i>.</p>
+     * @public
+     */
+    MaxSessionDuration?: number | undefined;
+    /**
+     * <p>The period, in minutes, before an agent is automatically signed out of the contact center when they go inactive.</p>
+     * @public
+     */
+    SessionInactivityDuration?: number | undefined;
+    /**
+     * <p>Determines if automatic logout on user inactivity is enabled.</p>
+     * @public
+     */
+    SessionInactivityHandlingEnabled?: boolean | undefined;
+}
+/**
+ * @public
+ */
+export interface DescribeAuthenticationProfileResponse {
+    /**
+     * <p>The authentication profile object being described.</p>
+     * @public
+     */
+    AuthenticationProfile?: AuthenticationProfile | undefined;
+}
+/**
+ * @public
+ */
+export interface DescribeContactRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the contact.</p>
+     * @public
+     */
+    ContactId: string | undefined;
+}
+/**
+ * <p>Information about a participant's interactions in a contact.</p>
+ * @public
+ */
+export interface ParticipantMetrics {
+    /**
+     * <p>The Participant's ID.</p>
+     * @public
+     */
+    ParticipantId?: string | undefined;
+    /**
+     * <p>Information about the conversation participant. Following are the participant types: [Agent,
+     *    Customer, Supervisor].</p>
+     * @public
+     */
+    ParticipantType?: ParticipantType | undefined;
+    /**
+     * <p>A boolean flag indicating whether the chat conversation was abandoned by a
+     *    Participant.</p>
+     * @public
+     */
+    ConversationAbandon?: boolean | undefined;
+    /**
+     * <p>Number of chat messages sent by Participant.</p>
+     * @public
+     */
+    MessagesSent?: number | undefined;
+    /**
+     * <p>Number of chat messages sent by Participant.</p>
+     * @public
+     */
+    NumResponses?: number | undefined;
+    /**
+     * <p>Number of chat characters sent by Participant.</p>
+     * @public
+     */
+    MessageLengthInChars?: number | undefined;
+    /**
+     * <p>Total chat response time by Participant.</p>
+     * @public
+     */
+    TotalResponseTimeInMillis?: number | undefined;
+    /**
+     * <p>Maximum chat response time by Participant.</p>
+     * @public
+     */
+    MaxResponseTimeInMillis?: number | undefined;
+    /**
+     * <p>Timestamp of last chat message by Participant.</p>
+     * @public
+     */
+    LastMessageTimestamp?: Date | undefined;
+}
+/**
+ * <p>Information about the overall participant interactions at the contact level.</p>
+ * @public
+ */
+export interface ChatContactMetrics {
+    /**
+     * <p>A boolean flag indicating whether multiparty chat or supervisor barge were enabled on this
+     *    contact.</p>
+     * @public
+     */
+    MultiParty?: boolean | undefined;
+    /**
+     * <p>The number of chat messages on the contact.</p>
+     * @public
+     */
+    TotalMessages?: number | undefined;
+    /**
+     * <p>The total number of bot and automated messages on a chat contact.</p>
+     * @public
+     */
+    TotalBotMessages?: number | undefined;
+    /**
+     * <p>The total number of characters from bot and automated messages on a chat contact.</p>
+     * @public
+     */
+    TotalBotMessageLengthInChars?: number | undefined;
+    /**
+     * <p>The time it took for a contact to end after the last customer message.</p>
+     * @public
+     */
+    ConversationCloseTimeInMillis?: number | undefined;
+    /**
+     * <p>The number of conversation turns in a chat contact, which represents the back-and-forth
+     *    exchanges between customer and other participants.</p>
+     * @public
+     */
+    ConversationTurnCount?: number | undefined;
+    /**
+     * <p>The agent first response timestamp for a chat contact.</p>
+     * @public
+     */
+    AgentFirstResponseTimestamp?: Date | undefined;
+    /**
+     * <p>The time for an agent to respond after obtaining a chat contact.</p>
+     * @public
+     */
+    AgentFirstResponseTimeInMillis?: number | undefined;
+}
+/**
+ * <p>Information about how agent, bot, and customer interact in a chat contact.</p>
+ * @public
+ */
+export interface ChatMetrics {
+    /**
+     * <p>Information about the overall participant interactions at the contact level.</p>
+     * @public
+     */
+    ChatContactMetrics?: ChatContactMetrics | undefined;
+    /**
+     * <p>Information about agent interactions in a contact.</p>
+     * @public
+     */
+    AgentMetrics?: ParticipantMetrics | undefined;
+    /**
+     * <p>Information about customer interactions in a contact.</p>
+     * @public
+     */
+    CustomerMetrics?: ParticipantMetrics | undefined;
+}
+/**
+ * <p>A map of string key/value pairs that contain user-defined attributes which are lightly typed
+ *    within the contact. This object is used only for task contacts. </p>
+ * @public
+ */
+export interface ContactDetails {
+    /**
+     * <p>The name of the contact details.</p>
+     * @public
+     */
+    Name?: string | undefined;
+    /**
+     * <p>Teh description of the contact details.</p>
+     * @public
+     */
+    Description?: string | undefined;
+}
+/**
+ * <p>Information about the contact evaluations where the key is the FormId, which is a unique
+ *    identifier for the form.</p>
+ * @public
+ */
+export interface ContactEvaluation {
+    /**
+     * <p>The <code>FormId</code> of the contact evaluation.</p>
+     * @public
+     */
+    FormId?: string | undefined;
+    /**
+     * <p>The Amazon Resource Name for the evaluation form. It is always present.</p>
+     * @public
+     */
+    EvaluationArn?: string | undefined;
+    /**
+     * <p>The status of the evaluation.</p>
+     * @public
+     */
+    Status?: Status | undefined;
+    /**
+     * <p>The date and time when the evaluation was started, in UTC time.</p>
+     * @public
+     */
+    StartTimestamp?: Date | undefined;
+    /**
+     * <p>The date and time when the evaluation was submitted, in UTC time.</p>
+     * @public
+     */
+    EndTimestamp?: Date | undefined;
+    /**
+     * <p>The date and time when the evaluation was deleted, in UTC time.</p>
+     * @public
+     */
+    DeleteTimestamp?: Date | undefined;
+    /**
+     * <p>The path where evaluation was exported.</p>
+     * @public
+     */
+    ExportLocation?: string | undefined;
+}
+/**
+ * <p>Information about the Customer on the contact.</p>
+ * @public
+ */
+export interface Customer {
+    /**
+     * <p>Information regarding Customer’s device.</p>
+     * @public
+     */
+    DeviceInfo?: DeviceInfo | undefined;
+    /**
+     * <p>The configuration for the allowed video and screen sharing capabilities for participants
+     *    present over the call. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/inapp-calling.html">Set up in-app, web, video calling, and screen
+     *     sharing capabilities</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
+     * @public
+     */
+    Capabilities?: ParticipantCapabilities | undefined;
+}
+/**
+ * <p>Information about the endpoint.</p>
+ * @public
+ */
+export interface EndpointInfo {
+    /**
+     * <p>Type of endpoint.</p>
+     * @public
+     */
+    Type?: EndpointType | undefined;
+    /**
+     * <p>Address of the endpoint.</p>
+     * @public
+     */
+    Address?: string | undefined;
+    /**
+     * <p>Display name of the endpoint.</p>
+     * @public
+     */
+    DisplayName?: string | undefined;
+}
+/**
+ * <p>Information about customer’s voice activity.</p>
+ * @public
+ */
+export interface CustomerVoiceActivity {
+    /**
+     * <p>Timestamp that measures the beginning of the customer greeting from an outbound voice
+     *    call.</p>
+     * @public
+     */
+    GreetingStartTimestamp?: Date | undefined;
+    /**
+     * <p>Timestamp that measures the end of the customer greeting from an outbound voice call.</p>
+     * @public
+     */
+    GreetingEndTimestamp?: Date | undefined;
+}
+/**
+ * <p>Information about the call disconnect experience.</p>
+ * @public
+ */
+export interface DisconnectDetails {
+    /**
+     * <p>Indicates the potential disconnection issues for a call. This field is not populated if the
+     *    service does not detect potential issues.</p>
+     * @public
+     */
+    PotentialDisconnectIssue?: string | undefined;
+}
+/**
+ * <p>Information about the quality of the Customer's media connection</p>
+ * @public
+ */
+export interface CustomerQualityMetrics {
+    /**
+     * <p>Information about the audio quality of the Customer</p>
+     * @public
+     */
+    Audio?: AudioQualityMetricsInfo | undefined;
+}
+/**
+ * <p>Information about the quality of the participant's media connection.</p>
+ * @public
+ */
+export interface QualityMetrics {
+    /**
+     * <p>Information about the quality of Agent media connection.</p>
+     * @public
+     */
+    Agent?: AgentQualityMetrics | undefined;
+    /**
+     * <p>Information about the quality of Customer media connection.</p>
+     * @public
+     */
+    Customer?: CustomerQualityMetrics | undefined;
+}
+/**
+ * <p>If this contact was queued, this contains information about the queue. </p>
+ * @public
+ */
+export interface QueueInfo {
+    /**
+     * <p>The unique identifier for the queue.</p>
+     * @public
+     */
+    Id?: string | undefined;
+    /**
+     * <p>The timestamp when the contact was added to the queue.</p>
+     * @public
+     */
+    EnqueueTimestamp?: Date | undefined;
+}
+/**
+ * <p>Information about a voice recording, chat transcript, or screen recording.</p>
+ * @public
+ */
+export interface RecordingInfo {
+    /**
+     * <p>Where the recording/transcript is stored.</p>
+     * @public
+     */
+    StorageType?: StorageType | undefined;
+    /**
+     * <p>The location, in Amazon S3, for the recording/transcript.</p>
+     * @public
+     */
+    Location?: string | undefined;
+    /**
+     * <p>Information about the media stream used during the conversation.</p>
+     * @public
+     */
+    MediaStreamType?: MediaStreamType | undefined;
+    /**
+     * <p>Information about the conversation participant, whether they are an agent or contact. The
+     *    participant types are as follows:</p>
+     *          <ul>
+     *             <li>
+     *                <p>All</p>
+     *             </li>
+     *             <li>
+     *                <p>Manager</p>
+     *             </li>
+     *             <li>
+     *                <p>Agent</p>
+     *             </li>
+     *             <li>
+     *                <p>Customer</p>
+     *             </li>
+     *             <li>
+     *                <p>Thirdparty</p>
+     *             </li>
+     *             <li>
+     *                <p>Supervisor</p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    ParticipantType?: ParticipantType | undefined;
+    /**
+     * <p>The number that identifies the Kinesis Video Streams fragment where the customer audio
+     *    stream started.</p>
+     * @public
+     */
+    FragmentStartNumber?: string | undefined;
+    /**
+     * <p>The number that identifies the Kinesis Video Streams fragment where the customer audio
+     *    stream stopped.</p>
+     * @public
+     */
+    FragmentStopNumber?: string | undefined;
+    /**
+     * <p>When the conversation of the last leg of the recording started in UTC time.</p>
+     * @public
+     */
+    StartTimestamp?: Date | undefined;
+    /**
+     * <p>When the conversation of the last leg of recording stopped in UTC time.</p>
+     * @public
+     */
+    StopTimestamp?: Date | undefined;
+    /**
+     * <p>The status of the recording/transcript.</p>
+     * @public
+     */
+    Status?: RecordingStatus | undefined;
+    /**
+     * <p>If the recording/transcript was deleted, this is the reason entered for the deletion.</p>
+     * @public
+     */
+    DeletionReason?: string | undefined;
+}
+/**
+ * <p>An object to specify the expiration of a routing step.</p>
+ * @public
+ */
+export interface Expiry {
+    /**
+     * <p>The number of seconds to wait before expiring the routing step.</p>
+     * @public
+     */
+    DurationInSeconds?: number | undefined;
+    /**
+     * <p>The timestamp indicating when the routing step expires.</p>
+     * @public
+     */
+    ExpiryTimestamp?: Date | undefined;
+}
+/**
+ * <p>An object to define AgentsCriteria.</p>
+ * @public
+ */
+export interface MatchCriteria {
+    /**
+     * <p>An object to define agentIds.</p>
+     * @public
+     */
+    AgentsCriteria?: AgentsCriteria | undefined;
+}
+/**
+ * <p>An Object to define the minimum and maximum proficiency levels.</p>
+ * @public
+ */
+export interface Range {
+    /**
+     * <p>The minimum proficiency level of the range.</p>
+     * @public
+     */
+    MinProficiencyLevel?: number | undefined;
+    /**
+     * <p>The maximum proficiency level of the range.</p>
+     * @public
+     */
+    MaxProficiencyLevel?: number | undefined;
+}
+/**
+ * <p>An object to specify the predefined attribute condition.</p>
+ * @public
+ */
+export interface AttributeCondition {
+    /**
+     * <p>The name of predefined attribute.</p>
+     * @public
+     */
+    Name?: string | undefined;
+    /**
+     * <p>The value of predefined attribute.</p>
+     * @public
+     */
+    Value?: string | undefined;
+    /**
+     * <p>The proficiency level of the condition.</p>
+     * @public
+     */
+    ProficiencyLevel?: number | undefined;
+    /**
+     * <p>An Object to define the minimum and maximum proficiency levels.</p>
+     * @public
+     */
+    Range?: Range | undefined;
+    /**
+     * <p>An object to define <code>AgentsCriteria</code>.</p>
+     * @public
+     */
+    MatchCriteria?: MatchCriteria | undefined;
+    /**
+     * <p>The operator of the condition.</p>
+     * @public
+     */
+    ComparisonOperator?: string | undefined;
+}
+/**
+ * <p>Information about the task template used to create this contact.</p>
+ * @public
+ */
+export interface TaskTemplateInfoV2 {
+    /**
+     * <p>The Amazon Resource Name (ARN) of the task template used to create this contact.</p>
+     * @public
+     */
+    Arn?: string | undefined;
+    /**
+     * <p>The name of the task template used to create this contact.</p>
+     * @public
+     */
+    Name?: string | undefined;
+}
+/**
+ * <p>Information about Amazon Connect Wisdom.</p>
+ * @public
+ */
+export interface WisdomInfo {
+    /**
+     * <p>The Amazon Resource Name (ARN) of the Wisdom session.</p>
+     * @public
+     */
+    SessionArn?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DescribeContactEvaluationRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A unique identifier for the contact evaluation.</p>
+     * @public
+     */
+    EvaluationId: string | undefined;
+}
+/**
+ * <p>The milliseconds offset for transcript reference in suggested answer.</p>
+ * @public
+ */
+export interface EvaluationSuggestedAnswerTranscriptMillisecondOffsets {
+    /**
+     * <p>Offset in milliseconds from the beginning of the transcript.</p>
+     * @public
+     */
+    BeginOffsetMillis: number | undefined;
+}
+/**
+ * <p>Information about the point of interest in transcript provided to evaluation.</p>
+ * @public
+ */
+export interface EvaluationTranscriptPointOfInterest {
+    /**
+     * <p>Offset in milliseconds from the beginning of transcript.</p>
+     * @public
+     */
+    MillisecondOffsets?: EvaluationSuggestedAnswerTranscriptMillisecondOffsets | undefined;
+    /**
+     * <p>Segment of transcript.</p>
+     * @public
+     */
+    TranscriptSegment?: string | undefined;
+}
+/**
+ * <p>The Contact Lens category used by evaluation automation.</p>
+ * @public
+ */
+export interface EvaluationAutomationRuleCategory {
+    /**
+     * <p>A category label.</p>
+     * @public
+     */
+    Category: string | undefined;
+    /**
+     * <p>An automation condition for a Contact Lens category.</p>
+     * @public
+     */
+    Condition: QuestionRuleCategoryAutomationCondition | undefined;
+    /**
+     * <p>A point of interest in a contact transcript that indicates match of condition.</p>
+     * @public
+     */
+    PointsOfInterest?: EvaluationTranscriptPointOfInterest[] | undefined;
+}
+/**
+ * <p>Analysis details providing explanation for Contact Lens automation decision.</p>
+ * @public
+ */
+export interface EvaluationContactLensAnswerAnalysisDetails {
+    /**
+     * <p>A list of match rule categories.</p>
+     * @public
+     */
+    MatchedRuleCategories?: EvaluationAutomationRuleCategory[] | undefined;
+}
+/**
+ * <p>An analysis for a generative AI answer to the question.</p>
+ * @public
+ */
+export interface EvaluationGenAIAnswerAnalysisDetails {
+    /**
+     * <p>Generative AI automation answer justification.</p>
+     * @public
+     */
+    Justification?: string | undefined;
+    /**
+     * <p>Generative AI automation answer analysis points of interest.</p>
+     * @public
+     */
+    PointsOfInterest?: EvaluationTranscriptPointOfInterest[] | undefined;
+}
+/**
+ * <p>Detailed analysis results of the automated answer to the evaluation question.</p>
+ * @public
+ */
+export type EvaluationQuestionAnswerAnalysisDetails = EvaluationQuestionAnswerAnalysisDetails.ContactLensMember | EvaluationQuestionAnswerAnalysisDetails.GenAIMember | EvaluationQuestionAnswerAnalysisDetails.$UnknownMember;
+/**
+ * @public
+ */
+export declare namespace EvaluationQuestionAnswerAnalysisDetails {
+    /**
+     * <p>Analysis results from the generative AI automation for the question.</p>
+     * @public
+     */
+    interface GenAIMember {
+        GenAI: EvaluationGenAIAnswerAnalysisDetails;
+        ContactLens?: never;
+        $unknown?: never;
+    }
+    /**
+     * <p>Analysis results from the Contact Lens automation for the question.</p>
+     * @public
+     */
+    interface ContactLensMember {
+        GenAI?: never;
+        ContactLens: EvaluationContactLensAnswerAnalysisDetails;
+        $unknown?: never;
+    }
+    /**
+     * @public
+     */
+    interface $UnknownMember {
+        GenAI?: never;
+        ContactLens?: never;
+        $unknown: [string, any];
+    }
+    /**
+     * @deprecated unused in schema-serde mode.
+     *
+     */
+    interface Visitor<T> {
+        GenAI: (value: EvaluationGenAIAnswerAnalysisDetails) => T;
+        ContactLens: (value: EvaluationContactLensAnswerAnalysisDetails) => T;
+        _: (name: string, value: any) => T;
+    }
+}
+/**
+ * <p>Details of the input data used for automated question processing.</p>
+ * @public
+ */
+export interface EvaluationQuestionInputDetails {
+    /**
+     * <p>Transcript type.</p>
+     * @public
+     */
+    TranscriptType?: EvaluationTranscriptType | undefined;
+}
+/**
+ * <p>Information about answer data for a contact evaluation. Answer data must be either string,
+ *    numeric, or not applicable.</p>
+ * @public
+ */
+export type EvaluationAnswerData = EvaluationAnswerData.NotApplicableMember | EvaluationAnswerData.NumericValueMember | EvaluationAnswerData.StringValueMember | EvaluationAnswerData.$UnknownMember;
+/**
+ * @public
+ */
+export declare namespace EvaluationAnswerData {
+    /**
+     * <p>The string value for an answer in a contact evaluation.</p>
+     * @public
+     */
+    interface StringValueMember {
+        StringValue: string;
+        NumericValue?: never;
+        NotApplicable?: never;
+        $unknown?: never;
+    }
+    /**
+     * <p>The numeric value for an answer in a contact evaluation.</p>
+     * @public
+     */
+    interface NumericValueMember {
+        StringValue?: never;
+        NumericValue: number;
+        NotApplicable?: never;
+        $unknown?: never;
+    }
+    /**
+     * <p>The flag to mark the question as not applicable.</p>
+     * @public
+     */
+    interface NotApplicableMember {
+        StringValue?: never;
+        NumericValue?: never;
+        NotApplicable: boolean;
+        $unknown?: never;
+    }
+    /**
+     * @public
+     */
+    interface $UnknownMember {
+        StringValue?: never;
+        NumericValue?: never;
+        NotApplicable?: never;
+        $unknown: [string, any];
+    }
+    /**
+     * @deprecated unused in schema-serde mode.
+     *
+     */
+    interface Visitor<T> {
+        StringValue: (value: string) => T;
+        NumericValue: (value: number) => T;
+        NotApplicable: (value: boolean) => T;
+        _: (name: string, value: any) => T;
+    }
+}
+/**
+ * <p>The information about the suggested answer for the question.</p>
+ * @public
+ */
+export interface EvaluationSuggestedAnswer {
+    /**
+     * <p>Information about answer data for a contact evaluation. Answer data must be either string,
+     *    numeric, or not applicable.</p>
+     * @public
+     */
+    Value?: EvaluationAnswerData | undefined;
+    /**
+     * <p>The status of the suggested answer. D</p>
+     * @public
+     */
+    Status: EvaluationSuggestedAnswerStatus | undefined;
+    /**
+     * <p>Details about the input used to question automation.</p>
+     * @public
+     */
+    Input?: EvaluationQuestionInputDetails | undefined;
+    /**
+     * <p>Type of analysis used to provide suggested answer.</p>
+     * @public
+     */
+    AnalysisType: EvaluationQuestionAnswerAnalysisType | undefined;
+    /**
+     * <p>Detailed analysis results.</p>
+     * @public
+     */
+    AnalysisDetails?: EvaluationQuestionAnswerAnalysisDetails | undefined;
+}
+/**
+ * <p>Information about output answers for a contact evaluation.</p>
+ * @public
+ */
+export interface EvaluationAnswerOutput {
+    /**
+     * <p>The value for an answer in a contact evaluation.</p>
+     * @public
+     */
+    Value?: EvaluationAnswerData | undefined;
+    /**
+     * <p>The system suggested value for an answer in a contact evaluation.</p>
+     * @public
+     */
+    SystemSuggestedValue?: EvaluationAnswerData | undefined;
+    /**
+     * <p>Automation suggested answers for the questions.</p>
+     * @public
+     */
+    SuggestedAnswers?: EvaluationSuggestedAnswer[] | undefined;
+}
+/**
+ * <p>Information about the evaluation acknowledgement.</p>
+ * @public
+ */
+export interface EvaluationAcknowledgement {
+    /**
+     * <p>When the agent acknowledged the evaluation.</p>
+     * @public
+     */
+    AcknowledgedTime: Date | undefined;
+    /**
+     * <p>The agent who acknowledged the evaluation.</p>
+     * @public
+     */
+    AcknowledgedBy: string | undefined;
+    /**
+     * <p>A comment from the agent when they confirmed they acknowledged the evaluation.</p>
+     * @public
+     */
+    AcknowledgerComment?: string | undefined;
+}