purecloudplatformclientv2 84.0.0 → 88.0.0

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Files changed (970) hide show
  1. checksums.yaml +4 -4
  2. data/README.md +2 -2
  3. data/docs/ActionEntityListing.md +2 -2
  4. data/docs/AddShiftTradeRequest.md +17 -0
  5. data/docs/AdditionalMessage.md +1 -0
  6. data/docs/AgentActivityEntityListing.md +2 -2
  7. data/docs/AnalyticsConversationAsyncQueryResponse.md +1 -0
  8. data/docs/AnalyticsEvaluation.md +1 -1
  9. data/docs/AnalyticsUserDetailsAsyncQueryResponse.md +1 -0
  10. data/docs/ArchitectApi.md +5 -1
  11. data/docs/ArrayNode.md +2 -2
  12. data/docs/AsyncForecastOperationResult.md +16 -0
  13. data/docs/AsyncIntradayResponse.md +15 -0
  14. data/docs/AttemptLimitsEntityListing.md +2 -2
  15. data/docs/AuthorizationApi.md +0 -72
  16. data/docs/AuthzDivisionEntityListing.md +2 -2
  17. data/docs/BillingApi.md +0 -2
  18. data/docs/{WfmAbandonRate.md → BuAbandonRate.md} +2 -2
  19. data/docs/BuAgentScheduleQueryResponse.md +17 -0
  20. data/docs/BuAgentScheduleRescheduleResponse.md +16 -0
  21. data/docs/BuAgentScheduleUpdate.md +14 -0
  22. data/docs/BuAgentSchedulesQueryResponse.md +13 -0
  23. data/docs/BuAsyncAgentSchedulesQueryResponse.md +17 -0
  24. data/docs/BuAsyncScheduleResponse.md +15 -0
  25. data/docs/BuAsyncScheduleRunResponse.md +15 -0
  26. data/docs/{WfmAverageSpeedOfAnswer.md → BuAverageSpeedOfAnswer.md} +2 -2
  27. data/docs/BuCopyScheduleRequest.md +14 -0
  28. data/docs/BuCreateBlankScheduleRequest.md +15 -0
  29. data/docs/BuCurrentAgentScheduleSearchResponse.md +18 -0
  30. data/docs/BuForecastGenerationPlanningGroupResult.md +14 -0
  31. data/docs/BuForecastGenerationResult.md +13 -0
  32. data/docs/{WfmForecastModification.md → BuForecastModification.md} +6 -3
  33. data/docs/BuForecastResult.md +16 -0
  34. data/docs/BuForecastResultResponse.md +14 -0
  35. data/docs/{ForecastTimeSeriesResult.md → BuForecastTimeSeriesResult.md} +2 -2
  36. data/docs/BuGenerateScheduleRequest.md +15 -0
  37. data/docs/BuGetCurrentAgentScheduleRequest.md +14 -0
  38. data/docs/BuHeadcountForecast.md +14 -0
  39. data/docs/BuHeadcountForecastResponse.md +14 -0
  40. data/docs/BuIntradayDataGroup.md +19 -0
  41. data/docs/BuIntradayForecastData.md +14 -0
  42. data/docs/{IntradayResponse.md → BuIntradayResponse.md} +6 -6
  43. data/docs/BuIntradayScheduleData.md +13 -0
  44. data/docs/BuManagementUnitScheduleSummary.md +17 -0
  45. data/docs/BuPlanningGroupHeadcountForecast.md +15 -0
  46. data/docs/BuQueryAgentSchedulesRequest.md +14 -0
  47. data/docs/BuRescheduleAgentScheduleResult.md +15 -0
  48. data/docs/BuRescheduleRequest.md +21 -0
  49. data/docs/BuRescheduleResult.md +17 -0
  50. data/docs/BuScheduleListItem.md +21 -0
  51. data/docs/BuScheduleListing.md +13 -0
  52. data/docs/BuScheduleMetadata.md +22 -0
  53. data/docs/BuScheduleReferenceForMuRoute.md +16 -0
  54. data/docs/BuScheduleRun.md +29 -0
  55. data/docs/BuScheduleRunListing.md +13 -0
  56. data/docs/{WfmServiceLevel.md → BuServiceLevel.md} +2 -2
  57. data/docs/BuShortTermForecast.md +27 -0
  58. data/docs/BuShortTermForecastListItem.md +20 -0
  59. data/docs/BuShortTermForecastListing.md +13 -0
  60. data/docs/{ShortTermForecastListItemResponse.md → BuShortTermForecastReference.md} +4 -6
  61. data/docs/BuShortTermForecastingSettings.md +13 -0
  62. data/docs/BulkShiftTradeStateUpdateRequest.md +13 -0
  63. data/docs/BulkUpdateShiftTradeStateRequestItem.md +15 -0
  64. data/docs/BulkUpdateShiftTradeStateResponse.md +15 -0
  65. data/docs/BulkUpdateShiftTradeStateResult.md +13 -0
  66. data/docs/BulkUpdateShiftTradeStateResultItem.md +18 -0
  67. data/docs/BusinessUnit.md +17 -0
  68. data/docs/BusinessUnitActivityCode.md +23 -0
  69. data/docs/BusinessUnitActivityCodeListing.md +13 -0
  70. data/docs/BusinessUnitListItem.md +17 -0
  71. data/docs/BusinessUnitListing.md +13 -0
  72. data/docs/BusinessUnitSettings.md +16 -0
  73. data/docs/CalibrationEntityListing.md +2 -2
  74. data/docs/Call.md +1 -0
  75. data/docs/CallBasic.md +1 -0
  76. data/docs/CallConversationEntityListing.md +2 -2
  77. data/docs/CallHistoryConversationEntityListing.md +2 -2
  78. data/docs/CallableTimeSetEntityListing.md +2 -2
  79. data/docs/Callback.md +2 -0
  80. data/docs/CallbackBasic.md +2 -0
  81. data/docs/CallbackConversationEntityListing.md +2 -2
  82. data/docs/CallbackMediaParticipant.md +2 -1
  83. data/docs/CampaignDivisionViewListing.md +2 -2
  84. data/docs/CampaignEntityListing.md +2 -2
  85. data/docs/CampaignRuleEntityListing.md +2 -2
  86. data/docs/CampaignSequenceEntityListing.md +2 -2
  87. data/docs/CategoryListing.md +16 -0
  88. data/docs/CertificateAuthorityEntityListing.md +2 -2
  89. data/docs/ChatConversationEntityListing.md +2 -2
  90. data/docs/ClientAppEntityListing.md +2 -2
  91. data/docs/CoachingAnnotation.md +21 -0
  92. data/docs/CoachingAnnotationCreateRequest.md +14 -0
  93. data/docs/CoachingAnnotationList.md +22 -0
  94. data/docs/CoachingApi.md +1132 -0
  95. data/docs/CoachingAppointmentReference.md +14 -0
  96. data/docs/CoachingAppointmentResponse.md +27 -0
  97. data/docs/CoachingAppointmentResponseList.md +22 -0
  98. data/docs/CoachingAppointmentStatusDto.md +16 -0
  99. data/docs/CoachingAppointmentStatusDtoList.md +17 -0
  100. data/docs/CoachingNotification.md +23 -0
  101. data/docs/CoachingNotificationList.md +22 -0
  102. data/docs/CobrowseConversationEntityListing.md +2 -2
  103. data/docs/Cobrowsesession.md +1 -0
  104. data/docs/CommandStatusEntityListing.md +2 -2
  105. data/docs/ConsumedResourcesEntityListing.md +2 -2
  106. data/docs/ConsumingResourcesEntityListing.md +2 -2
  107. data/docs/ContactListDivisionViewListing.md +2 -2
  108. data/docs/ContactListEntityListing.md +2 -2
  109. data/docs/ContactListFilterEntityListing.md +2 -2
  110. data/docs/ContactListing.md +2 -2
  111. data/docs/{PartialUploadResponse.md → ContextEntity.md} +3 -3
  112. data/docs/ContextIntent.md +13 -0
  113. data/docs/ConversationCallbackEventTopicCallbackMediaParticipant.md +1 -0
  114. data/docs/ConversationChat.md +1 -0
  115. data/docs/ConversationEntityListing.md +2 -2
  116. data/docs/ConversationEventTopicCall.md +1 -0
  117. data/docs/ConversationEventTopicCallback.md +2 -0
  118. data/docs/ConversationEventTopicChat.md +1 -0
  119. data/docs/ConversationEventTopicCobrowse.md +1 -0
  120. data/docs/ConversationEventTopicEmail.md +1 -0
  121. data/docs/ConversationEventTopicMessage.md +1 -0
  122. data/docs/ConversationEventTopicScreenshare.md +1 -0
  123. data/docs/ConversationEventTopicSocialExpression.md +1 -0
  124. data/docs/ConversationEventTopicVideo.md +1 -0
  125. data/docs/ConversationReference.md +14 -0
  126. data/docs/ConversationsApi.md +1 -1
  127. data/docs/CopyBuForecastRequest.md +14 -0
  128. data/docs/Coretype.md +23 -0
  129. data/docs/CoretypeListing.md +15 -0
  130. data/docs/CreateBusinessUnitRequest.md +15 -0
  131. data/docs/CreateBusinessUnitSettings.md +15 -0
  132. data/docs/CreateCoachingAppointmentRequest.md +20 -0
  133. data/docs/CreatePlanningGroupRequest.md +15 -0
  134. data/docs/CreateServiceGoalTemplate.md +16 -0
  135. data/docs/CredentialInfoListing.md +2 -2
  136. data/docs/CredentialTypeListing.md +2 -2
  137. data/docs/Cursors.md +14 -0
  138. data/docs/DIDEntityListing.md +2 -2
  139. data/docs/DIDPoolEntityListing.md +2 -2
  140. data/docs/DataExtensionsApi.md +198 -0
  141. data/docs/DataSchemaListing.md +15 -0
  142. data/docs/DataTableRowEntityListing.md +2 -2
  143. data/docs/DataTablesDomainEntityListing.md +2 -2
  144. data/docs/DependencyObjectEntityListing.md +2 -2
  145. data/docs/DependencyTypeEntityListing.md +2 -2
  146. data/docs/DetectedDialogAct.md +14 -0
  147. data/docs/DetectedIntent.md +15 -0
  148. data/docs/DetectedNamedEntity.md +16 -0
  149. data/docs/DetectedNamedEntityValue.md +14 -0
  150. data/docs/DialerEventEntityListing.md +2 -2
  151. data/docs/DialogflowAgent.md +3 -2
  152. data/docs/DialogflowAgentSummaryEntityListing.md +2 -2
  153. data/docs/DirectoryUserDevicesListing.md +2 -2
  154. data/docs/DivsPermittedEntityListing.md +2 -2
  155. data/docs/DncListDivisionViewListing.md +2 -2
  156. data/docs/DncListEntityListing.md +2 -2
  157. data/docs/DocumentAuditEntityListing.md +2 -2
  158. data/docs/DocumentCategoryInput.md +13 -0
  159. data/docs/DocumentEntityListing.md +2 -2
  160. data/docs/DocumentFaq.md +15 -0
  161. data/docs/DocumentListing.md +16 -0
  162. data/docs/DocumentReference.md +14 -0
  163. data/docs/DomainEdgeSoftwareVersionDtoEntityListing.md +2 -2
  164. data/docs/DomainEntityListing.md +2 -2
  165. data/docs/DomainEntityListingEvaluationForm.md +2 -2
  166. data/docs/DomainEntityListingQueryResult.md +2 -2
  167. data/docs/DomainEntityListingSurveyForm.md +2 -2
  168. data/docs/DomainOrganizationRole.md +1 -1
  169. data/docs/DomainOrganizationRoleCreate.md +1 -1
  170. data/docs/DomainOrganizationRoleUpdate.md +1 -1
  171. data/docs/Edge.md +1 -1
  172. data/docs/EdgeEntityListing.md +2 -2
  173. data/docs/EdgeGroupEntityListing.md +2 -2
  174. data/docs/EdgeLineEntityListing.md +2 -2
  175. data/docs/Email.md +1 -0
  176. data/docs/EmailConversationEntityListing.md +2 -2
  177. data/docs/EmailMessageListing.md +2 -2
  178. data/docs/EmergencyGroupListing.md +2 -2
  179. data/docs/EncryptionKeyEntityListing.md +2 -2
  180. data/docs/EvaluationEntityListing.md +2 -2
  181. data/docs/EvaluationFormEntityListing.md +2 -2
  182. data/docs/EvaluatorActivityEntityListing.md +2 -2
  183. data/docs/ExtensionEntityListing.md +2 -2
  184. data/docs/ExtensionPoolEntityListing.md +2 -2
  185. data/docs/ExternalContactsApi.md +1003 -146
  186. data/docs/ExternalOrganizationListing.md +2 -2
  187. data/docs/ExternalOrganizationTrustorLink.md +17 -0
  188. data/docs/FacebookIntegrationEntityListing.md +2 -2
  189. data/docs/FaxDocumentEntityListing.md +2 -2
  190. data/docs/FlowDivisionView.md +2 -0
  191. data/docs/FlowDivisionViewEntityListing.md +2 -2
  192. data/docs/FlowEntityListing.md +2 -2
  193. data/docs/FlowOutcomeListing.md +2 -2
  194. data/docs/FlowVersionEntityListing.md +2 -2
  195. data/docs/ForecastAbandonRateResponse.md +13 -0
  196. data/docs/ForecastAverageSpeedOfAnswerResponse.md +13 -0
  197. data/docs/ForecastPlanningGroupData.md +15 -0
  198. data/docs/ForecastPlanningGroupResponse.md +16 -0
  199. data/docs/ForecastPlanningGroupsResponse.md +13 -0
  200. data/docs/ForecastServiceGoalTemplateResponse.md +15 -0
  201. data/docs/ForecastServiceLevelResponse.md +14 -0
  202. data/docs/GDPRRequestEntityListing.md +2 -2
  203. data/docs/GDPRSubjectEntityListing.md +2 -2
  204. data/docs/GenerateBuForecastRequest.md +14 -0
  205. data/docs/GreetingListing.md +2 -2
  206. data/docs/GroupEntityListing.md +2 -2
  207. data/docs/GroupProfileEntityListing.md +2 -2
  208. data/docs/IVREntityListing.md +2 -2
  209. data/docs/InboundDomainEntityListing.md +2 -2
  210. data/docs/InboundDomainPatchRequest.md +14 -0
  211. data/docs/InboundRouteEntityListing.md +2 -2
  212. data/docs/IntegrationEntityListing.md +2 -2
  213. data/docs/IntegrationEventEntityListing.md +2 -2
  214. data/docs/IntegrationTypeEntityListing.md +2 -2
  215. data/docs/IntentDefinition.md +15 -0
  216. data/docs/IntentFeedback.md +16 -0
  217. data/docs/InteractionStatsAlertContainer.md +2 -2
  218. data/docs/InteractionStatsRuleContainer.md +2 -2
  219. data/docs/IntradayPerformancePredictionData.md +15 -0
  220. data/docs/IntradayPlanningGroupRequest.md +16 -0
  221. data/docs/ItemValidationLimits.md +14 -0
  222. data/docs/Items.md +14 -0
  223. data/docs/JsonNode.md +2 -2
  224. data/docs/KeywordSetEntityListing.md +2 -2
  225. data/docs/KnowledgeApi.md +1528 -0
  226. data/docs/KnowledgeBase.md +19 -0
  227. data/docs/KnowledgeBaseListing.md +16 -0
  228. data/docs/KnowledgeCategory.md +20 -0
  229. data/docs/KnowledgeCategoryRequest.md +17 -0
  230. data/docs/KnowledgeDocument.md +23 -0
  231. data/docs/KnowledgeDocumentBulkRequest.md +17 -0
  232. data/docs/KnowledgeDocumentRequest.md +16 -0
  233. data/docs/KnowledgeExtendedCategory.md +22 -0
  234. data/docs/KnowledgeSearchDocument.md +24 -0
  235. data/docs/KnowledgeSearchRequest.md +18 -0
  236. data/docs/KnowledgeSearchResponse.md +18 -0
  237. data/docs/KnowledgeTraining.md +23 -0
  238. data/docs/LanguageEntityListing.md +2 -2
  239. data/docs/LanguageUnderstandingApi.md +1160 -0
  240. data/docs/LexBotAliasEntityListing.md +2 -2
  241. data/docs/LexBotEntityListing.md +2 -2
  242. data/docs/LibraryEntityListing.md +2 -2
  243. data/docs/LineBaseEntityListing.md +2 -2
  244. data/docs/LineEntityListing.md +2 -2
  245. data/docs/LineIntegrationEntityListing.md +2 -2
  246. data/docs/ListWrapperInterval.md +13 -0
  247. data/docs/LocationEntityListing.md +2 -2
  248. data/docs/LogicalInterfaceEntityListing.md +2 -2
  249. data/docs/ManagementUnitListing.md +2 -2
  250. data/docs/MatchShiftTradeRequest.md +15 -0
  251. data/docs/MatchShiftTradeResponse.md +15 -0
  252. data/docs/MaxLength.md +14 -0
  253. data/docs/Message.md +1 -0
  254. data/docs/MessageConversationEntityListing.md +2 -2
  255. data/docs/MessagingIntegrationEntityListing.md +2 -2
  256. data/docs/MessagingStickerEntityListing.md +2 -2
  257. data/docs/MessagingTemplateRequest.md +14 -0
  258. data/docs/MinLength.md +14 -0
  259. data/docs/MuRescheduleResultWrapper.md +13 -0
  260. data/docs/NamedEntityAnnotation.md +13 -0
  261. data/docs/NamedEntityTypeBinding.md +14 -0
  262. data/docs/NamedEntityTypeDefinition.md +15 -0
  263. data/docs/NamedEntityTypeItem.md +14 -0
  264. data/docs/NamedEntityTypeMechanism.md +15 -0
  265. data/docs/NluConfusionMatrixColumn.md +14 -0
  266. data/docs/NluConfusionMatrixRow.md +14 -0
  267. data/docs/NluDetectionContext.md +14 -0
  268. data/docs/NluDetectionInput.md +13 -0
  269. data/docs/NluDetectionOutput.md +14 -0
  270. data/docs/NluDetectionRequest.md +14 -0
  271. data/docs/NluDetectionResponse.md +15 -0
  272. data/docs/NluDomain.md +19 -0
  273. data/docs/NluDomainListing.md +22 -0
  274. data/docs/NluDomainVersion.md +24 -0
  275. data/docs/NluDomainVersionListing.md +22 -0
  276. data/docs/NluDomainVersionQualityReport.md +15 -0
  277. data/docs/NluDomainVersionTrainingResponse.md +14 -0
  278. data/docs/NluFeedbackListing.md +22 -0
  279. data/docs/NluFeedbackRequest.md +15 -0
  280. data/docs/NluFeedbackResponse.md +18 -0
  281. data/docs/NluQualityReportSummary.md +13 -0
  282. data/docs/NluQualityReportSummaryMetric.md +14 -0
  283. data/docs/NluUtterance.md +13 -0
  284. data/docs/NluUtteranceSegment.md +14 -0
  285. data/docs/NoteListing.md +2 -2
  286. data/docs/OAuthClientEntityListing.md +2 -2
  287. data/docs/OAuthProviderEntityListing.md +2 -2
  288. data/docs/OrganizationPresenceEntityListing.md +2 -2
  289. data/docs/OrganizationRoleEntityListing.md +2 -2
  290. data/docs/OrphanRecordingListing.md +2 -2
  291. data/docs/OutboundRouteBaseEntityListing.md +2 -2
  292. data/docs/OutboundRouteEntityListing.md +2 -2
  293. data/docs/PatchBuReschedulingOptionsManagementUnitRequest.md +14 -0
  294. data/docs/PatchBuReschedulingOptionsRequest.md +13 -0
  295. data/docs/PatchBuScheduleRunRequest.md +13 -0
  296. data/docs/PatchShiftTradeRequest.md +16 -0
  297. data/docs/PermissionCollectionEntityListing.md +2 -2
  298. data/docs/PhoneBaseEntityListing.md +2 -2
  299. data/docs/PhoneEntityListing.md +2 -2
  300. data/docs/PhoneMetaBaseEntityListing.md +2 -2
  301. data/docs/PhysicalInterfaceEntityListing.md +2 -2
  302. data/docs/PlanningGroup.md +18 -0
  303. data/docs/PlanningGroupList.md +13 -0
  304. data/docs/PlanningGroupReference.md +14 -0
  305. data/docs/PolicyEntityListing.md +2 -2
  306. data/docs/PromptAssetEntityListing.md +2 -2
  307. data/docs/PromptEntityListing.md +2 -2
  308. data/docs/QualityAuditPage.md +2 -2
  309. data/docs/QueueConversationCallbackEventTopicCallbackMediaParticipant.md +1 -0
  310. data/docs/QueueConversationEventTopicCall.md +1 -0
  311. data/docs/QueueConversationEventTopicCallback.md +2 -0
  312. data/docs/QueueConversationEventTopicChat.md +1 -0
  313. data/docs/QueueConversationEventTopicCobrowse.md +1 -0
  314. data/docs/QueueConversationEventTopicEmail.md +1 -0
  315. data/docs/QueueConversationEventTopicMessage.md +1 -0
  316. data/docs/QueueConversationEventTopicScreenshare.md +1 -0
  317. data/docs/QueueConversationEventTopicSocialExpression.md +1 -0
  318. data/docs/QueueConversationEventTopicVideo.md +1 -0
  319. data/docs/QueueConversationSocialExpressionEventTopicCall.md +1 -0
  320. data/docs/QueueConversationSocialExpressionEventTopicCallback.md +2 -0
  321. data/docs/QueueConversationSocialExpressionEventTopicChat.md +1 -0
  322. data/docs/QueueConversationSocialExpressionEventTopicCobrowse.md +1 -0
  323. data/docs/QueueConversationSocialExpressionEventTopicEmail.md +1 -0
  324. data/docs/QueueConversationSocialExpressionEventTopicMessage.md +1 -0
  325. data/docs/QueueConversationSocialExpressionEventTopicScreenshare.md +1 -0
  326. data/docs/QueueConversationSocialExpressionEventTopicSocialExpression.md +1 -0
  327. data/docs/QueueConversationSocialExpressionEventTopicVideo.md +1 -0
  328. data/docs/QueueConversationVideoEventTopicCall.md +1 -0
  329. data/docs/QueueConversationVideoEventTopicCallback.md +2 -0
  330. data/docs/QueueConversationVideoEventTopicChat.md +1 -0
  331. data/docs/QueueConversationVideoEventTopicCobrowse.md +1 -0
  332. data/docs/QueueConversationVideoEventTopicEmail.md +1 -0
  333. data/docs/QueueConversationVideoEventTopicMessage.md +1 -0
  334. data/docs/QueueConversationVideoEventTopicScreenshare.md +1 -0
  335. data/docs/QueueConversationVideoEventTopicSocialExpression.md +1 -0
  336. data/docs/QueueConversationVideoEventTopicVideo.md +1 -0
  337. data/docs/QueueEntityListing.md +2 -2
  338. data/docs/QueueMemberEntityListing.md +2 -2
  339. data/docs/RecipientListing.md +2 -2
  340. data/docs/RecordingApi.md +12 -6
  341. data/docs/RecordingJobEntityListing.md +2 -2
  342. data/docs/RelationshipListing.md +2 -2
  343. data/docs/ReportMetaDataEntityListing.md +2 -2
  344. data/docs/ReportRunEntryEntityDomainListing.md +2 -2
  345. data/docs/ReportScheduleEntityListing.md +2 -2
  346. data/docs/ReportingExportJobListing.md +2 -2
  347. data/docs/ReportingExportJobRequest.md +1 -0
  348. data/docs/ReportingExportJobResponse.md +2 -0
  349. data/docs/ReportingExportMetadataJobListing.md +2 -2
  350. data/docs/ReschedulingManagementUnitResponse.md +14 -0
  351. data/docs/ReschedulingOptionsRunResponse.md +22 -0
  352. data/docs/ResponseEntityList.md +2 -2
  353. data/docs/ResponseEntityListing.md +2 -2
  354. data/docs/ResponseSetEntityListing.md +2 -2
  355. data/docs/RoutePathRequest.md +17 -0
  356. data/docs/RoutePathResponse.md +16 -0
  357. data/docs/RoutingApi.md +204 -0
  358. data/docs/RuleSetEntityListing.md +2 -2
  359. data/docs/SCIMApi.md +12 -12
  360. data/docs/ScheduleEntityListing.md +2 -2
  361. data/docs/ScheduleGenerationMessage.md +14 -0
  362. data/docs/ScheduleGenerationResult.md +16 -0
  363. data/docs/ScheduleGenerationResultSummary.md +15 -0
  364. data/docs/ScheduleGroupEntityListing.md +2 -2
  365. data/docs/SchedulerMessageArgument.md +14 -0
  366. data/docs/SchedulingTestingOptionsRequest.md +16 -0
  367. data/docs/Schema.md +17 -0
  368. data/docs/SchemaCategoryEntityListing.md +2 -2
  369. data/docs/SchemaQuantityLimits.md +26 -0
  370. data/docs/SchemaReferenceEntityListing.md +2 -2
  371. data/docs/ScimV2EnterpriseUser.md +1 -0
  372. data/docs/ScreenRecordingSessionListing.md +2 -2
  373. data/docs/Screenshare.md +1 -0
  374. data/docs/ScriptEntityListing.md +2 -2
  375. data/docs/SearchApi.md +70 -0
  376. data/docs/SearchShiftTradeResponse.md +15 -0
  377. data/docs/SearchShiftTradesRequest.md +14 -0
  378. data/docs/SearchShiftTradesResponse.md +13 -0
  379. data/docs/SecurityProfileEntityListing.md +2 -2
  380. data/docs/ServiceGoalTemplate.md +19 -0
  381. data/docs/ServiceGoalTemplateList.md +13 -0
  382. data/docs/ServiceGoalTemplateReference.md +14 -0
  383. data/docs/SetWrapperRoutePathRequest.md +13 -0
  384. data/docs/ShareEntityListing.md +2 -2
  385. data/docs/ShiftTradeActivityPreviewResponse.md +16 -0
  386. data/docs/ShiftTradeMatchReviewResponse.md +16 -0
  387. data/docs/ShiftTradeMatchReviewUserResponse.md +17 -0
  388. data/docs/ShiftTradeMatchViolation.md +14 -0
  389. data/docs/ShiftTradePreviewResponse.md +13 -0
  390. data/docs/ShiftTradeResponse.md +1 -1
  391. data/docs/SiteEntityListing.md +2 -2
  392. data/docs/SkillEntityListing.md +2 -2
  393. data/docs/SmsAddressEntityListing.md +2 -2
  394. data/docs/SmsPhoneNumberEntityListing.md +2 -2
  395. data/docs/SocialExpression.md +1 -0
  396. data/docs/SourcePlanningGroupRequest.md +14 -0
  397. data/docs/StationEntityListing.md +2 -2
  398. data/docs/SubjectDivisionGrantsEntityListing.md +2 -2
  399. data/docs/SurveyFormEntityListing.md +2 -2
  400. data/docs/SystemPromptAssetEntityListing.md +2 -2
  401. data/docs/SystemPromptEntityListing.md +2 -2
  402. data/docs/TagValueEntityListing.md +2 -2
  403. data/docs/TemplateParameter.md +14 -0
  404. data/docs/TestMessage.md +19 -0
  405. data/docs/TextMessageListing.md +2 -2
  406. data/docs/{TimeOffRequestLookup.md → TimeOffRequest.md} +2 -2
  407. data/docs/TimeOffRequestListing.md +13 -0
  408. data/docs/TimeZoneEntityListing.md +2 -2
  409. data/docs/TrainingListing.md +16 -0
  410. data/docs/TranscriptionSettings.md +1 -0
  411. data/docs/TrunkBaseEntityListing.md +2 -2
  412. data/docs/TrunkEntityListing.md +2 -2
  413. data/docs/TrunkMetabaseEntityListing.md +2 -2
  414. data/docs/TrustEntityListing.md +2 -2
  415. data/docs/TrustUserEntityListing.md +2 -2
  416. data/docs/TrustorEntityListing.md +2 -2
  417. data/docs/TtsEngineEntityListing.md +2 -2
  418. data/docs/TtsVoiceEntityListing.md +2 -2
  419. data/docs/TwitterIntegrationEntityListing.md +2 -2
  420. data/docs/UpdateBusinessUnitRequest.md +15 -0
  421. data/docs/UpdateBusinessUnitSettings.md +16 -0
  422. data/docs/UpdateCoachingAppointmentRequest.md +18 -0
  423. data/docs/UpdatePlanningGroupRequest.md +16 -0
  424. data/docs/UpdateServiceGoalTemplate.md +17 -0
  425. data/docs/UploadUrlRequest.md +15 -0
  426. data/docs/UploadUrlResponse.md +14 -0
  427. data/docs/UploadsApi.md +78 -0
  428. data/docs/UserActionCategoryEntityListing.md +2 -2
  429. data/docs/UserAppEntityListing.md +2 -2
  430. data/docs/UserEntityListing.md +2 -2
  431. data/docs/UserLanguageEntityListing.md +2 -2
  432. data/docs/UserProfileEntityListing.md +2 -2
  433. data/docs/UserQueueEntityListing.md +2 -2
  434. data/docs/UserRecordingEntityListing.md +2 -2
  435. data/docs/UserScheduleAdherenceListing.md +14 -0
  436. data/docs/UserSkillEntityListing.md +2 -2
  437. data/docs/UsersApi.md +0 -72
  438. data/docs/ValidationLimits.md +18 -0
  439. data/docs/ValueWrapperDate.md +13 -0
  440. data/docs/ValueWrapperString.md +13 -0
  441. data/docs/Video.md +1 -0
  442. data/docs/VoicemailMessageEntityListing.md +2 -2
  443. data/docs/WebChatMemberInfoEntityList.md +2 -2
  444. data/docs/WeekShiftTradeListResponse.md +13 -0
  445. data/docs/WeekShiftTradeResponse.md +14 -0
  446. data/docs/WemLearningAssignmentRuleRunTopicLearningAssignmentRuleRunNotification.md +14 -0
  447. data/docs/WemLearningAssignmentRuleRunTopicLearningModuleReference.md +14 -0
  448. data/docs/WemLearningAssignmentRuleRunTopicWemLearningAssignmentsCreated.md +13 -0
  449. data/docs/WemLearningAssignmentTopicLearningAssignmentNotification.md +22 -0
  450. data/docs/WemLearningAssignmentTopicLearningModuleReference.md +14 -0
  451. data/docs/WemLearningAssignmentTopicUserReference.md +13 -0
  452. data/docs/WfmIntradayPlanningGroupListing.md +14 -0
  453. data/docs/WhatsAppIntegrationEntityListing.md +2 -2
  454. data/docs/WorkforceManagementApi.md +5232 -1205
  455. data/docs/WorkspaceEntityListing.md +2 -2
  456. data/docs/WorkspaceMemberEntityListing.md +2 -2
  457. data/docs/WrapupCodeEntityListing.md +2 -2
  458. data/lib/purecloudplatformclientv2.rb +211 -59
  459. data/lib/purecloudplatformclientv2/api/architect_api.rb +18 -0
  460. data/lib/purecloudplatformclientv2/api/authorization_api.rb +0 -85
  461. data/lib/purecloudplatformclientv2/api/coaching_api.rb +1296 -0
  462. data/lib/purecloudplatformclientv2/api/data_extensions_api.rb +207 -0
  463. data/lib/purecloudplatformclientv2/api/external_contacts_api.rb +871 -7
  464. data/lib/purecloudplatformclientv2/api/knowledge_api.rb +1908 -0
  465. data/lib/purecloudplatformclientv2/api/language_understanding_api.rb +1304 -0
  466. data/lib/purecloudplatformclientv2/api/recording_api.rb +22 -4
  467. data/lib/purecloudplatformclientv2/api/routing_api.rb +212 -0
  468. data/lib/purecloudplatformclientv2/api/scim_api.rb +8 -8
  469. data/lib/purecloudplatformclientv2/api/search_api.rb +73 -0
  470. data/lib/purecloudplatformclientv2/api/uploads_api.rb +92 -0
  471. data/lib/purecloudplatformclientv2/api/users_api.rb +0 -85
  472. data/lib/purecloudplatformclientv2/api/workforce_management_api.rb +5932 -1542
  473. data/lib/purecloudplatformclientv2/api_client.rb +1 -1
  474. data/lib/purecloudplatformclientv2/models/action_entity_listing.rb +23 -23
  475. data/lib/purecloudplatformclientv2/models/add_shift_trade_request.rb +317 -0
  476. data/lib/purecloudplatformclientv2/models/additional_message.rb +30 -4
  477. data/lib/purecloudplatformclientv2/models/agent_activity_entity_listing.rb +23 -23
  478. data/lib/purecloudplatformclientv2/models/analytics_conversation_async_query_response.rb +27 -1
  479. data/lib/purecloudplatformclientv2/models/analytics_evaluation.rb +13 -13
  480. data/lib/purecloudplatformclientv2/models/analytics_user_details_async_query_response.rb +30 -4
  481. data/lib/purecloudplatformclientv2/models/array_node.rb +23 -23
  482. data/lib/purecloudplatformclientv2/models/{generate_short_term_forecast_response.rb → async_forecast_operation_result.rb} +17 -17
  483. data/lib/purecloudplatformclientv2/models/{short_term_forecast_response.rb → async_intraday_response.rb} +17 -17
  484. data/lib/purecloudplatformclientv2/models/attempt_limits_entity_listing.rb +23 -23
  485. data/lib/purecloudplatformclientv2/models/authz_division_entity_listing.rb +23 -23
  486. data/lib/purecloudplatformclientv2/models/{wfm_abandon_rate.rb → bu_abandon_rate.rb} +1 -1
  487. data/lib/purecloudplatformclientv2/models/bu_agent_schedule_query_response.rb +310 -0
  488. data/lib/purecloudplatformclientv2/models/{wfm_forecast_modification_attributes.rb → bu_agent_schedule_reschedule_response.rb} +32 -36
  489. data/lib/purecloudplatformclientv2/models/bu_agent_schedule_update.rb +244 -0
  490. data/lib/purecloudplatformclientv2/models/bu_agent_schedules_query_response.rb +204 -0
  491. data/lib/purecloudplatformclientv2/models/{async_week_schedule_response.rb → bu_async_agent_schedules_query_response.rb} +69 -44
  492. data/lib/purecloudplatformclientv2/models/{generate_week_schedule_response.rb → bu_async_schedule_response.rb} +30 -31
  493. data/lib/purecloudplatformclientv2/models/bu_async_schedule_run_response.rb +268 -0
  494. data/lib/purecloudplatformclientv2/models/{wfm_average_speed_of_answer.rb → bu_average_speed_of_answer.rb} +1 -1
  495. data/lib/purecloudplatformclientv2/models/{copy_week_schedule_request.rb → bu_copy_schedule_request.rb} +4 -4
  496. data/lib/purecloudplatformclientv2/models/bu_create_blank_schedule_request.rb +264 -0
  497. data/lib/purecloudplatformclientv2/models/bu_current_agent_schedule_search_response.rb +338 -0
  498. data/lib/purecloudplatformclientv2/models/{forecast_generation_route_group_result.rb → bu_forecast_generation_planning_group_result.rb} +11 -11
  499. data/lib/purecloudplatformclientv2/models/bu_forecast_generation_result.rb +204 -0
  500. data/lib/purecloudplatformclientv2/models/{wfm_forecast_modification.rb → bu_forecast_modification.rb} +107 -14
  501. data/lib/purecloudplatformclientv2/models/bu_forecast_result.rb +282 -0
  502. data/lib/purecloudplatformclientv2/models/bu_forecast_result_response.rb +228 -0
  503. data/lib/purecloudplatformclientv2/models/{forecast_time_series_result.rb → bu_forecast_time_series_result.rb} +3 -3
  504. data/lib/purecloudplatformclientv2/models/bu_generate_schedule_request.rb +269 -0
  505. data/lib/purecloudplatformclientv2/models/{route_group_list.rb → bu_get_current_agent_schedule_request.rb} +16 -13
  506. data/lib/purecloudplatformclientv2/models/bu_headcount_forecast.rb +229 -0
  507. data/lib/purecloudplatformclientv2/models/{forecast_result_response.rb → bu_headcount_forecast_response.rb} +4 -4
  508. data/lib/purecloudplatformclientv2/models/{intraday_data_group.rb → bu_intraday_data_group.rb} +45 -51
  509. data/lib/purecloudplatformclientv2/models/bu_intraday_forecast_data.rb +228 -0
  510. data/lib/purecloudplatformclientv2/models/{intraday_response.rb → bu_intraday_response.rb} +46 -48
  511. data/lib/purecloudplatformclientv2/models/bu_intraday_schedule_data.rb +202 -0
  512. data/lib/purecloudplatformclientv2/models/{intraday_query_data_command.rb → bu_management_unit_schedule_summary.rb} +37 -54
  513. data/lib/purecloudplatformclientv2/models/bu_planning_group_headcount_forecast.rb +258 -0
  514. data/lib/purecloudplatformclientv2/models/bu_query_agent_schedules_request.rb +235 -0
  515. data/lib/purecloudplatformclientv2/models/bu_reschedule_agent_schedule_result.rb +254 -0
  516. data/lib/purecloudplatformclientv2/models/{reschedule_request.rb → bu_reschedule_request.rb} +43 -10
  517. data/lib/purecloudplatformclientv2/models/bu_reschedule_result.rb +308 -0
  518. data/lib/purecloudplatformclientv2/models/bu_schedule_list_item.rb +410 -0
  519. data/lib/purecloudplatformclientv2/models/{scheduling_run_list_response.rb → bu_schedule_listing.rb} +2 -2
  520. data/lib/purecloudplatformclientv2/models/{short_term_forecast.rb → bu_schedule_metadata.rb} +60 -83
  521. data/lib/purecloudplatformclientv2/models/bu_schedule_reference_for_mu_route.rb +280 -0
  522. data/lib/purecloudplatformclientv2/models/{scheduling_run_response.rb → bu_schedule_run.rb} +77 -54
  523. data/lib/purecloudplatformclientv2/models/{time_off_request_entity_list.rb → bu_schedule_run_listing.rb} +2 -2
  524. data/lib/purecloudplatformclientv2/models/{wfm_service_level.rb → bu_service_level.rb} +1 -1
  525. data/lib/purecloudplatformclientv2/models/bu_short_term_forecast.rb +584 -0
  526. data/lib/purecloudplatformclientv2/models/{short_term_forecast_list_item_response.rb → bu_short_term_forecast_list_item.rb} +84 -43
  527. data/lib/purecloudplatformclientv2/models/{short_term_forecast_list_response.rb → bu_short_term_forecast_listing.rb} +2 -2
  528. data/lib/purecloudplatformclientv2/models/bu_short_term_forecast_reference.rb +286 -0
  529. data/lib/purecloudplatformclientv2/models/{forecast_generation_result.rb → bu_short_term_forecasting_settings.rb} +9 -11
  530. data/lib/purecloudplatformclientv2/models/bulk_shift_trade_state_update_request.rb +209 -0
  531. data/lib/purecloudplatformclientv2/models/bulk_update_shift_trade_state_request_item.rb +278 -0
  532. data/lib/purecloudplatformclientv2/models/bulk_update_shift_trade_state_response.rb +268 -0
  533. data/lib/purecloudplatformclientv2/models/bulk_update_shift_trade_state_result.rb +203 -0
  534. data/lib/purecloudplatformclientv2/models/{route_group.rb → bulk_update_shift_trade_state_result_item.rb} +70 -73
  535. data/lib/purecloudplatformclientv2/models/business_unit.rb +305 -0
  536. data/lib/purecloudplatformclientv2/models/{update_week_schedule_request.rb → business_unit_activity_code.rb} +126 -88
  537. data/lib/purecloudplatformclientv2/models/business_unit_activity_code_listing.rb +204 -0
  538. data/lib/purecloudplatformclientv2/models/business_unit_list_item.rb +305 -0
  539. data/lib/purecloudplatformclientv2/models/business_unit_listing.rb +203 -0
  540. data/lib/purecloudplatformclientv2/models/business_unit_settings.rb +309 -0
  541. data/lib/purecloudplatformclientv2/models/calibration_entity_listing.rb +23 -23
  542. data/lib/purecloudplatformclientv2/models/call.rb +30 -4
  543. data/lib/purecloudplatformclientv2/models/call_basic.rb +30 -4
  544. data/lib/purecloudplatformclientv2/models/call_conversation_entity_listing.rb +23 -23
  545. data/lib/purecloudplatformclientv2/models/call_history_conversation_entity_listing.rb +23 -23
  546. data/lib/purecloudplatformclientv2/models/callable_time_set_entity_listing.rb +23 -23
  547. data/lib/purecloudplatformclientv2/models/callback.rb +56 -4
  548. data/lib/purecloudplatformclientv2/models/callback_basic.rb +56 -4
  549. data/lib/purecloudplatformclientv2/models/callback_conversation_entity_listing.rb +23 -23
  550. data/lib/purecloudplatformclientv2/models/callback_media_participant.rb +28 -2
  551. data/lib/purecloudplatformclientv2/models/campaign_division_view_listing.rb +23 -23
  552. data/lib/purecloudplatformclientv2/models/campaign_entity_listing.rb +23 -23
  553. data/lib/purecloudplatformclientv2/models/campaign_rule_entity_listing.rb +23 -23
  554. data/lib/purecloudplatformclientv2/models/campaign_sequence_entity_listing.rb +23 -23
  555. data/lib/purecloudplatformclientv2/models/category_listing.rb +278 -0
  556. data/lib/purecloudplatformclientv2/models/certificate_authority_entity_listing.rb +23 -23
  557. data/lib/purecloudplatformclientv2/models/chat_conversation_entity_listing.rb +23 -23
  558. data/lib/purecloudplatformclientv2/models/client_app_entity_listing.rb +23 -23
  559. data/lib/purecloudplatformclientv2/models/coaching_annotation.rb +429 -0
  560. data/lib/purecloudplatformclientv2/models/coaching_annotation_create_request.rb +252 -0
  561. data/lib/purecloudplatformclientv2/models/coaching_annotation_list.rb +428 -0
  562. data/lib/purecloudplatformclientv2/models/coaching_appointment_reference.rb +228 -0
  563. data/lib/purecloudplatformclientv2/models/coaching_appointment_response.rb +587 -0
  564. data/lib/purecloudplatformclientv2/models/coaching_appointment_response_list.rb +428 -0
  565. data/lib/purecloudplatformclientv2/models/coaching_appointment_status_dto.rb +299 -0
  566. data/lib/purecloudplatformclientv2/models/coaching_appointment_status_dto_list.rb +303 -0
  567. data/lib/purecloudplatformclientv2/models/coaching_notification.rb +504 -0
  568. data/lib/purecloudplatformclientv2/models/coaching_notification_list.rb +428 -0
  569. data/lib/purecloudplatformclientv2/models/cobrowse_conversation_entity_listing.rb +23 -23
  570. data/lib/purecloudplatformclientv2/models/cobrowsesession.rb +30 -4
  571. data/lib/purecloudplatformclientv2/models/command_status_entity_listing.rb +23 -23
  572. data/lib/purecloudplatformclientv2/models/consumed_resources_entity_listing.rb +23 -23
  573. data/lib/purecloudplatformclientv2/models/consuming_resources_entity_listing.rb +23 -23
  574. data/lib/purecloudplatformclientv2/models/contact_list_division_view_listing.rb +23 -23
  575. data/lib/purecloudplatformclientv2/models/contact_list_entity_listing.rb +23 -23
  576. data/lib/purecloudplatformclientv2/models/contact_list_filter_entity_listing.rb +23 -23
  577. data/lib/purecloudplatformclientv2/models/contact_listing.rb +23 -23
  578. data/lib/purecloudplatformclientv2/models/context_entity.rb +207 -0
  579. data/lib/purecloudplatformclientv2/models/context_intent.rb +207 -0
  580. data/lib/purecloudplatformclientv2/models/conversation_callback_event_topic_callback_media_participant.rb +26 -1
  581. data/lib/purecloudplatformclientv2/models/conversation_chat.rb +32 -6
  582. data/lib/purecloudplatformclientv2/models/conversation_entity_listing.rb +23 -23
  583. data/lib/purecloudplatformclientv2/models/conversation_event_topic_call.rb +26 -1
  584. data/lib/purecloudplatformclientv2/models/conversation_event_topic_callback.rb +51 -1
  585. data/lib/purecloudplatformclientv2/models/conversation_event_topic_chat.rb +26 -1
  586. data/lib/purecloudplatformclientv2/models/conversation_event_topic_cobrowse.rb +26 -1
  587. data/lib/purecloudplatformclientv2/models/conversation_event_topic_email.rb +26 -1
  588. data/lib/purecloudplatformclientv2/models/conversation_event_topic_message.rb +26 -1
  589. data/lib/purecloudplatformclientv2/models/conversation_event_topic_screenshare.rb +26 -1
  590. data/lib/purecloudplatformclientv2/models/conversation_event_topic_social_expression.rb +26 -1
  591. data/lib/purecloudplatformclientv2/models/conversation_event_topic_video.rb +26 -1
  592. data/lib/purecloudplatformclientv2/models/conversation_reference.rb +228 -0
  593. data/lib/purecloudplatformclientv2/models/{copy_short_term_forecast_request.rb → copy_bu_forecast_request.rb} +18 -19
  594. data/lib/purecloudplatformclientv2/models/coretype.rb +465 -0
  595. data/lib/purecloudplatformclientv2/models/coretype_listing.rb +253 -0
  596. data/lib/purecloudplatformclientv2/models/{create_service_goal_group_request.rb → create_business_unit_request.rb} +27 -20
  597. data/lib/purecloudplatformclientv2/models/create_business_unit_settings.rb +278 -0
  598. data/lib/purecloudplatformclientv2/models/{intraday_historical_queue_data.rb → create_coaching_appointment_request.rb} +100 -58
  599. data/lib/purecloudplatformclientv2/models/create_planning_group_request.rb +271 -0
  600. data/lib/purecloudplatformclientv2/models/create_service_goal_template.rb +285 -0
  601. data/lib/purecloudplatformclientv2/models/credential_info_listing.rb +23 -23
  602. data/lib/purecloudplatformclientv2/models/credential_type_listing.rb +23 -23
  603. data/lib/purecloudplatformclientv2/models/cursors.rb +226 -0
  604. data/lib/purecloudplatformclientv2/models/data_schema_listing.rb +253 -0
  605. data/lib/purecloudplatformclientv2/models/data_table_row_entity_listing.rb +23 -23
  606. data/lib/purecloudplatformclientv2/models/data_tables_domain_entity_listing.rb +23 -23
  607. data/lib/purecloudplatformclientv2/models/dependency_object_entity_listing.rb +23 -23
  608. data/lib/purecloudplatformclientv2/models/dependency_type_entity_listing.rb +23 -23
  609. data/lib/purecloudplatformclientv2/models/detected_dialog_act.rb +228 -0
  610. data/lib/purecloudplatformclientv2/models/{transcript_property.rb → detected_intent.rb} +25 -23
  611. data/lib/purecloudplatformclientv2/models/detected_named_entity.rb +280 -0
  612. data/lib/purecloudplatformclientv2/models/detected_named_entity_value.rb +228 -0
  613. data/lib/purecloudplatformclientv2/models/dialer_event_entity_listing.rb +23 -23
  614. data/lib/purecloudplatformclientv2/models/dialogflow_agent.rb +31 -3
  615. data/lib/purecloudplatformclientv2/models/dialogflow_agent_summary_entity_listing.rb +23 -23
  616. data/lib/purecloudplatformclientv2/models/did_entity_listing.rb +23 -23
  617. data/lib/purecloudplatformclientv2/models/did_pool_entity_listing.rb +23 -23
  618. data/lib/purecloudplatformclientv2/models/directory_user_devices_listing.rb +23 -23
  619. data/lib/purecloudplatformclientv2/models/divs_permitted_entity_listing.rb +23 -23
  620. data/lib/purecloudplatformclientv2/models/dnc_list_division_view_listing.rb +23 -23
  621. data/lib/purecloudplatformclientv2/models/dnc_list_entity_listing.rb +23 -23
  622. data/lib/purecloudplatformclientv2/models/document_audit_entity_listing.rb +23 -23
  623. data/lib/purecloudplatformclientv2/models/document_category_input.rb +207 -0
  624. data/lib/purecloudplatformclientv2/models/document_entity_listing.rb +23 -23
  625. data/lib/purecloudplatformclientv2/models/document_faq.rb +266 -0
  626. data/lib/purecloudplatformclientv2/models/document_listing.rb +278 -0
  627. data/lib/purecloudplatformclientv2/models/document_reference.rb +228 -0
  628. data/lib/purecloudplatformclientv2/models/domain_edge_software_version_dto_entity_listing.rb +23 -23
  629. data/lib/purecloudplatformclientv2/models/domain_entity_listing.rb +23 -23
  630. data/lib/purecloudplatformclientv2/models/domain_entity_listing_evaluation_form.rb +23 -23
  631. data/lib/purecloudplatformclientv2/models/domain_entity_listing_query_result.rb +23 -23
  632. data/lib/purecloudplatformclientv2/models/domain_entity_listing_survey_form.rb +23 -23
  633. data/lib/purecloudplatformclientv2/models/domain_organization_role.rb +12 -12
  634. data/lib/purecloudplatformclientv2/models/domain_organization_role_create.rb +12 -12
  635. data/lib/purecloudplatformclientv2/models/domain_organization_role_update.rb +12 -12
  636. data/lib/purecloudplatformclientv2/models/edge.rb +1 -0
  637. data/lib/purecloudplatformclientv2/models/edge_entity_listing.rb +23 -23
  638. data/lib/purecloudplatformclientv2/models/edge_group_entity_listing.rb +23 -23
  639. data/lib/purecloudplatformclientv2/models/edge_line_entity_listing.rb +23 -23
  640. data/lib/purecloudplatformclientv2/models/email.rb +30 -4
  641. data/lib/purecloudplatformclientv2/models/email_conversation_entity_listing.rb +23 -23
  642. data/lib/purecloudplatformclientv2/models/email_message_listing.rb +23 -23
  643. data/lib/purecloudplatformclientv2/models/emergency_group_listing.rb +23 -23
  644. data/lib/purecloudplatformclientv2/models/encryption_key_entity_listing.rb +23 -23
  645. data/lib/purecloudplatformclientv2/models/evaluation_entity_listing.rb +23 -23
  646. data/lib/purecloudplatformclientv2/models/evaluation_form_entity_listing.rb +23 -23
  647. data/lib/purecloudplatformclientv2/models/evaluator_activity_entity_listing.rb +23 -23
  648. data/lib/purecloudplatformclientv2/models/extension_entity_listing.rb +23 -23
  649. data/lib/purecloudplatformclientv2/models/extension_pool_entity_listing.rb +23 -23
  650. data/lib/purecloudplatformclientv2/models/external_organization_listing.rb +23 -23
  651. data/lib/purecloudplatformclientv2/models/external_organization_trustor_link.rb +306 -0
  652. data/lib/purecloudplatformclientv2/models/facebook_integration_entity_listing.rb +23 -23
  653. data/lib/purecloudplatformclientv2/models/fax_document_entity_listing.rb +23 -23
  654. data/lib/purecloudplatformclientv2/models/flow_division_view.rb +53 -1
  655. data/lib/purecloudplatformclientv2/models/flow_division_view_entity_listing.rb +23 -23
  656. data/lib/purecloudplatformclientv2/models/flow_entity_listing.rb +23 -23
  657. data/lib/purecloudplatformclientv2/models/flow_outcome_listing.rb +23 -23
  658. data/lib/purecloudplatformclientv2/models/flow_version_entity_listing.rb +23 -23
  659. data/lib/purecloudplatformclientv2/models/forecast_abandon_rate_response.rb +202 -0
  660. data/lib/purecloudplatformclientv2/models/forecast_average_speed_of_answer_response.rb +202 -0
  661. data/lib/purecloudplatformclientv2/models/forecast_planning_group_data.rb +258 -0
  662. data/lib/purecloudplatformclientv2/models/{queue_media_association.rb → forecast_planning_group_response.rb} +25 -26
  663. data/lib/purecloudplatformclientv2/models/forecast_planning_groups_response.rb +203 -0
  664. data/lib/purecloudplatformclientv2/models/{service_goal_group_goals.rb → forecast_service_goal_template_response.rb} +7 -18
  665. data/lib/purecloudplatformclientv2/models/forecast_service_level_response.rb +228 -0
  666. data/lib/purecloudplatformclientv2/models/gdpr_request_entity_listing.rb +23 -23
  667. data/lib/purecloudplatformclientv2/models/gdpr_subject_entity_listing.rb +23 -23
  668. data/lib/purecloudplatformclientv2/models/{generate_week_schedule_request.rb → generate_bu_forecast_request.rb} +10 -16
  669. data/lib/purecloudplatformclientv2/models/greeting_listing.rb +23 -23
  670. data/lib/purecloudplatformclientv2/models/group_entity_listing.rb +23 -23
  671. data/lib/purecloudplatformclientv2/models/group_profile_entity_listing.rb +23 -23
  672. data/lib/purecloudplatformclientv2/models/inbound_domain_entity_listing.rb +23 -23
  673. data/lib/purecloudplatformclientv2/models/inbound_domain_patch_request.rb +228 -0
  674. data/lib/purecloudplatformclientv2/models/inbound_route_entity_listing.rb +23 -23
  675. data/lib/purecloudplatformclientv2/models/integration_entity_listing.rb +23 -23
  676. data/lib/purecloudplatformclientv2/models/integration_event_entity_listing.rb +23 -23
  677. data/lib/purecloudplatformclientv2/models/integration_type_entity_listing.rb +23 -23
  678. data/lib/purecloudplatformclientv2/models/intent_definition.rb +273 -0
  679. data/lib/purecloudplatformclientv2/models/intent_feedback.rb +296 -0
  680. data/lib/purecloudplatformclientv2/models/interaction_stats_alert_container.rb +23 -23
  681. data/lib/purecloudplatformclientv2/models/interaction_stats_rule_container.rb +23 -23
  682. data/lib/purecloudplatformclientv2/models/{intraday_performance_prediction_queue_data.rb → intraday_performance_prediction_data.rb} +10 -10
  683. data/lib/purecloudplatformclientv2/models/intraday_planning_group_request.rb +294 -0
  684. data/lib/purecloudplatformclientv2/models/item_validation_limits.rb +238 -0
  685. data/lib/purecloudplatformclientv2/models/items.rb +226 -0
  686. data/lib/purecloudplatformclientv2/models/ivr_entity_listing.rb +23 -23
  687. data/lib/purecloudplatformclientv2/models/json_node.rb +23 -23
  688. data/lib/purecloudplatformclientv2/models/keyword_set_entity_listing.rb +23 -23
  689. data/lib/purecloudplatformclientv2/models/knowledge_base.rb +376 -0
  690. data/lib/purecloudplatformclientv2/models/knowledge_base_listing.rb +278 -0
  691. data/lib/purecloudplatformclientv2/models/knowledge_category.rb +403 -0
  692. data/lib/purecloudplatformclientv2/models/knowledge_category_request.rb +311 -0
  693. data/lib/purecloudplatformclientv2/models/knowledge_document.rb +501 -0
  694. data/lib/purecloudplatformclientv2/models/knowledge_document_bulk_request.rb +327 -0
  695. data/lib/purecloudplatformclientv2/models/knowledge_document_request.rb +301 -0
  696. data/lib/purecloudplatformclientv2/models/knowledge_extended_category.rb +457 -0
  697. data/lib/purecloudplatformclientv2/models/knowledge_search_document.rb +527 -0
  698. data/lib/purecloudplatformclientv2/models/knowledge_search_request.rb +371 -0
  699. data/lib/purecloudplatformclientv2/models/knowledge_search_response.rb +334 -0
  700. data/lib/purecloudplatformclientv2/models/knowledge_training.rb +489 -0
  701. data/lib/purecloudplatformclientv2/models/language_entity_listing.rb +23 -23
  702. data/lib/purecloudplatformclientv2/models/lex_bot_alias_entity_listing.rb +23 -23
  703. data/lib/purecloudplatformclientv2/models/lex_bot_entity_listing.rb +23 -23
  704. data/lib/purecloudplatformclientv2/models/library_entity_listing.rb +23 -23
  705. data/lib/purecloudplatformclientv2/models/line_base_entity_listing.rb +23 -23
  706. data/lib/purecloudplatformclientv2/models/line_entity_listing.rb +23 -23
  707. data/lib/purecloudplatformclientv2/models/line_integration_entity_listing.rb +23 -23
  708. data/lib/purecloudplatformclientv2/models/{list_wrapper_wfm_forecast_modification.rb → list_wrapper_interval.rb} +2 -2
  709. data/lib/purecloudplatformclientv2/models/location_entity_listing.rb +23 -23
  710. data/lib/purecloudplatformclientv2/models/logical_interface_entity_listing.rb +23 -23
  711. data/lib/purecloudplatformclientv2/models/management_unit_listing.rb +23 -23
  712. data/lib/purecloudplatformclientv2/models/match_shift_trade_request.rb +264 -0
  713. data/lib/purecloudplatformclientv2/models/match_shift_trade_response.rb +258 -0
  714. data/lib/purecloudplatformclientv2/models/max_length.rb +238 -0
  715. data/lib/purecloudplatformclientv2/models/message.rb +30 -4
  716. data/lib/purecloudplatformclientv2/models/message_conversation_entity_listing.rb +23 -23
  717. data/lib/purecloudplatformclientv2/models/messaging_integration_entity_listing.rb +23 -23
  718. data/lib/purecloudplatformclientv2/models/messaging_sticker_entity_listing.rb +23 -23
  719. data/lib/purecloudplatformclientv2/models/messaging_template_request.rb +230 -0
  720. data/lib/purecloudplatformclientv2/models/metabase.rb +2 -2
  721. data/lib/purecloudplatformclientv2/models/min_length.rb +238 -0
  722. data/lib/purecloudplatformclientv2/models/mu_reschedule_result_wrapper.rb +204 -0
  723. data/lib/purecloudplatformclientv2/models/named_entity_annotation.rb +207 -0
  724. data/lib/purecloudplatformclientv2/models/named_entity_type_binding.rb +238 -0
  725. data/lib/purecloudplatformclientv2/models/named_entity_type_definition.rb +264 -0
  726. data/lib/purecloudplatformclientv2/models/named_entity_type_item.rb +235 -0
  727. data/lib/purecloudplatformclientv2/models/named_entity_type_mechanism.rb +280 -0
  728. data/lib/purecloudplatformclientv2/models/nlu_confusion_matrix_column.rb +238 -0
  729. data/lib/purecloudplatformclientv2/models/nlu_confusion_matrix_row.rb +240 -0
  730. data/lib/purecloudplatformclientv2/models/nlu_detection_context.rb +228 -0
  731. data/lib/purecloudplatformclientv2/models/nlu_detection_input.rb +207 -0
  732. data/lib/purecloudplatformclientv2/models/nlu_detection_output.rb +232 -0
  733. data/lib/purecloudplatformclientv2/models/nlu_detection_request.rb +233 -0
  734. data/lib/purecloudplatformclientv2/models/nlu_detection_response.rb +252 -0
  735. data/lib/purecloudplatformclientv2/models/nlu_domain.rb +363 -0
  736. data/lib/purecloudplatformclientv2/models/nlu_domain_listing.rb +428 -0
  737. data/lib/purecloudplatformclientv2/models/nlu_domain_version.rb +506 -0
  738. data/lib/purecloudplatformclientv2/models/nlu_domain_version_listing.rb +428 -0
  739. data/lib/purecloudplatformclientv2/models/{intraday_metric.rb → nlu_domain_version_quality_report.rb} +57 -28
  740. data/lib/purecloudplatformclientv2/models/nlu_domain_version_training_response.rb +227 -0
  741. data/lib/purecloudplatformclientv2/models/nlu_feedback_listing.rb +428 -0
  742. data/lib/purecloudplatformclientv2/models/{create_queue_media_association_request.rb → nlu_feedback_request.rb} +40 -26
  743. data/lib/purecloudplatformclientv2/models/nlu_feedback_response.rb +334 -0
  744. data/lib/purecloudplatformclientv2/models/{generate_short_term_forecast_request.rb → nlu_quality_report_summary.rb} +12 -10
  745. data/lib/purecloudplatformclientv2/models/nlu_quality_report_summary_metric.rb +238 -0
  746. data/lib/purecloudplatformclientv2/models/nlu_utterance.rb +209 -0
  747. data/lib/purecloudplatformclientv2/models/nlu_utterance_segment.rb +233 -0
  748. data/lib/purecloudplatformclientv2/models/note_listing.rb +23 -23
  749. data/lib/purecloudplatformclientv2/models/o_auth_client_entity_listing.rb +23 -23
  750. data/lib/purecloudplatformclientv2/models/o_auth_provider_entity_listing.rb +23 -23
  751. data/lib/purecloudplatformclientv2/models/organization_presence_entity_listing.rb +23 -23
  752. data/lib/purecloudplatformclientv2/models/organization_role_entity_listing.rb +23 -23
  753. data/lib/purecloudplatformclientv2/models/orphan_recording_listing.rb +23 -23
  754. data/lib/purecloudplatformclientv2/models/outbound_route_base_entity_listing.rb +23 -23
  755. data/lib/purecloudplatformclientv2/models/outbound_route_entity_listing.rb +23 -23
  756. data/lib/purecloudplatformclientv2/models/patch_bu_rescheduling_options_management_unit_request.rb +233 -0
  757. data/lib/purecloudplatformclientv2/models/patch_bu_rescheduling_options_request.rb +204 -0
  758. data/lib/purecloudplatformclientv2/models/{reschedule_result.rb → patch_bu_schedule_run_request.rb} +9 -9
  759. data/lib/purecloudplatformclientv2/models/patch_shift_trade_request.rb +285 -0
  760. data/lib/purecloudplatformclientv2/models/permission_collection_entity_listing.rb +23 -23
  761. data/lib/purecloudplatformclientv2/models/phone_base_entity_listing.rb +23 -23
  762. data/lib/purecloudplatformclientv2/models/phone_entity_listing.rb +23 -23
  763. data/lib/purecloudplatformclientv2/models/phone_meta_base_entity_listing.rb +23 -23
  764. data/lib/purecloudplatformclientv2/models/physical_interface_entity_listing.rb +23 -23
  765. data/lib/purecloudplatformclientv2/models/{service_goal_group.rb → planning_group.rb} +19 -24
  766. data/lib/purecloudplatformclientv2/models/planning_group_list.rb +204 -0
  767. data/lib/purecloudplatformclientv2/models/planning_group_reference.rb +229 -0
  768. data/lib/purecloudplatformclientv2/models/policy_entity_listing.rb +23 -23
  769. data/lib/purecloudplatformclientv2/models/prompt_asset_entity_listing.rb +23 -23
  770. data/lib/purecloudplatformclientv2/models/prompt_entity_listing.rb +23 -23
  771. data/lib/purecloudplatformclientv2/models/quality_audit_page.rb +23 -23
  772. data/lib/purecloudplatformclientv2/models/queue_conversation_callback_event_topic_callback_media_participant.rb +26 -1
  773. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_call.rb +26 -1
  774. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_callback.rb +51 -1
  775. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_chat.rb +26 -1
  776. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_cobrowse.rb +26 -1
  777. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_email.rb +26 -1
  778. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_message.rb +26 -1
  779. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_screenshare.rb +26 -1
  780. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_social_expression.rb +26 -1
  781. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_video.rb +26 -1
  782. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_call.rb +26 -1
  783. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_callback.rb +51 -1
  784. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_chat.rb +26 -1
  785. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_cobrowse.rb +26 -1
  786. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_email.rb +26 -1
  787. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_message.rb +26 -1
  788. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_screenshare.rb +26 -1
  789. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_social_expression.rb +26 -1
  790. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_video.rb +26 -1
  791. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_call.rb +26 -1
  792. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_callback.rb +51 -1
  793. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_chat.rb +26 -1
  794. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_cobrowse.rb +26 -1
  795. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_email.rb +26 -1
  796. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_message.rb +26 -1
  797. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_screenshare.rb +26 -1
  798. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_social_expression.rb +26 -1
  799. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_video.rb +26 -1
  800. data/lib/purecloudplatformclientv2/models/queue_entity_listing.rb +23 -23
  801. data/lib/purecloudplatformclientv2/models/queue_member_entity_listing.rb +23 -23
  802. data/lib/purecloudplatformclientv2/models/recipient_listing.rb +23 -23
  803. data/lib/purecloudplatformclientv2/models/recording_job_entity_listing.rb +23 -23
  804. data/lib/purecloudplatformclientv2/models/relationship_listing.rb +23 -23
  805. data/lib/purecloudplatformclientv2/models/report_meta_data_entity_listing.rb +23 -23
  806. data/lib/purecloudplatformclientv2/models/report_run_entry_entity_domain_listing.rb +23 -23
  807. data/lib/purecloudplatformclientv2/models/report_schedule_entity_listing.rb +23 -23
  808. data/lib/purecloudplatformclientv2/models/reporting_export_job_listing.rb +23 -23
  809. data/lib/purecloudplatformclientv2/models/reporting_export_job_request.rb +32 -4
  810. data/lib/purecloudplatformclientv2/models/reporting_export_job_response.rb +57 -1
  811. data/lib/purecloudplatformclientv2/models/reporting_export_metadata_job_listing.rb +23 -23
  812. data/lib/purecloudplatformclientv2/models/rescheduling_management_unit_response.rb +228 -0
  813. data/lib/purecloudplatformclientv2/models/{rescheduling_options_response.rb → rescheduling_options_run_response.rb} +54 -84
  814. data/lib/purecloudplatformclientv2/models/response_entity_list.rb +23 -23
  815. data/lib/purecloudplatformclientv2/models/response_entity_listing.rb +23 -23
  816. data/lib/purecloudplatformclientv2/models/response_set_entity_listing.rb +23 -23
  817. data/lib/purecloudplatformclientv2/models/route_path_request.rb +333 -0
  818. data/lib/purecloudplatformclientv2/models/{route_group_attributes.rb → route_path_response.rb} +6 -16
  819. data/lib/purecloudplatformclientv2/models/rule_set_entity_listing.rb +23 -23
  820. data/lib/purecloudplatformclientv2/models/schedule_entity_listing.rb +23 -23
  821. data/lib/purecloudplatformclientv2/models/schedule_generation_message.rb +244 -0
  822. data/lib/purecloudplatformclientv2/models/schedule_generation_result.rb +282 -0
  823. data/lib/purecloudplatformclientv2/models/schedule_generation_result_summary.rb +254 -0
  824. data/lib/purecloudplatformclientv2/models/schedule_group_entity_listing.rb +23 -23
  825. data/lib/purecloudplatformclientv2/models/scheduler_message_argument.rb +242 -0
  826. data/lib/purecloudplatformclientv2/models/scheduling_testing_options_request.rb +280 -0
  827. data/lib/purecloudplatformclientv2/models/{import_short_term_forecast_request.rb → schema.rb} +50 -35
  828. data/lib/purecloudplatformclientv2/models/schema_category_entity_listing.rb +23 -23
  829. data/lib/purecloudplatformclientv2/models/schema_quantity_limits.rb +539 -0
  830. data/lib/purecloudplatformclientv2/models/schema_reference_entity_listing.rb +23 -23
  831. data/lib/purecloudplatformclientv2/models/scim_v2_enterprise_user.rb +30 -4
  832. data/lib/purecloudplatformclientv2/models/screen_recording_session_listing.rb +23 -23
  833. data/lib/purecloudplatformclientv2/models/screenshare.rb +30 -4
  834. data/lib/purecloudplatformclientv2/models/script_entity_listing.rb +23 -23
  835. data/lib/purecloudplatformclientv2/models/search_shift_trade_response.rb +256 -0
  836. data/lib/purecloudplatformclientv2/models/search_shift_trades_request.rb +235 -0
  837. data/lib/purecloudplatformclientv2/models/search_shift_trades_response.rb +204 -0
  838. data/lib/purecloudplatformclientv2/models/security_profile_entity_listing.rb +23 -23
  839. data/lib/purecloudplatformclientv2/models/service_goal_template.rb +358 -0
  840. data/lib/purecloudplatformclientv2/models/service_goal_template_list.rb +204 -0
  841. data/lib/purecloudplatformclientv2/models/service_goal_template_reference.rb +228 -0
  842. data/lib/purecloudplatformclientv2/models/{list_wrapper_forecast_source_day_pointer.rb → set_wrapper_route_path_request.rb} +2 -2
  843. data/lib/purecloudplatformclientv2/models/share_entity_listing.rb +23 -23
  844. data/lib/purecloudplatformclientv2/models/shift_trade_activity_preview_response.rb +280 -0
  845. data/lib/purecloudplatformclientv2/models/shift_trade_match_review_response.rb +284 -0
  846. data/lib/purecloudplatformclientv2/models/shift_trade_match_review_user_response.rb +306 -0
  847. data/lib/purecloudplatformclientv2/models/shift_trade_match_violation.rb +244 -0
  848. data/lib/purecloudplatformclientv2/models/shift_trade_preview_response.rb +204 -0
  849. data/lib/purecloudplatformclientv2/models/shift_trade_response.rb +2 -2
  850. data/lib/purecloudplatformclientv2/models/site_entity_listing.rb +23 -23
  851. data/lib/purecloudplatformclientv2/models/skill_entity_listing.rb +23 -23
  852. data/lib/purecloudplatformclientv2/models/sms_address_entity_listing.rb +23 -23
  853. data/lib/purecloudplatformclientv2/models/sms_phone_number_entity_listing.rb +23 -23
  854. data/lib/purecloudplatformclientv2/models/social_expression.rb +30 -4
  855. data/lib/purecloudplatformclientv2/models/source_planning_group_request.rb +239 -0
  856. data/lib/purecloudplatformclientv2/models/station_entity_listing.rb +23 -23
  857. data/lib/purecloudplatformclientv2/models/subject_division_grants_entity_listing.rb +23 -23
  858. data/lib/purecloudplatformclientv2/models/survey_form_entity_listing.rb +23 -23
  859. data/lib/purecloudplatformclientv2/models/system_prompt_asset_entity_listing.rb +23 -23
  860. data/lib/purecloudplatformclientv2/models/system_prompt_entity_listing.rb +23 -23
  861. data/lib/purecloudplatformclientv2/models/tag_value_entity_listing.rb +23 -23
  862. data/lib/purecloudplatformclientv2/models/{user_schedules_partial_upload_request.rb → template_parameter.rb} +34 -16
  863. data/lib/purecloudplatformclientv2/models/test_message.rb +375 -0
  864. data/lib/purecloudplatformclientv2/models/text_message_listing.rb +23 -23
  865. data/lib/purecloudplatformclientv2/models/{time_off_request_lookup.rb → time_off_request.rb} +1 -1
  866. data/lib/purecloudplatformclientv2/models/{time_off_request_lookup_list.rb → time_off_request_listing.rb} +2 -2
  867. data/lib/purecloudplatformclientv2/models/time_zone_entity_listing.rb +23 -23
  868. data/lib/purecloudplatformclientv2/models/training_listing.rb +278 -0
  869. data/lib/purecloudplatformclientv2/models/transcription_settings.rb +30 -4
  870. data/lib/purecloudplatformclientv2/models/trunk_base_entity_listing.rb +23 -23
  871. data/lib/purecloudplatformclientv2/models/trunk_entity_listing.rb +23 -23
  872. data/lib/purecloudplatformclientv2/models/trunk_metabase_entity_listing.rb +23 -23
  873. data/lib/purecloudplatformclientv2/models/trust_entity_listing.rb +23 -23
  874. data/lib/purecloudplatformclientv2/models/trust_user_entity_listing.rb +23 -23
  875. data/lib/purecloudplatformclientv2/models/trustor_entity_listing.rb +23 -23
  876. data/lib/purecloudplatformclientv2/models/tts_engine_entity_listing.rb +23 -23
  877. data/lib/purecloudplatformclientv2/models/tts_voice_entity_listing.rb +23 -23
  878. data/lib/purecloudplatformclientv2/models/twitter_integration_entity_listing.rb +23 -23
  879. data/lib/purecloudplatformclientv2/models/{intraday_queue.rb → update_business_unit_request.rb} +22 -24
  880. data/lib/purecloudplatformclientv2/models/update_business_unit_settings.rb +299 -0
  881. data/lib/purecloudplatformclientv2/models/{import_week_schedule_request.rb → update_coaching_appointment_request.rb} +60 -39
  882. data/lib/purecloudplatformclientv2/models/update_planning_group_request.rb +285 -0
  883. data/lib/purecloudplatformclientv2/models/update_service_goal_template.rb +311 -0
  884. data/lib/purecloudplatformclientv2/models/upload_url_request.rb +254 -0
  885. data/lib/purecloudplatformclientv2/models/upload_url_response.rb +230 -0
  886. data/lib/purecloudplatformclientv2/models/user_action_category_entity_listing.rb +23 -23
  887. data/lib/purecloudplatformclientv2/models/user_app_entity_listing.rb +23 -23
  888. data/lib/purecloudplatformclientv2/models/user_entity_listing.rb +23 -23
  889. data/lib/purecloudplatformclientv2/models/user_language_entity_listing.rb +23 -23
  890. data/lib/purecloudplatformclientv2/models/user_profile_entity_listing.rb +23 -23
  891. data/lib/purecloudplatformclientv2/models/user_queue_entity_listing.rb +23 -23
  892. data/lib/purecloudplatformclientv2/models/user_recording_entity_listing.rb +23 -23
  893. data/lib/purecloudplatformclientv2/models/{service_goal_group_list.rb → user_schedule_adherence_listing.rb} +10 -11
  894. data/lib/purecloudplatformclientv2/models/user_skill_entity_listing.rb +23 -23
  895. data/lib/purecloudplatformclientv2/models/validation_limits.rb +326 -0
  896. data/lib/purecloudplatformclientv2/models/value_wrapper_date.rb +203 -0
  897. data/lib/purecloudplatformclientv2/models/value_wrapper_string.rb +203 -0
  898. data/lib/purecloudplatformclientv2/models/video.rb +30 -4
  899. data/lib/purecloudplatformclientv2/models/voicemail_message_entity_listing.rb +23 -23
  900. data/lib/purecloudplatformclientv2/models/web_chat_member_info_entity_list.rb +23 -23
  901. data/lib/purecloudplatformclientv2/models/week_shift_trade_list_response.rb +203 -0
  902. data/lib/purecloudplatformclientv2/models/week_shift_trade_response.rb +228 -0
  903. data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_learning_assignment_rule_run_notification.rb +228 -0
  904. data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_learning_module_reference.rb +226 -0
  905. data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_wem_learning_assignments_created.rb +201 -0
  906. data/lib/purecloudplatformclientv2/models/wem_learning_assignment_topic_learning_assignment_notification.rb +440 -0
  907. data/lib/purecloudplatformclientv2/models/{intraday_performance_prediction_agent_data.rb → wem_learning_assignment_topic_learning_module_reference.rb} +33 -9
  908. data/lib/purecloudplatformclientv2/models/{partial_upload_response.rb → wem_learning_assignment_topic_user_reference.rb} +1 -2
  909. data/lib/purecloudplatformclientv2/models/{wfm_intraday_queue_listing.rb → wfm_intraday_planning_group_listing.rb} +6 -5
  910. data/lib/purecloudplatformclientv2/models/whats_app_integration_entity_listing.rb +23 -23
  911. data/lib/purecloudplatformclientv2/models/workspace_entity_listing.rb +23 -23
  912. data/lib/purecloudplatformclientv2/models/workspace_member_entity_listing.rb +23 -23
  913. data/lib/purecloudplatformclientv2/models/wrapup_code_entity_listing.rb +23 -23
  914. data/lib/purecloudplatformclientv2/version.rb +1 -1
  915. metadata +424 -120
  916. data/docs/AsyncWeekScheduleResponse.md +0 -16
  917. data/docs/CopyShortTermForecastRequest.md +0 -14
  918. data/docs/CopyWeekScheduleRequest.md +0 -14
  919. data/docs/CreateQueueMediaAssociationRequest.md +0 -15
  920. data/docs/CreateServiceGoalGroupRequest.md +0 -15
  921. data/docs/ForecastGenerationResult.md +0 -13
  922. data/docs/ForecastGenerationRouteGroupResult.md +0 -14
  923. data/docs/ForecastResultResponse.md +0 -14
  924. data/docs/GenerateShortTermForecastRequest.md +0 -13
  925. data/docs/GenerateShortTermForecastResponse.md +0 -16
  926. data/docs/GenerateWeekScheduleRequest.md +0 -14
  927. data/docs/GenerateWeekScheduleResponse.md +0 -15
  928. data/docs/ImportShortTermForecastRequest.md +0 -16
  929. data/docs/ImportWeekScheduleRequest.md +0 -17
  930. data/docs/IntradayDataGroup.md +0 -19
  931. data/docs/IntradayForecastData.md +0 -15
  932. data/docs/IntradayHistoricalAgentData.md +0 -14
  933. data/docs/IntradayHistoricalQueueData.md +0 -20
  934. data/docs/IntradayMetric.md +0 -14
  935. data/docs/IntradayPerformancePredictionAgentData.md +0 -13
  936. data/docs/IntradayPerformancePredictionQueueData.md +0 -15
  937. data/docs/IntradayQueryDataCommand.md +0 -17
  938. data/docs/IntradayQueue.md +0 -15
  939. data/docs/IntradayScheduleData.md +0 -14
  940. data/docs/ListWrapperForecastSourceDayPointer.md +0 -13
  941. data/docs/ListWrapperWfmForecastModification.md +0 -13
  942. data/docs/QueueMediaAssociation.md +0 -16
  943. data/docs/RescheduleRequest.md +0 -20
  944. data/docs/RescheduleResult.md +0 -13
  945. data/docs/ReschedulingOptionsResponse.md +0 -22
  946. data/docs/RouteGroup.md +0 -18
  947. data/docs/RouteGroupAttributes.md +0 -16
  948. data/docs/RouteGroupList.md +0 -14
  949. data/docs/SchedulingRunListResponse.md +0 -13
  950. data/docs/SchedulingRunResponse.md +0 -28
  951. data/docs/ServiceGoalGroup.md +0 -18
  952. data/docs/ServiceGoalGroupGoals.md +0 -15
  953. data/docs/ServiceGoalGroupList.md +0 -14
  954. data/docs/ShortTermForecast.md +0 -22
  955. data/docs/ShortTermForecastListResponse.md +0 -13
  956. data/docs/ShortTermForecastResponse.md +0 -15
  957. data/docs/SpeechTextAnalyticsApi.md +0 -80
  958. data/docs/TimeOffRequestEntityList.md +0 -13
  959. data/docs/TimeOffRequestLookupList.md +0 -13
  960. data/docs/TranscriptProperty.md +0 -15
  961. data/docs/UnscheduledAgentWarning.md +0 -14
  962. data/docs/UpdateWeekScheduleRequest.md +0 -21
  963. data/docs/UserSchedulesPartialUploadRequest.md +0 -13
  964. data/docs/WfmForecastModificationAttributes.md +0 -16
  965. data/docs/WfmIntradayQueueListing.md +0 -14
  966. data/lib/purecloudplatformclientv2/api/speech_text_analytics_api.rb +0 -102
  967. data/lib/purecloudplatformclientv2/models/intraday_forecast_data.rb +0 -254
  968. data/lib/purecloudplatformclientv2/models/intraday_historical_agent_data.rb +0 -228
  969. data/lib/purecloudplatformclientv2/models/intraday_schedule_data.rb +0 -228
  970. data/lib/purecloudplatformclientv2/models/unscheduled_agent_warning.rb +0 -242
@@ -12,10 +12,10 @@ title: CallableTimeSetEntityListing
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
14
  | **first_uri** | **String** | | [optional] |
15
- | **previous_uri** | **String** | | [optional] |
16
- | **last_uri** | **String** | | [optional] |
17
15
  | **self_uri** | **String** | | [optional] |
18
16
  | **next_uri** | **String** | | [optional] |
17
+ | **previous_uri** | **String** | | [optional] |
18
+ | **last_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -19,6 +19,7 @@ title: Callback
19
19
  | **callback_numbers** | **Array<String>** | The phone number(s) to use to place the callback. | [optional] |
20
20
  | **callback_user_name** | **String** | The name of the user requesting a callback. | [optional] |
21
21
  | **script_id** | **String** | The UUID of the script to use. | [optional] |
22
+ | **external_campaign** | **BOOLEAN** | True if the call for the callback uses external dialing. | [optional] |
22
23
  | **skip_enabled** | **BOOLEAN** | True if the ability to skip a callback should be enabled. | [optional] |
23
24
  | **timeout_seconds** | **Integer** | The number of seconds before the system automatically places a call for a callback. 0 means the automatic placement is disabled. | [optional] |
24
25
  | **start_alerting_time** | **DateTime** | The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
@@ -28,6 +29,7 @@ title: Callback
28
29
  | **automated_callback_config_id** | **String** | The id of the config for automatically placing the callback (and handling the disposition). If null, the callback will not be placed automatically but routed to an agent as per normal. | [optional] |
29
30
  | **provider** | **String** | The source provider for the callback. | [optional] |
30
31
  | **peer_id** | **String** | The id of the peer communication corresponding to a matching leg for this communication. | [optional] |
32
+ | **wrapup** | [**Wrapup**](Wrapup.html) | Call wrap up or disposition data. | [optional] |
31
33
  {: class="table table-striped"}
32
34
 
33
35
 
@@ -19,6 +19,7 @@ title: CallbackBasic
19
19
  | **callback_numbers** | **Array<String>** | The phone number(s) to use to place the callback. | [optional] |
20
20
  | **callback_user_name** | **String** | The name of the user requesting a callback. | [optional] |
21
21
  | **script_id** | **String** | The UUID of the script to use. | [optional] |
22
+ | **external_campaign** | **BOOLEAN** | True if the call for the callback uses external dialing. | [optional] |
22
23
  | **skip_enabled** | **BOOLEAN** | True if the ability to skip a callback should be enabled. | [optional] |
23
24
  | **timeout_seconds** | **Integer** | The number of seconds before the system automatically places a call for a callback. 0 means the automatic placement is disabled. | [optional] |
24
25
  | **start_alerting_time** | **DateTime** | The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
@@ -28,6 +29,7 @@ title: CallbackBasic
28
29
  | **automated_callback_config_id** | **String** | The id of the config for automatically placing the callback (and handling the disposition). If null, the callback will not be placed automatically but routed to an agent as per normal. | [optional] |
29
30
  | **provider** | **String** | The source provider for the callback. | [optional] |
30
31
  | **peer_id** | **String** | The id of the peer communication corresponding to a matching leg for this communication. | [optional] |
32
+ | **wrapup** | [**Wrapup**](Wrapup.html) | Call wrap up or disposition data. | [optional] |
31
33
  {: class="table table-striped"}
32
34
 
33
35
 
@@ -12,10 +12,10 @@ title: CallbackConversationEntityListing
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
14
  | **first_uri** | **String** | | [optional] |
15
- | **previous_uri** | **String** | | [optional] |
16
- | **last_uri** | **String** | | [optional] |
17
15
  | **self_uri** | **String** | | [optional] |
18
16
  | **next_uri** | **String** | | [optional] |
17
+ | **previous_uri** | **String** | | [optional] |
18
+ | **last_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -44,7 +44,8 @@ title: CallbackMediaParticipant
44
44
  | **voicemail** | [**Voicemail**](Voicemail.html) | The voicemail associated with this callback. | [optional] |
45
45
  | **callback_numbers** | **Array<String>** | The list of phone number to use for this callback. | [optional] |
46
46
  | **callback_user_name** | **String** | The name of the callback target. | [optional] |
47
- | **skip_enabled** | **BOOLEAN** | If true, the callback can be skipped | [optional] |
47
+ | **external_campaign** | **BOOLEAN** | True if the call for the callback uses external dialing. | [optional] |
48
+ | **skip_enabled** | **BOOLEAN** | If true, the callback can be skipped. | [optional] |
48
49
  | **timeout_seconds** | **Integer** | Duration in seconds before the callback will be auto-dialed. | [optional] |
49
50
  | **automated_callback_config_id** | **String** | The id of the config for automatically placing the callback (and handling the disposition). If absent, the callback will not be placed automatically but routed to an agent as per normal. | [optional] |
50
51
  | **callback_scheduled_time** | **DateTime** | Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
@@ -12,10 +12,10 @@ title: CampaignDivisionViewListing
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
14
  | **first_uri** | **String** | | [optional] |
15
- | **previous_uri** | **String** | | [optional] |
16
- | **last_uri** | **String** | | [optional] |
17
15
  | **self_uri** | **String** | | [optional] |
18
16
  | **next_uri** | **String** | | [optional] |
17
+ | **previous_uri** | **String** | | [optional] |
18
+ | **last_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -12,10 +12,10 @@ title: CampaignEntityListing
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
14
  | **first_uri** | **String** | | [optional] |
15
- | **previous_uri** | **String** | | [optional] |
16
- | **last_uri** | **String** | | [optional] |
17
15
  | **self_uri** | **String** | | [optional] |
18
16
  | **next_uri** | **String** | | [optional] |
17
+ | **previous_uri** | **String** | | [optional] |
18
+ | **last_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -12,10 +12,10 @@ title: CampaignRuleEntityListing
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
14
  | **first_uri** | **String** | | [optional] |
15
- | **previous_uri** | **String** | | [optional] |
16
- | **last_uri** | **String** | | [optional] |
17
15
  | **self_uri** | **String** | | [optional] |
18
16
  | **next_uri** | **String** | | [optional] |
17
+ | **previous_uri** | **String** | | [optional] |
18
+ | **last_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -12,10 +12,10 @@ title: CampaignSequenceEntityListing
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
14
  | **first_uri** | **String** | | [optional] |
15
- | **previous_uri** | **String** | | [optional] |
16
- | **last_uri** | **String** | | [optional] |
17
15
  | **self_uri** | **String** | | [optional] |
18
16
  | **next_uri** | **String** | | [optional] |
17
+ | **previous_uri** | **String** | | [optional] |
18
+ | **last_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -0,0 +1,16 @@
1
+ ---
2
+ title: CategoryListing
3
+ ---
4
+ ## PureCloud::CategoryListing
5
+
6
+ ## Properties
7
+
8
+ |Name | Type | Description | Notes|
9
+ |------------ | ------------- | ------------- | -------------|
10
+ | **entities** | [**Array<KnowledgeCategory>**](KnowledgeCategory.html) | | [optional] |
11
+ | **next_uri** | **String** | | [optional] |
12
+ | **self_uri** | **String** | | [optional] |
13
+ | **previous_uri** | **String** | | [optional] |
14
+ {: class="table table-striped"}
15
+
16
+
@@ -12,10 +12,10 @@ title: CertificateAuthorityEntityListing
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
14
  | **first_uri** | **String** | | [optional] |
15
- | **previous_uri** | **String** | | [optional] |
16
- | **last_uri** | **String** | | [optional] |
17
15
  | **self_uri** | **String** | | [optional] |
18
16
  | **next_uri** | **String** | | [optional] |
17
+ | **previous_uri** | **String** | | [optional] |
18
+ | **last_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -12,10 +12,10 @@ title: ChatConversationEntityListing
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
14
  | **first_uri** | **String** | | [optional] |
15
- | **previous_uri** | **String** | | [optional] |
16
- | **last_uri** | **String** | | [optional] |
17
15
  | **self_uri** | **String** | | [optional] |
18
16
  | **next_uri** | **String** | | [optional] |
17
+ | **previous_uri** | **String** | | [optional] |
18
+ | **last_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -12,10 +12,10 @@ title: ClientAppEntityListing
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
14
  | **first_uri** | **String** | | [optional] |
15
- | **previous_uri** | **String** | | [optional] |
16
- | **last_uri** | **String** | | [optional] |
17
15
  | **self_uri** | **String** | | [optional] |
18
16
  | **next_uri** | **String** | | [optional] |
17
+ | **previous_uri** | **String** | | [optional] |
18
+ | **last_uri** | **String** | | [optional] |
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  | **page_count** | **Integer** | | [optional] |
20
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  {: class="table table-striped"}
21
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@@ -0,0 +1,21 @@
1
+ ---
2
+ title: CoachingAnnotation
3
+ ---
4
+ ## PureCloud::CoachingAnnotation
5
+
6
+ ## Properties
7
+
8
+ |Name | Type | Description | Notes|
9
+ |------------ | ------------- | ------------- | -------------|
10
+ | **id** | **String** | The globally unique identifier for the object. | [optional] |
11
+ | **created_by** | [**UserReference**](UserReference.html) | The user who created the annotation. | [optional] |
12
+ | **date_created** | **DateTime** | The date/time the annotation was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
13
+ | **modified_by** | [**UserReference**](UserReference.html) | The last user to modify the annotation. | [optional] |
14
+ | **date_modified** | **DateTime** | The date/time the annotation was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
15
+ | **text** | **String** | The text of the annotation. | |
16
+ | **is_deleted** | **BOOLEAN** | Flag indicating whether the annotation is deleted. | [optional] |
17
+ | **access_type** | **String** | Determines the permissions required to view this item. | [optional] |
18
+ | **self_uri** | **String** | The URI for this object | [optional] |
19
+ {: class="table table-striped"}
20
+
21
+
@@ -0,0 +1,14 @@
1
+ ---
2
+ title: CoachingAnnotationCreateRequest
3
+ ---
4
+ ## PureCloud::CoachingAnnotationCreateRequest
5
+
6
+ ## Properties
7
+
8
+ |Name | Type | Description | Notes|
9
+ |------------ | ------------- | ------------- | -------------|
10
+ | **text** | **String** | The text of the annotation. | |
11
+ | **access_type** | **String** | Determines the permissions required to view this item. | |
12
+ {: class="table table-striped"}
13
+
14
+
@@ -0,0 +1,22 @@
1
+ ---
2
+ title: CoachingAnnotationList
3
+ ---
4
+ ## PureCloud::CoachingAnnotationList
5
+
6
+ ## Properties
7
+
8
+ |Name | Type | Description | Notes|
9
+ |------------ | ------------- | ------------- | -------------|
10
+ | **entities** | [**Array<CoachingAnnotation>**](CoachingAnnotation.html) | | [optional] |
11
+ | **page_size** | **Integer** | | [optional] |
12
+ | **page_number** | **Integer** | | [optional] |
13
+ | **total** | **Integer** | | [optional] |
14
+ | **first_uri** | **String** | | [optional] |
15
+ | **self_uri** | **String** | | [optional] |
16
+ | **next_uri** | **String** | | [optional] |
17
+ | **previous_uri** | **String** | | [optional] |
18
+ | **last_uri** | **String** | | [optional] |
19
+ | **page_count** | **Integer** | | [optional] |
20
+ {: class="table table-striped"}
21
+
22
+
@@ -0,0 +1,1132 @@
1
+ ---
2
+ title: CoachingApi
3
+ ---
4
+
5
+ ## PureCloud::CoachingApi
6
+
7
+ All URIs are relative to *https://api.mypurecloud.com*
8
+
9
+ Method | Description
10
+ ------------- | ------------- | -------------
11
+ [**delete_coaching_appointment**](CoachingApi.html#delete_coaching_appointment) | Delete an existing appointment
12
+ [**delete_coaching_appointment_annotation**](CoachingApi.html#delete_coaching_appointment_annotation) | Delete an existing annotation
13
+ [**get_coaching_appointment**](CoachingApi.html#get_coaching_appointment) | Retrieve an appointment
14
+ [**get_coaching_appointment_annotation**](CoachingApi.html#get_coaching_appointment_annotation) | Retrieve an annotation.
15
+ [**get_coaching_appointment_annotations**](CoachingApi.html#get_coaching_appointment_annotations) | Get a list of annotations.
16
+ [**get_coaching_appointment_statuses**](CoachingApi.html#get_coaching_appointment_statuses) | Get the list of status changes for a coaching appointment.
17
+ [**get_coaching_appointments**](CoachingApi.html#get_coaching_appointments) | Get appointments for users and optional date range
18
+ [**get_coaching_appointments_me**](CoachingApi.html#get_coaching_appointments_me) | Get my appointments for a given date range
19
+ [**get_coaching_notification**](CoachingApi.html#get_coaching_notification) | Get an existing notification
20
+ [**get_coaching_notifications**](CoachingApi.html#get_coaching_notifications) | Retrieve the list of your notifications.
21
+ [**patch_coaching_appointment**](CoachingApi.html#patch_coaching_appointment) | Update an existing appointment
22
+ [**patch_coaching_appointment_annotation**](CoachingApi.html#patch_coaching_appointment_annotation) | Update an existing annotation.
23
+ [**patch_coaching_appointment_status**](CoachingApi.html#patch_coaching_appointment_status) | Update the status of a coaching appointment
24
+ [**patch_coaching_notification**](CoachingApi.html#patch_coaching_notification) | Update an existing notification.
25
+ [**post_coaching_appointment_annotations**](CoachingApi.html#post_coaching_appointment_annotations) | Create a new annotation.
26
+ [**post_coaching_appointments**](CoachingApi.html#post_coaching_appointments) | Create a new appointment
27
+ {: class="table table-striped"}
28
+
29
+ <a name="delete_coaching_appointment"></a>
30
+
31
+ ## delete_coaching_appointment(appointment_id)
32
+
33
+
34
+
35
+ Delete an existing appointment
36
+
37
+ Permission not required if you are the creator of the appointment
38
+
39
+ Wraps DELETE /api/v2/coaching/appointments/{appointmentId}
40
+
41
+ Requires ANY permissions:
42
+
43
+ * COACHING:APPOINTMENT:DELETE
44
+
45
+
46
+ ### Example
47
+ ```{"language":"ruby"}
48
+ # load the gem
49
+ require 'purecloudplatformclientv2'
50
+ # setup authorization
51
+ @secret = ENV['PURECLOUD_SECRET']
52
+ @id = ENV['PURECLOUD_CLIENT_ID']
53
+ environment = "mypurecloud.com"
54
+
55
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
56
+
57
+ PureCloud.configure do |config|
58
+ config.access_token = @authToken
59
+ end
60
+
61
+ api_instance = PureCloud::CoachingApi.new
62
+
63
+ appointment_id = "appointment_id_example" # String | The ID of the coaching appointment.
64
+
65
+
66
+ begin
67
+ #Delete an existing appointment
68
+ api_instance.delete_coaching_appointment(appointment_id)
69
+ rescue PureCloud::ApiError => e
70
+ puts "Exception when calling CoachingApi->delete_coaching_appointment: #{e}"
71
+ end
72
+ ```
73
+
74
+ ### Parameters
75
+
76
+ Name | Type | Description | Notes
77
+ ------------- | ------------- | ------------- | -------------
78
+ **appointment_id** | **String**| The ID of the coaching appointment. | |
79
+ {: class="table table-striped"}
80
+
81
+
82
+ ### Return type
83
+
84
+ nil (empty response body)
85
+
86
+ ### HTTP request headers
87
+
88
+ - **Content-Type**: application/json
89
+ - **Accept**: application/json
90
+
91
+
92
+
93
+ <a name="delete_coaching_appointment_annotation"></a>
94
+
95
+ ## delete_coaching_appointment_annotation(appointment_id, annotation_id)
96
+
97
+
98
+
99
+ Delete an existing annotation
100
+
101
+ You must have the appropriate permission for the type of annotation you are updating. Permission not required if you are the creator or facilitator of the appointment
102
+
103
+ Wraps DELETE /api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}
104
+
105
+ Requires ANY permissions:
106
+
107
+ * COACHING:ANNOTATION:DELETE
108
+ * COACHING:PRIVATEANNOTATION:DELETE
109
+
110
+
111
+ ### Example
112
+ ```{"language":"ruby"}
113
+ # load the gem
114
+ require 'purecloudplatformclientv2'
115
+ # setup authorization
116
+ @secret = ENV['PURECLOUD_SECRET']
117
+ @id = ENV['PURECLOUD_CLIENT_ID']
118
+ environment = "mypurecloud.com"
119
+
120
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
121
+
122
+ PureCloud.configure do |config|
123
+ config.access_token = @authToken
124
+ end
125
+
126
+ api_instance = PureCloud::CoachingApi.new
127
+
128
+ appointment_id = "appointment_id_example" # String | The ID of the coaching appointment.
129
+
130
+ annotation_id = "annotation_id_example" # String | The ID of the annotation.
131
+
132
+
133
+ begin
134
+ #Delete an existing annotation
135
+ api_instance.delete_coaching_appointment_annotation(appointment_id, annotation_id)
136
+ rescue PureCloud::ApiError => e
137
+ puts "Exception when calling CoachingApi->delete_coaching_appointment_annotation: #{e}"
138
+ end
139
+ ```
140
+
141
+ ### Parameters
142
+
143
+ Name | Type | Description | Notes
144
+ ------------- | ------------- | ------------- | -------------
145
+ **appointment_id** | **String**| The ID of the coaching appointment. | |
146
+ **annotation_id** | **String**| The ID of the annotation. | |
147
+ {: class="table table-striped"}
148
+
149
+
150
+ ### Return type
151
+
152
+ nil (empty response body)
153
+
154
+ ### HTTP request headers
155
+
156
+ - **Content-Type**: application/json
157
+ - **Accept**: application/json
158
+
159
+
160
+
161
+ <a name="get_coaching_appointment"></a>
162
+
163
+ ## [**CoachingAppointmentResponse**](CoachingAppointmentResponse.html) get_coaching_appointment(appointment_id)
164
+
165
+
166
+
167
+ Retrieve an appointment
168
+
169
+ Permission not required if you are the attendee, creator or facilitator of the appointment
170
+
171
+ Wraps GET /api/v2/coaching/appointments/{appointmentId}
172
+
173
+ Requires ANY permissions:
174
+
175
+ * COACHING:APPOINTMENT:VIEW
176
+
177
+
178
+ ### Example
179
+ ```{"language":"ruby"}
180
+ # load the gem
181
+ require 'purecloudplatformclientv2'
182
+ # setup authorization
183
+ @secret = ENV['PURECLOUD_SECRET']
184
+ @id = ENV['PURECLOUD_CLIENT_ID']
185
+ environment = "mypurecloud.com"
186
+
187
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
188
+
189
+ PureCloud.configure do |config|
190
+ config.access_token = @authToken
191
+ end
192
+
193
+ api_instance = PureCloud::CoachingApi.new
194
+
195
+ appointment_id = "appointment_id_example" # String | The ID of the coaching appointment.
196
+
197
+
198
+ begin
199
+ #Retrieve an appointment
200
+ result = api_instance.get_coaching_appointment(appointment_id)
201
+ p result
202
+ rescue PureCloud::ApiError => e
203
+ puts "Exception when calling CoachingApi->get_coaching_appointment: #{e}"
204
+ end
205
+ ```
206
+
207
+ ### Parameters
208
+
209
+ Name | Type | Description | Notes
210
+ ------------- | ------------- | ------------- | -------------
211
+ **appointment_id** | **String**| The ID of the coaching appointment. | |
212
+ {: class="table table-striped"}
213
+
214
+
215
+ ### Return type
216
+
217
+ [**CoachingAppointmentResponse**](CoachingAppointmentResponse.html)
218
+
219
+ ### HTTP request headers
220
+
221
+ - **Content-Type**: application/json
222
+ - **Accept**: application/json
223
+
224
+
225
+
226
+ <a name="get_coaching_appointment_annotation"></a>
227
+
228
+ ## [**CoachingAnnotation**](CoachingAnnotation.html) get_coaching_appointment_annotation(appointment_id, annotation_id)
229
+
230
+
231
+
232
+ Retrieve an annotation.
233
+
234
+ You must have the appropriate permission for the type of annotation you are creating. Permission not required if you are related to the appointment (only the creator or facilitator can view private annotations).
235
+
236
+ Wraps GET /api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}
237
+
238
+ Requires ANY permissions:
239
+
240
+ * COACHING:ANNOTATION:VIEW
241
+ * COACHING:PRIVATEANNOTATION:VIEW
242
+
243
+
244
+ ### Example
245
+ ```{"language":"ruby"}
246
+ # load the gem
247
+ require 'purecloudplatformclientv2'
248
+ # setup authorization
249
+ @secret = ENV['PURECLOUD_SECRET']
250
+ @id = ENV['PURECLOUD_CLIENT_ID']
251
+ environment = "mypurecloud.com"
252
+
253
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
254
+
255
+ PureCloud.configure do |config|
256
+ config.access_token = @authToken
257
+ end
258
+
259
+ api_instance = PureCloud::CoachingApi.new
260
+
261
+ appointment_id = "appointment_id_example" # String | The ID of the coaching appointment.
262
+
263
+ annotation_id = "annotation_id_example" # String | The ID of the annotation.
264
+
265
+
266
+ begin
267
+ #Retrieve an annotation.
268
+ result = api_instance.get_coaching_appointment_annotation(appointment_id, annotation_id)
269
+ p result
270
+ rescue PureCloud::ApiError => e
271
+ puts "Exception when calling CoachingApi->get_coaching_appointment_annotation: #{e}"
272
+ end
273
+ ```
274
+
275
+ ### Parameters
276
+
277
+ Name | Type | Description | Notes
278
+ ------------- | ------------- | ------------- | -------------
279
+ **appointment_id** | **String**| The ID of the coaching appointment. | |
280
+ **annotation_id** | **String**| The ID of the annotation. | |
281
+ {: class="table table-striped"}
282
+
283
+
284
+ ### Return type
285
+
286
+ [**CoachingAnnotation**](CoachingAnnotation.html)
287
+
288
+ ### HTTP request headers
289
+
290
+ - **Content-Type**: application/json
291
+ - **Accept**: application/json
292
+
293
+
294
+
295
+ <a name="get_coaching_appointment_annotations"></a>
296
+
297
+ ## [**CoachingAnnotationList**](CoachingAnnotationList.html) get_coaching_appointment_annotations(appointment_id, opts)
298
+
299
+
300
+
301
+ Get a list of annotations.
302
+
303
+ You must have the appropriate permission for the type of annotation you are creating. Permission not required if you are related to the appointment (only the creator or facilitator can view private annotations).
304
+
305
+ Wraps GET /api/v2/coaching/appointments/{appointmentId}/annotations
306
+
307
+ Requires ANY permissions:
308
+
309
+ * COACHING:ANNOTATION:VIEW
310
+ * COACHING:PRIVATEANNOTATION:VIEW
311
+
312
+
313
+ ### Example
314
+ ```{"language":"ruby"}
315
+ # load the gem
316
+ require 'purecloudplatformclientv2'
317
+ # setup authorization
318
+ @secret = ENV['PURECLOUD_SECRET']
319
+ @id = ENV['PURECLOUD_CLIENT_ID']
320
+ environment = "mypurecloud.com"
321
+
322
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
323
+
324
+ PureCloud.configure do |config|
325
+ config.access_token = @authToken
326
+ end
327
+
328
+ api_instance = PureCloud::CoachingApi.new
329
+
330
+ appointment_id = "appointment_id_example" # String | The ID of the coaching appointment.
331
+
332
+ opts = {
333
+ page_number: 1, # Integer | Page number
334
+ page_size: 25 # Integer | Page size
335
+ }
336
+
337
+ begin
338
+ #Get a list of annotations.
339
+ result = api_instance.get_coaching_appointment_annotations(appointment_id, opts)
340
+ p result
341
+ rescue PureCloud::ApiError => e
342
+ puts "Exception when calling CoachingApi->get_coaching_appointment_annotations: #{e}"
343
+ end
344
+ ```
345
+
346
+ ### Parameters
347
+
348
+ Name | Type | Description | Notes
349
+ ------------- | ------------- | ------------- | -------------
350
+ **appointment_id** | **String**| The ID of the coaching appointment. | |
351
+ **page_number** | **Integer**| Page number | [optional] [default to 1] |
352
+ **page_size** | **Integer**| Page size | [optional] [default to 25] |
353
+ {: class="table table-striped"}
354
+
355
+
356
+ ### Return type
357
+
358
+ [**CoachingAnnotationList**](CoachingAnnotationList.html)
359
+
360
+ ### HTTP request headers
361
+
362
+ - **Content-Type**: application/json
363
+ - **Accept**: application/json
364
+
365
+
366
+
367
+ <a name="get_coaching_appointment_statuses"></a>
368
+
369
+ ## [**CoachingAppointmentStatusDtoList**](CoachingAppointmentStatusDtoList.html) get_coaching_appointment_statuses(appointment_id, opts)
370
+
371
+
372
+
373
+ Get the list of status changes for a coaching appointment.
374
+
375
+ Permission not required if you are an attendee, creator or facilitator of the appointment
376
+
377
+ Wraps GET /api/v2/coaching/appointments/{appointmentId}/statuses
378
+
379
+ Requires ANY permissions:
380
+
381
+ * COACHING:APPOINTMENTSTATUS:VIEW
382
+
383
+
384
+ ### Example
385
+ ```{"language":"ruby"}
386
+ # load the gem
387
+ require 'purecloudplatformclientv2'
388
+ # setup authorization
389
+ @secret = ENV['PURECLOUD_SECRET']
390
+ @id = ENV['PURECLOUD_CLIENT_ID']
391
+ environment = "mypurecloud.com"
392
+
393
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
394
+
395
+ PureCloud.configure do |config|
396
+ config.access_token = @authToken
397
+ end
398
+
399
+ api_instance = PureCloud::CoachingApi.new
400
+
401
+ appointment_id = "appointment_id_example" # String | The ID of the coaching appointment.
402
+
403
+ opts = {
404
+ page_number: 1, # Integer | Page number
405
+ page_size: 25 # Integer | Page size
406
+ }
407
+
408
+ begin
409
+ #Get the list of status changes for a coaching appointment.
410
+ result = api_instance.get_coaching_appointment_statuses(appointment_id, opts)
411
+ p result
412
+ rescue PureCloud::ApiError => e
413
+ puts "Exception when calling CoachingApi->get_coaching_appointment_statuses: #{e}"
414
+ end
415
+ ```
416
+
417
+ ### Parameters
418
+
419
+ Name | Type | Description | Notes
420
+ ------------- | ------------- | ------------- | -------------
421
+ **appointment_id** | **String**| The ID of the coaching appointment. | |
422
+ **page_number** | **Integer**| Page number | [optional] [default to 1] |
423
+ **page_size** | **Integer**| Page size | [optional] [default to 25] |
424
+ {: class="table table-striped"}
425
+
426
+
427
+ ### Return type
428
+
429
+ [**CoachingAppointmentStatusDtoList**](CoachingAppointmentStatusDtoList.html)
430
+
431
+ ### HTTP request headers
432
+
433
+ - **Content-Type**: application/json
434
+ - **Accept**: application/json
435
+
436
+
437
+
438
+ <a name="get_coaching_appointments"></a>
439
+
440
+ ## [**CoachingAppointmentResponseList**](CoachingAppointmentResponseList.html) get_coaching_appointments(user_ids, opts)
441
+
442
+
443
+
444
+ Get appointments for users and optional date range
445
+
446
+
447
+
448
+ Wraps GET /api/v2/coaching/appointments
449
+
450
+ Requires ANY permissions:
451
+
452
+ * COACHING:APPOINTMENT:VIEW
453
+
454
+
455
+ ### Example
456
+ ```{"language":"ruby"}
457
+ # load the gem
458
+ require 'purecloudplatformclientv2'
459
+ # setup authorization
460
+ @secret = ENV['PURECLOUD_SECRET']
461
+ @id = ENV['PURECLOUD_CLIENT_ID']
462
+ environment = "mypurecloud.com"
463
+
464
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
465
+
466
+ PureCloud.configure do |config|
467
+ config.access_token = @authToken
468
+ end
469
+
470
+ api_instance = PureCloud::CoachingApi.new
471
+
472
+ user_ids = ["user_ids_example"] # Array<String> | The user IDs for which to retrieve appointments
473
+
474
+ opts = {
475
+ interval: "interval_example", # String | Interval string; format is ISO-8601. Separate start and end times with forward slash '/'
476
+ page_number: 1, # Integer | Page number
477
+ page_size: 25, # Integer | Page size
478
+ statuses: ["statuses_example"], # Array<String> | Appointment Statuses to filter by
479
+ facilitator_ids: ["facilitator_ids_example"], # Array<String> | The facilitator IDs for which to retrieve appointments
480
+ sort_order: "sort_order_example" # String | Sort (by due date) either Asc or Desc
481
+ }
482
+
483
+ begin
484
+ #Get appointments for users and optional date range
485
+ result = api_instance.get_coaching_appointments(user_ids, opts)
486
+ p result
487
+ rescue PureCloud::ApiError => e
488
+ puts "Exception when calling CoachingApi->get_coaching_appointments: #{e}"
489
+ end
490
+ ```
491
+
492
+ ### Parameters
493
+
494
+ Name | Type | Description | Notes
495
+ ------------- | ------------- | ------------- | -------------
496
+ **user_ids** | [**Array&lt;String&gt;**](String.html)| The user IDs for which to retrieve appointments | |
497
+ **interval** | **String**| Interval string; format is ISO-8601. Separate start and end times with forward slash &#39;/&#39; | [optional] |
498
+ **page_number** | **Integer**| Page number | [optional] [default to 1] |
499
+ **page_size** | **Integer**| Page size | [optional] [default to 25] |
500
+ **statuses** | [**Array&lt;String&gt;**](String.html)| Appointment Statuses to filter by | [optional] <br />**Values**: Scheduled, InProgress, Completed |
501
+ **facilitator_ids** | [**Array&lt;String&gt;**](String.html)| The facilitator IDs for which to retrieve appointments | [optional] |
502
+ **sort_order** | **String**| Sort (by due date) either Asc or Desc | [optional] <br />**Values**: Desc, Asc |
503
+ {: class="table table-striped"}
504
+
505
+
506
+ ### Return type
507
+
508
+ [**CoachingAppointmentResponseList**](CoachingAppointmentResponseList.html)
509
+
510
+ ### HTTP request headers
511
+
512
+ - **Content-Type**: application/json
513
+ - **Accept**: application/json
514
+
515
+
516
+
517
+ <a name="get_coaching_appointments_me"></a>
518
+
519
+ ## [**CoachingAppointmentResponseList**](CoachingAppointmentResponseList.html) get_coaching_appointments_me(opts)
520
+
521
+
522
+
523
+ Get my appointments for a given date range
524
+
525
+
526
+
527
+ Wraps GET /api/v2/coaching/appointments/me
528
+
529
+ Requires NO permissions:
530
+
531
+
532
+
533
+ ### Example
534
+ ```{"language":"ruby"}
535
+ # load the gem
536
+ require 'purecloudplatformclientv2'
537
+ # setup authorization
538
+ @secret = ENV['PURECLOUD_SECRET']
539
+ @id = ENV['PURECLOUD_CLIENT_ID']
540
+ environment = "mypurecloud.com"
541
+
542
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
543
+
544
+ PureCloud.configure do |config|
545
+ config.access_token = @authToken
546
+ end
547
+
548
+ api_instance = PureCloud::CoachingApi.new
549
+
550
+ opts = {
551
+ interval: "interval_example", # String | Interval string; format is ISO-8601. Separate start and end times with forward slash '/'
552
+ page_number: 1, # Integer | Page number
553
+ page_size: 25, # Integer | Page size
554
+ statuses: ["statuses_example"], # Array<String> | Appointment Statuses to filter by
555
+ facilitator_ids: ["facilitator_ids_example"], # Array<String> | The facilitator IDs for which to retrieve appointments
556
+ sort_order: "sort_order_example" # String | Sort (by due date) either Asc or Desc
557
+ }
558
+
559
+ begin
560
+ #Get my appointments for a given date range
561
+ result = api_instance.get_coaching_appointments_me(opts)
562
+ p result
563
+ rescue PureCloud::ApiError => e
564
+ puts "Exception when calling CoachingApi->get_coaching_appointments_me: #{e}"
565
+ end
566
+ ```
567
+
568
+ ### Parameters
569
+
570
+ Name | Type | Description | Notes
571
+ ------------- | ------------- | ------------- | -------------
572
+ **interval** | **String**| Interval string; format is ISO-8601. Separate start and end times with forward slash &#39;/&#39; | [optional] |
573
+ **page_number** | **Integer**| Page number | [optional] [default to 1] |
574
+ **page_size** | **Integer**| Page size | [optional] [default to 25] |
575
+ **statuses** | [**Array&lt;String&gt;**](String.html)| Appointment Statuses to filter by | [optional] <br />**Values**: Scheduled, InProgress, Completed |
576
+ **facilitator_ids** | [**Array&lt;String&gt;**](String.html)| The facilitator IDs for which to retrieve appointments | [optional] |
577
+ **sort_order** | **String**| Sort (by due date) either Asc or Desc | [optional] <br />**Values**: Desc, Asc |
578
+ {: class="table table-striped"}
579
+
580
+
581
+ ### Return type
582
+
583
+ [**CoachingAppointmentResponseList**](CoachingAppointmentResponseList.html)
584
+
585
+ ### HTTP request headers
586
+
587
+ - **Content-Type**: application/json
588
+ - **Accept**: application/json
589
+
590
+
591
+
592
+ <a name="get_coaching_notification"></a>
593
+
594
+ ## [**CoachingNotification**](CoachingNotification.html) get_coaching_notification(notification_id)
595
+
596
+
597
+
598
+ Get an existing notification
599
+
600
+ Permission not required if you are the owner of the notification.
601
+
602
+ Wraps GET /api/v2/coaching/notifications/{notificationId}
603
+
604
+ Requires ANY permissions:
605
+
606
+ * COACHING:NOTIFICATION:VIEW
607
+
608
+
609
+ ### Example
610
+ ```{"language":"ruby"}
611
+ # load the gem
612
+ require 'purecloudplatformclientv2'
613
+ # setup authorization
614
+ @secret = ENV['PURECLOUD_SECRET']
615
+ @id = ENV['PURECLOUD_CLIENT_ID']
616
+ environment = "mypurecloud.com"
617
+
618
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
619
+
620
+ PureCloud.configure do |config|
621
+ config.access_token = @authToken
622
+ end
623
+
624
+ api_instance = PureCloud::CoachingApi.new
625
+
626
+ notification_id = "notification_id_example" # String | The ID of the notification.
627
+
628
+
629
+ begin
630
+ #Get an existing notification
631
+ result = api_instance.get_coaching_notification(notification_id)
632
+ p result
633
+ rescue PureCloud::ApiError => e
634
+ puts "Exception when calling CoachingApi->get_coaching_notification: #{e}"
635
+ end
636
+ ```
637
+
638
+ ### Parameters
639
+
640
+ Name | Type | Description | Notes
641
+ ------------- | ------------- | ------------- | -------------
642
+ **notification_id** | **String**| The ID of the notification. | |
643
+ {: class="table table-striped"}
644
+
645
+
646
+ ### Return type
647
+
648
+ [**CoachingNotification**](CoachingNotification.html)
649
+
650
+ ### HTTP request headers
651
+
652
+ - **Content-Type**: application/json
653
+ - **Accept**: application/json
654
+
655
+
656
+
657
+ <a name="get_coaching_notifications"></a>
658
+
659
+ ## [**CoachingNotificationList**](CoachingNotificationList.html) get_coaching_notifications(opts)
660
+
661
+
662
+
663
+ Retrieve the list of your notifications.
664
+
665
+
666
+
667
+ Wraps GET /api/v2/coaching/notifications
668
+
669
+ Requires NO permissions:
670
+
671
+
672
+
673
+ ### Example
674
+ ```{"language":"ruby"}
675
+ # load the gem
676
+ require 'purecloudplatformclientv2'
677
+ # setup authorization
678
+ @secret = ENV['PURECLOUD_SECRET']
679
+ @id = ENV['PURECLOUD_CLIENT_ID']
680
+ environment = "mypurecloud.com"
681
+
682
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
683
+
684
+ PureCloud.configure do |config|
685
+ config.access_token = @authToken
686
+ end
687
+
688
+ api_instance = PureCloud::CoachingApi.new
689
+
690
+ opts = {
691
+ page_number: 1, # Integer | Page number
692
+ page_size: 25 # Integer | Page size
693
+ }
694
+
695
+ begin
696
+ #Retrieve the list of your notifications.
697
+ result = api_instance.get_coaching_notifications(opts)
698
+ p result
699
+ rescue PureCloud::ApiError => e
700
+ puts "Exception when calling CoachingApi->get_coaching_notifications: #{e}"
701
+ end
702
+ ```
703
+
704
+ ### Parameters
705
+
706
+ Name | Type | Description | Notes
707
+ ------------- | ------------- | ------------- | -------------
708
+ **page_number** | **Integer**| Page number | [optional] [default to 1] |
709
+ **page_size** | **Integer**| Page size | [optional] [default to 25] |
710
+ {: class="table table-striped"}
711
+
712
+
713
+ ### Return type
714
+
715
+ [**CoachingNotificationList**](CoachingNotificationList.html)
716
+
717
+ ### HTTP request headers
718
+
719
+ - **Content-Type**: application/json
720
+ - **Accept**: application/json
721
+
722
+
723
+
724
+ <a name="patch_coaching_appointment"></a>
725
+
726
+ ## [**CoachingAppointmentResponse**](CoachingAppointmentResponse.html) patch_coaching_appointment(appointment_id, body)
727
+
728
+
729
+
730
+ Update an existing appointment
731
+
732
+ Permission not required if you are the creator or facilitator of the appointment
733
+
734
+ Wraps PATCH /api/v2/coaching/appointments/{appointmentId}
735
+
736
+ Requires ANY permissions:
737
+
738
+ * COACHING:APPOINTMENT:EDIT
739
+
740
+
741
+ ### Example
742
+ ```{"language":"ruby"}
743
+ # load the gem
744
+ require 'purecloudplatformclientv2'
745
+ # setup authorization
746
+ @secret = ENV['PURECLOUD_SECRET']
747
+ @id = ENV['PURECLOUD_CLIENT_ID']
748
+ environment = "mypurecloud.com"
749
+
750
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
751
+
752
+ PureCloud.configure do |config|
753
+ config.access_token = @authToken
754
+ end
755
+
756
+ api_instance = PureCloud::CoachingApi.new
757
+
758
+ appointment_id = "appointment_id_example" # String | The ID of the coaching appointment.
759
+
760
+ body = PureCloud::UpdateCoachingAppointmentRequest.new # UpdateCoachingAppointmentRequest | The new version of the appointment
761
+
762
+
763
+ begin
764
+ #Update an existing appointment
765
+ result = api_instance.patch_coaching_appointment(appointment_id, body)
766
+ p result
767
+ rescue PureCloud::ApiError => e
768
+ puts "Exception when calling CoachingApi->patch_coaching_appointment: #{e}"
769
+ end
770
+ ```
771
+
772
+ ### Parameters
773
+
774
+ Name | Type | Description | Notes
775
+ ------------- | ------------- | ------------- | -------------
776
+ **appointment_id** | **String**| The ID of the coaching appointment. | |
777
+ **body** | [**UpdateCoachingAppointmentRequest**](UpdateCoachingAppointmentRequest.html)| The new version of the appointment | |
778
+ {: class="table table-striped"}
779
+
780
+
781
+ ### Return type
782
+
783
+ [**CoachingAppointmentResponse**](CoachingAppointmentResponse.html)
784
+
785
+ ### HTTP request headers
786
+
787
+ - **Content-Type**: application/json
788
+ - **Accept**: application/json
789
+
790
+
791
+
792
+ <a name="patch_coaching_appointment_annotation"></a>
793
+
794
+ ## [**CoachingAnnotation**](CoachingAnnotation.html) patch_coaching_appointment_annotation(appointment_id, annotation_id, body)
795
+
796
+
797
+
798
+ Update an existing annotation.
799
+
800
+ You must have the appropriate permission for the type of annotation you are updating. Permission not required if you are the creator or facilitator of the appointment
801
+
802
+ Wraps PATCH /api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}
803
+
804
+ Requires ANY permissions:
805
+
806
+ * COACHING:ANNOTATION:EDIT
807
+ * COACHING:PRIVATEANNOTATION:EDIT
808
+
809
+
810
+ ### Example
811
+ ```{"language":"ruby"}
812
+ # load the gem
813
+ require 'purecloudplatformclientv2'
814
+ # setup authorization
815
+ @secret = ENV['PURECLOUD_SECRET']
816
+ @id = ENV['PURECLOUD_CLIENT_ID']
817
+ environment = "mypurecloud.com"
818
+
819
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
820
+
821
+ PureCloud.configure do |config|
822
+ config.access_token = @authToken
823
+ end
824
+
825
+ api_instance = PureCloud::CoachingApi.new
826
+
827
+ appointment_id = "appointment_id_example" # String | The ID of the coaching appointment.
828
+
829
+ annotation_id = "annotation_id_example" # String | The ID of the annotation.
830
+
831
+ body = PureCloud::CoachingAnnotation.new # CoachingAnnotation | The new version of the annotation
832
+
833
+
834
+ begin
835
+ #Update an existing annotation.
836
+ result = api_instance.patch_coaching_appointment_annotation(appointment_id, annotation_id, body)
837
+ p result
838
+ rescue PureCloud::ApiError => e
839
+ puts "Exception when calling CoachingApi->patch_coaching_appointment_annotation: #{e}"
840
+ end
841
+ ```
842
+
843
+ ### Parameters
844
+
845
+ Name | Type | Description | Notes
846
+ ------------- | ------------- | ------------- | -------------
847
+ **appointment_id** | **String**| The ID of the coaching appointment. | |
848
+ **annotation_id** | **String**| The ID of the annotation. | |
849
+ **body** | [**CoachingAnnotation**](CoachingAnnotation.html)| The new version of the annotation | |
850
+ {: class="table table-striped"}
851
+
852
+
853
+ ### Return type
854
+
855
+ [**CoachingAnnotation**](CoachingAnnotation.html)
856
+
857
+ ### HTTP request headers
858
+
859
+ - **Content-Type**: application/json
860
+ - **Accept**: application/json
861
+
862
+
863
+
864
+ <a name="patch_coaching_appointment_status"></a>
865
+
866
+ ## [**CoachingAppointmentStatusDto**](CoachingAppointmentStatusDto.html) patch_coaching_appointment_status(appointment_id, body)
867
+
868
+
869
+
870
+ Update the status of a coaching appointment
871
+
872
+ Permission not required if you are an attendee, creator or facilitator of the appointment
873
+
874
+ Wraps PATCH /api/v2/coaching/appointments/{appointmentId}/status
875
+
876
+ Requires ANY permissions:
877
+
878
+ * COACHING:APPOINTMENTSTATUS:EDIT
879
+
880
+
881
+ ### Example
882
+ ```{"language":"ruby"}
883
+ # load the gem
884
+ require 'purecloudplatformclientv2'
885
+ # setup authorization
886
+ @secret = ENV['PURECLOUD_SECRET']
887
+ @id = ENV['PURECLOUD_CLIENT_ID']
888
+ environment = "mypurecloud.com"
889
+
890
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
891
+
892
+ PureCloud.configure do |config|
893
+ config.access_token = @authToken
894
+ end
895
+
896
+ api_instance = PureCloud::CoachingApi.new
897
+
898
+ appointment_id = "appointment_id_example" # String | The ID of the coaching appointment.
899
+
900
+ body = PureCloud::CoachingAppointmentStatusDto.new # CoachingAppointmentStatusDto | Updated status of the coaching appointment
901
+
902
+
903
+ begin
904
+ #Update the status of a coaching appointment
905
+ result = api_instance.patch_coaching_appointment_status(appointment_id, body)
906
+ p result
907
+ rescue PureCloud::ApiError => e
908
+ puts "Exception when calling CoachingApi->patch_coaching_appointment_status: #{e}"
909
+ end
910
+ ```
911
+
912
+ ### Parameters
913
+
914
+ Name | Type | Description | Notes
915
+ ------------- | ------------- | ------------- | -------------
916
+ **appointment_id** | **String**| The ID of the coaching appointment. | |
917
+ **body** | [**CoachingAppointmentStatusDto**](CoachingAppointmentStatusDto.html)| Updated status of the coaching appointment | |
918
+ {: class="table table-striped"}
919
+
920
+
921
+ ### Return type
922
+
923
+ [**CoachingAppointmentStatusDto**](CoachingAppointmentStatusDto.html)
924
+
925
+ ### HTTP request headers
926
+
927
+ - **Content-Type**: application/json
928
+ - **Accept**: application/json
929
+
930
+
931
+
932
+ <a name="patch_coaching_notification"></a>
933
+
934
+ ## [**CoachingNotification**](CoachingNotification.html) patch_coaching_notification(notification_id, body)
935
+
936
+
937
+
938
+ Update an existing notification.
939
+
940
+ Can only update your own notifications.
941
+
942
+ Wraps PATCH /api/v2/coaching/notifications/{notificationId}
943
+
944
+ Requires NO permissions:
945
+
946
+
947
+
948
+ ### Example
949
+ ```{"language":"ruby"}
950
+ # load the gem
951
+ require 'purecloudplatformclientv2'
952
+ # setup authorization
953
+ @secret = ENV['PURECLOUD_SECRET']
954
+ @id = ENV['PURECLOUD_CLIENT_ID']
955
+ environment = "mypurecloud.com"
956
+
957
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
958
+
959
+ PureCloud.configure do |config|
960
+ config.access_token = @authToken
961
+ end
962
+
963
+ api_instance = PureCloud::CoachingApi.new
964
+
965
+ notification_id = "notification_id_example" # String | The ID of the notification.
966
+
967
+ body = PureCloud::CoachingNotification.new # CoachingNotification | Change the read state of a notification
968
+
969
+
970
+ begin
971
+ #Update an existing notification.
972
+ result = api_instance.patch_coaching_notification(notification_id, body)
973
+ p result
974
+ rescue PureCloud::ApiError => e
975
+ puts "Exception when calling CoachingApi->patch_coaching_notification: #{e}"
976
+ end
977
+ ```
978
+
979
+ ### Parameters
980
+
981
+ Name | Type | Description | Notes
982
+ ------------- | ------------- | ------------- | -------------
983
+ **notification_id** | **String**| The ID of the notification. | |
984
+ **body** | [**CoachingNotification**](CoachingNotification.html)| Change the read state of a notification | |
985
+ {: class="table table-striped"}
986
+
987
+
988
+ ### Return type
989
+
990
+ [**CoachingNotification**](CoachingNotification.html)
991
+
992
+ ### HTTP request headers
993
+
994
+ - **Content-Type**: application/json
995
+ - **Accept**: application/json
996
+
997
+
998
+
999
+ <a name="post_coaching_appointment_annotations"></a>
1000
+
1001
+ ## [**CoachingAnnotation**](CoachingAnnotation.html) post_coaching_appointment_annotations(appointment_id, body)
1002
+
1003
+
1004
+
1005
+ Create a new annotation.
1006
+
1007
+ You must have the appropriate permission for the type of annotation you are creating. Permission not required if you are related to the appointment (only the creator or facilitator can create private annotations).
1008
+
1009
+ Wraps POST /api/v2/coaching/appointments/{appointmentId}/annotations
1010
+
1011
+ Requires ANY permissions:
1012
+
1013
+ * COACHING:ANNOTATION:ADD
1014
+ * COACHING:PRIVATEANNOTATION:ADD
1015
+
1016
+
1017
+ ### Example
1018
+ ```{"language":"ruby"}
1019
+ # load the gem
1020
+ require 'purecloudplatformclientv2'
1021
+ # setup authorization
1022
+ @secret = ENV['PURECLOUD_SECRET']
1023
+ @id = ENV['PURECLOUD_CLIENT_ID']
1024
+ environment = "mypurecloud.com"
1025
+
1026
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
1027
+
1028
+ PureCloud.configure do |config|
1029
+ config.access_token = @authToken
1030
+ end
1031
+
1032
+ api_instance = PureCloud::CoachingApi.new
1033
+
1034
+ appointment_id = "appointment_id_example" # String | The ID of the coaching appointment.
1035
+
1036
+ body = PureCloud::CoachingAnnotationCreateRequest.new # CoachingAnnotationCreateRequest | The annotation to add
1037
+
1038
+
1039
+ begin
1040
+ #Create a new annotation.
1041
+ result = api_instance.post_coaching_appointment_annotations(appointment_id, body)
1042
+ p result
1043
+ rescue PureCloud::ApiError => e
1044
+ puts "Exception when calling CoachingApi->post_coaching_appointment_annotations: #{e}"
1045
+ end
1046
+ ```
1047
+
1048
+ ### Parameters
1049
+
1050
+ Name | Type | Description | Notes
1051
+ ------------- | ------------- | ------------- | -------------
1052
+ **appointment_id** | **String**| The ID of the coaching appointment. | |
1053
+ **body** | [**CoachingAnnotationCreateRequest**](CoachingAnnotationCreateRequest.html)| The annotation to add | |
1054
+ {: class="table table-striped"}
1055
+
1056
+
1057
+ ### Return type
1058
+
1059
+ [**CoachingAnnotation**](CoachingAnnotation.html)
1060
+
1061
+ ### HTTP request headers
1062
+
1063
+ - **Content-Type**: application/json
1064
+ - **Accept**: application/json
1065
+
1066
+
1067
+
1068
+ <a name="post_coaching_appointments"></a>
1069
+
1070
+ ## [**CoachingAppointmentResponse**](CoachingAppointmentResponse.html) post_coaching_appointments(body)
1071
+
1072
+
1073
+
1074
+ Create a new appointment
1075
+
1076
+
1077
+
1078
+ Wraps POST /api/v2/coaching/appointments
1079
+
1080
+ Requires ANY permissions:
1081
+
1082
+ * COACHING:APPOINTMENT:ADD
1083
+
1084
+
1085
+ ### Example
1086
+ ```{"language":"ruby"}
1087
+ # load the gem
1088
+ require 'purecloudplatformclientv2'
1089
+ # setup authorization
1090
+ @secret = ENV['PURECLOUD_SECRET']
1091
+ @id = ENV['PURECLOUD_CLIENT_ID']
1092
+ environment = "mypurecloud.com"
1093
+
1094
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
1095
+
1096
+ PureCloud.configure do |config|
1097
+ config.access_token = @authToken
1098
+ end
1099
+
1100
+ api_instance = PureCloud::CoachingApi.new
1101
+
1102
+ body = PureCloud::CreateCoachingAppointmentRequest.new # CreateCoachingAppointmentRequest | The appointment to add
1103
+
1104
+
1105
+ begin
1106
+ #Create a new appointment
1107
+ result = api_instance.post_coaching_appointments(body)
1108
+ p result
1109
+ rescue PureCloud::ApiError => e
1110
+ puts "Exception when calling CoachingApi->post_coaching_appointments: #{e}"
1111
+ end
1112
+ ```
1113
+
1114
+ ### Parameters
1115
+
1116
+ Name | Type | Description | Notes
1117
+ ------------- | ------------- | ------------- | -------------
1118
+ **body** | [**CreateCoachingAppointmentRequest**](CreateCoachingAppointmentRequest.html)| The appointment to add | |
1119
+ {: class="table table-striped"}
1120
+
1121
+
1122
+ ### Return type
1123
+
1124
+ [**CoachingAppointmentResponse**](CoachingAppointmentResponse.html)
1125
+
1126
+ ### HTTP request headers
1127
+
1128
+ - **Content-Type**: application/json
1129
+ - **Accept**: application/json
1130
+
1131
+
1132
+