purecloudplatformclientv2 84.0.0 → 88.0.0

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Files changed (970) hide show
  1. checksums.yaml +4 -4
  2. data/README.md +2 -2
  3. data/docs/ActionEntityListing.md +2 -2
  4. data/docs/AddShiftTradeRequest.md +17 -0
  5. data/docs/AdditionalMessage.md +1 -0
  6. data/docs/AgentActivityEntityListing.md +2 -2
  7. data/docs/AnalyticsConversationAsyncQueryResponse.md +1 -0
  8. data/docs/AnalyticsEvaluation.md +1 -1
  9. data/docs/AnalyticsUserDetailsAsyncQueryResponse.md +1 -0
  10. data/docs/ArchitectApi.md +5 -1
  11. data/docs/ArrayNode.md +2 -2
  12. data/docs/AsyncForecastOperationResult.md +16 -0
  13. data/docs/AsyncIntradayResponse.md +15 -0
  14. data/docs/AttemptLimitsEntityListing.md +2 -2
  15. data/docs/AuthorizationApi.md +0 -72
  16. data/docs/AuthzDivisionEntityListing.md +2 -2
  17. data/docs/BillingApi.md +0 -2
  18. data/docs/{WfmAbandonRate.md → BuAbandonRate.md} +2 -2
  19. data/docs/BuAgentScheduleQueryResponse.md +17 -0
  20. data/docs/BuAgentScheduleRescheduleResponse.md +16 -0
  21. data/docs/BuAgentScheduleUpdate.md +14 -0
  22. data/docs/BuAgentSchedulesQueryResponse.md +13 -0
  23. data/docs/BuAsyncAgentSchedulesQueryResponse.md +17 -0
  24. data/docs/BuAsyncScheduleResponse.md +15 -0
  25. data/docs/BuAsyncScheduleRunResponse.md +15 -0
  26. data/docs/{WfmAverageSpeedOfAnswer.md → BuAverageSpeedOfAnswer.md} +2 -2
  27. data/docs/BuCopyScheduleRequest.md +14 -0
  28. data/docs/BuCreateBlankScheduleRequest.md +15 -0
  29. data/docs/BuCurrentAgentScheduleSearchResponse.md +18 -0
  30. data/docs/BuForecastGenerationPlanningGroupResult.md +14 -0
  31. data/docs/BuForecastGenerationResult.md +13 -0
  32. data/docs/{WfmForecastModification.md → BuForecastModification.md} +6 -3
  33. data/docs/BuForecastResult.md +16 -0
  34. data/docs/BuForecastResultResponse.md +14 -0
  35. data/docs/{ForecastTimeSeriesResult.md → BuForecastTimeSeriesResult.md} +2 -2
  36. data/docs/BuGenerateScheduleRequest.md +15 -0
  37. data/docs/BuGetCurrentAgentScheduleRequest.md +14 -0
  38. data/docs/BuHeadcountForecast.md +14 -0
  39. data/docs/BuHeadcountForecastResponse.md +14 -0
  40. data/docs/BuIntradayDataGroup.md +19 -0
  41. data/docs/BuIntradayForecastData.md +14 -0
  42. data/docs/{IntradayResponse.md → BuIntradayResponse.md} +6 -6
  43. data/docs/BuIntradayScheduleData.md +13 -0
  44. data/docs/BuManagementUnitScheduleSummary.md +17 -0
  45. data/docs/BuPlanningGroupHeadcountForecast.md +15 -0
  46. data/docs/BuQueryAgentSchedulesRequest.md +14 -0
  47. data/docs/BuRescheduleAgentScheduleResult.md +15 -0
  48. data/docs/BuRescheduleRequest.md +21 -0
  49. data/docs/BuRescheduleResult.md +17 -0
  50. data/docs/BuScheduleListItem.md +21 -0
  51. data/docs/BuScheduleListing.md +13 -0
  52. data/docs/BuScheduleMetadata.md +22 -0
  53. data/docs/BuScheduleReferenceForMuRoute.md +16 -0
  54. data/docs/BuScheduleRun.md +29 -0
  55. data/docs/BuScheduleRunListing.md +13 -0
  56. data/docs/{WfmServiceLevel.md → BuServiceLevel.md} +2 -2
  57. data/docs/BuShortTermForecast.md +27 -0
  58. data/docs/BuShortTermForecastListItem.md +20 -0
  59. data/docs/BuShortTermForecastListing.md +13 -0
  60. data/docs/{ShortTermForecastListItemResponse.md → BuShortTermForecastReference.md} +4 -6
  61. data/docs/BuShortTermForecastingSettings.md +13 -0
  62. data/docs/BulkShiftTradeStateUpdateRequest.md +13 -0
  63. data/docs/BulkUpdateShiftTradeStateRequestItem.md +15 -0
  64. data/docs/BulkUpdateShiftTradeStateResponse.md +15 -0
  65. data/docs/BulkUpdateShiftTradeStateResult.md +13 -0
  66. data/docs/BulkUpdateShiftTradeStateResultItem.md +18 -0
  67. data/docs/BusinessUnit.md +17 -0
  68. data/docs/BusinessUnitActivityCode.md +23 -0
  69. data/docs/BusinessUnitActivityCodeListing.md +13 -0
  70. data/docs/BusinessUnitListItem.md +17 -0
  71. data/docs/BusinessUnitListing.md +13 -0
  72. data/docs/BusinessUnitSettings.md +16 -0
  73. data/docs/CalibrationEntityListing.md +2 -2
  74. data/docs/Call.md +1 -0
  75. data/docs/CallBasic.md +1 -0
  76. data/docs/CallConversationEntityListing.md +2 -2
  77. data/docs/CallHistoryConversationEntityListing.md +2 -2
  78. data/docs/CallableTimeSetEntityListing.md +2 -2
  79. data/docs/Callback.md +2 -0
  80. data/docs/CallbackBasic.md +2 -0
  81. data/docs/CallbackConversationEntityListing.md +2 -2
  82. data/docs/CallbackMediaParticipant.md +2 -1
  83. data/docs/CampaignDivisionViewListing.md +2 -2
  84. data/docs/CampaignEntityListing.md +2 -2
  85. data/docs/CampaignRuleEntityListing.md +2 -2
  86. data/docs/CampaignSequenceEntityListing.md +2 -2
  87. data/docs/CategoryListing.md +16 -0
  88. data/docs/CertificateAuthorityEntityListing.md +2 -2
  89. data/docs/ChatConversationEntityListing.md +2 -2
  90. data/docs/ClientAppEntityListing.md +2 -2
  91. data/docs/CoachingAnnotation.md +21 -0
  92. data/docs/CoachingAnnotationCreateRequest.md +14 -0
  93. data/docs/CoachingAnnotationList.md +22 -0
  94. data/docs/CoachingApi.md +1132 -0
  95. data/docs/CoachingAppointmentReference.md +14 -0
  96. data/docs/CoachingAppointmentResponse.md +27 -0
  97. data/docs/CoachingAppointmentResponseList.md +22 -0
  98. data/docs/CoachingAppointmentStatusDto.md +16 -0
  99. data/docs/CoachingAppointmentStatusDtoList.md +17 -0
  100. data/docs/CoachingNotification.md +23 -0
  101. data/docs/CoachingNotificationList.md +22 -0
  102. data/docs/CobrowseConversationEntityListing.md +2 -2
  103. data/docs/Cobrowsesession.md +1 -0
  104. data/docs/CommandStatusEntityListing.md +2 -2
  105. data/docs/ConsumedResourcesEntityListing.md +2 -2
  106. data/docs/ConsumingResourcesEntityListing.md +2 -2
  107. data/docs/ContactListDivisionViewListing.md +2 -2
  108. data/docs/ContactListEntityListing.md +2 -2
  109. data/docs/ContactListFilterEntityListing.md +2 -2
  110. data/docs/ContactListing.md +2 -2
  111. data/docs/{PartialUploadResponse.md → ContextEntity.md} +3 -3
  112. data/docs/ContextIntent.md +13 -0
  113. data/docs/ConversationCallbackEventTopicCallbackMediaParticipant.md +1 -0
  114. data/docs/ConversationChat.md +1 -0
  115. data/docs/ConversationEntityListing.md +2 -2
  116. data/docs/ConversationEventTopicCall.md +1 -0
  117. data/docs/ConversationEventTopicCallback.md +2 -0
  118. data/docs/ConversationEventTopicChat.md +1 -0
  119. data/docs/ConversationEventTopicCobrowse.md +1 -0
  120. data/docs/ConversationEventTopicEmail.md +1 -0
  121. data/docs/ConversationEventTopicMessage.md +1 -0
  122. data/docs/ConversationEventTopicScreenshare.md +1 -0
  123. data/docs/ConversationEventTopicSocialExpression.md +1 -0
  124. data/docs/ConversationEventTopicVideo.md +1 -0
  125. data/docs/ConversationReference.md +14 -0
  126. data/docs/ConversationsApi.md +1 -1
  127. data/docs/CopyBuForecastRequest.md +14 -0
  128. data/docs/Coretype.md +23 -0
  129. data/docs/CoretypeListing.md +15 -0
  130. data/docs/CreateBusinessUnitRequest.md +15 -0
  131. data/docs/CreateBusinessUnitSettings.md +15 -0
  132. data/docs/CreateCoachingAppointmentRequest.md +20 -0
  133. data/docs/CreatePlanningGroupRequest.md +15 -0
  134. data/docs/CreateServiceGoalTemplate.md +16 -0
  135. data/docs/CredentialInfoListing.md +2 -2
  136. data/docs/CredentialTypeListing.md +2 -2
  137. data/docs/Cursors.md +14 -0
  138. data/docs/DIDEntityListing.md +2 -2
  139. data/docs/DIDPoolEntityListing.md +2 -2
  140. data/docs/DataExtensionsApi.md +198 -0
  141. data/docs/DataSchemaListing.md +15 -0
  142. data/docs/DataTableRowEntityListing.md +2 -2
  143. data/docs/DataTablesDomainEntityListing.md +2 -2
  144. data/docs/DependencyObjectEntityListing.md +2 -2
  145. data/docs/DependencyTypeEntityListing.md +2 -2
  146. data/docs/DetectedDialogAct.md +14 -0
  147. data/docs/DetectedIntent.md +15 -0
  148. data/docs/DetectedNamedEntity.md +16 -0
  149. data/docs/DetectedNamedEntityValue.md +14 -0
  150. data/docs/DialerEventEntityListing.md +2 -2
  151. data/docs/DialogflowAgent.md +3 -2
  152. data/docs/DialogflowAgentSummaryEntityListing.md +2 -2
  153. data/docs/DirectoryUserDevicesListing.md +2 -2
  154. data/docs/DivsPermittedEntityListing.md +2 -2
  155. data/docs/DncListDivisionViewListing.md +2 -2
  156. data/docs/DncListEntityListing.md +2 -2
  157. data/docs/DocumentAuditEntityListing.md +2 -2
  158. data/docs/DocumentCategoryInput.md +13 -0
  159. data/docs/DocumentEntityListing.md +2 -2
  160. data/docs/DocumentFaq.md +15 -0
  161. data/docs/DocumentListing.md +16 -0
  162. data/docs/DocumentReference.md +14 -0
  163. data/docs/DomainEdgeSoftwareVersionDtoEntityListing.md +2 -2
  164. data/docs/DomainEntityListing.md +2 -2
  165. data/docs/DomainEntityListingEvaluationForm.md +2 -2
  166. data/docs/DomainEntityListingQueryResult.md +2 -2
  167. data/docs/DomainEntityListingSurveyForm.md +2 -2
  168. data/docs/DomainOrganizationRole.md +1 -1
  169. data/docs/DomainOrganizationRoleCreate.md +1 -1
  170. data/docs/DomainOrganizationRoleUpdate.md +1 -1
  171. data/docs/Edge.md +1 -1
  172. data/docs/EdgeEntityListing.md +2 -2
  173. data/docs/EdgeGroupEntityListing.md +2 -2
  174. data/docs/EdgeLineEntityListing.md +2 -2
  175. data/docs/Email.md +1 -0
  176. data/docs/EmailConversationEntityListing.md +2 -2
  177. data/docs/EmailMessageListing.md +2 -2
  178. data/docs/EmergencyGroupListing.md +2 -2
  179. data/docs/EncryptionKeyEntityListing.md +2 -2
  180. data/docs/EvaluationEntityListing.md +2 -2
  181. data/docs/EvaluationFormEntityListing.md +2 -2
  182. data/docs/EvaluatorActivityEntityListing.md +2 -2
  183. data/docs/ExtensionEntityListing.md +2 -2
  184. data/docs/ExtensionPoolEntityListing.md +2 -2
  185. data/docs/ExternalContactsApi.md +1003 -146
  186. data/docs/ExternalOrganizationListing.md +2 -2
  187. data/docs/ExternalOrganizationTrustorLink.md +17 -0
  188. data/docs/FacebookIntegrationEntityListing.md +2 -2
  189. data/docs/FaxDocumentEntityListing.md +2 -2
  190. data/docs/FlowDivisionView.md +2 -0
  191. data/docs/FlowDivisionViewEntityListing.md +2 -2
  192. data/docs/FlowEntityListing.md +2 -2
  193. data/docs/FlowOutcomeListing.md +2 -2
  194. data/docs/FlowVersionEntityListing.md +2 -2
  195. data/docs/ForecastAbandonRateResponse.md +13 -0
  196. data/docs/ForecastAverageSpeedOfAnswerResponse.md +13 -0
  197. data/docs/ForecastPlanningGroupData.md +15 -0
  198. data/docs/ForecastPlanningGroupResponse.md +16 -0
  199. data/docs/ForecastPlanningGroupsResponse.md +13 -0
  200. data/docs/ForecastServiceGoalTemplateResponse.md +15 -0
  201. data/docs/ForecastServiceLevelResponse.md +14 -0
  202. data/docs/GDPRRequestEntityListing.md +2 -2
  203. data/docs/GDPRSubjectEntityListing.md +2 -2
  204. data/docs/GenerateBuForecastRequest.md +14 -0
  205. data/docs/GreetingListing.md +2 -2
  206. data/docs/GroupEntityListing.md +2 -2
  207. data/docs/GroupProfileEntityListing.md +2 -2
  208. data/docs/IVREntityListing.md +2 -2
  209. data/docs/InboundDomainEntityListing.md +2 -2
  210. data/docs/InboundDomainPatchRequest.md +14 -0
  211. data/docs/InboundRouteEntityListing.md +2 -2
  212. data/docs/IntegrationEntityListing.md +2 -2
  213. data/docs/IntegrationEventEntityListing.md +2 -2
  214. data/docs/IntegrationTypeEntityListing.md +2 -2
  215. data/docs/IntentDefinition.md +15 -0
  216. data/docs/IntentFeedback.md +16 -0
  217. data/docs/InteractionStatsAlertContainer.md +2 -2
  218. data/docs/InteractionStatsRuleContainer.md +2 -2
  219. data/docs/IntradayPerformancePredictionData.md +15 -0
  220. data/docs/IntradayPlanningGroupRequest.md +16 -0
  221. data/docs/ItemValidationLimits.md +14 -0
  222. data/docs/Items.md +14 -0
  223. data/docs/JsonNode.md +2 -2
  224. data/docs/KeywordSetEntityListing.md +2 -2
  225. data/docs/KnowledgeApi.md +1528 -0
  226. data/docs/KnowledgeBase.md +19 -0
  227. data/docs/KnowledgeBaseListing.md +16 -0
  228. data/docs/KnowledgeCategory.md +20 -0
  229. data/docs/KnowledgeCategoryRequest.md +17 -0
  230. data/docs/KnowledgeDocument.md +23 -0
  231. data/docs/KnowledgeDocumentBulkRequest.md +17 -0
  232. data/docs/KnowledgeDocumentRequest.md +16 -0
  233. data/docs/KnowledgeExtendedCategory.md +22 -0
  234. data/docs/KnowledgeSearchDocument.md +24 -0
  235. data/docs/KnowledgeSearchRequest.md +18 -0
  236. data/docs/KnowledgeSearchResponse.md +18 -0
  237. data/docs/KnowledgeTraining.md +23 -0
  238. data/docs/LanguageEntityListing.md +2 -2
  239. data/docs/LanguageUnderstandingApi.md +1160 -0
  240. data/docs/LexBotAliasEntityListing.md +2 -2
  241. data/docs/LexBotEntityListing.md +2 -2
  242. data/docs/LibraryEntityListing.md +2 -2
  243. data/docs/LineBaseEntityListing.md +2 -2
  244. data/docs/LineEntityListing.md +2 -2
  245. data/docs/LineIntegrationEntityListing.md +2 -2
  246. data/docs/ListWrapperInterval.md +13 -0
  247. data/docs/LocationEntityListing.md +2 -2
  248. data/docs/LogicalInterfaceEntityListing.md +2 -2
  249. data/docs/ManagementUnitListing.md +2 -2
  250. data/docs/MatchShiftTradeRequest.md +15 -0
  251. data/docs/MatchShiftTradeResponse.md +15 -0
  252. data/docs/MaxLength.md +14 -0
  253. data/docs/Message.md +1 -0
  254. data/docs/MessageConversationEntityListing.md +2 -2
  255. data/docs/MessagingIntegrationEntityListing.md +2 -2
  256. data/docs/MessagingStickerEntityListing.md +2 -2
  257. data/docs/MessagingTemplateRequest.md +14 -0
  258. data/docs/MinLength.md +14 -0
  259. data/docs/MuRescheduleResultWrapper.md +13 -0
  260. data/docs/NamedEntityAnnotation.md +13 -0
  261. data/docs/NamedEntityTypeBinding.md +14 -0
  262. data/docs/NamedEntityTypeDefinition.md +15 -0
  263. data/docs/NamedEntityTypeItem.md +14 -0
  264. data/docs/NamedEntityTypeMechanism.md +15 -0
  265. data/docs/NluConfusionMatrixColumn.md +14 -0
  266. data/docs/NluConfusionMatrixRow.md +14 -0
  267. data/docs/NluDetectionContext.md +14 -0
  268. data/docs/NluDetectionInput.md +13 -0
  269. data/docs/NluDetectionOutput.md +14 -0
  270. data/docs/NluDetectionRequest.md +14 -0
  271. data/docs/NluDetectionResponse.md +15 -0
  272. data/docs/NluDomain.md +19 -0
  273. data/docs/NluDomainListing.md +22 -0
  274. data/docs/NluDomainVersion.md +24 -0
  275. data/docs/NluDomainVersionListing.md +22 -0
  276. data/docs/NluDomainVersionQualityReport.md +15 -0
  277. data/docs/NluDomainVersionTrainingResponse.md +14 -0
  278. data/docs/NluFeedbackListing.md +22 -0
  279. data/docs/NluFeedbackRequest.md +15 -0
  280. data/docs/NluFeedbackResponse.md +18 -0
  281. data/docs/NluQualityReportSummary.md +13 -0
  282. data/docs/NluQualityReportSummaryMetric.md +14 -0
  283. data/docs/NluUtterance.md +13 -0
  284. data/docs/NluUtteranceSegment.md +14 -0
  285. data/docs/NoteListing.md +2 -2
  286. data/docs/OAuthClientEntityListing.md +2 -2
  287. data/docs/OAuthProviderEntityListing.md +2 -2
  288. data/docs/OrganizationPresenceEntityListing.md +2 -2
  289. data/docs/OrganizationRoleEntityListing.md +2 -2
  290. data/docs/OrphanRecordingListing.md +2 -2
  291. data/docs/OutboundRouteBaseEntityListing.md +2 -2
  292. data/docs/OutboundRouteEntityListing.md +2 -2
  293. data/docs/PatchBuReschedulingOptionsManagementUnitRequest.md +14 -0
  294. data/docs/PatchBuReschedulingOptionsRequest.md +13 -0
  295. data/docs/PatchBuScheduleRunRequest.md +13 -0
  296. data/docs/PatchShiftTradeRequest.md +16 -0
  297. data/docs/PermissionCollectionEntityListing.md +2 -2
  298. data/docs/PhoneBaseEntityListing.md +2 -2
  299. data/docs/PhoneEntityListing.md +2 -2
  300. data/docs/PhoneMetaBaseEntityListing.md +2 -2
  301. data/docs/PhysicalInterfaceEntityListing.md +2 -2
  302. data/docs/PlanningGroup.md +18 -0
  303. data/docs/PlanningGroupList.md +13 -0
  304. data/docs/PlanningGroupReference.md +14 -0
  305. data/docs/PolicyEntityListing.md +2 -2
  306. data/docs/PromptAssetEntityListing.md +2 -2
  307. data/docs/PromptEntityListing.md +2 -2
  308. data/docs/QualityAuditPage.md +2 -2
  309. data/docs/QueueConversationCallbackEventTopicCallbackMediaParticipant.md +1 -0
  310. data/docs/QueueConversationEventTopicCall.md +1 -0
  311. data/docs/QueueConversationEventTopicCallback.md +2 -0
  312. data/docs/QueueConversationEventTopicChat.md +1 -0
  313. data/docs/QueueConversationEventTopicCobrowse.md +1 -0
  314. data/docs/QueueConversationEventTopicEmail.md +1 -0
  315. data/docs/QueueConversationEventTopicMessage.md +1 -0
  316. data/docs/QueueConversationEventTopicScreenshare.md +1 -0
  317. data/docs/QueueConversationEventTopicSocialExpression.md +1 -0
  318. data/docs/QueueConversationEventTopicVideo.md +1 -0
  319. data/docs/QueueConversationSocialExpressionEventTopicCall.md +1 -0
  320. data/docs/QueueConversationSocialExpressionEventTopicCallback.md +2 -0
  321. data/docs/QueueConversationSocialExpressionEventTopicChat.md +1 -0
  322. data/docs/QueueConversationSocialExpressionEventTopicCobrowse.md +1 -0
  323. data/docs/QueueConversationSocialExpressionEventTopicEmail.md +1 -0
  324. data/docs/QueueConversationSocialExpressionEventTopicMessage.md +1 -0
  325. data/docs/QueueConversationSocialExpressionEventTopicScreenshare.md +1 -0
  326. data/docs/QueueConversationSocialExpressionEventTopicSocialExpression.md +1 -0
  327. data/docs/QueueConversationSocialExpressionEventTopicVideo.md +1 -0
  328. data/docs/QueueConversationVideoEventTopicCall.md +1 -0
  329. data/docs/QueueConversationVideoEventTopicCallback.md +2 -0
  330. data/docs/QueueConversationVideoEventTopicChat.md +1 -0
  331. data/docs/QueueConversationVideoEventTopicCobrowse.md +1 -0
  332. data/docs/QueueConversationVideoEventTopicEmail.md +1 -0
  333. data/docs/QueueConversationVideoEventTopicMessage.md +1 -0
  334. data/docs/QueueConversationVideoEventTopicScreenshare.md +1 -0
  335. data/docs/QueueConversationVideoEventTopicSocialExpression.md +1 -0
  336. data/docs/QueueConversationVideoEventTopicVideo.md +1 -0
  337. data/docs/QueueEntityListing.md +2 -2
  338. data/docs/QueueMemberEntityListing.md +2 -2
  339. data/docs/RecipientListing.md +2 -2
  340. data/docs/RecordingApi.md +12 -6
  341. data/docs/RecordingJobEntityListing.md +2 -2
  342. data/docs/RelationshipListing.md +2 -2
  343. data/docs/ReportMetaDataEntityListing.md +2 -2
  344. data/docs/ReportRunEntryEntityDomainListing.md +2 -2
  345. data/docs/ReportScheduleEntityListing.md +2 -2
  346. data/docs/ReportingExportJobListing.md +2 -2
  347. data/docs/ReportingExportJobRequest.md +1 -0
  348. data/docs/ReportingExportJobResponse.md +2 -0
  349. data/docs/ReportingExportMetadataJobListing.md +2 -2
  350. data/docs/ReschedulingManagementUnitResponse.md +14 -0
  351. data/docs/ReschedulingOptionsRunResponse.md +22 -0
  352. data/docs/ResponseEntityList.md +2 -2
  353. data/docs/ResponseEntityListing.md +2 -2
  354. data/docs/ResponseSetEntityListing.md +2 -2
  355. data/docs/RoutePathRequest.md +17 -0
  356. data/docs/RoutePathResponse.md +16 -0
  357. data/docs/RoutingApi.md +204 -0
  358. data/docs/RuleSetEntityListing.md +2 -2
  359. data/docs/SCIMApi.md +12 -12
  360. data/docs/ScheduleEntityListing.md +2 -2
  361. data/docs/ScheduleGenerationMessage.md +14 -0
  362. data/docs/ScheduleGenerationResult.md +16 -0
  363. data/docs/ScheduleGenerationResultSummary.md +15 -0
  364. data/docs/ScheduleGroupEntityListing.md +2 -2
  365. data/docs/SchedulerMessageArgument.md +14 -0
  366. data/docs/SchedulingTestingOptionsRequest.md +16 -0
  367. data/docs/Schema.md +17 -0
  368. data/docs/SchemaCategoryEntityListing.md +2 -2
  369. data/docs/SchemaQuantityLimits.md +26 -0
  370. data/docs/SchemaReferenceEntityListing.md +2 -2
  371. data/docs/ScimV2EnterpriseUser.md +1 -0
  372. data/docs/ScreenRecordingSessionListing.md +2 -2
  373. data/docs/Screenshare.md +1 -0
  374. data/docs/ScriptEntityListing.md +2 -2
  375. data/docs/SearchApi.md +70 -0
  376. data/docs/SearchShiftTradeResponse.md +15 -0
  377. data/docs/SearchShiftTradesRequest.md +14 -0
  378. data/docs/SearchShiftTradesResponse.md +13 -0
  379. data/docs/SecurityProfileEntityListing.md +2 -2
  380. data/docs/ServiceGoalTemplate.md +19 -0
  381. data/docs/ServiceGoalTemplateList.md +13 -0
  382. data/docs/ServiceGoalTemplateReference.md +14 -0
  383. data/docs/SetWrapperRoutePathRequest.md +13 -0
  384. data/docs/ShareEntityListing.md +2 -2
  385. data/docs/ShiftTradeActivityPreviewResponse.md +16 -0
  386. data/docs/ShiftTradeMatchReviewResponse.md +16 -0
  387. data/docs/ShiftTradeMatchReviewUserResponse.md +17 -0
  388. data/docs/ShiftTradeMatchViolation.md +14 -0
  389. data/docs/ShiftTradePreviewResponse.md +13 -0
  390. data/docs/ShiftTradeResponse.md +1 -1
  391. data/docs/SiteEntityListing.md +2 -2
  392. data/docs/SkillEntityListing.md +2 -2
  393. data/docs/SmsAddressEntityListing.md +2 -2
  394. data/docs/SmsPhoneNumberEntityListing.md +2 -2
  395. data/docs/SocialExpression.md +1 -0
  396. data/docs/SourcePlanningGroupRequest.md +14 -0
  397. data/docs/StationEntityListing.md +2 -2
  398. data/docs/SubjectDivisionGrantsEntityListing.md +2 -2
  399. data/docs/SurveyFormEntityListing.md +2 -2
  400. data/docs/SystemPromptAssetEntityListing.md +2 -2
  401. data/docs/SystemPromptEntityListing.md +2 -2
  402. data/docs/TagValueEntityListing.md +2 -2
  403. data/docs/TemplateParameter.md +14 -0
  404. data/docs/TestMessage.md +19 -0
  405. data/docs/TextMessageListing.md +2 -2
  406. data/docs/{TimeOffRequestLookup.md → TimeOffRequest.md} +2 -2
  407. data/docs/TimeOffRequestListing.md +13 -0
  408. data/docs/TimeZoneEntityListing.md +2 -2
  409. data/docs/TrainingListing.md +16 -0
  410. data/docs/TranscriptionSettings.md +1 -0
  411. data/docs/TrunkBaseEntityListing.md +2 -2
  412. data/docs/TrunkEntityListing.md +2 -2
  413. data/docs/TrunkMetabaseEntityListing.md +2 -2
  414. data/docs/TrustEntityListing.md +2 -2
  415. data/docs/TrustUserEntityListing.md +2 -2
  416. data/docs/TrustorEntityListing.md +2 -2
  417. data/docs/TtsEngineEntityListing.md +2 -2
  418. data/docs/TtsVoiceEntityListing.md +2 -2
  419. data/docs/TwitterIntegrationEntityListing.md +2 -2
  420. data/docs/UpdateBusinessUnitRequest.md +15 -0
  421. data/docs/UpdateBusinessUnitSettings.md +16 -0
  422. data/docs/UpdateCoachingAppointmentRequest.md +18 -0
  423. data/docs/UpdatePlanningGroupRequest.md +16 -0
  424. data/docs/UpdateServiceGoalTemplate.md +17 -0
  425. data/docs/UploadUrlRequest.md +15 -0
  426. data/docs/UploadUrlResponse.md +14 -0
  427. data/docs/UploadsApi.md +78 -0
  428. data/docs/UserActionCategoryEntityListing.md +2 -2
  429. data/docs/UserAppEntityListing.md +2 -2
  430. data/docs/UserEntityListing.md +2 -2
  431. data/docs/UserLanguageEntityListing.md +2 -2
  432. data/docs/UserProfileEntityListing.md +2 -2
  433. data/docs/UserQueueEntityListing.md +2 -2
  434. data/docs/UserRecordingEntityListing.md +2 -2
  435. data/docs/UserScheduleAdherenceListing.md +14 -0
  436. data/docs/UserSkillEntityListing.md +2 -2
  437. data/docs/UsersApi.md +0 -72
  438. data/docs/ValidationLimits.md +18 -0
  439. data/docs/ValueWrapperDate.md +13 -0
  440. data/docs/ValueWrapperString.md +13 -0
  441. data/docs/Video.md +1 -0
  442. data/docs/VoicemailMessageEntityListing.md +2 -2
  443. data/docs/WebChatMemberInfoEntityList.md +2 -2
  444. data/docs/WeekShiftTradeListResponse.md +13 -0
  445. data/docs/WeekShiftTradeResponse.md +14 -0
  446. data/docs/WemLearningAssignmentRuleRunTopicLearningAssignmentRuleRunNotification.md +14 -0
  447. data/docs/WemLearningAssignmentRuleRunTopicLearningModuleReference.md +14 -0
  448. data/docs/WemLearningAssignmentRuleRunTopicWemLearningAssignmentsCreated.md +13 -0
  449. data/docs/WemLearningAssignmentTopicLearningAssignmentNotification.md +22 -0
  450. data/docs/WemLearningAssignmentTopicLearningModuleReference.md +14 -0
  451. data/docs/WemLearningAssignmentTopicUserReference.md +13 -0
  452. data/docs/WfmIntradayPlanningGroupListing.md +14 -0
  453. data/docs/WhatsAppIntegrationEntityListing.md +2 -2
  454. data/docs/WorkforceManagementApi.md +5232 -1205
  455. data/docs/WorkspaceEntityListing.md +2 -2
  456. data/docs/WorkspaceMemberEntityListing.md +2 -2
  457. data/docs/WrapupCodeEntityListing.md +2 -2
  458. data/lib/purecloudplatformclientv2.rb +211 -59
  459. data/lib/purecloudplatformclientv2/api/architect_api.rb +18 -0
  460. data/lib/purecloudplatformclientv2/api/authorization_api.rb +0 -85
  461. data/lib/purecloudplatformclientv2/api/coaching_api.rb +1296 -0
  462. data/lib/purecloudplatformclientv2/api/data_extensions_api.rb +207 -0
  463. data/lib/purecloudplatformclientv2/api/external_contacts_api.rb +871 -7
  464. data/lib/purecloudplatformclientv2/api/knowledge_api.rb +1908 -0
  465. data/lib/purecloudplatformclientv2/api/language_understanding_api.rb +1304 -0
  466. data/lib/purecloudplatformclientv2/api/recording_api.rb +22 -4
  467. data/lib/purecloudplatformclientv2/api/routing_api.rb +212 -0
  468. data/lib/purecloudplatformclientv2/api/scim_api.rb +8 -8
  469. data/lib/purecloudplatformclientv2/api/search_api.rb +73 -0
  470. data/lib/purecloudplatformclientv2/api/uploads_api.rb +92 -0
  471. data/lib/purecloudplatformclientv2/api/users_api.rb +0 -85
  472. data/lib/purecloudplatformclientv2/api/workforce_management_api.rb +5932 -1542
  473. data/lib/purecloudplatformclientv2/api_client.rb +1 -1
  474. data/lib/purecloudplatformclientv2/models/action_entity_listing.rb +23 -23
  475. data/lib/purecloudplatformclientv2/models/add_shift_trade_request.rb +317 -0
  476. data/lib/purecloudplatformclientv2/models/additional_message.rb +30 -4
  477. data/lib/purecloudplatformclientv2/models/agent_activity_entity_listing.rb +23 -23
  478. data/lib/purecloudplatformclientv2/models/analytics_conversation_async_query_response.rb +27 -1
  479. data/lib/purecloudplatformclientv2/models/analytics_evaluation.rb +13 -13
  480. data/lib/purecloudplatformclientv2/models/analytics_user_details_async_query_response.rb +30 -4
  481. data/lib/purecloudplatformclientv2/models/array_node.rb +23 -23
  482. data/lib/purecloudplatformclientv2/models/{generate_short_term_forecast_response.rb → async_forecast_operation_result.rb} +17 -17
  483. data/lib/purecloudplatformclientv2/models/{short_term_forecast_response.rb → async_intraday_response.rb} +17 -17
  484. data/lib/purecloudplatformclientv2/models/attempt_limits_entity_listing.rb +23 -23
  485. data/lib/purecloudplatformclientv2/models/authz_division_entity_listing.rb +23 -23
  486. data/lib/purecloudplatformclientv2/models/{wfm_abandon_rate.rb → bu_abandon_rate.rb} +1 -1
  487. data/lib/purecloudplatformclientv2/models/bu_agent_schedule_query_response.rb +310 -0
  488. data/lib/purecloudplatformclientv2/models/{wfm_forecast_modification_attributes.rb → bu_agent_schedule_reschedule_response.rb} +32 -36
  489. data/lib/purecloudplatformclientv2/models/bu_agent_schedule_update.rb +244 -0
  490. data/lib/purecloudplatformclientv2/models/bu_agent_schedules_query_response.rb +204 -0
  491. data/lib/purecloudplatformclientv2/models/{async_week_schedule_response.rb → bu_async_agent_schedules_query_response.rb} +69 -44
  492. data/lib/purecloudplatformclientv2/models/{generate_week_schedule_response.rb → bu_async_schedule_response.rb} +30 -31
  493. data/lib/purecloudplatformclientv2/models/bu_async_schedule_run_response.rb +268 -0
  494. data/lib/purecloudplatformclientv2/models/{wfm_average_speed_of_answer.rb → bu_average_speed_of_answer.rb} +1 -1
  495. data/lib/purecloudplatformclientv2/models/{copy_week_schedule_request.rb → bu_copy_schedule_request.rb} +4 -4
  496. data/lib/purecloudplatformclientv2/models/bu_create_blank_schedule_request.rb +264 -0
  497. data/lib/purecloudplatformclientv2/models/bu_current_agent_schedule_search_response.rb +338 -0
  498. data/lib/purecloudplatformclientv2/models/{forecast_generation_route_group_result.rb → bu_forecast_generation_planning_group_result.rb} +11 -11
  499. data/lib/purecloudplatformclientv2/models/bu_forecast_generation_result.rb +204 -0
  500. data/lib/purecloudplatformclientv2/models/{wfm_forecast_modification.rb → bu_forecast_modification.rb} +107 -14
  501. data/lib/purecloudplatformclientv2/models/bu_forecast_result.rb +282 -0
  502. data/lib/purecloudplatformclientv2/models/bu_forecast_result_response.rb +228 -0
  503. data/lib/purecloudplatformclientv2/models/{forecast_time_series_result.rb → bu_forecast_time_series_result.rb} +3 -3
  504. data/lib/purecloudplatformclientv2/models/bu_generate_schedule_request.rb +269 -0
  505. data/lib/purecloudplatformclientv2/models/{route_group_list.rb → bu_get_current_agent_schedule_request.rb} +16 -13
  506. data/lib/purecloudplatformclientv2/models/bu_headcount_forecast.rb +229 -0
  507. data/lib/purecloudplatformclientv2/models/{forecast_result_response.rb → bu_headcount_forecast_response.rb} +4 -4
  508. data/lib/purecloudplatformclientv2/models/{intraday_data_group.rb → bu_intraday_data_group.rb} +45 -51
  509. data/lib/purecloudplatformclientv2/models/bu_intraday_forecast_data.rb +228 -0
  510. data/lib/purecloudplatformclientv2/models/{intraday_response.rb → bu_intraday_response.rb} +46 -48
  511. data/lib/purecloudplatformclientv2/models/bu_intraday_schedule_data.rb +202 -0
  512. data/lib/purecloudplatformclientv2/models/{intraday_query_data_command.rb → bu_management_unit_schedule_summary.rb} +37 -54
  513. data/lib/purecloudplatformclientv2/models/bu_planning_group_headcount_forecast.rb +258 -0
  514. data/lib/purecloudplatformclientv2/models/bu_query_agent_schedules_request.rb +235 -0
  515. data/lib/purecloudplatformclientv2/models/bu_reschedule_agent_schedule_result.rb +254 -0
  516. data/lib/purecloudplatformclientv2/models/{reschedule_request.rb → bu_reschedule_request.rb} +43 -10
  517. data/lib/purecloudplatformclientv2/models/bu_reschedule_result.rb +308 -0
  518. data/lib/purecloudplatformclientv2/models/bu_schedule_list_item.rb +410 -0
  519. data/lib/purecloudplatformclientv2/models/{scheduling_run_list_response.rb → bu_schedule_listing.rb} +2 -2
  520. data/lib/purecloudplatformclientv2/models/{short_term_forecast.rb → bu_schedule_metadata.rb} +60 -83
  521. data/lib/purecloudplatformclientv2/models/bu_schedule_reference_for_mu_route.rb +280 -0
  522. data/lib/purecloudplatformclientv2/models/{scheduling_run_response.rb → bu_schedule_run.rb} +77 -54
  523. data/lib/purecloudplatformclientv2/models/{time_off_request_entity_list.rb → bu_schedule_run_listing.rb} +2 -2
  524. data/lib/purecloudplatformclientv2/models/{wfm_service_level.rb → bu_service_level.rb} +1 -1
  525. data/lib/purecloudplatformclientv2/models/bu_short_term_forecast.rb +584 -0
  526. data/lib/purecloudplatformclientv2/models/{short_term_forecast_list_item_response.rb → bu_short_term_forecast_list_item.rb} +84 -43
  527. data/lib/purecloudplatformclientv2/models/{short_term_forecast_list_response.rb → bu_short_term_forecast_listing.rb} +2 -2
  528. data/lib/purecloudplatformclientv2/models/bu_short_term_forecast_reference.rb +286 -0
  529. data/lib/purecloudplatformclientv2/models/{forecast_generation_result.rb → bu_short_term_forecasting_settings.rb} +9 -11
  530. data/lib/purecloudplatformclientv2/models/bulk_shift_trade_state_update_request.rb +209 -0
  531. data/lib/purecloudplatformclientv2/models/bulk_update_shift_trade_state_request_item.rb +278 -0
  532. data/lib/purecloudplatformclientv2/models/bulk_update_shift_trade_state_response.rb +268 -0
  533. data/lib/purecloudplatformclientv2/models/bulk_update_shift_trade_state_result.rb +203 -0
  534. data/lib/purecloudplatformclientv2/models/{route_group.rb → bulk_update_shift_trade_state_result_item.rb} +70 -73
  535. data/lib/purecloudplatformclientv2/models/business_unit.rb +305 -0
  536. data/lib/purecloudplatformclientv2/models/{update_week_schedule_request.rb → business_unit_activity_code.rb} +126 -88
  537. data/lib/purecloudplatformclientv2/models/business_unit_activity_code_listing.rb +204 -0
  538. data/lib/purecloudplatformclientv2/models/business_unit_list_item.rb +305 -0
  539. data/lib/purecloudplatformclientv2/models/business_unit_listing.rb +203 -0
  540. data/lib/purecloudplatformclientv2/models/business_unit_settings.rb +309 -0
  541. data/lib/purecloudplatformclientv2/models/calibration_entity_listing.rb +23 -23
  542. data/lib/purecloudplatformclientv2/models/call.rb +30 -4
  543. data/lib/purecloudplatformclientv2/models/call_basic.rb +30 -4
  544. data/lib/purecloudplatformclientv2/models/call_conversation_entity_listing.rb +23 -23
  545. data/lib/purecloudplatformclientv2/models/call_history_conversation_entity_listing.rb +23 -23
  546. data/lib/purecloudplatformclientv2/models/callable_time_set_entity_listing.rb +23 -23
  547. data/lib/purecloudplatformclientv2/models/callback.rb +56 -4
  548. data/lib/purecloudplatformclientv2/models/callback_basic.rb +56 -4
  549. data/lib/purecloudplatformclientv2/models/callback_conversation_entity_listing.rb +23 -23
  550. data/lib/purecloudplatformclientv2/models/callback_media_participant.rb +28 -2
  551. data/lib/purecloudplatformclientv2/models/campaign_division_view_listing.rb +23 -23
  552. data/lib/purecloudplatformclientv2/models/campaign_entity_listing.rb +23 -23
  553. data/lib/purecloudplatformclientv2/models/campaign_rule_entity_listing.rb +23 -23
  554. data/lib/purecloudplatformclientv2/models/campaign_sequence_entity_listing.rb +23 -23
  555. data/lib/purecloudplatformclientv2/models/category_listing.rb +278 -0
  556. data/lib/purecloudplatformclientv2/models/certificate_authority_entity_listing.rb +23 -23
  557. data/lib/purecloudplatformclientv2/models/chat_conversation_entity_listing.rb +23 -23
  558. data/lib/purecloudplatformclientv2/models/client_app_entity_listing.rb +23 -23
  559. data/lib/purecloudplatformclientv2/models/coaching_annotation.rb +429 -0
  560. data/lib/purecloudplatformclientv2/models/coaching_annotation_create_request.rb +252 -0
  561. data/lib/purecloudplatformclientv2/models/coaching_annotation_list.rb +428 -0
  562. data/lib/purecloudplatformclientv2/models/coaching_appointment_reference.rb +228 -0
  563. data/lib/purecloudplatformclientv2/models/coaching_appointment_response.rb +587 -0
  564. data/lib/purecloudplatformclientv2/models/coaching_appointment_response_list.rb +428 -0
  565. data/lib/purecloudplatformclientv2/models/coaching_appointment_status_dto.rb +299 -0
  566. data/lib/purecloudplatformclientv2/models/coaching_appointment_status_dto_list.rb +303 -0
  567. data/lib/purecloudplatformclientv2/models/coaching_notification.rb +504 -0
  568. data/lib/purecloudplatformclientv2/models/coaching_notification_list.rb +428 -0
  569. data/lib/purecloudplatformclientv2/models/cobrowse_conversation_entity_listing.rb +23 -23
  570. data/lib/purecloudplatformclientv2/models/cobrowsesession.rb +30 -4
  571. data/lib/purecloudplatformclientv2/models/command_status_entity_listing.rb +23 -23
  572. data/lib/purecloudplatformclientv2/models/consumed_resources_entity_listing.rb +23 -23
  573. data/lib/purecloudplatformclientv2/models/consuming_resources_entity_listing.rb +23 -23
  574. data/lib/purecloudplatformclientv2/models/contact_list_division_view_listing.rb +23 -23
  575. data/lib/purecloudplatformclientv2/models/contact_list_entity_listing.rb +23 -23
  576. data/lib/purecloudplatformclientv2/models/contact_list_filter_entity_listing.rb +23 -23
  577. data/lib/purecloudplatformclientv2/models/contact_listing.rb +23 -23
  578. data/lib/purecloudplatformclientv2/models/context_entity.rb +207 -0
  579. data/lib/purecloudplatformclientv2/models/context_intent.rb +207 -0
  580. data/lib/purecloudplatformclientv2/models/conversation_callback_event_topic_callback_media_participant.rb +26 -1
  581. data/lib/purecloudplatformclientv2/models/conversation_chat.rb +32 -6
  582. data/lib/purecloudplatformclientv2/models/conversation_entity_listing.rb +23 -23
  583. data/lib/purecloudplatformclientv2/models/conversation_event_topic_call.rb +26 -1
  584. data/lib/purecloudplatformclientv2/models/conversation_event_topic_callback.rb +51 -1
  585. data/lib/purecloudplatformclientv2/models/conversation_event_topic_chat.rb +26 -1
  586. data/lib/purecloudplatformclientv2/models/conversation_event_topic_cobrowse.rb +26 -1
  587. data/lib/purecloudplatformclientv2/models/conversation_event_topic_email.rb +26 -1
  588. data/lib/purecloudplatformclientv2/models/conversation_event_topic_message.rb +26 -1
  589. data/lib/purecloudplatformclientv2/models/conversation_event_topic_screenshare.rb +26 -1
  590. data/lib/purecloudplatformclientv2/models/conversation_event_topic_social_expression.rb +26 -1
  591. data/lib/purecloudplatformclientv2/models/conversation_event_topic_video.rb +26 -1
  592. data/lib/purecloudplatformclientv2/models/conversation_reference.rb +228 -0
  593. data/lib/purecloudplatformclientv2/models/{copy_short_term_forecast_request.rb → copy_bu_forecast_request.rb} +18 -19
  594. data/lib/purecloudplatformclientv2/models/coretype.rb +465 -0
  595. data/lib/purecloudplatformclientv2/models/coretype_listing.rb +253 -0
  596. data/lib/purecloudplatformclientv2/models/{create_service_goal_group_request.rb → create_business_unit_request.rb} +27 -20
  597. data/lib/purecloudplatformclientv2/models/create_business_unit_settings.rb +278 -0
  598. data/lib/purecloudplatformclientv2/models/{intraday_historical_queue_data.rb → create_coaching_appointment_request.rb} +100 -58
  599. data/lib/purecloudplatformclientv2/models/create_planning_group_request.rb +271 -0
  600. data/lib/purecloudplatformclientv2/models/create_service_goal_template.rb +285 -0
  601. data/lib/purecloudplatformclientv2/models/credential_info_listing.rb +23 -23
  602. data/lib/purecloudplatformclientv2/models/credential_type_listing.rb +23 -23
  603. data/lib/purecloudplatformclientv2/models/cursors.rb +226 -0
  604. data/lib/purecloudplatformclientv2/models/data_schema_listing.rb +253 -0
  605. data/lib/purecloudplatformclientv2/models/data_table_row_entity_listing.rb +23 -23
  606. data/lib/purecloudplatformclientv2/models/data_tables_domain_entity_listing.rb +23 -23
  607. data/lib/purecloudplatformclientv2/models/dependency_object_entity_listing.rb +23 -23
  608. data/lib/purecloudplatformclientv2/models/dependency_type_entity_listing.rb +23 -23
  609. data/lib/purecloudplatformclientv2/models/detected_dialog_act.rb +228 -0
  610. data/lib/purecloudplatformclientv2/models/{transcript_property.rb → detected_intent.rb} +25 -23
  611. data/lib/purecloudplatformclientv2/models/detected_named_entity.rb +280 -0
  612. data/lib/purecloudplatformclientv2/models/detected_named_entity_value.rb +228 -0
  613. data/lib/purecloudplatformclientv2/models/dialer_event_entity_listing.rb +23 -23
  614. data/lib/purecloudplatformclientv2/models/dialogflow_agent.rb +31 -3
  615. data/lib/purecloudplatformclientv2/models/dialogflow_agent_summary_entity_listing.rb +23 -23
  616. data/lib/purecloudplatformclientv2/models/did_entity_listing.rb +23 -23
  617. data/lib/purecloudplatformclientv2/models/did_pool_entity_listing.rb +23 -23
  618. data/lib/purecloudplatformclientv2/models/directory_user_devices_listing.rb +23 -23
  619. data/lib/purecloudplatformclientv2/models/divs_permitted_entity_listing.rb +23 -23
  620. data/lib/purecloudplatformclientv2/models/dnc_list_division_view_listing.rb +23 -23
  621. data/lib/purecloudplatformclientv2/models/dnc_list_entity_listing.rb +23 -23
  622. data/lib/purecloudplatformclientv2/models/document_audit_entity_listing.rb +23 -23
  623. data/lib/purecloudplatformclientv2/models/document_category_input.rb +207 -0
  624. data/lib/purecloudplatformclientv2/models/document_entity_listing.rb +23 -23
  625. data/lib/purecloudplatformclientv2/models/document_faq.rb +266 -0
  626. data/lib/purecloudplatformclientv2/models/document_listing.rb +278 -0
  627. data/lib/purecloudplatformclientv2/models/document_reference.rb +228 -0
  628. data/lib/purecloudplatformclientv2/models/domain_edge_software_version_dto_entity_listing.rb +23 -23
  629. data/lib/purecloudplatformclientv2/models/domain_entity_listing.rb +23 -23
  630. data/lib/purecloudplatformclientv2/models/domain_entity_listing_evaluation_form.rb +23 -23
  631. data/lib/purecloudplatformclientv2/models/domain_entity_listing_query_result.rb +23 -23
  632. data/lib/purecloudplatformclientv2/models/domain_entity_listing_survey_form.rb +23 -23
  633. data/lib/purecloudplatformclientv2/models/domain_organization_role.rb +12 -12
  634. data/lib/purecloudplatformclientv2/models/domain_organization_role_create.rb +12 -12
  635. data/lib/purecloudplatformclientv2/models/domain_organization_role_update.rb +12 -12
  636. data/lib/purecloudplatformclientv2/models/edge.rb +1 -0
  637. data/lib/purecloudplatformclientv2/models/edge_entity_listing.rb +23 -23
  638. data/lib/purecloudplatformclientv2/models/edge_group_entity_listing.rb +23 -23
  639. data/lib/purecloudplatformclientv2/models/edge_line_entity_listing.rb +23 -23
  640. data/lib/purecloudplatformclientv2/models/email.rb +30 -4
  641. data/lib/purecloudplatformclientv2/models/email_conversation_entity_listing.rb +23 -23
  642. data/lib/purecloudplatformclientv2/models/email_message_listing.rb +23 -23
  643. data/lib/purecloudplatformclientv2/models/emergency_group_listing.rb +23 -23
  644. data/lib/purecloudplatformclientv2/models/encryption_key_entity_listing.rb +23 -23
  645. data/lib/purecloudplatformclientv2/models/evaluation_entity_listing.rb +23 -23
  646. data/lib/purecloudplatformclientv2/models/evaluation_form_entity_listing.rb +23 -23
  647. data/lib/purecloudplatformclientv2/models/evaluator_activity_entity_listing.rb +23 -23
  648. data/lib/purecloudplatformclientv2/models/extension_entity_listing.rb +23 -23
  649. data/lib/purecloudplatformclientv2/models/extension_pool_entity_listing.rb +23 -23
  650. data/lib/purecloudplatformclientv2/models/external_organization_listing.rb +23 -23
  651. data/lib/purecloudplatformclientv2/models/external_organization_trustor_link.rb +306 -0
  652. data/lib/purecloudplatformclientv2/models/facebook_integration_entity_listing.rb +23 -23
  653. data/lib/purecloudplatformclientv2/models/fax_document_entity_listing.rb +23 -23
  654. data/lib/purecloudplatformclientv2/models/flow_division_view.rb +53 -1
  655. data/lib/purecloudplatformclientv2/models/flow_division_view_entity_listing.rb +23 -23
  656. data/lib/purecloudplatformclientv2/models/flow_entity_listing.rb +23 -23
  657. data/lib/purecloudplatformclientv2/models/flow_outcome_listing.rb +23 -23
  658. data/lib/purecloudplatformclientv2/models/flow_version_entity_listing.rb +23 -23
  659. data/lib/purecloudplatformclientv2/models/forecast_abandon_rate_response.rb +202 -0
  660. data/lib/purecloudplatformclientv2/models/forecast_average_speed_of_answer_response.rb +202 -0
  661. data/lib/purecloudplatformclientv2/models/forecast_planning_group_data.rb +258 -0
  662. data/lib/purecloudplatformclientv2/models/{queue_media_association.rb → forecast_planning_group_response.rb} +25 -26
  663. data/lib/purecloudplatformclientv2/models/forecast_planning_groups_response.rb +203 -0
  664. data/lib/purecloudplatformclientv2/models/{service_goal_group_goals.rb → forecast_service_goal_template_response.rb} +7 -18
  665. data/lib/purecloudplatformclientv2/models/forecast_service_level_response.rb +228 -0
  666. data/lib/purecloudplatformclientv2/models/gdpr_request_entity_listing.rb +23 -23
  667. data/lib/purecloudplatformclientv2/models/gdpr_subject_entity_listing.rb +23 -23
  668. data/lib/purecloudplatformclientv2/models/{generate_week_schedule_request.rb → generate_bu_forecast_request.rb} +10 -16
  669. data/lib/purecloudplatformclientv2/models/greeting_listing.rb +23 -23
  670. data/lib/purecloudplatformclientv2/models/group_entity_listing.rb +23 -23
  671. data/lib/purecloudplatformclientv2/models/group_profile_entity_listing.rb +23 -23
  672. data/lib/purecloudplatformclientv2/models/inbound_domain_entity_listing.rb +23 -23
  673. data/lib/purecloudplatformclientv2/models/inbound_domain_patch_request.rb +228 -0
  674. data/lib/purecloudplatformclientv2/models/inbound_route_entity_listing.rb +23 -23
  675. data/lib/purecloudplatformclientv2/models/integration_entity_listing.rb +23 -23
  676. data/lib/purecloudplatformclientv2/models/integration_event_entity_listing.rb +23 -23
  677. data/lib/purecloudplatformclientv2/models/integration_type_entity_listing.rb +23 -23
  678. data/lib/purecloudplatformclientv2/models/intent_definition.rb +273 -0
  679. data/lib/purecloudplatformclientv2/models/intent_feedback.rb +296 -0
  680. data/lib/purecloudplatformclientv2/models/interaction_stats_alert_container.rb +23 -23
  681. data/lib/purecloudplatformclientv2/models/interaction_stats_rule_container.rb +23 -23
  682. data/lib/purecloudplatformclientv2/models/{intraday_performance_prediction_queue_data.rb → intraday_performance_prediction_data.rb} +10 -10
  683. data/lib/purecloudplatformclientv2/models/intraday_planning_group_request.rb +294 -0
  684. data/lib/purecloudplatformclientv2/models/item_validation_limits.rb +238 -0
  685. data/lib/purecloudplatformclientv2/models/items.rb +226 -0
  686. data/lib/purecloudplatformclientv2/models/ivr_entity_listing.rb +23 -23
  687. data/lib/purecloudplatformclientv2/models/json_node.rb +23 -23
  688. data/lib/purecloudplatformclientv2/models/keyword_set_entity_listing.rb +23 -23
  689. data/lib/purecloudplatformclientv2/models/knowledge_base.rb +376 -0
  690. data/lib/purecloudplatformclientv2/models/knowledge_base_listing.rb +278 -0
  691. data/lib/purecloudplatformclientv2/models/knowledge_category.rb +403 -0
  692. data/lib/purecloudplatformclientv2/models/knowledge_category_request.rb +311 -0
  693. data/lib/purecloudplatformclientv2/models/knowledge_document.rb +501 -0
  694. data/lib/purecloudplatformclientv2/models/knowledge_document_bulk_request.rb +327 -0
  695. data/lib/purecloudplatformclientv2/models/knowledge_document_request.rb +301 -0
  696. data/lib/purecloudplatformclientv2/models/knowledge_extended_category.rb +457 -0
  697. data/lib/purecloudplatformclientv2/models/knowledge_search_document.rb +527 -0
  698. data/lib/purecloudplatformclientv2/models/knowledge_search_request.rb +371 -0
  699. data/lib/purecloudplatformclientv2/models/knowledge_search_response.rb +334 -0
  700. data/lib/purecloudplatformclientv2/models/knowledge_training.rb +489 -0
  701. data/lib/purecloudplatformclientv2/models/language_entity_listing.rb +23 -23
  702. data/lib/purecloudplatformclientv2/models/lex_bot_alias_entity_listing.rb +23 -23
  703. data/lib/purecloudplatformclientv2/models/lex_bot_entity_listing.rb +23 -23
  704. data/lib/purecloudplatformclientv2/models/library_entity_listing.rb +23 -23
  705. data/lib/purecloudplatformclientv2/models/line_base_entity_listing.rb +23 -23
  706. data/lib/purecloudplatformclientv2/models/line_entity_listing.rb +23 -23
  707. data/lib/purecloudplatformclientv2/models/line_integration_entity_listing.rb +23 -23
  708. data/lib/purecloudplatformclientv2/models/{list_wrapper_wfm_forecast_modification.rb → list_wrapper_interval.rb} +2 -2
  709. data/lib/purecloudplatformclientv2/models/location_entity_listing.rb +23 -23
  710. data/lib/purecloudplatformclientv2/models/logical_interface_entity_listing.rb +23 -23
  711. data/lib/purecloudplatformclientv2/models/management_unit_listing.rb +23 -23
  712. data/lib/purecloudplatformclientv2/models/match_shift_trade_request.rb +264 -0
  713. data/lib/purecloudplatformclientv2/models/match_shift_trade_response.rb +258 -0
  714. data/lib/purecloudplatformclientv2/models/max_length.rb +238 -0
  715. data/lib/purecloudplatformclientv2/models/message.rb +30 -4
  716. data/lib/purecloudplatformclientv2/models/message_conversation_entity_listing.rb +23 -23
  717. data/lib/purecloudplatformclientv2/models/messaging_integration_entity_listing.rb +23 -23
  718. data/lib/purecloudplatformclientv2/models/messaging_sticker_entity_listing.rb +23 -23
  719. data/lib/purecloudplatformclientv2/models/messaging_template_request.rb +230 -0
  720. data/lib/purecloudplatformclientv2/models/metabase.rb +2 -2
  721. data/lib/purecloudplatformclientv2/models/min_length.rb +238 -0
  722. data/lib/purecloudplatformclientv2/models/mu_reschedule_result_wrapper.rb +204 -0
  723. data/lib/purecloudplatformclientv2/models/named_entity_annotation.rb +207 -0
  724. data/lib/purecloudplatformclientv2/models/named_entity_type_binding.rb +238 -0
  725. data/lib/purecloudplatformclientv2/models/named_entity_type_definition.rb +264 -0
  726. data/lib/purecloudplatformclientv2/models/named_entity_type_item.rb +235 -0
  727. data/lib/purecloudplatformclientv2/models/named_entity_type_mechanism.rb +280 -0
  728. data/lib/purecloudplatformclientv2/models/nlu_confusion_matrix_column.rb +238 -0
  729. data/lib/purecloudplatformclientv2/models/nlu_confusion_matrix_row.rb +240 -0
  730. data/lib/purecloudplatformclientv2/models/nlu_detection_context.rb +228 -0
  731. data/lib/purecloudplatformclientv2/models/nlu_detection_input.rb +207 -0
  732. data/lib/purecloudplatformclientv2/models/nlu_detection_output.rb +232 -0
  733. data/lib/purecloudplatformclientv2/models/nlu_detection_request.rb +233 -0
  734. data/lib/purecloudplatformclientv2/models/nlu_detection_response.rb +252 -0
  735. data/lib/purecloudplatformclientv2/models/nlu_domain.rb +363 -0
  736. data/lib/purecloudplatformclientv2/models/nlu_domain_listing.rb +428 -0
  737. data/lib/purecloudplatformclientv2/models/nlu_domain_version.rb +506 -0
  738. data/lib/purecloudplatformclientv2/models/nlu_domain_version_listing.rb +428 -0
  739. data/lib/purecloudplatformclientv2/models/{intraday_metric.rb → nlu_domain_version_quality_report.rb} +57 -28
  740. data/lib/purecloudplatformclientv2/models/nlu_domain_version_training_response.rb +227 -0
  741. data/lib/purecloudplatformclientv2/models/nlu_feedback_listing.rb +428 -0
  742. data/lib/purecloudplatformclientv2/models/{create_queue_media_association_request.rb → nlu_feedback_request.rb} +40 -26
  743. data/lib/purecloudplatformclientv2/models/nlu_feedback_response.rb +334 -0
  744. data/lib/purecloudplatformclientv2/models/{generate_short_term_forecast_request.rb → nlu_quality_report_summary.rb} +12 -10
  745. data/lib/purecloudplatformclientv2/models/nlu_quality_report_summary_metric.rb +238 -0
  746. data/lib/purecloudplatformclientv2/models/nlu_utterance.rb +209 -0
  747. data/lib/purecloudplatformclientv2/models/nlu_utterance_segment.rb +233 -0
  748. data/lib/purecloudplatformclientv2/models/note_listing.rb +23 -23
  749. data/lib/purecloudplatformclientv2/models/o_auth_client_entity_listing.rb +23 -23
  750. data/lib/purecloudplatformclientv2/models/o_auth_provider_entity_listing.rb +23 -23
  751. data/lib/purecloudplatformclientv2/models/organization_presence_entity_listing.rb +23 -23
  752. data/lib/purecloudplatformclientv2/models/organization_role_entity_listing.rb +23 -23
  753. data/lib/purecloudplatformclientv2/models/orphan_recording_listing.rb +23 -23
  754. data/lib/purecloudplatformclientv2/models/outbound_route_base_entity_listing.rb +23 -23
  755. data/lib/purecloudplatformclientv2/models/outbound_route_entity_listing.rb +23 -23
  756. data/lib/purecloudplatformclientv2/models/patch_bu_rescheduling_options_management_unit_request.rb +233 -0
  757. data/lib/purecloudplatformclientv2/models/patch_bu_rescheduling_options_request.rb +204 -0
  758. data/lib/purecloudplatformclientv2/models/{reschedule_result.rb → patch_bu_schedule_run_request.rb} +9 -9
  759. data/lib/purecloudplatformclientv2/models/patch_shift_trade_request.rb +285 -0
  760. data/lib/purecloudplatformclientv2/models/permission_collection_entity_listing.rb +23 -23
  761. data/lib/purecloudplatformclientv2/models/phone_base_entity_listing.rb +23 -23
  762. data/lib/purecloudplatformclientv2/models/phone_entity_listing.rb +23 -23
  763. data/lib/purecloudplatformclientv2/models/phone_meta_base_entity_listing.rb +23 -23
  764. data/lib/purecloudplatformclientv2/models/physical_interface_entity_listing.rb +23 -23
  765. data/lib/purecloudplatformclientv2/models/{service_goal_group.rb → planning_group.rb} +19 -24
  766. data/lib/purecloudplatformclientv2/models/planning_group_list.rb +204 -0
  767. data/lib/purecloudplatformclientv2/models/planning_group_reference.rb +229 -0
  768. data/lib/purecloudplatformclientv2/models/policy_entity_listing.rb +23 -23
  769. data/lib/purecloudplatformclientv2/models/prompt_asset_entity_listing.rb +23 -23
  770. data/lib/purecloudplatformclientv2/models/prompt_entity_listing.rb +23 -23
  771. data/lib/purecloudplatformclientv2/models/quality_audit_page.rb +23 -23
  772. data/lib/purecloudplatformclientv2/models/queue_conversation_callback_event_topic_callback_media_participant.rb +26 -1
  773. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_call.rb +26 -1
  774. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_callback.rb +51 -1
  775. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_chat.rb +26 -1
  776. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_cobrowse.rb +26 -1
  777. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_email.rb +26 -1
  778. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_message.rb +26 -1
  779. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_screenshare.rb +26 -1
  780. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_social_expression.rb +26 -1
  781. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_video.rb +26 -1
  782. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_call.rb +26 -1
  783. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_callback.rb +51 -1
  784. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_chat.rb +26 -1
  785. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_cobrowse.rb +26 -1
  786. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_email.rb +26 -1
  787. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_message.rb +26 -1
  788. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_screenshare.rb +26 -1
  789. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_social_expression.rb +26 -1
  790. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_video.rb +26 -1
  791. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_call.rb +26 -1
  792. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_callback.rb +51 -1
  793. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_chat.rb +26 -1
  794. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_cobrowse.rb +26 -1
  795. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_email.rb +26 -1
  796. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_message.rb +26 -1
  797. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_screenshare.rb +26 -1
  798. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_social_expression.rb +26 -1
  799. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_video.rb +26 -1
  800. data/lib/purecloudplatformclientv2/models/queue_entity_listing.rb +23 -23
  801. data/lib/purecloudplatformclientv2/models/queue_member_entity_listing.rb +23 -23
  802. data/lib/purecloudplatformclientv2/models/recipient_listing.rb +23 -23
  803. data/lib/purecloudplatformclientv2/models/recording_job_entity_listing.rb +23 -23
  804. data/lib/purecloudplatformclientv2/models/relationship_listing.rb +23 -23
  805. data/lib/purecloudplatformclientv2/models/report_meta_data_entity_listing.rb +23 -23
  806. data/lib/purecloudplatformclientv2/models/report_run_entry_entity_domain_listing.rb +23 -23
  807. data/lib/purecloudplatformclientv2/models/report_schedule_entity_listing.rb +23 -23
  808. data/lib/purecloudplatformclientv2/models/reporting_export_job_listing.rb +23 -23
  809. data/lib/purecloudplatformclientv2/models/reporting_export_job_request.rb +32 -4
  810. data/lib/purecloudplatformclientv2/models/reporting_export_job_response.rb +57 -1
  811. data/lib/purecloudplatformclientv2/models/reporting_export_metadata_job_listing.rb +23 -23
  812. data/lib/purecloudplatformclientv2/models/rescheduling_management_unit_response.rb +228 -0
  813. data/lib/purecloudplatformclientv2/models/{rescheduling_options_response.rb → rescheduling_options_run_response.rb} +54 -84
  814. data/lib/purecloudplatformclientv2/models/response_entity_list.rb +23 -23
  815. data/lib/purecloudplatformclientv2/models/response_entity_listing.rb +23 -23
  816. data/lib/purecloudplatformclientv2/models/response_set_entity_listing.rb +23 -23
  817. data/lib/purecloudplatformclientv2/models/route_path_request.rb +333 -0
  818. data/lib/purecloudplatformclientv2/models/{route_group_attributes.rb → route_path_response.rb} +6 -16
  819. data/lib/purecloudplatformclientv2/models/rule_set_entity_listing.rb +23 -23
  820. data/lib/purecloudplatformclientv2/models/schedule_entity_listing.rb +23 -23
  821. data/lib/purecloudplatformclientv2/models/schedule_generation_message.rb +244 -0
  822. data/lib/purecloudplatformclientv2/models/schedule_generation_result.rb +282 -0
  823. data/lib/purecloudplatformclientv2/models/schedule_generation_result_summary.rb +254 -0
  824. data/lib/purecloudplatformclientv2/models/schedule_group_entity_listing.rb +23 -23
  825. data/lib/purecloudplatformclientv2/models/scheduler_message_argument.rb +242 -0
  826. data/lib/purecloudplatformclientv2/models/scheduling_testing_options_request.rb +280 -0
  827. data/lib/purecloudplatformclientv2/models/{import_short_term_forecast_request.rb → schema.rb} +50 -35
  828. data/lib/purecloudplatformclientv2/models/schema_category_entity_listing.rb +23 -23
  829. data/lib/purecloudplatformclientv2/models/schema_quantity_limits.rb +539 -0
  830. data/lib/purecloudplatformclientv2/models/schema_reference_entity_listing.rb +23 -23
  831. data/lib/purecloudplatformclientv2/models/scim_v2_enterprise_user.rb +30 -4
  832. data/lib/purecloudplatformclientv2/models/screen_recording_session_listing.rb +23 -23
  833. data/lib/purecloudplatformclientv2/models/screenshare.rb +30 -4
  834. data/lib/purecloudplatformclientv2/models/script_entity_listing.rb +23 -23
  835. data/lib/purecloudplatformclientv2/models/search_shift_trade_response.rb +256 -0
  836. data/lib/purecloudplatformclientv2/models/search_shift_trades_request.rb +235 -0
  837. data/lib/purecloudplatformclientv2/models/search_shift_trades_response.rb +204 -0
  838. data/lib/purecloudplatformclientv2/models/security_profile_entity_listing.rb +23 -23
  839. data/lib/purecloudplatformclientv2/models/service_goal_template.rb +358 -0
  840. data/lib/purecloudplatformclientv2/models/service_goal_template_list.rb +204 -0
  841. data/lib/purecloudplatformclientv2/models/service_goal_template_reference.rb +228 -0
  842. data/lib/purecloudplatformclientv2/models/{list_wrapper_forecast_source_day_pointer.rb → set_wrapper_route_path_request.rb} +2 -2
  843. data/lib/purecloudplatformclientv2/models/share_entity_listing.rb +23 -23
  844. data/lib/purecloudplatformclientv2/models/shift_trade_activity_preview_response.rb +280 -0
  845. data/lib/purecloudplatformclientv2/models/shift_trade_match_review_response.rb +284 -0
  846. data/lib/purecloudplatformclientv2/models/shift_trade_match_review_user_response.rb +306 -0
  847. data/lib/purecloudplatformclientv2/models/shift_trade_match_violation.rb +244 -0
  848. data/lib/purecloudplatformclientv2/models/shift_trade_preview_response.rb +204 -0
  849. data/lib/purecloudplatformclientv2/models/shift_trade_response.rb +2 -2
  850. data/lib/purecloudplatformclientv2/models/site_entity_listing.rb +23 -23
  851. data/lib/purecloudplatformclientv2/models/skill_entity_listing.rb +23 -23
  852. data/lib/purecloudplatformclientv2/models/sms_address_entity_listing.rb +23 -23
  853. data/lib/purecloudplatformclientv2/models/sms_phone_number_entity_listing.rb +23 -23
  854. data/lib/purecloudplatformclientv2/models/social_expression.rb +30 -4
  855. data/lib/purecloudplatformclientv2/models/source_planning_group_request.rb +239 -0
  856. data/lib/purecloudplatformclientv2/models/station_entity_listing.rb +23 -23
  857. data/lib/purecloudplatformclientv2/models/subject_division_grants_entity_listing.rb +23 -23
  858. data/lib/purecloudplatformclientv2/models/survey_form_entity_listing.rb +23 -23
  859. data/lib/purecloudplatformclientv2/models/system_prompt_asset_entity_listing.rb +23 -23
  860. data/lib/purecloudplatformclientv2/models/system_prompt_entity_listing.rb +23 -23
  861. data/lib/purecloudplatformclientv2/models/tag_value_entity_listing.rb +23 -23
  862. data/lib/purecloudplatformclientv2/models/{user_schedules_partial_upload_request.rb → template_parameter.rb} +34 -16
  863. data/lib/purecloudplatformclientv2/models/test_message.rb +375 -0
  864. data/lib/purecloudplatformclientv2/models/text_message_listing.rb +23 -23
  865. data/lib/purecloudplatformclientv2/models/{time_off_request_lookup.rb → time_off_request.rb} +1 -1
  866. data/lib/purecloudplatformclientv2/models/{time_off_request_lookup_list.rb → time_off_request_listing.rb} +2 -2
  867. data/lib/purecloudplatformclientv2/models/time_zone_entity_listing.rb +23 -23
  868. data/lib/purecloudplatformclientv2/models/training_listing.rb +278 -0
  869. data/lib/purecloudplatformclientv2/models/transcription_settings.rb +30 -4
  870. data/lib/purecloudplatformclientv2/models/trunk_base_entity_listing.rb +23 -23
  871. data/lib/purecloudplatformclientv2/models/trunk_entity_listing.rb +23 -23
  872. data/lib/purecloudplatformclientv2/models/trunk_metabase_entity_listing.rb +23 -23
  873. data/lib/purecloudplatformclientv2/models/trust_entity_listing.rb +23 -23
  874. data/lib/purecloudplatformclientv2/models/trust_user_entity_listing.rb +23 -23
  875. data/lib/purecloudplatformclientv2/models/trustor_entity_listing.rb +23 -23
  876. data/lib/purecloudplatformclientv2/models/tts_engine_entity_listing.rb +23 -23
  877. data/lib/purecloudplatformclientv2/models/tts_voice_entity_listing.rb +23 -23
  878. data/lib/purecloudplatformclientv2/models/twitter_integration_entity_listing.rb +23 -23
  879. data/lib/purecloudplatformclientv2/models/{intraday_queue.rb → update_business_unit_request.rb} +22 -24
  880. data/lib/purecloudplatformclientv2/models/update_business_unit_settings.rb +299 -0
  881. data/lib/purecloudplatformclientv2/models/{import_week_schedule_request.rb → update_coaching_appointment_request.rb} +60 -39
  882. data/lib/purecloudplatformclientv2/models/update_planning_group_request.rb +285 -0
  883. data/lib/purecloudplatformclientv2/models/update_service_goal_template.rb +311 -0
  884. data/lib/purecloudplatformclientv2/models/upload_url_request.rb +254 -0
  885. data/lib/purecloudplatformclientv2/models/upload_url_response.rb +230 -0
  886. data/lib/purecloudplatformclientv2/models/user_action_category_entity_listing.rb +23 -23
  887. data/lib/purecloudplatformclientv2/models/user_app_entity_listing.rb +23 -23
  888. data/lib/purecloudplatformclientv2/models/user_entity_listing.rb +23 -23
  889. data/lib/purecloudplatformclientv2/models/user_language_entity_listing.rb +23 -23
  890. data/lib/purecloudplatformclientv2/models/user_profile_entity_listing.rb +23 -23
  891. data/lib/purecloudplatformclientv2/models/user_queue_entity_listing.rb +23 -23
  892. data/lib/purecloudplatformclientv2/models/user_recording_entity_listing.rb +23 -23
  893. data/lib/purecloudplatformclientv2/models/{service_goal_group_list.rb → user_schedule_adherence_listing.rb} +10 -11
  894. data/lib/purecloudplatformclientv2/models/user_skill_entity_listing.rb +23 -23
  895. data/lib/purecloudplatformclientv2/models/validation_limits.rb +326 -0
  896. data/lib/purecloudplatformclientv2/models/value_wrapper_date.rb +203 -0
  897. data/lib/purecloudplatformclientv2/models/value_wrapper_string.rb +203 -0
  898. data/lib/purecloudplatformclientv2/models/video.rb +30 -4
  899. data/lib/purecloudplatformclientv2/models/voicemail_message_entity_listing.rb +23 -23
  900. data/lib/purecloudplatformclientv2/models/web_chat_member_info_entity_list.rb +23 -23
  901. data/lib/purecloudplatformclientv2/models/week_shift_trade_list_response.rb +203 -0
  902. data/lib/purecloudplatformclientv2/models/week_shift_trade_response.rb +228 -0
  903. data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_learning_assignment_rule_run_notification.rb +228 -0
  904. data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_learning_module_reference.rb +226 -0
  905. data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_wem_learning_assignments_created.rb +201 -0
  906. data/lib/purecloudplatformclientv2/models/wem_learning_assignment_topic_learning_assignment_notification.rb +440 -0
  907. data/lib/purecloudplatformclientv2/models/{intraday_performance_prediction_agent_data.rb → wem_learning_assignment_topic_learning_module_reference.rb} +33 -9
  908. data/lib/purecloudplatformclientv2/models/{partial_upload_response.rb → wem_learning_assignment_topic_user_reference.rb} +1 -2
  909. data/lib/purecloudplatformclientv2/models/{wfm_intraday_queue_listing.rb → wfm_intraday_planning_group_listing.rb} +6 -5
  910. data/lib/purecloudplatformclientv2/models/whats_app_integration_entity_listing.rb +23 -23
  911. data/lib/purecloudplatformclientv2/models/workspace_entity_listing.rb +23 -23
  912. data/lib/purecloudplatformclientv2/models/workspace_member_entity_listing.rb +23 -23
  913. data/lib/purecloudplatformclientv2/models/wrapup_code_entity_listing.rb +23 -23
  914. data/lib/purecloudplatformclientv2/version.rb +1 -1
  915. metadata +424 -120
  916. data/docs/AsyncWeekScheduleResponse.md +0 -16
  917. data/docs/CopyShortTermForecastRequest.md +0 -14
  918. data/docs/CopyWeekScheduleRequest.md +0 -14
  919. data/docs/CreateQueueMediaAssociationRequest.md +0 -15
  920. data/docs/CreateServiceGoalGroupRequest.md +0 -15
  921. data/docs/ForecastGenerationResult.md +0 -13
  922. data/docs/ForecastGenerationRouteGroupResult.md +0 -14
  923. data/docs/ForecastResultResponse.md +0 -14
  924. data/docs/GenerateShortTermForecastRequest.md +0 -13
  925. data/docs/GenerateShortTermForecastResponse.md +0 -16
  926. data/docs/GenerateWeekScheduleRequest.md +0 -14
  927. data/docs/GenerateWeekScheduleResponse.md +0 -15
  928. data/docs/ImportShortTermForecastRequest.md +0 -16
  929. data/docs/ImportWeekScheduleRequest.md +0 -17
  930. data/docs/IntradayDataGroup.md +0 -19
  931. data/docs/IntradayForecastData.md +0 -15
  932. data/docs/IntradayHistoricalAgentData.md +0 -14
  933. data/docs/IntradayHistoricalQueueData.md +0 -20
  934. data/docs/IntradayMetric.md +0 -14
  935. data/docs/IntradayPerformancePredictionAgentData.md +0 -13
  936. data/docs/IntradayPerformancePredictionQueueData.md +0 -15
  937. data/docs/IntradayQueryDataCommand.md +0 -17
  938. data/docs/IntradayQueue.md +0 -15
  939. data/docs/IntradayScheduleData.md +0 -14
  940. data/docs/ListWrapperForecastSourceDayPointer.md +0 -13
  941. data/docs/ListWrapperWfmForecastModification.md +0 -13
  942. data/docs/QueueMediaAssociation.md +0 -16
  943. data/docs/RescheduleRequest.md +0 -20
  944. data/docs/RescheduleResult.md +0 -13
  945. data/docs/ReschedulingOptionsResponse.md +0 -22
  946. data/docs/RouteGroup.md +0 -18
  947. data/docs/RouteGroupAttributes.md +0 -16
  948. data/docs/RouteGroupList.md +0 -14
  949. data/docs/SchedulingRunListResponse.md +0 -13
  950. data/docs/SchedulingRunResponse.md +0 -28
  951. data/docs/ServiceGoalGroup.md +0 -18
  952. data/docs/ServiceGoalGroupGoals.md +0 -15
  953. data/docs/ServiceGoalGroupList.md +0 -14
  954. data/docs/ShortTermForecast.md +0 -22
  955. data/docs/ShortTermForecastListResponse.md +0 -13
  956. data/docs/ShortTermForecastResponse.md +0 -15
  957. data/docs/SpeechTextAnalyticsApi.md +0 -80
  958. data/docs/TimeOffRequestEntityList.md +0 -13
  959. data/docs/TimeOffRequestLookupList.md +0 -13
  960. data/docs/TranscriptProperty.md +0 -15
  961. data/docs/UnscheduledAgentWarning.md +0 -14
  962. data/docs/UpdateWeekScheduleRequest.md +0 -21
  963. data/docs/UserSchedulesPartialUploadRequest.md +0 -13
  964. data/docs/WfmForecastModificationAttributes.md +0 -16
  965. data/docs/WfmIntradayQueueListing.md +0 -14
  966. data/lib/purecloudplatformclientv2/api/speech_text_analytics_api.rb +0 -102
  967. data/lib/purecloudplatformclientv2/models/intraday_forecast_data.rb +0 -254
  968. data/lib/purecloudplatformclientv2/models/intraday_historical_agent_data.rb +0 -228
  969. data/lib/purecloudplatformclientv2/models/intraday_schedule_data.rb +0 -228
  970. data/lib/purecloudplatformclientv2/models/unscheduled_agent_warning.rb +0 -242
@@ -0,0 +1,428 @@
1
+ =begin
2
+ PureCloud Platform API
3
+
4
+ With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
5
+
6
+ OpenAPI spec version: v2
7
+ Contact: DeveloperEvangelists@genesys.com
8
+ Generated by: https://github.com/swagger-api/swagger-codegen.git
9
+
10
+ License: UNLICENSED
11
+ https://help.mypurecloud.com/articles/terms-and-conditions/
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+
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+ Terms of Service: https://help.mypurecloud.com/articles/terms-and-conditions/
14
+
15
+ =end
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+
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+ require 'date'
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+
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+ module PureCloud
20
+ class NluDomainVersionListing
21
+ attr_accessor :entities
22
+
23
+ attr_accessor :page_size
24
+
25
+ attr_accessor :page_number
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+
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+ attr_accessor :total
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+
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+ attr_accessor :first_uri
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+
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+ attr_accessor :self_uri
32
+
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+ attr_accessor :next_uri
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+
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+ attr_accessor :previous_uri
36
+
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+ attr_accessor :last_uri
38
+
39
+ attr_accessor :page_count
40
+
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+ # Attribute mapping from ruby-style variable name to JSON key.
42
+ def self.attribute_map
43
+ {
44
+
45
+ :'entities' => :'entities',
46
+
47
+ :'page_size' => :'pageSize',
48
+
49
+ :'page_number' => :'pageNumber',
50
+
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+ :'total' => :'total',
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+
53
+ :'first_uri' => :'firstUri',
54
+
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+ :'self_uri' => :'selfUri',
56
+
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+ :'next_uri' => :'nextUri',
58
+
59
+ :'previous_uri' => :'previousUri',
60
+
61
+ :'last_uri' => :'lastUri',
62
+
63
+ :'page_count' => :'pageCount'
64
+
65
+ }
66
+ end
67
+
68
+ # Attribute type mapping.
69
+ def self.swagger_types
70
+ {
71
+
72
+ :'entities' => :'Array<NluDomainVersion>',
73
+
74
+ :'page_size' => :'Integer',
75
+
76
+ :'page_number' => :'Integer',
77
+
78
+ :'total' => :'Integer',
79
+
80
+ :'first_uri' => :'String',
81
+
82
+ :'self_uri' => :'String',
83
+
84
+ :'next_uri' => :'String',
85
+
86
+ :'previous_uri' => :'String',
87
+
88
+ :'last_uri' => :'String',
89
+
90
+ :'page_count' => :'Integer'
91
+
92
+ }
93
+ end
94
+
95
+ # Initializes the object
96
+ # @param [Hash] attributes Model attributes in the form of hash
97
+ def initialize(attributes = {})
98
+ return unless attributes.is_a?(Hash)
99
+
100
+ # convert string to symbol for hash key
101
+ attributes = attributes.each_with_object({}){|(k,v), h| h[k.to_sym] = v}
102
+
103
+
104
+ if attributes.has_key?(:'entities')
105
+
106
+ if (value = attributes[:'entities']).is_a?(Array)
107
+ self.entities = value
108
+ end
109
+
110
+
111
+
112
+ end
113
+
114
+
115
+ if attributes.has_key?(:'pageSize')
116
+
117
+
118
+ self.page_size = attributes[:'pageSize']
119
+
120
+
121
+ end
122
+
123
+
124
+ if attributes.has_key?(:'pageNumber')
125
+
126
+
127
+ self.page_number = attributes[:'pageNumber']
128
+
129
+
130
+ end
131
+
132
+
133
+ if attributes.has_key?(:'total')
134
+
135
+
136
+ self.total = attributes[:'total']
137
+
138
+
139
+ end
140
+
141
+
142
+ if attributes.has_key?(:'firstUri')
143
+
144
+
145
+ self.first_uri = attributes[:'firstUri']
146
+
147
+
148
+ end
149
+
150
+
151
+ if attributes.has_key?(:'selfUri')
152
+
153
+
154
+ self.self_uri = attributes[:'selfUri']
155
+
156
+
157
+ end
158
+
159
+
160
+ if attributes.has_key?(:'nextUri')
161
+
162
+
163
+ self.next_uri = attributes[:'nextUri']
164
+
165
+
166
+ end
167
+
168
+
169
+ if attributes.has_key?(:'previousUri')
170
+
171
+
172
+ self.previous_uri = attributes[:'previousUri']
173
+
174
+
175
+ end
176
+
177
+
178
+ if attributes.has_key?(:'lastUri')
179
+
180
+
181
+ self.last_uri = attributes[:'lastUri']
182
+
183
+
184
+ end
185
+
186
+
187
+ if attributes.has_key?(:'pageCount')
188
+
189
+
190
+ self.page_count = attributes[:'pageCount']
191
+
192
+
193
+ end
194
+
195
+
196
+ end
197
+
198
+ # Show invalid properties with the reasons. Usually used together with valid?
199
+ # @return Array for valid properies with the reasons
200
+ def list_invalid_properties
201
+ invalid_properties = Array.new
202
+
203
+
204
+ return invalid_properties
205
+ end
206
+
207
+ # Check to see if the all the properties in the model are valid
208
+ # @return true if the model is valid
209
+ def valid?
210
+
211
+
212
+
213
+
214
+
215
+
216
+
217
+
218
+
219
+
220
+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
248
+
249
+
250
+
251
+ end
252
+
253
+
254
+
255
+
256
+
257
+
258
+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
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+
295
+
296
+
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+
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+
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+
300
+
301
+
302
+
303
+
304
+ # Checks equality by comparing each attribute.
305
+ # @param [Object] Object to be compared
306
+ def ==(o)
307
+ return true if self.equal?(o)
308
+ self.class == o.class &&
309
+ entities == o.entities &&
310
+ page_size == o.page_size &&
311
+ page_number == o.page_number &&
312
+ total == o.total &&
313
+ first_uri == o.first_uri &&
314
+ self_uri == o.self_uri &&
315
+ next_uri == o.next_uri &&
316
+ previous_uri == o.previous_uri &&
317
+ last_uri == o.last_uri &&
318
+ page_count == o.page_count
319
+ end
320
+
321
+ # @see the `==` method
322
+ # @param [Object] Object to be compared
323
+ def eql?(o)
324
+ self == o
325
+ end
326
+
327
+ # Calculates hash code according to all attributes.
328
+ # @return [Fixnum] Hash code
329
+ def hash
330
+ [entities, page_size, page_number, total, first_uri, self_uri, next_uri, previous_uri, last_uri, page_count].hash
331
+ end
332
+
333
+ # build the object from hash
334
+ def build_from_hash(attributes)
335
+ return nil unless attributes.is_a?(Hash)
336
+ self.class.swagger_types.each_pair do |key, type|
337
+ if type =~ /^Array<(.*)>/i
338
+ if attributes[self.class.attribute_map[key]].is_a?(Array)
339
+ self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
340
+ else
341
+ #TODO show warning in debug mode
342
+ end
343
+ elsif !attributes[self.class.attribute_map[key]].nil?
344
+ self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
345
+ else
346
+ # data not found in attributes(hash), not an issue as the data can be optional
347
+ end
348
+ end
349
+
350
+ self
351
+ end
352
+
353
+ def _deserialize(type, value)
354
+ case type.to_sym
355
+ when :DateTime
356
+ DateTime.parse(value)
357
+ when :Date
358
+ Date.parse(value)
359
+ when :String
360
+ value.to_s
361
+ when :Integer
362
+ value.to_i
363
+ when :Float
364
+ value.to_f
365
+ when :BOOLEAN
366
+ if value.to_s =~ /^(true|t|yes|y|1)$/i
367
+ true
368
+ else
369
+ false
370
+ end
371
+ when :Object
372
+ # generic object (usually a Hash), return directly
373
+ value
374
+ when /\AArray<(?<inner_type>.+)>\z/
375
+ inner_type = Regexp.last_match[:inner_type]
376
+ value.map { |v| _deserialize(inner_type, v) }
377
+ when /\AHash<(?<k_type>.+), (?<v_type>.+)>\z/
378
+ k_type = Regexp.last_match[:k_type]
379
+ v_type = Regexp.last_match[:v_type]
380
+ {}.tap do |hash|
381
+ value.each do |k, v|
382
+ hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
383
+ end
384
+ end
385
+ else # model
386
+ _model = Object.const_get("PureCloud").const_get(type).new
387
+ _model.build_from_hash(value)
388
+ end
389
+ end
390
+
391
+ def to_s
392
+ to_hash.to_s
393
+ end
394
+
395
+ # to_body is an alias to to_body (backward compatibility))
396
+ def to_body
397
+ to_hash
398
+ end
399
+
400
+ # return the object in the form of hash
401
+ def to_hash
402
+ hash = {}
403
+ self.class.attribute_map.each_pair do |attr, param|
404
+ value = self.send(attr)
405
+ next if value.nil?
406
+ hash[param] = _to_hash(value)
407
+ end
408
+ hash
409
+ end
410
+
411
+ # Method to output non-array value in the form of hash
412
+ # For object, use to_hash. Otherwise, just return the value
413
+ def _to_hash(value)
414
+ if value.is_a?(Array)
415
+ value.compact.map{ |v| _to_hash(v) }
416
+ elsif value.is_a?(Hash)
417
+ {}.tap do |hash|
418
+ value.each { |k, v| hash[k] = _to_hash(v) }
419
+ end
420
+ elsif value.respond_to? :to_hash
421
+ value.to_hash
422
+ else
423
+ value
424
+ end
425
+ end
426
+
427
+ end
428
+ end
@@ -17,20 +17,25 @@ Terms of Service: https://help.mypurecloud.com/articles/terms-and-conditions/
17
17
  require 'date'
18
18
 
19
19
  module PureCloud
20
- class IntradayMetric
21
- # The metric category
22
- attr_accessor :category
23
-
24
- # The current version id for this metric category
20
+ class NluDomainVersionQualityReport
21
+ # The domain and version details of the quality report
25
22
  attr_accessor :version
26
23
 
24
+ # The confusion matrix for the Domain Version
25
+ attr_accessor :confusion_matrix
26
+
27
+ # The quality report summary for the Domain Version
28
+ attr_accessor :summary
29
+
27
30
  # Attribute mapping from ruby-style variable name to JSON key.
28
31
  def self.attribute_map
29
32
  {
30
33
 
31
- :'category' => :'category',
34
+ :'version' => :'version',
32
35
 
33
- :'version' => :'version'
36
+ :'confusion_matrix' => :'confusionMatrix',
37
+
38
+ :'summary' => :'summary'
34
39
 
35
40
  }
36
41
  end
@@ -39,9 +44,11 @@ module PureCloud
39
44
  def self.swagger_types
40
45
  {
41
46
 
42
- :'category' => :'String',
47
+ :'version' => :'NluDomainVersion',
48
+
49
+ :'confusion_matrix' => :'Array<NluConfusionMatrixRow>',
43
50
 
44
- :'version' => :'String'
51
+ :'summary' => :'NluQualityReportSummary'
45
52
 
46
53
  }
47
54
  end
@@ -55,19 +62,30 @@ module PureCloud
55
62
  attributes = attributes.each_with_object({}){|(k,v), h| h[k.to_sym] = v}
56
63
 
57
64
 
58
- if attributes.has_key?(:'category')
65
+ if attributes.has_key?(:'version')
59
66
 
60
67
 
61
- self.category = attributes[:'category']
68
+ self.version = attributes[:'version']
62
69
 
63
70
 
64
71
  end
65
72
 
66
73
 
67
- if attributes.has_key?(:'version')
74
+ if attributes.has_key?(:'confusionMatrix')
68
75
 
76
+ if (value = attributes[:'confusionMatrix']).is_a?(Array)
77
+ self.confusion_matrix = value
78
+ end
69
79
 
70
- self.version = attributes[:'version']
80
+
81
+
82
+ end
83
+
84
+
85
+ if attributes.has_key?(:'summary')
86
+
87
+
88
+ self.summary = attributes[:'summary']
71
89
 
72
90
 
73
91
  end
@@ -89,32 +107,42 @@ module PureCloud
89
107
  def valid?
90
108
 
91
109
 
110
+ if @version.nil?
111
+ return false
112
+ end
113
+
92
114
 
93
- allowed_values = ["ForecastData", "ScheduleData", "HistoricalQueueData", "HistoricalAgentData", "PerformancePredictionQueueData", "PerformancePredictionAgentData"]
94
- if @category && !allowed_values.include?(@category)
115
+
116
+
117
+
118
+
119
+ if @confusion_matrix.nil?
95
120
  return false
96
121
  end
122
+
97
123
 
98
124
 
99
125
 
100
126
 
101
127
 
128
+ if @summary.nil?
129
+ return false
130
+ end
131
+
132
+
133
+
102
134
 
103
135
 
104
136
  end
105
137
 
106
138
 
107
139
 
108
- # Custom attribute writer method checking allowed values (enum).
109
- # @param [Object] category Object to be assigned
110
- def category=(category)
111
- allowed_values = ["ForecastData", "ScheduleData", "HistoricalQueueData", "HistoricalAgentData", "PerformancePredictionQueueData", "PerformancePredictionAgentData"]
112
- if category && !allowed_values.include?(category)
113
- fail ArgumentError, "invalid value for 'category', must be one of #{allowed_values}."
114
- end
115
- @category = category
116
- end
117
-
140
+
141
+
142
+
143
+
144
+
145
+
118
146
 
119
147
 
120
148
 
@@ -128,8 +156,9 @@ module PureCloud
128
156
  def ==(o)
129
157
  return true if self.equal?(o)
130
158
  self.class == o.class &&
131
- category == o.category &&
132
- version == o.version
159
+ version == o.version &&
160
+ confusion_matrix == o.confusion_matrix &&
161
+ summary == o.summary
133
162
  end
134
163
 
135
164
  # @see the `==` method
@@ -141,7 +170,7 @@ module PureCloud
141
170
  # Calculates hash code according to all attributes.
142
171
  # @return [Fixnum] Hash code
143
172
  def hash
144
- [category, version].hash
173
+ [version, confusion_matrix, summary].hash
145
174
  end
146
175
 
147
176
  # build the object from hash