purecloudplatformclientv2 84.0.0 → 88.0.0
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- checksums.yaml +4 -4
- data/README.md +2 -2
- data/docs/ActionEntityListing.md +2 -2
- data/docs/AddShiftTradeRequest.md +17 -0
- data/docs/AdditionalMessage.md +1 -0
- data/docs/AgentActivityEntityListing.md +2 -2
- data/docs/AnalyticsConversationAsyncQueryResponse.md +1 -0
- data/docs/AnalyticsEvaluation.md +1 -1
- data/docs/AnalyticsUserDetailsAsyncQueryResponse.md +1 -0
- data/docs/ArchitectApi.md +5 -1
- data/docs/ArrayNode.md +2 -2
- data/docs/AsyncForecastOperationResult.md +16 -0
- data/docs/AsyncIntradayResponse.md +15 -0
- data/docs/AttemptLimitsEntityListing.md +2 -2
- data/docs/AuthorizationApi.md +0 -72
- data/docs/AuthzDivisionEntityListing.md +2 -2
- data/docs/BillingApi.md +0 -2
- data/docs/{WfmAbandonRate.md → BuAbandonRate.md} +2 -2
- data/docs/BuAgentScheduleQueryResponse.md +17 -0
- data/docs/BuAgentScheduleRescheduleResponse.md +16 -0
- data/docs/BuAgentScheduleUpdate.md +14 -0
- data/docs/BuAgentSchedulesQueryResponse.md +13 -0
- data/docs/BuAsyncAgentSchedulesQueryResponse.md +17 -0
- data/docs/BuAsyncScheduleResponse.md +15 -0
- data/docs/BuAsyncScheduleRunResponse.md +15 -0
- data/docs/{WfmAverageSpeedOfAnswer.md → BuAverageSpeedOfAnswer.md} +2 -2
- data/docs/BuCopyScheduleRequest.md +14 -0
- data/docs/BuCreateBlankScheduleRequest.md +15 -0
- data/docs/BuCurrentAgentScheduleSearchResponse.md +18 -0
- data/docs/BuForecastGenerationPlanningGroupResult.md +14 -0
- data/docs/BuForecastGenerationResult.md +13 -0
- data/docs/{WfmForecastModification.md → BuForecastModification.md} +6 -3
- data/docs/BuForecastResult.md +16 -0
- data/docs/BuForecastResultResponse.md +14 -0
- data/docs/{ForecastTimeSeriesResult.md → BuForecastTimeSeriesResult.md} +2 -2
- data/docs/BuGenerateScheduleRequest.md +15 -0
- data/docs/BuGetCurrentAgentScheduleRequest.md +14 -0
- data/docs/BuHeadcountForecast.md +14 -0
- data/docs/BuHeadcountForecastResponse.md +14 -0
- data/docs/BuIntradayDataGroup.md +19 -0
- data/docs/BuIntradayForecastData.md +14 -0
- data/docs/{IntradayResponse.md → BuIntradayResponse.md} +6 -6
- data/docs/BuIntradayScheduleData.md +13 -0
- data/docs/BuManagementUnitScheduleSummary.md +17 -0
- data/docs/BuPlanningGroupHeadcountForecast.md +15 -0
- data/docs/BuQueryAgentSchedulesRequest.md +14 -0
- data/docs/BuRescheduleAgentScheduleResult.md +15 -0
- data/docs/BuRescheduleRequest.md +21 -0
- data/docs/BuRescheduleResult.md +17 -0
- data/docs/BuScheduleListItem.md +21 -0
- data/docs/BuScheduleListing.md +13 -0
- data/docs/BuScheduleMetadata.md +22 -0
- data/docs/BuScheduleReferenceForMuRoute.md +16 -0
- data/docs/BuScheduleRun.md +29 -0
- data/docs/BuScheduleRunListing.md +13 -0
- data/docs/{WfmServiceLevel.md → BuServiceLevel.md} +2 -2
- data/docs/BuShortTermForecast.md +27 -0
- data/docs/BuShortTermForecastListItem.md +20 -0
- data/docs/BuShortTermForecastListing.md +13 -0
- data/docs/{ShortTermForecastListItemResponse.md → BuShortTermForecastReference.md} +4 -6
- data/docs/BuShortTermForecastingSettings.md +13 -0
- data/docs/BulkShiftTradeStateUpdateRequest.md +13 -0
- data/docs/BulkUpdateShiftTradeStateRequestItem.md +15 -0
- data/docs/BulkUpdateShiftTradeStateResponse.md +15 -0
- data/docs/BulkUpdateShiftTradeStateResult.md +13 -0
- data/docs/BulkUpdateShiftTradeStateResultItem.md +18 -0
- data/docs/BusinessUnit.md +17 -0
- data/docs/BusinessUnitActivityCode.md +23 -0
- data/docs/BusinessUnitActivityCodeListing.md +13 -0
- data/docs/BusinessUnitListItem.md +17 -0
- data/docs/BusinessUnitListing.md +13 -0
- data/docs/BusinessUnitSettings.md +16 -0
- data/docs/CalibrationEntityListing.md +2 -2
- data/docs/Call.md +1 -0
- data/docs/CallBasic.md +1 -0
- data/docs/CallConversationEntityListing.md +2 -2
- data/docs/CallHistoryConversationEntityListing.md +2 -2
- data/docs/CallableTimeSetEntityListing.md +2 -2
- data/docs/Callback.md +2 -0
- data/docs/CallbackBasic.md +2 -0
- data/docs/CallbackConversationEntityListing.md +2 -2
- data/docs/CallbackMediaParticipant.md +2 -1
- data/docs/CampaignDivisionViewListing.md +2 -2
- data/docs/CampaignEntityListing.md +2 -2
- data/docs/CampaignRuleEntityListing.md +2 -2
- data/docs/CampaignSequenceEntityListing.md +2 -2
- data/docs/CategoryListing.md +16 -0
- data/docs/CertificateAuthorityEntityListing.md +2 -2
- data/docs/ChatConversationEntityListing.md +2 -2
- data/docs/ClientAppEntityListing.md +2 -2
- data/docs/CoachingAnnotation.md +21 -0
- data/docs/CoachingAnnotationCreateRequest.md +14 -0
- data/docs/CoachingAnnotationList.md +22 -0
- data/docs/CoachingApi.md +1132 -0
- data/docs/CoachingAppointmentReference.md +14 -0
- data/docs/CoachingAppointmentResponse.md +27 -0
- data/docs/CoachingAppointmentResponseList.md +22 -0
- data/docs/CoachingAppointmentStatusDto.md +16 -0
- data/docs/CoachingAppointmentStatusDtoList.md +17 -0
- data/docs/CoachingNotification.md +23 -0
- data/docs/CoachingNotificationList.md +22 -0
- data/docs/CobrowseConversationEntityListing.md +2 -2
- data/docs/Cobrowsesession.md +1 -0
- data/docs/CommandStatusEntityListing.md +2 -2
- data/docs/ConsumedResourcesEntityListing.md +2 -2
- data/docs/ConsumingResourcesEntityListing.md +2 -2
- data/docs/ContactListDivisionViewListing.md +2 -2
- data/docs/ContactListEntityListing.md +2 -2
- data/docs/ContactListFilterEntityListing.md +2 -2
- data/docs/ContactListing.md +2 -2
- data/docs/{PartialUploadResponse.md → ContextEntity.md} +3 -3
- data/docs/ContextIntent.md +13 -0
- data/docs/ConversationCallbackEventTopicCallbackMediaParticipant.md +1 -0
- data/docs/ConversationChat.md +1 -0
- data/docs/ConversationEntityListing.md +2 -2
- data/docs/ConversationEventTopicCall.md +1 -0
- data/docs/ConversationEventTopicCallback.md +2 -0
- data/docs/ConversationEventTopicChat.md +1 -0
- data/docs/ConversationEventTopicCobrowse.md +1 -0
- data/docs/ConversationEventTopicEmail.md +1 -0
- data/docs/ConversationEventTopicMessage.md +1 -0
- data/docs/ConversationEventTopicScreenshare.md +1 -0
- data/docs/ConversationEventTopicSocialExpression.md +1 -0
- data/docs/ConversationEventTopicVideo.md +1 -0
- data/docs/ConversationReference.md +14 -0
- data/docs/ConversationsApi.md +1 -1
- data/docs/CopyBuForecastRequest.md +14 -0
- data/docs/Coretype.md +23 -0
- data/docs/CoretypeListing.md +15 -0
- data/docs/CreateBusinessUnitRequest.md +15 -0
- data/docs/CreateBusinessUnitSettings.md +15 -0
- data/docs/CreateCoachingAppointmentRequest.md +20 -0
- data/docs/CreatePlanningGroupRequest.md +15 -0
- data/docs/CreateServiceGoalTemplate.md +16 -0
- data/docs/CredentialInfoListing.md +2 -2
- data/docs/CredentialTypeListing.md +2 -2
- data/docs/Cursors.md +14 -0
- data/docs/DIDEntityListing.md +2 -2
- data/docs/DIDPoolEntityListing.md +2 -2
- data/docs/DataExtensionsApi.md +198 -0
- data/docs/DataSchemaListing.md +15 -0
- data/docs/DataTableRowEntityListing.md +2 -2
- data/docs/DataTablesDomainEntityListing.md +2 -2
- data/docs/DependencyObjectEntityListing.md +2 -2
- data/docs/DependencyTypeEntityListing.md +2 -2
- data/docs/DetectedDialogAct.md +14 -0
- data/docs/DetectedIntent.md +15 -0
- data/docs/DetectedNamedEntity.md +16 -0
- data/docs/DetectedNamedEntityValue.md +14 -0
- data/docs/DialerEventEntityListing.md +2 -2
- data/docs/DialogflowAgent.md +3 -2
- data/docs/DialogflowAgentSummaryEntityListing.md +2 -2
- data/docs/DirectoryUserDevicesListing.md +2 -2
- data/docs/DivsPermittedEntityListing.md +2 -2
- data/docs/DncListDivisionViewListing.md +2 -2
- data/docs/DncListEntityListing.md +2 -2
- data/docs/DocumentAuditEntityListing.md +2 -2
- data/docs/DocumentCategoryInput.md +13 -0
- data/docs/DocumentEntityListing.md +2 -2
- data/docs/DocumentFaq.md +15 -0
- data/docs/DocumentListing.md +16 -0
- data/docs/DocumentReference.md +14 -0
- data/docs/DomainEdgeSoftwareVersionDtoEntityListing.md +2 -2
- data/docs/DomainEntityListing.md +2 -2
- data/docs/DomainEntityListingEvaluationForm.md +2 -2
- data/docs/DomainEntityListingQueryResult.md +2 -2
- data/docs/DomainEntityListingSurveyForm.md +2 -2
- data/docs/DomainOrganizationRole.md +1 -1
- data/docs/DomainOrganizationRoleCreate.md +1 -1
- data/docs/DomainOrganizationRoleUpdate.md +1 -1
- data/docs/Edge.md +1 -1
- data/docs/EdgeEntityListing.md +2 -2
- data/docs/EdgeGroupEntityListing.md +2 -2
- data/docs/EdgeLineEntityListing.md +2 -2
- data/docs/Email.md +1 -0
- data/docs/EmailConversationEntityListing.md +2 -2
- data/docs/EmailMessageListing.md +2 -2
- data/docs/EmergencyGroupListing.md +2 -2
- data/docs/EncryptionKeyEntityListing.md +2 -2
- data/docs/EvaluationEntityListing.md +2 -2
- data/docs/EvaluationFormEntityListing.md +2 -2
- data/docs/EvaluatorActivityEntityListing.md +2 -2
- data/docs/ExtensionEntityListing.md +2 -2
- data/docs/ExtensionPoolEntityListing.md +2 -2
- data/docs/ExternalContactsApi.md +1003 -146
- data/docs/ExternalOrganizationListing.md +2 -2
- data/docs/ExternalOrganizationTrustorLink.md +17 -0
- data/docs/FacebookIntegrationEntityListing.md +2 -2
- data/docs/FaxDocumentEntityListing.md +2 -2
- data/docs/FlowDivisionView.md +2 -0
- data/docs/FlowDivisionViewEntityListing.md +2 -2
- data/docs/FlowEntityListing.md +2 -2
- data/docs/FlowOutcomeListing.md +2 -2
- data/docs/FlowVersionEntityListing.md +2 -2
- data/docs/ForecastAbandonRateResponse.md +13 -0
- data/docs/ForecastAverageSpeedOfAnswerResponse.md +13 -0
- data/docs/ForecastPlanningGroupData.md +15 -0
- data/docs/ForecastPlanningGroupResponse.md +16 -0
- data/docs/ForecastPlanningGroupsResponse.md +13 -0
- data/docs/ForecastServiceGoalTemplateResponse.md +15 -0
- data/docs/ForecastServiceLevelResponse.md +14 -0
- data/docs/GDPRRequestEntityListing.md +2 -2
- data/docs/GDPRSubjectEntityListing.md +2 -2
- data/docs/GenerateBuForecastRequest.md +14 -0
- data/docs/GreetingListing.md +2 -2
- data/docs/GroupEntityListing.md +2 -2
- data/docs/GroupProfileEntityListing.md +2 -2
- data/docs/IVREntityListing.md +2 -2
- data/docs/InboundDomainEntityListing.md +2 -2
- data/docs/InboundDomainPatchRequest.md +14 -0
- data/docs/InboundRouteEntityListing.md +2 -2
- data/docs/IntegrationEntityListing.md +2 -2
- data/docs/IntegrationEventEntityListing.md +2 -2
- data/docs/IntegrationTypeEntityListing.md +2 -2
- data/docs/IntentDefinition.md +15 -0
- data/docs/IntentFeedback.md +16 -0
- data/docs/InteractionStatsAlertContainer.md +2 -2
- data/docs/InteractionStatsRuleContainer.md +2 -2
- data/docs/IntradayPerformancePredictionData.md +15 -0
- data/docs/IntradayPlanningGroupRequest.md +16 -0
- data/docs/ItemValidationLimits.md +14 -0
- data/docs/Items.md +14 -0
- data/docs/JsonNode.md +2 -2
- data/docs/KeywordSetEntityListing.md +2 -2
- data/docs/KnowledgeApi.md +1528 -0
- data/docs/KnowledgeBase.md +19 -0
- data/docs/KnowledgeBaseListing.md +16 -0
- data/docs/KnowledgeCategory.md +20 -0
- data/docs/KnowledgeCategoryRequest.md +17 -0
- data/docs/KnowledgeDocument.md +23 -0
- data/docs/KnowledgeDocumentBulkRequest.md +17 -0
- data/docs/KnowledgeDocumentRequest.md +16 -0
- data/docs/KnowledgeExtendedCategory.md +22 -0
- data/docs/KnowledgeSearchDocument.md +24 -0
- data/docs/KnowledgeSearchRequest.md +18 -0
- data/docs/KnowledgeSearchResponse.md +18 -0
- data/docs/KnowledgeTraining.md +23 -0
- data/docs/LanguageEntityListing.md +2 -2
- data/docs/LanguageUnderstandingApi.md +1160 -0
- data/docs/LexBotAliasEntityListing.md +2 -2
- data/docs/LexBotEntityListing.md +2 -2
- data/docs/LibraryEntityListing.md +2 -2
- data/docs/LineBaseEntityListing.md +2 -2
- data/docs/LineEntityListing.md +2 -2
- data/docs/LineIntegrationEntityListing.md +2 -2
- data/docs/ListWrapperInterval.md +13 -0
- data/docs/LocationEntityListing.md +2 -2
- data/docs/LogicalInterfaceEntityListing.md +2 -2
- data/docs/ManagementUnitListing.md +2 -2
- data/docs/MatchShiftTradeRequest.md +15 -0
- data/docs/MatchShiftTradeResponse.md +15 -0
- data/docs/MaxLength.md +14 -0
- data/docs/Message.md +1 -0
- data/docs/MessageConversationEntityListing.md +2 -2
- data/docs/MessagingIntegrationEntityListing.md +2 -2
- data/docs/MessagingStickerEntityListing.md +2 -2
- data/docs/MessagingTemplateRequest.md +14 -0
- data/docs/MinLength.md +14 -0
- data/docs/MuRescheduleResultWrapper.md +13 -0
- data/docs/NamedEntityAnnotation.md +13 -0
- data/docs/NamedEntityTypeBinding.md +14 -0
- data/docs/NamedEntityTypeDefinition.md +15 -0
- data/docs/NamedEntityTypeItem.md +14 -0
- data/docs/NamedEntityTypeMechanism.md +15 -0
- data/docs/NluConfusionMatrixColumn.md +14 -0
- data/docs/NluConfusionMatrixRow.md +14 -0
- data/docs/NluDetectionContext.md +14 -0
- data/docs/NluDetectionInput.md +13 -0
- data/docs/NluDetectionOutput.md +14 -0
- data/docs/NluDetectionRequest.md +14 -0
- data/docs/NluDetectionResponse.md +15 -0
- data/docs/NluDomain.md +19 -0
- data/docs/NluDomainListing.md +22 -0
- data/docs/NluDomainVersion.md +24 -0
- data/docs/NluDomainVersionListing.md +22 -0
- data/docs/NluDomainVersionQualityReport.md +15 -0
- data/docs/NluDomainVersionTrainingResponse.md +14 -0
- data/docs/NluFeedbackListing.md +22 -0
- data/docs/NluFeedbackRequest.md +15 -0
- data/docs/NluFeedbackResponse.md +18 -0
- data/docs/NluQualityReportSummary.md +13 -0
- data/docs/NluQualityReportSummaryMetric.md +14 -0
- data/docs/NluUtterance.md +13 -0
- data/docs/NluUtteranceSegment.md +14 -0
- data/docs/NoteListing.md +2 -2
- data/docs/OAuthClientEntityListing.md +2 -2
- data/docs/OAuthProviderEntityListing.md +2 -2
- data/docs/OrganizationPresenceEntityListing.md +2 -2
- data/docs/OrganizationRoleEntityListing.md +2 -2
- data/docs/OrphanRecordingListing.md +2 -2
- data/docs/OutboundRouteBaseEntityListing.md +2 -2
- data/docs/OutboundRouteEntityListing.md +2 -2
- data/docs/PatchBuReschedulingOptionsManagementUnitRequest.md +14 -0
- data/docs/PatchBuReschedulingOptionsRequest.md +13 -0
- data/docs/PatchBuScheduleRunRequest.md +13 -0
- data/docs/PatchShiftTradeRequest.md +16 -0
- data/docs/PermissionCollectionEntityListing.md +2 -2
- data/docs/PhoneBaseEntityListing.md +2 -2
- data/docs/PhoneEntityListing.md +2 -2
- data/docs/PhoneMetaBaseEntityListing.md +2 -2
- data/docs/PhysicalInterfaceEntityListing.md +2 -2
- data/docs/PlanningGroup.md +18 -0
- data/docs/PlanningGroupList.md +13 -0
- data/docs/PlanningGroupReference.md +14 -0
- data/docs/PolicyEntityListing.md +2 -2
- data/docs/PromptAssetEntityListing.md +2 -2
- data/docs/PromptEntityListing.md +2 -2
- data/docs/QualityAuditPage.md +2 -2
- data/docs/QueueConversationCallbackEventTopicCallbackMediaParticipant.md +1 -0
- data/docs/QueueConversationEventTopicCall.md +1 -0
- data/docs/QueueConversationEventTopicCallback.md +2 -0
- data/docs/QueueConversationEventTopicChat.md +1 -0
- data/docs/QueueConversationEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationEventTopicEmail.md +1 -0
- data/docs/QueueConversationEventTopicMessage.md +1 -0
- data/docs/QueueConversationEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationEventTopicVideo.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicCall.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicCallback.md +2 -0
- data/docs/QueueConversationSocialExpressionEventTopicChat.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicEmail.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicMessage.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicVideo.md +1 -0
- data/docs/QueueConversationVideoEventTopicCall.md +1 -0
- data/docs/QueueConversationVideoEventTopicCallback.md +2 -0
- data/docs/QueueConversationVideoEventTopicChat.md +1 -0
- data/docs/QueueConversationVideoEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationVideoEventTopicEmail.md +1 -0
- data/docs/QueueConversationVideoEventTopicMessage.md +1 -0
- data/docs/QueueConversationVideoEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationVideoEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationVideoEventTopicVideo.md +1 -0
- data/docs/QueueEntityListing.md +2 -2
- data/docs/QueueMemberEntityListing.md +2 -2
- data/docs/RecipientListing.md +2 -2
- data/docs/RecordingApi.md +12 -6
- data/docs/RecordingJobEntityListing.md +2 -2
- data/docs/RelationshipListing.md +2 -2
- data/docs/ReportMetaDataEntityListing.md +2 -2
- data/docs/ReportRunEntryEntityDomainListing.md +2 -2
- data/docs/ReportScheduleEntityListing.md +2 -2
- data/docs/ReportingExportJobListing.md +2 -2
- data/docs/ReportingExportJobRequest.md +1 -0
- data/docs/ReportingExportJobResponse.md +2 -0
- data/docs/ReportingExportMetadataJobListing.md +2 -2
- data/docs/ReschedulingManagementUnitResponse.md +14 -0
- data/docs/ReschedulingOptionsRunResponse.md +22 -0
- data/docs/ResponseEntityList.md +2 -2
- data/docs/ResponseEntityListing.md +2 -2
- data/docs/ResponseSetEntityListing.md +2 -2
- data/docs/RoutePathRequest.md +17 -0
- data/docs/RoutePathResponse.md +16 -0
- data/docs/RoutingApi.md +204 -0
- data/docs/RuleSetEntityListing.md +2 -2
- data/docs/SCIMApi.md +12 -12
- data/docs/ScheduleEntityListing.md +2 -2
- data/docs/ScheduleGenerationMessage.md +14 -0
- data/docs/ScheduleGenerationResult.md +16 -0
- data/docs/ScheduleGenerationResultSummary.md +15 -0
- data/docs/ScheduleGroupEntityListing.md +2 -2
- data/docs/SchedulerMessageArgument.md +14 -0
- data/docs/SchedulingTestingOptionsRequest.md +16 -0
- data/docs/Schema.md +17 -0
- data/docs/SchemaCategoryEntityListing.md +2 -2
- data/docs/SchemaQuantityLimits.md +26 -0
- data/docs/SchemaReferenceEntityListing.md +2 -2
- data/docs/ScimV2EnterpriseUser.md +1 -0
- data/docs/ScreenRecordingSessionListing.md +2 -2
- data/docs/Screenshare.md +1 -0
- data/docs/ScriptEntityListing.md +2 -2
- data/docs/SearchApi.md +70 -0
- data/docs/SearchShiftTradeResponse.md +15 -0
- data/docs/SearchShiftTradesRequest.md +14 -0
- data/docs/SearchShiftTradesResponse.md +13 -0
- data/docs/SecurityProfileEntityListing.md +2 -2
- data/docs/ServiceGoalTemplate.md +19 -0
- data/docs/ServiceGoalTemplateList.md +13 -0
- data/docs/ServiceGoalTemplateReference.md +14 -0
- data/docs/SetWrapperRoutePathRequest.md +13 -0
- data/docs/ShareEntityListing.md +2 -2
- data/docs/ShiftTradeActivityPreviewResponse.md +16 -0
- data/docs/ShiftTradeMatchReviewResponse.md +16 -0
- data/docs/ShiftTradeMatchReviewUserResponse.md +17 -0
- data/docs/ShiftTradeMatchViolation.md +14 -0
- data/docs/ShiftTradePreviewResponse.md +13 -0
- data/docs/ShiftTradeResponse.md +1 -1
- data/docs/SiteEntityListing.md +2 -2
- data/docs/SkillEntityListing.md +2 -2
- data/docs/SmsAddressEntityListing.md +2 -2
- data/docs/SmsPhoneNumberEntityListing.md +2 -2
- data/docs/SocialExpression.md +1 -0
- data/docs/SourcePlanningGroupRequest.md +14 -0
- data/docs/StationEntityListing.md +2 -2
- data/docs/SubjectDivisionGrantsEntityListing.md +2 -2
- data/docs/SurveyFormEntityListing.md +2 -2
- data/docs/SystemPromptAssetEntityListing.md +2 -2
- data/docs/SystemPromptEntityListing.md +2 -2
- data/docs/TagValueEntityListing.md +2 -2
- data/docs/TemplateParameter.md +14 -0
- data/docs/TestMessage.md +19 -0
- data/docs/TextMessageListing.md +2 -2
- data/docs/{TimeOffRequestLookup.md → TimeOffRequest.md} +2 -2
- data/docs/TimeOffRequestListing.md +13 -0
- data/docs/TimeZoneEntityListing.md +2 -2
- data/docs/TrainingListing.md +16 -0
- data/docs/TranscriptionSettings.md +1 -0
- data/docs/TrunkBaseEntityListing.md +2 -2
- data/docs/TrunkEntityListing.md +2 -2
- data/docs/TrunkMetabaseEntityListing.md +2 -2
- data/docs/TrustEntityListing.md +2 -2
- data/docs/TrustUserEntityListing.md +2 -2
- data/docs/TrustorEntityListing.md +2 -2
- data/docs/TtsEngineEntityListing.md +2 -2
- data/docs/TtsVoiceEntityListing.md +2 -2
- data/docs/TwitterIntegrationEntityListing.md +2 -2
- data/docs/UpdateBusinessUnitRequest.md +15 -0
- data/docs/UpdateBusinessUnitSettings.md +16 -0
- data/docs/UpdateCoachingAppointmentRequest.md +18 -0
- data/docs/UpdatePlanningGroupRequest.md +16 -0
- data/docs/UpdateServiceGoalTemplate.md +17 -0
- data/docs/UploadUrlRequest.md +15 -0
- data/docs/UploadUrlResponse.md +14 -0
- data/docs/UploadsApi.md +78 -0
- data/docs/UserActionCategoryEntityListing.md +2 -2
- data/docs/UserAppEntityListing.md +2 -2
- data/docs/UserEntityListing.md +2 -2
- data/docs/UserLanguageEntityListing.md +2 -2
- data/docs/UserProfileEntityListing.md +2 -2
- data/docs/UserQueueEntityListing.md +2 -2
- data/docs/UserRecordingEntityListing.md +2 -2
- data/docs/UserScheduleAdherenceListing.md +14 -0
- data/docs/UserSkillEntityListing.md +2 -2
- data/docs/UsersApi.md +0 -72
- data/docs/ValidationLimits.md +18 -0
- data/docs/ValueWrapperDate.md +13 -0
- data/docs/ValueWrapperString.md +13 -0
- data/docs/Video.md +1 -0
- data/docs/VoicemailMessageEntityListing.md +2 -2
- data/docs/WebChatMemberInfoEntityList.md +2 -2
- data/docs/WeekShiftTradeListResponse.md +13 -0
- data/docs/WeekShiftTradeResponse.md +14 -0
- data/docs/WemLearningAssignmentRuleRunTopicLearningAssignmentRuleRunNotification.md +14 -0
- data/docs/WemLearningAssignmentRuleRunTopicLearningModuleReference.md +14 -0
- data/docs/WemLearningAssignmentRuleRunTopicWemLearningAssignmentsCreated.md +13 -0
- data/docs/WemLearningAssignmentTopicLearningAssignmentNotification.md +22 -0
- data/docs/WemLearningAssignmentTopicLearningModuleReference.md +14 -0
- data/docs/WemLearningAssignmentTopicUserReference.md +13 -0
- data/docs/WfmIntradayPlanningGroupListing.md +14 -0
- data/docs/WhatsAppIntegrationEntityListing.md +2 -2
- data/docs/WorkforceManagementApi.md +5232 -1205
- data/docs/WorkspaceEntityListing.md +2 -2
- data/docs/WorkspaceMemberEntityListing.md +2 -2
- data/docs/WrapupCodeEntityListing.md +2 -2
- data/lib/purecloudplatformclientv2.rb +211 -59
- data/lib/purecloudplatformclientv2/api/architect_api.rb +18 -0
- data/lib/purecloudplatformclientv2/api/authorization_api.rb +0 -85
- data/lib/purecloudplatformclientv2/api/coaching_api.rb +1296 -0
- data/lib/purecloudplatformclientv2/api/data_extensions_api.rb +207 -0
- data/lib/purecloudplatformclientv2/api/external_contacts_api.rb +871 -7
- data/lib/purecloudplatformclientv2/api/knowledge_api.rb +1908 -0
- data/lib/purecloudplatformclientv2/api/language_understanding_api.rb +1304 -0
- data/lib/purecloudplatformclientv2/api/recording_api.rb +22 -4
- data/lib/purecloudplatformclientv2/api/routing_api.rb +212 -0
- data/lib/purecloudplatformclientv2/api/scim_api.rb +8 -8
- data/lib/purecloudplatformclientv2/api/search_api.rb +73 -0
- data/lib/purecloudplatformclientv2/api/uploads_api.rb +92 -0
- data/lib/purecloudplatformclientv2/api/users_api.rb +0 -85
- data/lib/purecloudplatformclientv2/api/workforce_management_api.rb +5932 -1542
- data/lib/purecloudplatformclientv2/api_client.rb +1 -1
- data/lib/purecloudplatformclientv2/models/action_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/add_shift_trade_request.rb +317 -0
- data/lib/purecloudplatformclientv2/models/additional_message.rb +30 -4
- data/lib/purecloudplatformclientv2/models/agent_activity_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/analytics_conversation_async_query_response.rb +27 -1
- data/lib/purecloudplatformclientv2/models/analytics_evaluation.rb +13 -13
- data/lib/purecloudplatformclientv2/models/analytics_user_details_async_query_response.rb +30 -4
- data/lib/purecloudplatformclientv2/models/array_node.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{generate_short_term_forecast_response.rb → async_forecast_operation_result.rb} +17 -17
- data/lib/purecloudplatformclientv2/models/{short_term_forecast_response.rb → async_intraday_response.rb} +17 -17
- data/lib/purecloudplatformclientv2/models/attempt_limits_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/authz_division_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{wfm_abandon_rate.rb → bu_abandon_rate.rb} +1 -1
- data/lib/purecloudplatformclientv2/models/bu_agent_schedule_query_response.rb +310 -0
- data/lib/purecloudplatformclientv2/models/{wfm_forecast_modification_attributes.rb → bu_agent_schedule_reschedule_response.rb} +32 -36
- data/lib/purecloudplatformclientv2/models/bu_agent_schedule_update.rb +244 -0
- data/lib/purecloudplatformclientv2/models/bu_agent_schedules_query_response.rb +204 -0
- data/lib/purecloudplatformclientv2/models/{async_week_schedule_response.rb → bu_async_agent_schedules_query_response.rb} +69 -44
- data/lib/purecloudplatformclientv2/models/{generate_week_schedule_response.rb → bu_async_schedule_response.rb} +30 -31
- data/lib/purecloudplatformclientv2/models/bu_async_schedule_run_response.rb +268 -0
- data/lib/purecloudplatformclientv2/models/{wfm_average_speed_of_answer.rb → bu_average_speed_of_answer.rb} +1 -1
- data/lib/purecloudplatformclientv2/models/{copy_week_schedule_request.rb → bu_copy_schedule_request.rb} +4 -4
- data/lib/purecloudplatformclientv2/models/bu_create_blank_schedule_request.rb +264 -0
- data/lib/purecloudplatformclientv2/models/bu_current_agent_schedule_search_response.rb +338 -0
- data/lib/purecloudplatformclientv2/models/{forecast_generation_route_group_result.rb → bu_forecast_generation_planning_group_result.rb} +11 -11
- data/lib/purecloudplatformclientv2/models/bu_forecast_generation_result.rb +204 -0
- data/lib/purecloudplatformclientv2/models/{wfm_forecast_modification.rb → bu_forecast_modification.rb} +107 -14
- data/lib/purecloudplatformclientv2/models/bu_forecast_result.rb +282 -0
- data/lib/purecloudplatformclientv2/models/bu_forecast_result_response.rb +228 -0
- data/lib/purecloudplatformclientv2/models/{forecast_time_series_result.rb → bu_forecast_time_series_result.rb} +3 -3
- data/lib/purecloudplatformclientv2/models/bu_generate_schedule_request.rb +269 -0
- data/lib/purecloudplatformclientv2/models/{route_group_list.rb → bu_get_current_agent_schedule_request.rb} +16 -13
- data/lib/purecloudplatformclientv2/models/bu_headcount_forecast.rb +229 -0
- data/lib/purecloudplatformclientv2/models/{forecast_result_response.rb → bu_headcount_forecast_response.rb} +4 -4
- data/lib/purecloudplatformclientv2/models/{intraday_data_group.rb → bu_intraday_data_group.rb} +45 -51
- data/lib/purecloudplatformclientv2/models/bu_intraday_forecast_data.rb +228 -0
- data/lib/purecloudplatformclientv2/models/{intraday_response.rb → bu_intraday_response.rb} +46 -48
- data/lib/purecloudplatformclientv2/models/bu_intraday_schedule_data.rb +202 -0
- data/lib/purecloudplatformclientv2/models/{intraday_query_data_command.rb → bu_management_unit_schedule_summary.rb} +37 -54
- data/lib/purecloudplatformclientv2/models/bu_planning_group_headcount_forecast.rb +258 -0
- data/lib/purecloudplatformclientv2/models/bu_query_agent_schedules_request.rb +235 -0
- data/lib/purecloudplatformclientv2/models/bu_reschedule_agent_schedule_result.rb +254 -0
- data/lib/purecloudplatformclientv2/models/{reschedule_request.rb → bu_reschedule_request.rb} +43 -10
- data/lib/purecloudplatformclientv2/models/bu_reschedule_result.rb +308 -0
- data/lib/purecloudplatformclientv2/models/bu_schedule_list_item.rb +410 -0
- data/lib/purecloudplatformclientv2/models/{scheduling_run_list_response.rb → bu_schedule_listing.rb} +2 -2
- data/lib/purecloudplatformclientv2/models/{short_term_forecast.rb → bu_schedule_metadata.rb} +60 -83
- data/lib/purecloudplatformclientv2/models/bu_schedule_reference_for_mu_route.rb +280 -0
- data/lib/purecloudplatformclientv2/models/{scheduling_run_response.rb → bu_schedule_run.rb} +77 -54
- data/lib/purecloudplatformclientv2/models/{time_off_request_entity_list.rb → bu_schedule_run_listing.rb} +2 -2
- data/lib/purecloudplatformclientv2/models/{wfm_service_level.rb → bu_service_level.rb} +1 -1
- data/lib/purecloudplatformclientv2/models/bu_short_term_forecast.rb +584 -0
- data/lib/purecloudplatformclientv2/models/{short_term_forecast_list_item_response.rb → bu_short_term_forecast_list_item.rb} +84 -43
- data/lib/purecloudplatformclientv2/models/{short_term_forecast_list_response.rb → bu_short_term_forecast_listing.rb} +2 -2
- data/lib/purecloudplatformclientv2/models/bu_short_term_forecast_reference.rb +286 -0
- data/lib/purecloudplatformclientv2/models/{forecast_generation_result.rb → bu_short_term_forecasting_settings.rb} +9 -11
- data/lib/purecloudplatformclientv2/models/bulk_shift_trade_state_update_request.rb +209 -0
- data/lib/purecloudplatformclientv2/models/bulk_update_shift_trade_state_request_item.rb +278 -0
- data/lib/purecloudplatformclientv2/models/bulk_update_shift_trade_state_response.rb +268 -0
- data/lib/purecloudplatformclientv2/models/bulk_update_shift_trade_state_result.rb +203 -0
- data/lib/purecloudplatformclientv2/models/{route_group.rb → bulk_update_shift_trade_state_result_item.rb} +70 -73
- data/lib/purecloudplatformclientv2/models/business_unit.rb +305 -0
- data/lib/purecloudplatformclientv2/models/{update_week_schedule_request.rb → business_unit_activity_code.rb} +126 -88
- data/lib/purecloudplatformclientv2/models/business_unit_activity_code_listing.rb +204 -0
- data/lib/purecloudplatformclientv2/models/business_unit_list_item.rb +305 -0
- data/lib/purecloudplatformclientv2/models/business_unit_listing.rb +203 -0
- data/lib/purecloudplatformclientv2/models/business_unit_settings.rb +309 -0
- data/lib/purecloudplatformclientv2/models/calibration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/call.rb +30 -4
- data/lib/purecloudplatformclientv2/models/call_basic.rb +30 -4
- data/lib/purecloudplatformclientv2/models/call_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/call_history_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/callable_time_set_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/callback.rb +56 -4
- data/lib/purecloudplatformclientv2/models/callback_basic.rb +56 -4
- data/lib/purecloudplatformclientv2/models/callback_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/callback_media_participant.rb +28 -2
- data/lib/purecloudplatformclientv2/models/campaign_division_view_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/campaign_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/campaign_rule_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/campaign_sequence_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/category_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/certificate_authority_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/chat_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/client_app_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/coaching_annotation.rb +429 -0
- data/lib/purecloudplatformclientv2/models/coaching_annotation_create_request.rb +252 -0
- data/lib/purecloudplatformclientv2/models/coaching_annotation_list.rb +428 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_response.rb +587 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_response_list.rb +428 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_status_dto.rb +299 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_status_dto_list.rb +303 -0
- data/lib/purecloudplatformclientv2/models/coaching_notification.rb +504 -0
- data/lib/purecloudplatformclientv2/models/coaching_notification_list.rb +428 -0
- data/lib/purecloudplatformclientv2/models/cobrowse_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/cobrowsesession.rb +30 -4
- data/lib/purecloudplatformclientv2/models/command_status_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/consumed_resources_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/consuming_resources_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/contact_list_division_view_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/contact_list_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/contact_list_filter_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/contact_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/context_entity.rb +207 -0
- data/lib/purecloudplatformclientv2/models/context_intent.rb +207 -0
- data/lib/purecloudplatformclientv2/models/conversation_callback_event_topic_callback_media_participant.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_chat.rb +32 -6
- data/lib/purecloudplatformclientv2/models/conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_callback.rb +51 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_message.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/{copy_short_term_forecast_request.rb → copy_bu_forecast_request.rb} +18 -19
- data/lib/purecloudplatformclientv2/models/coretype.rb +465 -0
- data/lib/purecloudplatformclientv2/models/coretype_listing.rb +253 -0
- data/lib/purecloudplatformclientv2/models/{create_service_goal_group_request.rb → create_business_unit_request.rb} +27 -20
- data/lib/purecloudplatformclientv2/models/create_business_unit_settings.rb +278 -0
- data/lib/purecloudplatformclientv2/models/{intraday_historical_queue_data.rb → create_coaching_appointment_request.rb} +100 -58
- data/lib/purecloudplatformclientv2/models/create_planning_group_request.rb +271 -0
- data/lib/purecloudplatformclientv2/models/create_service_goal_template.rb +285 -0
- data/lib/purecloudplatformclientv2/models/credential_info_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/credential_type_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/cursors.rb +226 -0
- data/lib/purecloudplatformclientv2/models/data_schema_listing.rb +253 -0
- data/lib/purecloudplatformclientv2/models/data_table_row_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/data_tables_domain_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/dependency_object_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/dependency_type_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/detected_dialog_act.rb +228 -0
- data/lib/purecloudplatformclientv2/models/{transcript_property.rb → detected_intent.rb} +25 -23
- data/lib/purecloudplatformclientv2/models/detected_named_entity.rb +280 -0
- data/lib/purecloudplatformclientv2/models/detected_named_entity_value.rb +228 -0
- data/lib/purecloudplatformclientv2/models/dialer_event_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/dialogflow_agent.rb +31 -3
- data/lib/purecloudplatformclientv2/models/dialogflow_agent_summary_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/did_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/did_pool_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/directory_user_devices_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/divs_permitted_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/dnc_list_division_view_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/dnc_list_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/document_audit_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/document_category_input.rb +207 -0
- data/lib/purecloudplatformclientv2/models/document_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/document_faq.rb +266 -0
- data/lib/purecloudplatformclientv2/models/document_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/document_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/domain_edge_software_version_dto_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/domain_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/domain_entity_listing_evaluation_form.rb +23 -23
- data/lib/purecloudplatformclientv2/models/domain_entity_listing_query_result.rb +23 -23
- data/lib/purecloudplatformclientv2/models/domain_entity_listing_survey_form.rb +23 -23
- data/lib/purecloudplatformclientv2/models/domain_organization_role.rb +12 -12
- data/lib/purecloudplatformclientv2/models/domain_organization_role_create.rb +12 -12
- data/lib/purecloudplatformclientv2/models/domain_organization_role_update.rb +12 -12
- data/lib/purecloudplatformclientv2/models/edge.rb +1 -0
- data/lib/purecloudplatformclientv2/models/edge_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/edge_group_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/edge_line_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/email.rb +30 -4
- data/lib/purecloudplatformclientv2/models/email_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/email_message_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/emergency_group_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/encryption_key_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/evaluation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/evaluation_form_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/evaluator_activity_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/extension_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/extension_pool_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/external_organization_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/external_organization_trustor_link.rb +306 -0
- data/lib/purecloudplatformclientv2/models/facebook_integration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/fax_document_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/flow_division_view.rb +53 -1
- data/lib/purecloudplatformclientv2/models/flow_division_view_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/flow_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/flow_outcome_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/flow_version_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/forecast_abandon_rate_response.rb +202 -0
- data/lib/purecloudplatformclientv2/models/forecast_average_speed_of_answer_response.rb +202 -0
- data/lib/purecloudplatformclientv2/models/forecast_planning_group_data.rb +258 -0
- data/lib/purecloudplatformclientv2/models/{queue_media_association.rb → forecast_planning_group_response.rb} +25 -26
- data/lib/purecloudplatformclientv2/models/forecast_planning_groups_response.rb +203 -0
- data/lib/purecloudplatformclientv2/models/{service_goal_group_goals.rb → forecast_service_goal_template_response.rb} +7 -18
- data/lib/purecloudplatformclientv2/models/forecast_service_level_response.rb +228 -0
- data/lib/purecloudplatformclientv2/models/gdpr_request_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/gdpr_subject_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{generate_week_schedule_request.rb → generate_bu_forecast_request.rb} +10 -16
- data/lib/purecloudplatformclientv2/models/greeting_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/group_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/group_profile_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/inbound_domain_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/inbound_domain_patch_request.rb +228 -0
- data/lib/purecloudplatformclientv2/models/inbound_route_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/integration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/integration_event_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/integration_type_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/intent_definition.rb +273 -0
- data/lib/purecloudplatformclientv2/models/intent_feedback.rb +296 -0
- data/lib/purecloudplatformclientv2/models/interaction_stats_alert_container.rb +23 -23
- data/lib/purecloudplatformclientv2/models/interaction_stats_rule_container.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{intraday_performance_prediction_queue_data.rb → intraday_performance_prediction_data.rb} +10 -10
- data/lib/purecloudplatformclientv2/models/intraday_planning_group_request.rb +294 -0
- data/lib/purecloudplatformclientv2/models/item_validation_limits.rb +238 -0
- data/lib/purecloudplatformclientv2/models/items.rb +226 -0
- data/lib/purecloudplatformclientv2/models/ivr_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/json_node.rb +23 -23
- data/lib/purecloudplatformclientv2/models/keyword_set_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/knowledge_base.rb +376 -0
- data/lib/purecloudplatformclientv2/models/knowledge_base_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/knowledge_category.rb +403 -0
- data/lib/purecloudplatformclientv2/models/knowledge_category_request.rb +311 -0
- data/lib/purecloudplatformclientv2/models/knowledge_document.rb +501 -0
- data/lib/purecloudplatformclientv2/models/knowledge_document_bulk_request.rb +327 -0
- data/lib/purecloudplatformclientv2/models/knowledge_document_request.rb +301 -0
- data/lib/purecloudplatformclientv2/models/knowledge_extended_category.rb +457 -0
- data/lib/purecloudplatformclientv2/models/knowledge_search_document.rb +527 -0
- data/lib/purecloudplatformclientv2/models/knowledge_search_request.rb +371 -0
- data/lib/purecloudplatformclientv2/models/knowledge_search_response.rb +334 -0
- data/lib/purecloudplatformclientv2/models/knowledge_training.rb +489 -0
- data/lib/purecloudplatformclientv2/models/language_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/lex_bot_alias_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/lex_bot_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/library_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/line_base_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/line_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/line_integration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{list_wrapper_wfm_forecast_modification.rb → list_wrapper_interval.rb} +2 -2
- data/lib/purecloudplatformclientv2/models/location_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/logical_interface_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/management_unit_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/match_shift_trade_request.rb +264 -0
- data/lib/purecloudplatformclientv2/models/match_shift_trade_response.rb +258 -0
- data/lib/purecloudplatformclientv2/models/max_length.rb +238 -0
- data/lib/purecloudplatformclientv2/models/message.rb +30 -4
- data/lib/purecloudplatformclientv2/models/message_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/messaging_integration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/messaging_sticker_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/messaging_template_request.rb +230 -0
- data/lib/purecloudplatformclientv2/models/metabase.rb +2 -2
- data/lib/purecloudplatformclientv2/models/min_length.rb +238 -0
- data/lib/purecloudplatformclientv2/models/mu_reschedule_result_wrapper.rb +204 -0
- data/lib/purecloudplatformclientv2/models/named_entity_annotation.rb +207 -0
- data/lib/purecloudplatformclientv2/models/named_entity_type_binding.rb +238 -0
- data/lib/purecloudplatformclientv2/models/named_entity_type_definition.rb +264 -0
- data/lib/purecloudplatformclientv2/models/named_entity_type_item.rb +235 -0
- data/lib/purecloudplatformclientv2/models/named_entity_type_mechanism.rb +280 -0
- data/lib/purecloudplatformclientv2/models/nlu_confusion_matrix_column.rb +238 -0
- data/lib/purecloudplatformclientv2/models/nlu_confusion_matrix_row.rb +240 -0
- data/lib/purecloudplatformclientv2/models/nlu_detection_context.rb +228 -0
- data/lib/purecloudplatformclientv2/models/nlu_detection_input.rb +207 -0
- data/lib/purecloudplatformclientv2/models/nlu_detection_output.rb +232 -0
- data/lib/purecloudplatformclientv2/models/nlu_detection_request.rb +233 -0
- data/lib/purecloudplatformclientv2/models/nlu_detection_response.rb +252 -0
- data/lib/purecloudplatformclientv2/models/nlu_domain.rb +363 -0
- data/lib/purecloudplatformclientv2/models/nlu_domain_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/nlu_domain_version.rb +506 -0
- data/lib/purecloudplatformclientv2/models/nlu_domain_version_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/{intraday_metric.rb → nlu_domain_version_quality_report.rb} +57 -28
- data/lib/purecloudplatformclientv2/models/nlu_domain_version_training_response.rb +227 -0
- data/lib/purecloudplatformclientv2/models/nlu_feedback_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/{create_queue_media_association_request.rb → nlu_feedback_request.rb} +40 -26
- data/lib/purecloudplatformclientv2/models/nlu_feedback_response.rb +334 -0
- data/lib/purecloudplatformclientv2/models/{generate_short_term_forecast_request.rb → nlu_quality_report_summary.rb} +12 -10
- data/lib/purecloudplatformclientv2/models/nlu_quality_report_summary_metric.rb +238 -0
- data/lib/purecloudplatformclientv2/models/nlu_utterance.rb +209 -0
- data/lib/purecloudplatformclientv2/models/nlu_utterance_segment.rb +233 -0
- data/lib/purecloudplatformclientv2/models/note_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/o_auth_client_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/o_auth_provider_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/organization_presence_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/organization_role_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/orphan_recording_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/outbound_route_base_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/outbound_route_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/patch_bu_rescheduling_options_management_unit_request.rb +233 -0
- data/lib/purecloudplatformclientv2/models/patch_bu_rescheduling_options_request.rb +204 -0
- data/lib/purecloudplatformclientv2/models/{reschedule_result.rb → patch_bu_schedule_run_request.rb} +9 -9
- data/lib/purecloudplatformclientv2/models/patch_shift_trade_request.rb +285 -0
- data/lib/purecloudplatformclientv2/models/permission_collection_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/phone_base_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/phone_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/phone_meta_base_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/physical_interface_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{service_goal_group.rb → planning_group.rb} +19 -24
- data/lib/purecloudplatformclientv2/models/planning_group_list.rb +204 -0
- data/lib/purecloudplatformclientv2/models/planning_group_reference.rb +229 -0
- data/lib/purecloudplatformclientv2/models/policy_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/prompt_asset_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/prompt_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/quality_audit_page.rb +23 -23
- data/lib/purecloudplatformclientv2/models/queue_conversation_callback_event_topic_callback_media_participant.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_callback.rb +51 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_message.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_callback.rb +51 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_message.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_callback.rb +51 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_message.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/queue_member_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/recipient_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/recording_job_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/relationship_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/report_meta_data_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/report_run_entry_entity_domain_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/report_schedule_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/reporting_export_job_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/reporting_export_job_request.rb +32 -4
- data/lib/purecloudplatformclientv2/models/reporting_export_job_response.rb +57 -1
- data/lib/purecloudplatformclientv2/models/reporting_export_metadata_job_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/rescheduling_management_unit_response.rb +228 -0
- data/lib/purecloudplatformclientv2/models/{rescheduling_options_response.rb → rescheduling_options_run_response.rb} +54 -84
- data/lib/purecloudplatformclientv2/models/response_entity_list.rb +23 -23
- data/lib/purecloudplatformclientv2/models/response_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/response_set_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/route_path_request.rb +333 -0
- data/lib/purecloudplatformclientv2/models/{route_group_attributes.rb → route_path_response.rb} +6 -16
- data/lib/purecloudplatformclientv2/models/rule_set_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/schedule_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/schedule_generation_message.rb +244 -0
- data/lib/purecloudplatformclientv2/models/schedule_generation_result.rb +282 -0
- data/lib/purecloudplatformclientv2/models/schedule_generation_result_summary.rb +254 -0
- data/lib/purecloudplatformclientv2/models/schedule_group_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/scheduler_message_argument.rb +242 -0
- data/lib/purecloudplatformclientv2/models/scheduling_testing_options_request.rb +280 -0
- data/lib/purecloudplatformclientv2/models/{import_short_term_forecast_request.rb → schema.rb} +50 -35
- data/lib/purecloudplatformclientv2/models/schema_category_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/schema_quantity_limits.rb +539 -0
- data/lib/purecloudplatformclientv2/models/schema_reference_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/scim_v2_enterprise_user.rb +30 -4
- data/lib/purecloudplatformclientv2/models/screen_recording_session_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/screenshare.rb +30 -4
- data/lib/purecloudplatformclientv2/models/script_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/search_shift_trade_response.rb +256 -0
- data/lib/purecloudplatformclientv2/models/search_shift_trades_request.rb +235 -0
- data/lib/purecloudplatformclientv2/models/search_shift_trades_response.rb +204 -0
- data/lib/purecloudplatformclientv2/models/security_profile_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/service_goal_template.rb +358 -0
- data/lib/purecloudplatformclientv2/models/service_goal_template_list.rb +204 -0
- data/lib/purecloudplatformclientv2/models/service_goal_template_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/{list_wrapper_forecast_source_day_pointer.rb → set_wrapper_route_path_request.rb} +2 -2
- data/lib/purecloudplatformclientv2/models/share_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/shift_trade_activity_preview_response.rb +280 -0
- data/lib/purecloudplatformclientv2/models/shift_trade_match_review_response.rb +284 -0
- data/lib/purecloudplatformclientv2/models/shift_trade_match_review_user_response.rb +306 -0
- data/lib/purecloudplatformclientv2/models/shift_trade_match_violation.rb +244 -0
- data/lib/purecloudplatformclientv2/models/shift_trade_preview_response.rb +204 -0
- data/lib/purecloudplatformclientv2/models/shift_trade_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/site_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/skill_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/sms_address_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/sms_phone_number_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/social_expression.rb +30 -4
- data/lib/purecloudplatformclientv2/models/source_planning_group_request.rb +239 -0
- data/lib/purecloudplatformclientv2/models/station_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/subject_division_grants_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/survey_form_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/system_prompt_asset_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/system_prompt_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/tag_value_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{user_schedules_partial_upload_request.rb → template_parameter.rb} +34 -16
- data/lib/purecloudplatformclientv2/models/test_message.rb +375 -0
- data/lib/purecloudplatformclientv2/models/text_message_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{time_off_request_lookup.rb → time_off_request.rb} +1 -1
- data/lib/purecloudplatformclientv2/models/{time_off_request_lookup_list.rb → time_off_request_listing.rb} +2 -2
- data/lib/purecloudplatformclientv2/models/time_zone_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/training_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/transcription_settings.rb +30 -4
- data/lib/purecloudplatformclientv2/models/trunk_base_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/trunk_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/trunk_metabase_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/trust_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/trust_user_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/trustor_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/tts_engine_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/tts_voice_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/twitter_integration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{intraday_queue.rb → update_business_unit_request.rb} +22 -24
- data/lib/purecloudplatformclientv2/models/update_business_unit_settings.rb +299 -0
- data/lib/purecloudplatformclientv2/models/{import_week_schedule_request.rb → update_coaching_appointment_request.rb} +60 -39
- data/lib/purecloudplatformclientv2/models/update_planning_group_request.rb +285 -0
- data/lib/purecloudplatformclientv2/models/update_service_goal_template.rb +311 -0
- data/lib/purecloudplatformclientv2/models/upload_url_request.rb +254 -0
- data/lib/purecloudplatformclientv2/models/upload_url_response.rb +230 -0
- data/lib/purecloudplatformclientv2/models/user_action_category_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/user_app_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/user_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/user_language_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/user_profile_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/user_queue_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/user_recording_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{service_goal_group_list.rb → user_schedule_adherence_listing.rb} +10 -11
- data/lib/purecloudplatformclientv2/models/user_skill_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/validation_limits.rb +326 -0
- data/lib/purecloudplatformclientv2/models/value_wrapper_date.rb +203 -0
- data/lib/purecloudplatformclientv2/models/value_wrapper_string.rb +203 -0
- data/lib/purecloudplatformclientv2/models/video.rb +30 -4
- data/lib/purecloudplatformclientv2/models/voicemail_message_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/web_chat_member_info_entity_list.rb +23 -23
- data/lib/purecloudplatformclientv2/models/week_shift_trade_list_response.rb +203 -0
- data/lib/purecloudplatformclientv2/models/week_shift_trade_response.rb +228 -0
- data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_learning_assignment_rule_run_notification.rb +228 -0
- data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_learning_module_reference.rb +226 -0
- data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_wem_learning_assignments_created.rb +201 -0
- data/lib/purecloudplatformclientv2/models/wem_learning_assignment_topic_learning_assignment_notification.rb +440 -0
- data/lib/purecloudplatformclientv2/models/{intraday_performance_prediction_agent_data.rb → wem_learning_assignment_topic_learning_module_reference.rb} +33 -9
- data/lib/purecloudplatformclientv2/models/{partial_upload_response.rb → wem_learning_assignment_topic_user_reference.rb} +1 -2
- data/lib/purecloudplatformclientv2/models/{wfm_intraday_queue_listing.rb → wfm_intraday_planning_group_listing.rb} +6 -5
- data/lib/purecloudplatformclientv2/models/whats_app_integration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/workspace_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/workspace_member_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/wrapup_code_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/version.rb +1 -1
- metadata +424 -120
- data/docs/AsyncWeekScheduleResponse.md +0 -16
- data/docs/CopyShortTermForecastRequest.md +0 -14
- data/docs/CopyWeekScheduleRequest.md +0 -14
- data/docs/CreateQueueMediaAssociationRequest.md +0 -15
- data/docs/CreateServiceGoalGroupRequest.md +0 -15
- data/docs/ForecastGenerationResult.md +0 -13
- data/docs/ForecastGenerationRouteGroupResult.md +0 -14
- data/docs/ForecastResultResponse.md +0 -14
- data/docs/GenerateShortTermForecastRequest.md +0 -13
- data/docs/GenerateShortTermForecastResponse.md +0 -16
- data/docs/GenerateWeekScheduleRequest.md +0 -14
- data/docs/GenerateWeekScheduleResponse.md +0 -15
- data/docs/ImportShortTermForecastRequest.md +0 -16
- data/docs/ImportWeekScheduleRequest.md +0 -17
- data/docs/IntradayDataGroup.md +0 -19
- data/docs/IntradayForecastData.md +0 -15
- data/docs/IntradayHistoricalAgentData.md +0 -14
- data/docs/IntradayHistoricalQueueData.md +0 -20
- data/docs/IntradayMetric.md +0 -14
- data/docs/IntradayPerformancePredictionAgentData.md +0 -13
- data/docs/IntradayPerformancePredictionQueueData.md +0 -15
- data/docs/IntradayQueryDataCommand.md +0 -17
- data/docs/IntradayQueue.md +0 -15
- data/docs/IntradayScheduleData.md +0 -14
- data/docs/ListWrapperForecastSourceDayPointer.md +0 -13
- data/docs/ListWrapperWfmForecastModification.md +0 -13
- data/docs/QueueMediaAssociation.md +0 -16
- data/docs/RescheduleRequest.md +0 -20
- data/docs/RescheduleResult.md +0 -13
- data/docs/ReschedulingOptionsResponse.md +0 -22
- data/docs/RouteGroup.md +0 -18
- data/docs/RouteGroupAttributes.md +0 -16
- data/docs/RouteGroupList.md +0 -14
- data/docs/SchedulingRunListResponse.md +0 -13
- data/docs/SchedulingRunResponse.md +0 -28
- data/docs/ServiceGoalGroup.md +0 -18
- data/docs/ServiceGoalGroupGoals.md +0 -15
- data/docs/ServiceGoalGroupList.md +0 -14
- data/docs/ShortTermForecast.md +0 -22
- data/docs/ShortTermForecastListResponse.md +0 -13
- data/docs/ShortTermForecastResponse.md +0 -15
- data/docs/SpeechTextAnalyticsApi.md +0 -80
- data/docs/TimeOffRequestEntityList.md +0 -13
- data/docs/TimeOffRequestLookupList.md +0 -13
- data/docs/TranscriptProperty.md +0 -15
- data/docs/UnscheduledAgentWarning.md +0 -14
- data/docs/UpdateWeekScheduleRequest.md +0 -21
- data/docs/UserSchedulesPartialUploadRequest.md +0 -13
- data/docs/WfmForecastModificationAttributes.md +0 -16
- data/docs/WfmIntradayQueueListing.md +0 -14
- data/lib/purecloudplatformclientv2/api/speech_text_analytics_api.rb +0 -102
- data/lib/purecloudplatformclientv2/models/intraday_forecast_data.rb +0 -254
- data/lib/purecloudplatformclientv2/models/intraday_historical_agent_data.rb +0 -228
- data/lib/purecloudplatformclientv2/models/intraday_schedule_data.rb +0 -228
- data/lib/purecloudplatformclientv2/models/unscheduled_agent_warning.rb +0 -242
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|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **download_url** | **String** | The url from which to download the resulting WeekSchedule object for the rescheduling range | [optional] |
|
|
11
|
-
{: class="table table-striped"}
|
|
12
|
-
|
|
13
|
-
|
|
@@ -1,22 +0,0 @@
|
|
|
1
|
-
---
|
|
2
|
-
title: ReschedulingOptionsResponse
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::ReschedulingOptionsResponse
|
|
5
|
-
|
|
6
|
-
## Properties
|
|
7
|
-
|
|
8
|
-
|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **start_date** | **DateTime** | The start date of the range to reschedule in ISO-8601 format | |
|
|
11
|
-
| **end_date** | **DateTime** | The end date of the range to reschedule in ISO-8601 format | |
|
|
12
|
-
| **agent_ids** | **Array<String>** | The IDs of the agents to reschedule. Null or empty means all agents on the schedule | [optional] |
|
|
13
|
-
| **activity_code_ids** | **Array<String>** | The IDs of the activity codes to reschedule. Null or empty means all activity codes will be considered | [optional] |
|
|
14
|
-
| **do_not_change_weekly_paid_time** | **BOOLEAN** | Whether to prevent changes to weekly paid time | |
|
|
15
|
-
| **do_not_change_daily_paid_time** | **BOOLEAN** | Whether to prevent changes to daily paid time | |
|
|
16
|
-
| **do_not_change_shift_start_times** | **BOOLEAN** | Whether to prevent changes to shift start times | |
|
|
17
|
-
| **do_not_change_manually_edited_shifts** | **BOOLEAN** | Whether to prevent changes to manually edited shifts | |
|
|
18
|
-
| **existing_schedule_id** | **String** | The schedule ID of the schedule to which the results will be applied | [optional] |
|
|
19
|
-
| **existing_schedule_version** | **Integer** | The version of the schedule at the time the rescheduling was initiated | [optional] |
|
|
20
|
-
{: class="table table-striped"}
|
|
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|
-
|
|
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-
|
data/docs/RouteGroup.md
DELETED
|
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|
|
1
|
-
---
|
|
2
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-
title: RouteGroup
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::RouteGroup
|
|
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|
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|
|
6
|
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## Properties
|
|
7
|
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|
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|
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|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **attributes** | [**RouteGroupAttributes**](RouteGroupAttributes.html) | The attributes that describe this route group | |
|
|
11
|
-
| **offered_per_interval** | **Array<Float>** | Interactions offered per 15 minute interval | |
|
|
12
|
-
| **average_talk_time_seconds_per_interval** | **Array<Float>** | Average talk time in seconds per 15 minute interval | |
|
|
13
|
-
| **average_after_call_work_seconds_per_interval** | **Array<Float>** | Average after call work in seconds per 15 minute interval | |
|
|
14
|
-
| **completed_per_interval** | **Array<Float>** | Interactions completed per 15 minute interval | [optional] |
|
|
15
|
-
| **abandoned_per_interval** | **Array<Float>** | Interactions abandoned per 15 minute interval | [optional] |
|
|
16
|
-
{: class="table table-striped"}
|
|
17
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|
18
|
-
|
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|
|
|
1
|
-
---
|
|
2
|
-
title: RouteGroupAttributes
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::RouteGroupAttributes
|
|
5
|
-
|
|
6
|
-
## Properties
|
|
7
|
-
|
|
8
|
-
|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **queue** | [**QueueReference**](QueueReference.html) | The queue to which the associated route group applies | |
|
|
11
|
-
| **media_type** | **String** | The media type to which the associated route group applies | |
|
|
12
|
-
| **language** | [**LanguageReference**](LanguageReference.html) | The language to which the associated route group applies | [optional] |
|
|
13
|
-
| **skills** | [**Array<RoutingSkillReference>**](RoutingSkillReference.html) | The skill set to which the associated route group applies | [optional] |
|
|
14
|
-
{: class="table table-striped"}
|
|
15
|
-
|
|
16
|
-
|
data/docs/RouteGroupList.md
DELETED
|
@@ -1,14 +0,0 @@
|
|
|
1
|
-
---
|
|
2
|
-
title: RouteGroupList
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::RouteGroupList
|
|
5
|
-
|
|
6
|
-
## Properties
|
|
7
|
-
|
|
8
|
-
|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **start_date** | **DateTime** | The reference start date for the route group arrays. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
|
|
11
|
-
| **route_groups** | [**Array<RouteGroup>**](RouteGroup.html) | The route group data for this forecast | |
|
|
12
|
-
{: class="table table-striped"}
|
|
13
|
-
|
|
14
|
-
|
|
@@ -1,13 +0,0 @@
|
|
|
1
|
-
---
|
|
2
|
-
title: SchedulingRunListResponse
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::SchedulingRunListResponse
|
|
5
|
-
|
|
6
|
-
## Properties
|
|
7
|
-
|
|
8
|
-
|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **entities** | [**Array<SchedulingRunResponse>**](SchedulingRunResponse.html) | | [optional] |
|
|
11
|
-
{: class="table table-striped"}
|
|
12
|
-
|
|
13
|
-
|
|
@@ -1,28 +0,0 @@
|
|
|
1
|
-
---
|
|
2
|
-
title: SchedulingRunResponse
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::SchedulingRunResponse
|
|
5
|
-
|
|
6
|
-
## Properties
|
|
7
|
-
|
|
8
|
-
|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **run_id** | **String** | ID of the schedule run | [optional] |
|
|
11
|
-
| **scheduler_run_id** | **String** | The runId from scheduler service. Useful for debugging schedule errors | [optional] |
|
|
12
|
-
| **intraday_rescheduling** | **BOOLEAN** | Whether this is the result of a rescheduling request | [optional] |
|
|
13
|
-
| **state** | **String** | Status of the schedule run | [optional] |
|
|
14
|
-
| **percent_complete** | **Float** | Completion percentage of the schedule run | [optional] |
|
|
15
|
-
| **target_week** | **String** | The start date of the week for which the scheduling is done in yyyy-MM-dd format | [optional] |
|
|
16
|
-
| **schedule_id** | **String** | ID of the schedule. Does not apply to reschedule, see reschedulingOptions.existingScheduleId | [optional] |
|
|
17
|
-
| **schedule_description** | **String** | Description of the schedule | [optional] |
|
|
18
|
-
| **scheduling_start_time** | **DateTime** | Start time of the schedule run. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
|
|
19
|
-
| **scheduling_started_by** | [**UserReference**](UserReference.html) | User that started the schedule run | [optional] |
|
|
20
|
-
| **scheduling_canceled_by** | [**UserReference**](UserReference.html) | User that canceled the schedule run | [optional] |
|
|
21
|
-
| **scheduling_completed_time** | **DateTime** | Time at which the scheduling run was completed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
|
|
22
|
-
| **rescheduling_options** | [**ReschedulingOptionsResponse**](ReschedulingOptionsResponse.html) | The selected options for the reschedule request. Will always be null if intradayRescheduling is false | [optional] |
|
|
23
|
-
| **rescheduling_result_expiration** | **DateTime** | When the rescheduling result data will expire. Results are kept temporarily as they should be applied as soon as possible after the run finishes. Will always be null if intradayRescheduling is false. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
|
|
24
|
-
| **applied** | **BOOLEAN** | Whether the rescheduling run has been marked applied | [optional] |
|
|
25
|
-
| **unscheduled_agents** | [**Array<UnscheduledAgentWarning>**](UnscheduledAgentWarning.html) | Agents that were not scheduled in the rescheduling operation. Will always be null if intradayRescheduling is false | [optional] |
|
|
26
|
-
{: class="table table-striped"}
|
|
27
|
-
|
|
28
|
-
|
data/docs/ServiceGoalGroup.md
DELETED
|
@@ -1,18 +0,0 @@
|
|
|
1
|
-
---
|
|
2
|
-
title: ServiceGoalGroup
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::ServiceGoalGroup
|
|
5
|
-
|
|
6
|
-
## Properties
|
|
7
|
-
|
|
8
|
-
|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
|
11
|
-
| **name** | **String** | | [optional] |
|
|
12
|
-
| **goals** | [**ServiceGoalGroupGoals**](ServiceGoalGroupGoals.html) | Goals defined for this service goal group | [optional] |
|
|
13
|
-
| **queue_media_associations** | [**Array<QueueMediaAssociation>**](QueueMediaAssociation.html) | List of queues and media types from that queue to associate with this service goal group | [optional] |
|
|
14
|
-
| **metadata** | [**WfmVersionedEntityMetadata**](WfmVersionedEntityMetadata.html) | Version metadata for the list of service goal groups for the associated management unit | |
|
|
15
|
-
| **self_uri** | **String** | The URI for this object | [optional] |
|
|
16
|
-
{: class="table table-striped"}
|
|
17
|
-
|
|
18
|
-
|
|
@@ -1,15 +0,0 @@
|
|
|
1
|
-
---
|
|
2
|
-
title: ServiceGoalGroupGoals
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::ServiceGoalGroupGoals
|
|
5
|
-
|
|
6
|
-
## Properties
|
|
7
|
-
|
|
8
|
-
|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **service_level** | [**WfmServiceLevel**](WfmServiceLevel.html) | Service level targets for this service goal group | |
|
|
11
|
-
| **average_speed_of_answer** | [**WfmAverageSpeedOfAnswer**](WfmAverageSpeedOfAnswer.html) | Average speed of answer targets for this service goal group | |
|
|
12
|
-
| **abandon_rate** | [**WfmAbandonRate**](WfmAbandonRate.html) | Abandon rate targets for this service goal group | [optional] |
|
|
13
|
-
{: class="table table-striped"}
|
|
14
|
-
|
|
15
|
-
|
|
@@ -1,14 +0,0 @@
|
|
|
1
|
-
---
|
|
2
|
-
title: ServiceGoalGroupList
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::ServiceGoalGroupList
|
|
5
|
-
|
|
6
|
-
## Properties
|
|
7
|
-
|
|
8
|
-
|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **entities** | [**Array<ServiceGoalGroup>**](ServiceGoalGroup.html) | | [optional] |
|
|
11
|
-
| **metadata** | [**WfmVersionedEntityMetadata**](WfmVersionedEntityMetadata.html) | Version metadata for the list of service goal groups for the associated management unit | [optional] |
|
|
12
|
-
{: class="table table-striped"}
|
|
13
|
-
|
|
14
|
-
|
data/docs/ShortTermForecast.md
DELETED
|
@@ -1,22 +0,0 @@
|
|
|
1
|
-
---
|
|
2
|
-
title: ShortTermForecast
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::ShortTermForecast
|
|
5
|
-
|
|
6
|
-
## Properties
|
|
7
|
-
|
|
8
|
-
|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
|
11
|
-
| **self_uri** | **String** | The URI for this object | [optional] |
|
|
12
|
-
| **week_date** | **String** | The weekDate of the short term forecast in yyyy-MM-dd format | |
|
|
13
|
-
| **description** | **String** | The description of the short term forecast | [optional] |
|
|
14
|
-
| **creation_method** | **String** | The method used to create this forecast | [optional] |
|
|
15
|
-
| **metadata** | [**WfmVersionedEntityMetadata**](WfmVersionedEntityMetadata.html) | Metadata for this forecast | |
|
|
16
|
-
| **source_data** | [**ListWrapperForecastSourceDayPointer**](ListWrapperForecastSourceDayPointer.html) | The source data references and metadata for this forecast | [optional] |
|
|
17
|
-
| **reference_start_date** | **DateTime** | ISO-8601 date that serves as the reference date for interval-based modifications | [optional] |
|
|
18
|
-
| **modifications** | [**ListWrapperWfmForecastModification**](ListWrapperWfmForecastModification.html) | The modifications that have been applied to this forecast | [optional] |
|
|
19
|
-
| **generation_results** | [**ForecastGenerationResult**](ForecastGenerationResult.html) | Forecast generation results, if applicable | [optional] |
|
|
20
|
-
{: class="table table-striped"}
|
|
21
|
-
|
|
22
|
-
|
|
@@ -1,13 +0,0 @@
|
|
|
1
|
-
---
|
|
2
|
-
title: ShortTermForecastListResponse
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::ShortTermForecastListResponse
|
|
5
|
-
|
|
6
|
-
## Properties
|
|
7
|
-
|
|
8
|
-
|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **entities** | [**Array<ShortTermForecastListItemResponse>**](ShortTermForecastListItemResponse.html) | | [optional] |
|
|
11
|
-
{: class="table table-striped"}
|
|
12
|
-
|
|
13
|
-
|
|
@@ -1,15 +0,0 @@
|
|
|
1
|
-
---
|
|
2
|
-
title: ShortTermForecastResponse
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::ShortTermForecastResponse
|
|
5
|
-
|
|
6
|
-
## Properties
|
|
7
|
-
|
|
8
|
-
|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **status** | **String** | The status of the request | [optional] |
|
|
11
|
-
| **result** | [**ShortTermForecast**](ShortTermForecast.html) | The resulting forecast. May be sent asynchronously via notification depending on the complexity of the forecast | [optional] |
|
|
12
|
-
| **operation_id** | **String** | The operation id to watch for on the notification topic | [optional] |
|
|
13
|
-
{: class="table table-striped"}
|
|
14
|
-
|
|
15
|
-
|
|
@@ -1,80 +0,0 @@
|
|
|
1
|
-
---
|
|
2
|
-
title: SpeechTextAnalyticsApi
|
|
3
|
-
---
|
|
4
|
-
|
|
5
|
-
## PureCloud::SpeechTextAnalyticsApi
|
|
6
|
-
|
|
7
|
-
All URIs are relative to *https://api.mypurecloud.com*
|
|
8
|
-
|
|
9
|
-
Method | Description
|
|
10
|
-
------------- | ------------- | -------------
|
|
11
|
-
[**get_conversation_transcriptproperty**](SpeechTextAnalyticsApi.html#get_conversation_transcriptproperty) | Get the pre-signed S3 URL for the transcript of a specific communication of a conversation
|
|
12
|
-
{: class="table table-striped"}
|
|
13
|
-
|
|
14
|
-
<a name="get_conversation_transcriptproperty"></a>
|
|
15
|
-
|
|
16
|
-
## [**TranscriptProperty**](TranscriptProperty.html) get_conversation_transcriptproperty(conversation_id, communication_id)
|
|
17
|
-
|
|
18
|
-
|
|
19
|
-
|
|
20
|
-
Get the pre-signed S3 URL for the transcript of a specific communication of a conversation
|
|
21
|
-
|
|
22
|
-
|
|
23
|
-
|
|
24
|
-
Wraps GET /api/v2/conversations/{conversationId}/transcriptproperties/{communicationId}
|
|
25
|
-
|
|
26
|
-
Requires NO permissions:
|
|
27
|
-
|
|
28
|
-
|
|
29
|
-
|
|
30
|
-
### Example
|
|
31
|
-
```{"language":"ruby"}
|
|
32
|
-
# load the gem
|
|
33
|
-
require 'purecloudplatformclientv2'
|
|
34
|
-
# setup authorization
|
|
35
|
-
@secret = ENV['PURECLOUD_SECRET']
|
|
36
|
-
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
37
|
-
environment = "mypurecloud.com"
|
|
38
|
-
|
|
39
|
-
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
40
|
-
|
|
41
|
-
PureCloud.configure do |config|
|
|
42
|
-
config.access_token = @authToken
|
|
43
|
-
end
|
|
44
|
-
|
|
45
|
-
api_instance = PureCloud::SpeechTextAnalyticsApi.new
|
|
46
|
-
|
|
47
|
-
conversation_id = "conversation_id_example" # String | Conversation ID
|
|
48
|
-
|
|
49
|
-
communication_id = "communication_id_example" # String | Communication ID
|
|
50
|
-
|
|
51
|
-
|
|
52
|
-
begin
|
|
53
|
-
#Get the pre-signed S3 URL for the transcript of a specific communication of a conversation
|
|
54
|
-
result = api_instance.get_conversation_transcriptproperty(conversation_id, communication_id)
|
|
55
|
-
p result
|
|
56
|
-
rescue PureCloud::ApiError => e
|
|
57
|
-
puts "Exception when calling SpeechTextAnalyticsApi->get_conversation_transcriptproperty: #{e}"
|
|
58
|
-
end
|
|
59
|
-
```
|
|
60
|
-
|
|
61
|
-
### Parameters
|
|
62
|
-
|
|
63
|
-
Name | Type | Description | Notes
|
|
64
|
-
------------- | ------------- | ------------- | -------------
|
|
65
|
-
**conversation_id** | **String**| Conversation ID | |
|
|
66
|
-
**communication_id** | **String**| Communication ID | |
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### Return type
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[**TranscriptProperty**](TranscriptProperty.html)
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### HTTP request headers
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title: TimeOffRequestEntityList
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---
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## PureCloud::TimeOffRequestEntityList
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## Properties
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| **entities** | [**Array<TimeOffRequestResponse>**](TimeOffRequestResponse.html) | | [optional] |
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title: TimeOffRequestLookupList
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## PureCloud::TimeOffRequestLookupList
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## Properties
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|Name | Type | Description | Notes|
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| **entities** | [**Array<TimeOffRequestLookup>**](TimeOffRequestLookup.html) | List of time off request look up objects | |
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data/docs/TranscriptProperty.md
DELETED
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---
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title: TranscriptProperty
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---
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## PureCloud::TranscriptProperty
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **url** | **String** | The pre-signed S3 URL of the transcript | [optional] |
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| **conversation** | [**AddressableEntityRef**](AddressableEntityRef.html) | The conversation reference | [optional] |
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| **communication_id** | **String** | The communication ID | [optional] |
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---
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title: UnscheduledAgentWarning
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---
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## PureCloud::UnscheduledAgentWarning
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **agent** | [**UserReference**](UserReference.html) | The agent for which this warning applies | [optional] |
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| **unscheduled_reason** | **String** | The reason this agent was not scheduled | [optional] |
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title: UpdateWeekScheduleRequest
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## PureCloud::UpdateWeekScheduleRequest
|
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## Properties
|
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|Name | Type | Description | Notes|
|
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|
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|------------ | ------------- | ------------- | -------------|
|
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|
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| **description** | **String** | Description of the week schedule | [optional] |
|
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11
|
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| **published** | **BOOLEAN** | Whether the week schedule is published | [optional] |
|
|
12
|
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| **user_schedules** | [**Hash<String, UserSchedule>**](UserSchedule.html) | User schedules in the week | [optional] |
|
|
13
|
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| **partial_upload_ids** | **Array<String>** | IDs of partial uploads to include in this imported schedule. It is applicable only for large schedules where activity count in schedule is greater than 17500 | [optional] |
|
|
14
|
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| **metadata** | [**WfmVersionedEntityMetadata**](WfmVersionedEntityMetadata.html) | Version metadata for this work plan | |
|
|
15
|
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| **agent_schedules_version** | **Integer** | Version of agent schedules in the week schedule | |
|
|
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|
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| **short_term_forecast** | [**ShortTermForecastReference**](ShortTermForecastReference.html) | Reference to optionally point the schedule at a new short term forecast | [optional] |
|
|
17
|
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| **headcount_forecast** | [**HeadcountForecast**](HeadcountForecast.html) | The headcount forecast associated with the schedule. If not null, existing values will be irrecoverably replaced | [optional] |
|
|
18
|
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| **agent_update_filter** | **String** | For a published schedule, this determines whether a notification will be shown to agents in the default PureCloud user interface. The CPC notification will always be sent and the value specified here affects what data is returned in the 'updates' property. In the default PureCloud UI, \"None\" means that agents will not be notified, \"ShiftTimesOnly\" means agents will only be notified for changes to shift start and end times, and \"All\" means that agents will be notified for any change to a shift or activity (except for full day off activities). When building a custom client, use this property to specify the level of detail you need. Defaults to \"ShiftTimesOnly\". | [optional] |
|
|
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|
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{: class="table table-striped"}
|
|
20
|
-
|
|
21
|
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|
|
@@ -1,13 +0,0 @@
|
|
|
1
|
-
---
|
|
2
|
-
title: UserSchedulesPartialUploadRequest
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::UserSchedulesPartialUploadRequest
|
|
5
|
-
|
|
6
|
-
## Properties
|
|
7
|
-
|
|
8
|
-
|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **user_schedules** | [**Hash<String, UserSchedule>**](UserSchedule.html) | User schedules that are part of partial request | |
|
|
11
|
-
{: class="table table-striped"}
|
|
12
|
-
|
|
13
|
-
|
|
@@ -1,16 +0,0 @@
|
|
|
1
|
-
---
|
|
2
|
-
title: WfmForecastModificationAttributes
|
|
3
|
-
---
|
|
4
|
-
## PureCloud::WfmForecastModificationAttributes
|
|
5
|
-
|
|
6
|
-
## Properties
|
|
7
|
-
|
|
8
|
-
|Name | Type | Description | Notes|
|
|
9
|
-
|------------ | ------------- | ------------- | -------------|
|
|
10
|
-
| **queues** | [**Array<QueueReference>**](QueueReference.html) | The queues to which to apply a modification | [optional] |
|
|
11
|
-
| **media_types** | **Array<String>** | The media types to which to apply a modification | [optional] |
|
|
12
|
-
| **languages** | [**Array<LanguageReference>**](LanguageReference.html) | The languages to which to apply a modification | [optional] |
|
|
13
|
-
| **skill_sets** | **Array<Array<RoutingSkillReference>>** | The skill sets to which to apply a modification | [optional] |
|
|
14
|
-
{: class="table table-striped"}
|
|
15
|
-
|
|
16
|
-
|