purecloudplatformclientv2 84.0.0 → 88.0.0
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- checksums.yaml +4 -4
- data/README.md +2 -2
- data/docs/ActionEntityListing.md +2 -2
- data/docs/AddShiftTradeRequest.md +17 -0
- data/docs/AdditionalMessage.md +1 -0
- data/docs/AgentActivityEntityListing.md +2 -2
- data/docs/AnalyticsConversationAsyncQueryResponse.md +1 -0
- data/docs/AnalyticsEvaluation.md +1 -1
- data/docs/AnalyticsUserDetailsAsyncQueryResponse.md +1 -0
- data/docs/ArchitectApi.md +5 -1
- data/docs/ArrayNode.md +2 -2
- data/docs/AsyncForecastOperationResult.md +16 -0
- data/docs/AsyncIntradayResponse.md +15 -0
- data/docs/AttemptLimitsEntityListing.md +2 -2
- data/docs/AuthorizationApi.md +0 -72
- data/docs/AuthzDivisionEntityListing.md +2 -2
- data/docs/BillingApi.md +0 -2
- data/docs/{WfmAbandonRate.md → BuAbandonRate.md} +2 -2
- data/docs/BuAgentScheduleQueryResponse.md +17 -0
- data/docs/BuAgentScheduleRescheduleResponse.md +16 -0
- data/docs/BuAgentScheduleUpdate.md +14 -0
- data/docs/BuAgentSchedulesQueryResponse.md +13 -0
- data/docs/BuAsyncAgentSchedulesQueryResponse.md +17 -0
- data/docs/BuAsyncScheduleResponse.md +15 -0
- data/docs/BuAsyncScheduleRunResponse.md +15 -0
- data/docs/{WfmAverageSpeedOfAnswer.md → BuAverageSpeedOfAnswer.md} +2 -2
- data/docs/BuCopyScheduleRequest.md +14 -0
- data/docs/BuCreateBlankScheduleRequest.md +15 -0
- data/docs/BuCurrentAgentScheduleSearchResponse.md +18 -0
- data/docs/BuForecastGenerationPlanningGroupResult.md +14 -0
- data/docs/BuForecastGenerationResult.md +13 -0
- data/docs/{WfmForecastModification.md → BuForecastModification.md} +6 -3
- data/docs/BuForecastResult.md +16 -0
- data/docs/BuForecastResultResponse.md +14 -0
- data/docs/{ForecastTimeSeriesResult.md → BuForecastTimeSeriesResult.md} +2 -2
- data/docs/BuGenerateScheduleRequest.md +15 -0
- data/docs/BuGetCurrentAgentScheduleRequest.md +14 -0
- data/docs/BuHeadcountForecast.md +14 -0
- data/docs/BuHeadcountForecastResponse.md +14 -0
- data/docs/BuIntradayDataGroup.md +19 -0
- data/docs/BuIntradayForecastData.md +14 -0
- data/docs/{IntradayResponse.md → BuIntradayResponse.md} +6 -6
- data/docs/BuIntradayScheduleData.md +13 -0
- data/docs/BuManagementUnitScheduleSummary.md +17 -0
- data/docs/BuPlanningGroupHeadcountForecast.md +15 -0
- data/docs/BuQueryAgentSchedulesRequest.md +14 -0
- data/docs/BuRescheduleAgentScheduleResult.md +15 -0
- data/docs/BuRescheduleRequest.md +21 -0
- data/docs/BuRescheduleResult.md +17 -0
- data/docs/BuScheduleListItem.md +21 -0
- data/docs/BuScheduleListing.md +13 -0
- data/docs/BuScheduleMetadata.md +22 -0
- data/docs/BuScheduleReferenceForMuRoute.md +16 -0
- data/docs/BuScheduleRun.md +29 -0
- data/docs/BuScheduleRunListing.md +13 -0
- data/docs/{WfmServiceLevel.md → BuServiceLevel.md} +2 -2
- data/docs/BuShortTermForecast.md +27 -0
- data/docs/BuShortTermForecastListItem.md +20 -0
- data/docs/BuShortTermForecastListing.md +13 -0
- data/docs/{ShortTermForecastListItemResponse.md → BuShortTermForecastReference.md} +4 -6
- data/docs/BuShortTermForecastingSettings.md +13 -0
- data/docs/BulkShiftTradeStateUpdateRequest.md +13 -0
- data/docs/BulkUpdateShiftTradeStateRequestItem.md +15 -0
- data/docs/BulkUpdateShiftTradeStateResponse.md +15 -0
- data/docs/BulkUpdateShiftTradeStateResult.md +13 -0
- data/docs/BulkUpdateShiftTradeStateResultItem.md +18 -0
- data/docs/BusinessUnit.md +17 -0
- data/docs/BusinessUnitActivityCode.md +23 -0
- data/docs/BusinessUnitActivityCodeListing.md +13 -0
- data/docs/BusinessUnitListItem.md +17 -0
- data/docs/BusinessUnitListing.md +13 -0
- data/docs/BusinessUnitSettings.md +16 -0
- data/docs/CalibrationEntityListing.md +2 -2
- data/docs/Call.md +1 -0
- data/docs/CallBasic.md +1 -0
- data/docs/CallConversationEntityListing.md +2 -2
- data/docs/CallHistoryConversationEntityListing.md +2 -2
- data/docs/CallableTimeSetEntityListing.md +2 -2
- data/docs/Callback.md +2 -0
- data/docs/CallbackBasic.md +2 -0
- data/docs/CallbackConversationEntityListing.md +2 -2
- data/docs/CallbackMediaParticipant.md +2 -1
- data/docs/CampaignDivisionViewListing.md +2 -2
- data/docs/CampaignEntityListing.md +2 -2
- data/docs/CampaignRuleEntityListing.md +2 -2
- data/docs/CampaignSequenceEntityListing.md +2 -2
- data/docs/CategoryListing.md +16 -0
- data/docs/CertificateAuthorityEntityListing.md +2 -2
- data/docs/ChatConversationEntityListing.md +2 -2
- data/docs/ClientAppEntityListing.md +2 -2
- data/docs/CoachingAnnotation.md +21 -0
- data/docs/CoachingAnnotationCreateRequest.md +14 -0
- data/docs/CoachingAnnotationList.md +22 -0
- data/docs/CoachingApi.md +1132 -0
- data/docs/CoachingAppointmentReference.md +14 -0
- data/docs/CoachingAppointmentResponse.md +27 -0
- data/docs/CoachingAppointmentResponseList.md +22 -0
- data/docs/CoachingAppointmentStatusDto.md +16 -0
- data/docs/CoachingAppointmentStatusDtoList.md +17 -0
- data/docs/CoachingNotification.md +23 -0
- data/docs/CoachingNotificationList.md +22 -0
- data/docs/CobrowseConversationEntityListing.md +2 -2
- data/docs/Cobrowsesession.md +1 -0
- data/docs/CommandStatusEntityListing.md +2 -2
- data/docs/ConsumedResourcesEntityListing.md +2 -2
- data/docs/ConsumingResourcesEntityListing.md +2 -2
- data/docs/ContactListDivisionViewListing.md +2 -2
- data/docs/ContactListEntityListing.md +2 -2
- data/docs/ContactListFilterEntityListing.md +2 -2
- data/docs/ContactListing.md +2 -2
- data/docs/{PartialUploadResponse.md → ContextEntity.md} +3 -3
- data/docs/ContextIntent.md +13 -0
- data/docs/ConversationCallbackEventTopicCallbackMediaParticipant.md +1 -0
- data/docs/ConversationChat.md +1 -0
- data/docs/ConversationEntityListing.md +2 -2
- data/docs/ConversationEventTopicCall.md +1 -0
- data/docs/ConversationEventTopicCallback.md +2 -0
- data/docs/ConversationEventTopicChat.md +1 -0
- data/docs/ConversationEventTopicCobrowse.md +1 -0
- data/docs/ConversationEventTopicEmail.md +1 -0
- data/docs/ConversationEventTopicMessage.md +1 -0
- data/docs/ConversationEventTopicScreenshare.md +1 -0
- data/docs/ConversationEventTopicSocialExpression.md +1 -0
- data/docs/ConversationEventTopicVideo.md +1 -0
- data/docs/ConversationReference.md +14 -0
- data/docs/ConversationsApi.md +1 -1
- data/docs/CopyBuForecastRequest.md +14 -0
- data/docs/Coretype.md +23 -0
- data/docs/CoretypeListing.md +15 -0
- data/docs/CreateBusinessUnitRequest.md +15 -0
- data/docs/CreateBusinessUnitSettings.md +15 -0
- data/docs/CreateCoachingAppointmentRequest.md +20 -0
- data/docs/CreatePlanningGroupRequest.md +15 -0
- data/docs/CreateServiceGoalTemplate.md +16 -0
- data/docs/CredentialInfoListing.md +2 -2
- data/docs/CredentialTypeListing.md +2 -2
- data/docs/Cursors.md +14 -0
- data/docs/DIDEntityListing.md +2 -2
- data/docs/DIDPoolEntityListing.md +2 -2
- data/docs/DataExtensionsApi.md +198 -0
- data/docs/DataSchemaListing.md +15 -0
- data/docs/DataTableRowEntityListing.md +2 -2
- data/docs/DataTablesDomainEntityListing.md +2 -2
- data/docs/DependencyObjectEntityListing.md +2 -2
- data/docs/DependencyTypeEntityListing.md +2 -2
- data/docs/DetectedDialogAct.md +14 -0
- data/docs/DetectedIntent.md +15 -0
- data/docs/DetectedNamedEntity.md +16 -0
- data/docs/DetectedNamedEntityValue.md +14 -0
- data/docs/DialerEventEntityListing.md +2 -2
- data/docs/DialogflowAgent.md +3 -2
- data/docs/DialogflowAgentSummaryEntityListing.md +2 -2
- data/docs/DirectoryUserDevicesListing.md +2 -2
- data/docs/DivsPermittedEntityListing.md +2 -2
- data/docs/DncListDivisionViewListing.md +2 -2
- data/docs/DncListEntityListing.md +2 -2
- data/docs/DocumentAuditEntityListing.md +2 -2
- data/docs/DocumentCategoryInput.md +13 -0
- data/docs/DocumentEntityListing.md +2 -2
- data/docs/DocumentFaq.md +15 -0
- data/docs/DocumentListing.md +16 -0
- data/docs/DocumentReference.md +14 -0
- data/docs/DomainEdgeSoftwareVersionDtoEntityListing.md +2 -2
- data/docs/DomainEntityListing.md +2 -2
- data/docs/DomainEntityListingEvaluationForm.md +2 -2
- data/docs/DomainEntityListingQueryResult.md +2 -2
- data/docs/DomainEntityListingSurveyForm.md +2 -2
- data/docs/DomainOrganizationRole.md +1 -1
- data/docs/DomainOrganizationRoleCreate.md +1 -1
- data/docs/DomainOrganizationRoleUpdate.md +1 -1
- data/docs/Edge.md +1 -1
- data/docs/EdgeEntityListing.md +2 -2
- data/docs/EdgeGroupEntityListing.md +2 -2
- data/docs/EdgeLineEntityListing.md +2 -2
- data/docs/Email.md +1 -0
- data/docs/EmailConversationEntityListing.md +2 -2
- data/docs/EmailMessageListing.md +2 -2
- data/docs/EmergencyGroupListing.md +2 -2
- data/docs/EncryptionKeyEntityListing.md +2 -2
- data/docs/EvaluationEntityListing.md +2 -2
- data/docs/EvaluationFormEntityListing.md +2 -2
- data/docs/EvaluatorActivityEntityListing.md +2 -2
- data/docs/ExtensionEntityListing.md +2 -2
- data/docs/ExtensionPoolEntityListing.md +2 -2
- data/docs/ExternalContactsApi.md +1003 -146
- data/docs/ExternalOrganizationListing.md +2 -2
- data/docs/ExternalOrganizationTrustorLink.md +17 -0
- data/docs/FacebookIntegrationEntityListing.md +2 -2
- data/docs/FaxDocumentEntityListing.md +2 -2
- data/docs/FlowDivisionView.md +2 -0
- data/docs/FlowDivisionViewEntityListing.md +2 -2
- data/docs/FlowEntityListing.md +2 -2
- data/docs/FlowOutcomeListing.md +2 -2
- data/docs/FlowVersionEntityListing.md +2 -2
- data/docs/ForecastAbandonRateResponse.md +13 -0
- data/docs/ForecastAverageSpeedOfAnswerResponse.md +13 -0
- data/docs/ForecastPlanningGroupData.md +15 -0
- data/docs/ForecastPlanningGroupResponse.md +16 -0
- data/docs/ForecastPlanningGroupsResponse.md +13 -0
- data/docs/ForecastServiceGoalTemplateResponse.md +15 -0
- data/docs/ForecastServiceLevelResponse.md +14 -0
- data/docs/GDPRRequestEntityListing.md +2 -2
- data/docs/GDPRSubjectEntityListing.md +2 -2
- data/docs/GenerateBuForecastRequest.md +14 -0
- data/docs/GreetingListing.md +2 -2
- data/docs/GroupEntityListing.md +2 -2
- data/docs/GroupProfileEntityListing.md +2 -2
- data/docs/IVREntityListing.md +2 -2
- data/docs/InboundDomainEntityListing.md +2 -2
- data/docs/InboundDomainPatchRequest.md +14 -0
- data/docs/InboundRouteEntityListing.md +2 -2
- data/docs/IntegrationEntityListing.md +2 -2
- data/docs/IntegrationEventEntityListing.md +2 -2
- data/docs/IntegrationTypeEntityListing.md +2 -2
- data/docs/IntentDefinition.md +15 -0
- data/docs/IntentFeedback.md +16 -0
- data/docs/InteractionStatsAlertContainer.md +2 -2
- data/docs/InteractionStatsRuleContainer.md +2 -2
- data/docs/IntradayPerformancePredictionData.md +15 -0
- data/docs/IntradayPlanningGroupRequest.md +16 -0
- data/docs/ItemValidationLimits.md +14 -0
- data/docs/Items.md +14 -0
- data/docs/JsonNode.md +2 -2
- data/docs/KeywordSetEntityListing.md +2 -2
- data/docs/KnowledgeApi.md +1528 -0
- data/docs/KnowledgeBase.md +19 -0
- data/docs/KnowledgeBaseListing.md +16 -0
- data/docs/KnowledgeCategory.md +20 -0
- data/docs/KnowledgeCategoryRequest.md +17 -0
- data/docs/KnowledgeDocument.md +23 -0
- data/docs/KnowledgeDocumentBulkRequest.md +17 -0
- data/docs/KnowledgeDocumentRequest.md +16 -0
- data/docs/KnowledgeExtendedCategory.md +22 -0
- data/docs/KnowledgeSearchDocument.md +24 -0
- data/docs/KnowledgeSearchRequest.md +18 -0
- data/docs/KnowledgeSearchResponse.md +18 -0
- data/docs/KnowledgeTraining.md +23 -0
- data/docs/LanguageEntityListing.md +2 -2
- data/docs/LanguageUnderstandingApi.md +1160 -0
- data/docs/LexBotAliasEntityListing.md +2 -2
- data/docs/LexBotEntityListing.md +2 -2
- data/docs/LibraryEntityListing.md +2 -2
- data/docs/LineBaseEntityListing.md +2 -2
- data/docs/LineEntityListing.md +2 -2
- data/docs/LineIntegrationEntityListing.md +2 -2
- data/docs/ListWrapperInterval.md +13 -0
- data/docs/LocationEntityListing.md +2 -2
- data/docs/LogicalInterfaceEntityListing.md +2 -2
- data/docs/ManagementUnitListing.md +2 -2
- data/docs/MatchShiftTradeRequest.md +15 -0
- data/docs/MatchShiftTradeResponse.md +15 -0
- data/docs/MaxLength.md +14 -0
- data/docs/Message.md +1 -0
- data/docs/MessageConversationEntityListing.md +2 -2
- data/docs/MessagingIntegrationEntityListing.md +2 -2
- data/docs/MessagingStickerEntityListing.md +2 -2
- data/docs/MessagingTemplateRequest.md +14 -0
- data/docs/MinLength.md +14 -0
- data/docs/MuRescheduleResultWrapper.md +13 -0
- data/docs/NamedEntityAnnotation.md +13 -0
- data/docs/NamedEntityTypeBinding.md +14 -0
- data/docs/NamedEntityTypeDefinition.md +15 -0
- data/docs/NamedEntityTypeItem.md +14 -0
- data/docs/NamedEntityTypeMechanism.md +15 -0
- data/docs/NluConfusionMatrixColumn.md +14 -0
- data/docs/NluConfusionMatrixRow.md +14 -0
- data/docs/NluDetectionContext.md +14 -0
- data/docs/NluDetectionInput.md +13 -0
- data/docs/NluDetectionOutput.md +14 -0
- data/docs/NluDetectionRequest.md +14 -0
- data/docs/NluDetectionResponse.md +15 -0
- data/docs/NluDomain.md +19 -0
- data/docs/NluDomainListing.md +22 -0
- data/docs/NluDomainVersion.md +24 -0
- data/docs/NluDomainVersionListing.md +22 -0
- data/docs/NluDomainVersionQualityReport.md +15 -0
- data/docs/NluDomainVersionTrainingResponse.md +14 -0
- data/docs/NluFeedbackListing.md +22 -0
- data/docs/NluFeedbackRequest.md +15 -0
- data/docs/NluFeedbackResponse.md +18 -0
- data/docs/NluQualityReportSummary.md +13 -0
- data/docs/NluQualityReportSummaryMetric.md +14 -0
- data/docs/NluUtterance.md +13 -0
- data/docs/NluUtteranceSegment.md +14 -0
- data/docs/NoteListing.md +2 -2
- data/docs/OAuthClientEntityListing.md +2 -2
- data/docs/OAuthProviderEntityListing.md +2 -2
- data/docs/OrganizationPresenceEntityListing.md +2 -2
- data/docs/OrganizationRoleEntityListing.md +2 -2
- data/docs/OrphanRecordingListing.md +2 -2
- data/docs/OutboundRouteBaseEntityListing.md +2 -2
- data/docs/OutboundRouteEntityListing.md +2 -2
- data/docs/PatchBuReschedulingOptionsManagementUnitRequest.md +14 -0
- data/docs/PatchBuReschedulingOptionsRequest.md +13 -0
- data/docs/PatchBuScheduleRunRequest.md +13 -0
- data/docs/PatchShiftTradeRequest.md +16 -0
- data/docs/PermissionCollectionEntityListing.md +2 -2
- data/docs/PhoneBaseEntityListing.md +2 -2
- data/docs/PhoneEntityListing.md +2 -2
- data/docs/PhoneMetaBaseEntityListing.md +2 -2
- data/docs/PhysicalInterfaceEntityListing.md +2 -2
- data/docs/PlanningGroup.md +18 -0
- data/docs/PlanningGroupList.md +13 -0
- data/docs/PlanningGroupReference.md +14 -0
- data/docs/PolicyEntityListing.md +2 -2
- data/docs/PromptAssetEntityListing.md +2 -2
- data/docs/PromptEntityListing.md +2 -2
- data/docs/QualityAuditPage.md +2 -2
- data/docs/QueueConversationCallbackEventTopicCallbackMediaParticipant.md +1 -0
- data/docs/QueueConversationEventTopicCall.md +1 -0
- data/docs/QueueConversationEventTopicCallback.md +2 -0
- data/docs/QueueConversationEventTopicChat.md +1 -0
- data/docs/QueueConversationEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationEventTopicEmail.md +1 -0
- data/docs/QueueConversationEventTopicMessage.md +1 -0
- data/docs/QueueConversationEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationEventTopicVideo.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicCall.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicCallback.md +2 -0
- data/docs/QueueConversationSocialExpressionEventTopicChat.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicEmail.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicMessage.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicVideo.md +1 -0
- data/docs/QueueConversationVideoEventTopicCall.md +1 -0
- data/docs/QueueConversationVideoEventTopicCallback.md +2 -0
- data/docs/QueueConversationVideoEventTopicChat.md +1 -0
- data/docs/QueueConversationVideoEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationVideoEventTopicEmail.md +1 -0
- data/docs/QueueConversationVideoEventTopicMessage.md +1 -0
- data/docs/QueueConversationVideoEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationVideoEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationVideoEventTopicVideo.md +1 -0
- data/docs/QueueEntityListing.md +2 -2
- data/docs/QueueMemberEntityListing.md +2 -2
- data/docs/RecipientListing.md +2 -2
- data/docs/RecordingApi.md +12 -6
- data/docs/RecordingJobEntityListing.md +2 -2
- data/docs/RelationshipListing.md +2 -2
- data/docs/ReportMetaDataEntityListing.md +2 -2
- data/docs/ReportRunEntryEntityDomainListing.md +2 -2
- data/docs/ReportScheduleEntityListing.md +2 -2
- data/docs/ReportingExportJobListing.md +2 -2
- data/docs/ReportingExportJobRequest.md +1 -0
- data/docs/ReportingExportJobResponse.md +2 -0
- data/docs/ReportingExportMetadataJobListing.md +2 -2
- data/docs/ReschedulingManagementUnitResponse.md +14 -0
- data/docs/ReschedulingOptionsRunResponse.md +22 -0
- data/docs/ResponseEntityList.md +2 -2
- data/docs/ResponseEntityListing.md +2 -2
- data/docs/ResponseSetEntityListing.md +2 -2
- data/docs/RoutePathRequest.md +17 -0
- data/docs/RoutePathResponse.md +16 -0
- data/docs/RoutingApi.md +204 -0
- data/docs/RuleSetEntityListing.md +2 -2
- data/docs/SCIMApi.md +12 -12
- data/docs/ScheduleEntityListing.md +2 -2
- data/docs/ScheduleGenerationMessage.md +14 -0
- data/docs/ScheduleGenerationResult.md +16 -0
- data/docs/ScheduleGenerationResultSummary.md +15 -0
- data/docs/ScheduleGroupEntityListing.md +2 -2
- data/docs/SchedulerMessageArgument.md +14 -0
- data/docs/SchedulingTestingOptionsRequest.md +16 -0
- data/docs/Schema.md +17 -0
- data/docs/SchemaCategoryEntityListing.md +2 -2
- data/docs/SchemaQuantityLimits.md +26 -0
- data/docs/SchemaReferenceEntityListing.md +2 -2
- data/docs/ScimV2EnterpriseUser.md +1 -0
- data/docs/ScreenRecordingSessionListing.md +2 -2
- data/docs/Screenshare.md +1 -0
- data/docs/ScriptEntityListing.md +2 -2
- data/docs/SearchApi.md +70 -0
- data/docs/SearchShiftTradeResponse.md +15 -0
- data/docs/SearchShiftTradesRequest.md +14 -0
- data/docs/SearchShiftTradesResponse.md +13 -0
- data/docs/SecurityProfileEntityListing.md +2 -2
- data/docs/ServiceGoalTemplate.md +19 -0
- data/docs/ServiceGoalTemplateList.md +13 -0
- data/docs/ServiceGoalTemplateReference.md +14 -0
- data/docs/SetWrapperRoutePathRequest.md +13 -0
- data/docs/ShareEntityListing.md +2 -2
- data/docs/ShiftTradeActivityPreviewResponse.md +16 -0
- data/docs/ShiftTradeMatchReviewResponse.md +16 -0
- data/docs/ShiftTradeMatchReviewUserResponse.md +17 -0
- data/docs/ShiftTradeMatchViolation.md +14 -0
- data/docs/ShiftTradePreviewResponse.md +13 -0
- data/docs/ShiftTradeResponse.md +1 -1
- data/docs/SiteEntityListing.md +2 -2
- data/docs/SkillEntityListing.md +2 -2
- data/docs/SmsAddressEntityListing.md +2 -2
- data/docs/SmsPhoneNumberEntityListing.md +2 -2
- data/docs/SocialExpression.md +1 -0
- data/docs/SourcePlanningGroupRequest.md +14 -0
- data/docs/StationEntityListing.md +2 -2
- data/docs/SubjectDivisionGrantsEntityListing.md +2 -2
- data/docs/SurveyFormEntityListing.md +2 -2
- data/docs/SystemPromptAssetEntityListing.md +2 -2
- data/docs/SystemPromptEntityListing.md +2 -2
- data/docs/TagValueEntityListing.md +2 -2
- data/docs/TemplateParameter.md +14 -0
- data/docs/TestMessage.md +19 -0
- data/docs/TextMessageListing.md +2 -2
- data/docs/{TimeOffRequestLookup.md → TimeOffRequest.md} +2 -2
- data/docs/TimeOffRequestListing.md +13 -0
- data/docs/TimeZoneEntityListing.md +2 -2
- data/docs/TrainingListing.md +16 -0
- data/docs/TranscriptionSettings.md +1 -0
- data/docs/TrunkBaseEntityListing.md +2 -2
- data/docs/TrunkEntityListing.md +2 -2
- data/docs/TrunkMetabaseEntityListing.md +2 -2
- data/docs/TrustEntityListing.md +2 -2
- data/docs/TrustUserEntityListing.md +2 -2
- data/docs/TrustorEntityListing.md +2 -2
- data/docs/TtsEngineEntityListing.md +2 -2
- data/docs/TtsVoiceEntityListing.md +2 -2
- data/docs/TwitterIntegrationEntityListing.md +2 -2
- data/docs/UpdateBusinessUnitRequest.md +15 -0
- data/docs/UpdateBusinessUnitSettings.md +16 -0
- data/docs/UpdateCoachingAppointmentRequest.md +18 -0
- data/docs/UpdatePlanningGroupRequest.md +16 -0
- data/docs/UpdateServiceGoalTemplate.md +17 -0
- data/docs/UploadUrlRequest.md +15 -0
- data/docs/UploadUrlResponse.md +14 -0
- data/docs/UploadsApi.md +78 -0
- data/docs/UserActionCategoryEntityListing.md +2 -2
- data/docs/UserAppEntityListing.md +2 -2
- data/docs/UserEntityListing.md +2 -2
- data/docs/UserLanguageEntityListing.md +2 -2
- data/docs/UserProfileEntityListing.md +2 -2
- data/docs/UserQueueEntityListing.md +2 -2
- data/docs/UserRecordingEntityListing.md +2 -2
- data/docs/UserScheduleAdherenceListing.md +14 -0
- data/docs/UserSkillEntityListing.md +2 -2
- data/docs/UsersApi.md +0 -72
- data/docs/ValidationLimits.md +18 -0
- data/docs/ValueWrapperDate.md +13 -0
- data/docs/ValueWrapperString.md +13 -0
- data/docs/Video.md +1 -0
- data/docs/VoicemailMessageEntityListing.md +2 -2
- data/docs/WebChatMemberInfoEntityList.md +2 -2
- data/docs/WeekShiftTradeListResponse.md +13 -0
- data/docs/WeekShiftTradeResponse.md +14 -0
- data/docs/WemLearningAssignmentRuleRunTopicLearningAssignmentRuleRunNotification.md +14 -0
- data/docs/WemLearningAssignmentRuleRunTopicLearningModuleReference.md +14 -0
- data/docs/WemLearningAssignmentRuleRunTopicWemLearningAssignmentsCreated.md +13 -0
- data/docs/WemLearningAssignmentTopicLearningAssignmentNotification.md +22 -0
- data/docs/WemLearningAssignmentTopicLearningModuleReference.md +14 -0
- data/docs/WemLearningAssignmentTopicUserReference.md +13 -0
- data/docs/WfmIntradayPlanningGroupListing.md +14 -0
- data/docs/WhatsAppIntegrationEntityListing.md +2 -2
- data/docs/WorkforceManagementApi.md +5232 -1205
- data/docs/WorkspaceEntityListing.md +2 -2
- data/docs/WorkspaceMemberEntityListing.md +2 -2
- data/docs/WrapupCodeEntityListing.md +2 -2
- data/lib/purecloudplatformclientv2.rb +211 -59
- data/lib/purecloudplatformclientv2/api/architect_api.rb +18 -0
- data/lib/purecloudplatformclientv2/api/authorization_api.rb +0 -85
- data/lib/purecloudplatformclientv2/api/coaching_api.rb +1296 -0
- data/lib/purecloudplatformclientv2/api/data_extensions_api.rb +207 -0
- data/lib/purecloudplatformclientv2/api/external_contacts_api.rb +871 -7
- data/lib/purecloudplatformclientv2/api/knowledge_api.rb +1908 -0
- data/lib/purecloudplatformclientv2/api/language_understanding_api.rb +1304 -0
- data/lib/purecloudplatformclientv2/api/recording_api.rb +22 -4
- data/lib/purecloudplatformclientv2/api/routing_api.rb +212 -0
- data/lib/purecloudplatformclientv2/api/scim_api.rb +8 -8
- data/lib/purecloudplatformclientv2/api/search_api.rb +73 -0
- data/lib/purecloudplatformclientv2/api/uploads_api.rb +92 -0
- data/lib/purecloudplatformclientv2/api/users_api.rb +0 -85
- data/lib/purecloudplatformclientv2/api/workforce_management_api.rb +5932 -1542
- data/lib/purecloudplatformclientv2/api_client.rb +1 -1
- data/lib/purecloudplatformclientv2/models/action_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/add_shift_trade_request.rb +317 -0
- data/lib/purecloudplatformclientv2/models/additional_message.rb +30 -4
- data/lib/purecloudplatformclientv2/models/agent_activity_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/analytics_conversation_async_query_response.rb +27 -1
- data/lib/purecloudplatformclientv2/models/analytics_evaluation.rb +13 -13
- data/lib/purecloudplatformclientv2/models/analytics_user_details_async_query_response.rb +30 -4
- data/lib/purecloudplatformclientv2/models/array_node.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{generate_short_term_forecast_response.rb → async_forecast_operation_result.rb} +17 -17
- data/lib/purecloudplatformclientv2/models/{short_term_forecast_response.rb → async_intraday_response.rb} +17 -17
- data/lib/purecloudplatformclientv2/models/attempt_limits_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/authz_division_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{wfm_abandon_rate.rb → bu_abandon_rate.rb} +1 -1
- data/lib/purecloudplatformclientv2/models/bu_agent_schedule_query_response.rb +310 -0
- data/lib/purecloudplatformclientv2/models/{wfm_forecast_modification_attributes.rb → bu_agent_schedule_reschedule_response.rb} +32 -36
- data/lib/purecloudplatformclientv2/models/bu_agent_schedule_update.rb +244 -0
- data/lib/purecloudplatformclientv2/models/bu_agent_schedules_query_response.rb +204 -0
- data/lib/purecloudplatformclientv2/models/{async_week_schedule_response.rb → bu_async_agent_schedules_query_response.rb} +69 -44
- data/lib/purecloudplatformclientv2/models/{generate_week_schedule_response.rb → bu_async_schedule_response.rb} +30 -31
- data/lib/purecloudplatformclientv2/models/bu_async_schedule_run_response.rb +268 -0
- data/lib/purecloudplatformclientv2/models/{wfm_average_speed_of_answer.rb → bu_average_speed_of_answer.rb} +1 -1
- data/lib/purecloudplatformclientv2/models/{copy_week_schedule_request.rb → bu_copy_schedule_request.rb} +4 -4
- data/lib/purecloudplatformclientv2/models/bu_create_blank_schedule_request.rb +264 -0
- data/lib/purecloudplatformclientv2/models/bu_current_agent_schedule_search_response.rb +338 -0
- data/lib/purecloudplatformclientv2/models/{forecast_generation_route_group_result.rb → bu_forecast_generation_planning_group_result.rb} +11 -11
- data/lib/purecloudplatformclientv2/models/bu_forecast_generation_result.rb +204 -0
- data/lib/purecloudplatformclientv2/models/{wfm_forecast_modification.rb → bu_forecast_modification.rb} +107 -14
- data/lib/purecloudplatformclientv2/models/bu_forecast_result.rb +282 -0
- data/lib/purecloudplatformclientv2/models/bu_forecast_result_response.rb +228 -0
- data/lib/purecloudplatformclientv2/models/{forecast_time_series_result.rb → bu_forecast_time_series_result.rb} +3 -3
- data/lib/purecloudplatformclientv2/models/bu_generate_schedule_request.rb +269 -0
- data/lib/purecloudplatformclientv2/models/{route_group_list.rb → bu_get_current_agent_schedule_request.rb} +16 -13
- data/lib/purecloudplatformclientv2/models/bu_headcount_forecast.rb +229 -0
- data/lib/purecloudplatformclientv2/models/{forecast_result_response.rb → bu_headcount_forecast_response.rb} +4 -4
- data/lib/purecloudplatformclientv2/models/{intraday_data_group.rb → bu_intraday_data_group.rb} +45 -51
- data/lib/purecloudplatformclientv2/models/bu_intraday_forecast_data.rb +228 -0
- data/lib/purecloudplatformclientv2/models/{intraday_response.rb → bu_intraday_response.rb} +46 -48
- data/lib/purecloudplatformclientv2/models/bu_intraday_schedule_data.rb +202 -0
- data/lib/purecloudplatformclientv2/models/{intraday_query_data_command.rb → bu_management_unit_schedule_summary.rb} +37 -54
- data/lib/purecloudplatformclientv2/models/bu_planning_group_headcount_forecast.rb +258 -0
- data/lib/purecloudplatformclientv2/models/bu_query_agent_schedules_request.rb +235 -0
- data/lib/purecloudplatformclientv2/models/bu_reschedule_agent_schedule_result.rb +254 -0
- data/lib/purecloudplatformclientv2/models/{reschedule_request.rb → bu_reschedule_request.rb} +43 -10
- data/lib/purecloudplatformclientv2/models/bu_reschedule_result.rb +308 -0
- data/lib/purecloudplatformclientv2/models/bu_schedule_list_item.rb +410 -0
- data/lib/purecloudplatformclientv2/models/{scheduling_run_list_response.rb → bu_schedule_listing.rb} +2 -2
- data/lib/purecloudplatformclientv2/models/{short_term_forecast.rb → bu_schedule_metadata.rb} +60 -83
- data/lib/purecloudplatformclientv2/models/bu_schedule_reference_for_mu_route.rb +280 -0
- data/lib/purecloudplatformclientv2/models/{scheduling_run_response.rb → bu_schedule_run.rb} +77 -54
- data/lib/purecloudplatformclientv2/models/{time_off_request_entity_list.rb → bu_schedule_run_listing.rb} +2 -2
- data/lib/purecloudplatformclientv2/models/{wfm_service_level.rb → bu_service_level.rb} +1 -1
- data/lib/purecloudplatformclientv2/models/bu_short_term_forecast.rb +584 -0
- data/lib/purecloudplatformclientv2/models/{short_term_forecast_list_item_response.rb → bu_short_term_forecast_list_item.rb} +84 -43
- data/lib/purecloudplatformclientv2/models/{short_term_forecast_list_response.rb → bu_short_term_forecast_listing.rb} +2 -2
- data/lib/purecloudplatformclientv2/models/bu_short_term_forecast_reference.rb +286 -0
- data/lib/purecloudplatformclientv2/models/{forecast_generation_result.rb → bu_short_term_forecasting_settings.rb} +9 -11
- data/lib/purecloudplatformclientv2/models/bulk_shift_trade_state_update_request.rb +209 -0
- data/lib/purecloudplatformclientv2/models/bulk_update_shift_trade_state_request_item.rb +278 -0
- data/lib/purecloudplatformclientv2/models/bulk_update_shift_trade_state_response.rb +268 -0
- data/lib/purecloudplatformclientv2/models/bulk_update_shift_trade_state_result.rb +203 -0
- data/lib/purecloudplatformclientv2/models/{route_group.rb → bulk_update_shift_trade_state_result_item.rb} +70 -73
- data/lib/purecloudplatformclientv2/models/business_unit.rb +305 -0
- data/lib/purecloudplatformclientv2/models/{update_week_schedule_request.rb → business_unit_activity_code.rb} +126 -88
- data/lib/purecloudplatformclientv2/models/business_unit_activity_code_listing.rb +204 -0
- data/lib/purecloudplatformclientv2/models/business_unit_list_item.rb +305 -0
- data/lib/purecloudplatformclientv2/models/business_unit_listing.rb +203 -0
- data/lib/purecloudplatformclientv2/models/business_unit_settings.rb +309 -0
- data/lib/purecloudplatformclientv2/models/calibration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/call.rb +30 -4
- data/lib/purecloudplatformclientv2/models/call_basic.rb +30 -4
- data/lib/purecloudplatformclientv2/models/call_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/call_history_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/callable_time_set_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/callback.rb +56 -4
- data/lib/purecloudplatformclientv2/models/callback_basic.rb +56 -4
- data/lib/purecloudplatformclientv2/models/callback_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/callback_media_participant.rb +28 -2
- data/lib/purecloudplatformclientv2/models/campaign_division_view_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/campaign_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/campaign_rule_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/campaign_sequence_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/category_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/certificate_authority_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/chat_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/client_app_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/coaching_annotation.rb +429 -0
- data/lib/purecloudplatformclientv2/models/coaching_annotation_create_request.rb +252 -0
- data/lib/purecloudplatformclientv2/models/coaching_annotation_list.rb +428 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_response.rb +587 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_response_list.rb +428 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_status_dto.rb +299 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_status_dto_list.rb +303 -0
- data/lib/purecloudplatformclientv2/models/coaching_notification.rb +504 -0
- data/lib/purecloudplatformclientv2/models/coaching_notification_list.rb +428 -0
- data/lib/purecloudplatformclientv2/models/cobrowse_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/cobrowsesession.rb +30 -4
- data/lib/purecloudplatformclientv2/models/command_status_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/consumed_resources_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/consuming_resources_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/contact_list_division_view_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/contact_list_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/contact_list_filter_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/contact_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/context_entity.rb +207 -0
- data/lib/purecloudplatformclientv2/models/context_intent.rb +207 -0
- data/lib/purecloudplatformclientv2/models/conversation_callback_event_topic_callback_media_participant.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_chat.rb +32 -6
- data/lib/purecloudplatformclientv2/models/conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_callback.rb +51 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_message.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/{copy_short_term_forecast_request.rb → copy_bu_forecast_request.rb} +18 -19
- data/lib/purecloudplatformclientv2/models/coretype.rb +465 -0
- data/lib/purecloudplatformclientv2/models/coretype_listing.rb +253 -0
- data/lib/purecloudplatformclientv2/models/{create_service_goal_group_request.rb → create_business_unit_request.rb} +27 -20
- data/lib/purecloudplatformclientv2/models/create_business_unit_settings.rb +278 -0
- data/lib/purecloudplatformclientv2/models/{intraday_historical_queue_data.rb → create_coaching_appointment_request.rb} +100 -58
- data/lib/purecloudplatformclientv2/models/create_planning_group_request.rb +271 -0
- data/lib/purecloudplatformclientv2/models/create_service_goal_template.rb +285 -0
- data/lib/purecloudplatformclientv2/models/credential_info_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/credential_type_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/cursors.rb +226 -0
- data/lib/purecloudplatformclientv2/models/data_schema_listing.rb +253 -0
- data/lib/purecloudplatformclientv2/models/data_table_row_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/data_tables_domain_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/dependency_object_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/dependency_type_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/detected_dialog_act.rb +228 -0
- data/lib/purecloudplatformclientv2/models/{transcript_property.rb → detected_intent.rb} +25 -23
- data/lib/purecloudplatformclientv2/models/detected_named_entity.rb +280 -0
- data/lib/purecloudplatformclientv2/models/detected_named_entity_value.rb +228 -0
- data/lib/purecloudplatformclientv2/models/dialer_event_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/dialogflow_agent.rb +31 -3
- data/lib/purecloudplatformclientv2/models/dialogflow_agent_summary_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/did_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/did_pool_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/directory_user_devices_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/divs_permitted_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/dnc_list_division_view_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/dnc_list_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/document_audit_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/document_category_input.rb +207 -0
- data/lib/purecloudplatformclientv2/models/document_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/document_faq.rb +266 -0
- data/lib/purecloudplatformclientv2/models/document_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/document_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/domain_edge_software_version_dto_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/domain_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/domain_entity_listing_evaluation_form.rb +23 -23
- data/lib/purecloudplatformclientv2/models/domain_entity_listing_query_result.rb +23 -23
- data/lib/purecloudplatformclientv2/models/domain_entity_listing_survey_form.rb +23 -23
- data/lib/purecloudplatformclientv2/models/domain_organization_role.rb +12 -12
- data/lib/purecloudplatformclientv2/models/domain_organization_role_create.rb +12 -12
- data/lib/purecloudplatformclientv2/models/domain_organization_role_update.rb +12 -12
- data/lib/purecloudplatformclientv2/models/edge.rb +1 -0
- data/lib/purecloudplatformclientv2/models/edge_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/edge_group_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/edge_line_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/email.rb +30 -4
- data/lib/purecloudplatformclientv2/models/email_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/email_message_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/emergency_group_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/encryption_key_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/evaluation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/evaluation_form_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/evaluator_activity_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/extension_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/extension_pool_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/external_organization_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/external_organization_trustor_link.rb +306 -0
- data/lib/purecloudplatformclientv2/models/facebook_integration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/fax_document_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/flow_division_view.rb +53 -1
- data/lib/purecloudplatformclientv2/models/flow_division_view_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/flow_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/flow_outcome_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/flow_version_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/forecast_abandon_rate_response.rb +202 -0
- data/lib/purecloudplatformclientv2/models/forecast_average_speed_of_answer_response.rb +202 -0
- data/lib/purecloudplatformclientv2/models/forecast_planning_group_data.rb +258 -0
- data/lib/purecloudplatformclientv2/models/{queue_media_association.rb → forecast_planning_group_response.rb} +25 -26
- data/lib/purecloudplatformclientv2/models/forecast_planning_groups_response.rb +203 -0
- data/lib/purecloudplatformclientv2/models/{service_goal_group_goals.rb → forecast_service_goal_template_response.rb} +7 -18
- data/lib/purecloudplatformclientv2/models/forecast_service_level_response.rb +228 -0
- data/lib/purecloudplatformclientv2/models/gdpr_request_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/gdpr_subject_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{generate_week_schedule_request.rb → generate_bu_forecast_request.rb} +10 -16
- data/lib/purecloudplatformclientv2/models/greeting_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/group_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/group_profile_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/inbound_domain_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/inbound_domain_patch_request.rb +228 -0
- data/lib/purecloudplatformclientv2/models/inbound_route_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/integration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/integration_event_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/integration_type_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/intent_definition.rb +273 -0
- data/lib/purecloudplatformclientv2/models/intent_feedback.rb +296 -0
- data/lib/purecloudplatformclientv2/models/interaction_stats_alert_container.rb +23 -23
- data/lib/purecloudplatformclientv2/models/interaction_stats_rule_container.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{intraday_performance_prediction_queue_data.rb → intraday_performance_prediction_data.rb} +10 -10
- data/lib/purecloudplatformclientv2/models/intraday_planning_group_request.rb +294 -0
- data/lib/purecloudplatformclientv2/models/item_validation_limits.rb +238 -0
- data/lib/purecloudplatformclientv2/models/items.rb +226 -0
- data/lib/purecloudplatformclientv2/models/ivr_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/json_node.rb +23 -23
- data/lib/purecloudplatformclientv2/models/keyword_set_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/knowledge_base.rb +376 -0
- data/lib/purecloudplatformclientv2/models/knowledge_base_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/knowledge_category.rb +403 -0
- data/lib/purecloudplatformclientv2/models/knowledge_category_request.rb +311 -0
- data/lib/purecloudplatformclientv2/models/knowledge_document.rb +501 -0
- data/lib/purecloudplatformclientv2/models/knowledge_document_bulk_request.rb +327 -0
- data/lib/purecloudplatformclientv2/models/knowledge_document_request.rb +301 -0
- data/lib/purecloudplatformclientv2/models/knowledge_extended_category.rb +457 -0
- data/lib/purecloudplatformclientv2/models/knowledge_search_document.rb +527 -0
- data/lib/purecloudplatformclientv2/models/knowledge_search_request.rb +371 -0
- data/lib/purecloudplatformclientv2/models/knowledge_search_response.rb +334 -0
- data/lib/purecloudplatformclientv2/models/knowledge_training.rb +489 -0
- data/lib/purecloudplatformclientv2/models/language_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/lex_bot_alias_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/lex_bot_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/library_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/line_base_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/line_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/line_integration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{list_wrapper_wfm_forecast_modification.rb → list_wrapper_interval.rb} +2 -2
- data/lib/purecloudplatformclientv2/models/location_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/logical_interface_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/management_unit_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/match_shift_trade_request.rb +264 -0
- data/lib/purecloudplatformclientv2/models/match_shift_trade_response.rb +258 -0
- data/lib/purecloudplatformclientv2/models/max_length.rb +238 -0
- data/lib/purecloudplatformclientv2/models/message.rb +30 -4
- data/lib/purecloudplatformclientv2/models/message_conversation_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/messaging_integration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/messaging_sticker_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/messaging_template_request.rb +230 -0
- data/lib/purecloudplatformclientv2/models/metabase.rb +2 -2
- data/lib/purecloudplatformclientv2/models/min_length.rb +238 -0
- data/lib/purecloudplatformclientv2/models/mu_reschedule_result_wrapper.rb +204 -0
- data/lib/purecloudplatformclientv2/models/named_entity_annotation.rb +207 -0
- data/lib/purecloudplatformclientv2/models/named_entity_type_binding.rb +238 -0
- data/lib/purecloudplatformclientv2/models/named_entity_type_definition.rb +264 -0
- data/lib/purecloudplatformclientv2/models/named_entity_type_item.rb +235 -0
- data/lib/purecloudplatformclientv2/models/named_entity_type_mechanism.rb +280 -0
- data/lib/purecloudplatformclientv2/models/nlu_confusion_matrix_column.rb +238 -0
- data/lib/purecloudplatformclientv2/models/nlu_confusion_matrix_row.rb +240 -0
- data/lib/purecloudplatformclientv2/models/nlu_detection_context.rb +228 -0
- data/lib/purecloudplatformclientv2/models/nlu_detection_input.rb +207 -0
- data/lib/purecloudplatformclientv2/models/nlu_detection_output.rb +232 -0
- data/lib/purecloudplatformclientv2/models/nlu_detection_request.rb +233 -0
- data/lib/purecloudplatformclientv2/models/nlu_detection_response.rb +252 -0
- data/lib/purecloudplatformclientv2/models/nlu_domain.rb +363 -0
- data/lib/purecloudplatformclientv2/models/nlu_domain_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/nlu_domain_version.rb +506 -0
- data/lib/purecloudplatformclientv2/models/nlu_domain_version_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/{intraday_metric.rb → nlu_domain_version_quality_report.rb} +57 -28
- data/lib/purecloudplatformclientv2/models/nlu_domain_version_training_response.rb +227 -0
- data/lib/purecloudplatformclientv2/models/nlu_feedback_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/{create_queue_media_association_request.rb → nlu_feedback_request.rb} +40 -26
- data/lib/purecloudplatformclientv2/models/nlu_feedback_response.rb +334 -0
- data/lib/purecloudplatformclientv2/models/{generate_short_term_forecast_request.rb → nlu_quality_report_summary.rb} +12 -10
- data/lib/purecloudplatformclientv2/models/nlu_quality_report_summary_metric.rb +238 -0
- data/lib/purecloudplatformclientv2/models/nlu_utterance.rb +209 -0
- data/lib/purecloudplatformclientv2/models/nlu_utterance_segment.rb +233 -0
- data/lib/purecloudplatformclientv2/models/note_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/o_auth_client_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/o_auth_provider_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/organization_presence_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/organization_role_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/orphan_recording_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/outbound_route_base_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/outbound_route_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/patch_bu_rescheduling_options_management_unit_request.rb +233 -0
- data/lib/purecloudplatformclientv2/models/patch_bu_rescheduling_options_request.rb +204 -0
- data/lib/purecloudplatformclientv2/models/{reschedule_result.rb → patch_bu_schedule_run_request.rb} +9 -9
- data/lib/purecloudplatformclientv2/models/patch_shift_trade_request.rb +285 -0
- data/lib/purecloudplatformclientv2/models/permission_collection_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/phone_base_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/phone_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/phone_meta_base_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/physical_interface_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{service_goal_group.rb → planning_group.rb} +19 -24
- data/lib/purecloudplatformclientv2/models/planning_group_list.rb +204 -0
- data/lib/purecloudplatformclientv2/models/planning_group_reference.rb +229 -0
- data/lib/purecloudplatformclientv2/models/policy_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/prompt_asset_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/prompt_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/quality_audit_page.rb +23 -23
- data/lib/purecloudplatformclientv2/models/queue_conversation_callback_event_topic_callback_media_participant.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_callback.rb +51 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_message.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_callback.rb +51 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_message.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_callback.rb +51 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_message.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/queue_member_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/recipient_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/recording_job_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/relationship_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/report_meta_data_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/report_run_entry_entity_domain_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/report_schedule_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/reporting_export_job_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/reporting_export_job_request.rb +32 -4
- data/lib/purecloudplatformclientv2/models/reporting_export_job_response.rb +57 -1
- data/lib/purecloudplatformclientv2/models/reporting_export_metadata_job_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/rescheduling_management_unit_response.rb +228 -0
- data/lib/purecloudplatformclientv2/models/{rescheduling_options_response.rb → rescheduling_options_run_response.rb} +54 -84
- data/lib/purecloudplatformclientv2/models/response_entity_list.rb +23 -23
- data/lib/purecloudplatformclientv2/models/response_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/response_set_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/route_path_request.rb +333 -0
- data/lib/purecloudplatformclientv2/models/{route_group_attributes.rb → route_path_response.rb} +6 -16
- data/lib/purecloudplatformclientv2/models/rule_set_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/schedule_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/schedule_generation_message.rb +244 -0
- data/lib/purecloudplatformclientv2/models/schedule_generation_result.rb +282 -0
- data/lib/purecloudplatformclientv2/models/schedule_generation_result_summary.rb +254 -0
- data/lib/purecloudplatformclientv2/models/schedule_group_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/scheduler_message_argument.rb +242 -0
- data/lib/purecloudplatformclientv2/models/scheduling_testing_options_request.rb +280 -0
- data/lib/purecloudplatformclientv2/models/{import_short_term_forecast_request.rb → schema.rb} +50 -35
- data/lib/purecloudplatformclientv2/models/schema_category_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/schema_quantity_limits.rb +539 -0
- data/lib/purecloudplatformclientv2/models/schema_reference_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/scim_v2_enterprise_user.rb +30 -4
- data/lib/purecloudplatformclientv2/models/screen_recording_session_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/screenshare.rb +30 -4
- data/lib/purecloudplatformclientv2/models/script_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/search_shift_trade_response.rb +256 -0
- data/lib/purecloudplatformclientv2/models/search_shift_trades_request.rb +235 -0
- data/lib/purecloudplatformclientv2/models/search_shift_trades_response.rb +204 -0
- data/lib/purecloudplatformclientv2/models/security_profile_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/service_goal_template.rb +358 -0
- data/lib/purecloudplatformclientv2/models/service_goal_template_list.rb +204 -0
- data/lib/purecloudplatformclientv2/models/service_goal_template_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/{list_wrapper_forecast_source_day_pointer.rb → set_wrapper_route_path_request.rb} +2 -2
- data/lib/purecloudplatformclientv2/models/share_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/shift_trade_activity_preview_response.rb +280 -0
- data/lib/purecloudplatformclientv2/models/shift_trade_match_review_response.rb +284 -0
- data/lib/purecloudplatformclientv2/models/shift_trade_match_review_user_response.rb +306 -0
- data/lib/purecloudplatformclientv2/models/shift_trade_match_violation.rb +244 -0
- data/lib/purecloudplatformclientv2/models/shift_trade_preview_response.rb +204 -0
- data/lib/purecloudplatformclientv2/models/shift_trade_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/site_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/skill_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/sms_address_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/sms_phone_number_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/social_expression.rb +30 -4
- data/lib/purecloudplatformclientv2/models/source_planning_group_request.rb +239 -0
- data/lib/purecloudplatformclientv2/models/station_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/subject_division_grants_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/survey_form_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/system_prompt_asset_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/system_prompt_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/tag_value_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{user_schedules_partial_upload_request.rb → template_parameter.rb} +34 -16
- data/lib/purecloudplatformclientv2/models/test_message.rb +375 -0
- data/lib/purecloudplatformclientv2/models/text_message_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{time_off_request_lookup.rb → time_off_request.rb} +1 -1
- data/lib/purecloudplatformclientv2/models/{time_off_request_lookup_list.rb → time_off_request_listing.rb} +2 -2
- data/lib/purecloudplatformclientv2/models/time_zone_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/training_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/transcription_settings.rb +30 -4
- data/lib/purecloudplatformclientv2/models/trunk_base_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/trunk_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/trunk_metabase_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/trust_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/trust_user_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/trustor_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/tts_engine_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/tts_voice_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/twitter_integration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{intraday_queue.rb → update_business_unit_request.rb} +22 -24
- data/lib/purecloudplatformclientv2/models/update_business_unit_settings.rb +299 -0
- data/lib/purecloudplatformclientv2/models/{import_week_schedule_request.rb → update_coaching_appointment_request.rb} +60 -39
- data/lib/purecloudplatformclientv2/models/update_planning_group_request.rb +285 -0
- data/lib/purecloudplatformclientv2/models/update_service_goal_template.rb +311 -0
- data/lib/purecloudplatformclientv2/models/upload_url_request.rb +254 -0
- data/lib/purecloudplatformclientv2/models/upload_url_response.rb +230 -0
- data/lib/purecloudplatformclientv2/models/user_action_category_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/user_app_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/user_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/user_language_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/user_profile_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/user_queue_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/user_recording_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/{service_goal_group_list.rb → user_schedule_adherence_listing.rb} +10 -11
- data/lib/purecloudplatformclientv2/models/user_skill_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/validation_limits.rb +326 -0
- data/lib/purecloudplatformclientv2/models/value_wrapper_date.rb +203 -0
- data/lib/purecloudplatformclientv2/models/value_wrapper_string.rb +203 -0
- data/lib/purecloudplatformclientv2/models/video.rb +30 -4
- data/lib/purecloudplatformclientv2/models/voicemail_message_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/web_chat_member_info_entity_list.rb +23 -23
- data/lib/purecloudplatformclientv2/models/week_shift_trade_list_response.rb +203 -0
- data/lib/purecloudplatformclientv2/models/week_shift_trade_response.rb +228 -0
- data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_learning_assignment_rule_run_notification.rb +228 -0
- data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_learning_module_reference.rb +226 -0
- data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_wem_learning_assignments_created.rb +201 -0
- data/lib/purecloudplatformclientv2/models/wem_learning_assignment_topic_learning_assignment_notification.rb +440 -0
- data/lib/purecloudplatformclientv2/models/{intraday_performance_prediction_agent_data.rb → wem_learning_assignment_topic_learning_module_reference.rb} +33 -9
- data/lib/purecloudplatformclientv2/models/{partial_upload_response.rb → wem_learning_assignment_topic_user_reference.rb} +1 -2
- data/lib/purecloudplatformclientv2/models/{wfm_intraday_queue_listing.rb → wfm_intraday_planning_group_listing.rb} +6 -5
- data/lib/purecloudplatformclientv2/models/whats_app_integration_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/workspace_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/workspace_member_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/models/wrapup_code_entity_listing.rb +23 -23
- data/lib/purecloudplatformclientv2/version.rb +1 -1
- metadata +424 -120
- data/docs/AsyncWeekScheduleResponse.md +0 -16
- data/docs/CopyShortTermForecastRequest.md +0 -14
- data/docs/CopyWeekScheduleRequest.md +0 -14
- data/docs/CreateQueueMediaAssociationRequest.md +0 -15
- data/docs/CreateServiceGoalGroupRequest.md +0 -15
- data/docs/ForecastGenerationResult.md +0 -13
- data/docs/ForecastGenerationRouteGroupResult.md +0 -14
- data/docs/ForecastResultResponse.md +0 -14
- data/docs/GenerateShortTermForecastRequest.md +0 -13
- data/docs/GenerateShortTermForecastResponse.md +0 -16
- data/docs/GenerateWeekScheduleRequest.md +0 -14
- data/docs/GenerateWeekScheduleResponse.md +0 -15
- data/docs/ImportShortTermForecastRequest.md +0 -16
- data/docs/ImportWeekScheduleRequest.md +0 -17
- data/docs/IntradayDataGroup.md +0 -19
- data/docs/IntradayForecastData.md +0 -15
- data/docs/IntradayHistoricalAgentData.md +0 -14
- data/docs/IntradayHistoricalQueueData.md +0 -20
- data/docs/IntradayMetric.md +0 -14
- data/docs/IntradayPerformancePredictionAgentData.md +0 -13
- data/docs/IntradayPerformancePredictionQueueData.md +0 -15
- data/docs/IntradayQueryDataCommand.md +0 -17
- data/docs/IntradayQueue.md +0 -15
- data/docs/IntradayScheduleData.md +0 -14
- data/docs/ListWrapperForecastSourceDayPointer.md +0 -13
- data/docs/ListWrapperWfmForecastModification.md +0 -13
- data/docs/QueueMediaAssociation.md +0 -16
- data/docs/RescheduleRequest.md +0 -20
- data/docs/RescheduleResult.md +0 -13
- data/docs/ReschedulingOptionsResponse.md +0 -22
- data/docs/RouteGroup.md +0 -18
- data/docs/RouteGroupAttributes.md +0 -16
- data/docs/RouteGroupList.md +0 -14
- data/docs/SchedulingRunListResponse.md +0 -13
- data/docs/SchedulingRunResponse.md +0 -28
- data/docs/ServiceGoalGroup.md +0 -18
- data/docs/ServiceGoalGroupGoals.md +0 -15
- data/docs/ServiceGoalGroupList.md +0 -14
- data/docs/ShortTermForecast.md +0 -22
- data/docs/ShortTermForecastListResponse.md +0 -13
- data/docs/ShortTermForecastResponse.md +0 -15
- data/docs/SpeechTextAnalyticsApi.md +0 -80
- data/docs/TimeOffRequestEntityList.md +0 -13
- data/docs/TimeOffRequestLookupList.md +0 -13
- data/docs/TranscriptProperty.md +0 -15
- data/docs/UnscheduledAgentWarning.md +0 -14
- data/docs/UpdateWeekScheduleRequest.md +0 -21
- data/docs/UserSchedulesPartialUploadRequest.md +0 -13
- data/docs/WfmForecastModificationAttributes.md +0 -16
- data/docs/WfmIntradayQueueListing.md +0 -14
- data/lib/purecloudplatformclientv2/api/speech_text_analytics_api.rb +0 -102
- data/lib/purecloudplatformclientv2/models/intraday_forecast_data.rb +0 -254
- data/lib/purecloudplatformclientv2/models/intraday_historical_agent_data.rb +0 -228
- data/lib/purecloudplatformclientv2/models/intraday_schedule_data.rb +0 -228
- data/lib/purecloudplatformclientv2/models/unscheduled_agent_warning.rb +0 -242
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@@ -12,10 +12,10 @@ title: QueueMemberEntityListing
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data/docs/RecordingApi.md
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46
|
[**put_conversation_recording**](RecordingApi.html#put_conversation_recording) | Updates the retention records on a recording.
|
|
47
47
|
[**put_conversation_recording_annotation**](RecordingApi.html#put_conversation_recording_annotation) | Update annotation
|
|
48
48
|
[**put_orphanrecording**](RecordingApi.html#put_orphanrecording) | Updates an orphan recording to a regular recording with retention values
|
|
49
|
-
[**put_recording_job**](RecordingApi.html#put_recording_job) | Execute the recording bulk job
|
|
49
|
+
[**put_recording_job**](RecordingApi.html#put_recording_job) | Execute the recording bulk job.
|
|
50
50
|
[**put_recording_localkeys_setting**](RecordingApi.html#put_recording_localkeys_setting) | Update the local encryption settings
|
|
51
51
|
[**put_recording_mediaretentionpolicy**](RecordingApi.html#put_recording_mediaretentionpolicy) | Update a media retention policy
|
|
52
52
|
[**put_recording_recordingkeys_rotationschedule**](RecordingApi.html#put_recording_recordingkeys_rotationschedule) | Update key rotation schedule
|
|
@@ -422,7 +422,8 @@ recording_id = "recording_id_example" # String | Recording ID
|
|
|
422
422
|
opts = {
|
|
423
423
|
format_id: "WEBM", # String | The desired media format.
|
|
424
424
|
download: false, # BOOLEAN | requesting a download format of the recording
|
|
425
|
-
file_name: "file_name_example" # String | the name of the downloaded fileName
|
|
425
|
+
file_name: "file_name_example", # String | the name of the downloaded fileName
|
|
426
|
+
locale: "locale_example" # String | The locale for the requested file when downloading, as an ISO 639-1 code
|
|
426
427
|
}
|
|
427
428
|
|
|
428
429
|
begin
|
|
@@ -443,6 +444,7 @@ Name | Type | Description | Notes
|
|
|
443
444
|
**format_id** | **String**| The desired media format. | [optional] [default to WEBM]<br />**Values**: WAV, WEBM, WAV_ULAW, OGG_VORBIS, OGG_OPUS, MP3, NONE |
|
|
444
445
|
**download** | **BOOLEAN**| requesting a download format of the recording | [optional] [default to false] |
|
|
445
446
|
**file_name** | **String**| the name of the downloaded fileName | [optional] |
|
|
447
|
+
**locale** | **String**| The locale for the requested file when downloading, as an ISO 639-1 code | [optional] |
|
|
446
448
|
{: class="table table-striped"}
|
|
447
449
|
|
|
448
450
|
|
|
@@ -903,7 +905,8 @@ orphan_id = "orphan_id_example" # String | Orphan ID
|
|
|
903
905
|
opts = {
|
|
904
906
|
format_id: "WEBM", # String | The desired media format.
|
|
905
907
|
download: false, # BOOLEAN | requesting a download format of the recording
|
|
906
|
-
file_name: "file_name_example" # String | the name of the downloaded fileName
|
|
908
|
+
file_name: "file_name_example", # String | the name of the downloaded fileName
|
|
909
|
+
locale: "locale_example" # String | The locale for the requested file when downloading, as an ISO 639-1 code
|
|
907
910
|
}
|
|
908
911
|
|
|
909
912
|
begin
|
|
@@ -923,6 +926,7 @@ Name | Type | Description | Notes
|
|
|
923
926
|
**format_id** | **String**| The desired media format. | [optional] [default to WEBM]<br />**Values**: WAV, WEBM, WAV_ULAW, OGG_VORBIS, OGG_OPUS, MP3, NONE |
|
|
924
927
|
**download** | **BOOLEAN**| requesting a download format of the recording | [optional] [default to false] |
|
|
925
928
|
**file_name** | **String**| the name of the downloaded fileName | [optional] |
|
|
929
|
+
**locale** | **String**| The locale for the requested file when downloading, as an ISO 639-1 code | [optional] |
|
|
926
930
|
{: class="table table-striped"}
|
|
927
931
|
|
|
928
932
|
|
|
@@ -2633,15 +2637,17 @@ Name | Type | Description | Notes
|
|
|
2633
2637
|
|
|
2634
2638
|
|
|
2635
2639
|
|
|
2636
|
-
Execute the recording bulk job
|
|
2637
|
-
|
|
2640
|
+
Execute the recording bulk job.
|
|
2638
2641
|
|
|
2642
|
+
A job must be executed by the same user whom originally created the job. In addition, the user must have permission to update the recording's retention.
|
|
2639
2643
|
|
|
2640
2644
|
Wraps PUT /api/v2/recording/jobs/{jobId}
|
|
2641
2645
|
|
|
2642
2646
|
Requires ALL permissions:
|
|
2643
2647
|
|
|
2644
2648
|
* recording:job:edit
|
|
2649
|
+
* recording:recording:editRetention
|
|
2650
|
+
* recording:screenRecording:editRetention
|
|
2645
2651
|
|
|
2646
2652
|
|
|
2647
2653
|
### Example
|
|
@@ -2667,7 +2673,7 @@ body = PureCloud::ExecuteRecordingJobsQuery.new # ExecuteRecordingJobsQuery | qu
|
|
|
2667
2673
|
|
|
2668
2674
|
|
|
2669
2675
|
begin
|
|
2670
|
-
#Execute the recording bulk job
|
|
2676
|
+
#Execute the recording bulk job.
|
|
2671
2677
|
result = api_instance.put_recording_job(job_id, body)
|
|
2672
2678
|
p result
|
|
2673
2679
|
rescue PureCloud::ApiError => e
|
|
@@ -12,10 +12,10 @@ title: RecordingJobEntityListing
|
|
|
12
12
|
| **page_number** | **Integer** | | [optional] |
|
|
13
13
|
| **total** | **Integer** | | [optional] |
|
|
14
14
|
| **first_uri** | **String** | | [optional] |
|
|
15
|
-
| **previous_uri** | **String** | | [optional] |
|
|
16
|
-
| **last_uri** | **String** | | [optional] |
|
|
17
15
|
| **self_uri** | **String** | | [optional] |
|
|
18
16
|
| **next_uri** | **String** | | [optional] |
|
|
17
|
+
| **previous_uri** | **String** | | [optional] |
|
|
18
|
+
| **last_uri** | **String** | | [optional] |
|
|
19
19
|
| **page_count** | **Integer** | | [optional] |
|
|
20
20
|
{: class="table table-striped"}
|
|
21
21
|
|
data/docs/RelationshipListing.md
CHANGED
|
@@ -12,10 +12,10 @@ title: RelationshipListing
|
|
|
12
12
|
| **page_number** | **Integer** | | [optional] |
|
|
13
13
|
| **total** | **Integer** | | [optional] |
|
|
14
14
|
| **first_uri** | **String** | | [optional] |
|
|
15
|
-
| **previous_uri** | **String** | | [optional] |
|
|
16
|
-
| **last_uri** | **String** | | [optional] |
|
|
17
15
|
| **self_uri** | **String** | | [optional] |
|
|
18
16
|
| **next_uri** | **String** | | [optional] |
|
|
17
|
+
| **previous_uri** | **String** | | [optional] |
|
|
18
|
+
| **last_uri** | **String** | | [optional] |
|
|
19
19
|
| **page_count** | **Integer** | | [optional] |
|
|
20
20
|
{: class="table table-striped"}
|
|
21
21
|
|
|
@@ -12,10 +12,10 @@ title: ReportMetaDataEntityListing
|
|
|
12
12
|
| **page_number** | **Integer** | | [optional] |
|
|
13
13
|
| **total** | **Integer** | | [optional] |
|
|
14
14
|
| **first_uri** | **String** | | [optional] |
|
|
15
|
-
| **previous_uri** | **String** | | [optional] |
|
|
16
|
-
| **last_uri** | **String** | | [optional] |
|
|
17
15
|
| **self_uri** | **String** | | [optional] |
|
|
18
16
|
| **next_uri** | **String** | | [optional] |
|
|
17
|
+
| **previous_uri** | **String** | | [optional] |
|
|
18
|
+
| **last_uri** | **String** | | [optional] |
|
|
19
19
|
| **page_count** | **Integer** | | [optional] |
|
|
20
20
|
{: class="table table-striped"}
|
|
21
21
|
|
|
@@ -12,10 +12,10 @@ title: ReportRunEntryEntityDomainListing
|
|
|
12
12
|
| **page_number** | **Integer** | | [optional] |
|
|
13
13
|
| **total** | **Integer** | | [optional] |
|
|
14
14
|
| **first_uri** | **String** | | [optional] |
|
|
15
|
-
| **previous_uri** | **String** | | [optional] |
|
|
16
|
-
| **last_uri** | **String** | | [optional] |
|
|
17
15
|
| **self_uri** | **String** | | [optional] |
|
|
18
16
|
| **next_uri** | **String** | | [optional] |
|
|
17
|
+
| **previous_uri** | **String** | | [optional] |
|
|
18
|
+
| **last_uri** | **String** | | [optional] |
|
|
19
19
|
| **page_count** | **Integer** | | [optional] |
|
|
20
20
|
{: class="table table-striped"}
|
|
21
21
|
|
|
@@ -12,10 +12,10 @@ title: ReportScheduleEntityListing
|
|
|
12
12
|
| **page_number** | **Integer** | | [optional] |
|
|
13
13
|
| **total** | **Integer** | | [optional] |
|
|
14
14
|
| **first_uri** | **String** | | [optional] |
|
|
15
|
-
| **previous_uri** | **String** | | [optional] |
|
|
16
|
-
| **last_uri** | **String** | | [optional] |
|
|
17
15
|
| **self_uri** | **String** | | [optional] |
|
|
18
16
|
| **next_uri** | **String** | | [optional] |
|
|
17
|
+
| **previous_uri** | **String** | | [optional] |
|
|
18
|
+
| **last_uri** | **String** | | [optional] |
|
|
19
19
|
| **page_count** | **Integer** | | [optional] |
|
|
20
20
|
{: class="table table-striped"}
|
|
21
21
|
|
|
@@ -12,10 +12,10 @@ title: ReportingExportJobListing
|
|
|
12
12
|
| **page_number** | **Integer** | | [optional] |
|
|
13
13
|
| **total** | **Integer** | | [optional] |
|
|
14
14
|
| **first_uri** | **String** | | [optional] |
|
|
15
|
-
| **previous_uri** | **String** | | [optional] |
|
|
16
|
-
| **last_uri** | **String** | | [optional] |
|
|
17
15
|
| **self_uri** | **String** | | [optional] |
|
|
18
16
|
| **next_uri** | **String** | | [optional] |
|
|
17
|
+
| **previous_uri** | **String** | | [optional] |
|
|
18
|
+
| **last_uri** | **String** | | [optional] |
|
|
19
19
|
| **page_count** | **Integer** | | [optional] |
|
|
20
20
|
{: class="table table-striped"}
|
|
21
21
|
|
|
@@ -20,6 +20,7 @@ title: ReportingExportJobRequest
|
|
|
20
20
|
| **has_split_filters** | **BOOLEAN** | Indicates if filters will be split in aggregate detail exports | [optional] |
|
|
21
21
|
| **selected_columns** | [**Array<SelectedColumns>**](SelectedColumns.html) | The list of ordered selected columns from the export view by the user | [optional] |
|
|
22
22
|
| **has_custom_participant_attributes** | **BOOLEAN** | Indicates if custom participant attributes will be exported | [optional] |
|
|
23
|
+
| **recipient_emails** | **Array<String>** | The list of email recipients for the exports | [optional] |
|
|
23
24
|
{: class="table table-striped"}
|
|
24
25
|
|
|
25
26
|
|
|
@@ -27,6 +27,8 @@ title: ReportingExportJobResponse
|
|
|
27
27
|
| **has_split_filters** | **BOOLEAN** | Indicates if filters will be split in aggregate detail exports | [optional] |
|
|
28
28
|
| **selected_columns** | [**Array<SelectedColumns>**](SelectedColumns.html) | The list of ordered selected columns from the export view by the user | [optional] |
|
|
29
29
|
| **has_custom_participant_attributes** | **BOOLEAN** | Indicates if custom participant attributes will be exported | [optional] |
|
|
30
|
+
| **recipient_emails** | **Array<String>** | The list of email recipients for the exports | [optional] |
|
|
31
|
+
| **email_statuses** | **Hash<String, String>** | The status of individual email addresses as a map | [optional] |
|
|
30
32
|
| **self_uri** | **String** | The URI for this object | [optional] |
|
|
31
33
|
{: class="table table-striped"}
|
|
32
34
|
|
|
@@ -12,10 +12,10 @@ title: ReportingExportMetadataJobListing
|
|
|
12
12
|
| **page_number** | **Integer** | | [optional] |
|
|
13
13
|
| **total** | **Integer** | | [optional] |
|
|
14
14
|
| **first_uri** | **String** | | [optional] |
|
|
15
|
-
| **previous_uri** | **String** | | [optional] |
|
|
16
|
-
| **last_uri** | **String** | | [optional] |
|
|
17
15
|
| **self_uri** | **String** | | [optional] |
|
|
18
16
|
| **next_uri** | **String** | | [optional] |
|
|
17
|
+
| **previous_uri** | **String** | | [optional] |
|
|
18
|
+
| **last_uri** | **String** | | [optional] |
|
|
19
19
|
| **page_count** | **Integer** | | [optional] |
|
|
20
20
|
{: class="table table-striped"}
|
|
21
21
|
|
|
@@ -0,0 +1,14 @@
|
|
|
1
|
+
---
|
|
2
|
+
title: ReschedulingManagementUnitResponse
|
|
3
|
+
---
|
|
4
|
+
## PureCloud::ReschedulingManagementUnitResponse
|
|
5
|
+
|
|
6
|
+
## Properties
|
|
7
|
+
|
|
8
|
+
|Name | Type | Description | Notes|
|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
|
10
|
+
| **management_unit** | [**ManagementUnitReference**](ManagementUnitReference.html) | The management unit | [optional] |
|
|
11
|
+
| **applied** | **BOOLEAN** | Whether the rescheduling run is applied for the given management unit | [optional] |
|
|
12
|
+
{: class="table table-striped"}
|
|
13
|
+
|
|
14
|
+
|
|
@@ -0,0 +1,22 @@
|
|
|
1
|
+
---
|
|
2
|
+
title: ReschedulingOptionsRunResponse
|
|
3
|
+
---
|
|
4
|
+
## PureCloud::ReschedulingOptionsRunResponse
|
|
5
|
+
|
|
6
|
+
## Properties
|
|
7
|
+
|
|
8
|
+
|Name | Type | Description | Notes|
|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
|
10
|
+
| **existing_schedule** | [**BuScheduleReference**](BuScheduleReference.html) | The existing schedule to which this reschedule run applies | [optional] |
|
|
11
|
+
| **start_date** | **DateTime** | The start date of the period to reschedule. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
|
|
12
|
+
| **end_date** | **DateTime** | The end date of the period to reschedule. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
|
|
13
|
+
| **management_units** | [**Array<ReschedulingManagementUnitResponse>**](ReschedulingManagementUnitResponse.html) | Per-management unit rescheduling options | [optional] |
|
|
14
|
+
| **agent_count** | **Integer** | The number of agents to be considered in the reschedule | [optional] |
|
|
15
|
+
| **activity_code_ids** | **Array<String>** | The IDs of the activity codes being considered for reschedule | [optional] |
|
|
16
|
+
| **do_not_change_weekly_paid_time** | **BOOLEAN** | Whether weekly paid time is allowed to be changed | [optional] |
|
|
17
|
+
| **do_not_change_daily_paid_time** | **BOOLEAN** | Whether daily paid time is allowed to be changed | [optional] |
|
|
18
|
+
| **do_not_change_shift_start_times** | **BOOLEAN** | Whether shift start times are allowed to be changed | [optional] |
|
|
19
|
+
| **do_not_change_manually_edited_shifts** | **BOOLEAN** | Whether manually edited shifts are allowed to be changed | [optional] |
|
|
20
|
+
{: class="table table-striped"}
|
|
21
|
+
|
|
22
|
+
|
data/docs/ResponseEntityList.md
CHANGED
|
@@ -12,10 +12,10 @@ title: ResponseEntityList
|
|
|
12
12
|
| **page_number** | **Integer** | | [optional] |
|
|
13
13
|
| **total** | **Integer** | | [optional] |
|
|
14
14
|
| **first_uri** | **String** | | [optional] |
|
|
15
|
-
| **previous_uri** | **String** | | [optional] |
|
|
16
|
-
| **last_uri** | **String** | | [optional] |
|
|
17
15
|
| **self_uri** | **String** | | [optional] |
|
|
18
16
|
| **next_uri** | **String** | | [optional] |
|
|
17
|
+
| **previous_uri** | **String** | | [optional] |
|
|
18
|
+
| **last_uri** | **String** | | [optional] |
|
|
19
19
|
| **page_count** | **Integer** | | [optional] |
|
|
20
20
|
{: class="table table-striped"}
|
|
21
21
|
|
|
@@ -12,10 +12,10 @@ title: ResponseEntityListing
|
|
|
12
12
|
| **page_number** | **Integer** | | [optional] |
|
|
13
13
|
| **total** | **Integer** | | [optional] |
|
|
14
14
|
| **first_uri** | **String** | | [optional] |
|
|
15
|
-
| **previous_uri** | **String** | | [optional] |
|
|
16
|
-
| **last_uri** | **String** | | [optional] |
|
|
17
15
|
| **self_uri** | **String** | | [optional] |
|
|
18
16
|
| **next_uri** | **String** | | [optional] |
|
|
17
|
+
| **previous_uri** | **String** | | [optional] |
|
|
18
|
+
| **last_uri** | **String** | | [optional] |
|
|
19
19
|
| **page_count** | **Integer** | | [optional] |
|
|
20
20
|
{: class="table table-striped"}
|
|
21
21
|
|
|
@@ -12,10 +12,10 @@ title: ResponseSetEntityListing
|
|
|
12
12
|
| **page_number** | **Integer** | | [optional] |
|
|
13
13
|
| **total** | **Integer** | | [optional] |
|
|
14
14
|
| **first_uri** | **String** | | [optional] |
|
|
15
|
-
| **previous_uri** | **String** | | [optional] |
|
|
16
|
-
| **last_uri** | **String** | | [optional] |
|
|
17
15
|
| **self_uri** | **String** | | [optional] |
|
|
18
16
|
| **next_uri** | **String** | | [optional] |
|
|
17
|
+
| **previous_uri** | **String** | | [optional] |
|
|
18
|
+
| **last_uri** | **String** | | [optional] |
|
|
19
19
|
| **page_count** | **Integer** | | [optional] |
|
|
20
20
|
{: class="table table-striped"}
|
|
21
21
|
|
|
@@ -0,0 +1,17 @@
|
|
|
1
|
+
---
|
|
2
|
+
title: RoutePathRequest
|
|
3
|
+
---
|
|
4
|
+
## PureCloud::RoutePathRequest
|
|
5
|
+
|
|
6
|
+
## Properties
|
|
7
|
+
|
|
8
|
+
|Name | Type | Description | Notes|
|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
|
10
|
+
| **queue_id** | **String** | The ID of the queue to associate with the route path | |
|
|
11
|
+
| **media_type** | **String** | The media type of the given queue to associate with the route path | |
|
|
12
|
+
| **language_id** | **String** | The ID of the language to associate with the route path | [optional] |
|
|
13
|
+
| **skill_ids** | **Array<String>** | The set of skill IDs to associate with the route path | [optional] |
|
|
14
|
+
| **source_planning_group** | [**SourcePlanningGroupRequest**](SourcePlanningGroupRequest.html) | The planning group from which to copy route paths | [optional] |
|
|
15
|
+
{: class="table table-striped"}
|
|
16
|
+
|
|
17
|
+
|
|
@@ -0,0 +1,16 @@
|
|
|
1
|
+
---
|
|
2
|
+
title: RoutePathResponse
|
|
3
|
+
---
|
|
4
|
+
## PureCloud::RoutePathResponse
|
|
5
|
+
|
|
6
|
+
## Properties
|
|
7
|
+
|
|
8
|
+
|Name | Type | Description | Notes|
|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
|
10
|
+
| **queue** | [**QueueReference**](QueueReference.html) | The ID of the queue associated with the route path | [optional] |
|
|
11
|
+
| **media_type** | **String** | The media type of the given queue associated with the route path | [optional] |
|
|
12
|
+
| **language** | [**LanguageReference**](LanguageReference.html) | The ID of the language associated with the route path | [optional] |
|
|
13
|
+
| **skills** | [**Array<RoutingSkillReference>**](RoutingSkillReference.html) | The set of skills associated with the route path | [optional] |
|
|
14
|
+
{: class="table table-striped"}
|
|
15
|
+
|
|
16
|
+
|
data/docs/RoutingApi.md
CHANGED
|
@@ -15,6 +15,7 @@ Method | Description
|
|
|
15
15
|
[**delete_routing_queue_wrapupcode**](RoutingApi.html#delete_routing_queue_wrapupcode) | Delete a wrap-up code from a queue
|
|
16
16
|
[**delete_routing_settings**](RoutingApi.html#delete_routing_settings) | Delete an organization's routing settings
|
|
17
17
|
[**delete_routing_skill**](RoutingApi.html#delete_routing_skill) | Delete Routing Skill
|
|
18
|
+
[**delete_routing_sms_address**](RoutingApi.html#delete_routing_sms_address) | Delete an Address by Id for SMS
|
|
18
19
|
[**delete_routing_sms_phonenumber**](RoutingApi.html#delete_routing_sms_phonenumber) | Delete a phone number provisioned for SMS.
|
|
19
20
|
[**delete_routing_user_utilization**](RoutingApi.html#delete_routing_user_utilization) | Delete the user's max utilization settings and revert to the organization-wide default.
|
|
20
21
|
[**delete_routing_utilization**](RoutingApi.html#delete_routing_utilization) | Delete the organization-wide max utilization settings and revert to the system default.
|
|
@@ -55,6 +56,7 @@ Method | Description
|
|
|
55
56
|
[**get_user_queues**](RoutingApi.html#get_user_queues) | Get queues for user
|
|
56
57
|
[**get_user_routinglanguages**](RoutingApi.html#get_user_routinglanguages) | List routing language for user
|
|
57
58
|
[**get_user_routingskills**](RoutingApi.html#get_user_routingskills) | List routing skills for user
|
|
59
|
+
[**patch_routing_email_domain**](RoutingApi.html#patch_routing_email_domain) | Update domain settings
|
|
58
60
|
[**patch_routing_queue_user**](RoutingApi.html#patch_routing_queue_user) | Update the ring number OR joined status for a User in a Queue
|
|
59
61
|
[**patch_routing_queue_users**](RoutingApi.html#patch_routing_queue_users) | Join or unjoin a set of users for a queue
|
|
60
62
|
[**patch_routing_settings_contactcenter**](RoutingApi.html#patch_routing_settings_contactcenter) | Update Contact Center Settings
|
|
@@ -65,6 +67,7 @@ Method | Description
|
|
|
65
67
|
[**patch_user_routingskills_bulk**](RoutingApi.html#patch_user_routingskills_bulk) | Bulk add routing skills to user
|
|
66
68
|
[**post_analytics_queues_observations_query**](RoutingApi.html#post_analytics_queues_observations_query) | Query for queue observations
|
|
67
69
|
[**post_routing_email_domain_routes**](RoutingApi.html#post_routing_email_domain_routes) | Create a route
|
|
70
|
+
[**post_routing_email_domain_testconnection**](RoutingApi.html#post_routing_email_domain_testconnection) | Tests the custom SMTP server integration connection set on this domain
|
|
68
71
|
[**post_routing_email_domains**](RoutingApi.html#post_routing_email_domains) | Create a domain
|
|
69
72
|
[**post_routing_languages**](RoutingApi.html#post_routing_languages) | Create Language
|
|
70
73
|
[**post_routing_queue_users**](RoutingApi.html#post_routing_queue_users) | Bulk add or delete up to 100 queue members
|
|
@@ -544,6 +547,70 @@ nil (empty response body)
|
|
|
544
547
|
|
|
545
548
|
|
|
546
549
|
|
|
550
|
+
<a name="delete_routing_sms_address"></a>
|
|
551
|
+
|
|
552
|
+
## delete_routing_sms_address(address_id)
|
|
553
|
+
|
|
554
|
+
|
|
555
|
+
|
|
556
|
+
Delete an Address by Id for SMS
|
|
557
|
+
|
|
558
|
+
|
|
559
|
+
|
|
560
|
+
Wraps DELETE /api/v2/routing/sms/addresses/{addressId}
|
|
561
|
+
|
|
562
|
+
Requires ALL permissions:
|
|
563
|
+
|
|
564
|
+
* sms:phoneNumber:delete
|
|
565
|
+
|
|
566
|
+
|
|
567
|
+
### Example
|
|
568
|
+
```{"language":"ruby"}
|
|
569
|
+
# load the gem
|
|
570
|
+
require 'purecloudplatformclientv2'
|
|
571
|
+
# setup authorization
|
|
572
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
573
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
574
|
+
environment = "mypurecloud.com"
|
|
575
|
+
|
|
576
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
577
|
+
|
|
578
|
+
PureCloud.configure do |config|
|
|
579
|
+
config.access_token = @authToken
|
|
580
|
+
end
|
|
581
|
+
|
|
582
|
+
api_instance = PureCloud::RoutingApi.new
|
|
583
|
+
|
|
584
|
+
address_id = "address_id_example" # String | Address ID
|
|
585
|
+
|
|
586
|
+
|
|
587
|
+
begin
|
|
588
|
+
#Delete an Address by Id for SMS
|
|
589
|
+
api_instance.delete_routing_sms_address(address_id)
|
|
590
|
+
rescue PureCloud::ApiError => e
|
|
591
|
+
puts "Exception when calling RoutingApi->delete_routing_sms_address: #{e}"
|
|
592
|
+
end
|
|
593
|
+
```
|
|
594
|
+
|
|
595
|
+
### Parameters
|
|
596
|
+
|
|
597
|
+
Name | Type | Description | Notes
|
|
598
|
+
------------- | ------------- | ------------- | -------------
|
|
599
|
+
**address_id** | **String**| Address ID | |
|
|
600
|
+
{: class="table table-striped"}
|
|
601
|
+
|
|
602
|
+
|
|
603
|
+
### Return type
|
|
604
|
+
|
|
605
|
+
nil (empty response body)
|
|
606
|
+
|
|
607
|
+
### HTTP request headers
|
|
608
|
+
|
|
609
|
+
- **Content-Type**: application/json
|
|
610
|
+
- **Accept**: application/json
|
|
611
|
+
|
|
612
|
+
|
|
613
|
+
|
|
547
614
|
<a name="delete_routing_sms_phonenumber"></a>
|
|
548
615
|
|
|
549
616
|
## delete_routing_sms_phonenumber(address_id)
|
|
@@ -3267,6 +3334,74 @@ Name | Type | Description | Notes
|
|
|
3267
3334
|
|
|
3268
3335
|
|
|
3269
3336
|
|
|
3337
|
+
<a name="patch_routing_email_domain"></a>
|
|
3338
|
+
|
|
3339
|
+
## [**InboundDomain**](InboundDomain.html) patch_routing_email_domain(domain_id, body)
|
|
3340
|
+
|
|
3341
|
+
|
|
3342
|
+
|
|
3343
|
+
Update domain settings
|
|
3344
|
+
|
|
3345
|
+
|
|
3346
|
+
|
|
3347
|
+
Wraps PATCH /api/v2/routing/email/domains/{domainId}
|
|
3348
|
+
|
|
3349
|
+
Requires ALL permissions:
|
|
3350
|
+
|
|
3351
|
+
* routing:email:manage
|
|
3352
|
+
|
|
3353
|
+
|
|
3354
|
+
### Example
|
|
3355
|
+
```{"language":"ruby"}
|
|
3356
|
+
# load the gem
|
|
3357
|
+
require 'purecloudplatformclientv2'
|
|
3358
|
+
# setup authorization
|
|
3359
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
3360
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
3361
|
+
environment = "mypurecloud.com"
|
|
3362
|
+
|
|
3363
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
3364
|
+
|
|
3365
|
+
PureCloud.configure do |config|
|
|
3366
|
+
config.access_token = @authToken
|
|
3367
|
+
end
|
|
3368
|
+
|
|
3369
|
+
api_instance = PureCloud::RoutingApi.new
|
|
3370
|
+
|
|
3371
|
+
domain_id = "domain_id_example" # String | domain ID
|
|
3372
|
+
|
|
3373
|
+
body = PureCloud::InboundDomainPatchRequest.new # InboundDomainPatchRequest | Domain settings
|
|
3374
|
+
|
|
3375
|
+
|
|
3376
|
+
begin
|
|
3377
|
+
#Update domain settings
|
|
3378
|
+
result = api_instance.patch_routing_email_domain(domain_id, body)
|
|
3379
|
+
p result
|
|
3380
|
+
rescue PureCloud::ApiError => e
|
|
3381
|
+
puts "Exception when calling RoutingApi->patch_routing_email_domain: #{e}"
|
|
3382
|
+
end
|
|
3383
|
+
```
|
|
3384
|
+
|
|
3385
|
+
### Parameters
|
|
3386
|
+
|
|
3387
|
+
Name | Type | Description | Notes
|
|
3388
|
+
------------- | ------------- | ------------- | -------------
|
|
3389
|
+
**domain_id** | **String**| domain ID | |
|
|
3390
|
+
**body** | [**InboundDomainPatchRequest**](InboundDomainPatchRequest.html)| Domain settings | |
|
|
3391
|
+
{: class="table table-striped"}
|
|
3392
|
+
|
|
3393
|
+
|
|
3394
|
+
### Return type
|
|
3395
|
+
|
|
3396
|
+
[**InboundDomain**](InboundDomain.html)
|
|
3397
|
+
|
|
3398
|
+
### HTTP request headers
|
|
3399
|
+
|
|
3400
|
+
- **Content-Type**: application/json
|
|
3401
|
+
- **Accept**: application/json
|
|
3402
|
+
|
|
3403
|
+
|
|
3404
|
+
|
|
3270
3405
|
<a name="patch_routing_queue_user"></a>
|
|
3271
3406
|
|
|
3272
3407
|
## [**QueueMember**](QueueMember.html) patch_routing_queue_user(queue_id, member_id, body)
|
|
@@ -3955,6 +4090,75 @@ Name | Type | Description | Notes
|
|
|
3955
4090
|
|
|
3956
4091
|
|
|
3957
4092
|
|
|
4093
|
+
<a name="post_routing_email_domain_testconnection"></a>
|
|
4094
|
+
|
|
4095
|
+
## [**TestMessage**](TestMessage.html) post_routing_email_domain_testconnection(domain_id, opts)
|
|
4096
|
+
|
|
4097
|
+
|
|
4098
|
+
|
|
4099
|
+
Tests the custom SMTP server integration connection set on this domain
|
|
4100
|
+
|
|
4101
|
+
The request body is optional. If omitted, this endpoint will just test the connection of the Custom SMTP Server. If the body is specified, there will be an attempt to send an email message to the server.
|
|
4102
|
+
|
|
4103
|
+
Wraps POST /api/v2/routing/email/domains/{domainId}/testconnection
|
|
4104
|
+
|
|
4105
|
+
Requires ALL permissions:
|
|
4106
|
+
|
|
4107
|
+
* routing:email:manage
|
|
4108
|
+
|
|
4109
|
+
|
|
4110
|
+
### Example
|
|
4111
|
+
```{"language":"ruby"}
|
|
4112
|
+
# load the gem
|
|
4113
|
+
require 'purecloudplatformclientv2'
|
|
4114
|
+
# setup authorization
|
|
4115
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
4116
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
4117
|
+
environment = "mypurecloud.com"
|
|
4118
|
+
|
|
4119
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
4120
|
+
|
|
4121
|
+
PureCloud.configure do |config|
|
|
4122
|
+
config.access_token = @authToken
|
|
4123
|
+
end
|
|
4124
|
+
|
|
4125
|
+
api_instance = PureCloud::RoutingApi.new
|
|
4126
|
+
|
|
4127
|
+
domain_id = "domain_id_example" # String | domain ID
|
|
4128
|
+
|
|
4129
|
+
opts = {
|
|
4130
|
+
body: PureCloud::TestMessage.new # TestMessage | TestMessage
|
|
4131
|
+
}
|
|
4132
|
+
|
|
4133
|
+
begin
|
|
4134
|
+
#Tests the custom SMTP server integration connection set on this domain
|
|
4135
|
+
result = api_instance.post_routing_email_domain_testconnection(domain_id, opts)
|
|
4136
|
+
p result
|
|
4137
|
+
rescue PureCloud::ApiError => e
|
|
4138
|
+
puts "Exception when calling RoutingApi->post_routing_email_domain_testconnection: #{e}"
|
|
4139
|
+
end
|
|
4140
|
+
```
|
|
4141
|
+
|
|
4142
|
+
### Parameters
|
|
4143
|
+
|
|
4144
|
+
Name | Type | Description | Notes
|
|
4145
|
+
------------- | ------------- | ------------- | -------------
|
|
4146
|
+
**domain_id** | **String**| domain ID | |
|
|
4147
|
+
**body** | [**TestMessage**](TestMessage.html)| TestMessage | [optional] |
|
|
4148
|
+
{: class="table table-striped"}
|
|
4149
|
+
|
|
4150
|
+
|
|
4151
|
+
### Return type
|
|
4152
|
+
|
|
4153
|
+
[**TestMessage**](TestMessage.html)
|
|
4154
|
+
|
|
4155
|
+
### HTTP request headers
|
|
4156
|
+
|
|
4157
|
+
- **Content-Type**: application/json
|
|
4158
|
+
- **Accept**: application/json
|
|
4159
|
+
|
|
4160
|
+
|
|
4161
|
+
|
|
3958
4162
|
<a name="post_routing_email_domains"></a>
|
|
3959
4163
|
|
|
3960
4164
|
## [**InboundDomain**](InboundDomain.html) post_routing_email_domains(body)
|