helpdesk 0.0.2 → 0.0.3
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- checksums.yaml +4 -4
- data/app/assets/javascripts/helpdesk/admin/tickets.js +1 -13
- data/app/assets/javascripts/helpdesk/application.js +0 -1
- data/app/assets/stylesheets/helpdesk/admin.css +0 -2
- data/app/assets/stylesheets/helpdesk/imports.css.scss +34 -0
- data/app/controllers/helpdesk/admin/base_controller.rb +2 -2
- data/app/controllers/helpdesk/admin/faqs_controller.rb +2 -7
- data/app/controllers/helpdesk/admin/subscribers_controller.rb +2 -8
- data/app/controllers/helpdesk/admin/ticket_types_controller.rb +3 -9
- data/app/controllers/helpdesk/admin/tickets_controller.rb +9 -21
- data/app/controllers/helpdesk/application_controller.rb +9 -4
- data/app/controllers/helpdesk/dashboard_controller.rb +2 -2
- data/app/controllers/helpdesk/faqs_controller.rb +80 -2
- data/app/controllers/helpdesk/subscribers_controller.rb +41 -18
- data/app/controllers/helpdesk/tickets_controller.rb +15 -20
- data/app/helpers/helpdesk/admin/tickets_helper.rb +0 -9
- data/app/helpers/helpdesk/helpdesk_helper.rb +6 -30
- data/app/helpers/helpdesk/tickets_helper.rb +0 -3
- data/app/mailers/helpdesk/comment_by_requester_confirmation +38 -0
- data/app/mailers/helpdesk/notifications_mailer.rb +1 -2
- data/app/models/helpdesk/comment.rb +5 -11
- data/app/models/helpdesk/faq.rb +1 -1
- data/app/models/helpdesk/ticket.rb +24 -27
- data/app/models/helpdesk/ticket_type.rb +4 -4
- data/app/views/helpdesk/admin/faqs/_form.html.haml +2 -2
- data/app/views/helpdesk/admin/faqs/edit.html.haml +9 -6
- data/app/views/helpdesk/admin/faqs/index.html.haml +2 -2
- data/app/views/helpdesk/admin/faqs/new.html.haml +1 -2
- data/app/views/helpdesk/admin/faqs/show.html.haml +1 -1
- data/app/views/helpdesk/admin/subscribers/edit.html.haml +1 -2
- data/app/views/helpdesk/admin/subscribers/index.html.haml +2 -3
- data/app/views/helpdesk/admin/subscribers/new.html.haml +1 -2
- data/app/views/helpdesk/admin/ticket_types/edit.html.haml +1 -2
- data/app/views/helpdesk/admin/ticket_types/index.html.haml +1 -1
- data/app/views/helpdesk/admin/ticket_types/new.html.haml +1 -2
- data/app/views/helpdesk/admin/tickets/_form.html.haml +9 -9
- data/app/views/helpdesk/admin/tickets/_ticket.html.haml +16 -15
- data/app/views/helpdesk/admin/tickets/edit.html.haml +5 -5
- data/app/views/helpdesk/admin/tickets/index.html.haml +5 -7
- data/app/views/helpdesk/admin/tickets/list.html.haml +2 -3
- data/app/views/helpdesk/admin/tickets/new.html.haml +2 -2
- data/app/views/helpdesk/admin/tickets/show.html.haml +9 -9
- data/app/views/helpdesk/faqs/_form.html.erb +33 -0
- data/app/views/helpdesk/faqs/edit.html.erb +6 -0
- data/app/views/helpdesk/faqs/index.html.erb +29 -0
- data/app/views/helpdesk/faqs/new.html.erb +5 -0
- data/app/views/helpdesk/faqs/show.html.erb +25 -0
- data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_confirmation.pl.html.haml +32 -0
- data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_notification.pl.html.haml +28 -0
- data/app/views/helpdesk/notifications_mailer/comment_by_requester_confirmation.pl.html.haml +32 -0
- data/app/views/helpdesk/notifications_mailer/comment_by_requester_notification.pl.html.haml +42 -0
- data/app/views/helpdesk/notifications_mailer/ticket_created_confirmation.pl.html.haml +34 -0
- data/app/views/helpdesk/notifications_mailer/ticket_created_notification.pl.html.haml +42 -0
- data/app/views/helpdesk/tickets/_form.html.haml +11 -11
- data/app/views/helpdesk/tickets/_ticket.html.haml +10 -10
- data/app/views/helpdesk/tickets/index.html.haml +2 -3
- data/app/views/helpdesk/tickets/new.html.haml +2 -2
- data/app/views/helpdesk/tickets/show.html.haml +12 -16
- data/app/views/layouts/helpdesk/_topmenu.html.haml +21 -27
- data/app/views/layouts/helpdesk/_topuser.html.haml +9 -32
- data/app/views/layouts/helpdesk/admin.html.haml +6 -14
- data/app/views/layouts/helpdesk/user.html.haml +6 -14
- data/config/initializers/simple_form.rb +144 -85
- data/config/locales/helpdesk.en.yml +3 -107
- data/config/locales/helpdesk.pl.yml +7 -46
- data/config/routes.rb +5 -6
- data/db/migrate/20130521105605_create_helpdesk_ticket_types.rb +1 -21
- data/db/migrate/20130521132216_add_tr_class_to_ticket_type.rb +5 -0
- data/lib/generators/helpdesk/install_generator.rb +0 -11
- data/lib/generators/helpdesk/templates/README +9 -17
- data/lib/generators/helpdesk/templates/helpdesk.rb +6 -9
- data/lib/helpdesk.rb +4 -4
- data/lib/helpdesk/engine.rb +0 -8
- data/lib/helpdesk/version.rb +1 -1
- metadata +28 -137
- data/app/assets/stylesheets/helpdesk/imports.css.sass +0 -0
- data/app/views/helpdesk/faqs/index.html.haml +0 -20
- data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_confirmation.html.haml +0 -15
- data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_notification.html.haml +0 -19
- data/app/views/helpdesk/notifications_mailer/comment_by_requester_confirmation.html.haml +0 -16
- data/app/views/helpdesk/notifications_mailer/comment_by_requester_notification.html.haml +0 -27
- data/app/views/helpdesk/notifications_mailer/ticket_created_confirmation.html.haml +0 -16
- data/app/views/helpdesk/notifications_mailer/ticket_created_notification.html.haml +0 -21
- data/app/views/layouts/mailer_layout.html.haml +0 -20
- data/config/initializers/globalize.rb +0 -4
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%div.content
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%div.pageContainer
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%h1
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= t('helpdesk.faqs.title_s')
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%ol#faq
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- @faqs.each do |faq|
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%li{:id=>"link#{faq.id}"}
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%h3
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= link_to faq.title, "\#link#{faq.id}"
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%div{style:"display:none"}
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= raw faq.text
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- content_for :scripts do
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:javascript
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$(document).ready(function(){
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$('ol#faq li h3').click(function () {
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$(this).parent().find('div').slideToggle('fast');
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});
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$("a[href='" + window.location.hash + "']").click();
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});
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- content_for :title do
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= t('helpdesk.mailer.comment_by_helpdesk_confirmation.title')
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%p
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= t('helpdesk.mailer.comment_by_helpdesk_confirmation.re_ticket')
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= @comment.ticket.subject
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%p
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= t('helpdesk.mailer.comment_by_helpdesk_confirmation.response_content')
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%br
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= simple_format(@comment.comment)
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%br
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%p
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= t('helpdesk.mailer.ticket_url_title')
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%a{:href=>ticket_url(:locale=>I18n.locale, :id=>@comment.ticket)}<>
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= ticket_url(:locale=>I18n.locale, :id=>@comment.ticket)
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%br
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- content_for :title do
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= t('helpdesk.mailer.comment_by_helpdesk_notification.title', user: @comment.ticket.requester.send Helpdesk.display_user.to_sym)
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= @comment.ticket.subject
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%p
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= t('helpdesk.mailer.comment_by_helpdesk_notification.comment_content'_
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%br
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= simple_format(@comment.comment)
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%br
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%p
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= t('helpdesk.mailer.ticket_url_title')
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%a{:href=>ticket_url(:locale=>I18n.locale, :id=>@comment.ticket, :anchor=>"comment#{@comment.id}")}<>
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- content_for :title do
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= t('helpdesk.mailer.comment_by_requester_confirmation.title', user: @comment.ticket.requester.send(Helpdesk.display_user.to_sym))
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%p
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= t('helpdesk.mailer.comment_by_requester_confirmation.subject', subject: @comment.ticket.subject)
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%p
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= t('helpdesk.mailer.comment_by_requester_confirmation.comment_content')
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%br
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= simple_format(@comment.comment)
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%br
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%p
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= t('helpdesk.mailer.ticket_url_title')
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%a{:href=>ticket_url(:locale=>I18n.locale, :id=>@comment.ticket)}<>
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= ticket_url(:locale=>I18n.locale, :id=>@comment.ticket)
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%br
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= t('helpdesk.mailer.ticket_created_confirmation.info_time')
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- content_for :title do
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= t('helpdesk.mailer.comment_by_requester_notification.title')
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= @comment.ticket.subject
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%p
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= t('helpdesk.mailer.comment_by_requester_notification.comment_content')
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%br
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= simple_format(@comment.comment)
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%br
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%br
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%p
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= t('helpdesk.mailer.ticket_created_notification.requester_info')
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%br
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= @comment.author.send Helpdesk.display_user.to_sym
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%br
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= @comment.author.send Helpdesk.display_user_uniq_info.to_sym
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%br
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%p
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= t('helpdesk.mailer.ticket_url_title')
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%a{:href=>admin_ticket_url(:locale=>I18n.locale, :id=>@comment.ticket)}<>
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= admin_ticket_url(:locale=>I18n.locale, :id=>@comment.ticket)
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- content_for :title do
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= t('helpdesk.mailer.ticket_created_confirmation.title', user: @ticket.requester.send(Helpdesk.display_user.to_sym) )
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%p
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= t('helpdesk.mailer.ticket_created_confirmation.subject')
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= @ticket.subject
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%p
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= t('helpdesk.mailer.ticket_created_confirmation.ticket_content')
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%br
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= simple_format(@ticket.description)
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%br
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%p
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= t('helpdesk.mailer.ticket_url_title')
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%a{:href=>ticket_url(:locale=>I18n.locale, :id=>@ticket)}<>
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= ticket_url(:locale=>I18n.locale, :id=>@ticket)
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%br
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= t('helpdesk.mailer.ticket_created_confirmation.info_time')
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- content_for :title do
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= t('helpdesk.mailer.ticket_created_notification.title')
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= @ticket.ticket_type.title
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%p
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= t('helpdesk.mailer.ticket_created_notification.ticket_content')
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%br
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= simple_format(@ticket.description)
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%br
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%br
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%p
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= t('helpdesk.mailer.ticket_created_notification.requester_info')
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%br
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= @ticket.requester.send Helpdesk.display_user.to_sym
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%br
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= @ticket.requester.send Helpdesk.display_user_uniq_info.to_sym
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%br
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%p
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= t('helpdesk.mailer.ticket_url_title')
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%a{:href=>admin_ticket_url(:locale=>I18n.locale, :id=>@ticket)}<>
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= admin_ticket_url(:locale=>I18n.locale, :id=>@ticket)
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:plain
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
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%html
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%head
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%body
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%div{:style=>'margin: 0px; padding: 20px 0px; background-color: #f0f0f0;'}
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%div{:style=>'margin: 0px auto; width: 600px; background-color: #fafafa; padding: 20px; border-radius: 2px; box-shadow: 0px 1px 3px 0px rgba(0, 0, 0, 0.3);'}
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%h2
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=yield :title
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%div
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= yield
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%p
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= t('helpdesk.mailer.footer_nice')
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%br
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= Helpdesk.site_name
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%br
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%a{:href=>'http://'+Helpdesk.site_address}
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= Helpdesk.site_address
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%div{:style=>'padding: 8px 0px; font-size: 12px; font-family: "Helvetica", "Arial", Sans-serif; text-align: justify; border-top: 0px solid #c0c0c0; color: #808080; '}
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= t('helpdesk.mailer.footer_info', url: root_url).html_safe
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