helpdesk 0.0.2 → 0.0.3
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/app/assets/javascripts/helpdesk/admin/tickets.js +1 -13
- data/app/assets/javascripts/helpdesk/application.js +0 -1
- data/app/assets/stylesheets/helpdesk/admin.css +0 -2
- data/app/assets/stylesheets/helpdesk/imports.css.scss +34 -0
- data/app/controllers/helpdesk/admin/base_controller.rb +2 -2
- data/app/controllers/helpdesk/admin/faqs_controller.rb +2 -7
- data/app/controllers/helpdesk/admin/subscribers_controller.rb +2 -8
- data/app/controllers/helpdesk/admin/ticket_types_controller.rb +3 -9
- data/app/controllers/helpdesk/admin/tickets_controller.rb +9 -21
- data/app/controllers/helpdesk/application_controller.rb +9 -4
- data/app/controllers/helpdesk/dashboard_controller.rb +2 -2
- data/app/controllers/helpdesk/faqs_controller.rb +80 -2
- data/app/controllers/helpdesk/subscribers_controller.rb +41 -18
- data/app/controllers/helpdesk/tickets_controller.rb +15 -20
- data/app/helpers/helpdesk/admin/tickets_helper.rb +0 -9
- data/app/helpers/helpdesk/helpdesk_helper.rb +6 -30
- data/app/helpers/helpdesk/tickets_helper.rb +0 -3
- data/app/mailers/helpdesk/comment_by_requester_confirmation +38 -0
- data/app/mailers/helpdesk/notifications_mailer.rb +1 -2
- data/app/models/helpdesk/comment.rb +5 -11
- data/app/models/helpdesk/faq.rb +1 -1
- data/app/models/helpdesk/ticket.rb +24 -27
- data/app/models/helpdesk/ticket_type.rb +4 -4
- data/app/views/helpdesk/admin/faqs/_form.html.haml +2 -2
- data/app/views/helpdesk/admin/faqs/edit.html.haml +9 -6
- data/app/views/helpdesk/admin/faqs/index.html.haml +2 -2
- data/app/views/helpdesk/admin/faqs/new.html.haml +1 -2
- data/app/views/helpdesk/admin/faqs/show.html.haml +1 -1
- data/app/views/helpdesk/admin/subscribers/edit.html.haml +1 -2
- data/app/views/helpdesk/admin/subscribers/index.html.haml +2 -3
- data/app/views/helpdesk/admin/subscribers/new.html.haml +1 -2
- data/app/views/helpdesk/admin/ticket_types/edit.html.haml +1 -2
- data/app/views/helpdesk/admin/ticket_types/index.html.haml +1 -1
- data/app/views/helpdesk/admin/ticket_types/new.html.haml +1 -2
- data/app/views/helpdesk/admin/tickets/_form.html.haml +9 -9
- data/app/views/helpdesk/admin/tickets/_ticket.html.haml +16 -15
- data/app/views/helpdesk/admin/tickets/edit.html.haml +5 -5
- data/app/views/helpdesk/admin/tickets/index.html.haml +5 -7
- data/app/views/helpdesk/admin/tickets/list.html.haml +2 -3
- data/app/views/helpdesk/admin/tickets/new.html.haml +2 -2
- data/app/views/helpdesk/admin/tickets/show.html.haml +9 -9
- data/app/views/helpdesk/faqs/_form.html.erb +33 -0
- data/app/views/helpdesk/faqs/edit.html.erb +6 -0
- data/app/views/helpdesk/faqs/index.html.erb +29 -0
- data/app/views/helpdesk/faqs/new.html.erb +5 -0
- data/app/views/helpdesk/faqs/show.html.erb +25 -0
- data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_confirmation.pl.html.haml +32 -0
- data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_notification.pl.html.haml +28 -0
- data/app/views/helpdesk/notifications_mailer/comment_by_requester_confirmation.pl.html.haml +32 -0
- data/app/views/helpdesk/notifications_mailer/comment_by_requester_notification.pl.html.haml +42 -0
- data/app/views/helpdesk/notifications_mailer/ticket_created_confirmation.pl.html.haml +34 -0
- data/app/views/helpdesk/notifications_mailer/ticket_created_notification.pl.html.haml +42 -0
- data/app/views/helpdesk/tickets/_form.html.haml +11 -11
- data/app/views/helpdesk/tickets/_ticket.html.haml +10 -10
- data/app/views/helpdesk/tickets/index.html.haml +2 -3
- data/app/views/helpdesk/tickets/new.html.haml +2 -2
- data/app/views/helpdesk/tickets/show.html.haml +12 -16
- data/app/views/layouts/helpdesk/_topmenu.html.haml +21 -27
- data/app/views/layouts/helpdesk/_topuser.html.haml +9 -32
- data/app/views/layouts/helpdesk/admin.html.haml +6 -14
- data/app/views/layouts/helpdesk/user.html.haml +6 -14
- data/config/initializers/simple_form.rb +144 -85
- data/config/locales/helpdesk.en.yml +3 -107
- data/config/locales/helpdesk.pl.yml +7 -46
- data/config/routes.rb +5 -6
- data/db/migrate/20130521105605_create_helpdesk_ticket_types.rb +1 -21
- data/db/migrate/20130521132216_add_tr_class_to_ticket_type.rb +5 -0
- data/lib/generators/helpdesk/install_generator.rb +0 -11
- data/lib/generators/helpdesk/templates/README +9 -17
- data/lib/generators/helpdesk/templates/helpdesk.rb +6 -9
- data/lib/helpdesk.rb +4 -4
- data/lib/helpdesk/engine.rb +0 -8
- data/lib/helpdesk/version.rb +1 -1
- metadata +28 -137
- data/app/assets/stylesheets/helpdesk/imports.css.sass +0 -0
- data/app/views/helpdesk/faqs/index.html.haml +0 -20
- data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_confirmation.html.haml +0 -15
- data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_notification.html.haml +0 -19
- data/app/views/helpdesk/notifications_mailer/comment_by_requester_confirmation.html.haml +0 -16
- data/app/views/helpdesk/notifications_mailer/comment_by_requester_notification.html.haml +0 -27
- data/app/views/helpdesk/notifications_mailer/ticket_created_confirmation.html.haml +0 -16
- data/app/views/helpdesk/notifications_mailer/ticket_created_notification.html.haml +0 -21
- data/app/views/layouts/mailer_layout.html.haml +0 -20
- data/config/initializers/globalize.rb +0 -4
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= render 'layouts/helpdesk/topuser'
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inputs = %w[
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CollectionSelectInput
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DateTimeInput
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FileInput
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]
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# Instead of creating top-level custom input classes like TextInput, we wrap it into a module and override
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# mapping in SimpleForm::FormBuilder directly
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#
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unless Module.const_defined?(:SimpleFormBootstrapInputs)
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SimpleFormBootstrapInputs = Module.new
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inputs.each do |input_type|
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superclass = "SimpleForm::Inputs::#{input_type}".constantize
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new_class = SimpleFormBootstrapInputs.const_set(input_type, Class.new(superclass) do
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# end
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# Use this setup block to configure all options available in SimpleForm.
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SimpleForm.setup do |config|
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# Wrappers are used by the form builder to generate a
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# complete input. You can remove any component from the
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# wrapper, change the order or even add your own to the
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# stack. The options given below are used to wrap the
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# whole input.
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:hint_class => :field_with_hint, :error_class => :field_with_errors do |b|
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## Extensions enabled by default
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# Any of these extensions can be disabled for a
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# given input by passing: `f.input EXTENSION_NAME => false`.
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# You can make any of these extensions optional by
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# renaming `b.use` to `b.optional`.
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# Determines whether to use HTML5 (:email, :url, ...)
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# and required attributes
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b.use :html5
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## Optional extensions
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# to the input. If so, they will retrieve the values from the model
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# if any exists. If you want to enable the lookup for any of those
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# extensions by default, you can change `b.optional` to `b.use`.
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b.optional :maxlength
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## Inputs
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b.use :hint, :wrap_with => { :tag => :span, :class => :hint }
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b.use :error, :wrap_with => { :tag => :span, :class => :error }
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input.use :hint, wrap_with: { tag: 'span', class: 'help-block' }
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input.use :error, wrap_with: { tag: 'span', class: 'help-block has-error' }
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b.use :label
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b.wrapper :tag => 'div', :class => 'controls' do |ba|
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ba.use :input
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ba.use :error, :wrap_with => { :tag => 'span', :class => 'help-inline' }
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b.wrapper :tag => 'div', :class => 'controls' do |input|
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prepend.use :input
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end
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append.use :input
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end
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@@ -1,111 +1,7 @@
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en:
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helpdesk:
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Destroy: Delete
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name: Helpdesk
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new_ticket: New
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tickets:
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new: New Issue
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my: My Issue
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unassigned: Unassigned
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closed: Closed Issues
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all: All issues
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title: Issues
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active: Active Issues
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assignee_to: Assigned to
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assign_me: I take it
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not_assigned: Not assigned
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is_now_assigned: "Issue %{subject} has been assigned to you"
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visible_to_autor: Visible to the author - send an email
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you_have_no_tickets: "No issues "
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ticket_closed: Issues closed
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subject: Subject of
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description: Content
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cancel: cancel
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send: Send
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ticket: Issue
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faq: FAQ
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comments:
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title: Comments
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note: Memo
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send: Sent
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received: Received
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note: note
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author: Re. author
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helpdesk: Re. BOK
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ticket_types:
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title: Types of issues
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new: A new type of issues
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all: All kinds of issues
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active: Active types of issues
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inactive: Inactive types of issues
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4
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+
name: Helpdesk Foo
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new_ticket: New Ticket
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my_tickets: My Tickets
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dashboard: Dashboard
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subscribers:
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title: Subscribers
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confirmed: Confirmed subskrybenci
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unconfirmed: Unconfirmed
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all: All Subscribers
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new: Add Subscriber
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faqs:
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title: FAQ
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title_s: Frequently Asked Questions
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active: Active Questions
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inactive: Inactive questions
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all: All the questions
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new: New Question
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by: by
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faq:
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active: active
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inactive: inactive
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mailer:
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comment_by_helpdesk_confirmation:
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title: "Response to the issue was sent"
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re_ticket: "New comment for Issue:"
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response_content: "Content of the comment:"
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comment_by_helpdesk_notification:
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title: "%{user}, new reply received for issue:"
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comment_content: "Content of the comment:"
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comment_by_requester_notification:
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title: "New reply received for issue:"
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comment_content: "Content of the comment:"
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comment_by_requester_confirmation:
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|
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title: "%{user}, thank you for submitting a comment to the Issue"
|
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subject: "New comment for Issie - %{subject}"
|
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|
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comment_content: "Content of the comment:"
|
|
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|
-
ticket_created_confirmation:
|
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|
-
title: "%{user}, thank you for submitting"
|
|
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|
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subject: "Your issue subject is:"
|
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|
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ticket_content: "Content of the issue:"
|
|
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|
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info_time: "We appreciate your time, so we will try to respond as quickly as possible."
|
|
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|
-
ticket_created_notification:
|
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|
-
title: "New Issue was created"
|
|
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|
-
requester_info: "Author"
|
|
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|
-
ticket_content: "The content of the issue:"
|
|
91
|
-
ticket_url_title: "At this address you can track the issue:"
|
|
92
|
-
footer_info: "This message has been generated automatically. Do not answer it. If you do not have initiated action to send this message please report it to us <a href=\"%{url}\"> clicking here </a>."
|
|
93
|
-
footer_nice: "Have a nice day"
|
|
94
|
-
|
|
95
|
-
activerecord:
|
|
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|
-
models:
|
|
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|
-
Helpdesk: helpdesk
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|
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|
-
helpdesk/ticket: Issue
|
|
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|
-
helpdesk/comment: Comment
|
|
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|
-
attributes:
|
|
101
|
-
helpdesk/comment:
|
|
102
|
-
comment: Additional description
|
|
103
|
-
public: Visible/Send Email
|
|
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|
-
helpdesk/ticket:
|
|
105
|
-
requester_id: Requester
|
|
106
|
-
subject: Subject
|
|
107
|
-
Status: Status
|
|
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|
-
assignee_id: Assigned
|
|
109
|
-
ticket_type_id: Type of notification
|
|
110
|
-
Description: Description
|
|
111
|
-
comments: More details
|
|
@@ -1,7 +1,6 @@
|
|
|
1
1
|
pl:
|
|
2
2
|
|
|
3
3
|
helpdesk:
|
|
4
|
-
lang: Język
|
|
5
4
|
show: Pokaż
|
|
6
5
|
edit: Edytuj
|
|
7
6
|
destroy: Usuń
|
|
@@ -11,7 +10,7 @@ pl:
|
|
|
11
10
|
new: Nowe zgłoszenie
|
|
12
11
|
my: Moje zgłoszenia
|
|
13
12
|
unassigned: Nieprzypisane zgłoszenia
|
|
14
|
-
closed:
|
|
13
|
+
closed: Zamkniete zgłoszenia
|
|
15
14
|
all: Wszystkie zgłoszenia
|
|
16
15
|
title: Zgłoszenia
|
|
17
16
|
active: Aktywne zgłoszenia
|
|
@@ -21,28 +20,16 @@ pl:
|
|
|
21
20
|
is_now_assigned: "Zgłoszenie %{subject} zostało przypisane do Ciebie"
|
|
22
21
|
visible_to_autor: Widoczny dla zgłaszającego - wyślij emaila
|
|
23
22
|
you_have_no_tickets: "Brak zgłoszeń"
|
|
24
|
-
ticket_closed: Zgłoszenie
|
|
23
|
+
ticket_closed: Zgłoszenie zamkniete
|
|
25
24
|
subject: Temat zgłoszenia
|
|
26
25
|
description: Treść
|
|
27
|
-
cancel: Anuluj
|
|
28
|
-
send: Wyślij
|
|
29
|
-
statuses:
|
|
30
|
-
new: "Nowe"
|
|
31
|
-
open: "Otwarte"
|
|
32
|
-
waiting: "Otwarte: oczekujące"
|
|
33
|
-
solved: "Zamknięte: problem rozwiązany"
|
|
34
|
-
not_fixable: "Zamknięte: nienaprawialne"
|
|
35
|
-
unreachable: "Zamknięte: klient nieosiągalny"
|
|
36
|
-
bug: "Zamknięte: Przeniesione do bug tracker'a"
|
|
37
|
-
|
|
38
26
|
ticket: Zgłoszenie
|
|
39
|
-
faq: FAQ
|
|
40
27
|
comments:
|
|
41
28
|
title: Komentarze
|
|
42
29
|
note: Notatka
|
|
43
30
|
send: Wysłane
|
|
44
31
|
received: Odebrane
|
|
45
|
-
note: notatka
|
|
32
|
+
note: notatka
|
|
46
33
|
author: Odp. autora
|
|
47
34
|
helpdesk: Odp. BOK
|
|
48
35
|
ticket_types:
|
|
@@ -54,16 +41,15 @@ pl:
|
|
|
54
41
|
|
|
55
42
|
dashboard: Dashboard
|
|
56
43
|
|
|
57
|
-
subscribers:
|
|
58
|
-
title:
|
|
44
|
+
subscribers:
|
|
45
|
+
title: Subskrynenci
|
|
59
46
|
confirmed: Potwierdzeni subskrynenci
|
|
60
47
|
unconfirmed: Niepotwierdzeni
|
|
61
|
-
all: Wszyscy
|
|
62
|
-
new: Dodaj
|
|
48
|
+
all: Wszyscy subskrynenci
|
|
49
|
+
new: Dodaj subskrynenta
|
|
63
50
|
|
|
64
51
|
faqs:
|
|
65
52
|
title: FAQ
|
|
66
|
-
title_s: Często zadawane pytania
|
|
67
53
|
active: Aktywne pytania
|
|
68
54
|
inactive: Nieaktywne pytania
|
|
69
55
|
all: Wszystkie pytania
|
|
@@ -73,31 +59,6 @@ pl:
|
|
|
73
59
|
active: aktywne
|
|
74
60
|
inactive: nieaktywne
|
|
75
61
|
|
|
76
|
-
mailer:
|
|
77
|
-
comment_by_helpdesk_confirmation:
|
|
78
|
-
title: "Wysłano odpowiedź do zgłoszenia"
|
|
79
|
-
re_ticket: "Odpowiedź dotyczy zgłoszenia"
|
|
80
|
-
response_content: "Treść odpowiedzi:"
|
|
81
|
-
comment_by_requester_notification:
|
|
82
|
-
title: "Pojawiła się nowa odpowiedź do zgłoszenie:"
|
|
83
|
-
comment_content: "Treść odpowiedzi:"
|
|
84
|
-
comment_by_requester_confirmation:
|
|
85
|
-
title: "%{user}, dziękujemy za przesłanie odpowiedzi do zgłoszenia"
|
|
86
|
-
subject: "Odpowiedź dotyczy Twojego zgłoszenia - %{subject}"
|
|
87
|
-
comment_content: "Treść odpowiedzi:"
|
|
88
|
-
ticket_created_confirmation:
|
|
89
|
-
title: "%{user}, dziękujemy za przesłanie zgłoszenia"
|
|
90
|
-
subject: Temat Twojego zgłoszenia to
|
|
91
|
-
ticket_content: "Treść zgłoszenia:"
|
|
92
|
-
info_time: "Cenimy Twój czas, dlatego staramy się odpowiadać, tak szybko jak to możliwe."
|
|
93
|
-
ticket_created_notification:
|
|
94
|
-
title: "Pojawiło się nowe zgłoszenie:"
|
|
95
|
-
requester_info: "Informacje o zgłaszającym:"
|
|
96
|
-
ticket_content: "Treść zgłoszenia:"
|
|
97
|
-
ticket_url_title: "Pod tym adresem można śledzić zgłoszenie:"
|
|
98
|
-
footer_info: "Ta wiadomość została wygenerowana automatycznie. Nie odpowiadaj na nią. Jeśli nie zainicjowałeś akcji wysyłania tej wiadomości zgłoś to nam <a href=\"%{url}\">klikając tutaj</a>."
|
|
99
|
-
footer_nice: "Życzymy miłego dnia"
|
|
100
|
-
|
|
101
62
|
|
|
102
63
|
|
|
103
64
|
activerecord:
|