helpdesk 0.0.2 → 0.0.3
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- checksums.yaml +4 -4
- data/app/assets/javascripts/helpdesk/admin/tickets.js +1 -13
- data/app/assets/javascripts/helpdesk/application.js +0 -1
- data/app/assets/stylesheets/helpdesk/admin.css +0 -2
- data/app/assets/stylesheets/helpdesk/imports.css.scss +34 -0
- data/app/controllers/helpdesk/admin/base_controller.rb +2 -2
- data/app/controllers/helpdesk/admin/faqs_controller.rb +2 -7
- data/app/controllers/helpdesk/admin/subscribers_controller.rb +2 -8
- data/app/controllers/helpdesk/admin/ticket_types_controller.rb +3 -9
- data/app/controllers/helpdesk/admin/tickets_controller.rb +9 -21
- data/app/controllers/helpdesk/application_controller.rb +9 -4
- data/app/controllers/helpdesk/dashboard_controller.rb +2 -2
- data/app/controllers/helpdesk/faqs_controller.rb +80 -2
- data/app/controllers/helpdesk/subscribers_controller.rb +41 -18
- data/app/controllers/helpdesk/tickets_controller.rb +15 -20
- data/app/helpers/helpdesk/admin/tickets_helper.rb +0 -9
- data/app/helpers/helpdesk/helpdesk_helper.rb +6 -30
- data/app/helpers/helpdesk/tickets_helper.rb +0 -3
- data/app/mailers/helpdesk/comment_by_requester_confirmation +38 -0
- data/app/mailers/helpdesk/notifications_mailer.rb +1 -2
- data/app/models/helpdesk/comment.rb +5 -11
- data/app/models/helpdesk/faq.rb +1 -1
- data/app/models/helpdesk/ticket.rb +24 -27
- data/app/models/helpdesk/ticket_type.rb +4 -4
- data/app/views/helpdesk/admin/faqs/_form.html.haml +2 -2
- data/app/views/helpdesk/admin/faqs/edit.html.haml +9 -6
- data/app/views/helpdesk/admin/faqs/index.html.haml +2 -2
- data/app/views/helpdesk/admin/faqs/new.html.haml +1 -2
- data/app/views/helpdesk/admin/faqs/show.html.haml +1 -1
- data/app/views/helpdesk/admin/subscribers/edit.html.haml +1 -2
- data/app/views/helpdesk/admin/subscribers/index.html.haml +2 -3
- data/app/views/helpdesk/admin/subscribers/new.html.haml +1 -2
- data/app/views/helpdesk/admin/ticket_types/edit.html.haml +1 -2
- data/app/views/helpdesk/admin/ticket_types/index.html.haml +1 -1
- data/app/views/helpdesk/admin/ticket_types/new.html.haml +1 -2
- data/app/views/helpdesk/admin/tickets/_form.html.haml +9 -9
- data/app/views/helpdesk/admin/tickets/_ticket.html.haml +16 -15
- data/app/views/helpdesk/admin/tickets/edit.html.haml +5 -5
- data/app/views/helpdesk/admin/tickets/index.html.haml +5 -7
- data/app/views/helpdesk/admin/tickets/list.html.haml +2 -3
- data/app/views/helpdesk/admin/tickets/new.html.haml +2 -2
- data/app/views/helpdesk/admin/tickets/show.html.haml +9 -9
- data/app/views/helpdesk/faqs/_form.html.erb +33 -0
- data/app/views/helpdesk/faqs/edit.html.erb +6 -0
- data/app/views/helpdesk/faqs/index.html.erb +29 -0
- data/app/views/helpdesk/faqs/new.html.erb +5 -0
- data/app/views/helpdesk/faqs/show.html.erb +25 -0
- data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_confirmation.pl.html.haml +32 -0
- data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_notification.pl.html.haml +28 -0
- data/app/views/helpdesk/notifications_mailer/comment_by_requester_confirmation.pl.html.haml +32 -0
- data/app/views/helpdesk/notifications_mailer/comment_by_requester_notification.pl.html.haml +42 -0
- data/app/views/helpdesk/notifications_mailer/ticket_created_confirmation.pl.html.haml +34 -0
- data/app/views/helpdesk/notifications_mailer/ticket_created_notification.pl.html.haml +42 -0
- data/app/views/helpdesk/tickets/_form.html.haml +11 -11
- data/app/views/helpdesk/tickets/_ticket.html.haml +10 -10
- data/app/views/helpdesk/tickets/index.html.haml +2 -3
- data/app/views/helpdesk/tickets/new.html.haml +2 -2
- data/app/views/helpdesk/tickets/show.html.haml +12 -16
- data/app/views/layouts/helpdesk/_topmenu.html.haml +21 -27
- data/app/views/layouts/helpdesk/_topuser.html.haml +9 -32
- data/app/views/layouts/helpdesk/admin.html.haml +6 -14
- data/app/views/layouts/helpdesk/user.html.haml +6 -14
- data/config/initializers/simple_form.rb +144 -85
- data/config/locales/helpdesk.en.yml +3 -107
- data/config/locales/helpdesk.pl.yml +7 -46
- data/config/routes.rb +5 -6
- data/db/migrate/20130521105605_create_helpdesk_ticket_types.rb +1 -21
- data/db/migrate/20130521132216_add_tr_class_to_ticket_type.rb +5 -0
- data/lib/generators/helpdesk/install_generator.rb +0 -11
- data/lib/generators/helpdesk/templates/README +9 -17
- data/lib/generators/helpdesk/templates/helpdesk.rb +6 -9
- data/lib/helpdesk.rb +4 -4
- data/lib/helpdesk/engine.rb +0 -8
- data/lib/helpdesk/version.rb +1 -1
- metadata +28 -137
- data/app/assets/stylesheets/helpdesk/imports.css.sass +0 -0
- data/app/views/helpdesk/faqs/index.html.haml +0 -20
- data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_confirmation.html.haml +0 -15
- data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_notification.html.haml +0 -19
- data/app/views/helpdesk/notifications_mailer/comment_by_requester_confirmation.html.haml +0 -16
- data/app/views/helpdesk/notifications_mailer/comment_by_requester_notification.html.haml +0 -27
- data/app/views/helpdesk/notifications_mailer/ticket_created_confirmation.html.haml +0 -16
- data/app/views/helpdesk/notifications_mailer/ticket_created_notification.html.haml +0 -21
- data/app/views/layouts/mailer_layout.html.haml +0 -20
- data/config/initializers/globalize.rb +0 -4
data/config/routes.rb
CHANGED
@@ -1,6 +1,7 @@
|
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1
1
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Helpdesk::Engine.routes.draw do
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2
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-
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2
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+
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3
3
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scope "(:locale)", :locale => /pl|en/ do
|
4
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+
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4
5
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# Admin only roots
|
5
6
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namespace :admin do
|
6
7
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resources :tickets do
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@@ -11,12 +12,10 @@ Helpdesk::Engine.routes.draw do
|
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11
12
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post :sort, on: :collection
|
12
13
|
end
|
13
14
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resources :subscribers
|
14
|
-
root :to => "
|
15
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+
root :to => "dashboard#index"
|
15
16
|
end
|
16
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-
|
17
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-
resources :faqs, :only => [ :index ]
|
18
17
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resources :tickets, :except => [ :edit, :destroy ]
|
19
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-
root :to => "
|
20
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-
|
18
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+
root :to => "tickets#index"
|
19
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+
|
21
20
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end
|
22
21
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end
|
@@ -3,30 +3,10 @@ class CreateHelpdeskTicketTypes < ActiveRecord::Migration
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3
3
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create_table :helpdesk_ticket_types do |t|
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4
4
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t.integer :position
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5
5
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t.boolean :active,:default=>1,:null=>false
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6
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-
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6
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+
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7
7
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t.timestamps
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8
8
|
end
|
9
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-
|
10
9
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Helpdesk::TicketType.create_translation_table! :title => :string
|
11
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-
|
12
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-
|
13
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-
tt = [["Sugestia","Sugestion","warning"],
|
14
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-
["Pochwała","Appreciation","success"],
|
15
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-
["Błąd","Complaint","error"],
|
16
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-
["Pytanie","Enquiry","info"],
|
17
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-
["Kontakt","Contact","contact"]]
|
18
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-
|
19
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-
tt.each do |item|
|
20
|
-
I18n.locale = :pl
|
21
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-
type = Helpdesk::TicketType.new
|
22
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-
type.title = item[0]
|
23
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-
I18n.locale = :en
|
24
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-
type.title = item[1]
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25
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-
type.tr_class = item[2]
|
26
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-
type.active = true
|
27
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-
type.save!
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28
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-
end
|
29
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-
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10
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end
|
31
11
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32
12
|
def down
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@@ -16,20 +16,9 @@ module Helpdesk
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16
16
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copy_file "../../../../config/locales/helpdesk.pl.yml", "config/locales/helpdesk.pl.yml"
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17
17
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end
|
18
18
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|
19
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-
def run_rake
|
20
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-
rake "helpdesk:install:migrations"
|
21
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-
rake "db:migrate"
|
22
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-
end
|
23
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-
|
24
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-
def add_engine_to_route
|
25
|
-
route "mount Helpdesk::Engine, :at => '/helpdesk'"
|
26
|
-
end
|
27
|
-
|
28
19
|
def show_readme
|
29
20
|
readme "README" if behavior == :invoke
|
30
21
|
end
|
31
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-
|
32
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-
|
33
22
|
end
|
34
23
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end
|
35
24
|
end
|
@@ -5,27 +5,19 @@ You need to do some manual setup to get Helpdesk working:
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5
5
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1. Review settings in new config/initializers/helpdesk.rb and update where
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6
6
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neccessary.
|
7
7
|
|
8
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-
2.
|
9
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-
* helpdesk_user - to exposes your current_user
|
10
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-
* helpdesk_admin? - to check privileges
|
11
|
-
* helpdesk_admins_collection - to list all admin
|
8
|
+
2. Mount the engine into your application by editing your config/routes.rb
|
12
9
|
|
13
|
-
|
14
|
-
application_controller.rb:
|
10
|
+
mount Helpdesk::Engine, :at => "support"
|
15
11
|
|
16
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-
|
17
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-
def helpdesk_user
|
18
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-
current_user
|
19
|
-
end
|
12
|
+
3. Install and run the migrations
|
20
13
|
|
21
|
-
|
22
|
-
current_user.has_role? :admin
|
23
|
-
end
|
14
|
+
rake helpdesk:install:migrations
|
24
15
|
|
25
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-
|
26
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-
(Helpdesk.user_class).with_role(:admin)
|
27
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-
end
|
16
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+
rake db:migrate
|
28
17
|
|
29
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-
|
18
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+
4. Add a helpdesk_user method to your applications application_controller.rb
|
19
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+
that exposes your current_user
|
20
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+
|
21
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+
5.
|
30
22
|
|
31
23
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===============================================================================
|
@@ -1,20 +1,17 @@
|
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1
1
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require 'helpdesk'
|
2
2
|
|
3
3
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::Helpdesk.setup do |config|
|
4
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-
# Class that represents the user
|
4
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+
# Class that represents the user
|
5
5
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config.user_class = "User"
|
6
6
|
|
7
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-
# Method usign to display information about user for users
|
8
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-
config.display_user = "name"
|
9
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-
|
10
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-
# Method usign to display information about user for admins (name+id?)
|
11
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-
config.display_user_uniq_info = "email"
|
12
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-
|
13
7
|
# Require User to be present in order to access Helpdesk
|
14
8
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config.require_user = true
|
15
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-
|
9
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+
|
16
10
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# Base application sign in route name
|
17
|
-
config.sign_in_url = '
|
11
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+
config.sign_in_url = 'sign_in_url'
|
12
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+
|
13
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+
# Ticket issue types
|
14
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+
config.issue_types = ['bug', 'change request', 'new feature']
|
18
15
|
|
19
16
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# Helpdesk email for notification
|
20
17
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config.email = 'helpdesk@example.com'
|
data/lib/helpdesk.rb
CHANGED
@@ -10,8 +10,8 @@ module Helpdesk
|
|
10
10
|
|
11
11
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mattr_accessor :display_user
|
12
12
|
|
13
|
-
mattr_accessor :
|
14
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-
|
13
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+
mattr_accessor :issue_types
|
14
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+
|
15
15
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mattr_accessor :mail_server
|
16
16
|
|
17
17
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mattr_accessor :email
|
@@ -23,9 +23,9 @@ module Helpdesk
|
|
23
23
|
|
24
24
|
mattr_accessor :site_address
|
25
25
|
|
26
|
-
mattr_accessor :helpdesk_name
|
26
|
+
mattr_accessor :helpdesk_name
|
27
27
|
@@helpdesk_name = "Helpdesk"
|
28
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-
|
28
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+
|
29
29
|
def self.setup
|
30
30
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yield self
|
31
31
|
end
|
data/lib/helpdesk/engine.rb
CHANGED
@@ -2,14 +2,6 @@ require 'rails'
|
|
2
2
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require 'simple_form'
|
3
3
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require 'state_machine'
|
4
4
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require 'bootstrap-sass'
|
5
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-
require 'rails_autolink'
|
6
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-
require 'simple_form'
|
7
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-
require 'globalize'
|
8
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-
require 'batch_translations'
|
9
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-
require 'ckeditor'
|
10
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-
require 'chosen-rails'
|
11
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-
require 'kaminari'
|
12
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-
require 'jquery-ui-rails'
|
13
5
|
|
14
6
|
module Helpdesk
|
15
7
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class Engine < ::Rails::Engine
|
data/lib/helpdesk/version.rb
CHANGED
metadata
CHANGED
@@ -1,14 +1,14 @@
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|
1
1
|
--- !ruby/object:Gem::Specification
|
2
2
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name: helpdesk
|
3
3
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version: !ruby/object:Gem::Version
|
4
|
-
version: 0.0.
|
4
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+
version: 0.0.3
|
5
5
|
platform: ruby
|
6
6
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authors:
|
7
7
|
- John Beynon Wacław Łuczak
|
8
8
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autorequire:
|
9
9
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bindir: bin
|
10
10
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cert_chain: []
|
11
|
-
date:
|
11
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+
date: 2013-06-27 00:00:00.000000000 Z
|
12
12
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dependencies:
|
13
13
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- !ruby/object:Gem::Dependency
|
14
14
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name: launchy
|
@@ -137,105 +137,7 @@ dependencies:
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137
137
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- !ruby/object:Gem::Version
|
138
138
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version: '0'
|
139
139
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- !ruby/object:Gem::Dependency
|
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-
name:
|
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-
requirement: !ruby/object:Gem::Requirement
|
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-
requirements:
|
143
|
-
- - '>='
|
144
|
-
- !ruby/object:Gem::Version
|
145
|
-
version: '0'
|
146
|
-
type: :development
|
147
|
-
prerelease: false
|
148
|
-
version_requirements: !ruby/object:Gem::Requirement
|
149
|
-
requirements:
|
150
|
-
- - '>='
|
151
|
-
- !ruby/object:Gem::Version
|
152
|
-
version: '0'
|
153
|
-
- !ruby/object:Gem::Dependency
|
154
|
-
name: haml-rails
|
155
|
-
requirement: !ruby/object:Gem::Requirement
|
156
|
-
requirements:
|
157
|
-
- - '>='
|
158
|
-
- !ruby/object:Gem::Version
|
159
|
-
version: '0'
|
160
|
-
type: :development
|
161
|
-
prerelease: false
|
162
|
-
version_requirements: !ruby/object:Gem::Requirement
|
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|
-
requirements:
|
164
|
-
- - '>='
|
165
|
-
- !ruby/object:Gem::Version
|
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|
-
version: '0'
|
167
|
-
- !ruby/object:Gem::Dependency
|
168
|
-
name: sass
|
169
|
-
requirement: !ruby/object:Gem::Requirement
|
170
|
-
requirements:
|
171
|
-
- - ~>
|
172
|
-
- !ruby/object:Gem::Version
|
173
|
-
version: 3.2.10
|
174
|
-
type: :development
|
175
|
-
prerelease: false
|
176
|
-
version_requirements: !ruby/object:Gem::Requirement
|
177
|
-
requirements:
|
178
|
-
- - ~>
|
179
|
-
- !ruby/object:Gem::Version
|
180
|
-
version: 3.2.10
|
181
|
-
- !ruby/object:Gem::Dependency
|
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|
-
name: compass
|
183
|
-
requirement: !ruby/object:Gem::Requirement
|
184
|
-
requirements:
|
185
|
-
- - '='
|
186
|
-
- !ruby/object:Gem::Version
|
187
|
-
version: 0.12.2
|
188
|
-
type: :development
|
189
|
-
prerelease: false
|
190
|
-
version_requirements: !ruby/object:Gem::Requirement
|
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|
-
requirements:
|
192
|
-
- - '='
|
193
|
-
- !ruby/object:Gem::Version
|
194
|
-
version: 0.12.2
|
195
|
-
- !ruby/object:Gem::Dependency
|
196
|
-
name: kaminari
|
197
|
-
requirement: !ruby/object:Gem::Requirement
|
198
|
-
requirements:
|
199
|
-
- - '>='
|
200
|
-
- !ruby/object:Gem::Version
|
201
|
-
version: '0'
|
202
|
-
type: :runtime
|
203
|
-
prerelease: false
|
204
|
-
version_requirements: !ruby/object:Gem::Requirement
|
205
|
-
requirements:
|
206
|
-
- - '>='
|
207
|
-
- !ruby/object:Gem::Version
|
208
|
-
version: '0'
|
209
|
-
- !ruby/object:Gem::Dependency
|
210
|
-
name: jquery-ui-rails
|
211
|
-
requirement: !ruby/object:Gem::Requirement
|
212
|
-
requirements:
|
213
|
-
- - '>='
|
214
|
-
- !ruby/object:Gem::Version
|
215
|
-
version: '0'
|
216
|
-
type: :runtime
|
217
|
-
prerelease: false
|
218
|
-
version_requirements: !ruby/object:Gem::Requirement
|
219
|
-
requirements:
|
220
|
-
- - '>='
|
221
|
-
- !ruby/object:Gem::Version
|
222
|
-
version: '0'
|
223
|
-
- !ruby/object:Gem::Dependency
|
224
|
-
name: chosen-rails
|
225
|
-
requirement: !ruby/object:Gem::Requirement
|
226
|
-
requirements:
|
227
|
-
- - '>='
|
228
|
-
- !ruby/object:Gem::Version
|
229
|
-
version: '0'
|
230
|
-
type: :runtime
|
231
|
-
prerelease: false
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files:
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- MIT-LICENSE
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@@ -437,13 +324,17 @@ files:
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- app/views/helpdesk/notifications_mailer/comment_by_helpdesk_confirmation.pl.html.haml
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- app/views/helpdesk/notifications_mailer/comment_by_helpdesk_notification.pl.html.haml
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- app/views/helpdesk/notifications_mailer/ticket_created_confirmation.pl.html.haml
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@@ -459,8 +350,6 @@ files:
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- app/views/layouts/mailer_layout.html.haml
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|
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|
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|
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|
@@ -471,19 +360,21 @@ files:
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- db/migrate/20120423113938_create_helpdesk_comments.rb
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|
- db/migrate/20130521105605_create_helpdesk_ticket_types.rb
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- db/migrate/20130521132216_add_tr_class_to_ticket_type.rb
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- db/migrate/20130522085614_create_helpdesk_faqs.rb
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- db/migrate/20130522090420_create_helpdesk_subscribers.rb
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- lib/generators/helpdesk/install_generator.rb
|
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|
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- lib/generators/helpdesk/templates/README
|
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|
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- lib/helpdesk
|
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|
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|
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|
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|
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- lib/helpdesk.rb
|
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|
- lib/tasks/prepare_ci_env.rake
|
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|
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|
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|
-
|
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|
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|
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|
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|
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|
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- MIT-LICENSE
|
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|
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- Rakefile
|
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|
+
homepage: http://github.com/johnbeynon/helpdesk
|
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|
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licenses: []
|
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|
metadata: {}
|
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|
post_install_message:
|
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|
rdoc_options: []
|
@@ -501,7 +392,7 @@ required_rubygems_version: !ruby/object:Gem::Requirement
|
|
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|
version: '0'
|
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|
requirements: []
|
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|
rubyforge_project:
|
504
|
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rubygems_version: 2.
|
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|
+
rubygems_version: 2.0.3
|
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|
signing_key:
|
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|
specification_version: 4
|
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|
summary: Rails mountable engine providing basic helpdesk functionality for your applications
|