helpdesk 0.0.2 → 0.0.3

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (85) hide show
  1. checksums.yaml +4 -4
  2. data/app/assets/javascripts/helpdesk/admin/tickets.js +1 -13
  3. data/app/assets/javascripts/helpdesk/application.js +0 -1
  4. data/app/assets/stylesheets/helpdesk/admin.css +0 -2
  5. data/app/assets/stylesheets/helpdesk/imports.css.scss +34 -0
  6. data/app/controllers/helpdesk/admin/base_controller.rb +2 -2
  7. data/app/controllers/helpdesk/admin/faqs_controller.rb +2 -7
  8. data/app/controllers/helpdesk/admin/subscribers_controller.rb +2 -8
  9. data/app/controllers/helpdesk/admin/ticket_types_controller.rb +3 -9
  10. data/app/controllers/helpdesk/admin/tickets_controller.rb +9 -21
  11. data/app/controllers/helpdesk/application_controller.rb +9 -4
  12. data/app/controllers/helpdesk/dashboard_controller.rb +2 -2
  13. data/app/controllers/helpdesk/faqs_controller.rb +80 -2
  14. data/app/controllers/helpdesk/subscribers_controller.rb +41 -18
  15. data/app/controllers/helpdesk/tickets_controller.rb +15 -20
  16. data/app/helpers/helpdesk/admin/tickets_helper.rb +0 -9
  17. data/app/helpers/helpdesk/helpdesk_helper.rb +6 -30
  18. data/app/helpers/helpdesk/tickets_helper.rb +0 -3
  19. data/app/mailers/helpdesk/comment_by_requester_confirmation +38 -0
  20. data/app/mailers/helpdesk/notifications_mailer.rb +1 -2
  21. data/app/models/helpdesk/comment.rb +5 -11
  22. data/app/models/helpdesk/faq.rb +1 -1
  23. data/app/models/helpdesk/ticket.rb +24 -27
  24. data/app/models/helpdesk/ticket_type.rb +4 -4
  25. data/app/views/helpdesk/admin/faqs/_form.html.haml +2 -2
  26. data/app/views/helpdesk/admin/faqs/edit.html.haml +9 -6
  27. data/app/views/helpdesk/admin/faqs/index.html.haml +2 -2
  28. data/app/views/helpdesk/admin/faqs/new.html.haml +1 -2
  29. data/app/views/helpdesk/admin/faqs/show.html.haml +1 -1
  30. data/app/views/helpdesk/admin/subscribers/edit.html.haml +1 -2
  31. data/app/views/helpdesk/admin/subscribers/index.html.haml +2 -3
  32. data/app/views/helpdesk/admin/subscribers/new.html.haml +1 -2
  33. data/app/views/helpdesk/admin/ticket_types/edit.html.haml +1 -2
  34. data/app/views/helpdesk/admin/ticket_types/index.html.haml +1 -1
  35. data/app/views/helpdesk/admin/ticket_types/new.html.haml +1 -2
  36. data/app/views/helpdesk/admin/tickets/_form.html.haml +9 -9
  37. data/app/views/helpdesk/admin/tickets/_ticket.html.haml +16 -15
  38. data/app/views/helpdesk/admin/tickets/edit.html.haml +5 -5
  39. data/app/views/helpdesk/admin/tickets/index.html.haml +5 -7
  40. data/app/views/helpdesk/admin/tickets/list.html.haml +2 -3
  41. data/app/views/helpdesk/admin/tickets/new.html.haml +2 -2
  42. data/app/views/helpdesk/admin/tickets/show.html.haml +9 -9
  43. data/app/views/helpdesk/faqs/_form.html.erb +33 -0
  44. data/app/views/helpdesk/faqs/edit.html.erb +6 -0
  45. data/app/views/helpdesk/faqs/index.html.erb +29 -0
  46. data/app/views/helpdesk/faqs/new.html.erb +5 -0
  47. data/app/views/helpdesk/faqs/show.html.erb +25 -0
  48. data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_confirmation.pl.html.haml +32 -0
  49. data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_notification.pl.html.haml +28 -0
  50. data/app/views/helpdesk/notifications_mailer/comment_by_requester_confirmation.pl.html.haml +32 -0
  51. data/app/views/helpdesk/notifications_mailer/comment_by_requester_notification.pl.html.haml +42 -0
  52. data/app/views/helpdesk/notifications_mailer/ticket_created_confirmation.pl.html.haml +34 -0
  53. data/app/views/helpdesk/notifications_mailer/ticket_created_notification.pl.html.haml +42 -0
  54. data/app/views/helpdesk/tickets/_form.html.haml +11 -11
  55. data/app/views/helpdesk/tickets/_ticket.html.haml +10 -10
  56. data/app/views/helpdesk/tickets/index.html.haml +2 -3
  57. data/app/views/helpdesk/tickets/new.html.haml +2 -2
  58. data/app/views/helpdesk/tickets/show.html.haml +12 -16
  59. data/app/views/layouts/helpdesk/_topmenu.html.haml +21 -27
  60. data/app/views/layouts/helpdesk/_topuser.html.haml +9 -32
  61. data/app/views/layouts/helpdesk/admin.html.haml +6 -14
  62. data/app/views/layouts/helpdesk/user.html.haml +6 -14
  63. data/config/initializers/simple_form.rb +144 -85
  64. data/config/locales/helpdesk.en.yml +3 -107
  65. data/config/locales/helpdesk.pl.yml +7 -46
  66. data/config/routes.rb +5 -6
  67. data/db/migrate/20130521105605_create_helpdesk_ticket_types.rb +1 -21
  68. data/db/migrate/20130521132216_add_tr_class_to_ticket_type.rb +5 -0
  69. data/lib/generators/helpdesk/install_generator.rb +0 -11
  70. data/lib/generators/helpdesk/templates/README +9 -17
  71. data/lib/generators/helpdesk/templates/helpdesk.rb +6 -9
  72. data/lib/helpdesk.rb +4 -4
  73. data/lib/helpdesk/engine.rb +0 -8
  74. data/lib/helpdesk/version.rb +1 -1
  75. metadata +28 -137
  76. data/app/assets/stylesheets/helpdesk/imports.css.sass +0 -0
  77. data/app/views/helpdesk/faqs/index.html.haml +0 -20
  78. data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_confirmation.html.haml +0 -15
  79. data/app/views/helpdesk/notifications_mailer/comment_by_helpdesk_notification.html.haml +0 -19
  80. data/app/views/helpdesk/notifications_mailer/comment_by_requester_confirmation.html.haml +0 -16
  81. data/app/views/helpdesk/notifications_mailer/comment_by_requester_notification.html.haml +0 -27
  82. data/app/views/helpdesk/notifications_mailer/ticket_created_confirmation.html.haml +0 -16
  83. data/app/views/helpdesk/notifications_mailer/ticket_created_notification.html.haml +0 -21
  84. data/app/views/layouts/mailer_layout.html.haml +0 -20
  85. data/config/initializers/globalize.rb +0 -4
@@ -1,7 +1,6 @@
1
1
  = render 'menu'
2
2
 
3
- - content_for :title do
4
- Editing sub
3
+ %h1 Editing sub
5
4
 
6
5
  = render 'form'
7
6
 
@@ -1,7 +1,6 @@
1
1
  = render 'menu'
2
2
 
3
- - content_for :title do
4
- Subscribers
3
+ %h1 Subscribers
5
4
 
6
5
  %table.table.table-hover
7
6
  %tr
@@ -20,7 +19,7 @@
20
19
  = ico('ok')
21
20
  %td= subscriber.send Helpdesk.display_user.to_sym
22
21
  %td= subscriber.email
23
-
22
+
24
23
  %td= subscriber.lang
25
24
  %td= I18n::l(subscriber.created_at, :format=>:short)
26
25
  / %td= link_to 'Show', admin_subscriber_path(subscriber)
@@ -1,5 +1,4 @@
1
- - content_for :title do
2
- New subscriber
1
+ %h1 New subscriber
3
2
 
4
3
  = render 'form'
5
4
 
@@ -1,7 +1,6 @@
1
1
  = render 'menu'
2
2
 
3
- - content_for :title do
4
- Editing ticket_type
3
+ %h1 Editing ticket_type
5
4
 
6
5
  = render 'form'
7
6
 
@@ -1,6 +1,6 @@
1
1
  = render 'menu'
2
2
 
3
- - content_for :title do
3
+ %h1
4
4
  -if params[:ticket_types] && params[:ticket_types] == 'active'
5
5
  = t('helpdesk.ticket_types.active')
6
6
  -elsif params[:ticket_types] && params[:ticket_types] == 'inactive'
@@ -1,7 +1,6 @@
1
1
  = render 'menu'
2
2
 
3
- - content_for :title do
4
- New ticket_type
3
+ %h1 New ticket_type
5
4
 
6
5
  = render 'form'
7
6
 
@@ -1,4 +1,4 @@
1
- = simple_form_for([:admin, @ticket]) do |f|
1
+ = simple_form_for([:admin, @ticket], :html => {:class => 'form-horizontal' }) do |f|
2
2
  - if @ticket.errors.any?
3
3
  %div.error_explanation
4
4
  %h2
@@ -7,17 +7,17 @@
7
7
  - @ticket.errors.full_messages.each do |msg|
8
8
  %li
9
9
  = msg
10
- = f.input :requester_id, :collection => (Helpdesk.user_class).all,:label_method=>Helpdesk.display_user_uniq_info.to_sym, input_html: { class: 'chosen-select' }
11
- = f.input :subject
12
- = f.input :status, :collection => tickets_statuses_for_select, include_blank: false
13
- = f.input :assignee_id, :collection => helpdesk_admin_collection
10
+ = f.input :requester_id, :collection => User.all
11
+ = f.input :subject
12
+ = f.input :status, :collection => Helpdesk::Ticket::STATUS_OPTIONS, include_blank: false
13
+ = f.input :assignee_id, :collection => User.where('helpdesk_admin = ?', true)
14
14
  = f.input :ticket_type_id, :collection => Helpdesk::TicketType.active,include_blank: false
15
15
  - if @ticket.new_record?
16
- = f.input :description,input_html:{rows:4}
16
+ = f.input :description
17
17
  - else
18
18
  = simple_format @ticket.description
19
-
20
-
19
+
20
+
21
21
  %div.form-actions
22
- = f.button :submit, :class => 'btn btn-primary'
22
+ = f.button :submit, :class => 'btn-primary'
23
23
  = submit_tag 'Anuluj', :type => :reset, :class => "btn btn-danger"
@@ -2,30 +2,30 @@
2
2
  %tbody
3
3
  %tr{:class=>ticket.ticket_type.tr_class}
4
4
  %td{colspan:2}
5
- %h4
5
+ %h4
6
6
  ="##{ticket.subject}"
7
7
  %tr
8
- %td{style:'width:100px'}
8
+ %td{style:'width:100px'}
9
9
  = I18n::l(ticket.created_at, :format=>:short)
10
10
  - if ticket.requester
11
- = ticket.requester.send Helpdesk.display_user_uniq_info.to_sym
11
+ = ticket.requester.send Helpdesk.display_user.to_sym
12
12
  %td{rowspan:2}
13
- = status_label humanize_with_i18n(ticket.status,'helpdesk.tickets.statuses'), Helpdesk::Ticket::STATUS_CLASS_BY_KEY[ticket.status.to_sym]
14
-
13
+ = status_label Helpdesk::Ticket::STATUS_BY_KEY[ticket.status.to_sym], Helpdesk::Ticket::STATUS_CLASS_BY_KEY[ticket.status.to_sym]
15
14
  = ticket.ticket_type.title
16
- = auto_link(simple_format(ticket.description), :html => { :target => "_blank" })
15
+
16
+ = simple_format ticket.description
17
17
  %tr
18
18
  %td
19
19
  - if ticket.assignee
20
20
  = t('helpdesk.tickets.assignee_to')
21
- = ticket.assignee.send Helpdesk.display_user_uniq_info.to_sym
21
+ = ticket.assignee.send Helpdesk.display_user.to_sym
22
22
  - else
23
23
  = t('helpdesk.tickets.not_assigned')
24
- = link_to ico('star') + t('helpdesk.tickets.assign_me'), assign_admin_ticket_path(ticket),class: 'btn btn-mini btn-info'
24
+ = link_to ico('star','white') + t('helpdesk.tickets.assign_me'), assign_admin_ticket_path(ticket),class: 'btn btn-mini btn-info'
25
25
  %tr
26
26
  %td
27
27
  %span.btn.disabled
28
- = ico('comment')
28
+ = ico('comment')
29
29
  = ticket.comments.size
30
30
  %td
31
31
  %ul.comments.unstyled
@@ -34,7 +34,7 @@
34
34
  %li.comment{:id=>"comment#{comment.id}"}
35
35
  %div.comment-left
36
36
  - if comment.public
37
- = status_label ico('envelope') + t('helpdesk.comments.send') ,'label-success'
37
+ = status_label ico('envelope','white') + t('helpdesk.comments.send') ,'label-success'
38
38
  - else
39
39
  = status_label t('helpdesk.comments.note'),''
40
40
  %br
@@ -42,18 +42,19 @@
42
42
  = "#"
43
43
  %div.comment-header
44
44
  -if comment.author == ticket.requester
45
- = status_label ico('user')+ t('helpdesk.comments.author'),'label-info'
46
- = comment.author.send Helpdesk.display_user_uniq_info.to_sym if comment.author
45
+ = status_label ico('user','white')+ t('helpdesk.comments.author'),'label-info'
46
+
47
+ = comment.author.send Helpdesk.display_user.to_sym
47
48
  %small
48
49
  = time_ago_in_words(comment.created_at)
49
50
  temu
50
51
  %div.comment-body
51
- = auto_link(simple_format(comment.comment), :html => { :target => "_blank" })
52
-
52
+ = simple_format comment.comment
53
+
53
54
  %tr{:class=>ticket.ticket_type.tr_class}
54
55
  %td{colspan:2}
55
56
  - if show_button
56
57
  = link_to 'Show', admin_ticket_url(ticket), class: 'btn btn-block'
57
58
  -elsif edit_button
58
59
  = link_to 'Edit', edit_admin_ticket_url(ticket), class: 'btn btn-primary'
59
-
60
+
@@ -1,5 +1,5 @@
1
1
  = render 'menu'
2
- - content_for :title do
2
+ %h2
3
3
  = t('helpdesk.ticket')
4
4
  = "##{@ticket.subject}"
5
5
  = render 'form'
@@ -12,7 +12,7 @@
12
12
  %li.comment{:id=>"comment#{comment.id}"}
13
13
  %div.comment-left
14
14
  - if comment.public
15
- = status_label ico('envelope') + t('helpdesk.comments.send') ,'label-success'
15
+ = status_label ico('envelope','white') + t('helpdesk.comments.send') ,'label-success'
16
16
  - else
17
17
  = status_label t('helpdesk.comments.note'),''
18
18
  %br
@@ -20,9 +20,9 @@
20
20
  = "#"
21
21
  %div.comment-header
22
22
  -if comment.author == @ticket.requester
23
- = status_label ico('user')+ t('helpdesk.comments.author'),'label-info'
24
-
25
- = comment.author.send Helpdesk.display_user.to_sym if comment.author
23
+ = status_label ico('user','white')+ t('helpdesk.comments.author'),'label-info'
24
+
25
+ = comment.author.send Helpdesk.display_user.to_sym
26
26
  %small
27
27
  = time_ago_in_words(comment.created_at)
28
28
  temu
@@ -8,7 +8,7 @@
8
8
 
9
9
  %table.table.table-hover
10
10
  %thead
11
- %tr
11
+ %tr
12
12
  %th= t('helpdesk.status')
13
13
  %th ID
14
14
  %th Issue Type
@@ -16,7 +16,7 @@
16
16
  %th Requester
17
17
  %th Requested
18
18
  %th Assignee
19
- %th
19
+ %th
20
20
 
21
21
  %tbody
22
22
  - @tickets.each do |ticket|
@@ -28,15 +28,13 @@
28
28
  %td= ticket.subject
29
29
  %td
30
30
  - if ticket.requester
31
- = ticket.requester.send Helpdesk.display_user.to_sym
32
- %br
31
+ = ticket.requester.name
32
+ %br
33
33
  = ticket.requester.phone
34
- %br
34
+ %br
35
35
  = ticket.requester.email
36
36
  %td= I18n::l(ticket.created_at, :format=>:short)
37
37
  %td= ticket.assignee if ticket.assignee
38
38
  %td= link_to 'Show', admin_ticket_url(ticket)
39
39
  %br
40
40
 
41
- = paginate @tickets
42
-
@@ -1,6 +1,6 @@
1
1
  = render 'menu'
2
2
 
3
- - content_for :title do
3
+ %h1
4
4
  -if params[:tickets] && params[:tickets] == 'unassigned'
5
5
  = t('helpdesk.tickets.unassigned')
6
6
  -elsif params[:tickets] && params[:tickets] == 'closed'
@@ -14,5 +14,4 @@
14
14
 
15
15
  - @tickets.each do |ticket|
16
16
  = render 'ticket', ticket: ticket, show_button:true
17
-
18
- = paginate @tickets
17
+
@@ -1,4 +1,4 @@
1
1
  = render 'menu'
2
- - content_for :title do
2
+ %h1
3
3
  = t('helpdesk.new_ticket')
4
- = render 'form'
4
+ = render 'form'
@@ -7,11 +7,11 @@
7
7
  %tr{:class=>@ticket.ticket_type.tr_class}
8
8
 
9
9
  %td
10
-
10
+
11
11
  - unless @ticket.open?
12
12
  = t('helpdesk.tickets.ticket_closed')
13
13
  -else
14
- = simple_form_for([:admin, @ticket]) do |f|
14
+ = simple_form_for([:admin, @ticket], :html => {:class => 'form-horizontal' }) do |f|
15
15
  - if @ticket.errors.any?
16
16
  %div.error_explanation
17
17
  %h2
@@ -20,17 +20,17 @@
20
20
  - @ticket.errors.full_messages.each do |msg|
21
21
  %li
22
22
  = msg
23
- = f.input :status, :collection => tickets_statuses_for_select, include_blank: false
24
- = f.input :assignee_id, :collection => helpdesk_admin_collection
25
-
23
+ = f.input :status, :collection => Helpdesk::Ticket::STATUS_OPTIONS, include_blank: false
24
+ = f.input :assignee_id, :collection => User.where('helpdesk_admin = ?', true)
25
+
26
26
 
27
27
  = f.simple_fields_for :comments,@ticket.comments.build do |tickets_form|
28
28
  - unless tickets_form.object.persisted?
29
29
  = tickets_form.input :comment, :input_html=>{class: 'comment-textarea'}
30
30
  / , :as => :ckeditor, :input_html => { :ckeditor => {:toolbar => 'mini'},:language => I18n.locale}
31
31
 
32
- = tickets_form.input :public, :hint => t('helpdesk.tickets.visible_to_autor')
33
- = tickets_form.input :author_id, :as => :hidden, :input_html => { :value => helpdesk_user.id }
32
+ = tickets_form.input :public, :hint => t('helpdesk.tickets.visible_to_autor')
33
+ = tickets_form.input :author_id, :as => :hidden, :input_html => { :value => helpdesk_user.id }
34
34
  %div.form-actions
35
- = f.button :submit, :class => 'btn btn-primary'
36
- = submit_tag 'Anuluj', :type => :reset, :class => "btn btn-danger"
35
+ = f.button :submit, :class => 'btn-primary'
36
+ = submit_tag 'Anuluj', :type => :reset, :class => "btn btn-danger"
@@ -0,0 +1,33 @@
1
+ <%= form_for(@faq) do |f| %>
2
+ <% if @faq.errors.any? %>
3
+ <div id="error_explanation">
4
+ <h2><%= pluralize(@faq.errors.count, "error") %> prohibited this faq from being saved:</h2>
5
+
6
+ <ul>
7
+ <% @faq.errors.full_messages.each do |msg| %>
8
+ <li><%= msg %></li>
9
+ <% end %>
10
+ </ul>
11
+ </div>
12
+ <% end %>
13
+
14
+ <div class="field">
15
+ <%= f.label :title %><br />
16
+ <%= f.text_field :title %>
17
+ </div>
18
+ <div class="field">
19
+ <%= f.label :text %><br />
20
+ <%= f.text_area :text %>
21
+ </div>
22
+ <div class="field">
23
+ <%= f.label :position %><br />
24
+ <%= f.number_field :position %>
25
+ </div>
26
+ <div class="field">
27
+ <%= f.label :active %><br />
28
+ <%= f.check_box :active %>
29
+ </div>
30
+ <div class="actions">
31
+ <%= f.submit %>
32
+ </div>
33
+ <% end %>
@@ -0,0 +1,6 @@
1
+ <h1>Editing faq</h1>
2
+
3
+ <%= render 'form' %>
4
+
5
+ <%= link_to 'Show', @faq %> |
6
+ <%= link_to 'Back', faqs_path %>
@@ -0,0 +1,29 @@
1
+ <h1>Listing faqs</h1>
2
+
3
+ <table>
4
+ <tr>
5
+ <th>Title</th>
6
+ <th>Text</th>
7
+ <th>Position</th>
8
+ <th>Active</th>
9
+ <th></th>
10
+ <th></th>
11
+ <th></th>
12
+ </tr>
13
+
14
+ <% @faqs.each do |faq| %>
15
+ <tr>
16
+ <td><%= faq.title %></td>
17
+ <td><%= faq.text %></td>
18
+ <td><%= faq.position %></td>
19
+ <td><%= faq.active %></td>
20
+ <td><%= link_to 'Show', faq %></td>
21
+ <td><%= link_to 'Edit', edit_faq_path(faq) %></td>
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+ <td><%= link_to 'Destroy', faq, confirm: 'Are you sure?', method: :delete %></td>
23
+ </tr>
24
+ <% end %>
25
+ </table>
26
+
27
+ <br />
28
+
29
+ <%= link_to 'New Faq', new_faq_path %>
@@ -0,0 +1,5 @@
1
+ <h1>New faq</h1>
2
+
3
+ <%= render 'form' %>
4
+
5
+ <%= link_to 'Back', faqs_path %>
@@ -0,0 +1,25 @@
1
+ <p id="notice"><%= notice %></p>
2
+
3
+ <p>
4
+ <b>Title:</b>
5
+ <%= @faq.title %>
6
+ </p>
7
+
8
+ <p>
9
+ <b>Text:</b>
10
+ <%= @faq.text %>
11
+ </p>
12
+
13
+ <p>
14
+ <b>Position:</b>
15
+ <%= @faq.position %>
16
+ </p>
17
+
18
+ <p>
19
+ <b>Active:</b>
20
+ <%= @faq.active %>
21
+ </p>
22
+
23
+
24
+ <%= link_to 'Edit', edit_faq_path(@faq) %> |
25
+ <%= link_to 'Back', faqs_path %>
@@ -0,0 +1,32 @@
1
+ !!!
2
+ %html
3
+ %body
4
+ %div
5
+ %h1
6
+ Wysłano opodiwedź do zgłoszenia
7
+ %div
8
+ %p
9
+ Odpowiedź dotyczy zgłoszenia
10
+ = @comment.ticket.subject
11
+ %p
12
+ Treść odpowiedzi:
13
+ %br
14
+ = simple_format(@comment.comment)
15
+ %br
16
+ %br
17
+ %p
18
+ Pod tym adresem można śledzić zgłoszenie:
19
+ %a{:href=>ticket_url(:locale=>I18n.locale, :id=>@comment.ticket)}<>
20
+ = ticket_url(:locale=>I18n.locale, :id=>@comment.ticket)
21
+ %br
22
+
23
+ %p
24
+ = Helpdesk.site_name
25
+ %br
26
+ %a{:href=>Helpdesk.site_address}
27
+ = Helpdesk.site_address
28
+ %div
29
+ Ta wiadomość została wygenrowana automatycznie. Nie odpowiadaj na nią. Jeśli nie zainicjowałeś akcji wysyłania tej wiadomości zgłoś to nam
30
+ %a{:href=>root_url}
31
+ klikając tutaj.
32
+
@@ -0,0 +1,28 @@
1
+ !!!
2
+ %html
3
+ %body
4
+ %div
5
+ %h1
6
+ ="#{@comment.ticket.requester.send Helpdesk.display_user.to_sym}, pojawiła się nowa odpowiedź do zgłoszenia: #{@comment.ticket.subject}"
7
+ %div
8
+ %p
9
+ Pod tym adresem możesz zobaczyć odpowiedź i swoje zgłoszenie:
10
+ %a{:href=>ticket_url(:locale=>I18n.locale, :id=>@comment.ticket, :anchor=>"comment#{@comment.id}")}<>
11
+ = ticket_url(:locale=>I18n.locale, :id=>@comment.ticket,:anchor=>"comment#{@comment.id}")
12
+ %p
13
+ Życzymy miłego dnia!
14
+ %br
15
+ = Helpdesk.site_name
16
+ %br
17
+ %a{:href=>Helpdesk.site_address}
18
+ = Helpdesk.site_address
19
+ %div
20
+ Ta wiadomość została wygenrowana automatycznie. Nie odpowiadaj na nią. Jeśli nie zainicjowałeś akcji wysyłania tej wiadomości zgłoś to nam
21
+ %a{:href=>root_url}
22
+ klikając tutaj.
23
+
24
+
25
+
26
+
27
+
28
+