o2g-node-sdk 1.0.1 → 2.4.1

package/dist/types/types/cc-stats/scheduled/scheduled-report.d.ts

@@ -0,0 +1,132 @@
+import { StatsFormat } from '../stats-format';
+import { StatsContext } from '../stats-context';
+import { Recurrence } from './recurrence';
+import { ReportObservationPeriod } from './report-obs-period';
+/**
+ * Represents a scheduled report in the system.
+ * Instances of this interface define a report to be generated periodically or once,
+ * along with its format, recipients, observation period, recurrence, and execution state.
+ */
+export interface ScheduledReport {
+    /**
+     * Returns the unique identifier of the scheduled report.
+     *
+     * @return the report ID
+     */
+    get id(): string;
+    /**
+     * Returns the description of the scheduled report.
+     *
+     * @return the report description
+     */
+    get description(): string;
+    /**
+     * Sets the description of the scheduled report.
+     *
+     * @param description the report description to set
+     */
+    set description(description: string);
+    /**
+     * Returns the observation period used by this scheduled report.
+     *
+     * @return the observation period
+     */
+    get observationPeriod(): ReportObservationPeriod;
+    /**
+     * Sets the observation period for this scheduled report.
+     *
+     * @param observationPeriod the observation period to set
+     */
+    set observationPeriod(observationPeriod: ReportObservationPeriod);
+    /**
+     * Returns the recurrence pattern for this report.
+     *
+     * @return the recurrence, or null if the report is executed only once
+     */
+    get recurrence(): Recurrence | null;
+    /**
+     * Sets the recurrence pattern for this report.
+     *
+     * @param recurrence the recurrence to set
+     */
+    set recurrence(recurrence: Recurrence | null);
+    /**
+     * Indicates whether this report is executed only once.
+     *
+     * @return true if the report is a one-time report, false if recurring
+     */
+    get once(): boolean;
+    /**
+     * Returns the output format of the report.
+     *
+     * @return the report format
+     */
+    get format(): StatsFormat;
+    /**
+     * Sets the output format of the report.
+     *
+     * @param format the format to set
+     */
+    set format(format: StatsFormat);
+    /**
+     * Returns the collection of recipients who will receive the report.
+     * Each recipient is represented as an email address.
+     *
+     * @return a collection of email addresses of the report recipients
+     */
+    get recipients(): string[];
+    /**
+     * Sets the recipients of the scheduled report.
+     *
+     * @param recipients an array of email addresses
+     */
+    set recipients(recipients: string[]);
+    /**
+     * Returns the current state of the scheduled report.
+     *
+     * @return the report execution state
+     */
+    get state(): ScheduledReport.State;
+    /**
+     * Indicates whether the scheduled report is currently enabled.
+     *
+     * @return true if the report is enabled, false otherwise
+     */
+    get enabled(): boolean;
+    /**
+     * Returns the date and time when the report was last executed.
+     *
+     * @return the last execution date, or null if never executed
+     */
+    get lastExecutionDate(): Date | null;
+    /**
+     * Returns the context used to generate this scheduled report.
+     *
+     * @return the report execution context
+     */
+    get context(): StatsContext;
+}
+/**
+ * Namespace for related types of ScheduledReport.
+ * Contains enums and other nested types.
+ */
+export declare namespace ScheduledReport {
+    /**
+     * Enum representing the execution state of a scheduled report.
+     */
+    enum State {
+        /** Report has not yet been executed. */
+        NOT_EXECUTED = "Not_executed",
+        /** Report has been executed successfully. */
+        EXECUTED = "Executed",
+        /** Execution failed during data retrieval. */
+        FAILED_ON_GET_DATA = "Failed_On_Get_Data",
+        /** Execution failed while sending the report via email. */
+        FAILED_ON_SEND_MAIL = "Failed_On_Send_Mail",
+        /** Report execution is currently in progress. */
+        IN_PROGRESS = "In_progress",
+        /** Scheduled report has expired and will no longer execute. */
+        EXPIRED = "Expired"
+    }
+}
+//# sourceMappingURL=scheduled-report.d.ts.map

package/dist/types/types/cc-stats/scheduled/scheduled-report.d.ts.map

@@ -0,0 +1 @@
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package/dist/types/types/cc-stats/stats-context.d.ts

@@ -0,0 +1,66 @@
+import { StatsFilter } from './stats-filter';
+/**
+ * `StatContext` represents the configuration needed to retrieve a statistics report
+ * from the Call Center Statistics Service.
+ *
+ * A context defines the parameters and metadata for generating a report, including:
+ * - The objects to include in the report (e.g., CCD agents, CCD pilots).
+ * - The counters or metrics for each category of object.
+ * - Metadata such as label, description, requester, and scheduling information.
+ *
+ * Contexts are used to specify what data should be included in a report, how it should
+ * be filtered, and how the report should be generated or scheduled.
+ *
+ * @since 2.7.4
+ */
+export interface StatsContext {
+    /**
+     * Returns the unique identifier of this context.
+     * @returns The context identifier.
+     */
+    get id(): string;
+    /**
+     * Returns the identifier of the requester who owns this context.
+     * @returns The requester identifier.
+     */
+    get requesterId(): string;
+    /**
+     * Returns the human-readable label of this context.
+     * @returns The context label.
+     */
+    get label(): string | undefined;
+    /**
+     * Returns the description of this context.
+     * @returns The context description.
+     */
+    get description(): string | undefined;
+    /**
+     * Indicates whether this context is associated with a scheduled report.
+     * @returns `true` if the context is scheduled; otherwise `false`.
+     */
+    get scheduled(): boolean;
+    /**
+     * Returns the filter associated with this context.
+     *
+     * The filter specifies which objects (agents or pilots) and counters should
+     * be included in the report.
+     * @returns The associated filter.
+     */
+    get filter(): StatsFilter | null;
+    /**
+     * Sets the filter associated with this context.
+     * @param filter - The filter to set.
+     */
+    set filter(filter: StatsFilter);
+    /**
+     * Sets the description of this context.
+     * @param description - The description to set.
+     */
+    set description(description: string);
+    /**
+     * Sets the label of this context.
+     * @param label - The label to set.
+     */
+    set label(label: string);
+}
+//# sourceMappingURL=stats-context.d.ts.map

package/dist/types/types/cc-stats/stats-context.d.ts.map

@@ -0,0 +1 @@
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package/dist/types/types/cc-stats/stats-filter.d.ts

@@ -0,0 +1,34 @@
+import { AgentFilter } from './agent-filter';
+import { PilotFilter } from './pilot-filter';
+/**
+ * Base interface for filters used in the Call Center StatisticsData SDK.
+ *
+ * A filter defines criteria for selecting objects (such as agents or pilots) to
+ * include in statistical reports.
+ *
+ * This interface also serves as a factory for creating concrete filter
+ * instances. Users can obtain pre-built filters without directly instantiating
+ * the underlying classes:
+ *
+ * ```ts
+ * const agentFilter = StatFilter.createAgentFilter();
+ * const pilotFilter = StatFilter.createPilotFilter();
+ * ```
+ *
+ * @since 2.7.4
+ */
+export declare abstract class StatsFilter {
+    /**
+     * Creates a new filter for selecting agents.
+     *
+     * @returns a new `AgentFilter` instance
+     */
+    static createAgentFilter(): AgentFilter;
+    /**
+     * Creates a new filter for selecting pilots.
+     *
+     * @returns a new `PilotFilter` instance
+     */
+    static createPilotFilter(): PilotFilter;
+}
+//# sourceMappingURL=stats-filter.d.ts.map

package/dist/types/types/cc-stats/stats-filter.d.ts.map

@@ -0,0 +1 @@
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package/dist/types/types/cc-stats/stats-format.d.ts

@@ -0,0 +1,17 @@
+/**
+ * Defines the available output formats for generated statistical reports.
+ *
+ * This enumeration specifies how the report data is represented when exported.
+ * Supported formats include:
+ * - `CSV` - Comma-separated values format, suitable for text processing and import into spreadsheets
+ * - `EXCEL` - Microsoft Excel-compatible format (.xls)
+ *
+ * @since 2.7.4
+ */
+export declare enum StatsFormat {
+    /** Comma-separated values format (.csv) */
+    CSV = "csv",
+    /** Microsoft Excel format (.xls) */
+    EXCEL = "xls"
+}
+//# sourceMappingURL=stats-format.d.ts.map

package/dist/types/types/cc-stats/stats-format.d.ts.map

@@ -0,0 +1 @@
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package/dist/types/types/cc-stats/time-interval.d.ts

@@ -0,0 +1,19 @@
+/**
+ * Represents fixed intervals of time in minutes.
+ *
+ * Each constant corresponds to a specific duration:
+ * - {@link QUARTER_HOUR} - 15 minutes
+ * - {@link HALF_HOUR} - 30 minutes
+ * - {@link HOUR} - 60 minutes
+ *
+ * @since 2.7.4
+ */
+export declare enum TimeInterval {
+    /** 15-minute interval */
+    QUARTER_HOUR = "aQuarterOfAnHour",
+    /** 30-minute interval */
+    HALF_HOUR = "halfAnHour",
+    /** 60-minute interval */
+    HOUR = "anHour"
+}
+//# sourceMappingURL=time-interval.d.ts.map

package/dist/types/types/cc-stats/time-interval.d.ts.map

@@ -0,0 +1 @@
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package/dist/types/types/comlog/com-record-participant.d.ts

@@ -0,0 +1,75 @@
+import { PartyInfo } from '../common/party-info';
+import { Reason } from './reason';
+import { Role } from './role';
+/**
+ * Represents a participant referenced in a communication record (com record).
+ *
+ * <b>Record Content:</b>
+ *
+ * <b>Simple call</b> (user A calls user B): the call record on each participant's side
+ * will include both participants, though the order is not guaranteed between successive responses.
+ *
+ * <b>Re-routed call</b> (user A -> B, rerouted to C due to overflow, redirection, or pickup):
+ * participant records reflect the rerouting, including the initially called party.
+ *
+ * <b>Multi-party calls:</b> Participants added during the call will appear in records
+ * of already connected users. Their `answered` status indicates whether they accepted or declined the call.
+ *
+ * <b>Participant Identification:</b>
+ * - In comlog notification events, the participant owner is identified by `loginName` only.
+ * - Other participants include full identity (`loginName`, `phoneNumber`).
+ * - In `QueryResult`:
+ *   - If no optimization is requested, all participants use full identity.
+ *   - If `optimized=true`, only the first occurrence uses full identity; subsequent ones use only phone numbers.
+ */
+export declare class ComRecordParticipant {
+    #private;
+    private constructor();
+    /**
+     * Returns this participant's role in the communication.
+     *
+     * @returns The role of the participant.
+     */
+    get role(): Role | null;
+    /**
+     * Returns whether this participant answered the call.
+     *
+     * @returns `true` if answered, `false` if not, or `false` if unknown.
+     */
+    get answered(): boolean;
+    /**
+     * Returns the participant's identity.
+     *
+     * @returns The `PartyInfo` representing this participant.
+     */
+    get identity(): PartyInfo;
+    /**
+     * Indicates if the participant is anonymous.
+     *
+     * @returns `true` if anonymous; `false` otherwise.
+     */
+    get anonymous(): boolean;
+    /**
+     * Returns the number that was initially called when this participant joined the call.
+     *
+     * @returns The initial called `PartyInfo`, or `null` if not applicable.
+     */
+    get initialCalled(): PartyInfo | null;
+    /**
+     * Returns the reason for the call being established, rerouted, or terminated.
+     *
+     * @returns The `Reason` for this participant in the call. Defaults to `Reason.UNKNOWN` if not set.
+     */
+    get reason(): Reason;
+    /**
+     * Returns the device leg involved in the call.
+     *
+     * Typically set when the main device is not a participant in the call.
+     * May return `null` if the main device is present or leg is not set.
+     *
+     * @returns The device leg as a string, or `null` if none is present.
+     * @since 2.7.4
+     */
+    get leg(): string | null;
+}
+//# sourceMappingURL=com-record-participant.d.ts.map

package/dist/types/types/comlog/com-record-participant.d.ts.map

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package/dist/types/types/comlog/com-record.d.ts

@@ -0,0 +1,97 @@
+import { CorrelatorData } from '../telephony/call/correlator-data';
+import { ComRecordParticipant } from './com-record-participant';
+/**
+ * Represents a communication record, which is a call history entry stored
+ * for each conversation.
+ *
+ * Each record contains information about the call, including its unique
+ * identifier, reference, participants, timestamps, and acknowledgment status.
+ *
+ * A record may represent an incoming or outgoing call, and includes details
+ * such as the start and end times, as well as the conversation time
+ * when the call was answered.
+ */
+export declare class ComRecord {
+    #private;
+    /**
+     * Protected constructor for internal use and deserialization.
+     */
+    private constructor();
+    /**
+     * Returns the unique identifier of this communication record.
+     *
+     * @returns The record ID.
+     */
+    get id(): number;
+    /**
+     * Returns the reference of the call that created this communication record.
+     *
+     * @returns The call reference.
+     */
+    get comRef(): string;
+    /**
+     * Indicates whether this communication record has been acknowledged.
+     *
+     * Only missed incoming calls can have this flag set to `true`.
+     *
+     * @returns `true` if the call has been acknowledged; `false` otherwise.
+     */
+    get acknowledged(): boolean;
+    /**
+     * Returns the collection of participants in this communication record.
+     *
+     * @returns An array of `ComRecordParticipant` objects representing all
+     *          participants in the call.
+     */
+    get participants(): ComRecordParticipant[] | null;
+    /**
+     * Returns the start date and time of this call.
+     *
+     * @returns The call start date.
+     */
+    get beginDate(): Date | null;
+    /**
+     * Returns the end date and time of this call.
+     *
+     * @returns The call end date.
+     */
+    get endDate(): Date | null;
+    /**
+     * Returns the date and time when the call was answered.
+     *
+     * For missed calls, this value may be `null`.
+     *
+     * @returns The conversation date.
+     * @since 2.6
+     */
+    get convDate(): Date | null;
+    /**
+     * Returns the duration this call has been on hold.
+     *
+     * @returns The hold duration in milliseconds (or seconds depending on your backend).
+     * @since 2.7.4
+     */
+    get holdDuration(): number;
+    /**
+     * Returns the number of the user who performed the transfer for this call,
+     * if the call has been transferred.
+     *
+     * This value may be `null` if the call has not been transferred.
+     *
+     * @returns The number of the user who transferred the call, or `null` if
+     *          no transfer occurred.
+     * @since 2.7.4
+     */
+    get transferredBy(): string | null;
+    /**
+     * Returns the correlator data associated with this call, if present.
+     *
+     * This method may return `null` if no correlator data is associated
+     * with the call.
+     *
+     * @returns The `CorrelatorData` associated with this call, or `null` if none is present.
+     * @since 2.7.4
+     */
+    get correlatorData(): CorrelatorData | null;
+}
+//# sourceMappingURL=com-record.d.ts.map

package/dist/types/types/comlog/com-record.d.ts.map

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package/dist/types/types/comlog/comlog-events.d.ts

@@ -0,0 +1,110 @@
+import { ComRecord } from './com-record';
+/**
+ * Notification sent when a new communication log entry has been created.
+ *
+ * This event represents a single new record created for the user.
+ */
+export declare class OnComRecordCreated {
+    #private;
+    private constructor();
+    /**
+     * Gets the login name of the user for whom the communication log entry was created.
+     *
+     * @returns The user's login name.
+     */
+    get loginName(): string;
+    /**
+     * Gets the created communication record.
+     *
+     * @returns The created {@link ComRecord}.
+     */
+    get record(): ComRecord;
+}
+/**
+ * Notification sent when one or more communication log records have been modified.
+ *
+ * Modification can include changes such as:
+ * - State changes (e.g., unanswered → answered)
+ * - Media list updates (e.g., IM and call in a conference)
+ * - End date updates (e.g., participants dropped from a conference)
+ */
+export declare class OnComRecordModified {
+    #private;
+    private constructor();
+    /**
+     * Gets the login name of the user for whom the communication log entry was modified.
+     *
+     * @returns The user's login name.
+     */
+    get loginName(): string;
+    /**
+     * Gets the modified communication record.
+     *
+     * @returns The modified {@link ComRecord}.
+     */
+    get record(): ComRecord;
+}
+/**
+ * Notification sent when one or more unanswered communication log records have been acknowledged.
+ *
+ * If `recordIds` is `null`, it means **all records** for the user are concerned.
+ */
+export declare class OnComRecordsAck {
+    #private;
+    private constructor();
+    /**
+     * Gets the login name of the user for whom the records were acknowledged.
+     *
+     * @returns The user's login name.
+     */
+    get loginName(): string;
+    /**
+     * Gets the identifiers of the acknowledged communication log entries.
+     *
+     * @returns An array of acknowledged record IDs, or `null` if all records are concerned.
+     */
+    get recordIds(): number[] | null;
+}
+/**
+ * Notification sent when one or more unanswered communication log records have been deleted.
+ *
+ * If `recordIds` is `null`, it means **all records** for the user are concerned.
+ */
+export declare class OnComRecordsDeleted {
+    #private;
+    private constructor();
+    /**
+     * Gets the login name of the user for whom the records were deleted.
+     *
+     * @returns The user's login name.
+     */
+    get loginName(): string;
+    /**
+     * Gets the identifiers of the deleted communication log entries.
+     *
+     * @returns An array of deleted record IDs, or `null` if all records are concerned.
+     */
+    get recordIds(): number[] | null;
+}
+/**
+ * Notification sent when one or more previously unanswered communication log records have been unacknowledged.
+ *
+ * If `recordIds` is `null`, it means **all records** for the user are concerned.
+ */
+export declare class OnComRecordsUnAck {
+    #private;
+    private constructor();
+    /**
+     * Gets the login name of the user for whom the records were unacknowledged.
+     *
+     * @returns The user's login name.
+     */
+    get loginName(): string;
+    /**
+     * Gets the identifiers of the unacknowledged communication log entries.
+     *
+     * @returns An array of unacknowledged record IDs, or `null` if all records are concerned.
+     */
+    get recordIds(): number[] | null;
+}
+//# sourceMappingURL=comlog-events.d.ts.map

package/dist/types/types/comlog/comlog-events.d.ts.map

@@ -0,0 +1 @@
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package/dist/types/{comlog/option.d.ts → types/comlog/filter-option.d.ts}

@@ -7,7 +7,7 @@
  * ```
  * @see {@link QueryFilter}
  */
-export declare enum Option {
+export declare enum FilterOption {
     /**
      * The default value that represents no filtering.
      */
@@ -21,3 +21,4 @@ export declare enum Option {
      */
     UNACKNOWLEDGED = 2
 }
+//# sourceMappingURL=filter-option.d.ts.map

package/dist/types/types/comlog/filter-option.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"filter-option.d.ts","sourceRoot":"","sources":["../../../../src/types/comlog/filter-option.ts"],"names":[],"mappings":"AAmBA;;;;;;;;GAQG;AAEH,oBAAY,YAAY;IACpB;;OAEG;IACH,GAAG,IAAI;IAEP;;OAEG;IACH,UAAU,IAAI;IAEd;;OAEG;IACH,cAAc,IAAI;CACrB"}

package/dist/types/{comlog → types/comlog}/page.d.ts

@@ -11,7 +11,7 @@ export declare class Page {
      * specified length.
      *
      * @param offset the page offset
-     * @param length  the page length
+     * @param limit  the page length
      */
     constructor(offset: number, limit: number);
     /**
@@ -31,3 +31,4 @@ export declare class Page {
      */
     get limit(): number;
 }
+//# sourceMappingURL=page.d.ts.map

package/dist/types/types/comlog/page.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"page.d.ts","sourceRoot":"","sources":["../../../../src/types/comlog/page.ts"],"names":[],"mappings":"AAmBA;;;;GAIG;AACH,qBAAa,IAAI;IACb,OAAO,CAAC,OAAO,CAAS;IACxB,OAAO,CAAC,MAAM,CAAS;IAEvB;;;;;;OAMG;gBACS,MAAM,EAAE,MAAM,EAAE,KAAK,EAAE,MAAM;IAKzC;;OAEG;IACH,IAAI;IAIJ;;OAEG;IACH,QAAQ;IAOR;;OAEG;IACH,IAAI,MAAM,IAAI,MAAM,CAEnB;IAED;;OAEG;IACH,IAAI,KAAK,IAAI,MAAM,CAElB;CACJ"}