grm-shared-library 1.1.201 → 1.1.203

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (244) hide show
  1. package/dist/cjs/index.js +1 -0
  2. package/dist/cjs/index.js.map +1 -1
  3. package/dist/cjs/kafka/topics.js +26 -0
  4. package/dist/cjs/kafka/topics.js.map +1 -1
  5. package/dist/cjs/modules/common/constants/service.const.js +1 -0
  6. package/dist/cjs/modules/common/constants/service.const.js.map +1 -1
  7. package/dist/cjs/modules/permission/data/permissions.data.js +26 -0
  8. package/dist/cjs/modules/permission/data/permissions.data.js.map +1 -1
  9. package/dist/cjs/modules/permission/enums/permission-actions.enum.js +40 -0
  10. package/dist/cjs/modules/permission/enums/permission-actions.enum.js.map +1 -1
  11. package/dist/cjs/modules/permission/enums/permissions-module.enum.js +1 -0
  12. package/dist/cjs/modules/permission/enums/permissions-module.enum.js.map +1 -1
  13. package/dist/cjs/modules/role/data/roles.data.js +85 -0
  14. package/dist/cjs/modules/role/data/roles.data.js.map +1 -1
  15. package/dist/cjs/modules/socket/enums/redis-channel-name.enum.js +1 -0
  16. package/dist/cjs/modules/socket/enums/redis-channel-name.enum.js.map +1 -1
  17. package/dist/cjs/modules/socket/enums/room-type.enum.js +8 -0
  18. package/dist/cjs/modules/socket/enums/room-type.enum.js.map +1 -1
  19. package/dist/cjs/modules/socket/enums/socket-event-name.enum.js +5 -0
  20. package/dist/cjs/modules/socket/enums/socket-event-name.enum.js.map +1 -1
  21. package/dist/cjs/modules/support/constants/support-defaults.const.js +139 -0
  22. package/dist/cjs/modules/support/constants/support-defaults.const.js.map +1 -0
  23. package/dist/cjs/modules/support/constants/support-kafka.const.js +51 -0
  24. package/dist/cjs/modules/support/constants/support-kafka.const.js.map +1 -0
  25. package/dist/cjs/modules/support/dtos/create-support-ticket-message.dto.js +82 -0
  26. package/dist/cjs/modules/support/dtos/create-support-ticket-message.dto.js.map +1 -0
  27. package/dist/cjs/modules/support/dtos/create-support-ticket.dto.js +169 -0
  28. package/dist/cjs/modules/support/dtos/create-support-ticket.dto.js.map +1 -0
  29. package/dist/cjs/modules/support/dtos/customer-feedback.dto.js +401 -0
  30. package/dist/cjs/modules/support/dtos/customer-feedback.dto.js.map +1 -0
  31. package/dist/cjs/modules/support/dtos/support-configuration.dto.js +732 -0
  32. package/dist/cjs/modules/support/dtos/support-configuration.dto.js.map +1 -0
  33. package/dist/cjs/modules/support/dtos/support-related-entity.dto.js +38 -0
  34. package/dist/cjs/modules/support/dtos/support-related-entity.dto.js.map +1 -0
  35. package/dist/cjs/modules/support/dtos/support-report-query.dto.js +127 -0
  36. package/dist/cjs/modules/support/dtos/support-report-query.dto.js.map +1 -0
  37. package/dist/cjs/modules/support/dtos/support-sync.dto.js +175 -0
  38. package/dist/cjs/modules/support/dtos/support-sync.dto.js.map +1 -0
  39. package/dist/cjs/modules/support/dtos/support-ticket-actions.dto.js +191 -0
  40. package/dist/cjs/modules/support/dtos/support-ticket-actions.dto.js.map +1 -0
  41. package/dist/cjs/modules/support/dtos/support-ticket-query.dto.js +225 -0
  42. package/dist/cjs/modules/support/dtos/support-ticket-query.dto.js.map +1 -0
  43. package/dist/cjs/modules/support/enums/support-audit-action.enum.js +87 -0
  44. package/dist/cjs/modules/support/enums/support-audit-action.enum.js.map +1 -0
  45. package/dist/cjs/modules/support/enums/support-feedback.enum.js +110 -0
  46. package/dist/cjs/modules/support/enums/support-feedback.enum.js.map +1 -0
  47. package/dist/cjs/modules/support/enums/support-provider-code.enum.js +66 -0
  48. package/dist/cjs/modules/support/enums/support-provider-code.enum.js.map +1 -0
  49. package/dist/cjs/modules/support/enums/support-related-entity-type.enum.js +50 -0
  50. package/dist/cjs/modules/support/enums/support-related-entity-type.enum.js.map +1 -0
  51. package/dist/cjs/modules/support/enums/support-routing.enum.js +58 -0
  52. package/dist/cjs/modules/support/enums/support-routing.enum.js.map +1 -0
  53. package/dist/cjs/modules/support/enums/support-sla.enum.js +55 -0
  54. package/dist/cjs/modules/support/enums/support-sla.enum.js.map +1 -0
  55. package/dist/cjs/modules/support/enums/support-sync.enum.js +133 -0
  56. package/dist/cjs/modules/support/enums/support-sync.enum.js.map +1 -0
  57. package/dist/cjs/modules/support/enums/support-ticket-channel.enum.js +36 -0
  58. package/dist/cjs/modules/support/enums/support-ticket-channel.enum.js.map +1 -0
  59. package/dist/cjs/modules/support/enums/support-ticket-message.enum.js +54 -0
  60. package/dist/cjs/modules/support/enums/support-ticket-message.enum.js.map +1 -0
  61. package/dist/cjs/modules/support/enums/support-ticket-priority.enum.js +41 -0
  62. package/dist/cjs/modules/support/enums/support-ticket-priority.enum.js.map +1 -0
  63. package/dist/cjs/modules/support/enums/support-ticket-status.enum.js +138 -0
  64. package/dist/cjs/modules/support/enums/support-ticket-status.enum.js.map +1 -0
  65. package/dist/cjs/modules/support/index.js +60 -0
  66. package/dist/cjs/modules/support/index.js.map +1 -0
  67. package/dist/cjs/modules/support/interfaces/customer-feedback.js +3 -0
  68. package/dist/cjs/modules/support/interfaces/customer-feedback.js.map +1 -0
  69. package/dist/cjs/modules/support/interfaces/support-configuration.js +3 -0
  70. package/dist/cjs/modules/support/interfaces/support-configuration.js.map +1 -0
  71. package/dist/cjs/modules/support/interfaces/support-events.js +3 -0
  72. package/dist/cjs/modules/support/interfaces/support-events.js.map +1 -0
  73. package/dist/cjs/modules/support/interfaces/support-provider-descriptor.js +3 -0
  74. package/dist/cjs/modules/support/interfaces/support-provider-descriptor.js.map +1 -0
  75. package/dist/cjs/modules/support/interfaces/support-realtime.js +18 -0
  76. package/dist/cjs/modules/support/interfaces/support-realtime.js.map +1 -0
  77. package/dist/cjs/modules/support/interfaces/support-reports.js +3 -0
  78. package/dist/cjs/modules/support/interfaces/support-reports.js.map +1 -0
  79. package/dist/cjs/modules/support/interfaces/support-sync.js +3 -0
  80. package/dist/cjs/modules/support/interfaces/support-sync.js.map +1 -0
  81. package/dist/cjs/modules/support/interfaces/support-ticket-message.js +3 -0
  82. package/dist/cjs/modules/support/interfaces/support-ticket-message.js.map +1 -0
  83. package/dist/cjs/modules/support/interfaces/support-ticket.js +3 -0
  84. package/dist/cjs/modules/support/interfaces/support-ticket.js.map +1 -0
  85. package/dist/cjs/modules/support/utils/support-feedback.util.js +66 -0
  86. package/dist/cjs/modules/support/utils/support-feedback.util.js.map +1 -0
  87. package/dist/cjs/modules/support/utils/support-redaction.util.js +173 -0
  88. package/dist/cjs/modules/support/utils/support-redaction.util.js.map +1 -0
  89. package/dist/cjs/modules/support/utils/support-routing.util.js +87 -0
  90. package/dist/cjs/modules/support/utils/support-routing.util.js.map +1 -0
  91. package/dist/cjs/modules/support/utils/support-sla.util.js +239 -0
  92. package/dist/cjs/modules/support/utils/support-sla.util.js.map +1 -0
  93. package/dist/cjs/modules/support/utils/support-status.util.js +93 -0
  94. package/dist/cjs/modules/support/utils/support-status.util.js.map +1 -0
  95. package/dist/cjs/modules/support/utils/support-sync.util.js +151 -0
  96. package/dist/cjs/modules/support/utils/support-sync.util.js.map +1 -0
  97. package/dist/cjs/modules/support/utils/support-ticket-number.util.js +61 -0
  98. package/dist/cjs/modules/support/utils/support-ticket-number.util.js.map +1 -0
  99. package/dist/esm/index.js +1 -0
  100. package/dist/esm/index.js.map +1 -1
  101. package/dist/esm/kafka/topics.js +26 -0
  102. package/dist/esm/kafka/topics.js.map +1 -1
  103. package/dist/esm/modules/common/constants/service.const.js +1 -0
  104. package/dist/esm/modules/common/constants/service.const.js.map +1 -1
  105. package/dist/esm/modules/permission/data/permissions.data.js +26 -0
  106. package/dist/esm/modules/permission/data/permissions.data.js.map +1 -1
  107. package/dist/esm/modules/permission/enums/permission-actions.enum.js +40 -0
  108. package/dist/esm/modules/permission/enums/permission-actions.enum.js.map +1 -1
  109. package/dist/esm/modules/permission/enums/permissions-module.enum.js +1 -0
  110. package/dist/esm/modules/permission/enums/permissions-module.enum.js.map +1 -1
  111. package/dist/esm/modules/role/data/roles.data.js +85 -0
  112. package/dist/esm/modules/role/data/roles.data.js.map +1 -1
  113. package/dist/esm/modules/socket/enums/redis-channel-name.enum.js +1 -0
  114. package/dist/esm/modules/socket/enums/redis-channel-name.enum.js.map +1 -1
  115. package/dist/esm/modules/socket/enums/room-type.enum.js +8 -0
  116. package/dist/esm/modules/socket/enums/room-type.enum.js.map +1 -1
  117. package/dist/esm/modules/socket/enums/socket-event-name.enum.js +5 -0
  118. package/dist/esm/modules/socket/enums/socket-event-name.enum.js.map +1 -1
  119. package/dist/esm/modules/support/constants/support-defaults.const.js +136 -0
  120. package/dist/esm/modules/support/constants/support-defaults.const.js.map +1 -0
  121. package/dist/esm/modules/support/constants/support-kafka.const.js +48 -0
  122. package/dist/esm/modules/support/constants/support-kafka.const.js.map +1 -0
  123. package/dist/esm/modules/support/dtos/create-support-ticket-message.dto.js +77 -0
  124. package/dist/esm/modules/support/dtos/create-support-ticket-message.dto.js.map +1 -0
  125. package/dist/esm/modules/support/dtos/create-support-ticket.dto.js +165 -0
  126. package/dist/esm/modules/support/dtos/create-support-ticket.dto.js.map +1 -0
  127. package/dist/esm/modules/support/dtos/customer-feedback.dto.js +392 -0
  128. package/dist/esm/modules/support/dtos/customer-feedback.dto.js.map +1 -0
  129. package/dist/esm/modules/support/dtos/support-configuration.dto.js +716 -0
  130. package/dist/esm/modules/support/dtos/support-configuration.dto.js.map +1 -0
  131. package/dist/esm/modules/support/dtos/support-related-entity.dto.js +34 -0
  132. package/dist/esm/modules/support/dtos/support-related-entity.dto.js.map +1 -0
  133. package/dist/esm/modules/support/dtos/support-report-query.dto.js +123 -0
  134. package/dist/esm/modules/support/dtos/support-report-query.dto.js.map +1 -0
  135. package/dist/esm/modules/support/dtos/support-sync.dto.js +169 -0
  136. package/dist/esm/modules/support/dtos/support-sync.dto.js.map +1 -0
  137. package/dist/esm/modules/support/dtos/support-ticket-actions.dto.js +180 -0
  138. package/dist/esm/modules/support/dtos/support-ticket-actions.dto.js.map +1 -0
  139. package/dist/esm/modules/support/dtos/support-ticket-query.dto.js +221 -0
  140. package/dist/esm/modules/support/dtos/support-ticket-query.dto.js.map +1 -0
  141. package/dist/esm/modules/support/enums/support-audit-action.enum.js +84 -0
  142. package/dist/esm/modules/support/enums/support-audit-action.enum.js.map +1 -0
  143. package/dist/esm/modules/support/enums/support-feedback.enum.js +107 -0
  144. package/dist/esm/modules/support/enums/support-feedback.enum.js.map +1 -0
  145. package/dist/esm/modules/support/enums/support-provider-code.enum.js +63 -0
  146. package/dist/esm/modules/support/enums/support-provider-code.enum.js.map +1 -0
  147. package/dist/esm/modules/support/enums/support-related-entity-type.enum.js +47 -0
  148. package/dist/esm/modules/support/enums/support-related-entity-type.enum.js.map +1 -0
  149. package/dist/esm/modules/support/enums/support-routing.enum.js +55 -0
  150. package/dist/esm/modules/support/enums/support-routing.enum.js.map +1 -0
  151. package/dist/esm/modules/support/enums/support-sla.enum.js +52 -0
  152. package/dist/esm/modules/support/enums/support-sla.enum.js.map +1 -0
  153. package/dist/esm/modules/support/enums/support-sync.enum.js +130 -0
  154. package/dist/esm/modules/support/enums/support-sync.enum.js.map +1 -0
  155. package/dist/esm/modules/support/enums/support-ticket-channel.enum.js +33 -0
  156. package/dist/esm/modules/support/enums/support-ticket-channel.enum.js.map +1 -0
  157. package/dist/esm/modules/support/enums/support-ticket-message.enum.js +51 -0
  158. package/dist/esm/modules/support/enums/support-ticket-message.enum.js.map +1 -0
  159. package/dist/esm/modules/support/enums/support-ticket-priority.enum.js +38 -0
  160. package/dist/esm/modules/support/enums/support-ticket-priority.enum.js.map +1 -0
  161. package/dist/esm/modules/support/enums/support-ticket-status.enum.js +135 -0
  162. package/dist/esm/modules/support/enums/support-ticket-status.enum.js.map +1 -0
  163. package/dist/esm/modules/support/index.js +44 -0
  164. package/dist/esm/modules/support/index.js.map +1 -0
  165. package/dist/esm/modules/support/interfaces/customer-feedback.js +2 -0
  166. package/dist/esm/modules/support/interfaces/customer-feedback.js.map +1 -0
  167. package/dist/esm/modules/support/interfaces/support-configuration.js +2 -0
  168. package/dist/esm/modules/support/interfaces/support-configuration.js.map +1 -0
  169. package/dist/esm/modules/support/interfaces/support-events.js +2 -0
  170. package/dist/esm/modules/support/interfaces/support-events.js.map +1 -0
  171. package/dist/esm/modules/support/interfaces/support-provider-descriptor.js +2 -0
  172. package/dist/esm/modules/support/interfaces/support-provider-descriptor.js.map +1 -0
  173. package/dist/esm/modules/support/interfaces/support-realtime.js +15 -0
  174. package/dist/esm/modules/support/interfaces/support-realtime.js.map +1 -0
  175. package/dist/esm/modules/support/interfaces/support-reports.js +2 -0
  176. package/dist/esm/modules/support/interfaces/support-reports.js.map +1 -0
  177. package/dist/esm/modules/support/interfaces/support-sync.js +2 -0
  178. package/dist/esm/modules/support/interfaces/support-sync.js.map +1 -0
  179. package/dist/esm/modules/support/interfaces/support-ticket-message.js +2 -0
  180. package/dist/esm/modules/support/interfaces/support-ticket-message.js.map +1 -0
  181. package/dist/esm/modules/support/interfaces/support-ticket.js +2 -0
  182. package/dist/esm/modules/support/interfaces/support-ticket.js.map +1 -0
  183. package/dist/esm/modules/support/utils/support-feedback.util.js +60 -0
  184. package/dist/esm/modules/support/utils/support-feedback.util.js.map +1 -0
  185. package/dist/esm/modules/support/utils/support-redaction.util.js +164 -0
  186. package/dist/esm/modules/support/utils/support-redaction.util.js.map +1 -0
  187. package/dist/esm/modules/support/utils/support-routing.util.js +82 -0
  188. package/dist/esm/modules/support/utils/support-routing.util.js.map +1 -0
  189. package/dist/esm/modules/support/utils/support-sla.util.js +229 -0
  190. package/dist/esm/modules/support/utils/support-sla.util.js.map +1 -0
  191. package/dist/esm/modules/support/utils/support-status.util.js +81 -0
  192. package/dist/esm/modules/support/utils/support-status.util.js.map +1 -0
  193. package/dist/esm/modules/support/utils/support-sync.util.js +142 -0
  194. package/dist/esm/modules/support/utils/support-sync.util.js.map +1 -0
  195. package/dist/esm/modules/support/utils/support-ticket-number.util.js +56 -0
  196. package/dist/esm/modules/support/utils/support-ticket-number.util.js.map +1 -0
  197. package/dist/types/index.d.ts +1 -0
  198. package/dist/types/kafka/topics.d.ts +21 -0
  199. package/dist/types/modules/common/constants/service.const.d.ts +4 -0
  200. package/dist/types/modules/permission/enums/permission-actions.enum.d.ts +21 -0
  201. package/dist/types/modules/permission/enums/permissions-module.enum.d.ts +2 -1
  202. package/dist/types/modules/socket/enums/redis-channel-name.enum.d.ts +2 -1
  203. package/dist/types/modules/socket/enums/room-type.enum.d.ts +8 -0
  204. package/dist/types/modules/socket/enums/socket-event-name.enum.d.ts +2 -1
  205. package/dist/types/modules/support/constants/support-defaults.const.d.ts +129 -0
  206. package/dist/types/modules/support/constants/support-kafka.const.d.ts +47 -0
  207. package/dist/types/modules/support/dtos/create-support-ticket-message.dto.d.ts +30 -0
  208. package/dist/types/modules/support/dtos/create-support-ticket.dto.d.ts +35 -0
  209. package/dist/types/modules/support/dtos/customer-feedback.dto.d.ts +83 -0
  210. package/dist/types/modules/support/dtos/support-configuration.dto.d.ts +130 -0
  211. package/dist/types/modules/support/dtos/support-related-entity.dto.d.ts +13 -0
  212. package/dist/types/modules/support/dtos/support-report-query.dto.d.ts +29 -0
  213. package/dist/types/modules/support/dtos/support-sync.dto.d.ts +40 -0
  214. package/dist/types/modules/support/dtos/support-ticket-actions.dto.d.ts +61 -0
  215. package/dist/types/modules/support/dtos/support-ticket-query.dto.d.ts +41 -0
  216. package/dist/types/modules/support/enums/support-audit-action.enum.d.ts +80 -0
  217. package/dist/types/modules/support/enums/support-feedback.enum.d.ts +65 -0
  218. package/dist/types/modules/support/enums/support-provider-code.enum.d.ts +57 -0
  219. package/dist/types/modules/support/enums/support-related-entity-type.enum.d.ts +41 -0
  220. package/dist/types/modules/support/enums/support-routing.enum.d.ts +48 -0
  221. package/dist/types/modules/support/enums/support-sla.enum.d.ts +47 -0
  222. package/dist/types/modules/support/enums/support-sync.enum.d.ts +108 -0
  223. package/dist/types/modules/support/enums/support-ticket-channel.enum.d.ts +30 -0
  224. package/dist/types/modules/support/enums/support-ticket-message.enum.d.ts +42 -0
  225. package/dist/types/modules/support/enums/support-ticket-priority.enum.d.ts +24 -0
  226. package/dist/types/modules/support/enums/support-ticket-status.enum.d.ts +58 -0
  227. package/dist/types/modules/support/index.d.ts +38 -0
  228. package/dist/types/modules/support/interfaces/customer-feedback.d.ts +115 -0
  229. package/dist/types/modules/support/interfaces/support-configuration.d.ts +170 -0
  230. package/dist/types/modules/support/interfaces/support-events.d.ts +126 -0
  231. package/dist/types/modules/support/interfaces/support-provider-descriptor.d.ts +92 -0
  232. package/dist/types/modules/support/interfaces/support-realtime.d.ts +65 -0
  233. package/dist/types/modules/support/interfaces/support-reports.d.ts +122 -0
  234. package/dist/types/modules/support/interfaces/support-sync.d.ts +105 -0
  235. package/dist/types/modules/support/interfaces/support-ticket-message.d.ts +66 -0
  236. package/dist/types/modules/support/interfaces/support-ticket.d.ts +180 -0
  237. package/dist/types/modules/support/utils/support-feedback.util.d.ts +23 -0
  238. package/dist/types/modules/support/utils/support-redaction.util.d.ts +48 -0
  239. package/dist/types/modules/support/utils/support-routing.util.d.ts +50 -0
  240. package/dist/types/modules/support/utils/support-sla.util.d.ts +69 -0
  241. package/dist/types/modules/support/utils/support-status.util.d.ts +44 -0
  242. package/dist/types/modules/support/utils/support-sync.util.d.ts +76 -0
  243. package/dist/types/modules/support/utils/support-ticket-number.util.d.ts +39 -0
  244. package/package.json +1 -1
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@@ -0,0 +1,82 @@
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+ "use strict";
2
+ var __decorate = (this && this.__decorate) || function (decorators, target, key, desc) {
3
+ var c = arguments.length, r = c < 3 ? target : desc === null ? desc = Object.getOwnPropertyDescriptor(target, key) : desc, d;
4
+ if (typeof Reflect === "object" && typeof Reflect.decorate === "function") r = Reflect.decorate(decorators, target, key, desc);
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+ else for (var i = decorators.length - 1; i >= 0; i--) if (d = decorators[i]) r = (c < 3 ? d(r) : c > 3 ? d(target, key, r) : d(target, key)) || r;
6
+ return c > 3 && r && Object.defineProperty(target, key, r), r;
7
+ };
8
+ var __metadata = (this && this.__metadata) || function (k, v) {
9
+ if (typeof Reflect === "object" && typeof Reflect.metadata === "function") return Reflect.metadata(k, v);
10
+ };
11
+ Object.defineProperty(exports, "__esModule", { value: true });
12
+ exports.CreateSupportInternalNoteDto = exports.CreateSupportTicketMessageDto = void 0;
13
+ const swagger_1 = require("@nestjs/swagger");
14
+ const class_transformer_1 = require("class-transformer");
15
+ const class_validator_1 = require("class-validator");
16
+ const support_defaults_const_1 = require("../constants/support-defaults.const");
17
+ /**
18
+ * Add a message to a ticket conversation.
19
+ *
20
+ * There is deliberately no `type` field. Whether an entry is a customer message
21
+ * or an agent reply is decided by clarion-support from the caller's identity
22
+ * and permissions, never by the client - a customer able to post an
23
+ * AGENT_REPLY, or an agent able to post an internal note through the
24
+ * customer-facing endpoint, would each be a security bug rather than a
25
+ * validation one.
26
+ *
27
+ * Internal notes have their own endpoint and their own permission for the same
28
+ * reason.
29
+ */
30
+ class CreateSupportTicketMessageDto {
31
+ }
32
+ exports.CreateSupportTicketMessageDto = CreateSupportTicketMessageDto;
33
+ __decorate([
34
+ (0, swagger_1.ApiProperty)({ maxLength: support_defaults_const_1.SUPPORT_FIELD_LIMITS.MESSAGE_MAX_LENGTH }),
35
+ (0, class_validator_1.IsString)(),
36
+ (0, class_validator_1.MinLength)(1),
37
+ (0, class_validator_1.MaxLength)(support_defaults_const_1.SUPPORT_FIELD_LIMITS.MESSAGE_MAX_LENGTH),
38
+ __metadata("design:type", String)
39
+ ], CreateSupportTicketMessageDto.prototype, "body", void 0);
40
+ __decorate([
41
+ (0, swagger_1.ApiPropertyOptional)({
42
+ type: [Number],
43
+ description: 'clarion-dms document ids to attach to this message.',
44
+ }),
45
+ (0, class_validator_1.IsArray)(),
46
+ (0, class_validator_1.ArrayMaxSize)(support_defaults_const_1.SUPPORT_FIELD_LIMITS.MAX_ATTACHMENTS_PER_MESSAGE),
47
+ (0, class_transformer_1.Type)(() => Number),
48
+ (0, class_validator_1.IsInt)({ each: true }),
49
+ (0, class_validator_1.IsPositive)({ each: true }),
50
+ (0, class_validator_1.IsOptional)(),
51
+ __metadata("design:type", Array)
52
+ ], CreateSupportTicketMessageDto.prototype, "documentIds", void 0);
53
+ /**
54
+ * Add an internal note.
55
+ *
56
+ * Never mirrored to a customer and never returned by a customer-facing
57
+ * endpoint. It IS pushed to the helpdesk as a note where the provider supports
58
+ * one, because an agent working in the helpdesk needs the same context - which
59
+ * is exactly why the visibility rule has to live in the domain rather than in
60
+ * whichever adapter happens to be configured.
61
+ */
62
+ class CreateSupportInternalNoteDto {
63
+ }
64
+ exports.CreateSupportInternalNoteDto = CreateSupportInternalNoteDto;
65
+ __decorate([
66
+ (0, swagger_1.ApiProperty)({ maxLength: support_defaults_const_1.SUPPORT_FIELD_LIMITS.MESSAGE_MAX_LENGTH }),
67
+ (0, class_validator_1.IsString)(),
68
+ (0, class_validator_1.MinLength)(1),
69
+ (0, class_validator_1.MaxLength)(support_defaults_const_1.SUPPORT_FIELD_LIMITS.MESSAGE_MAX_LENGTH),
70
+ __metadata("design:type", String)
71
+ ], CreateSupportInternalNoteDto.prototype, "body", void 0);
72
+ __decorate([
73
+ (0, swagger_1.ApiPropertyOptional)({ type: [Number] }),
74
+ (0, class_validator_1.IsArray)(),
75
+ (0, class_validator_1.ArrayMaxSize)(support_defaults_const_1.SUPPORT_FIELD_LIMITS.MAX_ATTACHMENTS_PER_MESSAGE),
76
+ (0, class_transformer_1.Type)(() => Number),
77
+ (0, class_validator_1.IsInt)({ each: true }),
78
+ (0, class_validator_1.IsPositive)({ each: true }),
79
+ (0, class_validator_1.IsOptional)(),
80
+ __metadata("design:type", Array)
81
+ ], CreateSupportInternalNoteDto.prototype, "documentIds", void 0);
82
+ //# sourceMappingURL=create-support-ticket-message.dto.js.map
@@ -0,0 +1 @@
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+ {"version":3,"file":"create-support-ticket-message.dto.js","sourceRoot":"","sources":["../../../../../src/modules/support/dtos/create-support-ticket-message.dto.ts"],"names":[],"mappings":";;;;;;;;;;;;AAAA,6CAAmE;AACnE,yDAAyC;AACzC,qDASyB;AACzB,gFAA2E;AAE3E;;;;;;;;;;;;GAYG;AACH,MAAa,6BAA6B;CAkBzC;AAlBD,sEAkBC;AAbG;IAJC,IAAA,qBAAW,EAAC,EAAE,SAAS,EAAE,6CAAoB,CAAC,kBAAkB,EAAE,CAAC;IACnE,IAAA,0BAAQ,GAAE;IACV,IAAA,2BAAS,EAAC,CAAC,CAAC;IACZ,IAAA,2BAAS,EAAC,6CAAoB,CAAC,kBAAkB,CAAC;;2DACrC;AAYd;IAVC,IAAA,6BAAmB,EAAC;QACjB,IAAI,EAAE,CAAC,MAAM,CAAC;QACd,WAAW,EAAE,qDAAqD;KACrE,CAAC;IACD,IAAA,yBAAO,GAAE;IACT,IAAA,8BAAY,EAAC,6CAAoB,CAAC,2BAA2B,CAAC;IAC9D,IAAA,wBAAI,EAAC,GAAG,EAAE,CAAC,MAAM,CAAC;IAClB,IAAA,uBAAK,EAAC,EAAE,IAAI,EAAE,IAAI,EAAE,CAAC;IACrB,IAAA,4BAAU,EAAC,EAAE,IAAI,EAAE,IAAI,EAAE,CAAC;IAC1B,IAAA,4BAAU,GAAE;;kEACU;AAG3B;;;;;;;;GAQG;AACH,MAAa,4BAA4B;CAexC;AAfD,oEAeC;AAVG;IAJC,IAAA,qBAAW,EAAC,EAAE,SAAS,EAAE,6CAAoB,CAAC,kBAAkB,EAAE,CAAC;IACnE,IAAA,0BAAQ,GAAE;IACV,IAAA,2BAAS,EAAC,CAAC,CAAC;IACZ,IAAA,2BAAS,EAAC,6CAAoB,CAAC,kBAAkB,CAAC;;0DACrC;AASd;IAPC,IAAA,6BAAmB,EAAC,EAAE,IAAI,EAAE,CAAC,MAAM,CAAC,EAAE,CAAC;IACvC,IAAA,yBAAO,GAAE;IACT,IAAA,8BAAY,EAAC,6CAAoB,CAAC,2BAA2B,CAAC;IAC9D,IAAA,wBAAI,EAAC,GAAG,EAAE,CAAC,MAAM,CAAC;IAClB,IAAA,uBAAK,EAAC,EAAE,IAAI,EAAE,IAAI,EAAE,CAAC;IACrB,IAAA,4BAAU,EAAC,EAAE,IAAI,EAAE,IAAI,EAAE,CAAC;IAC1B,IAAA,4BAAU,GAAE;;iEACU"}
@@ -0,0 +1,169 @@
1
+ "use strict";
2
+ var __decorate = (this && this.__decorate) || function (decorators, target, key, desc) {
3
+ var c = arguments.length, r = c < 3 ? target : desc === null ? desc = Object.getOwnPropertyDescriptor(target, key) : desc, d;
4
+ if (typeof Reflect === "object" && typeof Reflect.decorate === "function") r = Reflect.decorate(decorators, target, key, desc);
5
+ else for (var i = decorators.length - 1; i >= 0; i--) if (d = decorators[i]) r = (c < 3 ? d(r) : c > 3 ? d(target, key, r) : d(target, key)) || r;
6
+ return c > 3 && r && Object.defineProperty(target, key, r), r;
7
+ };
8
+ var __metadata = (this && this.__metadata) || function (k, v) {
9
+ if (typeof Reflect === "object" && typeof Reflect.metadata === "function") return Reflect.metadata(k, v);
10
+ };
11
+ Object.defineProperty(exports, "__esModule", { value: true });
12
+ exports.CreateSupportTicketDto = void 0;
13
+ const swagger_1 = require("@nestjs/swagger");
14
+ const class_transformer_1 = require("class-transformer");
15
+ const class_validator_1 = require("class-validator");
16
+ const country_code_enum_1 = require("../../country/enums/country-code.enum");
17
+ const incident_app_id_enum_1 = require("../../incident/enums/incident-app-id.enum");
18
+ const support_defaults_const_1 = require("../constants/support-defaults.const");
19
+ const support_ticket_channel_enum_1 = require("../enums/support-ticket-channel.enum");
20
+ const support_ticket_priority_enum_1 = require("../enums/support-ticket-priority.enum");
21
+ const support_related_entity_dto_1 = require("./support-related-entity.dto");
22
+ /**
23
+ * Raise a support ticket.
24
+ *
25
+ * Tenancy is NOT taken from this payload. `organizationId`, `controlCentreId`
26
+ * and the customer are resolved from the caller's trusted context in
27
+ * clarion-support; the two overridable fields below are honoured only for a
28
+ * super-admin or an agent raising a ticket on somebody's behalf, and are
29
+ * ignored for everyone else. A customer who sends another organization's id
30
+ * still gets a ticket in their own.
31
+ *
32
+ * Retries are safe: send the same `Idempotency-Key` header and a repeat is
33
+ * answered with the ticket the first attempt created. Mobile networks drop
34
+ * replies rather than requests, and without that a customer who taps Send twice
35
+ * on a train raises two tickets.
36
+ */
37
+ class CreateSupportTicketDto {
38
+ }
39
+ exports.CreateSupportTicketDto = CreateSupportTicketDto;
40
+ __decorate([
41
+ (0, swagger_1.ApiProperty)({
42
+ description: 'One-line summary. Shown in every list and in the notification.',
43
+ example: 'Panic button does not reach the control room',
44
+ maxLength: support_defaults_const_1.SUPPORT_FIELD_LIMITS.SUBJECT_MAX_LENGTH,
45
+ }),
46
+ (0, class_validator_1.IsString)(),
47
+ (0, class_validator_1.MinLength)(3),
48
+ (0, class_validator_1.MaxLength)(support_defaults_const_1.SUPPORT_FIELD_LIMITS.SUBJECT_MAX_LENGTH),
49
+ __metadata("design:type", String)
50
+ ], CreateSupportTicketDto.prototype, "subject", void 0);
51
+ __decorate([
52
+ (0, swagger_1.ApiProperty)({
53
+ description: 'What happened, in the customer\'s words.',
54
+ maxLength: support_defaults_const_1.SUPPORT_FIELD_LIMITS.DESCRIPTION_MAX_LENGTH,
55
+ }),
56
+ (0, class_validator_1.IsString)(),
57
+ (0, class_validator_1.MinLength)(1),
58
+ (0, class_validator_1.MaxLength)(support_defaults_const_1.SUPPORT_FIELD_LIMITS.DESCRIPTION_MAX_LENGTH),
59
+ __metadata("design:type", String)
60
+ ], CreateSupportTicketDto.prototype, "description", void 0);
61
+ __decorate([
62
+ (0, swagger_1.ApiPropertyOptional)({ description: 'Category id. Drives routing and the default priority.' }),
63
+ (0, class_validator_1.IsUUID)(),
64
+ (0, class_validator_1.IsOptional)(),
65
+ __metadata("design:type", String)
66
+ ], CreateSupportTicketDto.prototype, "categoryId", void 0);
67
+ __decorate([
68
+ (0, swagger_1.ApiPropertyOptional)({
69
+ enum: support_ticket_priority_enum_1.SupportTicketPriority,
70
+ description: 'Requested urgency. A routing rule may raise it and never lowers it - a customer who ' +
71
+ 'says their panic button is broken knows something the rule table does not.',
72
+ }),
73
+ (0, class_validator_1.IsEnum)(support_ticket_priority_enum_1.SupportTicketPriority),
74
+ (0, class_validator_1.IsOptional)(),
75
+ __metadata("design:type", String)
76
+ ], CreateSupportTicketDto.prototype, "priority", void 0);
77
+ __decorate([
78
+ (0, swagger_1.ApiPropertyOptional)({
79
+ enum: support_ticket_channel_enum_1.SupportTicketChannel,
80
+ description: 'Where it came from. Defaults to the channel implied by the caller.',
81
+ }),
82
+ (0, class_validator_1.IsEnum)(support_ticket_channel_enum_1.SupportTicketChannel),
83
+ (0, class_validator_1.IsOptional)(),
84
+ __metadata("design:type", String)
85
+ ], CreateSupportTicketDto.prototype, "channel", void 0);
86
+ __decorate([
87
+ (0, swagger_1.ApiPropertyOptional)({
88
+ type: [support_related_entity_dto_1.SupportRelatedEntityDto],
89
+ description: 'What the ticket is about - an incident, an invoice, a newsfeed post.',
90
+ }),
91
+ (0, class_validator_1.IsArray)(),
92
+ (0, class_validator_1.ArrayMaxSize)(10),
93
+ (0, class_validator_1.ValidateNested)({ each: true }),
94
+ (0, class_transformer_1.Type)(() => support_related_entity_dto_1.SupportRelatedEntityDto),
95
+ (0, class_validator_1.IsOptional)(),
96
+ __metadata("design:type", Array)
97
+ ], CreateSupportTicketDto.prototype, "relatedEntities", void 0);
98
+ __decorate([
99
+ (0, swagger_1.ApiPropertyOptional)({
100
+ description: 'clarion-dms document ids to attach. The bytes are uploaded to DMS first.',
101
+ type: [Number],
102
+ }),
103
+ (0, class_validator_1.IsArray)(),
104
+ (0, class_validator_1.ArrayMaxSize)(support_defaults_const_1.SUPPORT_FIELD_LIMITS.MAX_ATTACHMENTS_PER_MESSAGE),
105
+ (0, class_transformer_1.Type)(() => Number),
106
+ (0, class_validator_1.IsInt)({ each: true }),
107
+ (0, class_validator_1.IsPositive)({ each: true }),
108
+ (0, class_validator_1.IsOptional)(),
109
+ __metadata("design:type", Array)
110
+ ], CreateSupportTicketDto.prototype, "documentIds", void 0);
111
+ __decorate([
112
+ (0, swagger_1.ApiPropertyOptional)({ description: 'Labels for triage.', type: [String] }),
113
+ (0, class_validator_1.IsArray)(),
114
+ (0, class_validator_1.ArrayMaxSize)(support_defaults_const_1.SUPPORT_FIELD_LIMITS.MAX_TAGS_PER_TICKET),
115
+ (0, class_validator_1.IsString)({ each: true }),
116
+ (0, class_validator_1.MaxLength)(support_defaults_const_1.SUPPORT_FIELD_LIMITS.TAG_MAX_LENGTH, { each: true }),
117
+ (0, class_validator_1.IsOptional)(),
118
+ __metadata("design:type", Array)
119
+ ], CreateSupportTicketDto.prototype, "tags", void 0);
120
+ __decorate([
121
+ (0, swagger_1.ApiPropertyOptional)({
122
+ enum: incident_app_id_enum_1.IncidentAppId,
123
+ description: 'Client application, so a white-label tenant can be told apart.',
124
+ }),
125
+ (0, class_validator_1.IsEnum)(incident_app_id_enum_1.IncidentAppId),
126
+ (0, class_validator_1.IsOptional)(),
127
+ __metadata("design:type", String)
128
+ ], CreateSupportTicketDto.prototype, "appId", void 0);
129
+ __decorate([
130
+ (0, swagger_1.ApiPropertyOptional)({
131
+ enum: country_code_enum_1.CountryCode,
132
+ description: 'Overrides the country context. Honoured only for an agent or super-admin; a customer ' +
133
+ 'ticket takes the country from their own context.',
134
+ }),
135
+ (0, class_validator_1.IsEnum)(country_code_enum_1.CountryCode),
136
+ (0, class_validator_1.IsOptional)(),
137
+ __metadata("design:type", String)
138
+ ], CreateSupportTicketDto.prototype, "countryCode", void 0);
139
+ __decorate([
140
+ (0, swagger_1.ApiPropertyOptional)({
141
+ description: 'Tenant the ticket belongs to. Required for a super-admin, ignored for everyone else.',
142
+ example: 48,
143
+ }),
144
+ (0, class_transformer_1.Type)(() => Number),
145
+ (0, class_validator_1.IsInt)(),
146
+ (0, class_validator_1.IsPositive)(),
147
+ (0, class_validator_1.IsOptional)(),
148
+ __metadata("design:type", Number)
149
+ ], CreateSupportTicketDto.prototype, "organizationId", void 0);
150
+ __decorate([
151
+ (0, swagger_1.ApiPropertyOptional)({
152
+ description: 'Whose ticket it is. Honoured only for an agent raising one on a customer\'s behalf; ' +
153
+ 'a customer is always the customer on their own ticket.',
154
+ example: 900,
155
+ }),
156
+ (0, class_transformer_1.Type)(() => Number),
157
+ (0, class_validator_1.IsInt)(),
158
+ (0, class_validator_1.IsPositive)(),
159
+ (0, class_validator_1.IsOptional)(),
160
+ __metadata("design:type", Number)
161
+ ], CreateSupportTicketDto.prototype, "customerUserId", void 0);
162
+ __decorate([
163
+ (0, swagger_1.ApiPropertyOptional)({
164
+ description: 'Non-sensitive diagnostic context. Credential-shaped keys are stripped before storage.',
165
+ }),
166
+ (0, class_validator_1.IsOptional)(),
167
+ __metadata("design:type", Object)
168
+ ], CreateSupportTicketDto.prototype, "metadata", void 0);
169
+ //# sourceMappingURL=create-support-ticket.dto.js.map
@@ -0,0 +1 @@
1
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