grm-shared-library 1.1.201 → 1.1.203

package/dist/esm/modules/support/dtos/support-configuration.dto.js

@@ -0,0 +1,716 @@
+var __decorate = (this && this.__decorate) || function (decorators, target, key, desc) {
+    var c = arguments.length, r = c < 3 ? target : desc === null ? desc = Object.getOwnPropertyDescriptor(target, key) : desc, d;
+    if (typeof Reflect === "object" && typeof Reflect.decorate === "function") r = Reflect.decorate(decorators, target, key, desc);
+    else for (var i = decorators.length - 1; i >= 0; i--) if (d = decorators[i]) r = (c < 3 ? d(r) : c > 3 ? d(target, key, r) : d(target, key)) || r;
+    return c > 3 && r && Object.defineProperty(target, key, r), r;
+};
+var __metadata = (this && this.__metadata) || function (k, v) {
+    if (typeof Reflect === "object" && typeof Reflect.metadata === "function") return Reflect.metadata(k, v);
+};
+import { ApiProperty, ApiPropertyOptional } from '@nestjs/swagger';
+import { Type } from 'class-transformer';
+import { ArrayMaxSize, ArrayNotEmpty, IsArray, IsBoolean, IsEnum, IsInt, IsOptional, IsPositive, IsString, IsUUID, Matches, Max, MaxLength, Min, ValidateNested, } from 'class-validator';
+import { CountryCode } from '../../country/enums/country-code.enum';
+import { IncidentAppId } from '../../incident/enums/incident-app-id.enum';
+import { SupportRelatedEntityType } from '../enums/support-related-entity-type.enum';
+import { SupportQueueAssignmentStrategy, SupportRoutingMatchType, SupportTeamMemberRole, } from '../enums/support-routing.enum';
+import { SupportSlaClock } from '../enums/support-sla.enum';
+import { SupportTicketChannel } from '../enums/support-ticket-channel.enum';
+import { SupportTicketPriority } from '../enums/support-ticket-priority.enum';
+/** Stable machine keys: upper snake case, so a code never contains a space or a slash. */
+const CODE_PATTERN = /^[A-Z][A-Z0-9_]{1,49}$/;
+export class CreateSupportCategoryDto {
+}
+__decorate([
+    ApiProperty({ example: 'Billing' }),
+    IsString(),
+    MaxLength(100),
+    __metadata("design:type", String)
+], CreateSupportCategoryDto.prototype, "name", void 0);
+__decorate([
+    ApiProperty({ example: 'BILLING', description: 'Stable key. Unique per organization.' }),
+    Matches(CODE_PATTERN, { message: 'code must be upper snake case, e.g. BILLING' }),
+    __metadata("design:type", String)
+], CreateSupportCategoryDto.prototype, "code", void 0);
+__decorate([
+    ApiPropertyOptional({ maxLength: 500 }),
+    IsString(),
+    MaxLength(500),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportCategoryDto.prototype, "description", void 0);
+__decorate([
+    ApiPropertyOptional({ description: 'Parent category. At most one level of nesting.' }),
+    IsUUID(),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportCategoryDto.prototype, "parentId", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: SupportTicketPriority }),
+    IsEnum(SupportTicketPriority),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportCategoryDto.prototype, "defaultPriority", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsUUID(),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportCategoryDto.prototype, "defaultQueueId", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: SupportRelatedEntityType }),
+    IsEnum(SupportRelatedEntityType),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportCategoryDto.prototype, "expectedRelatedEntityType", void 0);
+__decorate([
+    ApiPropertyOptional({ default: 100 }),
+    Type(() => Number),
+    IsInt(),
+    Min(0),
+    Max(10000),
+    IsOptional(),
+    __metadata("design:type", Number)
+], CreateSupportCategoryDto.prototype, "displayOrder", void 0);
+__decorate([
+    ApiPropertyOptional({ description: 'Super-admin only. Omit for a platform-wide category.' }),
+    Type(() => Number),
+    IsInt(),
+    IsPositive(),
+    IsOptional(),
+    __metadata("design:type", Number)
+], CreateSupportCategoryDto.prototype, "organizationId", void 0);
+export class UpdateSupportCategoryDto {
+}
+__decorate([
+    ApiPropertyOptional(),
+    IsString(),
+    MaxLength(100),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportCategoryDto.prototype, "name", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsString(),
+    MaxLength(500),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportCategoryDto.prototype, "description", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsUUID(),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportCategoryDto.prototype, "parentId", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: SupportTicketPriority }),
+    IsEnum(SupportTicketPriority),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportCategoryDto.prototype, "defaultPriority", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsUUID(),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportCategoryDto.prototype, "defaultQueueId", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: SupportRelatedEntityType }),
+    IsEnum(SupportRelatedEntityType),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportCategoryDto.prototype, "expectedRelatedEntityType", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    Type(() => Number),
+    IsInt(),
+    Min(0),
+    Max(10000),
+    IsOptional(),
+    __metadata("design:type", Number)
+], UpdateSupportCategoryDto.prototype, "displayOrder", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsBoolean(),
+    IsOptional(),
+    __metadata("design:type", Boolean)
+], UpdateSupportCategoryDto.prototype, "active", void 0);
+export class CreateSupportQueueDto {
+}
+__decorate([
+    ApiProperty({ example: 'Kenya Billing Support' }),
+    IsString(),
+    MaxLength(100),
+    __metadata("design:type", String)
+], CreateSupportQueueDto.prototype, "name", void 0);
+__decorate([
+    ApiProperty({ example: 'KE_BILLING' }),
+    Matches(CODE_PATTERN, { message: 'code must be upper snake case, e.g. KE_BILLING' }),
+    __metadata("design:type", String)
+], CreateSupportQueueDto.prototype, "code", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsString(),
+    MaxLength(500),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportQueueDto.prototype, "description", void 0);
+__decorate([
+    ApiPropertyOptional({ description: 'The team that works this queue.' }),
+    IsUUID(),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportQueueDto.prototype, "teamId", void 0);
+__decorate([
+    ApiPropertyOptional({
+        enum: CountryCode,
+        description: 'Narrows the queue to one country. A KE queue never receives a UG ticket.',
+    }),
+    IsEnum(CountryCode),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportQueueDto.prototype, "countryCode", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    Type(() => Number),
+    IsInt(),
+    IsPositive(),
+    IsOptional(),
+    __metadata("design:type", Number)
+], CreateSupportQueueDto.prototype, "controlCentreId", void 0);
+__decorate([
+    ApiPropertyOptional({
+        enum: SupportQueueAssignmentStrategy,
+        description: 'Only MANUAL is honoured today; the others are reserved.',
+    }),
+    IsEnum(SupportQueueAssignmentStrategy),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportQueueDto.prototype, "assignmentStrategy", void 0);
+__decorate([
+    ApiPropertyOptional({ description: 'Overrides the organization SLA policy for this queue.' }),
+    IsUUID(),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportQueueDto.prototype, "slaPolicyId", void 0);
+__decorate([
+    ApiPropertyOptional({ default: 100 }),
+    Type(() => Number),
+    IsInt(),
+    Min(0),
+    Max(10000),
+    IsOptional(),
+    __metadata("design:type", Number)
+], CreateSupportQueueDto.prototype, "displayOrder", void 0);
+__decorate([
+    ApiPropertyOptional({ description: 'Super-admin only.' }),
+    Type(() => Number),
+    IsInt(),
+    IsPositive(),
+    IsOptional(),
+    __metadata("design:type", Number)
+], CreateSupportQueueDto.prototype, "organizationId", void 0);
+export class UpdateSupportQueueDto {
+}
+__decorate([
+    ApiPropertyOptional(),
+    IsString(),
+    MaxLength(100),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportQueueDto.prototype, "name", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsString(),
+    MaxLength(500),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportQueueDto.prototype, "description", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsUUID(),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportQueueDto.prototype, "teamId", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: CountryCode }),
+    IsEnum(CountryCode),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportQueueDto.prototype, "countryCode", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    Type(() => Number),
+    IsInt(),
+    IsPositive(),
+    IsOptional(),
+    __metadata("design:type", Number)
+], UpdateSupportQueueDto.prototype, "controlCentreId", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: SupportQueueAssignmentStrategy }),
+    IsEnum(SupportQueueAssignmentStrategy),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportQueueDto.prototype, "assignmentStrategy", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsUUID(),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportQueueDto.prototype, "slaPolicyId", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    Type(() => Number),
+    IsInt(),
+    Min(0),
+    Max(10000),
+    IsOptional(),
+    __metadata("design:type", Number)
+], UpdateSupportQueueDto.prototype, "displayOrder", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsBoolean(),
+    IsOptional(),
+    __metadata("design:type", Boolean)
+], UpdateSupportQueueDto.prototype, "active", void 0);
+export class CreateSupportTeamDto {
+}
+__decorate([
+    ApiProperty({ example: 'Tier 1 Support' }),
+    IsString(),
+    MaxLength(100),
+    __metadata("design:type", String)
+], CreateSupportTeamDto.prototype, "name", void 0);
+__decorate([
+    ApiProperty({ example: 'TIER_1' }),
+    Matches(CODE_PATTERN),
+    __metadata("design:type", String)
+], CreateSupportTeamDto.prototype, "code", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsString(),
+    MaxLength(500),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportTeamDto.prototype, "description", void 0);
+__decorate([
+    ApiPropertyOptional({
+        type: [Number],
+        description: 'Users who receive this team\'s SLA escalations.',
+    }),
+    IsArray(),
+    ArrayMaxSize(20),
+    Type(() => Number),
+    IsInt({ each: true }),
+    IsPositive({ each: true }),
+    IsOptional(),
+    __metadata("design:type", Array)
+], CreateSupportTeamDto.prototype, "supervisorUserIds", void 0);
+__decorate([
+    ApiPropertyOptional({ description: 'Super-admin only.' }),
+    Type(() => Number),
+    IsInt(),
+    IsPositive(),
+    IsOptional(),
+    __metadata("design:type", Number)
+], CreateSupportTeamDto.prototype, "organizationId", void 0);
+export class UpdateSupportTeamDto {
+}
+__decorate([
+    ApiPropertyOptional(),
+    IsString(),
+    MaxLength(100),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportTeamDto.prototype, "name", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsString(),
+    MaxLength(500),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportTeamDto.prototype, "description", void 0);
+__decorate([
+    ApiPropertyOptional({ type: [Number] }),
+    IsArray(),
+    ArrayMaxSize(20),
+    Type(() => Number),
+    IsInt({ each: true }),
+    IsPositive({ each: true }),
+    IsOptional(),
+    __metadata("design:type", Array)
+], UpdateSupportTeamDto.prototype, "supervisorUserIds", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsBoolean(),
+    IsOptional(),
+    __metadata("design:type", Boolean)
+], UpdateSupportTeamDto.prototype, "active", void 0);
+export class UpsertSupportTeamMemberDto {
+}
+__decorate([
+    ApiProperty({ example: 900 }),
+    Type(() => Number),
+    IsInt(),
+    IsPositive(),
+    __metadata("design:type", Number)
+], UpsertSupportTeamMemberDto.prototype, "userId", void 0);
+__decorate([
+    ApiProperty({ enum: SupportTeamMemberRole }),
+    IsEnum(SupportTeamMemberRole),
+    __metadata("design:type", String)
+], UpsertSupportTeamMemberDto.prototype, "role", void 0);
+__decorate([
+    ApiPropertyOptional({
+        description: 'An agent off rota keeps their membership and stops being assigned work.',
+        default: true,
+    }),
+    IsBoolean(),
+    IsOptional(),
+    __metadata("design:type", Boolean)
+], UpsertSupportTeamMemberDto.prototype, "active", void 0);
+/** One priority row of an SLA policy. */
+export class SupportSlaPolicyTargetDto {
+}
+__decorate([
+    ApiProperty({ enum: SupportTicketPriority }),
+    IsEnum(SupportTicketPriority),
+    __metadata("design:type", String)
+], SupportSlaPolicyTargetDto.prototype, "priority", void 0);
+__decorate([
+    ApiProperty({ minimum: 1, maximum: 100000, description: 'Minutes allowed for the first reply.' }),
+    Type(() => Number),
+    IsInt(),
+    Min(1),
+    Max(100000),
+    __metadata("design:type", Number)
+], SupportSlaPolicyTargetDto.prototype, "firstResponseMinutes", void 0);
+__decorate([
+    ApiProperty({ minimum: 1, maximum: 1000000, description: 'Minutes allowed to reach RESOLVED.' }),
+    Type(() => Number),
+    IsInt(),
+    Min(1),
+    Max(1000000),
+    __metadata("design:type", Number)
+], SupportSlaPolicyTargetDto.prototype, "resolutionMinutes", void 0);
+__decorate([
+    ApiProperty({
+        enum: SupportSlaClock,
+        description: 'CALENDAR runs around the clock; BUSINESS consumes only working minutes.',
+    }),
+    IsEnum(SupportSlaClock),
+    __metadata("design:type", String)
+], SupportSlaPolicyTargetDto.prototype, "clock", void 0);
+/** A working calendar for BUSINESS-clock targets. */
+export class SupportBusinessCalendarDto {
+}
+__decorate([
+    ApiProperty({ type: [Number], description: 'ISO weekday numbers, Monday = 1.', example: [1, 2, 3, 4, 5] }),
+    IsArray(),
+    ArrayNotEmpty(),
+    ArrayMaxSize(7),
+    Type(() => Number),
+    IsInt({ each: true }),
+    Min(1, { each: true }),
+    Max(7, { each: true }),
+    __metadata("design:type", Array)
+], SupportBusinessCalendarDto.prototype, "workingDays", void 0);
+__decorate([
+    ApiProperty({ minimum: 0, maximum: 1439, example: 480 }),
+    Type(() => Number),
+    IsInt(),
+    Min(0),
+    Max(1439),
+    __metadata("design:type", Number)
+], SupportBusinessCalendarDto.prototype, "startMinuteOfDay", void 0);
+__decorate([
+    ApiProperty({ minimum: 1, maximum: 1440, example: 1020 }),
+    Type(() => Number),
+    IsInt(),
+    Min(1),
+    Max(1440),
+    __metadata("design:type", Number)
+], SupportBusinessCalendarDto.prototype, "endMinuteOfDay", void 0);
+__decorate([
+    ApiPropertyOptional({ description: 'IANA zone. Resolved from the ticket country when omitted.' }),
+    IsString(),
+    MaxLength(60),
+    IsOptional(),
+    __metadata("design:type", String)
+], SupportBusinessCalendarDto.prototype, "timezone", void 0);
+__decorate([
+    ApiPropertyOptional({ type: [String], description: 'Non-working dates as YYYY-MM-DD.' }),
+    IsArray(),
+    ArrayMaxSize(200),
+    Matches(/^\d{4}-\d{2}-\d{2}$/, { each: true }),
+    IsOptional(),
+    __metadata("design:type", Array)
+], SupportBusinessCalendarDto.prototype, "holidays", void 0);
+export class CreateSupportSlaPolicyDto {
+}
+__decorate([
+    ApiProperty({ example: 'Kenya standard' }),
+    IsString(),
+    MaxLength(100),
+    __metadata("design:type", String)
+], CreateSupportSlaPolicyDto.prototype, "name", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsString(),
+    MaxLength(500),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportSlaPolicyDto.prototype, "description", void 0);
+__decorate([
+    ApiProperty({
+        type: [SupportSlaPolicyTargetDto],
+        description: 'One row per priority. A priority left out falls through to the next policy for that ' +
+            'priority alone, so tightening CRITICAL does not mean restating the other four.',
+    }),
+    IsArray(),
+    ArrayNotEmpty(),
+    ArrayMaxSize(10),
+    ValidateNested({ each: true }),
+    Type(() => SupportSlaPolicyTargetDto),
+    __metadata("design:type", Array)
+], CreateSupportSlaPolicyDto.prototype, "targets", void 0);
+__decorate([
+    ApiPropertyOptional({ type: SupportBusinessCalendarDto }),
+    ValidateNested(),
+    Type(() => SupportBusinessCalendarDto),
+    IsOptional(),
+    __metadata("design:type", SupportBusinessCalendarDto)
+], CreateSupportSlaPolicyDto.prototype, "businessCalendar", void 0);
+__decorate([
+    ApiPropertyOptional({ description: 'Make this the organization default. Only one may be.' }),
+    IsBoolean(),
+    IsOptional(),
+    __metadata("design:type", Boolean)
+], CreateSupportSlaPolicyDto.prototype, "isDefault", void 0);
+__decorate([
+    ApiPropertyOptional({ description: 'Super-admin only. Omit for the platform-wide policy.' }),
+    Type(() => Number),
+    IsInt(),
+    IsPositive(),
+    IsOptional(),
+    __metadata("design:type", Number)
+], CreateSupportSlaPolicyDto.prototype, "organizationId", void 0);
+export class UpdateSupportSlaPolicyDto {
+}
+__decorate([
+    ApiPropertyOptional(),
+    IsString(),
+    MaxLength(100),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportSlaPolicyDto.prototype, "name", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsString(),
+    MaxLength(500),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportSlaPolicyDto.prototype, "description", void 0);
+__decorate([
+    ApiPropertyOptional({ type: [SupportSlaPolicyTargetDto] }),
+    IsArray(),
+    ArrayMaxSize(10),
+    ValidateNested({ each: true }),
+    Type(() => SupportSlaPolicyTargetDto),
+    IsOptional(),
+    __metadata("design:type", Array)
+], UpdateSupportSlaPolicyDto.prototype, "targets", void 0);
+__decorate([
+    ApiPropertyOptional({ type: SupportBusinessCalendarDto }),
+    ValidateNested(),
+    Type(() => SupportBusinessCalendarDto),
+    IsOptional(),
+    __metadata("design:type", SupportBusinessCalendarDto)
+], UpdateSupportSlaPolicyDto.prototype, "businessCalendar", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsBoolean(),
+    IsOptional(),
+    __metadata("design:type", Boolean)
+], UpdateSupportSlaPolicyDto.prototype, "isDefault", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsBoolean(),
+    IsOptional(),
+    __metadata("design:type", Boolean)
+], UpdateSupportSlaPolicyDto.prototype, "active", void 0);
+export class CreateSupportRoutingRuleDto {
+}
+__decorate([
+    ApiProperty({ example: 'Billing questions to the billing queue' }),
+    IsString(),
+    MaxLength(100),
+    __metadata("design:type", String)
+], CreateSupportRoutingRuleDto.prototype, "name", void 0);
+__decorate([
+    ApiProperty({ enum: SupportRoutingMatchType }),
+    IsEnum(SupportRoutingMatchType),
+    __metadata("design:type", String)
+], CreateSupportRoutingRuleDto.prototype, "matchType", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsUUID(),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportRoutingRuleDto.prototype, "matchCategoryId", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: SupportTicketPriority }),
+    IsEnum(SupportTicketPriority),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportRoutingRuleDto.prototype, "matchPriority", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: SupportTicketChannel }),
+    IsEnum(SupportTicketChannel),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportRoutingRuleDto.prototype, "matchChannel", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: CountryCode }),
+    IsEnum(CountryCode),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportRoutingRuleDto.prototype, "matchCountryCode", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    Type(() => Number),
+    IsInt(),
+    IsPositive(),
+    IsOptional(),
+    __metadata("design:type", Number)
+], CreateSupportRoutingRuleDto.prototype, "matchControlCentreId", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: IncidentAppId }),
+    IsEnum(IncidentAppId),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportRoutingRuleDto.prototype, "matchAppId", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: SupportRelatedEntityType }),
+    IsEnum(SupportRelatedEntityType),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportRoutingRuleDto.prototype, "matchRelatedEntityType", void 0);
+__decorate([
+    ApiProperty({ description: 'Where a matching ticket goes.' }),
+    IsUUID(),
+    __metadata("design:type", String)
+], CreateSupportRoutingRuleDto.prototype, "targetQueueId", void 0);
+__decorate([
+    ApiPropertyOptional({
+        enum: SupportTicketPriority,
+        description: 'Raises the priority when it matches. A rule never lowers one.',
+    }),
+    IsEnum(SupportTicketPriority),
+    IsOptional(),
+    __metadata("design:type", String)
+], CreateSupportRoutingRuleDto.prototype, "forcePriority", void 0);
+__decorate([
+    ApiPropertyOptional({ default: 100, description: 'Lower runs first. First match wins.' }),
+    Type(() => Number),
+    IsInt(),
+    Min(0),
+    Max(10000),
+    IsOptional(),
+    __metadata("design:type", Number)
+], CreateSupportRoutingRuleDto.prototype, "priority", void 0);
+__decorate([
+    ApiPropertyOptional({ description: 'Super-admin only.' }),
+    Type(() => Number),
+    IsInt(),
+    IsPositive(),
+    IsOptional(),
+    __metadata("design:type", Number)
+], CreateSupportRoutingRuleDto.prototype, "organizationId", void 0);
+export class UpdateSupportRoutingRuleDto {
+}
+__decorate([
+    ApiPropertyOptional(),
+    IsString(),
+    MaxLength(100),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportRoutingRuleDto.prototype, "name", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: SupportRoutingMatchType }),
+    IsEnum(SupportRoutingMatchType),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportRoutingRuleDto.prototype, "matchType", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsUUID(),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportRoutingRuleDto.prototype, "matchCategoryId", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: SupportTicketPriority }),
+    IsEnum(SupportTicketPriority),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportRoutingRuleDto.prototype, "matchPriority", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: SupportTicketChannel }),
+    IsEnum(SupportTicketChannel),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportRoutingRuleDto.prototype, "matchChannel", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: CountryCode }),
+    IsEnum(CountryCode),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportRoutingRuleDto.prototype, "matchCountryCode", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    Type(() => Number),
+    IsInt(),
+    IsPositive(),
+    IsOptional(),
+    __metadata("design:type", Number)
+], UpdateSupportRoutingRuleDto.prototype, "matchControlCentreId", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: IncidentAppId }),
+    IsEnum(IncidentAppId),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportRoutingRuleDto.prototype, "matchAppId", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: SupportRelatedEntityType }),
+    IsEnum(SupportRelatedEntityType),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportRoutingRuleDto.prototype, "matchRelatedEntityType", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsUUID(),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportRoutingRuleDto.prototype, "targetQueueId", void 0);
+__decorate([
+    ApiPropertyOptional({ enum: SupportTicketPriority }),
+    IsEnum(SupportTicketPriority),
+    IsOptional(),
+    __metadata("design:type", String)
+], UpdateSupportRoutingRuleDto.prototype, "forcePriority", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    Type(() => Number),
+    IsInt(),
+    Min(0),
+    Max(10000),
+    IsOptional(),
+    __metadata("design:type", Number)
+], UpdateSupportRoutingRuleDto.prototype, "priority", void 0);
+__decorate([
+    ApiPropertyOptional(),
+    IsBoolean(),
+    IsOptional(),
+    __metadata("design:type", Boolean)
+], UpdateSupportRoutingRuleDto.prototype, "active", void 0);
+//# sourceMappingURL=support-configuration.dto.js.map