agent-generator-cli 1.0.0 → 1.0.2

package/source/openapi-specifications/v1.0/support/NewCriteria.json

@@ -0,0 +1,1863 @@
+{
+  "openapi" : "3.1.0",
+  "info" : {
+    "title" : "NewCriteria",
+    "version" : "1.0.0",
+    "x-clan-group" : "common",
+    "x-module-group" : "views"
+  },
+  "paths" : {
+    "/api/v1/criteriaFields" : {
+      "get" : {
+        "tags" : [ "NewCriteria" ],
+        "summary" : "List Criteria Fields",
+        "description" : "This API list the fields & its comparators allowed in criteria form for the specified module & feature name. Available condition types are @text@,@date@,@datetime@,@dateTimePair@,@integer@,@user@,@team@,@boolean@,@lookup@,@keyword@,@enum@ & @picklist@",
+        "operationId" : "getCriteria",
+        "parameters" : [ {
+          "name" : "featureName",
+          "in" : "query",
+          "description" : "feature name to be fetched. Allowed values are : @bp_criteria_fields@, @bp_configurefields@,@direct_assignrules@,@roundrobin@,@sla@,@supervise_fields@,@wf@,@cv_criteria@,@report_criteria@,@report_standard_filter@,@layoutrules_primaryfields@,@validationrules_primaryfields@,@layoutrules_secondaryfields@,@validationrules_secondaryfields@,@advanced_search_criteria@,@gamification@,@skill_criteria_fields@,@dotwalk@,@bulk_ui_export_fields@,@automation_engine@, @locked_tickets_fields@.",
+          "required" : true,
+          "style" : "form",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "string", "null" ],
+            "description" : "feature name to be fetched. Allowed values are : @bp_criteria_fields@, @bp_configurefields@,@direct_assignrules@,@roundrobin@,@sla@,@supervise_fields@,@wf@,@cv_criteria@,@report_criteria@,@report_standard_filter@,@layoutrules_primaryfields@,@validationrules_primaryfields@,@layoutrules_secondaryfields@,@validationrules_secondaryfields@,@advanced_search_criteria@,@gamification@,@skill_criteria_fields@,@dotwalk@,@bulk_ui_export_fields@,@automation_engine@, @locked_tickets_fields@.",
+            "enum" : [ "bp_criteria_fields", "bp_configurefields", "direct_assignrules", "roundrobin", "sla", "supervise_fields", "wf", "cv_criteria", "report_criteria", "report_standard_filter", "layoutrules_primaryfields", "validationrules_primaryfields", "layoutrules_secondaryfields", "validationrules_secondaryfields", "advanced_search_criteria", "gamification", "skill_criteria_fields", "dotwalk", "bulk_ui_export_fields", "locked_tickets_fields" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "x-custom-parameters-attributes" : {
+              "entity" : "NewCriteria"
+            }
+          }
+        }, {
+          "name" : "module",
+          "in" : "query",
+          "description" : "Allowed values are : @tickets@, @tasks@,@contacts@, @accounts@,@contracts@, @products@,@activities@,@calls@,@events@,@timeEntry@  and @Custom modules@.",
+          "required" : true,
+          "style" : "form",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "string", "null" ],
+            "description" : "Allowed values are : @tickets@, @tasks@,@contacts@, @accounts@,@contracts@, @products@,@activities@,@calls@,@events@,@timeEntry@  and @Custom modules@.",
+            "enum" : [ "tickets", "tasks", "contracts", "accounts", "contacts", "products", "calls", "events" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "x-custom-parameters-attributes" : {
+              "entity" : "NewCriteria"
+            }
+          }
+        }, {
+          "name" : "departmentId",
+          "in" : "query",
+          "description" : "Allowed values are : @Valid Department Id@.",
+          "required" : false,
+          "style" : "form",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "description" : "Allowed values are : @Valid Department Id@.",
+            "pattern" : "([0-9]+)",
+            "x-custom-parameters-attributes" : {
+              "entity" : "NewCriteria"
+            }
+          }
+        }, {
+          "name" : "layoutId",
+          "in" : "query",
+          "description" : "Allowed values are : @Valid Layout Id@.",
+          "required" : false,
+          "style" : "form",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "description" : "Allowed values are : @Valid Layout Id@.",
+            "pattern" : "([0-9]+)",
+            "x-custom-parameters-attributes" : {
+              "entity" : "NewCriteria"
+            }
+          }
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/getCriteriaResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.settings.READ" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 600000,
+                  "threshold" : 50,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "common",
+          "apihash" : "54e8c5da142b5db445b46ac5045515bb",
+          "module-group" : "views",
+          "apimethod" : "com.zoho.support.restapi.CriteriaService.getCriteriaFields"
+        }
+      }
+    }
+  },
+  "components" : {
+    "schemas" : {
+      "primitiveConditionJson" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "condition" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "conditionType" : {
+            "type" : [ "string", "null" ],
+            "enum" : [ "boolean", "date", "dateTime", "dateTimePair", "integer", "keyword", "lookup", "picklist", "team", "text", "user" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "i18NCondition" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "[0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+|=|<|<=|>|>=|<>"
+          }
+        },
+        "required" : [ "condition", "conditionType", "i18NCondition" ]
+      },
+      "enumConditionJson" : {
+        "additionalProperties" : false,
+        "allOf" : [ {
+          "$ref" : "./NewCriteria.json#/components/schemas/primitiveConditionJson"
+        }, {
+          "type" : [ "null", "object" ],
+          "properties" : {
+            "allowedValues" : {
+              "type" : [ "null", "array" ],
+              "items" : {
+                "type" : [ "string", "null" ],
+                "maxLength" : 100,
+                "minLength" : 0
+              },
+              "uniqueItems" : false
+            }
+          },
+          "required" : [ "allowedValues" ]
+        } ]
+      },
+      "dropDownConditionJson" : {
+        "additionalProperties" : false,
+        "allOf" : [ {
+          "$ref" : "./NewCriteria.json#/components/schemas/primitiveConditionJson"
+        }, {
+          "type" : [ "null", "object" ],
+          "properties" : {
+            "url" : {
+              "type" : [ "string", "null" ],
+              "maxLength" : 1000,
+              "minLength" : 0,
+              "pattern" : "(^(ht|f)tp(s?)\\://[0-9a-zA-Z][-.\\w]*(:[0-9])*(/?)([a-zA-Z0-9\\-\\.\\?\\,|\\:\\'\\/\\+=&amp;%\\$#_\\[\\]@!\\(\\)\\*;~]*)?$)|[*]"
+            }
+          },
+          "required" : [ "url" ]
+        } ]
+      },
+      "unitJson" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "unit" : {
+            "type" : [ "string", "null" ],
+            "enum" : [ "MINUTES", "HOURS", "DAYS" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "i18NUnit" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          }
+        },
+        "required" : [ "i18NUnit", "unit" ]
+      },
+      "unitArr" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "./NewCriteria.json#/components/schemas/unitJson"
+        }
+      },
+      "secondaryArr" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "./NewCriteria.json#/components/schemas/primitiveConditionJson"
+        }
+      },
+      "timeBasedConditionJson" : {
+        "additionalProperties" : false,
+        "allOf" : [ {
+          "$ref" : "./NewCriteria.json#/components/schemas/primitiveConditionJson"
+        }, {
+          "type" : [ "null", "object" ],
+          "properties" : {
+            "secondaryCondition" : {
+              "$ref" : "./NewCriteria.json#/components/schemas/secondaryArr"
+            },
+            "units" : {
+              "$ref" : "./NewCriteria.json#/components/schemas/unitArr"
+            }
+          },
+          "required" : [ "secondaryCondition", "units" ]
+        } ]
+      },
+      "primitiveConditionArr" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "oneOf" : [ {
+            "$ref" : "./NewCriteria.json#/components/schemas/primitiveConditionJson"
+          }, {
+            "$ref" : "./NewCriteria.json#/components/schemas/enumConditionJson"
+          }, {
+            "$ref" : "./NewCriteria.json#/components/schemas/dropDownConditionJson"
+          }, {
+            "$ref" : "./NewCriteria.json#/components/schemas/timeBasedConditionJson"
+          } ]
+        }
+      },
+      "fieldDetailsJson" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "apiName" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          },
+          "i18NLabel" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          },
+          "primitiveConditions" : {
+            "$ref" : "./NewCriteria.json#/components/schemas/primitiveConditionArr"
+          },
+          "id" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          },
+          "type" : {
+            "type" : [ "string", "null" ],
+            "enum" : [ "text", "Text", "Number", "number", "AutoNumber", "autoNumber", "Percent", "percent", "Decimal", "decimal", "Currency", "currency", "Date", "date", "DateTime", "dateTime", "Email", "email", "Phone", "phone", "Picklist", "picklist", "pickList", "URL", "url", "Textarea", "textarea", "textArea", "Boolean", "boolean", "Multiselect", "multiselect", "multiSelect", "LookUp", "lookUp", "Lookup", "lookup", "Fax", "fax", "MultiLookup", "multiLookup", "PrimaryIdentifier", "primaryIdentifier", "user", "User", "integer", "Integer", "Formula", "formula", "team", "Team" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "fieldLabel" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          },
+          "fieldType" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          }
+        },
+        "required" : [ "apiName", "i18NLabel", "id", "primitiveConditions", "type" ]
+      },
+      "fieldDetailsArr" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "./NewCriteria.json#/components/schemas/fieldDetailsJson"
+        }
+      },
+      "criteriaFieldsJson" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "displayLabel" : {
+            "type" : [ "string", "null" ],
+            "enum" : [ "Tickets", "Contacts", "Accounts", "Tasks", "Solutions", "Products", "Contracts", "Calls - Call Information", "Events - Event Information", "Activities", "TimeEntry", "Cases", "Calls", "Events" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "name" : {
+            "type" : [ "string", "null" ],
+            "enum" : [ "tickets", "contacts", "products", "accounts", "tasks", "timeEntry", "contracts", "calls", "events", "activities" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "fieldDetails" : {
+            "$ref" : "./NewCriteria.json#/components/schemas/fieldDetailsArr"
+          }
+        },
+        "required" : [ "displayLabel", "fieldDetails", "name" ]
+      },
+      "criteriaFieldsArr" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "./NewCriteria.json#/components/schemas/criteriaFieldsJson"
+        }
+      }
+    },
+    "responses" : {
+      "getCriteriaResponse" : {
+        "description" : "getCriteriaResponse template definitions",
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "criteriaFields" : {
+                  "$ref" : "./NewCriteria.json#/components/schemas/criteriaFieldsArr"
+                }
+              },
+              "required" : [ "criteriaFields" ]
+            },
+            "examples" : {
+              "Valid responses Definitions" : {
+                "value" : {
+                  "criteriaFields" : [ {
+                    "displayLabel" : "Cases",
+                    "name" : "tickets",
+                    "fieldDetails" : [ {
+                      "apiName" : "email",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "text",
+                        "i18NCondition" : "is"
+                      }, {
+                        "condition" : "isn't",
+                        "conditionType" : "text",
+                        "i18NCondition" : "isn't"
+                      }, {
+                        "condition" : "starts with",
+                        "conditionType" : "text",
+                        "i18NCondition" : "starts with"
+                      }, {
+                        "condition" : "ends with",
+                        "conditionType" : "text",
+                        "i18NCondition" : "ends with"
+                      }, {
+                        "condition" : "contains",
+                        "conditionType" : "text",
+                        "i18NCondition" : "contains"
+                      }, {
+                        "condition" : "doesn't contain",
+                        "conditionType" : "text",
+                        "i18NCondition" : "doesn't contain"
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      } ],
+                      "i18NLabel" : "Email",
+                      "id" : "7000000000849",
+                      "type" : "Email"
+                    }, {
+                      "apiName" : "closedTime",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "dateTime",
+                        "i18NCondition" : "is"
+                      }, {
+                        "condition" : "isn't",
+                        "conditionType" : "dateTime",
+                        "i18NCondition" : "isn't"
+                      }, {
+                        "condition" : "is after",
+                        "conditionType" : "dateTime",
+                        "i18NCondition" : "is after"
+                      }, {
+                        "condition" : "is before",
+                        "conditionType" : "dateTime",
+                        "i18NCondition" : "is before"
+                      }, {
+                        "condition" : "between",
+                        "conditionType" : "dateTimePair",
+                        "i18NCondition" : "between"
+                      }, {
+                        "condition" : "not between",
+                        "conditionType" : "dateTimePair",
+                        "i18NCondition" : "not between"
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      }, {
+                        "condition" : "Age in",
+                        "conditionType" : "integer",
+                        "secondaryCondition" : [ {
+                          "condition" : "=",
+                          "conditionType" : "integer",
+                          "i18NCondition" : "="
+                        }, {
+                          "condition" : "<>",
+                          "conditionType" : "integer",
+                          "i18NCondition" : "<>"
+                        }, {
+                          "condition" : "<",
+                          "conditionType" : "integer",
+                          "i18NCondition" : "<"
+                        }, {
+                          "condition" : "<=",
+                          "conditionType" : "integer",
+                          "i18NCondition" : "<="
+                        }, {
+                          "condition" : ">",
+                          "conditionType" : "integer",
+                          "i18NCondition" : ">"
+                        }, {
+                          "condition" : ">=",
+                          "conditionType" : "integer",
+                          "i18NCondition" : ">="
+                        } ],
+                        "units" : [ {
+                          "unit" : "MINUTES",
+                          "i18NUnit" : "Minutes"
+                        }, {
+                          "unit" : "HOURS",
+                          "i18NUnit" : "Hours"
+                        }, {
+                          "unit" : "DAYS",
+                          "i18NUnit" : "Days"
+                        } ],
+                        "i18NCondition" : "Age in"
+                      }, {
+                        "condition" : "Due in",
+                        "conditionType" : "integer",
+                        "secondaryCondition" : [ {
+                          "condition" : "=",
+                          "conditionType" : "integer",
+                          "i18NCondition" : "="
+                        }, {
+                          "condition" : "<>",
+                          "conditionType" : "integer",
+                          "i18NCondition" : "<>"
+                        }, {
+                          "condition" : "<",
+                          "conditionType" : "integer",
+                          "i18NCondition" : "<"
+                        }, {
+                          "condition" : "<=",
+                          "conditionType" : "integer",
+                          "i18NCondition" : "<="
+                        }, {
+                          "condition" : ">",
+                          "conditionType" : "integer",
+                          "i18NCondition" : ">"
+                        }, {
+                          "condition" : ">=",
+                          "conditionType" : "integer",
+                          "i18NCondition" : ">="
+                        } ],
+                        "units" : [ {
+                          "unit" : "MINUTES",
+                          "i18NUnit" : "Minutes"
+                        }, {
+                          "unit" : "HOURS",
+                          "i18NUnit" : "Hours"
+                        }, {
+                          "unit" : "DAYS",
+                          "i18NUnit" : "Days"
+                        } ],
+                        "i18NCondition" : "Due in"
+                      } ],
+                      "i18NLabel" : "Ticket Closed Time",
+                      "id" : "7000000000871",
+                      "type" : "DateTime"
+                    }, {
+                      "apiName" : "happinessRating",
+                      "primitiveConditions" : [ {
+                        "condition" : "is received",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is received"
+                      }, {
+                        "condition" : "is not received",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not received"
+                      }, {
+                        "condition" : "link provided",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "link provided"
+                      }, {
+                        "condition" : "link not provided",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "link not provided"
+                      }, {
+                        "condition" : "is",
+                        "conditionType" : "picklist",
+                        "i18NCondition" : "is",
+                        "url" : "https://desk.zoho.com/api/v1/customerHappinessSetup?orgId=15620974&departmentId=7000000018484"
+                      }, {
+                        "condition" : "isn't",
+                        "conditionType" : "picklist",
+                        "i18NCondition" : "isn't",
+                        "url" : "https://desk.zoho.com/api/v1/customerHappinessSetup?orgId=15620974&departmentId=7000000018484"
+                      } ],
+                      "i18NLabel" : "Happiness Rating",
+                      "id" : "7000000000897",
+                      "type" : "Text"
+                    }, {
+                      "apiName" : "category",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "picklist",
+                        "i18NCondition" : "is",
+                        "url" : "https://desk.zoho.com/api/v1/organizationFields/7000000000947/values?orgId=15620974&from=0&limit=50"
+                      }, {
+                        "condition" : "isn't",
+                        "conditionType" : "picklist",
+                        "i18NCondition" : "isn't",
+                        "url" : "https://desk.zoho.com/api/v1/organizationFields/7000000000947/values?orgId=15620974&from=0&limit=50"
+                      }, {
+                        "condition" : "starts with",
+                        "conditionType" : "text",
+                        "i18NCondition" : "starts with"
+                      }, {
+                        "condition" : "ends with",
+                        "conditionType" : "text",
+                        "i18NCondition" : "ends with"
+                      }, {
+                        "condition" : "contains",
+                        "conditionType" : "text",
+                        "i18NCondition" : "contains"
+                      }, {
+                        "condition" : "doesn't contain",
+                        "conditionType" : "text",
+                        "i18NCondition" : "doesn't contain"
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      } ],
+                      "i18NLabel" : "Category",
+                      "id" : "7000000000947",
+                      "type" : "Picklist"
+                    }, {
+                      "apiName" : "teamId",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "team",
+                        "i18NCondition" : "is",
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+                        "i18NCondition" : "is not empty"
+                      } ],
+                      "i18NLabel" : "Contact Name",
+                      "id" : "7000000000847",
+                      "type" : "LookUp"
+                    }, {
+                      "apiName" : "modifiedBy",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "user",
+                        "i18NCondition" : "is",
+                        "url" : "https://desk.zoho.com/api/v1/agents?orgId=15620974&from=0&limit=100&status=ACTIVE&isConfirmed=true&rolePermissionType=$%7BNON_LIGHT%7D"
+                      }, {
+                        "condition" : "isn't",
+                        "conditionType" : "user",
+                        "i18NCondition" : "isn't",
+                        "url" : "https://desk.zoho.com/api/v1/agents?orgId=15620974&from=0&limit=100&status=ACTIVE&isConfirmed=true&rolePermissionType=$%7BNON_LIGHT%7D"
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      } ],
+                      "i18NLabel" : "Modified By",
+                      "id" : "7000000000865",
+                      "type" : "LookUp"
+                    }, {
+                      "apiName" : "modifiedTime",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "dateTime",
+                        "i18NCondition" : "is"
+                      }, {
+                        "condition" : "isn't",
+                        "conditionType" : "dateTime",
+                        "i18NCondition" : "isn't"
+                      }, {
+                        "condition" : "is after",
+                        "conditionType" : "dateTime",
+                        "i18NCondition" : "is after"
+                      }, {
+                        "condition" : "is before",
+                        "conditionType" : "dateTime",
+                        "i18NCondition" : "is before"
+                      }, {
+                        "condition" : "between",
+                        "conditionType" : "dateTimePair",
+                        "i18NCondition" : "between"
+                      }, {
+                        "condition" : "not between",
+                        "conditionType" : "dateTimePair",
+                        "i18NCondition" : "not between"
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      }, {
+                        "condition" : "Age in",
+                        "conditionType" : "integer",
+                        "secondaryCondition" : [ {
+                          "condition" : "=",
+                          "conditionType" : "integer",
+                          "i18NCondition" : "="
+                        }, {
+                          "condition" : "<>",
+                          "conditionType" : "integer",
+                          "i18NCondition" : "<>"
+                        }, {
+                          "condition" : "<",
+                          "conditionType" : "integer",
+                          "i18NCondition" : "<"
+                        }, {
+                          "condition" : "<=",
+                          "conditionType" : "integer",
+                          "i18NCondition" : "<="
+                        }, {
+                          "condition" : ">",
+                          "conditionType" : "integer",
+                          "i18NCondition" : ">"
+                        }, {
+                          "condition" : ">=",
+                          "conditionType" : "integer",
+                          "i18NCondition" : ">="
+                        } ],
+                        "units" : [ {
+                          "unit" : "MINUTES",
+                          "i18NUnit" : "Minutes"
+                        }, {
+                          "unit" : "HOURS",
+                          "i18NUnit" : "Hours"
+                        }, {
+                          "unit" : "DAYS",
+                          "i18NUnit" : "Days"
+                        } ],
+                        "i18NCondition" : "Age in"
+                      }, {
+                        "condition" : "Due in",
+                        "conditionType" : "integer",
+                        "secondaryCondition" : [ {
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+                          "conditionType" : "integer",
+                          "i18NCondition" : "="
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+                          "conditionType" : "integer",
+                          "i18NCondition" : "<>"
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+                          "conditionType" : "integer",
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+                          "conditionType" : "integer",
+                          "i18NCondition" : ">"
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+                          "conditionType" : "integer",
+                          "i18NCondition" : ">="
+                        } ],
+                        "units" : [ {
+                          "unit" : "MINUTES",
+                          "i18NUnit" : "Minutes"
+                        }, {
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+                          "i18NUnit" : "Hours"
+                        }, {
+                          "unit" : "DAYS",
+                          "i18NUnit" : "Days"
+                        } ],
+                        "i18NCondition" : "Due in"
+                      } ],
+                      "i18NLabel" : "Modified Time",
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+                      "type" : "DateTime"
+                    }, {
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+                      "primitiveConditions" : [ {
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+                        "conditionType" : "lookup",
+                        "i18NCondition" : "is",
+                        "url" : "https://desk.zoho.com/api/v1/products?orgId=15620974&from=0&limit=50&sortBy=productName"
+                      }, {
+                        "condition" : "isn't",
+                        "conditionType" : "lookup",
+                        "i18NCondition" : "isn't",
+                        "url" : "https://desk.zoho.com/api/v1/products?orgId=15620974&from=0&limit=50&sortBy=productName"
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      } ],
+                      "i18NLabel" : "Product Name",
+                      "id" : "7000000000859",
+                      "type" : "LookUp"
+                    }, {
+                      "apiName" : "ticketNumber",
+                      "primitiveConditions" : [ {
+                        "condition" : "=",
+                        "conditionType" : "integer",
+                        "i18NCondition" : "="
+                      }, {
+                        "condition" : "<>",
+                        "conditionType" : "integer",
+                        "i18NCondition" : "<>"
+                      }, {
+                        "condition" : "<",
+                        "conditionType" : "integer",
+                        "i18NCondition" : "<"
+                      }, {
+                        "condition" : "<=",
+                        "conditionType" : "integer",
+                        "i18NCondition" : "<="
+                      }, {
+                        "condition" : ">",
+                        "conditionType" : "integer",
+                        "i18NCondition" : ">"
+                      }, {
+                        "condition" : ">=",
+                        "conditionType" : "integer",
+                        "i18NCondition" : ">="
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      } ],
+                      "i18NLabel" : "Ticket Id",
+                      "id" : "7000000000879",
+                      "type" : "AutoNumber"
+                    }, {
+                      "apiName" : "classification",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "picklist",
+                        "i18NCondition" : "is",
+                        "url" : "https://desk.zoho.com/api/v1/organizationFields/7000000000939/values?orgId=15620974&from=0&limit=50"
+                      }, {
+                        "condition" : "isn't",
+                        "conditionType" : "picklist",
+                        "i18NCondition" : "isn't",
+                        "url" : "https://desk.zoho.com/api/v1/organizationFields/7000000000939/values?orgId=15620974&from=0&limit=50"
+                      }, {
+                        "condition" : "starts with",
+                        "conditionType" : "text",
+                        "i18NCondition" : "starts with"
+                      }, {
+                        "condition" : "ends with",
+                        "conditionType" : "text",
+                        "i18NCondition" : "ends with"
+                      }, {
+                        "condition" : "contains",
+                        "conditionType" : "text",
+                        "i18NCondition" : "contains"
+                      }, {
+                        "condition" : "doesn't contain",
+                        "conditionType" : "text",
+                        "i18NCondition" : "doesn't contain"
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      } ],
+                      "i18NLabel" : "Classifications",
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+                      "type" : "Picklist"
+                    }, {
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+                      "primitiveConditions" : [ {
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+                      }, {
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+                      }, {
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+                        "i18NCondition" : "starts with"
+                      }, {
+                        "condition" : "ends with",
+                        "conditionType" : "text",
+                        "i18NCondition" : "ends with"
+                      }, {
+                        "condition" : "contains",
+                        "conditionType" : "text",
+                        "i18NCondition" : "contains"
+                      }, {
+                        "condition" : "doesn't contain",
+                        "conditionType" : "text",
+                        "i18NCondition" : "doesn't contain"
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      } ],
+                      "i18NLabel" : "Channel",
+                      "id" : "7000000000933",
+                      "type" : "Picklist"
+                    }, {
+                      "apiName" : "subCategory",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "picklist",
+                        "i18NCondition" : "is",
+                        "url" : "https://desk.zoho.com/api/v1/organizationFields/7000000000951/values?orgId=15620974&from=0&limit=50"
+                      }, {
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+                        "conditionType" : "picklist",
+                        "i18NCondition" : "isn't",
+                        "url" : "https://desk.zoho.com/api/v1/organizationFields/7000000000951/values?orgId=15620974&from=0&limit=50"
+                      }, {
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+                        "conditionType" : "text",
+                        "i18NCondition" : "starts with"
+                      }, {
+                        "condition" : "ends with",
+                        "conditionType" : "text",
+                        "i18NCondition" : "ends with"
+                      }, {
+                        "condition" : "contains",
+                        "conditionType" : "text",
+                        "i18NCondition" : "contains"
+                      }, {
+                        "condition" : "doesn't contain",
+                        "conditionType" : "text",
+                        "i18NCondition" : "doesn't contain"
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      } ],
+                      "i18NLabel" : "Sub Category",
+                      "id" : "7000000000951",
+                      "type" : "Picklist"
+                    }, {
+                      "apiName" : "commentCount",
+                      "primitiveConditions" : [ {
+                        "condition" : "=",
+                        "conditionType" : "integer",
+                        "i18NCondition" : "="
+                      }, {
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+                        "conditionType" : "integer",
+                        "i18NCondition" : "<>"
+                      }, {
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+                        "conditionType" : "integer",
+                        "i18NCondition" : "<"
+                      }, {
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+                        "conditionType" : "integer",
+                        "i18NCondition" : "<="
+                      }, {
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+                        "conditionType" : "integer",
+                        "i18NCondition" : ">"
+                      }, {
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+                        "conditionType" : "integer",
+                        "i18NCondition" : ">="
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      } ],
+                      "i18NLabel" : "Number of Comments",
+                      "id" : "7000000000895",
+                      "type" : "Number"
+                    }, {
+                      "apiName" : "dueDate",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "dateTime",
+                        "i18NCondition" : "is"
+                      }, {
+                        "condition" : "isn't",
+                        "conditionType" : "dateTime",
+                        "i18NCondition" : "isn't"
+                      }, {
+                        "condition" : "is after",
+                        "conditionType" : "dateTime",
+                        "i18NCondition" : "is after"
+                      }, {
+                        "condition" : "is before",
+                        "conditionType" : "dateTime",
+                        "i18NCondition" : "is before"
+                      }, {
+                        "condition" : "between",
+                        "conditionType" : "dateTimePair",
+                        "i18NCondition" : "between"
+                      }, {
+                        "condition" : "not between",
+                        "conditionType" : "dateTimePair",
+                        "i18NCondition" : "not between"
+                      }, {
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+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      }, {
+                        "condition" : "Age in",
+                        "conditionType" : "integer",
+                        "secondaryCondition" : [ {
+                          "condition" : "=",
+                          "conditionType" : "integer",
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+                        }, {
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+                          "conditionType" : "integer",
+                          "i18NCondition" : "<>"
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+                          "conditionType" : "integer",
+                          "i18NCondition" : "<"
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+                          "conditionType" : "integer",
+                          "i18NCondition" : "<="
+                        }, {
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+                          "conditionType" : "integer",
+                          "i18NCondition" : ">"
+                        }, {
+                          "condition" : ">=",
+                          "conditionType" : "integer",
+                          "i18NCondition" : ">="
+                        } ],
+                        "units" : [ {
+                          "unit" : "MINUTES",
+                          "i18NUnit" : "Minutes"
+                        }, {
+                          "unit" : "HOURS",
+                          "i18NUnit" : "Hours"
+                        }, {
+                          "unit" : "DAYS",
+                          "i18NUnit" : "Days"
+                        } ],
+                        "i18NCondition" : "Age in"
+                      }, {
+                        "condition" : "Due in",
+                        "conditionType" : "integer",
+                        "secondaryCondition" : [ {
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+                          "conditionType" : "integer",
+                          "i18NCondition" : "="
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+                          "conditionType" : "integer",
+                          "i18NCondition" : "<>"
+                        }, {
+                          "condition" : "<",
+                          "conditionType" : "integer",
+                          "i18NCondition" : "<"
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+                          "conditionType" : "integer",
+                          "i18NCondition" : "<="
+                        }, {
+                          "condition" : ">",
+                          "conditionType" : "integer",
+                          "i18NCondition" : ">"
+                        }, {
+                          "condition" : ">=",
+                          "conditionType" : "integer",
+                          "i18NCondition" : ">="
+                        } ],
+                        "units" : [ {
+                          "unit" : "MINUTES",
+                          "i18NUnit" : "Minutes"
+                        }, {
+                          "unit" : "HOURS",
+                          "i18NUnit" : "Hours"
+                        }, {
+                          "unit" : "DAYS",
+                          "i18NUnit" : "Days"
+                        } ],
+                        "i18NCondition" : "Due in"
+                      } ],
+                      "i18NLabel" : "Due Date",
+                      "id" : "7000000000927",
+                      "type" : "DateTime"
+                    }, {
+                      "apiName" : "responseDueDate",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "integer",
+                        "i18NCondition" : "is"
+                      }, {
+                        "condition" : "is Less Than",
+                        "conditionType" : "integer",
+                        "i18NCondition" : "is Less Than"
+                      }, {
+                        "condition" : "is Greater Than",
+                        "conditionType" : "integer",
+                        "i18NCondition" : "is Greater Than"
+                      } ],
+                      "i18NLabel" : "Time to Respond",
+                      "id" : "7000000000943",
+                      "type" : "DateTime"
+                    }, {
+                      "apiName" : "accountId",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "lookup",
+                        "i18NCondition" : "is",
+                        "url" : "https://desk.zoho.com/api/v1/accounts?orgId=15620974&from=0&limit=50&sortBy=accountName"
+                      }, {
+                        "condition" : "isn't",
+                        "conditionType" : "lookup",
+                        "i18NCondition" : "isn't",
+                        "url" : "https://desk.zoho.com/api/v1/accounts?orgId=15620974&from=0&limit=50&sortBy=accountName"
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      } ],
+                      "i18NLabel" : "Account Name",
+                      "id" : "7000000000845",
+                      "type" : "LookUp"
+                    }, {
+                      "apiName" : "description",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "text",
+                        "i18NCondition" : "is"
+                      }, {
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+                        "conditionType" : "text",
+                        "i18NCondition" : "isn't"
+                      }, {
+                        "condition" : "starts with",
+                        "conditionType" : "text",
+                        "i18NCondition" : "starts with"
+                      }, {
+                        "condition" : "ends with",
+                        "conditionType" : "text",
+                        "i18NCondition" : "ends with"
+                      }, {
+                        "condition" : "contains",
+                        "conditionType" : "text",
+                        "i18NCondition" : "contains"
+                      }, {
+                        "condition" : "doesn't contain",
+                        "conditionType" : "text",
+                        "i18NCondition" : "doesn't contain"
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      } ],
+                      "i18NLabel" : "Description",
+                      "id" : "7000000000855",
+                      "type" : "Textarea"
+                    }, {
+                      "apiName" : "createdBy",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "user",
+                        "i18NCondition" : "is",
+                        "url" : "https://desk.zoho.com/api/v1/agents?orgId=15620974&from=0&limit=100&status=ACTIVE&isConfirmed=true&rolePermissionType=$%7BNON_LIGHT%7D"
+                      }, {
+                        "condition" : "isn't",
+                        "conditionType" : "user",
+                        "i18NCondition" : "isn't",
+                        "url" : "https://desk.zoho.com/api/v1/agents?orgId=15620974&from=0&limit=100&status=ACTIVE&isConfirmed=true&rolePermissionType=$%7BNON_LIGHT%7D"
+                      }, {
+                        "condition" : "is empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is empty"
+                      }, {
+                        "condition" : "is not empty",
+                        "conditionType" : "keyword",
+                        "i18NCondition" : "is not empty"
+                      } ],
+                      "i18NLabel" : "Created By",
+                      "id" : "7000000000863",
+                      "type" : "LookUp"
+                    }, {
+                      "apiName" : "isEscalated",
+                      "primitiveConditions" : [ {
+                        "condition" : "is",
+                        "conditionType" : "boolean",
+                        "i18NCondition" : "is"
+                      } ],
+                      "i18NLabel" : "Is Escalated",
+                      "id" : "7000000000937",
+                      "type" : "Boolean"
+                    } ]
+                  } ]
+                }
+              }
+            }
+          }
+        },
+        "x-custom-response-attributes" : {
+          "disable-safe-headers" : "[]"
+        }
+      }
+    },
+    "parameters" : { },
+    "securitySchemes" : {
+      "cookie-auth" : {
+        "$ref" : "../common/Common.json#/components/securitySchemes/cookie-auth"
+      },
+      "org-oauth" : {
+        "$ref" : "../common/Common.json#/components/securitySchemes/org-oauth"
+      },
+      "iam-oauth2-schema" : {
+        "$ref" : "../common/Common.json#/components/securitySchemes/iam-oauth2-schema"
+      }
+    }
+  },
+  "x-entity" : "NewCriteria"
+}