agent-generator-cli 1.0.0 → 1.0.2

package/source/openapi-specifications/v1.0/support/IM_Channel.json

@@ -0,0 +1,2849 @@
+{
+  "openapi" : "3.1.0",
+  "info" : {
+    "title" : "IM_Channel",
+    "version" : "1.0.0",
+    "x-clan-group" : "microservices",
+    "x-module-group" : "im"
+  },
+  "paths" : {
+    "/api/v1/im/channels/{id}/preference" : {
+      "get" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "getIMChannelPreference",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/getIMChannelPreference"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "204" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.READ" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.getIMChannelPreference"
+        }
+      },
+      "patch" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "saveIMChannelPreference",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/saveIMChannelPreference"
+        },
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/getIMChannelPreference"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.UPDATE" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.saveIMChannelPreference"
+        }
+      }
+    },
+    "/api/v1/im/channels/agents" : {
+      "post" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "addIMChannelsHandlingAgents",
+        "parameters" : [ {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/addIMChannelsHandlingAgents_updateIMChannelHandlingAgents"
+        },
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.CREATE" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.addIMChannelsHandlingAgents"
+        }
+      },
+      "delete" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "removeIMChannelsHandlingAgents",
+        "parameters" : [ {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/updateIMChannelHandlingAgents"
+        },
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.DELETE" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.removeIMChannelsHandlingAgents"
+        }
+      }
+    },
+    "/api/v1/im/channels/{id}/configParams" : {
+      "get" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "getConfigParams",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/getConfigParams"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.READ" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.getConfigParams"
+        }
+      },
+      "patch" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "updateConfigParams",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/updateConfigParams"
+        },
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/getConfigParams"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.UPDATE" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.updateConfigParams"
+        }
+      }
+    },
+    "/api/v1/im/channels/{id}/agents" : {
+      "get" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "getIMChannelHandlingAgents",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/limit"
+        }, {
+          "$ref" : "#/components/parameters/from"
+        }, {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/getIMChannelHandlingAgents"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.READ" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 45,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.getIMChannelHandlingAgents"
+        }
+      },
+      "post" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "addIMChannelHandlingAgents",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/addIMChannelHandlingAgents"
+        },
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.CREATE" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.addIMChannelHandlingAgents"
+        }
+      }
+    },
+    "/api/v1/im/channels/channelLimitStatus" : {
+      "get" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "getIMChannelCreationAllowed",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/integrationServiceId"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "204" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.READ" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.getIMChannelCreationAllowed"
+        }
+      }
+    },
+    "/api/v1/im/channels/{id}/activation" : {
+      "post" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "activateChannel",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.CREATE" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.activateChannel"
+        }
+      },
+      "delete" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "deActivateChannel",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.DELETE" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.deActivateChannel"
+        }
+      }
+    },
+    "/api/v1/im/channels/{id}/department" : {
+      "patch" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "associateIMChannel",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/associateIMChannel"
+        },
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.UPDATE" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.associateIMChannel"
+        }
+      }
+    },
+    "/api/v1/channels/{deskChannelId}/agents" : {
+      "get" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "getDeskChannelHandlingAgents",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/limit"
+        }, {
+          "$ref" : "#/components/parameters/from"
+        }, {
+          "name" : "deskChannelId",
+          "in" : "path",
+          "description" : "",
+          "required" : true,
+          "style" : "simple",
+          "explode" : false,
+          "schema" : {
+            "type" : [ "string", "null" ],
+            "description" : "",
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "([a-zA-Z0-9_\\\\-]+)"
+          }
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/getIMChannelHandlingAgents"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.READ" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 45,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.getDeskChannelHandlingAgents"
+        }
+      }
+    },
+    "/api/v1/im/channels/{id}" : {
+      "get" : {
+        "tags" : [ "IM_Channel" ],
+        "summary" : "Get a Channel",
+        "description" : "This API fetches details of an channel.",
+        "operationId" : "getIMChannel",
+        "parameters" : [ {
+          "name" : "include",
+          "in" : "query",
+          "description" : "Additional information related to the channel. Allowed values are @preference@, @creator@",
+          "required" : false,
+          "style" : "simple",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "null", "array" ],
+            "description" : "Additional information related to the channel. Allowed values are @preference@, @creator@",
+            "items" : {
+              "type" : [ "string", "null" ],
+              "enum" : [ "preference", "creator" ],
+              "maxLength" : 100,
+              "minLength" : 0,
+              "x-custom-parameters-attributes" : [ ]
+            },
+            "maxItems" : 2,
+            "uniqueItems" : true
+          }
+        }, {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/getIMChannel"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.READ", "Desk.InstantMessages.READ" ]
+        } ],
+        "x-audience" : [ "external-public" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "apihash" : "cee1f721cb1b2efc06ae39f825877af1",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.getIMChannel"
+        }
+      },
+      "patch" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "updateIMChannel",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/updateIMChannel"
+        },
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/getIMChannel"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.UPDATE" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.updateChannel"
+        }
+      }
+    },
+    "/api/v1/im/channels/{id}/meta" : {
+      "patch" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "saveChannelMeta",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/saveChannelMeta"
+        },
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/saveChannelMetaResponse"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.UPDATE" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 60000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.saveChannelMeta"
+        }
+      }
+    },
+    "/api/v1/im/channels/{id}/configParams/{configParamName}/computeOptions" : {
+      "post" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "getConfigParamsComputedOptions",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "name" : "configParamName",
+          "in" : "path",
+          "required" : true,
+          "style" : "simple",
+          "explode" : false,
+          "schema" : {
+            "type" : [ "string", "null" ],
+            "enum" : [ "SID", "AUTH_TOKEN", "WHATSAPP_NUMBER", "REMOVE_FROM_EXTSERVER", "CREDIT_REMAINING" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "([a-zA-Z0-9_]+)"
+          }
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/getConfigParamsComputedOptions_input"
+        },
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/getConfigParamsComputedOptions"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "204" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.CREATE" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 3600000,
+                  "lock-period" : 600000,
+                  "threshold" : 180,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.getComputedConfigParamOptionsExistingChannel"
+        }
+      }
+    },
+    "/api/v1/im/channels" : {
+      "get" : {
+        "tags" : [ "IM_Channel" ],
+        "summary" : "List Channels",
+        "description" : "This API lists all channels",
+        "operationId" : "getIMChannelsList",
+        "parameters" : [ {
+          "name" : "include",
+          "in" : "query",
+          "description" : "Additional information related to the channels.If passed in the param, then these values will be appended in the channel response. Allowed values are @preference@,@creator@,@meta@,@configParams@",
+          "required" : false,
+          "style" : "simple",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "null", "array" ],
+            "description" : "Additional information related to the channels.If passed in the param, then these values will be appended in the channel response. Allowed values are @preference@,@creator@,@meta@,@configParams@",
+            "items" : {
+              "type" : [ "string", "null" ],
+              "enum" : [ "preference", "creator" ],
+              "maxLength" : 100,
+              "minLength" : 0,
+              "x-custom-parameters-attributes" : [ ]
+            },
+            "maxItems" : 2,
+            "uniqueItems" : true
+          }
+        }, {
+          "name" : "departmentId",
+          "in" : "query",
+          "description" : "Department Id for which channels to be fetched",
+          "required" : false,
+          "style" : "form",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "description" : "Department Id for which channels to be fetched",
+            "pattern" : "([0-9]+)"
+          }
+        }, {
+          "$ref" : "#/components/parameters/integrationServiceId"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "204" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/getIMChannelsList"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.READ", "Desk.InstantMessages.READ" ]
+        } ],
+        "x-audience" : [ "external-public" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 120000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "apihash" : "e771aea41f12aef0be1a70145f8003ea",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.getIMChannelsList"
+        }
+      }
+    },
+    "/api/v1/im/channels/{id}/removeAgents" : {
+      "post" : {
+        "tags" : [ "IM_Channel" ],
+        "operationId" : "removeIMChannelHandlingAgents",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/id"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/removeIMChannelHandlingAgents_addIMChannelHandlingAgents"
+        },
+        "responses" : {
+          "404" : {
+            "$ref" : "../common/Common.json#/components/responses/urlNotFoundErrorResponse"
+          },
+          "200" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "400" : {
+            "$ref" : "../common/Common.json#/components/responses/badRequestErrorResponse"
+          },
+          "403" : {
+            "$ref" : "../common/Common.json#/components/responses/forbiddenErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.basic.CREATE" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 300000,
+                  "threshold" : 30,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "microservices",
+          "module-group" : "im",
+          "apimethod" : "com.zoho.support.restapi.im.IMChannelService.removeIMChannelHandlingAgents"
+        }
+      }
+    }
+  },
+  "components" : {
+    "schemas" : {
+      "updater" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "lastName" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 50,
+            "minLength" : 0
+          },
+          "agent" : {
+            "type" : [ "boolean", "null" ]
+          },
+          "displayName" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 200,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          },
+          "externalId" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "emailId" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+          },
+          "type" : {
+            "type" : [ "string", "null" ],
+            "enum" : [ "END_USER", "AGENT", "TEAM", "TICKET", "ACTIVITY" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "zuid" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int32",
+            "pattern" : "([0-9]+)"
+          },
+          "photoURL" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 200,
+            "minLength" : 0,
+            "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+          },
+          "firstName" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 50,
+            "minLength" : 0
+          },
+          "name" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "roleName" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "id" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          },
+          "email" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+          }
+        },
+        "required" : [ "agent", "displayName", "email", "emailId", "externalId", "firstName", "id", "lastName", "name", "photoURL", "roleName", "type", "zuid" ]
+      },
+      "listOfAgentIds" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "type" : [ "string", "null", "integer" ],
+          "format" : "int64",
+          "pattern" : "([0-9]+)"
+        }
+      },
+      "listOfIMChannelIds" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "type" : [ "null", "array" ],
+          "items" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)",
+            "x-custom-parameters-attributes" : [ { } ]
+          },
+          "uniqueItems" : false
+        }
+      },
+      "getComputedOption" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "label" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 500,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          },
+          "value" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          }
+        },
+        "required" : [ "label", "value" ]
+      },
+      "listOfConfigParamsComputedOptions" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "./IM_Channel.json#/components/schemas/getComputedOption"
+        }
+      },
+      "getConfigParam" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "isRequired" : {
+            "type" : [ "boolean", "null" ]
+          },
+          "modifiedTime" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+          },
+          "isDeprecated" : {
+            "type" : [ "boolean", "null" ]
+          },
+          "isSecured" : {
+            "type" : [ "boolean", "null" ]
+          },
+          "defaultValue" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 500,
+            "minLength" : 0,
+            "pattern" : "(null|^$|NULL|[0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+)"
+          },
+          "parentParams" : {
+            "type" : [ "null", "array" ],
+            "items" : {
+              "type" : [ "string", "null" ],
+              "maxLength" : 100,
+              "minLength" : 0
+            },
+            "minItems" : 0,
+            "uniqueItems" : false
+          },
+          "label" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 500,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          },
+          "type" : {
+            "type" : [ "string", "null" ],
+            "enum" : [ "STRING", "NUMBER", "URL", "EMAIL", "PHONE", "OPTIONS", "PASSWORD", "DATE", "TIME", "DATETIME", "SYSTEM_DEFINED", "OPTIONS_COMPUTED", "BOOLEAN" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "uuid" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "isInternal" : {
+            "type" : [ "boolean", "null" ]
+          },
+          "name" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 500,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          },
+          "options" : {
+            "$ref" : "./IM_Channel.json#/components/schemas/listOfConfigParamsComputedOptions"
+          },
+          "id" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          },
+          "value" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "maxLen" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "[0-9]+"
+          }
+        },
+        "required" : [ "defaultValue", "id", "isDeprecated", "isInternal", "isRequired", "isSecured", "label", "maxLen", "modifiedTime", "name", "options", "parentParams", "type", "uuid", "value" ]
+      },
+      "listOfConfigParams" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "./IM_Channel.json#/components/schemas/getConfigParam"
+        }
+      },
+      "configParam_input_update" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "id" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          },
+          "value" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          }
+        },
+        "required" : [ "id", "value" ]
+      },
+      "listofConfigParams_input_update" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "./IM_Channel.json#/components/schemas/configParam_input_update"
+        }
+      },
+      "agent" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "photoURL" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          },
+          "name" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "id" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          },
+          "type" : {
+            "type" : [ "string", "null" ],
+            "enum" : [ "END_USER", "AGENT", "BOT" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "email" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+          },
+          "zuid" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int32",
+            "pattern" : "([0-9]+)"
+          }
+        },
+        "required" : [ "email", "id", "name", "photoURL", "type", "zuid" ]
+      },
+      "listOfAgents" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "./IM_Channel.json#/components/schemas/agent"
+        }
+      },
+      "IMChannelMeta" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "name" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          },
+          "value" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          }
+        },
+        "required" : [ "name", "value" ]
+      },
+      "listOfChannelMeta" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "./IM_Channel.json#/components/schemas/IMChannelMeta"
+        }
+      },
+      "metaVariableJSON" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "name" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          },
+          "id" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          },
+          "value" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          }
+        },
+        "required" : [ "id", "name", "value" ]
+      },
+      "listOfIMChanneMeta" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "./IM_Channel.json#/components/schemas/metaVariableJSON"
+        }
+      },
+      "configParam_input_add" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "description" : "",
+        "properties" : {
+          "name" : {
+            "type" : [ "string", "null" ],
+            "description" : "",
+            "enum" : [ "SID", "AUTH_TOKEN", "WHATSAPP_NUMBER", "REMOVE_FROM_EXTSERVER", "CREDIT_REMAINING" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "([a-zA-Z0-9_]+)"
+          },
+          "value" : {
+            "type" : [ "string", "null" ],
+            "description" : "",
+            "maxLength" : 100,
+            "minLength" : 0
+          }
+        },
+        "required" : [ "name", "value" ]
+      },
+      "getConfigParamsComputedOptions_input_list" : {
+        "type" : [ "null", "array" ],
+        "description" : "",
+        "items" : {
+          "$ref" : "./IM_Channel.json#/components/schemas/configParam_input_add"
+        }
+      },
+      "listofConfigParams_input_add" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "./IM_Channel.json#/components/schemas/configParam_input_add"
+        }
+      },
+      "getIMChannel_list" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "defaultBotId" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          },
+          "code" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "accountName" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 500,
+            "minLength" : 0,
+            "pattern" : "[0-9a-zA-Z_\\-\\&\\.\\$\\@\\^\\(\\)\\{\\}\\~\\=\\-\\|\\*\\+\\?\\[\\]\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
+          },
+          "integrationServiceType" : {
+            "type" : [ "string", "null" ],
+            "enum" : [ "TELEGRAM", "TWILIO", "IM_TALK", "LINE", "WECHAT", "WHATSAPP", "FACEBOOKMESSENGER" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "appName" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "departmentId" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)",
+            "x-custom-parameters-attributes" : {
+              "removeExif" : false,
+              "filterMatchedContent" : false,
+              "antivirus" : false,
+              "replacementString" : "",
+              "allowInvalid" : false,
+              "descrption" : "Department Id for which channels to be fetched",
+              "secret" : false,
+              "preserveCharsLimit" : 10,
+              "trim" : false,
+              "internalParam" : false,
+              "preserveChars" : "0,5",
+              "importUrl" : false,
+              "decrypt" : false
+            }
+          },
+          "universalLink" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 65535,
+            "minLength" : 0,
+            "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+          },
+          "isActive" : {
+            "type" : [ "boolean", "null" ],
+            "x-custom-parameters-attributes" : {
+              "removeExif" : false,
+              "filterMatchedContent" : false,
+              "antivirus" : false,
+              "replacementString" : "",
+              "allowInvalid" : false,
+              "descrption" : "Set this to fetch only the active channels",
+              "secret" : false,
+              "preserveCharsLimit" : 10,
+              "trim" : false,
+              "internalParam" : false,
+              "preserveChars" : "0,5",
+              "importUrl" : false,
+              "decrypt" : false
+            }
+          },
+          "isAuthorizationPending" : {
+            "type" : [ "boolean", "null" ]
+          },
+          "photoURL" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 65535,
+            "minLength" : 0,
+            "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+          },
+          "isSubscribed" : {
+            "type" : [ "boolean", "null" ]
+          },
+          "isDeleted" : {
+            "type" : [ "boolean", "null" ]
+          },
+          "createdBy" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "[0-9]+"
+          },
+          "isOwner" : {
+            "type" : [ "boolean", "null" ]
+          },
+          "isStorageEnabled" : {
+            "type" : [ "boolean", "null" ]
+          },
+          "name" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          },
+          "createdTime" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+          },
+          "authenticationURL" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+          },
+          "id" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          },
+          "isSandBox" : {
+            "type" : [ "boolean", "null" ],
+            "x-custom-parameters-attributes" : {
+              "removeExif" : false,
+              "filterMatchedContent" : false,
+              "antivirus" : false,
+              "replacementString" : "",
+              "allowInvalid" : false,
+              "descrption" : "Set this to fetch sandbox channels only.",
+              "secret" : false,
+              "preserveCharsLimit" : 10,
+              "trim" : false,
+              "internalParam" : false,
+              "preserveChars" : "0,5",
+              "importUrl" : false,
+              "decrypt" : false
+            }
+          }
+        },
+        "required" : [ "accountName", "appName", "authenticationURL", "code", "createdBy", "createdTime", "defaultBotId", "departmentId", "id", "integrationServiceType", "isActive", "isAuthorizationPending", "isDeleted", "isOwner", "isSandBox", "isStorageEnabled", "isSubscribed", "name", "photoURL", "universalLink" ]
+      },
+      "listOfIMChannels" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "./IM_Channel.json#/components/schemas/getIMChannel_list"
+        }
+      }
+    },
+    "responses" : {
+      "getIMChannelPreference" : {
+        "description" : "getIMChannelPreference template definitions",
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "updatedBy" : {
+                  "type" : [ "string", "null", "integer" ],
+                  "format" : "int64",
+                  "pattern" : "([0-9]+)"
+                },
+                "businessHourEnabled" : {
+                  "type" : [ "boolean", "null" ],
+                  "x-custom-parameters-attributes" : {
+                    "removeExif" : false,
+                    "filterMatchedContent" : false,
+                    "antivirus" : false,
+                    "replacementString" : "",
+                    "allowInvalid" : false,
+                    "descrption" : "Enable and disable Business Hour.",
+                    "secret" : false,
+                    "preserveCharsLimit" : 10,
+                    "trim" : false,
+                    "internalParam" : false,
+                    "preserveChars" : "0,5",
+                    "importUrl" : false,
+                    "decrypt" : false
+                  }
+                },
+                "businessHourId" : {
+                  "type" : [ "string", "null", "integer" ],
+                  "format" : "int64",
+                  "pattern" : "([0-9]+)",
+                  "x-custom-parameters-attributes" : {
+                    "removeExif" : false,
+                    "filterMatchedContent" : false,
+                    "antivirus" : false,
+                    "replacementString" : "",
+                    "allowInvalid" : false,
+                    "descrption" : "Business Hour Id to be Configured.",
+                    "secret" : false,
+                    "preserveCharsLimit" : 10,
+                    "trim" : false,
+                    "internalParam" : false,
+                    "preserveChars" : "0,5",
+                    "importUrl" : false,
+                    "decrypt" : false
+                  }
+                },
+                "allHandlingAgents" : {
+                  "type" : [ "null", "array" ],
+                  "items" : {
+                    "type" : [ "string", "null", "integer" ],
+                    "format" : "int64",
+                    "pattern" : "([0-9]+)"
+                  },
+                  "uniqueItems" : false
+                },
+                "autoTicketConvertInterval" : {
+                  "type" : [ "string", "null" ],
+                  "maxLength" : 100,
+                  "minLength" : 0,
+                  "pattern" : "[0-9]+",
+                  "x-custom-parameters-attributes" : {
+                    "removeExif" : false,
+                    "filterMatchedContent" : false,
+                    "antivirus" : false,
+                    "replacementString" : "",
+                    "allowInvalid" : false,
+                    "descrption" : "Time in seconds for idle time of the session",
+                    "secret" : false,
+                    "preserveCharsLimit" : 10,
+                    "trim" : false,
+                    "internalParam" : false,
+                    "preserveChars" : "0,5",
+                    "importUrl" : false,
+                    "decrypt" : false
+                  }
+                },
+                "autoTicketConvert" : {
+                  "type" : [ "boolean", "null" ],
+                  "x-custom-parameters-attributes" : {
+                    "removeExif" : false,
+                    "filterMatchedContent" : false,
+                    "antivirus" : false,
+                    "replacementString" : "",
+                    "allowInvalid" : false,
+                    "descrption" : "Specify whether ticket has to be converted automatically after idle time",
+                    "secret" : false,
+                    "preserveCharsLimit" : 10,
+                    "trim" : false,
+                    "internalParam" : false,
+                    "preserveChars" : "0,5",
+                    "importUrl" : false,
+                    "decrypt" : false
+                  }
+                },
+                "assignmentRuleEnabled" : {
+                  "type" : [ "boolean", "null" ],
+                  "x-custom-parameters-attributes" : {
+                    "removeExif" : false,
+                    "filterMatchedContent" : false,
+                    "antivirus" : false,
+                    "replacementString" : "",
+                    "allowInvalid" : false,
+                    "descrption" : "Enable and disable Assignment Rule.",
+                    "secret" : false,
+                    "preserveCharsLimit" : 10,
+                    "trim" : false,
+                    "internalParam" : false,
+                    "preserveChars" : "0,5",
+                    "importUrl" : false,
+                    "decrypt" : false
+                  }
+                },
+                "updater" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/updater"
+                }
+              },
+              "required" : [ "allHandlingAgents", "assignmentRuleEnabled", "autoTicketConvert", "autoTicketConvertInterval", "businessHourEnabled", "businessHourId", "updatedBy", "updater" ]
+            },
+            "examples" : {
+              "Valid responses Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-response-attributes" : {
+          "disable-safe-headers" : "[]"
+        }
+      },
+      "getConfigParams" : {
+        "description" : "getConfigParams template definitions",
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "data" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listOfConfigParams"
+                },
+                "kind" : {
+                  "type" : [ "string", "null" ],
+                  "enum" : [ "single.channel.configParam", "list.channel.configParam" ],
+                  "maxLength" : 100,
+                  "minLength" : 0
+                },
+                "hasMore" : {
+                  "type" : [ "boolean", "null" ]
+                }
+              },
+              "required" : [ "data", "hasMore", "kind" ]
+            },
+            "examples" : {
+              "Valid responses Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-response-attributes" : {
+          "disable-safe-headers" : "[]"
+        }
+      },
+      "getIMChannelHandlingAgents" : {
+        "description" : "getIMChannelHandlingAgents template definitions",
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "data" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listOfAgents"
+                }
+              },
+              "required" : [ "data" ]
+            },
+            "examples" : {
+              "Valid responses Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-response-attributes" : {
+          "disable-safe-headers" : "[]"
+        }
+      },
+      "getIMChannel" : {
+        "description" : "getIMChannel template definitions",
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "defaultBotId" : {
+                  "type" : [ "string", "null", "integer" ],
+                  "format" : "int64",
+                  "pattern" : "([0-9]+)",
+                  "x-custom-parameters-attributes" : {
+                    "removeExif" : false,
+                    "filterMatchedContent" : false,
+                    "antivirus" : false,
+                    "replacementString" : "",
+                    "allowInvalid" : false,
+                    "descrption" : "Default bot id of the channel",
+                    "secret" : false,
+                    "preserveCharsLimit" : 10,
+                    "trim" : false,
+                    "internalParam" : false,
+                    "preserveChars" : "0,5",
+                    "importUrl" : false,
+                    "decrypt" : false
+                  }
+                },
+                "code" : {
+                  "type" : [ "string", "null" ],
+                  "maxLength" : 100,
+                  "minLength" : 0
+                },
+                "accountName" : {
+                  "type" : [ "string", "null" ],
+                  "maxLength" : 500,
+                  "minLength" : 0,
+                  "pattern" : "[0-9a-zA-Z_\\-\\&\\.\\$\\@\\^\\(\\)\\{\\}\\~\\=\\-\\|\\*\\+\\?\\[\\]\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
+                },
+                "integrationServiceType" : {
+                  "type" : [ "string", "null" ],
+                  "enum" : [ "TELEGRAM", "TWILIO", "IM_TALK", "LINE", "WECHAT", "WHATSAPP", "FACEBOOKMESSENGER" ],
+                  "maxLength" : 100,
+                  "minLength" : 0
+                },
+                "appName" : {
+                  "type" : [ "string", "null" ],
+                  "maxLength" : 100,
+                  "minLength" : 0
+                },
+                "departmentId" : {
+                  "type" : [ "string", "null", "integer" ],
+                  "format" : "int64",
+                  "pattern" : "([0-9]+)"
+                },
+                "universalLink" : {
+                  "type" : [ "string", "null" ],
+                  "maxLength" : 65535,
+                  "minLength" : 0,
+                  "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+                },
+                "isActive" : {
+                  "type" : [ "boolean", "null" ]
+                },
+                "isAuthorizationPending" : {
+                  "type" : [ "boolean", "null" ]
+                },
+                "photoURL" : {
+                  "type" : [ "string", "null" ],
+                  "maxLength" : 65535,
+                  "minLength" : 0,
+                  "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+                },
+                "isSubscribed" : {
+                  "type" : [ "boolean", "null" ]
+                },
+                "configParams" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listOfConfigParams"
+                },
+                "isDeleted" : {
+                  "type" : [ "boolean", "null" ]
+                },
+                "createdBy" : {
+                  "type" : [ "string", "null" ],
+                  "maxLength" : 100,
+                  "minLength" : 0,
+                  "pattern" : "[0-9]+"
+                },
+                "isOwner" : {
+                  "type" : [ "boolean", "null" ]
+                },
+                "isStorageEnabled" : {
+                  "type" : [ "boolean", "null" ]
+                },
+                "conversationCount" : {
+                  "type" : [ "string", "null" ],
+                  "maxLength" : 100,
+                  "minLength" : 0,
+                  "pattern" : "[0-9]+"
+                },
+                "meta" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listOfChannelMeta"
+                },
+                "name" : {
+                  "type" : [ "string", "null" ],
+                  "maxLength" : 100,
+                  "minLength" : 0,
+                  "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+",
+                  "x-custom-parameters-attributes" : {
+                    "removeExif" : false,
+                    "filterMatchedContent" : false,
+                    "antivirus" : false,
+                    "replacementString" : "",
+                    "allowInvalid" : false,
+                    "descrption" : "channel name be updated",
+                    "secret" : false,
+                    "preserveCharsLimit" : 10,
+                    "trim" : false,
+                    "internalParam" : false,
+                    "preserveChars" : "0,5",
+                    "importUrl" : false,
+                    "decrypt" : false
+                  }
+                },
+                "createdTime" : {
+                  "type" : [ "string", "null" ],
+                  "maxLength" : 100,
+                  "minLength" : 0,
+                  "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+                },
+                "authenticationURL" : {
+                  "type" : [ "string", "null" ],
+                  "maxLength" : 100,
+                  "minLength" : 0,
+                  "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+                },
+                "id" : {
+                  "type" : [ "string", "null", "integer" ],
+                  "format" : "int64",
+                  "pattern" : "([0-9]+)"
+                },
+                "isSandBox" : {
+                  "type" : [ "boolean", "null" ]
+                }
+              },
+              "required" : [ "accountName", "appName", "authenticationURL", "code", "configParams", "conversationCount", "createdBy", "createdTime", "defaultBotId", "departmentId", "id", "integrationServiceType", "isActive", "isAuthorizationPending", "isDeleted", "isOwner", "isSandBox", "isStorageEnabled", "isSubscribed", "meta", "name", "photoURL", "universalLink" ]
+            },
+            "examples" : {
+              "Valid responses Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-response-attributes" : {
+          "disable-safe-headers" : "[]"
+        }
+      },
+      "saveChannelMetaResponse" : {
+        "description" : "saveChannelMetaResponse template definitions",
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "data" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listOfChannelMeta"
+                },
+                "kind" : {
+                  "type" : [ "string", "null" ],
+                  "enum" : [ "single.channel", "list.channel", "single.json" ],
+                  "maxLength" : 100,
+                  "minLength" : 0
+                },
+                "hasMore" : {
+                  "type" : [ "boolean", "null" ]
+                }
+              },
+              "required" : [ "data", "hasMore", "kind" ]
+            },
+            "examples" : {
+              "Valid responses Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-response-attributes" : {
+          "disable-safe-headers" : "[]"
+        }
+      },
+      "getConfigParamsComputedOptions" : {
+        "description" : "getConfigParamsComputedOptions template definitions",
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "data" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listOfConfigParamsComputedOptions"
+                },
+                "kind" : {
+                  "type" : [ "string", "null" ],
+                  "description" : "",
+                  "enum" : [ "single.license", "single.efc", "list.addOn", "single.addOn", "single.json" ],
+                  "maxLength" : 100,
+                  "minLength" : 0,
+                  "x-custom-parameters-attributes" : { }
+                },
+                "hasMore" : {
+                  "type" : [ "boolean", "null" ],
+                  "description" : "",
+                  "x-custom-parameters-attributes" : { }
+                }
+              },
+              "required" : [ "data", "hasMore", "kind" ]
+            },
+            "examples" : {
+              "Valid responses Definitions" : {
+                "value" : { }
+              }
+            }
+          }
+        },
+        "x-custom-response-attributes" : { }
+      },
+      "getIMChannelsList" : {
+        "description" : "getIMChannelsList template definitions",
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "allOf" : [ {
+                "type" : "object",
+                "properties" : {
+                  "data" : {
+                    "type" : "array",
+                    "items" : {
+                      "type" : "object",
+                      "properties" : {
+                        "creator" : {
+                          "type" : [ "null", "object" ],
+                          "additionalProperties" : false,
+                          "maxProperties" : 13,
+                          "minProperties" : 13,
+                          "properties" : {
+                            "lastName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 0
+                            },
+                            "agent" : {
+                              "type" : [ "boolean", "null" ]
+                            },
+                            "displayName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 200,
+                              "minLength" : 0,
+                              "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                            },
+                            "externalId" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0
+                            },
+                            "emailId" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+                            },
+                            "type" : {
+                              "type" : [ "string", "null" ],
+                              "enum" : [ "END_USER", "AGENT", "TEAM", "TICKET", "ACTIVITY" ],
+                              "maxLength" : 100,
+                              "minLength" : 0
+                            },
+                            "zuid" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int32",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "photoURL" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 200,
+                              "minLength" : 0,
+                              "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+                            },
+                            "firstName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 0
+                            },
+                            "name" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0
+                            },
+                            "roleName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0
+                            },
+                            "id" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "email" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+                            }
+                          },
+                          "required" : [ "agent", "displayName", "email", "emailId", "externalId", "firstName", "id", "lastName", "name", "photoURL", "roleName", "type", "zuid" ]
+                        },
+                        "preference" : {
+                          "type" : [ "null", "object" ],
+                          "additionalProperties" : false,
+                          "maxProperties" : 8,
+                          "minProperties" : 8,
+                          "properties" : {
+                            "updatedBy" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "businessHourEnabled" : {
+                              "type" : [ "boolean", "null" ]
+                            },
+                            "businessHourId" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "allHandlingAgents" : {
+                              "type" : [ "null", "array" ],
+                              "items" : {
+                                "type" : [ "string", "null", "integer" ],
+                                "format" : "int64",
+                                "pattern" : "([0-9]+)"
+                              },
+                              "uniqueItems" : false
+                            },
+                            "autoTicketConvertInterval" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "[0-9]+"
+                            },
+                            "autoTicketConvert" : {
+                              "type" : [ "boolean", "null" ]
+                            },
+                            "assignmentRuleEnabled" : {
+                              "type" : [ "boolean", "null" ]
+                            },
+                            "updater" : {
+                              "type" : [ "null", "object" ],
+                              "additionalProperties" : false,
+                              "maxProperties" : 13,
+                              "minProperties" : 13,
+                              "properties" : {
+                                "lastName" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 50,
+                                  "minLength" : 0
+                                },
+                                "agent" : {
+                                  "type" : [ "boolean", "null" ]
+                                },
+                                "displayName" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 200,
+                                  "minLength" : 0,
+                                  "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                                },
+                                "externalId" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 100,
+                                  "minLength" : 0
+                                },
+                                "emailId" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 100,
+                                  "minLength" : 0,
+                                  "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+                                },
+                                "type" : {
+                                  "type" : [ "string", "null" ],
+                                  "enum" : [ "END_USER", "AGENT", "TEAM", "TICKET", "ACTIVITY" ],
+                                  "maxLength" : 100,
+                                  "minLength" : 0
+                                },
+                                "zuid" : {
+                                  "type" : [ "string", "null", "integer" ],
+                                  "format" : "int32",
+                                  "pattern" : "([0-9]+)"
+                                },
+                                "photoURL" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 200,
+                                  "minLength" : 0,
+                                  "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+                                },
+                                "firstName" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 50,
+                                  "minLength" : 0
+                                },
+                                "name" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 100,
+                                  "minLength" : 0
+                                },
+                                "roleName" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 100,
+                                  "minLength" : 0
+                                },
+                                "id" : {
+                                  "type" : [ "string", "null", "integer" ],
+                                  "format" : "int64",
+                                  "pattern" : "([0-9]+)"
+                                },
+                                "email" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 100,
+                                  "minLength" : 0,
+                                  "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+                                }
+                              },
+                              "required" : [ "agent", "displayName", "email", "emailId", "externalId", "firstName", "id", "lastName", "name", "photoURL", "roleName", "type", "zuid" ]
+                            }
+                          },
+                          "required" : [ "allHandlingAgents", "assignmentRuleEnabled", "autoTicketConvert", "autoTicketConvertInterval", "businessHourEnabled", "businessHourId", "updatedBy", "updater" ]
+                        }
+                      }
+                    }
+                  }
+                }
+              }, {
+                "type" : [ "null", "object" ],
+                "additionalProperties" : false,
+                "properties" : {
+                  "data" : {
+                    "$ref" : "./IM_Channel.json#/components/schemas/listOfIMChannels"
+                  }
+                },
+                "required" : [ "data" ]
+              } ]
+            },
+            "examples" : {
+              "Valid responses Definitions" : {
+                "value" : {
+                  "data" : [ {
+                    "defaultBotId" : "-1",
+                    "code" : "SANDBOX",
+                    "accountName" : "+13312040199",
+                    "integrationServiceType" : "WHATSAPP",
+                    "appName" : "Sandbox",
+                    "departmentId" : "186543000000006907",
+                    "universalLink" : "https://wa.me/13312040199",
+                    "isActive" : true,
+                    "isAuthorizationPending" : false,
+                    "photoURL" : "https://desk.zoho.com/api/v1/channels/sandbox/photo?orgId=78412359",
+                    "isSubscribed" : true,
+                    "isDeleted" : false,
+                    "isStorageEnabled" : false,
+                    "createdBy" : "78412824",
+                    "isOwner" : true,
+                    "name" : "Sandbox",
+                    "createdTime" : 1693818836000,
+                    "id" : "3942000000045001",
+                    "authenticationURL" : null,
+                    "isSandBox" : true
+                  }, {
+                    "defaultBotId" : "-1",
+                    "code" : "TEST_SOFTWARE_4_3",
+                    "accountName" : "Test Software 4",
+                    "integrationServiceType" : "FACEBOOKMESSENGER",
+                    "appName" : "Test Software 4",
+                    "departmentId" : "186543000000393040",
+                    "universalLink" : "https://m.me/168123406390163",
+                    "isActive" : true,
+                    "isAuthorizationPending" : false,
+                    "photoURL" : "https://desk.zoho.com/api/v1/channels/test_software_4_3/photo?orgId=78412359",
+                    "isSubscribed" : true,
+                    "isDeleted" : false,
+                    "isStorageEnabled" : false,
+                    "createdBy" : "78412824",
+                    "isOwner" : true,
+                    "name" : "Test Software 4",
+                    "createdTime" : 1707287312000,
+                    "id" : "3942000000943035",
+                    "authenticationURL" : null,
+                    "isSandBox" : false
+                  }, {
+                    "defaultBotId" : "-1",
+                    "code" : "TEST_DEP",
+                    "accountName" : "ZImAbhiTestBot",
+                    "integrationServiceType" : "TELEGRAM",
+                    "appName" : "Test DEP",
+                    "departmentId" : "186543000000393040",
+                    "universalLink" : "https://t.me/ZImAbhiTestBot",
+                    "isActive" : true,
+                    "isAuthorizationPending" : false,
+                    "photoURL" : "https://desk.zoho.com/api/v1/channels/test_dep/photo?orgId=78412359",
+                    "isSubscribed" : true,
+                    "isDeleted" : false,
+                    "isStorageEnabled" : false,
+                    "createdBy" : "76837521",
+                    "isOwner" : true,
+                    "name" : "Test DEP",
+                    "createdTime" : 1705378636000,
+                    "id" : "3942000000735961",
+                    "authenticationURL" : null,
+                    "isSandBox" : false
+                  } ]
+                }
+              }
+            }
+          }
+        },
+        "x-custom-response-attributes" : {
+          "disable-safe-headers" : "[]"
+        }
+      }
+    },
+    "parameters" : {
+      "limit" : {
+        "name" : "limit",
+        "in" : "query",
+        "description" : "Number of conversations to fetch",
+        "required" : false,
+        "style" : "form",
+        "explode" : true,
+        "schema" : {
+          "type" : [ "string", "null", "integer" ],
+          "format" : "int32",
+          "description" : "Number of conversations to fetch",
+          "pattern" : "([0-9]+)"
+        }
+      },
+      "from" : {
+        "name" : "from",
+        "in" : "query",
+        "description" : "Index number, starting from which the conversations must be fetched",
+        "required" : false,
+        "style" : "form",
+        "explode" : true,
+        "schema" : {
+          "type" : [ "string", "null", "integer" ],
+          "format" : "int32",
+          "description" : "Index number, starting from which the conversations must be fetched",
+          "pattern" : "([0-9]+)"
+        }
+      },
+      "id" : {
+        "name" : "id",
+        "in" : "path",
+        "required" : true,
+        "style" : "simple",
+        "explode" : false,
+        "schema" : {
+          "type" : [ "string", "null", "integer" ],
+          "format" : "int64",
+          "pattern" : "([0-9]+)"
+        }
+      },
+      "integrationServiceId" : {
+        "name" : "integrationServiceId",
+        "in" : "query",
+        "description" : "Channel ID to filter",
+        "required" : true,
+        "style" : "form",
+        "explode" : true,
+        "schema" : {
+          "type" : [ "string", "null" ],
+          "description" : "Channel ID to filter",
+          "enum" : [ "TELEGRAM", "TWILIO", "IM_TALK", "LINE", "WECHAT", "WHATSAPP", "FACEBOOKMESSENGER" ],
+          "maxLength" : 100,
+          "minLength" : 0
+        }
+      }
+    },
+    "requestBodies" : {
+      "updateIMChannelHandlingAgents" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "agentIds" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listOfAgentIds"
+                },
+                "channelIds" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listOfIMChannelIds"
+                }
+              },
+              "required" : [ "agentIds", "channelIds" ]
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "saveIMChannelPreference" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "businessHourEnabled" : {
+                  "type" : [ "boolean", "null" ],
+                  "description" : "Enable and disable Business Hour."
+                },
+                "departmentId" : {
+                  "type" : [ "string", "null", "integer" ],
+                  "format" : "int64",
+                  "description" : "Default department id for the channel tickets",
+                  "pattern" : "([0-9]+)"
+                },
+                "businessHourId" : {
+                  "type" : [ "string", "null", "integer" ],
+                  "format" : "int64",
+                  "description" : "Business Hour Id to be Configured.",
+                  "pattern" : "([0-9]+)"
+                },
+                "autoTicketConvertInterval" : {
+                  "type" : [ "string", "null" ],
+                  "description" : "Time in seconds for idle time of the session",
+                  "maxLength" : 100,
+                  "minLength" : 0,
+                  "pattern" : "[0-9]+"
+                },
+                "autoTicketConvert" : {
+                  "type" : [ "boolean", "null" ],
+                  "description" : "Specify whether ticket has to be converted automatically after idle time"
+                },
+                "assignmentRuleEnabled" : {
+                  "type" : [ "boolean", "null" ],
+                  "description" : "Enable and disable Assignment Rule."
+                }
+              }
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "updateConfigParams" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "configParams" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listofConfigParams_input_update"
+                }
+              },
+              "required" : [ "configParams" ]
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "addIMChannelHandlingAgents" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "agentIds" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listOfAgentIds"
+                }
+              },
+              "required" : [ "agentIds" ]
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "associateIMChannel" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "departmentId" : {
+                  "type" : [ "string", "null", "integer" ],
+                  "format" : "int64",
+                  "description" : "Department ID to which the channel is associated",
+                  "pattern" : "([0-9]+)"
+                }
+              },
+              "required" : [ "departmentId" ]
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "addIMChannelsHandlingAgents_updateIMChannelHandlingAgents" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "agentIds" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listOfAgentIds"
+                },
+                "channelIds" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listOfIMChannelIds"
+                }
+              },
+              "required" : [ "agentIds", "channelIds" ]
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "saveChannelMeta" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "data" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listOfIMChanneMeta"
+                }
+              }
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "getConfigParamsComputedOptions_input" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "configParams" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/getConfigParamsComputedOptions_input_list"
+                }
+              }
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "updateIMChannel" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "configParams" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listofConfigParams_input_add"
+                },
+                "name" : {
+                  "type" : [ "string", "null" ],
+                  "description" : "channel name be updated",
+                  "maxLength" : 100,
+                  "minLength" : 0,
+                  "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                }
+              },
+              "required" : [ "configParams" ]
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "removeIMChannelHandlingAgents_addIMChannelHandlingAgents" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "agentIds" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/listOfAgentIds"
+                }
+              },
+              "required" : [ "agentIds" ]
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "getIntegrationConfigParamsComputedOptions_getConfigParamsComputedOptions_input" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "configParams" : {
+                  "$ref" : "./IM_Channel.json#/components/schemas/getConfigParamsComputedOptions_input_list"
+                }
+              }
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : { }
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : { }
+      }
+    },
+    "securitySchemes" : {
+      "cookie-auth" : {
+        "$ref" : "../common/Common.json#/components/securitySchemes/cookie-auth"
+      },
+      "org-oauth" : {
+        "$ref" : "../common/Common.json#/components/securitySchemes/org-oauth"
+      },
+      "iam-oauth2-schema" : {
+        "$ref" : "../common/Common.json#/components/securitySchemes/iam-oauth2-schema"
+      }
+    }
+  },
+  "x-entity" : "IM_Channel"
+}