agent-generator-cli 1.0.0 → 1.0.2

package/source/openapi-specifications/v1.0/support/Call.json

@@ -0,0 +1,3839 @@
+{
+  "openapi" : "3.1.0",
+  "info" : {
+    "title" : "Call",
+    "version" : "1.0.0",
+    "x-clan-group" : "secModule",
+    "x-module-group" : "activity"
+  },
+  "paths" : {
+    "/api/v1/calls/updateMany" : {
+      "post" : {
+        "tags" : [ "Call" ],
+        "summary" : "Update many calls",
+        "description" : "This API updates multiple calls at once.",
+        "operationId" : "bulkUpdateCalls",
+        "parameters" : [ {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/call_massupdate"
+        },
+        "responses" : {
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
+          },
+          "200" : {
+            "$ref" : "./CommonMassActionResponse.json#/components/responses/massActionListView"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.activities.calls.UPDATE", "Desk.calls.UPDATE" ]
+        } ],
+        "x-audience" : [ "external-public" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "policy" : "WriteAPI_Stringent_UserPolicy"
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : {
+              "deprecatedScopes" : [ "calls" ]
+            }
+          },
+          "clan-group" : "secModule",
+          "apihash" : "253f23f568e374e985c1139066fa0b68",
+          "module-group" : "activity",
+          "apimethod" : "com.zoho.support.restapi.ActivityService.updateManyCalls"
+        }
+      }
+    },
+    "/api/v1/calls/{callId}" : {
+      "get" : {
+        "tags" : [ "Call" ],
+        "summary" : "Get call",
+        "description" : "This API fetches the details of a call.",
+        "operationId" : "getCall",
+        "parameters" : [ {
+          "name" : "include",
+          "in" : "query",
+          "description" : "Additional information related to the call. Values allowed are:  @contacts@, @assignee@,@tickets@,@teams@,@livecalls@,@creator@.",
+          "required" : false,
+          "style" : "simple",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "null", "array" ],
+            "description" : "Additional information related to the call. Values allowed are:  @contacts@, @assignee@,@tickets@,@teams@,@livecalls@,@creator@.",
+            "items" : {
+              "type" : [ "string", "null" ],
+              "enum" : [ "contacts", "tickets", "assignee", "teams", "livecalls" ],
+              "maxLength" : 100,
+              "minLength" : 0,
+              "x-custom-parameters-attributes" : [ ]
+            },
+            "uniqueItems" : true
+          }
+        }, {
+          "$ref" : "#/components/parameters/callId"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "200" : {
+            "$ref" : "#/components/responses/callResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.activities.calls.READ", "Desk.calls.READ" ]
+        } ],
+        "x-audience" : [ "external-public" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "policy" : "ReadAPI_Lenient_UserPolicy"
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : {
+              "deprecatedScopes" : [ "calls" ]
+            }
+          },
+          "clan-group" : "secModule",
+          "apihash" : "dcb3d9d5defa561b6ee15900915357ef",
+          "module-group" : "activity",
+          "apimethod" : "com.zoho.support.restapi.ActivityService.getCall"
+        }
+      },
+      "patch" : {
+        "tags" : [ "Call" ],
+        "operationId" : "updateCall",
+        "summary" : "Update call",
+        "description" : "This API updates the details of a call.",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/callId"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/calljson"
+        },
+        "responses" : {
+          "200" : {
+            "$ref" : "#/components/responses/callResponse"
+          },
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.activities.calls.UPDATE", "Desk.calls.UPDATE" ]
+        } ],
+        "x-audience" : [ "external-public" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 180000,
+                  "threshold" : 30,
+                  "hip" : false
+                }, {
+                  "duration" : 3600000,
+                  "lock-period" : 600000,
+                  "threshold" : 200,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : {
+              "deprecatedScopes" : [ "calls" ]
+            }
+          },
+          "clan-group" : "secModule",
+          "apihash" : "96a937f8c247b59e27cb714f207ad37b",
+          "module-group" : "activity",
+          "apimethod" : "com.zoho.support.restapi.ActivityService.updateCall"
+        }
+      }
+    },
+    "/api/v1/contacts/{contactId}/calls" : {
+      "get" : {
+        "tags" : [ "Call" ],
+        "summary" : "List calls by contact",
+        "description" : "This API lists a particular number of calls associated with a contact, based on the limit specified.",
+        "operationId" : "getCallsByContactId",
+        "parameters" : [ {
+          "name" : "include",
+          "in" : "query",
+          "description" : "Allowed values are : contacts, assignee,tickets,teams.",
+          "required" : false,
+          "style" : "simple",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "null", "array" ],
+            "description" : "Allowed values are : contacts, assignee,tickets,teams.",
+            "items" : {
+              "type" : [ "string", "null" ],
+              "enum" : [ "contacts", "tickets", "assignee", "teams" ],
+              "maxLength" : 100,
+              "minLength" : 0,
+              "x-custom-parameters-attributes" : [ ]
+            },
+            "uniqueItems" : true
+          }
+        }, {
+          "$ref" : "#/components/parameters/departmentId"
+        }, {
+          "$ref" : "#/components/parameters/limit"
+        }, {
+          "$ref" : "#/components/parameters/from"
+        }, {
+          "$ref" : "#/components/parameters/isSpam"
+        }, {
+          "$ref" : "#/components/parameters/isCompleted"
+        }, {
+          "name" : "contactId",
+          "in" : "path",
+          "required" : true,
+          "style" : "simple",
+          "explode" : false,
+          "schema" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          }
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "204" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/contactOrAccountCallsListView"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.activities.calls.READ", "Desk.calls.READ", "Desk.contacts.READ" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "policy" : "ReadAPI_Standard_UserPolicy"
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : {
+              "deprecatedScopes" : [ "calls", "contacts" ]
+            }
+          },
+          "clan-group" : "secModule",
+          "apihash" : "787970a19481b2f26615680fb0e56781",
+          "module-group" : "activity",
+          "apimethod" : "com.zoho.support.restapi.ActivityService.getCallsByContactId"
+        }
+      }
+    },
+    "/api/v1/accounts/{accountId}/calls" : {
+      "get" : {
+        "tags" : [ "Call" ],
+        "summary" : "List calls by account",
+        "description" : "This API lists a particular number of calls associated with an account, based on the limit specified.",
+        "operationId" : "getCallsByAccountId",
+        "parameters" : [ {
+          "name" : "include",
+          "in" : "query",
+          "description" : "Allowed values are : contacts, assignee,tickets,teams.",
+          "required" : false,
+          "style" : "simple",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "null", "array" ],
+            "description" : "Allowed values are : contacts, assignee,tickets,teams.",
+            "items" : {
+              "type" : [ "string", "null" ],
+              "enum" : [ "contacts", "tickets", "assignee", "teams" ],
+              "maxLength" : 100,
+              "minLength" : 0,
+              "x-custom-parameters-attributes" : [ ]
+            },
+            "uniqueItems" : true
+          }
+        }, {
+          "$ref" : "#/components/parameters/departmentId"
+        }, {
+          "$ref" : "#/components/parameters/limit"
+        }, {
+          "$ref" : "#/components/parameters/from"
+        }, {
+          "$ref" : "#/components/parameters/isSpam"
+        }, {
+          "$ref" : "#/components/parameters/isCompleted"
+        }, {
+          "name" : "accountId",
+          "in" : "path",
+          "required" : true,
+          "style" : "simple",
+          "explode" : false,
+          "schema" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          }
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "204" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/contactOrAccountCallsListView"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.activities.calls.READ", "Desk.calls.READ", "Desk.accounts.READ" ]
+        } ],
+        "x-audience" : [ "company-internal" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "policy" : "ReadAPI_Standard_UserPolicy"
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : {
+              "deprecatedScopes" : [ "calls", "accounts" ]
+            }
+          },
+          "clan-group" : "secModule",
+          "apihash" : "63aaa24113ec173fccf3aa3f6ee85618",
+          "module-group" : "activity",
+          "apimethod" : "com.zoho.support.restapi.ActivityService.getCallsByAccountId"
+        }
+      }
+    },
+    "/api/v1/calls/moveToTrash" : {
+      "post" : {
+        "tags" : [ "Call" ],
+        "summary" : "Delete calls",
+        "description" : "This API moves call entries to the Recycle Bin of your help desk portal.",
+        "operationId" : "deleteCall",
+        "parameters" : [ {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/trashJson"
+        },
+        "responses" : {
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
+          },
+          "204" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.activities.calls.DELETE", "Desk.calls.DELETE" ]
+        } ],
+        "x-audience" : [ "external-public" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "policy" : "WriteAPI_Standard_UserPolicy"
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : {
+              "deprecatedScopes" : [ "calls" ]
+            }
+          },
+          "clan-group" : "secModule",
+          "apihash" : "584cbd6631950dc023df57969960867b",
+          "module-group" : "activity",
+          "apimethod" : "com.zoho.support.restapi.ActivityService.moveCallsToTrash"
+        }
+      }
+    },
+    "/api/v1/calls/{callId}/clearLiveCall" : {
+      "post" : {
+        "tags" : [ "Call" ],
+        "summary" : "Clear live call mapping from an activity",
+        "description" : "This API clears the live call mapping from an activity",
+        "operationId" : "clearLiveCallMapping",
+        "parameters" : [ {
+          "$ref" : "#/components/parameters/callId"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
+          },
+          "204" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.calls.UPDATE" ]
+        } ],
+        "x-audience" : [ "external-public" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "inline" : [ {
+                "scope" : "APPSERVER",
+                "rules" : [ {
+                  "duration" : 60000,
+                  "lock-period" : 180000,
+                  "threshold" : 30,
+                  "hip" : false
+                }, {
+                  "duration" : 3600000,
+                  "lock-period" : 600000,
+                  "threshold" : 200,
+                  "hip" : false
+                }, {
+                  "duration" : 86400000,
+                  "lock-period" : 3000000,
+                  "threshold" : 600,
+                  "hip" : false
+                } ],
+                "window" : "ROLLING",
+                "key" : "url.path+user.zuid"
+              } ]
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "secModule",
+          "apihash" : "ced71db590ec05d4da544ea15d9123f5",
+          "module-group" : "activity",
+          "apimethod" : "com.zoho.support.restapi.ActivityService.clearCallForAnActivity"
+        }
+      }
+    },
+    "/api/v1/calls" : {
+      "get" : {
+        "tags" : [ "Call" ],
+        "summary" : " List calls",
+        "description" : "This API fetches a particular number of calls, based on the limit specified.",
+        "operationId" : "getCalls",
+        "parameters" : [ {
+          "name" : "include",
+          "in" : "query",
+          "required" : false,
+          "style" : "simple",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "null", "array" ],
+            "items" : {
+              "type" : [ "string", "null" ],
+              "enum" : [ "contacts", "tickets", "assignee", "teams" ],
+              "maxLength" : 100,
+              "minLength" : 0
+            },
+            "uniqueItems" : true
+          }
+        }, {
+          "$ref" : "#/components/parameters/departmentId"
+        }, {
+          "$ref" : "#/components/parameters/limit"
+        }, {
+          "$ref" : "#/components/parameters/from"
+        }, {
+          "name" : "sortBy",
+          "in" : "query",
+          "required" : false,
+          "style" : "form",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "string", "null" ],
+            "enum" : [ "startTime", "createdTime" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          }
+        }, {
+          "name" : "startTime",
+          "in" : "query",
+          "required" : false,
+          "style" : "simple",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "null", "array" ],
+            "items" : {
+              "type" : [ "string", "null" ],
+              "enum" : [ "Overdue", "Today", "Tomorrow", "CurrentWeek", "CurrentMonth" ],
+              "maxLength" : 100,
+              "minLength" : 0
+            },
+            "uniqueItems" : false
+          }
+        }, {
+          "name" : "departmentIds",
+          "in" : "query",
+          "required" : false,
+          "style" : "simple",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "null", "array" ],
+            "items" : {
+              "type" : [ "string", "null", "integer" ],
+              "format" : "int64",
+              "pattern" : "([0-9]+)"
+            },
+            "uniqueItems" : false
+          }
+        }, {
+          "$ref" : "#/components/parameters/isCompleted"
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "204" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/getCallsListResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.activities.calls.READ", "Desk.calls.READ" ]
+        } ],
+        "x-audience" : [ "external-public" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "policy" : "ReadAPI_Standard_UserPolicy"
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : {
+              "deprecatedScopes" : [ "calls" ]
+            }
+          },
+          "clan-group" : "secModule",
+          "apihash" : "4959323f2141c937d8770f4d2860b5e9",
+          "module-group" : "activity",
+          "apimethod" : "com.zoho.support.restapi.ActivityService.getCallsList"
+        }
+      },
+      "post" : {
+        "tags" : [ "Call" ],
+        "summary" : "Create call",
+        "description" : "This API adds a call entry to your help desk portal.",
+        "operationId" : "createCall",
+        "parameters" : [ {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/addCall_calljson"
+        },
+        "responses" : {
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/callResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.activities.calls.CREATE", "Desk.calls.CREATE" ]
+        } ],
+        "x-audience" : [ "external-public" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "policy" : "WriteAPI_Standard_UserPolicy"
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : {
+              "deprecatedScopes" : [ "calls" ]
+            }
+          },
+          "clan-group" : "secModule",
+          "apihash" : "45f2ba21c656f408910e1273c6f291d1",
+          "module-group" : "activity",
+          "apimethod" : "com.zoho.support.restapi.ActivityService.addCall"
+        }
+      }
+    },
+    "/api/v1/calls/deleteSpam" : {
+      "post" : {
+        "tags" : [ "Call" ],
+        "summary" : "Delete spam calls",
+        "description" : "This API deletes the given spam calls",
+        "operationId" : "deleteSpamCalls",
+        "parameters" : [ {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/spamDeleteJSON"
+        },
+        "responses" : {
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
+          },
+          "200" : {
+            "$ref" : "./MassActionResponse.json#/components/responses/massActionListResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.activities.calls.DELETE" ]
+        } ],
+        "x-audience" : [ "external-public" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "policy" : "WriteAPI_Standard_UserPolicy"
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "secModule",
+          "apihash" : "b41929b41834d0f49ccc50922a006deb",
+          "module-group" : "activity",
+          "apimethod" : "com.zoho.support.restapi.ActivityService.deleteSpamCalls"
+        }
+      }
+    },
+    "/api/v1/calls/emptySpam" : {
+      "post" : {
+        "tags" : [ "Call" ],
+        "summary" : "Empty spam calls",
+        "description" : "This API deletes all spam calls.",
+        "operationId" : "deleteAllSpamCalls",
+        "parameters" : [ {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "requestBody" : {
+          "$ref" : "#/components/requestBodies/emptyCallsSpamResponse"
+        },
+        "responses" : {
+          "422" : {
+            "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
+          },
+          "202" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.activities.calls.DELETE" ]
+        } ],
+        "x-audience" : [ "external-public" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "policy" : "WriteAPI_Stringent_UserPolicy"
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : { }
+          },
+          "clan-group" : "secModule",
+          "apihash" : "0bc395295e8453ac82c3b25befb40b35",
+          "module-group" : "activity",
+          "apimethod" : "com.zoho.support.restapi.ActivityService.emptyCallsSpam"
+        }
+      }
+    },
+    "/api/v1/tickets/{ticketId}/calls" : {
+      "get" : {
+        "tags" : [ "Call" ],
+        "summary" : "List calls by ticket",
+        "description" : "This API lists a particular number of calls associated with a ticket, based on the limit specified.",
+        "operationId" : "getCallsByTicket",
+        "parameters" : [ {
+          "name" : "include",
+          "in" : "query",
+          "description" : "Allowed values are : @contacts@, @assignee@,@tickets@,@teams@.",
+          "required" : false,
+          "style" : "simple",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "null", "array" ],
+            "description" : "Allowed values are : @contacts@, @assignee@,@tickets@,@teams@.",
+            "items" : {
+              "type" : [ "string", "null" ],
+              "enum" : [ "contacts", "tickets", "assignee", "teams" ],
+              "maxLength" : 100,
+              "minLength" : 0,
+              "x-custom-parameters-attributes" : [ ]
+            },
+            "uniqueItems" : true
+          }
+        }, {
+          "$ref" : "#/components/parameters/limit"
+        }, {
+          "$ref" : "#/components/parameters/from"
+        }, {
+          "name" : "sortBy",
+          "in" : "query",
+          "description" : "Sort by a specific attribute: @startTime@ or @createdTime@.The default sorting order is ascending. A @-@ prefix denotes descending order of sorting.",
+          "required" : false,
+          "style" : "form",
+          "explode" : true,
+          "schema" : {
+            "type" : [ "string", "null" ],
+            "description" : "Sort by a specific attribute: @startTime@ or @createdTime@.The default sorting order is ascending. A @-@ prefix denotes descending order of sorting.",
+            "enum" : [ "startTime", "createdTime" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          }
+        }, {
+          "$ref" : "#/components/parameters/isSpam"
+        }, {
+          "$ref" : "#/components/parameters/isCompleted"
+        }, {
+          "name" : "ticketId",
+          "in" : "path",
+          "required" : true,
+          "style" : "simple",
+          "explode" : false,
+          "schema" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          }
+        }, {
+          "$ref" : "../common/Common.json#/components/parameters/orgId"
+        } ],
+        "responses" : {
+          "204" : {
+            "$ref" : "../common/Common.json#/components/responses/emptyResponse"
+          },
+          "200" : {
+            "$ref" : "#/components/responses/callListViewArray"
+          }
+        },
+        "security" : [ {
+          "org-oauth" : [ "Desk.accessAll.ALL" ]
+        }, {
+          "iam-oauth2-schema" : [ "Desk.activities.calls.READ", "Desk.calls.READ", "Desk.tickets.READ" ]
+        } ],
+        "x-audience" : [ "external-public" ],
+        "x-custom-url-attribute" : {
+          "security" : {
+            "throttle" : {
+              "policy" : "ReadAPI_Standard_UserPolicy"
+            },
+            "extraparams" : {
+              "disable" : true,
+              "ignore" : false
+            },
+            "authentication" : {
+              "deprecatedScopes" : [ "calls", "tickets" ]
+            }
+          },
+          "clan-group" : "secModule",
+          "apihash" : "58537b69d303084c7940a792d4e55b56",
+          "module-group" : "activity",
+          "apimethod" : "com.zoho.support.restapi.ActivityService.getCallsByRequestId"
+        }
+      }
+    }
+  },
+  "components" : {
+    "schemas" : {
+      "assignee" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "photoURL" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+          },
+          "firstName" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 50,
+            "minLength" : 0
+          },
+          "lastName" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 50,
+            "minLength" : 0
+          },
+          "emailId" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+          },
+          "id" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          }
+        },
+        "required" : [ "emailId", "firstName", "id", "lastName", "photoURL" ]
+      },
+      "commonJson" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "contactId" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "description" : "ID of the contact associated with the call",
+            "pattern" : "([0-9]+)"
+          },
+          "subject" : {
+            "type" : [ "string", "null" ],
+            "description" : "Subject of the call",
+            "maxLength" : 300,
+            "minLength" : 0
+          },
+          "departmentId" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "description" : "ID of the department from which the activities must be fetched",
+            "pattern" : "([0-9]+)"
+          },
+          "startTime" : {
+            "type" : [ "string", "null" ],
+            "description" : "Time when the call started. The value of this key must be recorded in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ.",
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+          },
+          "ownerId" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "description" : "ID of the user to whom the call is assigned",
+            "pattern" : "([0-9]+)"
+          },
+          "priority" : {
+            "type" : [ "string", "null" ],
+            "description" : "Priority of the call",
+            "x-dynamic-enum" : true
+          },
+          "ticketId" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "description" : "ID of the ticket associated with the call",
+            "pattern" : "([0-9]+)"
+          },
+          "status" : {
+            "type" : [ "string", "null" ],
+            "description" : "Completion status of the call",
+            "enum" : [ "Completed", "Scheduled", "Missed", "Canceled", "In Progress" ]
+          }
+        },
+        "required" : [ "contactId", "departmentId", "ownerId", "priority", "startTime", "status", "subject", "ticketId" ]
+      },
+      "contactOrAccountCallsListViewJson" : {
+        "additionalProperties" : false,
+        "allOf" : [ {
+          "$ref" : "#/components/schemas/commonJson"
+        }, {
+          "type" : [ "null", "object" ],
+          "properties" : {
+            "callId" : {
+              "type" : [ "string", "null", "integer" ],
+              "format" : "int64",
+              "pattern" : "([0-9]+)"
+            },
+            "modifiedTime" : {
+              "type" : [ "string", "null" ],
+              "maxLength" : 100,
+              "minLength" : 0,
+              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+            },
+            "statusType" : {
+              "type" : [ "string", "null" ],
+              "enum" : [ "Open", "Closed" ],
+              "maxLength" : 100,
+              "minLength" : 0
+            },
+            "completedTime" : {
+              "type" : [ "string", "null" ],
+              "maxLength" : 100,
+              "minLength" : 0,
+              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+            },
+            "creatorId" : {
+              "type" : [ "string", "null", "integer" ],
+              "format" : "int64",
+              "pattern" : "([0-9]+)"
+            },
+            "activityTime" : {
+              "type" : [ "string", "null", "integer" ],
+              "format" : "int64",
+              "pattern" : "([0-9]+)"
+            },
+            "layoutId" : {
+              "type" : [ "string", "null", "integer" ],
+              "format" : "int64",
+              "pattern" : "([0-9]+)"
+            },
+            "isTrashed" : {
+              "type" : [ "boolean", "null" ]
+            },
+            "isCommented" : {
+              "type" : [ "boolean", "null" ]
+            },
+            "webUrl" : {
+              "type" : [ "string", "null" ],
+              "maxLength" : 500,
+              "minLength" : 0,
+              "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+            },
+            "createdTime" : {
+              "type" : [ "string", "null" ],
+              "maxLength" : 100,
+              "minLength" : 0,
+              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+            },
+            "modifiedBy" : {
+              "$ref" : "#/components/schemas/assignee"
+            },
+            "id" : {
+              "type" : [ "string", "null", "integer" ],
+              "format" : "int64",
+              "pattern" : "([0-9]+)"
+            },
+            "isSpam" : {
+              "type" : [ "boolean", "null" ],
+              "x-custom-parameters-attributes" : {
+                "removeExif" : false,
+                "filterMatchedContent" : false,
+                "antivirus" : false,
+                "replacementString" : "",
+                "allowInvalid" : false,
+                "descrption" : "Key that denotes whether to fetch spam activities or not",
+                "secret" : false,
+                "preserveCharsLimit" : 10,
+                "trim" : false,
+                "internalParam" : false,
+                "preserveChars" : "0,5",
+                "importUrl" : false,
+                "decrypt" : false
+              }
+            }
+          },
+          "required" : [ "activityTime", "callId", "completedTime", "createdTime", "creatorId", "id", "isCommented", "isSpam", "isTrashed", "layoutId", "modifiedBy", "modifiedTime", "statusType", "webUrl" ]
+        } ]
+      },
+      "long_array" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "type" : [ "string", "null", "integer" ],
+          "format" : "int64",
+          "pattern" : "([0-9]+)"
+        }
+      },
+      "relativeReminder" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "relativeReminderInMin" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int32",
+            "pattern" : "([0-9]+)"
+          },
+          "alertType" : {
+            "type" : [ "null", "array" ],
+            "items" : {
+              "type" : [ "string", "null" ],
+              "enum" : [ "EMAIL", "POPUP", "SMS" ],
+              "maxLength" : 100,
+              "minLength" : 0
+            },
+            "uniqueItems" : true
+          },
+          "reminderType" : {
+            "type" : [ "string", "null" ],
+            "enum" : [ "RELATIVE" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          }
+        },
+        "required" : [ "alertType", "relativeReminderInMin", "reminderType" ]
+      },
+      "absoluteReminder" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "properties" : {
+          "alertType" : {
+            "type" : [ "null", "array" ],
+            "items" : {
+              "type" : [ "string", "null" ],
+              "enum" : [ "EMAIL", "POPUP", "SMS" ],
+              "maxLength" : 100,
+              "minLength" : 0
+            },
+            "uniqueItems" : true
+          },
+          "reminderType" : {
+            "type" : [ "string", "null" ],
+            "enum" : [ "ABSOLUTE" ],
+            "maxLength" : 100,
+            "minLength" : 0
+          },
+          "reminderTime" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 100,
+            "minLength" : 0,
+            "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+          }
+        },
+        "required" : [ "alertType", "reminderTime", "reminderType" ]
+      },
+      "reminderArray" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "oneOf" : [ {
+            "$ref" : "#/components/schemas/relativeReminder"
+          }, {
+            "$ref" : "#/components/schemas/absoluteReminder"
+          } ]
+        }
+      },
+      "contactOrAccountCallData" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "#/components/schemas/contactOrAccountCallsListViewJson"
+        }
+      },
+      "callListViewJson" : {
+        "additionalProperties" : false,
+        "allOf" : [ {
+          "$ref" : "#/components/schemas/commonJson"
+        }, {
+          "type" : [ "null", "object" ],
+          "properties" : {
+            "callId" : {
+              "type" : [ "string", "null", "integer" ],
+              "format" : "int64",
+              "pattern" : "([0-9]+)"
+            },
+            "modifiedTime" : {
+              "type" : [ "string", "null" ],
+              "maxLength" : 100,
+              "minLength" : 0,
+              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+            },
+            "statusType" : {
+              "type" : [ "string", "null" ],
+              "enum" : [ "Open", "Closed" ],
+              "maxLength" : 100,
+              "minLength" : 0
+            },
+            "completedTime" : {
+              "type" : [ "string", "null" ],
+              "maxLength" : 100,
+              "minLength" : 0,
+              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+            },
+            "creatorId" : {
+              "type" : [ "string", "null", "integer" ],
+              "format" : "int64",
+              "pattern" : "([0-9]+)"
+            },
+            "activityTime" : {
+              "type" : [ "string", "null", "integer" ],
+              "format" : "int64",
+              "pattern" : "([0-9]+)"
+            },
+            "layoutId" : {
+              "type" : [ "string", "null", "integer" ],
+              "format" : "int64",
+              "pattern" : "([0-9]+)"
+            },
+            "isTrashed" : {
+              "type" : [ "boolean", "null" ]
+            },
+            "isCommented" : {
+              "type" : [ "boolean", "null" ]
+            },
+            "webUrl" : {
+              "type" : [ "string", "null" ],
+              "maxLength" : 500,
+              "minLength" : 0,
+              "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+            },
+            "createdTime" : {
+              "type" : [ "string", "null" ],
+              "maxLength" : 100,
+              "minLength" : 0,
+              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+            },
+            "modifiedBy" : {
+              "$ref" : "#/components/schemas/assignee"
+            },
+            "id" : {
+              "type" : [ "string", "null", "integer" ],
+              "format" : "int64",
+              "pattern" : "([0-9]+)"
+            },
+            "isSpam" : {
+              "type" : [ "boolean", "null" ]
+            },
+            "direction" : {
+              "type" : [ "string", "null" ],
+              "enum" : [ "outbound", "inbound" ],
+              "maxLength" : 100,
+              "minLength" : 0
+            }
+          },
+          "required" : [ "activityTime", "callId", "completedTime", "createdTime", "creatorId", "direction", "id", "isCommented", "isSpam", "isTrashed", "isTrashed", "layoutId", "modifiedBy", "modifiedTime", "statusType", "webUrl" ]
+        } ]
+      },
+      "data" : {
+        "type" : [ "null", "array" ],
+        "items" : {
+          "$ref" : "#/components/schemas/callListViewJson"
+        }
+      },
+      "contactJson" : {
+        "type" : [ "null", "object" ],
+        "additionalProperties" : false,
+        "maxProperties" : 8,
+        "minProperties" : 8,
+        "properties" : {
+          "firstName" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 40,
+            "minLength" : 0
+          },
+          "lastName" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 200,
+            "minLength" : 0
+          },
+          "accountId" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          },
+          "phone" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 50,
+            "minLength" : 0,
+            "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
+          },
+          "mobile" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 50,
+            "minLength" : 0,
+            "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
+          },
+          "id" : {
+            "type" : [ "string", "null", "integer" ],
+            "format" : "int64",
+            "pattern" : "([0-9]+)"
+          },
+          "isSpam" : {
+            "type" : [ "boolean", "null" ]
+          },
+          "email" : {
+            "type" : [ "string", "null" ],
+            "maxLength" : 255,
+            "minLength" : 0,
+            "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'\\&\\~]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+          }
+        },
+        "required" : [ "accountId", "email", "firstName", "id", "isSpam", "lastName", "mobile", "phone" ]
+      }
+    },
+    "responses" : {
+      "callResponse" : {
+        "description" : "callResponse template definitions",
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "additionalProperties" : false,
+              "allOf" : [ {
+                "$ref" : "#/components/schemas/commonJson"
+              }, {
+                "type" : [ "null", "object" ],
+                "properties" : {
+                  "callId" : {
+                    "type" : [ "string", "null", "integer" ],
+                    "format" : "int64",
+                    "pattern" : "([0-9]+)",
+                    "x-custom-parameters-attributes" : {
+                      "removeExif" : false,
+                      "filterMatchedContent" : false,
+                      "antivirus" : false,
+                      "replacementString" : "",
+                      "allowInvalid" : false,
+                      "descrption" : "ID of the live call",
+                      "secret" : false,
+                      "preserveCharsLimit" : 10,
+                      "trim" : false,
+                      "internalParam" : false,
+                      "preserveChars" : "0,5",
+                      "importUrl" : false,
+                      "decrypt" : false
+                    }
+                  },
+                  "modifiedTime" : {
+                    "type" : [ "string", "null" ],
+                    "maxLength" : 100,
+                    "minLength" : 0,
+                    "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))",
+                    "x-custom-parameters-attributes" : {
+                      "removeExif" : false,
+                      "filterMatchedContent" : false,
+                      "antivirus" : false,
+                      "replacementString" : "",
+                      "allowInvalid" : false,
+                      "descrption" : "Time when details of the call entry were modified",
+                      "secret" : false,
+                      "preserveCharsLimit" : 10,
+                      "trim" : false,
+                      "internalParam" : false,
+                      "preserveChars" : "0,5",
+                      "importUrl" : false,
+                      "decrypt" : false
+                    }
+                  },
+                  "cf" : {
+                    "type" : [ "null", "object" ],
+                    "additionalProperties" : false,
+                    "patternProperties" : {
+                      "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
+                        "type" : [ "string", "null" ],
+                        "maxLength" : 100,
+                        "minLength" : 0,
+                        "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+",
+                        "x-custom-parameters-attributes" : {
+                          "callId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the live call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "modifiedTime" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Time when details of the call entry were modified",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "cf" : { },
+                          "ticket" : {
+                            "ticketNumber" : {
+                              "removeExif" : false,
+                              "filterMatchedContent" : false,
+                              "antivirus" : false,
+                              "replacementString" : "",
+                              "allowInvalid" : false,
+                              "descrption" : "Index number of the ticket",
+                              "secret" : false,
+                              "preserveCharsLimit" : 10,
+                              "trim" : false,
+                              "internalParam" : false,
+                              "preserveChars" : "0,5",
+                              "importUrl" : false,
+                              "decrypt" : false
+                            },
+                            "contact" : {
+                              "lastName" : {
+                                "removeExif" : false,
+                                "filterMatchedContent" : false,
+                                "antivirus" : false,
+                                "replacementString" : "",
+                                "allowInvalid" : false,
+                                "descrption" : "Last name of the contact",
+                                "secret" : false,
+                                "preserveCharsLimit" : 10,
+                                "trim" : false,
+                                "internalParam" : false,
+                                "preserveChars" : "0,5",
+                                "importUrl" : false,
+                                "decrypt" : false
+                              },
+                              "firstName" : {
+                                "removeExif" : false,
+                                "filterMatchedContent" : false,
+                                "antivirus" : false,
+                                "replacementString" : "",
+                                "allowInvalid" : false,
+                                "descrption" : "First name of the contact",
+                                "secret" : false,
+                                "preserveCharsLimit" : 10,
+                                "trim" : false,
+                                "internalParam" : false,
+                                "preserveChars" : "0,5",
+                                "importUrl" : false,
+                                "decrypt" : false
+                              },
+                              "id" : {
+                                "removeExif" : false,
+                                "filterMatchedContent" : false,
+                                "antivirus" : false,
+                                "replacementString" : "",
+                                "allowInvalid" : false,
+                                "descrption" : "ID of the contact",
+                                "secret" : false,
+                                "preserveCharsLimit" : 10,
+                                "trim" : false,
+                                "internalParam" : false,
+                                "preserveChars" : "0,5",
+                                "importUrl" : false,
+                                "decrypt" : false
+                              }
+                            },
+                            "id" : {
+                              "removeExif" : false,
+                              "filterMatchedContent" : false,
+                              "antivirus" : false,
+                              "replacementString" : "",
+                              "allowInvalid" : false,
+                              "descrption" : "ID of the ticket",
+                              "secret" : false,
+                              "preserveCharsLimit" : 10,
+                              "trim" : false,
+                              "internalParam" : false,
+                              "preserveChars" : "0,5",
+                              "importUrl" : false,
+                              "decrypt" : false
+                            }
+                          },
+                          "reminder" : [ {
+                            "relativeReminderInMin" : {
+                              "removeExif" : false,
+                              "filterMatchedContent" : false,
+                              "antivirus" : false,
+                              "replacementString" : "",
+                              "allowInvalid" : false,
+                              "descrption" : "The remainder for activity should be given as number of minutes",
+                              "secret" : false,
+                              "preserveCharsLimit" : 10,
+                              "trim" : false,
+                              "internalParam" : true,
+                              "preserveChars" : "0,5",
+                              "importUrl" : false,
+                              "decrypt" : false
+                            },
+                            "reminderType" : {
+                              "removeExif" : false,
+                              "filterMatchedContent" : false,
+                              "antivirus" : false,
+                              "replacementString" : "",
+                              "allowInvalid" : false,
+                              "descrption" : "Type of the reminder. Values allowed are @ABSOLUTE@ and @RELATIVE@",
+                              "secret" : false,
+                              "preserveCharsLimit" : 10,
+                              "trim" : false,
+                              "internalParam" : true,
+                              "preserveChars" : "0,5",
+                              "importUrl" : false,
+                              "decrypt" : false
+                            },
+                            "alertType" : [ { } ],
+                            "reminderTime" : {
+                              "removeExif" : false,
+                              "filterMatchedContent" : false,
+                              "antivirus" : false,
+                              "replacementString" : "",
+                              "allowInvalid" : false,
+                              "descrption" : "Time when the reminder must be triggered",
+                              "secret" : false,
+                              "preserveCharsLimit" : 10,
+                              "trim" : false,
+                              "internalParam" : false,
+                              "preserveChars" : "0,5",
+                              "importUrl" : false,
+                              "decrypt" : false
+                            }
+                          } ],
+                          "contactId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the contact associated with the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "customFields" : { },
+                          "subject" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Subject of the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "departmentId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the department associated with the call and ticket",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false,
+                            "entity" : "Departments"
+                          },
+                          "creatorId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of user who created the call ",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "description" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Description of the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "ownerId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the user to whom the call is assigned",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "priority" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Priority of the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "layoutId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Layout of Call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : true,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "duration" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Duration of the call in seconds",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "webUrl" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "URL to access the resource",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "teamId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the team to which the call is assigned",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "recordingUrl" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Recording or voice mail URL",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "createdTime" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Time when the call entry was added",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "startTime" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Time when the call started. The value of this key must be recorded in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ.",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "id" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "ticketId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the ticket associated with the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false,
+                            "entity" : "Tickets"
+                          },
+                          "direction" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Direction of the call: inbound or outbound",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "status" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Completion status of the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          }
+                        }
+                      }
+                    }
+                  },
+                  "reminder" : {
+                    "$ref" : "#/components/schemas/reminderArray"
+                  },
+                  "statusType" : {
+                    "type" : [ "string", "null" ],
+                    "enum" : [ "Open", "Closed" ],
+                    "maxLength" : 100,
+                    "minLength" : 0
+                  },
+                  "completedTime" : {
+                    "type" : [ "string", "null" ],
+                    "maxLength" : 100,
+                    "minLength" : 0,
+                    "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+                  },
+                  "customFields" : {
+                    "type" : [ "null", "object" ],
+                    "additionalProperties" : false,
+                    "patternProperties" : {
+                      "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
+                        "type" : [ "string", "null" ],
+                        "maxLength" : 100,
+                        "minLength" : 0,
+                        "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+",
+                        "x-custom-parameters-attributes" : {
+                          "callId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the live call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "modifiedTime" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Time when details of the call entry were modified",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "cf" : { },
+                          "ticket" : {
+                            "ticketNumber" : {
+                              "removeExif" : false,
+                              "filterMatchedContent" : false,
+                              "antivirus" : false,
+                              "replacementString" : "",
+                              "allowInvalid" : false,
+                              "descrption" : "Index number of the ticket",
+                              "secret" : false,
+                              "preserveCharsLimit" : 10,
+                              "trim" : false,
+                              "internalParam" : false,
+                              "preserveChars" : "0,5",
+                              "importUrl" : false,
+                              "decrypt" : false
+                            },
+                            "contact" : {
+                              "lastName" : {
+                                "removeExif" : false,
+                                "filterMatchedContent" : false,
+                                "antivirus" : false,
+                                "replacementString" : "",
+                                "allowInvalid" : false,
+                                "descrption" : "Last name of the contact",
+                                "secret" : false,
+                                "preserveCharsLimit" : 10,
+                                "trim" : false,
+                                "internalParam" : false,
+                                "preserveChars" : "0,5",
+                                "importUrl" : false,
+                                "decrypt" : false
+                              },
+                              "firstName" : {
+                                "removeExif" : false,
+                                "filterMatchedContent" : false,
+                                "antivirus" : false,
+                                "replacementString" : "",
+                                "allowInvalid" : false,
+                                "descrption" : "First name of the contact",
+                                "secret" : false,
+                                "preserveCharsLimit" : 10,
+                                "trim" : false,
+                                "internalParam" : false,
+                                "preserveChars" : "0,5",
+                                "importUrl" : false,
+                                "decrypt" : false
+                              },
+                              "id" : {
+                                "removeExif" : false,
+                                "filterMatchedContent" : false,
+                                "antivirus" : false,
+                                "replacementString" : "",
+                                "allowInvalid" : false,
+                                "descrption" : "ID of the contact",
+                                "secret" : false,
+                                "preserveCharsLimit" : 10,
+                                "trim" : false,
+                                "internalParam" : false,
+                                "preserveChars" : "0,5",
+                                "importUrl" : false,
+                                "decrypt" : false
+                              }
+                            },
+                            "id" : {
+                              "removeExif" : false,
+                              "filterMatchedContent" : false,
+                              "antivirus" : false,
+                              "replacementString" : "",
+                              "allowInvalid" : false,
+                              "descrption" : "ID of the ticket",
+                              "secret" : false,
+                              "preserveCharsLimit" : 10,
+                              "trim" : false,
+                              "internalParam" : false,
+                              "preserveChars" : "0,5",
+                              "importUrl" : false,
+                              "decrypt" : false
+                            }
+                          },
+                          "reminder" : [ {
+                            "relativeReminderInMin" : {
+                              "removeExif" : false,
+                              "filterMatchedContent" : false,
+                              "antivirus" : false,
+                              "replacementString" : "",
+                              "allowInvalid" : false,
+                              "descrption" : "The remainder for activity should be given as number of minutes",
+                              "secret" : false,
+                              "preserveCharsLimit" : 10,
+                              "trim" : false,
+                              "internalParam" : true,
+                              "preserveChars" : "0,5",
+                              "importUrl" : false,
+                              "decrypt" : false
+                            },
+                            "reminderType" : {
+                              "removeExif" : false,
+                              "filterMatchedContent" : false,
+                              "antivirus" : false,
+                              "replacementString" : "",
+                              "allowInvalid" : false,
+                              "descrption" : "Type of the reminder. Values allowed are @ABSOLUTE@ and @RELATIVE@",
+                              "secret" : false,
+                              "preserveCharsLimit" : 10,
+                              "trim" : false,
+                              "internalParam" : true,
+                              "preserveChars" : "0,5",
+                              "importUrl" : false,
+                              "decrypt" : false
+                            },
+                            "alertType" : [ { } ],
+                            "reminderTime" : {
+                              "removeExif" : false,
+                              "filterMatchedContent" : false,
+                              "antivirus" : false,
+                              "replacementString" : "",
+                              "allowInvalid" : false,
+                              "descrption" : "Time when the reminder must be triggered",
+                              "secret" : false,
+                              "preserveCharsLimit" : 10,
+                              "trim" : false,
+                              "internalParam" : false,
+                              "preserveChars" : "0,5",
+                              "importUrl" : false,
+                              "decrypt" : false
+                            }
+                          } ],
+                          "contactId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the contact associated with the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "customFields" : { },
+                          "subject" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Subject of the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "departmentId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the department associated with the call and ticket",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false,
+                            "entity" : "Departments"
+                          },
+                          "creatorId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of user who created the call ",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "description" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Description of the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "ownerId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the user to whom the call is assigned",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "priority" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Priority of the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "layoutId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Layout of Call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : true,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "duration" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Duration of the call in seconds",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "webUrl" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "URL to access the resource",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "teamId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the team to which the call is assigned",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "recordingUrl" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Recording or voice mail URL",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "createdTime" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Time when the call entry was added",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "startTime" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Time when the call started. The value of this key must be recorded in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ.",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "id" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "ticketId" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "ID of the ticket associated with the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false,
+                            "entity" : "Tickets"
+                          },
+                          "direction" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Direction of the call: inbound or outbound",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          },
+                          "status" : {
+                            "removeExif" : false,
+                            "filterMatchedContent" : false,
+                            "antivirus" : false,
+                            "replacementString" : "",
+                            "allowInvalid" : false,
+                            "descrption" : "Completion status of the call",
+                            "secret" : false,
+                            "preserveCharsLimit" : 10,
+                            "trim" : false,
+                            "internalParam" : false,
+                            "preserveChars" : "0,5",
+                            "importUrl" : false,
+                            "decrypt" : false
+                          }
+                        }
+                      }
+                    }
+                  },
+                  "creatorId" : {
+                    "type" : [ "string", "null", "integer" ],
+                    "format" : "int64",
+                    "pattern" : "([0-9]+)",
+                    "x-custom-parameters-attributes" : {
+                      "removeExif" : false,
+                      "filterMatchedContent" : false,
+                      "antivirus" : false,
+                      "replacementString" : "",
+                      "allowInvalid" : false,
+                      "descrption" : "ID of user who created the call ",
+                      "secret" : false,
+                      "preserveCharsLimit" : 10,
+                      "trim" : false,
+                      "internalParam" : false,
+                      "preserveChars" : "0,5",
+                      "importUrl" : false,
+                      "decrypt" : false
+                    }
+                  },
+                  "description" : {
+                    "type" : [ "string", "null" ],
+                    "maxLength" : 65535,
+                    "minLength" : 0,
+                    "x-custom-parameters-attributes" : {
+                      "removeExif" : false,
+                      "filterMatchedContent" : false,
+                      "antivirus" : false,
+                      "replacementString" : "",
+                      "allowInvalid" : false,
+                      "descrption" : "Description of the call",
+                      "secret" : false,
+                      "preserveCharsLimit" : 10,
+                      "trim" : false,
+                      "internalParam" : false,
+                      "preserveChars" : "0,5",
+                      "importUrl" : false,
+                      "decrypt" : false
+                    }
+                  },
+                  "activityTime" : {
+                    "type" : [ "string", "null", "integer" ],
+                    "format" : "int64",
+                    "pattern" : "([0-9]+)"
+                  },
+                  "layoutId" : {
+                    "type" : [ "string", "null", "integer" ],
+                    "format" : "int64",
+                    "pattern" : "([0-9]+)",
+                    "x-custom-parameters-attributes" : {
+                      "removeExif" : false,
+                      "filterMatchedContent" : false,
+                      "antivirus" : false,
+                      "replacementString" : "",
+                      "allowInvalid" : false,
+                      "descrption" : "Layout of Call",
+                      "secret" : false,
+                      "preserveCharsLimit" : 10,
+                      "trim" : false,
+                      "internalParam" : true,
+                      "preserveChars" : "0,5",
+                      "importUrl" : false,
+                      "decrypt" : false
+                    }
+                  },
+                  "duration" : {
+                    "type" : [ "string", "null", "integer" ],
+                    "format" : "int32",
+                    "pattern" : "([0-9]+)",
+                    "x-custom-parameters-attributes" : {
+                      "removeExif" : false,
+                      "filterMatchedContent" : false,
+                      "antivirus" : false,
+                      "replacementString" : "",
+                      "allowInvalid" : false,
+                      "descrption" : "Duration of the call in seconds",
+                      "secret" : false,
+                      "preserveCharsLimit" : 10,
+                      "trim" : false,
+                      "internalParam" : false,
+                      "preserveChars" : "0,5",
+                      "importUrl" : false,
+                      "decrypt" : false
+                    }
+                  },
+                  "isTrashed" : {
+                    "type" : [ "boolean", "null" ]
+                  },
+                  "webUrl" : {
+                    "type" : [ "string", "null" ],
+                    "maxLength" : 500,
+                    "minLength" : 0,
+                    "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)",
+                    "x-custom-parameters-attributes" : {
+                      "removeExif" : false,
+                      "filterMatchedContent" : false,
+                      "antivirus" : false,
+                      "replacementString" : "",
+                      "allowInvalid" : false,
+                      "descrption" : "URL to access the resource",
+                      "secret" : false,
+                      "preserveCharsLimit" : 10,
+                      "trim" : false,
+                      "internalParam" : false,
+                      "preserveChars" : "0,5",
+                      "importUrl" : false,
+                      "decrypt" : false
+                    }
+                  },
+                  "createdTime" : {
+                    "type" : [ "string", "null" ],
+                    "maxLength" : 100,
+                    "minLength" : 0,
+                    "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))",
+                    "x-custom-parameters-attributes" : {
+                      "removeExif" : false,
+                      "filterMatchedContent" : false,
+                      "antivirus" : false,
+                      "replacementString" : "",
+                      "allowInvalid" : false,
+                      "descrption" : "Time when the call entry was added",
+                      "secret" : false,
+                      "preserveCharsLimit" : 10,
+                      "trim" : false,
+                      "internalParam" : false,
+                      "preserveChars" : "0,5",
+                      "importUrl" : false,
+                      "decrypt" : false
+                    }
+                  },
+                  "modifiedBy" : {
+                    "$ref" : "#/components/schemas/assignee"
+                  },
+                  "id" : {
+                    "type" : [ "string", "null", "integer" ],
+                    "format" : "int64",
+                    "pattern" : "([0-9]+)",
+                    "x-custom-parameters-attributes" : {
+                      "removeExif" : false,
+                      "filterMatchedContent" : false,
+                      "antivirus" : false,
+                      "replacementString" : "",
+                      "allowInvalid" : false,
+                      "descrption" : "ID of the call",
+                      "secret" : false,
+                      "preserveCharsLimit" : 10,
+                      "trim" : false,
+                      "internalParam" : false,
+                      "preserveChars" : "0,5",
+                      "importUrl" : false,
+                      "decrypt" : false
+                    }
+                  },
+                  "isSpam" : {
+                    "type" : [ "boolean", "null" ]
+                  },
+                  "direction" : {
+                    "type" : [ "string", "null" ],
+                    "enum" : [ "outbound", "inbound" ],
+                    "maxLength" : 100,
+                    "minLength" : 0,
+                    "x-custom-parameters-attributes" : {
+                      "removeExif" : false,
+                      "filterMatchedContent" : false,
+                      "antivirus" : false,
+                      "replacementString" : "",
+                      "allowInvalid" : false,
+                      "descrption" : "Direction of the call: inbound or outbound",
+                      "secret" : false,
+                      "preserveCharsLimit" : 10,
+                      "trim" : false,
+                      "internalParam" : false,
+                      "preserveChars" : "0,5",
+                      "importUrl" : false,
+                      "decrypt" : false
+                    }
+                  }
+                },
+                "required" : [ "activityTime", "callId", "cf", "completedTime", "createdTime", "creatorId", "customFields", "description", "direction", "duration", "id", "isSpam", "isTrashed", "layoutId", "modifiedBy", "modifiedTime", "reminder", "statusType", "webUrl" ]
+              } ]
+            },
+            "examples" : {
+              "Valid responses Definitions" : {
+                "value" : {
+                  "cf" : { },
+                  "contactId" : "1892000000088017",
+                  "subject" : "New Testing Call",
+                  "departmentId" : "3000000007043",
+                  "creatorId" : "3000000008692",
+                  "description" : null,
+                  "ownerId" : null,
+                  "priority" : "High",
+                  "duration" : "300",
+                  "webUrl" : "https://desk.zoho.com/support/zylker/ShowHomePage.do#Calls/dv/51123033fe97b2f886f750280ded9c40",
+                  "createdTime" : 1468484846000,
+                  "startTime" : 1469465531000,
+                  "id" : "3000000054002",
+                  "ticketId" : "3000000008753",
+                  "direction" : "inbound",
+                  "status" : "In Progress"
+                }
+              }
+            }
+          }
+        },
+        "x-custom-response-attributes" : {
+          "disable-safe-headers" : "[]"
+        }
+      },
+      "contactOrAccountCallsListView" : {
+        "description" : "contactOrAccountCallsListView template definitions",
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "allOf" : [ {
+                "type" : "object",
+                "properties" : {
+                  "data" : {
+                    "type" : "array",
+                    "items" : {
+                      "type" : "object",
+                      "properties" : {
+                        "ticket" : {
+                          "type" : [ "null", "object" ],
+                          "additionalProperties" : false,
+                          "maxProperties" : 13,
+                          "minProperties" : 13,
+                          "properties" : {
+                            "ticketNumber" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int32",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "subject" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 1000,
+                              "minLength" : 0
+                            },
+                            "isArchived" : {
+                              "type" : [ "boolean", "null" ]
+                            },
+                            "dueDate" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+                            },
+                            "channel" : {
+                              "type" : [ "string", "null" ],
+                              "x-dynamic-enum" : true
+                            },
+                            "closedTime" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+                            },
+                            "phone" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 120,
+                              "minLength" : 0,
+                              "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
+                            },
+                            "teamId" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "createdTime" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+                            },
+                            "id" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "assignee" : {
+                              "type" : [ "null", "object" ],
+                              "additionalProperties" : false,
+                              "maxProperties" : 4,
+                              "minProperties" : 4,
+                              "properties" : {
+                                "firstName" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 50,
+                                  "minLength" : 0
+                                },
+                                "lastName" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 50,
+                                  "minLength" : 0
+                                },
+                                "photoURL" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 100,
+                                  "minLength" : 0,
+                                  "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                                },
+                                "id" : {
+                                  "type" : [ "string", "null", "integer" ],
+                                  "format" : "int64",
+                                  "pattern" : "([0-9]+)"
+                                }
+                              },
+                              "required" : [ "firstName", "id", "lastName", "photoURL" ]
+                            },
+                            "isSpam" : {
+                              "type" : [ "boolean", "null" ]
+                            },
+                            "status" : {
+                              "type" : [ "string", "null" ],
+                              "x-dynamic-enum" : true
+                            }
+                          },
+                          "required" : [ "assignee", "channel", "closedTime", "createdTime", "dueDate", "id", "isArchived", "isSpam", "phone", "status", "subject", "teamId", "ticketNumber" ]
+                        },
+                        "contact" : {
+                          "type" : [ "null", "object" ],
+                          "additionalProperties" : false,
+                          "maxProperties" : 8,
+                          "minProperties" : 8,
+                          "properties" : {
+                            "firstName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 40,
+                              "minLength" : 0
+                            },
+                            "lastName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 200,
+                              "minLength" : 0
+                            },
+                            "accountId" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "phone" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 0,
+                              "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
+                            },
+                            "mobile" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 0,
+                              "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
+                            },
+                            "id" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "isSpam" : {
+                              "type" : [ "boolean", "null" ]
+                            },
+                            "email" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 255,
+                              "minLength" : 0,
+                              "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'\\&\\~]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+                            }
+                          },
+                          "required" : [ "accountId", "email", "firstName", "id", "isSpam", "lastName", "mobile", "phone" ]
+                        },
+                        "assignee" : {
+                          "type" : [ "null", "object" ],
+                          "additionalProperties" : false,
+                          "maxProperties" : 5,
+                          "minProperties" : 5,
+                          "properties" : {
+                            "firstName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 0
+                            },
+                            "lastName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 0
+                            },
+                            "photoURL" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                            },
+                            "emailId" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+                            },
+                            "id" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            }
+                          },
+                          "required" : [ "emailId", "firstName", "id", "lastName", "photoURL" ]
+                        },
+                        "team" : {
+                          "type" : [ "null", "object" ],
+                          "additionalProperties" : false,
+                          "maxProperties" : 3,
+                          "minProperties" : 3,
+                          "properties" : {
+                            "name" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 1,
+                              "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                            },
+                            "id" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "logoUrl" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 200,
+                              "minLength" : 0,
+                              "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+                            }
+                          },
+                          "required" : [ "id", "logoUrl", "name" ]
+                        }
+                      }
+                    }
+                  }
+                }
+              }, {
+                "type" : [ "null", "object" ],
+                "additionalProperties" : false,
+                "properties" : {
+                  "data" : {
+                    "$ref" : "#/components/schemas/contactOrAccountCallData"
+                  }
+                },
+                "required" : [ "data" ]
+              } ]
+            },
+            "examples" : {
+              "Valid responses Definitions" : {
+                "value" : {
+                  "data" : [ {
+                    "ticket" : null,
+                    "contactId" : "5000000016252",
+                    "subject" : "Macbook pro 238",
+                    "completedTime" : null,
+                    "departmentId" : "5000000012710",
+                    "dueDate" : null,
+                    "creatorId" : "5000000015911",
+                    "team" : null,
+                    "ownerId" : "5000000015911",
+                    "priority" : "High",
+                    "isCommented" : false,
+                    "webUrl" : "https://desk.zoho.com/support/zylker/ShowHomePage.do#Calls/dv/302a2d4c42298889f57d6f662be516d9",
+                    "contact" : {
+                      "firstName" : null,
+                      "lastName" : "Lawrence",
+                      "phone" : "1 888 900 9646",
+                      "mobile" : null,
+                      "id" : "5000000016252",
+                      "isSpam" : false
+                    },
+                    "createdTime" : 1556033083000,
+                    "startTime" : 1556470331000,
+                    "id" : "5000000103001",
+                    "assignee" : {
+                      "firstName" : "George",
+                      "lastName" : "McKinson",
+                      "photoURL" : null,
+                      "id" : "5000000015911"
+                    },
+                    "isSpam" : false,
+                    "category" : null,
+                    "activityType" : "Calls",
+                    "ticketId" : null,
+                    "status" : "Scheduled",
+                    "direction" : "outbound"
+                  }, {
+                    "ticket" : null,
+                    "contactId" : "5000000016252",
+                    "subject" : "New Testing Call with new test",
+                    "completedTime" : null,
+                    "departmentId" : "5000000012710",
+                    "dueDate" : null,
+                    "creatorId" : "5000000015911",
+                    "team" : {
+                      "name" : "Testing Team",
+                      "id" : "3691000006805001",
+                      "logoUrl" : "https://desk.zoho.com/api/v1/teams/3691000006805001/logo?orgId=11278831"
+                    },
+                    "ownerId" : "5000000015911",
+                    "priority" : "High",
+                    "isCommented" : false,
+                    "webUrl" : "https://desk.zoho.com/support/zylker/ShowHomePage.do#Calls/dv/9d4883f2d94d59e4d9131691e669039b",
+                    "contact" : {
+                      "firstName" : null,
+                      "lastName" : "Lawrence",
+                      "phone" : "1 888 900 9646",
+                      "mobile" : null,
+                      "id" : "5000000016252",
+                      "isSpam" : false
+                    },
+                    "createdTime" : 1555676039000,
+                    "startTime" : 1561096940000,
+                    "id" : "5000000088001",
+                    "assignee" : {
+                      "firstName" : "George",
+                      "lastName" : "McKinson",
+                      "photoURL" : null,
+                      "id" : "5000000015911"
+                    },
+                    "isSpam" : false,
+                    "category" : null,
+                    "activityType" : "Calls",
+                    "ticketId" : null,
+                    "direction" : "outbound",
+                    "status" : "Scheduled"
+                  } ]
+                }
+              }
+            }
+          }
+        },
+        "x-custom-response-attributes" : {
+          "disable-safe-headers" : "[]"
+        }
+      },
+      "getCallsListResponse" : {
+        "description" : "getCallsListResponse template definitions",
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "allOf" : [ {
+                "type" : "object",
+                "properties" : {
+                  "data" : {
+                    "type" : "array",
+                    "items" : {
+                      "type" : "object",
+                      "properties" : {
+                        "ticket" : {
+                          "type" : [ "null", "object" ],
+                          "additionalProperties" : false,
+                          "maxProperties" : 13,
+                          "minProperties" : 13,
+                          "properties" : {
+                            "contact" : {
+                              "$ref" : "#/components/schemas/contactJson"
+                            },
+                            "team" : {
+                              "type" : [ "null", "object" ],
+                              "additionalProperties" : false,
+                              "maxProperties" : 3,
+                              "minProperties" : 3,
+                              "properties" : {
+                                "name" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 50,
+                                  "minLength" : 1,
+                                  "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                                },
+                                "id" : {
+                                  "type" : [ "string", "null", "integer" ],
+                                  "format" : "int64",
+                                  "pattern" : "([0-9]+)"
+                                },
+                                "logoUrl" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 200,
+                                  "minLength" : 0,
+                                  "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+                                }
+                              },
+                              "required" : [ "id", "logoUrl", "name" ]
+                            },
+                            "ticketNumber" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int32",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "subject" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 1000,
+                              "minLength" : 0
+                            },
+                            "isArchived" : {
+                              "type" : [ "boolean", "null" ]
+                            },
+                            "dueDate" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+                            },
+                            "channel" : {
+                              "type" : [ "string", "null" ],
+                              "x-dynamic-enum" : true
+                            },
+                            "closedTime" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+                            },
+                            "phone" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 120,
+                              "minLength" : 0,
+                              "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
+                            },
+                            "teamId" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "createdTime" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+                            },
+                            "id" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "assignee" : {
+                              "type" : [ "null", "object" ],
+                              "additionalProperties" : false,
+                              "maxProperties" : 4,
+                              "minProperties" : 4,
+                              "properties" : {
+                                "firstName" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 50,
+                                  "minLength" : 0
+                                },
+                                "lastName" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 50,
+                                  "minLength" : 0
+                                },
+                                "photoURL" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 100,
+                                  "minLength" : 0,
+                                  "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                                },
+                                "id" : {
+                                  "type" : [ "string", "null", "integer" ],
+                                  "format" : "int64",
+                                  "pattern" : "([0-9]+)"
+                                }
+                              },
+                              "required" : [ "firstName", "id", "lastName", "photoURL" ]
+                            },
+                            "isSpam" : {
+                              "type" : [ "boolean", "null" ]
+                            },
+                            "status" : {
+                              "type" : [ "string", "null" ],
+                              "x-dynamic-enum" : true
+                            }
+                          },
+                          "required" : [ "assignee", "channel", "closedTime", "createdTime", "dueDate", "id", "isArchived", "isSpam", "phone", "status", "subject", "teamId", "ticketNumber" ]
+                        },
+                        "contact" : {
+                          "$ref" : "#/components/schemas/contactJson"
+                        },
+                        "assignee" : {
+                          "type" : [ "null", "object" ],
+                          "additionalProperties" : false,
+                          "maxProperties" : 5,
+                          "minProperties" : 5,
+                          "properties" : {
+                            "firstName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 0
+                            },
+                            "lastName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 0
+                            },
+                            "photoURL" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                            },
+                            "emailId" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+                            },
+                            "id" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            }
+                          },
+                          "required" : [ "emailId", "firstName", "id", "lastName", "photoURL" ]
+                        },
+                        "team" : {
+                          "type" : [ "null", "object" ],
+                          "additionalProperties" : false,
+                          "maxProperties" : 3,
+                          "minProperties" : 3,
+                          "properties" : {
+                            "name" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 1,
+                              "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                            },
+                            "id" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "logoUrl" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 200,
+                              "minLength" : 0,
+                              "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+                            }
+                          },
+                          "required" : [ "id", "logoUrl", "name" ]
+                        }
+                      }
+                    }
+                  }
+                }
+              }, {
+                "oneOf" : [ {
+                  "type" : [ "null", "object" ],
+                  "additionalProperties" : false,
+                  "properties" : {
+                    "data" : {
+                      "$ref" : "#/components/schemas/data"
+                    }
+                  },
+                  "required" : [ "data" ]
+                }, {
+                  "type" : [ "null", "object" ],
+                  "additionalProperties" : false,
+                  "properties" : {
+                    "data" : {
+                      "$ref" : "./Task.json#/components/schemas/tableViewData"
+                    }
+                  },
+                  "required" : [ "data" ]
+                }, {
+                  "type" : [ "null", "object" ],
+                  "additionalProperties" : false,
+                  "properties" : {
+                    "data" : {
+                      "$ref" : "./Task.json#/components/schemas/tableViewIncludeData"
+                    }
+                  },
+                  "required" : [ "data" ]
+                }, {
+                  "type" : [ "null", "object" ],
+                  "additionalProperties" : false,
+                  "properties" : {
+                    "data" : {
+                      "$ref" : "./Task.json#/components/schemas/tableViewTicketIdData"
+                    }
+                  },
+                  "required" : [ "data" ]
+                }, {
+                  "type" : [ "null", "object" ],
+                  "additionalProperties" : false,
+                  "properties" : {
+                    "data" : {
+                      "$ref" : "./Task.json#/components/schemas/tableViewContactIdData"
+                    }
+                  },
+                  "required" : [ "data" ]
+                } ]
+              } ]
+            },
+            "examples" : {
+              "Valid responses Definitions" : {
+                "value" : {
+                  "data" : [ {
+                    "ticket" : null,
+                    "contactId" : null,
+                    "subject" : "hRl",
+                    "completedTime" : 1554187003000,
+                    "departmentId" : "5000000012710",
+                    "dueDate" : null,
+                    "creatorId" : "5000000015911",
+                    "team" : null,
+                    "ownerId" : "5000000015911",
+                    "priority" : "Normal",
+                    "isCommented" : true,
+                    "webUrl" : "https://desk.zoho.com/support/zylker/ShowHomePage.do#Calls/dv/9d4883f2d94d59e48740f9abf01f71bf",
+                    "contact" : null,
+                    "createdTime" : 1554187003000,
+                    "startTime" : 1553427601000,
+                    "id" : "5000000049385",
+                    "assignee" : {
+                      "firstName" : "George",
+                      "lastName" : "McKinson",
+                      "photoURL" : null,
+                      "id" : "5000000015911"
+                    },
+                    "isSpam" : false,
+                    "category" : null,
+                    "activityType" : "Calls",
+                    "ticketId" : null,
+                    "status" : "Canceled",
+                    "direction" : "inbound"
+                  }, {
+                    "ticket" : null,
+                    "contactId" : null,
+                    "subject" : "Irt",
+                    "completedTime" : 1554187026000,
+                    "departmentId" : "5000000012710",
+                    "dueDate" : null,
+                    "creatorId" : "5000000015911",
+                    "team" : null,
+                    "ownerId" : "5000000015911",
+                    "priority" : "Normal",
+                    "isCommented" : true,
+                    "webUrl" : "https://desk.zoho.com/support/zylker/ShowHomePage.do#Calls/dv/9d4883f2d94d59e4603451fcf41c54b2",
+                    "contact" : null,
+                    "createdTime" : 1554187026000,
+                    "startTime" : 1553427624000,
+                    "id" : "5000000053840",
+                    "assignee" : {
+                      "firstName" : "George",
+                      "lastName" : "McKinson",
+                      "photoURL" : null,
+                      "id" : "5000000015911"
+                    },
+                    "isSpam" : false,
+                    "category" : null,
+                    "activityType" : "Calls",
+                    "ticketId" : null,
+                    "status" : "Canceled",
+                    "direction" : "inbound"
+                  }, {
+                    "ticket" : null,
+                    "contactId" : null,
+                    "subject" : "SG0",
+                    "completedTime" : 1554186988000,
+                    "departmentId" : "5000000012710",
+                    "dueDate" : null,
+                    "creatorId" : "5000000015911",
+                    "team" : {
+                      "name" : "Testing Team",
+                      "id" : "3691000006805001",
+                      "logoUrl" : "https://desk.zoho.com/api/v1/teams/3691000006805001/logo?orgId=11278831"
+                    },
+                    "ownerId" : "5000000015911",
+                    "priority" : "Normal",
+                    "isCommented" : true,
+                    "webUrl" : "https://desk.zoho.com/support/zylker/ShowHomePage.do#Calls/dv/9d4883f2d94d59e46c76cc4bfd688f1b",
+                    "contact" : null,
+                    "createdTime" : 1554186988000,
+                    "startTime" : 1554118784000,
+                    "id" : "5000000047098",
+                    "assignee" : {
+                      "firstName" : "George",
+                      "lastName" : "McKinson",
+                      "photoURL" : null,
+                      "id" : "5000000015911"
+                    },
+                    "isSpam" : false,
+                    "category" : null,
+                    "activityType" : "Calls",
+                    "ticketId" : null,
+                    "status" : "Completed",
+                    "direction" : "inbound"
+                  } ]
+                }
+              }
+            }
+          }
+        },
+        "x-custom-response-attributes" : {
+          "disable-safe-headers" : "[]"
+        }
+      },
+      "callListViewArray" : {
+        "description" : "callListViewArray template definitions",
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "allOf" : [ {
+                "type" : "object",
+                "properties" : {
+                  "data" : {
+                    "type" : "array",
+                    "items" : {
+                      "type" : "object",
+                      "properties" : {
+                        "ticket" : {
+                          "type" : [ "null", "object" ],
+                          "additionalProperties" : false,
+                          "maxProperties" : 13,
+                          "minProperties" : 13,
+                          "properties" : {
+                            "ticketNumber" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int32",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "subject" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 1000,
+                              "minLength" : 0
+                            },
+                            "isArchived" : {
+                              "type" : [ "boolean", "null" ]
+                            },
+                            "dueDate" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+                            },
+                            "channel" : {
+                              "type" : [ "string", "null" ],
+                              "x-dynamic-enum" : true
+                            },
+                            "closedTime" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+                            },
+                            "phone" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 120,
+                              "minLength" : 0,
+                              "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
+                            },
+                            "teamId" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "createdTime" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "(((19|20)\\d\\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\\d]{0,3})?(Z))"
+                            },
+                            "id" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "assignee" : {
+                              "type" : [ "null", "object" ],
+                              "additionalProperties" : false,
+                              "maxProperties" : 4,
+                              "minProperties" : 4,
+                              "properties" : {
+                                "firstName" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 50,
+                                  "minLength" : 0
+                                },
+                                "lastName" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 50,
+                                  "minLength" : 0
+                                },
+                                "photoURL" : {
+                                  "type" : [ "string", "null" ],
+                                  "maxLength" : 100,
+                                  "minLength" : 0,
+                                  "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                                },
+                                "id" : {
+                                  "type" : [ "string", "null", "integer" ],
+                                  "format" : "int64",
+                                  "pattern" : "([0-9]+)"
+                                }
+                              },
+                              "required" : [ "firstName", "id", "lastName", "photoURL" ]
+                            },
+                            "isSpam" : {
+                              "type" : [ "boolean", "null" ]
+                            },
+                            "status" : {
+                              "type" : [ "string", "null" ],
+                              "x-dynamic-enum" : true
+                            }
+                          },
+                          "required" : [ "assignee", "channel", "closedTime", "createdTime", "dueDate", "id", "isArchived", "isSpam", "phone", "status", "subject", "teamId", "ticketNumber" ]
+                        },
+                        "contact" : {
+                          "type" : [ "null", "object" ],
+                          "additionalProperties" : false,
+                          "maxProperties" : 8,
+                          "minProperties" : 8,
+                          "properties" : {
+                            "firstName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 40,
+                              "minLength" : 0
+                            },
+                            "lastName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 200,
+                              "minLength" : 0
+                            },
+                            "accountId" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "phone" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 0,
+                              "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
+                            },
+                            "mobile" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 0,
+                              "pattern" : "[0-9a-zA-Z_\\+\\-\\.\\(\\)\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s]+"
+                            },
+                            "id" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "isSpam" : {
+                              "type" : [ "boolean", "null" ]
+                            },
+                            "email" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 255,
+                              "minLength" : 0,
+                              "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'\\&\\~]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+                            }
+                          },
+                          "required" : [ "accountId", "email", "firstName", "id", "isSpam", "lastName", "mobile", "phone" ]
+                        },
+                        "assignee" : {
+                          "type" : [ "null", "object" ],
+                          "additionalProperties" : false,
+                          "maxProperties" : 5,
+                          "minProperties" : 5,
+                          "properties" : {
+                            "firstName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 0
+                            },
+                            "lastName" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 0
+                            },
+                            "photoURL" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                            },
+                            "emailId" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 100,
+                              "minLength" : 0,
+                              "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
+                            },
+                            "id" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            }
+                          },
+                          "required" : [ "emailId", "firstName", "id", "lastName", "photoURL" ]
+                        },
+                        "team" : {
+                          "type" : [ "null", "object" ],
+                          "additionalProperties" : false,
+                          "maxProperties" : 3,
+                          "minProperties" : 3,
+                          "properties" : {
+                            "name" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 50,
+                              "minLength" : 1,
+                              "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                            },
+                            "id" : {
+                              "type" : [ "string", "null", "integer" ],
+                              "format" : "int64",
+                              "pattern" : "([0-9]+)"
+                            },
+                            "logoUrl" : {
+                              "type" : [ "string", "null" ],
+                              "maxLength" : 200,
+                              "minLength" : 0,
+                              "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&%\\$#_@]*)?$)"
+                            }
+                          },
+                          "required" : [ "id", "logoUrl", "name" ]
+                        }
+                      }
+                    }
+                  }
+                }
+              }, {
+                "type" : [ "null", "object" ],
+                "additionalProperties" : false,
+                "properties" : {
+                  "data" : {
+                    "$ref" : "#/components/schemas/data"
+                  }
+                },
+                "required" : [ "data" ]
+              } ]
+            },
+            "examples" : {
+              "Valid responses Definitions" : {
+                "value" : {
+                  "data" : [ {
+                    "subject" : "Call check scheduled",
+                    "completedTime" : 1555485129000,
+                    "departmentId" : "5000000012710",
+                    "dueDate" : null,
+                    "creatorId" : "5000000015911",
+                    "ownerId" : "5000000015911",
+                    "secId" : "9d4883f2d94d59e4c0ddb2a7dd8a14ee",
+                    "isCommented" : true,
+                    "contact" : {
+                      "firstName" : null,
+                      "lastName" : "Lawrence",
+                      "phone" : "1 888 900 9646",
+                      "mobile" : null,
+                      "id" : "5000000016252",
+                      "isSpam" : false,
+                      "secId" : "9d4883f2d94d59e42b7cc45393ad8ff8"
+                    },
+                    "createdTime" : 1554892255000,
+                    "startTime" : 1554964200000,
+                    "id" : "5000000081089",
+                    "direction" : "outbound",
+                    "ticket" : {
+                      "ticketNumber" : "101",
+                      "phone" : "1 888 900 9646",
+                      "subject" : "Here's your first ticket.",
+                      "dueDate" : 1553853086000,
+                      "teamId" : null,
+                      "id" : "5000000016294",
+                      "assignee" : {
+                        "photoURL" : null,
+                        "firstName" : "George",
+                        "lastName" : "McKinson",
+                        "id" : "5000000015911"
+                      },
+                      "isSpam" : false,
+                      "status" : "Open",
+                      "secId" : "9d4883f2d94d59e415b08d3d4c697d42"
+                    },
+                    "contactId" : "5000000016252",
+                    "team" : null,
+                    "priority" : "High",
+                    "layoutId" : "5000000013468",
+                    "webUrl" : "https://desk.zoho.com/support/zylker/ShowHomePage.do#Calls/dv/9d4883f2d94d59e4c0ddb2a7dd8a14ee",
+                    "teamId" : null,
+                    "assignee" : {
+                      "firstName" : "George",
+                      "lastName" : "McKinson",
+                      "photoURL" : null,
+                      "id" : "5000000015911"
+                    },
+                    "isSpam" : false,
+                    "category" : "Call",
+                    "activityType" : "Calls",
+                    "ticketId" : "5000000016294",
+                    "status" : "Completed"
+                  }, {
+                    "subject" : "ddddd",
+                    "completedTime" : 1555485103000,
+                    "departmentId" : "5000000012710",
+                    "dueDate" : null,
+                    "creatorId" : "5000000015911",
+                    "ownerId" : "5000000015911",
+                    "secId" : "9d4883f2d94d59e4437f38846d520c51",
+                    "isCommented" : false,
+                    "contact" : {
+                      "firstName" : null,
+                      "lastName" : "Lawrence",
+                      "phone" : "1 888 900 9646",
+                      "mobile" : null,
+                      "id" : "5000000016252",
+                      "isSpam" : false,
+                      "secId" : "9d4883f2d94d59e42b7cc45393ad8ff8"
+                    },
+                    "createdTime" : 1554462915000,
+                    "startTime" : 1556087400000,
+                    "id" : "5000000069105",
+                    "direction" : "outbound",
+                    "ticket" : {
+                      "ticketNumber" : "101",
+                      "phone" : "1 888 900 9646",
+                      "subject" : "Here's your first ticket.",
+                      "dueDate" : 1553853086000,
+                      "teamId" : "3691000006805001",
+                      "id" : "5000000016294",
+                      "team" : {
+                        "name" : "Testing Team",
+                        "id" : "3691000006805001",
+                        "logoUrl" : "https://desk.zoho.com/api/v1/teams/3691000006805001/logo?orgId=11278831"
+                      },
+                      "assignee" : {
+                        "photoURL" : null,
+                        "firstName" : "George",
+                        "lastName" : "McKinson",
+                        "id" : "5000000015911"
+                      },
+                      "isSpam" : false,
+                      "status" : "Open",
+                      "secId" : "9d4883f2d94d59e415b08d3d4c697d42"
+                    },
+                    "contactId" : "5000000016252",
+                    "team" : {
+                      "name" : "Testing Team",
+                      "id" : "3691000006805001",
+                      "logoUrl" : "https://desk.zoho.com/api/v1/teams/3691000006805001/logo?orgId=11278831"
+                    },
+                    "priority" : "High",
+                    "layoutId" : "5000000013468",
+                    "webUrl" : "https://desk.zoho.com/support/zylker/ShowHomePage.do#Calls/dv/9d4883f2d94d59e4437f38846d520c51",
+                    "teamId" : "3691000006805001",
+                    "assignee" : {
+                      "firstName" : "George",
+                      "lastName" : "McKinson",
+                      "photoURL" : null,
+                      "id" : "5000000015911"
+                    },
+                    "isSpam" : false,
+                    "category" : "Call",
+                    "activityType" : "Calls",
+                    "ticketId" : "5000000016294",
+                    "status" : "Completed"
+                  } ]
+                }
+              }
+            }
+          }
+        },
+        "x-custom-response-attributes" : {
+          "disable-safe-headers" : "[]"
+        }
+      }
+    },
+    "parameters" : {
+      "callId" : {
+        "name" : "callId",
+        "in" : "path",
+        "description" : "ID of the live call",
+        "required" : true,
+        "style" : "simple",
+        "explode" : false,
+        "schema" : {
+          "type" : [ "string", "null", "integer" ],
+          "format" : "int64",
+          "description" : "ID of the live call",
+          "pattern" : "([0-9]+)"
+        }
+      },
+      "departmentId" : {
+        "name" : "departmentId",
+        "in" : "query",
+        "description" : "ID of the department from which the calls count must be fetched",
+        "required" : true,
+        "style" : "form",
+        "explode" : true,
+        "schema" : {
+          "type" : [ "string", "null", "integer" ],
+          "format" : "int64",
+          "description" : "ID of the department from which the calls count must be fetched",
+          "pattern" : "([0-9]+)",
+          "x-custom-parameters-attributes" : {
+            "entity" : "Departments"
+          }
+        }
+      },
+      "limit" : {
+        "name" : "limit",
+        "in" : "query",
+        "description" : "Number of calls to list",
+        "required" : false,
+        "style" : "form",
+        "explode" : true,
+        "schema" : {
+          "type" : [ "string", "null", "integer" ],
+          "format" : "int32",
+          "description" : "Number of calls to list",
+          "maximum" : 99,
+          "minimum" : 1,
+          "pattern" : "([0-9]+)"
+        }
+      },
+      "from" : {
+        "name" : "from",
+        "in" : "query",
+        "description" : "Index number, starting from which the calls must be listed",
+        "required" : false,
+        "style" : "form",
+        "explode" : true,
+        "schema" : {
+          "type" : [ "string", "null", "integer" ],
+          "format" : "int32",
+          "description" : "Index number, starting from which the calls must be listed",
+          "pattern" : "([0-9]+)"
+        }
+      },
+      "isSpam" : {
+        "name" : "isSpam",
+        "in" : "query",
+        "description" : "Key that denotes whether to fetch spam calls or not",
+        "required" : false,
+        "style" : "form",
+        "explode" : true,
+        "schema" : {
+          "type" : [ "boolean", "null" ],
+          "description" : "Key that denotes whether to fetch spam calls or not"
+        }
+      },
+      "isCompleted" : {
+        "name" : "isCompleted",
+        "in" : "query",
+        "description" : "Key that denotes if the call was completed or not",
+        "required" : false,
+        "style" : "form",
+        "explode" : true,
+        "schema" : {
+          "type" : [ "boolean", "null" ],
+          "description" : "Key that denotes if the call was completed or not"
+        }
+      }
+    },
+    "requestBodies" : {
+      "call_massupdate" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "isCustomField" : {
+                  "type" : [ "boolean", "null" ]
+                },
+                "fieldName" : {
+                  "type" : [ "string", "null" ],
+                  "x-dynamic-enum" : true
+                },
+                "ids" : {
+                  "$ref" : "#/components/schemas/long_array"
+                },
+                "fieldValue" : {
+                  "type" : [ "string", "null" ],
+                  "maxLength" : 100,
+                  "minLength" : 0,
+                  "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                }
+              },
+              "required" : [ "fieldName", "ids" ]
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : {
+                  "fieldName" : "mobile",
+                  "isCustomField" : false,
+                  "ids" : [ "1892000000093303", "1892000000085009", "1892000000050003" ],
+                  "fieldValue" : "8508569875"
+                }
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "calljson" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "additionalProperties" : false,
+              "allOf" : [ {
+                "$ref" : "#/components/schemas/commonJson"
+              }, {
+                "type" : [ "null", "object" ],
+                "properties" : {
+                  "duration" : {
+                    "type" : [ "string", "null", "integer" ],
+                    "format" : "int32",
+                    "description" : "Duration of the call in seconds",
+                    "pattern" : "([0-9]+)"
+                  },
+                  "cf" : {
+                    "type" : [ "null", "object" ],
+                    "additionalProperties" : false,
+                    "patternProperties" : {
+                      "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
+                        "type" : [ "string", "null" ],
+                        "maxLength" : 100,
+                        "minLength" : 0,
+                        "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                      }
+                    }
+                  },
+                  "reminder" : {
+                    "$ref" : "#/components/schemas/reminderArray"
+                  },
+                  "customFields" : {
+                    "type" : [ "null", "object" ],
+                    "additionalProperties" : false,
+                    "patternProperties" : {
+                      "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
+                        "type" : [ "string", "null" ],
+                        "maxLength" : 100,
+                        "minLength" : 0,
+                        "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                      }
+                    }
+                  },
+                  "ticketId" : {
+                    "type" : [ "string", "null", "integer" ],
+                    "format" : "int64",
+                    "description" : "ID of the ticket associated with the call",
+                    "pattern" : "([0-9]+)",
+                    "x-custom-parameters-attributes" : {
+                      "entity" : "Tickets"
+                    }
+                  },
+                  "direction" : {
+                    "type" : [ "string", "null" ],
+                    "description" : "Direction of the call: inbound or outbound",
+                    "enum" : [ "outbound", "inbound" ],
+                    "maxLength" : 100,
+                    "minLength" : 0
+                  }
+                }
+              }, {
+                "type" : "object"
+              } ]
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : null
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "trashJson" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "entityIds" : {
+                  "type" : [ "null", "array" ],
+                  "items" : {
+                    "type" : [ "string", "null", "integer" ],
+                    "format" : "int64",
+                    "pattern" : "([0-9]+)",
+                    "x-custom-parameters-attributes" : [ { } ]
+                  },
+                  "uniqueItems" : false
+                }
+              },
+              "required" : [ "entityIds" ]
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : {
+                  "entityIds" : [ "3000000053002" ]
+                }
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "spamDeleteJSON" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "callIds" : {
+                  "type" : [ "null", "array" ],
+                  "items" : {
+                    "type" : [ "string", "null", "integer" ],
+                    "format" : "int64",
+                    "pattern" : "([0-9]+)",
+                    "x-custom-parameters-attributes" : [ { } ]
+                  },
+                  "uniqueItems" : false
+                }
+              },
+              "required" : [ "callIds" ]
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : {
+                  "callIds" : [ "1892000000007107", "1892000000001208" ]
+                }
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "emptyCallsSpamResponse" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "type" : [ "null", "object" ],
+              "additionalProperties" : false,
+              "properties" : {
+                "departmentId" : {
+                  "type" : [ "string", "null", "integer" ],
+                  "format" : "int64",
+                  "description" : "ID of the department to which the activities belong",
+                  "pattern" : "([0-9]+)",
+                  "x-custom-parameters-attributes" : {
+                    "entity" : "Departments"
+                  }
+                }
+              },
+              "required" : [ "departmentId" ]
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : {
+                  "departmentId" : "4000000025121"
+                }
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      },
+      "addCall_calljson" : {
+        "content" : {
+          "application/json" : {
+            "schema" : {
+              "additionalProperties" : false,
+              "allOf" : [ {
+                "$ref" : "#/components/schemas/commonJson"
+              }, {
+                "type" : [ "null", "object" ],
+                "properties" : {
+                  "duration" : {
+                    "type" : [ "string", "null", "integer" ],
+                    "format" : "int32",
+                    "description" : "Duration of the call in seconds",
+                    "pattern" : "([0-9]+)"
+                  },
+                  "cf" : {
+                    "type" : [ "null", "object" ],
+                    "additionalProperties" : false,
+                    "patternProperties" : {
+                      "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
+                        "type" : [ "string", "null" ],
+                        "description" : "Call custom fields",
+                        "maxLength" : 100,
+                        "minLength" : 0,
+                        "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                      }
+                    }
+                  },
+                  "reminder" : {
+                    "$ref" : "#/components/schemas/reminderArray"
+                  },
+                  "customFields" : {
+                    "type" : [ "null", "object" ],
+                    "additionalProperties" : false,
+                    "patternProperties" : {
+                      "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+" : {
+                        "type" : [ "string", "null" ],
+                        "description" : "Call custom fields",
+                        "maxLength" : 100,
+                        "minLength" : 0,
+                        "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
+                      }
+                    }
+                  },
+                  "ticketId" : {
+                    "type" : [ "string", "null", "integer" ],
+                    "format" : "int64",
+                    "description" : "ID of the ticket associated with the call",
+                    "pattern" : "([0-9]+)"
+                  },
+                  "direction" : {
+                    "type" : [ "string", "null" ],
+                    "description" : "Direction of the call: inbound or outbound",
+                    "enum" : [ "outbound", "inbound" ]
+                  }
+                }
+              }, {
+                "type" : "object",
+                "required" : [ "contactId", "departmentId", "direction", "duration", "startTime", "status", "subject" ]
+              } ]
+            },
+            "examples" : {
+              "Valid requestBody Definitions" : {
+                "value" : {
+                  "duration" : "300",
+                  "reminder" : [ {
+                    "alertType" : [ "EMAIL", "SMS", "POPUP" ],
+                    "reminderType" : "ABSOLUTE",
+                    "reminderTime" : 1545713533000
+                  } ],
+                  "contactId" : "1892000000088017",
+                  "subject" : "New Testing Call",
+                  "departmentId" : "3000000007043",
+                  "startTime" : 1469465531000,
+                  "priority" : "High",
+                  "ticketId" : "3000000008753",
+                  "direction" : "inbound",
+                  "status" : "In Progress"
+                }
+              }
+            }
+          }
+        },
+        "x-custom-request-body-attributes" : {
+          "non-empty" : false,
+          "allow-invalid" : false
+        }
+      }
+    },
+    "securitySchemes" : {
+      "cookie-auth" : {
+        "$ref" : "../common/Common.json#/components/securitySchemes/cookie-auth"
+      },
+      "org-oauth" : {
+        "$ref" : "../common/Common.json#/components/securitySchemes/org-oauth"
+      },
+      "iam-oauth2-schema" : {
+        "$ref" : "../common/Common.json#/components/securitySchemes/iam-oauth2-schema"
+      }
+    }
+  },
+  "x-entity" : "Call"
+}