@wowok/agent-mcp 2.7.1 → 2.7.2

package/dist/customer/user-preferences.js

@@ -1,460 +1 @@
-import { CUSTOMER_INTELLIGENCE_VERSION } from "./types.js";
-export const SUPPORTED_INDUSTRIES = [
-    "freelance", "rental", "education", "travel", "subscription", "retail",
-];
-const INDUSTRY_TEMPLATES = {
-    freelance: {
-        max_acceptable_cycle: 30, response_time_expectation: 4,
-        require_arbitration: true, require_compensation_fund: true,
-        risk_appetite: "balanced", delivery_speed_priority: "normal",
-        after_sales_expectation: "full",
-    },
-    rental: {
-        max_acceptable_cycle: 7, response_time_expectation: 8,
-        require_arbitration: true, require_compensation_fund: true,
-        risk_appetite: "conservative", delivery_speed_priority: "normal",
-        after_sales_expectation: "full",
-    },
-    education: {
-        max_acceptable_cycle: 90, response_time_expectation: 24,
-        require_arbitration: true, require_compensation_fund: true,
-        risk_appetite: "conservative", delivery_speed_priority: "flexible",
-        after_sales_expectation: "full",
-    },
-    travel: {
-        max_acceptable_cycle: 14, response_time_expectation: 2,
-        require_arbitration: true, require_compensation_fund: true,
-        risk_appetite: "conservative", delivery_speed_priority: "urgent",
-        after_sales_expectation: "full",
-    },
-    subscription: {
-        max_acceptable_cycle: 30, response_time_expectation: 24,
-        require_arbitration: false, require_compensation_fund: false,
-        risk_appetite: "aggressive", delivery_speed_priority: "normal",
-        after_sales_expectation: "basic",
-    },
-    retail: {
-        max_acceptable_cycle: 7, response_time_expectation: 8,
-        require_arbitration: true, require_compensation_fund: true,
-        risk_appetite: "balanced", delivery_speed_priority: "normal",
-        after_sales_expectation: "full",
-    },
-};
-const BASE_DEFAULTS = {
-    price_sensitivity: "medium",
-    value_orientation: "balanced",
-    discount_sensitivity: 0.3,
-    delivery_speed_priority: "normal",
-    max_acceptable_cycle: 14,
-    response_time_expectation: 8,
-    merchant_preference: "neutral",
-    min_order_history: 3,
-    bargain_hunting: 0.3,
-    reward_seeking: false,
-    referral_participation: false,
-    communication_style: "friendly",
-    transparency_demand: 0.5,
-    after_sales_expectation: "basic",
-    risk_appetite: "balanced",
-    min_trust_score: 50,
-    require_arbitration: true,
-    require_compensation_fund: true,
-    preferred_industries: [],
-    preferred_tokens: ["0x2::wow::WOW"],
-    preferred_merchants: [],
-};
-export function getDefaultPreferences(industry) {
-    if (!industry || !INDUSTRY_TEMPLATES[industry]) {
-        return { ...BASE_DEFAULTS };
-    }
-    const tpl = INDUSTRY_TEMPLATES[industry];
-    return {
-        ...BASE_DEFAULTS,
-        max_acceptable_cycle: tpl.max_acceptable_cycle,
-        response_time_expectation: tpl.response_time_expectation,
-        require_arbitration: tpl.require_arbitration,
-        require_compensation_fund: tpl.require_compensation_fund,
-        risk_appetite: tpl.risk_appetite,
-        delivery_speed_priority: tpl.delivery_speed_priority,
-        after_sales_expectation: tpl.after_sales_expectation,
-    };
-}
-let _registryLookup = null;
-export function _setRegistryLookup(fn) {
-    _registryLookup = fn;
-}
-export function getIndustryTemplate(industry) {
-    if (_registryLookup) {
-        const profile = _registryLookup(industry);
-        if (profile?.preference_template)
-            return { ...profile.preference_template };
-    }
-    return { ...INDUSTRY_TEMPLATES[industry] };
-}
-export function inferPreferences(history, basePrefs) {
-    const prefs = { ...(basePrefs ?? getDefaultPreferences()) };
-    const confidence = {};
-    const signals = [];
-    if (history.length < 3) {
-        signals.push(`history=${history.length} < 3, keeping default preferences`);
-        return { preferences: prefs, confidence, signals };
-    }
-    const lowPricePicks = history.filter((h) => h.avg_market_price > 0n && h.price < (h.avg_market_price * 90n) / 100n);
-    if (lowPricePicks.length >= 3) {
-        prefs.price_sensitivity = "high";
-        prefs.value_orientation = "budget";
-        confidence.price_sensitivity = 0.8;
-        confidence.value_orientation = 0.7;
-        signals.push(`Consecutive ${lowPricePicks.length} picks of Service priced 10%+ below average → price_sensitivity=high`);
-    }
-    else if (lowPricePicks.length >= 1) {
-        prefs.price_sensitivity = "medium";
-        confidence.price_sensitivity = 0.5;
-        signals.push(`${lowPricePicks.length} low-price picks → price_sensitivity=medium`);
-    }
-    const discountUsers = history.filter((h) => h.used_discount);
-    if (discountUsers.length >= 2) {
-        prefs.discount_sensitivity = 0.8;
-        confidence.discount_sensitivity = 0.85;
-        signals.push(`Used discount ${discountUsers.length} times → discount_sensitivity=0.8`);
-    }
-    if (history.some((h) => h.used_referral)) {
-        prefs.referral_participation = true;
-        confidence.referral_participation = 1.0;
-        signals.push("Has used a referral code → referral_participation=true");
-    }
-    if (discountUsers.length >= 2 || history.some((h) => h.used_referral)) {
-        prefs.reward_seeking = true;
-        confidence.reward_seeking = 0.75;
-        signals.push("Reward behavior detected → reward_seeking=true");
-    }
-    const bargainSignals = discountUsers.length + (history.some((h) => h.used_referral) ? 1 : 0);
-    if (bargainSignals >= 3) {
-        prefs.bargain_hunting = 0.8;
-        confidence.bargain_hunting = 0.8;
-    }
-    else if (bargainSignals >= 1) {
-        prefs.bargain_hunting = 0.5;
-        confidence.bargain_hunting = 0.6;
-    }
-    const industryCounts = new Map();
-    for (const h of history) {
-        if (h.industry) {
-            industryCounts.set(h.industry, (industryCounts.get(h.industry) ?? 0) + 1);
-        }
-    }
-    const preferredIndustries = Array.from(industryCounts.entries())
-        .filter(([, c]) => c >= 1)
-        .sort((a, b) => b[1] - a[1])
-        .slice(0, 3)
-        .map(([ind]) => ind);
-    if (preferredIndustries.length > 0) {
-        prefs.preferred_industries = preferredIndustries;
-        confidence.preferred_industries = Math.min(1, (industryCounts.get(preferredIndustries[0]) ?? 0) / 5);
-        signals.push(`Preferred industries: ${preferredIndustries.join(", ")}`);
-    }
-    const arbPicks = history.filter((h) => h.has_arbitration);
-    if (arbPicks.length >= 3 && arbPicks.length === history.length) {
-        prefs.require_arbitration = true;
-        confidence.require_arbitration = 0.85;
-        signals.push("100% of historical orders picked Services with arbitration → require_arbitration=true (confirmed)");
-    }
-    else if (arbPicks.length < history.length / 2) {
-        prefs.require_arbitration = false;
-        confidence.require_arbitration = 0.5;
-        signals.push(`${arbPicks.length}/${history.length} orders had arbitration → require_arbitration=false`);
-    }
-    const compPicks = history.filter((h) => h.has_compensation);
-    if (compPicks.length >= 3 && compPicks.length === history.length) {
-        prefs.require_compensation_fund = true;
-        confidence.require_compensation_fund = 0.85;
-        signals.push("100% of historical orders had compensation fund → require_compensation_fund=true (confirmed)");
-    }
-    else if (compPicks.length < history.length / 2) {
-        prefs.require_compensation_fund = false;
-        confidence.require_compensation_fund = 0.5;
-    }
-    const riskScores = history
-        .map((h) => h.risk_score_at_purchase)
-        .filter((s) => typeof s === "number");
-    if (riskScores.length >= 5) {
-        const minRisk = Math.min(...riskScores);
-        if (minRisk >= 70) {
-            prefs.risk_appetite = "conservative";
-            prefs.min_trust_score = 70;
-            confidence.risk_appetite = 0.8;
-            confidence.min_trust_score = 0.7;
-            signals.push(`Lowest risk score in history ${minRisk} ≥ 70 → risk_appetite=conservative`);
-        }
-        else if (minRisk < 50) {
-            prefs.risk_appetite = "aggressive";
-            prefs.min_trust_score = Math.max(0, minRisk - 10);
-            confidence.risk_appetite = 0.7;
-            signals.push(`Lowest risk score in history ${minRisk} < 50 → risk_appetite=aggressive`);
-        }
-    }
-    const messengerUsers = history.filter((h) => h.used_messenger);
-    if (messengerUsers.length >= 2) {
-        const avgMsgs = messengerUsers.reduce((s, h) => s + (h.messenger_messages ?? 0), 0) / messengerUsers.length;
-        if (avgMsgs >= 10) {
-            prefs.communication_style = "formal";
-            confidence.communication_style = 0.6;
-            signals.push(`Average ${avgMsgs.toFixed(1)} Messenger messages → communication_style=formal`);
-        }
-        else if (avgMsgs <= 3) {
-            prefs.communication_style = "casual";
-            confidence.communication_style = 0.5;
-            signals.push(`Average ${avgMsgs.toFixed(1)} Messenger messages → communication_style=casual`);
-        }
-        prefs.transparency_demand = Math.min(1, avgMsgs / 20);
-        confidence.transparency_demand = 0.6;
-    }
-    const disputedCount = history.filter((h) => h.has_dispute).length;
-    if (disputedCount > 0) {
-        prefs.transparency_demand = Math.max(prefs.transparency_demand, 0.7);
-        prefs.after_sales_expectation = "full";
-        confidence.transparency_demand = Math.max(confidence.transparency_demand ?? 0, 0.7);
-        confidence.after_sales_expectation = 0.7;
-        signals.push(`${disputedCount} disputes → transparency_demand increased, after_sales=full`);
-    }
-    const merchantCounts = new Map();
-    for (const h of history) {
-        if (h.service_owner) {
-            merchantCounts.set(h.service_owner, (merchantCounts.get(h.service_owner) ?? 0) + 1);
-        }
-    }
-    prefs.preferred_merchants = Array.from(merchantCounts.entries())
-        .filter(([, c]) => c >= 2)
-        .sort((a, b) => b[1] - a[1])
-        .slice(0, 5)
-        .map(([m]) => m);
-    if (prefs.preferred_merchants.length > 0) {
-        confidence.preferred_merchants = 0.8;
-        signals.push(`Patronized ${prefs.preferred_merchants.length} merchants ≥2 times`);
-    }
-    return { preferences: prefs, confidence, signals };
-}
-export function matchServiceToPreferences(service, prefs) {
-    const matches = [];
-    const mismatches = [];
-    const warnings = [];
-    let score = 0;
-    let maxScore = 0;
-    maxScore += 25;
-    if (prefs.budget_range) {
-        if (service.price >= prefs.budget_range.min && service.price <= prefs.budget_range.max) {
-            score += 20;
-            matches.push("Price within budget range");
-        }
-        else if (service.price < prefs.budget_range.min) {
-            score += 15;
-            matches.push("Price below budget minimum");
-        }
-        else {
-            mismatches.push("Price exceeds budget maximum");
-        }
-    }
-    else if (service.avg_market_price && service.avg_market_price > 0n) {
-        const ratio = Number((service.price * 100n) / service.avg_market_price) / 100;
-        if (prefs.price_sensitivity === "high") {
-            if (ratio <= 0.9) {
-                score += 25;
-                matches.push(`Price is ${(1 - ratio) * 100 | 0}% below average (bonus for high-sensitivity user)`);
-            }
-            else if (ratio <= 1.1) {
-                score += 15;
-                matches.push("Price on par with average");
-            }
-            else {
-                mismatches.push(`Price is ${((ratio - 1) * 100 | 0)}% above average (high-sensitivity user)`);
-            }
-        }
-        else if (prefs.price_sensitivity === "low") {
-            score += 20;
-            matches.push("Low price sensitivity");
-        }
-        else {
-            if (ratio <= 1.0) {
-                score += 20;
-                matches.push("Price not above average");
-            }
-            else if (ratio <= 1.2) {
-                score += 12;
-            }
-            else {
-                mismatches.push("Price significantly above average");
-            }
-        }
-    }
-    else {
-        score += 12;
-    }
-    maxScore += 15;
-    const cycle = service.estimated_cycle_days ?? 0;
-    if (cycle > 0) {
-        if (cycle <= prefs.max_acceptable_cycle) {
-            score += 10;
-            matches.push(`Delivery cycle ${cycle} days ≤ expected ${prefs.max_acceptable_cycle} days`);
-            if (prefs.delivery_speed_priority === "urgent" && cycle <= Math.max(1, prefs.max_acceptable_cycle / 3)) {
-                score += 5;
-                matches.push("Urgent delivery need satisfied");
-            }
-            else if (prefs.delivery_speed_priority === "urgent") {
-                warnings.push("Urgent delivery need but cycle is long");
-            }
-        }
-        else {
-            mismatches.push(`Delivery cycle ${cycle} days > expected ${prefs.max_acceptable_cycle} days`);
-        }
-    }
-    else {
-        score += 7;
-    }
-    maxScore += 10;
-    if (prefs.preferred_region) {
-        if (service.merchant_region && service.merchant_region === prefs.preferred_region) {
-            score += 10;
-            matches.push(`Merchant region ${service.merchant_region} matches preference`);
-        }
-        else if (service.merchant_region) {
-            mismatches.push(`Merchant region ${service.merchant_region} does not match preference ${prefs.preferred_region}`);
-        }
-        else {
-            score += 5;
-        }
-    }
-    else {
-        score += 7;
-    }
-    maxScore += 10;
-    if (service.merchant_order_history_count >= prefs.min_order_history) {
-        score += 7;
-        matches.push(`Merchant history ${service.merchant_order_history_count} orders ≥ required ${prefs.min_order_history} orders`);
-    }
-    else {
-        mismatches.push(`Merchant history ${service.merchant_order_history_count} orders < required ${prefs.min_order_history} orders`);
-    }
-    if (prefs.merchant_preference !== "neutral") {
-        if (service.merchant_age === prefs.merchant_preference) {
-            score += 3;
-            matches.push(`Merchant type ${service.merchant_age} matches preference`);
-        }
-        else if (service.merchant_age !== "unknown") {
-            mismatches.push(`Merchant type ${service.merchant_age} ≠ preference ${prefs.merchant_preference}`);
-        }
-    }
-    else {
-        score += 3;
-    }
-    maxScore += 15;
-    let bargainScore = 0;
-    if (service.has_reward_activity) {
-        bargainScore += 8;
-        matches.push("Has Reward activity");
-    }
-    if (service.has_discount) {
-        bargainScore += 7;
-        matches.push("Has discount");
-    }
-    if (prefs.bargain_hunting >= 0.7 && bargainScore === 0) {
-        mismatches.push("User has high bargain_hunting but no Reward/discount");
-    }
-    else if (prefs.bargain_hunting < 0.3) {
-        if (bargainScore === 0)
-            bargainScore = 10;
-        else
-            bargainScore = Math.min(bargainScore, 5);
-    }
-    else if (prefs.bargain_hunting < 0.7 && bargainScore === 0) {
-        bargainScore = 5;
-    }
-    score += bargainScore;
-    maxScore += 10;
-    if (service.after_sales_support_level === prefs.after_sales_expectation) {
-        score += 5;
-        matches.push(`After-sales support ${service.after_sales_support_level} matches expectation`);
-    }
-    else if ((prefs.after_sales_expectation === "full" && service.after_sales_support_level === "basic") ||
-        (prefs.after_sales_expectation === "full" && service.after_sales_support_level === "minimal") ||
-        (prefs.after_sales_expectation === "basic" && service.after_sales_support_level === "minimal")) {
-        mismatches.push(`After-sales support ${service.after_sales_support_level} < expectation ${prefs.after_sales_expectation}`);
-    }
-    else {
-        score += 3;
-    }
-    if (prefs.transparency_demand >= 0.7 && service.requires_messenger) {
-        score += 5;
-        matches.push("Merchant supports Messenger communication (high transparency demand)");
-    }
-    else if (prefs.transparency_demand >= 0.7 && !service.requires_messenger) {
-        mismatches.push("High transparency demand but merchant has no Messenger");
-    }
-    else {
-        score += 3;
-    }
-    maxScore += 15;
-    if (service.risk_score >= prefs.min_trust_score) {
-        score += 8;
-        matches.push(`Risk score ${service.risk_score} ≥ required ${prefs.min_trust_score}`);
-    }
-    else {
-        mismatches.push(`Risk score ${service.risk_score} < required ${prefs.min_trust_score}`);
-    }
-    if (prefs.require_arbitration) {
-        if (service.has_arbitration) {
-            score += 4;
-            matches.push("Arbitration configured");
-        }
-        else {
-            mismatches.push("User requires arbitration but Service is not configured");
-            warnings.push("⚠️ No arbitration: user preference requires arbitration as mandatory");
-        }
-    }
-    else {
-        score += 4;
-    }
-    if (prefs.require_compensation_fund) {
-        if (service.has_compensation_fund) {
-            score += 3;
-            matches.push("Has compensation fund");
-        }
-        else {
-            mismatches.push("User requires compensation fund but Service has none");
-            warnings.push("⚠️ No compensation fund: user preference requires it as mandatory");
-        }
-    }
-    else {
-        score += 3;
-    }
-    const normalized = maxScore > 0 ? Math.round((score / maxScore) * 100) : 0;
-    return { score: normalized, matches, mismatches, warnings };
-}
-export function mergePreferences(inferred, manual) {
-    return { ...inferred, ...manual };
-}
-export function validatePreferences(prefs) {
-    const issues = [];
-    if (prefs.budget_range && prefs.budget_range.min > prefs.budget_range.max) {
-        issues.push("budget_range.min > budget_range.max");
-    }
-    if (prefs.discount_sensitivity < 0 || prefs.discount_sensitivity > 1) {
-        issues.push("discount_sensitivity must be in [0,1]");
-    }
-    if (prefs.bargain_hunting < 0 || prefs.bargain_hunting > 1) {
-        issues.push("bargain_hunting must be in [0,1]");
-    }
-    if (prefs.transparency_demand < 0 || prefs.transparency_demand > 1) {
-        issues.push("transparency_demand must be in [0,1]");
-    }
-    if (prefs.min_trust_score < 0 || prefs.min_trust_score > 100) {
-        issues.push("min_trust_score must be in [0,100]");
-    }
-    if (prefs.max_acceptable_cycle < 0) {
-        issues.push("max_acceptable_cycle must be ≥ 0");
-    }
-    if (prefs.response_time_expectation < 0) {
-        issues.push("response_time_expectation must be ≥ 0");
-    }
-    return issues;
-}
-export { CUSTOMER_INTELLIGENCE_VERSION };
+import{CUSTOMER_INTELLIGENCE_VERSION}from'./types.js';export const SUPPORTED_INDUSTRIES=['freelance','rental','education','travel','subscription','retail'];const INDUSTRY_TEMPLATES={'freelance':{'max_acceptable_cycle':0x1e,'response_time_expectation':0x4,'require_arbitration':!![],'require_compensation_fund':!![],'risk_appetite':'balanced','delivery_speed_priority':'normal','after_sales_expectation':'full'},'rental':{'max_acceptable_cycle':0x7,'response_time_expectation':0x8,'require_arbitration':!![],'require_compensation_fund':!![],'risk_appetite':'conservative','delivery_speed_priority':'normal','after_sales_expectation':'full'},'education':{'max_acceptable_cycle':0x5a,'response_time_expectation':0x18,'require_arbitration':!![],'require_compensation_fund':!![],'risk_appetite':'conservative','delivery_speed_priority':'flexible','after_sales_expectation':'full'},'travel':{'max_acceptable_cycle':0xe,'response_time_expectation':0x2,'require_arbitration':!![],'require_compensation_fund':!![],'risk_appetite':'conservative','delivery_speed_priority':'urgent','after_sales_expectation':'full'},'subscription':{'max_acceptable_cycle':0x1e,'response_time_expectation':0x18,'require_arbitration':![],'require_compensation_fund':![],'risk_appetite':'aggressive','delivery_speed_priority':'normal','after_sales_expectation':'basic'},'retail':{'max_acceptable_cycle':0x7,'response_time_expectation':0x8,'require_arbitration':!![],'require_compensation_fund':!![],'risk_appetite':'balanced','delivery_speed_priority':'normal','after_sales_expectation':'full'}},BASE_DEFAULTS={'price_sensitivity':'medium','value_orientation':'balanced','discount_sensitivity':0.3,'delivery_speed_priority':'normal','max_acceptable_cycle':0xe,'response_time_expectation':0x8,'merchant_preference':'neutral','min_order_history':0x3,'bargain_hunting':0.3,'reward_seeking':![],'referral_participation':![],'communication_style':'friendly','transparency_demand':0.5,'after_sales_expectation':'basic','risk_appetite':'balanced','min_trust_score':0x32,'require_arbitration':!![],'require_compensation_fund':!![],'preferred_industries':[],'preferred_tokens':['0x2::wow::WOW'],'preferred_merchants':[]};export function getDefaultPreferences(a){if(!a||!INDUSTRY_TEMPLATES[a])return{...BASE_DEFAULTS};const b=INDUSTRY_TEMPLATES[a];return{...BASE_DEFAULTS,'max_acceptable_cycle':b['max_acceptable_cycle'],'response_time_expectation':b['response_time_expectation'],'require_arbitration':b['require_arbitration'],'require_compensation_fund':b['require_compensation_fund'],'risk_appetite':b['risk_appetite'],'delivery_speed_priority':b['delivery_speed_priority'],'after_sales_expectation':b['after_sales_expectation']};}let _registryLookup=null;export function _setRegistryLookup(a){_registryLookup=a;}export function getIndustryTemplate(a){if(_registryLookup){const b=_registryLookup(a);if(b?.['preference_template'])return{...b['preference_template']};}return{...INDUSTRY_TEMPLATES[a]};}export function inferPreferences(a,b){const c={...b??getDefaultPreferences()},d={},e=[];if(a['length']<0x3)return e['push']('history='+a['length']+'\x20<\x203,\x20keeping\x20default\x20preferences'),{'preferences':c,'confidence':d,'signals':e};const f=a['filter'](r=>r['avg_market_price']>0x0n&&r['price']<r['avg_market_price']*0x5an/0x64n);if(f['length']>=0x3)c['price_sensitivity']='high',c['value_orientation']='budget',d['price_sensitivity']=0.8,d['value_orientation']=0.7,e['push']('Consecutive\x20'+f['length']+'\x20picks\x20of\x20Service\x20priced\x2010%+\x20below\x20average\x20→\x20price_sensitivity=high');else f['length']>=0x1&&(c['price_sensitivity']='medium',d['price_sensitivity']=0.5,e['push'](f['length']+'\x20low-price\x20picks\x20→\x20price_sensitivity=medium'));const g=a['filter'](r=>r['used_discount']);g['length']>=0x2&&(c['discount_sensitivity']=0.8,d['discount_sensitivity']=0.85,e['push']('Used\x20discount\x20'+g['length']+'\x20times\x20→\x20discount_sensitivity=0.8'));a['some'](r=>r['used_referral'])&&(c['referral_participation']=!![],d['referral_participation']=0x1,e['push']('Has\x20used\x20a\x20referral\x20code\x20→\x20referral_participation=true'));(g['length']>=0x2||a['some'](r=>r['used_referral']))&&(c['reward_seeking']=!![],d['reward_seeking']=0.75,e['push']('Reward\x20behavior\x20detected\x20→\x20reward_seeking=true'));const i=g['length']+(a['some'](r=>r['used_referral'])?0x1:0x0);if(i>=0x3)c['bargain_hunting']=0.8,d['bargain_hunting']=0.8;else i>=0x1&&(c['bargain_hunting']=0.5,d['bargain_hunting']=0.6);const j=new Map();for(const r of a){r['industry']&&j['set'](r['industry'],(j['get'](r['industry'])??0x0)+0x1);}const k=Array['from'](j['entries']())['filter'](([,s])=>s>=0x1)['sort']((s,t)=>t[0x1]-s[0x1])['slice'](0x0,0x3)['map'](([s])=>s);k['length']>0x0&&(c['preferred_industries']=k,d['preferred_industries']=Math['min'](0x1,(j['get'](k[0x0])??0x0)/0x5),e['push']('Preferred\x20industries:\x20'+k['join'](',\x20')));const l=a['filter'](s=>s['has_arbitration']);if(l['length']>=0x3&&l['length']===a['length'])c['require_arbitration']=!![],d['require_arbitration']=0.85,e['push']('100%\x20of\x20historical\x20orders\x20picked\x20Services\x20with\x20arbitration\x20→\x20require_arbitration=true\x20(confirmed)');else l['length']<a['length']/0x2&&(c['require_arbitration']=![],d['require_arbitration']=0.5,e['push'](l['length']+'/'+a['length']+'\x20orders\x20had\x20arbitration\x20→\x20require_arbitration=false'));const m=a['filter'](s=>s['has_compensation']);if(m['length']>=0x3&&m['length']===a['length'])c['require_compensation_fund']=!![],d['require_compensation_fund']=0.85,e['push']('100%\x20of\x20historical\x20orders\x20had\x20compensation\x20fund\x20→\x20require_compensation_fund=true\x20(confirmed)');else m['length']<a['length']/0x2&&(c['require_compensation_fund']=![],d['require_compensation_fund']=0.5);const n=a['map'](s=>s['risk_score_at_purchase'])['filter'](t=>typeof t==='number');if(n['length']>=0x5){const s=Math['min'](...n);if(s>=0x46)c['risk_appetite']='conservative',c['min_trust_score']=0x46,d['risk_appetite']=0.8,d['min_trust_score']=0.7,e['push']('Lowest\x20risk\x20score\x20in\x20history\x20'+s+'\x20≥\x2070\x20→\x20risk_appetite=conservative');else s<0x32&&(c['risk_appetite']='aggressive',c['min_trust_score']=Math['max'](0x0,s-0xa),d['risk_appetite']=0.7,e['push']('Lowest\x20risk\x20score\x20in\x20history\x20'+s+'\x20<\x2050\x20→\x20risk_appetite=aggressive'));}const o=a['filter'](t=>t['used_messenger']);if(o['length']>=0x2){const t=o['reduce']((u,v)=>u+(v['messenger_messages']??0x0),0x0)/o['length'];if(t>=0xa)c['communication_style']='formal',d['communication_style']=0.6,e['push']('Average\x20'+t['toFixed'](0x1)+'\x20Messenger\x20messages\x20→\x20communication_style=formal');else t<=0x3&&(c['communication_style']='casual',d['communication_style']=0.5,e['push']('Average\x20'+t['toFixed'](0x1)+'\x20Messenger\x20messages\x20→\x20communication_style=casual'));c['transparency_demand']=Math['min'](0x1,t/0x14),d['transparency_demand']=0.6;}const p=a['filter'](u=>u['has_dispute'])['length'];p>0x0&&(c['transparency_demand']=Math['max'](c['transparency_demand'],0.7),c['after_sales_expectation']='full',d['transparency_demand']=Math['max'](d['transparency_demand']??0x0,0.7),d['after_sales_expectation']=0.7,e['push'](p+'\x20disputes\x20→\x20transparency_demand\x20increased,\x20after_sales=full'));const q=new Map();for(const u of a){u['service_owner']&&q['set'](u['service_owner'],(q['get'](u['service_owner'])??0x0)+0x1);}return c['preferred_merchants']=Array['from'](q['entries']())['filter'](([,v])=>v>=0x2)['sort']((v,w)=>w[0x1]-v[0x1])['slice'](0x0,0x5)['map'](([v])=>v),c['preferred_merchants']['length']>0x0&&(d['preferred_merchants']=0.8,e['push']('Patronized\x20'+c['preferred_merchants']['length']+'\x20merchants\x20≥2\x20times')),{'preferences':c,'confidence':d,'signals':e};}export function matchServiceToPreferences(a,b){const c=[],d=[],e=[];let f=0x0,g=0x0;g+=0x19;if(b['budget_range']){if(a['price']>=b['budget_range']['min']&&a['price']<=b['budget_range']['max'])f+=0x14,c['push']('Price\x20within\x20budget\x20range');else a['price']<b['budget_range']['min']?(f+=0xf,c['push']('Price\x20below\x20budget\x20minimum')):d['push']('Price\x20exceeds\x20budget\x20maximum');}else{if(a['avg_market_price']&&a['avg_market_price']>0x0n){const k=Number(a['price']*0x64n/a['avg_market_price'])/0x64;if(b['price_sensitivity']==='high'){if(k<=0.9)f+=0x19,c['push']('Price\x20is\x20'+((0x1-k)*0x64|0x0)+'%\x20below\x20average\x20(bonus\x20for\x20high-sensitivity\x20user)');else k<=1.1?(f+=0xf,c['push']('Price\x20on\x20par\x20with\x20average')):d['push']('Price\x20is\x20'+((k-0x1)*0x64|0x0)+'%\x20above\x20average\x20(high-sensitivity\x20user)');}else{if(b['price_sensitivity']==='low')f+=0x14,c['push']('Low\x20price\x20sensitivity');else{if(k<=0x1)f+=0x14,c['push']('Price\x20not\x20above\x20average');else k<=1.2?f+=0xc:d['push']('Price\x20significantly\x20above\x20average');}}}else f+=0xc;}g+=0xf;const h=a['estimated_cycle_days']??0x0;if(h>0x0){if(h<=b['max_acceptable_cycle']){f+=0xa,c['push']('Delivery\x20cycle\x20'+h+'\x20days\x20≤\x20expected\x20'+b['max_acceptable_cycle']+'\x20days');if(b['delivery_speed_priority']==='urgent'&&h<=Math['max'](0x1,b['max_acceptable_cycle']/0x3))f+=0x5,c['push']('Urgent\x20delivery\x20need\x20satisfied');else b['delivery_speed_priority']==='urgent'&&e['push']('Urgent\x20delivery\x20need\x20but\x20cycle\x20is\x20long');}else d['push']('Delivery\x20cycle\x20'+h+'\x20days\x20>\x20expected\x20'+b['max_acceptable_cycle']+'\x20days');}else f+=0x7;g+=0xa;if(b['preferred_region']){if(a['merchant_region']&&a['merchant_region']===b['preferred_region'])f+=0xa,c['push']('Merchant\x20region\x20'+a['merchant_region']+'\x20matches\x20preference');else a['merchant_region']?d['push']('Merchant\x20region\x20'+a['merchant_region']+'\x20does\x20not\x20match\x20preference\x20'+b['preferred_region']):f+=0x5;}else f+=0x7;g+=0xa;a['merchant_order_history_count']>=b['min_order_history']?(f+=0x7,c['push']('Merchant\x20history\x20'+a['merchant_order_history_count']+'\x20orders\x20≥\x20required\x20'+b['min_order_history']+'\x20orders')):d['push']('Merchant\x20history\x20'+a['merchant_order_history_count']+'\x20orders\x20<\x20required\x20'+b['min_order_history']+'\x20orders');if(b['merchant_preference']!=='neutral'){if(a['merchant_age']===b['merchant_preference'])f+=0x3,c['push']('Merchant\x20type\x20'+a['merchant_age']+'\x20matches\x20preference');else a['merchant_age']!=='unknown'&&d['push']('Merchant\x20type\x20'+a['merchant_age']+'\x20≠\x20preference\x20'+b['merchant_preference']);}else f+=0x3;g+=0xf;let i=0x0;a['has_reward_activity']&&(i+=0x8,c['push']('Has\x20Reward\x20activity'));a['has_discount']&&(i+=0x7,c['push']('Has\x20discount'));if(b['bargain_hunting']>=0.7&&i===0x0)d['push']('User\x20has\x20high\x20bargain_hunting\x20but\x20no\x20Reward/discount');else{if(b['bargain_hunting']<0.3){if(i===0x0)i=0xa;else i=Math['min'](i,0x5);}else b['bargain_hunting']<0.7&&i===0x0&&(i=0x5);}f+=i,g+=0xa;if(a['after_sales_support_level']===b['after_sales_expectation'])f+=0x5,c['push']('After-sales\x20support\x20'+a['after_sales_support_level']+'\x20matches\x20expectation');else b['after_sales_expectation']==='full'&&a['after_sales_support_level']==='basic'||b['after_sales_expectation']==='full'&&a['after_sales_support_level']==='minimal'||b['after_sales_expectation']==='basic'&&a['after_sales_support_level']==='minimal'?d['push']('After-sales\x20support\x20'+a['after_sales_support_level']+'\x20<\x20expectation\x20'+b['after_sales_expectation']):f+=0x3;if(b['transparency_demand']>=0.7&&a['requires_messenger'])f+=0x5,c['push']('Merchant\x20supports\x20Messenger\x20communication\x20(high\x20transparency\x20demand)');else b['transparency_demand']>=0.7&&!a['requires_messenger']?d['push']('High\x20transparency\x20demand\x20but\x20merchant\x20has\x20no\x20Messenger'):f+=0x3;g+=0xf;a['risk_score']>=b['min_trust_score']?(f+=0x8,c['push']('Risk\x20score\x20'+a['risk_score']+'\x20≥\x20required\x20'+b['min_trust_score'])):d['push']('Risk\x20score\x20'+a['risk_score']+'\x20<\x20required\x20'+b['min_trust_score']);b['require_arbitration']?a['has_arbitration']?(f+=0x4,c['push']('Arbitration\x20configured')):(d['push']('User\x20requires\x20arbitration\x20but\x20Service\x20is\x20not\x20configured'),e['push']('⚠️\x20No\x20arbitration:\x20user\x20preference\x20requires\x20arbitration\x20as\x20mandatory')):f+=0x4;b['require_compensation_fund']?a['has_compensation_fund']?(f+=0x3,c['push']('Has\x20compensation\x20fund')):(d['push']('User\x20requires\x20compensation\x20fund\x20but\x20Service\x20has\x20none'),e['push']('⚠️\x20No\x20compensation\x20fund:\x20user\x20preference\x20requires\x20it\x20as\x20mandatory')):f+=0x3;const j=g>0x0?Math['round'](f/g*0x64):0x0;return{'score':j,'matches':c,'mismatches':d,'warnings':e};}export function mergePreferences(a,b){return{...a,...b};}export function validatePreferences(a){const b=[];return a['budget_range']&&a['budget_range']['min']>a['budget_range']['max']&&b['push']('budget_range.min\x20>\x20budget_range.max'),(a['discount_sensitivity']<0x0||a['discount_sensitivity']>0x1)&&b['push']('discount_sensitivity\x20must\x20be\x20in\x20[0,1]'),(a['bargain_hunting']<0x0||a['bargain_hunting']>0x1)&&b['push']('bargain_hunting\x20must\x20be\x20in\x20[0,1]'),(a['transparency_demand']<0x0||a['transparency_demand']>0x1)&&b['push']('transparency_demand\x20must\x20be\x20in\x20[0,1]'),(a['min_trust_score']<0x0||a['min_trust_score']>0x64)&&b['push']('min_trust_score\x20must\x20be\x20in\x20[0,100]'),a['max_acceptable_cycle']<0x0&&b['push']('max_acceptable_cycle\x20must\x20be\x20≥\x200'),a['response_time_expectation']<0x0&&b['push']('response_time_expectation\x20must\x20be\x20≥\x200'),b;}export{CUSTOMER_INTELLIGENCE_VERSION};

package/dist/evaluation/arbitration-game.d.ts

@@ -1,8 +1,11 @@
 import type { ArbStatus } from "../knowledge/arbitration-ledger.js";
-export type ArbGamePerspective = "disputant" | "arbitrator" | "voter" | "both";
+import { type RiskAppetite } from "./game-strategy.js";
+export type ArbGamePerspective = "customer" | "merchant" | "arbitrator";
 export interface ArbGameAction {
     action: string;
     favorability: number;
+    gain_score: number;
+    risk_score: number;
     is_optimal: boolean;
     payoff_note: string;
     risk: "low" | "medium" | "high";
@@ -13,4 +16,8 @@ export interface ArbGameAdvice {
     actions: ArbGameAction[];
     summary: string;
 }
-export declare function evaluateArbGame(status: ArbStatus, perspective: ArbGamePerspective): ArbGameAdvice;
+export interface ArbPersonaDrive {
+    risk_appetite?: RiskAppetite;
+    requirements?: string[];
+}
+export declare function evaluateArbGame(status: ArbStatus, perspective: ArbGamePerspective, drive?: ArbPersonaDrive): ArbGameAdvice;

package/dist/evaluation/arbitration-game.js

@@ -1,48 +1 @@
-const GAME_MATRIX = {
-    Principal_confirming: [
-        { action: "principal_confirm", perspective: "disputant", favorability: 80, payoff: "confirm the proposition to move to arbitrator confirmation", risk: "low" },
-        { action: "proposition_change", perspective: "disputant", favorability: 50, payoff: "modify the proposition before confirming", risk: "medium" },
-    ],
-    Arbitrator_confirming: [
-        { action: "confirm", perspective: "arbitrator", favorability: 80, payoff: "confirm to open voting", risk: "low" },
-        { action: "reset", perspective: "arbitrator", favorability: 30, payoff: "reset back to principal confirmation (extends the case)", risk: "high" },
-    ],
-    Voting: [
-        { action: "vote", perspective: "voter", favorability: 80, payoff: "vote before the deadline", risk: "low" },
-    ],
-    Arbitrated: [
-        { action: "objection", perspective: "disputant", favorability: 60, payoff: "object the ruling (only window)", risk: "medium" },
-        { action: "accept", perspective: "disputant", favorability: 40, payoff: "accept and await compensation", risk: "low" },
-    ],
-    Objectionable: [
-        { action: "reset", perspective: "arbitrator", favorability: 60, payoff: "reset to re-review", risk: "medium" },
-    ],
-    Finished: [
-        { action: "arb_withdraw", perspective: "both", favorability: 80, payoff: "withdraw fees / compensation", risk: "low" },
-    ],
-    Withdrawn: [
-        { action: "done", perspective: "both", favorability: 100, payoff: "case closed", risk: "low" },
-    ],
-};
-export function evaluateArbGame(status, perspective) {
-    const entries = GAME_MATRIX[status] ?? [];
-    const visible = entries.filter((e) => e.perspective === "both" || e.perspective === perspective);
-    const actions = visible
-        .slice()
-        .sort((a, b) => b.favorability - a.favorability)
-        .map((e, i) => ({
-        action: e.action,
-        favorability: e.favorability,
-        is_optimal: i === 0,
-        payoff_note: e.payoff,
-        risk: e.risk,
-    }));
-    return {
-        status,
-        perspective,
-        actions,
-        summary: actions.length === 0
-            ? `No recommended moves for ${perspective} in status '${status}'`
-            : `Optimal for ${perspective} in '${status}': '${actions[0].action}' (${actions[0].payoff_note})`,
-    };
-}
+import{appetiteMultiplier}from'./game-strategy.js';const ARB_ROLE_INTERESTS={'arbitrator':{'prefer':['case_advanced','fees_received','case_closed'],'avoid':['case_extended'],'sensitivity':0x1},'customer':{'prefer':['reversal_chance','case_closed'],'avoid':['adverse_ruling','case_extended'],'sensitivity':0x1},'merchant':{'prefer':['case_closed','fees_received'],'avoid':['adverse_ruling','reversal_chance','case_extended'],'sensitivity':0x1}},ARB_MOVE_SEMANTICS={'Principal_confirming':[{'action':'principal_confirm','perspective':'customer','gain':['case_advanced'],'risk':[],'payoff':'confirm\x20the\x20proposition\x20to\x20move\x20to\x20arbitrator\x20confirmation','base_risk':'low'},{'action':'proposition_change','perspective':'customer','gain':[],'risk':['case_extended'],'payoff':'modify\x20the\x20proposition\x20before\x20confirming\x20(extends\x20the\x20case)','base_risk':'medium'}],'Arbitrator_confirming':[{'action':'confirm','perspective':'arbitrator','gain':['case_advanced'],'risk':[],'payoff':'confirm\x20to\x20open\x20voting','base_risk':'low'},{'action':'reset','perspective':'arbitrator','gain':[],'risk':['case_extended'],'payoff':'reset\x20back\x20to\x20principal\x20confirmation\x20(extends\x20the\x20case)','base_risk':'high'}],'Voting':[{'action':'vote','perspective':'arbitrator','gain':['case_advanced'],'risk':[],'payoff':'vote\x20before\x20the\x20deadline','base_risk':'low'}],'Arbitrated':[{'action':'objection','perspective':'customer','gain':['reversal_chance'],'risk':[],'payoff':'object\x20the\x20ruling\x20(only\x20window\x20to\x20overturn)','base_risk':'medium'},{'action':'accept','perspective':'customer','gain':['case_closed'],'risk':['adverse_ruling'],'payoff':'accept\x20and\x20await\x20compensation','base_risk':'low'}],'Objectionable':[{'action':'reset','perspective':'arbitrator','gain':['case_advanced'],'risk':['case_extended'],'payoff':'reset\x20to\x20re-review\x20(extends\x20the\x20case)','base_risk':'medium'}],'Finished':[{'action':'arb_withdraw','perspective':'all','gain':['fees_received','case_closed'],'risk':[],'payoff':'withdraw\x20fees\x20/\x20compensation','base_risk':'low'}],'Withdrawn':[{'action':'done','perspective':'all','gain':['case_closed'],'risk':[],'payoff':'case\x20closed','base_risk':'low'}]};function dedupe(a){return Array['from'](new Set(a));}function resolveArbInterests(a,b){const c=ARB_ROLE_INTERESTS[a],d=c['sensitivity']*appetiteMultiplier(b?.['risk_appetite']),e=[...c['prefer']],f=[...c['avoid']];for(const g of b?.['requirements']??[]){const h=g['toLowerCase'](),i=/forbid|never|\bno\b/['test'](h);if(h['includes']('arbitration')&&i)f['push']('case_extended');if(h['includes']('refund')&&!i)e['push']('reversal_chance');if(h['includes']('prolong')||h['includes']('delay')||h['includes']('拖延'))f['push']('case_extended');}return{'prefer':dedupe(e),'avoid':dedupe(f),'sensitivity':d};}function scoreMove(a,b,c){const d=resolveArbInterests(b,c),e=a['gain']['filter'](j=>d['prefer']['includes'](j)),f=a['risk']['filter'](j=>d['avoid']['includes'](j)),g=e['length']*0x14,h=Math['round'](f['length']*0x19*d['sensitivity']),i=Math['max'](0x0,Math['min'](0x64,0x3c+g-h));return{'favorability':i,'gain_score':g,'risk_score':h};}export function evaluateArbGame(a,b,c){const d=ARB_MOVE_SEMANTICS[a]??[],e=d['filter'](g=>g['perspective']==='all'||g['perspective']===b),f=e['map'](g=>{const h=scoreMove(g,b,c);return{'action':g['action'],'favorability':h['favorability'],'gain_score':h['gain_score'],'risk_score':h['risk_score'],'is_optimal':![],'payoff_note':g['payoff'],'risk':g['base_risk']};})['sort']((g,h)=>h['favorability']-g['favorability']);return f['length']>0x0&&(f[0x0]['is_optimal']=!![]),{'status':a,'perspective':b,'actions':f,'summary':f['length']===0x0?'No\x20recommended\x20moves\x20for\x20'+b+'\x20in\x20status\x20\x27'+a+'\x27':'Optimal\x20for\x20'+b+'\x20in\x20\x27'+a+'\x27:\x20\x27'+f[0x0]['action']+'\x27\x20('+f[0x0]['payoff_note']+')'};}