@webex/contact-center 3.10.0-next.2 → 3.10.0-next.21

package/dist/types/cc.d.ts

@@ -274,6 +274,12 @@ export default class ContactCenter extends WebexPlugin implements IContactCenter
      * @param {ITask} task The task object to be hydrated with additional data
      */
     private handleTaskHydrate;
+    /**
+     * Handles task merged events when tasks are combined eg: EPDN merge/transfer
+     * @private
+     * @param {ITask} task The task object that has been merged
+     */
+    private handleTaskMerged;
     /**
      * Sets up event listeners for incoming tasks and task hydration
      * Subscribes to task events from the task manager

package/dist/types/index.d.ts

@@ -92,7 +92,7 @@ SetStateResponse, } from './types';
 /** Task related types */
 export type { AgentContact, 
 /** Task interface */
-ITask, TaskData, 
+ITask, Interaction, TaskData, 
 /** Task response */
 TaskResponse, ConsultPayload, ConsultEndPayload, ConsultTransferPayLoad, 
 /** Dialer payload */

package/dist/types/metrics/constants.d.ts

@@ -48,6 +48,8 @@ type Enum<T extends Record<string, unknown>> = T[keyof T];
  * @property {string} TASK_PAUSE_RECORDING_FAILED - Event name for failed pause of recording.
  * @property {string} TASK_ACCEPT_CONSULT_SUCCESS - Event name for successful consult acceptance.
  * @property {string} TASK_ACCEPT_CONSULT_FAILED - Event name for failed consult acceptance.
+ * @property {string} TASK_AUTO_ANSWER_SUCCESS - Event name for successful auto-answer.
+ * @property {string} TASK_AUTO_ANSWER_FAILED - Event name for failed auto-answer.
  *
  * @property {string} TASK_CONFERENCE_START_SUCCESS - Event name for successful conference start.
  * @property {string} TASK_CONFERENCE_START_FAILED - Event name for failed conference start.
@@ -112,6 +114,8 @@ export declare const METRIC_EVENT_NAMES: {
     readonly TASK_PAUSE_RECORDING_FAILED: "Task Pause Recording Failed";
     readonly TASK_ACCEPT_CONSULT_SUCCESS: "Task Accept Consult Success";
     readonly TASK_ACCEPT_CONSULT_FAILED: "Task Accept Consult Failed";
+    readonly TASK_AUTO_ANSWER_SUCCESS: "Task Auto Answer Success";
+    readonly TASK_AUTO_ANSWER_FAILED: "Task Auto Answer Failed";
     readonly TASK_CONFERENCE_START_SUCCESS: "Task Conference Start Success";
     readonly TASK_CONFERENCE_START_FAILED: "Task Conference Start Failed";
     readonly TASK_CONFERENCE_END_SUCCESS: "Task Conference End Success";

package/dist/types/services/config/types.d.ts

@@ -56,8 +56,6 @@ export declare const CC_TASK_EVENTS: {
     readonly AGENT_CONFERENCE_TRANSFERRED: "AgentConferenceTransferred";
     /** Event emitted when conference transfer fails */
     readonly AGENT_CONFERENCE_TRANSFER_FAILED: "AgentConferenceTransferFailed";
-    /** Event emitted when consulted participant is moving/being transferred */
-    readonly CONSULTED_PARTICIPANT_MOVING: "ConsultedParticipantMoving";
     /** Event emitted for post-call activity by participant */
     readonly PARTICIPANT_POST_CALL_ACTIVITY: "ParticipantPostCallActivity";
     /** Event emitted when contact is blind transferred */
@@ -84,6 +82,8 @@ export declare const CC_TASK_EVENTS: {
     readonly CONTACT_RECORDING_RESUME_FAILED: "ContactRecordingResumeFailed";
     /** Event emitted when contact ends */
     readonly CONTACT_ENDED: "ContactEnded";
+    /** Event emitted when contact is merged */
+    readonly CONTACT_MERGED: "ContactMerged";
     /** Event emitted when ending contact fails */
     readonly AGENT_CONTACT_END_FAILED: "AgentContactEndFailed";
     /** Event emitted when agent enters wrap-up state */
@@ -205,8 +205,6 @@ export declare const CC_EVENTS: {
     readonly AGENT_CONFERENCE_TRANSFERRED: "AgentConferenceTransferred";
     /** Event emitted when conference transfer fails */
     readonly AGENT_CONFERENCE_TRANSFER_FAILED: "AgentConferenceTransferFailed";
-    /** Event emitted when consulted participant is moving/being transferred */
-    readonly CONSULTED_PARTICIPANT_MOVING: "ConsultedParticipantMoving";
     /** Event emitted for post-call activity by participant */
     readonly PARTICIPANT_POST_CALL_ACTIVITY: "ParticipantPostCallActivity";
     /** Event emitted when contact is blind transferred */
@@ -233,6 +231,8 @@ export declare const CC_EVENTS: {
     readonly CONTACT_RECORDING_RESUME_FAILED: "ContactRecordingResumeFailed";
     /** Event emitted when contact ends */
     readonly CONTACT_ENDED: "ContactEnded";
+    /** Event emitted when contact is merged */
+    readonly CONTACT_MERGED: "ContactMerged";
     /** Event emitted when ending contact fails */
     readonly AGENT_CONTACT_END_FAILED: "AgentContactEndFailed";
     /** Event emitted when agent enters wrap-up state */

package/dist/types/services/core/Utils.d.ts

@@ -1,7 +1,7 @@
 import * as Err from './Err';
 import { LoginOption, WebexRequestPayload } from '../../types';
 import { Failure, AugmentedError } from './GlobalTypes';
-import { TaskData, ConsultTransferPayLoad, ConsultConferenceData, consultConferencePayloadData, Interaction } from '../task/types';
+import { TaskData, ConsultTransferPayLoad, Interaction } from '../task/types';
 export declare const isValidDialNumber: (input: string) => boolean;
 export declare const getStationLoginErrorData: (failure: Failure, loginOption: LoginOption) => {
     message: any;
@@ -51,25 +51,40 @@ export declare const generateTaskErrorObject: (error: any, methodName: string, m
  */
 export declare const createErrDetailsObject: (errObj: WebexRequestPayload) => Err.Details<"Service.reqs.generic.failure">;
 /**
- * Gets the destination agent ID from participants data by finding the first
- * non-customer participant that is not the current agent and is not in wrap-up state.
+ * Gets the consulted agent ID from the media object by finding the agent
+ * in the consult media participants (excluding the current agent).
  *
- * @param participants - The participants data from the interaction
+ * @param media - The media object from the interaction
  * @param agentId - The current agent's ID to exclude from the search
- * @returns The destination agent ID, or empty string if none found
+ * @returns The consulted agent ID, or empty string if none found
  */
-export declare const getDestinationAgentId: (participants: Interaction['participants'], agentId: string) => string;
-export declare const deriveConsultTransferDestinationType: (taskData?: TaskData) => ConsultTransferPayLoad['destinationType'];
+export declare const getConsultedAgentId: (media: Interaction['media'], agentId: string) => string;
 /**
- * Builds consult conference parameter data using EXACT Agent Desktop logic.
- * This matches the Agent Desktop's consultConference implementation exactly.
+ * Gets the destination agent ID for CBT (Capacity Based Team) scenarios.
+ * CBT refers to teams created in Control Hub with capacity-based routing
+ * (as opposed to agent-based routing). This handles cases where the consulted
+ * participant is not directly in participants but can be found by matching
+ * the dial number (dn).
  *
- * @param dataPassed - Original consultation data from Agent Desktop format
- * @param interactionIdPassed - The interaction ID for the task
- * @returns Object with interactionId and ConsultConferenceData matching Agent Desktop format
- * @public
+ * @param interaction - The interaction object
+ * @param consultingAgent - The consulting agent identifier
+ * @returns The destination agent ID for CBT scenarios, or empty string if none found
  */
-export declare const buildConsultConferenceParamData: (dataPassed: consultConferencePayloadData, interactionIdPassed: string) => {
-    interactionId: string;
-    data: ConsultConferenceData;
-};
+export declare const getDestAgentIdForCBT: (interaction: Interaction, consultingAgent: string) => string;
+/**
+ * Calculates the destination agent ID for consult operations.
+ *
+ * @param interaction - The interaction object
+ * @param agentId - The current agent's ID
+ * @returns The destination agent ID
+ */
+export declare const calculateDestAgentId: (interaction: Interaction, agentId: string) => string;
+/**
+ * Calculates the destination agent ID for fetching destination type.
+ *
+ * @param interaction - The interaction object
+ * @param agentId - The current agent's ID
+ * @returns The destination agent ID for determining destination type
+ */
+export declare const calculateDestType: (interaction: Interaction, agentId: string) => string;
+export declare const deriveConsultTransferDestinationType: (taskData?: TaskData) => ConsultTransferPayLoad['destinationType'];

package/dist/types/services/core/constants.d.ts

@@ -53,6 +53,20 @@ export declare const CONNECTIVITY_CHECK_INTERVAL = 5000;
  * @ignore
  */
 export declare const CLOSE_SOCKET_TIMEOUT = 16000;
+/**
+ * Constants for participant types, destination types, and interaction states
+ * @ignore
+ */
+export declare const PARTICIPANT_TYPES: {
+    /** Participant type for Entry Point Dial Number */
+    EP_DN: string;
+    /** Participant type for dial number */
+    DN: string;
+    /** Participant type for Agent */
+    AGENT: string;
+};
+/** Interaction state for consultation */
+export declare const STATE_CONSULT = "consult";
 export declare const METHODS: {
     REQUEST: string;
     UPLOAD_LOGS: string;

package/dist/types/services/task/TaskUtils.d.ts

@@ -1,4 +1,4 @@
-import { ITask } from './types';
+import { Interaction, ITask, TaskData } from './types';
 /**
  * Determines if the given agent is the primary agent (owner) of the task
  * @param task - The task to check
@@ -22,7 +22,63 @@ export declare const isParticipantInMainInteraction: (task: ITask, agentId: stri
 export declare const checkParticipantNotInInteraction: (task: ITask, agentId: string) => boolean;
 /**
  * Determines if a conference is currently in progress based on the number of active agent participants
- * @param task - The task to check for conference status
+ * @param TaskData - The payLoad data to check for conference status
  * @returns true if there are 2 or more active agent participants in the main call, false otherwise
  */
-export declare const getIsConferenceInProgress: (task: ITask) => boolean;
+export declare const getIsConferenceInProgress: (data: TaskData) => boolean;
+/**
+ * Checks if the current agent is a secondary agent in a consultation scenario.
+ * Secondary agents are those who were consulted (not the original call owner).
+ * @param task - The task object containing interaction details
+ * @returns true if this is a secondary agent (consulted party), false otherwise
+ */
+export declare const isSecondaryAgent: (interaction: Interaction) => boolean;
+/**
+ * Checks if the current agent is a secondary EP-DN (Entry Point Dial Number) agent.
+ * This is specifically for telephony consultations to external numbers/entry points.
+ * @param task - The task object containing interaction details
+ * @returns true if this is a secondary EP-DN agent in telephony consultation, false otherwise
+ */
+export declare const isSecondaryEpDnAgent: (interaction: Interaction) => boolean;
+/**
+ * Checks if auto-answer is enabled for the agent participant
+ * @param interaction - The interaction object
+ * @param agentId - Current agent ID
+ * @returns true if auto-answer is enabled, false otherwise
+ */
+export declare const isAutoAnswerEnabled: (interaction: Interaction, agentId: string) => boolean;
+/**
+ * Checks if the interaction is a WebRTC call eligible for auto-answer
+ * @param interaction - The interaction object
+ * @param loginOption - The agent's login option (BROWSER, AGENT_DN, etc.)
+ * @param webRtcEnabled - Whether WebRTC is enabled for the agent
+ * @returns true if this is a WebRTC call, false otherwise
+ */
+export declare const isWebRTCCall: (interaction: Interaction, loginOption: string, webRtcEnabled: boolean) => boolean;
+/**
+ * Checks if the interaction is a digital outbound (Email/SMS)
+ * @param interaction - The interaction object
+ * @returns true if this is a digital outbound, false otherwise
+ */
+export declare const isDigitalOutbound: (interaction: Interaction) => boolean;
+/**
+ * Checks if the outdial was initiated by the current agent
+ * @param interaction - The interaction object
+ * @param agentId - Current agent ID
+ * @returns true if agent initiated the outdial, false otherwise
+ */
+export declare const hasAgentInitiatedOutdial: (interaction: Interaction, agentId: string) => boolean;
+/**
+ * Determines if a task should be auto-answered based on interaction data
+ * Auto-answer logic handles:
+ * 1. WebRTC calls with auto-answer enabled in agent profile
+ * 2. Agent-initiated WebRTC outdial calls
+ * 3. Agent-initiated digital outbound (Email/SMS) without previous transfers
+ *
+ * @param taskData - The task data
+ * @param agentId - Current agent ID
+ * @param loginOption - Agent's login option
+ * @param webRtcEnabled - Whether WebRTC is enabled for the agent
+ * @returns true if task should be auto-answered, false otherwise
+ */
+export declare const shouldAutoAnswerTask: (taskData: TaskData, agentId: string, loginOption: string, webRtcEnabled: boolean) => boolean;

package/dist/types/services/task/constants.d.ts

@@ -32,6 +32,8 @@ export declare const PRESERVED_TASK_DATA_FIELDS: {
     WRAP_UP_REQUIRED: string;
     /** Indicates if a conference is currently in progress (2+ active agents) */
     IS_CONFERENCE_IN_PROGRESS: string;
+    /** Indicates if auto-answer is in progress for this task */
+    IS_AUTO_ANSWERING: string;
 };
 /**
  * Array of task data field names that should not be deleted during reconciliation

package/dist/types/services/task/types.d.ts

@@ -313,6 +313,17 @@ export declare enum TASK_EVENTS {
      * ```
      */
     TASK_REJECT = "task:rejected",
+    /**
+     * Triggered when an outdial call fails
+     * @example
+     * ```typescript
+     * task.on(TASK_EVENTS.TASK_OUTDIAL_FAILED, (reason: string) => {
+     *   console.log('Outdial failed:', reason);
+     *   // Handle outdial failure
+     * });
+     * ```
+     */
+    TASK_OUTDIAL_FAILED = "task:outdialFailed",
     /**
      * Triggered when a task is populated with data
      * @example
@@ -335,6 +346,21 @@ export declare enum TASK_EVENTS {
      * ```
      */
     TASK_OFFER_CONTACT = "task:offerContact",
+    /**
+     * Triggered when a task has been successfully auto-answered
+     * This event is emitted after the SDK automatically accepts a task due to:
+     * - WebRTC calls with auto-answer enabled
+     * - Agent-initiated outdial calls
+     * - Other auto-answer scenarios
+     * @example
+     * ```typescript
+     * task.on(TASK_EVENTS.TASK_AUTO_ANSWERED, (task: ITask) => {
+     *   console.log('Task auto-answered:', task.data.interactionId);
+     *   // Update UI - enable cancel button, etc.
+     * });
+     * ```
+     */
+    TASK_AUTO_ANSWERED = "task:autoAnswered",
     /**
      * Triggered when a conference is being established
      * @example
@@ -444,7 +470,29 @@ export declare enum TASK_EVENTS {
      * });
      * ```
      */
-    TASK_PARTICIPANT_LEFT_FAILED = "task:participantLeftFailed"
+    TASK_PARTICIPANT_LEFT_FAILED = "task:participantLeftFailed",
+    /**
+     * Triggered when a contact is merged
+     * @example
+     * ```typescript
+     * task.on(TASK_EVENTS.TASK_MERGED, (task: ITask) => {
+     *   console.log('Contact merged:', task.data.interactionId);
+     *   // Handle contact merge
+     * });
+     * ```
+     */
+    TASK_MERGED = "task:merged",
+    /**
+     * Triggered when a participant enters post-call activity state
+     * @example
+     * ```typescript
+     * task.on(TASK_EVENTS.TASK_POST_CALL_ACTIVITY, (task: ITask) => {
+     *   console.log('Participant in post-call activity:', task.data.interactionId);
+     *   // Handle post-call activity
+     * });
+     * ```
+     */
+    TASK_POST_CALL_ACTIVITY = "task:postCallActivity"
 }
 /**
  * Represents a customer interaction within the contact center system
@@ -590,6 +638,8 @@ export type Interaction = {
         BLIND_TRANSFER_IN_PROGRESS?: boolean;
         /** Desktop view configuration for Flow Control */
         fcDesktopView?: string;
+        /** Agent ID who initiated the outdial call */
+        outdialAgentId?: string;
     };
     /** Main interaction identifier for related interactions */
     mainInteractionId?: string;
@@ -706,8 +756,14 @@ export type TaskData = {
     isWebCallMute?: boolean;
     /** Identifier for reservation interaction */
     reservationInteractionId?: string;
+    /** Identifier for the reserved agent channel (used for campaign tasks) */
+    reservedAgentChannelId?: string;
     /** Indicates if wrap-up is required for this task */
     wrapUpRequired?: boolean;
+    /** Indicates if auto-answer is in progress for this task */
+    isAutoAnswering?: boolean;
+    /** Indicates if wrap-up is required for this task */
+    agentsPendingWrapUp?: string[];
 };
 /**
  * Type representing an agent contact message within the contact center system
@@ -940,18 +996,6 @@ export type ConsultConferenceData = {
     /** Type of destination (e.g., 'agent', 'queue') */
     destinationType: string;
 };
-/**
- * Legacy consultation conference data type matching Agent Desktop
- * @public
- */
-export type consultConferencePayloadData = {
-    /** Identifier of the agent initiating consult/conference */
-    agentId: string;
-    /** Type of destination (e.g., 'agent', 'queue') */
-    destinationType: string;
-    /** Identifier of the destination agent */
-    destAgentId: string;
-};
 /**
  * Parameters required for cancelling a consult to queue operation
  * @public

package/dist/types.js

@@ -110,10 +110,15 @@ const HTTP_METHODS = exports.HTTP_METHODS = {
  * @ignore
  */
 let LOGGING_LEVEL = exports.LOGGING_LEVEL = /*#__PURE__*/function (LOGGING_LEVEL) {
+  /** Critical failures that require immediate attention */
   LOGGING_LEVEL["error"] = "ERROR";
+  /** Important issues that don't prevent the system from working */
   LOGGING_LEVEL["warn"] = "WARN";
+  /** General informational logs */
   LOGGING_LEVEL["log"] = "LOG";
+  /** Detailed information about system operation */
   LOGGING_LEVEL["info"] = "INFO";
+  /** Highly detailed diagnostic information */
   LOGGING_LEVEL["trace"] = "TRACE";
   return LOGGING_LEVEL;
 }({});

package/dist/types.js.map

@@ -1 +1 @@
-{"version":3,"names":["HTTP_METHODS","exports","GET","POST","PATCH","PUT","DELETE","LOGGING_LEVEL","LoginOption","AGENT_DN","EXTENSION","BROWSER"],"sources":["types.ts"],"sourcesContent":["import {CallingClientConfig} from '@webex/calling';\nimport {\n  SubmitBehavioralEvent,\n  SubmitOperationalEvent,\n  SubmitBusinessEvent,\n} from '@webex/internal-plugin-metrics/src/metrics.types';\nimport * as Agent from './services/agent/types';\nimport * as Contact from './services/task/types';\nimport {Profile} from './services/config/types';\nimport {PaginatedResponse, BaseSearchParams} from './utils/PageCache';\n\n/**\n * Generic type for converting a const enum object into a union type of its values.\n * @template T The enum object type\n * @internal\n * @ignore\n */\ntype Enum<T extends Record<string, unknown>> = T[keyof T];\n\n/**\n * HTTP methods supported by WebexRequest.\n * @enum {string}\n * @public\n * @example\n * const method: HTTP_METHODS = HTTP_METHODS.GET;\n * @ignore\n */\nexport const HTTP_METHODS = {\n  /** HTTP GET method for retrieving data */\n  GET: 'GET',\n  /** HTTP POST method for creating resources */\n  POST: 'POST',\n  /** HTTP PATCH method for partial updates */\n  PATCH: 'PATCH',\n  /** HTTP PUT method for complete updates */\n  PUT: 'PUT',\n  /** HTTP DELETE method for removing resources */\n  DELETE: 'DELETE',\n} as const;\n\n/**\n * Union type of HTTP methods.\n * @public\n * @example\n * function makeRequest(method: HTTP_METHODS) { ... }\n * @ignore\n */\nexport type HTTP_METHODS = Enum<typeof HTTP_METHODS>;\n\n/**\n * Payload for making requests to Webex APIs.\n * @public\n * @example\n * const payload: WebexRequestPayload = {\n *   service: 'identity',\n *   resource: '/users',\n *   method: HTTP_METHODS.GET\n * };\n * @ignore\n */\nexport type WebexRequestPayload = {\n  /** Service name to target */\n  service?: string;\n  /** Resource path within the service */\n  resource?: string;\n  /** HTTP method to use */\n  method?: HTTP_METHODS;\n  /** Full URI if not using service/resource pattern */\n  uri?: string;\n  /** Whether to add authorization header */\n  addAuthHeader?: boolean;\n  /** Custom headers to include in request */\n  headers?: {\n    [key: string]: string | null;\n  };\n  /** Request body data */\n  body?: object;\n  /** Expected response status code */\n  statusCode?: number;\n  /** Whether to parse response as JSON */\n  json?: boolean;\n};\n\n/**\n * Event listener function type.\n * @internal\n * @ignore\n */\ntype Listener = (e: string, data?: unknown) => void;\n\n/**\n * Event listener removal function type.\n * @internal\n * @ignore\n */\ntype ListenerOff = (e: string) => void;\n\n/**\n * Service host configuration.\n * @internal\n * @ignore\n */\ntype ServiceHost = {\n  /** Host URL/domain for the service */\n  host: string;\n  /** Time-to-live in seconds */\n  ttl: number;\n  /** Priority level for load balancing (lower is higher priority) */\n  priority: number;\n  /** Unique identifier for this host */\n  id: string;\n  /** Whether this is the home cluster for the user */\n  homeCluster?: boolean;\n};\n\n/**\n * Configuration options for the Contact Center Plugin.\n * @interface CCPluginConfig\n * @public\n * @example\n * const config: CCPluginConfig = {\n *   allowMultiLogin: true,\n *   allowAutomatedRelogin: false,\n *   clientType: 'browser',\n *   isKeepAliveEnabled: true,\n *   force: false,\n *   metrics: { clientName: 'myClient', clientType: 'browser' },\n *   logging: { enable: true, verboseEvents: false },\n *   callingClientConfig: { ... }\n * };\n */\nexport interface CCPluginConfig {\n  /** Whether to allow multiple logins from different devices */\n  allowMultiLogin: boolean;\n  /** Whether to automatically attempt relogin on connection loss */\n  allowAutomatedRelogin: boolean;\n  /** The type of client making the connection */\n  clientType: string;\n  /** Whether to enable keep-alive messages */\n  isKeepAliveEnabled: boolean;\n  /** Whether to force registration */\n  force: boolean;\n  /** Metrics configuration */\n  metrics: {\n    /** Name of the client for metrics */\n    clientName: string;\n    /** Type of client for metrics */\n    clientType: string;\n  };\n  /** Logging configuration */\n  logging: {\n    /** Whether to enable logging */\n    enable: boolean;\n    /** Whether to log verbose events */\n    verboseEvents: boolean;\n  };\n  /** Configuration for the calling client */\n  callingClientConfig: CallingClientConfig;\n}\n\n/**\n * Logger interface for standardized logging throughout the plugin.\n * @public\n * @example\n * logger.log('This is a log message');\n * logger.error('This is an error message');\n * @ignore\n */\nexport type Logger = {\n  /** Log general messages */\n  log: (payload: string) => void;\n  /** Log error messages */\n  error: (payload: string) => void;\n  /** Log warning messages */\n  warn: (payload: string) => void;\n  /** Log informational messages */\n  info: (payload: string) => void;\n  /** Log detailed trace messages */\n  trace: (payload: string) => void;\n  /** Log debug messages */\n  debug: (payload: string) => void;\n};\n\n/**\n * Contextual information for log entries.\n * @public\n * @ignore\n */\nexport interface LogContext {\n  /** Module name where the log originated */\n  module?: string;\n  /** Method name where the log originated */\n  method?: string;\n  interactionId?: string;\n  trackingId?: string;\n  /** Additional structured data to include in logs */\n  data?: Record<string, any>;\n  /** Error object to include in logs */\n  error?: Error | unknown;\n}\n\n/**\n * Available logging severity levels.\n * @enum {string}\n * @public\n * @example\n * const level: LOGGING_LEVEL = LOGGING_LEVEL.error;\n * @ignore\n */\nexport enum LOGGING_LEVEL {\n  /** Critical failures that require immediate attention */\n  error = 'ERROR',\n  /** Important issues that don't prevent the system from working */\n  warn = 'WARN',\n  /** General informational logs */\n  log = 'LOG',\n  /** Detailed information about system operation */\n  info = 'INFO',\n  /** Highly detailed diagnostic information */\n  trace = 'TRACE',\n}\n\n/**\n * Metadata for log uploads.\n * @public\n * @example\n * const meta: LogsMetaData = { feedbackId: 'fb123', correlationId: 'corr456' };\n * @ignore\n */\nexport type LogsMetaData = {\n  /** Optional feedback ID to associate with logs */\n  feedbackId?: string;\n  /** Optional correlation ID to track related operations */\n  correlationId?: string;\n};\n\n/**\n * Response from uploading logs to the server.\n * @public\n * @example\n * const response: UploadLogsResponse = { trackingid: 'track123', url: 'https://...', userId: 'user1' };\n */\nexport type UploadLogsResponse = {\n  /** Tracking ID for the upload request */\n  trackingid?: string;\n  /** URL where the logs can be accessed */\n  url?: string;\n  /** ID of the user who uploaded logs */\n  userId?: string;\n  /** Feedback ID associated with the logs */\n  feedbackId?: string;\n  /** Correlation ID for tracking related operations */\n  correlationId?: string;\n};\n\n/**\n * Internal Webex SDK interfaces needed for plugin integration.\n * @internal\n * @ignore\n */\ninterface IWebexInternal {\n  /** Mercury service for real-time messaging */\n  mercury: {\n    /** Register an event listener */\n    on: Listener;\n    /** Remove an event listener */\n    off: ListenerOff;\n    /** Establish a connection to the Mercury service */\n    connect: () => Promise<void>;\n    /** Disconnect from the Mercury service */\n    disconnect: () => Promise<void>;\n    /** Whether Mercury is currently connected */\n    connected: boolean;\n    /** Whether Mercury is in the process of connecting */\n    connecting: boolean;\n  };\n  /** Device information */\n  device: {\n    /** Current WDM URL */\n    url: string;\n    /** Current user's ID */\n    userId: string;\n    /** Current organization ID */\n    orgId: string;\n    /** Device version */\n    version: string;\n    /** Calling behavior configuration */\n    callingBehavior: string;\n  };\n  /** Presence service */\n  presence: unknown;\n  /** Services discovery and management */\n  services: {\n    /** Get a service URL by name */\n    get: (service: string) => string;\n    /** Wait for service catalog to be loaded */\n    waitForCatalog: (service: string) => Promise<void>;\n    /** Host catalog for service discovery */\n    _hostCatalog: Record<string, ServiceHost[]>;\n    /** Service URLs cache */\n    _serviceUrls: {\n      /** Mobius calling service */\n      mobius: string;\n      /** Identity service */\n      identity: string;\n      /** Janus media server */\n      janus: string;\n      /** WDM (WebEx Device Management) service */\n      wdm: string;\n      /** BroadWorks IDP proxy service */\n      broadworksIdpProxy: string;\n      /** Hydra API service */\n      hydra: string;\n      /** Mercury API service */\n      mercuryApi: string;\n      /** UC Management gateway service */\n      'ucmgmt-gateway': string;\n      /** Contacts service */\n      contactsService: string;\n    };\n  };\n  /** Metrics collection services */\n  newMetrics: {\n    /** Submit behavioral events (user actions) */\n    submitBehavioralEvent: SubmitBehavioralEvent;\n    /** Submit operational events (system operations) */\n    submitOperationalEvent: SubmitOperationalEvent;\n    /** Submit business events (business outcomes) */\n    submitBusinessEvent: SubmitBusinessEvent;\n  };\n  /** Support functionality */\n  support: {\n    /** Submit logs to server */\n    submitLogs: (\n      metaData: LogsMetaData,\n      logs: string,\n      options: {\n        /** Whether to submit full logs or just differences */\n        type: 'diff' | 'full';\n      }\n    ) => Promise<UploadLogsResponse>;\n  };\n}\n\n/**\n * Interface representing the WebexSDK core functionality.\n * @interface WebexSDK\n * @public\n * @example\n * const sdk: WebexSDK = ...;\n * sdk.request({ service: 'identity', resource: '/users', method: HTTP_METHODS.GET });\n * @ignore\n */\nexport interface WebexSDK {\n  /** Version of the WebexSDK */\n  version: string;\n  /** Whether the SDK can authorize requests */\n  canAuthorize: boolean;\n  /** Credentials management */\n  credentials: {\n    /** Get the user token for authentication */\n    getUserToken: () => Promise<string>;\n    /** Get the organization ID */\n    getOrgId: () => string;\n  };\n  /** Whether the SDK is ready for use */\n  ready: boolean;\n  /** Make a request to the Webex APIs */\n  request: <T>(payload: WebexRequestPayload) => Promise<T>;\n  /** Register a one-time event handler */\n  once: (event: string, callBack: () => void) => void;\n  /** Internal plugins and services */\n  internal: IWebexInternal;\n  /** Logger instance */\n  logger: Logger;\n}\n\n/**\n * An interface for the `ContactCenter` class.\n * The `ContactCenter` package is designed to provide a set of APIs to perform various operations for the Agent flow within Webex Contact Center.\n * @public\n * @example\n * const cc: IContactCenter = ...;\n * cc.register().then(profile => { ... });\n * @ignore\n */\nexport interface IContactCenter {\n  /**\n   * Initialize the CC SDK by setting up the contact center mercury connection.\n   * This establishes WebSocket connectivity for real-time communication.\n   *\n   * @returns A Promise that resolves to the agent's profile upon successful registration\n   * @public\n   * @example\n   * cc.register().then(profile => { ... });\n   */\n  register(): Promise<Profile>;\n}\n\n/**\n * Generic HTTP response structure.\n * @public\n * @example\n * const response: IHttpResponse = { body: {}, statusCode: 200, method: 'GET', headers: {}, url: '...' };\n * @ignore\n */\nexport interface IHttpResponse {\n  /** Response body content */\n  body: any;\n  /** HTTP status code */\n  statusCode: number;\n  /** HTTP method used for the request */\n  method: string;\n  /** Response headers */\n  headers: Headers;\n  /** Request URL */\n  url: string;\n}\n\n/**\n * Supported login options for agent authentication.\n * @public\n * @example\n * const option: LoginOption = LoginOption.AGENT_DN;\n * @ignore\n */\nexport const LoginOption = {\n  /** Login using agent's direct number */\n  AGENT_DN: 'AGENT_DN',\n  /** Login using an extension number */\n  EXTENSION: 'EXTENSION',\n  /** Login using browser WebRTC capabilities */\n  BROWSER: 'BROWSER',\n} as const;\n\n/**\n * Union type of login options.\n * @public\n * @example\n * function login(option: LoginOption) { ... }\n * @ignore\n */\nexport type LoginOption = Enum<typeof LoginOption>;\n\n/**\n * Request payload for subscribing to the contact center websocket.\n * @public\n * @example\n * const req: SubscribeRequest = { force: true, isKeepAliveEnabled: true, clientType: 'browser', allowMultiLogin: false };\n * @ignore\n */\nexport type SubscribeRequest = {\n  /** Whether to force connection even if another exists */\n  force: boolean;\n  /** Whether to send keepalive messages */\n  isKeepAliveEnabled: boolean;\n  /** Type of client connecting */\n  clientType: string;\n  /** Whether to allow login from multiple devices */\n  allowMultiLogin: boolean;\n};\n\n/**\n * Represents the response from getListOfTeams method.\n * Teams are groups of agents that can be managed together.\n * @public\n * @example\n * const team: Team = { id: 'team1', name: 'Support', desktopLayoutId: 'layout1' };\n * @ignore\n */\nexport type Team = {\n  /**\n   * Unique identifier of the team.\n   */\n  id: string;\n\n  /**\n   * Display name of the team.\n   */\n  name: string;\n\n  /**\n   * Associated desktop layout ID for the team.\n   * Controls how the agent desktop is displayed for team members.\n   */\n  desktopLayoutId?: string;\n};\n\n/**\n * Represents the request to perform agent login.\n * @public\n * @example\n * const login: AgentLogin = { dialNumber: '1234', teamId: 'team1', loginOption: LoginOption.AGENT_DN };\n */\nexport type AgentLogin = {\n  /**\n   * A dialNumber field contains the number to dial such as a route point or extension.\n   * Required for AGENT_DN and EXTENSION login options.\n   */\n  dialNumber?: string;\n\n  /**\n   * The unique ID representing a team of users.\n   * The agent must belong to this team.\n   */\n  teamId: string;\n\n  /**\n   * The loginOption field specifies the type of login method.\n   * Controls how calls are delivered to the agent.\n   */\n  loginOption: LoginOption;\n};\n\n/**\n * Represents the request to update agent profile settings.\n * @public\n * @example\n * const update: AgentProfileUpdate = { loginOption: LoginOption.BROWSER, dialNumber: '5678' };\n */\nexport type AgentProfileUpdate = Pick<AgentLogin, 'loginOption' | 'dialNumber' | 'teamId'>;\n\n/**\n * Union type for all possible request body types.\n * @internal\n * @ignore\n */\nexport type RequestBody =\n  | SubscribeRequest\n  | Agent.Logout\n  | Agent.UserStationLogin\n  | Agent.StateChange\n  | Agent.BuddyAgents\n  | Contact.HoldResumePayload\n  | Contact.ResumeRecordingPayload\n  | Contact.ConsultPayload\n  | Contact.ConsultEndAPIPayload // API Payload accepts only QueueId wheres SDK API allows more params\n  | Contact.TransferPayLoad\n  | Contact.ConsultTransferPayLoad\n  | Contact.cancelCtq\n  | Contact.WrapupPayLoad\n  | Contact.DialerPayload;\n\n/**\n * Represents the options to fetch buddy agents for the logged in agent.\n * Buddy agents are other agents who can be consulted or transfered to.\n * @public\n * @example\n * const opts: BuddyAgents = { mediaType: 'telephony', state: 'Available' };\n * @ignore\n */\nexport type BuddyAgents = {\n  /**\n   * The media type channel to filter buddy agents.\n   * Determines which channel capability the returned agents must have.\n   */\n  mediaType: 'telephony' | 'chat' | 'social' | 'email';\n\n  /**\n   * Optional filter for agent state.\n   * If specified, returns only agents in that state.\n   * If omitted, returns both available and idle agents.\n   */\n  state?: 'Available' | 'Idle';\n};\n\n/**\n * Generic error structure for Contact Center SDK errors.\n * Contains detailed information about the error context.\n * @public\n * @example\n * const err: GenericError = new Error('Failed');\n * err.details = { type: 'ERR', orgId: 'org1', trackingId: 'track1', data: {} };\n * @ignore\n */\nexport interface GenericError extends Error {\n  /** Structured details about the error */\n  details: {\n    /** Error type identifier */\n    type: string;\n    /** Organization ID where the error occurred */\n    orgId: string;\n    /** Unique tracking ID for the error */\n    trackingId: string;\n    /** Additional error context data */\n    data: Record<string, any>;\n  };\n}\n\n/**\n * Response type for station login operations.\n * Either a success response with agent details or an error.\n * @public\n * @example\n * function handleLogin(resp: StationLoginResponse) { ... }\n */\nexport type StationLoginResponse = Agent.StationLoginSuccessResponse | Error;\n\n/**\n * Response type for station logout operations.\n * Either a success response with logout details or an error.\n * @public\n * @example\n * function handleLogout(resp: StationLogoutResponse) { ... }\n */\nexport type StationLogoutResponse = Agent.LogoutSuccess | Error;\n\n/**\n * Response type for station relogin operations.\n * Either a success response with relogin details or an error.\n * @public\n * @example\n * function handleReLogin(resp: StationReLoginResponse) { ... }\n * @ignore\n */\nexport type StationReLoginResponse = Agent.ReloginSuccess | Error;\n\n/**\n * Response type for agent state change operations.\n * Either a success response with state change details or an error.\n * @public\n * @example\n * function handleStateChange(resp: SetStateResponse) { ... }\n * @ignore\n */\nexport type SetStateResponse = Agent.StateChangeSuccess | Error;\n\n/**\n * AddressBook types\n */\nexport interface AddressBookEntry {\n  id: string;\n  organizationId?: string;\n  version?: number;\n  name: string;\n  number: string;\n  createdTime?: number;\n  lastUpdatedTime?: number;\n}\n\nexport type AddressBookEntriesResponse = PaginatedResponse<AddressBookEntry>;\n\nexport interface AddressBookEntrySearchParams extends BaseSearchParams {\n  addressBookId?: string;\n}\n\n/**\n * EntryPointRecord types\n */\nexport interface EntryPointRecord {\n  id: string;\n  name: string;\n  description?: string;\n  type: string;\n  isActive: boolean;\n  orgId: string;\n  createdAt?: string;\n  updatedAt?: string;\n  settings?: Record<string, any>;\n}\n\nexport type EntryPointListResponse = PaginatedResponse<EntryPointRecord>;\nexport type EntryPointSearchParams = BaseSearchParams;\n\n/**\n * Queue types\n */\nexport interface QueueSkillRequirement {\n  organizationId?: string;\n  id?: string;\n  version?: number;\n  skillId: string;\n  skillName?: string;\n  skillType?: string;\n  condition: string;\n  skillValue: string;\n  createdTime?: number;\n  lastUpdatedTime?: number;\n}\n\nexport interface QueueAgent {\n  id: string;\n  ciUserId?: string;\n}\n\nexport interface AgentGroup {\n  teamId: string;\n}\n\nexport interface CallDistributionGroup {\n  agentGroups: AgentGroup[];\n  order: number;\n  duration?: number;\n}\n\nexport interface AssistantSkillMapping {\n  assistantSkillId?: string;\n  assistantSkillUpdatedTime?: number;\n}\n\n/**\n * Configuration for a contact service queue\n * @public\n */\nexport interface ContactServiceQueue {\n  /** Organization ID */\n  organizationId?: string;\n  /** Unique identifier for the queue */\n  id?: string;\n  /** Version of the queue */\n  version?: number;\n  /** Name of the Contact Service Queue */\n  name: string;\n  /** Description of the queue */\n  description?: string;\n  /** Queue type (INBOUND, OUTBOUND) */\n  queueType: 'INBOUND' | 'OUTBOUND';\n  /** Whether to check agent availability */\n  checkAgentAvailability: boolean;\n  /** Channel type (TELEPHONY, EMAIL, SOCIAL_CHANNEL, CHAT, etc.) */\n  channelType: 'TELEPHONY' | 'EMAIL' | 'FAX' | 'CHAT' | 'VIDEO' | 'OTHERS' | 'SOCIAL_CHANNEL';\n  /** Social channel type for SOCIAL_CHANNEL channelType */\n  socialChannelType?:\n    | 'MESSAGEBIRD'\n    | 'MESSENGER'\n    | 'WHATSAPP'\n    | 'APPLE_BUSINESS_CHAT'\n    | 'GOOGLE_BUSINESS_MESSAGES';\n  /** Service level threshold in seconds */\n  serviceLevelThreshold: number;\n  /** Maximum number of simultaneous contacts */\n  maxActiveContacts: number;\n  /** Maximum time in queue in seconds */\n  maxTimeInQueue: number;\n  /** Default music in queue media file ID */\n  defaultMusicInQueueMediaFileId: string;\n  /** Timezone for routing strategies */\n  timezone?: string;\n  /** Whether the queue is active */\n  active: boolean;\n  /** Whether outdial campaign is enabled */\n  outdialCampaignEnabled?: boolean;\n  /** Whether monitoring is permitted */\n  monitoringPermitted: boolean;\n  /** Whether parking is permitted */\n  parkingPermitted: boolean;\n  /** Whether recording is permitted */\n  recordingPermitted: boolean;\n  /** Whether recording all calls is permitted */\n  recordingAllCallsPermitted: boolean;\n  /** Whether pausing recording is permitted */\n  pauseRecordingPermitted: boolean;\n  /** Recording pause duration in seconds */\n  recordingPauseDuration?: number;\n  /** Control flow script URL */\n  controlFlowScriptUrl: string;\n  /** IVR requeue URL */\n  ivrRequeueUrl: string;\n  /** Overflow number for telephony */\n  overflowNumber?: string;\n  /** Vendor ID */\n  vendorId?: string;\n  /** Routing type */\n  routingType: 'LONGEST_AVAILABLE_AGENT' | 'SKILLS_BASED' | 'CIRCULAR' | 'LINEAR';\n  /** Skills-based routing type */\n  skillBasedRoutingType?: 'LONGEST_AVAILABLE_AGENT' | 'BEST_AVAILABLE_AGENT';\n  /** Queue routing type */\n  queueRoutingType: 'TEAM_BASED' | 'SKILL_BASED' | 'AGENT_BASED';\n  /** Queue skill requirements */\n  queueSkillRequirements?: QueueSkillRequirement[];\n  /** List of agents for agent-based queue */\n  agents?: QueueAgent[];\n  /** Call distribution groups */\n  callDistributionGroups: CallDistributionGroup[];\n  /** XSP version */\n  xspVersion?: string;\n  /** Subscription ID */\n  subscriptionId?: string;\n  /** Assistant skill mapping */\n  assistantSkill?: AssistantSkillMapping;\n  /** Whether this is a system default queue */\n  systemDefault?: boolean;\n  /** User who last updated agents list */\n  agentsLastUpdatedByUserName?: string;\n  /** Email of user who last updated agents list */\n  agentsLastUpdatedByUserEmailPrefix?: string;\n  /** When agents list was last updated */\n  agentsLastUpdatedTime?: number;\n  /** Creation timestamp in epoch millis */\n  createdTime?: number;\n  /** Last updated timestamp in epoch millis */\n  lastUpdatedTime?: number;\n}\n\nexport type ContactServiceQueuesResponse = PaginatedResponse<ContactServiceQueue>;\n\nexport interface 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+{"version":3,"names":["HTTP_METHODS","exports","GET","POST","PATCH","PUT","DELETE","LOGGING_LEVEL","LoginOption","AGENT_DN","EXTENSION","BROWSER"],"sources":["types.ts"],"sourcesContent":["import {CallingClientConfig} from '@webex/calling';\nimport {\n  SubmitBehavioralEvent,\n  SubmitOperationalEvent,\n  SubmitBusinessEvent,\n} from '@webex/internal-plugin-metrics/src/metrics.types';\nimport * as Agent from './services/agent/types';\nimport * as Contact from './services/task/types';\nimport {Profile} from './services/config/types';\nimport {PaginatedResponse, BaseSearchParams} from './utils/PageCache';\n\n/**\n * Generic type for converting a const enum object into a union type of its values.\n * @template T The enum object type\n * @internal\n * @ignore\n */\ntype Enum<T extends Record<string, unknown>> = T[keyof T];\n\n/**\n * HTTP methods supported by WebexRequest.\n * @enum {string}\n * @public\n * @example\n * const method: HTTP_METHODS = HTTP_METHODS.GET;\n * @ignore\n */\nexport const HTTP_METHODS = {\n  /** HTTP GET method for retrieving data */\n  GET: 'GET',\n  /** HTTP POST method for creating resources */\n  POST: 'POST',\n  /** HTTP PATCH method for partial updates */\n  PATCH: 'PATCH',\n  /** HTTP PUT method for complete updates */\n  PUT: 'PUT',\n  /** HTTP DELETE method for removing resources */\n  DELETE: 'DELETE',\n} as const;\n\n/**\n * Union type of HTTP methods.\n * @public\n * @example\n * function makeRequest(method: HTTP_METHODS) { ... }\n * @ignore\n */\nexport type HTTP_METHODS = Enum<typeof HTTP_METHODS>;\n\n/**\n * Payload for making requests to Webex APIs.\n * @public\n * @example\n * const payload: WebexRequestPayload = {\n *   service: 'identity',\n *   resource: '/users',\n *   method: HTTP_METHODS.GET\n * };\n * @ignore\n */\nexport type WebexRequestPayload = {\n  /** Service name to target */\n  service?: string;\n  /** Resource path within the service */\n  resource?: string;\n  /** HTTP method to use */\n  method?: HTTP_METHODS;\n  /** Full URI if not using service/resource pattern */\n  uri?: string;\n  /** Whether to add authorization header */\n  addAuthHeader?: boolean;\n  /** Custom headers to include in request */\n  headers?: {\n    [key: string]: string | null;\n  };\n  /** Request body data */\n  body?: object;\n  /** Expected response status code */\n  statusCode?: number;\n  /** Whether to parse response as JSON */\n  json?: boolean;\n};\n\n/**\n * Event listener function type.\n * @internal\n * @ignore\n */\ntype Listener = (e: string, data?: unknown) => void;\n\n/**\n * Event listener removal function type.\n * @internal\n * @ignore\n */\ntype ListenerOff = (e: string) => void;\n\n/**\n * Service host configuration.\n * @internal\n * @ignore\n */\ntype ServiceHost = {\n  /** Host URL/domain for the service */\n  host: string;\n  /** Time-to-live in seconds */\n  ttl: number;\n  /** Priority level for load balancing (lower is higher priority) */\n  priority: number;\n  /** Unique identifier for this host */\n  id: string;\n  /** Whether this is the home cluster for the user */\n  homeCluster?: boolean;\n};\n\n/**\n * Configuration options for the Contact Center Plugin.\n * @interface CCPluginConfig\n * @public\n * @example\n * const config: CCPluginConfig = {\n *   allowMultiLogin: true,\n *   allowAutomatedRelogin: false,\n *   clientType: 'browser',\n *   isKeepAliveEnabled: true,\n *   force: false,\n *   metrics: { clientName: 'myClient', clientType: 'browser' },\n *   logging: { enable: true, verboseEvents: false },\n *   callingClientConfig: { ... }\n * };\n */\nexport interface CCPluginConfig {\n  /** Whether to allow multiple logins from different devices */\n  allowMultiLogin: boolean;\n  /** Whether to automatically attempt relogin on connection loss */\n  allowAutomatedRelogin: boolean;\n  /** The type of client making the connection */\n  clientType: string;\n  /** Whether to enable keep-alive messages */\n  isKeepAliveEnabled: boolean;\n  /** Whether to force registration */\n  force: boolean;\n  /** Metrics configuration */\n  metrics: {\n    /** Name of the client for metrics */\n    clientName: string;\n    /** Type of client for metrics */\n    clientType: string;\n  };\n  /** Logging configuration */\n  logging: {\n    /** Whether to enable logging */\n    enable: boolean;\n    /** Whether to log verbose events */\n    verboseEvents: boolean;\n  };\n  /** Configuration for the calling client */\n  callingClientConfig: CallingClientConfig;\n}\n\n/**\n * Logger interface for standardized logging throughout the plugin.\n * @public\n * @example\n * logger.log('This is a log message');\n * logger.error('This is an error message');\n * @ignore\n */\nexport type Logger = {\n  /** Log general messages */\n  log: (payload: string) => void;\n  /** Log error messages */\n  error: (payload: string) => void;\n  /** Log warning messages */\n  warn: (payload: string) => void;\n  /** Log informational messages */\n  info: (payload: string) => void;\n  /** Log detailed trace messages */\n  trace: (payload: string) => void;\n  /** Log debug messages */\n  debug: (payload: string) => void;\n};\n\n/**\n * Contextual information for log entries.\n * @public\n * @ignore\n */\nexport interface LogContext {\n  /** Module name where the log originated */\n  module?: string;\n  /** Method name where the log originated */\n  method?: string;\n  interactionId?: string;\n  trackingId?: string;\n  /** Additional structured data to include in logs */\n  data?: Record<string, any>;\n  /** Error object to include in logs */\n  error?: Error | unknown;\n}\n\n/**\n * Available logging severity levels.\n * @enum {string}\n * @public\n * @example\n * const level: LOGGING_LEVEL = LOGGING_LEVEL.error;\n * @ignore\n */\nexport enum LOGGING_LEVEL {\n  /** Critical failures that require immediate attention */\n  error = 'ERROR',\n  /** Important issues that don't prevent the system from working */\n  warn = 'WARN',\n  /** General informational logs */\n  log = 'LOG',\n  /** Detailed information about system operation */\n  info = 'INFO',\n  /** Highly detailed diagnostic information */\n  trace = 'TRACE',\n}\n\n/**\n * Metadata for log uploads.\n * @public\n * @example\n * const meta: LogsMetaData = { feedbackId: 'fb123', correlationId: 'corr456' };\n * @ignore\n */\nexport type LogsMetaData = {\n  /** Optional feedback ID to associate with logs */\n  feedbackId?: string;\n  /** Optional correlation ID to track related operations */\n  correlationId?: string;\n};\n\n/**\n * Response from uploading logs to the server.\n * @public\n * @example\n * const response: UploadLogsResponse = { trackingid: 'track123', url: 'https://...', userId: 'user1' };\n */\nexport type UploadLogsResponse = {\n  /** Tracking ID for the upload request */\n  trackingid?: string;\n  /** URL where the logs can be accessed */\n  url?: string;\n  /** ID of the user who uploaded logs */\n  userId?: string;\n  /** Feedback ID associated with the logs */\n  feedbackId?: string;\n  /** Correlation ID for tracking related operations */\n  correlationId?: string;\n};\n\n/**\n * Internal Webex SDK interfaces needed for plugin integration.\n * @internal\n * @ignore\n */\ninterface IWebexInternal {\n  /** Mercury service for real-time messaging */\n  mercury: {\n    /** Register an event listener */\n    on: Listener;\n    /** Remove an event listener */\n    off: ListenerOff;\n    /** Establish a connection to the Mercury service */\n    connect: () => Promise<void>;\n    /** Disconnect from the Mercury service */\n    disconnect: () => Promise<void>;\n    /** Whether Mercury is currently connected */\n    connected: boolean;\n    /** Whether Mercury is in the process of connecting */\n    connecting: boolean;\n  };\n  /** Device information */\n  device: {\n    /** Current WDM URL */\n    url: string;\n    /** Current user's ID */\n    userId: string;\n    /** Current organization ID */\n    orgId: string;\n    /** Device version */\n    version: string;\n    /** Calling behavior configuration */\n    callingBehavior: string;\n  };\n  /** Presence service */\n  presence: unknown;\n  /** Services discovery and management */\n  services: {\n    /** Get a service URL by name */\n    get: (service: string) => string;\n    /** Wait for service catalog to be loaded */\n    waitForCatalog: (service: string) => Promise<void>;\n    /** Host catalog for service discovery */\n    _hostCatalog: Record<string, ServiceHost[]>;\n    /** Service URLs cache */\n    _serviceUrls: {\n      /** Mobius calling service */\n      mobius: string;\n      /** Identity service */\n      identity: string;\n      /** Janus media server */\n      janus: string;\n      /** WDM (WebEx Device Management) service */\n      wdm: string;\n      /** BroadWorks IDP proxy service */\n      broadworksIdpProxy: string;\n      /** Hydra API service */\n      hydra: string;\n      /** Mercury API service */\n      mercuryApi: string;\n      /** UC Management gateway service */\n      'ucmgmt-gateway': string;\n      /** Contacts service */\n      contactsService: string;\n    };\n  };\n  /** Metrics collection services */\n  newMetrics: {\n    /** Submit behavioral events (user actions) */\n    submitBehavioralEvent: SubmitBehavioralEvent;\n    /** Submit operational events (system operations) */\n    submitOperationalEvent: SubmitOperationalEvent;\n    /** Submit business events (business outcomes) */\n    submitBusinessEvent: SubmitBusinessEvent;\n  };\n  /** Support functionality */\n  support: {\n    /** Submit logs to server */\n    submitLogs: (\n      metaData: LogsMetaData,\n      logs: string,\n      options: {\n        /** Whether to submit full logs or just differences */\n        type: 'diff' | 'full';\n      }\n    ) => Promise<UploadLogsResponse>;\n  };\n}\n\n/**\n * Interface representing the WebexSDK core functionality.\n * @interface WebexSDK\n * @public\n * @example\n * const sdk: WebexSDK = ...;\n * sdk.request({ service: 'identity', resource: '/users', method: HTTP_METHODS.GET });\n * @ignore\n */\nexport interface WebexSDK {\n  /** Version of the WebexSDK */\n  version: string;\n  /** Whether the SDK can authorize requests */\n  canAuthorize: boolean;\n  /** Credentials management */\n  credentials: {\n    /** Get the user token for authentication */\n    getUserToken: () => Promise<string>;\n    /** Get the organization ID */\n    getOrgId: () => string;\n  };\n  /** Whether the SDK is ready for use */\n  ready: boolean;\n  /** Make a request to the Webex APIs */\n  request: <T>(payload: WebexRequestPayload) => Promise<T>;\n  /** Register a one-time event handler */\n  once: (event: string, callBack: () => void) => void;\n  /** Internal plugins and services */\n  internal: IWebexInternal;\n  /** Logger instance */\n  logger: Logger;\n}\n\n/**\n * An interface for the `ContactCenter` class.\n * The `ContactCenter` package is designed to provide a set of APIs to perform various operations for the Agent flow within Webex Contact Center.\n * @public\n * @example\n * const cc: IContactCenter = ...;\n * cc.register().then(profile => { ... });\n * @ignore\n */\nexport interface IContactCenter {\n  /**\n   * Initialize the CC SDK by setting up the contact center mercury connection.\n   * This establishes WebSocket connectivity for real-time communication.\n   *\n   * @returns A Promise that resolves to the agent's profile upon successful registration\n   * @public\n   * @example\n   * cc.register().then(profile => { ... });\n   */\n  register(): Promise<Profile>;\n}\n\n/**\n * Generic HTTP response structure.\n * @public\n * @example\n * const response: IHttpResponse = { body: {}, statusCode: 200, method: 'GET', headers: {}, url: '...' };\n * @ignore\n */\nexport interface IHttpResponse {\n  /** Response body content */\n  body: any;\n  /** HTTP status code */\n  statusCode: number;\n  /** HTTP method used for the request */\n  method: string;\n  /** Response headers */\n  headers: Headers;\n  /** Request URL */\n  url: string;\n}\n\n/**\n * Supported login options for agent authentication.\n * @public\n * @example\n * const option: LoginOption = LoginOption.AGENT_DN;\n * @ignore\n */\nexport const LoginOption = {\n  /** Login using agent's direct number */\n  AGENT_DN: 'AGENT_DN',\n  /** Login using an extension number */\n  EXTENSION: 'EXTENSION',\n  /** Login using browser WebRTC capabilities */\n  BROWSER: 'BROWSER',\n} as const;\n\n/**\n * Union type of login options.\n * @public\n * @example\n * function login(option: LoginOption) { ... }\n * @ignore\n */\nexport type LoginOption = Enum<typeof LoginOption>;\n\n/**\n * Request payload for subscribing to the contact center websocket.\n * @public\n * @example\n * const req: SubscribeRequest = { force: true, isKeepAliveEnabled: true, clientType: 'browser', allowMultiLogin: false };\n * @ignore\n */\nexport type SubscribeRequest = {\n  /** Whether to force connection even if another exists */\n  force: boolean;\n  /** Whether to send keepalive messages */\n  isKeepAliveEnabled: boolean;\n  /** Type of client connecting */\n  clientType: string;\n  /** Whether to allow login from multiple devices */\n  allowMultiLogin: boolean;\n};\n\n/**\n * Represents the response from getListOfTeams method.\n * Teams are groups of agents that can be managed together.\n * @public\n * @example\n * const team: Team = { id: 'team1', name: 'Support', desktopLayoutId: 'layout1' };\n * @ignore\n */\nexport type Team = {\n  /**\n   * Unique identifier of the team.\n   */\n  id: string;\n\n  /**\n   * Display name of the team.\n   */\n  name: string;\n\n  /**\n   * Associated desktop layout ID for the team.\n   * Controls how the agent desktop is displayed for team members.\n   */\n  desktopLayoutId?: string;\n};\n\n/**\n * Represents the request to perform agent login.\n * @public\n * @example\n * const login: AgentLogin = { dialNumber: '1234', teamId: 'team1', loginOption: LoginOption.AGENT_DN };\n */\nexport type AgentLogin = {\n  /**\n   * A dialNumber field contains the number to dial such as a route point or extension.\n   * Required for AGENT_DN and EXTENSION login options.\n   */\n  dialNumber?: string;\n\n  /**\n   * The unique ID representing a team of users.\n   * The agent must belong to this team.\n   */\n  teamId: string;\n\n  /**\n   * The loginOption field specifies the type of login method.\n   * Controls how calls are delivered to the agent.\n   */\n  loginOption: LoginOption;\n};\n\n/**\n * Represents the request to update agent profile settings.\n * @public\n * @example\n * const update: AgentProfileUpdate = { loginOption: LoginOption.BROWSER, dialNumber: '5678' };\n */\nexport type AgentProfileUpdate = Pick<AgentLogin, 'loginOption' | 'dialNumber' | 'teamId'>;\n\n/**\n * Union type for all possible request body types.\n * @internal\n * @ignore\n */\nexport type RequestBody =\n  | SubscribeRequest\n  | Agent.Logout\n  | Agent.UserStationLogin\n  | Agent.StateChange\n  | Agent.BuddyAgents\n  | Contact.HoldResumePayload\n  | Contact.ResumeRecordingPayload\n  | Contact.ConsultPayload\n  | Contact.ConsultEndAPIPayload // API Payload accepts only QueueId wheres SDK API allows more params\n  | Contact.TransferPayLoad\n  | Contact.ConsultTransferPayLoad\n  | Contact.cancelCtq\n  | Contact.WrapupPayLoad\n  | Contact.DialerPayload;\n\n/**\n * Represents the options to fetch buddy agents for the logged in agent.\n * Buddy agents are other agents who can be consulted or transfered to.\n * @public\n * @example\n * const opts: BuddyAgents = { mediaType: 'telephony', state: 'Available' };\n * @ignore\n */\nexport type BuddyAgents = {\n  /**\n   * The media type channel to filter buddy agents.\n   * Determines which channel capability the returned agents must have.\n   */\n  mediaType: 'telephony' | 'chat' | 'social' | 'email';\n\n  /**\n   * Optional filter for agent state.\n   * If specified, returns only agents in that state.\n   * If omitted, returns both available and idle agents.\n   */\n  state?: 'Available' | 'Idle';\n};\n\n/**\n * Generic error structure for Contact Center SDK errors.\n * Contains detailed information about the error context.\n * @public\n * @example\n * const err: GenericError = new Error('Failed');\n * err.details = { type: 'ERR', orgId: 'org1', trackingId: 'track1', data: {} };\n * @ignore\n */\nexport interface GenericError extends Error {\n  /** Structured details about the error */\n  details: {\n    /** Error type identifier */\n    type: string;\n    /** Organization ID where the error occurred */\n    orgId: string;\n    /** Unique tracking ID for the error */\n    trackingId: string;\n    /** Additional error context data */\n    data: Record<string, any>;\n  };\n}\n\n/**\n * Response type for station login operations.\n * Either a success response with agent details or an error.\n * @public\n * @example\n * function handleLogin(resp: StationLoginResponse) { ... }\n */\nexport type StationLoginResponse = Agent.StationLoginSuccessResponse | Error;\n\n/**\n * Response type for station logout operations.\n * Either a success response with logout details or an error.\n * @public\n * @example\n * function handleLogout(resp: StationLogoutResponse) { ... }\n */\nexport type StationLogoutResponse = Agent.LogoutSuccess | Error;\n\n/**\n * Response type for station relogin operations.\n * Either a success response with relogin details or an error.\n * @public\n * @example\n * function handleReLogin(resp: StationReLoginResponse) { ... }\n * @ignore\n */\nexport type StationReLoginResponse = Agent.ReloginSuccess | Error;\n\n/**\n * Response type for agent state change operations.\n * Either a success response with state change details or an error.\n * @public\n * @example\n * function handleStateChange(resp: SetStateResponse) { ... }\n * @ignore\n */\nexport type SetStateResponse = Agent.StateChangeSuccess | Error;\n\n/**\n * AddressBook types\n */\nexport interface AddressBookEntry {\n  id: string;\n  organizationId?: string;\n  version?: number;\n  name: string;\n  number: string;\n  createdTime?: number;\n  lastUpdatedTime?: number;\n}\n\nexport type AddressBookEntriesResponse = PaginatedResponse<AddressBookEntry>;\n\nexport interface AddressBookEntrySearchParams extends BaseSearchParams {\n  addressBookId?: string;\n}\n\n/**\n * EntryPointRecord types\n */\nexport interface EntryPointRecord {\n  id: string;\n  name: string;\n  description?: string;\n  type: string;\n  isActive: boolean;\n  orgId: string;\n  createdAt?: string;\n  updatedAt?: string;\n  settings?: Record<string, any>;\n}\n\nexport type EntryPointListResponse = PaginatedResponse<EntryPointRecord>;\nexport type EntryPointSearchParams = BaseSearchParams;\n\n/**\n * Queue types\n */\nexport interface QueueSkillRequirement {\n  organizationId?: string;\n  id?: string;\n  version?: number;\n  skillId: string;\n  skillName?: string;\n  skillType?: string;\n  condition: string;\n  skillValue: string;\n  createdTime?: number;\n  lastUpdatedTime?: number;\n}\n\nexport interface QueueAgent {\n  id: string;\n  ciUserId?: string;\n}\n\nexport interface AgentGroup {\n  teamId: string;\n}\n\nexport interface CallDistributionGroup {\n  agentGroups: AgentGroup[];\n  order: number;\n  duration?: number;\n}\n\nexport interface AssistantSkillMapping {\n  assistantSkillId?: string;\n  assistantSkillUpdatedTime?: number;\n}\n\n/**\n * Configuration for a contact service queue\n * @public\n */\nexport interface ContactServiceQueue {\n  /** Organization ID */\n  organizationId?: string;\n  /** Unique identifier for the queue */\n  id?: string;\n  /** Version of the queue */\n  version?: number;\n  /** Name of the Contact Service Queue */\n  name: string;\n  /** Description of the queue */\n  description?: string;\n  /** Queue type (INBOUND, OUTBOUND) */\n  queueType: 'INBOUND' | 'OUTBOUND';\n  /** Whether to check agent availability */\n  checkAgentAvailability: boolean;\n  /** Channel type (TELEPHONY, EMAIL, SOCIAL_CHANNEL, CHAT, etc.) */\n  channelType: 'TELEPHONY' | 'EMAIL' | 'FAX' | 'CHAT' | 'VIDEO' | 'OTHERS' | 'SOCIAL_CHANNEL';\n  /** Social channel type for SOCIAL_CHANNEL channelType */\n  socialChannelType?:\n    | 'MESSAGEBIRD'\n    | 'MESSENGER'\n    | 'WHATSAPP'\n    | 'APPLE_BUSINESS_CHAT'\n    | 'GOOGLE_BUSINESS_MESSAGES';\n  /** Service level threshold in seconds */\n  serviceLevelThreshold: number;\n  /** Maximum number of simultaneous contacts */\n  maxActiveContacts: number;\n  /** Maximum time in queue in seconds */\n  maxTimeInQueue: number;\n  /** Default music in queue media file ID */\n  defaultMusicInQueueMediaFileId: string;\n  /** Timezone for routing strategies */\n  timezone?: string;\n  /** Whether the queue is active */\n  active: boolean;\n  /** Whether outdial campaign is enabled */\n  outdialCampaignEnabled?: boolean;\n  /** Whether monitoring is permitted */\n  monitoringPermitted: boolean;\n  /** Whether parking is permitted */\n  parkingPermitted: boolean;\n  /** Whether recording is permitted */\n  recordingPermitted: boolean;\n  /** Whether recording all calls is permitted */\n  recordingAllCallsPermitted: boolean;\n  /** Whether pausing recording is permitted */\n  pauseRecordingPermitted: boolean;\n  /** Recording pause duration in seconds */\n  recordingPauseDuration?: number;\n  /** Control flow script URL */\n  controlFlowScriptUrl: string;\n  /** IVR requeue URL */\n  ivrRequeueUrl: string;\n  /** Overflow number for telephony */\n  overflowNumber?: string;\n  /** Vendor ID */\n  vendorId?: string;\n  /** Routing type */\n  routingType: 'LONGEST_AVAILABLE_AGENT' | 'SKILLS_BASED' | 'CIRCULAR' | 'LINEAR';\n  /** Skills-based routing type */\n  skillBasedRoutingType?: 'LONGEST_AVAILABLE_AGENT' | 'BEST_AVAILABLE_AGENT';\n  /** Queue routing type */\n  queueRoutingType: 'TEAM_BASED' | 'SKILL_BASED' | 'AGENT_BASED';\n  /** Queue skill requirements */\n  queueSkillRequirements?: QueueSkillRequirement[];\n  /** List of agents for agent-based queue */\n  agents?: QueueAgent[];\n  /** Call distribution groups */\n  callDistributionGroups: CallDistributionGroup[];\n  /** XSP version */\n  xspVersion?: string;\n  /** Subscription ID */\n  subscriptionId?: string;\n  /** Assistant skill mapping */\n  assistantSkill?: AssistantSkillMapping;\n  /** Whether this is a system default queue */\n  systemDefault?: boolean;\n  /** User who last updated agents list */\n  agentsLastUpdatedByUserName?: string;\n  /** Email of user who last updated agents list */\n  agentsLastUpdatedByUserEmailPrefix?: string;\n  /** When agents list was last updated */\n  agentsLastUpdatedTime?: number;\n  /** Creation timestamp in epoch millis */\n  createdTime?: number;\n  /** Last updated timestamp in epoch millis */\n  lastUpdatedTime?: number;\n}\n\nexport type ContactServiceQueuesResponse = PaginatedResponse<ContactServiceQueue>;\n\nexport interface 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package/dist/utils/PageCache.js

@@ -5,7 +5,7 @@ Object.defineProperty(exports, "__esModule", {
 });
 exports.default = exports.PageCache = exports.PAGINATION_DEFAULTS = void 0;
 var _loggerProxy = _interopRequireDefault(require("../logger-proxy"));
-function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
 /**
  * Common pagination metadata interface used across all APIs.
  * @public

package/dist/utils/PageCache.js.map

@@ -1 +1 @@
-{"version":3,"names":["_loggerProxy","_interopRequireDefault","require","obj","__esModule","default","PAGINATION_DEFAULTS","exports","PAGE","PAGE_SIZE","DEFAULT_CACHE_TTL_MINUTES","PageCache","cache","Map","constructor","apiName","canUseCache","params","search","filter","attributes","sortBy","buildCacheKey","orgId","page","pageSize","getCachedPage","cacheKey","cachedEntry","get","now","Date","cacheAge","timestamp","LoggerProxy","log","module","method","delete","cachePage","data","meta","cacheEntry","totalMeta","totalPages","totalRecords","totalItems","undefined","set","length","clearCache","cacheSize","size","clear","getCacheSize","_default"],"sources":["PageCache.ts"],"sourcesContent":["import LoggerProxy from '../logger-proxy';\n\n/**\n * Common pagination metadata interface used across all APIs.\n * @public\n * @template T - Additional metadata properties specific to the API\n */\nexport interface PaginationMeta {\n  /** Organization ID */\n  orgid?: string;\n  /** Current page number */\n  page?: number;\n  /** Page size for current data set */\n  pageSize?: number;\n  /** Number of pages */\n  totalPages?: number;\n  /** Total number of items */\n  totalRecords?: number;\n  /** Total number of items (alias for compatibility) */\n  totalItems?: number;\n  /** Current page number (alias for compatibility) */\n  currentPage?: number;\n  /** Map of pagination links */\n  links?: Record<string, string>;\n}\n\n/**\n * Common paginated response interface used across all APIs.\n * @public\n * @template T - The type of data items in the response\n */\nexport interface PaginatedResponse<T> {\n  /** Array of data items */\n  data: T[];\n  /** Pagination metadata */\n  meta: PaginationMeta;\n}\n\n/**\n * Common search and pagination parameters interface.\n * @public\n */\nexport interface BaseSearchParams {\n  /** Search keyword */\n  search?: string;\n  /** Filter criteria using RSQL syntax */\n  filter?: string;\n  /** Attributes to be returned */\n  attributes?: string;\n  /** Page number (starts from 0) */\n  page?: number;\n  /** Number of items per page */\n  pageSize?: number;\n  /** Sort field */\n  sortBy?: string;\n  /** Sort direction */\n  sortOrder?: 'asc' | 'desc';\n}\n\n/**\n * Default pagination constants used across all APIs.\n * @public\n */\nexport const PAGINATION_DEFAULTS = {\n  /** Default page number */\n  PAGE: 0,\n  /** Default page size */\n  PAGE_SIZE: 100,\n} as const;\n\n/**\n * Interface for cached page entry with metadata\n * @public\n */\nexport interface PageCacheEntry<T> {\n  /** Cached data items for this page */\n  data: T[];\n  /** Timestamp when this page was cached */\n  timestamp: number;\n  /** Total metadata if available */\n  totalMeta?: {\n    totalPages?: number;\n    totalRecords?: number;\n  };\n}\n\n/**\n * Interface for cache validation parameters\n * @public\n */\nexport interface CacheValidationParams {\n  /** Search query parameter */\n  search?: string;\n  /** Filter parameter */\n  filter?: string;\n  /** Attributes parameter */\n  attributes?: string;\n  /** Sort by parameter */\n  sortBy?: string;\n}\n\n/**\n * Default cache TTL in minutes\n */\nconst DEFAULT_CACHE_TTL_MINUTES = 5;\n\n/**\n * Page cache utility class for managing paginated API response caching.\n * Provides consistent caching behavior across all Contact Center APIs.\n *\n * @class PageCache\n * @public\n * @template T - The type of data items being cached\n * @example\n * ```typescript\n * // Create a cache instance for a specific data type\n * const cache = new PageCache<AddressBookEntry>('AddressBook');\n *\n * // Check if we can use cache (no search/filter parameters)\n * if (cache.canUseCache({ search, filter })) {\n *   const cacheKey = cache.buildCacheKey(orgId, page, pageSize);\n *   const cachedPage = cache.getCachedPage(cacheKey);\n *\n *   if (cachedPage) {\n *     return cachedPage.data;\n *   }\n * }\n *\n * // Cache API response\n * cache.cachePage(cacheKey, responseData, responseMeta);\n * ```\n */\nexport class PageCache<T> {\n  private cache: Map<string, PageCacheEntry<T>> = new Map();\n  private apiName: string;\n\n  /**\n   * Creates an instance of PageCache\n   * @param {string} apiName - Name of the API using this cache (for logging)\n   * @public\n   */\n  constructor(apiName: string) {\n    this.apiName = apiName;\n  }\n\n  /**\n   * Checks if cache can be used for the given parameters.\n   * Cache is only used for simple pagination without search/filter/attributes/sort.\n   * @param {CacheValidationParams} params - 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package/dist/webex-config.js.map

@@ -1 +1 @@
-{"version":3,"names":["_webexCore","require","_default","exports","default","hydra","process","env","HYDRA_SERVICE_URL","hydraServiceUrl","credentials","device","validateDomains","ephemeral","storage","boundedAdapter","MemoryStoreAdapter","unboundedAdapter"],"sources":["webex-config.ts"],"sourcesContent":["import {MemoryStoreAdapter} from '@webex/webex-core';\n\n/**\n * Default Webex SDK configuration for Contact Center integration.\n *\n * @public\n * @example\n * import webexConfig from './webex-config';\n * const hydraUrl = webexConfig.hydra;\n */\nexport default {\n  /**\n   * URL for the Hydra API service.\n   * @type {string}\n   * @public\n   * @default process.env.HYDRA_SERVICE_URL || 'https://api.ciscospark.com/v1'\n   */\n  hydra: process.env.HYDRA_SERVICE_URL || 'https://api.ciscospark.com/v1',\n  /**\n   * Alias for the Hydra API service URL.\n   * @type {string}\n   * @public\n   * @default process.env.HYDRA_SERVICE_URL || 'https://api.ciscospark.com/v1'\n   */\n  hydraServiceUrl: process.env.HYDRA_SERVICE_URL || 'https://api.ciscospark.com/v1',\n  /**\n   * Credentials configuration (empty by default).\n   * @type {object}\n   * @public\n   */\n  credentials: {},\n  /**\n   * Device configuration options.\n   * @type {object}\n   * @public\n   * @property {boolean} validateDomains - Whether to validate device domains.\n   * @property {boolean} ephemeral - Whether the device is ephemeral.\n   */\n  device: {\n    validateDomains: true,\n    ephemeral: true,\n  },\n  /**\n   * Storage configuration for the SDK.\n   * @type {object}\n   * @public\n   * @property {typeof MemoryStoreAdapter} boundedAdapter - Adapter for bounded storage.\n   * @property {typeof MemoryStoreAdapter} unboundedAdapter - Adapter for unbounded storage.\n   */\n  storage: {\n    boundedAdapter: MemoryStoreAdapter,\n    unboundedAdapter: MemoryStoreAdapter,\n  },\n};\n"],"mappings":";;;;;;AAAA,IAAAA,UAAA,GAAAC,OAAA;AAEA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAPA,IAAAC,QAAA,GAAAC,OAAA,CAAAC,OAAA,GAQe;EACb;AACF;AACA;AACA;AACA;AACA;EACEC,KAAK,EAAEC,OAAO,CAACC,GAAG,CAACC,iBAAiB,IAAI,+BAA+B;EACvE;AACF;AACA;AACA;AACA;AACA;EACEC,eAAe,EAAEH,OAAO,CAACC,GAAG,CAACC,iBAAiB,IAAI,+BAA+B;EACjF;AACF;AACA;AACA;AACA;EACEE,WAAW,EAAE,CAAC,CAAC;EACf;AACF;AACA;AACA;AACA;AACA;AACA;EACEC,MAAM,EAAE;IACNC,eAAe,EAAE,IAAI;IACrBC,SAAS,EAAE;EACb,CAAC;EACD;AACF;AACA;AACA;AACA;AACA;AACA;EACEC,OAAO,EAAE;IACPC,cAAc,EAAEC,6BAAkB;IAClCC,gBAAgB,EAAED;EACpB;AACF,CAAC"}
+{"version":3,"names":["_webexCore","require","_default","exports","default","hydra","process","env","HYDRA_SERVICE_URL","hydraServiceUrl","credentials","device","validateDomains","ephemeral","storage","boundedAdapter","MemoryStoreAdapter","unboundedAdapter"],"sources":["webex-config.ts"],"sourcesContent":["import {MemoryStoreAdapter} from '@webex/webex-core';\n\n/**\n * Default Webex SDK configuration for Contact Center integration.\n *\n * @public\n * @example\n * import webexConfig from './webex-config';\n * const hydraUrl = webexConfig.hydra;\n */\nexport default {\n  /**\n   * URL for the Hydra API service.\n   * @type {string}\n   * @public\n   * @default process.env.HYDRA_SERVICE_URL || 'https://api.ciscospark.com/v1'\n   */\n  hydra: process.env.HYDRA_SERVICE_URL || 'https://api.ciscospark.com/v1',\n  /**\n   * Alias for the Hydra API service URL.\n   * @type {string}\n   * @public\n   * @default process.env.HYDRA_SERVICE_URL || 'https://api.ciscospark.com/v1'\n   */\n  hydraServiceUrl: process.env.HYDRA_SERVICE_URL || 'https://api.ciscospark.com/v1',\n  /**\n   * Credentials configuration (empty by default).\n   * @type {object}\n   * @public\n   */\n  credentials: {},\n  /**\n   * Device configuration options.\n   * @type {object}\n   * @public\n   * @property {boolean} validateDomains - Whether to validate device domains.\n   * @property {boolean} ephemeral - Whether the device is ephemeral.\n   */\n  device: {\n    validateDomains: true,\n    ephemeral: true,\n  },\n  /**\n   * Storage configuration for the SDK.\n   * @type {object}\n   * @public\n   * @property {typeof MemoryStoreAdapter} boundedAdapter - Adapter for bounded storage.\n   * @property {typeof MemoryStoreAdapter} unboundedAdapter - Adapter for unbounded storage.\n   */\n  storage: {\n    boundedAdapter: MemoryStoreAdapter,\n    unboundedAdapter: MemoryStoreAdapter,\n  },\n};\n"],"mappings":";;;;;;AAAA,IAAAA,UAAA,GAAAC,OAAA;AAEA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AAPA,IAAAC,QAAA,GAAAC,OAAA,CAAAC,OAAA,GAQe;EACb;AACF;AACA;AACA;AACA;AACA;EACEC,KAAK,EAAEC,OAAO,CAACC,GAAG,CAACC,iBAAiB,IAAI,+BAA+B;EACvE;AACF;AACA;AACA;AACA;AACA;EACEC,eAAe,EAAEH,OAAO,CAACC,GAAG,CAACC,iBAAiB,IAAI,+BAA+B;EACjF;AACF;AACA;AACA;AACA;EACEE,WAAW,EAAE,CAAC,CAAC;EACf;AACF;AACA;AACA;AACA;AACA;AACA;EACEC,MAAM,EAAE;IACNC,eAAe,EAAE,IAAI;IACrBC,SAAS,EAAE;EACb,CAAC;EACD;AACF;AACA;AACA;AACA;AACA;AACA;EACEC,OAAO,EAAE;IACPC,cAAc,EAAEC,6BAAkB;IAClCC,gBAAgB,EAAED;EACpB;AACF,CAAC","ignoreList":[]}

package/dist/webex.js

@@ -13,7 +13,7 @@ require("@webex/plugin-logger");
 require("@webex/internal-plugin-support");
 require("./index");
 var _webexConfig = _interopRequireDefault(require("./webex-config"));
-function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
 /**
  * Ensures global Buffer is defined, which is required for SDK functionality in some environments.
  * @ignore
@@ -29,7 +29,7 @@ if (!global.Buffer) {
  */
 const Webex = _webexCore.default.extend({
   webex: true,
-  version: `3.10.0-next.2`
+  version: `3.10.0-next.21`
 });
 
 /**