@trii/types 2.10.711 → 2.10.713

package/dist/src/Tickets/Dashboard.js

@@ -1,218 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.DashboardIcon = exports.TicketMetricCode = exports.TicketDrilldownTarget = exports.TicketWidgetRefreshMode = exports.TicketMetricFormat = exports.TicketComparisonMode = exports.TicketTimeGranularity = exports.TicketAnalyticsDimension = exports.TicketMetricAggregation = exports.TicketWidgetType = exports.TicketDashboardVisibility = exports.TicketAnalyticsAudience = void 0;
-var TicketAnalyticsAudience;
-(function (TicketAnalyticsAudience) {
-    TicketAnalyticsAudience["AGENT"] = "AGENT";
-    TicketAnalyticsAudience["SUPERVISOR"] = "SUPERVISOR";
-    TicketAnalyticsAudience["ADMIN"] = "ADMIN";
-    TicketAnalyticsAudience["CUSTOMER"] = "CUSTOMER";
-})(TicketAnalyticsAudience || (exports.TicketAnalyticsAudience = TicketAnalyticsAudience = {}));
-var TicketDashboardVisibility;
-(function (TicketDashboardVisibility) {
-    TicketDashboardVisibility["PRIVATE"] = "PRIVATE";
-    TicketDashboardVisibility["SHARED"] = "SHARED";
-    TicketDashboardVisibility["ROLE"] = "ROLE";
-    TicketDashboardVisibility["GROUP"] = "GROUP";
-})(TicketDashboardVisibility || (exports.TicketDashboardVisibility = TicketDashboardVisibility = {}));
-var TicketWidgetType;
-(function (TicketWidgetType) {
-    TicketWidgetType["KPI"] = "KPI";
-    TicketWidgetType["TREND"] = "TREND";
-    TicketWidgetType["BAR"] = "BAR";
-    TicketWidgetType["STACKED_BAR"] = "STACKED_BAR";
-    TicketWidgetType["LINE"] = "LINE";
-    TicketWidgetType["AREA"] = "AREA";
-    TicketWidgetType["PIE"] = "PIE";
-    TicketWidgetType["DONUT"] = "DONUT";
-    TicketWidgetType["FUNNEL"] = "FUNNEL";
-    TicketWidgetType["GAUGE"] = "GAUGE";
-    TicketWidgetType["HEATMAP"] = "HEATMAP";
-    TicketWidgetType["TABLE"] = "TABLE";
-    TicketWidgetType["LEADERBOARD"] = "LEADERBOARD";
-    TicketWidgetType["AGING_BUCKETS"] = "AGING_BUCKETS";
-    TicketWidgetType["SLA_CLOCK"] = "SLA_CLOCK";
-    TicketWidgetType["QUEUE"] = "QUEUE";
-    TicketWidgetType["TEXT"] = "TEXT";
-})(TicketWidgetType || (exports.TicketWidgetType = TicketWidgetType = {}));
-var TicketMetricAggregation;
-(function (TicketMetricAggregation) {
-    TicketMetricAggregation["COUNT"] = "COUNT";
-    TicketMetricAggregation["SUM"] = "SUM";
-    TicketMetricAggregation["AVERAGE"] = "AVERAGE";
-    TicketMetricAggregation["MIN"] = "MIN";
-    TicketMetricAggregation["MAX"] = "MAX";
-    TicketMetricAggregation["MEDIAN"] = "MEDIAN";
-    TicketMetricAggregation["PERCENTILE"] = "PERCENTILE";
-    TicketMetricAggregation["RATE"] = "RATE";
-    TicketMetricAggregation["RATIO"] = "RATIO";
-    TicketMetricAggregation["DISTINCT_COUNT"] = "DISTINCT_COUNT";
-})(TicketMetricAggregation || (exports.TicketMetricAggregation = TicketMetricAggregation = {}));
-var TicketAnalyticsDimension;
-(function (TicketAnalyticsDimension) {
-    TicketAnalyticsDimension["TIME"] = "TIME";
-    TicketAnalyticsDimension["STATUS"] = "STATUS";
-    TicketAnalyticsDimension["STAGE"] = "STAGE";
-    TicketAnalyticsDimension["PRIORITY"] = "PRIORITY";
-    TicketAnalyticsDimension["CATEGORY"] = "CATEGORY";
-    TicketAnalyticsDimension["ASSIGNEE"] = "ASSIGNEE";
-    TicketAnalyticsDimension["GROUP"] = "GROUP";
-    TicketAnalyticsDimension["QUEUE"] = "QUEUE";
-    TicketAnalyticsDimension["CHANNEL"] = "CHANNEL";
-    TicketAnalyticsDimension["ORIGIN"] = "ORIGIN";
-    TicketAnalyticsDimension["CONTACT"] = "CONTACT";
-    TicketAnalyticsDimension["ORGANIZATION"] = "ORGANIZATION";
-    TicketAnalyticsDimension["BRAND"] = "BRAND";
-    TicketAnalyticsDimension["REQUEST_TYPE"] = "REQUEST_TYPE";
-    TicketAnalyticsDimension["SLA_POLICY"] = "SLA_POLICY";
-    TicketAnalyticsDimension["RESOLUTION_TYPE"] = "RESOLUTION_TYPE";
-    TicketAnalyticsDimension["TAG"] = "TAG";
-    TicketAnalyticsDimension["SKILL"] = "SKILL";
-    TicketAnalyticsDimension["PUBLIC_STATUS"] = "PUBLIC_STATUS";
-    TicketAnalyticsDimension["CUSTOM_FIELD"] = "CUSTOM_FIELD";
-})(TicketAnalyticsDimension || (exports.TicketAnalyticsDimension = TicketAnalyticsDimension = {}));
-var TicketTimeGranularity;
-(function (TicketTimeGranularity) {
-    TicketTimeGranularity["MINUTE"] = "MINUTE";
-    TicketTimeGranularity["HOUR"] = "HOUR";
-    TicketTimeGranularity["DAY"] = "DAY";
-    TicketTimeGranularity["WEEK"] = "WEEK";
-    TicketTimeGranularity["MONTH"] = "MONTH";
-    TicketTimeGranularity["QUARTER"] = "QUARTER";
-    TicketTimeGranularity["YEAR"] = "YEAR";
-})(TicketTimeGranularity || (exports.TicketTimeGranularity = TicketTimeGranularity = {}));
-var TicketComparisonMode;
-(function (TicketComparisonMode) {
-    TicketComparisonMode["NONE"] = "NONE";
-    TicketComparisonMode["PREVIOUS_PERIOD"] = "PREVIOUS_PERIOD";
-    TicketComparisonMode["PREVIOUS_YEAR"] = "PREVIOUS_YEAR";
-    TicketComparisonMode["CUSTOM"] = "CUSTOM";
-    TicketComparisonMode["TARGET"] = "TARGET";
-})(TicketComparisonMode || (exports.TicketComparisonMode = TicketComparisonMode = {}));
-var TicketMetricFormat;
-(function (TicketMetricFormat) {
-    TicketMetricFormat["NUMBER"] = "NUMBER";
-    TicketMetricFormat["PERCENTAGE"] = "PERCENTAGE";
-    TicketMetricFormat["DURATION"] = "DURATION";
-    TicketMetricFormat["DECIMAL"] = "DECIMAL";
-    TicketMetricFormat["CURRENCY"] = "CURRENCY";
-    TicketMetricFormat["SCORE"] = "SCORE";
-})(TicketMetricFormat || (exports.TicketMetricFormat = TicketMetricFormat = {}));
-var TicketWidgetRefreshMode;
-(function (TicketWidgetRefreshMode) {
-    TicketWidgetRefreshMode["MANUAL"] = "MANUAL";
-    TicketWidgetRefreshMode["INTERVAL"] = "INTERVAL";
-    TicketWidgetRefreshMode["REAL_TIME"] = "REAL_TIME";
-})(TicketWidgetRefreshMode || (exports.TicketWidgetRefreshMode = TicketWidgetRefreshMode = {}));
-var TicketDrilldownTarget;
-(function (TicketDrilldownTarget) {
-    TicketDrilldownTarget["TICKETS"] = "TICKETS";
-    TicketDrilldownTarget["AGENTS"] = "AGENTS";
-    TicketDrilldownTarget["GROUPS"] = "GROUPS";
-    TicketDrilldownTarget["CONVERSATIONS"] = "CONVERSATIONS";
-    TicketDrilldownTarget["SLA_CYCLES"] = "SLA_CYCLES";
-    TicketDrilldownTarget["TASKS"] = "TASKS";
-    TicketDrilldownTarget["APPROVALS"] = "APPROVALS";
-    TicketDrilldownTarget["DEFLECTION_EVENTS"] = "DEFLECTION_EVENTS";
-})(TicketDrilldownTarget || (exports.TicketDrilldownTarget = TicketDrilldownTarget = {}));
-/** Stable semantic metric identifiers. New visualizations should compose these instead of hard-coded endpoints. */
-var TicketMetricCode;
-(function (TicketMetricCode) {
-    TicketMetricCode["TICKETS_CREATED"] = "TICKETS_CREATED";
-    TicketMetricCode["TICKETS_RESOLVED"] = "TICKETS_RESOLVED";
-    TicketMetricCode["TICKETS_CLOSED"] = "TICKETS_CLOSED";
-    TicketMetricCode["TICKETS_CANCELLED"] = "TICKETS_CANCELLED";
-    TicketMetricCode["BACKLOG"] = "BACKLOG";
-    TicketMetricCode["BACKLOG_OVERDUE"] = "BACKLOG_OVERDUE";
-    TicketMetricCode["BACKLOG_UNASSIGNED"] = "BACKLOG_UNASSIGNED";
-    TicketMetricCode["BACKLOG_UNREPLIED"] = "BACKLOG_UNREPLIED";
-    TicketMetricCode["BACKLOG_AGING"] = "BACKLOG_AGING";
-    TicketMetricCode["NET_BACKLOG_CHANGE"] = "NET_BACKLOG_CHANGE";
-    TicketMetricCode["FIRST_RESPONSE_TIME"] = "FIRST_RESPONSE_TIME";
-    TicketMetricCode["NEXT_RESPONSE_TIME"] = "NEXT_RESPONSE_TIME";
-    TicketMetricCode["RESOLUTION_TIME"] = "RESOLUTION_TIME";
-    TicketMetricCode["ASSIGNMENT_TIME"] = "ASSIGNMENT_TIME";
-    TicketMetricCode["ACCEPTANCE_TIME"] = "ACCEPTANCE_TIME";
-    TicketMetricCode["HANDLE_TIME"] = "HANDLE_TIME";
-    TicketMetricCode["WAITING_CUSTOMER_TIME"] = "WAITING_CUSTOMER_TIME";
-    TicketMetricCode["WAITING_INTERNAL_TIME"] = "WAITING_INTERNAL_TIME";
-    TicketMetricCode["TIME_IN_STATUS"] = "TIME_IN_STATUS";
-    TicketMetricCode["FIRST_RESPONSE_SLA_RATE"] = "FIRST_RESPONSE_SLA_RATE";
-    TicketMetricCode["NEXT_RESPONSE_SLA_RATE"] = "NEXT_RESPONSE_SLA_RATE";
-    TicketMetricCode["RESOLUTION_SLA_RATE"] = "RESOLUTION_SLA_RATE";
-    TicketMetricCode["SLA_BREACH_COUNT"] = "SLA_BREACH_COUNT";
-    TicketMetricCode["SLA_AT_RISK_COUNT"] = "SLA_AT_RISK_COUNT";
-    TicketMetricCode["OLA_COMPLIANCE_RATE"] = "OLA_COMPLIANCE_RATE";
-    TicketMetricCode["UC_COMPLIANCE_RATE"] = "UC_COMPLIANCE_RATE";
-    TicketMetricCode["FIRST_CONTACT_RESOLUTION_RATE"] = "FIRST_CONTACT_RESOLUTION_RATE";
-    TicketMetricCode["REOPEN_COUNT"] = "REOPEN_COUNT";
-    TicketMetricCode["REOPEN_RATE"] = "REOPEN_RATE";
-    TicketMetricCode["TRANSFER_COUNT"] = "TRANSFER_COUNT";
-    TicketMetricCode["TRANSFER_RATE"] = "TRANSFER_RATE";
-    TicketMetricCode["ESCALATION_COUNT"] = "ESCALATION_COUNT";
-    TicketMetricCode["TOUCHES_PER_TICKET"] = "TOUCHES_PER_TICKET";
-    TicketMetricCode["COMMENTS_PER_TICKET"] = "COMMENTS_PER_TICKET";
-    TicketMetricCode["AGENT_ASSIGNED_COUNT"] = "AGENT_ASSIGNED_COUNT";
-    TicketMetricCode["AGENT_RESOLVED_COUNT"] = "AGENT_RESOLVED_COUNT";
-    TicketMetricCode["AGENT_ACTIVE_LOAD"] = "AGENT_ACTIVE_LOAD";
-    TicketMetricCode["AGENT_CAPACITY_UTILIZATION"] = "AGENT_CAPACITY_UTILIZATION";
-    TicketMetricCode["AGENT_AVAILABILITY_TIME"] = "AGENT_AVAILABILITY_TIME";
-    TicketMetricCode["AGENT_OCCUPANCY_RATE"] = "AGENT_OCCUPANCY_RATE";
-    TicketMetricCode["AGENT_ACCEPTANCE_RATE"] = "AGENT_ACCEPTANCE_RATE";
-    TicketMetricCode["AGENT_DECLINE_RATE"] = "AGENT_DECLINE_RATE";
-    TicketMetricCode["AGENT_PRODUCTIVITY"] = "AGENT_PRODUCTIVITY";
-    TicketMetricCode["QUEUE_SIZE"] = "QUEUE_SIZE";
-    TicketMetricCode["QUEUE_WAIT_TIME"] = "QUEUE_WAIT_TIME";
-    TicketMetricCode["QUEUE_ABANDONED_COUNT"] = "QUEUE_ABANDONED_COUNT";
-    TicketMetricCode["ROUTING_ATTEMPTS"] = "ROUTING_ATTEMPTS";
-    TicketMetricCode["AUTO_ASSIGNMENT_RATE"] = "AUTO_ASSIGNMENT_RATE";
-    TicketMetricCode["SKILL_MATCH_RATE"] = "SKILL_MATCH_RATE";
-    TicketMetricCode["FALLBACK_RATE"] = "FALLBACK_RATE";
-    TicketMetricCode["CSAT_SCORE"] = "CSAT_SCORE";
-    TicketMetricCode["CSAT_RESPONSE_RATE"] = "CSAT_RESPONSE_RATE";
-    TicketMetricCode["NPS_SCORE"] = "NPS_SCORE";
-    TicketMetricCode["NEGATIVE_SATISFACTION_COUNT"] = "NEGATIVE_SATISFACTION_COUNT";
-    TicketMetricCode["INBOUND_MESSAGES"] = "INBOUND_MESSAGES";
-    TicketMetricCode["OUTBOUND_MESSAGES"] = "OUTBOUND_MESSAGES";
-    TicketMetricCode["MESSAGES_PER_TICKET"] = "MESSAGES_PER_TICKET";
-    TicketMetricCode["CHANNEL_VOLUME"] = "CHANNEL_VOLUME";
-    TicketMetricCode["CHANNEL_RESPONSE_TIME"] = "CHANNEL_RESPONSE_TIME";
-    TicketMetricCode["CATEGORY_VOLUME"] = "CATEGORY_VOLUME";
-    TicketMetricCode["REQUEST_TYPE_VOLUME"] = "REQUEST_TYPE_VOLUME";
-    TicketMetricCode["RESOLUTION_TYPE_VOLUME"] = "RESOLUTION_TYPE_VOLUME";
-    TicketMetricCode["CONTACT_VOLUME"] = "CONTACT_VOLUME";
-    TicketMetricCode["ORGANIZATION_VOLUME"] = "ORGANIZATION_VOLUME";
-    TicketMetricCode["AUTOMATION_EXECUTION_COUNT"] = "AUTOMATION_EXECUTION_COUNT";
-    TicketMetricCode["AUTOMATION_SUCCESS_RATE"] = "AUTOMATION_SUCCESS_RATE";
-    TicketMetricCode["AUTOMATION_FAILURE_COUNT"] = "AUTOMATION_FAILURE_COUNT";
-    TicketMetricCode["AUTOMATED_RESOLUTION_RATE"] = "AUTOMATED_RESOLUTION_RATE";
-    TicketMetricCode["MACRO_USAGE_COUNT"] = "MACRO_USAGE_COUNT";
-    TicketMetricCode["DEFLECTION_RATE"] = "DEFLECTION_RATE";
-    TicketMetricCode["DEFLECTED_SESSIONS"] = "DEFLECTED_SESSIONS";
-    TicketMetricCode["ARTICLE_CLICK_RATE"] = "ARTICLE_CLICK_RATE";
-    TicketMetricCode["PORTAL_REQUEST_COUNT"] = "PORTAL_REQUEST_COUNT";
-    TicketMetricCode["SELF_SERVICE_RESOLUTION_RATE"] = "SELF_SERVICE_RESOLUTION_RATE";
-    TicketMetricCode["APPROVAL_PENDING_COUNT"] = "APPROVAL_PENDING_COUNT";
-    TicketMetricCode["APPROVAL_TIME"] = "APPROVAL_TIME";
-    TicketMetricCode["APPROVAL_REJECTION_RATE"] = "APPROVAL_REJECTION_RATE";
-    TicketMetricCode["APPROVAL_EXPIRED_COUNT"] = "APPROVAL_EXPIRED_COUNT";
-    TicketMetricCode["TASK_PENDING_COUNT"] = "TASK_PENDING_COUNT";
-    TicketMetricCode["TASK_COMPLETION_RATE"] = "TASK_COMPLETION_RATE";
-    TicketMetricCode["TASK_OVERDUE_COUNT"] = "TASK_OVERDUE_COUNT";
-    TicketMetricCode["TASK_BLOCKED_COUNT"] = "TASK_BLOCKED_COUNT";
-    TicketMetricCode["EXPORT_COUNT"] = "EXPORT_COUNT";
-    TicketMetricCode["SECURITY_DENIAL_COUNT"] = "SECURITY_DENIAL_COUNT";
-    TicketMetricCode["PII_ACCESS_COUNT"] = "PII_ACCESS_COUNT";
-})(TicketMetricCode || (exports.TicketMetricCode = TicketMetricCode = {}));
-var DashboardIcon;
-(function (DashboardIcon) {
-    DashboardIcon["DASHBOARD"] = "DASHBOARD";
-    DashboardIcon["HOME"] = "HOME";
-    DashboardIcon["SUPPORT"] = "SUPPORT";
-    DashboardIcon["ANALYTICS"] = "ANALYTICS";
-    DashboardIcon["REPORTS"] = "REPORTS";
-    DashboardIcon["USERS"] = "USERS";
-    DashboardIcon["SETTINGS"] = "SETTINGS";
-    DashboardIcon["FAVORITES"] = "FAVORITES";
-    DashboardIcon["QUICK_ACTIONS"] = "QUICK_ACTIONS";
-})(DashboardIcon || (exports.DashboardIcon = DashboardIcon = {}));

package/dist/src/Tickets/Fields.d.ts

@@ -1,134 +0,0 @@
-import { ITicketAuditedEntity, TicketPropertyValue } from './Common';
-import { TicketConditionOperator } from './Workflow';
-import { TicketDataClassification, TicketMaskingStrategy } from './Security';
-export declare enum TicketFieldType {
-    SHORT_TEXT = "SHORT_TEXT",
-    LONG_TEXT = "LONG_TEXT",
-    INTEGER = "INTEGER",
-    DECIMAL = "DECIMAL",
-    MONEY = "MONEY",
-    BOOLEAN = "BOOLEAN",
-    DATE = "DATE",
-    DATE_TIME = "DATE_TIME",
-    SINGLE_SELECT = "SINGLE_SELECT",
-    MULTI_SELECT = "MULTI_SELECT",
-    USER = "USER",
-    GROUP = "GROUP",
-    CONTACT = "CONTACT",
-    FILE = "FILE",
-    URL = "URL",
-    EMAIL = "EMAIL",
-    PHONE = "PHONE",
-    OBJECT = "OBJECT",
-    OBJECT_LIST = "OBJECT_LIST"
-}
-export declare enum TicketFieldScopeType {
-    TENANT = "TENANT",
-    CATEGORY = "CATEGORY",
-    REQUEST_TYPE = "REQUEST_TYPE"
-}
-export declare enum TicketFieldBehavior {
-    EDITABLE = "EDITABLE",
-    READ_ONLY = "READ_ONLY",
-    HIDDEN = "HIDDEN"
-}
-export declare enum TicketFieldConditionAction {
-    SHOW = "SHOW",
-    HIDE = "HIDE",
-    REQUIRE = "REQUIRE",
-    READ_ONLY = "READ_ONLY"
-}
-export interface ITicketFieldOption {
-    value: string;
-    label: string;
-    description?: string;
-    color?: string;
-    order: number;
-    enabled: boolean;
-}
-export interface ITicketObjectField {
-    nameKey: string;
-    label: string;
-    type: TicketFieldType;
-    required: boolean;
-    options?: ITicketFieldOption[];
-    objectFields?: ITicketObjectField[];
-}
-export interface ITicketFieldValidation {
-    min?: number;
-    max?: number;
-    minLength?: number;
-    maxLength?: number;
-    pattern?: string;
-    decimalPlaces?: number;
-    allowedMimeTypes?: string[];
-    maxFileSizeBytes?: number;
-    maxItems?: number;
-    unique?: boolean;
-}
-export interface ITicketFieldCondition {
-    fieldNameKey: string;
-    operator: TicketConditionOperator;
-    expectedValue?: TicketPropertyValue;
-    action: TicketFieldConditionAction;
-}
-/** Defines and validates one configurable ticket property. nameKey is immutable after creation. */
-export interface ITicketFieldDefinition extends ITicketAuditedEntity {
-    nameKey: string;
-    label: string;
-    description?: string;
-    placeholder?: string;
-    type: TicketFieldType;
-    isSystem: boolean;
-    enabled: boolean;
-    behavior: TicketFieldBehavior;
-    required: boolean;
-    requiredOnCreate: boolean;
-    requiredForStatusIds?: string[];
-    defaultValue?: TicketPropertyValue;
-    options?: ITicketFieldOption[];
-    objectFields?: ITicketObjectField[];
-    validation?: ITicketFieldValidation;
-    scopeType: TicketFieldScopeType;
-    version: number;
-    categoryIds?: string[];
-    requestTypeIds?: string[];
-    conditions?: ITicketFieldCondition[];
-    readRoleIds?: string[];
-    writeRoleIds?: string[];
-    classification?: TicketDataClassification;
-    maskingStrategy?: TicketMaskingStrategy;
-    searchable?: boolean;
-    filterable?: boolean;
-    sortable?: boolean;
-    exportable?: boolean;
-}
-export interface ICreateTicketFieldDefinitionDto {
-    nameKey: string;
-    label: string;
-    description?: string;
-    placeholder?: string;
-    type: TicketFieldType;
-    required?: boolean;
-    requiredOnCreate?: boolean;
-    defaultValue?: TicketPropertyValue;
-    options?: ITicketFieldOption[];
-    objectFields?: ITicketObjectField[];
-    validation?: ITicketFieldValidation;
-    scopeType: TicketFieldScopeType;
-    categoryIds?: string[];
-    requestTypeIds?: string[];
-}
-export interface IUpdateTicketFieldDefinitionDto extends Partial<Omit<ICreateTicketFieldDefinitionDto, 'nameKey' | 'type'>> {
-    expectedVersion?: number;
-    enabled?: boolean;
-    behavior?: TicketFieldBehavior;
-    requiredForStatusIds?: string[];
-    conditions?: ITicketFieldCondition[];
-    readRoleIds?: string[];
-    writeRoleIds?: string[];
-    searchable?: boolean;
-    filterable?: boolean;
-    sortable?: boolean;
-    exportable?: boolean;
-}

package/dist/src/Tickets/Fields.js

@@ -1,44 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.TicketFieldConditionAction = exports.TicketFieldBehavior = exports.TicketFieldScopeType = exports.TicketFieldType = void 0;
-var TicketFieldType;
-(function (TicketFieldType) {
-    TicketFieldType["SHORT_TEXT"] = "SHORT_TEXT";
-    TicketFieldType["LONG_TEXT"] = "LONG_TEXT";
-    TicketFieldType["INTEGER"] = "INTEGER";
-    TicketFieldType["DECIMAL"] = "DECIMAL";
-    TicketFieldType["MONEY"] = "MONEY";
-    TicketFieldType["BOOLEAN"] = "BOOLEAN";
-    TicketFieldType["DATE"] = "DATE";
-    TicketFieldType["DATE_TIME"] = "DATE_TIME";
-    TicketFieldType["SINGLE_SELECT"] = "SINGLE_SELECT";
-    TicketFieldType["MULTI_SELECT"] = "MULTI_SELECT";
-    TicketFieldType["USER"] = "USER";
-    TicketFieldType["GROUP"] = "GROUP";
-    TicketFieldType["CONTACT"] = "CONTACT";
-    TicketFieldType["FILE"] = "FILE";
-    TicketFieldType["URL"] = "URL";
-    TicketFieldType["EMAIL"] = "EMAIL";
-    TicketFieldType["PHONE"] = "PHONE";
-    TicketFieldType["OBJECT"] = "OBJECT";
-    TicketFieldType["OBJECT_LIST"] = "OBJECT_LIST";
-})(TicketFieldType || (exports.TicketFieldType = TicketFieldType = {}));
-var TicketFieldScopeType;
-(function (TicketFieldScopeType) {
-    TicketFieldScopeType["TENANT"] = "TENANT";
-    TicketFieldScopeType["CATEGORY"] = "CATEGORY";
-    TicketFieldScopeType["REQUEST_TYPE"] = "REQUEST_TYPE";
-})(TicketFieldScopeType || (exports.TicketFieldScopeType = TicketFieldScopeType = {}));
-var TicketFieldBehavior;
-(function (TicketFieldBehavior) {
-    TicketFieldBehavior["EDITABLE"] = "EDITABLE";
-    TicketFieldBehavior["READ_ONLY"] = "READ_ONLY";
-    TicketFieldBehavior["HIDDEN"] = "HIDDEN";
-})(TicketFieldBehavior || (exports.TicketFieldBehavior = TicketFieldBehavior = {}));
-var TicketFieldConditionAction;
-(function (TicketFieldConditionAction) {
-    TicketFieldConditionAction["SHOW"] = "SHOW";
-    TicketFieldConditionAction["HIDE"] = "HIDE";
-    TicketFieldConditionAction["REQUIRE"] = "REQUIRE";
-    TicketFieldConditionAction["READ_ONLY"] = "READ_ONLY";
-})(TicketFieldConditionAction || (exports.TicketFieldConditionAction = TicketFieldConditionAction = {}));

package/dist/src/Tickets/Layouts.d.ts

@@ -1,65 +0,0 @@
-import { ITicketAuditedEntity } from './Common';
-export declare enum TicketLayoutViewType {
-    CREATE = "CREATE",
-    EDIT = "EDIT",
-    DETAIL = "DETAIL",
-    TABLE = "TABLE",
-    KANBAN_CARD = "KANBAN_CARD",
-    CARD = "CARD",
-    FILTER = "FILTER",
-    PORTAL_CREATE = "PORTAL_CREATE",
-    PORTAL_DETAIL = "PORTAL_DETAIL"
-}
-export declare enum TicketLayoutVisibility {
-    ALWAYS = "ALWAYS",
-    CREATE_ONLY = "CREATE_ONLY",
-    EDIT_ONLY = "EDIT_ONLY",
-    READ_ONLY = "READ_ONLY"
-}
-export interface ITicketLayoutField {
-    fieldNameKey: string;
-    order: number;
-    column: number;
-    width: number;
-    visible: boolean;
-    visibility?: TicketLayoutVisibility;
-    labelOverride?: string;
-    placeholderOverride?: string;
-}
-export interface ITicketLayoutSection {
-    id: string;
-    title?: string;
-    description?: string;
-    order: number;
-    columns?: number;
-    collapsible?: boolean;
-    collapsedByDefault?: boolean;
-    fields: ITicketLayoutField[];
-}
-export interface ITicketLayoutSectionDTO extends Omit<ITicketLayoutSection, 'id'> {
-}
-/** Controls presentation only; validation remains authoritative in ITicketFieldDefinition. */
-export interface ITicketLayout extends ITicketAuditedEntity {
-    name: string;
-    description?: string;
-    viewType: TicketLayoutViewType;
-    isDefault: boolean;
-    categoryIds?: string[];
-    requestTypeIds?: string[];
-    roleIds?: string[];
-    sections: ITicketLayoutSection[];
-    enabled: boolean;
-}
-export interface ICreateTicketLayoutDto {
-    name: string;
-    description?: string;
-    viewType: TicketLayoutViewType;
-    isDefault?: boolean;
-    categoryIds?: string[];
-    requestTypeIds?: string[];
-    roleIds?: string[];
-    sections: ITicketLayoutSectionDTO[];
-}
-export interface IUpdateTicketLayoutDto extends Partial<ICreateTicketLayoutDto> {
-    enabled?: boolean;
-}

package/dist/src/Tickets/Layouts.js

@@ -1,22 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.TicketLayoutVisibility = exports.TicketLayoutViewType = void 0;
-var TicketLayoutViewType;
-(function (TicketLayoutViewType) {
-    TicketLayoutViewType["CREATE"] = "CREATE";
-    TicketLayoutViewType["EDIT"] = "EDIT";
-    TicketLayoutViewType["DETAIL"] = "DETAIL";
-    TicketLayoutViewType["TABLE"] = "TABLE";
-    TicketLayoutViewType["KANBAN_CARD"] = "KANBAN_CARD";
-    TicketLayoutViewType["CARD"] = "CARD";
-    TicketLayoutViewType["FILTER"] = "FILTER";
-    TicketLayoutViewType["PORTAL_CREATE"] = "PORTAL_CREATE";
-    TicketLayoutViewType["PORTAL_DETAIL"] = "PORTAL_DETAIL";
-})(TicketLayoutViewType || (exports.TicketLayoutViewType = TicketLayoutViewType = {}));
-var TicketLayoutVisibility;
-(function (TicketLayoutVisibility) {
-    TicketLayoutVisibility["ALWAYS"] = "ALWAYS";
-    TicketLayoutVisibility["CREATE_ONLY"] = "CREATE_ONLY";
-    TicketLayoutVisibility["EDIT_ONLY"] = "EDIT_ONLY";
-    TicketLayoutVisibility["READ_ONLY"] = "READ_ONLY";
-})(TicketLayoutVisibility || (exports.TicketLayoutVisibility = TicketLayoutVisibility = {}));