@trii/types 2.10.711 → 2.10.713

package/dist/src/Tickets/Approval.d.ts

@@ -1,139 +0,0 @@
-import { ITicketAuditedEntity } from './Common';
-export declare enum TicketApprovalMode {
-    SEQUENTIAL = "SEQUENTIAL",
-    PARALLEL = "PARALLEL"
-}
-export declare enum TicketApprovalStatus {
-    PENDING = "PENDING",
-    IN_PROGRESS = "IN_PROGRESS",
-    APPROVED = "APPROVED",
-    REJECTED = "REJECTED",
-    CANCELLED = "CANCELLED",
-    EXPIRED = "EXPIRED"
-}
-export declare enum TicketApprovalDecisionType {
-    APPROVE = "APPROVE",
-    REJECT = "REJECT",
-    ABSTAIN = "ABSTAIN"
-}
-export declare enum TicketApprovalQuorumType {
-    ALL = "ALL",
-    ANY = "ANY",
-    COUNT = "COUNT",
-    PERCENTAGE = "PERCENTAGE"
-}
-export interface ITicketApprovalQuorum {
-    type: TicketApprovalQuorumType;
-    requiredCount?: number;
-    requiredPercentage?: number;
-    rejectOnAnyRejection?: boolean;
-}
-export type ITicketApprover = {
-    type: 'USER';
-    userId: string;
-} | {
-    type: 'GROUP';
-    groupId: string;
-} | {
-    type: 'ROLE';
-    roleId: string;
-};
-export interface ITicketApprovalStepDefinition {
-    id: string;
-    name: string;
-    order: number;
-    approvers: ITicketApprover[];
-    quorum: ITicketApprovalQuorum;
-    expiresAfterMinutes?: number;
-    allowDelegation: boolean;
-    escalationPolicyId?: string;
-}
-export interface ITicketApprovalProcessDefinition extends ITicketAuditedEntity {
-    name: string;
-    description?: string;
-    categoryIds?: string[];
-    mode: TicketApprovalMode;
-    steps: ITicketApprovalStepDefinition[];
-    enabled: boolean;
-}
-export interface ITicketApprovalStep extends ITicketApprovalStepDefinition {
-    status: TicketApprovalStatus;
-    startedAt?: Date;
-    expiresAt?: Date;
-    completedAt?: Date;
-}
-export interface ITicketApprovalProcess {
-    id: string;
-    spaceId: string;
-    ticketId: string;
-    definitionId?: string;
-    definitionVersion?: number;
-    name: string;
-    mode: TicketApprovalMode;
-    status: TicketApprovalStatus;
-    steps: ITicketApprovalStep[];
-    currentStepId?: string;
-    requestedAt: Date;
-    requestedBy: string;
-    completedAt?: Date;
-    cancelledAt?: Date;
-}
-export interface ITicketApprovalDecision {
-    id: string;
-    spaceId: string;
-    ticketId: string;
-    processId: string;
-    stepId: string;
-    approverId: string;
-    decision: TicketApprovalDecisionType;
-    comment?: string;
-    attachmentIds?: string[];
-    decidedAt: Date;
-    delegatedFromUserId?: string;
-}
-export interface ITicketApprovalDelegation {
-    id: string;
-    spaceId: string;
-    ticketId: string;
-    processId: string;
-    stepId: string;
-    fromUserId: string;
-    toUserId: string;
-    reason?: string;
-    delegatedAt: Date;
-    expiresAt?: Date;
-    revokedAt?: Date;
-}
-export interface ITicketApprovalSummary {
-    pending: number;
-    approved: number;
-    rejected: number;
-    expired: number;
-    currentProcessId?: string;
-}
-export interface IStartTicketApprovalDto {
-    expectedVersion: number;
-    definitionId: string;
-    comment?: string;
-}
-export interface IDecideTicketApprovalDto {
-    expectedVersion: number;
-    processId: string;
-    stepId: string;
-    decision: TicketApprovalDecisionType;
-    comment?: string;
-    attachmentIds?: string[];
-}
-export interface IDelegateTicketApprovalDto {
-    expectedVersion: number;
-    processId: string;
-    stepId: string;
-    toUserId: string;
-    reason?: string;
-    expiresAt?: Date;
-}
-export interface ICancelTicketApprovalDto {
-    expectedVersion: number;
-    processId: string;
-    reason: string;
-}

package/dist/src/Tickets/Approval.js

@@ -1,30 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.TicketApprovalQuorumType = exports.TicketApprovalDecisionType = exports.TicketApprovalStatus = exports.TicketApprovalMode = void 0;
-var TicketApprovalMode;
-(function (TicketApprovalMode) {
-    TicketApprovalMode["SEQUENTIAL"] = "SEQUENTIAL";
-    TicketApprovalMode["PARALLEL"] = "PARALLEL";
-})(TicketApprovalMode || (exports.TicketApprovalMode = TicketApprovalMode = {}));
-var TicketApprovalStatus;
-(function (TicketApprovalStatus) {
-    TicketApprovalStatus["PENDING"] = "PENDING";
-    TicketApprovalStatus["IN_PROGRESS"] = "IN_PROGRESS";
-    TicketApprovalStatus["APPROVED"] = "APPROVED";
-    TicketApprovalStatus["REJECTED"] = "REJECTED";
-    TicketApprovalStatus["CANCELLED"] = "CANCELLED";
-    TicketApprovalStatus["EXPIRED"] = "EXPIRED";
-})(TicketApprovalStatus || (exports.TicketApprovalStatus = TicketApprovalStatus = {}));
-var TicketApprovalDecisionType;
-(function (TicketApprovalDecisionType) {
-    TicketApprovalDecisionType["APPROVE"] = "APPROVE";
-    TicketApprovalDecisionType["REJECT"] = "REJECT";
-    TicketApprovalDecisionType["ABSTAIN"] = "ABSTAIN";
-})(TicketApprovalDecisionType || (exports.TicketApprovalDecisionType = TicketApprovalDecisionType = {}));
-var TicketApprovalQuorumType;
-(function (TicketApprovalQuorumType) {
-    TicketApprovalQuorumType["ALL"] = "ALL";
-    TicketApprovalQuorumType["ANY"] = "ANY";
-    TicketApprovalQuorumType["COUNT"] = "COUNT";
-    TicketApprovalQuorumType["PERCENTAGE"] = "PERCENTAGE";
-})(TicketApprovalQuorumType || (exports.TicketApprovalQuorumType = TicketApprovalQuorumType = {}));

package/dist/src/Tickets/Automation.d.ts

@@ -1,237 +0,0 @@
-import { TicketPropertyValue } from "./Common";
-import { TicketSecurityOperation } from "./Security";
-/** Events published by Tickets that may start or resume a Flow execution. */
-export declare enum TicketAutomationTrigger {
-    TICKET_CREATED = "TICKET_CREATED",
-    TICKET_UPDATED = "TICKET_UPDATED",
-    STATUS_CHANGED = "STATUS_CHANGED",
-    PRIORITY_CHANGED = "PRIORITY_CHANGED",
-    ASSIGNMENT_CHANGED = "ASSIGNMENT_CHANGED",
-    CATEGORY_CHANGED = "CATEGORY_CHANGED",
-    PUBLIC_MESSAGE_RECEIVED = "PUBLIC_MESSAGE_RECEIVED",
-    PUBLIC_REPLY_SENT = "PUBLIC_REPLY_SENT",
-    INTERNAL_NOTE_ADDED = "INTERNAL_NOTE_ADDED",
-    SLA_WARNING = "SLA_WARNING",
-    SLA_BREACHED = "SLA_BREACHED",
-    TICKET_OVERDUE = "TICKET_OVERDUE",
-    APPROVAL_REQUESTED = "APPROVAL_REQUESTED",
-    APPROVAL_COMPLETED = "APPROVAL_COMPLETED",
-    APPROVAL_REJECTED = "APPROVAL_REJECTED",
-    TASK_CREATED = "TASK_CREATED",
-    TASK_COMPLETED = "TASK_COMPLETED",
-    TASK_OVERDUE = "TASK_OVERDUE",
-    SATISFACTION_RECEIVED = "SATISFACTION_RECEIVED",
-    TICKET_REOPENED = "TICKET_REOPENED",
-    TICKET_RESOLVED = "TICKET_RESOLVED",
-    SCHEDULED = "SCHEDULED",
-    MANUAL = "MANUAL"
-}
-/** Safe commands exposed by Tickets as Flow action nodes; every command uses normal domain validation. */
-export declare enum TicketAutomationAction {
-    UPDATE_FIELDS = "UPDATE_FIELDS",
-    CHANGE_STATUS = "CHANGE_STATUS",
-    SET_PRIORITY = "SET_PRIORITY",
-    ASSIGN_AGENT = "ASSIGN_AGENT",
-    ASSIGN_GROUP = "ASSIGN_GROUP",
-    ENQUEUE = "ENQUEUE",
-    ADD_TAG = "ADD_TAG",
-    REMOVE_TAG = "REMOVE_TAG",
-    ADD_INTERNAL_NOTE = "ADD_INTERNAL_NOTE",
-    SEND_PUBLIC_REPLY = "SEND_PUBLIC_REPLY",
-    SEND_NOTIFICATION = "SEND_NOTIFICATION",
-    START_APPROVAL = "START_APPROVAL",
-    APPLY_TASK_TEMPLATE = "APPLY_TASK_TEMPLATE",
-    LINK_TICKET = "LINK_TICKET",
-    CREATE_CHILD_TICKET = "CREATE_CHILD_TICKET",
-    MERGE_TICKETS = "MERGE_TICKETS",
-    PAUSE_SLA = "PAUSE_SLA",
-    RESUME_SLA = "RESUME_SLA",
-    CALL_WEBHOOK = "CALL_WEBHOOK"
-}
-export declare enum TicketAutomationCapabilityKind {
-    TRIGGER = "TRIGGER",
-    ACTION = "ACTION",
-    CONDITION = "CONDITION"
-}
-export declare enum TicketAutomationEventStatus {
-    PENDING = "PENDING",
-    PUBLISHED = "PUBLISHED",
-    FAILED = "FAILED",
-    DEAD_LETTER = "DEAD_LETTER"
-}
-export declare enum TicketAutomationActionStatus {
-    ACCEPTED = "ACCEPTED",
-    COMPLETED = "COMPLETED",
-    SKIPPED = "SKIPPED",
-    CONFLICT = "CONFLICT",
-    FAILED = "FAILED"
-}
-/** Causal metadata propagated across Tickets and Flow to deduplicate work and detect recursive loops. */
-export interface ITicketAutomationEnvelope {
-    eventId: string;
-    correlationId: string;
-    causationId?: string;
-    flowId?: string;
-    flowVersion?: number;
-    executionId?: string;
-    actionId?: string;
-    depth: number;
-    occurredAt: Date;
-}
-/** Snapshot and delta delivered to Flow when a ticket trigger fires. */
-export interface ITicketAutomationContext {
-    ticketId: string;
-    spaceId: string;
-    eventType: TicketAutomationTrigger;
-    ticketVersion: number;
-    changedFields?: string[];
-    previousValues?: {
-        [key: string]: TicketPropertyValue;
-    };
-    currentValues?: {
-        [key: string]: TicketPropertyValue;
-    };
-    conversationId?: string;
-    messageId?: string;
-    slaMetricCycleId?: string;
-    approvalProcessId?: string;
-    taskId?: string;
-    actorId?: string;
-}
-/** Transactional-outbox record. Tickets persists this with the mutation before publishing it to Flow. */
-export interface ITicketAutomationEvent {
-    id: string;
-    spaceId: string;
-    ticketId: string;
-    envelope: ITicketAutomationEnvelope;
-    context: ITicketAutomationContext;
-    status: TicketAutomationEventStatus;
-    attempts: number;
-    createdAt: Date;
-    publishedAt?: Date;
-    nextAttemptAt?: Date;
-    lastError?: string;
-}
-/** Minimal JSON-schema-compatible description used by the visual Flow editor to render node inputs. */
-export interface ITicketAutomationSchema {
-    type: "object";
-    title?: string;
-    description?: string;
-    required?: string[];
-    properties: {
-        [key: string]: ITicketAutomationSchemaProperty;
-    };
-}
-export interface ITicketAutomationSchemaProperty {
-    type: "string" | "number" | "integer" | "boolean" | "array" | "object";
-    title?: string;
-    description?: string;
-    format?: string;
-    enum?: TicketPropertyValue[];
-    default?: TicketPropertyValue;
-    items?: ITicketAutomationSchemaProperty;
-}
-/** Capability catalog entry consumed by Flow so ticket nodes are not hard-coded in its editor. */
-export interface ITicketAutomationCapability {
-    code: string;
-    kind: TicketAutomationCapabilityKind;
-    name: string;
-    description?: string;
-    trigger?: TicketAutomationTrigger;
-    action?: TicketAutomationAction;
-    inputSchema?: ITicketAutomationSchema;
-    outputSchema?: ITicketAutomationSchema;
-    requiredOperations?: TicketSecurityOperation[];
-    enabled: boolean;
-    version: number;
-}
-/** Query used by Flow to discover available ticket triggers, actions and conditions for a tenant. */
-export interface ITicketAutomationCapabilityQuery {
-    kinds?: TicketAutomationCapabilityKind[];
-    enabledOnly?: boolean;
-    version?: number;
-}
-/** Idempotent command sent by a Flow action node to the Tickets API. */
-export interface IExecuteTicketAutomationActionDto {
-    ticketId: string;
-    expectedVersion?: number;
-    action: TicketAutomationAction;
-    parameters: {
-        [key: string]: TicketPropertyValue;
-    };
-    envelope: ITicketAutomationEnvelope;
-    idempotencyKey: string;
-}
-/** Result stored by Flow; repeated idempotency keys must return the original result. */
-export interface ITicketAutomationActionResult {
-    ticketId: string;
-    action: TicketAutomationAction;
-    status: TicketAutomationActionStatus;
-    previousVersion?: number;
-    currentVersion?: number;
-    output?: {
-        [key: string]: TicketPropertyValue;
-    };
-    eventIds?: string[];
-    errorCode?: string;
-    errorMessage?: string;
-    retryable?: boolean;
-    completedAt: Date;
-}
-/** Audit record proving which flow/node caused a ticket mutation, independently from Flow logs. */
-export interface ITicketAutomationActionExecution {
-    id: string;
-    spaceId: string;
-    ticketId: string;
-    flowId: string;
-    flowVersion?: number;
-    executionId: string;
-    nodeId?: string;
-    actionId: string;
-    action: TicketAutomationAction;
-    idempotencyKey: string;
-    status: TicketAutomationActionStatus;
-    startedAt: Date;
-    completedAt?: Date;
-    result?: ITicketAutomationActionResult;
-}
-/** Tenant safety limits enforced by Tickets before accepting Flow-originated actions. */
-export interface ITicketAutomationLimits {
-    spaceId: string;
-    maximumCausalDepth: number;
-    maximumActionsPerExecution: number;
-    maximumActionsPerTicketPerMinute: number;
-    maximumEventsPerTicketPerMinute: number;
-    ignoreSameFlowCausedEvents: boolean;
-    deadLetterAfterAttempts: number;
-}
-/** Loop-check request evaluated before dispatching an event or executing an action. */
-export interface ITicketAutomationGuardRequest {
-    ticketId: string;
-    envelope: ITicketAutomationEnvelope;
-    action?: TicketAutomationAction;
-}
-export interface ITicketAutomationGuardDecision {
-    allowed: boolean;
-    reasonCode?: string;
-    reason?: string;
-    currentDepth: number;
-    actionsUsed?: number;
-    actionsRemaining?: number;
-}
-/** Registers the Flow binding that determines which ticket event starts which flow version. */
-export interface ITicketFlowBinding {
-    id: string;
-    spaceId: string;
-    name: string;
-    trigger: TicketAutomationTrigger;
-    flowId: string;
-    flowVersion?: number;
-    categoryIds?: string[];
-    enabled: boolean;
-    ignoreEventsCausedBySameFlow: boolean;
-    createdAt: Date;
-    createdBy: string;
-    updatedAt?: Date;
-    updatedBy?: string;
-}

package/dist/src/Tickets/Automation.js

@@ -1,74 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.TicketAutomationActionStatus = exports.TicketAutomationEventStatus = exports.TicketAutomationCapabilityKind = exports.TicketAutomationAction = exports.TicketAutomationTrigger = void 0;
-/** Events published by Tickets that may start or resume a Flow execution. */
-var TicketAutomationTrigger;
-(function (TicketAutomationTrigger) {
-    TicketAutomationTrigger["TICKET_CREATED"] = "TICKET_CREATED";
-    TicketAutomationTrigger["TICKET_UPDATED"] = "TICKET_UPDATED";
-    TicketAutomationTrigger["STATUS_CHANGED"] = "STATUS_CHANGED";
-    TicketAutomationTrigger["PRIORITY_CHANGED"] = "PRIORITY_CHANGED";
-    TicketAutomationTrigger["ASSIGNMENT_CHANGED"] = "ASSIGNMENT_CHANGED";
-    TicketAutomationTrigger["CATEGORY_CHANGED"] = "CATEGORY_CHANGED";
-    TicketAutomationTrigger["PUBLIC_MESSAGE_RECEIVED"] = "PUBLIC_MESSAGE_RECEIVED";
-    TicketAutomationTrigger["PUBLIC_REPLY_SENT"] = "PUBLIC_REPLY_SENT";
-    TicketAutomationTrigger["INTERNAL_NOTE_ADDED"] = "INTERNAL_NOTE_ADDED";
-    TicketAutomationTrigger["SLA_WARNING"] = "SLA_WARNING";
-    TicketAutomationTrigger["SLA_BREACHED"] = "SLA_BREACHED";
-    TicketAutomationTrigger["TICKET_OVERDUE"] = "TICKET_OVERDUE";
-    TicketAutomationTrigger["APPROVAL_REQUESTED"] = "APPROVAL_REQUESTED";
-    TicketAutomationTrigger["APPROVAL_COMPLETED"] = "APPROVAL_COMPLETED";
-    TicketAutomationTrigger["APPROVAL_REJECTED"] = "APPROVAL_REJECTED";
-    TicketAutomationTrigger["TASK_CREATED"] = "TASK_CREATED";
-    TicketAutomationTrigger["TASK_COMPLETED"] = "TASK_COMPLETED";
-    TicketAutomationTrigger["TASK_OVERDUE"] = "TASK_OVERDUE";
-    TicketAutomationTrigger["SATISFACTION_RECEIVED"] = "SATISFACTION_RECEIVED";
-    TicketAutomationTrigger["TICKET_REOPENED"] = "TICKET_REOPENED";
-    TicketAutomationTrigger["TICKET_RESOLVED"] = "TICKET_RESOLVED";
-    TicketAutomationTrigger["SCHEDULED"] = "SCHEDULED";
-    TicketAutomationTrigger["MANUAL"] = "MANUAL";
-})(TicketAutomationTrigger || (exports.TicketAutomationTrigger = TicketAutomationTrigger = {}));
-/** Safe commands exposed by Tickets as Flow action nodes; every command uses normal domain validation. */
-var TicketAutomationAction;
-(function (TicketAutomationAction) {
-    TicketAutomationAction["UPDATE_FIELDS"] = "UPDATE_FIELDS";
-    TicketAutomationAction["CHANGE_STATUS"] = "CHANGE_STATUS";
-    TicketAutomationAction["SET_PRIORITY"] = "SET_PRIORITY";
-    TicketAutomationAction["ASSIGN_AGENT"] = "ASSIGN_AGENT";
-    TicketAutomationAction["ASSIGN_GROUP"] = "ASSIGN_GROUP";
-    TicketAutomationAction["ENQUEUE"] = "ENQUEUE";
-    TicketAutomationAction["ADD_TAG"] = "ADD_TAG";
-    TicketAutomationAction["REMOVE_TAG"] = "REMOVE_TAG";
-    TicketAutomationAction["ADD_INTERNAL_NOTE"] = "ADD_INTERNAL_NOTE";
-    TicketAutomationAction["SEND_PUBLIC_REPLY"] = "SEND_PUBLIC_REPLY";
-    TicketAutomationAction["SEND_NOTIFICATION"] = "SEND_NOTIFICATION";
-    TicketAutomationAction["START_APPROVAL"] = "START_APPROVAL";
-    TicketAutomationAction["APPLY_TASK_TEMPLATE"] = "APPLY_TASK_TEMPLATE";
-    TicketAutomationAction["LINK_TICKET"] = "LINK_TICKET";
-    TicketAutomationAction["CREATE_CHILD_TICKET"] = "CREATE_CHILD_TICKET";
-    TicketAutomationAction["MERGE_TICKETS"] = "MERGE_TICKETS";
-    TicketAutomationAction["PAUSE_SLA"] = "PAUSE_SLA";
-    TicketAutomationAction["RESUME_SLA"] = "RESUME_SLA";
-    TicketAutomationAction["CALL_WEBHOOK"] = "CALL_WEBHOOK";
-})(TicketAutomationAction || (exports.TicketAutomationAction = TicketAutomationAction = {}));
-var TicketAutomationCapabilityKind;
-(function (TicketAutomationCapabilityKind) {
-    TicketAutomationCapabilityKind["TRIGGER"] = "TRIGGER";
-    TicketAutomationCapabilityKind["ACTION"] = "ACTION";
-    TicketAutomationCapabilityKind["CONDITION"] = "CONDITION";
-})(TicketAutomationCapabilityKind || (exports.TicketAutomationCapabilityKind = TicketAutomationCapabilityKind = {}));
-var TicketAutomationEventStatus;
-(function (TicketAutomationEventStatus) {
-    TicketAutomationEventStatus["PENDING"] = "PENDING";
-    TicketAutomationEventStatus["PUBLISHED"] = "PUBLISHED";
-    TicketAutomationEventStatus["FAILED"] = "FAILED";
-    TicketAutomationEventStatus["DEAD_LETTER"] = "DEAD_LETTER";
-})(TicketAutomationEventStatus || (exports.TicketAutomationEventStatus = TicketAutomationEventStatus = {}));
-var TicketAutomationActionStatus;
-(function (TicketAutomationActionStatus) {
-    TicketAutomationActionStatus["ACCEPTED"] = "ACCEPTED";
-    TicketAutomationActionStatus["COMPLETED"] = "COMPLETED";
-    TicketAutomationActionStatus["SKIPPED"] = "SKIPPED";
-    TicketAutomationActionStatus["CONFLICT"] = "CONFLICT";
-    TicketAutomationActionStatus["FAILED"] = "FAILED";
-})(TicketAutomationActionStatus || (exports.TicketAutomationActionStatus = TicketAutomationActionStatus = {}));

package/dist/src/Tickets/Category.d.ts

@@ -1,71 +0,0 @@
-import { ITicketAuditedEntity, TicketPriority } from './Common';
-import { ITicketFormRequirement } from './Workflow';
-export interface ITicketCategory extends ITicketAuditedEntity {
-    name: string;
-    description?: string;
-    parentCategoryId?: string;
-    order: number;
-    enabled: boolean;
-    defaultPriority?: TicketPriority;
-    defaultAssignedGroupId?: string;
-    defaultSlaPolicyId?: string;
-    securityPolicyId?: string;
-    formRequirements?: ITicketFormRequirement[];
-    fieldDefinitionIds?: string[];
-    layoutIds?: string[];
-}
-export interface ITicketResolutionType extends ITicketAuditedEntity {
-    name: string;
-    description?: string;
-    enabled: boolean;
-    order: number;
-    formRequirements?: ITicketFormRequirement[];
-    fieldDefinitionIds?: string[];
-    layoutIds?: string[];
-}
-export interface ICreateTicketCategoryDto {
-    name: string;
-    description?: string;
-    parentCategoryId?: string;
-    order?: number;
-    enabled?: boolean;
-    defaultPriority?: TicketPriority;
-    defaultAssignedGroupId?: string;
-    defaultSlaPolicyId?: string;
-    securityPolicyId?: string;
-    formRequirements?: ITicketFormRequirement[];
-    fieldDefinitionIds?: string[];
-    layoutIds?: string[];
-}
-export interface IUpdateTicketCategoryDto {
-    name?: string;
-    description?: string | null;
-    parentCategoryId?: string | null;
-    order?: number;
-    enabled?: boolean;
-    defaultPriority?: TicketPriority | null;
-    defaultAssignedGroupId?: string | null;
-    defaultSlaPolicyId?: string | null;
-    securityPolicyId?: string | null;
-    formRequirements?: ITicketFormRequirement[] | null;
-    fieldDefinitionIds?: string[] | null;
-    layoutIds?: string[] | null;
-}
-export interface ICreateTicketResolutionTypeDto {
-    name: string;
-    description?: string;
-    enabled?: boolean;
-    order?: number;
-    formRequirements?: ITicketFormRequirement[];
-    fieldDefinitionIds?: string[];
-    layoutIds?: string[];
-}
-export interface IUpdateTicketResolutionTypeDto {
-    name?: string;
-    description?: string | null;
-    enabled?: boolean;
-    order?: number;
-    formRequirements?: ITicketFormRequirement[] | null;
-    fieldDefinitionIds?: string[] | null;
-    layoutIds?: string[] | null;
-}

package/dist/src/Tickets/Category.js

@@ -1,2 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });

package/dist/src/Tickets/Common.d.ts

@@ -1,90 +0,0 @@
-import { IContactInfo } from "../Contacts/contacts";
-export declare enum TicketStage {
-    NEW = "NEW",
-    ACTIVE = "ACTIVE",
-    RESOLVED = "RESOLVED",
-    CLOSED = "CLOSED",
-    CANCELLED = "CANCELLED"
-}
-export declare enum TicketPriority {
-    LOW = "LOW",
-    MEDIUM = "MEDIUM",
-    HIGH = "HIGH",
-    URGENT = "URGENT"
-}
-export declare enum TicketOrigin {
-    MANUAL = "MANUAL",
-    API = "API",
-    IMPORT = "IMPORT",
-    AUTOMATION = "AUTOMATION",
-    CONVERSATION = "CONVERSATION",
-    WEB_FORM = "WEB_FORM",
-    SOCIAL_MEDIA = "SOCIAL_MEDIA",
-    EMAIL = "EMAIL",
-    PHONE = "PHONE",
-    OTHER = "OTHER"
-}
-export declare enum TicketAccessLevel {
-    ALL = "ALL",
-    GROUP = "GROUP",
-    AGENT = "AGENT",
-    OWN = "OWN"
-}
-export type TicketPropertyPrimitive = string | number | boolean | Date | null;
-export type TicketPropertyValue = TicketPropertyPrimitive | TicketPropertyValue[] | {
-    [key: string]: TicketPropertyValue;
-};
-export interface ITicketProperty {
-    nameKey: string;
-    value: TicketPropertyValue;
-}
-export interface ITicketTagInfo {
-    id: string;
-    name: string;
-    color?: string;
-}
-export interface ITicketExternalReference {
-    system: string;
-    externalId: string;
-    externalUrl?: string;
-    lastSyncedAt?: Date;
-}
-export interface ITicketAttachment {
-    id: string;
-    spaceId: string;
-    ticketId: string;
-    fileName: string;
-    mimeType: string;
-    sizeBytes: number;
-    storageKey: string;
-    downloadUrl?: string;
-    checksum?: string;
-    createdAt: Date;
-    createdBy: string;
-    deletedAt?: Date;
-    deletedBy?: string;
-}
-export interface ITicketAuditedEntity {
-    id: string;
-    spaceId: string;
-    createdAt: Date;
-    createdBy: string;
-    updatedAt?: Date;
-    updatedBy?: string;
-    deletedAt?: Date;
-    deletedBy?: string;
-}
-export type ITicketContactProjection = IContactInfo;
-export interface ITicketDateRange {
-    from: Date;
-    to: Date;
-}
-export interface ITicketMetricPoint {
-    date: Date;
-    value: number;
-}
-export interface ITicketMetricGroup {
-    key: string;
-    label: string;
-    value: number;
-}

package/dist/src/Tickets/Common.js

@@ -1,38 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.TicketAccessLevel = exports.TicketOrigin = exports.TicketPriority = exports.TicketStage = void 0;
-var TicketStage;
-(function (TicketStage) {
-    TicketStage["NEW"] = "NEW";
-    TicketStage["ACTIVE"] = "ACTIVE";
-    TicketStage["RESOLVED"] = "RESOLVED";
-    TicketStage["CLOSED"] = "CLOSED";
-    TicketStage["CANCELLED"] = "CANCELLED";
-})(TicketStage || (exports.TicketStage = TicketStage = {}));
-var TicketPriority;
-(function (TicketPriority) {
-    TicketPriority["LOW"] = "LOW";
-    TicketPriority["MEDIUM"] = "MEDIUM";
-    TicketPriority["HIGH"] = "HIGH";
-    TicketPriority["URGENT"] = "URGENT";
-})(TicketPriority || (exports.TicketPriority = TicketPriority = {}));
-var TicketOrigin;
-(function (TicketOrigin) {
-    TicketOrigin["MANUAL"] = "MANUAL";
-    TicketOrigin["API"] = "API";
-    TicketOrigin["IMPORT"] = "IMPORT";
-    TicketOrigin["AUTOMATION"] = "AUTOMATION";
-    TicketOrigin["CONVERSATION"] = "CONVERSATION";
-    TicketOrigin["WEB_FORM"] = "WEB_FORM";
-    TicketOrigin["SOCIAL_MEDIA"] = "SOCIAL_MEDIA";
-    TicketOrigin["EMAIL"] = "EMAIL";
-    TicketOrigin["PHONE"] = "PHONE";
-    TicketOrigin["OTHER"] = "OTHER";
-})(TicketOrigin || (exports.TicketOrigin = TicketOrigin = {}));
-var TicketAccessLevel;
-(function (TicketAccessLevel) {
-    TicketAccessLevel["ALL"] = "ALL";
-    TicketAccessLevel["GROUP"] = "GROUP";
-    TicketAccessLevel["AGENT"] = "AGENT";
-    TicketAccessLevel["OWN"] = "OWN";
-})(TicketAccessLevel || (exports.TicketAccessLevel = TicketAccessLevel = {}));