@rubytech/create-maxy-code 0.1.169 → 0.1.170

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Files changed (134) hide show
  1. package/package.json +1 -1
  2. package/payload/platform/plugins/.claude-plugin/marketplace.json +0 -15
  3. package/payload/platform/plugins/docs/references/platform.md +1 -1
  4. package/payload/server/{chunk-3TRIXQSJ.js → chunk-L2YK2VK3.js} +17 -29
  5. package/payload/server/maxy-edge.js +1 -1
  6. package/payload/server/server.js +1 -1
  7. package/payload/platform/plugins/teaching/.claude-plugin/plugin.json +0 -8
  8. package/payload/platform/plugins/teaching/PLUGIN.md +0 -58
  9. package/payload/platform/plugins/teaching/skills/interactive-tutor/SKILL.md +0 -59
  10. package/payload/platform/plugins/teaching/skills/interactive-tutor/references/assessment.md +0 -70
  11. package/payload/platform/plugins/teaching/skills/interactive-tutor/references/classroom-conduct.md +0 -43
  12. package/payload/platform/plugins/teaching/skills/interactive-tutor/references/teaching-modes.md +0 -83
  13. package/payload/platform/plugins/teaching/skills/lesson-planner/SKILL.md +0 -48
  14. package/payload/platform/plugins/teaching/skills/lesson-planner/references/context-gathering.md +0 -41
  15. package/payload/platform/plugins/teaching/skills/lesson-planner/references/plan-structure.md +0 -94
  16. package/payload/platform/plugins/teaching/skills/study-pack-builder/SKILL.md +0 -52
  17. package/payload/platform/plugins/teaching/skills/study-pack-builder/references/disaggregation.md +0 -49
  18. package/payload/platform/plugins/teaching/skills/study-pack-builder/references/materials.md +0 -116
  19. package/payload/platform/plugins/venture-studio/.claude-plugin/plugin.json +0 -8
  20. package/payload/platform/plugins/venture-studio/PLUGIN.md +0 -119
  21. package/payload/platform/plugins/venture-studio/bin/scaffold.sh +0 -116
  22. package/payload/platform/plugins/venture-studio/skills/brand-pack/SKILL.md +0 -256
  23. package/payload/platform/plugins/venture-studio/skills/brand-pack/references/color-psychology.md +0 -118
  24. package/payload/platform/plugins/venture-studio/skills/investor-data-room/SKILL.md +0 -376
  25. package/payload/platform/plugins/venture-studio/skills/investor-data-room/references/business-plan-template.md +0 -64
  26. package/payload/platform/plugins/venture-studio/skills/investor-data-room/references/compliance-research-checklist.md +0 -53
  27. package/payload/platform/plugins/venture-studio/skills/investor-data-room/references/data-room-structure.md +0 -88
  28. package/payload/platform/plugins/venture-studio/skills/investor-data-room/references/deck-blueprint-template.md +0 -39
  29. package/payload/platform/plugins/venture-studio/skills/investor-data-room/references/design-tokens-application.md +0 -79
  30. package/payload/platform/plugins/venture-studio/skills/investor-data-room/references/html-pdf-pipeline.md +0 -236
  31. package/payload/platform/plugins/venture-studio/skills/investor-data-room/references/internal-workings-scrub.md +0 -33
  32. package/payload/platform/plugins/venture-studio/skills/investor-data-room/references/termsheet-template.md +0 -88
  33. package/payload/platform/plugins/venture-studio/skills/investor-data-room/templates/prospectus/index.html +0 -1565
  34. package/payload/platform/plugins/venture-studio/skills/investor-data-room/templates/prospectus/render-pdf.mjs +0 -91
  35. package/payload/platform/plugins/venture-studio/skills/investor-data-room/templates/prospectus/term_sheet.html +0 -715
  36. package/payload/platform/plugins/venture-studio/skills/office-hours/SKILL.md +0 -587
  37. package/payload/platform/plugins/venture-studio/skills/prototype-host/SKILL.md +0 -179
  38. package/payload/platform/plugins/venture-studio/skills/prototype-host/references/cloudflared-ingress-edit.md +0 -81
  39. package/payload/platform/plugins/venture-studio/skills/prototype-host/references/scaffold-frameworks.md +0 -60
  40. package/payload/platform/plugins/venture-studio/skills/prototype-host/references/systemd-user-service.md +0 -104
  41. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/SKILL.md +0 -336
  42. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/aarrr-metrics.md +0 -275
  43. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/assumption-testing.md +0 -93
  44. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/boolean-search.md +0 -308
  45. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/build-measure-learn.md +0 -262
  46. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/business-model-canvas.md +0 -171
  47. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/commitment-signals.md +0 -246
  48. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/design-thinking.md +0 -183
  49. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/earlyvangelist.md +0 -190
  50. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/first-principles.md +0 -58
  51. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/fishbone.md +0 -114
  52. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/five-whys.md +0 -43
  53. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/ice-scoring.md +0 -237
  54. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/innovation-accounting.md +0 -290
  55. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/jtbd.md +0 -105
  56. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/landing-page.md +0 -361
  57. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/market-type.md +0 -167
  58. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/mom-test.md +0 -193
  59. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/mvp-types.md +0 -200
  60. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/og-images.md +0 -239
  61. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/pareto.md +0 -103
  62. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/persona-development.md +0 -291
  63. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/pivot-types.md +0 -225
  64. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/positioning-statement.md +0 -179
  65. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/prd.md +0 -363
  66. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/pre-mortem.md +0 -74
  67. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/problem-validation.md +0 -253
  68. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/product-market-fit.md +0 -256
  69. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/research-synthesis.md +0 -276
  70. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/three-engines-of-growth.md +0 -248
  71. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/validation-tests.md +0 -89
  72. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/value-proposition-canvas.md +0 -121
  73. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/win-loss-analysis.md +0 -242
  74. package/payload/platform/plugins/venture-studio/skills/zero-to-prototype/references/workflow-mapping.md +0 -271
  75. package/payload/platform/plugins/writer-craft/.claude-plugin/plugin.json +0 -17
  76. package/payload/platform/plugins/writer-craft/PLUGIN.md +0 -130
  77. package/payload/platform/plugins/writer-craft/agents/writer-craft--manuscript-reviewer.md +0 -96
  78. package/payload/platform/plugins/writer-craft/mcp/package.json +0 -19
  79. package/payload/platform/plugins/writer-craft/mcp/scripts/smoke.mjs +0 -152
  80. package/payload/platform/plugins/writer-craft/mcp/src/index.ts +0 -289
  81. package/payload/platform/plugins/writer-craft/mcp/src/lib/neo4j.ts +0 -56
  82. package/payload/platform/plugins/writer-craft/mcp/src/lib/voice-corpus.ts +0 -54
  83. package/payload/platform/plugins/writer-craft/mcp/src/tools/voice-distil-profile.ts +0 -303
  84. package/payload/platform/plugins/writer-craft/mcp/src/tools/voice-record-feedback.ts +0 -114
  85. package/payload/platform/plugins/writer-craft/mcp/src/tools/voice-retrieve-conditioning.ts +0 -145
  86. package/payload/platform/plugins/writer-craft/mcp/src/tools/voice-tag-content.ts +0 -117
  87. package/payload/platform/plugins/writer-craft/mcp/tsconfig.json +0 -8
  88. package/payload/platform/plugins/writer-craft/skills/citation-style/SKILL.md +0 -94
  89. package/payload/platform/plugins/writer-craft/skills/citation-style/references/book-and-chapter-models.md +0 -77
  90. package/payload/platform/plugins/writer-craft/skills/citation-style/references/citation-rules.md +0 -103
  91. package/payload/platform/plugins/writer-craft/skills/citation-style/references/journal-article-models.md +0 -74
  92. package/payload/platform/plugins/writer-craft/skills/citation-style/references/other-source-models.md +0 -146
  93. package/payload/platform/plugins/writer-craft/skills/citation-style/references/reference-list-rules.md +0 -70
  94. package/payload/platform/plugins/writer-craft/skills/editorial-practice/SKILL.md +0 -108
  95. package/payload/platform/plugins/writer-craft/skills/editorial-practice/references/copyediting.md +0 -73
  96. package/payload/platform/plugins/writer-craft/skills/editorial-practice/references/developmental-editing.md +0 -85
  97. package/payload/platform/plugins/writer-craft/skills/editorial-practice/references/genre-specific-editing.md +0 -78
  98. package/payload/platform/plugins/writer-craft/skills/editorial-practice/references/line-editing.md +0 -55
  99. package/payload/platform/plugins/writer-craft/skills/editorial-practice/references/self-editing.md +0 -89
  100. package/payload/platform/plugins/writer-craft/skills/persuasive-storytelling/SKILL.md +0 -114
  101. package/payload/platform/plugins/writer-craft/skills/persuasive-storytelling/references/audience-analysis.md +0 -73
  102. package/payload/platform/plugins/writer-craft/skills/persuasive-storytelling/references/crafting-persuasive-story.md +0 -76
  103. package/payload/platform/plugins/writer-craft/skills/persuasive-storytelling/references/persuasion-case-studies.md +0 -67
  104. package/payload/platform/plugins/writer-craft/skills/persuasive-storytelling/references/transformation-framework.md +0 -86
  105. package/payload/platform/plugins/writer-craft/skills/point-of-view/SKILL.md +0 -97
  106. package/payload/platform/plugins/writer-craft/skills/point-of-view/references/indirect-narration.md +0 -72
  107. package/payload/platform/plugins/writer-craft/skills/point-of-view/references/pov-types-and-voice.md +0 -91
  108. package/payload/platform/plugins/writer-craft/skills/point-of-view/references/protagonist-filter.md +0 -71
  109. package/payload/platform/plugins/writer-craft/skills/point-of-view/references/tense-and-person.md +0 -85
  110. package/payload/platform/plugins/writer-craft/skills/prose-craft/SKILL.md +0 -100
  111. package/payload/platform/plugins/writer-craft/skills/prose-craft/references/punctuation-and-grammar.md +0 -72
  112. package/payload/platform/plugins/writer-craft/skills/prose-craft/references/repetition.md +0 -71
  113. package/payload/platform/plugins/writer-craft/skills/prose-craft/references/sound-and-rhythm.md +0 -64
  114. package/payload/platform/plugins/writer-craft/skills/prose-craft/references/word-economy.md +0 -93
  115. package/payload/platform/plugins/writer-craft/skills/reader-engagement/SKILL.md +0 -100
  116. package/payload/platform/plugins/writer-craft/skills/reader-engagement/references/cause-effect-setup-payoff.md +0 -79
  117. package/payload/platform/plugins/writer-craft/skills/reader-engagement/references/conflict-escalation.md +0 -81
  118. package/payload/platform/plugins/writer-craft/skills/reader-engagement/references/hooking-readers.md +0 -67
  119. package/payload/platform/plugins/writer-craft/skills/reader-engagement/references/neurochemistry-of-engagement.md +0 -94
  120. package/payload/platform/plugins/writer-craft/skills/review-manuscript/SKILL.md +0 -111
  121. package/payload/platform/plugins/writer-craft/skills/review-manuscript/references/review-manuscript-checklist.md +0 -119
  122. package/payload/platform/plugins/writer-craft/skills/review-prose/SKILL.md +0 -99
  123. package/payload/platform/plugins/writer-craft/skills/review-prose/references/prose-review-checklist.md +0 -112
  124. package/payload/platform/plugins/writer-craft/skills/review-scene/SKILL.md +0 -99
  125. package/payload/platform/plugins/writer-craft/skills/review-scene/references/scene-analysis-framework.md +0 -95
  126. package/payload/platform/plugins/writer-craft/skills/story-architecture/SKILL.md +0 -106
  127. package/payload/platform/plugins/writer-craft/skills/story-architecture/references/blueprinting-and-scene-cards.md +0 -118
  128. package/payload/platform/plugins/writer-craft/skills/story-architecture/references/inner-issue-and-protagonist-goal.md +0 -66
  129. package/payload/platform/plugins/writer-craft/skills/story-architecture/references/misbelief-desire-worldview.md +0 -87
  130. package/payload/platform/plugins/writer-craft/skills/story-architecture/references/origin-scenes-and-escalation.md +0 -82
  131. package/payload/platform/plugins/writer-craft/skills/story-blueprint/SKILL.md +0 -133
  132. package/payload/platform/plugins/writer-craft/skills/story-blueprint/references/blueprinting-exercises.md +0 -118
  133. package/payload/platform/plugins/writer-craft/skills/story-blueprint/references/blueprinting-process.md +0 -128
  134. package/payload/platform/plugins/writer-craft/skills/voice-mirror/SKILL.md +0 -166
@@ -1,121 +0,0 @@
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- # Value Proposition Canvas
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-
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- ## Purpose
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- Align what you offer with what customers actually need by mapping customer jobs, pains, and gains to your value proposition.
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-
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- ## When to Use
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- - Validating new offers or products
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- - Refining messaging and positioning
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- - GTM strategy development
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- - When product-market fit feels off
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-
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- ## Process
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-
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- ### Part 1: Customer Profile
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-
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- 1. **Customer Jobs**
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- - Functional jobs: Tasks they're trying to complete
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- - Social jobs: How they want to be perceived
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- - Emotional jobs: How they want to feel
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- - Supporting jobs: Adjacent tasks in their workflow
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-
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- 2. **Customer Pains**
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- - Obstacles preventing job completion
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- - Risks and negative outcomes they fear
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- - Frustrations with current solutions
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- - What makes things harder or slower
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-
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- 3. **Customer Gains**
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- - Required outcomes (must-haves)
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- - Expected outcomes (should-haves)
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- - Desired outcomes (nice-to-haves)
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- - Unexpected delights (wow-factors)
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-
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- ### Part 2: Value Map
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-
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- 4. **Products & Services**
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- - What you're offering (be specific)
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- - Features and components
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-
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- 5. **Pain Relievers**
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- - How you eliminate or reduce pains
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- - Map each pain reliever to specific customer pains
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- - Which pains matter most to customers?
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-
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- 6. **Gain Creators**
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- - How you create or maximize gains
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- - Map each gain creator to specific customer gains
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- - Which gains matter most to customers?
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-
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- ### Part 3: Fit Analysis
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-
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- 7. **Assess the fit**
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- - Which customer pains are you NOT addressing?
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- - Which gains are you NOT creating?
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- - Are you solving for what matters most?
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- - Are you creating value customers don't care about?
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-
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- 8. **Prioritize**
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- - Focus on extreme pains (severe + frequent)
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- - Focus on essential gains (required outcomes)
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- - Cut or deprioritize nice-to-haves
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-
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- 9. **Synthesis**
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- - Does your value proposition address top pains and create top gains?
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- - What needs to change to improve fit?
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- - How would you communicate this value clearly?
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-
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- ## Example
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-
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- **Idea**: "Done-for-you AI automation service for ecommerce brands"
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-
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- ### Customer Profile
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-
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- **Jobs**:
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- - Process customer orders efficiently
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- - Respond to customer inquiries 24/7
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- - Reduce operational overhead
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- - Scale without proportional hiring
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-
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- **Pains**:
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- - Customer service response times (losing customers)
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- - High turnover in support team
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- - Expensive to hire skilled help
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- - Manual, repetitive order processing tasks
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- - Fear of tech complexity/failed implementations
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-
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- **Gains**:
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- - Required: Faster response times, lower costs
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- - Expected: Improved customer satisfaction
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- - Desired: More time for strategic work
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- - Unexpected: Competitive differentiation
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-
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- ### Value Map
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-
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- **Offering**: "AI-powered customer service + order automation for ecommerce (Shopify/WooCommerce)"
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-
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- **Pain Relievers**:
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- - Instant 24/7 response (eliminates wait time pain)
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- - Done-for-you setup (removes tech complexity fear)
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- - Flat monthly fee (eliminates hiring cost pain)
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- - 14-day implementation (removes long project pain)
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-
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- **Gain Creators**:
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- - 80% ticket reduction (required outcome)
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- - 24/7 availability (expected outcome)
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- - Dashboard with insights (desired outcome)
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- - Auto-learns from brand voice (unexpected delight)
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-
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- ### Fit Analysis
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-
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- **Strong fit**:
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- - Pain relievers target extreme pains (cost, complexity, time)
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- - Gain creators deliver required outcomes
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-
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- **Gaps identified**:
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- - Not addressing high turnover pain (existing team still needed)
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- - No gain creator for "more strategic time" (claimed benefit not supported)
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-
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- **Refined value prop**: "Get 24/7 AI customer service + order automation live in 14 days. Flat monthly fee, no hiring, no tech headaches. Built specifically for Shopify and WooCommerce brands doing $100K-$2M/year."
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- **Insight**: Value proposition is strong but messaging should emphasize specific platforms (Shopify/WooCommerce) and revenue range to improve targeting.
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- # Win/Loss Analysis
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-
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- ## Purpose
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- Systematically understand why you won or lost specific deals to improve product, positioning, sales process, and competitive strategy.
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-
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- ## When to Use
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- - After closing (or losing) a deal
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- - Improving sales conversion rates
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- - Refining product positioning and messaging
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- - Understanding competitive dynamics
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- - Identifying product gaps or opportunities
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-
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- ## Process
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-
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- ### 1. Capture Every Outcome
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-
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- Track all deals that reach decision stage:
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-
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- **Won deals:** Understand what made you the choice
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- **Lost deals:** Understand why they chose differently
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- **No decision:** Understand what prevented action
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-
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- ### 2. Conduct Win/Loss Interviews
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-
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- **Timing:** Within 2 weeks of decision (memories fade)
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-
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- **Format:** 15-30 minute call with the decision-maker
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-
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- **Approach:**
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- - Thank them for their time
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- - Explain you're trying to improve
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- - Ask open-ended questions
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- - Listen more than talk
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- - Don't defend or sell
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-
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- ### 3. Win Analysis Questions
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-
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- **The Decision:**
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- - "What ultimately made you decide to go with us?"
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- - "What was the deciding factor?"
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- - "Was there a moment when you knew you'd choose us?"
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-
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- **The Alternatives:**
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- - "Who else did you seriously consider?"
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- - "How did we compare to [competitor]?"
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- - "What did they have that we didn't?"
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-
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- **The Process:**
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- - "How did you make this decision?"
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- - "Who else was involved in deciding?"
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- - "What almost stopped you from choosing us?"
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-
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- **The Value:**
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- - "What do you expect to get from working with us?"
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- - "What problem are you most hoping we solve?"
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- - "How will you measure if this was a good decision?"
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-
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- **The Improvement:**
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- - "What would you change about our sales process?"
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- - "Was anything confusing or frustrating?"
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- - "What should we do differently next time?"
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-
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- ### 4. Loss Analysis Questions
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-
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- **The Decision:**
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- - "What made you decide not to go with us?"
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- - "Was there a specific moment when you knew?"
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- - "What would have changed your mind?"
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-
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- **The Winner:**
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- - "Who did you choose instead?" (or "Did you choose anyone?")
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- - "What did they have that we didn't?"
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- - "What was their key advantage?"
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-
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- **The Objections:**
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- - "What concerns did you have about us?"
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- - "Was there anything we said or did that raised red flags?"
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- - "What questions did we not answer well?"
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-
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- **The Fit:**
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- - "In hindsight, were we ever a real contender?"
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- - "What would make us the right fit for someone like you?"
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- - "Would you reconsider in the future? Under what circumstances?"
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-
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- **The Process:**
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- - "How did our sales process compare to others?"
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- - "Did we provide what you needed to make a decision?"
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- - "What should we do differently?"
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-
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- ### 5. No-Decision Analysis Questions
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-
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- **The Stall:**
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- - "What prevented you from making a decision?"
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- - "Is this still a priority? Why or why not?"
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- - "What would need to change for you to revisit this?"
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-
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- **The Urgency:**
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- - "What was the original timeline you had in mind?"
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- - "What happened to push it back?"
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- - "Is there a trigger that would restart this?"
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-
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- **The Internal:**
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- - "Was there internal disagreement about this decision?"
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- - "What other priorities are competing for attention?"
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- - "Who would need to be convinced to move forward?"
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-
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- ### 6. Analyze Patterns
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- After collecting 10+ win/loss interviews, look for patterns:
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- **Win Patterns:**
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- - What do winning deals have in common?
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- - What features/benefits are mentioned most?
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- - What use cases resonate?
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- - What personas convert best?
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- **Loss Patterns:**
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- - What objections repeat across losses?
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- - Which competitors are beating you? Why?
120
- - What features/gaps are mentioned?
121
- - What personas don't convert?
122
-
123
- **Create a matrix:**
124
-
125
- | Pattern | Wins | Losses | Action |
126
- |---------|------|--------|--------|
127
- | Price objection | 2/10 | 7/15 | Review pricing strategy |
128
- | Integration need | 8/10 | 3/15 | Lead with integrations |
129
- | Enterprise features | 1/10 | 8/15 | Consider roadmap priority |
130
- | Fast implementation | 9/10 | 2/15 | Emphasize speed in messaging |
131
-
132
- ### 7. Take Action
133
-
134
- **Product Actions:**
135
- - Feature gaps mentioned in multiple losses
136
- - Features praised in wins (double down)
137
- - Integration requests
138
-
139
- **Positioning Actions:**
140
- - Messaging that resonates (emphasize more)
141
- - Messaging that confuses (clarify or remove)
142
- - Competitive positioning adjustments
143
-
144
- **Sales Process Actions:**
145
- - Questions that aren't being answered
146
- - Objections not being handled
147
- - Proof points that would help
148
-
149
- **Qualification Actions:**
150
- - Personas that don't convert (qualify out earlier)
151
- - Red flags that predict loss (address or disqualify)
152
- - Buying signals that predict win (prioritize)
153
-
154
- ### 8. Track Over Time
155
-
156
- Monitor win/loss trends:
157
- - Win rate by segment
158
- - Win rate by competitor
159
- - Most common loss reasons
160
- - Most common win reasons
161
-
162
- **Quarterly review:**
163
- - Is win rate improving?
164
- - Are the same objections repeating?
165
- - Have product changes affected wins?
166
-
167
- ### 9. Synthesis
168
-
169
- After conducting win/loss analysis:
170
- - What are the top 3 reasons we win?
171
- - What are the top 3 reasons we lose?
172
- - What would improve our win rate most?
173
- - Which losses were we never going to win? (bad fit)
174
- - Which losses could we have won? (execution gap)
175
-
176
- ## Example
177
-
178
- **Product**: B2B HR software for mid-market companies
179
-
180
- ### Win/Loss Data (Q1: 12 Wins, 18 Losses)
181
-
182
- **Win Interview Insights:**
183
-
184
- | Deal | Deciding Factor | Key Quote |
185
- |------|-----------------|-----------|
186
- | Win 1 | Ease of implementation | "We were live in 2 weeks vs. 3 months for competitors" |
187
- | Win 2 | Customer support | "Your team felt like partners, not vendors" |
188
- | Win 3 | Modern UI | "Our employees would actually use this" |
189
- | Win 4 | Price | "Best value for features we actually need" |
190
-
191
- **Loss Interview Insights:**
192
-
193
- | Deal | Why Lost | Key Quote |
194
- |------|----------|-----------|
195
- | Loss 1 | Enterprise features | "Needed SOC2 compliance, you don't have it" |
196
- | Loss 2 | Competitor (Workday) | "Our board required a name they recognized" |
197
- | Loss 3 | No decision | "Budget got cut; maybe next year" |
198
- | Loss 4 | Missing integration | "We needed Greenhouse integration; deal breaker" |
199
-
200
- ### Pattern Analysis
201
-
202
- **Why We Win:**
203
- 1. Speed of implementation (8/12 wins)
204
- 2. Modern UX/design (7/12 wins)
205
- 3. Responsive support (6/12 wins)
206
- 4. Value/price ratio (5/12 wins)
207
-
208
- **Why We Lose:**
209
- 1. Enterprise features missing (7/18 losses)
210
- 2. Brand recognition (5/18 losses)
211
- 3. No decision/budget (4/18 losses)
212
- 4. Missing integrations (2/18 losses)
213
-
214
- ### Actions Taken
215
-
216
- **Product:**
217
- - Prioritize SOC2 certification (addresses 7/18 losses)
218
- - Build Greenhouse integration (addresses 2/18)
219
-
220
- **Positioning:**
221
- - Lead with "live in 2 weeks" messaging
222
- - Add customer logos to address brand concern
223
- - Create ROI calculator for budget objections
224
-
225
- **Sales:**
226
- - Qualify for enterprise requirements early
227
- - Disqualify Fortune 500 (brand concern insurmountable)
228
- - Create "speed to value" case studies
229
-
230
- **Qualification:**
231
- - Add SOC2 to discovery questions
232
- - Identify integration requirements upfront
233
- - Assess brand sensitivity earlier
234
-
235
- ### Q2 Results (Post-Actions)
236
-
237
- - Win rate: 45% → 52% (+7%)
238
- - Losses to "enterprise features": 7 → 3
239
- - Losses to "brand recognition": 5 → 5 (no change)
240
- - Average deal cycle: 45 days → 38 days
241
-
242
- **Insight:** Win/loss analysis identified SOC2 as a solvable blocker worth fixing (high loss frequency, within our control). Brand recognition was high frequency but not actionable (can't become Workday overnight). This focused product investment on maximum win-rate impact.
@@ -1,271 +0,0 @@
1
- # Workflow Mapping
2
-
3
- ## Purpose
4
- Document and visualize how customers currently accomplish the job they're hiring your product to do, revealing friction points, workarounds, and opportunities for improvement.
5
-
6
- ## When to Use
7
- - Understanding the current state before designing solutions
8
- - Identifying the biggest pain points in a process
9
- - Finding opportunities to save time or reduce errors
10
- - Designing products that fit into existing workflows
11
- - Comparing how different customer segments work
12
-
13
- ## Process
14
-
15
- ### 1. Select the Workflow to Map
16
-
17
- **Choose a workflow that:**
18
- - Is directly related to the problem you're solving
19
- - Happens frequently enough to matter
20
- - Involves steps that could be improved
21
- - You can observe or customers can describe
22
-
23
- **Define boundaries:**
24
- - Start trigger: "When [X happens], the workflow begins"
25
- - End state: "The workflow ends when [Y is achieved]"
26
- - Scope: Include related activities, exclude tangential ones
27
-
28
- ### 2. Gather the Raw Data
29
-
30
- **Methods to collect workflow data:**
31
-
32
- **Customer interviews:**
33
- - "Walk me through the last time you did [task]"
34
- - "What's the very first thing you do?"
35
- - "Then what? And after that?"
36
- - "What tools do you use at each step?"
37
-
38
- **Observation:**
39
- - Watch customers do the task
40
- - Note every action, even small ones
41
- - Time each step
42
- - Record tool switches
43
-
44
- **Self-documentation:**
45
- - Have customers record themselves
46
- - Use screen recording
47
- - Ask for screenshots of their tools
48
- - Review their existing documentation
49
-
50
- ### 3. Map the Steps
51
-
52
- Create a linear or branching flow:
53
-
54
- ```
55
- [Trigger] → [Step 1] → [Step 2] → [Decision] → [Step 3a] or [Step 3b] → [End State]
56
- ```
57
-
58
- **For each step, capture:**
59
- - Action: What do they do?
60
- - Tool: What do they use?
61
- - Time: How long does it take?
62
- - Pain: What's difficult about it?
63
- - Frequency: How often (if repeating)?
64
-
65
- ### 4. Use the Workflow Template
66
-
67
- | Step | Action | Tool | Time | Pain Level (1-5) | Notes |
68
- |------|--------|------|------|------------------|-------|
69
- | 1 | Check for new requests | Email | 5 min | 2 | Scattered across threads |
70
- | 2 | Prioritize requests | Spreadsheet | 15 min | 4 | Manual, error-prone |
71
- | 3 | Research each item | Google/wiki | 30 min | 3 | Information scattered |
72
- | 4 | Draft response | Word doc | 20 min | 2 | Template helps |
73
- | 5 | Get approval | Email chain | varies | 5 | Bottleneck, delays |
74
- | 6 | Send response | Email | 5 min | 1 | Easy |
75
-
76
- **Total time:** 75 min + approval delay
77
- **Highest pain:** Steps 2 and 5
78
-
79
- ### 5. Identify Friction Types
80
-
81
- Categorize the pain points:
82
-
83
- **Time waste:**
84
- - Manual data entry
85
- - Waiting for approvals
86
- - Searching for information
87
- - Switching between tools
88
-
89
- **Error-prone:**
90
- - Copy-paste between systems
91
- - Manual calculations
92
- - Inconsistent processes
93
- - No validation
94
-
95
- **Frustrating:**
96
- - Repetitive tasks
97
- - Unclear next steps
98
- - Lack of visibility
99
- - Dependencies on others
100
-
101
- **Missing:**
102
- - No tracking/history
103
- - No alerts/reminders
104
- - No templates
105
- - No automation
106
-
107
- ### 6. Calculate Workflow Metrics
108
-
109
- **Time metrics:**
110
- - Total workflow time
111
- - Time per step
112
- - Wait time vs. active time
113
- - Frequency (per day/week)
114
-
115
- **Quality metrics:**
116
- - Error rate
117
- - Rework percentage
118
- - Completion rate
119
- - Customer satisfaction
120
-
121
- **Cost metrics:**
122
- - Labor cost per workflow
123
- - Tool costs
124
- - Opportunity cost of delays
125
- - Cost of errors
126
-
127
- **Example calculation:**
128
- - 75 minutes per workflow
129
- - 20 workflows per week
130
- - 25 hours/week on this task
131
- - At $50/hour = $1,250/week = $65,000/year
132
-
133
- ### 7. Find Opportunities
134
-
135
- **Look for:**
136
-
137
- **Automation opportunities:**
138
- Steps that are:
139
- - Rule-based (if X, then Y)
140
- - Repetitive and consistent
141
- - Low judgment required
142
- - High time investment
143
-
144
- **Elimination opportunities:**
145
- Steps that are:
146
- - Vestigial (no longer needed)
147
- - Redundant (done elsewhere too)
148
- - Low-value compliance
149
- - Unnecessary approvals
150
-
151
- **Simplification opportunities:**
152
- Steps that are:
153
- - Overly complex
154
- - Use wrong tools
155
- - Lack templates/defaults
156
- - Missing guidance
157
-
158
- **Integration opportunities:**
159
- - Tool switches that cause friction
160
- - Copy-paste between systems
161
- - Re-entering the same data
162
- - Manual data synchronization
163
-
164
- ### 8. Prioritize Improvements
165
-
166
- Score each opportunity:
167
-
168
- | Opportunity | Pain Reduction | Time Saved | Feasibility | Priority |
169
- |-------------|----------------|------------|-------------|----------|
170
- | Auto-prioritize requests | High | 15 min | Medium | 1 |
171
- | Eliminate approval step | High | 20 min | Low | 3 |
172
- | Create response templates | Medium | 10 min | High | 2 |
173
- | Integrate email + task | Medium | 5 min | Medium | 4 |
174
-
175
- ### 9. Compare Across Segments
176
-
177
- Map the same workflow for different customer types:
178
-
179
- | Step | Segment A | Segment B | Segment C |
180
- |------|-----------|-----------|-----------|
181
- | Request intake | Email | Slack | Ticketing system |
182
- | Prioritization | Manual | Team meeting | Automated |
183
- | Research | Google | Internal wiki | CRM lookup |
184
- | Total time | 75 min | 90 min | 45 min |
185
- | Pain points | 2, 5 | 2, 4, 5 | 2 |
186
-
187
- **Insight:** Segment C has already automated prioritization. Learn from them.
188
-
189
- ### 10. Synthesis
190
-
191
- After mapping workflows:
192
- - What's the total time and cost of this workflow today?
193
- - Where are the biggest pain points?
194
- - What would customers pay to eliminate those pains?
195
- - Which improvements are feasible to build?
196
- - How does your solution fit into this workflow?
197
-
198
- ## Example
199
-
200
- **Context**: Mapping how recruiters screen candidates
201
-
202
- ### Workflow: Candidate Screening
203
-
204
- **Trigger:** New application received
205
- **End state:** Candidate advanced or rejected
206
-
207
- ### Current State Map
208
-
209
- | Step | Action | Tool | Time | Pain (1-5) |
210
- |------|--------|------|------|------------|
211
- | 1 | Check ATS for new applicants | Greenhouse | 5 min | 1 |
212
- | 2 | Open each resume | PDF viewer | 2 min each | 2 |
213
- | 3 | Read resume (100+) | PDF viewer | 5 min each | 4 |
214
- | 4 | Check LinkedIn profile | LinkedIn | 3 min each | 3 |
215
- | 5 | Score candidate | Spreadsheet | 2 min each | 4 |
216
- | 6 | Write notes | Greenhouse | 3 min each | 3 |
217
- | 7 | Decision: advance or reject | Greenhouse | 1 min each | 2 |
218
- | 8 | Send rejection email | Greenhouse | 1 min each | 1 |
219
- | 9 | Schedule interview | Calendly | 5 min each | 3 |
220
-
221
- **For 100 applicants:**
222
- - Steps 2-6: ~15 min each × 100 = 25 hours
223
- - Steps 7-9: ~7 min each × 20 advanced = 2.3 hours
224
- - **Total: ~27 hours per role**
225
-
226
- ### Pain Point Analysis
227
-
228
- **Step 3 (Read resume) - Pain 4:**
229
- - "Most resumes are irrelevant"
230
- - "I can tell in 30 seconds but still have to document"
231
- - "No way to bulk filter"
232
-
233
- **Step 5 (Score candidate) - Pain 4:**
234
- - "I use different criteria each time"
235
- - "Hard to compare candidates objectively"
236
- - "Managers question my decisions"
237
-
238
- ### Opportunity Identification
239
-
240
- | Opportunity | Pain Addressed | Time Saved | Feasibility |
241
- |-------------|----------------|------------|-------------|
242
- | AI pre-screen resumes | Steps 2-3 | 7 min × 80% = 5.6 min/app | High |
243
- | Standardized scorecard | Step 5 | 1 min/app + consistency | High |
244
- | Auto-rejection emails | Step 8 | 1 min × 80 = 80 min | Medium |
245
- | LinkedIn enrichment | Step 4 | 2 min/app | Medium |
246
-
247
- ### Proposed Future State
248
-
249
- | Step | Action | Tool | Time | Pain |
250
- |------|--------|------|------|------|
251
- | 1 | Check ATS | Greenhouse | 5 min | 1 |
252
- | 2 | Review AI-filtered top 20 | AI Tool | 5 min | 1 |
253
- | 3 | Deep review top 20 | AI Tool + LinkedIn | 5 min each | 2 |
254
- | 4 | Score using standard criteria | AI Tool | 1 min each | 1 |
255
- | 5 | Decision | Greenhouse | 1 min each | 1 |
256
- | 6 | Auto-send rejections | AI Tool | 0 min | 0 |
257
- | 7 | Schedule interviews | Calendly | 5 min each | 2 |
258
-
259
- **For 100 applicants:**
260
- - AI pre-screens: ~30 min
261
- - Deep review 20: ~2 hours
262
- - Decisions + scheduling: ~1 hour
263
- - **Total: ~3.5 hours per role**
264
-
265
- ### Value Proposition
266
-
267
- **Time saved:** 27 hours → 3.5 hours = **23.5 hours saved per role**
268
- **At $75/hour:** $1,762 value per role
269
- **10 roles/month:** $17,620/month potential value
270
-
271
- **Key insight:** Workflow mapping revealed that 92% of time was spent on candidates who would be rejected. The solution doesn't need to be better at screening—it needs to eliminate obvious non-fits faster, letting recruiters spend time on serious candidates.
@@ -1,17 +0,0 @@
1
- {
2
- "name": "writer-craft",
3
- "description": "Manuscript review and writing craft tools grounded in neuroscience-based story theory, professional editing practice, and prose technique. 12 skills covering story architecture, reader engagement, prose craft, point of view, persuasive storytelling, editorial practice, citation style, three levels of manuscript review, and voice mirror (authorial-voice capture + application) — plus a specialist subagent for autonomous deep manuscript review.",
4
- "version": "0.1.0",
5
- "author": {
6
- "name": "Rubytech LLC"
7
- },
8
- "mcpServers": {
9
- "writer-craft": {
10
- "type": "stdio",
11
- "command": "node",
12
- "args": [
13
- "${CLAUDE_PLUGIN_ROOT}/mcp/dist/index.js"
14
- ]
15
- }
16
- }
17
- }