@roarkanalytics/sdk 3.20.0 → 3.21.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (79) hide show
  1. package/CHANGELOG.md +12 -0
  2. package/client.d.mts +3 -0
  3. package/client.d.mts.map +1 -1
  4. package/client.d.ts +3 -0
  5. package/client.d.ts.map +1 -1
  6. package/client.js +3 -0
  7. package/client.js.map +1 -1
  8. package/client.mjs +3 -0
  9. package/client.mjs.map +1 -1
  10. package/package.json +1 -1
  11. package/resources/autoimprove-fix.d.mts +495 -0
  12. package/resources/autoimprove-fix.d.mts.map +1 -0
  13. package/resources/autoimprove-fix.d.ts +495 -0
  14. package/resources/autoimprove-fix.d.ts.map +1 -0
  15. package/resources/autoimprove-fix.js +151 -0
  16. package/resources/autoimprove-fix.js.map +1 -0
  17. package/resources/autoimprove-fix.mjs +147 -0
  18. package/resources/autoimprove-fix.mjs.map +1 -0
  19. package/resources/config.d.mts +3 -0
  20. package/resources/config.d.mts.map +1 -1
  21. package/resources/config.d.ts +3 -0
  22. package/resources/config.d.ts.map +1 -1
  23. package/resources/customer-flow-edge-case.d.mts +192 -36
  24. package/resources/customer-flow-edge-case.d.mts.map +1 -1
  25. package/resources/customer-flow-edge-case.d.ts +192 -36
  26. package/resources/customer-flow-edge-case.d.ts.map +1 -1
  27. package/resources/customer-flow.d.mts +768 -144
  28. package/resources/customer-flow.d.mts.map +1 -1
  29. package/resources/customer-flow.d.ts +768 -144
  30. package/resources/customer-flow.d.ts.map +1 -1
  31. package/resources/index.d.mts +1 -0
  32. package/resources/index.d.mts.map +1 -1
  33. package/resources/index.d.ts +1 -0
  34. package/resources/index.d.ts.map +1 -1
  35. package/resources/index.js +3 -1
  36. package/resources/index.js.map +1 -1
  37. package/resources/index.mjs +1 -0
  38. package/resources/index.mjs.map +1 -1
  39. package/resources/simulation-job.d.mts +32 -6
  40. package/resources/simulation-job.d.mts.map +1 -1
  41. package/resources/simulation-job.d.ts +32 -6
  42. package/resources/simulation-job.d.ts.map +1 -1
  43. package/resources/simulation-persona.d.mts +92 -18
  44. package/resources/simulation-persona.d.mts.map +1 -1
  45. package/resources/simulation-persona.d.ts +92 -18
  46. package/resources/simulation-persona.d.ts.map +1 -1
  47. package/resources/simulation-run-plan-job.d.mts +16 -3
  48. package/resources/simulation-run-plan-job.d.mts.map +1 -1
  49. package/resources/simulation-run-plan-job.d.ts +16 -3
  50. package/resources/simulation-run-plan-job.d.ts.map +1 -1
  51. package/resources/simulation-run-plan.d.mts +12 -12
  52. package/resources/simulation-run-plan.d.mts.map +1 -1
  53. package/resources/simulation-run-plan.d.ts +12 -12
  54. package/resources/simulation-run-plan.d.ts.map +1 -1
  55. package/resources/simulation-template.d.mts +1 -1
  56. package/resources/simulation-template.d.mts.map +1 -1
  57. package/resources/simulation-template.d.ts +1 -1
  58. package/resources/simulation-template.d.ts.map +1 -1
  59. package/resources/simulation.d.mts +3 -3
  60. package/resources/simulation.d.mts.map +1 -1
  61. package/resources/simulation.d.ts +3 -3
  62. package/resources/simulation.d.ts.map +1 -1
  63. package/src/client.ts +33 -0
  64. package/src/resources/autoimprove-fix.ts +766 -0
  65. package/src/resources/config.ts +6 -0
  66. package/src/resources/customer-flow-edge-case.ts +204 -36
  67. package/src/resources/customer-flow.ts +816 -144
  68. package/src/resources/index.ts +15 -0
  69. package/src/resources/simulation-job.ts +34 -6
  70. package/src/resources/simulation-persona.ts +98 -18
  71. package/src/resources/simulation-run-plan-job.ts +17 -3
  72. package/src/resources/simulation-run-plan.ts +12 -0
  73. package/src/resources/simulation-template.ts +1 -0
  74. package/src/resources/simulation.ts +3 -0
  75. package/src/version.ts +1 -1
  76. package/version.d.mts +1 -1
  77. package/version.d.ts +1 -1
  78. package/version.js +1 -1
  79. package/version.mjs +1 -1
@@ -524,6 +524,15 @@ export declare namespace CustomerFlowCreateResponse {
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  * How clearly the persona expresses their intentions
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  */
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  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
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+ /**
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+ * How much the persona talks over the agent while it is still speaking. OFF waits
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+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
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+ * taking the floor, which tests whether the agent wrongly stops for them.
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+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
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+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
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+ * at identical moments.
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+ */
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+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
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  /**
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  * Primary language ISO 639-1 code for the persona
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  */
@@ -543,9 +552,13 @@ export declare namespace CustomerFlowCreateResponse {
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  [key: string]: unknown;
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  };
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  /**
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- * Controls how quickly the persona responds to pauses in conversation (QUICK,
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- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
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- * for several seconds.
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+ * Deprecated and inert: it no longer affects the call. It set how long the persona
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+ * waited once the agent stopped talking, and measured across production
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+ * simulations it moved the reply gap by less than the noise floor, because model
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+ * and speech latency dominate it. Every persona now uses one voice-activity
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+ * profile. Use `interruption` for a caller who talks over the agent. Still
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+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
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+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
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  */
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  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
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  /**
@@ -719,6 +732,15 @@ export declare namespace CustomerFlowCreateResponse {
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  * How clearly the persona expresses their intentions
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  */
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  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
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+ /**
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+ * How much the persona talks over the agent while it is still speaking. OFF waits
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+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
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+ * taking the floor, which tests whether the agent wrongly stops for them.
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+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
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+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
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+ * at identical moments.
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+ */
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+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
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  /**
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  * Primary language ISO 639-1 code for the persona
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  */
@@ -738,9 +760,13 @@ export declare namespace CustomerFlowCreateResponse {
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  [key: string]: unknown;
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  };
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  /**
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- * Controls how quickly the persona responds to pauses in conversation (QUICK,
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- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
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- * for several seconds.
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+ * Deprecated and inert: it no longer affects the call. It set how long the persona
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+ * waited once the agent stopped talking, and measured across production
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+ * simulations it moved the reply gap by less than the noise floor, because model
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+ * and speech latency dominate it. Every persona now uses one voice-activity
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+ * profile. Use `interruption` for a caller who talks over the agent. Still
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+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
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+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
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  */
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  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
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  /**
@@ -1005,6 +1031,15 @@ export declare namespace CustomerFlowCreateResponse {
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  * How clearly the persona expresses their intentions
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  */
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  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
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+ /**
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+ * How much the persona talks over the agent while it is still speaking. OFF waits
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+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
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+ * taking the floor, which tests whether the agent wrongly stops for them.
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+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
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+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
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+ * at identical moments.
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+ */
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+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
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  /**
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  * Primary language ISO 639-1 code for the persona
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  */
@@ -1024,9 +1059,13 @@ export declare namespace CustomerFlowCreateResponse {
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  [key: string]: unknown;
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  };
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  /**
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- * Controls how quickly the persona responds to pauses in conversation (QUICK,
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- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
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- * for several seconds.
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+ * Deprecated and inert: it no longer affects the call. It set how long the persona
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+ * waited once the agent stopped talking, and measured across production
1064
+ * simulations it moved the reply gap by less than the noise floor, because model
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+ * and speech latency dominate it. Every persona now uses one voice-activity
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+ * profile. Use `interruption` for a caller who talks over the agent. Still
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+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
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+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
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  */
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  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
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  /**
@@ -1128,6 +1167,15 @@ export declare namespace CustomerFlowCreateResponse {
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  * How clearly the persona expresses their intentions
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  */
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  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
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+ /**
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+ * How much the persona talks over the agent while it is still speaking. OFF waits
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+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
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+ * taking the floor, which tests whether the agent wrongly stops for them.
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+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
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+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
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+ * at identical moments.
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+ */
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+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
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  /**
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  * Primary language ISO 639-1 code for the persona
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  */
@@ -1147,9 +1195,13 @@ export declare namespace CustomerFlowCreateResponse {
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  [key: string]: unknown;
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  };
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  /**
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- * Controls how quickly the persona responds to pauses in conversation (QUICK,
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- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
1152
- * for several seconds.
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+ * Deprecated and inert: it no longer affects the call. It set how long the persona
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+ * waited once the agent stopped talking, and measured across production
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+ * simulations it moved the reply gap by less than the noise floor, because model
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+ * and speech latency dominate it. Every persona now uses one voice-activity
1202
+ * profile. Use `interruption` for a caller who talks over the agent. Still
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+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
1204
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
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  */
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  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
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  /**
@@ -1325,6 +1377,15 @@ export declare namespace CustomerFlowCreateResponse {
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  * How clearly the persona expresses their intentions
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  */
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  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
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+ /**
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+ * How much the persona talks over the agent while it is still speaking. OFF waits
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+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
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+ * taking the floor, which tests whether the agent wrongly stops for them.
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+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
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+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
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+ * at identical moments.
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+ */
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+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
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  /**
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  * Primary language ISO 639-1 code for the persona
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  */
@@ -1344,9 +1405,13 @@ export declare namespace CustomerFlowCreateResponse {
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  [key: string]: unknown;
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  };
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  /**
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- * Controls how quickly the persona responds to pauses in conversation (QUICK,
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- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
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- * for several seconds.
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+ * Deprecated and inert: it no longer affects the call. It set how long the persona
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+ * waited once the agent stopped talking, and measured across production
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+ * simulations it moved the reply gap by less than the noise floor, because model
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+ * and speech latency dominate it. Every persona now uses one voice-activity
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+ * profile. Use `interruption` for a caller who talks over the agent. Still
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+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
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+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
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  */
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  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
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  /**
@@ -1448,6 +1513,15 @@ export declare namespace CustomerFlowCreateResponse {
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  * How clearly the persona expresses their intentions
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  */
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  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
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+ /**
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+ * How much the persona talks over the agent while it is still speaking. OFF waits
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+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
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+ * taking the floor, which tests whether the agent wrongly stops for them.
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+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
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+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
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+ * at identical moments.
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+ */
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+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
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  /**
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  * Primary language ISO 639-1 code for the persona
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  */
@@ -1467,9 +1541,13 @@ export declare namespace CustomerFlowCreateResponse {
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  [key: string]: unknown;
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  };
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  /**
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- * Controls how quickly the persona responds to pauses in conversation (QUICK,
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- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
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- * for several seconds.
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+ * Deprecated and inert: it no longer affects the call. It set how long the persona
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+ * waited once the agent stopped talking, and measured across production
1546
+ * simulations it moved the reply gap by less than the noise floor, because model
1547
+ * and speech latency dominate it. Every persona now uses one voice-activity
1548
+ * profile. Use `interruption` for a caller who talks over the agent. Still
1549
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
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+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
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  */
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  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
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  /**
@@ -1706,6 +1784,15 @@ export declare namespace CustomerFlowCreateResponse {
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  * How clearly the persona expresses their intentions
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  */
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  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
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+ /**
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+ * How much the persona talks over the agent while it is still speaking. OFF waits
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+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
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+ * taking the floor, which tests whether the agent wrongly stops for them.
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+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
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+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
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+ * at identical moments.
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+ */
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+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
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  /**
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  * Primary language ISO 639-1 code for the persona
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  */
@@ -1725,9 +1812,13 @@ export declare namespace CustomerFlowCreateResponse {
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  [key: string]: unknown;
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  };
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  /**
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- * Controls how quickly the persona responds to pauses in conversation (QUICK,
1729
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
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- * for several seconds.
1815
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
1816
+ * waited once the agent stopped talking, and measured across production
1817
+ * simulations it moved the reply gap by less than the noise floor, because model
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+ * and speech latency dominate it. Every persona now uses one voice-activity
1819
+ * profile. Use `interruption` for a caller who talks over the agent. Still
1820
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
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+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
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  */
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  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
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  /**
@@ -1895,6 +1986,15 @@ export declare namespace CustomerFlowCreateResponse {
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  * How clearly the persona expresses their intentions
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  */
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  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
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+ /**
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+ * How much the persona talks over the agent while it is still speaking. OFF waits
1991
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
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+ * taking the floor, which tests whether the agent wrongly stops for them.
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+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
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+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
1995
+ * at identical moments.
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+ */
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+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
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  /**
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  * Primary language ISO 639-1 code for the persona
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  */
@@ -1914,9 +2014,13 @@ export declare namespace CustomerFlowCreateResponse {
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  [key: string]: unknown;
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  };
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  /**
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- * Controls how quickly the persona responds to pauses in conversation (QUICK,
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- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
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- * for several seconds.
2017
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
2018
+ * waited once the agent stopped talking, and measured across production
2019
+ * simulations it moved the reply gap by less than the noise floor, because model
2020
+ * and speech latency dominate it. Every persona now uses one voice-activity
2021
+ * profile. Use `interruption` for a caller who talks over the agent. Still
2022
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
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+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
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  */
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  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
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  /**
@@ -2205,6 +2309,15 @@ export declare namespace CustomerFlowUpdateResponse {
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  * How clearly the persona expresses their intentions
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  */
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  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
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+ /**
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+ * How much the persona talks over the agent while it is still speaking. OFF waits
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+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
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+ * taking the floor, which tests whether the agent wrongly stops for them.
2316
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
2317
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
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+ * at identical moments.
2319
+ */
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+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
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  /**
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  * Primary language ISO 639-1 code for the persona
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  */
@@ -2224,9 +2337,13 @@ export declare namespace CustomerFlowUpdateResponse {
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  [key: string]: unknown;
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  };
2226
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  /**
2227
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
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- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
2229
- * for several seconds.
2340
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
2341
+ * waited once the agent stopped talking, and measured across production
2342
+ * simulations it moved the reply gap by less than the noise floor, because model
2343
+ * and speech latency dominate it. Every persona now uses one voice-activity
2344
+ * profile. Use `interruption` for a caller who talks over the agent. Still
2345
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
2346
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
2230
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  */
2231
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  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
2232
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  /**
@@ -2400,6 +2517,15 @@ export declare namespace CustomerFlowUpdateResponse {
2400
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  * How clearly the persona expresses their intentions
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  */
2402
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  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
2520
+ /**
2521
+ * How much the persona talks over the agent while it is still speaking. OFF waits
2522
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
2523
+ * taking the floor, which tests whether the agent wrongly stops for them.
2524
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
2525
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
2526
+ * at identical moments.
2527
+ */
2528
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
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  /**
2404
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  * Primary language ISO 639-1 code for the persona
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  */
@@ -2419,9 +2545,13 @@ export declare namespace CustomerFlowUpdateResponse {
2419
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  [key: string]: unknown;
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  };
2421
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  /**
2422
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
2423
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
2424
- * for several seconds.
2548
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
2549
+ * waited once the agent stopped talking, and measured across production
2550
+ * simulations it moved the reply gap by less than the noise floor, because model
2551
+ * and speech latency dominate it. Every persona now uses one voice-activity
2552
+ * profile. Use `interruption` for a caller who talks over the agent. Still
2553
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
2554
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
2425
2555
  */
2426
2556
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
2427
2557
  /**
@@ -2686,6 +2816,15 @@ export declare namespace CustomerFlowUpdateResponse {
2686
2816
  * How clearly the persona expresses their intentions
2687
2817
  */
2688
2818
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
2819
+ /**
2820
+ * How much the persona talks over the agent while it is still speaking. OFF waits
2821
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
2822
+ * taking the floor, which tests whether the agent wrongly stops for them.
2823
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
2824
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
2825
+ * at identical moments.
2826
+ */
2827
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
2689
2828
  /**
2690
2829
  * Primary language ISO 639-1 code for the persona
2691
2830
  */
@@ -2705,9 +2844,13 @@ export declare namespace CustomerFlowUpdateResponse {
2705
2844
  [key: string]: unknown;
2706
2845
  };
2707
2846
  /**
2708
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
2709
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
2710
- * for several seconds.
2847
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
2848
+ * waited once the agent stopped talking, and measured across production
2849
+ * simulations it moved the reply gap by less than the noise floor, because model
2850
+ * and speech latency dominate it. Every persona now uses one voice-activity
2851
+ * profile. Use `interruption` for a caller who talks over the agent. Still
2852
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
2853
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
2711
2854
  */
2712
2855
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
2713
2856
  /**
@@ -2809,6 +2952,15 @@ export declare namespace CustomerFlowUpdateResponse {
2809
2952
  * How clearly the persona expresses their intentions
2810
2953
  */
2811
2954
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
2955
+ /**
2956
+ * How much the persona talks over the agent while it is still speaking. OFF waits
2957
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
2958
+ * taking the floor, which tests whether the agent wrongly stops for them.
2959
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
2960
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
2961
+ * at identical moments.
2962
+ */
2963
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
2812
2964
  /**
2813
2965
  * Primary language ISO 639-1 code for the persona
2814
2966
  */
@@ -2828,9 +2980,13 @@ export declare namespace CustomerFlowUpdateResponse {
2828
2980
  [key: string]: unknown;
2829
2981
  };
2830
2982
  /**
2831
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
2832
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
2833
- * for several seconds.
2983
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
2984
+ * waited once the agent stopped talking, and measured across production
2985
+ * simulations it moved the reply gap by less than the noise floor, because model
2986
+ * and speech latency dominate it. Every persona now uses one voice-activity
2987
+ * profile. Use `interruption` for a caller who talks over the agent. Still
2988
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
2989
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
2834
2990
  */
2835
2991
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
2836
2992
  /**
@@ -3006,6 +3162,15 @@ export declare namespace CustomerFlowUpdateResponse {
3006
3162
  * How clearly the persona expresses their intentions
3007
3163
  */
3008
3164
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
3165
+ /**
3166
+ * How much the persona talks over the agent while it is still speaking. OFF waits
3167
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
3168
+ * taking the floor, which tests whether the agent wrongly stops for them.
3169
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
3170
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
3171
+ * at identical moments.
3172
+ */
3173
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
3009
3174
  /**
3010
3175
  * Primary language ISO 639-1 code for the persona
3011
3176
  */
@@ -3025,9 +3190,13 @@ export declare namespace CustomerFlowUpdateResponse {
3025
3190
  [key: string]: unknown;
3026
3191
  };
3027
3192
  /**
3028
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
3029
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
3030
- * for several seconds.
3193
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
3194
+ * waited once the agent stopped talking, and measured across production
3195
+ * simulations it moved the reply gap by less than the noise floor, because model
3196
+ * and speech latency dominate it. Every persona now uses one voice-activity
3197
+ * profile. Use `interruption` for a caller who talks over the agent. Still
3198
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
3199
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
3031
3200
  */
3032
3201
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
3033
3202
  /**
@@ -3129,6 +3298,15 @@ export declare namespace CustomerFlowUpdateResponse {
3129
3298
  * How clearly the persona expresses their intentions
3130
3299
  */
3131
3300
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
3301
+ /**
3302
+ * How much the persona talks over the agent while it is still speaking. OFF waits
3303
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
3304
+ * taking the floor, which tests whether the agent wrongly stops for them.
3305
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
3306
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
3307
+ * at identical moments.
3308
+ */
3309
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
3132
3310
  /**
3133
3311
  * Primary language ISO 639-1 code for the persona
3134
3312
  */
@@ -3148,9 +3326,13 @@ export declare namespace CustomerFlowUpdateResponse {
3148
3326
  [key: string]: unknown;
3149
3327
  };
3150
3328
  /**
3151
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
3152
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
3153
- * for several seconds.
3329
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
3330
+ * waited once the agent stopped talking, and measured across production
3331
+ * simulations it moved the reply gap by less than the noise floor, because model
3332
+ * and speech latency dominate it. Every persona now uses one voice-activity
3333
+ * profile. Use `interruption` for a caller who talks over the agent. Still
3334
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
3335
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
3154
3336
  */
3155
3337
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
3156
3338
  /**
@@ -3387,6 +3569,15 @@ export declare namespace CustomerFlowUpdateResponse {
3387
3569
  * How clearly the persona expresses their intentions
3388
3570
  */
3389
3571
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
3572
+ /**
3573
+ * How much the persona talks over the agent while it is still speaking. OFF waits
3574
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
3575
+ * taking the floor, which tests whether the agent wrongly stops for them.
3576
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
3577
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
3578
+ * at identical moments.
3579
+ */
3580
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
3390
3581
  /**
3391
3582
  * Primary language ISO 639-1 code for the persona
3392
3583
  */
@@ -3406,9 +3597,13 @@ export declare namespace CustomerFlowUpdateResponse {
3406
3597
  [key: string]: unknown;
3407
3598
  };
3408
3599
  /**
3409
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
3410
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
3411
- * for several seconds.
3600
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
3601
+ * waited once the agent stopped talking, and measured across production
3602
+ * simulations it moved the reply gap by less than the noise floor, because model
3603
+ * and speech latency dominate it. Every persona now uses one voice-activity
3604
+ * profile. Use `interruption` for a caller who talks over the agent. Still
3605
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
3606
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
3412
3607
  */
3413
3608
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
3414
3609
  /**
@@ -3576,6 +3771,15 @@ export declare namespace CustomerFlowUpdateResponse {
3576
3771
  * How clearly the persona expresses their intentions
3577
3772
  */
3578
3773
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
3774
+ /**
3775
+ * How much the persona talks over the agent while it is still speaking. OFF waits
3776
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
3777
+ * taking the floor, which tests whether the agent wrongly stops for them.
3778
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
3779
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
3780
+ * at identical moments.
3781
+ */
3782
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
3579
3783
  /**
3580
3784
  * Primary language ISO 639-1 code for the persona
3581
3785
  */
@@ -3595,9 +3799,13 @@ export declare namespace CustomerFlowUpdateResponse {
3595
3799
  [key: string]: unknown;
3596
3800
  };
3597
3801
  /**
3598
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
3599
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
3600
- * for several seconds.
3802
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
3803
+ * waited once the agent stopped talking, and measured across production
3804
+ * simulations it moved the reply gap by less than the noise floor, because model
3805
+ * and speech latency dominate it. Every persona now uses one voice-activity
3806
+ * profile. Use `interruption` for a caller who talks over the agent. Still
3807
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
3808
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
3601
3809
  */
3602
3810
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
3603
3811
  /**
@@ -3887,6 +4095,15 @@ export declare namespace CustomerFlowListResponse {
3887
4095
  * How clearly the persona expresses their intentions
3888
4096
  */
3889
4097
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
4098
+ /**
4099
+ * How much the persona talks over the agent while it is still speaking. OFF waits
4100
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
4101
+ * taking the floor, which tests whether the agent wrongly stops for them.
4102
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
4103
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
4104
+ * at identical moments.
4105
+ */
4106
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
3890
4107
  /**
3891
4108
  * Primary language ISO 639-1 code for the persona
3892
4109
  */
@@ -3906,9 +4123,13 @@ export declare namespace CustomerFlowListResponse {
3906
4123
  [key: string]: unknown;
3907
4124
  };
3908
4125
  /**
3909
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
3910
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
3911
- * for several seconds.
4126
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
4127
+ * waited once the agent stopped talking, and measured across production
4128
+ * simulations it moved the reply gap by less than the noise floor, because model
4129
+ * and speech latency dominate it. Every persona now uses one voice-activity
4130
+ * profile. Use `interruption` for a caller who talks over the agent. Still
4131
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
4132
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
3912
4133
  */
3913
4134
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
3914
4135
  /**
@@ -4082,6 +4303,15 @@ export declare namespace CustomerFlowListResponse {
4082
4303
  * How clearly the persona expresses their intentions
4083
4304
  */
4084
4305
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
4306
+ /**
4307
+ * How much the persona talks over the agent while it is still speaking. OFF waits
4308
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
4309
+ * taking the floor, which tests whether the agent wrongly stops for them.
4310
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
4311
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
4312
+ * at identical moments.
4313
+ */
4314
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
4085
4315
  /**
4086
4316
  * Primary language ISO 639-1 code for the persona
4087
4317
  */
@@ -4101,9 +4331,13 @@ export declare namespace CustomerFlowListResponse {
4101
4331
  [key: string]: unknown;
4102
4332
  };
4103
4333
  /**
4104
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
4105
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
4106
- * for several seconds.
4334
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
4335
+ * waited once the agent stopped talking, and measured across production
4336
+ * simulations it moved the reply gap by less than the noise floor, because model
4337
+ * and speech latency dominate it. Every persona now uses one voice-activity
4338
+ * profile. Use `interruption` for a caller who talks over the agent. Still
4339
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
4340
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
4107
4341
  */
4108
4342
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
4109
4343
  /**
@@ -4368,6 +4602,15 @@ export declare namespace CustomerFlowListResponse {
4368
4602
  * How clearly the persona expresses their intentions
4369
4603
  */
4370
4604
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
4605
+ /**
4606
+ * How much the persona talks over the agent while it is still speaking. OFF waits
4607
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
4608
+ * taking the floor, which tests whether the agent wrongly stops for them.
4609
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
4610
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
4611
+ * at identical moments.
4612
+ */
4613
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
4371
4614
  /**
4372
4615
  * Primary language ISO 639-1 code for the persona
4373
4616
  */
@@ -4387,9 +4630,13 @@ export declare namespace CustomerFlowListResponse {
4387
4630
  [key: string]: unknown;
4388
4631
  };
4389
4632
  /**
4390
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
4391
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
4392
- * for several seconds.
4633
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
4634
+ * waited once the agent stopped talking, and measured across production
4635
+ * simulations it moved the reply gap by less than the noise floor, because model
4636
+ * and speech latency dominate it. Every persona now uses one voice-activity
4637
+ * profile. Use `interruption` for a caller who talks over the agent. Still
4638
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
4639
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
4393
4640
  */
4394
4641
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
4395
4642
  /**
@@ -4491,6 +4738,15 @@ export declare namespace CustomerFlowListResponse {
4491
4738
  * How clearly the persona expresses their intentions
4492
4739
  */
4493
4740
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
4741
+ /**
4742
+ * How much the persona talks over the agent while it is still speaking. OFF waits
4743
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
4744
+ * taking the floor, which tests whether the agent wrongly stops for them.
4745
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
4746
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
4747
+ * at identical moments.
4748
+ */
4749
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
4494
4750
  /**
4495
4751
  * Primary language ISO 639-1 code for the persona
4496
4752
  */
@@ -4510,9 +4766,13 @@ export declare namespace CustomerFlowListResponse {
4510
4766
  [key: string]: unknown;
4511
4767
  };
4512
4768
  /**
4513
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
4514
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
4515
- * for several seconds.
4769
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
4770
+ * waited once the agent stopped talking, and measured across production
4771
+ * simulations it moved the reply gap by less than the noise floor, because model
4772
+ * and speech latency dominate it. Every persona now uses one voice-activity
4773
+ * profile. Use `interruption` for a caller who talks over the agent. Still
4774
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
4775
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
4516
4776
  */
4517
4777
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
4518
4778
  /**
@@ -4688,6 +4948,15 @@ export declare namespace CustomerFlowListResponse {
4688
4948
  * How clearly the persona expresses their intentions
4689
4949
  */
4690
4950
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
4951
+ /**
4952
+ * How much the persona talks over the agent while it is still speaking. OFF waits
4953
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
4954
+ * taking the floor, which tests whether the agent wrongly stops for them.
4955
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
4956
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
4957
+ * at identical moments.
4958
+ */
4959
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
4691
4960
  /**
4692
4961
  * Primary language ISO 639-1 code for the persona
4693
4962
  */
@@ -4707,9 +4976,13 @@ export declare namespace CustomerFlowListResponse {
4707
4976
  [key: string]: unknown;
4708
4977
  };
4709
4978
  /**
4710
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
4711
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
4712
- * for several seconds.
4979
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
4980
+ * waited once the agent stopped talking, and measured across production
4981
+ * simulations it moved the reply gap by less than the noise floor, because model
4982
+ * and speech latency dominate it. Every persona now uses one voice-activity
4983
+ * profile. Use `interruption` for a caller who talks over the agent. Still
4984
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
4985
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
4713
4986
  */
4714
4987
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
4715
4988
  /**
@@ -4811,6 +5084,15 @@ export declare namespace CustomerFlowListResponse {
4811
5084
  * How clearly the persona expresses their intentions
4812
5085
  */
4813
5086
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
5087
+ /**
5088
+ * How much the persona talks over the agent while it is still speaking. OFF waits
5089
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
5090
+ * taking the floor, which tests whether the agent wrongly stops for them.
5091
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
5092
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
5093
+ * at identical moments.
5094
+ */
5095
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
4814
5096
  /**
4815
5097
  * Primary language ISO 639-1 code for the persona
4816
5098
  */
@@ -4830,9 +5112,13 @@ export declare namespace CustomerFlowListResponse {
4830
5112
  [key: string]: unknown;
4831
5113
  };
4832
5114
  /**
4833
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
4834
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
4835
- * for several seconds.
5115
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
5116
+ * waited once the agent stopped talking, and measured across production
5117
+ * simulations it moved the reply gap by less than the noise floor, because model
5118
+ * and speech latency dominate it. Every persona now uses one voice-activity
5119
+ * profile. Use `interruption` for a caller who talks over the agent. Still
5120
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
5121
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
4836
5122
  */
4837
5123
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
4838
5124
  /**
@@ -5069,6 +5355,15 @@ export declare namespace CustomerFlowListResponse {
5069
5355
  * How clearly the persona expresses their intentions
5070
5356
  */
5071
5357
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
5358
+ /**
5359
+ * How much the persona talks over the agent while it is still speaking. OFF waits
5360
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
5361
+ * taking the floor, which tests whether the agent wrongly stops for them.
5362
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
5363
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
5364
+ * at identical moments.
5365
+ */
5366
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
5072
5367
  /**
5073
5368
  * Primary language ISO 639-1 code for the persona
5074
5369
  */
@@ -5088,9 +5383,13 @@ export declare namespace CustomerFlowListResponse {
5088
5383
  [key: string]: unknown;
5089
5384
  };
5090
5385
  /**
5091
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
5092
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
5093
- * for several seconds.
5386
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
5387
+ * waited once the agent stopped talking, and measured across production
5388
+ * simulations it moved the reply gap by less than the noise floor, because model
5389
+ * and speech latency dominate it. Every persona now uses one voice-activity
5390
+ * profile. Use `interruption` for a caller who talks over the agent. Still
5391
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
5392
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
5094
5393
  */
5095
5394
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
5096
5395
  /**
@@ -5258,6 +5557,15 @@ export declare namespace CustomerFlowListResponse {
5258
5557
  * How clearly the persona expresses their intentions
5259
5558
  */
5260
5559
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
5560
+ /**
5561
+ * How much the persona talks over the agent while it is still speaking. OFF waits
5562
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
5563
+ * taking the floor, which tests whether the agent wrongly stops for them.
5564
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
5565
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
5566
+ * at identical moments.
5567
+ */
5568
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
5261
5569
  /**
5262
5570
  * Primary language ISO 639-1 code for the persona
5263
5571
  */
@@ -5277,9 +5585,13 @@ export declare namespace CustomerFlowListResponse {
5277
5585
  [key: string]: unknown;
5278
5586
  };
5279
5587
  /**
5280
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
5281
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
5282
- * for several seconds.
5588
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
5589
+ * waited once the agent stopped talking, and measured across production
5590
+ * simulations it moved the reply gap by less than the noise floor, because model
5591
+ * and speech latency dominate it. Every persona now uses one voice-activity
5592
+ * profile. Use `interruption` for a caller who talks over the agent. Still
5593
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
5594
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
5283
5595
  */
5284
5596
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
5285
5597
  /**
@@ -5593,6 +5905,15 @@ export declare namespace CustomerFlowDuplicateResponse {
5593
5905
  * How clearly the persona expresses their intentions
5594
5906
  */
5595
5907
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
5908
+ /**
5909
+ * How much the persona talks over the agent while it is still speaking. OFF waits
5910
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
5911
+ * taking the floor, which tests whether the agent wrongly stops for them.
5912
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
5913
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
5914
+ * at identical moments.
5915
+ */
5916
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
5596
5917
  /**
5597
5918
  * Primary language ISO 639-1 code for the persona
5598
5919
  */
@@ -5612,9 +5933,13 @@ export declare namespace CustomerFlowDuplicateResponse {
5612
5933
  [key: string]: unknown;
5613
5934
  };
5614
5935
  /**
5615
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
5616
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
5617
- * for several seconds.
5936
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
5937
+ * waited once the agent stopped talking, and measured across production
5938
+ * simulations it moved the reply gap by less than the noise floor, because model
5939
+ * and speech latency dominate it. Every persona now uses one voice-activity
5940
+ * profile. Use `interruption` for a caller who talks over the agent. Still
5941
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
5942
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
5618
5943
  */
5619
5944
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
5620
5945
  /**
@@ -5788,6 +6113,15 @@ export declare namespace CustomerFlowDuplicateResponse {
5788
6113
  * How clearly the persona expresses their intentions
5789
6114
  */
5790
6115
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
6116
+ /**
6117
+ * How much the persona talks over the agent while it is still speaking. OFF waits
6118
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
6119
+ * taking the floor, which tests whether the agent wrongly stops for them.
6120
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
6121
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
6122
+ * at identical moments.
6123
+ */
6124
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
5791
6125
  /**
5792
6126
  * Primary language ISO 639-1 code for the persona
5793
6127
  */
@@ -5807,9 +6141,13 @@ export declare namespace CustomerFlowDuplicateResponse {
5807
6141
  [key: string]: unknown;
5808
6142
  };
5809
6143
  /**
5810
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
5811
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
5812
- * for several seconds.
6144
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
6145
+ * waited once the agent stopped talking, and measured across production
6146
+ * simulations it moved the reply gap by less than the noise floor, because model
6147
+ * and speech latency dominate it. Every persona now uses one voice-activity
6148
+ * profile. Use `interruption` for a caller who talks over the agent. Still
6149
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
6150
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
5813
6151
  */
5814
6152
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
5815
6153
  /**
@@ -6074,6 +6412,15 @@ export declare namespace CustomerFlowDuplicateResponse {
6074
6412
  * How clearly the persona expresses their intentions
6075
6413
  */
6076
6414
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
6415
+ /**
6416
+ * How much the persona talks over the agent while it is still speaking. OFF waits
6417
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
6418
+ * taking the floor, which tests whether the agent wrongly stops for them.
6419
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
6420
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
6421
+ * at identical moments.
6422
+ */
6423
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
6077
6424
  /**
6078
6425
  * Primary language ISO 639-1 code for the persona
6079
6426
  */
@@ -6093,9 +6440,13 @@ export declare namespace CustomerFlowDuplicateResponse {
6093
6440
  [key: string]: unknown;
6094
6441
  };
6095
6442
  /**
6096
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
6097
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
6098
- * for several seconds.
6443
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
6444
+ * waited once the agent stopped talking, and measured across production
6445
+ * simulations it moved the reply gap by less than the noise floor, because model
6446
+ * and speech latency dominate it. Every persona now uses one voice-activity
6447
+ * profile. Use `interruption` for a caller who talks over the agent. Still
6448
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
6449
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
6099
6450
  */
6100
6451
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
6101
6452
  /**
@@ -6197,6 +6548,15 @@ export declare namespace CustomerFlowDuplicateResponse {
6197
6548
  * How clearly the persona expresses their intentions
6198
6549
  */
6199
6550
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
6551
+ /**
6552
+ * How much the persona talks over the agent while it is still speaking. OFF waits
6553
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
6554
+ * taking the floor, which tests whether the agent wrongly stops for them.
6555
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
6556
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
6557
+ * at identical moments.
6558
+ */
6559
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
6200
6560
  /**
6201
6561
  * Primary language ISO 639-1 code for the persona
6202
6562
  */
@@ -6216,9 +6576,13 @@ export declare namespace CustomerFlowDuplicateResponse {
6216
6576
  [key: string]: unknown;
6217
6577
  };
6218
6578
  /**
6219
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
6220
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
6221
- * for several seconds.
6579
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
6580
+ * waited once the agent stopped talking, and measured across production
6581
+ * simulations it moved the reply gap by less than the noise floor, because model
6582
+ * and speech latency dominate it. Every persona now uses one voice-activity
6583
+ * profile. Use `interruption` for a caller who talks over the agent. Still
6584
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
6585
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
6222
6586
  */
6223
6587
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
6224
6588
  /**
@@ -6394,6 +6758,15 @@ export declare namespace CustomerFlowDuplicateResponse {
6394
6758
  * How clearly the persona expresses their intentions
6395
6759
  */
6396
6760
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
6761
+ /**
6762
+ * How much the persona talks over the agent while it is still speaking. OFF waits
6763
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
6764
+ * taking the floor, which tests whether the agent wrongly stops for them.
6765
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
6766
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
6767
+ * at identical moments.
6768
+ */
6769
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
6397
6770
  /**
6398
6771
  * Primary language ISO 639-1 code for the persona
6399
6772
  */
@@ -6413,9 +6786,13 @@ export declare namespace CustomerFlowDuplicateResponse {
6413
6786
  [key: string]: unknown;
6414
6787
  };
6415
6788
  /**
6416
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
6417
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
6418
- * for several seconds.
6789
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
6790
+ * waited once the agent stopped talking, and measured across production
6791
+ * simulations it moved the reply gap by less than the noise floor, because model
6792
+ * and speech latency dominate it. Every persona now uses one voice-activity
6793
+ * profile. Use `interruption` for a caller who talks over the agent. Still
6794
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
6795
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
6419
6796
  */
6420
6797
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
6421
6798
  /**
@@ -6517,6 +6894,15 @@ export declare namespace CustomerFlowDuplicateResponse {
6517
6894
  * How clearly the persona expresses their intentions
6518
6895
  */
6519
6896
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
6897
+ /**
6898
+ * How much the persona talks over the agent while it is still speaking. OFF waits
6899
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
6900
+ * taking the floor, which tests whether the agent wrongly stops for them.
6901
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
6902
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
6903
+ * at identical moments.
6904
+ */
6905
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
6520
6906
  /**
6521
6907
  * Primary language ISO 639-1 code for the persona
6522
6908
  */
@@ -6536,9 +6922,13 @@ export declare namespace CustomerFlowDuplicateResponse {
6536
6922
  [key: string]: unknown;
6537
6923
  };
6538
6924
  /**
6539
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
6540
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
6541
- * for several seconds.
6925
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
6926
+ * waited once the agent stopped talking, and measured across production
6927
+ * simulations it moved the reply gap by less than the noise floor, because model
6928
+ * and speech latency dominate it. Every persona now uses one voice-activity
6929
+ * profile. Use `interruption` for a caller who talks over the agent. Still
6930
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
6931
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
6542
6932
  */
6543
6933
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
6544
6934
  /**
@@ -6775,6 +7165,15 @@ export declare namespace CustomerFlowDuplicateResponse {
6775
7165
  * How clearly the persona expresses their intentions
6776
7166
  */
6777
7167
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
7168
+ /**
7169
+ * How much the persona talks over the agent while it is still speaking. OFF waits
7170
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
7171
+ * taking the floor, which tests whether the agent wrongly stops for them.
7172
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
7173
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
7174
+ * at identical moments.
7175
+ */
7176
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
6778
7177
  /**
6779
7178
  * Primary language ISO 639-1 code for the persona
6780
7179
  */
@@ -6794,9 +7193,13 @@ export declare namespace CustomerFlowDuplicateResponse {
6794
7193
  [key: string]: unknown;
6795
7194
  };
6796
7195
  /**
6797
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
6798
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
6799
- * for several seconds.
7196
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
7197
+ * waited once the agent stopped talking, and measured across production
7198
+ * simulations it moved the reply gap by less than the noise floor, because model
7199
+ * and speech latency dominate it. Every persona now uses one voice-activity
7200
+ * profile. Use `interruption` for a caller who talks over the agent. Still
7201
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
7202
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
6800
7203
  */
6801
7204
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
6802
7205
  /**
@@ -6964,6 +7367,15 @@ export declare namespace CustomerFlowDuplicateResponse {
6964
7367
  * How clearly the persona expresses their intentions
6965
7368
  */
6966
7369
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
7370
+ /**
7371
+ * How much the persona talks over the agent while it is still speaking. OFF waits
7372
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
7373
+ * taking the floor, which tests whether the agent wrongly stops for them.
7374
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
7375
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
7376
+ * at identical moments.
7377
+ */
7378
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
6967
7379
  /**
6968
7380
  * Primary language ISO 639-1 code for the persona
6969
7381
  */
@@ -6983,9 +7395,13 @@ export declare namespace CustomerFlowDuplicateResponse {
6983
7395
  [key: string]: unknown;
6984
7396
  };
6985
7397
  /**
6986
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
6987
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
6988
- * for several seconds.
7398
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
7399
+ * waited once the agent stopped talking, and measured across production
7400
+ * simulations it moved the reply gap by less than the noise floor, because model
7401
+ * and speech latency dominate it. Every persona now uses one voice-activity
7402
+ * profile. Use `interruption` for a caller who talks over the agent. Still
7403
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
7404
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
6989
7405
  */
6990
7406
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
6991
7407
  /**
@@ -7274,6 +7690,15 @@ export declare namespace CustomerFlowGetByIDResponse {
7274
7690
  * How clearly the persona expresses their intentions
7275
7691
  */
7276
7692
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
7693
+ /**
7694
+ * How much the persona talks over the agent while it is still speaking. OFF waits
7695
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
7696
+ * taking the floor, which tests whether the agent wrongly stops for them.
7697
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
7698
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
7699
+ * at identical moments.
7700
+ */
7701
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
7277
7702
  /**
7278
7703
  * Primary language ISO 639-1 code for the persona
7279
7704
  */
@@ -7293,9 +7718,13 @@ export declare namespace CustomerFlowGetByIDResponse {
7293
7718
  [key: string]: unknown;
7294
7719
  };
7295
7720
  /**
7296
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
7297
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
7298
- * for several seconds.
7721
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
7722
+ * waited once the agent stopped talking, and measured across production
7723
+ * simulations it moved the reply gap by less than the noise floor, because model
7724
+ * and speech latency dominate it. Every persona now uses one voice-activity
7725
+ * profile. Use `interruption` for a caller who talks over the agent. Still
7726
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
7727
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
7299
7728
  */
7300
7729
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
7301
7730
  /**
@@ -7469,6 +7898,15 @@ export declare namespace CustomerFlowGetByIDResponse {
7469
7898
  * How clearly the persona expresses their intentions
7470
7899
  */
7471
7900
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
7901
+ /**
7902
+ * How much the persona talks over the agent while it is still speaking. OFF waits
7903
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
7904
+ * taking the floor, which tests whether the agent wrongly stops for them.
7905
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
7906
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
7907
+ * at identical moments.
7908
+ */
7909
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
7472
7910
  /**
7473
7911
  * Primary language ISO 639-1 code for the persona
7474
7912
  */
@@ -7488,9 +7926,13 @@ export declare namespace CustomerFlowGetByIDResponse {
7488
7926
  [key: string]: unknown;
7489
7927
  };
7490
7928
  /**
7491
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
7492
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
7493
- * for several seconds.
7929
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
7930
+ * waited once the agent stopped talking, and measured across production
7931
+ * simulations it moved the reply gap by less than the noise floor, because model
7932
+ * and speech latency dominate it. Every persona now uses one voice-activity
7933
+ * profile. Use `interruption` for a caller who talks over the agent. Still
7934
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
7935
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
7494
7936
  */
7495
7937
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
7496
7938
  /**
@@ -7755,6 +8197,15 @@ export declare namespace CustomerFlowGetByIDResponse {
7755
8197
  * How clearly the persona expresses their intentions
7756
8198
  */
7757
8199
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
8200
+ /**
8201
+ * How much the persona talks over the agent while it is still speaking. OFF waits
8202
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
8203
+ * taking the floor, which tests whether the agent wrongly stops for them.
8204
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
8205
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
8206
+ * at identical moments.
8207
+ */
8208
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
7758
8209
  /**
7759
8210
  * Primary language ISO 639-1 code for the persona
7760
8211
  */
@@ -7774,9 +8225,13 @@ export declare namespace CustomerFlowGetByIDResponse {
7774
8225
  [key: string]: unknown;
7775
8226
  };
7776
8227
  /**
7777
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
7778
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
7779
- * for several seconds.
8228
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
8229
+ * waited once the agent stopped talking, and measured across production
8230
+ * simulations it moved the reply gap by less than the noise floor, because model
8231
+ * and speech latency dominate it. Every persona now uses one voice-activity
8232
+ * profile. Use `interruption` for a caller who talks over the agent. Still
8233
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
8234
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
7780
8235
  */
7781
8236
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
7782
8237
  /**
@@ -7878,6 +8333,15 @@ export declare namespace CustomerFlowGetByIDResponse {
7878
8333
  * How clearly the persona expresses their intentions
7879
8334
  */
7880
8335
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
8336
+ /**
8337
+ * How much the persona talks over the agent while it is still speaking. OFF waits
8338
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
8339
+ * taking the floor, which tests whether the agent wrongly stops for them.
8340
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
8341
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
8342
+ * at identical moments.
8343
+ */
8344
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
7881
8345
  /**
7882
8346
  * Primary language ISO 639-1 code for the persona
7883
8347
  */
@@ -7897,9 +8361,13 @@ export declare namespace CustomerFlowGetByIDResponse {
7897
8361
  [key: string]: unknown;
7898
8362
  };
7899
8363
  /**
7900
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
7901
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
7902
- * for several seconds.
8364
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
8365
+ * waited once the agent stopped talking, and measured across production
8366
+ * simulations it moved the reply gap by less than the noise floor, because model
8367
+ * and speech latency dominate it. Every persona now uses one voice-activity
8368
+ * profile. Use `interruption` for a caller who talks over the agent. Still
8369
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
8370
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
7903
8371
  */
7904
8372
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
7905
8373
  /**
@@ -8075,6 +8543,15 @@ export declare namespace CustomerFlowGetByIDResponse {
8075
8543
  * How clearly the persona expresses their intentions
8076
8544
  */
8077
8545
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
8546
+ /**
8547
+ * How much the persona talks over the agent while it is still speaking. OFF waits
8548
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
8549
+ * taking the floor, which tests whether the agent wrongly stops for them.
8550
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
8551
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
8552
+ * at identical moments.
8553
+ */
8554
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
8078
8555
  /**
8079
8556
  * Primary language ISO 639-1 code for the persona
8080
8557
  */
@@ -8094,9 +8571,13 @@ export declare namespace CustomerFlowGetByIDResponse {
8094
8571
  [key: string]: unknown;
8095
8572
  };
8096
8573
  /**
8097
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
8098
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
8099
- * for several seconds.
8574
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
8575
+ * waited once the agent stopped talking, and measured across production
8576
+ * simulations it moved the reply gap by less than the noise floor, because model
8577
+ * and speech latency dominate it. Every persona now uses one voice-activity
8578
+ * profile. Use `interruption` for a caller who talks over the agent. Still
8579
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
8580
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
8100
8581
  */
8101
8582
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
8102
8583
  /**
@@ -8198,6 +8679,15 @@ export declare namespace CustomerFlowGetByIDResponse {
8198
8679
  * How clearly the persona expresses their intentions
8199
8680
  */
8200
8681
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
8682
+ /**
8683
+ * How much the persona talks over the agent while it is still speaking. OFF waits
8684
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
8685
+ * taking the floor, which tests whether the agent wrongly stops for them.
8686
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
8687
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
8688
+ * at identical moments.
8689
+ */
8690
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
8201
8691
  /**
8202
8692
  * Primary language ISO 639-1 code for the persona
8203
8693
  */
@@ -8217,9 +8707,13 @@ export declare namespace CustomerFlowGetByIDResponse {
8217
8707
  [key: string]: unknown;
8218
8708
  };
8219
8709
  /**
8220
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
8221
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
8222
- * for several seconds.
8710
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
8711
+ * waited once the agent stopped talking, and measured across production
8712
+ * simulations it moved the reply gap by less than the noise floor, because model
8713
+ * and speech latency dominate it. Every persona now uses one voice-activity
8714
+ * profile. Use `interruption` for a caller who talks over the agent. Still
8715
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
8716
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
8223
8717
  */
8224
8718
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
8225
8719
  /**
@@ -8456,6 +8950,15 @@ export declare namespace CustomerFlowGetByIDResponse {
8456
8950
  * How clearly the persona expresses their intentions
8457
8951
  */
8458
8952
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
8953
+ /**
8954
+ * How much the persona talks over the agent while it is still speaking. OFF waits
8955
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
8956
+ * taking the floor, which tests whether the agent wrongly stops for them.
8957
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
8958
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
8959
+ * at identical moments.
8960
+ */
8961
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
8459
8962
  /**
8460
8963
  * Primary language ISO 639-1 code for the persona
8461
8964
  */
@@ -8475,9 +8978,13 @@ export declare namespace CustomerFlowGetByIDResponse {
8475
8978
  [key: string]: unknown;
8476
8979
  };
8477
8980
  /**
8478
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
8479
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
8480
- * for several seconds.
8981
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
8982
+ * waited once the agent stopped talking, and measured across production
8983
+ * simulations it moved the reply gap by less than the noise floor, because model
8984
+ * and speech latency dominate it. Every persona now uses one voice-activity
8985
+ * profile. Use `interruption` for a caller who talks over the agent. Still
8986
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
8987
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
8481
8988
  */
8482
8989
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
8483
8990
  /**
@@ -8645,6 +9152,15 @@ export declare namespace CustomerFlowGetByIDResponse {
8645
9152
  * How clearly the persona expresses their intentions
8646
9153
  */
8647
9154
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
9155
+ /**
9156
+ * How much the persona talks over the agent while it is still speaking. OFF waits
9157
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
9158
+ * taking the floor, which tests whether the agent wrongly stops for them.
9159
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
9160
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
9161
+ * at identical moments.
9162
+ */
9163
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
8648
9164
  /**
8649
9165
  * Primary language ISO 639-1 code for the persona
8650
9166
  */
@@ -8664,9 +9180,13 @@ export declare namespace CustomerFlowGetByIDResponse {
8664
9180
  [key: string]: unknown;
8665
9181
  };
8666
9182
  /**
8667
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
8668
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
8669
- * for several seconds.
9183
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
9184
+ * waited once the agent stopped talking, and measured across production
9185
+ * simulations it moved the reply gap by less than the noise floor, because model
9186
+ * and speech latency dominate it. Every persona now uses one voice-activity
9187
+ * profile. Use `interruption` for a caller who talks over the agent. Still
9188
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
9189
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
8670
9190
  */
8671
9191
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
8672
9192
  /**
@@ -8864,6 +9384,15 @@ export declare namespace CustomerFlowReplaceGraphResponse {
8864
9384
  * How clearly the persona expresses their intentions
8865
9385
  */
8866
9386
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
9387
+ /**
9388
+ * How much the persona talks over the agent while it is still speaking. OFF waits
9389
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
9390
+ * taking the floor, which tests whether the agent wrongly stops for them.
9391
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
9392
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
9393
+ * at identical moments.
9394
+ */
9395
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
8867
9396
  /**
8868
9397
  * Primary language ISO 639-1 code for the persona
8869
9398
  */
@@ -8883,9 +9412,13 @@ export declare namespace CustomerFlowReplaceGraphResponse {
8883
9412
  [key: string]: unknown;
8884
9413
  };
8885
9414
  /**
8886
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
8887
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
8888
- * for several seconds.
9415
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
9416
+ * waited once the agent stopped talking, and measured across production
9417
+ * simulations it moved the reply gap by less than the noise floor, because model
9418
+ * and speech latency dominate it. Every persona now uses one voice-activity
9419
+ * profile. Use `interruption` for a caller who talks over the agent. Still
9420
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
9421
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
8889
9422
  */
8890
9423
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
8891
9424
  /**
@@ -9061,6 +9594,15 @@ export declare namespace CustomerFlowReplaceGraphResponse {
9061
9594
  * How clearly the persona expresses their intentions
9062
9595
  */
9063
9596
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
9597
+ /**
9598
+ * How much the persona talks over the agent while it is still speaking. OFF waits
9599
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
9600
+ * taking the floor, which tests whether the agent wrongly stops for them.
9601
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
9602
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
9603
+ * at identical moments.
9604
+ */
9605
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
9064
9606
  /**
9065
9607
  * Primary language ISO 639-1 code for the persona
9066
9608
  */
@@ -9080,9 +9622,13 @@ export declare namespace CustomerFlowReplaceGraphResponse {
9080
9622
  [key: string]: unknown;
9081
9623
  };
9082
9624
  /**
9083
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
9084
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
9085
- * for several seconds.
9625
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
9626
+ * waited once the agent stopped talking, and measured across production
9627
+ * simulations it moved the reply gap by less than the noise floor, because model
9628
+ * and speech latency dominate it. Every persona now uses one voice-activity
9629
+ * profile. Use `interruption` for a caller who talks over the agent. Still
9630
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
9631
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
9086
9632
  */
9087
9633
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
9088
9634
  /**
@@ -9184,6 +9730,15 @@ export declare namespace CustomerFlowReplaceGraphResponse {
9184
9730
  * How clearly the persona expresses their intentions
9185
9731
  */
9186
9732
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
9733
+ /**
9734
+ * How much the persona talks over the agent while it is still speaking. OFF waits
9735
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
9736
+ * taking the floor, which tests whether the agent wrongly stops for them.
9737
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
9738
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
9739
+ * at identical moments.
9740
+ */
9741
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
9187
9742
  /**
9188
9743
  * Primary language ISO 639-1 code for the persona
9189
9744
  */
@@ -9203,9 +9758,13 @@ export declare namespace CustomerFlowReplaceGraphResponse {
9203
9758
  [key: string]: unknown;
9204
9759
  };
9205
9760
  /**
9206
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
9207
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
9208
- * for several seconds.
9761
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
9762
+ * waited once the agent stopped talking, and measured across production
9763
+ * simulations it moved the reply gap by less than the noise floor, because model
9764
+ * and speech latency dominate it. Every persona now uses one voice-activity
9765
+ * profile. Use `interruption` for a caller who talks over the agent. Still
9766
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
9767
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
9209
9768
  */
9210
9769
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
9211
9770
  /**
@@ -9373,6 +9932,15 @@ export declare namespace CustomerFlowReplaceGraphResponse {
9373
9932
  * How clearly the persona expresses their intentions
9374
9933
  */
9375
9934
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
9935
+ /**
9936
+ * How much the persona talks over the agent while it is still speaking. OFF waits
9937
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
9938
+ * taking the floor, which tests whether the agent wrongly stops for them.
9939
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
9940
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
9941
+ * at identical moments.
9942
+ */
9943
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
9376
9944
  /**
9377
9945
  * Primary language ISO 639-1 code for the persona
9378
9946
  */
@@ -9392,9 +9960,13 @@ export declare namespace CustomerFlowReplaceGraphResponse {
9392
9960
  [key: string]: unknown;
9393
9961
  };
9394
9962
  /**
9395
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
9396
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
9397
- * for several seconds.
9963
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
9964
+ * waited once the agent stopped talking, and measured across production
9965
+ * simulations it moved the reply gap by less than the noise floor, because model
9966
+ * and speech latency dominate it. Every persona now uses one voice-activity
9967
+ * profile. Use `interruption` for a caller who talks over the agent. Still
9968
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
9969
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
9398
9970
  */
9399
9971
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
9400
9972
  /**
@@ -9577,6 +10149,15 @@ export declare namespace CustomerFlowUpdateHappyPathResponse {
9577
10149
  * How clearly the persona expresses their intentions
9578
10150
  */
9579
10151
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
10152
+ /**
10153
+ * How much the persona talks over the agent while it is still speaking. OFF waits
10154
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
10155
+ * taking the floor, which tests whether the agent wrongly stops for them.
10156
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
10157
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
10158
+ * at identical moments.
10159
+ */
10160
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
9580
10161
  /**
9581
10162
  * Primary language ISO 639-1 code for the persona
9582
10163
  */
@@ -9596,9 +10177,13 @@ export declare namespace CustomerFlowUpdateHappyPathResponse {
9596
10177
  [key: string]: unknown;
9597
10178
  };
9598
10179
  /**
9599
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
9600
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
9601
- * for several seconds.
10180
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
10181
+ * waited once the agent stopped talking, and measured across production
10182
+ * simulations it moved the reply gap by less than the noise floor, because model
10183
+ * and speech latency dominate it. Every persona now uses one voice-activity
10184
+ * profile. Use `interruption` for a caller who talks over the agent. Still
10185
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
10186
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
9602
10187
  */
9603
10188
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
9604
10189
  /**
@@ -9774,6 +10359,15 @@ export declare namespace CustomerFlowUpdateHappyPathResponse {
9774
10359
  * How clearly the persona expresses their intentions
9775
10360
  */
9776
10361
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
10362
+ /**
10363
+ * How much the persona talks over the agent while it is still speaking. OFF waits
10364
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
10365
+ * taking the floor, which tests whether the agent wrongly stops for them.
10366
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
10367
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
10368
+ * at identical moments.
10369
+ */
10370
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
9777
10371
  /**
9778
10372
  * Primary language ISO 639-1 code for the persona
9779
10373
  */
@@ -9793,9 +10387,13 @@ export declare namespace CustomerFlowUpdateHappyPathResponse {
9793
10387
  [key: string]: unknown;
9794
10388
  };
9795
10389
  /**
9796
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
9797
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
9798
- * for several seconds.
10390
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
10391
+ * waited once the agent stopped talking, and measured across production
10392
+ * simulations it moved the reply gap by less than the noise floor, because model
10393
+ * and speech latency dominate it. Every persona now uses one voice-activity
10394
+ * profile. Use `interruption` for a caller who talks over the agent. Still
10395
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
10396
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
9799
10397
  */
9800
10398
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
9801
10399
  /**
@@ -9897,6 +10495,15 @@ export declare namespace CustomerFlowUpdateHappyPathResponse {
9897
10495
  * How clearly the persona expresses their intentions
9898
10496
  */
9899
10497
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
10498
+ /**
10499
+ * How much the persona talks over the agent while it is still speaking. OFF waits
10500
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
10501
+ * taking the floor, which tests whether the agent wrongly stops for them.
10502
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
10503
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
10504
+ * at identical moments.
10505
+ */
10506
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
9900
10507
  /**
9901
10508
  * Primary language ISO 639-1 code for the persona
9902
10509
  */
@@ -9916,9 +10523,13 @@ export declare namespace CustomerFlowUpdateHappyPathResponse {
9916
10523
  [key: string]: unknown;
9917
10524
  };
9918
10525
  /**
9919
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
9920
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
9921
- * for several seconds.
10526
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
10527
+ * waited once the agent stopped talking, and measured across production
10528
+ * simulations it moved the reply gap by less than the noise floor, because model
10529
+ * and speech latency dominate it. Every persona now uses one voice-activity
10530
+ * profile. Use `interruption` for a caller who talks over the agent. Still
10531
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
10532
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
9922
10533
  */
9923
10534
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
9924
10535
  /**
@@ -10086,6 +10697,15 @@ export declare namespace CustomerFlowUpdateHappyPathResponse {
10086
10697
  * How clearly the persona expresses their intentions
10087
10698
  */
10088
10699
  intentClarity: 'CLEAR' | 'INDIRECT' | 'VAGUE';
10700
+ /**
10701
+ * How much the persona talks over the agent while it is still speaking. OFF waits
10702
+ * its turn. BACKCHANNEL makes listening noises ("mm-hm") over the agent without
10703
+ * taking the floor, which tests whether the agent wrongly stops for them.
10704
+ * OCCASIONAL adds cutting in on some long agent turns, HEAVY on most of them.
10705
+ * Timing is randomised per turn, so two runs of the same persona do not interrupt
10706
+ * at identical moments.
10707
+ */
10708
+ interruption: 'OFF' | 'BACKCHANNEL' | 'OCCASIONAL' | 'HEAVY';
10089
10709
  /**
10090
10710
  * Primary language ISO 639-1 code for the persona
10091
10711
  */
@@ -10105,9 +10725,13 @@ export declare namespace CustomerFlowUpdateHappyPathResponse {
10105
10725
  [key: string]: unknown;
10106
10726
  };
10107
10727
  /**
10108
- * Controls how quickly the persona responds to pauses in conversation (QUICK,
10109
- * NORMAL, RELAXED). BARGE_IN also talks over the agent once it has held the floor
10110
- * for several seconds.
10728
+ * Deprecated and inert: it no longer affects the call. It set how long the persona
10729
+ * waited once the agent stopped talking, and measured across production
10730
+ * simulations it moved the reply gap by less than the noise floor, because model
10731
+ * and speech latency dominate it. Every persona now uses one voice-activity
10732
+ * profile. Use `interruption` for a caller who talks over the agent. Still
10733
+ * accepted and stored so existing clients keep working. BARGE_IN is stored as
10734
+ * `responseTiming: QUICK` with `interruption: OCCASIONAL`.
10111
10735
  */
10112
10736
  responseTiming: 'RELAXED' | 'NORMAL' | 'QUICK' | 'BARGE_IN';
10113
10737
  /**