@microsoft/omnichannel-chat-widget 0.1.0-main.3d1c026 → 0.1.0-main.4151518

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js

@@ -3,11 +3,13 @@
  * 
  * Enforces a max character limit that the sender can send to comply to Omnichannel chat services' limitation.
  ******/
+
 import { NotificationHandler } from "../../notification/NotificationHandler";
 import { NotificationScenarios } from "../../enums/NotificationScenarios";
 import { WebChatActionType } from "../../enums/WebChatActionType";
-import { WebChatMiddlewareConstants } from "../../../../../common/Constants"; // eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars
+import { WebChatMiddlewareConstants } from "../../../../../common/Constants";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars
 const createMaxMessageSizeValidator = localizedTexts => _ref => {
   let {
     dispatch
@@ -15,9 +17,7 @@ const createMaxMessageSizeValidator = localizedTexts => _ref => {
   return next => action => {
     if (action.type === WebChatActionType.WEB_CHAT_SET_SEND_BOX) {
       var _action$payload, _action$payload$text;
-
       const textLength = ((_action$payload = action.payload) === null || _action$payload === void 0 ? void 0 : (_action$payload$text = _action$payload.text) === null || _action$payload$text === void 0 ? void 0 : _action$payload$text.length) || 0;
-
       if (textLength > WebChatMiddlewareConstants.maxTextLength) {
         NotificationHandler.notifyError(NotificationScenarios.MaxSizeError, localizedTexts.MIDDLEWARE_MAX_CHARACTER_COUNT_EXCEEDED);
         return next(action);
@@ -25,9 +25,7 @@ const createMaxMessageSizeValidator = localizedTexts => _ref => {
         NotificationHandler.dismissNotification(NotificationScenarios.MaxSizeError);
       }
     }
-
     return next(action);
   };
 };
-
 export default createMaxMessageSizeValidator;

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js

@@ -3,9 +3,11 @@
  * 
  * Adds necessary fields for the activity for the other middlewares to function as expected.
  ******/
+
 import { Constants } from "../../../../../common/Constants";
-import { WebChatActionType } from "../../enums/WebChatActionType"; // eslint-disable-next-line @typescript-eslint/no-unused-vars, @typescript-eslint/no-explicit-any
+import { WebChatActionType } from "../../enums/WebChatActionType";
 
+// eslint-disable-next-line @typescript-eslint/no-unused-vars, @typescript-eslint/no-explicit-any
 const preProcessingMiddleware = _ref => {
   let {
     dispatch
@@ -15,30 +17,28 @@ const preProcessingMiddleware = _ref => {
       const {
         activity
       } = action.payload;
-
       if (!activity.from || activity.from.role === Constants.userMessageTag) {
-        action = { ...action,
-          payload: { ...action.payload,
-            activity: { ...action.payload.activity,
+        action = {
+          ...action,
+          payload: {
+            ...action.payload,
+            activity: {
+              ...action.payload.activity,
               textFormat: Constants.markdown
             }
           }
         };
       }
     }
-
     if (action.type === WebChatActionType.DIRECT_LINE_INCOMING_ACTIVITY) {
       const {
         activity
       } = action.payload;
-
       if (activity) {
         action.payload.activity[Constants.actionType] = WebChatActionType.DIRECT_LINE_INCOMING_ACTIVITY;
       }
     }
-
     return next(action);
   };
 };
-
 export default preProcessingMiddleware;

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js

@@ -3,11 +3,13 @@
  * 
  * Sanitizes the text.
  ******/
+
 import DOMPurify from "dompurify";
 import { LogLevel, TelemetryEvent } from "../../../../../common/telemetry/TelemetryConstants";
 import { TelemetryHelper } from "../../../../../common/telemetry/TelemetryHelper";
-import { WebChatActionType } from "../../enums/WebChatActionType"; // eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars
+import { WebChatActionType } from "../../enums/WebChatActionType";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars
 const sanitizationMiddleware = _ref => {
   let {
     dispatch
@@ -16,26 +18,24 @@ const sanitizationMiddleware = _ref => {
     if (action.type === WebChatActionType.WEB_CHAT_SEND_MESSAGE) {
       try {
         var _action$payload;
-
         let text = (_action$payload = action.payload) === null || _action$payload === void 0 ? void 0 : _action$payload.text;
-
         if (text) {
           text = DOMPurify.sanitize(text) ?? " ";
         }
       } catch (e) {
-        const copyDataForTelemetry = { ...action,
-          payload: { ...action.payload,
+        const copyDataForTelemetry = {
+          ...action,
+          payload: {
+            ...action.payload,
             text: undefined
           }
         };
         let errorMessage = "Failed to apply action: ";
-
         try {
           errorMessage += JSON.stringify(copyDataForTelemetry);
         } catch (e) {
           errorMessage += " (unable to stringify action)";
         }
-
         TelemetryHelper.logActionEvent(LogLevel.ERROR, {
           Event: TelemetryEvent.ProcessingSanitizationMiddlewareFailed,
           ExceptionDetails: {
@@ -45,9 +45,7 @@ const sanitizationMiddleware = _ref => {
         });
       }
     }
-
     return next(action);
   };
 };
-
 export default sanitizationMiddleware;

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js

@@ -17,7 +17,6 @@ export class NotificationHandler {
       NotificationHandler.setFocusOnNotificationCloseButton();
     }
   }
-
   static dismissNotification(id) {
     if (WebChatStoreLoader.store) {
       WebChatStoreLoader.store.dispatch({
@@ -28,23 +27,18 @@ export class NotificationHandler {
       });
     }
   }
-
   static notifyError(id, message) {
     this.notify(id, NotificationLevel.Error, message);
   }
-
   static notifyWarning(id, message) {
     this.notify(id, NotificationLevel.Warning, message);
   }
-
   static notifyInfo(id, message) {
     this.notify(id, NotificationLevel.Info, message);
   }
-
   static notifySuccess(id, message) {
     this.notify(id, NotificationLevel.Success, message);
   }
-
   static notifyWithLevel(id, message, level) {
     if (!level) {
       this.notifyInfo(id, message);
@@ -52,30 +46,24 @@ export class NotificationHandler {
       this.notify(id, level, message);
     }
   }
-  /* Bypass WebChat behavior and focus on banner close button */
-
 
+  /* Bypass WebChat behavior and focus on banner close button */
   static setFocusOnNotificationCloseButton() {
     const expandButton = document.querySelector(`#${HtmlIdNames.MSLiveChatWidget} .${HtmlClassNames.webChatBannerExpandButton}`);
-
     if (expandButton) {
       expandButton.focus();
       return;
     }
-
     const closeButton = document.querySelector(`#${HtmlIdNames.MSLiveChatWidget} .${HtmlClassNames.webChatBannerCloseButton}`);
-
     if (closeButton) {
       closeButton.focus();
       NotificationHandler.registerOnCloseEvent(closeButton);
       return;
     }
   }
-
   static registerOnCloseEvent(button) {
     button.onclick = () => {
       setFocusOnSendBox();
     };
   }
-
 }

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js

@@ -0,0 +1,27 @@
+import { LogLevel } from "../../../../common/telemetry/TelemetryConstants";
+import { TelemetryHelper } from "../../../../common/telemetry/TelemetryHelper";
+export function createWebChatTelemetry() {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const handleTelemetry = event => {
+    const {
+      level
+    } = event;
+    const loglevel = level ? level.toUpperCase() : "";
+    switch (loglevel) {
+      case LogLevel.DEBUG:
+        TelemetryHelper.logWebChatEvent(LogLevel.DEBUG, event);
+        break;
+      case LogLevel.WARN:
+        TelemetryHelper.logWebChatEvent(LogLevel.WARN, event);
+        break;
+      case LogLevel.ERROR:
+        TelemetryHelper.logWebChatEvent(LogLevel.ERROR, event);
+        break;
+      case LogLevel.INFO:
+      default:
+        TelemetryHelper.logWebChatEvent(LogLevel.INFO, event);
+        break;
+    }
+  };
+  return handleTelemetry;
+}

package/lib/esm/contexts/ChatAdapterStore.js

@@ -1,3 +1,4 @@
-import { createContext } from "react"; // eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars, @typescript-eslint/no-empty-function
+import { createContext } from "react";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars, @typescript-eslint/no-empty-function
 export const ChatAdapterStore = /*#__PURE__*/createContext([undefined, adapter => {}]);

package/lib/esm/contexts/ChatContextStore.js

@@ -1,3 +1,4 @@
-import { createContext } from "react"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { createContext } from "react";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const ChatContextStore = /*#__PURE__*/createContext(undefined);

package/lib/esm/contexts/ChatSDKStore.js

@@ -1,3 +1,4 @@
-import { createContext } from "react"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { createContext } from "react";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const ChatSDKStore = /*#__PURE__*/createContext(undefined);

package/lib/esm/contexts/common/ConversationEndEntity.js

@@ -0,0 +1,5 @@
+export let ConversationEndEntity;
+(function (ConversationEndEntity) {
+  ConversationEndEntity[ConversationEndEntity["Customer"] = 0] = "Customer";
+  ConversationEndEntity[ConversationEndEntity["Agent"] = 1] = "Agent";
+})(ConversationEndEntity || (ConversationEndEntity = {}));

package/lib/esm/contexts/common/ConversationState.js

@@ -1,5 +1,4 @@
 export let ConversationState;
-
 (function (ConversationState) {
   ConversationState[ConversationState["Prechat"] = 0] = "Prechat";
   ConversationState[ConversationState["Loading"] = 1] = "Loading";
@@ -7,6 +6,8 @@ export let ConversationState;
   ConversationState[ConversationState["OutOfOffice"] = 3] = "OutOfOffice";
   ConversationState[ConversationState["ProactiveChat"] = 4] = "ProactiveChat";
   ConversationState[ConversationState["Active"] = 5] = "Active";
-  ConversationState[ConversationState["Postchat"] = 6] = "Postchat";
-  ConversationState[ConversationState["Closed"] = 7] = "Closed";
+  ConversationState[ConversationState["InActive"] = 6] = "InActive";
+  ConversationState[ConversationState["PostchatLoading"] = 7] = "PostchatLoading";
+  ConversationState[ConversationState["Postchat"] = 8] = "Postchat";
+  ConversationState[ConversationState["Closed"] = 9] = "Closed";
 })(ConversationState || (ConversationState = {}));

package/lib/esm/contexts/common/LiveChatWidgetActionType.js

@@ -1,5 +1,4 @@
 export let LiveChatWidgetActionType;
-
 (function (LiveChatWidgetActionType) {
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_ELEMENT_ID"] = 0] = "SET_WIDGET_ELEMENT_ID";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RENDERING_MIDDLEWARE_PROPS"] = 1] = "SET_RENDERING_MIDDLEWARE_PROPS";
@@ -7,27 +6,38 @@ export let LiveChatWidgetActionType;
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_GLOBAL_DIR"] = 3] = "SET_GLOBAL_DIR";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_MINIMIZED"] = 4] = "SET_MINIMIZED";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_STATE"] = 5] = "SET_CONVERSATION_STATE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PREVIOUS_FOCUSED_ELEMENT"] = 6] = "SET_PREVIOUS_FOCUSED_ELEMENT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_OUTSIDE_OPERATING_HOURS"] = 7] = "SET_OUTSIDE_OPERATING_HOURS";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRE_CHAT_SURVEY_RESPONSE"] = 8] = "SET_PRE_CHAT_SURVEY_RESPONSE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_CONFIRMATION"] = 9] = "SET_SHOW_CONFIRMATION";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_EMAIL_TRANSCRIPT_PANE"] = 10] = "SET_SHOW_EMAIL_TRANSCRIPT_PANE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRECHAT_RESPONSE_EMAIL"] = 11] = "SET_PRECHAT_RESPONSE_EMAIL";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_AUDIO_NOTIFICATION"] = 12] = "SET_AUDIO_NOTIFICATION";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_E2VV_ENABLED"] = 13] = "SET_E2VV_ENABLED";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_CONTEXT"] = 14] = "SET_POST_CHAT_CONTEXT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOULD_SHOW_POST_CHAT"] = 15] = "SET_SHOULD_SHOW_POST_CHAT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SHOW_CALLING_CONTAINER"] = 16] = "SHOW_CALLING_CONTAINER";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INCOMING_CALL"] = 17] = "SET_INCOMING_CALL";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_VIDEO_CALL"] = 18] = "DISABLE_VIDEO_CALL";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_LOCAL_VIDEO"] = 19] = "DISABLE_LOCAL_VIDEO";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_REMOTE_VIDEO"] = 20] = "DISABLE_REMOTE_VIDEO";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CHAT_TOKEN"] = 21] = "SET_CHAT_TOKEN";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SKIP_CHAT_BUTTON_RENDERING"] = 22] = "SET_SKIP_CHAT_BUTTON_RENDERING";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PROACTIVE_CHAT_PARAMS"] = 23] = "SET_PROACTIVE_CHAT_PARAMS";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_TELEMETRY_DATA"] = 24] = "SET_TELEMETRY_DATA";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RECONNECT_ID"] = 25] = "SET_RECONNECT_ID";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_UNREAD_MESSAGE_COUNT"] = 26] = "SET_UNREAD_MESSAGE_COUNT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_FOCUS_CHAT_BUTTON"] = 27] = "SET_FOCUS_CHAT_BUTTON";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY_AGENT"] = 28] = "SET_CONVERSATION_ENDED_BY_AGENT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PREVIOUS_FOCUSED_ELEMENT_ID"] = 6] = "SET_PREVIOUS_FOCUSED_ELEMENT_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_START_CHAT_FAILING"] = 7] = "SET_START_CHAT_FAILING";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_OUTSIDE_OPERATING_HOURS"] = 8] = "SET_OUTSIDE_OPERATING_HOURS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRE_CHAT_SURVEY_RESPONSE"] = 9] = "SET_PRE_CHAT_SURVEY_RESPONSE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CUSTOM_CONTEXT"] = 10] = "SET_CUSTOM_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_CONFIRMATION"] = 11] = "SET_SHOW_CONFIRMATION";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_EMAIL_TRANSCRIPT_PANE"] = 12] = "SET_SHOW_EMAIL_TRANSCRIPT_PANE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRECHAT_RESPONSE_EMAIL"] = 13] = "SET_PRECHAT_RESPONSE_EMAIL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_AUDIO_NOTIFICATION"] = 14] = "SET_AUDIO_NOTIFICATION";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_E2VV_ENABLED"] = 15] = "SET_E2VV_ENABLED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_CONTEXT"] = 16] = "SET_POST_CHAT_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SHOW_CALLING_CONTAINER"] = 17] = "SHOW_CALLING_CONTAINER";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INCOMING_CALL"] = 18] = "SET_INCOMING_CALL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_VIDEO_CALL"] = 19] = "DISABLE_VIDEO_CALL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_LOCAL_VIDEO"] = 20] = "DISABLE_LOCAL_VIDEO";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_REMOTE_VIDEO"] = 21] = "DISABLE_REMOTE_VIDEO";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CHAT_TOKEN"] = 22] = "SET_CHAT_TOKEN";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_START_CHAT_BUTTON_DISPLAY"] = 23] = "SET_START_CHAT_BUTTON_DISPLAY";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PROACTIVE_CHAT_PARAMS"] = 24] = "SET_PROACTIVE_CHAT_PARAMS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_TELEMETRY_DATA"] = 25] = "SET_TELEMETRY_DATA";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RECONNECT_ID"] = 26] = "SET_RECONNECT_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_UNREAD_MESSAGE_COUNT"] = 27] = "SET_UNREAD_MESSAGE_COUNT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_FOCUS_CHAT_BUTTON"] = 28] = "SET_FOCUS_CHAT_BUTTON";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED"] = 29] = "SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY"] = 30] = "SET_CONVERSATION_ENDED_BY";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_STATE"] = 31] = "SET_WIDGET_STATE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONTEXT"] = 32] = "SET_LIVE_CHAT_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_BOT_OAUTH_SIGNIN_ID"] = 33] = "SET_BOT_OAUTH_SIGNIN_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_SIZE"] = 34] = "SET_WIDGET_SIZE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_INSTANCE_ID"] = 35] = "SET_WIDGET_INSTANCE_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONFIG"] = 36] = "SET_LIVE_CHAT_CONFIG";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_WORKFLOW_IN_PROGRESS"] = 37] = "SET_POST_CHAT_WORKFLOW_IN_PROGRESS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INITIAL_CHAT_SDK_REQUEST_ID"] = 38] = "SET_INITIAL_CHAT_SDK_REQUEST_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOULD_USE_BOT_SURVEY"] = 39] = "SET_SHOULD_USE_BOT_SURVEY";
 })(LiveChatWidgetActionType || (LiveChatWidgetActionType = {}));

package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js

@@ -1,8 +1,16 @@
 import { ConversationState } from "./ConversationState";
 import { defaultMiddlewareLocalizedTexts } from "../../components/webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
+import { getWidgetCacheId, isNullOrUndefined } from "../../common/utils";
+import { defaultClientDataStoreProvider } from "../../common/storage/default/defaultClientDataStoreProvider";
+import { Constants } from "../../common/Constants";
 export const getLiveChatWidgetContextInitialState = props => {
-  var _props$webChatContain;
-
+  var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps, _props$controlProps2, _props$webChatContain;
+  const widgetCacheId = getWidgetCacheId(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
+  const cacheTtlInMins = (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.cacheTtlInMins) ?? Constants.CacheTtlInMinutes;
+  const initialState = defaultClientDataStoreProvider(cacheTtlInMins).getData(widgetCacheId, "localStorage");
+  if (!isNullOrUndefined(initialState)) {
+    return JSON.parse(initialState);
+  }
   const LiveChatWidgetContextInitialState = {
     domainStates: {
       liveChatConfig: props.chatConfig,
@@ -13,18 +21,23 @@ export const getLiveChatWidgetContextInitialState = props => {
       chatToken: undefined,
       postChatContext: undefined,
       telemetryInternalData: {},
-      globalDir: "ltr"
+      globalDir: "ltr",
+      liveChatContext: undefined,
+      customContext: undefined,
+      widgetSize: undefined,
+      widgetInstanceId: "",
+      initialChatSdkRequestId: ""
     },
     appStates: {
       conversationState: ConversationState.Closed,
       isMinimized: false,
-      previousElementOnFocusBeforeModalOpen: null,
+      previousElementIdOnFocusBeforeModalOpen: null,
+      isStartChatFailing: false,
       outsideOperatingHours: false,
-      shouldShowPostChat: false,
       preChatResponseEmail: "",
       isAudioMuted: null,
       newMessage: false,
-      skipChatButtonRendering: false,
+      hideStartChatButton: false,
       reconnectId: undefined,
       proactiveChatStates: {
         proactiveChatBodyTitle: "",
@@ -33,7 +46,10 @@ export const getLiveChatWidgetContextInitialState = props => {
       },
       e2vvEnabled: false,
       unreadMessageCount: 0,
-      conversationEndedByAgent: false
+      conversationEndedByAgentEventReceived: false,
+      conversationEndedBy: undefined,
+      postChatWorkflowInProgress: false,
+      shouldUseBotSurvey: false
     },
     uiStates: {
       showConfirmationPane: false,
@@ -46,5 +62,5 @@ export const getLiveChatWidgetContextInitialState = props => {
       focusChatButton: false
     }
   };
-  return props.liveChatContextFromCache ?? LiveChatWidgetContextInitialState;
+  return LiveChatWidgetContextInitialState;
 };