@consilioweb/payload-support 0.5.1

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (189) hide show
  1. package/LICENSE +21 -0
  2. package/README.md +525 -0
  3. package/dist/client.cjs +7 -0
  4. package/dist/client.d.cts +3 -0
  5. package/dist/client.d.ts +3 -0
  6. package/dist/client.js +5 -0
  7. package/dist/index.cjs +7766 -0
  8. package/dist/index.d.cts +384 -0
  9. package/dist/index.d.ts +384 -0
  10. package/dist/index.js +7730 -0
  11. package/dist/views.d.cts +30 -0
  12. package/dist/views.d.ts +30 -0
  13. package/package.json +131 -0
  14. package/src/client.ts +1 -0
  15. package/src/collections/AuthLogs.ts +65 -0
  16. package/src/collections/CannedResponses.ts +69 -0
  17. package/src/collections/ChatMessages.ts +98 -0
  18. package/src/collections/EmailLogs.ts +94 -0
  19. package/src/collections/KnowledgeBase.ts +99 -0
  20. package/src/collections/Macros.ts +98 -0
  21. package/src/collections/PendingEmails.ts +122 -0
  22. package/src/collections/SatisfactionSurveys.ts +98 -0
  23. package/src/collections/SlaPolicies.ts +123 -0
  24. package/src/collections/SupportClients.ts +210 -0
  25. package/src/collections/TicketActivityLog.ts +81 -0
  26. package/src/collections/TicketMessages.ts +364 -0
  27. package/src/collections/TicketStatuses.ts +108 -0
  28. package/src/collections/Tickets.ts +704 -0
  29. package/src/collections/TimeEntries.ts +105 -0
  30. package/src/collections/WebhookEndpoints.ts +96 -0
  31. package/src/collections/index.ts +16 -0
  32. package/src/components/TicketConversation/components/AISummaryPanel.tsx +85 -0
  33. package/src/components/TicketConversation/components/ActionPanels.tsx +140 -0
  34. package/src/components/TicketConversation/components/ActivityLog.tsx +39 -0
  35. package/src/components/TicketConversation/components/ClientBar.tsx +37 -0
  36. package/src/components/TicketConversation/components/ClientHistory.tsx +117 -0
  37. package/src/components/TicketConversation/components/CodeBlock.tsx +186 -0
  38. package/src/components/TicketConversation/components/CodeBlockInserter.tsx +166 -0
  39. package/src/components/TicketConversation/components/QuickActions.tsx +82 -0
  40. package/src/components/TicketConversation/components/TicketHeader.tsx +91 -0
  41. package/src/components/TicketConversation/components/TimeTrackingPanel.tsx +161 -0
  42. package/src/components/TicketConversation/config.ts +82 -0
  43. package/src/components/TicketConversation/constants.ts +74 -0
  44. package/src/components/TicketConversation/context.ts +63 -0
  45. package/src/components/TicketConversation/hooks/useAI.ts +180 -0
  46. package/src/components/TicketConversation/hooks/useMessageActions.ts +131 -0
  47. package/src/components/TicketConversation/hooks/useReply.ts +190 -0
  48. package/src/components/TicketConversation/hooks/useTicketActions.ts +205 -0
  49. package/src/components/TicketConversation/hooks/useTimeTracking.ts +107 -0
  50. package/src/components/TicketConversation/hooks/useTranslation.ts +116 -0
  51. package/src/components/TicketConversation/index.tsx +1110 -0
  52. package/src/components/TicketConversation/locales/en.json +878 -0
  53. package/src/components/TicketConversation/locales/fr.json +878 -0
  54. package/src/components/TicketConversation/types.ts +54 -0
  55. package/src/components/TicketConversation/utils.ts +25 -0
  56. package/src/endpoints/admin-chat-stream.ts +238 -0
  57. package/src/endpoints/admin-chat.ts +263 -0
  58. package/src/endpoints/admin-stats.ts +200 -0
  59. package/src/endpoints/ai.ts +199 -0
  60. package/src/endpoints/apply-macro.ts +144 -0
  61. package/src/endpoints/auth-2fa.ts +163 -0
  62. package/src/endpoints/auto-close.ts +175 -0
  63. package/src/endpoints/billing.ts +167 -0
  64. package/src/endpoints/bulk-action.ts +103 -0
  65. package/src/endpoints/chat-stream.ts +127 -0
  66. package/src/endpoints/chat.ts +188 -0
  67. package/src/endpoints/chatbot.ts +113 -0
  68. package/src/endpoints/delete-account.ts +129 -0
  69. package/src/endpoints/email-stats.ts +109 -0
  70. package/src/endpoints/export-csv.ts +84 -0
  71. package/src/endpoints/export-data.ts +104 -0
  72. package/src/endpoints/import-conversation.ts +307 -0
  73. package/src/endpoints/index.ts +154 -0
  74. package/src/endpoints/login.ts +92 -0
  75. package/src/endpoints/merge-clients.ts +132 -0
  76. package/src/endpoints/merge-tickets.ts +137 -0
  77. package/src/endpoints/oauth-google.ts +179 -0
  78. package/src/endpoints/pending-emails-process.ts +224 -0
  79. package/src/endpoints/presence.ts +104 -0
  80. package/src/endpoints/process-scheduled.ts +144 -0
  81. package/src/endpoints/purge-logs.ts +58 -0
  82. package/src/endpoints/resend-notification.ts +99 -0
  83. package/src/endpoints/round-robin-config.ts +92 -0
  84. package/src/endpoints/satisfaction.ts +93 -0
  85. package/src/endpoints/search.ts +106 -0
  86. package/src/endpoints/seed-kb.ts +153 -0
  87. package/src/endpoints/settings.ts +144 -0
  88. package/src/endpoints/signature.ts +93 -0
  89. package/src/endpoints/sla-check.ts +124 -0
  90. package/src/endpoints/split-ticket.ts +131 -0
  91. package/src/endpoints/statuses.ts +45 -0
  92. package/src/endpoints/track-open.ts +154 -0
  93. package/src/endpoints/typing.ts +101 -0
  94. package/src/endpoints/user-prefs.ts +125 -0
  95. package/src/hooks/checkSLA.ts +414 -0
  96. package/src/hooks/ticketStatusEmail.ts +182 -0
  97. package/src/index.ts +51 -0
  98. package/src/plugin.ts +157 -0
  99. package/src/portal/LiveChat.tsx +1353 -0
  100. package/src/portal/auth/ChatWidget.tsx +350 -0
  101. package/src/portal/auth/ChatbotWidget.tsx +285 -0
  102. package/src/portal/auth/SupportHeader.tsx +409 -0
  103. package/src/portal/auth/dashboard/DashboardClient.tsx +650 -0
  104. package/src/portal/auth/dashboard/page.tsx +84 -0
  105. package/src/portal/auth/faq/FAQSearch.tsx +117 -0
  106. package/src/portal/auth/faq/page.tsx +199 -0
  107. package/src/portal/auth/layout.tsx +61 -0
  108. package/src/portal/auth/profile/page.tsx +705 -0
  109. package/src/portal/auth/tickets/detail/CloseTicketButton.tsx +74 -0
  110. package/src/portal/auth/tickets/detail/CollapsibleMessages.tsx +46 -0
  111. package/src/portal/auth/tickets/detail/MarkSolutionButton.tsx +50 -0
  112. package/src/portal/auth/tickets/detail/MessageActions.tsx +158 -0
  113. package/src/portal/auth/tickets/detail/PrintButton.tsx +16 -0
  114. package/src/portal/auth/tickets/detail/ReadReceipt.tsx +34 -0
  115. package/src/portal/auth/tickets/detail/ReopenTicketButton.tsx +74 -0
  116. package/src/portal/auth/tickets/detail/SatisfactionForm.tsx +156 -0
  117. package/src/portal/auth/tickets/detail/TicketPolling.tsx +57 -0
  118. package/src/portal/auth/tickets/detail/TicketReplyForm.tsx +294 -0
  119. package/src/portal/auth/tickets/detail/TypingIndicator.tsx +58 -0
  120. package/src/portal/auth/tickets/detail/page.tsx +738 -0
  121. package/src/portal/auth/tickets/new/page.tsx +515 -0
  122. package/src/portal/forgot-password/page.tsx +114 -0
  123. package/src/portal/layout.tsx +26 -0
  124. package/src/portal/locales/en.json +374 -0
  125. package/src/portal/locales/fr.json +374 -0
  126. package/src/portal/login/page.tsx +351 -0
  127. package/src/portal/page.tsx +162 -0
  128. package/src/portal/register/page.tsx +281 -0
  129. package/src/portal/reset-password/page.tsx +152 -0
  130. package/src/styles/BillingView.module.scss +311 -0
  131. package/src/styles/ChatView.module.scss +438 -0
  132. package/src/styles/CommandPalette.module.scss +160 -0
  133. package/src/styles/CrmView.module.scss +554 -0
  134. package/src/styles/EmailTracking.module.scss +238 -0
  135. package/src/styles/ImportConversation.module.scss +267 -0
  136. package/src/styles/Layout.module.scss +55 -0
  137. package/src/styles/Logs.module.scss +164 -0
  138. package/src/styles/NewTicket.module.scss +143 -0
  139. package/src/styles/PendingEmails.module.scss +629 -0
  140. package/src/styles/SupportDashboard.module.scss +649 -0
  141. package/src/styles/TicketDetail.module.scss +1043 -0
  142. package/src/styles/TicketInbox.module.scss +296 -0
  143. package/src/styles/TicketingSettings.module.scss +358 -0
  144. package/src/styles/TimeDashboard.module.scss +287 -0
  145. package/src/styles/_tokens.scss +78 -0
  146. package/src/styles/theme.css +633 -0
  147. package/src/types.ts +255 -0
  148. package/src/utils/adminNotification.ts +38 -0
  149. package/src/utils/auth.ts +46 -0
  150. package/src/utils/emailTemplate.ts +343 -0
  151. package/src/utils/fireWebhooks.ts +84 -0
  152. package/src/utils/index.ts +22 -0
  153. package/src/utils/rateLimiter.ts +52 -0
  154. package/src/utils/readSettings.ts +67 -0
  155. package/src/utils/slugs.ts +54 -0
  156. package/src/utils/webhookDispatcher.ts +120 -0
  157. package/src/views/BillingView/client.tsx +137 -0
  158. package/src/views/BillingView/index.tsx +33 -0
  159. package/src/views/ChatView/client.tsx +294 -0
  160. package/src/views/ChatView/index.tsx +33 -0
  161. package/src/views/CrmView/client.tsx +206 -0
  162. package/src/views/CrmView/index.tsx +33 -0
  163. package/src/views/EmailTrackingView/client.tsx +124 -0
  164. package/src/views/EmailTrackingView/index.tsx +33 -0
  165. package/src/views/ImportConversationView/client.tsx +133 -0
  166. package/src/views/ImportConversationView/index.tsx +33 -0
  167. package/src/views/LogsView/client.tsx +151 -0
  168. package/src/views/LogsView/index.tsx +30 -0
  169. package/src/views/NewTicketView/client.tsx +227 -0
  170. package/src/views/NewTicketView/index.tsx +30 -0
  171. package/src/views/PendingEmailsView/client.tsx +177 -0
  172. package/src/views/PendingEmailsView/index.tsx +33 -0
  173. package/src/views/SupportDashboardView/client.tsx +424 -0
  174. package/src/views/SupportDashboardView/index.tsx +33 -0
  175. package/src/views/TicketDetailView/client.tsx +775 -0
  176. package/src/views/TicketDetailView/index.tsx +33 -0
  177. package/src/views/TicketInboxView/client.tsx +313 -0
  178. package/src/views/TicketInboxView/index.tsx +30 -0
  179. package/src/views/TicketingSettingsView/client.tsx +866 -0
  180. package/src/views/TicketingSettingsView/index.tsx +33 -0
  181. package/src/views/TimeDashboardView/client.tsx +144 -0
  182. package/src/views/TimeDashboardView/index.tsx +33 -0
  183. package/src/views/shared/AdminViewHeader.tsx +69 -0
  184. package/src/views/shared/ErrorBoundary.tsx +68 -0
  185. package/src/views/shared/Skeleton.tsx +125 -0
  186. package/src/views/shared/adminTokens.ts +37 -0
  187. package/src/views/shared/config.ts +82 -0
  188. package/src/views/shared/index.ts +6 -0
  189. package/src/views.ts +16 -0
package/src/styles/NewTicket.module.scss ADDED
@@ -0,0 +1,143 @@
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+ .page {
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+ max-width: 760px;
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+ margin: 0 auto;
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+ padding: 0 24px 60px;
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+ font-family: -apple-system, BlinkMacSystemFont, 'Inter', 'Segoe UI', system-ui, sans-serif;
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+ }
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+
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+ .header {
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+ padding: 20px 0 8px;
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+ }
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+
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+ .backLink {
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+ display: inline-flex;
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+ align-items: center;
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+ gap: 4px;
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+ color: var(--theme-elevation-500);
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+ text-decoration: none;
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+ font-size: 13px;
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+ font-weight: 500;
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+ margin-bottom: 12px;
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+ &:hover { color: var(--theme-text); }
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+ }
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+
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+ .title {
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+ font-size: 22px;
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+ font-weight: 800;
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+ color: var(--theme-text);
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+ margin: 0 0 4px;
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+ }
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+
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+ .subtitle {
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+ font-size: 13px;
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+ color: var(--theme-elevation-500);
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+ margin: 0 0 24px;
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+ }
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+
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+ .form {
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+ display: flex;
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+ flex-direction: column;
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+ gap: 20px;
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+ }
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+
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+ .fieldGroup {
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+ display: flex;
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+ flex-direction: column;
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+ gap: 6px;
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+ }
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+
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+ .label {
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+ font-size: 13px;
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+ font-weight: 600;
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+ color: var(--theme-text);
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+ }
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+
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+ .required { color: #ef4444; }
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+
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+ .input, .select, .textarea {
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+ padding: 10px 14px;
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+ border-radius: 10px;
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+ border: 1px solid var(--theme-elevation-200);
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+ background: var(--theme-elevation-0, #fff);
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+ color: var(--theme-text);
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+ font-size: 14px;
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+ font-family: inherit;
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+ transition: border-color 150ms, box-shadow 150ms;
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+
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+ &:focus {
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+ outline: none;
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+ border-color: #2563eb;
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+ box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.08);
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+ }
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+
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+ &::placeholder { color: var(--theme-elevation-400); }
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+ }
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+
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+ .textarea { resize: vertical; min-height: 140px; line-height: 1.6; }
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+
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+ .row {
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+ display: grid;
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+ grid-template-columns: 1fr 1fr;
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+ gap: 16px;
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+ @media (max-width: 500px) { grid-template-columns: 1fr; }
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+ }
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+
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+ .row3 {
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+ display: grid;
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+ grid-template-columns: 1fr 1fr 1fr;
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+ gap: 16px;
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+ @media (max-width: 600px) { grid-template-columns: 1fr; }
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+ }
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+
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+ .searchWrap {
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+ position: relative;
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+ }
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+
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+ .searchResults {
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+ position: absolute;
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+ top: 100%;
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+ left: 0;
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+ right: 0;
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+ z-index: 20;
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+ margin-top: 4px;
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+ max-height: 200px;
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+ overflow-y: auto;
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+ border-radius: 10px;
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+ border: 1px solid var(--theme-elevation-200);
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+ background: var(--theme-elevation-0, #fff);
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+ box-shadow: 0 8px 24px rgba(0, 0, 0, 0.1);
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+ }
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+
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+ .searchItem {
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+ padding: 10px 14px;
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+ cursor: pointer;
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+ font-size: 13px;
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+ color: var(--theme-text);
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+ border-bottom: 1px solid var(--theme-elevation-100);
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+ &:hover { background: var(--theme-elevation-50); }
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+ &:last-child { border-bottom: none; }
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+ }
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+
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+ .submitBtn {
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+ padding: 12px 24px;
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+ border-radius: 10px;
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+ border: none;
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+ background: #2563eb;
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+ color: #fff;
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+ font-size: 14px;
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+ font-weight: 700;
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+ cursor: pointer;
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+ transition: background 100ms;
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+ &:hover { background: #1d4ed8; }
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+ &:disabled { opacity: 0.4; cursor: not-allowed; }
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+ }
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+
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+ .error {
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+ padding: 12px 16px;
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+ border-radius: 10px;
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+ background: #fef2f2;
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+ border: 1px solid #fecaca;
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+ color: #991b1b;
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+ font-size: 13px;
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+ font-weight: 500;
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+ }