@consilioweb/payload-support 0.5.1

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (189) hide show
  1. package/LICENSE +21 -0
  2. package/README.md +525 -0
  3. package/dist/client.cjs +7 -0
  4. package/dist/client.d.cts +3 -0
  5. package/dist/client.d.ts +3 -0
  6. package/dist/client.js +5 -0
  7. package/dist/index.cjs +7766 -0
  8. package/dist/index.d.cts +384 -0
  9. package/dist/index.d.ts +384 -0
  10. package/dist/index.js +7730 -0
  11. package/dist/views.d.cts +30 -0
  12. package/dist/views.d.ts +30 -0
  13. package/package.json +131 -0
  14. package/src/client.ts +1 -0
  15. package/src/collections/AuthLogs.ts +65 -0
  16. package/src/collections/CannedResponses.ts +69 -0
  17. package/src/collections/ChatMessages.ts +98 -0
  18. package/src/collections/EmailLogs.ts +94 -0
  19. package/src/collections/KnowledgeBase.ts +99 -0
  20. package/src/collections/Macros.ts +98 -0
  21. package/src/collections/PendingEmails.ts +122 -0
  22. package/src/collections/SatisfactionSurveys.ts +98 -0
  23. package/src/collections/SlaPolicies.ts +123 -0
  24. package/src/collections/SupportClients.ts +210 -0
  25. package/src/collections/TicketActivityLog.ts +81 -0
  26. package/src/collections/TicketMessages.ts +364 -0
  27. package/src/collections/TicketStatuses.ts +108 -0
  28. package/src/collections/Tickets.ts +704 -0
  29. package/src/collections/TimeEntries.ts +105 -0
  30. package/src/collections/WebhookEndpoints.ts +96 -0
  31. package/src/collections/index.ts +16 -0
  32. package/src/components/TicketConversation/components/AISummaryPanel.tsx +85 -0
  33. package/src/components/TicketConversation/components/ActionPanels.tsx +140 -0
  34. package/src/components/TicketConversation/components/ActivityLog.tsx +39 -0
  35. package/src/components/TicketConversation/components/ClientBar.tsx +37 -0
  36. package/src/components/TicketConversation/components/ClientHistory.tsx +117 -0
  37. package/src/components/TicketConversation/components/CodeBlock.tsx +186 -0
  38. package/src/components/TicketConversation/components/CodeBlockInserter.tsx +166 -0
  39. package/src/components/TicketConversation/components/QuickActions.tsx +82 -0
  40. package/src/components/TicketConversation/components/TicketHeader.tsx +91 -0
  41. package/src/components/TicketConversation/components/TimeTrackingPanel.tsx +161 -0
  42. package/src/components/TicketConversation/config.ts +82 -0
  43. package/src/components/TicketConversation/constants.ts +74 -0
  44. package/src/components/TicketConversation/context.ts +63 -0
  45. package/src/components/TicketConversation/hooks/useAI.ts +180 -0
  46. package/src/components/TicketConversation/hooks/useMessageActions.ts +131 -0
  47. package/src/components/TicketConversation/hooks/useReply.ts +190 -0
  48. package/src/components/TicketConversation/hooks/useTicketActions.ts +205 -0
  49. package/src/components/TicketConversation/hooks/useTimeTracking.ts +107 -0
  50. package/src/components/TicketConversation/hooks/useTranslation.ts +116 -0
  51. package/src/components/TicketConversation/index.tsx +1110 -0
  52. package/src/components/TicketConversation/locales/en.json +878 -0
  53. package/src/components/TicketConversation/locales/fr.json +878 -0
  54. package/src/components/TicketConversation/types.ts +54 -0
  55. package/src/components/TicketConversation/utils.ts +25 -0
  56. package/src/endpoints/admin-chat-stream.ts +238 -0
  57. package/src/endpoints/admin-chat.ts +263 -0
  58. package/src/endpoints/admin-stats.ts +200 -0
  59. package/src/endpoints/ai.ts +199 -0
  60. package/src/endpoints/apply-macro.ts +144 -0
  61. package/src/endpoints/auth-2fa.ts +163 -0
  62. package/src/endpoints/auto-close.ts +175 -0
  63. package/src/endpoints/billing.ts +167 -0
  64. package/src/endpoints/bulk-action.ts +103 -0
  65. package/src/endpoints/chat-stream.ts +127 -0
  66. package/src/endpoints/chat.ts +188 -0
  67. package/src/endpoints/chatbot.ts +113 -0
  68. package/src/endpoints/delete-account.ts +129 -0
  69. package/src/endpoints/email-stats.ts +109 -0
  70. package/src/endpoints/export-csv.ts +84 -0
  71. package/src/endpoints/export-data.ts +104 -0
  72. package/src/endpoints/import-conversation.ts +307 -0
  73. package/src/endpoints/index.ts +154 -0
  74. package/src/endpoints/login.ts +92 -0
  75. package/src/endpoints/merge-clients.ts +132 -0
  76. package/src/endpoints/merge-tickets.ts +137 -0
  77. package/src/endpoints/oauth-google.ts +179 -0
  78. package/src/endpoints/pending-emails-process.ts +224 -0
  79. package/src/endpoints/presence.ts +104 -0
  80. package/src/endpoints/process-scheduled.ts +144 -0
  81. package/src/endpoints/purge-logs.ts +58 -0
  82. package/src/endpoints/resend-notification.ts +99 -0
  83. package/src/endpoints/round-robin-config.ts +92 -0
  84. package/src/endpoints/satisfaction.ts +93 -0
  85. package/src/endpoints/search.ts +106 -0
  86. package/src/endpoints/seed-kb.ts +153 -0
  87. package/src/endpoints/settings.ts +144 -0
  88. package/src/endpoints/signature.ts +93 -0
  89. package/src/endpoints/sla-check.ts +124 -0
  90. package/src/endpoints/split-ticket.ts +131 -0
  91. package/src/endpoints/statuses.ts +45 -0
  92. package/src/endpoints/track-open.ts +154 -0
  93. package/src/endpoints/typing.ts +101 -0
  94. package/src/endpoints/user-prefs.ts +125 -0
  95. package/src/hooks/checkSLA.ts +414 -0
  96. package/src/hooks/ticketStatusEmail.ts +182 -0
  97. package/src/index.ts +51 -0
  98. package/src/plugin.ts +157 -0
  99. package/src/portal/LiveChat.tsx +1353 -0
  100. package/src/portal/auth/ChatWidget.tsx +350 -0
  101. package/src/portal/auth/ChatbotWidget.tsx +285 -0
  102. package/src/portal/auth/SupportHeader.tsx +409 -0
  103. package/src/portal/auth/dashboard/DashboardClient.tsx +650 -0
  104. package/src/portal/auth/dashboard/page.tsx +84 -0
  105. package/src/portal/auth/faq/FAQSearch.tsx +117 -0
  106. package/src/portal/auth/faq/page.tsx +199 -0
  107. package/src/portal/auth/layout.tsx +61 -0
  108. package/src/portal/auth/profile/page.tsx +705 -0
  109. package/src/portal/auth/tickets/detail/CloseTicketButton.tsx +74 -0
  110. package/src/portal/auth/tickets/detail/CollapsibleMessages.tsx +46 -0
  111. package/src/portal/auth/tickets/detail/MarkSolutionButton.tsx +50 -0
  112. package/src/portal/auth/tickets/detail/MessageActions.tsx +158 -0
  113. package/src/portal/auth/tickets/detail/PrintButton.tsx +16 -0
  114. package/src/portal/auth/tickets/detail/ReadReceipt.tsx +34 -0
  115. package/src/portal/auth/tickets/detail/ReopenTicketButton.tsx +74 -0
  116. package/src/portal/auth/tickets/detail/SatisfactionForm.tsx +156 -0
  117. package/src/portal/auth/tickets/detail/TicketPolling.tsx +57 -0
  118. package/src/portal/auth/tickets/detail/TicketReplyForm.tsx +294 -0
  119. package/src/portal/auth/tickets/detail/TypingIndicator.tsx +58 -0
  120. package/src/portal/auth/tickets/detail/page.tsx +738 -0
  121. package/src/portal/auth/tickets/new/page.tsx +515 -0
  122. package/src/portal/forgot-password/page.tsx +114 -0
  123. package/src/portal/layout.tsx +26 -0
  124. package/src/portal/locales/en.json +374 -0
  125. package/src/portal/locales/fr.json +374 -0
  126. package/src/portal/login/page.tsx +351 -0
  127. package/src/portal/page.tsx +162 -0
  128. package/src/portal/register/page.tsx +281 -0
  129. package/src/portal/reset-password/page.tsx +152 -0
  130. package/src/styles/BillingView.module.scss +311 -0
  131. package/src/styles/ChatView.module.scss +438 -0
  132. package/src/styles/CommandPalette.module.scss +160 -0
  133. package/src/styles/CrmView.module.scss +554 -0
  134. package/src/styles/EmailTracking.module.scss +238 -0
  135. package/src/styles/ImportConversation.module.scss +267 -0
  136. package/src/styles/Layout.module.scss +55 -0
  137. package/src/styles/Logs.module.scss +164 -0
  138. package/src/styles/NewTicket.module.scss +143 -0
  139. package/src/styles/PendingEmails.module.scss +629 -0
  140. package/src/styles/SupportDashboard.module.scss +649 -0
  141. package/src/styles/TicketDetail.module.scss +1043 -0
  142. package/src/styles/TicketInbox.module.scss +296 -0
  143. package/src/styles/TicketingSettings.module.scss +358 -0
  144. package/src/styles/TimeDashboard.module.scss +287 -0
  145. package/src/styles/_tokens.scss +78 -0
  146. package/src/styles/theme.css +633 -0
  147. package/src/types.ts +255 -0
  148. package/src/utils/adminNotification.ts +38 -0
  149. package/src/utils/auth.ts +46 -0
  150. package/src/utils/emailTemplate.ts +343 -0
  151. package/src/utils/fireWebhooks.ts +84 -0
  152. package/src/utils/index.ts +22 -0
  153. package/src/utils/rateLimiter.ts +52 -0
  154. package/src/utils/readSettings.ts +67 -0
  155. package/src/utils/slugs.ts +54 -0
  156. package/src/utils/webhookDispatcher.ts +120 -0
  157. package/src/views/BillingView/client.tsx +137 -0
  158. package/src/views/BillingView/index.tsx +33 -0
  159. package/src/views/ChatView/client.tsx +294 -0
  160. package/src/views/ChatView/index.tsx +33 -0
  161. package/src/views/CrmView/client.tsx +206 -0
  162. package/src/views/CrmView/index.tsx +33 -0
  163. package/src/views/EmailTrackingView/client.tsx +124 -0
  164. package/src/views/EmailTrackingView/index.tsx +33 -0
  165. package/src/views/ImportConversationView/client.tsx +133 -0
  166. package/src/views/ImportConversationView/index.tsx +33 -0
  167. package/src/views/LogsView/client.tsx +151 -0
  168. package/src/views/LogsView/index.tsx +30 -0
  169. package/src/views/NewTicketView/client.tsx +227 -0
  170. package/src/views/NewTicketView/index.tsx +30 -0
  171. package/src/views/PendingEmailsView/client.tsx +177 -0
  172. package/src/views/PendingEmailsView/index.tsx +33 -0
  173. package/src/views/SupportDashboardView/client.tsx +424 -0
  174. package/src/views/SupportDashboardView/index.tsx +33 -0
  175. package/src/views/TicketDetailView/client.tsx +775 -0
  176. package/src/views/TicketDetailView/index.tsx +33 -0
  177. package/src/views/TicketInboxView/client.tsx +313 -0
  178. package/src/views/TicketInboxView/index.tsx +30 -0
  179. package/src/views/TicketingSettingsView/client.tsx +866 -0
  180. package/src/views/TicketingSettingsView/index.tsx +33 -0
  181. package/src/views/TimeDashboardView/client.tsx +144 -0
  182. package/src/views/TimeDashboardView/index.tsx +33 -0
  183. package/src/views/shared/AdminViewHeader.tsx +69 -0
  184. package/src/views/shared/ErrorBoundary.tsx +68 -0
  185. package/src/views/shared/Skeleton.tsx +125 -0
  186. package/src/views/shared/adminTokens.ts +37 -0
  187. package/src/views/shared/config.ts +82 -0
  188. package/src/views/shared/index.ts +6 -0
  189. package/src/views.ts +16 -0
@@ -0,0 +1,311 @@
1
+ // BillingView — Clean admin aesthetic, 2026
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+
3
+ .page {
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+ max-width: 1920px;
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+ margin: 0 auto;
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+ padding: 20px 24px 60px;
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+ font-family: -apple-system, BlinkMacSystemFont, 'Inter', 'Segoe UI', system-ui, sans-serif;
8
+ }
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+
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+ // Header
11
+ .header {
12
+ display: flex;
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+ align-items: flex-start;
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+ justify-content: space-between;
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+ margin-bottom: 20px;
16
+ }
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+
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+ .title {
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+ font-size: 24px;
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+ font-weight: 800;
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+ color: var(--theme-text);
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+ margin: 0;
23
+ }
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+
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+ .subtitle {
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+ color: var(--theme-elevation-500);
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+ margin: 4px 0 0;
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+ font-size: 14px;
29
+ }
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+
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+ // Filters
32
+ .filters {
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+ padding: 16px;
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+ border: 1px solid var(--theme-elevation-300);
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+ border-radius: 8px;
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+ background: var(--theme-elevation-100);
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+ margin-bottom: 20px;
38
+ }
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+
40
+ .quickPeriod {
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+ display: flex;
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+ gap: 8px;
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+ margin-bottom: 12px;
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+ flex-wrap: wrap;
45
+ }
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+
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+ .filterRow {
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+ display: flex;
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+ gap: 12px;
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+ align-items: flex-end;
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+ flex-wrap: wrap;
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+ }
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+
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+ .fieldGroup {
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+ display: flex;
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+ flex-direction: column;
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+ }
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+
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+ .label {
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+ font-size: 12px;
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+ font-weight: 700;
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+ color: var(--theme-elevation-500);
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+ margin-bottom: 4px;
64
+ }
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+
66
+ .input {
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+ padding: 10px 12px;
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+ border-radius: 8px;
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+ border: 1px solid var(--theme-elevation-300);
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+ font-size: 14px;
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+ background: var(--theme-elevation-100);
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+ color: var(--theme-text);
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+ transition: border-color 150ms, box-shadow 150ms;
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+
75
+ &:focus {
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+ outline: none;
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+ border-color: #2563eb;
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+ box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.08);
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+ }
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+ }
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+
82
+ .select {
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+ composes: input;
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+ min-width: 180px;
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+ }
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+
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+ .rateRow {
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+ display: flex;
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+ align-items: center;
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+ gap: 4px;
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+ }
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+
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+ .rateInput {
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+ composes: input;
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+ width: 80px;
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+ }
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+
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+ .rateUnit {
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+ font-weight: 700;
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+ font-size: 14px;
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+ color: var(--theme-text);
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+ }
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+
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+ // Buttons
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+ .btn {
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+ padding: 8px 16px;
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+ border-radius: 8px;
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+ border: 1px solid var(--theme-elevation-300);
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+ color: #fff;
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+ font-weight: 600;
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+ font-size: 13px;
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+ cursor: pointer;
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+ white-space: nowrap;
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+ transition: opacity 100ms, background-color 100ms;
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+
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+ &:hover { opacity: 0.9; }
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+ &:disabled {
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+ cursor: not-allowed;
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+ opacity: 0.5;
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+ }
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+ }
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+
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+ .btnPrimary { composes: btn; background: #2563eb; }
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+ .btnSecondary { composes: btn; background: var(--theme-elevation-100); color: var(--theme-text); }
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+ .btnAmber { composes: btn; background: #d97706; }
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+ .btnMuted { composes: btn; background: var(--theme-elevation-150); color: var(--theme-text); }
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+ .btnGreen { composes: btn; background: #16a34a; }
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+ .btnSuccess { composes: btn; background: #22c55e; }
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+
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+ // Empty state
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+ .empty {
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+ padding: 40px;
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+ text-align: center;
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+ border: 1px solid var(--theme-elevation-300);
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+ border-radius: 8px;
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+ background: var(--theme-elevation-100);
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+ color: var(--theme-elevation-500);
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+ font-size: 14px;
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+ }
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+
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+ // Project group card
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+ .groupCard {
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+ border: 1px solid var(--theme-elevation-300);
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+ border-radius: 8px;
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+ overflow: hidden;
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+ margin-bottom: 16px;
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+ }
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+
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+ .groupHeader {
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+ padding: 12px 16px;
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+ background: var(--theme-elevation-150);
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+ border-bottom: 1px solid var(--theme-elevation-300);
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+ display: flex;
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+ justify-content: space-between;
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+ align-items: center;
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+ }
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+
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+ .groupName {
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+ font-weight: 600;
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+ font-size: 15px;
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+ color: var(--theme-text);
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+ }
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+
164
+ .groupClient {
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+ color: var(--theme-elevation-500);
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+ margin-left: 10px;
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+ font-size: 13px;
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+ }
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+
170
+ .groupTotals {
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+ text-align: right;
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+ }
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+
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+ .groupDuration {
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+ font-weight: 600;
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+ font-size: 14px;
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+ color: var(--theme-text);
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+ }
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+
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+ .groupAmount {
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+ font-weight: 600;
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+ font-size: 15px;
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+ color: var(--theme-text);
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+ }
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+
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+ .groupAmountBilled {
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+ composes: groupAmount;
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+ color: #16a34a;
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+ }
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+
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+ .groupAmountStrike {
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+ font-size: 11px;
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+ color: var(--theme-elevation-500);
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+ text-decoration: line-through;
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+ }
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+
197
+ // Table
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+ .table {
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+ width: 100%;
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+ border-collapse: collapse;
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+ font-size: 13px;
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+ }
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+
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+ .th {
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+ padding: 8px 12px;
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+ font-weight: 600;
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+ font-size: 11px;
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+ text-transform: uppercase;
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+ letter-spacing: 0.5px;
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+ text-align: center;
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+ color: var(--theme-elevation-500);
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+ background: var(--theme-elevation-50);
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+ border-bottom: 1px solid var(--theme-elevation-300);
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+ }
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+
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+ .thLeft { composes: th; text-align: left; }
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+ .thCheckbox { composes: th; width: 40px; }
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+
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+ .td {
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+ padding: 8px 12px;
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+ text-align: center;
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+ vertical-align: top;
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+ color: var(--theme-text);
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+ }
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+
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+ .tdLeft { composes: td; text-align: left; }
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+
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+ .tableRow {
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+ border-bottom: 1px solid var(--theme-elevation-200);
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+ transition: opacity 200ms, background-color 200ms;
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+ }
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+
233
+ .tableRowBilled {
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+ composes: tableRow;
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+ background: var(--theme-elevation-100);
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+ opacity: 0.4;
237
+ }
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+
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+ .tableRowEven {
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+ background: var(--theme-elevation-100);
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+ }
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+
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+ .tableRowOdd {
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+ background: var(--theme-elevation-50);
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+ }
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+
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+ .checkbox {
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+ cursor: pointer;
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+ width: 16px;
250
+ height: 16px;
251
+ accent-color: #2563eb;
252
+ }
253
+
254
+ .ticketLink {
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+ color: var(--theme-text);
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+ text-decoration: underline;
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+ font-weight: 700;
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+
259
+ &:hover { color: #2563eb; }
260
+ }
261
+
262
+ .strikethrough {
263
+ text-decoration: line-through;
264
+ }
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+
266
+ .bold {
267
+ font-weight: 700;
268
+ }
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+
270
+ .secondary {
271
+ color: var(--theme-elevation-500);
272
+ }
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+
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+ .billedAmount {
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+ font-weight: 700;
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+ color: #16a34a;
277
+ }
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+
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+ // Grand total
280
+ .grandTotal {
281
+ padding: 16px;
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+ border: 1px solid var(--theme-elevation-300);
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+ border-radius: 8px;
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+ background: var(--theme-elevation-150);
285
+ display: flex;
286
+ justify-content: space-between;
287
+ align-items: center;
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+ flex-wrap: wrap;
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+ gap: 12px;
290
+ }
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+
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+ .totalMeta {
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+ font-size: 13px;
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+ color: var(--theme-elevation-500);
295
+ }
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+
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+ .totalChecked {
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+ margin-left: 8px;
299
+ color: #16a34a;
300
+ }
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+
302
+ .totalAmount {
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+ font-size: 20px;
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+ font-weight: 600;
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+ color: var(--theme-text);
306
+ }
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+
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+ .totalActions {
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+ display: flex;
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+ gap: 8px;
311
+ }
@@ -0,0 +1,438 @@
1
+ // ChatView — Live chat admin panel
2
+ // Uses Payload CMS CSS variables for dark mode compatibility
3
+
4
+ $font-stack: -apple-system, BlinkMacSystemFont, 'Inter', 'Segoe UI', system-ui, sans-serif;
5
+
6
+ .page {
7
+ max-width: 1920px;
8
+ margin: 0 auto;
9
+ padding: 0 24px 40px;
10
+ font-family: $font-stack;
11
+ }
12
+
13
+ // ─── HEADER ───
14
+ .header {
15
+ display: flex;
16
+ align-items: center;
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+ gap: 14px;
18
+ padding: 20px 0 16px;
19
+ border-bottom: 1px solid var(--theme-elevation-150, #f1f5f9);
20
+ margin-bottom: 20px;
21
+ }
22
+
23
+ .title {
24
+ font-size: 24px;
25
+ font-weight: 800;
26
+ color: var(--theme-text);
27
+ margin: 0;
28
+ }
29
+
30
+ .subtitle {
31
+ font-size: 13px;
32
+ color: var(--theme-elevation-500);
33
+ margin: 4px 0 0;
34
+ }
35
+
36
+ // ─── MAIN LAYOUT ───
37
+ .container {
38
+ display: flex;
39
+ gap: 16px;
40
+ height: calc(100vh - 220px);
41
+ min-height: 500px;
42
+ }
43
+
44
+ // ─── SESSIONS SIDEBAR ───
45
+ .sidebar {
46
+ width: 340px;
47
+ min-width: 280px;
48
+ border: 1px solid var(--theme-elevation-150, #f1f5f9);
49
+ border-radius: 12px;
50
+ background: var(--theme-elevation-0, #fff);
51
+ display: flex;
52
+ flex-direction: column;
53
+ overflow: hidden;
54
+ }
55
+
56
+ .tabs {
57
+ display: flex;
58
+ border-bottom: 1px solid var(--theme-elevation-150, #f1f5f9);
59
+ }
60
+
61
+ .tab {
62
+ flex: 1;
63
+ padding: 11px 12px;
64
+ font-weight: 600;
65
+ font-size: 11px;
66
+ text-transform: uppercase;
67
+ letter-spacing: 0.04em;
68
+ border: none;
69
+ cursor: pointer;
70
+ color: var(--theme-elevation-500);
71
+ background: none;
72
+ position: relative;
73
+ transition: color 100ms;
74
+
75
+ &:hover {
76
+ color: var(--theme-text);
77
+ }
78
+
79
+ &::after {
80
+ content: '';
81
+ position: absolute;
82
+ bottom: 0;
83
+ left: 12px;
84
+ right: 12px;
85
+ height: 2px;
86
+ border-radius: 2px;
87
+ background: transparent;
88
+ transition: background 100ms;
89
+ }
90
+ }
91
+
92
+ .tabActive {
93
+ color: var(--theme-text);
94
+
95
+ &::after {
96
+ background: #2563eb;
97
+ }
98
+ }
99
+
100
+ .sessionList {
101
+ flex: 1;
102
+ overflow-y: auto;
103
+ }
104
+
105
+ .emptyState {
106
+ padding: 32px 20px;
107
+ text-align: center;
108
+ color: var(--theme-elevation-400);
109
+ font-size: 13px;
110
+ font-weight: 500;
111
+ }
112
+
113
+ .loadingState {
114
+ padding: 20px;
115
+ }
116
+
117
+ // ─── SESSION ITEM ───
118
+ .sessionItem {
119
+ display: block;
120
+ width: 100%;
121
+ text-align: left;
122
+ padding: 12px 14px;
123
+ border: none;
124
+ border-bottom: 1px solid var(--theme-elevation-100, #f8fafc);
125
+ cursor: pointer;
126
+ background: none;
127
+ transition: background 80ms;
128
+
129
+ &:hover {
130
+ background: var(--theme-elevation-50);
131
+ }
132
+
133
+ &:last-child {
134
+ border-bottom: none;
135
+ }
136
+ }
137
+
138
+ .sessionItemActive {
139
+ background: var(--theme-elevation-100);
140
+
141
+ &:hover {
142
+ background: var(--theme-elevation-100);
143
+ }
144
+ }
145
+
146
+ .sessionHeader {
147
+ display: flex;
148
+ justify-content: space-between;
149
+ align-items: center;
150
+ margin-bottom: 2px;
151
+ }
152
+
153
+ .sessionName {
154
+ font-weight: 600;
155
+ font-size: 13px;
156
+ color: var(--theme-text);
157
+ }
158
+
159
+ .unreadBadge {
160
+ background: #ef4444;
161
+ color: #fff;
162
+ border-radius: 10px;
163
+ padding: 2px 7px;
164
+ font-size: 10px;
165
+ font-weight: 700;
166
+ min-width: 18px;
167
+ text-align: center;
168
+ }
169
+
170
+ .sessionCompany {
171
+ font-size: 11px;
172
+ color: var(--theme-elevation-400);
173
+ margin-bottom: 2px;
174
+ }
175
+
176
+ .sessionPreview {
177
+ font-size: 12px;
178
+ color: var(--theme-elevation-500);
179
+ white-space: nowrap;
180
+ overflow: hidden;
181
+ text-overflow: ellipsis;
182
+ }
183
+
184
+ .sessionRating {
185
+ color: #d97706;
186
+ }
187
+
188
+ .sessionMeta {
189
+ font-size: 10px;
190
+ color: var(--theme-elevation-400);
191
+ margin-top: 3px;
192
+ }
193
+
194
+ // ─── CHAT PANEL ───
195
+ .chatPanel {
196
+ flex: 1;
197
+ border: 1px solid var(--theme-elevation-150, #f1f5f9);
198
+ border-radius: 12px;
199
+ background: var(--theme-elevation-0, #fff);
200
+ display: flex;
201
+ flex-direction: column;
202
+ overflow: hidden;
203
+ min-width: 0;
204
+ }
205
+
206
+ .chatEmpty {
207
+ flex: 1;
208
+ display: flex;
209
+ align-items: center;
210
+ justify-content: center;
211
+ color: var(--theme-elevation-400);
212
+ font-size: 14px;
213
+ font-weight: 500;
214
+ }
215
+
216
+ // ─── CHAT HEADER ───
217
+ .chatHeader {
218
+ padding: 12px 16px;
219
+ border-bottom: 1px solid var(--theme-elevation-150, #f1f5f9);
220
+ display: flex;
221
+ justify-content: space-between;
222
+ align-items: center;
223
+ }
224
+
225
+ .chatSessionId {
226
+ font-weight: 600;
227
+ font-size: 14px;
228
+ color: var(--theme-text);
229
+ }
230
+
231
+ .closeBtn {
232
+ padding: 6px 14px;
233
+ border-radius: 6px;
234
+ border: 1px solid var(--theme-elevation-200);
235
+ background: none;
236
+ color: var(--theme-elevation-500);
237
+ font-weight: 600;
238
+ font-size: 12px;
239
+ cursor: pointer;
240
+ transition: all 100ms;
241
+
242
+ &:hover {
243
+ background: #fef2f2;
244
+ border-color: #fecaca;
245
+ color: #dc2626;
246
+ }
247
+ }
248
+
249
+ // ─── MESSAGES ───
250
+ .messagesArea {
251
+ flex: 1;
252
+ overflow-y: auto;
253
+ padding: 16px;
254
+ display: flex;
255
+ flex-direction: column;
256
+ gap: 8px;
257
+ }
258
+
259
+ .messageRow {
260
+ display: flex;
261
+ }
262
+
263
+ .messageRowClient {
264
+ justify-content: flex-start;
265
+ }
266
+
267
+ .messageRowAgent {
268
+ justify-content: flex-end;
269
+ }
270
+
271
+ .messageRowSystem {
272
+ justify-content: center;
273
+ }
274
+
275
+ // ─── BUBBLES ───
276
+ .bubble {
277
+ max-width: 70%;
278
+ padding: 10px 14px;
279
+ border-radius: 12px;
280
+ border: 1px solid var(--theme-elevation-150, #f1f5f9);
281
+ }
282
+
283
+ .bubbleClient {
284
+ background: var(--theme-elevation-50);
285
+ border-color: var(--theme-elevation-200);
286
+ border-bottom-left-radius: 4px;
287
+ }
288
+
289
+ .bubbleAgent {
290
+ background: #2563eb;
291
+ border-color: #2563eb;
292
+ color: #fff;
293
+ border-bottom-right-radius: 4px;
294
+
295
+ .bubbleSender { color: rgba(255, 255, 255, 0.7); }
296
+ .bubbleTime { color: rgba(255, 255, 255, 0.5); }
297
+ }
298
+
299
+ .bubbleSystem {
300
+ background: var(--theme-elevation-100);
301
+ border-color: var(--theme-elevation-200);
302
+ padding: 6px 14px;
303
+ font-size: 12px;
304
+ color: var(--theme-elevation-500);
305
+ border-radius: 8px;
306
+ max-width: 80%;
307
+ }
308
+
309
+ .bubbleRating {
310
+ background: #fffbeb;
311
+ border: 1px solid #fcd34d;
312
+ border-radius: 12px;
313
+ padding: 12px 18px;
314
+ max-width: 80%;
315
+ text-align: center;
316
+ }
317
+
318
+ .ratingStars {
319
+ font-size: 26px;
320
+ letter-spacing: 4px;
321
+ margin-bottom: 4px;
322
+ }
323
+
324
+ .ratingComment {
325
+ font-size: 13px;
326
+ font-weight: 600;
327
+ color: var(--theme-text);
328
+ margin-bottom: 2px;
329
+ }
330
+
331
+ .ratingMeta {
332
+ font-size: 11px;
333
+ color: var(--theme-elevation-400);
334
+ margin-top: 4px;
335
+ }
336
+
337
+ .bubbleSender {
338
+ font-size: 10px;
339
+ font-weight: 700;
340
+ margin-bottom: 4px;
341
+ opacity: 0.7;
342
+ color: var(--theme-elevation-500);
343
+ }
344
+
345
+ .bubbleBody {
346
+ font-size: 13px;
347
+ white-space: pre-wrap;
348
+ line-height: 1.5;
349
+ word-break: break-word;
350
+ }
351
+
352
+ .bubbleTime {
353
+ font-size: 10px;
354
+ margin-top: 4px;
355
+ opacity: 0.5;
356
+ text-align: right;
357
+ color: var(--theme-elevation-400);
358
+ }
359
+
360
+ // ─── COMPOSER ───
361
+ .composer {
362
+ padding: 12px;
363
+ border-top: 1px solid var(--theme-elevation-150, #f1f5f9);
364
+ display: flex;
365
+ flex-direction: column;
366
+ gap: 8px;
367
+ }
368
+
369
+ .cannedSelect {
370
+ padding: 6px 10px;
371
+ border-radius: 6px;
372
+ border: 1px solid var(--theme-elevation-200);
373
+ font-size: 12px;
374
+ font-weight: 600;
375
+ background: none;
376
+ color: var(--theme-elevation-500);
377
+ cursor: pointer;
378
+ transition: all 80ms;
379
+
380
+ &:hover {
381
+ border-color: var(--theme-elevation-300);
382
+ }
383
+
384
+ &:focus {
385
+ outline: none;
386
+ border-color: #2563eb;
387
+ box-shadow: 0 0 0 2px rgba(37, 99, 235, 0.08);
388
+ }
389
+ }
390
+
391
+ .composerRow {
392
+ display: flex;
393
+ gap: 8px;
394
+ }
395
+
396
+ .composerInput {
397
+ flex: 1;
398
+ padding: 10px 14px;
399
+ border-radius: 8px;
400
+ border: 1px solid var(--theme-elevation-200);
401
+ font-size: 14px;
402
+ font-family: $font-stack;
403
+ background: none;
404
+ color: var(--theme-text);
405
+ transition: border-color 150ms, box-shadow 150ms;
406
+
407
+ &::placeholder {
408
+ color: var(--theme-elevation-400);
409
+ }
410
+
411
+ &:focus {
412
+ outline: none;
413
+ border-color: #2563eb;
414
+ box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.08);
415
+ }
416
+ }
417
+
418
+ .sendBtn {
419
+ padding: 10px 20px;
420
+ border-radius: 8px;
421
+ border: none;
422
+ background: #2563eb;
423
+ color: #fff;
424
+ font-weight: 700;
425
+ font-size: 13px;
426
+ cursor: pointer;
427
+ transition: background 100ms, opacity 100ms;
428
+ white-space: nowrap;
429
+
430
+ &:hover {
431
+ background: #1d4ed8;
432
+ }
433
+
434
+ &:disabled {
435
+ opacity: 0.4;
436
+ cursor: not-allowed;
437
+ }
438
+ }