@aws-sdk/client-connect 3.696.0 → 3.701.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (169) hide show
  1. package/README.md +88 -0
  2. package/dist-cjs/index.js +1021 -119
  3. package/dist-es/Connect.js +22 -0
  4. package/dist-es/commands/CreateContactCommand.js +23 -0
  5. package/dist-es/commands/CreateEmailAddressCommand.js +23 -0
  6. package/dist-es/commands/DeleteEmailAddressCommand.js +22 -0
  7. package/dist-es/commands/DescribeContactCommand.js +1 -1
  8. package/dist-es/commands/DescribeEmailAddressCommand.js +23 -0
  9. package/dist-es/commands/ListAssociatedContactsCommand.js +22 -0
  10. package/dist-es/commands/SearchEmailAddressesCommand.js +23 -0
  11. package/dist-es/commands/SendOutboundEmailCommand.js +23 -0
  12. package/dist-es/commands/StartEmailContactCommand.js +23 -0
  13. package/dist-es/commands/StartOutboundEmailContactCommand.js +23 -0
  14. package/dist-es/commands/StartTaskContactCommand.js +1 -1
  15. package/dist-es/commands/UpdateContactCommand.js +1 -1
  16. package/dist-es/commands/UpdateEmailAddressMetadataCommand.js +23 -0
  17. package/dist-es/commands/UpdateQueueOutboundEmailConfigCommand.js +22 -0
  18. package/dist-es/commands/index.js +11 -0
  19. package/dist-es/models/index.js +1 -0
  20. package/dist-es/models/models_0.js +67 -24
  21. package/dist-es/models/models_1.js +24 -40
  22. package/dist-es/models/models_2.js +142 -19
  23. package/dist-es/models/models_3.js +33 -0
  24. package/dist-es/protocols/Aws_restJson1.js +470 -10
  25. package/dist-types/Connect.d.ts +77 -0
  26. package/dist-types/ConnectClient.d.ts +13 -2
  27. package/dist-types/commands/AssociateFlowCommand.d.ts +1 -1
  28. package/dist-types/commands/AssociateInstanceStorageConfigCommand.d.ts +1 -1
  29. package/dist-types/commands/AssociateRoutingProfileQueuesCommand.d.ts +1 -1
  30. package/dist-types/commands/BatchGetAttachedFileMetadataCommand.d.ts +1 -1
  31. package/dist-types/commands/BatchGetFlowAssociationCommand.d.ts +2 -2
  32. package/dist-types/commands/BatchPutContactCommand.d.ts +2 -2
  33. package/dist-types/commands/CreateContactCommand.d.ts +139 -0
  34. package/dist-types/commands/CreateEmailAddressCommand.d.ts +111 -0
  35. package/dist-types/commands/CreateIntegrationAssociationCommand.d.ts +1 -1
  36. package/dist-types/commands/CreateQueueCommand.d.ts +3 -0
  37. package/dist-types/commands/CreateRoutingProfileCommand.d.ts +2 -2
  38. package/dist-types/commands/CreateRuleCommand.d.ts +5 -2
  39. package/dist-types/commands/CreateTaskTemplateCommand.d.ts +2 -1
  40. package/dist-types/commands/DeleteEmailAddressCommand.d.ts +91 -0
  41. package/dist-types/commands/DeleteVocabularyCommand.d.ts +2 -1
  42. package/dist-types/commands/DescribeAgentStatusCommand.d.ts +1 -1
  43. package/dist-types/commands/DescribeAuthenticationProfileCommand.d.ts +1 -1
  44. package/dist-types/commands/DescribeContactCommand.d.ts +39 -4
  45. package/dist-types/commands/DescribeContactEvaluationCommand.d.ts +1 -1
  46. package/dist-types/commands/DescribeContactFlowCommand.d.ts +1 -2
  47. package/dist-types/commands/DescribeContactFlowModuleCommand.d.ts +1 -1
  48. package/dist-types/commands/DescribeEmailAddressCommand.d.ts +99 -0
  49. package/dist-types/commands/DescribeEvaluationFormCommand.d.ts +1 -1
  50. package/dist-types/commands/DescribeInstanceStorageConfigCommand.d.ts +1 -1
  51. package/dist-types/commands/DescribeQueueCommand.d.ts +3 -0
  52. package/dist-types/commands/DescribeRoutingProfileCommand.d.ts +1 -1
  53. package/dist-types/commands/DescribeRuleCommand.d.ts +5 -2
  54. package/dist-types/commands/DisassociateFlowCommand.d.ts +1 -1
  55. package/dist-types/commands/DisassociateInstanceStorageConfigCommand.d.ts +1 -1
  56. package/dist-types/commands/DisassociateRoutingProfileQueuesCommand.d.ts +1 -1
  57. package/dist-types/commands/GetAttachedFileCommand.d.ts +1 -1
  58. package/dist-types/commands/GetCurrentMetricDataCommand.d.ts +2 -2
  59. package/dist-types/commands/GetCurrentUserDataCommand.d.ts +2 -2
  60. package/dist-types/commands/GetFlowAssociationCommand.d.ts +2 -2
  61. package/dist-types/commands/GetMetricDataCommand.d.ts +2 -2
  62. package/dist-types/commands/GetTaskTemplateCommand.d.ts +2 -1
  63. package/dist-types/commands/ListAssociatedContactsCommand.d.ts +103 -0
  64. package/dist-types/commands/ListContactReferencesCommand.d.ts +7 -2
  65. package/dist-types/commands/ListFlowAssociationsCommand.d.ts +2 -2
  66. package/dist-types/commands/ListInstanceStorageConfigsCommand.d.ts +1 -1
  67. package/dist-types/commands/ListIntegrationAssociationsCommand.d.ts +2 -2
  68. package/dist-types/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +3 -2
  69. package/dist-types/commands/ListRoutingProfileQueuesCommand.d.ts +2 -2
  70. package/dist-types/commands/ListRoutingProfilesCommand.d.ts +1 -1
  71. package/dist-types/commands/ListRulesCommand.d.ts +1 -1
  72. package/dist-types/commands/ListSecurityKeysCommand.d.ts +1 -1
  73. package/dist-types/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
  74. package/dist-types/commands/ListSecurityProfilePermissionsCommand.d.ts +1 -2
  75. package/dist-types/commands/SearchAgentStatusesCommand.d.ts +2 -1
  76. package/dist-types/commands/SearchContactFlowModulesCommand.d.ts +2 -1
  77. package/dist-types/commands/SearchContactFlowsCommand.d.ts +3 -4
  78. package/dist-types/commands/SearchContactsCommand.d.ts +20 -4
  79. package/dist-types/commands/SearchEmailAddressesCommand.d.ts +146 -0
  80. package/dist-types/commands/SearchHoursOfOperationsCommand.d.ts +2 -1
  81. package/dist-types/commands/SearchPredefinedAttributesCommand.d.ts +2 -1
  82. package/dist-types/commands/SearchPromptsCommand.d.ts +2 -1
  83. package/dist-types/commands/SearchQueuesCommand.d.ts +5 -1
  84. package/dist-types/commands/SearchQuickConnectsCommand.d.ts +2 -1
  85. package/dist-types/commands/SearchRoutingProfilesCommand.d.ts +3 -2
  86. package/dist-types/commands/SearchSecurityProfilesCommand.d.ts +2 -1
  87. package/dist-types/commands/SearchUserHierarchyGroupsCommand.d.ts +2 -1
  88. package/dist-types/commands/SearchUsersCommand.d.ts +2 -1
  89. package/dist-types/commands/SendOutboundEmailCommand.d.ts +135 -0
  90. package/dist-types/commands/StartAttachedFileUploadCommand.d.ts +4 -2
  91. package/dist-types/commands/StartChatContactCommand.d.ts +12 -1
  92. package/dist-types/commands/StartEmailContactCommand.d.ts +162 -0
  93. package/dist-types/commands/StartOutboundChatContactCommand.d.ts +14 -3
  94. package/dist-types/commands/StartOutboundEmailContactCommand.d.ts +129 -0
  95. package/dist-types/commands/StartOutboundVoiceContactCommand.d.ts +5 -2
  96. package/dist-types/commands/StartTaskContactCommand.d.ts +22 -3
  97. package/dist-types/commands/StartWebRTCContactCommand.d.ts +5 -2
  98. package/dist-types/commands/TagResourceCommand.d.ts +2 -2
  99. package/dist-types/commands/UpdateContactCommand.d.ts +22 -3
  100. package/dist-types/commands/UpdateContactFlowContentCommand.d.ts +1 -1
  101. package/dist-types/commands/UpdateContactFlowModuleContentCommand.d.ts +1 -1
  102. package/dist-types/commands/UpdateContactRoutingDataCommand.d.ts +2 -1
  103. package/dist-types/commands/UpdateEmailAddressMetadataCommand.d.ts +98 -0
  104. package/dist-types/commands/UpdateEvaluationFormCommand.d.ts +2 -1
  105. package/dist-types/commands/UpdateInstanceStorageConfigCommand.d.ts +1 -1
  106. package/dist-types/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +94 -0
  107. package/dist-types/commands/UpdateRoutingProfileConcurrencyCommand.d.ts +1 -1
  108. package/dist-types/commands/UpdateRoutingProfileQueuesCommand.d.ts +1 -1
  109. package/dist-types/commands/UpdateRuleCommand.d.ts +5 -2
  110. package/dist-types/commands/UpdateTaskTemplateCommand.d.ts +4 -2
  111. package/dist-types/commands/index.d.ts +11 -0
  112. package/dist-types/models/index.d.ts +1 -0
  113. package/dist-types/models/models_0.d.ts +317 -321
  114. package/dist-types/models/models_1.d.ts +567 -624
  115. package/dist-types/models/models_2.d.ts +3704 -3854
  116. package/dist-types/models/models_3.d.ts +1650 -0
  117. package/dist-types/protocols/Aws_restJson1.d.ts +99 -0
  118. package/dist-types/ts3.4/Connect.d.ts +187 -0
  119. package/dist-types/ts3.4/ConnectClient.d.ts +66 -0
  120. package/dist-types/ts3.4/commands/CreateContactCommand.d.ts +48 -0
  121. package/dist-types/ts3.4/commands/CreateEmailAddressCommand.d.ts +51 -0
  122. package/dist-types/ts3.4/commands/DeleteEmailAddressCommand.d.ts +51 -0
  123. package/dist-types/ts3.4/commands/DeleteVocabularyCommand.d.ts +2 -4
  124. package/dist-types/ts3.4/commands/DescribeAgentStatusCommand.d.ts +1 -1
  125. package/dist-types/ts3.4/commands/DescribeAuthenticationProfileCommand.d.ts +1 -1
  126. package/dist-types/ts3.4/commands/DescribeContactCommand.d.ts +2 -2
  127. package/dist-types/ts3.4/commands/DescribeContactEvaluationCommand.d.ts +1 -1
  128. package/dist-types/ts3.4/commands/DescribeEmailAddressCommand.d.ts +51 -0
  129. package/dist-types/ts3.4/commands/DescribeEvaluationFormCommand.d.ts +1 -1
  130. package/dist-types/ts3.4/commands/ListAssociatedContactsCommand.d.ts +51 -0
  131. package/dist-types/ts3.4/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +2 -4
  132. package/dist-types/ts3.4/commands/ListRoutingProfileQueuesCommand.d.ts +1 -1
  133. package/dist-types/ts3.4/commands/ListRoutingProfilesCommand.d.ts +1 -1
  134. package/dist-types/ts3.4/commands/ListRulesCommand.d.ts +1 -1
  135. package/dist-types/ts3.4/commands/ListSecurityKeysCommand.d.ts +1 -1
  136. package/dist-types/ts3.4/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
  137. package/dist-types/ts3.4/commands/ListSecurityProfilePermissionsCommand.d.ts +4 -2
  138. package/dist-types/ts3.4/commands/SearchAgentStatusesCommand.d.ts +2 -4
  139. package/dist-types/ts3.4/commands/SearchContactFlowModulesCommand.d.ts +2 -4
  140. package/dist-types/ts3.4/commands/SearchContactFlowsCommand.d.ts +2 -4
  141. package/dist-types/ts3.4/commands/SearchEmailAddressesCommand.d.ts +49 -0
  142. package/dist-types/ts3.4/commands/SearchHoursOfOperationsCommand.d.ts +2 -4
  143. package/dist-types/ts3.4/commands/SearchPredefinedAttributesCommand.d.ts +2 -4
  144. package/dist-types/ts3.4/commands/SearchPromptsCommand.d.ts +2 -4
  145. package/dist-types/ts3.4/commands/SearchQueuesCommand.d.ts +2 -1
  146. package/dist-types/ts3.4/commands/SearchQuickConnectsCommand.d.ts +2 -4
  147. package/dist-types/ts3.4/commands/SearchRoutingProfilesCommand.d.ts +2 -4
  148. package/dist-types/ts3.4/commands/SearchSecurityProfilesCommand.d.ts +2 -4
  149. package/dist-types/ts3.4/commands/SearchUserHierarchyGroupsCommand.d.ts +2 -4
  150. package/dist-types/ts3.4/commands/SearchUsersCommand.d.ts +2 -1
  151. package/dist-types/ts3.4/commands/SendOutboundEmailCommand.d.ts +51 -0
  152. package/dist-types/ts3.4/commands/StartChatContactCommand.d.ts +2 -4
  153. package/dist-types/ts3.4/commands/StartEmailContactCommand.d.ts +49 -0
  154. package/dist-types/ts3.4/commands/StartOutboundChatContactCommand.d.ts +2 -4
  155. package/dist-types/ts3.4/commands/StartOutboundEmailContactCommand.d.ts +51 -0
  156. package/dist-types/ts3.4/commands/StartTaskContactCommand.d.ts +2 -4
  157. package/dist-types/ts3.4/commands/UpdateContactCommand.d.ts +2 -4
  158. package/dist-types/ts3.4/commands/UpdateContactRoutingDataCommand.d.ts +2 -4
  159. package/dist-types/ts3.4/commands/UpdateEmailAddressMetadataCommand.d.ts +51 -0
  160. package/dist-types/ts3.4/commands/UpdateEvaluationFormCommand.d.ts +2 -4
  161. package/dist-types/ts3.4/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +47 -0
  162. package/dist-types/ts3.4/commands/index.d.ts +11 -0
  163. package/dist-types/ts3.4/models/index.d.ts +1 -0
  164. package/dist-types/ts3.4/models/models_0.d.ts +122 -90
  165. package/dist-types/ts3.4/models/models_1.d.ts +155 -213
  166. package/dist-types/ts3.4/models/models_2.d.ts +436 -296
  167. package/dist-types/ts3.4/models/models_3.d.ts +363 -0
  168. package/dist-types/ts3.4/protocols/Aws_restJson1.d.ts +132 -0
  169. package/package.json +4 -4
@@ -160,6 +160,42 @@ export declare class ThrottlingException extends __BaseException {
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  */
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  constructor(opts: __ExceptionOptionType<ThrottlingException, __BaseException>);
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  }
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+ /**
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+ * <p>Information about the email recipient</p>
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+ * @public
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+ */
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+ export interface EmailRecipient {
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+ /**
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+ * <p>Address of the email recipient.</p>
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+ * <p>Type: String</p>
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+ * <p>Length Constraints: Minimum length of 1. Maximum length of 256.</p>
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+ * @public
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+ */
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+ Address?: string | undefined;
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+ /**
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+ * <p>Display name of the email recipient.</p>
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+ * <p>Type: String</p>
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+ * <p>Length Constraints: Minimum length of 1. Maximum length of 256.</p>
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+ * @public
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+ */
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+ DisplayName?: string | undefined;
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+ }
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+ /**
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+ * <p>List of additional email addresses for an email contact.</p>
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+ * @public
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+ */
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+ export interface AdditionalEmailRecipients {
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+ /**
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+ * <p>List of additional TO email recipients for an email contact.</p>
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+ * @public
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+ */
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+ ToList?: EmailRecipient[] | undefined;
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+ /**
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+ * <p>List of additional CC email recipients for an email contact.</p>
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+ * @public
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+ */
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+ CcList?: EmailRecipient[] | undefined;
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+ }
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  /**
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  * @public
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  * @enum
@@ -224,6 +260,7 @@ export type ContactState = (typeof ContactState)[keyof typeof ContactState];
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  */
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  export declare const Channel: {
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  readonly CHAT: "CHAT";
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+ readonly EMAIL: "EMAIL";
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  readonly TASK: "TASK";
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  readonly VOICE: "VOICE";
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  };
@@ -236,15 +273,18 @@ export type Channel = (typeof Channel)[keyof typeof Channel];
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  * @enum
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  */
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  export declare const ContactInitiationMethod: {
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+ readonly AGENT_REPLY: "AGENT_REPLY";
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  readonly API: "API";
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  readonly CALLBACK: "CALLBACK";
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  readonly DISCONNECT: "DISCONNECT";
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  readonly EXTERNAL_OUTBOUND: "EXTERNAL_OUTBOUND";
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+ readonly FLOW: "FLOW";
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  readonly INBOUND: "INBOUND";
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  readonly MONITOR: "MONITOR";
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  readonly OUTBOUND: "OUTBOUND";
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  readonly QUEUE_TRANSFER: "QUEUE_TRANSFER";
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  readonly TRANSFER: "TRANSFER";
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+ readonly WEBRTC_API: "WEBRTC_API";
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  };
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  /**
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  * @public
@@ -946,6 +986,48 @@ export interface AssociateApprovedOriginRequest {
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  */
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  Origin: string | undefined;
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  }
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+ /**
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+ * @public
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+ * @enum
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+ */
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+ export declare const AttachedFileServiceQuotaExceededExceptionReason: {
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+ readonly TOTAL_FILE_COUNT_EXCEEDED: "TOTAL_FILE_COUNT_EXCEEDED";
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+ readonly TOTAL_FILE_SIZE_EXCEEDED: "TOTAL_FILE_SIZE_EXCEEDED";
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+ };
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+ /**
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+ * @public
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+ */
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+ export type AttachedFileServiceQuotaExceededExceptionReason = (typeof AttachedFileServiceQuotaExceededExceptionReason)[keyof typeof AttachedFileServiceQuotaExceededExceptionReason];
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+ /**
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+ * <p>The reason for the exception.</p>
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+ * @public
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+ */
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+ export type ServiceQuotaExceededExceptionReason = ServiceQuotaExceededExceptionReason.AttachedFileServiceQuotaExceededExceptionReasonMember | ServiceQuotaExceededExceptionReason.$UnknownMember;
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+ /**
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+ * @public
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+ */
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+ export declare namespace ServiceQuotaExceededExceptionReason {
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+ /**
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+ * <p>Total file size of all files or total number of files exceeds the service quota</p>
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+ * @public
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+ */
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+ interface AttachedFileServiceQuotaExceededExceptionReasonMember {
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+ AttachedFileServiceQuotaExceededExceptionReason: AttachedFileServiceQuotaExceededExceptionReason;
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+ $unknown?: never;
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+ }
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+ /**
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+ * @public
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+ */
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+ interface $UnknownMember {
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+ AttachedFileServiceQuotaExceededExceptionReason?: never;
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+ $unknown: [string, any];
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+ }
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+ interface Visitor<T> {
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+ AttachedFileServiceQuotaExceededExceptionReason: (value: AttachedFileServiceQuotaExceededExceptionReason) => T;
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+ _: (name: string, value: any) => T;
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+ }
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+ const visit: <T>(value: ServiceQuotaExceededExceptionReason, visitor: Visitor<T>) => T;
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+ }
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  /**
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  * <p>The service quota has been exceeded.</p>
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  * @public
@@ -954,6 +1036,11 @@ export declare class ServiceQuotaExceededException extends __BaseException {
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  readonly name: "ServiceQuotaExceededException";
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  readonly $fault: "client";
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  Message?: string | undefined;
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+ /**
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+ * <p>The reason for the exception.</p>
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+ * @public
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+ */
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+ Reason?: ServiceQuotaExceededExceptionReason | undefined;
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  /**
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  * @internal
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  */
@@ -1098,6 +1185,8 @@ export interface AssociateDefaultVocabularyResponse {
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  * @enum
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  */
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  export declare const FlowAssociationResourceType: {
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+ readonly INBOUND_EMAIL: "INBOUND_EMAIL";
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+ readonly OUTBOUND_EMAIL: "OUTBOUND_EMAIL";
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  readonly SMS_PHONE_NUMBER: "SMS_PHONE_NUMBER";
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  };
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  /**
@@ -1145,6 +1234,7 @@ export declare const InstanceStorageResourceType: {
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  readonly CHAT_TRANSCRIPTS: "CHAT_TRANSCRIPTS";
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  readonly CONTACT_EVALUATIONS: "CONTACT_EVALUATIONS";
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  readonly CONTACT_TRACE_RECORDS: "CONTACT_TRACE_RECORDS";
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+ readonly EMAIL_MESSAGES: "EMAIL_MESSAGES";
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  readonly MEDIA_STREAMS: "MEDIA_STREAMS";
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  readonly REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS";
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  readonly REAL_TIME_CONTACT_ANALYSIS_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS";
@@ -1721,8 +1811,8 @@ export interface BatchGetAttachedFileMetadataRequest {
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  */
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  InstanceId: string | undefined;
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  /**
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- * <p>The resource to which the attached file is (being) uploaded to. <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html">Cases</a> are the only
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- * current supported resource.</p>
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+ * <p>The resource to which the attached file is (being) uploaded to. The supported resources are
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+ * <a href="https://docs.aws.amazon.com/connect/latest/adminguide/cases.html">Cases</a> and <a href="https://docs.aws.amazon.com/connect/latest/adminguide/setup-email-channel.html">Email</a>.</p>
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  * <note>
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  * <p>This value must be a valid ARN.</p>
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  * </note>
@@ -1815,6 +1905,7 @@ export type FileStatusType = (typeof FileStatusType)[keyof typeof FileStatusType
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  */
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  export declare const FileUseCaseType: {
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  readonly ATTACHMENT: "ATTACHMENT";
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+ readonly EMAIL_MESSAGE: "EMAIL_MESSAGE";
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  };
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  /**
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  * @public
@@ -1903,6 +1994,8 @@ export interface BatchGetAttachedFileMetadataResponse {
1903
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  * @enum
1904
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  */
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  export declare const ListFlowAssociationResourceType: {
1997
+ readonly INBOUND_EMAIL: "INBOUND_EMAIL";
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+ readonly OUTBOUND_EMAIL: "OUTBOUND_EMAIL";
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  readonly VOICE_PHONE_NUMBER: "VOICE_PHONE_NUMBER";
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  };
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  /**
@@ -1978,6 +2071,7 @@ export interface Campaign {
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  export declare const EndpointType: {
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  readonly CONNECT_PHONENUMBER_ARN: "CONNECT_PHONENUMBER_ARN";
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  readonly CONTACT_FLOW: "CONTACT_FLOW";
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+ readonly EMAIL_ADDRESS: "EMAIL_ADDRESS";
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  readonly TELEPHONE_NUMBER: "TELEPHONE_NUMBER";
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  readonly VOIP: "VOIP";
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  };
@@ -2223,8 +2317,8 @@ export interface CompleteAttachedFileUploadRequest {
2223
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  */
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  FileId: string | undefined;
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  /**
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- * <p>The resource to which the attached file is (being) uploaded to. <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html">Cases</a> are the only
2227
- * current supported resource.</p>
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+ * <p>The resource to which the attached file is (being) uploaded to. The supported resources are
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+ * <a href="https://docs.aws.amazon.com/connect/latest/adminguide/cases.html">Cases</a> and <a href="https://docs.aws.amazon.com/connect/latest/adminguide/setup-email-channel.html">Email</a>.</p>
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  * <note>
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  * <p>This value must be a valid ARN.</p>
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  * </note>
@@ -2301,6 +2395,125 @@ export declare class DuplicateResourceException extends __BaseException {
2301
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  */
2302
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  constructor(opts: __ExceptionOptionType<DuplicateResourceException, __BaseException>);
2303
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  }
2398
+ /**
2399
+ * <p>Operation cannot be performed at this time as there is a conflict with another operation or
2400
+ * contact state.</p>
2401
+ * @public
2402
+ */
2403
+ export declare class ConflictException extends __BaseException {
2404
+ readonly name: "ConflictException";
2405
+ readonly $fault: "client";
2406
+ Message?: string | undefined;
2407
+ /**
2408
+ * @internal
2409
+ */
2410
+ constructor(opts: __ExceptionOptionType<ConflictException, __BaseException>);
2411
+ }
2412
+ /**
2413
+ * @public
2414
+ * @enum
2415
+ */
2416
+ export declare const InitiateAs: {
2417
+ readonly CONNECTED_TO_USER: "CONNECTED_TO_USER";
2418
+ };
2419
+ /**
2420
+ * @public
2421
+ */
2422
+ export type InitiateAs = (typeof InitiateAs)[keyof typeof InitiateAs];
2423
+ /**
2424
+ * @public
2425
+ * @enum
2426
+ */
2427
+ export declare const ReferenceStatus: {
2428
+ readonly APPROVED: "APPROVED";
2429
+ readonly AVAILABLE: "AVAILABLE";
2430
+ readonly DELETED: "DELETED";
2431
+ readonly FAILED: "FAILED";
2432
+ readonly PROCESSING: "PROCESSING";
2433
+ readonly REJECTED: "REJECTED";
2434
+ };
2435
+ /**
2436
+ * @public
2437
+ */
2438
+ export type ReferenceStatus = (typeof ReferenceStatus)[keyof typeof ReferenceStatus];
2439
+ /**
2440
+ * @public
2441
+ * @enum
2442
+ */
2443
+ export declare const ReferenceType: {
2444
+ readonly ATTACHMENT: "ATTACHMENT";
2445
+ readonly CONTACT_ANALYSIS: "CONTACT_ANALYSIS";
2446
+ readonly DATE: "DATE";
2447
+ readonly EMAIL: "EMAIL";
2448
+ readonly EMAIL_MESSAGE: "EMAIL_MESSAGE";
2449
+ readonly NUMBER: "NUMBER";
2450
+ readonly STRING: "STRING";
2451
+ readonly URL: "URL";
2452
+ };
2453
+ /**
2454
+ * @public
2455
+ */
2456
+ export type ReferenceType = (typeof ReferenceType)[keyof typeof ReferenceType];
2457
+ /**
2458
+ * <p>Well-formed data on a contact, used by agents to complete a contact request. You can have up
2459
+ * to 4,096 UTF-8 bytes across all references for a contact.</p>
2460
+ * @public
2461
+ */
2462
+ export interface Reference {
2463
+ /**
2464
+ * <p>A valid value for the reference. For example, for a URL reference, a formatted URL that is
2465
+ * displayed to an agent in the Contact Control Panel (CCP).</p>
2466
+ * @public
2467
+ */
2468
+ Value?: string | undefined;
2469
+ /**
2470
+ * <p>The type of the reference. <code>DATE</code> must be of type Epoch timestamp.
2471
+ * </p>
2472
+ * @public
2473
+ */
2474
+ Type: ReferenceType | undefined;
2475
+ /**
2476
+ * <p>Status of the attachment reference type.</p>
2477
+ * @public
2478
+ */
2479
+ Status?: ReferenceStatus | undefined;
2480
+ /**
2481
+ * <p>The Amazon Resource Name (ARN) of the reference</p>
2482
+ * @public
2483
+ */
2484
+ Arn?: string | undefined;
2485
+ /**
2486
+ * <p>Relevant details why the reference was not successfully created.</p>
2487
+ * @public
2488
+ */
2489
+ StatusReason?: string | undefined;
2490
+ }
2491
+ /**
2492
+ * <p>The user details for the contact.</p>
2493
+ * @public
2494
+ */
2495
+ export interface UserInfo {
2496
+ /**
2497
+ * <p>The user identifier for the contact.</p>
2498
+ * @public
2499
+ */
2500
+ UserId?: string | undefined;
2501
+ }
2502
+ /**
2503
+ * @public
2504
+ */
2505
+ export interface CreateContactResponse {
2506
+ /**
2507
+ * <p>The identifier of the contact in this instance of Amazon Connect. </p>
2508
+ * @public
2509
+ */
2510
+ ContactId?: string | undefined;
2511
+ /**
2512
+ * <p>The Amazon Resource Name (ARN) of the created contact.</p>
2513
+ * @public
2514
+ */
2515
+ ContactArn?: string | undefined;
2516
+ }
2304
2517
  /**
2305
2518
  * @public
2306
2519
  * @enum
@@ -2543,6 +2756,59 @@ export interface CreateContactFlowVersionResponse {
2543
2756
  */
2544
2757
  Version?: number | undefined;
2545
2758
  }
2759
+ /**
2760
+ * @public
2761
+ */
2762
+ export interface CreateEmailAddressRequest {
2763
+ /**
2764
+ * <p>The description of the email address.</p>
2765
+ * @public
2766
+ */
2767
+ Description?: string | undefined;
2768
+ /**
2769
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2770
+ * @public
2771
+ */
2772
+ InstanceId: string | undefined;
2773
+ /**
2774
+ * <p>The email address with the instance, in [^\s@]+@[^\s@]+\.[^\s@]+ format.</p>
2775
+ * @public
2776
+ */
2777
+ EmailAddress: string | undefined;
2778
+ /**
2779
+ * <p>The display name of email address</p>
2780
+ * @public
2781
+ */
2782
+ DisplayName?: string | undefined;
2783
+ /**
2784
+ * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
2785
+ * @public
2786
+ */
2787
+ Tags?: Record<string, string> | undefined;
2788
+ /**
2789
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
2790
+ * request. If not provided, the Amazon Web Services
2791
+ * SDK populates this field. For more information about idempotency, see
2792
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
2793
+ * @public
2794
+ */
2795
+ ClientToken?: string | undefined;
2796
+ }
2797
+ /**
2798
+ * @public
2799
+ */
2800
+ export interface CreateEmailAddressResponse {
2801
+ /**
2802
+ * <p>The identifier of the email address.</p>
2803
+ * @public
2804
+ */
2805
+ EmailAddressId?: string | undefined;
2806
+ /**
2807
+ * <p>The Amazon Resource Name (ARN) of the email address.</p>
2808
+ * @public
2809
+ */
2810
+ EmailAddressArn?: string | undefined;
2811
+ }
2546
2812
  /**
2547
2813
  * @public
2548
2814
  * @enum
@@ -3159,6 +3425,7 @@ export declare const IntegrationType: {
3159
3425
  readonly FILE_SCANNER: "FILE_SCANNER";
3160
3426
  readonly PINPOINT_APP: "PINPOINT_APP";
3161
3427
  readonly Q_MESSAGE_TEMPLATES: "Q_MESSAGE_TEMPLATES";
3428
+ readonly SES_IDENTITY: "SES_IDENTITY";
3162
3429
  readonly VOICE_ID: "VOICE_ID";
3163
3430
  readonly WISDOM_ASSISTANT: "WISDOM_ASSISTANT";
3164
3431
  readonly WISDOM_KNOWLEDGE_BASE: "WISDOM_KNOWLEDGE_BASE";
@@ -3607,6 +3874,17 @@ export interface OutboundCallerConfig {
3607
3874
  */
3608
3875
  OutboundFlowId?: string | undefined;
3609
3876
  }
3877
+ /**
3878
+ * <p>The outbound email address Id.</p>
3879
+ * @public
3880
+ */
3881
+ export interface OutboundEmailConfig {
3882
+ /**
3883
+ * <p>The identifier of the email address.</p>
3884
+ * @public
3885
+ */
3886
+ OutboundEmailAddressId?: string | undefined;
3887
+ }
3610
3888
  /**
3611
3889
  * @public
3612
3890
  */
@@ -3631,6 +3909,11 @@ export interface CreateQueueRequest {
3631
3909
  * @public
3632
3910
  */
3633
3911
  OutboundCallerConfig?: OutboundCallerConfig | undefined;
3912
+ /**
3913
+ * <p>The outbound email address ID for a specified queue.</p>
3914
+ * @public
3915
+ */
3916
+ OutboundEmailConfig?: OutboundEmailConfig | undefined;
3634
3917
  /**
3635
3918
  * <p>The identifier for the hours of operation.</p>
3636
3919
  * @public
@@ -4095,41 +4378,6 @@ export interface SubmitAutoEvaluationActionDefinition {
4095
4378
  */
4096
4379
  EvaluationFormId: string | undefined;
4097
4380
  }
4098
- /**
4099
- * @public
4100
- * @enum
4101
- */
4102
- export declare const ReferenceType: {
4103
- readonly ATTACHMENT: "ATTACHMENT";
4104
- readonly DATE: "DATE";
4105
- readonly EMAIL: "EMAIL";
4106
- readonly NUMBER: "NUMBER";
4107
- readonly STRING: "STRING";
4108
- readonly URL: "URL";
4109
- };
4110
- /**
4111
- * @public
4112
- */
4113
- export type ReferenceType = (typeof ReferenceType)[keyof typeof ReferenceType];
4114
- /**
4115
- * <p>Well-formed data on a contact, used by agents to complete a contact request. You can have up
4116
- * to 4,096 UTF-8 bytes across all references for a contact.</p>
4117
- * @public
4118
- */
4119
- export interface Reference {
4120
- /**
4121
- * <p>A valid value for the reference. For example, for a URL reference, a formatted URL that is
4122
- * displayed to an agent in the Contact Control Panel (CCP).</p>
4123
- * @public
4124
- */
4125
- Value: string | undefined;
4126
- /**
4127
- * <p>The type of the reference. <code>DATE</code> must be of type Epoch timestamp.
4128
- * </p>
4129
- * @public
4130
- */
4131
- Type: ReferenceType | undefined;
4132
- }
4133
4381
  /**
4134
4382
  * <p>Information about the task action.</p>
4135
4383
  * @public
@@ -4550,10 +4798,12 @@ export declare const TaskTemplateFieldType: {
4550
4798
  readonly DATE_TIME: "DATE_TIME";
4551
4799
  readonly DESCRIPTION: "DESCRIPTION";
4552
4800
  readonly EMAIL: "EMAIL";
4801
+ readonly EXPIRY_DURATION: "EXPIRY_DURATION";
4553
4802
  readonly NAME: "NAME";
4554
4803
  readonly NUMBER: "NUMBER";
4555
4804
  readonly QUICK_CONNECT: "QUICK_CONNECT";
4556
4805
  readonly SCHEDULED_TIME: "SCHEDULED_TIME";
4806
+ readonly SELF_ASSIGN: "SELF_ASSIGN";
4557
4807
  readonly SINGLE_SELECT: "SINGLE_SELECT";
4558
4808
  readonly TEXT: "TEXT";
4559
4809
  readonly TEXT_AREA: "TEXT_AREA";
@@ -4625,6 +4875,12 @@ export interface CreateTaskTemplateRequest {
4625
4875
  * @public
4626
4876
  */
4627
4877
  ContactFlowId?: string | undefined;
4878
+ /**
4879
+ * <p>The ContactFlowId for the flow that will be run if this template is used to create a
4880
+ * self-assigned task.</p>
4881
+ * @public
4882
+ */
4883
+ SelfAssignFlowId?: string | undefined;
4628
4884
  /**
4629
4885
  * <p>Constraints that are applicable to the fields listed.</p>
4630
4886
  * @public
@@ -5555,6 +5811,26 @@ export interface DeleteContactFlowModuleRequest {
5555
5811
  */
5556
5812
  export interface DeleteContactFlowModuleResponse {
5557
5813
  }
5814
+ /**
5815
+ * @public
5816
+ */
5817
+ export interface DeleteEmailAddressRequest {
5818
+ /**
5819
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
5820
+ * @public
5821
+ */
5822
+ InstanceId: string | undefined;
5823
+ /**
5824
+ * <p>The identifier of the email address.</p>
5825
+ * @public
5826
+ */
5827
+ EmailAddressId: string | undefined;
5828
+ }
5829
+ /**
5830
+ * @public
5831
+ */
5832
+ export interface DeleteEmailAddressResponse {
5833
+ }
5558
5834
  /**
5559
5835
  * @public
5560
5836
  */
@@ -5872,289 +6148,9 @@ export interface DeleteVocabularyRequest {
5872
6148
  VocabularyId: string | undefined;
5873
6149
  }
5874
6150
  /**
5875
- * @public
5876
- */
5877
- export interface DeleteVocabularyResponse {
5878
- /**
5879
- * <p>The Amazon Resource Name (ARN) of the custom vocabulary.</p>
5880
- * @public
5881
- */
5882
- VocabularyArn: string | undefined;
5883
- /**
5884
- * <p>The identifier of the custom vocabulary.</p>
5885
- * @public
5886
- */
5887
- VocabularyId: string | undefined;
5888
- /**
5889
- * <p>The current state of the custom vocabulary.</p>
5890
- * @public
5891
- */
5892
- State: VocabularyState | undefined;
5893
- }
5894
- /**
5895
- * @public
5896
- */
5897
- export interface DescribeAgentStatusRequest {
5898
- /**
5899
- * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
5900
- * @public
5901
- */
5902
- InstanceId: string | undefined;
5903
- /**
5904
- * <p>The identifier for the agent status.</p>
5905
- * @public
5906
- */
5907
- AgentStatusId: string | undefined;
5908
- }
5909
- /**
5910
- * @public
5911
- */
5912
- export interface DescribeAgentStatusResponse {
5913
- /**
5914
- * <p>The agent status.</p>
5915
- * @public
5916
- */
5917
- AgentStatus?: AgentStatus | undefined;
5918
- }
5919
- /**
5920
- * @public
5921
- */
5922
- export interface DescribeAuthenticationProfileRequest {
5923
- /**
5924
- * <p>A unique identifier for the authentication profile. </p>
5925
- * @public
5926
- */
5927
- AuthenticationProfileId: string | undefined;
5928
- /**
5929
- * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
5930
- * @public
5931
- */
5932
- InstanceId: string | undefined;
5933
- }
5934
- /**
5935
- * <p>This API is in preview release for Amazon Connect and is subject to change. To
5936
- * request access to this API, contact Amazon Web Services Support.</p>
5937
- * <p>Information about an authentication profile. An authentication profile is a resource that
5938
- * stores the authentication settings for users in your contact center. You use authentication
5939
- * profiles to set up IP address range restrictions and session timeouts. For more information, see
5940
- * <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html">Set IP
5941
- * address restrictions or session timeouts</a>. </p>
5942
- * @public
5943
- */
5944
- export interface AuthenticationProfile {
5945
- /**
5946
- * <p>A unique identifier for the authentication profile. </p>
5947
- * @public
5948
- */
5949
- Id?: string | undefined;
5950
- /**
5951
- * <p>The Amazon Resource Name (ARN) for the authentication profile.</p>
5952
- * @public
5953
- */
5954
- Arn?: string | undefined;
5955
- /**
5956
- * <p>The name for the authentication profile.</p>
5957
- * @public
5958
- */
5959
- Name?: string | undefined;
5960
- /**
5961
- * <p>The description for the authentication profile.</p>
5962
- * @public
5963
- */
5964
- Description?: string | undefined;
5965
- /**
5966
- * <p>A list of IP address range strings that are allowed to access the Amazon Connect
5967
- * instance. For more information about how to configure IP addresses, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-ip-based-ac">Configure IP
5968
- * address based access control</a> in the <i>Amazon Connect Administrator
5969
- * Guide</i>.</p>
5970
- * @public
5971
- */
5972
- AllowedIps?: string[] | undefined;
5973
- /**
5974
- * <p>A list of IP address range strings that are blocked from accessing the Amazon Connect
5975
- * instance. For more information about how to configure IP addresses, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-ip-based-ac">Configure IP
5976
- * address based access control</a> in the <i>Amazon Connect Administrator
5977
- * Guide</i>.</p>
5978
- * @public
5979
- */
5980
- BlockedIps?: string[] | undefined;
5981
- /**
5982
- * <p>Shows whether the authentication profile is the default authentication profile for the
5983
- * Amazon Connect instance. The default authentication profile applies to all agents in an
5984
- * Amazon Connect instance, unless overridden by another authentication profile.</p>
5985
- * @public
5986
- */
5987
- IsDefault?: boolean | undefined;
5988
- /**
5989
- * <p>The timestamp when the authentication profile was created.</p>
5990
- * @public
5991
- */
5992
- CreatedTime?: Date | undefined;
5993
- /**
5994
- * <p>The timestamp when the authentication profile was last modified.</p>
5995
- * @public
5996
- */
5997
- LastModifiedTime?: Date | undefined;
5998
- /**
5999
- * <p>The Amazon Web Services Region where the authentication profile was last modified.</p>
6000
- * @public
6001
- */
6002
- LastModifiedRegion?: string | undefined;
6003
- /**
6004
- * <p>The short lived session duration configuration for users logged in to Amazon Connect, in
6005
- * minutes. This value determines the maximum possible time before an agent is authenticated. For
6006
- * more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-session-timeouts">Configure the session duration</a> in the <i>Amazon Connect Administrator
6007
- * Guide</i>.</p>
6008
- * @public
6009
- */
6010
- PeriodicSessionDuration?: number | undefined;
6011
- /**
6012
- * <p>The long lived session duration for users logged in to Amazon Connect, in minutes. After
6013
- * this time period, users must log in again. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-session-timeouts">Configure the session duration</a> in the <i>Amazon Connect Administrator
6014
- * Guide</i>.</p>
6015
- * @public
6016
- */
6017
- MaxSessionDuration?: number | undefined;
6018
- }
6019
- /**
6020
- * @public
6021
- */
6022
- export interface DescribeAuthenticationProfileResponse {
6023
- /**
6024
- * <p>The authentication profile object being described.</p>
6025
- * @public
6026
- */
6027
- AuthenticationProfile?: AuthenticationProfile | undefined;
6028
- }
6029
- /**
6030
- * @public
6031
- */
6032
- export interface DescribeContactRequest {
6033
- /**
6034
- * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
6035
- * @public
6036
- */
6037
- InstanceId: string | undefined;
6038
- /**
6039
- * <p>The identifier of the contact.</p>
6040
- * @public
6041
- */
6042
- ContactId: string | undefined;
6043
- }
6044
- /**
6045
- * @public
6046
- * @enum
6047
- */
6048
- export declare const AnsweringMachineDetectionStatus: {
6049
- readonly AMD_ERROR: "AMD_ERROR";
6050
- readonly AMD_NOT_APPLICABLE: "AMD_NOT_APPLICABLE";
6051
- readonly AMD_UNANSWERED: "AMD_UNANSWERED";
6052
- readonly AMD_UNRESOLVED: "AMD_UNRESOLVED";
6053
- readonly ANSWERED: "ANSWERED";
6054
- readonly ERROR: "ERROR";
6055
- readonly FAX_MACHINE_DETECTED: "FAX_MACHINE_DETECTED";
6056
- readonly HUMAN_ANSWERED: "HUMAN_ANSWERED";
6057
- readonly SIT_TONE_BUSY: "SIT_TONE_BUSY";
6058
- readonly SIT_TONE_DETECTED: "SIT_TONE_DETECTED";
6059
- readonly SIT_TONE_INVALID_NUMBER: "SIT_TONE_INVALID_NUMBER";
6060
- readonly UNDETECTED: "UNDETECTED";
6061
- readonly VOICEMAIL_BEEP: "VOICEMAIL_BEEP";
6062
- readonly VOICEMAIL_NO_BEEP: "VOICEMAIL_NO_BEEP";
6063
- };
6064
- /**
6065
- * @public
6066
- */
6067
- export type AnsweringMachineDetectionStatus = (typeof AnsweringMachineDetectionStatus)[keyof typeof AnsweringMachineDetectionStatus];
6068
- /**
6069
- * <p>Information about the Customer on the contact.</p>
6070
- * @public
6071
- */
6072
- export interface Customer {
6073
- /**
6074
- * <p>Information regarding Customer’s device.</p>
6075
- * @public
6076
- */
6077
- DeviceInfo?: DeviceInfo | undefined;
6078
- /**
6079
- * <p>The configuration for the allowed video and screen sharing capabilities for participants
6080
- * present over the call. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/inapp-calling.html">Set up in-app, web, video calling, and screen
6081
- * sharing capabilities</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
6082
- * @public
6083
- */
6084
- Capabilities?: ParticipantCapabilities | undefined;
6085
- }
6086
- /**
6087
- * <p>Information about customer’s voice activity.</p>
6088
- * @public
6089
- */
6090
- export interface CustomerVoiceActivity {
6091
- /**
6092
- * <p>Timestamp that measures the beginning of the customer greeting from an outbound voice
6093
- * call.</p>
6094
- * @public
6095
- */
6096
- GreetingStartTimestamp?: Date | undefined;
6097
- /**
6098
- * <p>Timestamp that measures the end of the customer greeting from an outbound voice call.</p>
6099
- * @public
6100
- */
6101
- GreetingEndTimestamp?: Date | undefined;
6102
- }
6103
- /**
6104
- * <p>Information about the call disconnect experience.</p>
6105
- * @public
6106
- */
6107
- export interface DisconnectDetails {
6108
- /**
6109
- * <p>Indicates the potential disconnection issues for a call. This field is not populated if the
6110
- * service does not detect potential issues.</p>
6111
- * @public
6112
- */
6113
- PotentialDisconnectIssue?: string | undefined;
6114
- }
6115
- /**
6116
- * <p>Information about the quality of the Customer's media connection</p>
6117
- * @public
6118
- */
6119
- export interface CustomerQualityMetrics {
6120
- /**
6121
- * <p>Information about the audio quality of the Customer</p>
6122
- * @public
6123
- */
6124
- Audio?: AudioQualityMetricsInfo | undefined;
6125
- }
6126
- /**
6127
- * <p>Information about the quality of the participant's media connection.</p>
6128
- * @public
6129
- */
6130
- export interface QualityMetrics {
6131
- /**
6132
- * <p>Information about the quality of Agent media connection.</p>
6133
- * @public
6134
- */
6135
- Agent?: AgentQualityMetrics | undefined;
6136
- /**
6137
- * <p>Information about the quality of Customer media connection.</p>
6138
- * @public
6139
- */
6140
- Customer?: CustomerQualityMetrics | undefined;
6141
- }
6142
- /**
6143
- * <p>If this contact was queued, this contains information about the queue. </p>
6144
- * @public
6151
+ * @internal
6145
6152
  */
6146
- export interface QueueInfo {
6147
- /**
6148
- * <p>The unique identifier for the queue.</p>
6149
- * @public
6150
- */
6151
- Id?: string | undefined;
6152
- /**
6153
- * <p>The timestamp when the contact was added to the queue.</p>
6154
- * @public
6155
- */
6156
- EnqueueTimestamp?: Date | undefined;
6157
- }
6153
+ export declare const CreateEmailAddressRequestFilterSensitiveLog: (obj: CreateEmailAddressRequest) => any;
6158
6154
  /**
6159
6155
  * @internal
6160
6156
  */