@aws-sdk/client-connect 3.686.0 → 3.691.0

package/dist-types/ts3.4/models/models_2.d.ts

@@ -92,167 +92,171 @@ import {
   WisdomInfo,
 } from "./models_1";
 export interface ListTagsForResourceResponse {
-  tags?: Record<string, string>;
+  tags?: Record<string, string> | undefined;
 }
 export interface ListTaskTemplatesRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  Status?: TaskTemplateStatus;
-  Name?: string;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  Status?: TaskTemplateStatus | undefined;
+  Name?: string | undefined;
 }
 export interface TaskTemplateMetadata {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  Description?: string;
-  Status?: TaskTemplateStatus;
-  LastModifiedTime?: Date;
-  CreatedTime?: Date;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  Status?: TaskTemplateStatus | undefined;
+  LastModifiedTime?: Date | undefined;
+  CreatedTime?: Date | undefined;
 }
 export interface ListTaskTemplatesResponse {
-  TaskTemplates?: TaskTemplateMetadata[];
-  NextToken?: string;
+  TaskTemplates?: TaskTemplateMetadata[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListTrafficDistributionGroupsRequest {
-  MaxResults?: number;
-  NextToken?: string;
-  InstanceId?: string;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+  InstanceId?: string | undefined;
 }
 export interface TrafficDistributionGroupSummary {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  InstanceArn?: string;
-  Status?: TrafficDistributionGroupStatus;
-  IsDefault?: boolean;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  InstanceArn?: string | undefined;
+  Status?: TrafficDistributionGroupStatus | undefined;
+  IsDefault?: boolean | undefined;
 }
 export interface ListTrafficDistributionGroupsResponse {
-  NextToken?: string;
-  TrafficDistributionGroupSummaryList?: TrafficDistributionGroupSummary[];
+  NextToken?: string | undefined;
+  TrafficDistributionGroupSummaryList?:
+    | TrafficDistributionGroupSummary[]
+    | undefined;
 }
 export interface ListTrafficDistributionGroupUsersRequest {
   TrafficDistributionGroupId: string | undefined;
-  MaxResults?: number;
-  NextToken?: string;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
 }
 export interface TrafficDistributionGroupUserSummary {
-  UserId?: string;
+  UserId?: string | undefined;
 }
 export interface ListTrafficDistributionGroupUsersResponse {
-  NextToken?: string;
-  TrafficDistributionGroupUserSummaryList?: TrafficDistributionGroupUserSummary[];
+  NextToken?: string | undefined;
+  TrafficDistributionGroupUserSummaryList?:
+    | TrafficDistributionGroupUserSummary[]
+    | undefined;
 }
 export interface ListUseCasesRequest {
   InstanceId: string | undefined;
   IntegrationAssociationId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface UseCase {
-  UseCaseId?: string;
-  UseCaseArn?: string;
-  UseCaseType?: UseCaseType;
+  UseCaseId?: string | undefined;
+  UseCaseArn?: string | undefined;
+  UseCaseType?: UseCaseType | undefined;
 }
 export interface ListUseCasesResponse {
-  UseCaseSummaryList?: UseCase[];
-  NextToken?: string;
+  UseCaseSummaryList?: UseCase[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListUserHierarchyGroupsRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ListUserHierarchyGroupsResponse {
-  UserHierarchyGroupSummaryList?: HierarchyGroupSummary[];
-  NextToken?: string;
+  UserHierarchyGroupSummaryList?: HierarchyGroupSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListUserProficienciesRequest {
   InstanceId: string | undefined;
   UserId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ListUserProficienciesResponse {
-  NextToken?: string;
-  UserProficiencyList?: UserProficiency[];
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  NextToken?: string | undefined;
+  UserProficiencyList?: UserProficiency[] | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface ListUsersRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface UserSummary {
-  Id?: string;
-  Arn?: string;
-  Username?: string;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Username?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface ListUsersResponse {
-  UserSummaryList?: UserSummary[];
-  NextToken?: string;
+  UserSummaryList?: UserSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListViewsRequest {
   InstanceId: string | undefined;
-  Type?: ViewType;
-  NextToken?: string;
-  MaxResults?: number;
+  Type?: ViewType | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ViewSummary {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  Type?: ViewType;
-  Status?: ViewStatus;
-  Description?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  Type?: ViewType | undefined;
+  Status?: ViewStatus | undefined;
+  Description?: string | undefined;
 }
 export interface ListViewsResponse {
-  ViewsSummaryList?: ViewSummary[];
-  NextToken?: string;
+  ViewsSummaryList?: ViewSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListViewVersionsRequest {
   InstanceId: string | undefined;
   ViewId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ViewVersionSummary {
-  Id?: string;
-  Arn?: string;
-  Description?: string;
-  Name?: string;
-  Type?: ViewType;
-  Version?: number;
-  VersionDescription?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Description?: string | undefined;
+  Name?: string | undefined;
+  Type?: ViewType | undefined;
+  Version?: number | undefined;
+  VersionDescription?: string | undefined;
 }
 export interface ListViewVersionsResponse {
-  ViewVersionSummaryList?: ViewVersionSummary[];
-  NextToken?: string;
+  ViewVersionSummaryList?: ViewVersionSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface MonitorContactRequest {
   InstanceId: string | undefined;
   ContactId: string | undefined;
   UserId: string | undefined;
-  AllowedMonitorCapabilities?: MonitorCapability[];
-  ClientToken?: string;
+  AllowedMonitorCapabilities?: MonitorCapability[] | undefined;
+  ClientToken?: string | undefined;
 }
 export interface MonitorContactResponse {
-  ContactId?: string;
-  ContactArn?: string;
+  ContactId?: string | undefined;
+  ContactArn?: string | undefined;
 }
 export declare class ConflictException extends __BaseException {
   readonly name: "ConflictException";
   readonly $fault: "client";
-  Message?: string;
+  Message?: string | undefined;
   constructor(opts: __ExceptionOptionType<ConflictException, __BaseException>);
 }
 export interface PauseContactRequest {
   ContactId: string | undefined;
   InstanceId: string | undefined;
-  ContactFlowId?: string;
+  ContactFlowId?: string | undefined;
 }
 export interface PauseContactResponse {}
 export interface PutUserStatusRequest {
@@ -263,22 +267,22 @@ export interface PutUserStatusRequest {
 export interface PutUserStatusResponse {}
 export interface ReleasePhoneNumberRequest {
   PhoneNumberId: string | undefined;
-  ClientToken?: string;
+  ClientToken?: string | undefined;
 }
 export interface ReplicateInstanceRequest {
   InstanceId: string | undefined;
   ReplicaRegion: string | undefined;
-  ClientToken?: string;
+  ClientToken?: string | undefined;
   ReplicaAlias: string | undefined;
 }
 export interface ReplicateInstanceResponse {
-  Id?: string;
-  Arn?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
 }
 export interface ResumeContactRequest {
   ContactId: string | undefined;
   InstanceId: string | undefined;
-  ContactFlowId?: string;
+  ContactFlowId?: string | undefined;
 }
 export interface ResumeContactResponse {}
 export interface ResumeContactRecordingRequest {
@@ -288,48 +292,48 @@ export interface ResumeContactRecordingRequest {
 }
 export interface ResumeContactRecordingResponse {}
 export interface SearchAgentStatusesResponse {
-  AgentStatuses?: AgentStatus[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+  AgentStatuses?: AgentStatus[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export interface SearchAvailablePhoneNumbersRequest {
-  TargetArn?: string;
-  InstanceId?: string;
+  TargetArn?: string | undefined;
+  InstanceId?: string | undefined;
   PhoneNumberCountryCode: PhoneNumberCountryCode | undefined;
   PhoneNumberType: PhoneNumberType | undefined;
-  PhoneNumberPrefix?: string;
-  MaxResults?: number;
-  NextToken?: string;
+  PhoneNumberPrefix?: string | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
 }
 export interface AvailableNumberSummary {
-  PhoneNumber?: string;
-  PhoneNumberCountryCode?: PhoneNumberCountryCode;
-  PhoneNumberType?: PhoneNumberType;
+  PhoneNumber?: string | undefined;
+  PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
+  PhoneNumberType?: PhoneNumberType | undefined;
 }
 export interface SearchAvailablePhoneNumbersResponse {
-  NextToken?: string;
-  AvailableNumbersList?: AvailableNumberSummary[];
+  NextToken?: string | undefined;
+  AvailableNumbersList?: AvailableNumberSummary[] | undefined;
 }
 export interface ControlPlaneTagFilter {
-  OrConditions?: TagCondition[][];
-  AndConditions?: TagCondition[];
-  TagCondition?: TagCondition;
+  OrConditions?: TagCondition[][] | undefined;
+  AndConditions?: TagCondition[] | undefined;
+  TagCondition?: TagCondition | undefined;
 }
 export interface ContactFlowModuleSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
 export interface SearchContactFlowModulesResponse {
-  ContactFlowModules?: ContactFlowModule[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+  ContactFlowModules?: ContactFlowModule[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export interface ContactFlowSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
 export interface SearchContactFlowsResponse {
-  ContactFlows?: ContactFlow[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+  ContactFlows?: ContactFlow[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export declare const SearchContactsMatchType: {
   readonly MATCH_ALL: "MATCH_ALL";
@@ -344,10 +348,10 @@ export interface TranscriptCriteria {
 }
 export interface Transcript {
   Criteria: TranscriptCriteria[] | undefined;
-  MatchType?: SearchContactsMatchType;
+  MatchType?: SearchContactsMatchType | undefined;
 }
 export interface ContactAnalysis {
-  Transcript?: Transcript;
+  Transcript?: Transcript | undefined;
 }
 export interface SearchableContactAttributesCriteria {
   Key: string | undefined;
@@ -355,16 +359,16 @@ export interface SearchableContactAttributesCriteria {
 }
 export interface SearchableContactAttributes {
   Criteria: SearchableContactAttributesCriteria[] | undefined;
-  MatchType?: SearchContactsMatchType;
+  MatchType?: SearchContactsMatchType | undefined;
 }
 export interface SearchCriteria {
-  AgentIds?: string[];
-  AgentHierarchyGroups?: AgentHierarchyGroups;
-  Channels?: Channel[];
-  ContactAnalysis?: ContactAnalysis;
-  InitiationMethods?: ContactInitiationMethod[];
-  QueueIds?: string[];
-  SearchableContactAttributes?: SearchableContactAttributes;
+  AgentIds?: string[] | undefined;
+  AgentHierarchyGroups?: AgentHierarchyGroups | undefined;
+  Channels?: Channel[] | undefined;
+  ContactAnalysis?: ContactAnalysis | undefined;
+  InitiationMethods?: ContactInitiationMethod[] | undefined;
+  QueueIds?: string[] | undefined;
+  SearchableContactAttributes?: SearchableContactAttributes | undefined;
 }
 export declare const SortableFieldName: {
   readonly CHANNEL: "CHANNEL";
@@ -396,57 +400,57 @@ export interface SearchContactsTimeRange {
 export interface SearchContactsRequest {
   InstanceId: string | undefined;
   TimeRange: SearchContactsTimeRange | undefined;
-  SearchCriteria?: SearchCriteria;
-  MaxResults?: number;
-  NextToken?: string;
-  Sort?: Sort;
+  SearchCriteria?: SearchCriteria | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+  Sort?: Sort | undefined;
 }
 export interface ContactSearchSummaryAgentInfo {
-  Id?: string;
-  ConnectedToAgentTimestamp?: Date;
+  Id?: string | undefined;
+  ConnectedToAgentTimestamp?: Date | undefined;
 }
 export interface ContactSearchSummaryQueueInfo {
-  Id?: string;
-  EnqueueTimestamp?: Date;
+  Id?: string | undefined;
+  EnqueueTimestamp?: Date | undefined;
 }
 export interface ContactSearchSummary {
-  Arn?: string;
-  Id?: string;
-  InitialContactId?: string;
-  PreviousContactId?: string;
-  InitiationMethod?: ContactInitiationMethod;
-  Channel?: Channel;
-  QueueInfo?: ContactSearchSummaryQueueInfo;
-  AgentInfo?: ContactSearchSummaryAgentInfo;
-  InitiationTimestamp?: Date;
-  DisconnectTimestamp?: Date;
-  ScheduledTimestamp?: Date;
+  Arn?: string | undefined;
+  Id?: string | undefined;
+  InitialContactId?: string | undefined;
+  PreviousContactId?: string | undefined;
+  InitiationMethod?: ContactInitiationMethod | undefined;
+  Channel?: Channel | undefined;
+  QueueInfo?: ContactSearchSummaryQueueInfo | undefined;
+  AgentInfo?: ContactSearchSummaryAgentInfo | undefined;
+  InitiationTimestamp?: Date | undefined;
+  DisconnectTimestamp?: Date | undefined;
+  ScheduledTimestamp?: Date | undefined;
 }
 export interface SearchContactsResponse {
   Contacts: ContactSearchSummary[] | undefined;
-  NextToken?: string;
-  TotalCount?: number;
+  NextToken?: string | undefined;
+  TotalCount?: number | undefined;
 }
 export interface HoursOfOperationSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
 export interface SearchHoursOfOperationsResponse {
-  HoursOfOperations?: HoursOfOperation[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+  HoursOfOperations?: HoursOfOperation[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export interface SearchPredefinedAttributesResponse {
-  PredefinedAttributes?: PredefinedAttribute[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+  PredefinedAttributes?: PredefinedAttribute[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export interface PromptSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
 export interface SearchPromptsResponse {
-  Prompts?: Prompt[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+  Prompts?: Prompt[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export declare const SearchableQueueType: {
   readonly STANDARD: "STANDARD";
@@ -454,84 +458,84 @@ export declare const SearchableQueueType: {
 export type SearchableQueueType =
   (typeof SearchableQueueType)[keyof typeof SearchableQueueType];
 export interface QueueSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
 export interface SearchQueuesResponse {
-  Queues?: Queue[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+  Queues?: Queue[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export interface QuickConnectSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
 export interface SearchQuickConnectsResponse {
-  QuickConnects?: QuickConnect[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+  QuickConnects?: QuickConnect[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export declare class MaximumResultReturnedException extends __BaseException {
   readonly name: "MaximumResultReturnedException";
   readonly $fault: "client";
-  Message?: string;
+  Message?: string | undefined;
   constructor(
     opts: __ExceptionOptionType<MaximumResultReturnedException, __BaseException>
   );
 }
 export interface TagSearchCondition {
-  tagKey?: string;
-  tagValue?: string;
-  tagKeyComparisonType?: StringComparisonType;
-  tagValueComparisonType?: StringComparisonType;
+  tagKey?: string | undefined;
+  tagValue?: string | undefined;
+  tagKeyComparisonType?: StringComparisonType | undefined;
+  tagValueComparisonType?: StringComparisonType | undefined;
 }
 export interface ResourceTagsSearchCriteria {
-  TagSearchCondition?: TagSearchCondition;
+  TagSearchCondition?: TagSearchCondition | undefined;
 }
 export interface SearchResourceTagsRequest {
   InstanceId: string | undefined;
-  ResourceTypes?: string[];
-  NextToken?: string;
-  MaxResults?: number;
-  SearchCriteria?: ResourceTagsSearchCriteria;
+  ResourceTypes?: string[] | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchCriteria?: ResourceTagsSearchCriteria | undefined;
 }
 export interface TagSet {
-  key?: string;
-  value?: string;
+  key?: string | undefined;
+  value?: string | undefined;
 }
 export interface SearchResourceTagsResponse {
-  Tags?: TagSet[];
-  NextToken?: string;
+  Tags?: TagSet[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface RoutingProfileSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
 export interface SearchRoutingProfilesResponse {
-  RoutingProfiles?: RoutingProfile[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+  RoutingProfiles?: RoutingProfile[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export interface SecurityProfilesSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
 export interface SecurityProfileSearchSummary {
-  Id?: string;
-  OrganizationResourceId?: string;
-  Arn?: string;
-  SecurityProfileName?: string;
-  Description?: string;
-  Tags?: Record<string, string>;
+  Id?: string | undefined;
+  OrganizationResourceId?: string | undefined;
+  Arn?: string | undefined;
+  SecurityProfileName?: string | undefined;
+  Description?: string | undefined;
+  Tags?: Record<string, string> | undefined;
 }
 export interface SearchSecurityProfilesResponse {
-  SecurityProfiles?: SecurityProfileSearchSummary[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+  SecurityProfiles?: SecurityProfileSearchSummary[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export interface UserHierarchyGroupSearchFilter {
-  AttributeFilter?: ControlPlaneAttributeFilter;
+  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
 }
 export interface SearchUserHierarchyGroupsResponse {
-  UserHierarchyGroups?: HierarchyGroup[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+  UserHierarchyGroups?: HierarchyGroup[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export declare const HierarchyGroupMatchType: {
   readonly EXACT: "EXACT";
@@ -540,8 +544,8 @@ export declare const HierarchyGroupMatchType: {
 export type HierarchyGroupMatchType =
   (typeof HierarchyGroupMatchType)[keyof typeof HierarchyGroupMatchType];
 export interface HierarchyGroupCondition {
-  Value?: string;
-  HierarchyGroupMatchType?: HierarchyGroupMatchType;
+  Value?: string | undefined;
+  HierarchyGroupMatchType?: HierarchyGroupMatchType | undefined;
 }
 export declare const NumberComparisonType: {
   readonly EQUAL: "EQUAL";
@@ -555,14 +559,14 @@ export declare const NumberComparisonType: {
 export type NumberComparisonType =
   (typeof NumberComparisonType)[keyof typeof NumberComparisonType];
 export interface NumberCondition {
-  FieldName?: string;
-  MinValue?: number;
-  MaxValue?: number;
-  ComparisonType?: NumberComparisonType;
+  FieldName?: string | undefined;
+  MinValue?: number | undefined;
+  MaxValue?: number | undefined;
+  ComparisonType?: NumberComparisonType | undefined;
 }
 export interface Condition {
-  StringCondition?: StringCondition;
-  NumberCondition?: NumberCondition;
+  StringCondition?: StringCondition | undefined;
+  NumberCondition?: NumberCondition | undefined;
 }
 export declare const TargetListType: {
   readonly PROFICIENCIES: "PROFICIENCIES";
@@ -570,51 +574,51 @@ export declare const TargetListType: {
 export type TargetListType =
   (typeof TargetListType)[keyof typeof TargetListType];
 export interface ListCondition {
-  TargetListType?: TargetListType;
-  Conditions?: Condition[];
+  TargetListType?: TargetListType | undefined;
+  Conditions?: Condition[] | undefined;
 }
 export interface AttributeAndCondition {
-  TagConditions?: TagCondition[];
-  HierarchyGroupCondition?: HierarchyGroupCondition;
+  TagConditions?: TagCondition[] | undefined;
+  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
 }
 export interface ControlPlaneUserAttributeFilter {
-  OrConditions?: AttributeAndCondition[];
-  AndCondition?: AttributeAndCondition;
-  TagCondition?: TagCondition;
-  HierarchyGroupCondition?: HierarchyGroupCondition;
+  OrConditions?: AttributeAndCondition[] | undefined;
+  AndCondition?: AttributeAndCondition | undefined;
+  TagCondition?: TagCondition | undefined;
+  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
 }
 export interface UserSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
-  UserAttributeFilter?: ControlPlaneUserAttributeFilter;
+  TagFilter?: ControlPlaneTagFilter | undefined;
+  UserAttributeFilter?: ControlPlaneUserAttributeFilter | undefined;
 }
 export interface UserIdentityInfoLite {
-  FirstName?: string;
-  LastName?: string;
+  FirstName?: string | undefined;
+  LastName?: string | undefined;
 }
 export interface UserSearchSummary {
-  Arn?: string;
-  DirectoryUserId?: string;
-  HierarchyGroupId?: string;
-  Id?: string;
-  IdentityInfo?: UserIdentityInfoLite;
-  PhoneConfig?: UserPhoneConfig;
-  RoutingProfileId?: string;
-  SecurityProfileIds?: string[];
-  Tags?: Record<string, string>;
-  Username?: string;
+  Arn?: string | undefined;
+  DirectoryUserId?: string | undefined;
+  HierarchyGroupId?: string | undefined;
+  Id?: string | undefined;
+  IdentityInfo?: UserIdentityInfoLite | undefined;
+  PhoneConfig?: UserPhoneConfig | undefined;
+  RoutingProfileId?: string | undefined;
+  SecurityProfileIds?: string[] | undefined;
+  Tags?: Record<string, string> | undefined;
+  Username?: string | undefined;
 }
 export interface SearchUsersResponse {
-  Users?: UserSearchSummary[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+  Users?: UserSearchSummary[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export interface SearchVocabulariesRequest {
   InstanceId: string | undefined;
-  MaxResults?: number;
-  NextToken?: string;
-  State?: VocabularyState;
-  NameStartsWith?: string;
-  LanguageCode?: VocabularyLanguageCode;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+  State?: VocabularyState | undefined;
+  NameStartsWith?: string | undefined;
+  LanguageCode?: VocabularyLanguageCode | undefined;
 }
 export interface VocabularySummary {
   Name: string | undefined;
@@ -623,11 +627,11 @@ export interface VocabularySummary {
   LanguageCode: VocabularyLanguageCode | undefined;
   State: VocabularyState | undefined;
   LastModifiedTime: Date | undefined;
-  FailureReason?: string;
+  FailureReason?: string | undefined;
 }
 export interface SearchVocabulariesResponse {
-  VocabularySummaryList?: VocabularySummary[];
-  NextToken?: string;
+  VocabularySummaryList?: VocabularySummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export declare const ChatEventType: {
   readonly DISCONNECT: "DISCONNECT";
@@ -637,8 +641,8 @@ export declare const ChatEventType: {
 export type ChatEventType = (typeof ChatEventType)[keyof typeof ChatEventType];
 export interface ChatEvent {
   Type: ChatEventType | undefined;
-  ContentType?: string;
-  Content?: string;
+  ContentType?: string | undefined;
+  Content?: string | undefined;
 }
 export interface ParticipantDetails {
   DisplayName: string | undefined;
@@ -647,78 +651,78 @@ export interface ChatStreamingConfiguration {
   StreamingEndpointArn: string | undefined;
 }
 export interface NewSessionDetails {
-  SupportedMessagingContentTypes?: string[];
-  ParticipantDetails?: ParticipantDetails;
-  Attributes?: Record<string, string>;
-  StreamingConfiguration?: ChatStreamingConfiguration;
+  SupportedMessagingContentTypes?: string[] | undefined;
+  ParticipantDetails?: ParticipantDetails | undefined;
+  Attributes?: Record<string, string> | undefined;
+  StreamingConfiguration?: ChatStreamingConfiguration | undefined;
 }
 export interface SendChatIntegrationEventRequest {
   SourceId: string | undefined;
   DestinationId: string | undefined;
-  Subtype?: string;
+  Subtype?: string | undefined;
   Event: ChatEvent | undefined;
-  NewSessionDetails?: NewSessionDetails;
+  NewSessionDetails?: NewSessionDetails | undefined;
 }
 export interface SendChatIntegrationEventResponse {
-  InitialContactId?: string;
-  NewChatCreated?: boolean;
+  InitialContactId?: string | undefined;
+  NewChatCreated?: boolean | undefined;
 }
 export interface StartAttachedFileUploadRequest {
-  ClientToken?: string;
+  ClientToken?: string | undefined;
   InstanceId: string | undefined;
   FileName: string | undefined;
   FileSizeInBytes: number | undefined;
-  UrlExpiryInSeconds?: number;
+  UrlExpiryInSeconds?: number | undefined;
   FileUseCaseType: FileUseCaseType | undefined;
   AssociatedResourceArn: string | undefined;
-  CreatedBy?: CreatedByInfo;
-  Tags?: Record<string, string>;
+  CreatedBy?: CreatedByInfo | undefined;
+  Tags?: Record<string, string> | undefined;
 }
 export interface UploadUrlMetadata {
-  Url?: string;
-  UrlExpiry?: string;
-  HeadersToInclude?: Record<string, string>;
+  Url?: string | undefined;
+  UrlExpiry?: string | undefined;
+  HeadersToInclude?: Record<string, string> | undefined;
 }
 export interface StartAttachedFileUploadResponse {
-  FileArn?: string;
-  FileId?: string;
-  CreationTime?: string;
-  FileStatus?: FileStatusType;
-  CreatedBy?: CreatedByInfo;
-  UploadUrlMetadata?: UploadUrlMetadata;
+  FileArn?: string | undefined;
+  FileId?: string | undefined;
+  CreationTime?: string | undefined;
+  FileStatus?: FileStatusType | undefined;
+  CreatedBy?: CreatedByInfo | undefined;
+  UploadUrlMetadata?: UploadUrlMetadata | undefined;
 }
 export interface ChatMessage {
   ContentType: string | undefined;
   Content: string | undefined;
 }
 export interface PersistentChat {
-  RehydrationType?: RehydrationType;
-  SourceContactId?: string;
+  RehydrationType?: RehydrationType | undefined;
+  SourceContactId?: string | undefined;
 }
 export interface StartChatContactRequest {
   InstanceId: string | undefined;
   ContactFlowId: string | undefined;
-  Attributes?: Record<string, string>;
+  Attributes?: Record<string, string> | undefined;
   ParticipantDetails: ParticipantDetails | undefined;
-  InitialMessage?: ChatMessage;
-  ClientToken?: string;
-  ChatDurationInMinutes?: number;
-  SupportedMessagingContentTypes?: string[];
-  PersistentChat?: PersistentChat;
-  RelatedContactId?: string;
-  SegmentAttributes?: Record<string, SegmentAttributeValue>;
+  InitialMessage?: ChatMessage | undefined;
+  ClientToken?: string | undefined;
+  ChatDurationInMinutes?: number | undefined;
+  SupportedMessagingContentTypes?: string[] | undefined;
+  PersistentChat?: PersistentChat | undefined;
+  RelatedContactId?: string | undefined;
+  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
 }
 export interface StartChatContactResponse {
-  ContactId?: string;
-  ParticipantId?: string;
-  ParticipantToken?: string;
-  ContinuedFromContactId?: string;
+  ContactId?: string | undefined;
+  ParticipantId?: string | undefined;
+  ParticipantToken?: string | undefined;
+  ContinuedFromContactId?: string | undefined;
 }
 export interface StartContactEvaluationRequest {
   InstanceId: string | undefined;
   ContactId: string | undefined;
   EvaluationFormId: string | undefined;
-  ClientToken?: string;
+  ClientToken?: string | undefined;
 }
 export interface StartContactEvaluationResponse {
   EvaluationId: string | undefined;
@@ -732,7 +736,7 @@ export declare const VoiceRecordingTrack: {
 export type VoiceRecordingTrack =
   (typeof VoiceRecordingTrack)[keyof typeof VoiceRecordingTrack];
 export interface VoiceRecordingConfiguration {
-  VoiceRecordingTrack?: VoiceRecordingTrack;
+  VoiceRecordingTrack?: VoiceRecordingTrack | undefined;
 }
 export interface StartContactRecordingRequest {
   InstanceId: string | undefined;
@@ -745,7 +749,7 @@ export interface StartContactStreamingRequest {
   InstanceId: string | undefined;
   ContactId: string | undefined;
   ChatStreamingConfiguration: ChatStreamingConfiguration | undefined;
-  ClientToken?: string;
+  ClientToken?: string | undefined;
 }
 export interface StartContactStreamingResponse {
   StreamingId: string | undefined;
@@ -755,22 +759,22 @@ export interface StartOutboundChatContactRequest {
   DestinationEndpoint: Endpoint | undefined;
   InstanceId: string | undefined;
   SegmentAttributes: Record<string, SegmentAttributeValue> | undefined;
-  Attributes?: Record<string, string>;
+  Attributes?: Record<string, string> | undefined;
   ContactFlowId: string | undefined;
-  ChatDurationInMinutes?: number;
-  ParticipantDetails?: ParticipantDetails;
-  InitialSystemMessage?: ChatMessage;
-  RelatedContactId?: string;
-  SupportedMessagingContentTypes?: string[];
-  ClientToken?: string;
+  ChatDurationInMinutes?: number | undefined;
+  ParticipantDetails?: ParticipantDetails | undefined;
+  InitialSystemMessage?: ChatMessage | undefined;
+  RelatedContactId?: string | undefined;
+  SupportedMessagingContentTypes?: string[] | undefined;
+  ClientToken?: string | undefined;
 }
 export interface StartOutboundChatContactResponse {
-  ContactId?: string;
+  ContactId?: string | undefined;
 }
 export declare class DestinationNotAllowedException extends __BaseException {
   readonly name: "DestinationNotAllowedException";
   readonly $fault: "client";
-  Message?: string;
+  Message?: string | undefined;
   constructor(
     opts: __ExceptionOptionType<DestinationNotAllowedException, __BaseException>
   );
@@ -778,7 +782,7 @@ export declare class DestinationNotAllowedException extends __BaseException {
 export declare class OutboundContactNotPermittedException extends __BaseException {
   readonly name: "OutboundContactNotPermittedException";
   readonly $fault: "client";
-  Message?: string;
+  Message?: string | undefined;
   constructor(
     opts: __ExceptionOptionType<
       OutboundContactNotPermittedException,
@@ -787,8 +791,8 @@ export declare class OutboundContactNotPermittedException extends __BaseExceptio
   );
 }
 export interface AnswerMachineDetectionConfig {
-  EnableAnswerMachineDetection?: boolean;
-  AwaitAnswerMachinePrompt?: boolean;
+  EnableAnswerMachineDetection?: boolean | undefined;
+  AwaitAnswerMachinePrompt?: boolean | undefined;
 }
 export declare const TrafficType: {
   readonly CAMPAIGN: "CAMPAIGN";
@@ -796,68 +800,68 @@ export declare const TrafficType: {
 };
 export type TrafficType = (typeof TrafficType)[keyof typeof TrafficType];
 export interface StartOutboundVoiceContactRequest {
-  Name?: string;
-  Description?: string;
-  References?: Record<string, Reference>;
-  RelatedContactId?: string;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  References?: Record<string, Reference> | undefined;
+  RelatedContactId?: string | undefined;
   DestinationPhoneNumber: string | undefined;
   ContactFlowId: string | undefined;
   InstanceId: string | undefined;
-  ClientToken?: string;
-  SourcePhoneNumber?: string;
-  QueueId?: string;
-  Attributes?: Record<string, string>;
-  AnswerMachineDetectionConfig?: AnswerMachineDetectionConfig;
-  CampaignId?: string;
-  TrafficType?: TrafficType;
+  ClientToken?: string | undefined;
+  SourcePhoneNumber?: string | undefined;
+  QueueId?: string | undefined;
+  Attributes?: Record<string, string> | undefined;
+  AnswerMachineDetectionConfig?: AnswerMachineDetectionConfig | undefined;
+  CampaignId?: string | undefined;
+  TrafficType?: TrafficType | undefined;
 }
 export interface StartOutboundVoiceContactResponse {
-  ContactId?: string;
+  ContactId?: string | undefined;
 }
 export interface StartScreenSharingRequest {
-  ClientToken?: string;
+  ClientToken?: string | undefined;
   InstanceId: string | undefined;
   ContactId: string | undefined;
 }
 export interface StartScreenSharingResponse {}
 export interface StartTaskContactRequest {
   InstanceId: string | undefined;
-  PreviousContactId?: string;
-  ContactFlowId?: string;
-  Attributes?: Record<string, string>;
+  PreviousContactId?: string | undefined;
+  ContactFlowId?: string | undefined;
+  Attributes?: Record<string, string> | undefined;
   Name: string | undefined;
-  References?: Record<string, Reference>;
-  Description?: string;
-  ClientToken?: string;
-  ScheduledTime?: Date;
-  TaskTemplateId?: string;
-  QuickConnectId?: string;
-  RelatedContactId?: string;
+  References?: Record<string, Reference> | undefined;
+  Description?: string | undefined;
+  ClientToken?: string | undefined;
+  ScheduledTime?: Date | undefined;
+  TaskTemplateId?: string | undefined;
+  QuickConnectId?: string | undefined;
+  RelatedContactId?: string | undefined;
 }
 export interface StartTaskContactResponse {
-  ContactId?: string;
+  ContactId?: string | undefined;
 }
 export interface StartWebRTCContactRequest {
-  Attributes?: Record<string, string>;
-  ClientToken?: string;
+  Attributes?: Record<string, string> | undefined;
+  ClientToken?: string | undefined;
   ContactFlowId: string | undefined;
   InstanceId: string | undefined;
-  AllowedCapabilities?: AllowedCapabilities;
+  AllowedCapabilities?: AllowedCapabilities | undefined;
   ParticipantDetails: ParticipantDetails | undefined;
-  RelatedContactId?: string;
-  References?: Record<string, Reference>;
-  Description?: string;
+  RelatedContactId?: string | undefined;
+  References?: Record<string, Reference> | undefined;
+  Description?: string | undefined;
 }
 export interface Attendee {
-  AttendeeId?: string;
-  JoinToken?: string;
+  AttendeeId?: string | undefined;
+  JoinToken?: string | undefined;
 }
 export interface MediaPlacement {
-  AudioHostUrl?: string;
-  AudioFallbackUrl?: string;
-  SignalingUrl?: string;
-  TurnControlUrl?: string;
-  EventIngestionUrl?: string;
+  AudioHostUrl?: string | undefined;
+  AudioFallbackUrl?: string | undefined;
+  SignalingUrl?: string | undefined;
+  TurnControlUrl?: string | undefined;
+  EventIngestionUrl?: string | undefined;
 }
 export declare const MeetingFeatureStatus: {
   readonly AVAILABLE: "AVAILABLE";
@@ -866,42 +870,42 @@ export declare const MeetingFeatureStatus: {
 export type MeetingFeatureStatus =
   (typeof MeetingFeatureStatus)[keyof typeof MeetingFeatureStatus];
 export interface AudioFeatures {
-  EchoReduction?: MeetingFeatureStatus;
+  EchoReduction?: MeetingFeatureStatus | undefined;
 }
 export interface MeetingFeaturesConfiguration {
-  Audio?: AudioFeatures;
+  Audio?: AudioFeatures | undefined;
 }
 export interface Meeting {
-  MediaRegion?: string;
-  MediaPlacement?: MediaPlacement;
-  MeetingFeatures?: MeetingFeaturesConfiguration;
-  MeetingId?: string;
+  MediaRegion?: string | undefined;
+  MediaPlacement?: MediaPlacement | undefined;
+  MeetingFeatures?: MeetingFeaturesConfiguration | undefined;
+  MeetingId?: string | undefined;
 }
 export interface ConnectionData {
-  Attendee?: Attendee;
-  Meeting?: Meeting;
+  Attendee?: Attendee | undefined;
+  Meeting?: Meeting | undefined;
 }
 export interface StartWebRTCContactResponse {
-  ConnectionData?: ConnectionData;
-  ContactId?: string;
-  ParticipantId?: string;
-  ParticipantToken?: string;
+  ConnectionData?: ConnectionData | undefined;
+  ContactId?: string | undefined;
+  ParticipantId?: string | undefined;
+  ParticipantToken?: string | undefined;
 }
 export declare class ContactNotFoundException extends __BaseException {
   readonly name: "ContactNotFoundException";
   readonly $fault: "client";
-  Message?: string;
+  Message?: string | undefined;
   constructor(
     opts: __ExceptionOptionType<ContactNotFoundException, __BaseException>
   );
 }
 export interface DisconnectReason {
-  Code?: string;
+  Code?: string | undefined;
 }
 export interface StopContactRequest {
   ContactId: string | undefined;
   InstanceId: string | undefined;
-  DisconnectReason?: DisconnectReason;
+  DisconnectReason?: DisconnectReason | undefined;
 }
 export interface StopContactResponse {}
 export interface StopContactRecordingRequest {
@@ -917,13 +921,13 @@ export interface StopContactStreamingRequest {
 }
 export interface StopContactStreamingResponse {}
 export interface EvaluationAnswerInput {
-  Value?: EvaluationAnswerData;
+  Value?: EvaluationAnswerData | undefined;
 }
 export interface SubmitContactEvaluationRequest {
   InstanceId: string | undefined;
   EvaluationId: string | undefined;
-  Answers?: Record<string, EvaluationAnswerInput>;
-  Notes?: Record<string, EvaluationNote>;
+  Answers?: Record<string, EvaluationAnswerInput> | undefined;
+  Notes?: Record<string, EvaluationNote> | undefined;
 }
 export interface SubmitContactEvaluationResponse {
   EvaluationId: string | undefined;
@@ -948,14 +952,14 @@ export interface TagResourceRequest {
 export interface TransferContactRequest {
   InstanceId: string | undefined;
   ContactId: string | undefined;
-  QueueId?: string;
-  UserId?: string;
+  QueueId?: string | undefined;
+  UserId?: string | undefined;
   ContactFlowId: string | undefined;
-  ClientToken?: string;
+  ClientToken?: string | undefined;
 }
 export interface TransferContactResponse {
-  ContactId?: string;
-  ContactArn?: string;
+  ContactId?: string | undefined;
+  ContactArn?: string | undefined;
 }
 export interface UntagContactRequest {
   ContactId: string | undefined;
@@ -970,27 +974,27 @@ export interface UntagResourceRequest {
 export interface UpdateAgentStatusRequest {
   InstanceId: string | undefined;
   AgentStatusId: string | undefined;
-  Name?: string;
-  Description?: string;
-  State?: AgentStatusState;
-  DisplayOrder?: number;
-  ResetOrderNumber?: boolean;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  State?: AgentStatusState | undefined;
+  DisplayOrder?: number | undefined;
+  ResetOrderNumber?: boolean | undefined;
 }
 export interface UpdateAuthenticationProfileRequest {
   AuthenticationProfileId: string | undefined;
   InstanceId: string | undefined;
-  Name?: string;
-  Description?: string;
-  AllowedIps?: string[];
-  BlockedIps?: string[];
-  PeriodicSessionDuration?: number;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  AllowedIps?: string[] | undefined;
+  BlockedIps?: string[] | undefined;
+  PeriodicSessionDuration?: number | undefined;
 }
 export interface UpdateContactRequest {
   InstanceId: string | undefined;
   ContactId: string | undefined;
-  Name?: string;
-  Description?: string;
-  References?: Record<string, Reference>;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  References?: Record<string, Reference> | undefined;
 }
 export interface UpdateContactResponse {}
 export interface UpdateContactAttributesRequest {
@@ -1002,8 +1006,8 @@ export interface UpdateContactAttributesResponse {}
 export interface UpdateContactEvaluationRequest {
   InstanceId: string | undefined;
   EvaluationId: string | undefined;
-  Answers?: Record<string, EvaluationAnswerInput>;
-  Notes?: Record<string, EvaluationNote>;
+  Answers?: Record<string, EvaluationAnswerInput> | undefined;
+  Notes?: Record<string, EvaluationNote> | undefined;
 }
 export interface UpdateContactEvaluationResponse {
   EvaluationId: string | undefined;
@@ -1018,9 +1022,9 @@ export interface UpdateContactFlowContentResponse {}
 export interface UpdateContactFlowMetadataRequest {
   InstanceId: string | undefined;
   ContactFlowId: string | undefined;
-  Name?: string;
-  Description?: string;
-  ContactFlowState?: ContactFlowState;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  ContactFlowState?: ContactFlowState | undefined;
 }
 export interface UpdateContactFlowMetadataResponse {}
 export interface UpdateContactFlowModuleContentRequest {
@@ -1032,20 +1036,20 @@ export interface UpdateContactFlowModuleContentResponse {}
 export interface UpdateContactFlowModuleMetadataRequest {
   InstanceId: string | undefined;
   ContactFlowModuleId: string | undefined;
-  Name?: string;
-  Description?: string;
-  State?: ContactFlowModuleState;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  State?: ContactFlowModuleState | undefined;
 }
 export interface UpdateContactFlowModuleMetadataResponse {}
 export interface UpdateContactFlowNameRequest {
   InstanceId: string | undefined;
   ContactFlowId: string | undefined;
-  Name?: string;
-  Description?: string;
+  Name?: string | undefined;
+  Description?: string | undefined;
 }
 export interface UpdateContactFlowNameResponse {}
 export interface RoutingCriteriaInputStepExpiry {
-  DurationInSeconds?: number;
+  DurationInSeconds?: number | undefined;
 }
 export interface UpdateContactRoutingDataResponse {}
 export interface UpdateContactScheduleRequest {
@@ -1062,10 +1066,10 @@ export interface UpdateEvaluationFormResponse {
 export interface UpdateHoursOfOperationRequest {
   InstanceId: string | undefined;
   HoursOfOperationId: string | undefined;
-  Name?: string;
-  Description?: string;
-  TimeZone?: string;
-  Config?: HoursOfOperationConfig[];
+  Name?: string | undefined;
+  Description?: string | undefined;
+  TimeZone?: string | undefined;
+  Config?: HoursOfOperationConfig[] | undefined;
 }
 export interface UpdateInstanceAttributeRequest {
   InstanceId: string | undefined;
@@ -1159,34 +1163,34 @@ export interface UpdateParticipantRoleConfigRequest {
 export interface UpdateParticipantRoleConfigResponse {}
 export interface UpdatePhoneNumberRequest {
   PhoneNumberId: string | undefined;
-  TargetArn?: string;
-  InstanceId?: string;
-  ClientToken?: string;
+  TargetArn?: string | undefined;
+  InstanceId?: string | undefined;
+  ClientToken?: string | undefined;
 }
 export interface UpdatePhoneNumberResponse {
-  PhoneNumberId?: string;
-  PhoneNumberArn?: string;
+  PhoneNumberId?: string | undefined;
+  PhoneNumberArn?: string | undefined;
 }
 export interface UpdatePhoneNumberMetadataRequest {
   PhoneNumberId: string | undefined;
-  PhoneNumberDescription?: string;
-  ClientToken?: string;
+  PhoneNumberDescription?: string | undefined;
+  ClientToken?: string | undefined;
 }
 export interface UpdatePredefinedAttributeRequest {
   InstanceId: string | undefined;
   Name: string | undefined;
-  Values?: PredefinedAttributeValues;
+  Values?: PredefinedAttributeValues | undefined;
 }
 export interface UpdatePromptRequest {
   InstanceId: string | undefined;
   PromptId: string | undefined;
-  Name?: string;
-  Description?: string;
-  S3Uri?: string;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  S3Uri?: string | undefined;
 }
 export interface UpdatePromptResponse {
-  PromptARN?: string;
-  PromptId?: string;
+  PromptARN?: string | undefined;
+  PromptId?: string | undefined;
 }
 export interface UpdateQueueHoursOfOperationRequest {
   InstanceId: string | undefined;
@@ -1196,13 +1200,13 @@ export interface UpdateQueueHoursOfOperationRequest {
 export interface UpdateQueueMaxContactsRequest {
   InstanceId: string | undefined;
   QueueId: string | undefined;
-  MaxContacts?: number;
+  MaxContacts?: number | undefined;
 }
 export interface UpdateQueueNameRequest {
   InstanceId: string | undefined;
   QueueId: string | undefined;
-  Name?: string;
-  Description?: string;
+  Name?: string | undefined;
+  Description?: string | undefined;
 }
 export interface UpdateQueueOutboundCallerConfigRequest {
   InstanceId: string | undefined;
@@ -1222,8 +1226,8 @@ export interface UpdateQuickConnectConfigRequest {
 export interface UpdateQuickConnectNameRequest {
   InstanceId: string | undefined;
   QuickConnectId: string | undefined;
-  Name?: string;
-  Description?: string;
+  Name?: string | undefined;
+  Description?: string | undefined;
 }
 export interface UpdateRoutingProfileAgentAvailabilityTimerRequest {
   InstanceId: string | undefined;
@@ -1243,8 +1247,8 @@ export interface UpdateRoutingProfileDefaultOutboundQueueRequest {
 export interface UpdateRoutingProfileNameRequest {
   InstanceId: string | undefined;
   RoutingProfileId: string | undefined;
-  Name?: string;
-  Description?: string;
+  Name?: string | undefined;
+  Description?: string | undefined;
 }
 export interface UpdateRoutingProfileQueuesRequest {
   InstanceId: string | undefined;
@@ -1260,50 +1264,50 @@ export interface UpdateRuleRequest {
   PublishStatus: RulePublishStatus | undefined;
 }
 export interface UpdateSecurityProfileRequest {
-  Description?: string;
-  Permissions?: string[];
+  Description?: string | undefined;
+  Permissions?: string[] | undefined;
   SecurityProfileId: string | undefined;
   InstanceId: string | undefined;
-  AllowedAccessControlTags?: Record<string, string>;
-  TagRestrictedResources?: string[];
-  Applications?: Application[];
-  HierarchyRestrictedResources?: string[];
-  AllowedAccessControlHierarchyGroupId?: string;
+  AllowedAccessControlTags?: Record<string, string> | undefined;
+  TagRestrictedResources?: string[] | undefined;
+  Applications?: Application[] | undefined;
+  HierarchyRestrictedResources?: string[] | undefined;
+  AllowedAccessControlHierarchyGroupId?: string | undefined;
 }
 export interface UpdateTaskTemplateRequest {
   TaskTemplateId: string | undefined;
   InstanceId: string | undefined;
-  Name?: string;
-  Description?: string;
-  ContactFlowId?: string;
-  Constraints?: TaskTemplateConstraints;
-  Defaults?: TaskTemplateDefaults;
-  Status?: TaskTemplateStatus;
-  Fields?: TaskTemplateField[];
+  Name?: string | undefined;
+  Description?: string | undefined;
+  ContactFlowId?: string | undefined;
+  Constraints?: TaskTemplateConstraints | undefined;
+  Defaults?: TaskTemplateDefaults | undefined;
+  Status?: TaskTemplateStatus | undefined;
+  Fields?: TaskTemplateField[] | undefined;
 }
 export interface UpdateTaskTemplateResponse {
-  InstanceId?: string;
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  Description?: string;
-  ContactFlowId?: string;
-  Constraints?: TaskTemplateConstraints;
-  Defaults?: TaskTemplateDefaults;
-  Fields?: TaskTemplateField[];
-  Status?: TaskTemplateStatus;
-  LastModifiedTime?: Date;
-  CreatedTime?: Date;
+  InstanceId?: string | undefined;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  ContactFlowId?: string | undefined;
+  Constraints?: TaskTemplateConstraints | undefined;
+  Defaults?: TaskTemplateDefaults | undefined;
+  Fields?: TaskTemplateField[] | undefined;
+  Status?: TaskTemplateStatus | undefined;
+  LastModifiedTime?: Date | undefined;
+  CreatedTime?: Date | undefined;
 }
 export interface UpdateTrafficDistributionRequest {
   Id: string | undefined;
-  TelephonyConfig?: TelephonyConfig;
-  SignInConfig?: SignInConfig;
-  AgentConfig?: AgentConfig;
+  TelephonyConfig?: TelephonyConfig | undefined;
+  SignInConfig?: SignInConfig | undefined;
+  AgentConfig?: AgentConfig | undefined;
 }
 export interface UpdateTrafficDistributionResponse {}
 export interface UpdateUserHierarchyRequest {
-  HierarchyGroupId?: string;
+  HierarchyGroupId?: string | undefined;
   UserId: string | undefined;
   InstanceId: string | undefined;
 }
@@ -1316,11 +1320,11 @@ export interface HierarchyLevelUpdate {
   Name: string | undefined;
 }
 export interface HierarchyStructureUpdate {
-  LevelOne?: HierarchyLevelUpdate;
-  LevelTwo?: HierarchyLevelUpdate;
-  LevelThree?: HierarchyLevelUpdate;
-  LevelFour?: HierarchyLevelUpdate;
-  LevelFive?: HierarchyLevelUpdate;
+  LevelOne?: HierarchyLevelUpdate | undefined;
+  LevelTwo?: HierarchyLevelUpdate | undefined;
+  LevelThree?: HierarchyLevelUpdate | undefined;
+  LevelFour?: HierarchyLevelUpdate | undefined;
+  LevelFive?: HierarchyLevelUpdate | undefined;
 }
 export interface UpdateUserHierarchyStructureRequest {
   HierarchyStructure: HierarchyStructureUpdate | undefined;
@@ -1358,13 +1362,13 @@ export interface UpdateViewContentRequest {
   Content: ViewInputContent | undefined;
 }
 export interface UpdateViewContentResponse {
-  View?: View;
+  View?: View | undefined;
 }
 export interface UpdateViewMetadataRequest {
   InstanceId: string | undefined;
   ViewId: string | undefined;
-  Name?: string;
-  Description?: string;
+  Name?: string | undefined;
+  Description?: string | undefined;
 }
 export interface UpdateViewMetadataResponse {}
 export type EvaluationFormItem =
@@ -1397,35 +1401,35 @@ export declare namespace EvaluationFormItem {
 export interface EvaluationFormSection {
   Title: string | undefined;
   RefId: string | undefined;
-  Instructions?: string;
+  Instructions?: string | undefined;
   Items: EvaluationFormItem[] | undefined;
-  Weight?: number;
+  Weight?: number | undefined;
 }
 export interface AgentStatusSearchCriteria {
-  OrConditions?: AgentStatusSearchCriteria[];
-  AndConditions?: AgentStatusSearchCriteria[];
-  StringCondition?: StringCondition;
+  OrConditions?: AgentStatusSearchCriteria[] | undefined;
+  AndConditions?: AgentStatusSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
 export interface ContactFlowModuleSearchCriteria {
-  OrConditions?: ContactFlowModuleSearchCriteria[];
-  AndConditions?: ContactFlowModuleSearchCriteria[];
-  StringCondition?: StringCondition;
+  OrConditions?: ContactFlowModuleSearchCriteria[] | undefined;
+  AndConditions?: ContactFlowModuleSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
 export interface ContactFlowSearchCriteria {
-  OrConditions?: ContactFlowSearchCriteria[];
-  AndConditions?: ContactFlowSearchCriteria[];
-  StringCondition?: StringCondition;
-  TypeCondition?: ContactFlowType;
-  StateCondition?: ContactFlowState;
-  StatusCondition?: ContactFlowStatus;
+  OrConditions?: ContactFlowSearchCriteria[] | undefined;
+  AndConditions?: ContactFlowSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
+  TypeCondition?: ContactFlowType | undefined;
+  StateCondition?: ContactFlowState | undefined;
+  StatusCondition?: ContactFlowStatus | undefined;
 }
 export interface CreateEvaluationFormRequest {
   InstanceId: string | undefined;
   Title: string | undefined;
-  Description?: string;
+  Description?: string | undefined;
   Items: EvaluationFormItem[] | undefined;
-  ScoringStrategy?: EvaluationFormScoringStrategy;
-  ClientToken?: string;
+  ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
+  ClientToken?: string | undefined;
 }
 export interface EvaluationForm {
   EvaluationFormId: string | undefined;
@@ -1433,88 +1437,88 @@ export interface EvaluationForm {
   Locked: boolean | undefined;
   EvaluationFormArn: string | undefined;
   Title: string | undefined;
-  Description?: string;
+  Description?: string | undefined;
   Status: EvaluationFormVersionStatus | undefined;
   Items: EvaluationFormItem[] | undefined;
-  ScoringStrategy?: EvaluationFormScoringStrategy;
+  ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
   CreatedTime: Date | undefined;
   CreatedBy: string | undefined;
   LastModifiedTime: Date | undefined;
   LastModifiedBy: string | undefined;
-  Tags?: Record<string, string>;
+  Tags?: Record<string, string> | undefined;
 }
 export interface EvaluationFormContent {
   EvaluationFormVersion: number | undefined;
   EvaluationFormId: string | undefined;
   EvaluationFormArn: string | undefined;
   Title: string | undefined;
-  Description?: string;
+  Description?: string | undefined;
   Items: EvaluationFormItem[] | undefined;
-  ScoringStrategy?: EvaluationFormScoringStrategy;
+  ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
 }
 export interface Expression {
-  AttributeCondition?: AttributeCondition;
-  AndExpression?: Expression[];
-  OrExpression?: Expression[];
+  AttributeCondition?: AttributeCondition | undefined;
+  AndExpression?: Expression[] | undefined;
+  OrExpression?: Expression[] | undefined;
 }
 export interface HoursOfOperationSearchCriteria {
-  OrConditions?: HoursOfOperationSearchCriteria[];
-  AndConditions?: HoursOfOperationSearchCriteria[];
-  StringCondition?: StringCondition;
+  OrConditions?: HoursOfOperationSearchCriteria[] | undefined;
+  AndConditions?: HoursOfOperationSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
 export interface PredefinedAttributeSearchCriteria {
-  OrConditions?: PredefinedAttributeSearchCriteria[];
-  AndConditions?: PredefinedAttributeSearchCriteria[];
-  StringCondition?: StringCondition;
+  OrConditions?: PredefinedAttributeSearchCriteria[] | undefined;
+  AndConditions?: PredefinedAttributeSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
 export interface PromptSearchCriteria {
-  OrConditions?: PromptSearchCriteria[];
-  AndConditions?: PromptSearchCriteria[];
-  StringCondition?: StringCondition;
+  OrConditions?: PromptSearchCriteria[] | undefined;
+  AndConditions?: PromptSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
 export interface QueueSearchCriteria {
-  OrConditions?: QueueSearchCriteria[];
-  AndConditions?: QueueSearchCriteria[];
-  StringCondition?: StringCondition;
-  QueueTypeCondition?: SearchableQueueType;
+  OrConditions?: QueueSearchCriteria[] | undefined;
+  AndConditions?: QueueSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
+  QueueTypeCondition?: SearchableQueueType | undefined;
 }
 export interface QuickConnectSearchCriteria {
-  OrConditions?: QuickConnectSearchCriteria[];
-  AndConditions?: QuickConnectSearchCriteria[];
-  StringCondition?: StringCondition;
+  OrConditions?: QuickConnectSearchCriteria[] | undefined;
+  AndConditions?: QuickConnectSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
 export interface RoutingProfileSearchCriteria {
-  OrConditions?: RoutingProfileSearchCriteria[];
-  AndConditions?: RoutingProfileSearchCriteria[];
-  StringCondition?: StringCondition;
+  OrConditions?: RoutingProfileSearchCriteria[] | undefined;
+  AndConditions?: RoutingProfileSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
 export interface SecurityProfileSearchCriteria {
-  OrConditions?: SecurityProfileSearchCriteria[];
-  AndConditions?: SecurityProfileSearchCriteria[];
-  StringCondition?: StringCondition;
+  OrConditions?: SecurityProfileSearchCriteria[] | undefined;
+  AndConditions?: SecurityProfileSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
 export interface UpdateEvaluationFormRequest {
   InstanceId: string | undefined;
   EvaluationFormId: string | undefined;
   EvaluationFormVersion: number | undefined;
-  CreateNewVersion?: boolean;
+  CreateNewVersion?: boolean | undefined;
   Title: string | undefined;
-  Description?: string;
+  Description?: string | undefined;
   Items: EvaluationFormItem[] | undefined;
-  ScoringStrategy?: EvaluationFormScoringStrategy;
-  ClientToken?: string;
+  ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
+  ClientToken?: string | undefined;
 }
 export interface UserHierarchyGroupSearchCriteria {
-  OrConditions?: UserHierarchyGroupSearchCriteria[];
-  AndConditions?: UserHierarchyGroupSearchCriteria[];
-  StringCondition?: StringCondition;
+  OrConditions?: UserHierarchyGroupSearchCriteria[] | undefined;
+  AndConditions?: UserHierarchyGroupSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
 }
 export interface UserSearchCriteria {
-  OrConditions?: UserSearchCriteria[];
-  AndConditions?: UserSearchCriteria[];
-  StringCondition?: StringCondition;
-  ListCondition?: ListCondition;
-  HierarchyGroupCondition?: HierarchyGroupCondition;
+  OrConditions?: UserSearchCriteria[] | undefined;
+  AndConditions?: UserSearchCriteria[] | undefined;
+  StringCondition?: StringCondition | undefined;
+  ListCondition?: ListCondition | undefined;
+  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
 }
 export interface DescribeContactEvaluationResponse {
   Evaluation: Evaluation | undefined;
@@ -1524,148 +1528,148 @@ export interface DescribeEvaluationFormResponse {
   EvaluationForm: EvaluationForm | undefined;
 }
 export interface RoutingCriteriaInputStep {
-  Expiry?: RoutingCriteriaInputStepExpiry;
-  Expression?: Expression;
+  Expiry?: RoutingCriteriaInputStepExpiry | undefined;
+  Expression?: Expression | undefined;
 }
 export interface SearchAgentStatusesRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  SearchFilter?: AgentStatusSearchFilter;
-  SearchCriteria?: AgentStatusSearchCriteria;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: AgentStatusSearchFilter | undefined;
+  SearchCriteria?: AgentStatusSearchCriteria | undefined;
 }
 export interface SearchContactFlowModulesRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  SearchFilter?: ContactFlowModuleSearchFilter;
-  SearchCriteria?: ContactFlowModuleSearchCriteria;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: ContactFlowModuleSearchFilter | undefined;
+  SearchCriteria?: ContactFlowModuleSearchCriteria | undefined;
 }
 export interface SearchContactFlowsRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  SearchFilter?: ContactFlowSearchFilter;
-  SearchCriteria?: ContactFlowSearchCriteria;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: ContactFlowSearchFilter | undefined;
+  SearchCriteria?: ContactFlowSearchCriteria | undefined;
 }
 export interface SearchHoursOfOperationsRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  SearchFilter?: HoursOfOperationSearchFilter;
-  SearchCriteria?: HoursOfOperationSearchCriteria;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: HoursOfOperationSearchFilter | undefined;
+  SearchCriteria?: HoursOfOperationSearchCriteria | undefined;
 }
 export interface SearchPredefinedAttributesRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  SearchCriteria?: PredefinedAttributeSearchCriteria;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchCriteria?: PredefinedAttributeSearchCriteria | undefined;
 }
 export interface SearchPromptsRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  SearchFilter?: PromptSearchFilter;
-  SearchCriteria?: PromptSearchCriteria;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: PromptSearchFilter | undefined;
+  SearchCriteria?: PromptSearchCriteria | undefined;
 }
 export interface SearchQueuesRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  SearchFilter?: QueueSearchFilter;
-  SearchCriteria?: QueueSearchCriteria;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: QueueSearchFilter | undefined;
+  SearchCriteria?: QueueSearchCriteria | undefined;
 }
 export interface SearchQuickConnectsRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  SearchFilter?: QuickConnectSearchFilter;
-  SearchCriteria?: QuickConnectSearchCriteria;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: QuickConnectSearchFilter | undefined;
+  SearchCriteria?: QuickConnectSearchCriteria | undefined;
 }
 export interface SearchRoutingProfilesRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  SearchFilter?: RoutingProfileSearchFilter;
-  SearchCriteria?: RoutingProfileSearchCriteria;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: RoutingProfileSearchFilter | undefined;
+  SearchCriteria?: RoutingProfileSearchCriteria | undefined;
 }
 export interface SearchSecurityProfilesRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  SearchCriteria?: SecurityProfileSearchCriteria;
-  SearchFilter?: SecurityProfilesSearchFilter;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchCriteria?: SecurityProfileSearchCriteria | undefined;
+  SearchFilter?: SecurityProfilesSearchFilter | undefined;
 }
 export interface SearchUserHierarchyGroupsRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  SearchFilter?: UserHierarchyGroupSearchFilter;
-  SearchCriteria?: UserHierarchyGroupSearchCriteria;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: UserHierarchyGroupSearchFilter | undefined;
+  SearchCriteria?: UserHierarchyGroupSearchCriteria | undefined;
 }
 export interface SearchUsersRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  SearchFilter?: UserSearchFilter;
-  SearchCriteria?: UserSearchCriteria;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchFilter?: UserSearchFilter | undefined;
+  SearchCriteria?: UserSearchCriteria | undefined;
 }
 export interface Step {
-  Expiry?: Expiry;
-  Expression?: Expression;
-  Status?: RoutingCriteriaStepStatus;
+  Expiry?: Expiry | undefined;
+  Expression?: Expression | undefined;
+  Status?: RoutingCriteriaStepStatus | undefined;
 }
 export interface RoutingCriteria {
-  Steps?: Step[];
-  ActivationTimestamp?: Date;
-  Index?: number;
+  Steps?: Step[] | undefined;
+  ActivationTimestamp?: Date | undefined;
+  Index?: number | undefined;
 }
 export interface RoutingCriteriaInput {
-  Steps?: RoutingCriteriaInputStep[];
+  Steps?: RoutingCriteriaInputStep[] | undefined;
 }
 export interface Contact {
-  Arn?: string;
-  Id?: string;
-  InitialContactId?: string;
-  PreviousContactId?: string;
-  InitiationMethod?: ContactInitiationMethod;
-  Name?: string;
-  Description?: string;
-  Channel?: Channel;
-  QueueInfo?: QueueInfo;
-  AgentInfo?: AgentInfo;
-  InitiationTimestamp?: Date;
-  DisconnectTimestamp?: Date;
-  LastUpdateTimestamp?: Date;
-  LastPausedTimestamp?: Date;
-  LastResumedTimestamp?: Date;
-  TotalPauseCount?: number;
-  TotalPauseDurationInSeconds?: number;
-  ScheduledTimestamp?: Date;
-  RelatedContactId?: string;
-  WisdomInfo?: WisdomInfo;
-  QueueTimeAdjustmentSeconds?: number;
-  QueuePriority?: number;
-  Tags?: Record<string, string>;
-  ConnectedToSystemTimestamp?: Date;
-  RoutingCriteria?: RoutingCriteria;
-  Customer?: Customer;
-  Campaign?: Campaign;
-  AnsweringMachineDetectionStatus?: AnsweringMachineDetectionStatus;
-  CustomerVoiceActivity?: CustomerVoiceActivity;
-  QualityMetrics?: QualityMetrics;
-  DisconnectDetails?: DisconnectDetails;
-  SegmentAttributes?: Record<string, SegmentAttributeValue>;
+  Arn?: string | undefined;
+  Id?: string | undefined;
+  InitialContactId?: string | undefined;
+  PreviousContactId?: string | undefined;
+  InitiationMethod?: ContactInitiationMethod | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  Channel?: Channel | undefined;
+  QueueInfo?: QueueInfo | undefined;
+  AgentInfo?: AgentInfo | undefined;
+  InitiationTimestamp?: Date | undefined;
+  DisconnectTimestamp?: Date | undefined;
+  LastUpdateTimestamp?: Date | undefined;
+  LastPausedTimestamp?: Date | undefined;
+  LastResumedTimestamp?: Date | undefined;
+  TotalPauseCount?: number | undefined;
+  TotalPauseDurationInSeconds?: number | undefined;
+  ScheduledTimestamp?: Date | undefined;
+  RelatedContactId?: string | undefined;
+  WisdomInfo?: WisdomInfo | undefined;
+  QueueTimeAdjustmentSeconds?: number | undefined;
+  QueuePriority?: number | undefined;
+  Tags?: Record<string, string> | undefined;
+  ConnectedToSystemTimestamp?: Date | undefined;
+  RoutingCriteria?: RoutingCriteria | undefined;
+  Customer?: Customer | undefined;
+  Campaign?: Campaign | undefined;
+  AnsweringMachineDetectionStatus?: AnsweringMachineDetectionStatus | undefined;
+  CustomerVoiceActivity?: CustomerVoiceActivity | undefined;
+  QualityMetrics?: QualityMetrics | undefined;
+  DisconnectDetails?: DisconnectDetails | undefined;
+  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
 }
 export interface UpdateContactRoutingDataRequest {
   InstanceId: string | undefined;
   ContactId: string | undefined;
-  QueueTimeAdjustmentSeconds?: number;
-  QueuePriority?: number;
-  RoutingCriteria?: RoutingCriteriaInput;
+  QueueTimeAdjustmentSeconds?: number | undefined;
+  QueuePriority?: number | undefined;
+  RoutingCriteria?: RoutingCriteriaInput | undefined;
 }
 export interface DescribeContactResponse {
-  Contact?: Contact;
+  Contact?: Contact | undefined;
 }
 export declare const ViewSummaryFilterSensitiveLog: (obj: ViewSummary) => any;
 export declare const ListViewsResponseFilterSensitiveLog: (