@aws-sdk/client-connect 3.686.0 → 3.691.0

package/dist-types/models/models_2.d.ts

@@ -10,7 +10,7 @@ export interface ListTagsForResourceResponse {
      * <p>Information about the tags.</p>
      * @public
      */
-    tags?: Record<string, string>;
+    tags?: Record<string, string> | undefined;
 }
 /**
  * @public
@@ -30,7 +30,7 @@ export interface ListTaskTemplatesRequest {
      *          </important>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      *          <important>
@@ -38,19 +38,19 @@ export interface ListTaskTemplatesRequest {
      *          </important>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
      * Tasks can only be created from <code>ACTIVE</code> templates.
      * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created.</p>
      * @public
      */
-    Status?: TaskTemplateStatus;
+    Status?: TaskTemplateStatus | undefined;
     /**
      * <p>The name of the task template.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
 }
 /**
  * <p>Contains summary information about the task template.</p>
@@ -61,39 +61,39 @@ export interface TaskTemplateMetadata {
      * <p>A unique identifier for the task template.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the task template.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the task template.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the task template.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
      * Tasks can only be created from <code>ACTIVE</code> templates.
      * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created.</p>
      * @public
      */
-    Status?: TaskTemplateStatus;
+    Status?: TaskTemplateStatus | undefined;
     /**
      * <p>The timestamp when the task template was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The timestamp when the task template was created.</p>
      * @public
      */
-    CreatedTime?: Date;
+    CreatedTime?: Date | undefined;
 }
 /**
  * @public
@@ -103,7 +103,7 @@ export interface ListTaskTemplatesResponse {
      * <p>Provides details about a list of task templates belonging to an instance.</p>
      * @public
      */
-    TaskTemplates?: TaskTemplateMetadata[];
+    TaskTemplates?: TaskTemplateMetadata[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      *          <important>
@@ -111,7 +111,7 @@ export interface ListTaskTemplatesResponse {
      *          </important>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -121,18 +121,18 @@ export interface ListTrafficDistributionGroupsRequest {
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    InstanceId?: string;
+    InstanceId?: string | undefined;
 }
 /**
  * <p>Information about traffic distribution groups.</p>
@@ -145,22 +145,22 @@ export interface TrafficDistributionGroupSummary {
      * The ARN must be provided if the call is from the replicated Region.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the traffic distribution group.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
      * @public
      */
-    InstanceArn?: string;
+    InstanceArn?: string | undefined;
     /**
      * <p>The status of the traffic distribution group. </p>
      *          <ul>
@@ -194,7 +194,7 @@ export interface TrafficDistributionGroupSummary {
      *          </ul>
      * @public
      */
-    Status?: TrafficDistributionGroupStatus;
+    Status?: TrafficDistributionGroupStatus | undefined;
     /**
      * <p>Whether this is the default traffic distribution group created during instance
      *    replication. The default traffic distribution group cannot be deleted by the
@@ -202,7 +202,7 @@ export interface TrafficDistributionGroupSummary {
      *    part of the process for deleting a replica.</p>
      * @public
      */
-    IsDefault?: boolean;
+    IsDefault?: boolean | undefined;
 }
 /**
  * @public
@@ -212,12 +212,12 @@ export interface ListTrafficDistributionGroupsResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>A list of traffic distribution groups.</p>
      * @public
      */
-    TrafficDistributionGroupSummaryList?: TrafficDistributionGroupSummary[];
+    TrafficDistributionGroupSummaryList?: TrafficDistributionGroupSummary[] | undefined;
 }
 /**
  * @public
@@ -234,13 +234,13 @@ export interface ListTrafficDistributionGroupUsersRequest {
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * <p>Summary information about a traffic distribution group user.</p>
@@ -251,7 +251,7 @@ export interface TrafficDistributionGroupUserSummary {
      * <p>The identifier for the user. This can be the ID or the ARN of the user.</p>
      * @public
      */
-    UserId?: string;
+    UserId?: string | undefined;
 }
 /**
  * @public
@@ -261,12 +261,12 @@ export interface ListTrafficDistributionGroupUsersResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>A list of traffic distribution group users.</p>
      * @public
      */
-    TrafficDistributionGroupUserSummaryList?: TrafficDistributionGroupUserSummary[];
+    TrafficDistributionGroupUserSummaryList?: TrafficDistributionGroupUserSummary[] | undefined;
 }
 /**
  * <p>Provides summary information about the use cases for the specified integration
@@ -289,12 +289,12 @@ export interface ListUseCasesRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Contains the
@@ -307,18 +307,18 @@ export interface UseCase {
      * <p>The identifier for the use case.</p>
      * @public
      */
-    UseCaseId?: string;
+    UseCaseId?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) for the use case.</p>
      * @public
      */
-    UseCaseArn?: string;
+    UseCaseArn?: string | undefined;
     /**
      * <p>The type of use case to associate to the integration association. Each integration
      *    association can have only one of each use case type.</p>
      * @public
      */
-    UseCaseType?: UseCaseType;
+    UseCaseType?: UseCaseType | undefined;
 }
 /**
  * @public
@@ -328,12 +328,12 @@ export interface ListUseCasesResponse {
      * <p>The use cases.</p>
      * @public
      */
-    UseCaseSummaryList?: UseCase[];
+    UseCaseSummaryList?: UseCase[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -349,12 +349,12 @@ export interface ListUserHierarchyGroupsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * @public
@@ -364,12 +364,12 @@ export interface ListUserHierarchyGroupsResponse {
      * <p>Information about the hierarchy groups.</p>
      * @public
      */
-    UserHierarchyGroupSummaryList?: HierarchyGroupSummary[];
+    UserHierarchyGroupSummaryList?: HierarchyGroupSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -391,12 +391,12 @@ export interface ListUserProficienciesRequest {
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * @public
@@ -406,22 +406,22 @@ export interface ListUserProficienciesResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>Information about the user proficiencies.</p>
      * @public
      */
-    UserProficiencyList?: UserProficiency[];
+    UserProficiencyList?: UserProficiency[] | undefined;
     /**
      * <p>The last time that the user's proficiencies are were modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The region in which a user's proficiencies were last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -437,12 +437,12 @@ export interface ListUsersRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Contains summary information about a user.</p>
@@ -453,27 +453,27 @@ export interface UserSummary {
      * <p>The identifier of the user account.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the user account.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The Amazon Connect user name of the user account.</p>
      * @public
      */
-    Username?: string;
+    Username?: string | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -483,12 +483,12 @@ export interface ListUsersResponse {
      * <p>Information about the users.</p>
      * @public
      */
-    UserSummaryList?: UserSummary[];
+    UserSummaryList?: UserSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -504,18 +504,18 @@ export interface ListViewsRequest {
      * <p>The type of the view.</p>
      * @public
      */
-    Type?: ViewType;
+    Type?: ViewType | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous response in
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>A summary of a view's metadata.</p>
@@ -526,33 +526,33 @@ export interface ViewSummary {
      * <p>The identifier of the view.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the view.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the view.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The type of the view.</p>
      * @public
      */
-    Type?: ViewType;
+    Type?: ViewType | undefined;
     /**
      * <p>Indicates the view status as either <code>SAVED</code> or <code>PUBLISHED</code>. The
      *     <code>PUBLISHED</code> status will initiate validation on the content.</p>
      * @public
      */
-    Status?: ViewStatus;
+    Status?: ViewStatus | undefined;
     /**
      * <p>The description of the view.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
 }
 /**
  * @public
@@ -562,13 +562,13 @@ export interface ListViewsResponse {
      * <p>A list of view summaries.</p>
      * @public
      */
-    ViewsSummaryList?: ViewSummary[];
+    ViewsSummaryList?: ViewSummary[] | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous response in
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -591,12 +591,12 @@ export interface ListViewVersionsRequest {
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>A summary of a view version's metadata.</p>
@@ -607,37 +607,37 @@ export interface ViewVersionSummary {
      * <p>The identifier of the view version.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the view version.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The description of the view version.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The name of the view version.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The type of the view version.</p>
      * @public
      */
-    Type?: ViewType;
+    Type?: ViewType | undefined;
     /**
      * <p>The sequentially incremented version of the view version.</p>
      * @public
      */
-    Version?: number;
+    Version?: number | undefined;
     /**
      * <p>The description of the view version.</p>
      * @public
      */
-    VersionDescription?: string;
+    VersionDescription?: string | undefined;
 }
 /**
  * @public
@@ -647,13 +647,13 @@ export interface ListViewVersionsResponse {
      * <p>A list of view version summaries.</p>
      * @public
      */
-    ViewVersionSummaryList?: ViewVersionSummary[];
+    ViewVersionSummaryList?: ViewVersionSummary[] | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous response in
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -681,7 +681,7 @@ export interface MonitorContactRequest {
      *    barge is enabled.</p>
      * @public
      */
-    AllowedMonitorCapabilities?: MonitorCapability[];
+    AllowedMonitorCapabilities?: MonitorCapability[] | undefined;
     /**
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
@@ -689,7 +689,7 @@ export interface MonitorContactRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
 }
 /**
  * @public
@@ -699,12 +699,12 @@ export interface MonitorContactResponse {
      * <p>The identifier of the contact.</p>
      * @public
      */
-    ContactId?: string;
+    ContactId?: string | undefined;
     /**
      * <p>The ARN of the contact.</p>
      * @public
      */
-    ContactArn?: string;
+    ContactArn?: string | undefined;
 }
 /**
  * <p>Operation cannot be performed at this time as there is a conflict with another operation or
@@ -714,7 +714,7 @@ export interface MonitorContactResponse {
 export declare class ConflictException extends __BaseException {
     readonly name: "ConflictException";
     readonly $fault: "client";
-    Message?: string;
+    Message?: string | undefined;
     /**
      * @internal
      */
@@ -739,7 +739,7 @@ export interface PauseContactRequest {
      * <p>The identifier of the flow.</p>
      * @public
      */
-    ContactFlowId?: string;
+    ContactFlowId?: string | undefined;
 }
 /**
  * @public
@@ -787,7 +787,7 @@ export interface ReleasePhoneNumberRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
 }
 /**
  * @public
@@ -810,7 +810,7 @@ export interface ReplicateInstanceRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
     /**
      * <p>The alias for the replicated instance. The <code>ReplicaAlias</code> must be unique.</p>
      * @public
@@ -827,12 +827,12 @@ export interface ReplicateInstanceResponse {
      *    replicated from.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the replicated instance.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
 }
 /**
  * @public
@@ -853,7 +853,7 @@ export interface ResumeContactRequest {
      * <p>The identifier of the flow.</p>
      * @public
      */
-    ContactFlowId?: string;
+    ContactFlowId?: string | undefined;
 }
 /**
  * @public
@@ -894,17 +894,17 @@ export interface SearchAgentStatusesResponse {
      * <p>The search criteria to be used to return agent statuses.</p>
      * @public
      */
-    AgentStatuses?: AgentStatus[];
+    AgentStatuses?: AgentStatus[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The total number of agent statuses which matched your search query.</p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * @public
@@ -914,14 +914,14 @@ export interface SearchAvailablePhoneNumbersRequest {
      * <p>The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through. You must enter <code>InstanceId</code> or <code>TargetArn</code>. </p>
      * @public
      */
-    TargetArn?: string;
+    TargetArn?: string | undefined;
     /**
      * <p>The identifier of the Amazon Connect instance that phone numbers are claimed to. You
      *    can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the
      *     instance ID</a> in the Amazon Resource Name (ARN) of the instance. You must enter <code>InstanceId</code> or <code>TargetArn</code>. </p>
      * @public
      */
-    InstanceId?: string;
+    InstanceId?: string | undefined;
     /**
      * <p>The ISO country code.</p>
      * @public
@@ -936,18 +936,18 @@ export interface SearchAvailablePhoneNumbersRequest {
      * <p>The prefix of the phone number. If provided, it must contain <code>+</code> as part of the country code.</p>
      * @public
      */
-    PhoneNumberPrefix?: string;
+    PhoneNumberPrefix?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * <p>Information about available phone numbers.</p>
@@ -958,17 +958,17 @@ export interface AvailableNumberSummary {
      * <p>The phone number. Phone numbers are formatted <code>[+] [country code] [subscriber number including area code]</code>.</p>
      * @public
      */
-    PhoneNumber?: string;
+    PhoneNumber?: string | undefined;
     /**
      * <p>The ISO country code.</p>
      * @public
      */
-    PhoneNumberCountryCode?: PhoneNumberCountryCode;
+    PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
     /**
      * <p>The type of phone number.</p>
      * @public
      */
-    PhoneNumberType?: PhoneNumberType;
+    PhoneNumberType?: PhoneNumberType | undefined;
 }
 /**
  * @public
@@ -978,12 +978,12 @@ export interface SearchAvailablePhoneNumbersResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>A list of available phone numbers that you can claim to your Amazon Connect instance or traffic distribution group.</p>
      * @public
      */
-    AvailableNumbersList?: AvailableNumberSummary[];
+    AvailableNumbersList?: AvailableNumberSummary[] | undefined;
 }
 /**
  * <p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>.
@@ -1006,18 +1006,18 @@ export interface ControlPlaneTagFilter {
      *   </p>
      * @public
      */
-    OrConditions?: TagCondition[][];
+    OrConditions?: TagCondition[][] | undefined;
     /**
      * <p>A list of conditions which would be applied together with an <code>AND</code>
      *    condition.</p>
      * @public
      */
-    AndConditions?: TagCondition[];
+    AndConditions?: TagCondition[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a tag condition. </p>
      * @public
      */
-    TagCondition?: TagCondition;
+    TagCondition?: TagCondition | undefined;
 }
 /**
  * <p>The search criteria to be used to return flow modules.</p>
@@ -1039,7 +1039,7 @@ export interface ContactFlowModuleSearchFilter {
      *          </ul>
      * @public
      */
-    TagFilter?: ControlPlaneTagFilter;
+    TagFilter?: ControlPlaneTagFilter | undefined;
 }
 /**
  * @public
@@ -1049,17 +1049,17 @@ export interface SearchContactFlowModulesResponse {
      * <p>The search criteria to be used to return contact flow modules.</p>
      * @public
      */
-    ContactFlowModules?: ContactFlowModule[];
+    ContactFlowModules?: ContactFlowModule[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The total number of contact flows which matched your search query.</p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * <p>Filters to be applied to search results.</p>
@@ -1081,7 +1081,7 @@ export interface ContactFlowSearchFilter {
      *          </ul>
      * @public
      */
-    TagFilter?: ControlPlaneTagFilter;
+    TagFilter?: ControlPlaneTagFilter | undefined;
 }
 /**
  * @public
@@ -1091,17 +1091,17 @@ export interface SearchContactFlowsResponse {
      * <p>Information about the flows.</p>
      * @public
      */
-    ContactFlows?: ContactFlow[];
+    ContactFlows?: ContactFlow[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The total number of contact flows which matched your search query.</p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * @public
@@ -1154,7 +1154,7 @@ export interface Transcript {
      * <p>The match type combining search criteria using multiple transcript criteria.</p>
      * @public
      */
-    MatchType?: SearchContactsMatchType;
+    MatchType?: SearchContactsMatchType | undefined;
 }
 /**
  * <p>A structure that defines search criteria for contacts using analysis outputs from Amazon
@@ -1166,7 +1166,7 @@ export interface ContactAnalysis {
      * <p>Search criteria based on transcript analyzed by Amazon Connect Contact Lens.</p>
      * @public
      */
-    Transcript?: Transcript;
+    Transcript?: Transcript | undefined;
 }
 /**
  * <p>The search criteria based on user-defned contact attribute key and values to search
@@ -1202,7 +1202,7 @@ export interface SearchableContactAttributes {
      *    attributes.</p>
      * @public
      */
-    MatchType?: SearchContactsMatchType;
+    MatchType?: SearchContactsMatchType | undefined;
 }
 /**
  * <p>A structure of search criteria to be used to return contacts.</p>
@@ -1213,32 +1213,32 @@ export interface SearchCriteria {
      * <p>The identifiers of agents who handled the contacts.</p>
      * @public
      */
-    AgentIds?: string[];
+    AgentIds?: string[] | undefined;
     /**
      * <p>The agent hierarchy groups of the agent at the time of handling the contact.</p>
      * @public
      */
-    AgentHierarchyGroups?: AgentHierarchyGroups;
+    AgentHierarchyGroups?: AgentHierarchyGroups | undefined;
     /**
      * <p>The list of channels associated with contacts.</p>
      * @public
      */
-    Channels?: Channel[];
+    Channels?: Channel[] | undefined;
     /**
      * <p>Search criteria based on analysis outputs from Amazon Connect Contact Lens.</p>
      * @public
      */
-    ContactAnalysis?: ContactAnalysis;
+    ContactAnalysis?: ContactAnalysis | undefined;
     /**
      * <p>The list of initiation methods associated with contacts.</p>
      * @public
      */
-    InitiationMethods?: ContactInitiationMethod[];
+    InitiationMethods?: ContactInitiationMethod[] | undefined;
     /**
      * <p>The list of queue IDs associated with contacts.</p>
      * @public
      */
-    QueueIds?: string[];
+    QueueIds?: string[] | undefined;
     /**
      * <p>The search criteria based on user-defined contact attributes that have been configured for
      *    contact search. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/search-custom-attributes.html">Search by custom contact
@@ -1250,7 +1250,7 @@ export interface SearchCriteria {
      *          </important>
      * @public
      */
-    SearchableContactAttributes?: SearchableContactAttributes;
+    SearchableContactAttributes?: SearchableContactAttributes | undefined;
 }
 /**
  * @public
@@ -1338,23 +1338,23 @@ export interface SearchContactsRequest {
      * <p>The search criteria to be used to return contacts.</p>
      * @public
      */
-    SearchCriteria?: SearchCriteria;
+    SearchCriteria?: SearchCriteria | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous response in
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>Specifies a field to sort by and a sort order.</p>
      * @public
      */
-    Sort?: Sort;
+    Sort?: Sort | undefined;
 }
 /**
  * <p>Information about the agent who accepted the contact.</p>
@@ -1365,12 +1365,12 @@ export interface ContactSearchSummaryAgentInfo {
      * <p>The identifier of the agent who accepted the contact.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The timestamp when the contact was connected to the agent.</p>
      * @public
      */
-    ConnectedToAgentTimestamp?: Date;
+    ConnectedToAgentTimestamp?: Date | undefined;
 }
 /**
  * <p>If this contact was queued, this contains information about the queue.</p>
@@ -1381,12 +1381,12 @@ export interface ContactSearchSummaryQueueInfo {
      * <p>The unique identifier for the queue.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The timestamp when the contact was added to the queue.</p>
      * @public
      */
-    EnqueueTimestamp?: Date;
+    EnqueueTimestamp?: Date | undefined;
 }
 /**
  * <p>Information of returned contact.</p>
@@ -1397,42 +1397,42 @@ export interface ContactSearchSummary {
      * <p>The Amazon Resource Name (ARN) of the contact.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The identifier of the contact summary.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>If this contact is related to other contacts, this is the ID of the initial contact.</p>
      * @public
      */
-    InitialContactId?: string;
+    InitialContactId?: string | undefined;
     /**
      * <p>If this contact is not the first contact, this is the ID of the previous contact.</p>
      * @public
      */
-    PreviousContactId?: string;
+    PreviousContactId?: string | undefined;
     /**
      * <p>Indicates how the contact was initiated.</p>
      * @public
      */
-    InitiationMethod?: ContactInitiationMethod;
+    InitiationMethod?: ContactInitiationMethod | undefined;
     /**
      * <p>How the contact reached your contact center.</p>
      * @public
      */
-    Channel?: Channel;
+    Channel?: Channel | undefined;
     /**
      * <p>If this contact was queued, this contains information about the queue.</p>
      * @public
      */
-    QueueInfo?: ContactSearchSummaryQueueInfo;
+    QueueInfo?: ContactSearchSummaryQueueInfo | undefined;
     /**
      * <p>Information about the agent who accepted the contact.</p>
      * @public
      */
-    AgentInfo?: ContactSearchSummaryAgentInfo;
+    AgentInfo?: ContactSearchSummaryAgentInfo | undefined;
     /**
      * <p>The date and time this contact was initiated, in UTC time. For <code>INBOUND</code>, this is
      *    when the contact arrived. For <code>OUTBOUND</code>, this is when the agent began dialing. For
@@ -1443,17 +1443,17 @@ export interface ContactSearchSummary {
      *    to a contact.</p>
      * @public
      */
-    InitiationTimestamp?: Date;
+    InitiationTimestamp?: Date | undefined;
     /**
      * <p>The timestamp when the customer endpoint disconnected from Amazon Connect.</p>
      * @public
      */
-    DisconnectTimestamp?: Date;
+    DisconnectTimestamp?: Date | undefined;
     /**
      * <p>The timestamp, in Unix epoch time format, at which to start running the inbound flow.</p>
      * @public
      */
-    ScheduledTimestamp?: Date;
+    ScheduledTimestamp?: Date | undefined;
 }
 /**
  * @public
@@ -1468,12 +1468,12 @@ export interface SearchContactsResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The total number of contacts which matched your search query.</p>
      * @public
      */
-    TotalCount?: number;
+    TotalCount?: number | undefined;
 }
 /**
  * <p>Filters to be applied to search results.</p>
@@ -1495,7 +1495,7 @@ export interface HoursOfOperationSearchFilter {
      *          </ul>
      * @public
      */
-    TagFilter?: ControlPlaneTagFilter;
+    TagFilter?: ControlPlaneTagFilter | undefined;
 }
 /**
  * @public
@@ -1505,17 +1505,17 @@ export interface SearchHoursOfOperationsResponse {
      * <p>Information about the hours of operations.</p>
      * @public
      */
-    HoursOfOperations?: HoursOfOperation[];
+    HoursOfOperations?: HoursOfOperation[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The total number of hours of operations which matched your search query.</p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * @public
@@ -1525,18 +1525,18 @@ export interface SearchPredefinedAttributesResponse {
      * <p>Predefined attributes matched by the search criteria.</p>
      * @public
      */
-    PredefinedAttributes?: PredefinedAttribute[];
+    PredefinedAttributes?: PredefinedAttribute[] | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous response in
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The approximate number of predefined attributes which matched your search query.</p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * <p>Filters to be applied to search results.</p>
@@ -1558,7 +1558,7 @@ export interface PromptSearchFilter {
      *          </ul>
      * @public
      */
-    TagFilter?: ControlPlaneTagFilter;
+    TagFilter?: ControlPlaneTagFilter | undefined;
 }
 /**
  * @public
@@ -1568,17 +1568,17 @@ export interface SearchPromptsResponse {
      * <p>Information about the prompts.</p>
      * @public
      */
-    Prompts?: Prompt[];
+    Prompts?: Prompt[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The total number of quick connects which matched your search query.</p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * @public
@@ -1611,7 +1611,7 @@ export interface QueueSearchFilter {
      *          </ul>
      * @public
      */
-    TagFilter?: ControlPlaneTagFilter;
+    TagFilter?: ControlPlaneTagFilter | undefined;
 }
 /**
  * @public
@@ -1621,17 +1621,17 @@ export interface SearchQueuesResponse {
      * <p>Information about the queues.</p>
      * @public
      */
-    Queues?: Queue[];
+    Queues?: Queue[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The total number of queues which matched your search query.</p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * <p>Filters to be applied to search results.</p>
@@ -1653,7 +1653,7 @@ export interface QuickConnectSearchFilter {
      *          </ul>
      * @public
      */
-    TagFilter?: ControlPlaneTagFilter;
+    TagFilter?: ControlPlaneTagFilter | undefined;
 }
 /**
  * @public
@@ -1663,17 +1663,17 @@ export interface SearchQuickConnectsResponse {
      * <p>Information about the quick connects.</p>
      * @public
      */
-    QuickConnects?: QuickConnect[];
+    QuickConnects?: QuickConnect[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The total number of quick connects which matched your search query.</p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * <p>Maximum number (1000) of tags have been returned with current request. Consider changing
@@ -1683,7 +1683,7 @@ export interface SearchQuickConnectsResponse {
 export declare class MaximumResultReturnedException extends __BaseException {
     readonly name: "MaximumResultReturnedException";
     readonly $fault: "client";
-    Message?: string;
+    Message?: string | undefined;
     /**
      * @internal
      */
@@ -1698,24 +1698,24 @@ export interface TagSearchCondition {
      * <p>The tag key used in the tag search condition.</p>
      * @public
      */
-    tagKey?: string;
+    tagKey?: string | undefined;
     /**
      * <p>The tag value used in the tag search condition.</p>
      * @public
      */
-    tagValue?: string;
+    tagValue?: string | undefined;
     /**
      * <p>The type of comparison to be made when evaluating the tag key in tag search
      *    condition.</p>
      * @public
      */
-    tagKeyComparisonType?: StringComparisonType;
+    tagKeyComparisonType?: StringComparisonType | undefined;
     /**
      * <p>The type of comparison to be made when evaluating the tag value in tag search
      *    condition.</p>
      * @public
      */
-    tagValueComparisonType?: StringComparisonType;
+    tagValueComparisonType?: StringComparisonType | undefined;
 }
 /**
  * <p>The search criteria to be used to search tags.</p>
@@ -1726,7 +1726,7 @@ export interface ResourceTagsSearchCriteria {
      * <p>The search criteria to be used to return tags.</p>
      * @public
      */
-    TagSearchCondition?: TagSearchCondition;
+    TagSearchCondition?: TagSearchCondition | undefined;
 }
 /**
  * @public
@@ -1772,23 +1772,23 @@ export interface SearchResourceTagsRequest {
      *          </ul>
      * @public
      */
-    ResourceTypes?: string[];
+    ResourceTypes?: string[] | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous response in
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The search criteria to be used to return tags.</p>
      * @public
      */
-    SearchCriteria?: ResourceTagsSearchCriteria;
+    SearchCriteria?: ResourceTagsSearchCriteria | undefined;
 }
 /**
  * <p>A tag set contains tag key and tag value.</p>
@@ -1799,12 +1799,12 @@ export interface TagSet {
      * <p>The tag key in the tagSet.</p>
      * @public
      */
-    key?: string;
+    key?: string | undefined;
     /**
      * <p>The tag value in the tagSet.</p>
      * @public
      */
-    value?: string;
+    value?: string | undefined;
 }
 /**
  * @public
@@ -1814,12 +1814,12 @@ export interface SearchResourceTagsResponse {
      * <p>A list of tags used in the Amazon Connect instance.</p>
      * @public
      */
-    Tags?: TagSet[];
+    Tags?: TagSet[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * <p>Filters to be applied to search results.</p>
@@ -1841,7 +1841,7 @@ export interface RoutingProfileSearchFilter {
      *          </ul>
      * @public
      */
-    TagFilter?: ControlPlaneTagFilter;
+    TagFilter?: ControlPlaneTagFilter | undefined;
 }
 /**
  * @public
@@ -1851,17 +1851,17 @@ export interface SearchRoutingProfilesResponse {
      * <p>Information about the routing profiles.</p>
      * @public
      */
-    RoutingProfiles?: RoutingProfile[];
+    RoutingProfiles?: RoutingProfile[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The total number of routing profiles which matched your search query.</p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * <p>Filters to be applied to search results.</p>
@@ -1883,7 +1883,7 @@ export interface SecurityProfilesSearchFilter {
      *          </ul>
      * @public
      */
-    TagFilter?: ControlPlaneTagFilter;
+    TagFilter?: ControlPlaneTagFilter | undefined;
 }
 /**
  * <p>Information about the returned security profiles.</p>
@@ -1894,32 +1894,32 @@ export interface SecurityProfileSearchSummary {
      * <p>The identifier of the security profile.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The organization resource identifier.</p>
      * @public
      */
-    OrganizationResourceId?: string;
+    OrganizationResourceId?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the security profile.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the security profile.</p>
      * @public
      */
-    SecurityProfileName?: string;
+    SecurityProfileName?: string | undefined;
     /**
      * <p>The description of the security profile.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
 }
 /**
  * @public
@@ -1929,17 +1929,17 @@ export interface SearchSecurityProfilesResponse {
      * <p>Information about the security profiles.</p>
      * @public
      */
-    SecurityProfiles?: SecurityProfileSearchSummary[];
+    SecurityProfiles?: SecurityProfileSearchSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The total number of security profiles which matched your search query.</p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * <p>Filters to be applied to search results.</p>
@@ -1961,7 +1961,7 @@ export interface UserHierarchyGroupSearchFilter {
      *          </ul>
      * @public
      */
-    AttributeFilter?: ControlPlaneAttributeFilter;
+    AttributeFilter?: ControlPlaneAttributeFilter | undefined;
 }
 /**
  * @public
@@ -1971,17 +1971,17 @@ export interface SearchUserHierarchyGroupsResponse {
      * <p>Information about the userHierarchyGroups.</p>
      * @public
      */
-    UserHierarchyGroups?: HierarchyGroup[];
+    UserHierarchyGroups?: HierarchyGroup[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The total number of userHierarchyGroups which matched your search query.</p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * @public
@@ -2004,12 +2004,12 @@ export interface HierarchyGroupCondition {
      * <p>The value in the hierarchy group condition.</p>
      * @public
      */
-    Value?: string;
+    Value?: string | undefined;
     /**
      * <p>The type of hierarchy group match.</p>
      * @public
      */
-    HierarchyGroupMatchType?: HierarchyGroupMatchType;
+    HierarchyGroupMatchType?: HierarchyGroupMatchType | undefined;
 }
 /**
  * @public
@@ -2040,22 +2040,22 @@ export interface NumberCondition {
      * <p>The name of the field in the number condition.</p>
      * @public
      */
-    FieldName?: string;
+    FieldName?: string | undefined;
     /**
      * <p>The minValue to be used while evaluating the number condition.</p>
      * @public
      */
-    MinValue?: number;
+    MinValue?: number | undefined;
     /**
      * <p>The maxValue to be used while evaluating the number condition.</p>
      * @public
      */
-    MaxValue?: number;
+    MaxValue?: number | undefined;
     /**
      * <p>The type of comparison to be made when evaluating the number condition.</p>
      * @public
      */
-    ComparisonType?: NumberComparisonType;
+    ComparisonType?: NumberComparisonType | undefined;
 }
 /**
  * <p>A leaf node condition which can be used to specify a ProficiencyName, ProficiencyValue and
@@ -2071,12 +2071,12 @@ export interface Condition {
      *          </note>
      * @public
      */
-    StringCondition?: StringCondition;
+    StringCondition?: StringCondition | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a numeric condition.</p>
      * @public
      */
-    NumberCondition?: NumberCondition;
+    NumberCondition?: NumberCondition | undefined;
 }
 /**
  * @public
@@ -2099,12 +2099,12 @@ export interface ListCondition {
      * <p>The type of target list that will be used to filter the users.</p>
      * @public
      */
-    TargetListType?: TargetListType;
+    TargetListType?: TargetListType | undefined;
     /**
      * <p>A list of Condition objects which would be applied together with an AND condition.</p>
      * @public
      */
-    Conditions?: Condition[];
+    Conditions?: Condition[] | undefined;
 }
 /**
  * <p>A list of conditions which would be applied together with an <code>AND</code>
@@ -2116,12 +2116,12 @@ export interface AttributeAndCondition {
      * <p>A leaf node condition which can be used to specify a tag condition.</p>
      * @public
      */
-    TagConditions?: TagCondition[];
+    TagConditions?: TagCondition[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a hierarchy group condition.</p>
      * @public
      */
-    HierarchyGroupCondition?: HierarchyGroupCondition;
+    HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
 }
 /**
  * <p>An object that can be used to specify Tag conditions or Hierarchy Group conditions inside
@@ -2149,24 +2149,24 @@ export interface ControlPlaneUserAttributeFilter {
      *    condition.</p>
      * @public
      */
-    OrConditions?: AttributeAndCondition[];
+    OrConditions?: AttributeAndCondition[] | undefined;
     /**
      * <p>A list of conditions which would be applied together with an <code>AND</code>
      *    condition.</p>
      * @public
      */
-    AndCondition?: AttributeAndCondition;
+    AndCondition?: AttributeAndCondition | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a tag condition, for example, <code>HAVE
      *     BPO = 123</code>. </p>
      * @public
      */
-    TagCondition?: TagCondition;
+    TagCondition?: TagCondition | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a hierarchy group condition.</p>
      * @public
      */
-    HierarchyGroupCondition?: HierarchyGroupCondition;
+    HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
 }
 /**
  * <p>Filters to be applied to search results.</p>
@@ -2188,7 +2188,7 @@ export interface UserSearchFilter {
      *          </ul>
      * @public
      */
-    TagFilter?: ControlPlaneTagFilter;
+    TagFilter?: ControlPlaneTagFilter | undefined;
     /**
      * <p>An object that can be used to specify Tag conditions or Hierarchy Group conditions inside
      *    the SearchFilter.</p>
@@ -2210,7 +2210,7 @@ export interface UserSearchFilter {
      *          </note>
      * @public
      */
-    UserAttributeFilter?: ControlPlaneUserAttributeFilter;
+    UserAttributeFilter?: ControlPlaneUserAttributeFilter | undefined;
 }
 /**
  * <p>The user's first name and last name.</p>
@@ -2221,12 +2221,12 @@ export interface UserIdentityInfoLite {
      * <p>The user's first name.</p>
      * @public
      */
-    FirstName?: string;
+    FirstName?: string | undefined;
     /**
      * <p>The user's last name.</p>
      * @public
      */
-    LastName?: string;
+    LastName?: string | undefined;
 }
 /**
  * <p>Information about the returned users.</p>
@@ -2237,52 +2237,52 @@ export interface UserSearchSummary {
      * <p>The Amazon Resource Name (ARN) of the user.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The directory identifier of the user.</p>
      * @public
      */
-    DirectoryUserId?: string;
+    DirectoryUserId?: string | undefined;
     /**
      * <p>The identifier of the user's hierarchy group.</p>
      * @public
      */
-    HierarchyGroupId?: string;
+    HierarchyGroupId?: string | undefined;
     /**
      * <p>The identifier of the user's summary.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The user's first name and last name.</p>
      * @public
      */
-    IdentityInfo?: UserIdentityInfoLite;
+    IdentityInfo?: UserIdentityInfoLite | undefined;
     /**
      * <p>Contains information about the phone configuration settings for a user.</p>
      * @public
      */
-    PhoneConfig?: UserPhoneConfig;
+    PhoneConfig?: UserPhoneConfig | undefined;
     /**
      * <p>The identifier of the user's routing profile.</p>
      * @public
      */
-    RoutingProfileId?: string;
+    RoutingProfileId?: string | undefined;
     /**
      * <p>The identifiers of the user's security profiles.</p>
      * @public
      */
-    SecurityProfileIds?: string[];
+    SecurityProfileIds?: string[] | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
     /**
      * <p>The name of the user.</p>
      * @public
      */
-    Username?: string;
+    Username?: string | undefined;
 }
 /**
  * @public
@@ -2292,17 +2292,17 @@ export interface SearchUsersResponse {
      * <p>Information about the users.</p>
      * @public
      */
-    Users?: UserSearchSummary[];
+    Users?: UserSearchSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The total number of users who matched your search query.</p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * @public
@@ -2317,30 +2317,30 @@ export interface SearchVocabulariesRequest {
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The current state of the custom vocabulary.</p>
      * @public
      */
-    State?: VocabularyState;
+    State?: VocabularyState | undefined;
     /**
      * <p>The starting pattern of the name of the vocabulary.</p>
      * @public
      */
-    NameStartsWith?: string;
+    NameStartsWith?: string | undefined;
     /**
      * <p>The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see
      * <a href="https://docs.aws.amazon.com/transcribe/latest/dg/transcribe-whatis.html">What is Amazon Transcribe?</a>
      *          </p>
      * @public
      */
-    LanguageCode?: VocabularyLanguageCode;
+    LanguageCode?: VocabularyLanguageCode | undefined;
 }
 /**
  * <p>Contains summary information about the custom vocabulary.</p>
@@ -2383,7 +2383,7 @@ export interface VocabularySummary {
      * <p>The reason why the custom vocabulary was not created.</p>
      * @public
      */
-    FailureReason?: string;
+    FailureReason?: string | undefined;
 }
 /**
  * @public
@@ -2393,12 +2393,12 @@ export interface SearchVocabulariesResponse {
      * <p>The list of the available custom vocabularies.</p>
      * @public
      */
-    VocabularySummaryList?: VocabularySummary[];
+    VocabularySummaryList?: VocabularySummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -2450,7 +2450,7 @@ export interface ChatEvent {
      *          </ul>
      * @public
      */
-    ContentType?: string;
+    ContentType?: string | undefined;
     /**
      * <p>Content of the message or event. This is required when <code>Type</code> is
      *     <code>MESSAGE</code> and for certain <code>ContentTypes</code> when <code>Type</code> is
@@ -2467,7 +2467,7 @@ export interface ChatEvent {
      *          </ul>
      * @public
      */
-    Content?: string;
+    Content?: string | undefined;
 }
 /**
  * <p>The customer's details.</p>
@@ -2509,24 +2509,24 @@ export interface NewSessionDetails {
      *     application/vnd.amazonaws.connect.message.interactive.response]</code>. </p>
      * @public
      */
-    SupportedMessagingContentTypes?: string[];
+    SupportedMessagingContentTypes?: string[] | undefined;
     /**
      * <p>The customer's details.</p>
      * @public
      */
-    ParticipantDetails?: ParticipantDetails;
+    ParticipantDetails?: ParticipantDetails | undefined;
     /**
      * <p> A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows just like any other contact attributes. </p>
      *          <p> There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute
      *    keys can include only alphanumeric, dash, and underscore characters. </p>
      * @public
      */
-    Attributes?: Record<string, string>;
+    Attributes?: Record<string, string> | undefined;
     /**
      * <p>The streaming configuration, such as the Amazon SNS streaming endpoint.</p>
      * @public
      */
-    StreamingConfiguration?: ChatStreamingConfiguration;
+    StreamingConfiguration?: ChatStreamingConfiguration | undefined;
 }
 /**
  * @public
@@ -2552,7 +2552,7 @@ export interface SendChatIntegrationEventRequest {
      *          </p>
      * @public
      */
-    Subtype?: string;
+    Subtype?: string | undefined;
     /**
      * <p>Chat integration event payload</p>
      * @public
@@ -2563,7 +2563,7 @@ export interface SendChatIntegrationEventRequest {
      *    with an existing chat, this is ignored.</p>
      * @public
      */
-    NewSessionDetails?: NewSessionDetails;
+    NewSessionDetails?: NewSessionDetails | undefined;
 }
 /**
  * @public
@@ -2574,13 +2574,13 @@ export interface SendChatIntegrationEventResponse {
      *    integration event is not valid without an already existing chat contact.</p>
      * @public
      */
-    InitialContactId?: string;
+    InitialContactId?: string | undefined;
     /**
      * <p>Whether handling the integration event resulted in creating a new chat or acting on existing
      *    chat.</p>
      * @public
      */
-    NewChatCreated?: boolean;
+    NewChatCreated?: boolean | undefined;
 }
 /**
  * @public
@@ -2593,7 +2593,7 @@ export interface StartAttachedFileUploadRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
     /**
      * <p>The unique identifier of the Amazon Connect instance.</p>
      * @public
@@ -2614,7 +2614,7 @@ export interface StartAttachedFileUploadRequest {
      *    300.</p>
      * @public
      */
-    UrlExpiryInSeconds?: number;
+    UrlExpiryInSeconds?: number | undefined;
     /**
      * <p>The use case for the file.</p>
      * @public
@@ -2633,13 +2633,13 @@ export interface StartAttachedFileUploadRequest {
      * <p>Represents the identity that created the file.</p>
      * @public
      */
-    CreatedBy?: CreatedByInfo;
+    CreatedBy?: CreatedByInfo | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, <code>\{
      *     "Tags": \{"key1":"value1", "key2":"value2"\} \}</code>.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
 }
 /**
  * <p>Fields required when uploading an attached file. </p>
@@ -2650,19 +2650,19 @@ export interface UploadUrlMetadata {
      * <p>A pre-signed S3 URL that should be used for uploading the attached file. </p>
      * @public
      */
-    Url?: string;
+    Url?: string | undefined;
     /**
      * <p>The expiration time of the URL in ISO timestamp. It's specified in ISO 8601 format:
      *     <code>yyyy-MM-ddThh:mm:ss.SSSZ</code>. For example,
      *    <code>2019-11-08T02:41:28.172Z</code>.</p>
      * @public
      */
-    UrlExpiry?: string;
+    UrlExpiry?: string | undefined;
     /**
      * <p>A map of headers that should be provided when uploading the attached file. </p>
      * @public
      */
-    HeadersToInclude?: Record<string, string>;
+    HeadersToInclude?: Record<string, string> | undefined;
 }
 /**
  * Response from StartAttachedFileUpload API.
@@ -2673,34 +2673,34 @@ export interface StartAttachedFileUploadResponse {
      * <p>The unique identifier of the attached file resource (ARN).</p>
      * @public
      */
-    FileArn?: string;
+    FileArn?: string | undefined;
     /**
      * <p>The unique identifier of the attached file resource.</p>
      * @public
      */
-    FileId?: string;
+    FileId?: string | undefined;
     /**
      * <p>The time of Creation of the file resource as an ISO timestamp. It's specified in ISO 8601
      *    format: <code>yyyy-MM-ddThh:mm:ss.SSSZ</code>. For example,
      *    <code>2024-05-03T02:41:28.172Z</code>.</p>
      * @public
      */
-    CreationTime?: string;
+    CreationTime?: string | undefined;
     /**
      * <p>The current status of the attached file.</p>
      * @public
      */
-    FileStatus?: FileStatusType;
+    FileStatus?: FileStatusType | undefined;
     /**
      * <p>Represents the identity that created the file.</p>
      * @public
      */
-    CreatedBy?: CreatedByInfo;
+    CreatedBy?: CreatedByInfo | undefined;
     /**
      * <p>Information to be used while uploading the attached file. </p>
      * @public
      */
-    UploadUrlMetadata?: UploadUrlMetadata;
+    UploadUrlMetadata?: UploadUrlMetadata | undefined;
 }
 /**
  * <p>A chat message.</p>
@@ -2762,12 +2762,12 @@ export interface PersistentChat {
      *          <p>The actual contactId used for rehydration is provided in the response of this API. </p>
      * @public
      */
-    RehydrationType?: RehydrationType;
+    RehydrationType?: RehydrationType | undefined;
     /**
      * <p>The contactId from which a persistent chat session must be started.</p>
      * @public
      */
-    SourceContactId?: string;
+    SourceContactId?: string | undefined;
 }
 /**
  * @public
@@ -2795,7 +2795,7 @@ export interface StartChatContactRequest {
      *    can include only alphanumeric, dash, and underscore characters.</p>
      * @public
      */
-    Attributes?: Record<string, string>;
+    Attributes?: Record<string, string> | undefined;
     /**
      * <p>Information identifying the participant.</p>
      * @public
@@ -2806,7 +2806,7 @@ export interface StartChatContactRequest {
      *    flow, the initial message is not delivered to the Lex bot.</p>
      * @public
      */
-    InitialMessage?: ChatMessage;
+    InitialMessage?: ChatMessage | undefined;
     /**
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
@@ -2814,14 +2814,14 @@ export interface StartChatContactRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
     /**
      * <p>The total duration of the newly started chat session. If not specified, the chat session
      *    duration defaults to 25 hour. The minimum configurable time is 60 minutes. The maximum
      *    configurable time is 10,080 minutes (7 days).</p>
      * @public
      */
-    ChatDurationInMinutes?: number;
+    ChatDurationInMinutes?: number | undefined;
     /**
      * <p>The supported chat message content types. Supported types are <code>text/plain</code>,
      *     <code>text/markdown</code>, <code>application/json</code>,
@@ -2839,13 +2839,13 @@ export interface StartChatContactRequest {
      *          </note>
      * @public
      */
-    SupportedMessagingContentTypes?: string[];
+    SupportedMessagingContentTypes?: string[] | undefined;
     /**
      * <p>Enable persistent chats. For more information about enabling persistent chat, and for
      *    example use cases and how to configure for them, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html">Enable persistent chat</a>.</p>
      * @public
      */
-    PersistentChat?: PersistentChat;
+    PersistentChat?: PersistentChat | undefined;
     /**
      * <p>The unique identifier for an Amazon Connect contact. This identifier is related to the
      *    chat starting.</p>
@@ -2854,7 +2854,7 @@ export interface StartChatContactRequest {
      *          </note>
      * @public
      */
-    RelatedContactId?: string;
+    RelatedContactId?: string | undefined;
     /**
      * <p>A set of system defined key-value pairs stored on individual contact segments using an
      *    attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in
@@ -2870,7 +2870,7 @@ export interface StartChatContactRequest {
      *          </note>
      * @public
      */
-    SegmentAttributes?: Record<string, SegmentAttributeValue>;
+    SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
 }
 /**
  * @public
@@ -2880,25 +2880,25 @@ export interface StartChatContactResponse {
      * <p>The identifier of this contact within the Amazon Connect instance. </p>
      * @public
      */
-    ContactId?: string;
+    ContactId?: string | undefined;
     /**
      * <p>The identifier for a chat participant. The participantId for a chat participant is the same
      *    throughout the chat lifecycle.</p>
      * @public
      */
-    ParticipantId?: string;
+    ParticipantId?: string | undefined;
     /**
      * <p>The token used by the chat participant to call <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html">CreateParticipantConnection</a>. The participant token is valid for the lifetime of a chat
      *    participant.</p>
      * @public
      */
-    ParticipantToken?: string;
+    ParticipantToken?: string | undefined;
     /**
      * <p>The contactId from which a persistent chat session is started. This field is populated only
      *    for persistent chats.</p>
      * @public
      */
-    ContinuedFromContactId?: string;
+    ContinuedFromContactId?: string | undefined;
 }
 /**
  * @public
@@ -2926,7 +2926,7 @@ export interface StartContactEvaluationRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
 }
 /**
  * @public
@@ -2965,7 +2965,7 @@ export interface VoiceRecordingConfiguration {
      * <p>Identifies which track is being recorded.</p>
      * @public
      */
-    VoiceRecordingTrack?: VoiceRecordingTrack;
+    VoiceRecordingTrack?: VoiceRecordingTrack | undefined;
 }
 /**
  * @public
@@ -3025,7 +3025,7 @@ export interface StartContactStreamingRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
 }
 /**
  * @public
@@ -3077,7 +3077,7 @@ export interface StartOutboundChatContactRequest {
      * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.</p>
      * @public
      */
-    Attributes?: Record<string, string>;
+    Attributes?: Record<string, string> | undefined;
     /**
      * <p>The identifier of the flow for the call. To see the ContactFlowId in the Amazon Connect
      *    console user interface, on the navigation menu go to <b>Routing, Contact
@@ -3099,23 +3099,23 @@ export interface StartOutboundChatContactRequest {
      *    configurable time is 10,080 minutes (7 days).</p>
      * @public
      */
-    ChatDurationInMinutes?: number;
+    ChatDurationInMinutes?: number | undefined;
     /**
      * <p>The customer's details.</p>
      * @public
      */
-    ParticipantDetails?: ParticipantDetails;
+    ParticipantDetails?: ParticipantDetails | undefined;
     /**
      * <p>A chat message.</p>
      * @public
      */
-    InitialSystemMessage?: ChatMessage;
+    InitialSystemMessage?: ChatMessage | undefined;
     /**
      * <p>The unique identifier for an Amazon Connect contact. This identifier is related to the
      *    contact starting.</p>
      * @public
      */
-    RelatedContactId?: string;
+    RelatedContactId?: string | undefined;
     /**
      * <p>The supported chat message content types. Supported types are:</p>
      *          <ul>
@@ -3164,7 +3164,7 @@ export interface StartOutboundChatContactRequest {
      *          </ul>
      * @public
      */
-    SupportedMessagingContentTypes?: string[];
+    SupportedMessagingContentTypes?: string[] | undefined;
     /**
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *    request. If not provided, the AWS SDK populates this field. For more information about
@@ -3173,7 +3173,7 @@ export interface StartOutboundChatContactRequest {
      *    contact is already started, the contact ID is returned.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
 }
 /**
  * @public
@@ -3183,7 +3183,7 @@ export interface StartOutboundChatContactResponse {
      * <p>The identifier of this contact within the Amazon Connect instance.</p>
      * @public
      */
-    ContactId?: string;
+    ContactId?: string | undefined;
 }
 /**
  * <p>Outbound calls to the destination number are not allowed.</p>
@@ -3196,7 +3196,7 @@ export declare class DestinationNotAllowedException extends __BaseException {
      * <p>The message about the outbound calls.</p>
      * @public
      */
-    Message?: string;
+    Message?: string | undefined;
     /**
      * @internal
      */
@@ -3213,7 +3213,7 @@ export declare class OutboundContactNotPermittedException extends __BaseExceptio
      * <p>The message about the contact.</p>
      * @public
      */
-    Message?: string;
+    Message?: string | undefined;
     /**
      * @internal
      */
@@ -3230,12 +3230,12 @@ export interface AnswerMachineDetectionConfig {
      *   </p>
      * @public
      */
-    EnableAnswerMachineDetection?: boolean;
+    EnableAnswerMachineDetection?: boolean | undefined;
     /**
      * <p>Wait for the answering machine prompt.</p>
      * @public
      */
-    AwaitAnswerMachinePrompt?: boolean;
+    AwaitAnswerMachinePrompt?: boolean | undefined;
 }
 /**
  * @public
@@ -3258,13 +3258,13 @@ export interface StartOutboundVoiceContactRequest {
      *    (CCP).</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>A description of the voice contact that is shown to an agent in the Contact Control Panel
      *    (CCP).</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Contacts can
      *    have the following reference types at the time of creation: <code>URL</code> |
@@ -3272,7 +3272,7 @@ export interface StartOutboundVoiceContactRequest {
      *     <code>ATTACHMENT</code> is not a supported reference type during voice contact creation.</p>
      * @public
      */
-    References?: Record<string, Reference>;
+    References?: Record<string, Reference> | undefined;
     /**
      * <p>The <code>contactId</code> that is related to this contact. Linking voice, task, or chat by
      *    using <code>RelatedContactID</code> copies over contact attributes from the related contact to
@@ -3281,7 +3281,7 @@ export interface StartOutboundVoiceContactRequest {
      *     <code>RelatedContactId</code>. </p>
      * @public
      */
-    RelatedContactId?: string;
+    RelatedContactId?: string | undefined;
     /**
      * <p>The phone number of the customer, in E.164 format.</p>
      * @public
@@ -3313,37 +3313,37 @@ export interface StartOutboundVoiceContactRequest {
      *    </p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
     /**
      * <p>The phone number associated with the Amazon Connect instance, in E.164 format. If you do
      *    not specify a source phone number, you must specify a queue.</p>
      * @public
      */
-    SourcePhoneNumber?: string;
+    SourcePhoneNumber?: string | undefined;
     /**
      * <p>The queue for the call. If you specify a queue, the phone displayed for caller ID is the
      *    phone number specified in the queue. If you do not specify a queue, the queue defined in the flow
      *    is used. If you do not specify a queue, you must specify a source phone number.</p>
      * @public
      */
-    QueueId?: string;
+    QueueId?: string | undefined;
     /**
      * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.</p>
      *          <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys
      *    can include only alphanumeric, dash, and underscore characters.</p>
      * @public
      */
-    Attributes?: Record<string, string>;
+    Attributes?: Record<string, string> | undefined;
     /**
      * <p>Configuration of the answering machine detection for this outbound call. </p>
      * @public
      */
-    AnswerMachineDetectionConfig?: AnswerMachineDetectionConfig;
+    AnswerMachineDetectionConfig?: AnswerMachineDetectionConfig | undefined;
     /**
      * <p>The campaign identifier of the outbound communication.</p>
      * @public
      */
-    CampaignId?: string;
+    CampaignId?: string | undefined;
     /**
      * <p>Denotes the class of traffic. Calls with different traffic types are handled differently by
      *     Amazon Connect. The default value is <code>GENERAL</code>. Use <code>CAMPAIGN</code> if
@@ -3351,7 +3351,7 @@ export interface StartOutboundVoiceContactRequest {
      *     <code>GENERAL</code>. </p>
      * @public
      */
-    TrafficType?: TrafficType;
+    TrafficType?: TrafficType | undefined;
 }
 /**
  * @public
@@ -3361,7 +3361,7 @@ export interface StartOutboundVoiceContactResponse {
      * <p>The identifier of this contact within the Amazon Connect instance.</p>
      * @public
      */
-    ContactId?: string;
+    ContactId?: string | undefined;
 }
 /**
  * @public
@@ -3374,7 +3374,7 @@ export interface StartScreenSharingRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
     /**
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
@@ -3406,7 +3406,7 @@ export interface StartTaskContactRequest {
      *    every contact in the chain. There can be a maximum of 12 linked task contacts in a chain.</p>
      * @public
      */
-    PreviousContactId?: string;
+    PreviousContactId?: string | undefined;
     /**
      * <p>The identifier of the flow for initiating the tasks. To see the ContactFlowId in the Amazon Connect admin website,
      *    on the navigation menu go to <b>Routing</b>, <b>Contact Flows</b>. Choose the flow. On the flow page, under the name of the flow, choose
@@ -3416,14 +3416,14 @@ export interface StartTaskContactRequest {
      *          </p>
      * @public
      */
-    ContactFlowId?: string;
+    ContactFlowId?: string | undefined;
     /**
      * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.</p>
      *          <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys
      *    can include only alphanumeric, dash, and underscore characters.</p>
      * @public
      */
-    Attributes?: Record<string, string>;
+    Attributes?: Record<string, string> | undefined;
     /**
      * <p>The name of a task that is shown to an agent in the Contact Control Panel (CCP).</p>
      * @public
@@ -3436,13 +3436,13 @@ export interface StartTaskContactRequest {
      *    supported reference type during task creation.</p>
      * @public
      */
-    References?: Record<string, Reference>;
+    References?: Record<string, Reference> | undefined;
     /**
      * <p>A description of the task that is shown to an agent in the Contact Control Panel
      *    (CCP).</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
@@ -3450,18 +3450,18 @@ export interface StartTaskContactRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
     /**
      * <p>The timestamp, in Unix Epoch seconds format, at which to start running the inbound flow. The scheduled time cannot be in the past. It must be within up to 6 days in future. </p>
      * @public
      */
-    ScheduledTime?: Date;
+    ScheduledTime?: Date | undefined;
     /**
      * <p>A unique identifier for the task template. For more information about task templates, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/task-templates.html">Create task templates</a> in the
      *      <i>Amazon Connect Administrator Guide</i>. </p>
      * @public
      */
-    TaskTemplateId?: string;
+    TaskTemplateId?: string | undefined;
     /**
      * <p>The identifier for the quick connect. Tasks that are created by using <code>QuickConnectId</code> will use the
      *    flow that is defined on agent or queue quick connect. For more information about quick connects,
@@ -3469,7 +3469,7 @@ export interface StartTaskContactRequest {
      *     connects</a>.</p>
      * @public
      */
-    QuickConnectId?: string;
+    QuickConnectId?: string | undefined;
     /**
      * <p>The contactId that is <a href="https://docs.aws.amazon.com/connect/latest/adminguide/tasks.html#linked-tasks">related</a> to this contact. Linking
      *    tasks together by using <code>RelatedContactID</code> copies over contact attributes from the
@@ -3479,7 +3479,7 @@ export interface StartTaskContactRequest {
      *    be linked by using <code>RelatedContactId</code>. </p>
      * @public
      */
-    RelatedContactId?: string;
+    RelatedContactId?: string | undefined;
 }
 /**
  * @public
@@ -3489,7 +3489,7 @@ export interface StartTaskContactResponse {
      * <p>The identifier of this contact within the Amazon Connect instance.</p>
      * @public
      */
-    ContactId?: string;
+    ContactId?: string | undefined;
 }
 /**
  * @public
@@ -3501,7 +3501,7 @@ export interface StartWebRTCContactRequest {
      *    can include only alphanumeric, -, and _ characters.</p>
      * @public
      */
-    Attributes?: Record<string, string>;
+    Attributes?: Record<string, string> | undefined;
     /**
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
@@ -3511,7 +3511,7 @@ export interface StartWebRTCContactRequest {
      *    ID is returned.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
     /**
      * <p>The identifier of the flow for the call. To see the ContactFlowId in the Amazon Connect admin website, on the
      *    navigation menu go to <b>Routing</b>, <b>Flows</b>. Choose the flow. On the flow page, under the name of the flow, choose
@@ -3532,7 +3532,7 @@ export interface StartWebRTCContactRequest {
      *    agent).</p>
      * @public
      */
-    AllowedCapabilities?: AllowedCapabilities;
+    AllowedCapabilities?: AllowedCapabilities | undefined;
     /**
      * <p>The customer's details.</p>
      * @public
@@ -3543,7 +3543,7 @@ export interface StartWebRTCContactRequest {
      *    contact starting.</p>
      * @public
      */
-    RelatedContactId?: string;
+    RelatedContactId?: string | undefined;
     /**
      * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have
      *    the following reference types at the time of creation: <code>URL</code> | <code>NUMBER</code> |
@@ -3551,13 +3551,13 @@ export interface StartWebRTCContactRequest {
      *    supported reference type during task creation.</p>
      * @public
      */
-    References?: Record<string, Reference>;
+    References?: Record<string, Reference> | undefined;
     /**
      * <p>A description of the task that is shown to an agent in the Contact Control Panel
      *    (CCP).</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
 }
 /**
  * <p>The attendee information, including attendee ID and join token.</p>
@@ -3568,12 +3568,12 @@ export interface Attendee {
      * <p>The Amazon Chime SDK attendee ID.</p>
      * @public
      */
-    AttendeeId?: string;
+    AttendeeId?: string | undefined;
     /**
      * <p>The join token used by the Amazon Chime SDK attendee.</p>
      * @public
      */
-    JoinToken?: string;
+    JoinToken?: string | undefined;
 }
 /**
  * <p>A set of endpoints used by clients to connect to the media service group for an Amazon Chime SDK meeting.</p>
@@ -3584,27 +3584,27 @@ export interface MediaPlacement {
      * <p>The audio host URL.</p>
      * @public
      */
-    AudioHostUrl?: string;
+    AudioHostUrl?: string | undefined;
     /**
      * <p>The audio fallback URL.</p>
      * @public
      */
-    AudioFallbackUrl?: string;
+    AudioFallbackUrl?: string | undefined;
     /**
      * <p>The signaling URL.</p>
      * @public
      */
-    SignalingUrl?: string;
+    SignalingUrl?: string | undefined;
     /**
      * <p>The turn control URL.</p>
      * @public
      */
-    TurnControlUrl?: string;
+    TurnControlUrl?: string | undefined;
     /**
      * <p>The event ingestion URL to which you send client meeting events.</p>
      * @public
      */
-    EventIngestionUrl?: string;
+    EventIngestionUrl?: string | undefined;
 }
 /**
  * @public
@@ -3627,7 +3627,7 @@ export interface AudioFeatures {
      * <p>Makes echo reduction available to clients who connect to the meeting.</p>
      * @public
      */
-    EchoReduction?: MeetingFeatureStatus;
+    EchoReduction?: MeetingFeatureStatus | undefined;
 }
 /**
  * <p>The configuration settings of the features available to a meeting.</p>
@@ -3638,7 +3638,7 @@ export interface MeetingFeaturesConfiguration {
      * <p>The configuration settings for the audio features available to a meeting.</p>
      * @public
      */
-    Audio?: AudioFeatures;
+    Audio?: AudioFeatures | undefined;
 }
 /**
  * <p>A meeting created using the Amazon Chime SDK.</p>
@@ -3649,22 +3649,22 @@ export interface Meeting {
      * <p>The Amazon Web Services Region in which you create the meeting.</p>
      * @public
      */
-    MediaRegion?: string;
+    MediaRegion?: string | undefined;
     /**
      * <p>The media placement for the meeting.</p>
      * @public
      */
-    MediaPlacement?: MediaPlacement;
+    MediaPlacement?: MediaPlacement | undefined;
     /**
      * <p>The configuration settings of the features available to a meeting.</p>
      * @public
      */
-    MeetingFeatures?: MeetingFeaturesConfiguration;
+    MeetingFeatures?: MeetingFeaturesConfiguration | undefined;
     /**
      * <p>The Amazon Chime SDK meeting ID.</p>
      * @public
      */
-    MeetingId?: string;
+    MeetingId?: string | undefined;
 }
 /**
  * <p>Information required to join the call.</p>
@@ -3675,12 +3675,12 @@ export interface ConnectionData {
      * <p>The attendee information, including attendee ID and join token.</p>
      * @public
      */
-    Attendee?: Attendee;
+    Attendee?: Attendee | undefined;
     /**
      * <p>A meeting created using the Amazon Chime SDK.</p>
      * @public
      */
-    Meeting?: Meeting;
+    Meeting?: Meeting | undefined;
 }
 /**
  * @public
@@ -3691,24 +3691,24 @@ export interface StartWebRTCContactResponse {
      *    to the call.</p>
      * @public
      */
-    ConnectionData?: ConnectionData;
+    ConnectionData?: ConnectionData | undefined;
     /**
      * <p>The identifier of the contact in this instance of Amazon Connect. </p>
      * @public
      */
-    ContactId?: string;
+    ContactId?: string | undefined;
     /**
      * <p>The identifier for a contact participant. The <code>ParticipantId</code> for a contact
      *    participant is the same throughout the contact lifecycle.</p>
      * @public
      */
-    ParticipantId?: string;
+    ParticipantId?: string | undefined;
     /**
      * <p>The token used by the contact participant to call the <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html">CreateParticipantConnection</a> API. The participant token is valid for the lifetime of a
      *    contact participant.</p>
      * @public
      */
-    ParticipantToken?: string;
+    ParticipantToken?: string | undefined;
 }
 /**
  * <p>The contact with the specified ID is not active or does not exist. Applies to Voice calls
@@ -3722,7 +3722,7 @@ export declare class ContactNotFoundException extends __BaseException {
      * <p>The message.</p>
      * @public
      */
-    Message?: string;
+    Message?: string | undefined;
     /**
      * @internal
      */
@@ -3738,7 +3738,7 @@ export interface DisconnectReason {
      * <p>A code that indicates how the contact was terminated.</p>
      * @public
      */
-    Code?: string;
+    Code?: string | undefined;
 }
 /**
  * @public
@@ -3759,7 +3759,7 @@ export interface StopContactRequest {
      *    provide this field.</p>
      * @public
      */
-    DisconnectReason?: DisconnectReason;
+    DisconnectReason?: DisconnectReason | undefined;
 }
 /**
  * @public
@@ -3827,7 +3827,7 @@ export interface EvaluationAnswerInput {
      * <p>The value for an answer in a contact evaluation.</p>
      * @public
      */
-    Value?: EvaluationAnswerData;
+    Value?: EvaluationAnswerData | undefined;
 }
 /**
  * @public
@@ -3847,12 +3847,12 @@ export interface SubmitContactEvaluationRequest {
      * <p>A map of question identifiers to answer value.</p>
      * @public
      */
-    Answers?: Record<string, EvaluationAnswerInput>;
+    Answers?: Record<string, EvaluationAnswerInput> | undefined;
     /**
      * <p>A map of question identifiers to note value.</p>
      * @public
      */
-    Notes?: Record<string, EvaluationNote>;
+    Notes?: Record<string, EvaluationNote> | undefined;
 }
 /**
  * @public
@@ -3957,12 +3957,12 @@ export interface TransferContactRequest {
      * <p>The identifier for the queue.</p>
      * @public
      */
-    QueueId?: string;
+    QueueId?: string | undefined;
     /**
      * <p>The identifier for the user. This can be the ID or the ARN of the user.</p>
      * @public
      */
-    UserId?: string;
+    UserId?: string | undefined;
     /**
      * <p>The identifier of the flow.</p>
      * @public
@@ -3975,7 +3975,7 @@ export interface TransferContactRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
 }
 /**
  * @public
@@ -3985,12 +3985,12 @@ export interface TransferContactResponse {
      * <p>The identifier of the contact in this instance of Amazon Connect. </p>
      * @public
      */
-    ContactId?: string;
+    ContactId?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the contact.</p>
      * @public
      */
-    ContactArn?: string;
+    ContactArn?: string | undefined;
 }
 /**
  * @public
@@ -4051,27 +4051,27 @@ export interface UpdateAgentStatusRequest {
      * <p>The name of the agent status.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the agent status.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The state of the agent status.</p>
      * @public
      */
-    State?: AgentStatusState;
+    State?: AgentStatusState | undefined;
     /**
      * <p>The display order of the agent status.</p>
      * @public
      */
-    DisplayOrder?: number;
+    DisplayOrder?: number | undefined;
     /**
      * <p>A number indicating the reset order of the agent status.</p>
      * @public
      */
-    ResetOrderNumber?: boolean;
+    ResetOrderNumber?: boolean | undefined;
 }
 /**
  * @public
@@ -4091,19 +4091,19 @@ export interface UpdateAuthenticationProfileRequest {
      * <p>The name for the authentication profile.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description for the authentication profile.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>A list of IP address range strings that are allowed to access the instance. For more
      *    information on how to configure IP addresses, see<a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-session-timeouts">Configure session timeouts</a> in the <i>Amazon Connect Administrator
      *     Guide</i>.</p>
      * @public
      */
-    AllowedIps?: string[];
+    AllowedIps?: string[] | undefined;
     /**
      * <p>A list of IP address range strings that are blocked from accessing the instance. For more
      *    information on how to configure IP addresses, For more information on how to configure IP
@@ -4112,7 +4112,7 @@ export interface UpdateAuthenticationProfileRequest {
      *     Guide</i>. </p>
      * @public
      */
-    BlockedIps?: string[];
+    BlockedIps?: string[] | undefined;
     /**
      * <p>The short lived session duration configuration for users logged in to Amazon Connect, in
      *    minutes. This value determines the maximum possible time before an agent is authenticated. For
@@ -4120,7 +4120,7 @@ export interface UpdateAuthenticationProfileRequest {
      *     Guide</i>. </p>
      * @public
      */
-    PeriodicSessionDuration?: number;
+    PeriodicSessionDuration?: number | undefined;
 }
 /**
  * @public
@@ -4141,17 +4141,17 @@ export interface UpdateContactRequest {
      * <p>The name of the contact.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the contact.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>Well-formed data on contact, shown to agents on Contact Control Panel (CCP).</p>
      * @public
      */
-    References?: Record<string, Reference>;
+    References?: Record<string, Reference> | undefined;
 }
 /**
  * @public
@@ -4219,12 +4219,12 @@ export interface UpdateContactEvaluationRequest {
      * <p>A map of question identifiers to answer value.</p>
      * @public
      */
-    Answers?: Record<string, EvaluationAnswerInput>;
+    Answers?: Record<string, EvaluationAnswerInput> | undefined;
     /**
      * <p>A map of question identifiers to note value.</p>
      * @public
      */
-    Notes?: Record<string, EvaluationNote>;
+    Notes?: Record<string, EvaluationNote> | undefined;
 }
 /**
  * @public
@@ -4286,17 +4286,17 @@ export interface UpdateContactFlowMetadataRequest {
      * <p>The name of the flow.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the flow.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The state of flow.</p>
      * @public
      */
-    ContactFlowState?: ContactFlowState;
+    ContactFlowState?: ContactFlowState | undefined;
 }
 /**
  * @public
@@ -4347,17 +4347,17 @@ export interface UpdateContactFlowModuleMetadataRequest {
      * <p>The name of the flow module.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the flow module.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The state of flow module.</p>
      * @public
      */
-    State?: ContactFlowModuleState;
+    State?: ContactFlowModuleState | undefined;
 }
 /**
  * @public
@@ -4382,12 +4382,12 @@ export interface UpdateContactFlowNameRequest {
      * <p>The name of the flow.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the flow.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
 }
 /**
  * @public
@@ -4405,7 +4405,7 @@ export interface RoutingCriteriaInputStepExpiry {
      *    step, if expiry was configured for this routing step.</p>
      * @public
      */
-    DurationInSeconds?: number;
+    DurationInSeconds?: number | undefined;
 }
 /**
  * @public
@@ -4475,22 +4475,22 @@ export interface UpdateHoursOfOperationRequest {
      * <p>The name of the hours of operation.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the hours of operation.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The time zone of the hours of operation.</p>
      * @public
      */
-    TimeZone?: string;
+    TimeZone?: string | undefined;
     /**
      * <p>Configuration information of the hours of operation.</p>
      * @public
      */
-    Config?: HoursOfOperationConfig[];
+    Config?: HoursOfOperationConfig[] | undefined;
 }
 /**
  * @public
@@ -4730,14 +4730,14 @@ export interface UpdatePhoneNumberRequest {
      * <p>The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through. You must enter <code>InstanceId</code> or <code>TargetArn</code>. </p>
      * @public
      */
-    TargetArn?: string;
+    TargetArn?: string | undefined;
     /**
      * <p>The identifier of the Amazon Connect instance that phone numbers are claimed to. You
      *    can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the
      *     instance ID</a> in the Amazon Resource Name (ARN) of the instance. You must enter <code>InstanceId</code> or <code>TargetArn</code>. </p>
      * @public
      */
-    InstanceId?: string;
+    InstanceId?: string | undefined;
     /**
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
@@ -4745,7 +4745,7 @@ export interface UpdatePhoneNumberRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
 }
 /**
  * @public
@@ -4755,12 +4755,12 @@ export interface UpdatePhoneNumberResponse {
      * <p>A unique identifier for the phone number.</p>
      * @public
      */
-    PhoneNumberId?: string;
+    PhoneNumberId?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the phone number.</p>
      * @public
      */
-    PhoneNumberArn?: string;
+    PhoneNumberArn?: string | undefined;
 }
 /**
  * @public
@@ -4775,7 +4775,7 @@ export interface UpdatePhoneNumberMetadataRequest {
      * <p>The description of the phone number.</p>
      * @public
      */
-    PhoneNumberDescription?: string;
+    PhoneNumberDescription?: string | undefined;
     /**
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
@@ -4783,7 +4783,7 @@ export interface UpdatePhoneNumberMetadataRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
 }
 /**
  * @public
@@ -4804,7 +4804,7 @@ export interface UpdatePredefinedAttributeRequest {
      * <p>The values of the predefined attribute.</p>
      * @public
      */
-    Values?: PredefinedAttributeValues;
+    Values?: PredefinedAttributeValues | undefined;
 }
 /**
  * @public
@@ -4824,19 +4824,19 @@ export interface UpdatePromptRequest {
      * <p>The name of the prompt.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>A description of the prompt.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The URI for the S3 bucket where the prompt is stored. You can provide S3 pre-signed URLs returned by the
      * <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_GetPromptFile.html">GetPromptFile</a>
      *  API instead of providing S3 URIs.</p>
      * @public
      */
-    S3Uri?: string;
+    S3Uri?: string | undefined;
 }
 /**
  * @public
@@ -4846,12 +4846,12 @@ export interface UpdatePromptResponse {
      * <p>The Amazon Resource Name (ARN) of the prompt.</p>
      * @public
      */
-    PromptARN?: string;
+    PromptARN?: string | undefined;
     /**
      * <p>A unique identifier for the prompt.</p>
      * @public
      */
-    PromptId?: string;
+    PromptId?: string | undefined;
 }
 /**
  * @public
@@ -4891,7 +4891,7 @@ export interface UpdateQueueMaxContactsRequest {
      * <p>The maximum number of contacts that can be in the queue before it is considered full.</p>
      * @public
      */
-    MaxContacts?: number;
+    MaxContacts?: number | undefined;
 }
 /**
  * @public
@@ -4911,12 +4911,12 @@ export interface UpdateQueueNameRequest {
      * <p>The name of the queue.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the queue.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
 }
 /**
  * @public
@@ -4996,12 +4996,12 @@ export interface UpdateQuickConnectNameRequest {
      * <p>The name of the quick connect.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the quick connect.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
 }
 /**
  * @public
@@ -5083,12 +5083,12 @@ export interface UpdateRoutingProfileNameRequest {
      * <p>The name of the routing profile. Must not be more than 127 characters.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the routing profile. Must not be more than 250 characters.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
 }
 /**
  * @public
@@ -5158,13 +5158,13 @@ export interface UpdateSecurityProfileRequest {
      * <p>The description of the security profile.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The permissions granted to a security profile. For a list of valid permissions, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html">List of security
      *     profile permissions</a>.</p>
      * @public
      */
-    Permissions?: string[];
+    Permissions?: string[] | undefined;
     /**
      * <p>The identifier for the security profle.</p>
      * @public
@@ -5179,28 +5179,28 @@ export interface UpdateSecurityProfileRequest {
      * <p>The list of tags that a security profile uses to restrict access to resources in Amazon Connect.</p>
      * @public
      */
-    AllowedAccessControlTags?: Record<string, string>;
+    AllowedAccessControlTags?: Record<string, string> | undefined;
     /**
      * <p>The list of resources that a security profile applies tag restrictions to in Amazon Connect.</p>
      * @public
      */
-    TagRestrictedResources?: string[];
+    TagRestrictedResources?: string[] | undefined;
     /**
      * <p>A list of the third-party application's metadata.</p>
      * @public
      */
-    Applications?: Application[];
+    Applications?: Application[] | undefined;
     /**
      * <p>The list of resources that a security profile applies hierarchy restrictions to in Amazon Connect. Following are acceptable ResourceNames: <code>User</code>.</p>
      * @public
      */
-    HierarchyRestrictedResources?: string[];
+    HierarchyRestrictedResources?: string[] | undefined;
     /**
      * <p>The identifier of the hierarchy group that a security profile uses to restrict access to
      *    resources in Amazon Connect.</p>
      * @public
      */
-    AllowedAccessControlHierarchyGroupId?: string;
+    AllowedAccessControlHierarchyGroupId?: string | undefined;
 }
 /**
  * @public
@@ -5220,39 +5220,39 @@ export interface UpdateTaskTemplateRequest {
      * <p>The name of the task template.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the task template.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The identifier of the flow that runs by default when a task is created by referencing this template.</p>
      * @public
      */
-    ContactFlowId?: string;
+    ContactFlowId?: string | undefined;
     /**
      * <p>Constraints that are applicable to the fields listed.</p>
      * @public
      */
-    Constraints?: TaskTemplateConstraints;
+    Constraints?: TaskTemplateConstraints | undefined;
     /**
      * <p>The default values for fields when a task is created by referencing this template.</p>
      * @public
      */
-    Defaults?: TaskTemplateDefaults;
+    Defaults?: TaskTemplateDefaults | undefined;
     /**
      * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
      * Tasks can only be created from <code>ACTIVE</code> templates.
      * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created.</p>
      * @public
      */
-    Status?: TaskTemplateStatus;
+    Status?: TaskTemplateStatus | undefined;
     /**
      * <p>Fields that are part of the template.</p>
      * @public
      */
-    Fields?: TaskTemplateField[];
+    Fields?: TaskTemplateField[] | undefined;
 }
 /**
  * @public
@@ -5262,64 +5262,64 @@ export interface UpdateTaskTemplateResponse {
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    InstanceId?: string;
+    InstanceId?: string | undefined;
     /**
      * <p>The identifier of the task template resource.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) for the task template resource.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the task template.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the task template.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The identifier of the flow that runs by default when a task is created by referencing this template.</p>
      * @public
      */
-    ContactFlowId?: string;
+    ContactFlowId?: string | undefined;
     /**
      * <p>Constraints that are applicable to the fields listed.</p>
      * @public
      */
-    Constraints?: TaskTemplateConstraints;
+    Constraints?: TaskTemplateConstraints | undefined;
     /**
      * <p>The default values for fields when a task is created by referencing this template.</p>
      * @public
      */
-    Defaults?: TaskTemplateDefaults;
+    Defaults?: TaskTemplateDefaults | undefined;
     /**
      * <p>Fields that are part of the template.</p>
      * @public
      */
-    Fields?: TaskTemplateField[];
+    Fields?: TaskTemplateField[] | undefined;
     /**
      * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
      * Tasks can only be created from <code>ACTIVE</code> templates.
      * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created.</p>
      * @public
      */
-    Status?: TaskTemplateStatus;
+    Status?: TaskTemplateStatus | undefined;
     /**
      * <p>The timestamp when the task template was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The timestamp when the task template was created.</p>
      * @public
      */
-    CreatedTime?: Date;
+    CreatedTime?: Date | undefined;
 }
 /**
  * @public
@@ -5336,18 +5336,18 @@ export interface UpdateTrafficDistributionRequest {
      * <p>The distribution of traffic between the instance and its replica(s).</p>
      * @public
      */
-    TelephonyConfig?: TelephonyConfig;
+    TelephonyConfig?: TelephonyConfig | undefined;
     /**
      * <p>The distribution that determines which Amazon Web Services Regions should be used to sign in
      *    agents in to both the instance and its replica(s).</p>
      * @public
      */
-    SignInConfig?: SignInConfig;
+    SignInConfig?: SignInConfig | undefined;
     /**
      * <p>The distribution of agents between the instance and its replica(s).</p>
      * @public
      */
-    AgentConfig?: AgentConfig;
+    AgentConfig?: AgentConfig | undefined;
 }
 /**
  * @public
@@ -5362,7 +5362,7 @@ export interface UpdateUserHierarchyRequest {
      * <p>The identifier of the hierarchy group.</p>
      * @public
      */
-    HierarchyGroupId?: string;
+    HierarchyGroupId?: string | undefined;
     /**
      * <p>The identifier of the user account.</p>
      * @public
@@ -5416,27 +5416,27 @@ export interface HierarchyStructureUpdate {
      *    for level one.</p>
      * @public
      */
-    LevelOne?: HierarchyLevelUpdate;
+    LevelOne?: HierarchyLevelUpdate | undefined;
     /**
      * <p>The update for level two.</p>
      * @public
      */
-    LevelTwo?: HierarchyLevelUpdate;
+    LevelTwo?: HierarchyLevelUpdate | undefined;
     /**
      * <p>The update for level three.</p>
      * @public
      */
-    LevelThree?: HierarchyLevelUpdate;
+    LevelThree?: HierarchyLevelUpdate | undefined;
     /**
      * <p>The update for level four.</p>
      * @public
      */
-    LevelFour?: HierarchyLevelUpdate;
+    LevelFour?: HierarchyLevelUpdate | undefined;
     /**
      * <p>The update for level five.</p>
      * @public
      */
-    LevelFive?: HierarchyLevelUpdate;
+    LevelFive?: HierarchyLevelUpdate | undefined;
 }
 /**
  * @public
@@ -5593,7 +5593,7 @@ export interface UpdateViewContentResponse {
      * <p>A view resource object. Contains metadata and content necessary to render the view.</p>
      * @public
      */
-    View?: View;
+    View?: View | undefined;
 }
 /**
  * @public
@@ -5615,12 +5615,12 @@ export interface UpdateViewMetadataRequest {
      * <p>The name of the view.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the view.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
 }
 /**
  * @public
@@ -5691,7 +5691,7 @@ export interface EvaluationFormSection {
      * <p>The instructions of the section.</p>
      * @public
      */
-    Instructions?: string;
+    Instructions?: string | undefined;
     /**
      * <p>The items of the section.</p>
      * @public
@@ -5701,7 +5701,7 @@ export interface EvaluationFormSection {
      * <p>The scoring weight of the section.</p>
      * @public
      */
-    Weight?: number;
+    Weight?: number | undefined;
 }
 /**
  * <p>The search criteria to be used to return agent statuses.</p>
@@ -5713,7 +5713,7 @@ export interface AgentStatusSearchCriteria {
      *    condition.</p>
      * @public
      */
-    OrConditions?: AgentStatusSearchCriteria[];
+    OrConditions?: AgentStatusSearchCriteria[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a string condition.</p>
      *          <note>
@@ -5723,7 +5723,7 @@ export interface AgentStatusSearchCriteria {
      *          </note>
      * @public
      */
-    AndConditions?: AgentStatusSearchCriteria[];
+    AndConditions?: AgentStatusSearchCriteria[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a string condition.</p>
      *          <note>
@@ -5733,7 +5733,7 @@ export interface AgentStatusSearchCriteria {
      *          </note>
      * @public
      */
-    StringCondition?: StringCondition;
+    StringCondition?: StringCondition | undefined;
 }
 /**
  * <p>The search criteria to be used to return flow modules.</p>
@@ -5745,18 +5745,18 @@ export interface ContactFlowModuleSearchCriteria {
      *    condition.</p>
      * @public
      */
-    OrConditions?: ContactFlowModuleSearchCriteria[];
+    OrConditions?: ContactFlowModuleSearchCriteria[] | undefined;
     /**
      * <p>A list of conditions which would be applied together with an <code>AND</code>
      *    condition.</p>
      * @public
      */
-    AndConditions?: ContactFlowModuleSearchCriteria[];
+    AndConditions?: ContactFlowModuleSearchCriteria[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a string condition.</p>
      * @public
      */
-    StringCondition?: StringCondition;
+    StringCondition?: StringCondition | undefined;
 }
 /**
  * <p>The search criteria to be used to return contact flows.</p>
@@ -5768,33 +5768,33 @@ export interface ContactFlowSearchCriteria {
      *    condition.</p>
      * @public
      */
-    OrConditions?: ContactFlowSearchCriteria[];
+    OrConditions?: ContactFlowSearchCriteria[] | undefined;
     /**
      * <p>A list of conditions which would be applied together with an <code>AND</code>
      *    condition.</p>
      * @public
      */
-    AndConditions?: ContactFlowSearchCriteria[];
+    AndConditions?: ContactFlowSearchCriteria[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a string condition.</p>
      * @public
      */
-    StringCondition?: StringCondition;
+    StringCondition?: StringCondition | undefined;
     /**
      * <p>The type of flow.</p>
      * @public
      */
-    TypeCondition?: ContactFlowType;
+    TypeCondition?: ContactFlowType | undefined;
     /**
      * <p>The state of the flow.</p>
      * @public
      */
-    StateCondition?: ContactFlowState;
+    StateCondition?: ContactFlowState | undefined;
     /**
      * <p>The status of the flow.</p>
      * @public
      */
-    StatusCondition?: ContactFlowStatus;
+    StatusCondition?: ContactFlowStatus | undefined;
 }
 /**
  * @public
@@ -5814,7 +5814,7 @@ export interface CreateEvaluationFormRequest {
      * <p>The description of the evaluation form.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>Items that are part of the evaluation form.  The total number of sections and questions must not exceed 100 each.  Questions must be contained in a section.</p>
      * @public
@@ -5824,7 +5824,7 @@ export interface CreateEvaluationFormRequest {
      * <p>A scoring strategy of the evaluation form.</p>
      * @public
      */
-    ScoringStrategy?: EvaluationFormScoringStrategy;
+    ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
     /**
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
@@ -5832,7 +5832,7 @@ export interface CreateEvaluationFormRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
 }
 /**
  * <p>Information about the evaluation form.</p>
@@ -5868,7 +5868,7 @@ export interface EvaluationForm {
      * <p>The description of the evaluation form.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The status of the evaluation form.</p>
      * @public
@@ -5883,7 +5883,7 @@ export interface EvaluationForm {
      * <p>A scoring strategy of the evaluation form.</p>
      * @public
      */
-    ScoringStrategy?: EvaluationFormScoringStrategy;
+    ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
     /**
      * <p>The timestamp for when the evaluation form was created.</p>
      * @public
@@ -5908,7 +5908,7 @@ export interface EvaluationForm {
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
 }
 /**
  * <p>Information about an evaluation form used in a contact evaluation.</p>
@@ -5939,7 +5939,7 @@ export interface EvaluationFormContent {
      * <p>The description of the evaluation form.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>Items that are part of the evaluation form.  The total number of sections and questions must not exceed 100 each.  Questions must be contained in a section.</p>
      * @public
@@ -5949,7 +5949,7 @@ export interface EvaluationFormContent {
      * <p>A scoring strategy of the evaluation form.</p>
      * @public
      */
-    ScoringStrategy?: EvaluationFormScoringStrategy;
+    ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
 }
 /**
  * <p>A tagged union to specify expression for a routing step.</p>
@@ -5960,17 +5960,17 @@ export interface Expression {
      * <p>An object to specify the predefined attribute condition.</p>
      * @public
      */
-    AttributeCondition?: AttributeCondition;
+    AttributeCondition?: AttributeCondition | undefined;
     /**
      * <p>List of routing expressions which will be AND-ed together.</p>
      * @public
      */
-    AndExpression?: Expression[];
+    AndExpression?: Expression[] | undefined;
     /**
      * <p>List of routing expressions which will be OR-ed together.</p>
      * @public
      */
-    OrExpression?: Expression[];
+    OrExpression?: Expression[] | undefined;
 }
 /**
  * <p>The search criteria to be used to return hours of operations.</p>
@@ -5981,12 +5981,12 @@ export interface HoursOfOperationSearchCriteria {
      * <p>A list of conditions which would be applied together with an OR condition.</p>
      * @public
      */
-    OrConditions?: HoursOfOperationSearchCriteria[];
+    OrConditions?: HoursOfOperationSearchCriteria[] | undefined;
     /**
      * <p>A list of conditions which would be applied together with an AND condition.</p>
      * @public
      */
-    AndConditions?: HoursOfOperationSearchCriteria[];
+    AndConditions?: HoursOfOperationSearchCriteria[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a string condition.</p>
      *          <note>
@@ -5995,7 +5995,7 @@ export interface HoursOfOperationSearchCriteria {
      *          </note>
      * @public
      */
-    StringCondition?: StringCondition;
+    StringCondition?: StringCondition | undefined;
 }
 /**
  * <p>The search criteria to be used to return predefined attributes.</p>
@@ -6007,18 +6007,18 @@ export interface PredefinedAttributeSearchCriteria {
      *    condition.</p>
      * @public
      */
-    OrConditions?: PredefinedAttributeSearchCriteria[];
+    OrConditions?: PredefinedAttributeSearchCriteria[] | undefined;
     /**
      * <p>A list of conditions which would be applied together with an <code>AND</code>
      *    condition.</p>
      * @public
      */
-    AndConditions?: PredefinedAttributeSearchCriteria[];
+    AndConditions?: PredefinedAttributeSearchCriteria[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a string condition.</p>
      * @public
      */
-    StringCondition?: StringCondition;
+    StringCondition?: StringCondition | undefined;
 }
 /**
  * <p>The search criteria to be used to return prompts.</p>
@@ -6029,12 +6029,12 @@ export interface PromptSearchCriteria {
      * <p>A list of conditions which would be applied together with an OR condition.</p>
      * @public
      */
-    OrConditions?: PromptSearchCriteria[];
+    OrConditions?: PromptSearchCriteria[] | undefined;
     /**
      * <p>A list of conditions which would be applied together with an AND condition.</p>
      * @public
      */
-    AndConditions?: PromptSearchCriteria[];
+    AndConditions?: PromptSearchCriteria[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a string condition.</p>
      *          <note>
@@ -6043,7 +6043,7 @@ export interface PromptSearchCriteria {
      *          </note>
      * @public
      */
-    StringCondition?: StringCondition;
+    StringCondition?: StringCondition | undefined;
 }
 /**
  * <p>The search criteria to be used to return queues.</p>
@@ -6059,12 +6059,12 @@ export interface QueueSearchCriteria {
      * <p>A list of conditions which would be applied together with an OR condition.</p>
      * @public
      */
-    OrConditions?: QueueSearchCriteria[];
+    OrConditions?: QueueSearchCriteria[] | undefined;
     /**
      * <p>A list of conditions which would be applied together with an AND condition.</p>
      * @public
      */
-    AndConditions?: QueueSearchCriteria[];
+    AndConditions?: QueueSearchCriteria[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a string condition.</p>
      *          <note>
@@ -6073,12 +6073,12 @@ export interface QueueSearchCriteria {
      *          </note>
      * @public
      */
-    StringCondition?: StringCondition;
+    StringCondition?: StringCondition | undefined;
     /**
      * <p>The type of queue.</p>
      * @public
      */
-    QueueTypeCondition?: SearchableQueueType;
+    QueueTypeCondition?: SearchableQueueType | undefined;
 }
 /**
  * <p>The search criteria to be used to return quick connects.</p>
@@ -6089,12 +6089,12 @@ export interface QuickConnectSearchCriteria {
      * <p>A list of conditions which would be applied together with an OR condition.</p>
      * @public
      */
-    OrConditions?: QuickConnectSearchCriteria[];
+    OrConditions?: QuickConnectSearchCriteria[] | undefined;
     /**
      * <p>A list of conditions which would be applied together with an AND condition.</p>
      * @public
      */
-    AndConditions?: QuickConnectSearchCriteria[];
+    AndConditions?: QuickConnectSearchCriteria[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a string condition.</p>
      *          <note>
@@ -6103,7 +6103,7 @@ export interface QuickConnectSearchCriteria {
      *          </note>
      * @public
      */
-    StringCondition?: StringCondition;
+    StringCondition?: StringCondition | undefined;
 }
 /**
  * <p>The search criteria to be used to return routing profiles.</p>
@@ -6119,12 +6119,12 @@ export interface RoutingProfileSearchCriteria {
      * <p>A list of conditions which would be applied together with an OR condition.</p>
      * @public
      */
-    OrConditions?: RoutingProfileSearchCriteria[];
+    OrConditions?: RoutingProfileSearchCriteria[] | undefined;
     /**
      * <p>A list of conditions which would be applied together with an AND condition.</p>
      * @public
      */
-    AndConditions?: RoutingProfileSearchCriteria[];
+    AndConditions?: RoutingProfileSearchCriteria[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a string condition.</p>
      *          <note>
@@ -6134,7 +6134,7 @@ export interface RoutingProfileSearchCriteria {
      *          </note>
      * @public
      */
-    StringCondition?: StringCondition;
+    StringCondition?: StringCondition | undefined;
 }
 /**
  * <p>The search criteria to be used to return security profiles.</p>
@@ -6150,17 +6150,17 @@ export interface SecurityProfileSearchCriteria {
      * <p>A list of conditions which would be applied together with an OR condition.</p>
      * @public
      */
-    OrConditions?: SecurityProfileSearchCriteria[];
+    OrConditions?: SecurityProfileSearchCriteria[] | undefined;
     /**
      * <p>A list of conditions which would be applied together with an AND condition.</p>
      * @public
      */
-    AndConditions?: SecurityProfileSearchCriteria[];
+    AndConditions?: SecurityProfileSearchCriteria[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a string condition.</p>
      * @public
      */
-    StringCondition?: StringCondition;
+    StringCondition?: StringCondition | undefined;
 }
 /**
  * @public
@@ -6185,7 +6185,7 @@ export interface UpdateEvaluationFormRequest {
      * <p>A flag indicating whether the operation must create a new version.</p>
      * @public
      */
-    CreateNewVersion?: boolean;
+    CreateNewVersion?: boolean | undefined;
     /**
      * <p>A title of the evaluation form.</p>
      * @public
@@ -6195,7 +6195,7 @@ export interface UpdateEvaluationFormRequest {
      * <p>The description of the evaluation form.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>Items that are part of the evaluation form.  The total number of sections and questions must not exceed 100 each.  Questions must be contained in a section.</p>
      * @public
@@ -6205,7 +6205,7 @@ export interface UpdateEvaluationFormRequest {
      * <p>A scoring strategy of the evaluation form.</p>
      * @public
      */
-    ScoringStrategy?: EvaluationFormScoringStrategy;
+    ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
     /**
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
@@ -6213,7 +6213,7 @@ export interface UpdateEvaluationFormRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
 }
 /**
  * <p>The search criteria to be used to return userHierarchyGroup.</p>
@@ -6224,12 +6224,12 @@ export interface UserHierarchyGroupSearchCriteria {
      * <p>A list of conditions which would be applied together with an OR condition.</p>
      * @public
      */
-    OrConditions?: UserHierarchyGroupSearchCriteria[];
+    OrConditions?: UserHierarchyGroupSearchCriteria[] | undefined;
     /**
      * <p>A list of conditions which would be applied together with an AND condition.</p>
      * @public
      */
-    AndConditions?: UserHierarchyGroupSearchCriteria[];
+    AndConditions?: UserHierarchyGroupSearchCriteria[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a string condition.</p>
      *          <note>
@@ -6238,7 +6238,7 @@ export interface UserHierarchyGroupSearchCriteria {
      *          </note>
      * @public
      */
-    StringCondition?: StringCondition;
+    StringCondition?: StringCondition | undefined;
 }
 /**
  * <p>The search criteria to be used to return users.</p>
@@ -6255,13 +6255,13 @@ export interface UserSearchCriteria {
      *    condition.</p>
      * @public
      */
-    OrConditions?: UserSearchCriteria[];
+    OrConditions?: UserSearchCriteria[] | undefined;
     /**
      * <p>A list of conditions which would be applied together with an <code>AND</code> condition.
      *   </p>
      * @public
      */
-    AndConditions?: UserSearchCriteria[];
+    AndConditions?: UserSearchCriteria[] | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a string condition.</p>
      *          <p>The currently supported values for <code>FieldName</code> are <code>Username</code>,
@@ -6269,18 +6269,18 @@ export interface UserSearchCriteria {
      *     <code>SecurityProfileId</code>, <code>ResourceId</code>.</p>
      * @public
      */
-    StringCondition?: StringCondition;
+    StringCondition?: StringCondition | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a List condition to search users with
      *    attributes included in Lists like Proficiencies.</p>
      * @public
      */
-    ListCondition?: ListCondition;
+    ListCondition?: ListCondition | undefined;
     /**
      * <p>A leaf node condition which can be used to specify a hierarchy group condition.</p>
      * @public
      */
-    HierarchyGroupCondition?: HierarchyGroupCondition;
+    HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
 }
 /**
  * @public
@@ -6317,12 +6317,12 @@ export interface RoutingCriteriaInputStep {
      * <p>An object to specify the expiration of a routing step.</p>
      * @public
      */
-    Expiry?: RoutingCriteriaInputStepExpiry;
+    Expiry?: RoutingCriteriaInputStepExpiry | undefined;
     /**
      * <p>A tagged union to specify expression for a routing step.</p>
      * @public
      */
-    Expression?: Expression;
+    Expression?: Expression | undefined;
 }
 /**
  * @public
@@ -6339,22 +6339,22 @@ export interface SearchAgentStatusesRequest {
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>Filters to be applied to search results.</p>
      * @public
      */
-    SearchFilter?: AgentStatusSearchFilter;
+    SearchFilter?: AgentStatusSearchFilter | undefined;
     /**
      * <p>The search criteria to be used to return agent statuses.</p>
      * @public
      */
-    SearchCriteria?: AgentStatusSearchCriteria;
+    SearchCriteria?: AgentStatusSearchCriteria | undefined;
 }
 /**
  * @public
@@ -6371,17 +6371,17 @@ export interface SearchContactFlowModulesRequest {
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>Filters to be applied to search results.</p>
      * @public
      */
-    SearchFilter?: ContactFlowModuleSearchFilter;
+    SearchFilter?: ContactFlowModuleSearchFilter | undefined;
     /**
      * <p>The search criteria to be used to return contact flow modules.</p>
      *          <note>
@@ -6391,7 +6391,7 @@ export interface SearchContactFlowModulesRequest {
      *          </note>
      * @public
      */
-    SearchCriteria?: ContactFlowModuleSearchCriteria;
+    SearchCriteria?: ContactFlowModuleSearchCriteria | undefined;
 }
 /**
  * @public
@@ -6408,17 +6408,17 @@ export interface SearchContactFlowsRequest {
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>Filters to be applied to search results.</p>
      * @public
      */
-    SearchFilter?: ContactFlowSearchFilter;
+    SearchFilter?: ContactFlowSearchFilter | undefined;
     /**
      * <p>The search criteria to be used to return flows.</p>
      *          <note>
@@ -6428,7 +6428,7 @@ export interface SearchContactFlowsRequest {
      *          </note>
      * @public
      */
-    SearchCriteria?: ContactFlowSearchCriteria;
+    SearchCriteria?: ContactFlowSearchCriteria | undefined;
 }
 /**
  * @public
@@ -6444,22 +6444,22 @@ export interface SearchHoursOfOperationsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>Filters to be applied to search results.</p>
      * @public
      */
-    SearchFilter?: HoursOfOperationSearchFilter;
+    SearchFilter?: HoursOfOperationSearchFilter | undefined;
     /**
      * <p>The search criteria to be used to return hours of operations.</p>
      * @public
      */
-    SearchCriteria?: HoursOfOperationSearchCriteria;
+    SearchCriteria?: HoursOfOperationSearchCriteria | undefined;
 }
 /**
  * @public
@@ -6476,17 +6476,17 @@ export interface SearchPredefinedAttributesRequest {
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The search criteria to be used to return predefined attributes.</p>
      * @public
      */
-    SearchCriteria?: PredefinedAttributeSearchCriteria;
+    SearchCriteria?: PredefinedAttributeSearchCriteria | undefined;
 }
 /**
  * @public
@@ -6502,22 +6502,22 @@ export interface SearchPromptsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>Filters to be applied to search results.</p>
      * @public
      */
-    SearchFilter?: PromptSearchFilter;
+    SearchFilter?: PromptSearchFilter | undefined;
     /**
      * <p>The search criteria to be used to return prompts.</p>
      * @public
      */
-    SearchCriteria?: PromptSearchCriteria;
+    SearchCriteria?: PromptSearchCriteria | undefined;
 }
 /**
  * @public
@@ -6533,17 +6533,17 @@ export interface SearchQueuesRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>Filters to be applied to search results.</p>
      * @public
      */
-    SearchFilter?: QueueSearchFilter;
+    SearchFilter?: QueueSearchFilter | undefined;
     /**
      * <p>The search criteria to be used to return queues.</p>
      *          <note>
@@ -6553,7 +6553,7 @@ export interface SearchQueuesRequest {
      *          </note>
      * @public
      */
-    SearchCriteria?: QueueSearchCriteria;
+    SearchCriteria?: QueueSearchCriteria | undefined;
 }
 /**
  * @public
@@ -6569,22 +6569,22 @@ export interface SearchQuickConnectsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>Filters to be applied to search results.</p>
      * @public
      */
-    SearchFilter?: QuickConnectSearchFilter;
+    SearchFilter?: QuickConnectSearchFilter | undefined;
     /**
      * <p>The search criteria to be used to return quick connects.</p>
      * @public
      */
-    SearchCriteria?: QuickConnectSearchCriteria;
+    SearchCriteria?: QuickConnectSearchCriteria | undefined;
 }
 /**
  * @public
@@ -6600,17 +6600,17 @@ export interface SearchRoutingProfilesRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>Filters to be applied to search results.</p>
      * @public
      */
-    SearchFilter?: RoutingProfileSearchFilter;
+    SearchFilter?: RoutingProfileSearchFilter | undefined;
     /**
      * <p>The search criteria to be used to return routing profiles.</p>
      *          <note>
@@ -6620,7 +6620,7 @@ export interface SearchRoutingProfilesRequest {
      *          </note>
      * @public
      */
-    SearchCriteria?: RoutingProfileSearchCriteria;
+    SearchCriteria?: RoutingProfileSearchCriteria | undefined;
 }
 /**
  * @public
@@ -6636,12 +6636,12 @@ export interface SearchSecurityProfilesRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The search criteria to be used to return security profiles. </p>
      *          <note>
@@ -6655,12 +6655,12 @@ export interface SearchSecurityProfilesRequest {
      *          </note>
      * @public
      */
-    SearchCriteria?: SecurityProfileSearchCriteria;
+    SearchCriteria?: SecurityProfileSearchCriteria | undefined;
     /**
      * <p>Filters to be applied to search results.</p>
      * @public
      */
-    SearchFilter?: SecurityProfilesSearchFilter;
+    SearchFilter?: SecurityProfilesSearchFilter | undefined;
 }
 /**
  * @public
@@ -6677,22 +6677,22 @@ export interface SearchUserHierarchyGroupsRequest {
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>Filters to be applied to search results.</p>
      * @public
      */
-    SearchFilter?: UserHierarchyGroupSearchFilter;
+    SearchFilter?: UserHierarchyGroupSearchFilter | undefined;
     /**
      * <p>The search criteria to be used to return UserHierarchyGroups.</p>
      * @public
      */
-    SearchCriteria?: UserHierarchyGroupSearchCriteria;
+    SearchCriteria?: UserHierarchyGroupSearchCriteria | undefined;
 }
 /**
  * @public
@@ -6711,17 +6711,17 @@ export interface SearchUsersRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>Filters to be applied to search results.</p>
      * @public
      */
-    SearchFilter?: UserSearchFilter;
+    SearchFilter?: UserSearchFilter | undefined;
     /**
      * <p>The search criteria to be used to return users.</p>
      *          <note>
@@ -6731,7 +6731,7 @@ export interface SearchUsersRequest {
      *          </note>
      * @public
      */
-    SearchCriteria?: UserSearchCriteria;
+    SearchCriteria?: UserSearchCriteria | undefined;
 }
 /**
  * <p>Step signifies the criteria to be used for routing to an agent</p>
@@ -6742,17 +6742,17 @@ export interface Step {
      * <p>An object to specify the expiration of a routing step.</p>
      * @public
      */
-    Expiry?: Expiry;
+    Expiry?: Expiry | undefined;
     /**
      * <p>A tagged union to specify expression for a routing step.</p>
      * @public
      */
-    Expression?: Expression;
+    Expression?: Expression | undefined;
     /**
      * <p>Represents status of the Routing step.</p>
      * @public
      */
-    Status?: RoutingCriteriaStepStatus;
+    Status?: RoutingCriteriaStepStatus | undefined;
 }
 /**
  * <p>Latest routing criteria on the contact.</p>
@@ -6766,7 +6766,7 @@ export interface RoutingCriteria {
      *    contact will be offered to any agent in the queue.</p>
      * @public
      */
-    Steps?: Step[];
+    Steps?: Step[] | undefined;
     /**
      * <p>The timestamp indicating when the routing criteria is set to active. A routing criteria is
      *    activated when contact is transferred to a queue. ActivationTimestamp will be set on routing
@@ -6774,12 +6774,12 @@ export interface RoutingCriteria {
      *    in agent queue.</p>
      * @public
      */
-    ActivationTimestamp?: Date;
+    ActivationTimestamp?: Date | undefined;
     /**
      * <p>Information about the index of the routing criteria.</p>
      * @public
      */
-    Index?: number;
+    Index?: number | undefined;
 }
 /**
  * <p>An object to define the RoutingCriteria.</p>
@@ -6795,7 +6795,7 @@ export interface RoutingCriteriaInput {
      *    any agent in the queue.</p>
      * @public
      */
-    Steps?: RoutingCriteriaInputStep[];
+    Steps?: RoutingCriteriaInputStep[] | undefined;
 }
 /**
  * <p>Contains information about a contact.</p>
@@ -6806,52 +6806,52 @@ export interface Contact {
      * <p>The Amazon Resource Name (ARN) for the contact.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The identifier for the contact.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>If this contact is related to other contacts, this is the ID of the initial contact.</p>
      * @public
      */
-    InitialContactId?: string;
+    InitialContactId?: string | undefined;
     /**
      * <p>If this contact is not the first contact, this is the ID of the previous contact.</p>
      * @public
      */
-    PreviousContactId?: string;
+    PreviousContactId?: string | undefined;
     /**
      * <p>Indicates how the contact was initiated.</p>
      * @public
      */
-    InitiationMethod?: ContactInitiationMethod;
+    InitiationMethod?: ContactInitiationMethod | undefined;
     /**
      * <p>The name of the contact.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the contact.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>How the contact reached your contact center.</p>
      * @public
      */
-    Channel?: Channel;
+    Channel?: Channel | undefined;
     /**
      * <p>If this contact was queued, this contains information about the queue. </p>
      * @public
      */
-    QueueInfo?: QueueInfo;
+    QueueInfo?: QueueInfo | undefined;
     /**
      * <p>Information about the agent who accepted the contact.</p>
      * @public
      */
-    AgentInfo?: AgentInfo;
+    AgentInfo?: AgentInfo | undefined;
     /**
      * <p>The date and time this contact was initiated, in UTC time. For <code>INBOUND</code>, this is
      *    when the contact arrived. For <code>OUTBOUND</code>, this is when the agent began dialing. For
@@ -6862,61 +6862,61 @@ export interface Contact {
      *    started listening to a contact.</p>
      * @public
      */
-    InitiationTimestamp?: Date;
+    InitiationTimestamp?: Date | undefined;
     /**
      * <p>The timestamp when the customer endpoint disconnected from Amazon Connect.</p>
      * @public
      */
-    DisconnectTimestamp?: Date;
+    DisconnectTimestamp?: Date | undefined;
     /**
      * <p>The timestamp when contact was last updated.</p>
      * @public
      */
-    LastUpdateTimestamp?: Date;
+    LastUpdateTimestamp?: Date | undefined;
     /**
      * <p>The timestamp when the contact was last paused.</p>
      * @public
      */
-    LastPausedTimestamp?: Date;
+    LastPausedTimestamp?: Date | undefined;
     /**
      * <p>The timestamp when the contact was last resumed.</p>
      * @public
      */
-    LastResumedTimestamp?: Date;
+    LastResumedTimestamp?: Date | undefined;
     /**
      * <p>Total pause count for a contact.</p>
      * @public
      */
-    TotalPauseCount?: number;
+    TotalPauseCount?: number | undefined;
     /**
      * <p>Total pause duration for a contact in seconds.</p>
      * @public
      */
-    TotalPauseDurationInSeconds?: number;
+    TotalPauseDurationInSeconds?: number | undefined;
     /**
      * <p>The timestamp, in Unix epoch time format, at which to start running the inbound flow.
      *   </p>
      * @public
      */
-    ScheduledTimestamp?: Date;
+    ScheduledTimestamp?: Date | undefined;
     /**
      * <p>The contactId that is <a href="https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html#relatedcontactid">related</a> to this
      *    contact.</p>
      * @public
      */
-    RelatedContactId?: string;
+    RelatedContactId?: string | undefined;
     /**
      * <p>Information about Amazon Connect Wisdom.</p>
      * @public
      */
-    WisdomInfo?: WisdomInfo;
+    WisdomInfo?: WisdomInfo | undefined;
     /**
      * <p>An integer that represents the queue time adjust to be applied to the contact, in seconds
      *    (longer / larger queue time are routed preferentially). Cannot be specified if the QueuePriority
      *    is specified. Must be statically defined and a valid integer value.</p>
      * @public
      */
-    QueueTimeAdjustmentSeconds?: number;
+    QueueTimeAdjustmentSeconds?: number | undefined;
     /**
      * <p>An integer that represents the queue priority to be applied to the contact (lower priorities
      *    are routed preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified.
@@ -6924,54 +6924,54 @@ export interface Contact {
      *    5.</p>
      * @public
      */
-    QueuePriority?: number;
+    QueuePriority?: number | undefined;
     /**
      * <p>Tags associated with the contact. This contains both Amazon Web Services generated and
      *    user-defined tags.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
     /**
      * <p>The timestamp when customer endpoint connected to Amazon Connect.</p>
      * @public
      */
-    ConnectedToSystemTimestamp?: Date;
+    ConnectedToSystemTimestamp?: Date | undefined;
     /**
      * <p>Latest routing criteria on the contact.</p>
      * @public
      */
-    RoutingCriteria?: RoutingCriteria;
+    RoutingCriteria?: RoutingCriteria | undefined;
     /**
      * <p>Information about the Customer on the contact.</p>
      * @public
      */
-    Customer?: Customer;
+    Customer?: Customer | undefined;
     /**
      * <p>Information associated with a campaign.</p>
      * @public
      */
-    Campaign?: Campaign;
+    Campaign?: Campaign | undefined;
     /**
      * <p>Indicates how an <a href="https://docs.aws.amazon.com/connect/latest/adminguide/how-to-create-campaigns.html">outbound campaign</a> call is
      *    actually disposed if the contact is connected to Amazon Connect.</p>
      * @public
      */
-    AnsweringMachineDetectionStatus?: AnsweringMachineDetectionStatus;
+    AnsweringMachineDetectionStatus?: AnsweringMachineDetectionStatus | undefined;
     /**
      * <p>Information about customer’s voice activity.</p>
      * @public
      */
-    CustomerVoiceActivity?: CustomerVoiceActivity;
+    CustomerVoiceActivity?: CustomerVoiceActivity | undefined;
     /**
      * <p>Information about the quality of the participant's media connection.</p>
      * @public
      */
-    QualityMetrics?: QualityMetrics;
+    QualityMetrics?: QualityMetrics | undefined;
     /**
      * <p>Information about the call disconnect experience.</p>
      * @public
      */
-    DisconnectDetails?: DisconnectDetails;
+    DisconnectDetails?: DisconnectDetails | undefined;
     /**
      * <p>A set of system defined key-value pairs stored on individual contact segments using an
      *    attribute map. The attributes are standard Amazon Connect attributes and can be accessed in
@@ -6980,7 +6980,7 @@ export interface Contact {
      *    <code>connect:SMS</code>.</p>
      * @public
      */
-    SegmentAttributes?: Record<string, SegmentAttributeValue>;
+    SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
 }
 /**
  * @public
@@ -7002,20 +7002,20 @@ export interface UpdateContactRoutingDataRequest {
      *    queue compared to others also changes their position in queue.</p>
      * @public
      */
-    QueueTimeAdjustmentSeconds?: number;
+    QueueTimeAdjustmentSeconds?: number | undefined;
     /**
      * <p>Priority of the contact in the queue. The default priority for new contacts is 5. You can
      *    raise the priority of a contact compared to other contacts in the queue by assigning them a
      *    higher priority, such as 1 or 2.</p>
      * @public
      */
-    QueuePriority?: number;
+    QueuePriority?: number | undefined;
     /**
      * <p>Updates the routing criteria on the contact. These properties can be used to change how a
      *    contact is routed within the queue.</p>
      * @public
      */
-    RoutingCriteria?: RoutingCriteriaInput;
+    RoutingCriteria?: RoutingCriteriaInput | undefined;
 }
 /**
  * @public
@@ -7025,7 +7025,7 @@ export interface DescribeContactResponse {
      * <p>Information about the contact.</p>
      * @public
      */
-    Contact?: Contact;
+    Contact?: Contact | undefined;
 }
 /**
  * @internal