@aws-sdk/client-connect 3.686.0 → 3.691.0

package/dist-types/ts3.4/models/models_1.d.ts

@@ -54,11 +54,11 @@ import {
   VocabularyState,
 } from "./models_0";
 export interface AttributeCondition {
-  Name?: string;
-  Value?: string;
-  ProficiencyLevel?: number;
-  MatchCriteria?: MatchCriteria;
-  ComparisonOperator?: string;
+  Name?: string | undefined;
+  Value?: string | undefined;
+  ProficiencyLevel?: number | undefined;
+  MatchCriteria?: MatchCriteria | undefined;
+  ComparisonOperator?: string | undefined;
 }
 export declare const RoutingCriteriaStepStatus: {
   readonly ACTIVE: "ACTIVE";
@@ -69,10 +69,10 @@ export declare const RoutingCriteriaStepStatus: {
 export type RoutingCriteriaStepStatus =
   (typeof RoutingCriteriaStepStatus)[keyof typeof RoutingCriteriaStepStatus];
 export interface SegmentAttributeValue {
-  ValueString?: string;
+  ValueString?: string | undefined;
 }
 export interface WisdomInfo {
-  SessionArn?: string;
+  SessionArn?: string | undefined;
 }
 export interface DescribeContactEvaluationRequest {
   InstanceId: string | undefined;
@@ -117,22 +117,22 @@ export declare namespace EvaluationAnswerData {
   const visit: <T>(value: EvaluationAnswerData, visitor: Visitor<T>) => T;
 }
 export interface EvaluationAnswerOutput {
-  Value?: EvaluationAnswerData;
-  SystemSuggestedValue?: EvaluationAnswerData;
+  Value?: EvaluationAnswerData | undefined;
+  SystemSuggestedValue?: EvaluationAnswerData | undefined;
 }
 export interface EvaluationScore {
-  Percentage?: number;
-  NotApplicable?: boolean;
-  AutomaticFail?: boolean;
+  Percentage?: number | undefined;
+  NotApplicable?: boolean | undefined;
+  AutomaticFail?: boolean | undefined;
 }
 export interface EvaluationMetadata {
   ContactId: string | undefined;
   EvaluatorArn: string | undefined;
-  ContactAgentId?: string;
-  Score?: EvaluationScore;
+  ContactAgentId?: string | undefined;
+  Score?: EvaluationScore | undefined;
 }
 export interface EvaluationNote {
-  Value?: string;
+  Value?: string | undefined;
 }
 export declare const EvaluationStatus: {
   readonly DRAFT: "DRAFT";
@@ -147,15 +147,15 @@ export interface Evaluation {
   Answers: Record<string, EvaluationAnswerOutput> | undefined;
   Notes: Record<string, EvaluationNote> | undefined;
   Status: EvaluationStatus | undefined;
-  Scores?: Record<string, EvaluationScore>;
+  Scores?: Record<string, EvaluationScore> | undefined;
   CreatedTime: Date | undefined;
   LastModifiedTime: Date | undefined;
-  Tags?: Record<string, string>;
+  Tags?: Record<string, string> | undefined;
 }
 export declare class ContactFlowNotPublishedException extends __BaseException {
   readonly name: "ContactFlowNotPublishedException";
   readonly $fault: "client";
-  Message?: string;
+  Message?: string | undefined;
   constructor(
     opts: __ExceptionOptionType<
       ContactFlowNotPublishedException,
@@ -174,18 +174,18 @@ export declare const ContactFlowState: {
 export type ContactFlowState =
   (typeof ContactFlowState)[keyof typeof ContactFlowState];
 export interface ContactFlow {
-  Arn?: string;
-  Id?: string;
-  Name?: string;
-  Type?: ContactFlowType;
-  State?: ContactFlowState;
-  Status?: ContactFlowStatus;
-  Description?: string;
-  Content?: string;
-  Tags?: Record<string, string>;
+  Arn?: string | undefined;
+  Id?: string | undefined;
+  Name?: string | undefined;
+  Type?: ContactFlowType | undefined;
+  State?: ContactFlowState | undefined;
+  Status?: ContactFlowStatus | undefined;
+  Description?: string | undefined;
+  Content?: string | undefined;
+  Tags?: Record<string, string> | undefined;
 }
 export interface DescribeContactFlowResponse {
-  ContactFlow?: ContactFlow;
+  ContactFlow?: ContactFlow | undefined;
 }
 export interface DescribeContactFlowModuleRequest {
   InstanceId: string | undefined;
@@ -204,22 +204,22 @@ export declare const ContactFlowModuleStatus: {
 export type ContactFlowModuleStatus =
   (typeof ContactFlowModuleStatus)[keyof typeof ContactFlowModuleStatus];
 export interface ContactFlowModule {
-  Arn?: string;
-  Id?: string;
-  Name?: string;
-  Content?: string;
-  Description?: string;
-  State?: ContactFlowModuleState;
-  Status?: ContactFlowModuleStatus;
-  Tags?: Record<string, string>;
+  Arn?: string | undefined;
+  Id?: string | undefined;
+  Name?: string | undefined;
+  Content?: string | undefined;
+  Description?: string | undefined;
+  State?: ContactFlowModuleState | undefined;
+  Status?: ContactFlowModuleStatus | undefined;
+  Tags?: Record<string, string> | undefined;
 }
 export interface DescribeContactFlowModuleResponse {
-  ContactFlowModule?: ContactFlowModule;
+  ContactFlowModule?: ContactFlowModule | undefined;
 }
 export interface DescribeEvaluationFormRequest {
   InstanceId: string | undefined;
   EvaluationFormId: string | undefined;
-  EvaluationFormVersion?: number;
+  EvaluationFormVersion?: number | undefined;
 }
 export declare const EvaluationFormVersionStatus: {
   readonly ACTIVE: "ACTIVE";
@@ -232,18 +232,18 @@ export interface DescribeHoursOfOperationRequest {
   HoursOfOperationId: string | undefined;
 }
 export interface HoursOfOperation {
-  HoursOfOperationId?: string;
-  HoursOfOperationArn?: string;
-  Name?: string;
-  Description?: string;
-  TimeZone?: string;
-  Config?: HoursOfOperationConfig[];
-  Tags?: Record<string, string>;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  HoursOfOperationId?: string | undefined;
+  HoursOfOperationArn?: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  TimeZone?: string | undefined;
+  Config?: HoursOfOperationConfig[] | undefined;
+  Tags?: Record<string, string> | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface DescribeHoursOfOperationResponse {
-  HoursOfOperation?: HoursOfOperation;
+  HoursOfOperation?: HoursOfOperation | undefined;
 }
 export interface DescribeInstanceRequest {
   InstanceId: string | undefined;
@@ -256,21 +256,21 @@ export declare const InstanceStatus: {
 export type InstanceStatus =
   (typeof InstanceStatus)[keyof typeof InstanceStatus];
 export interface InstanceStatusReason {
-  Message?: string;
+  Message?: string | undefined;
 }
 export interface Instance {
-  Id?: string;
-  Arn?: string;
-  IdentityManagementType?: DirectoryType;
-  InstanceAlias?: string;
-  CreatedTime?: Date;
-  ServiceRole?: string;
-  InstanceStatus?: InstanceStatus;
-  StatusReason?: InstanceStatusReason;
-  InboundCallsEnabled?: boolean;
-  OutboundCallsEnabled?: boolean;
-  InstanceAccessUrl?: string;
-  Tags?: Record<string, string>;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  IdentityManagementType?: DirectoryType | undefined;
+  InstanceAlias?: string | undefined;
+  CreatedTime?: Date | undefined;
+  ServiceRole?: string | undefined;
+  InstanceStatus?: InstanceStatus | undefined;
+  StatusReason?: InstanceStatusReason | undefined;
+  InboundCallsEnabled?: boolean | undefined;
+  OutboundCallsEnabled?: boolean | undefined;
+  InstanceAccessUrl?: string | undefined;
+  Tags?: Record<string, string> | undefined;
 }
 export declare const InstanceReplicationStatus: {
   readonly INSTANCE_REPLICATION_COMPLETE: "INSTANCE_REPLICATION_COMPLETE";
@@ -283,18 +283,18 @@ export declare const InstanceReplicationStatus: {
 export type InstanceReplicationStatus =
   (typeof InstanceReplicationStatus)[keyof typeof InstanceReplicationStatus];
 export interface ReplicationStatusSummary {
-  Region?: string;
-  ReplicationStatus?: InstanceReplicationStatus;
-  ReplicationStatusReason?: string;
+  Region?: string | undefined;
+  ReplicationStatus?: InstanceReplicationStatus | undefined;
+  ReplicationStatusReason?: string | undefined;
 }
 export interface ReplicationConfiguration {
-  ReplicationStatusSummaryList?: ReplicationStatusSummary[];
-  SourceRegion?: string;
-  GlobalSignInEndpoint?: string;
+  ReplicationStatusSummaryList?: ReplicationStatusSummary[] | undefined;
+  SourceRegion?: string | undefined;
+  GlobalSignInEndpoint?: string | undefined;
 }
 export interface DescribeInstanceResponse {
-  Instance?: Instance;
-  ReplicationConfiguration?: ReplicationConfiguration;
+  Instance?: Instance | undefined;
+  ReplicationConfiguration?: ReplicationConfiguration | undefined;
 }
 export declare const InstanceAttributeType: {
   readonly AUTO_RESOLVE_BEST_VOICES: "AUTO_RESOLVE_BEST_VOICES";
@@ -316,11 +316,11 @@ export interface DescribeInstanceAttributeRequest {
   AttributeType: InstanceAttributeType | undefined;
 }
 export interface Attribute {
-  AttributeType?: InstanceAttributeType;
-  Value?: string;
+  AttributeType?: InstanceAttributeType | undefined;
+  Value?: string | undefined;
 }
 export interface DescribeInstanceAttributeResponse {
-  Attribute?: Attribute;
+  Attribute?: Attribute | undefined;
 }
 export interface DescribeInstanceStorageConfigRequest {
   InstanceId: string | undefined;
@@ -328,7 +328,7 @@ export interface DescribeInstanceStorageConfigRequest {
   ResourceType: InstanceStorageResourceType | undefined;
 }
 export interface DescribeInstanceStorageConfigResponse {
-  StorageConfig?: InstanceStorageConfig;
+  StorageConfig?: InstanceStorageConfig | undefined;
 }
 export interface DescribePhoneNumberRequest {
   PhoneNumberId: string | undefined;
@@ -582,8 +582,8 @@ export declare const PhoneNumberWorkflowStatus: {
 export type PhoneNumberWorkflowStatus =
   (typeof PhoneNumberWorkflowStatus)[keyof typeof PhoneNumberWorkflowStatus];
 export interface PhoneNumberStatus {
-  Status?: PhoneNumberWorkflowStatus;
-  Message?: string;
+  Status?: PhoneNumberWorkflowStatus | undefined;
+  Message?: string | undefined;
 }
 export declare const PhoneNumberType: {
   readonly DID: "DID";
@@ -597,49 +597,49 @@ export declare const PhoneNumberType: {
 export type PhoneNumberType =
   (typeof PhoneNumberType)[keyof typeof PhoneNumberType];
 export interface ClaimedPhoneNumberSummary {
-  PhoneNumberId?: string;
-  PhoneNumberArn?: string;
-  PhoneNumber?: string;
-  PhoneNumberCountryCode?: PhoneNumberCountryCode;
-  PhoneNumberType?: PhoneNumberType;
-  PhoneNumberDescription?: string;
-  TargetArn?: string;
-  InstanceId?: string;
-  Tags?: Record<string, string>;
-  PhoneNumberStatus?: PhoneNumberStatus;
-  SourcePhoneNumberArn?: string;
+  PhoneNumberId?: string | undefined;
+  PhoneNumberArn?: string | undefined;
+  PhoneNumber?: string | undefined;
+  PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
+  PhoneNumberType?: PhoneNumberType | undefined;
+  PhoneNumberDescription?: string | undefined;
+  TargetArn?: string | undefined;
+  InstanceId?: string | undefined;
+  Tags?: Record<string, string> | undefined;
+  PhoneNumberStatus?: PhoneNumberStatus | undefined;
+  SourcePhoneNumberArn?: string | undefined;
 }
 export interface DescribePhoneNumberResponse {
-  ClaimedPhoneNumberSummary?: ClaimedPhoneNumberSummary;
+  ClaimedPhoneNumberSummary?: ClaimedPhoneNumberSummary | undefined;
 }
 export interface DescribePredefinedAttributeRequest {
   InstanceId: string | undefined;
   Name: string | undefined;
 }
 export interface PredefinedAttribute {
-  Name?: string;
-  Values?: PredefinedAttributeValues;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Name?: string | undefined;
+  Values?: PredefinedAttributeValues | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface DescribePredefinedAttributeResponse {
-  PredefinedAttribute?: PredefinedAttribute;
+  PredefinedAttribute?: PredefinedAttribute | undefined;
 }
 export interface DescribePromptRequest {
   InstanceId: string | undefined;
   PromptId: string | undefined;
 }
 export interface Prompt {
-  PromptARN?: string;
-  PromptId?: string;
-  Name?: string;
-  Description?: string;
-  Tags?: Record<string, string>;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  PromptARN?: string | undefined;
+  PromptId?: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  Tags?: Record<string, string> | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface DescribePromptResponse {
-  Prompt?: Prompt;
+  Prompt?: Prompt | undefined;
 }
 export interface DescribeQueueRequest {
   InstanceId: string | undefined;
@@ -651,61 +651,61 @@ export declare const QueueStatus: {
 };
 export type QueueStatus = (typeof QueueStatus)[keyof typeof QueueStatus];
 export interface Queue {
-  Name?: string;
-  QueueArn?: string;
-  QueueId?: string;
-  Description?: string;
-  OutboundCallerConfig?: OutboundCallerConfig;
-  HoursOfOperationId?: string;
-  MaxContacts?: number;
-  Status?: QueueStatus;
-  Tags?: Record<string, string>;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Name?: string | undefined;
+  QueueArn?: string | undefined;
+  QueueId?: string | undefined;
+  Description?: string | undefined;
+  OutboundCallerConfig?: OutboundCallerConfig | undefined;
+  HoursOfOperationId?: string | undefined;
+  MaxContacts?: number | undefined;
+  Status?: QueueStatus | undefined;
+  Tags?: Record<string, string> | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface DescribeQueueResponse {
-  Queue?: Queue;
+  Queue?: Queue | undefined;
 }
 export interface DescribeQuickConnectRequest {
   InstanceId: string | undefined;
   QuickConnectId: string | undefined;
 }
 export interface QuickConnect {
-  QuickConnectARN?: string;
-  QuickConnectId?: string;
-  Name?: string;
-  Description?: string;
-  QuickConnectConfig?: QuickConnectConfig;
-  Tags?: Record<string, string>;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  QuickConnectARN?: string | undefined;
+  QuickConnectId?: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  QuickConnectConfig?: QuickConnectConfig | undefined;
+  Tags?: Record<string, string> | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface DescribeQuickConnectResponse {
-  QuickConnect?: QuickConnect;
+  QuickConnect?: QuickConnect | undefined;
 }
 export interface DescribeRoutingProfileRequest {
   InstanceId: string | undefined;
   RoutingProfileId: string | undefined;
 }
 export interface RoutingProfile {
-  InstanceId?: string;
-  Name?: string;
-  RoutingProfileArn?: string;
-  RoutingProfileId?: string;
-  Description?: string;
-  MediaConcurrencies?: MediaConcurrency[];
-  DefaultOutboundQueueId?: string;
-  Tags?: Record<string, string>;
-  NumberOfAssociatedQueues?: number;
-  NumberOfAssociatedUsers?: number;
-  AgentAvailabilityTimer?: AgentAvailabilityTimer;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
-  IsDefault?: boolean;
-  AssociatedQueueIds?: string[];
+  InstanceId?: string | undefined;
+  Name?: string | undefined;
+  RoutingProfileArn?: string | undefined;
+  RoutingProfileId?: string | undefined;
+  Description?: string | undefined;
+  MediaConcurrencies?: MediaConcurrency[] | undefined;
+  DefaultOutboundQueueId?: string | undefined;
+  Tags?: Record<string, string> | undefined;
+  NumberOfAssociatedQueues?: number | undefined;
+  NumberOfAssociatedUsers?: number | undefined;
+  AgentAvailabilityTimer?: AgentAvailabilityTimer | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+  IsDefault?: boolean | undefined;
+  AssociatedQueueIds?: string[] | undefined;
 }
 export interface DescribeRoutingProfileResponse {
-  RoutingProfile?: RoutingProfile;
+  RoutingProfile?: RoutingProfile | undefined;
 }
 export interface DescribeRuleRequest {
   InstanceId: string | undefined;
@@ -722,7 +722,7 @@ export interface Rule {
   CreatedTime: Date | undefined;
   LastUpdatedTime: Date | undefined;
   LastUpdatedBy: string | undefined;
-  Tags?: Record<string, string>;
+  Tags?: Record<string, string> | undefined;
 }
 export interface DescribeRuleResponse {
   Rule: Rule | undefined;
@@ -732,21 +732,21 @@ export interface DescribeSecurityProfileRequest {
   InstanceId: string | undefined;
 }
 export interface SecurityProfile {
-  Id?: string;
-  OrganizationResourceId?: string;
-  Arn?: string;
-  SecurityProfileName?: string;
-  Description?: string;
-  Tags?: Record<string, string>;
-  AllowedAccessControlTags?: Record<string, string>;
-  TagRestrictedResources?: string[];
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
-  HierarchyRestrictedResources?: string[];
-  AllowedAccessControlHierarchyGroupId?: string;
+  Id?: string | undefined;
+  OrganizationResourceId?: string | undefined;
+  Arn?: string | undefined;
+  SecurityProfileName?: string | undefined;
+  Description?: string | undefined;
+  Tags?: Record<string, string> | undefined;
+  AllowedAccessControlTags?: Record<string, string> | undefined;
+  TagRestrictedResources?: string[] | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+  HierarchyRestrictedResources?: string[] | undefined;
+  AllowedAccessControlHierarchyGroupId?: string | undefined;
 }
 export interface DescribeSecurityProfileResponse {
-  SecurityProfile?: SecurityProfile;
+  SecurityProfile?: SecurityProfile | undefined;
 }
 export interface DescribeTrafficDistributionGroupRequest {
   TrafficDistributionGroupId: string | undefined;
@@ -762,96 +762,96 @@ export declare const TrafficDistributionGroupStatus: {
 export type TrafficDistributionGroupStatus =
   (typeof TrafficDistributionGroupStatus)[keyof typeof TrafficDistributionGroupStatus];
 export interface TrafficDistributionGroup {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  Description?: string;
-  InstanceArn?: string;
-  Status?: TrafficDistributionGroupStatus;
-  Tags?: Record<string, string>;
-  IsDefault?: boolean;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  InstanceArn?: string | undefined;
+  Status?: TrafficDistributionGroupStatus | undefined;
+  Tags?: Record<string, string> | undefined;
+  IsDefault?: boolean | undefined;
 }
 export interface DescribeTrafficDistributionGroupResponse {
-  TrafficDistributionGroup?: TrafficDistributionGroup;
+  TrafficDistributionGroup?: TrafficDistributionGroup | undefined;
 }
 export interface DescribeUserRequest {
   UserId: string | undefined;
   InstanceId: string | undefined;
 }
 export interface User {
-  Id?: string;
-  Arn?: string;
-  Username?: string;
-  IdentityInfo?: UserIdentityInfo;
-  PhoneConfig?: UserPhoneConfig;
-  DirectoryUserId?: string;
-  SecurityProfileIds?: string[];
-  RoutingProfileId?: string;
-  HierarchyGroupId?: string;
-  Tags?: Record<string, string>;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Username?: string | undefined;
+  IdentityInfo?: UserIdentityInfo | undefined;
+  PhoneConfig?: UserPhoneConfig | undefined;
+  DirectoryUserId?: string | undefined;
+  SecurityProfileIds?: string[] | undefined;
+  RoutingProfileId?: string | undefined;
+  HierarchyGroupId?: string | undefined;
+  Tags?: Record<string, string> | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface DescribeUserResponse {
-  User?: User;
+  User?: User | undefined;
 }
 export interface DescribeUserHierarchyGroupRequest {
   HierarchyGroupId: string | undefined;
   InstanceId: string | undefined;
 }
 export interface HierarchyGroupSummary {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface HierarchyPath {
-  LevelOne?: HierarchyGroupSummary;
-  LevelTwo?: HierarchyGroupSummary;
-  LevelThree?: HierarchyGroupSummary;
-  LevelFour?: HierarchyGroupSummary;
-  LevelFive?: HierarchyGroupSummary;
+  LevelOne?: HierarchyGroupSummary | undefined;
+  LevelTwo?: HierarchyGroupSummary | undefined;
+  LevelThree?: HierarchyGroupSummary | undefined;
+  LevelFour?: HierarchyGroupSummary | undefined;
+  LevelFive?: HierarchyGroupSummary | undefined;
 }
 export interface HierarchyGroup {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  LevelId?: string;
-  HierarchyPath?: HierarchyPath;
-  Tags?: Record<string, string>;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LevelId?: string | undefined;
+  HierarchyPath?: HierarchyPath | undefined;
+  Tags?: Record<string, string> | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface DescribeUserHierarchyGroupResponse {
-  HierarchyGroup?: HierarchyGroup;
+  HierarchyGroup?: HierarchyGroup | undefined;
 }
 export interface DescribeUserHierarchyStructureRequest {
   InstanceId: string | undefined;
 }
 export interface HierarchyLevel {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface HierarchyStructure {
-  LevelOne?: HierarchyLevel;
-  LevelTwo?: HierarchyLevel;
-  LevelThree?: HierarchyLevel;
-  LevelFour?: HierarchyLevel;
-  LevelFive?: HierarchyLevel;
+  LevelOne?: HierarchyLevel | undefined;
+  LevelTwo?: HierarchyLevel | undefined;
+  LevelThree?: HierarchyLevel | undefined;
+  LevelFour?: HierarchyLevel | undefined;
+  LevelFive?: HierarchyLevel | undefined;
 }
 export interface DescribeUserHierarchyStructureResponse {
-  HierarchyStructure?: HierarchyStructure;
+  HierarchyStructure?: HierarchyStructure | undefined;
 }
 export interface DescribeViewRequest {
   InstanceId: string | undefined;
   ViewId: string | undefined;
 }
 export interface DescribeViewResponse {
-  View?: View;
+  View?: View | undefined;
 }
 export interface DescribeVocabularyRequest {
   InstanceId: string | undefined;
@@ -864,9 +864,9 @@ export interface Vocabulary {
   LanguageCode: VocabularyLanguageCode | undefined;
   State: VocabularyState | undefined;
   LastModifiedTime: Date | undefined;
-  FailureReason?: string;
-  Content?: string;
-  Tags?: Record<string, string>;
+  FailureReason?: string | undefined;
+  Content?: string | undefined;
+  Tags?: Record<string, string> | undefined;
 }
 export interface DescribeVocabularyResponse {
   Vocabulary: Vocabulary | undefined;
@@ -874,7 +874,7 @@ export interface DescribeVocabularyResponse {
 export interface DisassociateAnalyticsDataSetRequest {
   InstanceId: string | undefined;
   DataSetId: string | undefined;
-  TargetAccountId?: string;
+  TargetAccountId?: string | undefined;
 }
 export interface DisassociateApprovedOriginRequest {
   InstanceId: string | undefined;
@@ -882,8 +882,8 @@ export interface DisassociateApprovedOriginRequest {
 }
 export interface DisassociateBotRequest {
   InstanceId: string | undefined;
-  LexBot?: LexBot;
-  LexV2Bot?: LexV2Bot;
+  LexBot?: LexBot | undefined;
+  LexV2Bot?: LexV2Bot | undefined;
 }
 export interface DisassociateFlowRequest {
   InstanceId: string | undefined;
@@ -947,32 +947,32 @@ export interface DismissUserContactResponse {}
 export interface GetAttachedFileRequest {
   InstanceId: string | undefined;
   FileId: string | undefined;
-  UrlExpiryInSeconds?: number;
+  UrlExpiryInSeconds?: number | undefined;
   AssociatedResourceArn: string | undefined;
 }
 export interface DownloadUrlMetadata {
-  Url?: string;
-  UrlExpiry?: string;
+  Url?: string | undefined;
+  UrlExpiry?: string | undefined;
 }
 export interface GetAttachedFileResponse {
-  FileArn?: string;
-  FileId?: string;
-  CreationTime?: string;
-  FileStatus?: FileStatusType;
-  FileName?: string;
+  FileArn?: string | undefined;
+  FileId?: string | undefined;
+  CreationTime?: string | undefined;
+  FileStatus?: FileStatusType | undefined;
+  FileName?: string | undefined;
   FileSizeInBytes: number | undefined;
-  AssociatedResourceArn?: string;
-  FileUseCaseType?: FileUseCaseType;
-  CreatedBy?: CreatedByInfo;
-  DownloadUrlMetadata?: DownloadUrlMetadata;
-  Tags?: Record<string, string>;
+  AssociatedResourceArn?: string | undefined;
+  FileUseCaseType?: FileUseCaseType | undefined;
+  CreatedBy?: CreatedByInfo | undefined;
+  DownloadUrlMetadata?: DownloadUrlMetadata | undefined;
+  Tags?: Record<string, string> | undefined;
 }
 export interface GetContactAttributesRequest {
   InstanceId: string | undefined;
   InitialContactId: string | undefined;
 }
 export interface GetContactAttributesResponse {
-  Attributes?: Record<string, string>;
+  Attributes?: Record<string, string> | undefined;
 }
 export declare const CurrentMetricName: {
   readonly AGENTS_AFTER_CONTACT_WORK: "AGENTS_AFTER_CONTACT_WORK";
@@ -998,14 +998,14 @@ export declare const Unit: {
 };
 export type Unit = (typeof Unit)[keyof typeof Unit];
 export interface CurrentMetric {
-  Name?: CurrentMetricName;
-  Unit?: Unit;
+  Name?: CurrentMetricName | undefined;
+  Unit?: Unit | undefined;
 }
 export interface Filters {
-  Queues?: string[];
-  Channels?: Channel[];
-  RoutingProfiles?: string[];
-  RoutingStepExpressions?: string[];
+  Queues?: string[] | undefined;
+  Channels?: Channel[] | undefined;
+  RoutingProfiles?: string[] | undefined;
+  RoutingStepExpressions?: string[] | undefined;
 }
 export declare const Grouping: {
   readonly CHANNEL: "CHANNEL";
@@ -1020,108 +1020,108 @@ export declare const SortOrder: {
 };
 export type SortOrder = (typeof SortOrder)[keyof typeof SortOrder];
 export interface CurrentMetricSortCriteria {
-  SortByMetric?: CurrentMetricName;
-  SortOrder?: SortOrder;
+  SortByMetric?: CurrentMetricName | undefined;
+  SortOrder?: SortOrder | undefined;
 }
 export interface GetCurrentMetricDataRequest {
   InstanceId: string | undefined;
   Filters: Filters | undefined;
-  Groupings?: Grouping[];
+  Groupings?: Grouping[] | undefined;
   CurrentMetrics: CurrentMetric[] | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  SortCriteria?: CurrentMetricSortCriteria[];
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SortCriteria?: CurrentMetricSortCriteria[] | undefined;
 }
 export interface CurrentMetricData {
-  Metric?: CurrentMetric;
-  Value?: number;
+  Metric?: CurrentMetric | undefined;
+  Value?: number | undefined;
 }
 export interface RoutingProfileReference {
-  Id?: string;
-  Arn?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
 }
 export interface Dimensions {
-  Queue?: QueueReference;
-  Channel?: Channel;
-  RoutingProfile?: RoutingProfileReference;
-  RoutingStepExpression?: string;
+  Queue?: QueueReference | undefined;
+  Channel?: Channel | undefined;
+  RoutingProfile?: RoutingProfileReference | undefined;
+  RoutingStepExpression?: string | undefined;
 }
 export interface CurrentMetricResult {
-  Dimensions?: Dimensions;
-  Collections?: CurrentMetricData[];
+  Dimensions?: Dimensions | undefined;
+  Collections?: CurrentMetricData[] | undefined;
 }
 export interface GetCurrentMetricDataResponse {
-  NextToken?: string;
-  MetricResults?: CurrentMetricResult[];
-  DataSnapshotTime?: Date;
-  ApproximateTotalCount?: number;
+  NextToken?: string | undefined;
+  MetricResults?: CurrentMetricResult[] | undefined;
+  DataSnapshotTime?: Date | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export interface ContactFilter {
-  ContactStates?: ContactState[];
+  ContactStates?: ContactState[] | undefined;
 }
 export interface UserDataFilters {
-  Queues?: string[];
-  ContactFilter?: ContactFilter;
-  RoutingProfiles?: string[];
-  Agents?: string[];
-  UserHierarchyGroups?: string[];
+  Queues?: string[] | undefined;
+  ContactFilter?: ContactFilter | undefined;
+  RoutingProfiles?: string[] | undefined;
+  Agents?: string[] | undefined;
+  UserHierarchyGroups?: string[] | undefined;
 }
 export interface GetCurrentUserDataRequest {
   InstanceId: string | undefined;
   Filters: UserDataFilters | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface HierarchyGroupSummaryReference {
-  Id?: string;
-  Arn?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
 }
 export interface HierarchyPathReference {
-  LevelOne?: HierarchyGroupSummaryReference;
-  LevelTwo?: HierarchyGroupSummaryReference;
-  LevelThree?: HierarchyGroupSummaryReference;
-  LevelFour?: HierarchyGroupSummaryReference;
-  LevelFive?: HierarchyGroupSummaryReference;
+  LevelOne?: HierarchyGroupSummaryReference | undefined;
+  LevelTwo?: HierarchyGroupSummaryReference | undefined;
+  LevelThree?: HierarchyGroupSummaryReference | undefined;
+  LevelFour?: HierarchyGroupSummaryReference | undefined;
+  LevelFive?: HierarchyGroupSummaryReference | undefined;
 }
 export interface UserReference {
-  Id?: string;
-  Arn?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
 }
 export interface UserData {
-  User?: UserReference;
-  RoutingProfile?: RoutingProfileReference;
-  HierarchyPath?: HierarchyPathReference;
-  Status?: AgentStatusReference;
-  AvailableSlotsByChannel?: Partial<Record<Channel, number>>;
-  MaxSlotsByChannel?: Partial<Record<Channel, number>>;
-  ActiveSlotsByChannel?: Partial<Record<Channel, number>>;
-  Contacts?: AgentContactReference[];
-  NextStatus?: string;
+  User?: UserReference | undefined;
+  RoutingProfile?: RoutingProfileReference | undefined;
+  HierarchyPath?: HierarchyPathReference | undefined;
+  Status?: AgentStatusReference | undefined;
+  AvailableSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
+  MaxSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
+  ActiveSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
+  Contacts?: AgentContactReference[] | undefined;
+  NextStatus?: string | undefined;
 }
 export interface GetCurrentUserDataResponse {
-  NextToken?: string;
-  UserDataList?: UserData[];
-  ApproximateTotalCount?: number;
+  NextToken?: string | undefined;
+  UserDataList?: UserData[] | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
 export interface GetFederationTokenRequest {
   InstanceId: string | undefined;
 }
 export interface Credentials {
-  AccessToken?: string;
-  AccessTokenExpiration?: Date;
-  RefreshToken?: string;
-  RefreshTokenExpiration?: Date;
+  AccessToken?: string | undefined;
+  AccessTokenExpiration?: Date | undefined;
+  RefreshToken?: string | undefined;
+  RefreshTokenExpiration?: Date | undefined;
 }
 export interface GetFederationTokenResponse {
-  Credentials?: Credentials;
-  SignInUrl?: string;
-  UserArn?: string;
-  UserId?: string;
+  Credentials?: Credentials | undefined;
+  SignInUrl?: string | undefined;
+  UserArn?: string | undefined;
+  UserId?: string | undefined;
 }
 export declare class UserNotFoundException extends __BaseException {
   readonly name: "UserNotFoundException";
   readonly $fault: "client";
-  Message?: string;
+  Message?: string | undefined;
   constructor(
     opts: __ExceptionOptionType<UserNotFoundException, __BaseException>
   );
@@ -1132,9 +1132,9 @@ export interface GetFlowAssociationRequest {
   ResourceType: FlowAssociationResourceType | undefined;
 }
 export interface GetFlowAssociationResponse {
-  ResourceId?: string;
-  FlowId?: string;
-  ResourceType?: FlowAssociationResourceType;
+  ResourceId?: string | undefined;
+  FlowId?: string | undefined;
+  ResourceType?: FlowAssociationResourceType | undefined;
 }
 export declare const HistoricalMetricName: {
   readonly ABANDON_TIME: "ABANDON_TIME";
@@ -1176,40 +1176,40 @@ export declare const Comparison: {
 };
 export type Comparison = (typeof Comparison)[keyof typeof Comparison];
 export interface Threshold {
-  Comparison?: Comparison;
-  ThresholdValue?: number;
+  Comparison?: Comparison | undefined;
+  ThresholdValue?: number | undefined;
 }
 export interface HistoricalMetric {
-  Name?: HistoricalMetricName;
-  Threshold?: Threshold;
-  Statistic?: Statistic;
-  Unit?: Unit;
+  Name?: HistoricalMetricName | undefined;
+  Threshold?: Threshold | undefined;
+  Statistic?: Statistic | undefined;
+  Unit?: Unit | undefined;
 }
 export interface GetMetricDataRequest {
   InstanceId: string | undefined;
   StartTime: Date | undefined;
   EndTime: Date | undefined;
   Filters: Filters | undefined;
-  Groupings?: Grouping[];
+  Groupings?: Grouping[] | undefined;
   HistoricalMetrics: HistoricalMetric[] | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface HistoricalMetricData {
-  Metric?: HistoricalMetric;
-  Value?: number;
+  Metric?: HistoricalMetric | undefined;
+  Value?: number | undefined;
 }
 export interface HistoricalMetricResult {
-  Dimensions?: Dimensions;
-  Collections?: HistoricalMetricData[];
+  Dimensions?: Dimensions | undefined;
+  Collections?: HistoricalMetricData[] | undefined;
 }
 export interface GetMetricDataResponse {
-  NextToken?: string;
-  MetricResults?: HistoricalMetricResult[];
+  NextToken?: string | undefined;
+  MetricResults?: HistoricalMetricResult[] | undefined;
 }
 export interface FilterV2 {
-  FilterKey?: string;
-  FilterValues?: string[];
+  FilterKey?: string | undefined;
+  FilterValues?: string[] | undefined;
 }
 export declare const IntervalPeriod: {
   readonly DAY: "DAY";
@@ -1222,80 +1222,80 @@ export declare const IntervalPeriod: {
 export type IntervalPeriod =
   (typeof IntervalPeriod)[keyof typeof IntervalPeriod];
 export interface IntervalDetails {
-  TimeZone?: string;
-  IntervalPeriod?: IntervalPeriod;
+  TimeZone?: string | undefined;
+  IntervalPeriod?: IntervalPeriod | undefined;
 }
 export interface MetricFilterV2 {
-  MetricFilterKey?: string;
-  MetricFilterValues?: string[];
-  Negate?: boolean;
+  MetricFilterKey?: string | undefined;
+  MetricFilterValues?: string[] | undefined;
+  Negate?: boolean | undefined;
 }
 export interface ThresholdV2 {
-  Comparison?: string;
-  ThresholdValue?: number;
+  Comparison?: string | undefined;
+  ThresholdValue?: number | undefined;
 }
 export interface MetricV2 {
-  Name?: string;
-  Threshold?: ThresholdV2[];
-  MetricFilters?: MetricFilterV2[];
+  Name?: string | undefined;
+  Threshold?: ThresholdV2[] | undefined;
+  MetricFilters?: MetricFilterV2[] | undefined;
 }
 export interface GetMetricDataV2Request {
   ResourceArn: string | undefined;
   StartTime: Date | undefined;
   EndTime: Date | undefined;
-  Interval?: IntervalDetails;
+  Interval?: IntervalDetails | undefined;
   Filters: FilterV2[] | undefined;
-  Groupings?: string[];
+  Groupings?: string[] | undefined;
   Metrics: MetricV2[] | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface MetricDataV2 {
-  Metric?: MetricV2;
-  Value?: number;
+  Metric?: MetricV2 | undefined;
+  Value?: number | undefined;
 }
 export interface MetricInterval {
-  Interval?: IntervalPeriod;
-  StartTime?: Date;
-  EndTime?: Date;
+  Interval?: IntervalPeriod | undefined;
+  StartTime?: Date | undefined;
+  EndTime?: Date | undefined;
 }
 export interface MetricResultV2 {
-  Dimensions?: Record<string, string>;
-  MetricInterval?: MetricInterval;
-  Collections?: MetricDataV2[];
+  Dimensions?: Record<string, string> | undefined;
+  MetricInterval?: MetricInterval | undefined;
+  Collections?: MetricDataV2[] | undefined;
 }
 export interface GetMetricDataV2Response {
-  NextToken?: string;
-  MetricResults?: MetricResultV2[];
+  NextToken?: string | undefined;
+  MetricResults?: MetricResultV2[] | undefined;
 }
 export interface GetPromptFileRequest {
   InstanceId: string | undefined;
   PromptId: string | undefined;
 }
 export interface GetPromptFileResponse {
-  PromptPresignedUrl?: string;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  PromptPresignedUrl?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface GetTaskTemplateRequest {
   InstanceId: string | undefined;
   TaskTemplateId: string | undefined;
-  SnapshotVersion?: string;
+  SnapshotVersion?: string | undefined;
 }
 export interface GetTaskTemplateResponse {
-  InstanceId?: string;
+  InstanceId?: string | undefined;
   Id: string | undefined;
   Arn: string | undefined;
   Name: string | undefined;
-  Description?: string;
-  ContactFlowId?: string;
-  Constraints?: TaskTemplateConstraints;
-  Defaults?: TaskTemplateDefaults;
-  Fields?: TaskTemplateField[];
-  Status?: TaskTemplateStatus;
-  LastModifiedTime?: Date;
-  CreatedTime?: Date;
-  Tags?: Record<string, string>;
+  Description?: string | undefined;
+  ContactFlowId?: string | undefined;
+  Constraints?: TaskTemplateConstraints | undefined;
+  Defaults?: TaskTemplateDefaults | undefined;
+  Fields?: TaskTemplateField[] | undefined;
+  Status?: TaskTemplateStatus | undefined;
+  LastModifiedTime?: Date | undefined;
+  CreatedTime?: Date | undefined;
+  Tags?: Record<string, string> | undefined;
 }
 export interface GetTrafficDistributionRequest {
   Id: string | undefined;
@@ -1311,68 +1311,68 @@ export interface TelephonyConfig {
   Distributions: Distribution[] | undefined;
 }
 export interface GetTrafficDistributionResponse {
-  TelephonyConfig?: TelephonyConfig;
-  Id?: string;
-  Arn?: string;
-  SignInConfig?: SignInConfig;
-  AgentConfig?: AgentConfig;
+  TelephonyConfig?: TelephonyConfig | undefined;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  SignInConfig?: SignInConfig | undefined;
+  AgentConfig?: AgentConfig | undefined;
 }
 export interface ImportPhoneNumberRequest {
   InstanceId: string | undefined;
   SourcePhoneNumberArn: string | undefined;
-  PhoneNumberDescription?: string;
-  Tags?: Record<string, string>;
-  ClientToken?: string;
+  PhoneNumberDescription?: string | undefined;
+  Tags?: Record<string, string> | undefined;
+  ClientToken?: string | undefined;
 }
 export interface ImportPhoneNumberResponse {
-  PhoneNumberId?: string;
-  PhoneNumberArn?: string;
+  PhoneNumberId?: string | undefined;
+  PhoneNumberArn?: string | undefined;
 }
 export interface ListAgentStatusRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  AgentStatusTypes?: AgentStatusType[];
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  AgentStatusTypes?: AgentStatusType[] | undefined;
 }
 export interface ListAgentStatusResponse {
-  NextToken?: string;
-  AgentStatusSummaryList?: AgentStatusSummary[];
+  NextToken?: string | undefined;
+  AgentStatusSummaryList?: AgentStatusSummary[] | undefined;
 }
 export interface ListAnalyticsDataAssociationsRequest {
   InstanceId: string | undefined;
-  DataSetId?: string;
-  NextToken?: string;
-  MaxResults?: number;
+  DataSetId?: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ListAnalyticsDataAssociationsResponse {
-  Results?: AnalyticsDataAssociationResult[];
-  NextToken?: string;
+  Results?: AnalyticsDataAssociationResult[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListApprovedOriginsRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ListApprovedOriginsResponse {
-  Origins?: string[];
-  NextToken?: string;
+  Origins?: string[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListAuthenticationProfilesRequest {
   InstanceId: string | undefined;
-  MaxResults?: number;
-  NextToken?: string;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
 }
 export interface AuthenticationProfileSummary {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  IsDefault?: boolean;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  IsDefault?: boolean | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface ListAuthenticationProfilesResponse {
-  AuthenticationProfileSummaryList?: AuthenticationProfileSummary[];
-  NextToken?: string;
+  AuthenticationProfileSummaryList?: AuthenticationProfileSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export declare const LexVersion: {
   readonly V1: "V1";
@@ -1381,22 +1381,22 @@ export declare const LexVersion: {
 export type LexVersion = (typeof LexVersion)[keyof typeof LexVersion];
 export interface ListBotsRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
   LexVersion: LexVersion | undefined;
 }
 export interface LexBotConfig {
-  LexBot?: LexBot;
-  LexV2Bot?: LexV2Bot;
+  LexBot?: LexBot | undefined;
+  LexV2Bot?: LexV2Bot | undefined;
 }
 export interface ListBotsResponse {
-  LexBots?: LexBotConfig[];
-  NextToken?: string;
+  LexBots?: LexBotConfig[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListContactEvaluationsRequest {
   InstanceId: string | undefined;
   ContactId: string | undefined;
-  NextToken?: string;
+  NextToken?: string | undefined;
 }
 export interface EvaluationSummary {
   EvaluationId: string | undefined;
@@ -1405,53 +1405,53 @@ export interface EvaluationSummary {
   EvaluationFormId: string | undefined;
   Status: EvaluationStatus | undefined;
   EvaluatorArn: string | undefined;
-  Score?: EvaluationScore;
+  Score?: EvaluationScore | undefined;
   CreatedTime: Date | undefined;
   LastModifiedTime: Date | undefined;
 }
 export interface ListContactEvaluationsResponse {
   EvaluationSummaryList: EvaluationSummary[] | undefined;
-  NextToken?: string;
+  NextToken?: string | undefined;
 }
 export interface ListContactFlowModulesRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  ContactFlowModuleState?: ContactFlowModuleState;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  ContactFlowModuleState?: ContactFlowModuleState | undefined;
 }
 export interface ContactFlowModuleSummary {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  State?: ContactFlowModuleState;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  State?: ContactFlowModuleState | undefined;
 }
 export interface ListContactFlowModulesResponse {
-  ContactFlowModulesSummaryList?: ContactFlowModuleSummary[];
-  NextToken?: string;
+  ContactFlowModulesSummaryList?: ContactFlowModuleSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListContactFlowsRequest {
   InstanceId: string | undefined;
-  ContactFlowTypes?: ContactFlowType[];
-  NextToken?: string;
-  MaxResults?: number;
+  ContactFlowTypes?: ContactFlowType[] | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ContactFlowSummary {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  ContactFlowType?: ContactFlowType;
-  ContactFlowState?: ContactFlowState;
-  ContactFlowStatus?: ContactFlowStatus;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  ContactFlowType?: ContactFlowType | undefined;
+  ContactFlowState?: ContactFlowState | undefined;
+  ContactFlowStatus?: ContactFlowStatus | undefined;
 }
 export interface ListContactFlowsResponse {
-  ContactFlowSummaryList?: ContactFlowSummary[];
-  NextToken?: string;
+  ContactFlowSummaryList?: ContactFlowSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListContactReferencesRequest {
   InstanceId: string | undefined;
   ContactId: string | undefined;
   ReferenceTypes: ReferenceType[] | undefined;
-  NextToken?: string;
+  NextToken?: string | undefined;
 }
 export declare const ReferenceStatus: {
   readonly APPROVED: "APPROVED";
@@ -1460,29 +1460,29 @@ export declare const ReferenceStatus: {
 export type ReferenceStatus =
   (typeof ReferenceStatus)[keyof typeof ReferenceStatus];
 export interface AttachmentReference {
-  Name?: string;
-  Value?: string;
-  Status?: ReferenceStatus;
+  Name?: string | undefined;
+  Value?: string | undefined;
+  Status?: ReferenceStatus | undefined;
 }
 export interface DateReference {
-  Name?: string;
-  Value?: string;
+  Name?: string | undefined;
+  Value?: string | undefined;
 }
 export interface EmailReference {
-  Name?: string;
-  Value?: string;
+  Name?: string | undefined;
+  Value?: string | undefined;
 }
 export interface NumberReference {
-  Name?: string;
-  Value?: string;
+  Name?: string | undefined;
+  Value?: string | undefined;
 }
 export interface StringReference {
-  Name?: string;
-  Value?: string;
+  Name?: string | undefined;
+  Value?: string | undefined;
 }
 export interface UrlReference {
-  Name?: string;
-  Value?: string;
+  Name?: string | undefined;
+  Value?: string | undefined;
 }
 export type ReferenceSummary =
   | ReferenceSummary.AttachmentMember
@@ -1568,14 +1568,14 @@ export declare namespace ReferenceSummary {
   const visit: <T>(value: ReferenceSummary, visitor: Visitor<T>) => T;
 }
 export interface ListContactReferencesResponse {
-  ReferenceSummaryList?: ReferenceSummary[];
-  NextToken?: string;
+  ReferenceSummaryList?: ReferenceSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListDefaultVocabulariesRequest {
   InstanceId: string | undefined;
-  LanguageCode?: VocabularyLanguageCode;
-  MaxResults?: number;
-  NextToken?: string;
+  LanguageCode?: VocabularyLanguageCode | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
 }
 export interface DefaultVocabulary {
   InstanceId: string | undefined;
@@ -1585,12 +1585,12 @@ export interface DefaultVocabulary {
 }
 export interface ListDefaultVocabulariesResponse {
   DefaultVocabularyList: DefaultVocabulary[] | undefined;
-  NextToken?: string;
+  NextToken?: string | undefined;
 }
 export interface ListEvaluationFormsRequest {
   InstanceId: string | undefined;
-  MaxResults?: number;
-  NextToken?: string;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
 }
 export interface EvaluationFormSummary {
   EvaluationFormId: string | undefined;
@@ -1600,20 +1600,20 @@ export interface EvaluationFormSummary {
   CreatedBy: string | undefined;
   LastModifiedTime: Date | undefined;
   LastModifiedBy: string | undefined;
-  LastActivatedTime?: Date;
-  LastActivatedBy?: string;
+  LastActivatedTime?: Date | undefined;
+  LastActivatedBy?: string | undefined;
   LatestVersion: number | undefined;
-  ActiveVersion?: number;
+  ActiveVersion?: number | undefined;
 }
 export interface ListEvaluationFormsResponse {
   EvaluationFormSummaryList: EvaluationFormSummary[] | undefined;
-  NextToken?: string;
+  NextToken?: string | undefined;
 }
 export interface ListEvaluationFormVersionsRequest {
   InstanceId: string | undefined;
   EvaluationFormId: string | undefined;
-  MaxResults?: number;
-  NextToken?: string;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
 }
 export interface EvaluationFormVersionSummary {
   EvaluationFormArn: string | undefined;
@@ -1628,203 +1628,205 @@ export interface EvaluationFormVersionSummary {
 }
 export interface ListEvaluationFormVersionsResponse {
   EvaluationFormVersionSummaryList: EvaluationFormVersionSummary[] | undefined;
-  NextToken?: string;
+  NextToken?: string | undefined;
 }
 export interface ListFlowAssociationsRequest {
   InstanceId: string | undefined;
-  ResourceType?: ListFlowAssociationResourceType;
-  NextToken?: string;
-  MaxResults?: number;
+  ResourceType?: ListFlowAssociationResourceType | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ListFlowAssociationsResponse {
-  FlowAssociationSummaryList?: FlowAssociationSummary[];
-  NextToken?: string;
+  FlowAssociationSummaryList?: FlowAssociationSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListHoursOfOperationsRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface HoursOfOperationSummary {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface ListHoursOfOperationsResponse {
-  HoursOfOperationSummaryList?: HoursOfOperationSummary[];
-  NextToken?: string;
+  HoursOfOperationSummaryList?: HoursOfOperationSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListInstanceAttributesRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ListInstanceAttributesResponse {
-  Attributes?: Attribute[];
-  NextToken?: string;
+  Attributes?: Attribute[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListInstancesRequest {
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface InstanceSummary {
-  Id?: string;
-  Arn?: string;
-  IdentityManagementType?: DirectoryType;
-  InstanceAlias?: string;
-  CreatedTime?: Date;
-  ServiceRole?: string;
-  InstanceStatus?: InstanceStatus;
-  InboundCallsEnabled?: boolean;
-  OutboundCallsEnabled?: boolean;
-  InstanceAccessUrl?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  IdentityManagementType?: DirectoryType | undefined;
+  InstanceAlias?: string | undefined;
+  CreatedTime?: Date | undefined;
+  ServiceRole?: string | undefined;
+  InstanceStatus?: InstanceStatus | undefined;
+  InboundCallsEnabled?: boolean | undefined;
+  OutboundCallsEnabled?: boolean | undefined;
+  InstanceAccessUrl?: string | undefined;
 }
 export interface ListInstancesResponse {
-  InstanceSummaryList?: InstanceSummary[];
-  NextToken?: string;
+  InstanceSummaryList?: InstanceSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListInstanceStorageConfigsRequest {
   InstanceId: string | undefined;
   ResourceType: InstanceStorageResourceType | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ListInstanceStorageConfigsResponse {
-  StorageConfigs?: InstanceStorageConfig[];
-  NextToken?: string;
+  StorageConfigs?: InstanceStorageConfig[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListIntegrationAssociationsRequest {
   InstanceId: string | undefined;
-  IntegrationType?: IntegrationType;
-  NextToken?: string;
-  MaxResults?: number;
-  IntegrationArn?: string;
+  IntegrationType?: IntegrationType | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  IntegrationArn?: string | undefined;
 }
 export interface IntegrationAssociationSummary {
-  IntegrationAssociationId?: string;
-  IntegrationAssociationArn?: string;
-  InstanceId?: string;
-  IntegrationType?: IntegrationType;
-  IntegrationArn?: string;
-  SourceApplicationUrl?: string;
-  SourceApplicationName?: string;
-  SourceType?: SourceType;
+  IntegrationAssociationId?: string | undefined;
+  IntegrationAssociationArn?: string | undefined;
+  InstanceId?: string | undefined;
+  IntegrationType?: IntegrationType | undefined;
+  IntegrationArn?: string | undefined;
+  SourceApplicationUrl?: string | undefined;
+  SourceApplicationName?: string | undefined;
+  SourceType?: SourceType | undefined;
 }
 export interface ListIntegrationAssociationsResponse {
-  IntegrationAssociationSummaryList?: IntegrationAssociationSummary[];
-  NextToken?: string;
+  IntegrationAssociationSummaryList?:
+    | IntegrationAssociationSummary[]
+    | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListLambdaFunctionsRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ListLambdaFunctionsResponse {
-  LambdaFunctions?: string[];
-  NextToken?: string;
+  LambdaFunctions?: string[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListLexBotsRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ListLexBotsResponse {
-  LexBots?: LexBot[];
-  NextToken?: string;
+  LexBots?: LexBot[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListPhoneNumbersRequest {
   InstanceId: string | undefined;
-  PhoneNumberTypes?: PhoneNumberType[];
-  PhoneNumberCountryCodes?: PhoneNumberCountryCode[];
-  NextToken?: string;
-  MaxResults?: number;
+  PhoneNumberTypes?: PhoneNumberType[] | undefined;
+  PhoneNumberCountryCodes?: PhoneNumberCountryCode[] | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface PhoneNumberSummary {
-  Id?: string;
-  Arn?: string;
-  PhoneNumber?: string;
-  PhoneNumberType?: PhoneNumberType;
-  PhoneNumberCountryCode?: PhoneNumberCountryCode;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  PhoneNumber?: string | undefined;
+  PhoneNumberType?: PhoneNumberType | undefined;
+  PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
 }
 export interface ListPhoneNumbersResponse {
-  PhoneNumberSummaryList?: PhoneNumberSummary[];
-  NextToken?: string;
+  PhoneNumberSummaryList?: PhoneNumberSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListPhoneNumbersV2Request {
-  TargetArn?: string;
-  InstanceId?: string;
-  MaxResults?: number;
-  NextToken?: string;
-  PhoneNumberCountryCodes?: PhoneNumberCountryCode[];
-  PhoneNumberTypes?: PhoneNumberType[];
-  PhoneNumberPrefix?: string;
+  TargetArn?: string | undefined;
+  InstanceId?: string | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+  PhoneNumberCountryCodes?: PhoneNumberCountryCode[] | undefined;
+  PhoneNumberTypes?: PhoneNumberType[] | undefined;
+  PhoneNumberPrefix?: string | undefined;
 }
 export interface ListPhoneNumbersSummary {
-  PhoneNumberId?: string;
-  PhoneNumberArn?: string;
-  PhoneNumber?: string;
-  PhoneNumberCountryCode?: PhoneNumberCountryCode;
-  PhoneNumberType?: PhoneNumberType;
-  TargetArn?: string;
-  InstanceId?: string;
-  PhoneNumberDescription?: string;
-  SourcePhoneNumberArn?: string;
+  PhoneNumberId?: string | undefined;
+  PhoneNumberArn?: string | undefined;
+  PhoneNumber?: string | undefined;
+  PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
+  PhoneNumberType?: PhoneNumberType | undefined;
+  TargetArn?: string | undefined;
+  InstanceId?: string | undefined;
+  PhoneNumberDescription?: string | undefined;
+  SourcePhoneNumberArn?: string | undefined;
 }
 export interface ListPhoneNumbersV2Response {
-  NextToken?: string;
-  ListPhoneNumbersSummaryList?: ListPhoneNumbersSummary[];
+  NextToken?: string | undefined;
+  ListPhoneNumbersSummaryList?: ListPhoneNumbersSummary[] | undefined;
 }
 export interface ListPredefinedAttributesRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface PredefinedAttributeSummary {
-  Name?: string;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface ListPredefinedAttributesResponse {
-  NextToken?: string;
-  PredefinedAttributeSummaryList?: PredefinedAttributeSummary[];
+  NextToken?: string | undefined;
+  PredefinedAttributeSummaryList?: PredefinedAttributeSummary[] | undefined;
 }
 export interface ListPromptsRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface PromptSummary {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface ListPromptsResponse {
-  PromptSummaryList?: PromptSummary[];
-  NextToken?: string;
+  PromptSummaryList?: PromptSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListQueueQuickConnectsRequest {
   InstanceId: string | undefined;
   QueueId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface QuickConnectSummary {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  QuickConnectType?: QuickConnectType;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  QuickConnectType?: QuickConnectType | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface ListQueueQuickConnectsResponse {
-  NextToken?: string;
-  QuickConnectSummaryList?: QuickConnectSummary[];
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  NextToken?: string | undefined;
+  QuickConnectSummaryList?: QuickConnectSummary[] | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export declare const QueueType: {
   readonly AGENT: "AGENT";
@@ -1833,31 +1835,31 @@ export declare const QueueType: {
 export type QueueType = (typeof QueueType)[keyof typeof QueueType];
 export interface ListQueuesRequest {
   InstanceId: string | undefined;
-  QueueTypes?: QueueType[];
-  NextToken?: string;
-  MaxResults?: number;
+  QueueTypes?: QueueType[] | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface QueueSummary {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  QueueType?: QueueType;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  QueueType?: QueueType | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface ListQueuesResponse {
-  QueueSummaryList?: QueueSummary[];
-  NextToken?: string;
+  QueueSummaryList?: QueueSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListQuickConnectsRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
-  QuickConnectTypes?: QuickConnectType[];
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  QuickConnectTypes?: QuickConnectType[] | undefined;
 }
 export interface ListQuickConnectsResponse {
-  QuickConnectSummaryList?: QuickConnectSummary[];
-  NextToken?: string;
+  QuickConnectSummaryList?: QuickConnectSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export declare const RealTimeContactAnalysisOutputType: {
   readonly Raw: "Raw";
@@ -1878,8 +1880,8 @@ export type RealTimeContactAnalysisSegmentType =
 export interface ListRealtimeContactAnalysisSegmentsV2Request {
   InstanceId: string | undefined;
   ContactId: string | undefined;
-  MaxResults?: number;
-  NextToken?: string;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
   OutputType: RealTimeContactAnalysisOutputType | undefined;
   SegmentTypes: RealTimeContactAnalysisSegmentType[] | undefined;
 }
@@ -1898,9 +1900,9 @@ export type ArtifactStatus =
   (typeof ArtifactStatus)[keyof typeof ArtifactStatus];
 export interface RealTimeContactAnalysisAttachment {
   AttachmentName: string | undefined;
-  ContentType?: string;
+  ContentType?: string | undefined;
   AttachmentId: string | undefined;
-  Status?: ArtifactStatus;
+  Status?: ArtifactStatus | undefined;
 }
 export type RealTimeContactAnalysisTimeData =
   | RealTimeContactAnalysisTimeData.AbsoluteTimeMember
@@ -1927,7 +1929,7 @@ export interface RealTimeContactAnalysisSegmentAttachments {
   Id: string | undefined;
   ParticipantId: string | undefined;
   ParticipantRole: ParticipantRole | undefined;
-  DisplayName?: string;
+  DisplayName?: string | undefined;
   Attachments: RealTimeContactAnalysisAttachment[] | undefined;
   Time: RealTimeContactAnalysisTimeData | undefined;
 }
@@ -1937,10 +1939,12 @@ export interface RealTimeContactAnalysisCharacterInterval {
 }
 export interface RealTimeContactAnalysisTranscriptItemWithCharacterOffsets {
   Id: string | undefined;
-  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval;
+  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
 }
 export interface RealTimeContactAnalysisPointOfInterest {
-  TranscriptItems?: RealTimeContactAnalysisTranscriptItemWithCharacterOffsets[];
+  TranscriptItems?:
+    | RealTimeContactAnalysisTranscriptItemWithCharacterOffsets[]
+    | undefined;
 }
 export interface RealTimeContactAnalysisCategoryDetails {
   PointsOfInterest: RealTimeContactAnalysisPointOfInterest[] | undefined;
@@ -1952,16 +1956,16 @@ export interface RealTimeContactAnalysisSegmentCategories {
 }
 export interface RealTimeContactAnalysisSegmentEvent {
   Id: string | undefined;
-  ParticipantId?: string;
-  ParticipantRole?: ParticipantRole;
-  DisplayName?: string;
+  ParticipantId?: string | undefined;
+  ParticipantRole?: ParticipantRole | undefined;
+  DisplayName?: string | undefined;
   EventType: string | undefined;
   Time: RealTimeContactAnalysisTimeData | undefined;
 }
 export interface RealTimeContactAnalysisTranscriptItemWithContent {
-  Content?: string;
+  Content?: string | undefined;
   Id: string | undefined;
-  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval;
+  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
 }
 export interface RealTimeContactAnalysisIssueDetected {
   TranscriptItems:
@@ -1987,12 +1991,14 @@ export declare const RealTimeContactAnalysisPostContactSummaryStatus: {
 export type RealTimeContactAnalysisPostContactSummaryStatus =
   (typeof RealTimeContactAnalysisPostContactSummaryStatus)[keyof typeof RealTimeContactAnalysisPostContactSummaryStatus];
 export interface RealTimeContactAnalysisSegmentPostContactSummary {
-  Content?: string;
+  Content?: string | undefined;
   Status: RealTimeContactAnalysisPostContactSummaryStatus | undefined;
-  FailureCode?: RealTimeContactAnalysisPostContactSummaryFailureCode;
+  FailureCode?:
+    | RealTimeContactAnalysisPostContactSummaryFailureCode
+    | undefined;
 }
 export interface RealTimeContactAnalysisTranscriptItemRedaction {
-  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval[];
+  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval[] | undefined;
 }
 export declare const RealTimeContactAnalysisSentimentLabel: {
   readonly NEGATIVE: "NEGATIVE";
@@ -2005,12 +2011,12 @@ export interface RealTimeContactAnalysisSegmentTranscript {
   Id: string | undefined;
   ParticipantId: string | undefined;
   ParticipantRole: ParticipantRole | undefined;
-  DisplayName?: string;
+  DisplayName?: string | undefined;
   Content: string | undefined;
-  ContentType?: string;
+  ContentType?: string | undefined;
   Time: RealTimeContactAnalysisTimeData | undefined;
-  Redaction?: RealTimeContactAnalysisTranscriptItemRedaction;
-  Sentiment?: RealTimeContactAnalysisSentimentLabel;
+  Redaction?: RealTimeContactAnalysisTranscriptItemRedaction | undefined;
+  Sentiment?: RealTimeContactAnalysisSentimentLabel | undefined;
 }
 export type RealtimeContactAnalysisSegment =
   | RealtimeContactAnalysisSegment.AttachmentsMember
@@ -2111,12 +2117,12 @@ export interface ListRealtimeContactAnalysisSegmentsV2Response {
   Channel: RealTimeContactAnalysisSupportedChannel | undefined;
   Status: RealTimeContactAnalysisStatus | undefined;
   Segments: RealtimeContactAnalysisSegment[] | undefined;
-  NextToken?: string;
+  NextToken?: string | undefined;
 }
 export declare class OutputTypeNotFoundException extends __BaseException {
   readonly name: "OutputTypeNotFoundException";
   readonly $fault: "client";
-  Message?: string;
+  Message?: string | undefined;
   constructor(
     opts: __ExceptionOptionType<OutputTypeNotFoundException, __BaseException>
   );
@@ -2124,8 +2130,8 @@ export declare class OutputTypeNotFoundException extends __BaseException {
 export interface ListRoutingProfileQueuesRequest {
   InstanceId: string | undefined;
   RoutingProfileId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface RoutingProfileQueueConfigSummary {
   QueueId: string | undefined;
@@ -2136,33 +2142,35 @@ export interface RoutingProfileQueueConfigSummary {
   Channel: Channel | undefined;
 }
 export interface ListRoutingProfileQueuesResponse {
-  NextToken?: string;
-  RoutingProfileQueueConfigSummaryList?: RoutingProfileQueueConfigSummary[];
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  NextToken?: string | undefined;
+  RoutingProfileQueueConfigSummaryList?:
+    | RoutingProfileQueueConfigSummary[]
+    | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface ListRoutingProfilesRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface RoutingProfileSummary {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface ListRoutingProfilesResponse {
-  RoutingProfileSummaryList?: RoutingProfileSummary[];
-  NextToken?: string;
+  RoutingProfileSummaryList?: RoutingProfileSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListRulesRequest {
   InstanceId: string | undefined;
-  PublishStatus?: RulePublishStatus;
-  EventSourceName?: EventSourceName;
-  MaxResults?: number;
-  NextToken?: string;
+  PublishStatus?: RulePublishStatus | undefined;
+  EventSourceName?: EventSourceName | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
 }
 export interface RuleSummary {
   Name: string | undefined;
@@ -2176,61 +2184,61 @@ export interface RuleSummary {
 }
 export interface ListRulesResponse {
   RuleSummaryList: RuleSummary[] | undefined;
-  NextToken?: string;
+  NextToken?: string | undefined;
 }
 export interface ListSecurityKeysRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface SecurityKey {
-  AssociationId?: string;
-  Key?: string;
-  CreationTime?: Date;
+  AssociationId?: string | undefined;
+  Key?: string | undefined;
+  CreationTime?: Date | undefined;
 }
 export interface ListSecurityKeysResponse {
-  SecurityKeys?: SecurityKey[];
-  NextToken?: string;
+  SecurityKeys?: SecurityKey[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListSecurityProfileApplicationsRequest {
   SecurityProfileId: string | undefined;
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ListSecurityProfileApplicationsResponse {
-  Applications?: Application[];
-  NextToken?: string;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Applications?: Application[] | undefined;
+  NextToken?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface ListSecurityProfilePermissionsRequest {
   SecurityProfileId: string | undefined;
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface ListSecurityProfilePermissionsResponse {
-  Permissions?: string[];
-  NextToken?: string;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Permissions?: string[] | undefined;
+  NextToken?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface ListSecurityProfilesRequest {
   InstanceId: string | undefined;
-  NextToken?: string;
-  MaxResults?: number;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
 export interface SecurityProfileSummary {
-  Id?: string;
-  Arn?: string;
-  Name?: string;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
 export interface ListSecurityProfilesResponse {
-  SecurityProfileSummaryList?: SecurityProfileSummary[];
-  NextToken?: string;
+  SecurityProfileSummaryList?: SecurityProfileSummary[] | undefined;
+  NextToken?: string | undefined;
 }
 export interface ListTagsForResourceRequest {
   resourceArn: string | undefined;