@aws-sdk/client-connect 3.686.0 → 3.691.0

package/dist-types/models/models_1.d.ts

@@ -10,27 +10,27 @@ export interface AttributeCondition {
      * <p>The name of predefined attribute.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The value of predefined attribute.</p>
      * @public
      */
-    Value?: string;
+    Value?: string | undefined;
     /**
      * <p>The proficiency level of the condition.</p>
      * @public
      */
-    ProficiencyLevel?: number;
+    ProficiencyLevel?: number | undefined;
     /**
      * <p>An object to define <code>AgentsCriteria</code>.</p>
      * @public
      */
-    MatchCriteria?: MatchCriteria;
+    MatchCriteria?: MatchCriteria | undefined;
     /**
      * <p>The operator of the condition.</p>
      * @public
      */
-    ComparisonOperator?: string;
+    ComparisonOperator?: string | undefined;
 }
 /**
  * @public
@@ -56,7 +56,7 @@ export interface SegmentAttributeValue {
      * <p>The value of a segment attribute.</p>
      * @public
      */
-    ValueString?: string;
+    ValueString?: string | undefined;
 }
 /**
  * <p>Information about Amazon Connect Wisdom.</p>
@@ -67,7 +67,7 @@ export interface WisdomInfo {
      * <p>The Amazon Resource Name (ARN) of the Wisdom session.</p>
      * @public
      */
-    SessionArn?: string;
+    SessionArn?: string | undefined;
 }
 /**
  * @public
@@ -150,12 +150,12 @@ export interface EvaluationAnswerOutput {
      * <p>The value for an answer in a contact evaluation.</p>
      * @public
      */
-    Value?: EvaluationAnswerData;
+    Value?: EvaluationAnswerData | undefined;
     /**
      * <p>The system suggested value for an answer in a contact evaluation.</p>
      * @public
      */
-    SystemSuggestedValue?: EvaluationAnswerData;
+    SystemSuggestedValue?: EvaluationAnswerData | undefined;
 }
 /**
  * <p>Information about scores of a contact evaluation item (section or question).</p>
@@ -166,18 +166,18 @@ export interface EvaluationScore {
      * <p>The score percentage for an item in a contact evaluation.</p>
      * @public
      */
-    Percentage?: number;
+    Percentage?: number | undefined;
     /**
      * <p>The flag to mark the item as not applicable for scoring.</p>
      * @public
      */
-    NotApplicable?: boolean;
+    NotApplicable?: boolean | undefined;
     /**
      * <p>The flag that marks the item as automatic fail. If the item or a child item gets an
      *    automatic fail answer, this flag will be true.</p>
      * @public
      */
-    AutomaticFail?: boolean;
+    AutomaticFail?: boolean | undefined;
 }
 /**
  * <p>Metadata information about a contact evaluation.</p>
@@ -198,12 +198,12 @@ export interface EvaluationMetadata {
      * <p>The identifier of the agent who performed the contact.</p>
      * @public
      */
-    ContactAgentId?: string;
+    ContactAgentId?: string | undefined;
     /**
      * <p>The overall score of the contact evaluation.</p>
      * @public
      */
-    Score?: EvaluationScore;
+    Score?: EvaluationScore | undefined;
 }
 /**
  * <p>Information about notes for a contact evaluation.</p>
@@ -220,7 +220,7 @@ export interface EvaluationNote {
      *          </note>
      * @public
      */
-    Value?: string;
+    Value?: string | undefined;
 }
 /**
  * @public
@@ -273,7 +273,7 @@ export interface Evaluation {
      * <p>A map of item (section or question) identifiers to score value.</p>
      * @public
      */
-    Scores?: Record<string, EvaluationScore>;
+    Scores?: Record<string, EvaluationScore> | undefined;
     /**
      * <p>The timestamp for when the evaluation was created.</p>
      * @public
@@ -288,7 +288,7 @@ export interface Evaluation {
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
 }
 /**
  * <p>The flow has not been published.</p>
@@ -297,7 +297,7 @@ export interface Evaluation {
 export declare class ContactFlowNotPublishedException extends __BaseException {
     readonly name: "ContactFlowNotPublishedException";
     readonly $fault: "client";
-    Message?: string;
+    Message?: string | undefined;
     /**
      * @internal
      */
@@ -339,50 +339,50 @@ export interface ContactFlow {
      * <p>The Amazon Resource Name (ARN) of the flow.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The identifier of the flow.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The name of the flow.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The type of the flow. For descriptions of the available types, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-contact-flow.html#contact-flow-types">Choose a flow type</a> in the <i>Amazon Connect Administrator
      *    Guide</i>.</p>
      * @public
      */
-    Type?: ContactFlowType;
+    Type?: ContactFlowType | undefined;
     /**
      * <p>The type of flow.</p>
      * @public
      */
-    State?: ContactFlowState;
+    State?: ContactFlowState | undefined;
     /**
      * <p>The status of the contact flow.</p>
      * @public
      */
-    Status?: ContactFlowStatus;
+    Status?: ContactFlowStatus | undefined;
     /**
      * <p>The description of the flow.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The JSON string that represents the content of the flow. For an example, see <a href="https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html">Example
      *     flow in Amazon Connect Flow language</a>. </p>
      *          <p>Length Constraints: Minimum length of 1. Maximum length of 256000.</p>
      * @public
      */
-    Content?: string;
+    Content?: string | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
 }
 /**
  * @public
@@ -392,7 +392,7 @@ export interface DescribeContactFlowResponse {
      * <p>Information about the flow.</p>
      * @public
      */
-    ContactFlow?: ContactFlow;
+    ContactFlow?: ContactFlow | undefined;
 }
 /**
  * @public
@@ -442,43 +442,43 @@ export interface ContactFlowModule {
      * <p>The Amazon Resource Name (ARN).</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The identifier of the flow module.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The name of the flow module.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The JSON string that represents the content of the flow. For an example, see <a href="https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html">Example
      *     flow in Amazon Connect Flow language</a>. </p>
      * @public
      */
-    Content?: string;
+    Content?: string | undefined;
     /**
      * <p>The description of the flow module.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The type of flow module.</p>
      * @public
      */
-    State?: ContactFlowModuleState;
+    State?: ContactFlowModuleState | undefined;
     /**
      * <p>The status of the flow module.</p>
      * @public
      */
-    Status?: ContactFlowModuleStatus;
+    Status?: ContactFlowModuleStatus | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
 }
 /**
  * @public
@@ -488,7 +488,7 @@ export interface DescribeContactFlowModuleResponse {
      * <p>Information about the flow module.</p>
      * @public
      */
-    ContactFlowModule?: ContactFlowModule;
+    ContactFlowModule?: ContactFlowModule | undefined;
 }
 /**
  * @public
@@ -508,7 +508,7 @@ export interface DescribeEvaluationFormRequest {
      * <p>A version of the evaluation form.</p>
      * @public
      */
-    EvaluationFormVersion?: number;
+    EvaluationFormVersion?: number | undefined;
 }
 /**
  * @public
@@ -546,47 +546,47 @@ export interface HoursOfOperation {
      * <p>The identifier for the hours of operation.</p>
      * @public
      */
-    HoursOfOperationId?: string;
+    HoursOfOperationId?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) for the hours of operation.</p>
      * @public
      */
-    HoursOfOperationArn?: string;
+    HoursOfOperationArn?: string | undefined;
     /**
      * <p>The name for the hours of operation.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description for the hours of operation.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The time zone for the hours of operation.</p>
      * @public
      */
-    TimeZone?: string;
+    TimeZone?: string | undefined;
     /**
      * <p>Configuration information for the hours of operation.</p>
      * @public
      */
-    Config?: HoursOfOperationConfig[];
+    Config?: HoursOfOperationConfig[] | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -596,7 +596,7 @@ export interface DescribeHoursOfOperationResponse {
      * <p>The hours of operation.</p>
      * @public
      */
-    HoursOfOperation?: HoursOfOperation;
+    HoursOfOperation?: HoursOfOperation | undefined;
 }
 /**
  * @public
@@ -631,7 +631,7 @@ export interface InstanceStatusReason {
      * <p>The message.</p>
      * @public
      */
-    Message?: string;
+    Message?: string | undefined;
 }
 /**
  * <p>The Amazon Connect instance.</p>
@@ -642,63 +642,63 @@ export interface Instance {
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The identity management type.</p>
      * @public
      */
-    IdentityManagementType?: DirectoryType;
+    IdentityManagementType?: DirectoryType | undefined;
     /**
      * <p>The alias of instance.</p>
      * @public
      */
-    InstanceAlias?: string;
+    InstanceAlias?: string | undefined;
     /**
      * <p>When the instance was created.</p>
      * @public
      */
-    CreatedTime?: Date;
+    CreatedTime?: Date | undefined;
     /**
      * <p>The service role of the instance.</p>
      * @public
      */
-    ServiceRole?: string;
+    ServiceRole?: string | undefined;
     /**
      * <p>The state of the instance.</p>
      * @public
      */
-    InstanceStatus?: InstanceStatus;
+    InstanceStatus?: InstanceStatus | undefined;
     /**
      * <p>Relevant
      *    details why the instance was not successfully created. </p>
      * @public
      */
-    StatusReason?: InstanceStatusReason;
+    StatusReason?: InstanceStatusReason | undefined;
     /**
      * <p>Whether inbound calls are enabled.</p>
      * @public
      */
-    InboundCallsEnabled?: boolean;
+    InboundCallsEnabled?: boolean | undefined;
     /**
      * <p>Whether outbound calls are enabled.</p>
      * @public
      */
-    OutboundCallsEnabled?: boolean;
+    OutboundCallsEnabled?: boolean | undefined;
     /**
      * <p>This URL allows contact center users to access the Amazon Connect admin website.</p>
      * @public
      */
-    InstanceAccessUrl?: string;
+    InstanceAccessUrl?: string | undefined;
     /**
      * <p>The tags of an instance.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
 }
 /**
  * @public
@@ -729,19 +729,19 @@ export interface ReplicationStatusSummary {
      *    depending where it appears in the summary list.</p>
      * @public
      */
-    Region?: string;
+    Region?: string | undefined;
     /**
      * <p>The state of the replication.</p>
      * @public
      */
-    ReplicationStatus?: InstanceReplicationStatus;
+    ReplicationStatus?: InstanceReplicationStatus | undefined;
     /**
      * <p>A description of the replication status. Use this information to resolve any issues that are
      *    preventing the successful replication of your Amazon Connect instance to another
      *    Region.</p>
      * @public
      */
-    ReplicationStatusReason?: string;
+    ReplicationStatusReason?: string | undefined;
 }
 /**
  * <p>Details about the status of the replication of a source Amazon Connect instance across
@@ -758,14 +758,14 @@ export interface ReplicationConfiguration {
      *    Region.</p>
      * @public
      */
-    ReplicationStatusSummaryList?: ReplicationStatusSummary[];
+    ReplicationStatusSummaryList?: ReplicationStatusSummary[] | undefined;
     /**
      * <p>The Amazon Web Services Region where the source Amazon Connect instance was created. This
      *    is the Region where the <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_ReplicateInstance.html">ReplicateInstance</a> API was
      *    called to start the replication process.</p>
      * @public
      */
-    SourceRegion?: string;
+    SourceRegion?: string | undefined;
     /**
      * <p>The URL that is used to sign-in to your Amazon Connect instance according to your
      *    traffic distribution group configuration. For more information about sign-in and traffic
@@ -774,7 +774,7 @@ export interface ReplicationConfiguration {
      *      <i>Amazon Connect Administrator Guide</i>. </p>
      * @public
      */
-    GlobalSignInEndpoint?: string;
+    GlobalSignInEndpoint?: string | undefined;
 }
 /**
  * @public
@@ -784,7 +784,7 @@ export interface DescribeInstanceResponse {
      * <p>The name of the instance.</p>
      * @public
      */
-    Instance?: Instance;
+    Instance?: Instance | undefined;
     /**
      * <p>Status information about the replication process. This field is included only when you are
      *    using the <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_ReplicateInstance.html">ReplicateInstance</a> API to
@@ -794,7 +794,7 @@ export interface DescribeInstanceResponse {
      *     Guide</i>.</p>
      * @public
      */
-    ReplicationConfiguration?: ReplicationConfiguration;
+    ReplicationConfiguration?: ReplicationConfiguration | undefined;
 }
 /**
  * @public
@@ -841,12 +841,12 @@ export interface Attribute {
      * <p>The type of attribute.</p>
      * @public
      */
-    AttributeType?: InstanceAttributeType;
+    AttributeType?: InstanceAttributeType | undefined;
     /**
      * <p>The value of the attribute.</p>
      * @public
      */
-    Value?: string;
+    Value?: string | undefined;
 }
 /**
  * @public
@@ -858,7 +858,7 @@ export interface DescribeInstanceAttributeResponse {
      *    of attribute.</p>
      * @public
      */
-    Attribute?: Attribute;
+    Attribute?: Attribute | undefined;
 }
 /**
  * @public
@@ -888,7 +888,7 @@ export interface DescribeInstanceStorageConfigResponse {
      * <p>A valid storage type.</p>
      * @public
      */
-    StorageConfig?: InstanceStorageConfig;
+    StorageConfig?: InstanceStorageConfig | undefined;
 }
 /**
  * @public
@@ -1190,12 +1190,12 @@ export interface PhoneNumberStatus {
      * <p>The status.</p>
      * @public
      */
-    Status?: PhoneNumberWorkflowStatus;
+    Status?: PhoneNumberWorkflowStatus | undefined;
     /**
      * <p>The status message.</p>
      * @public
      */
-    Message?: string;
+    Message?: string | undefined;
 }
 /**
  * @public
@@ -1224,49 +1224,49 @@ export interface ClaimedPhoneNumberSummary {
      * <p>A unique identifier for the phone number.</p>
      * @public
      */
-    PhoneNumberId?: string;
+    PhoneNumberId?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the phone number.</p>
      * @public
      */
-    PhoneNumberArn?: string;
+    PhoneNumberArn?: string | undefined;
     /**
      * <p>The phone number. Phone numbers are formatted <code>[+] [country code] [subscriber number including area code]</code>.</p>
      * @public
      */
-    PhoneNumber?: string;
+    PhoneNumber?: string | undefined;
     /**
      * <p>The ISO country code.</p>
      * @public
      */
-    PhoneNumberCountryCode?: PhoneNumberCountryCode;
+    PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
     /**
      * <p>The type of phone number.</p>
      * @public
      */
-    PhoneNumberType?: PhoneNumberType;
+    PhoneNumberType?: PhoneNumberType | undefined;
     /**
      * <p>The description of the phone number.</p>
      * @public
      */
-    PhoneNumberDescription?: string;
+    PhoneNumberDescription?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through.</p>
      * @public
      */
-    TargetArn?: string;
+    TargetArn?: string | undefined;
     /**
      * <p>The identifier of the Amazon Connect instance that phone numbers are claimed to. You
      *    can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the
      *     instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    InstanceId?: string;
+    InstanceId?: string | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
     /**
      * <p>The status of the phone number.</p>
      *          <ul>
@@ -1296,14 +1296,14 @@ export interface ClaimedPhoneNumberSummary {
      *          </note>
      * @public
      */
-    PhoneNumberStatus?: PhoneNumberStatus;
+    PhoneNumberStatus?: PhoneNumberStatus | undefined;
     /**
      * <p>The claimed phone number ARN that was previously imported from the external service, such as
      *     Amazon Pinpoint. If it is from Amazon Pinpoint, it looks like the ARN of the phone number
      *    that was imported from Amazon Pinpoint.</p>
      * @public
      */
-    SourcePhoneNumberArn?: string;
+    SourcePhoneNumberArn?: string | undefined;
 }
 /**
  * @public
@@ -1314,7 +1314,7 @@ export interface DescribePhoneNumberResponse {
      *    traffic distribution group.</p>
      * @public
      */
-    ClaimedPhoneNumberSummary?: ClaimedPhoneNumberSummary;
+    ClaimedPhoneNumberSummary?: ClaimedPhoneNumberSummary | undefined;
 }
 /**
  * @public
@@ -1341,22 +1341,22 @@ export interface PredefinedAttribute {
      * <p>The name of the predefined attribute.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The values of the predefined attribute.</p>
      * @public
      */
-    Values?: PredefinedAttributeValues;
+    Values?: PredefinedAttributeValues | undefined;
     /**
      * <p>Last modified time.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>Last modified region.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -1366,7 +1366,7 @@ export interface DescribePredefinedAttributeResponse {
      * <p>Information about the predefined attribute.</p>
      * @public
      */
-    PredefinedAttribute?: PredefinedAttribute;
+    PredefinedAttribute?: PredefinedAttribute | undefined;
 }
 /**
  * @public
@@ -1392,37 +1392,37 @@ export interface Prompt {
      * <p>The Amazon Resource Name (ARN) of the prompt.</p>
      * @public
      */
-    PromptARN?: string;
+    PromptARN?: string | undefined;
     /**
      * <p>A unique identifier for the prompt.</p>
      * @public
      */
-    PromptId?: string;
+    PromptId?: string | undefined;
     /**
      * <p>The name of the prompt.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the prompt.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -1432,7 +1432,7 @@ export interface DescribePromptResponse {
      * <p>Information about the prompt.</p>
      * @public
      */
-    Prompt?: Prompt;
+    Prompt?: Prompt | undefined;
 }
 /**
  * @public
@@ -1470,57 +1470,57 @@ export interface Queue {
      * <p>The name of the queue.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) for the queue.</p>
      * @public
      */
-    QueueArn?: string;
+    QueueArn?: string | undefined;
     /**
      * <p>The identifier for the queue.</p>
      * @public
      */
-    QueueId?: string;
+    QueueId?: string | undefined;
     /**
      * <p>The description of the queue.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The outbound caller ID name, number, and outbound whisper flow.</p>
      * @public
      */
-    OutboundCallerConfig?: OutboundCallerConfig;
+    OutboundCallerConfig?: OutboundCallerConfig | undefined;
     /**
      * <p>The identifier for the hours of operation.</p>
      * @public
      */
-    HoursOfOperationId?: string;
+    HoursOfOperationId?: string | undefined;
     /**
      * <p>The maximum number of contacts that can be in the queue before it is considered full.</p>
      * @public
      */
-    MaxContacts?: number;
+    MaxContacts?: number | undefined;
     /**
      * <p>The status of the queue.</p>
      * @public
      */
-    Status?: QueueStatus;
+    Status?: QueueStatus | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -1530,7 +1530,7 @@ export interface DescribeQueueResponse {
      * <p>The name of the queue.</p>
      * @public
      */
-    Queue?: Queue;
+    Queue?: Queue | undefined;
 }
 /**
  * @public
@@ -1556,42 +1556,42 @@ export interface QuickConnect {
      * <p>The Amazon Resource Name (ARN) of the quick connect.</p>
      * @public
      */
-    QuickConnectARN?: string;
+    QuickConnectARN?: string | undefined;
     /**
      * <p>The identifier for the quick connect.</p>
      * @public
      */
-    QuickConnectId?: string;
+    QuickConnectId?: string | undefined;
     /**
      * <p>The name of the quick connect.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>Contains information about the quick connect.</p>
      * @public
      */
-    QuickConnectConfig?: QuickConnectConfig;
+    QuickConnectConfig?: QuickConnectConfig | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -1601,7 +1601,7 @@ export interface DescribeQuickConnectResponse {
      * <p>Information about the quick connect.</p>
      * @public
      */
-    QuickConnect?: QuickConnect;
+    QuickConnect?: QuickConnect | undefined;
 }
 /**
  * @public
@@ -1627,80 +1627,80 @@ export interface RoutingProfile {
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    InstanceId?: string;
+    InstanceId?: string | undefined;
     /**
      * <p>The name of the routing profile.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the routing profile.</p>
      * @public
      */
-    RoutingProfileArn?: string;
+    RoutingProfileArn?: string | undefined;
     /**
      * <p>The identifier of the routing profile.</p>
      * @public
      */
-    RoutingProfileId?: string;
+    RoutingProfileId?: string | undefined;
     /**
      * <p>The description of the routing profile.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The channels agents can handle in the Contact Control Panel (CCP) for this routing
      *    profile.</p>
      * @public
      */
-    MediaConcurrencies?: MediaConcurrency[];
+    MediaConcurrencies?: MediaConcurrency[] | undefined;
     /**
      * <p>The identifier of the default outbound queue for this routing profile.</p>
      * @public
      */
-    DefaultOutboundQueueId?: string;
+    DefaultOutboundQueueId?: string | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
     /**
      * <p>The number of associated queues in routing profile.</p>
      * @public
      */
-    NumberOfAssociatedQueues?: number;
+    NumberOfAssociatedQueues?: number | undefined;
     /**
      * <p>The number of associated users in routing profile.</p>
      * @public
      */
-    NumberOfAssociatedUsers?: number;
+    NumberOfAssociatedUsers?: number | undefined;
     /**
      * <p>Whether agents with this routing profile will have their routing order calculated based on
      *     <i>time since their last inbound contact</i> or <i>longest idle
      *     time</i>. </p>
      * @public
      */
-    AgentAvailabilityTimer?: AgentAvailabilityTimer;
+    AgentAvailabilityTimer?: AgentAvailabilityTimer | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
     /**
      * <p>Whether this a default routing profile.</p>
      * @public
      */
-    IsDefault?: boolean;
+    IsDefault?: boolean | undefined;
     /**
      * <p>The IDs of the associated queue.</p>
      * @public
      */
-    AssociatedQueueIds?: string[];
+    AssociatedQueueIds?: string[] | undefined;
 }
 /**
  * @public
@@ -1710,7 +1710,7 @@ export interface DescribeRoutingProfileResponse {
      * <p>The routing profile.</p>
      * @public
      */
-    RoutingProfile?: RoutingProfile;
+    RoutingProfile?: RoutingProfile | undefined;
 }
 /**
  * @public
@@ -1786,7 +1786,7 @@ export interface Rule {
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
 }
 /**
  * @public
@@ -1822,63 +1822,63 @@ export interface SecurityProfile {
      * <p>The identifier for the security profile.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The organization resource identifier for the security profile.</p>
      * @public
      */
-    OrganizationResourceId?: string;
+    OrganizationResourceId?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) for the secruity profile.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name for the security profile.</p>
      * @public
      */
-    SecurityProfileName?: string;
+    SecurityProfileName?: string | undefined;
     /**
      * <p>The description of the security profile.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
     /**
      * <p>The list of tags that a security profile uses to restrict access to resources in Amazon Connect.</p>
      * @public
      */
-    AllowedAccessControlTags?: Record<string, string>;
+    AllowedAccessControlTags?: Record<string, string> | undefined;
     /**
      * <p>The list of resources that a security profile applies tag restrictions to in Amazon Connect.</p>
      * @public
      */
-    TagRestrictedResources?: string[];
+    TagRestrictedResources?: string[] | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
     /**
      * <p>The list of resources that a security profile applies hierarchy restrictions to in Amazon Connect. Following are acceptable ResourceNames: <code>User</code>.</p>
      * @public
      */
-    HierarchyRestrictedResources?: string[];
+    HierarchyRestrictedResources?: string[] | undefined;
     /**
      * <p>The identifier of the hierarchy group that a security profile uses to restrict access to
      *    resources in Amazon Connect.</p>
      * @public
      */
-    AllowedAccessControlHierarchyGroupId?: string;
+    AllowedAccessControlHierarchyGroupId?: string | undefined;
 }
 /**
  * @public
@@ -1888,7 +1888,7 @@ export interface DescribeSecurityProfileResponse {
      * <p>The security profile.</p>
      * @public
      */
-    SecurityProfile?: SecurityProfile;
+    SecurityProfile?: SecurityProfile | undefined;
 }
 /**
  * @public
@@ -1929,27 +1929,27 @@ export interface TrafficDistributionGroup {
      * The ARN must be provided if the call is from the replicated Region.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the traffic distribution group.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The description of the traffic distribution group.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN).</p>
      * @public
      */
-    InstanceArn?: string;
+    InstanceArn?: string | undefined;
     /**
      * <p>The status of the traffic distribution group.</p>
      *          <ul>
@@ -1983,12 +1983,12 @@ export interface TrafficDistributionGroup {
      *          </ul>
      * @public
      */
-    Status?: TrafficDistributionGroupStatus;
+    Status?: TrafficDistributionGroupStatus | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
     /**
      * <p>Whether this is the default traffic distribution group created during instance
      *    replication. The default traffic distribution group cannot be deleted by the
@@ -2004,7 +2004,7 @@ export interface TrafficDistributionGroup {
      *          </note>
      * @public
      */
-    IsDefault?: boolean;
+    IsDefault?: boolean | undefined;
 }
 /**
  * @public
@@ -2014,7 +2014,7 @@ export interface DescribeTrafficDistributionGroupResponse {
      * <p>Information about the traffic distribution group.</p>
      * @public
      */
-    TrafficDistributionGroup?: TrafficDistributionGroup;
+    TrafficDistributionGroup?: TrafficDistributionGroup | undefined;
 }
 /**
  * @public
@@ -2040,63 +2040,63 @@ export interface User {
      * <p>The identifier of the user account.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the user account.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The user name assigned to the user account.</p>
      * @public
      */
-    Username?: string;
+    Username?: string | undefined;
     /**
      * <p>Information about the user identity.</p>
      * @public
      */
-    IdentityInfo?: UserIdentityInfo;
+    IdentityInfo?: UserIdentityInfo | undefined;
     /**
      * <p>Information about the phone configuration for the user.</p>
      * @public
      */
-    PhoneConfig?: UserPhoneConfig;
+    PhoneConfig?: UserPhoneConfig | undefined;
     /**
      * <p>The identifier of the user account in the directory used for identity management.</p>
      * @public
      */
-    DirectoryUserId?: string;
+    DirectoryUserId?: string | undefined;
     /**
      * <p>The identifiers of the security profiles for the user.</p>
      * @public
      */
-    SecurityProfileIds?: string[];
+    SecurityProfileIds?: string[] | undefined;
     /**
      * <p>The identifier of the routing profile for the user.</p>
      * @public
      */
-    RoutingProfileId?: string;
+    RoutingProfileId?: string | undefined;
     /**
      * <p>The identifier of the hierarchy group for the user.</p>
      * @public
      */
-    HierarchyGroupId?: string;
+    HierarchyGroupId?: string | undefined;
     /**
      * <p>The
      *    tags.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -2106,7 +2106,7 @@ export interface DescribeUserResponse {
      * <p>Information about the user account and configuration settings.</p>
      * @public
      */
-    User?: User;
+    User?: User | undefined;
 }
 /**
  * @public
@@ -2132,27 +2132,27 @@ export interface HierarchyGroupSummary {
      * <p>The identifier of the hierarchy group.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the hierarchy group.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the hierarchy group.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * <p>Contains information about the levels of a hierarchy group.</p>
@@ -2163,27 +2163,27 @@ export interface HierarchyPath {
      * <p>Information about level one.</p>
      * @public
      */
-    LevelOne?: HierarchyGroupSummary;
+    LevelOne?: HierarchyGroupSummary | undefined;
     /**
      * <p>Information about level two.</p>
      * @public
      */
-    LevelTwo?: HierarchyGroupSummary;
+    LevelTwo?: HierarchyGroupSummary | undefined;
     /**
      * <p>Information about level three.</p>
      * @public
      */
-    LevelThree?: HierarchyGroupSummary;
+    LevelThree?: HierarchyGroupSummary | undefined;
     /**
      * <p>Information about level four.</p>
      * @public
      */
-    LevelFour?: HierarchyGroupSummary;
+    LevelFour?: HierarchyGroupSummary | undefined;
     /**
      * <p>Information about level five.</p>
      * @public
      */
-    LevelFive?: HierarchyGroupSummary;
+    LevelFive?: HierarchyGroupSummary | undefined;
 }
 /**
  * <p>Contains information about a hierarchy group.</p>
@@ -2194,42 +2194,42 @@ export interface HierarchyGroup {
      * <p>The identifier of the hierarchy group.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the hierarchy group.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the hierarchy group.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The identifier of the level in the hierarchy group.</p>
      * @public
      */
-    LevelId?: string;
+    LevelId?: string | undefined;
     /**
      * <p>Information about the levels in the hierarchy group.</p>
      * @public
      */
-    HierarchyPath?: HierarchyPath;
+    HierarchyPath?: HierarchyPath | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -2239,7 +2239,7 @@ export interface DescribeUserHierarchyGroupResponse {
      * <p>Information about the hierarchy group.</p>
      * @public
      */
-    HierarchyGroup?: HierarchyGroup;
+    HierarchyGroup?: HierarchyGroup | undefined;
 }
 /**
  * @public
@@ -2260,27 +2260,27 @@ export interface HierarchyLevel {
      * <p>The identifier of the hierarchy level.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the hierarchy level.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the hierarchy level.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * <p>Contains information about a hierarchy structure.</p>
@@ -2291,27 +2291,27 @@ export interface HierarchyStructure {
      * <p>Information about level one.</p>
      * @public
      */
-    LevelOne?: HierarchyLevel;
+    LevelOne?: HierarchyLevel | undefined;
     /**
      * <p>Information about level two.</p>
      * @public
      */
-    LevelTwo?: HierarchyLevel;
+    LevelTwo?: HierarchyLevel | undefined;
     /**
      * <p>Information about level three.</p>
      * @public
      */
-    LevelThree?: HierarchyLevel;
+    LevelThree?: HierarchyLevel | undefined;
     /**
      * <p>Information about level four.</p>
      * @public
      */
-    LevelFour?: HierarchyLevel;
+    LevelFour?: HierarchyLevel | undefined;
     /**
      * <p>Information about level five.</p>
      * @public
      */
-    LevelFive?: HierarchyLevel;
+    LevelFive?: HierarchyLevel | undefined;
 }
 /**
  * @public
@@ -2321,7 +2321,7 @@ export interface DescribeUserHierarchyStructureResponse {
      * <p>Information about the hierarchy structure.</p>
      * @public
      */
-    HierarchyStructure?: HierarchyStructure;
+    HierarchyStructure?: HierarchyStructure | undefined;
 }
 /**
  * @public
@@ -2347,7 +2347,7 @@ export interface DescribeViewResponse {
      * <p>All view data is contained within the View object.</p>
      * @public
      */
-    View?: View;
+    View?: View | undefined;
 }
 /**
  * @public
@@ -2405,7 +2405,7 @@ export interface Vocabulary {
      * <p>The reason why the custom vocabulary was not created.</p>
      * @public
      */
-    FailureReason?: string;
+    FailureReason?: string | undefined;
     /**
      * <p>The content of the custom vocabulary in plain-text format with a table of values. Each row
      *    in the table represents a word or a phrase, described with <code>Phrase</code>, <code>IPA</code>,
@@ -2414,12 +2414,12 @@ export interface Vocabulary {
      *     vocabulary using a table</a>.</p>
      * @public
      */
-    Content?: string;
+    Content?: string | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
 }
 /**
  * @public
@@ -2452,7 +2452,7 @@ export interface DisassociateAnalyticsDataSetRequest {
      *    the Amazon Connect instance. If not specified, by default this value is the Amazon Web Services account that has the Amazon Connect instance.</p>
      * @public
      */
-    TargetAccountId?: string;
+    TargetAccountId?: string | undefined;
 }
 /**
  * @public
@@ -2482,12 +2482,12 @@ export interface DisassociateBotRequest {
      * <p>Configuration information of an Amazon Lex bot.</p>
      * @public
      */
-    LexBot?: LexBot;
+    LexBot?: LexBot | undefined;
     /**
      * <p>The Amazon Lex V2 bot to disassociate from the instance.</p>
      * @public
      */
-    LexV2Bot?: LexV2Bot;
+    LexV2Bot?: LexV2Bot | undefined;
 }
 /**
  * @public
@@ -2748,7 +2748,7 @@ export interface GetAttachedFileRequest {
      *    300.</p>
      * @public
      */
-    UrlExpiryInSeconds?: number;
+    UrlExpiryInSeconds?: number | undefined;
     /**
      * <p>The resource to which the attached file is (being) uploaded to. <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html">Cases</a> are the only
      *    current supported resource.</p>
@@ -2768,13 +2768,13 @@ export interface DownloadUrlMetadata {
      * <p>A pre-signed URL that should be used to download the attached file. </p>
      * @public
      */
-    Url?: string;
+    Url?: string | undefined;
     /**
      * <p>The expiration time of the URL in ISO timestamp. It's specified in ISO 8601 format:
      *    yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.</p>
      * @public
      */
-    UrlExpiry?: string;
+    UrlExpiry?: string | undefined;
 }
 /**
  * Response from GetAttachedFile API.
@@ -2785,29 +2785,29 @@ export interface GetAttachedFileResponse {
      * <p>The unique identifier of the attached file resource (ARN).</p>
      * @public
      */
-    FileArn?: string;
+    FileArn?: string | undefined;
     /**
      * <p>The unique identifier of the attached file resource.</p>
      * @public
      */
-    FileId?: string;
+    FileId?: string | undefined;
     /**
      * <p>The time of Creation of the file resource as an ISO timestamp. It's specified in ISO 8601
      *    format: <code>yyyy-MM-ddThh:mm:ss.SSSZ</code>. For example,
      *    <code>2024-05-03T02:41:28.172Z</code>.</p>
      * @public
      */
-    CreationTime?: string;
+    CreationTime?: string | undefined;
     /**
      * <p>The current status of the attached file.</p>
      * @public
      */
-    FileStatus?: FileStatusType;
+    FileStatus?: FileStatusType | undefined;
     /**
      * <p>A case-sensitive name of the attached file being uploaded.</p>
      * @public
      */
-    FileName?: string;
+    FileName?: string | undefined;
     /**
      * <p>The size of the attached file in bytes.</p>
      * @public
@@ -2818,28 +2818,28 @@ export interface GetAttachedFileResponse {
      *    current supported resource.</p>
      * @public
      */
-    AssociatedResourceArn?: string;
+    AssociatedResourceArn?: string | undefined;
     /**
      * <p>The use case for the file.</p>
      * @public
      */
-    FileUseCaseType?: FileUseCaseType;
+    FileUseCaseType?: FileUseCaseType | undefined;
     /**
      * <p>Represents the identity that created the file.</p>
      * @public
      */
-    CreatedBy?: CreatedByInfo;
+    CreatedBy?: CreatedByInfo | undefined;
     /**
      * <p>URL and expiry to be used when downloading the attached file. </p>
      * @public
      */
-    DownloadUrlMetadata?: DownloadUrlMetadata;
+    DownloadUrlMetadata?: DownloadUrlMetadata | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, <code>\{
      *     "Tags": \{"key1":"value1", "key2":"value2"\} \}</code>.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
 }
 /**
  * @public
@@ -2864,7 +2864,7 @@ export interface GetContactAttributesResponse {
      * <p>Information about the attributes.</p>
      * @public
      */
-    Attributes?: Record<string, string>;
+    Attributes?: Record<string, string> | undefined;
 }
 /**
  * @public
@@ -2912,12 +2912,12 @@ export interface CurrentMetric {
      * <p>The name of the metric.</p>
      * @public
      */
-    Name?: CurrentMetricName;
+    Name?: CurrentMetricName | undefined;
     /**
      * <p>The unit for the metric.</p>
      * @public
      */
-    Unit?: Unit;
+    Unit?: Unit | undefined;
 }
 /**
  * <p>Contains the filter to apply when retrieving metrics.</p>
@@ -2930,23 +2930,23 @@ export interface Filters {
      *    requires a queue when you include a <code>Filter</code> in your request. </p>
      * @public
      */
-    Queues?: string[];
+    Queues?: string[] | undefined;
     /**
      * <p>The channel to use to filter the metrics.</p>
      * @public
      */
-    Channels?: Channel[];
+    Channels?: Channel[] | undefined;
     /**
      * <p>A list of up to 100 routing profile IDs or ARNs.</p>
      * @public
      */
-    RoutingProfiles?: string[];
+    RoutingProfiles?: string[] | undefined;
     /**
      * <p>A list of expressions as a filter, in which an expression is an object of a step in a
      *    routing criteria.</p>
      * @public
      */
-    RoutingStepExpressions?: string[];
+    RoutingStepExpressions?: string[] | undefined;
 }
 /**
  * @public
@@ -2985,12 +2985,12 @@ export interface CurrentMetricSortCriteria {
      * <p>The current metric names.</p>
      * @public
      */
-    SortByMetric?: CurrentMetricName;
+    SortByMetric?: CurrentMetricName | undefined;
     /**
      * <p>The way to sort.</p>
      * @public
      */
-    SortOrder?: SortOrder;
+    SortOrder?: SortOrder | undefined;
 }
 /**
  * @public
@@ -3054,7 +3054,7 @@ export interface GetCurrentMetricDataRequest {
      *          </ul>
      * @public
      */
-    Groupings?: Grouping[];
+    Groupings?: Grouping[] | undefined;
     /**
      * <p>The metrics to retrieve. Specify the name and unit for each metric. The following metrics
      *    are available. For a description of all the metrics, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html">Real-time Metrics
@@ -3164,12 +3164,12 @@ export interface GetCurrentMetricDataRequest {
      *    the token must use the same request parameters as the request that generated the token.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The way to sort the resulting response based on metrics. You can enter one sort criteria. By
      *    default resources are sorted based on <code>AGENTS_ONLINE</code>, <code>DESCENDING</code>. The
@@ -3183,7 +3183,7 @@ export interface GetCurrentMetricDataRequest {
      *          </ul>
      * @public
      */
-    SortCriteria?: CurrentMetricSortCriteria[];
+    SortCriteria?: CurrentMetricSortCriteria[] | undefined;
 }
 /**
  * <p>Contains the data for a real-time metric.</p>
@@ -3194,12 +3194,12 @@ export interface CurrentMetricData {
      * <p>Information about the metric.</p>
      * @public
      */
-    Metric?: CurrentMetric;
+    Metric?: CurrentMetric | undefined;
     /**
      * <p>The value of the metric.</p>
      * @public
      */
-    Value?: number;
+    Value?: number | undefined;
 }
 /**
  * <p>Information about the routing profile assigned to the user.</p>
@@ -3210,12 +3210,12 @@ export interface RoutingProfileReference {
      * <p>The identifier of the routing profile.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the routing profile.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
 }
 /**
  * <p>Contains information about the dimensions for a set of metrics.</p>
@@ -3226,22 +3226,22 @@ export interface Dimensions {
      * <p>Information about the queue for which metrics are returned.</p>
      * @public
      */
-    Queue?: QueueReference;
+    Queue?: QueueReference | undefined;
     /**
      * <p>The channel used for grouping and filters.</p>
      * @public
      */
-    Channel?: Channel;
+    Channel?: Channel | undefined;
     /**
      * <p>Information about the routing profile assigned to the user.</p>
      * @public
      */
-    RoutingProfile?: RoutingProfileReference;
+    RoutingProfile?: RoutingProfileReference | undefined;
     /**
      * <p>The expression of a step in a routing criteria.</p>
      * @public
      */
-    RoutingStepExpression?: string;
+    RoutingStepExpression?: string | undefined;
 }
 /**
  * <p>Contains information about a set of real-time metrics.</p>
@@ -3252,12 +3252,12 @@ export interface CurrentMetricResult {
      * <p>The dimensions for the metrics.</p>
      * @public
      */
-    Dimensions?: Dimensions;
+    Dimensions?: Dimensions | undefined;
     /**
      * <p>The set of metrics.</p>
      * @public
      */
-    Collections?: CurrentMetricData[];
+    Collections?: CurrentMetricData[] | undefined;
 }
 /**
  * @public
@@ -3269,22 +3269,22 @@ export interface GetCurrentMetricDataResponse {
      *    the token must use the same request parameters as the request that generated the token.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>Information about the real-time metrics.</p>
      * @public
      */
-    MetricResults?: CurrentMetricResult[];
+    MetricResults?: CurrentMetricResult[] | undefined;
     /**
      * <p>The time at which the metrics were retrieved and cached for pagination.</p>
      * @public
      */
-    DataSnapshotTime?: Date;
+    DataSnapshotTime?: Date | undefined;
     /**
      * <p>The total count of the result, regardless of the current page size. </p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * <p>Filters user data based on the contact information that is associated to the users. It
@@ -3296,7 +3296,7 @@ export interface ContactFilter {
      * <p>A list of up to 9 <a href="https://docs.aws.amazon.com/connect/latest/adminguide/about-contact-states.html">contact states</a>.</p>
      * @public
      */
-    ContactStates?: ContactState[];
+    ContactStates?: ContactState[] | undefined;
 }
 /**
  * <p>A filter for the user data.</p>
@@ -3307,28 +3307,28 @@ export interface UserDataFilters {
      * <p>A list of up to 100 queues or ARNs.</p>
      * @public
      */
-    Queues?: string[];
+    Queues?: string[] | undefined;
     /**
      * <p>A filter for the user data based on the contact information that is associated to the user.
      *    It contains a list of contact states. </p>
      * @public
      */
-    ContactFilter?: ContactFilter;
+    ContactFilter?: ContactFilter | undefined;
     /**
      * <p>A list of up to 100 routing profile IDs or ARNs.</p>
      * @public
      */
-    RoutingProfiles?: string[];
+    RoutingProfiles?: string[] | undefined;
     /**
      * <p>A list of up to 100 agent IDs or ARNs.</p>
      * @public
      */
-    Agents?: string[];
+    Agents?: string[] | undefined;
     /**
      * <p>A UserHierarchyGroup ID or ARN.</p>
      * @public
      */
-    UserHierarchyGroups?: string[];
+    UserHierarchyGroups?: string[] | undefined;
 }
 /**
  * @public
@@ -3370,12 +3370,12 @@ export interface GetCurrentUserDataRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Information about the hierarchy group.</p>
@@ -3386,12 +3386,12 @@ export interface HierarchyGroupSummaryReference {
      * <p>The unique identifier for the hierarchy group.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) for the hierarchy group. </p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
 }
 /**
  * <p>Information about the levels in the hierarchy group.</p>
@@ -3402,27 +3402,27 @@ export interface HierarchyPathReference {
      * <p>Information about level one.</p>
      * @public
      */
-    LevelOne?: HierarchyGroupSummaryReference;
+    LevelOne?: HierarchyGroupSummaryReference | undefined;
     /**
      * <p>Information about level two.</p>
      * @public
      */
-    LevelTwo?: HierarchyGroupSummaryReference;
+    LevelTwo?: HierarchyGroupSummaryReference | undefined;
     /**
      * <p>Information about level three.</p>
      * @public
      */
-    LevelThree?: HierarchyGroupSummaryReference;
+    LevelThree?: HierarchyGroupSummaryReference | undefined;
     /**
      * <p>Information about level four.</p>
      * @public
      */
-    LevelFour?: HierarchyGroupSummaryReference;
+    LevelFour?: HierarchyGroupSummaryReference | undefined;
     /**
      * <p>Information about level five.</p>
      * @public
      */
-    LevelFive?: HierarchyGroupSummaryReference;
+    LevelFive?: HierarchyGroupSummaryReference | undefined;
 }
 /**
  * <p>Information about the user.</p>
@@ -3433,12 +3433,12 @@ export interface UserReference {
      * <p>The unique identifier for the user.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) for the user.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
 }
 /**
  * <p>Data for a user.</p>
@@ -3450,52 +3450,52 @@ export interface UserData {
      *     <code>resourceId</code> and ARN of the user. </p>
      * @public
      */
-    User?: UserReference;
+    User?: UserReference | undefined;
     /**
      * <p>Information about the routing profile that is assigned to the user.</p>
      * @public
      */
-    RoutingProfile?: RoutingProfileReference;
+    RoutingProfile?: RoutingProfileReference | undefined;
     /**
      * <p>Contains information about the levels of a hierarchy group assigned to a user.</p>
      * @public
      */
-    HierarchyPath?: HierarchyPathReference;
+    HierarchyPath?: HierarchyPathReference | undefined;
     /**
      * <p>The status of the agent that they manually set in their Contact Control Panel (CCP), or that
      *    the supervisor manually changes in the real-time metrics report.</p>
      * @public
      */
-    Status?: AgentStatusReference;
+    Status?: AgentStatusReference | undefined;
     /**
      * <p>A map of available slots by channel. The key is a channel name. The value is an integer: the
      *    available number of slots. </p>
      * @public
      */
-    AvailableSlotsByChannel?: Partial<Record<Channel, number>>;
+    AvailableSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
     /**
      * <p>A map of maximum slots by channel. The key is a channel name. The value is an integer: the
      *    maximum number of slots. This is calculated from <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_MediaConcurrency.html">MediaConcurrency</a> of the
      *     <code>RoutingProfile</code> assigned to the agent. </p>
      * @public
      */
-    MaxSlotsByChannel?: Partial<Record<Channel, number>>;
+    MaxSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
     /**
      * <p> A map of active slots by channel. The key is a channel name. The value is an integer: the
      *    number of active slots. </p>
      * @public
      */
-    ActiveSlotsByChannel?: Partial<Record<Channel, number>>;
+    ActiveSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
     /**
      * <p>A list of contact reference information.</p>
      * @public
      */
-    Contacts?: AgentContactReference[];
+    Contacts?: AgentContactReference[] | undefined;
     /**
      * <p>The Next status of the agent.</p>
      * @public
      */
-    NextStatus?: string;
+    NextStatus?: string | undefined;
 }
 /**
  * @public
@@ -3505,17 +3505,17 @@ export interface GetCurrentUserDataResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>A list of the user data that is returned.</p>
      * @public
      */
-    UserDataList?: UserData[];
+    UserDataList?: UserData[] | undefined;
     /**
      * <p>The total count of the result, regardless of the current page size.</p>
      * @public
      */
-    ApproximateTotalCount?: number;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
  * @public
@@ -3536,22 +3536,22 @@ export interface Credentials {
      * <p>An access token generated for a federated user to access Amazon Connect.</p>
      * @public
      */
-    AccessToken?: string;
+    AccessToken?: string | undefined;
     /**
      * <p>A token generated with an expiration time for the session a user is logged in to Amazon Connect.</p>
      * @public
      */
-    AccessTokenExpiration?: Date;
+    AccessTokenExpiration?: Date | undefined;
     /**
      * <p>Renews a token generated for a user to access the Amazon Connect instance.</p>
      * @public
      */
-    RefreshToken?: string;
+    RefreshToken?: string | undefined;
     /**
      * <p>Renews the expiration timer for a generated token.</p>
      * @public
      */
-    RefreshTokenExpiration?: Date;
+    RefreshTokenExpiration?: Date | undefined;
 }
 /**
  * @public
@@ -3561,22 +3561,22 @@ export interface GetFederationTokenResponse {
      * <p>The credentials to use for federation.</p>
      * @public
      */
-    Credentials?: Credentials;
+    Credentials?: Credentials | undefined;
     /**
      * <p>The URL to sign into the user's instance. </p>
      * @public
      */
-    SignInUrl?: string;
+    SignInUrl?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the user.</p>
      * @public
      */
-    UserArn?: string;
+    UserArn?: string | undefined;
     /**
      * <p>The identifier for the user. This can be the ID or the ARN of the user.</p>
      * @public
      */
-    UserId?: string;
+    UserId?: string | undefined;
 }
 /**
  * <p>No user with the specified credentials was found in the Amazon Connect instance.</p>
@@ -3585,7 +3585,7 @@ export interface GetFederationTokenResponse {
 export declare class UserNotFoundException extends __BaseException {
     readonly name: "UserNotFoundException";
     readonly $fault: "client";
-    Message?: string;
+    Message?: string | undefined;
     /**
      * @internal
      */
@@ -3619,17 +3619,17 @@ export interface GetFlowAssociationResponse {
      * <p>The identifier of the resource.</p>
      * @public
      */
-    ResourceId?: string;
+    ResourceId?: string | undefined;
     /**
      * <p>The identifier of the flow.</p>
      * @public
      */
-    FlowId?: string;
+    FlowId?: string | undefined;
     /**
      * <p>A valid resource type.</p>
      * @public
      */
-    ResourceType?: FlowAssociationResourceType;
+    ResourceType?: FlowAssociationResourceType | undefined;
 }
 /**
  * @public
@@ -3699,12 +3699,12 @@ export interface Threshold {
      * <p>The type of comparison. Only "less than" (LT) comparisons are supported.</p>
      * @public
      */
-    Comparison?: Comparison;
+    Comparison?: Comparison | undefined;
     /**
      * <p>The threshold value to compare.</p>
      * @public
      */
-    ThresholdValue?: number;
+    ThresholdValue?: number | undefined;
 }
 /**
  * <p>Contains information about a historical metric. For a description of each metric, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html">Historical Metrics Definitions</a> in the <i>Amazon Connect Administrator
@@ -3716,22 +3716,22 @@ export interface HistoricalMetric {
      * <p>The name of the metric.</p>
      * @public
      */
-    Name?: HistoricalMetricName;
+    Name?: HistoricalMetricName | undefined;
     /**
      * <p>The threshold for the metric, used with service level metrics.</p>
      * @public
      */
-    Threshold?: Threshold;
+    Threshold?: Threshold | undefined;
     /**
      * <p>The statistic for the metric.</p>
      * @public
      */
-    Statistic?: Statistic;
+    Statistic?: Statistic | undefined;
     /**
      * <p>The unit for the metric.</p>
      * @public
      */
-    Unit?: Unit;
+    Unit?: Unit | undefined;
 }
 /**
  * @public
@@ -3781,7 +3781,7 @@ export interface GetMetricDataRequest {
      *    GetMetricDataV2 for more up-to-date features.</p>
      * @public
      */
-    Groupings?: Grouping[];
+    Groupings?: Grouping[] | undefined;
     /**
      * <p>The metrics to retrieve. Specify the name, unit, and statistic for each metric. The
      *    following historical metrics are available. For a description of each metric, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html">Historical Metrics Definitions</a> in the <i>Amazon Connect Administrator
@@ -3929,12 +3929,12 @@ export interface GetMetricDataRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Contains the data for a historical metric.</p>
@@ -3945,12 +3945,12 @@ export interface HistoricalMetricData {
      * <p>Information about the metric.</p>
      * @public
      */
-    Metric?: HistoricalMetric;
+    Metric?: HistoricalMetric | undefined;
     /**
      * <p>The value of the metric.</p>
      * @public
      */
-    Value?: number;
+    Value?: number | undefined;
 }
 /**
  * <p>Contains information about the historical metrics retrieved.</p>
@@ -3961,12 +3961,12 @@ export interface HistoricalMetricResult {
      * <p>The dimension for the metrics.</p>
      * @public
      */
-    Dimensions?: Dimensions;
+    Dimensions?: Dimensions | undefined;
     /**
      * <p>The set of metrics.</p>
      * @public
      */
-    Collections?: HistoricalMetricData[];
+    Collections?: HistoricalMetricData[] | undefined;
 }
 /**
  * @public
@@ -3978,13 +3978,13 @@ export interface GetMetricDataResponse {
      *    the token must use the same request parameters as the request that generated the token.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>Information about the historical metrics.</p>
      *          <p>If no grouping is specified, a summary of metric data is returned.</p>
      * @public
      */
-    MetricResults?: HistoricalMetricResult[];
+    MetricResults?: HistoricalMetricResult[] | undefined;
 }
 /**
  * <p>Contains the filter to apply when retrieving metrics with the <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_GetMetricDataV2.html">GetMetricDataV2</a> API.</p>
@@ -3999,13 +3999,13 @@ export interface FilterV2 {
      *    at least 1 key and a maximum 5 keys. </p>
      * @public
      */
-    FilterKey?: string;
+    FilterKey?: string | undefined;
     /**
      * <p>The identifiers to use for filtering data. For example, if you have a filter key of
      *     <code>QUEUE</code>, you would add queue IDs or ARNs in <code>FilterValues</code>. </p>
      * @public
      */
-    FilterValues?: string[];
+    FilterValues?: string[] | undefined;
 }
 /**
  * @public
@@ -4032,7 +4032,7 @@ export interface IntervalDetails {
      * <p>The timezone applied to requested metrics.</p>
      * @public
      */
-    TimeZone?: string;
+    TimeZone?: string | undefined;
     /**
      * <p>
      *             <code>IntervalPeriod</code>: An aggregated grouping applied to request metrics. Valid
@@ -4078,7 +4078,7 @@ export interface IntervalDetails {
      *          </ul>
      * @public
      */
-    IntervalPeriod?: IntervalPeriod;
+    IntervalPeriod?: IntervalPeriod | undefined;
 }
 /**
  * <p>Contains information about the filter used when retrieving metrics.
@@ -4119,7 +4119,7 @@ export interface MetricFilterV2 {
      *          </ul>
      * @public
      */
-    MetricFilterKey?: string;
+    MetricFilterKey?: string | undefined;
     /**
      * <p>The values to use for filtering data. Values for metric-level filters can be either a fixed
      *    set of values or a customized list, depending on the use case.</p>
@@ -4130,13 +4130,13 @@ export interface MetricFilterV2 {
      *    Guide</i>.</p>
      * @public
      */
-    MetricFilterValues?: string[];
+    MetricFilterValues?: string[] | undefined;
     /**
      * <p>If set to <code>true</code>, the API response contains results that filter out the results matched
      *    by the metric-level filters condition. By default, <code>Negate</code> is set to <code>false</code>. </p>
      * @public
      */
-    Negate?: boolean;
+    Negate?: boolean | undefined;
 }
 /**
  * <p>Contains information about the threshold for service level metrics.</p>
@@ -4148,12 +4148,12 @@ export interface ThresholdV2 {
      *    than" (GT) comparisons are supported.</p>
      * @public
      */
-    Comparison?: string;
+    Comparison?: string | undefined;
     /**
      * <p>The threshold value to compare.</p>
      * @public
      */
-    ThresholdValue?: number;
+    ThresholdValue?: number | undefined;
 }
 /**
  * <p>Contains information about the metric.</p>
@@ -4167,17 +4167,17 @@ export interface MetricV2 {
      *          </important>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>Contains information about the threshold for service level metrics.</p>
      * @public
      */
-    Threshold?: ThresholdV2[];
+    Threshold?: ThresholdV2[] | undefined;
     /**
      * <p>Contains the filters to be used when returning data.</p>
      * @public
      */
-    MetricFilters?: MetricFilterV2[];
+    MetricFilters?: MetricFilterV2[] | undefined;
 }
 /**
  * @public
@@ -4258,7 +4258,7 @@ export interface GetMetricDataV2Request {
      *          </ul>
      * @public
      */
-    Interval?: IntervalDetails;
+    Interval?: IntervalDetails | undefined;
     /**
      * <p>The filters to apply to returned metrics. You can filter on the following resources:</p>
      *          <ul>
@@ -4369,7 +4369,7 @@ export interface GetMetricDataV2Request {
      *          </p>
      * @public
      */
-    Groupings?: string[];
+    Groupings?: string[] | undefined;
     /**
      * <p>The metrics to retrieve. Specify the name, groupings, and filters for each metric. The
      *    following historical metrics are available. For a description of each metric, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html">Historical metrics definitions</a> in the <i>Amazon Connect Administrator
@@ -5243,12 +5243,12 @@ export interface GetMetricDataV2Request {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Contains the name, thresholds, and metric filters.</p>
@@ -5259,12 +5259,12 @@ export interface MetricDataV2 {
      * <p>The metric name, thresholds, and metric filters of the returned metric.</p>
      * @public
      */
-    Metric?: MetricV2;
+    Metric?: MetricV2 | undefined;
     /**
      * <p>The corresponding value of the metric returned in the response.</p>
      * @public
      */
-    Value?: number;
+    Value?: number | undefined;
 }
 /**
  * <p>The interval period with the start and end time for the metrics.</p>
@@ -5275,13 +5275,13 @@ export interface MetricInterval {
      * <p>The interval period provided in the API request. </p>
      * @public
      */
-    Interval?: IntervalPeriod;
+    Interval?: IntervalPeriod | undefined;
     /**
      * <p>The timestamp, in UNIX Epoch time format. Start time is based on the interval period
      *    selected. </p>
      * @public
      */
-    StartTime?: Date;
+    StartTime?: Date | undefined;
     /**
      * <p>The timestamp, in UNIX Epoch time format. End time is based on the interval period selected.
      *    For example, If <code>IntervalPeriod</code> is selected <code>THIRTY_MIN</code>,
@@ -5290,7 +5290,7 @@ export interface MetricInterval {
      *    each <code>StartTime</code> and <code>EndTime</code> differing by 30 minutes. </p>
      * @public
      */
-    EndTime?: Date;
+    EndTime?: Date | undefined;
 }
 /**
  * <p>Contains information about the metric results.</p>
@@ -5301,17 +5301,17 @@ export interface MetricResultV2 {
      * <p>The dimension for the metrics.</p>
      * @public
      */
-    Dimensions?: Record<string, string>;
+    Dimensions?: Record<string, string> | undefined;
     /**
      * <p>The interval period with the start and end time for the metrics.</p>
      * @public
      */
-    MetricInterval?: MetricInterval;
+    MetricInterval?: MetricInterval | undefined;
     /**
      * <p>The set of metrics.</p>
      * @public
      */
-    Collections?: MetricDataV2[];
+    Collections?: MetricDataV2[] | undefined;
 }
 /**
  * @public
@@ -5321,13 +5321,13 @@ export interface GetMetricDataV2Response {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>Information about the metrics requested in the API request If no grouping is specified, a
      *    summary of metric data is returned. </p>
      * @public
      */
-    MetricResults?: MetricResultV2[];
+    MetricResults?: MetricResultV2[] | undefined;
 }
 /**
  * @public
@@ -5353,17 +5353,17 @@ export interface GetPromptFileResponse {
      *    the prompt in S3.</p>
      * @public
      */
-    PromptPresignedUrl?: string;
+    PromptPresignedUrl?: string | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -5384,7 +5384,7 @@ export interface GetTaskTemplateRequest {
      *    task is created.</p>
      * @public
      */
-    SnapshotVersion?: string;
+    SnapshotVersion?: string | undefined;
 }
 /**
  * @public
@@ -5394,7 +5394,7 @@ export interface GetTaskTemplateResponse {
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    InstanceId?: string;
+    InstanceId?: string | undefined;
     /**
      * <p>A unique identifier for the task template.</p>
      * @public
@@ -5414,49 +5414,49 @@ export interface GetTaskTemplateResponse {
      * <p>The description of the task template.</p>
      * @public
      */
-    Description?: string;
+    Description?: string | undefined;
     /**
      * <p>The identifier of the flow that runs by default when a task is created by referencing this template.</p>
      * @public
      */
-    ContactFlowId?: string;
+    ContactFlowId?: string | undefined;
     /**
      * <p>Constraints that are applicable to the fields listed.</p>
      * @public
      */
-    Constraints?: TaskTemplateConstraints;
+    Constraints?: TaskTemplateConstraints | undefined;
     /**
      * <p>The default values for fields when a task is created by referencing this template.</p>
      * @public
      */
-    Defaults?: TaskTemplateDefaults;
+    Defaults?: TaskTemplateDefaults | undefined;
     /**
      * <p>Fields that are part of the template.</p>
      * @public
      */
-    Fields?: TaskTemplateField[];
+    Fields?: TaskTemplateField[] | undefined;
     /**
      * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
      * Tasks can only be created from <code>ACTIVE</code> templates.
      * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created.</p>
      * @public
      */
-    Status?: TaskTemplateStatus;
+    Status?: TaskTemplateStatus | undefined;
     /**
      * <p>The timestamp when the task template was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The timestamp when the task template was created.</p>
      * @public
      */
-    CreatedTime?: Date;
+    CreatedTime?: Date | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
 }
 /**
  * @public
@@ -5517,30 +5517,30 @@ export interface GetTrafficDistributionResponse {
      * <p>The distribution of traffic between the instance and its replicas.</p>
      * @public
      */
-    TelephonyConfig?: TelephonyConfig;
+    TelephonyConfig?: TelephonyConfig | undefined;
     /**
      * <p>The identifier of the traffic distribution group.
      * This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
      * The ARN must be provided if the call is from the replicated Region.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The distribution that determines which Amazon Web Services Regions should be used to sign in
      *    agents in to both the instance and its replica(s).</p>
      * @public
      */
-    SignInConfig?: SignInConfig;
+    SignInConfig?: SignInConfig | undefined;
     /**
      * <p>The distribution of agents between the instance and its replica(s).</p>
      * @public
      */
-    AgentConfig?: AgentConfig;
+    AgentConfig?: AgentConfig | undefined;
 }
 /**
  * @public
@@ -5561,12 +5561,12 @@ export interface ImportPhoneNumberRequest {
      * <p>The description of the phone number.</p>
      * @public
      */
-    PhoneNumberDescription?: string;
+    PhoneNumberDescription?: string | undefined;
     /**
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      * @public
      */
-    Tags?: Record<string, string>;
+    Tags?: Record<string, string> | undefined;
     /**
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
@@ -5574,7 +5574,7 @@ export interface ImportPhoneNumberRequest {
      *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    ClientToken?: string;
+    ClientToken?: string | undefined;
 }
 /**
  * @public
@@ -5584,12 +5584,12 @@ export interface ImportPhoneNumberResponse {
      * <p>A unique identifier for the phone number.</p>
      * @public
      */
-    PhoneNumberId?: string;
+    PhoneNumberId?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the phone number.</p>
      * @public
      */
-    PhoneNumberArn?: string;
+    PhoneNumberArn?: string | undefined;
 }
 /**
  * @public
@@ -5605,17 +5605,17 @@ export interface ListAgentStatusRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>Available agent status types.</p>
      * @public
      */
-    AgentStatusTypes?: AgentStatusType[];
+    AgentStatusTypes?: AgentStatusType[] | undefined;
 }
 /**
  * @public
@@ -5625,12 +5625,12 @@ export interface ListAgentStatusResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>A summary of agent statuses.</p>
      * @public
      */
-    AgentStatusSummaryList?: AgentStatusSummary[];
+    AgentStatusSummaryList?: AgentStatusSummary[] | undefined;
 }
 /**
  * @public
@@ -5645,18 +5645,18 @@ export interface ListAnalyticsDataAssociationsRequest {
      * <p>The identifier of the dataset to get the association status.</p>
      * @public
      */
-    DataSetId?: string;
+    DataSetId?: string | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * @public
@@ -5668,12 +5668,12 @@ export interface ListAnalyticsDataAssociationsResponse {
      *     <code>nextToken</code> is given if there are more results to be returned.</p>
      * @public
      */
-    Results?: AnalyticsDataAssociationResult[];
+    Results?: AnalyticsDataAssociationResult[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -5689,12 +5689,12 @@ export interface ListApprovedOriginsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * @public
@@ -5704,12 +5704,12 @@ export interface ListApprovedOriginsResponse {
      * <p>The approved origins.</p>
      * @public
      */
-    Origins?: string[];
+    Origins?: string[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -5724,13 +5724,13 @@ export interface ListAuthenticationProfilesRequest {
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * <p>This API is in preview release for Amazon Connect and is subject to change. To
@@ -5743,35 +5743,35 @@ export interface AuthenticationProfileSummary {
      * <p>The unique identifier of the authentication profile.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the authentication profile summary.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the authentication profile summary.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>Shows whether the authentication profile is the default authentication profile for the
      *     Amazon Connect instance. The default authentication profile applies to all agents in an
      *     Amazon Connect instance, unless overridden by another authentication profile.</p>
      * @public
      */
-    IsDefault?: boolean;
+    IsDefault?: boolean | undefined;
     /**
      * <p>The timestamp when the authentication profile summary was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region when the authentication profile summary was last
      *    modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -5781,12 +5781,12 @@ export interface ListAuthenticationProfilesResponse {
      * <p>A summary of a given authentication profile.</p>
      * @public
      */
-    AuthenticationProfileSummaryList?: AuthenticationProfileSummary[];
+    AuthenticationProfileSummaryList?: AuthenticationProfileSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -5814,12 +5814,12 @@ export interface ListBotsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The version of Amazon Lex or Amazon Lex V2.</p>
      * @public
@@ -5835,12 +5835,12 @@ export interface LexBotConfig {
      * <p>Configuration information of an Amazon Lex bot.</p>
      * @public
      */
-    LexBot?: LexBot;
+    LexBot?: LexBot | undefined;
     /**
      * <p>Configuration information of an Amazon Lex V2 bot.</p>
      * @public
      */
-    LexV2Bot?: LexV2Bot;
+    LexV2Bot?: LexV2Bot | undefined;
 }
 /**
  * @public
@@ -5851,12 +5851,12 @@ export interface ListBotsResponse {
      *    associated with the specified instance.</p>
      * @public
      */
-    LexBots?: LexBotConfig[];
+    LexBots?: LexBotConfig[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -5881,7 +5881,7 @@ export interface ListContactEvaluationsRequest {
      *          </important>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * <p>Summary information about a contact evaluation.</p>
@@ -5922,7 +5922,7 @@ export interface EvaluationSummary {
      * <p>The overall score of the contact evaluation.</p>
      * @public
      */
-    Score?: EvaluationScore;
+    Score?: EvaluationScore | undefined;
     /**
      * <p>The timestamp for when the evaluation was created.</p>
      * @public
@@ -5950,7 +5950,7 @@ export interface ListContactEvaluationsResponse {
      *          </important>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -5966,17 +5966,17 @@ export interface ListContactFlowModulesRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The state of the flow module.</p>
      * @public
      */
-    ContactFlowModuleState?: ContactFlowModuleState;
+    ContactFlowModuleState?: ContactFlowModuleState | undefined;
 }
 /**
  * <p>Contains summary information about a flow.</p>
@@ -5987,22 +5987,22 @@ export interface ContactFlowModuleSummary {
      * <p>The identifier of the flow module.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the flow module.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the flow module.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The type of flow module.</p>
      * @public
      */
-    State?: ContactFlowModuleState;
+    State?: ContactFlowModuleState | undefined;
 }
 /**
  * @public
@@ -6012,12 +6012,12 @@ export interface ListContactFlowModulesResponse {
      * <p>Information about the flow module.</p>
      * @public
      */
-    ContactFlowModulesSummaryList?: ContactFlowModuleSummary[];
+    ContactFlowModulesSummaryList?: ContactFlowModuleSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -6032,18 +6032,18 @@ export interface ListContactFlowsRequest {
      * <p>The type of flow.</p>
      * @public
      */
-    ContactFlowTypes?: ContactFlowType[];
+    ContactFlowTypes?: ContactFlowType[] | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Contains summary information about a flow.</p>
@@ -6056,32 +6056,32 @@ export interface ContactFlowSummary {
      * <p>The identifier of the flow.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the flow.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the flow.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The type of flow.</p>
      * @public
      */
-    ContactFlowType?: ContactFlowType;
+    ContactFlowType?: ContactFlowType | undefined;
     /**
      * <p>The type of flow.</p>
      * @public
      */
-    ContactFlowState?: ContactFlowState;
+    ContactFlowState?: ContactFlowState | undefined;
     /**
      * <p>The status of the contact flow.</p>
      * @public
      */
-    ContactFlowStatus?: ContactFlowStatus;
+    ContactFlowStatus?: ContactFlowStatus | undefined;
 }
 /**
  * @public
@@ -6091,12 +6091,12 @@ export interface ListContactFlowsResponse {
      * <p>Information about the flows.</p>
      * @public
      */
-    ContactFlowSummaryList?: ContactFlowSummary[];
+    ContactFlowSummaryList?: ContactFlowSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -6126,7 +6126,7 @@ export interface ListContactReferencesRequest {
      *          </important>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -6150,17 +6150,17 @@ export interface AttachmentReference {
      * <p>Identifier of the attachment reference.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The location path of the attachment reference.</p>
      * @public
      */
-    Value?: string;
+    Value?: string | undefined;
     /**
      * <p>Status of the attachment reference type.</p>
      * @public
      */
-    Status?: ReferenceStatus;
+    Status?: ReferenceStatus | undefined;
 }
 /**
  * <p>Information about a reference when the <code>referenceType</code> is <code>DATE</code>.
@@ -6172,12 +6172,12 @@ export interface DateReference {
      * <p>Identifier of the date reference.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>A valid date.</p>
      * @public
      */
-    Value?: string;
+    Value?: string | undefined;
 }
 /**
  * <p>Information about a reference when the <code>referenceType</code> is <code>EMAIL</code>.
@@ -6189,12 +6189,12 @@ export interface EmailReference {
      * <p>Identifier of the email reference.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>A valid email address.</p>
      * @public
      */
-    Value?: string;
+    Value?: string | undefined;
 }
 /**
  * <p>Information about a reference when the <code>referenceType</code> is <code>NUMBER</code>.
@@ -6206,12 +6206,12 @@ export interface NumberReference {
      * <p>Identifier of the number reference.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>A valid number.</p>
      * @public
      */
-    Value?: string;
+    Value?: string | undefined;
 }
 /**
  * <p>Information about a reference when the <code>referenceType</code> is <code>STRING</code>.
@@ -6223,12 +6223,12 @@ export interface StringReference {
      * <p>Identifier of the string reference.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>A valid string.</p>
      * @public
      */
-    Value?: string;
+    Value?: string | undefined;
 }
 /**
  * <p>The URL reference.</p>
@@ -6239,12 +6239,12 @@ export interface UrlReference {
      * <p>Identifier of the URL reference.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>A valid URL.</p>
      * @public
      */
-    Value?: string;
+    Value?: string | undefined;
 }
 /**
  * <p>Contains summary information about a reference. <code>ReferenceSummary</code> contains only
@@ -6371,7 +6371,7 @@ export interface ListContactReferencesResponse {
      * <p>Information about the flows.</p>
      * @public
      */
-    ReferenceSummaryList?: ReferenceSummary[];
+    ReferenceSummaryList?: ReferenceSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      *          <important>
@@ -6379,7 +6379,7 @@ export interface ListContactReferencesResponse {
      *          </important>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -6396,18 +6396,18 @@ export interface ListDefaultVocabulariesRequest {
      *          </p>
      * @public
      */
-    LanguageCode?: VocabularyLanguageCode;
+    LanguageCode?: VocabularyLanguageCode | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * <p>Contains information about a default vocabulary.</p>
@@ -6450,7 +6450,7 @@ export interface ListDefaultVocabulariesResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -6465,13 +6465,13 @@ export interface ListEvaluationFormsRequest {
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * <p>Summary information about an evaluation form.</p>
@@ -6517,12 +6517,12 @@ export interface EvaluationFormSummary {
      * <p>The timestamp for when the evaluation form was last activated.</p>
      * @public
      */
-    LastActivatedTime?: Date;
+    LastActivatedTime?: Date | undefined;
     /**
      * <p> The Amazon Resource Name (ARN) of the user who last activated the evaluation form.</p>
      * @public
      */
-    LastActivatedBy?: string;
+    LastActivatedBy?: string | undefined;
     /**
      * <p>The version number of the latest evaluation form version.</p>
      * @public
@@ -6532,7 +6532,7 @@ export interface EvaluationFormSummary {
      * <p>The version of the active evaluation form version.</p>
      * @public
      */
-    ActiveVersion?: number;
+    ActiveVersion?: number | undefined;
 }
 /**
  * @public
@@ -6547,7 +6547,7 @@ export interface ListEvaluationFormsResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -6567,13 +6567,13 @@ export interface ListEvaluationFormVersionsRequest {
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * <p>Summary information about an evaluation form.</p>
@@ -6639,7 +6639,7 @@ export interface ListEvaluationFormVersionsResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -6654,18 +6654,18 @@ export interface ListFlowAssociationsRequest {
      * <p>A valid resource type.</p>
      * @public
      */
-    ResourceType?: ListFlowAssociationResourceType;
+    ResourceType?: ListFlowAssociationResourceType | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * @public
@@ -6675,12 +6675,12 @@ export interface ListFlowAssociationsResponse {
      * <p>Summary of flow associations.</p>
      * @public
      */
-    FlowAssociationSummaryList?: FlowAssociationSummary[];
+    FlowAssociationSummaryList?: FlowAssociationSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -6696,12 +6696,12 @@ export interface ListHoursOfOperationsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Contains summary information about hours of operation for a contact center.</p>
@@ -6712,27 +6712,27 @@ export interface HoursOfOperationSummary {
      * <p>The identifier of the hours of operation.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the hours of operation.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the hours of operation.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -6742,12 +6742,12 @@ export interface ListHoursOfOperationsResponse {
      * <p>Information about the hours of operation.</p>
      * @public
      */
-    HoursOfOperationSummaryList?: HoursOfOperationSummary[];
+    HoursOfOperationSummaryList?: HoursOfOperationSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -6763,12 +6763,12 @@ export interface ListInstanceAttributesRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * @public
@@ -6778,12 +6778,12 @@ export interface ListInstanceAttributesResponse {
      * <p>The attribute types.</p>
      * @public
      */
-    Attributes?: Attribute[];
+    Attributes?: Attribute[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -6794,12 +6794,12 @@ export interface ListInstancesRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Information about the instance.</p>
@@ -6810,52 +6810,52 @@ export interface InstanceSummary {
      * <p>The identifier of the instance.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The identity management type of the instance.</p>
      * @public
      */
-    IdentityManagementType?: DirectoryType;
+    IdentityManagementType?: DirectoryType | undefined;
     /**
      * <p>The alias of the instance.</p>
      * @public
      */
-    InstanceAlias?: string;
+    InstanceAlias?: string | undefined;
     /**
      * <p>When the instance was created.</p>
      * @public
      */
-    CreatedTime?: Date;
+    CreatedTime?: Date | undefined;
     /**
      * <p>The service role of the instance.</p>
      * @public
      */
-    ServiceRole?: string;
+    ServiceRole?: string | undefined;
     /**
      * <p>The state of the instance.</p>
      * @public
      */
-    InstanceStatus?: InstanceStatus;
+    InstanceStatus?: InstanceStatus | undefined;
     /**
      * <p>Whether inbound calls are enabled.</p>
      * @public
      */
-    InboundCallsEnabled?: boolean;
+    InboundCallsEnabled?: boolean | undefined;
     /**
      * <p>Whether outbound calls are enabled.</p>
      * @public
      */
-    OutboundCallsEnabled?: boolean;
+    OutboundCallsEnabled?: boolean | undefined;
     /**
      * <p>This URL allows contact center users to access the Amazon Connect admin website.</p>
      * @public
      */
-    InstanceAccessUrl?: string;
+    InstanceAccessUrl?: string | undefined;
 }
 /**
  * @public
@@ -6865,12 +6865,12 @@ export interface ListInstancesResponse {
      * <p>Information about the instances.</p>
      * @public
      */
-    InstanceSummaryList?: InstanceSummary[];
+    InstanceSummaryList?: InstanceSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -6891,12 +6891,12 @@ export interface ListInstanceStorageConfigsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * @public
@@ -6906,12 +6906,12 @@ export interface ListInstanceStorageConfigsResponse {
      * <p>A valid storage type.</p>
      * @public
      */
-    StorageConfigs?: InstanceStorageConfig[];
+    StorageConfigs?: InstanceStorageConfig[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -6926,23 +6926,23 @@ export interface ListIntegrationAssociationsRequest {
      * <p>The integration type.</p>
      * @public
      */
-    IntegrationType?: IntegrationType;
+    IntegrationType?: IntegrationType | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the integration.</p>
      * @public
      */
-    IntegrationArn?: string;
+    IntegrationArn?: string | undefined;
 }
 /**
  * <p>Contains summary information about the associated AppIntegrations.</p>
@@ -6953,42 +6953,42 @@ export interface IntegrationAssociationSummary {
      * <p>The identifier for the AppIntegration association.</p>
      * @public
      */
-    IntegrationAssociationId?: string;
+    IntegrationAssociationId?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) for the AppIntegration association.</p>
      * @public
      */
-    IntegrationAssociationArn?: string;
+    IntegrationAssociationArn?: string | undefined;
     /**
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    InstanceId?: string;
+    InstanceId?: string | undefined;
     /**
      * <p>The integration type.</p>
      * @public
      */
-    IntegrationType?: IntegrationType;
+    IntegrationType?: IntegrationType | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) for the AppIntegration.</p>
      * @public
      */
-    IntegrationArn?: string;
+    IntegrationArn?: string | undefined;
     /**
      * <p>The URL for the external application.</p>
      * @public
      */
-    SourceApplicationUrl?: string;
+    SourceApplicationUrl?: string | undefined;
     /**
      * <p>The user-provided, friendly name for the external application.</p>
      * @public
      */
-    SourceApplicationName?: string;
+    SourceApplicationName?: string | undefined;
     /**
      * <p>The name of the source.</p>
      * @public
      */
-    SourceType?: SourceType;
+    SourceType?: SourceType | undefined;
 }
 /**
  * @public
@@ -6998,12 +6998,12 @@ export interface ListIntegrationAssociationsResponse {
      * <p>The associations.</p>
      * @public
      */
-    IntegrationAssociationSummaryList?: IntegrationAssociationSummary[];
+    IntegrationAssociationSummaryList?: IntegrationAssociationSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -7019,12 +7019,12 @@ export interface ListLambdaFunctionsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * @public
@@ -7034,12 +7034,12 @@ export interface ListLambdaFunctionsResponse {
      * <p>The Lambdafunction ARNs associated with the specified instance.</p>
      * @public
      */
-    LambdaFunctions?: string[];
+    LambdaFunctions?: string[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -7055,13 +7055,13 @@ export interface ListLexBotsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. If no value is specified, the default is 10.
      *    </p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * @public
@@ -7072,12 +7072,12 @@ export interface ListLexBotsResponse {
      *    specified instance.</p>
      * @public
      */
-    LexBots?: LexBot[];
+    LexBots?: LexBot[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -7098,23 +7098,23 @@ export interface ListPhoneNumbersRequest {
      *          </note>
      * @public
      */
-    PhoneNumberTypes?: PhoneNumberType[];
+    PhoneNumberTypes?: PhoneNumberType[] | undefined;
     /**
      * <p>The ISO country code.</p>
      * @public
      */
-    PhoneNumberCountryCodes?: PhoneNumberCountryCode[];
+    PhoneNumberCountryCodes?: PhoneNumberCountryCode[] | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Contains summary information about a phone number for a contact center.</p>
@@ -7125,27 +7125,27 @@ export interface PhoneNumberSummary {
      * <p>The identifier of the phone number.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the phone number.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The phone number.</p>
      * @public
      */
-    PhoneNumber?: string;
+    PhoneNumber?: string | undefined;
     /**
      * <p>The type of phone number.</p>
      * @public
      */
-    PhoneNumberType?: PhoneNumberType;
+    PhoneNumberType?: PhoneNumberType | undefined;
     /**
      * <p>The ISO country code.</p>
      * @public
      */
-    PhoneNumberCountryCode?: PhoneNumberCountryCode;
+    PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
 }
 /**
  * @public
@@ -7155,12 +7155,12 @@ export interface ListPhoneNumbersResponse {
      * <p>Information about the phone numbers.</p>
      * @public
      */
-    PhoneNumberSummaryList?: PhoneNumberSummary[];
+    PhoneNumberSummaryList?: PhoneNumberSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -7172,7 +7172,7 @@ export interface ListPhoneNumbersV2Request {
      *    your account in the same Amazon Web Services Region as the request.</p>
      * @public
      */
-    TargetArn?: string;
+    TargetArn?: string | undefined;
     /**
      * <p>The identifier of the Amazon Connect instance that phone numbers are claimed to. You
      *    can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the
@@ -7181,33 +7181,33 @@ export interface ListPhoneNumbersV2Request {
      *    the same AWS Region as the request.</p>
      * @public
      */
-    InstanceId?: string;
+    InstanceId?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The ISO country code.</p>
      * @public
      */
-    PhoneNumberCountryCodes?: PhoneNumberCountryCode[];
+    PhoneNumberCountryCodes?: PhoneNumberCountryCode[] | undefined;
     /**
      * <p>The type of phone number.</p>
      * @public
      */
-    PhoneNumberTypes?: PhoneNumberType[];
+    PhoneNumberTypes?: PhoneNumberType[] | undefined;
     /**
      * <p>The prefix of the phone number. If provided, it must contain <code>+</code> as part of the country code.</p>
      * @public
      */
-    PhoneNumberPrefix?: string;
+    PhoneNumberPrefix?: string | undefined;
 }
 /**
  * <p>Information about phone numbers that have been claimed to your Amazon Connect instance
@@ -7219,51 +7219,51 @@ export interface ListPhoneNumbersSummary {
      * <p>A unique identifier for the phone number.</p>
      * @public
      */
-    PhoneNumberId?: string;
+    PhoneNumberId?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the phone number.</p>
      * @public
      */
-    PhoneNumberArn?: string;
+    PhoneNumberArn?: string | undefined;
     /**
      * <p>The phone number. Phone numbers are formatted <code>[+] [country code] [subscriber number including area code]</code>.</p>
      * @public
      */
-    PhoneNumber?: string;
+    PhoneNumber?: string | undefined;
     /**
      * <p>The ISO country code.</p>
      * @public
      */
-    PhoneNumberCountryCode?: PhoneNumberCountryCode;
+    PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
     /**
      * <p>The type of phone number.</p>
      * @public
      */
-    PhoneNumberType?: PhoneNumberType;
+    PhoneNumberType?: PhoneNumberType | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through.</p>
      * @public
      */
-    TargetArn?: string;
+    TargetArn?: string | undefined;
     /**
      * <p>The identifier of the Amazon Connect instance that phone numbers are claimed to. You
      *    can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the
      *     instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    InstanceId?: string;
+    InstanceId?: string | undefined;
     /**
      * <p>The description of the phone number.</p>
      * @public
      */
-    PhoneNumberDescription?: string;
+    PhoneNumberDescription?: string | undefined;
     /**
      * <p>The claimed phone number ARN that was previously imported from the external service, such as
      *     Amazon Pinpoint. If it is from Amazon Pinpoint, it looks like the ARN of the phone number
      *    that was imported from Amazon Pinpoint.</p>
      * @public
      */
-    SourcePhoneNumberArn?: string;
+    SourcePhoneNumberArn?: string | undefined;
 }
 /**
  * @public
@@ -7273,13 +7273,13 @@ export interface ListPhoneNumbersV2Response {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>Information about phone numbers that have been claimed to your Amazon Connect instances
      *    or traffic distribution groups.</p>
      * @public
      */
-    ListPhoneNumbersSummaryList?: ListPhoneNumbersSummary[];
+    ListPhoneNumbersSummaryList?: ListPhoneNumbersSummary[] | undefined;
 }
 /**
  * @public
@@ -7296,12 +7296,12 @@ export interface ListPredefinedAttributesRequest {
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. </p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Summary of a predefined attribute.</p>
@@ -7312,17 +7312,17 @@ export interface PredefinedAttributeSummary {
      * <p>The name of the predefined attribute.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>Last modified time.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>Last modified region.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -7332,12 +7332,12 @@ export interface ListPredefinedAttributesResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>Summary of the predefined attributes.</p>
      * @public
      */
-    PredefinedAttributeSummaryList?: PredefinedAttributeSummary[];
+    PredefinedAttributeSummaryList?: PredefinedAttributeSummary[] | undefined;
 }
 /**
  * @public
@@ -7353,12 +7353,12 @@ export interface ListPromptsRequest {
      *    the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Contains information about the prompt.</p>
@@ -7369,27 +7369,27 @@ export interface PromptSummary {
      * <p>The identifier of the prompt.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the prompt.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the prompt.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -7399,12 +7399,12 @@ export interface ListPromptsResponse {
      * <p>Information about the prompts.</p>
      * @public
      */
-    PromptSummaryList?: PromptSummary[];
+    PromptSummaryList?: PromptSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -7425,12 +7425,12 @@ export interface ListQueueQuickConnectsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Contains summary information about a quick connect.</p>
@@ -7441,33 +7441,33 @@ export interface QuickConnectSummary {
      * <p>The identifier for the quick connect.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the quick connect.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the quick connect.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The type of quick connect. In the Amazon Connect admin website, when you create a quick connect, you are
      *    prompted to assign one of the following types: Agent (USER), External (PHONE_NUMBER), or Queue (QUEUE).</p>
      * @public
      */
-    QuickConnectType?: QuickConnectType;
+    QuickConnectType?: QuickConnectType | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -7477,22 +7477,22 @@ export interface ListQueueQuickConnectsResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>Information about the quick connects.</p>
      * @public
      */
-    QuickConnectSummaryList?: QuickConnectSummary[];
+    QuickConnectSummaryList?: QuickConnectSummary[] | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -7519,18 +7519,18 @@ export interface ListQueuesRequest {
      * <p>The type of queue.</p>
      * @public
      */
-    QueueTypes?: QueueType[];
+    QueueTypes?: QueueType[] | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Contains summary information about a queue.</p>
@@ -7541,32 +7541,32 @@ export interface QueueSummary {
      * <p>The identifier of the queue.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the queue.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the queue.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The type of queue.</p>
      * @public
      */
-    QueueType?: QueueType;
+    QueueType?: QueueType | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -7576,12 +7576,12 @@ export interface ListQueuesResponse {
      * <p>Information about the queues.</p>
      * @public
      */
-    QueueSummaryList?: QueueSummary[];
+    QueueSummaryList?: QueueSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -7597,18 +7597,18 @@ export interface ListQuickConnectsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The type of quick connect. In the Amazon Connect admin website, when you create a quick connect, you are
      *    prompted to assign one of the following types: Agent (USER), External (PHONE_NUMBER), or Queue (QUEUE).</p>
      * @public
      */
-    QuickConnectTypes?: QuickConnectType[];
+    QuickConnectTypes?: QuickConnectType[] | undefined;
 }
 /**
  * @public
@@ -7618,12 +7618,12 @@ export interface ListQuickConnectsResponse {
      * <p>Information about the quick connects.</p>
      * @public
      */
-    QuickConnectSummaryList?: QuickConnectSummary[];
+    QuickConnectSummaryList?: QuickConnectSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -7671,13 +7671,13 @@ export interface ListRealtimeContactAnalysisSegmentsV2Request {
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The Contact Lens output type to be returned.</p>
      * @public
@@ -7733,7 +7733,7 @@ export interface RealTimeContactAnalysisAttachment {
      *    Guide</i>.</p>
      * @public
      */
-    ContentType?: string;
+    ContentType?: string | undefined;
     /**
      * <p>A unique identifier for the attachment.</p>
      * @public
@@ -7743,7 +7743,7 @@ export interface RealTimeContactAnalysisAttachment {
      * <p>Status of the attachment.</p>
      * @public
      */
-    Status?: ArtifactStatus;
+    Status?: ArtifactStatus | undefined;
 }
 /**
  * <p>Object describing time with which the segment is associated. It can have different
@@ -7801,7 +7801,7 @@ export interface RealTimeContactAnalysisSegmentAttachments {
      * <p>The display name of the participant. Can be redacted. </p>
      * @public
      */
-    DisplayName?: string;
+    DisplayName?: string | undefined;
     /**
      * <p>List of objects describing an individual attachment.</p>
      * @public
@@ -7846,7 +7846,7 @@ export interface RealTimeContactAnalysisTranscriptItemWithCharacterOffsets {
      * <p>List of character intervals within transcript content/text.</p>
      * @public
      */
-    CharacterOffsets?: RealTimeContactAnalysisCharacterInterval;
+    CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
 }
 /**
  * <p>The section of the contact transcript segment that category rule was detected.</p>
@@ -7858,7 +7858,7 @@ export interface RealTimeContactAnalysisPointOfInterest {
      *   </p>
      * @public
      */
-    TranscriptItems?: RealTimeContactAnalysisTranscriptItemWithCharacterOffsets[];
+    TranscriptItems?: RealTimeContactAnalysisTranscriptItemWithCharacterOffsets[] | undefined;
 }
 /**
  * <p>Provides information about the category rule that was matched.</p>
@@ -7896,17 +7896,17 @@ export interface RealTimeContactAnalysisSegmentEvent {
      * <p>The identifier of the participant.</p>
      * @public
      */
-    ParticipantId?: string;
+    ParticipantId?: string | undefined;
     /**
      * <p>The role of the participant. For example, is it a customer, agent, or system.</p>
      * @public
      */
-    ParticipantRole?: ParticipantRole;
+    ParticipantRole?: ParticipantRole | undefined;
     /**
      * <p>The display name of the participant. Can be redacted.</p>
      * @public
      */
-    DisplayName?: string;
+    DisplayName?: string | undefined;
     /**
      * <p>Type of the event. For example,
      *     <code>application/vnd.amazonaws.connect.event.participant.left</code>.</p>
@@ -7931,7 +7931,7 @@ export interface RealTimeContactAnalysisTranscriptItemWithContent {
      * <p>Part of the transcript content that contains identified issue. Can be redacted</p>
      * @public
      */
-    Content?: string;
+    Content?: string | undefined;
     /**
      * <p>Transcript identifier. Matches the identifier from one of the TranscriptSegments.</p>
      * @public
@@ -7941,7 +7941,7 @@ export interface RealTimeContactAnalysisTranscriptItemWithContent {
      * <p>Begin and end offsets for a part of text.</p>
      * @public
      */
-    CharacterOffsets?: RealTimeContactAnalysisCharacterInterval;
+    CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
 }
 /**
  * <p>Potential issues that are detected based on an artificial intelligence analysis of each turn
@@ -8002,7 +8002,7 @@ export interface RealTimeContactAnalysisSegmentPostContactSummary {
      * <p>The content of the summary.</p>
      * @public
      */
-    Content?: string;
+    Content?: string | undefined;
     /**
      * <p>Whether the summary was successfully COMPLETED or FAILED to be generated.</p>
      * @public
@@ -8039,7 +8039,7 @@ export interface RealTimeContactAnalysisSegmentPostContactSummary {
      *          </ul>
      * @public
      */
-    FailureCode?: RealTimeContactAnalysisPostContactSummaryFailureCode;
+    FailureCode?: RealTimeContactAnalysisPostContactSummaryFailureCode | undefined;
 }
 /**
  * <p>Object describing redaction applied to the segment.</p>
@@ -8052,7 +8052,7 @@ export interface RealTimeContactAnalysisTranscriptItemRedaction {
      *    For <code> OutputType.Redacted</code>, part of the string with redaction tag.</p>
      * @public
      */
-    CharacterOffsets?: RealTimeContactAnalysisCharacterInterval[];
+    CharacterOffsets?: RealTimeContactAnalysisCharacterInterval[] | undefined;
 }
 /**
  * @public
@@ -8091,7 +8091,7 @@ export interface RealTimeContactAnalysisSegmentTranscript {
      * <p>The display name of the participant.</p>
      * @public
      */
-    DisplayName?: string;
+    DisplayName?: string | undefined;
     /**
      * <p>The content of the transcript. Can be redacted.</p>
      * @public
@@ -8101,7 +8101,7 @@ export interface RealTimeContactAnalysisSegmentTranscript {
      * <p>The type of content of the item. For example, <code>text/plain</code>.</p>
      * @public
      */
-    ContentType?: string;
+    ContentType?: string | undefined;
     /**
      * <p>Field describing the time of the event. It can have different representations of time.</p>
      * @public
@@ -8112,12 +8112,12 @@ export interface RealTimeContactAnalysisSegmentTranscript {
      *    it means part of the transcript was redacted.</p>
      * @public
      */
-    Redaction?: RealTimeContactAnalysisTranscriptItemRedaction;
+    Redaction?: RealTimeContactAnalysisTranscriptItemRedaction | undefined;
     /**
      * <p>The sentiment detected for this piece of transcript.</p>
      * @public
      */
-    Sentiment?: RealTimeContactAnalysisSentimentLabel;
+    Sentiment?: RealTimeContactAnalysisSentimentLabel | undefined;
 }
 /**
  * <p>An analyzed segment for a real-time analysis session.</p>
@@ -8265,7 +8265,7 @@ export interface ListRealtimeContactAnalysisSegmentsV2Response {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * <p>Thrown for analyzed content when requested OutputType was not enabled for a given contact.
@@ -8276,7 +8276,7 @@ export interface ListRealtimeContactAnalysisSegmentsV2Response {
 export declare class OutputTypeNotFoundException extends __BaseException {
     readonly name: "OutputTypeNotFoundException";
     readonly $fault: "client";
-    Message?: string;
+    Message?: string | undefined;
     /**
      * @internal
      */
@@ -8301,12 +8301,12 @@ export interface ListRoutingProfileQueuesRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Contains summary information about a routing profile queue.</p>
@@ -8356,22 +8356,22 @@ export interface ListRoutingProfileQueuesResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>Information about the routing profiles.</p>
      * @public
      */
-    RoutingProfileQueueConfigSummaryList?: RoutingProfileQueueConfigSummary[];
+    RoutingProfileQueueConfigSummaryList?: RoutingProfileQueueConfigSummary[] | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -8387,12 +8387,12 @@ export interface ListRoutingProfilesRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Contains summary information about a routing profile.</p>
@@ -8403,27 +8403,27 @@ export interface RoutingProfileSummary {
      * <p>The identifier of the routing profile.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the routing profile.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the routing profile.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -8433,12 +8433,12 @@ export interface ListRoutingProfilesResponse {
      * <p>Information about the routing profiles.</p>
      * @public
      */
-    RoutingProfileSummaryList?: RoutingProfileSummary[];
+    RoutingProfileSummaryList?: RoutingProfileSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -8453,23 +8453,23 @@ export interface ListRulesRequest {
      * <p>The publish status of the rule.</p>
      * @public
      */
-    PublishStatus?: RulePublishStatus;
+    PublishStatus?: RulePublishStatus | undefined;
     /**
      * <p>The name of the event source.</p>
      * @public
      */
-    EventSourceName?: EventSourceName;
+    EventSourceName?: EventSourceName | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * <p>A list of <code>ActionTypes</code> associated with a rule. </p>
@@ -8530,7 +8530,7 @@ export interface ListRulesResponse {
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -8546,12 +8546,12 @@ export interface ListSecurityKeysRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Configuration information of the security key.</p>
@@ -8562,17 +8562,17 @@ export interface SecurityKey {
      * <p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>
      * @public
      */
-    AssociationId?: string;
+    AssociationId?: string | undefined;
     /**
      * <p>The key of the security key.</p>
      * @public
      */
-    Key?: string;
+    Key?: string | undefined;
     /**
      * <p>When the security key was created.</p>
      * @public
      */
-    CreationTime?: Date;
+    CreationTime?: Date | undefined;
 }
 /**
  * @public
@@ -8582,12 +8582,12 @@ export interface ListSecurityKeysResponse {
      * <p>The security keys.</p>
      * @public
      */
-    SecurityKeys?: SecurityKey[];
+    SecurityKeys?: SecurityKey[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public
@@ -8608,12 +8608,12 @@ export interface ListSecurityProfileApplicationsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * @public
@@ -8623,22 +8623,22 @@ export interface ListSecurityProfileApplicationsResponse {
      * <p>A list of the third-party application's metadata.</p>
      * @public
      */
-    Applications?: Application[];
+    Applications?: Application[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -8659,12 +8659,12 @@ export interface ListSecurityProfilePermissionsRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * @public
@@ -8676,22 +8676,22 @@ export interface ListSecurityProfilePermissionsResponse {
      *     of security profile permissions</a>.</p>
      * @public
      */
-    Permissions?: string[];
+    Permissions?: string[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -8707,12 +8707,12 @@ export interface ListSecurityProfilesRequest {
      * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    MaxResults?: number;
+    MaxResults?: number | undefined;
 }
 /**
  * <p>Contains information about a security profile.</p>
@@ -8723,27 +8723,27 @@ export interface SecurityProfileSummary {
      * <p>The identifier of the security profile.</p>
      * @public
      */
-    Id?: string;
+    Id?: string | undefined;
     /**
      * <p>The Amazon Resource Name (ARN) of the security profile.</p>
      * @public
      */
-    Arn?: string;
+    Arn?: string | undefined;
     /**
      * <p>The name of the security profile.</p>
      * @public
      */
-    Name?: string;
+    Name?: string | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    LastModifiedTime?: Date;
+    LastModifiedTime?: Date | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    LastModifiedRegion?: string;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
@@ -8753,12 +8753,12 @@ export interface ListSecurityProfilesResponse {
      * <p>Information about the security profiles.</p>
      * @public
      */
-    SecurityProfileSummaryList?: SecurityProfileSummary[];
+    SecurityProfileSummaryList?: SecurityProfileSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    NextToken?: string;
+    NextToken?: string | undefined;
 }
 /**
  * @public