@alicloud/ccc20200701 2.38.1 → 2.38.3

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (1530) hide show
  1. package/dist/client.d.ts +588 -382
  2. package/dist/client.js +588 -382
  3. package/dist/client.js.map +1 -1
  4. package/dist/models/AbortCampaignRequest.d.ts +4 -0
  5. package/dist/models/AbortCampaignRequest.js.map +1 -1
  6. package/dist/models/AbortCampaignResponseBody.d.ts +16 -0
  7. package/dist/models/AbortCampaignResponseBody.js.map +1 -1
  8. package/dist/models/AcceptChatRequest.d.ts +4 -0
  9. package/dist/models/AcceptChatRequest.js.map +1 -1
  10. package/dist/models/AcceptChatResponseBody.d.ts +16 -0
  11. package/dist/models/AcceptChatResponseBody.js.map +1 -1
  12. package/dist/models/AddBlacklistCallTaggingRequest.d.ts +7 -0
  13. package/dist/models/AddBlacklistCallTaggingRequest.js.map +1 -1
  14. package/dist/models/AddBlacklistCallTaggingResponseBody.d.ts +14 -1
  15. package/dist/models/AddBlacklistCallTaggingResponseBody.js.map +1 -1
  16. package/dist/models/AddCasesRequest.d.ts +35 -0
  17. package/dist/models/AddCasesRequest.js.map +1 -1
  18. package/dist/models/AddCasesResponseBody.d.ts +16 -0
  19. package/dist/models/AddCasesResponseBody.js.map +1 -1
  20. package/dist/models/AddCasesShrinkRequest.d.ts +8 -0
  21. package/dist/models/AddCasesShrinkRequest.js.map +1 -1
  22. package/dist/models/AddFeedbackRequest.d.ts +28 -0
  23. package/dist/models/AddFeedbackRequest.js.map +1 -1
  24. package/dist/models/AddFeedbackResponseBody.d.ts +16 -0
  25. package/dist/models/AddFeedbackResponseBody.js.map +1 -1
  26. package/dist/models/AddNumbersToSkillGroupRequest.d.ts +14 -0
  27. package/dist/models/AddNumbersToSkillGroupRequest.js.map +1 -1
  28. package/dist/models/AddNumbersToSkillGroupResponseBody.d.ts +16 -0
  29. package/dist/models/AddNumbersToSkillGroupResponseBody.js.map +1 -1
  30. package/dist/models/AddPersonalNumbersToUserRequest.d.ts +6 -0
  31. package/dist/models/AddPersonalNumbersToUserRequest.js.map +1 -1
  32. package/dist/models/AddPersonalNumbersToUserResponseBody.d.ts +20 -0
  33. package/dist/models/AddPersonalNumbersToUserResponseBody.js.map +1 -1
  34. package/dist/models/AddPhoneNumberToSkillGroupsRequest.d.ts +6 -0
  35. package/dist/models/AddPhoneNumberToSkillGroupsRequest.js.map +1 -1
  36. package/dist/models/AddPhoneNumberToSkillGroupsResponseBody.d.ts +16 -0
  37. package/dist/models/AddPhoneNumberToSkillGroupsResponseBody.js.map +1 -1
  38. package/dist/models/AddPhoneNumbersRequest.d.ts +13 -0
  39. package/dist/models/AddPhoneNumbersRequest.js.map +1 -1
  40. package/dist/models/AddPhoneNumbersResponseBody.d.ts +20 -0
  41. package/dist/models/AddPhoneNumbersResponseBody.js.map +1 -1
  42. package/dist/models/AddSchemaPropertyRequest.d.ts +66 -0
  43. package/dist/models/AddSchemaPropertyRequest.js.map +1 -1
  44. package/dist/models/AddSchemaPropertyResponseBody.d.ts +20 -0
  45. package/dist/models/AddSchemaPropertyResponseBody.js.map +1 -1
  46. package/dist/models/AddSchemaPropertyShrinkRequest.d.ts +9 -0
  47. package/dist/models/AddSchemaPropertyShrinkRequest.js.map +1 -1
  48. package/dist/models/AddSkillGroupsToUserRequest.d.ts +6 -0
  49. package/dist/models/AddSkillGroupsToUserRequest.js.map +1 -1
  50. package/dist/models/AddSkillGroupsToUserResponseBody.d.ts +16 -0
  51. package/dist/models/AddSkillGroupsToUserResponseBody.js.map +1 -1
  52. package/dist/models/AddTicketTaskRequest.d.ts +20 -0
  53. package/dist/models/AddTicketTaskRequest.js.map +1 -1
  54. package/dist/models/AddTicketTaskResponseBody.d.ts +27 -0
  55. package/dist/models/AddTicketTaskResponseBody.js.map +1 -1
  56. package/dist/models/AddUsersToSkillGroupRequest.d.ts +6 -0
  57. package/dist/models/AddUsersToSkillGroupRequest.js.map +1 -1
  58. package/dist/models/AddUsersToSkillGroupResponseBody.d.ts +16 -0
  59. package/dist/models/AddUsersToSkillGroupResponseBody.js.map +1 -1
  60. package/dist/models/AnalyzeConversationRequest.d.ts +36 -0
  61. package/dist/models/AnalyzeConversationRequest.js.map +1 -1
  62. package/dist/models/AnalyzeConversationResponseBody.d.ts +26 -0
  63. package/dist/models/AnalyzeConversationResponseBody.js.map +1 -1
  64. package/dist/models/AnswerCallRequest.d.ts +10 -0
  65. package/dist/models/AnswerCallRequest.js.map +1 -1
  66. package/dist/models/AnswerCallResponseBody.d.ts +138 -0
  67. package/dist/models/AnswerCallResponseBody.js.map +1 -1
  68. package/dist/models/AppendCasesRequest.d.ts +33 -0
  69. package/dist/models/AppendCasesRequest.js.map +1 -1
  70. package/dist/models/AppendCasesResponseBody.d.ts +16 -0
  71. package/dist/models/AppendCasesResponseBody.js.map +1 -1
  72. package/dist/models/AppendCasesShrinkRequest.d.ts +8 -0
  73. package/dist/models/AppendCasesShrinkRequest.js.map +1 -1
  74. package/dist/models/AssignUsersRequest.d.ts +11 -0
  75. package/dist/models/AssignUsersRequest.js.map +1 -1
  76. package/dist/models/AssignUsersResponseBody.d.ts +22 -0
  77. package/dist/models/AssignUsersResponseBody.js.map +1 -1
  78. package/dist/models/BargeInCallRequest.d.ts +15 -0
  79. package/dist/models/BargeInCallRequest.js.map +1 -1
  80. package/dist/models/BargeInCallResponseBody.d.ts +127 -0
  81. package/dist/models/BargeInCallResponseBody.js.map +1 -1
  82. package/dist/models/BlindTransferRequest.d.ts +92 -0
  83. package/dist/models/BlindTransferRequest.js.map +1 -1
  84. package/dist/models/BlindTransferResponseBody.d.ts +124 -0
  85. package/dist/models/BlindTransferResponseBody.js.map +1 -1
  86. package/dist/models/CancelAttendedTransferRequest.d.ts +10 -0
  87. package/dist/models/CancelAttendedTransferRequest.js.map +1 -1
  88. package/dist/models/CancelAttendedTransferResponseBody.d.ts +127 -0
  89. package/dist/models/CancelAttendedTransferResponseBody.js.map +1 -1
  90. package/dist/models/ChangeVisibilityRequest.d.ts +8 -0
  91. package/dist/models/ChangeVisibilityRequest.js.map +1 -1
  92. package/dist/models/ChangeVisibilityResponseBody.d.ts +55 -0
  93. package/dist/models/ChangeVisibilityResponseBody.js.map +1 -1
  94. package/dist/models/ChangeWorkModeRequest.d.ts +16 -0
  95. package/dist/models/ChangeWorkModeRequest.js.map +1 -1
  96. package/dist/models/ChangeWorkModeResponseBody.d.ts +59 -0
  97. package/dist/models/ChangeWorkModeResponseBody.js.map +1 -1
  98. package/dist/models/ClaimCallRequest.d.ts +16 -0
  99. package/dist/models/ClaimCallRequest.js.map +1 -1
  100. package/dist/models/ClaimCallResponseBody.d.ts +116 -0
  101. package/dist/models/ClaimCallResponseBody.js.map +1 -1
  102. package/dist/models/ClaimChatRequest.d.ts +6 -0
  103. package/dist/models/ClaimChatRequest.js.map +1 -1
  104. package/dist/models/ClaimChatResponseBody.d.ts +132 -0
  105. package/dist/models/ClaimChatResponseBody.js.map +1 -1
  106. package/dist/models/CoachCallRequest.d.ts +15 -0
  107. package/dist/models/CoachCallRequest.js.map +1 -1
  108. package/dist/models/CoachCallResponseBody.d.ts +130 -0
  109. package/dist/models/CoachCallResponseBody.js.map +1 -1
  110. package/dist/models/CommitContactFlowRequest.d.ts +13 -0
  111. package/dist/models/CommitContactFlowRequest.js.map +1 -1
  112. package/dist/models/CommitContactFlowResponseBody.d.ts +16 -0
  113. package/dist/models/CommitContactFlowResponseBody.js.map +1 -1
  114. package/dist/models/CompleteAttendedTransferRequest.d.ts +10 -0
  115. package/dist/models/CompleteAttendedTransferRequest.js.map +1 -1
  116. package/dist/models/CompleteAttendedTransferResponseBody.d.ts +130 -0
  117. package/dist/models/CompleteAttendedTransferResponseBody.js.map +1 -1
  118. package/dist/models/CreateAudioFileRequest.d.ts +18 -0
  119. package/dist/models/CreateAudioFileRequest.js.map +1 -1
  120. package/dist/models/CreateAudioFileResponseBody.d.ts +19 -0
  121. package/dist/models/CreateAudioFileResponseBody.js.map +1 -1
  122. package/dist/models/CreateCallSummaryRequest.d.ts +15 -0
  123. package/dist/models/CreateCallSummaryRequest.js.map +1 -1
  124. package/dist/models/CreateCallSummaryResponseBody.d.ts +23 -0
  125. package/dist/models/CreateCallSummaryResponseBody.js.map +1 -1
  126. package/dist/models/CreateCallTagsRequest.d.ts +4 -0
  127. package/dist/models/CreateCallTagsRequest.js.map +1 -1
  128. package/dist/models/CreateCallTagsResponseBody.d.ts +26 -0
  129. package/dist/models/CreateCallTagsResponseBody.js.map +1 -1
  130. package/dist/models/CreateCampaignRequest.d.ts +73 -0
  131. package/dist/models/CreateCampaignRequest.js.map +1 -1
  132. package/dist/models/CreateCampaignResponseBody.d.ts +19 -0
  133. package/dist/models/CreateCampaignResponseBody.js.map +1 -1
  134. package/dist/models/CreateCampaignShrinkRequest.d.ts +60 -0
  135. package/dist/models/CreateCampaignShrinkRequest.js.map +1 -1
  136. package/dist/models/CreateChatMediaUrlRequest.d.ts +6 -1
  137. package/dist/models/CreateChatMediaUrlRequest.js.map +1 -1
  138. package/dist/models/CreateChatMediaUrlResponseBody.d.ts +30 -0
  139. package/dist/models/CreateChatMediaUrlResponseBody.js.map +1 -1
  140. package/dist/models/CreateContactFlowRequest.d.ts +19 -0
  141. package/dist/models/CreateContactFlowRequest.js.map +1 -1
  142. package/dist/models/CreateContactFlowResponseBody.d.ts +19 -0
  143. package/dist/models/CreateContactFlowResponseBody.js.map +1 -1
  144. package/dist/models/CreateCustomCallTaggingRequest.d.ts +7 -0
  145. package/dist/models/CreateCustomCallTaggingRequest.js.map +1 -1
  146. package/dist/models/CreateCustomCallTaggingResponseBody.d.ts +26 -0
  147. package/dist/models/CreateCustomCallTaggingResponseBody.js.map +1 -1
  148. package/dist/models/CreateInstanceRequest.d.ts +19 -0
  149. package/dist/models/CreateInstanceRequest.js.map +1 -1
  150. package/dist/models/CreateInstanceResponseBody.d.ts +19 -0
  151. package/dist/models/CreateInstanceResponseBody.js.map +1 -1
  152. package/dist/models/CreateSchemaRequest.d.ts +70 -1
  153. package/dist/models/CreateSchemaRequest.js.map +1 -1
  154. package/dist/models/CreateSchemaResponseBody.d.ts +23 -0
  155. package/dist/models/CreateSchemaResponseBody.js.map +1 -1
  156. package/dist/models/CreateSchemaShrinkRequest.d.ts +13 -1
  157. package/dist/models/CreateSchemaShrinkRequest.js.map +1 -1
  158. package/dist/models/CreateSkillGroupRequest.d.ts +23 -0
  159. package/dist/models/CreateSkillGroupRequest.js.map +1 -1
  160. package/dist/models/CreateSkillGroupResponseBody.d.ts +43 -0
  161. package/dist/models/CreateSkillGroupResponseBody.js.map +1 -1
  162. package/dist/models/CreateTicketRequest.d.ts +28 -0
  163. package/dist/models/CreateTicketRequest.js.map +1 -1
  164. package/dist/models/CreateTicketResponseBody.d.ts +19 -0
  165. package/dist/models/CreateTicketResponseBody.js.map +1 -1
  166. package/dist/models/CreateUserRequest.d.ts +49 -0
  167. package/dist/models/CreateUserRequest.js.map +1 -1
  168. package/dist/models/CreateUserResponseBody.d.ts +63 -0
  169. package/dist/models/CreateUserResponseBody.js.map +1 -1
  170. package/dist/models/DataPropertiesValue.d.ts +71 -0
  171. package/dist/models/DataPropertiesValue.js.map +1 -1
  172. package/dist/models/DataSchemaPropertiesValue.d.ts +67 -0
  173. package/dist/models/DataSchemaPropertiesValue.js.map +1 -1
  174. package/dist/models/DeleteAudioFileRequest.d.ts +4 -0
  175. package/dist/models/DeleteAudioFileRequest.js.map +1 -1
  176. package/dist/models/DeleteAudioFileResponseBody.d.ts +23 -0
  177. package/dist/models/DeleteAudioFileResponseBody.js.map +1 -1
  178. package/dist/models/DeleteCallTagRequest.d.ts +4 -0
  179. package/dist/models/DeleteCallTagRequest.js.map +1 -1
  180. package/dist/models/DeleteCallTagResponseBody.d.ts +16 -0
  181. package/dist/models/DeleteCallTagResponseBody.js.map +1 -1
  182. package/dist/models/DeleteContactFlowRequest.d.ts +4 -0
  183. package/dist/models/DeleteContactFlowRequest.js.map +1 -1
  184. package/dist/models/DeleteContactFlowResponseBody.d.ts +16 -0
  185. package/dist/models/DeleteContactFlowResponseBody.js.map +1 -1
  186. package/dist/models/DeleteCustomCallTaggingRequest.d.ts +4 -0
  187. package/dist/models/DeleteCustomCallTaggingRequest.js.map +1 -1
  188. package/dist/models/DeleteCustomCallTaggingResponseBody.d.ts +16 -0
  189. package/dist/models/DeleteCustomCallTaggingResponseBody.js.map +1 -1
  190. package/dist/models/DeleteDocumentRequest.d.ts +8 -1
  191. package/dist/models/DeleteDocumentRequest.js.map +1 -1
  192. package/dist/models/DeleteDocumentResponseBody.d.ts +20 -0
  193. package/dist/models/DeleteDocumentResponseBody.js.map +1 -1
  194. package/dist/models/DeleteDocumentsRequest.d.ts +10 -1
  195. package/dist/models/DeleteDocumentsRequest.js.map +1 -1
  196. package/dist/models/DeleteDocumentsResponseBody.d.ts +20 -0
  197. package/dist/models/DeleteDocumentsResponseBody.js.map +1 -1
  198. package/dist/models/DeleteDocumentsShrinkRequest.d.ts +10 -1
  199. package/dist/models/DeleteDocumentsShrinkRequest.js.map +1 -1
  200. package/dist/models/DeleteInstanceRequest.d.ts +2 -0
  201. package/dist/models/DeleteInstanceRequest.js.map +1 -1
  202. package/dist/models/DeleteInstanceResponseBody.d.ts +23 -0
  203. package/dist/models/DeleteInstanceResponseBody.js.map +1 -1
  204. package/dist/models/DeleteSchemaPropertyRequest.d.ts +8 -1
  205. package/dist/models/DeleteSchemaPropertyRequest.js.map +1 -1
  206. package/dist/models/DeleteSchemaPropertyResponseBody.d.ts +16 -0
  207. package/dist/models/DeleteSchemaPropertyResponseBody.js.map +1 -1
  208. package/dist/models/DeleteSchemaRequest.d.ts +6 -1
  209. package/dist/models/DeleteSchemaRequest.js.map +1 -1
  210. package/dist/models/DeleteSchemaResponseBody.d.ts +20 -0
  211. package/dist/models/DeleteSchemaResponseBody.js.map +1 -1
  212. package/dist/models/DeleteSkillGroupRequest.d.ts +7 -0
  213. package/dist/models/DeleteSkillGroupRequest.js.map +1 -1
  214. package/dist/models/DeleteSkillGroupResponseBody.d.ts +16 -0
  215. package/dist/models/DeleteSkillGroupResponseBody.js.map +1 -1
  216. package/dist/models/DeleteTicketRequest.d.ts +5 -0
  217. package/dist/models/DeleteTicketRequest.js.map +1 -1
  218. package/dist/models/DeleteTicketResponseBody.d.ts +27 -0
  219. package/dist/models/DeleteTicketResponseBody.js.map +1 -1
  220. package/dist/models/DeleteTicketTemplateRequest.d.ts +6 -0
  221. package/dist/models/DeleteTicketTemplateRequest.js.map +1 -1
  222. package/dist/models/DeleteTicketTemplateResponseBody.d.ts +27 -0
  223. package/dist/models/DeleteTicketTemplateResponseBody.js.map +1 -1
  224. package/dist/models/DisableSchemaPropertyRequest.d.ts +8 -1
  225. package/dist/models/DisableSchemaPropertyRequest.js.map +1 -1
  226. package/dist/models/DisableSchemaPropertyResponseBody.d.ts +16 -0
  227. package/dist/models/DisableSchemaPropertyResponseBody.js.map +1 -1
  228. package/dist/models/DisableTicketTemplateRequest.d.ts +5 -0
  229. package/dist/models/DisableTicketTemplateRequest.js.map +1 -1
  230. package/dist/models/DisableTicketTemplateResponseBody.d.ts +27 -0
  231. package/dist/models/DisableTicketTemplateResponseBody.js.map +1 -1
  232. package/dist/models/DiscardEditingContactFlowRequest.d.ts +6 -0
  233. package/dist/models/DiscardEditingContactFlowRequest.js.map +1 -1
  234. package/dist/models/DiscardEditingContactFlowResponseBody.d.ts +16 -0
  235. package/dist/models/DiscardEditingContactFlowResponseBody.js.map +1 -1
  236. package/dist/models/EnableSchemaPropertyRequest.d.ts +7 -0
  237. package/dist/models/EnableSchemaPropertyRequest.js.map +1 -1
  238. package/dist/models/EnableSchemaPropertyResponseBody.d.ts +16 -0
  239. package/dist/models/EnableSchemaPropertyResponseBody.js.map +1 -1
  240. package/dist/models/EnableTicketTemplateRequest.d.ts +5 -0
  241. package/dist/models/EnableTicketTemplateRequest.js.map +1 -1
  242. package/dist/models/EnableTicketTemplateResponseBody.d.ts +27 -0
  243. package/dist/models/EnableTicketTemplateResponseBody.js.map +1 -1
  244. package/dist/models/EndConferenceRequest.d.ts +7 -0
  245. package/dist/models/EndConferenceRequest.js.map +1 -1
  246. package/dist/models/EndConferenceResponseBody.d.ts +112 -0
  247. package/dist/models/EndConferenceResponseBody.js.map +1 -1
  248. package/dist/models/ExportContactFlowRequest.d.ts +7 -0
  249. package/dist/models/ExportContactFlowRequest.js.map +1 -1
  250. package/dist/models/ExportContactFlowResponseBody.d.ts +23 -0
  251. package/dist/models/ExportContactFlowResponseBody.js.map +1 -1
  252. package/dist/models/ExportCustomCallTaggingRequest.d.ts +2 -0
  253. package/dist/models/ExportCustomCallTaggingRequest.js.map +1 -1
  254. package/dist/models/ExportCustomCallTaggingResponseBody.d.ts +19 -0
  255. package/dist/models/ExportCustomCallTaggingResponseBody.js.map +1 -1
  256. package/dist/models/ExportDoNotCallNumbersRequest.d.ts +8 -0
  257. package/dist/models/ExportDoNotCallNumbersRequest.js.map +1 -1
  258. package/dist/models/ExportDoNotCallNumbersResponseBody.d.ts +23 -0
  259. package/dist/models/ExportDoNotCallNumbersResponseBody.js.map +1 -1
  260. package/dist/models/FinishTicketTaskRequest.d.ts +13 -0
  261. package/dist/models/FinishTicketTaskRequest.js.map +1 -1
  262. package/dist/models/FinishTicketTaskResponseBody.d.ts +27 -0
  263. package/dist/models/FinishTicketTaskResponseBody.js.map +1 -1
  264. package/dist/models/GetAudioFileDownloadUrlRequest.d.ts +4 -0
  265. package/dist/models/GetAudioFileDownloadUrlRequest.js.map +1 -1
  266. package/dist/models/GetAudioFileDownloadUrlResponseBody.d.ts +19 -0
  267. package/dist/models/GetAudioFileDownloadUrlResponseBody.js.map +1 -1
  268. package/dist/models/GetAudioFileRequest.d.ts +4 -0
  269. package/dist/models/GetAudioFileRequest.js.map +1 -1
  270. package/dist/models/GetAudioFileResponseBody.d.ts +45 -0
  271. package/dist/models/GetAudioFileResponseBody.js.map +1 -1
  272. package/dist/models/GetAudioFileUploadParametersRequest.d.ts +4 -0
  273. package/dist/models/GetAudioFileUploadParametersRequest.js.map +1 -1
  274. package/dist/models/GetAudioFileUploadParametersResponseBody.d.ts +38 -0
  275. package/dist/models/GetAudioFileUploadParametersResponseBody.js.map +1 -1
  276. package/dist/models/GetCallDetailRecordRequest.d.ts +4 -0
  277. package/dist/models/GetCallDetailRecordRequest.js.map +1 -1
  278. package/dist/models/GetCallDetailRecordResponseBody.d.ts +202 -0
  279. package/dist/models/GetCallDetailRecordResponseBody.js.map +1 -1
  280. package/dist/models/GetCampaignRequest.d.ts +4 -0
  281. package/dist/models/GetCampaignRequest.js.map +1 -1
  282. package/dist/models/GetCampaignResponseBody.d.ts +89 -0
  283. package/dist/models/GetCampaignResponseBody.js.map +1 -1
  284. package/dist/models/GetCaseFileUploadUrlRequest.d.ts +4 -0
  285. package/dist/models/GetCaseFileUploadUrlRequest.js.map +1 -1
  286. package/dist/models/GetCaseFileUploadUrlResponseBody.d.ts +26 -0
  287. package/dist/models/GetCaseFileUploadUrlResponseBody.js.map +1 -1
  288. package/dist/models/GetChatMediaUrlRequest.d.ts +6 -1
  289. package/dist/models/GetChatMediaUrlRequest.js.map +1 -1
  290. package/dist/models/GetChatMediaUrlResponseBody.d.ts +23 -0
  291. package/dist/models/GetChatMediaUrlResponseBody.js.map +1 -1
  292. package/dist/models/GetChatRoutingProfileRequest.d.ts +2 -0
  293. package/dist/models/GetChatRoutingProfileRequest.js.map +1 -1
  294. package/dist/models/GetChatRoutingProfileResponseBody.d.ts +54 -0
  295. package/dist/models/GetChatRoutingProfileResponseBody.js.map +1 -1
  296. package/dist/models/GetContactFlowRequest.d.ts +6 -0
  297. package/dist/models/GetContactFlowRequest.js.map +1 -1
  298. package/dist/models/GetContactFlowResponseBody.d.ts +66 -0
  299. package/dist/models/GetContactFlowResponseBody.js.map +1 -1
  300. package/dist/models/GetConversationDetailRequest.d.ts +7 -0
  301. package/dist/models/GetConversationDetailRequest.js.map +1 -1
  302. package/dist/models/GetConversationDetailResponseBody.d.ts +50 -0
  303. package/dist/models/GetConversationDetailResponseBody.js.map +1 -1
  304. package/dist/models/GetDoNotCallFileUploadParametersRequest.d.ts +4 -0
  305. package/dist/models/GetDoNotCallFileUploadParametersRequest.js.map +1 -1
  306. package/dist/models/GetDoNotCallFileUploadParametersResponseBody.d.ts +41 -0
  307. package/dist/models/GetDoNotCallFileUploadParametersResponseBody.js.map +1 -1
  308. package/dist/models/GetDocumentUploadParametersRequest.d.ts +7 -0
  309. package/dist/models/GetDocumentUploadParametersRequest.js.map +1 -1
  310. package/dist/models/GetDocumentUploadParametersResponseBody.d.ts +40 -1
  311. package/dist/models/GetDocumentUploadParametersResponseBody.js.map +1 -1
  312. package/dist/models/GetEarlyMediaRecordingRequest.d.ts +4 -0
  313. package/dist/models/GetEarlyMediaRecordingRequest.js.map +1 -1
  314. package/dist/models/GetEarlyMediaRecordingResponseBody.d.ts +27 -1
  315. package/dist/models/GetEarlyMediaRecordingResponseBody.js.map +1 -1
  316. package/dist/models/GetHistoricalCallerReportRequest.d.ts +8 -0
  317. package/dist/models/GetHistoricalCallerReportRequest.js.map +1 -1
  318. package/dist/models/GetHistoricalCallerReportResponseBody.d.ts +26 -0
  319. package/dist/models/GetHistoricalCallerReportResponseBody.js.map +1 -1
  320. package/dist/models/GetHistoricalCampaignReportRequest.d.ts +4 -0
  321. package/dist/models/GetHistoricalCampaignReportRequest.js.map +1 -1
  322. package/dist/models/GetHistoricalCampaignReportResponseBody.d.ts +52 -0
  323. package/dist/models/GetHistoricalCampaignReportResponseBody.js.map +1 -1
  324. package/dist/models/GetHistoricalInstanceReportRequest.d.ts +15 -0
  325. package/dist/models/GetHistoricalInstanceReportRequest.js.map +1 -1
  326. package/dist/models/GetHistoricalInstanceReportResponseBody.d.ts +438 -0
  327. package/dist/models/GetHistoricalInstanceReportResponseBody.js.map +1 -1
  328. package/dist/models/GetInstanceRequest.d.ts +2 -0
  329. package/dist/models/GetInstanceRequest.js.map +1 -1
  330. package/dist/models/GetInstanceResponseBody.d.ts +156 -0
  331. package/dist/models/GetInstanceResponseBody.js.map +1 -1
  332. package/dist/models/GetInstanceTrendingReportRequest.d.ts +15 -0
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  334. package/dist/models/GetInstanceTrendingReportResponseBody.d.ts +76 -0
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  1325. package/src/models/ListIntervalSkillGroupReportResponseBody.ts +510 -0
  1326. package/src/models/ListIvrTrackingDetailsRequest.ts +8 -0
  1327. package/src/models/ListIvrTrackingDetailsResponseBody.ts +94 -1
  1328. package/src/models/ListLegacyAgentEventLogsRequest.ts +13 -0
  1329. package/src/models/ListLegacyAgentEventLogsResponseBody.ts +106 -0
  1330. package/src/models/ListLegacyAgentStatusLogsRequest.ts +13 -0
  1331. package/src/models/ListLegacyAgentStatusLogsResponseBody.ts +146 -0
  1332. package/src/models/ListLegacyAppraiseLogsRequest.ts +0 -15
  1333. package/src/models/ListLegacyAppraiseLogsResponseBody.ts +0 -68
  1334. package/src/models/ListLegacyQueueEventLogsRequest.ts +13 -0
  1335. package/src/models/ListLegacyQueueEventLogsResponseBody.ts +77 -0
  1336. package/src/models/ListMonoRecordingsRequest.ts +10 -0
  1337. package/src/models/ListMonoRecordingsResponseBody.ts +51 -0
  1338. package/src/models/ListMultiChannelRecordingsRequest.ts +10 -0
  1339. package/src/models/ListMultiChannelRecordingsResponseBody.ts +72 -0
  1340. package/src/models/ListNotificationRecordsRequest.ts +4 -0
  1341. package/src/models/ListNotificationRecordsResponseBody.ts +36 -0
  1342. package/src/models/ListOutboundNumbersOfUserRequest.ts +12 -0
  1343. package/src/models/ListOutboundNumbersOfUserResponseBody.ts +50 -0
  1344. package/src/models/ListPersonalNumbersOfUserRequest.ts +13 -0
  1345. package/src/models/ListPersonalNumbersOfUserResponseBody.ts +59 -0
  1346. package/src/models/ListPhoneNumbersOfSkillGroupRequest.ts +16 -0
  1347. package/src/models/ListPhoneNumbersOfSkillGroupResponseBody.ts +62 -0
  1348. package/src/models/ListPhoneNumbersRequest.ts +15 -0
  1349. package/src/models/ListPhoneNumbersResponseBody.ts +101 -0
  1350. package/src/models/ListPrivilegesOfUserRequest.ts +2 -0
  1351. package/src/models/ListPrivilegesOfUserResponseBody.ts +29 -0
  1352. package/src/models/ListRamUsersRequest.ts +9 -0
  1353. package/src/models/ListRamUsersResponseBody.ts +62 -0
  1354. package/src/models/ListRealtimeAgentStatesRequest.ts +38 -1
  1355. package/src/models/ListRealtimeAgentStatesResponseBody.ts +100 -1
  1356. package/src/models/ListRealtimeSkillGroupStatesRequest.ts +26 -0
  1357. package/src/models/ListRealtimeSkillGroupStatesResponseBody.ts +91 -0
  1358. package/src/models/ListRecentCallDetailRecordsRequest.ts +15 -0
  1359. package/src/models/ListRecentCallDetailRecordsResponseBody.ts +66 -0
  1360. package/src/models/ListRolesRequest.ts +2 -0
  1361. package/src/models/ListRolesResponseBody.ts +26 -0
  1362. package/src/models/ListSkillGroupStatesRequest.ts +11 -0
  1363. package/src/models/ListSkillGroupStatesResponseBody.ts +99 -0
  1364. package/src/models/ListSkillGroupSummaryReportsSinceMidnightRequest.ts +11 -0
  1365. package/src/models/ListSkillGroupSummaryReportsSinceMidnightResponseBody.ts +250 -0
  1366. package/src/models/ListSkillGroupsRequest.ts +20 -0
  1367. package/src/models/ListSkillGroupsResponseBody.ts +69 -0
  1368. package/src/models/ListSkillLevelsOfUserRequest.ts +15 -0
  1369. package/src/models/ListSkillLevelsOfUserResponseBody.ts +49 -0
  1370. package/src/models/ListSmsMetadataRequest.ts +17 -0
  1371. package/src/models/ListSmsMetadataResponseBody.ts +73 -0
  1372. package/src/models/ListTicketTasksRequest.ts +5 -0
  1373. package/src/models/ListTicketTasksResponseBody.ts +76 -0
  1374. package/src/models/ListTicketTemplatesRequest.ts +25 -0
  1375. package/src/models/ListTicketTemplatesResponseBody.ts +154 -0
  1376. package/src/models/ListTicketsRequest.ts +46 -0
  1377. package/src/models/ListTicketsResponseBody.ts +124 -0
  1378. package/src/models/ListUnassignedNumbersRequest.ts +7 -0
  1379. package/src/models/ListUnassignedNumbersResponseBody.ts +50 -0
  1380. package/src/models/ListUserLevelsOfSkillGroupRequest.ts +17 -0
  1381. package/src/models/ListUserLevelsOfSkillGroupResponseBody.ts +68 -0
  1382. package/src/models/ListUsersRequest.ts +16 -0
  1383. package/src/models/ListUsersResponseBody.ts +131 -1
  1384. package/src/models/ListVisitorChatMessagesRequest.ts +33 -0
  1385. package/src/models/ListVisitorChatMessagesResponseBody.ts +62 -1
  1386. package/src/models/ListVoicemailsRequest.ts +21 -0
  1387. package/src/models/ListVoicemailsResponseBody.ts +68 -0
  1388. package/src/models/ListWaitingChatsRequest.ts +5 -0
  1389. package/src/models/ListWaitingChatsResponseBody.ts +94 -0
  1390. package/src/models/MakeCallRequest.ts +36 -0
  1391. package/src/models/MakeCallResponseBody.ts +137 -0
  1392. package/src/models/ModifyAudioFileRequest.ts +20 -0
  1393. package/src/models/ModifyAudioFileResponseBody.ts +23 -0
  1394. package/src/models/ModifyCampaignNumbersRequest.ts +11 -0
  1395. package/src/models/ModifyCampaignNumbersResponseBody.ts +27 -0
  1396. package/src/models/ModifyCampaignNumbersShrinkRequest.ts +11 -0
  1397. package/src/models/ModifyCustomCallTaggingRequest.ts +14 -0
  1398. package/src/models/ModifyCustomCallTaggingResponseBody.ts +16 -0
  1399. package/src/models/ModifyInstanceRequest.ts +9 -0
  1400. package/src/models/ModifyInstanceResponseBody.ts +23 -0
  1401. package/src/models/ModifyPhoneNumberRequest.ts +9 -0
  1402. package/src/models/ModifyPhoneNumberResponseBody.ts +16 -0
  1403. package/src/models/ModifySkillGroupRequest.ts +18 -0
  1404. package/src/models/ModifySkillGroupResponseBody.ts +16 -0
  1405. package/src/models/ModifySkillLevelsOfUserRequest.ts +6 -0
  1406. package/src/models/ModifySkillLevelsOfUserResponseBody.ts +23 -0
  1407. package/src/models/ModifyUserLevelsOfSkillGroupRequest.ts +6 -0
  1408. package/src/models/ModifyUserLevelsOfSkillGroupResponseBody.ts +23 -0
  1409. package/src/models/ModifyUserRequest.ts +43 -0
  1410. package/src/models/ModifyUserResponseBody.ts +27 -0
  1411. package/src/models/MonitorCallRequest.ts +13 -0
  1412. package/src/models/MonitorCallResponseBody.ts +127 -0
  1413. package/src/models/MuteCallRequest.ts +13 -0
  1414. package/src/models/MuteCallResponseBody.ts +140 -1
  1415. package/src/models/PauseCampaignRequest.ts +4 -0
  1416. package/src/models/PauseCampaignResponseBody.ts +16 -0
  1417. package/src/models/PickOutboundNumbersRequest.ts +9 -0
  1418. package/src/models/PickOutboundNumbersResponseBody.ts +62 -0
  1419. package/src/models/PollUserStatusRequest.ts +8 -0
  1420. package/src/models/PollUserStatusResponseBody.ts +272 -0
  1421. package/src/models/ProcessCustomImcallbackRequest.ts +38 -0
  1422. package/src/models/ProcessCustomImcallbackResponseBody.ts +30 -0
  1423. package/src/models/PublishContactFlowRequest.ts +6 -0
  1424. package/src/models/PublishContactFlowResponseBody.ts +16 -0
  1425. package/src/models/ReadyForServiceRequest.ts +11 -0
  1426. package/src/models/ReadyForServiceResponseBody.ts +55 -0
  1427. package/src/models/RedialCallRequest.ts +27 -0
  1428. package/src/models/RedialCallResponseBody.ts +161 -0
  1429. package/src/models/RegisterDeviceRequest.ts +9 -0
  1430. package/src/models/RegisterDeviceResponseBody.ts +16 -0
  1431. package/src/models/RegisterDevicesRequest.ts +9 -0
  1432. package/src/models/RegisterDevicesResponseBody.ts +16 -0
  1433. package/src/models/RejectChatRequest.ts +4 -0
  1434. package/src/models/RejectChatResponseBody.ts +16 -0
  1435. package/src/models/RejectTicketRequest.ts +12 -0
  1436. package/src/models/RejectTicketResponseBody.ts +27 -0
  1437. package/src/models/ReleaseCallRequest.ts +13 -0
  1438. package/src/models/ReleaseCallResponseBody.ts +116 -0
  1439. package/src/models/ReleaseChatRequest.ts +17 -0
  1440. package/src/models/ReleaseChatResponseBody.ts +16 -0
  1441. package/src/models/RemoveBlacklistCallTaggingRequest.ts +7 -0
  1442. package/src/models/RemoveBlacklistCallTaggingResponseBody.ts +14 -1
  1443. package/src/models/RemoveDoNotCallNumbersRequest.ts +5 -0
  1444. package/src/models/RemoveDoNotCallNumbersResponseBody.ts +27 -0
  1445. package/src/models/RemovePersonalNumbersFromUserRequest.ts +6 -0
  1446. package/src/models/RemovePersonalNumbersFromUserResponseBody.ts +16 -0
  1447. package/src/models/RemovePhoneNumberFromSkillGroupsRequest.ts +6 -0
  1448. package/src/models/RemovePhoneNumberFromSkillGroupsResponseBody.ts +16 -0
  1449. package/src/models/RemovePhoneNumbersFromSkillGroupRequest.ts +6 -0
  1450. package/src/models/RemovePhoneNumbersFromSkillGroupResponseBody.ts +16 -0
  1451. package/src/models/RemovePhoneNumbersRequest.ts +7 -0
  1452. package/src/models/RemovePhoneNumbersResponseBody.ts +23 -0
  1453. package/src/models/RemoveSkillGroupsFromUserRequest.ts +6 -0
  1454. package/src/models/RemoveSkillGroupsFromUserResponseBody.ts +23 -0
  1455. package/src/models/RemoveUsersFromSkillGroupRequest.ts +6 -0
  1456. package/src/models/RemoveUsersFromSkillGroupResponseBody.ts +16 -0
  1457. package/src/models/RemoveUsersRequest.ts +26 -0
  1458. package/src/models/RemoveUsersResponseBody.ts +20 -0
  1459. package/src/models/ResetAgentStateRequest.ts +8 -0
  1460. package/src/models/ResetAgentStateResponseBody.ts +59 -0
  1461. package/src/models/ResetUserPasswordRequest.ts +6 -0
  1462. package/src/models/ResetUserPasswordResponseBody.ts +16 -0
  1463. package/src/models/RestoreArchivedRecordingsRequest.ts +5 -0
  1464. package/src/models/RestoreArchivedRecordingsResponseBody.ts +28 -0
  1465. package/src/models/ResubmitTicketRequest.ts +11 -0
  1466. package/src/models/ResubmitTicketResponseBody.ts +27 -0
  1467. package/src/models/ResumeCampaignRequest.ts +4 -0
  1468. package/src/models/ResumeCampaignResponseBody.ts +16 -0
  1469. package/src/models/RetrieveCallRequest.ts +12 -0
  1470. package/src/models/RetrieveCallResponseBody.ts +121 -0
  1471. package/src/models/SaveDocumentRequest.ts +10 -0
  1472. package/src/models/SaveDocumentResponseBody.ts +23 -0
  1473. package/src/models/SaveRtcstatsV2request.ts +15 -0
  1474. package/src/models/SaveRtcstatsV2responseBody.ts +25 -0
  1475. package/src/models/SaveTerminalLogRequest.ts +19 -0
  1476. package/src/models/SaveTerminalLogResponseBody.ts +22 -0
  1477. package/src/models/SaveWebRtcInfoRequest.ts +10 -0
  1478. package/src/models/SaveWebRtcInfoResponseBody.ts +25 -0
  1479. package/src/models/SaveWebRtcstatsRequest.ts +15 -0
  1480. package/src/models/SaveWebRtcstatsResponseBody.ts +25 -0
  1481. package/src/models/SendDtmfSignalingRequest.ts +14 -0
  1482. package/src/models/SendDtmfSignalingResponseBody.ts +135 -0
  1483. package/src/models/SignInGroupRequest.ts +24 -1
  1484. package/src/models/SignInGroupResponseBody.ts +66 -0
  1485. package/src/models/SignOutGroupRequest.ts +8 -0
  1486. package/src/models/SignOutGroupResponseBody.ts +64 -0
  1487. package/src/models/StartBack2backCallRequest.ts +21 -0
  1488. package/src/models/StartBack2backCallResponseBody.ts +140 -0
  1489. package/src/models/StartChatRequest.ts +31 -0
  1490. package/src/models/StartChatResponseBody.ts +26 -0
  1491. package/src/models/StartChatShrinkRequest.ts +11 -0
  1492. package/src/models/StartConferenceRequest.ts +17 -0
  1493. package/src/models/StartConferenceResponseBody.ts +124 -0
  1494. package/src/models/StartEditContactFlowRequest.ts +4 -0
  1495. package/src/models/StartEditContactFlowResponseBody.ts +19 -0
  1496. package/src/models/StartPredictiveCallRequest.ts +31 -0
  1497. package/src/models/StartPredictiveCallResponseBody.ts +132 -0
  1498. package/src/models/StartPrivacyCallRequest.ts +8 -0
  1499. package/src/models/StartPrivacyCallResponseBody.ts +23 -0
  1500. package/src/models/SubmitCampaignRequest.ts +4 -0
  1501. package/src/models/SubmitCampaignResponseBody.ts +16 -0
  1502. package/src/models/SwitchToConferenceRequest.ts +10 -0
  1503. package/src/models/SwitchToConferenceResponseBody.ts +127 -0
  1504. package/src/models/TakeBreakRequest.ts +10 -0
  1505. package/src/models/TakeBreakResponseBody.ts +68 -0
  1506. package/src/models/TerminateTicketRequest.ts +12 -0
  1507. package/src/models/TerminateTicketResponseBody.ts +27 -0
  1508. package/src/models/TransferTicketTaskRequest.ts +17 -0
  1509. package/src/models/TransferTicketTaskResponseBody.ts +27 -0
  1510. package/src/models/UnmuteCallRequest.ts +14 -0
  1511. package/src/models/UnmuteCallResponseBody.ts +124 -0
  1512. package/src/models/UnregisterDeviceRequest.ts +5 -0
  1513. package/src/models/UnregisterDeviceResponseBody.ts +16 -0
  1514. package/src/models/UpdateCallSummaryRequest.ts +11 -0
  1515. package/src/models/UpdateCallSummaryResponseBody.ts +27 -0
  1516. package/src/models/UpdateCampaignRequest.ts +39 -0
  1517. package/src/models/UpdateCampaignResponseBody.ts +16 -0
  1518. package/src/models/UpdateChatRoutingProfileRequest.ts +4 -0
  1519. package/src/models/UpdateChatRoutingProfileResponseBody.ts +20 -0
  1520. package/src/models/UpdateConfigItemsRequest.ts +8 -0
  1521. package/src/models/UpdateConfigItemsResponseBody.ts +16 -0
  1522. package/src/models/UpdateSchemaPropertyRequest.ts +66 -0
  1523. package/src/models/UpdateSchemaPropertyResponseBody.ts +20 -0
  1524. package/src/models/UpdateSchemaPropertyShrinkRequest.ts +9 -0
  1525. package/src/models/UpdateSubscriptionRequest.ts +37 -0
  1526. package/src/models/UpdateSubscriptionResponseBody.ts +68 -0
  1527. package/src/models/UpdateTicketRequest.ts +21 -0
  1528. package/src/models/UpdateTicketResponseBody.ts +27 -0
  1529. package/src/models/WithdrawTicketRequest.ts +9 -0
  1530. package/src/models/WithdrawTicketResponseBody.ts +27 -0
package/dist/client.js CHANGED
@@ -86,7 +86,7 @@ class Client extends openapi_core_1.default {
86
86
  return openapi_core_2.OpenApiUtil.getEndpointRules(productId, regionId, endpointRule, network, suffix);
87
87
  }
88
88
  /**
89
- * 废弃预测式外呼活动
89
+ * Invoke AbortCampaign to stop the predictive outbound calling Activity corresponding to the specified Activity ID under the specified instance.
90
90
  *
91
91
  * @param request - AbortCampaignRequest
92
92
  * @param runtime - runtime options for this request RuntimeOptions
@@ -118,7 +118,7 @@ class Client extends openapi_core_1.default {
118
118
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AbortCampaignResponse({}));
119
119
  }
120
120
  /**
121
- * 废弃预测式外呼活动
121
+ * Invoke AbortCampaign to stop the predictive outbound calling Activity corresponding to the specified Activity ID under the specified instance.
122
122
  *
123
123
  * @param request - AbortCampaignRequest
124
124
  * @returns AbortCampaignResponse
@@ -128,6 +128,8 @@ class Client extends openapi_core_1.default {
128
128
  return await this.abortCampaignWithOptions(request, runtime);
129
129
  }
130
130
  /**
131
+ * Call this operation to accept a chat.
132
+ *
131
133
  * @param request - AcceptChatRequest
132
134
  * @param runtime - runtime options for this request RuntimeOptions
133
135
  * @returns AcceptChatResponse
@@ -158,6 +160,8 @@ class Client extends openapi_core_1.default {
158
160
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AcceptChatResponse({}));
159
161
  }
160
162
  /**
163
+ * Call this operation to accept a chat.
164
+ *
161
165
  * @param request - AcceptChatRequest
162
166
  * @returns AcceptChatResponse
163
167
  */
@@ -166,7 +170,7 @@ class Client extends openapi_core_1.default {
166
170
  return await this.acceptChatWithOptions(request, runtime);
167
171
  }
168
172
  /**
169
- * 编辑呼入控制号码
173
+ * Adds a blacklist tag to a specified phone number. You can use this feature with your Interactive Voice Response (IVR) settings to block frequent harassing calls.
170
174
  *
171
175
  * @param request - AddBlacklistCallTaggingRequest
172
176
  * @param runtime - runtime options for this request RuntimeOptions
@@ -201,7 +205,7 @@ class Client extends openapi_core_1.default {
201
205
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddBlacklistCallTaggingResponse({}));
202
206
  }
203
207
  /**
204
- * 编辑呼入控制号码
208
+ * Adds a blacklist tag to a specified phone number. You can use this feature with your Interactive Voice Response (IVR) settings to block frequent harassing calls.
205
209
  *
206
210
  * @param request - AddBlacklistCallTaggingRequest
207
211
  * @returns AddBlacklistCallTaggingResponse
@@ -211,7 +215,7 @@ class Client extends openapi_core_1.default {
211
215
  return await this.addBlacklistCallTaggingWithOptions(request, runtime);
212
216
  }
213
217
  /**
214
- * 追加联系人
218
+ * Invoke AddCases to add an outbound call list to a predictive dialing activity identified by a specified ID under a specified instance.
215
219
  *
216
220
  * @param tmpReq - AddCasesRequest
217
221
  * @param runtime - runtime options for this request RuntimeOptions
@@ -251,7 +255,7 @@ class Client extends openapi_core_1.default {
251
255
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddCasesResponse({}));
252
256
  }
253
257
  /**
254
- * 追加联系人
258
+ * Invoke AddCases to add an outbound call list to a predictive dialing activity identified by a specified ID under a specified instance.
255
259
  *
256
260
  * @param request - AddCasesRequest
257
261
  * @returns AddCasesResponse
@@ -261,6 +265,8 @@ class Client extends openapi_core_1.default {
261
265
  return await this.addCasesWithOptions(request, runtime);
262
266
  }
263
267
  /**
268
+ * You can use the AddFeedback API to evaluate and rate AI features.
269
+ *
264
270
  * @param request - AddFeedbackRequest
265
271
  * @param runtime - runtime options for this request RuntimeOptions
266
272
  * @returns AddFeedbackResponse
@@ -300,6 +306,8 @@ class Client extends openapi_core_1.default {
300
306
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddFeedbackResponse({}));
301
307
  }
302
308
  /**
309
+ * You can use the AddFeedback API to evaluate and rate AI features.
310
+ *
303
311
  * @param request - AddFeedbackRequest
304
312
  * @returns AddFeedbackResponse
305
313
  */
@@ -308,7 +316,7 @@ class Client extends openapi_core_1.default {
308
316
  return await this.addFeedbackWithOptions(request, runtime);
309
317
  }
310
318
  /**
311
- * 技能组添加号码
319
+ * Adds one or more phone numbers to a skill group by calling AddNumbersToSkillGroup.
312
320
  *
313
321
  * @param request - AddNumbersToSkillGroupRequest
314
322
  * @param runtime - runtime options for this request RuntimeOptions
@@ -346,7 +354,7 @@ class Client extends openapi_core_1.default {
346
354
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddNumbersToSkillGroupResponse({}));
347
355
  }
348
356
  /**
349
- * 技能组添加号码
357
+ * Adds one or more phone numbers to a skill group by calling AddNumbersToSkillGroup.
350
358
  *
351
359
  * @param request - AddNumbersToSkillGroupRequest
352
360
  * @returns AddNumbersToSkillGroupResponse
@@ -356,7 +364,7 @@ class Client extends openapi_core_1.default {
356
364
  return await this.addNumbersToSkillGroupWithOptions(request, runtime);
357
365
  }
358
366
  /**
359
- * 增加个人号码
367
+ * You can invoke AddPersonalNumbersToUser to add one or more personal outbound numbers to a specified agent under a specified instance.
360
368
  *
361
369
  * @param request - AddPersonalNumbersToUserRequest
362
370
  * @param runtime - runtime options for this request RuntimeOptions
@@ -391,7 +399,7 @@ class Client extends openapi_core_1.default {
391
399
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddPersonalNumbersToUserResponse({}));
392
400
  }
393
401
  /**
394
- * 增加个人号码
402
+ * You can invoke AddPersonalNumbersToUser to add one or more personal outbound numbers to a specified agent under a specified instance.
395
403
  *
396
404
  * @param request - AddPersonalNumbersToUserRequest
397
405
  * @returns AddPersonalNumbersToUserResponse
@@ -401,7 +409,7 @@ class Client extends openapi_core_1.default {
401
409
  return await this.addPersonalNumbersToUserWithOptions(request, runtime);
402
410
  }
403
411
  /**
404
- * 技能组添加号码
412
+ * You can invoke AddPhoneNumberToSkillGroups to associate a phone number with one or more skill groups under a specified instance.
405
413
  *
406
414
  * @param request - AddPhoneNumberToSkillGroupsRequest
407
415
  * @param runtime - runtime options for this request RuntimeOptions
@@ -436,7 +444,7 @@ class Client extends openapi_core_1.default {
436
444
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddPhoneNumberToSkillGroupsResponse({}));
437
445
  }
438
446
  /**
439
- * 技能组添加号码
447
+ * You can invoke AddPhoneNumberToSkillGroups to associate a phone number with one or more skill groups under a specified instance.
440
448
  *
441
449
  * @param request - AddPhoneNumberToSkillGroupsRequest
442
450
  * @returns AddPhoneNumberToSkillGroupsResponse
@@ -446,7 +454,7 @@ class Client extends openapi_core_1.default {
446
454
  return await this.addPhoneNumberToSkillGroupsWithOptions(request, runtime);
447
455
  }
448
456
  /**
449
- * 添加号码
457
+ * You can invoke AddPhoneNumbers to add one or more phone numbers to a specified instance.
450
458
  *
451
459
  * @param request - AddPhoneNumbersRequest
452
460
  * @param runtime - runtime options for this request RuntimeOptions
@@ -487,7 +495,7 @@ class Client extends openapi_core_1.default {
487
495
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddPhoneNumbersResponse({}));
488
496
  }
489
497
  /**
490
- * 添加号码
498
+ * You can invoke AddPhoneNumbers to add one or more phone numbers to a specified instance.
491
499
  *
492
500
  * @param request - AddPhoneNumbersRequest
493
501
  * @returns AddPhoneNumbersResponse
@@ -546,7 +554,7 @@ class Client extends openapi_core_1.default {
546
554
  return await this.addSchemaPropertyWithOptions(request, runtime);
547
555
  }
548
556
  /**
549
- * 技能组添加用户
557
+ * You can invoke AddSkillGroupsToUser to add one or more skill groups to a specified agent under a specified instance.
550
558
  *
551
559
  * @param request - AddSkillGroupsToUserRequest
552
560
  * @param runtime - runtime options for this request RuntimeOptions
@@ -581,7 +589,7 @@ class Client extends openapi_core_1.default {
581
589
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddSkillGroupsToUserResponse({}));
582
590
  }
583
591
  /**
584
- * 技能组添加用户
592
+ * You can invoke AddSkillGroupsToUser to add one or more skill groups to a specified agent under a specified instance.
585
593
  *
586
594
  * @param request - AddSkillGroupsToUserRequest
587
595
  * @returns AddSkillGroupsToUserResponse
@@ -591,6 +599,8 @@ class Client extends openapi_core_1.default {
591
599
  return await this.addSkillGroupsToUserWithOptions(request, runtime);
592
600
  }
593
601
  /**
602
+ * Use AddTicketTask to add a signature and assign an assignee.
603
+ *
594
604
  * @param request - AddTicketTaskRequest
595
605
  * @param runtime - runtime options for this request RuntimeOptions
596
606
  * @returns AddTicketTaskResponse
@@ -633,6 +643,8 @@ class Client extends openapi_core_1.default {
633
643
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddTicketTaskResponse({}));
634
644
  }
635
645
  /**
646
+ * Use AddTicketTask to add a signature and assign an assignee.
647
+ *
636
648
  * @param request - AddTicketTaskRequest
637
649
  * @returns AddTicketTaskResponse
638
650
  */
@@ -641,7 +653,7 @@ class Client extends openapi_core_1.default {
641
653
  return await this.addTicketTaskWithOptions(request, runtime);
642
654
  }
643
655
  /**
644
- * 技能组添加用户
656
+ * You can invoke AddUsersToSkillGroup to add one or more agents to the same skill group.
645
657
  *
646
658
  * @param request - AddUsersToSkillGroupRequest
647
659
  * @param runtime - runtime options for this request RuntimeOptions
@@ -676,7 +688,7 @@ class Client extends openapi_core_1.default {
676
688
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddUsersToSkillGroupResponse({}));
677
689
  }
678
690
  /**
679
- * 技能组添加用户
691
+ * You can invoke AddUsersToSkillGroup to add one or more agents to the same skill group.
680
692
  *
681
693
  * @param request - AddUsersToSkillGroupRequest
682
694
  * @returns AddUsersToSkillGroupResponse
@@ -686,7 +698,10 @@ class Client extends openapi_core_1.default {
686
698
  return await this.addUsersToSkillGroupWithOptions(request, runtime);
687
699
  }
688
700
  /**
689
- * 分析对话
701
+ * Analyze the specified text-based conversation content and extract summary-related information, such as the title, keywords, summary, and other specified details.
702
+ *
703
+ * @remarks
704
+ * This API can be used for both online chat sessions and voice sessions. When used for voice sessions, the real-time speech-to-text transcription feature must be enabled.
690
705
  *
691
706
  * @param request - AnalyzeConversationRequest
692
707
  * @param runtime - runtime options for this request RuntimeOptions
@@ -724,7 +739,10 @@ class Client extends openapi_core_1.default {
724
739
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AnalyzeConversationResponse({}));
725
740
  }
726
741
  /**
727
- * 分析对话
742
+ * Analyze the specified text-based conversation content and extract summary-related information, such as the title, keywords, summary, and other specified details.
743
+ *
744
+ * @remarks
745
+ * This API can be used for both online chat sessions and voice sessions. When used for voice sessions, the real-time speech-to-text transcription feature must be enabled.
728
746
  *
729
747
  * @param request - AnalyzeConversationRequest
730
748
  * @returns AnalyzeConversationResponse
@@ -734,7 +752,7 @@ class Client extends openapi_core_1.default {
734
752
  return await this.analyzeConversationWithOptions(request, runtime);
735
753
  }
736
754
  /**
737
- * 接电话
755
+ * You can invoke AnswerCall to answer the call associated with a specified call ID under a specified instance.
738
756
  *
739
757
  * @param request - AnswerCallRequest
740
758
  * @param runtime - runtime options for this request RuntimeOptions
@@ -772,7 +790,7 @@ class Client extends openapi_core_1.default {
772
790
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AnswerCallResponse({}));
773
791
  }
774
792
  /**
775
- * 接电话
793
+ * You can invoke AnswerCall to answer the call associated with a specified call ID under a specified instance.
776
794
  *
777
795
  * @param request - AnswerCallRequest
778
796
  * @returns AnswerCallResponse
@@ -782,7 +800,7 @@ class Client extends openapi_core_1.default {
782
800
  return await this.answerCallWithOptions(request, runtime);
783
801
  }
784
802
  /**
785
- * 追加联系人
803
+ * Adds cases to a predictive campaign in a specified instance.
786
804
  *
787
805
  * @param tmpReq - AppendCasesRequest
788
806
  * @param runtime - runtime options for this request RuntimeOptions
@@ -824,7 +842,7 @@ class Client extends openapi_core_1.default {
824
842
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AppendCasesResponse({}));
825
843
  }
826
844
  /**
827
- * 追加联系人
845
+ * Adds cases to a predictive campaign in a specified instance.
828
846
  *
829
847
  * @param request - AppendCasesRequest
830
848
  * @returns AppendCasesResponse
@@ -834,7 +852,10 @@ class Client extends openapi_core_1.default {
834
852
  return await this.appendCasesWithOptions(request, runtime);
835
853
  }
836
854
  /**
837
- * 导入坐席
855
+ * Call AssignUsers to import one or more RAM users into a specified instance. After the import, the RAM users become agents in the instance.
856
+ *
857
+ * @remarks
858
+ * Accounts with RAM permissions can view all RAM users under an Alibaba Cloud account in the RAM console. You can access the RAM console at https\\://ram.console.aliyun.com/users.
838
859
  *
839
860
  * @deprecated OpenAPI AssignUsers is deprecated, please use CCC::2020-07-01::ImportRamUsers instead.
840
861
  *
@@ -880,7 +901,10 @@ class Client extends openapi_core_1.default {
880
901
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.AssignUsersResponse({}));
881
902
  }
882
903
  /**
883
- * 导入坐席
904
+ * Call AssignUsers to import one or more RAM users into a specified instance. After the import, the RAM users become agents in the instance.
905
+ *
906
+ * @remarks
907
+ * Accounts with RAM permissions can view all RAM users under an Alibaba Cloud account in the RAM console. You can access the RAM console at https\\://ram.console.aliyun.com/users.
884
908
  *
885
909
  * @deprecated OpenAPI AssignUsers is deprecated, please use CCC::2020-07-01::ImportRamUsers instead.
886
910
  *
@@ -893,7 +917,7 @@ class Client extends openapi_core_1.default {
893
917
  return await this.assignUsersWithOptions(request, runtime);
894
918
  }
895
919
  /**
896
- * BargeInCall
920
+ * You can invoke BargeInCall to forcibly insert into an ongoing call associated with a specified call ID under a specified instance. After the forced insertion succeeds, the original two-party call becomes a three-party conference call.
897
921
  *
898
922
  * @param request - BargeInCallRequest
899
923
  * @param runtime - runtime options for this request RuntimeOptions
@@ -937,7 +961,7 @@ class Client extends openapi_core_1.default {
937
961
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.BargeInCallResponse({}));
938
962
  }
939
963
  /**
940
- * BargeInCall
964
+ * You can invoke BargeInCall to forcibly insert into an ongoing call associated with a specified call ID under a specified instance. After the forced insertion succeeds, the original two-party call becomes a three-party conference call.
941
965
  *
942
966
  * @param request - BargeInCallRequest
943
967
  * @returns BargeInCallResponse
@@ -947,7 +971,7 @@ class Client extends openapi_core_1.default {
947
971
  return await this.bargeInCallWithOptions(request, runtime);
948
972
  }
949
973
  /**
950
- * 盲转
974
+ * Directly transfer a call to another agent, a skill group queue, or an external number. Direct transfer is also known as blind transfer or single-step transfer.
951
975
  *
952
976
  * @param request - BlindTransferRequest
953
977
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1024,7 +1048,7 @@ class Client extends openapi_core_1.default {
1024
1048
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.BlindTransferResponse({}));
1025
1049
  }
1026
1050
  /**
1027
- * 盲转
1051
+ * Directly transfer a call to another agent, a skill group queue, or an external number. Direct transfer is also known as blind transfer or single-step transfer.
1028
1052
  *
1029
1053
  * @param request - BlindTransferRequest
1030
1054
  * @returns BlindTransferResponse
@@ -1097,7 +1121,7 @@ class Client extends openapi_core_1.default {
1097
1121
  return await this.bridgeRtcCallWithOptions(request, runtime);
1098
1122
  }
1099
1123
  /**
1100
- * 关注转-取消
1124
+ * You can invoke the CancelAttendedTransfer API to cancel an attended transfer. You can call this API at any time after initiating the attended transfer and before completing it, even if the transferee has already answered the call.
1101
1125
  *
1102
1126
  * @param request - CancelAttendedTransferRequest
1103
1127
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1135,7 +1159,7 @@ class Client extends openapi_core_1.default {
1135
1159
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CancelAttendedTransferResponse({}));
1136
1160
  }
1137
1161
  /**
1138
- * 关注转-取消
1162
+ * You can invoke the CancelAttendedTransfer API to cancel an attended transfer. You can call this API at any time after initiating the attended transfer and before completing it, even if the transferee has already answered the call.
1139
1163
  *
1140
1164
  * @param request - CancelAttendedTransferRequest
1141
1165
  * @returns CancelAttendedTransferResponse
@@ -1145,7 +1169,7 @@ class Client extends openapi_core_1.default {
1145
1169
  return await this.cancelAttendedTransferWithOptions(request, runtime);
1146
1170
  }
1147
1171
  /**
1148
- * 修改隐身状态(等同于仅外呼场景)
1172
+ * Changes an agent\\"s status to invisible. This is equivalent to the outbound-only mode.
1149
1173
  *
1150
1174
  * @param request - ChangeVisibilityRequest
1151
1175
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1180,7 +1204,7 @@ class Client extends openapi_core_1.default {
1180
1204
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ChangeVisibilityResponse({}));
1181
1205
  }
1182
1206
  /**
1183
- * 修改隐身状态(等同于仅外呼场景)
1207
+ * Changes an agent\\"s status to invisible. This is equivalent to the outbound-only mode.
1184
1208
  *
1185
1209
  * @param request - ChangeVisibilityRequest
1186
1210
  * @returns ChangeVisibilityResponse
@@ -1190,7 +1214,7 @@ class Client extends openapi_core_1.default {
1190
1214
  return await this.changeVisibilityWithOptions(request, runtime);
1191
1215
  }
1192
1216
  /**
1193
- * 修改坐席工作模式
1217
+ * You can invoke ChangeWorkMode to change the agent\\"s work mode.
1194
1218
  *
1195
1219
  * @param request - ChangeWorkModeRequest
1196
1220
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1234,7 +1258,7 @@ class Client extends openapi_core_1.default {
1234
1258
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ChangeWorkModeResponse({}));
1235
1259
  }
1236
1260
  /**
1237
- * 修改坐席工作模式
1261
+ * You can invoke ChangeWorkMode to change the agent\\"s work mode.
1238
1262
  *
1239
1263
  * @param request - ChangeWorkModeRequest
1240
1264
  * @returns ChangeWorkModeResponse
@@ -1244,7 +1268,7 @@ class Client extends openapi_core_1.default {
1244
1268
  return await this.changeWorkModeWithOptions(request, runtime);
1245
1269
  }
1246
1270
  /**
1247
- * 认领电话
1271
+ * Call the `ClaimCall` API to assign a call to an agent.
1248
1272
  *
1249
1273
  * @param request - ClaimCallRequest
1250
1274
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1288,7 +1312,7 @@ class Client extends openapi_core_1.default {
1288
1312
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ClaimCallResponse({}));
1289
1313
  }
1290
1314
  /**
1291
- * 认领电话
1315
+ * Call the `ClaimCall` API to assign a call to an agent.
1292
1316
  *
1293
1317
  * @param request - ClaimCallRequest
1294
1318
  * @returns ClaimCallResponse
@@ -1298,6 +1322,8 @@ class Client extends openapi_core_1.default {
1298
1322
  return await this.claimCallWithOptions(request, runtime);
1299
1323
  }
1300
1324
  /**
1325
+ * You can call ClaimChat to claim the chat for a specified Job ID in a specified instance.
1326
+ *
1301
1327
  * @param request - ClaimChatRequest
1302
1328
  * @param runtime - runtime options for this request RuntimeOptions
1303
1329
  * @returns ClaimChatResponse
@@ -1331,6 +1357,8 @@ class Client extends openapi_core_1.default {
1331
1357
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ClaimChatResponse({}));
1332
1358
  }
1333
1359
  /**
1360
+ * You can call ClaimChat to claim the chat for a specified Job ID in a specified instance.
1361
+ *
1334
1362
  * @param request - ClaimChatRequest
1335
1363
  * @returns ClaimChatResponse
1336
1364
  */
@@ -1339,7 +1367,7 @@ class Client extends openapi_core_1.default {
1339
1367
  return await this.claimChatWithOptions(request, runtime);
1340
1368
  }
1341
1369
  /**
1342
- * 辅导
1370
+ * You can invoke CoachCall to coach a specified agent in a specified call (identified by a call ID) under a specified instance. During the coaching session, the coached agent can hear the coach\\"s voice, but the customer cannot hear the coach\\"s voice.
1343
1371
  *
1344
1372
  * @param request - CoachCallRequest
1345
1373
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1383,7 +1411,7 @@ class Client extends openapi_core_1.default {
1383
1411
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CoachCallResponse({}));
1384
1412
  }
1385
1413
  /**
1386
- * 辅导
1414
+ * You can invoke CoachCall to coach a specified agent in a specified call (identified by a call ID) under a specified instance. During the coaching session, the coached agent can hear the coach\\"s voice, but the customer cannot hear the coach\\"s voice.
1387
1415
  *
1388
1416
  * @param request - CoachCallRequest
1389
1417
  * @returns CoachCallResponse
@@ -1393,7 +1421,7 @@ class Client extends openapi_core_1.default {
1393
1421
  return await this.coachCallWithOptions(request, runtime);
1394
1422
  }
1395
1423
  /**
1396
- * 提交ivr流程
1424
+ * Commits a contact flow.
1397
1425
  *
1398
1426
  * @param request - CommitContactFlowRequest
1399
1427
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1434,7 +1462,7 @@ class Client extends openapi_core_1.default {
1434
1462
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CommitContactFlowResponse({}));
1435
1463
  }
1436
1464
  /**
1437
- * 提交ivr流程
1465
+ * Commits a contact flow.
1438
1466
  *
1439
1467
  * @param request - CommitContactFlowRequest
1440
1468
  * @returns CommitContactFlowResponse
@@ -1444,7 +1472,7 @@ class Client extends openapi_core_1.default {
1444
1472
  return await this.commitContactFlowWithOptions(request, runtime);
1445
1473
  }
1446
1474
  /**
1447
- * 关注转-完成
1475
+ * You can invoke CompleteAttendedTransfer to complete a consultative transfer.
1448
1476
  *
1449
1477
  * @param request - CompleteAttendedTransferRequest
1450
1478
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1482,7 +1510,7 @@ class Client extends openapi_core_1.default {
1482
1510
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CompleteAttendedTransferResponse({}));
1483
1511
  }
1484
1512
  /**
1485
- * 关注转-完成
1513
+ * You can invoke CompleteAttendedTransfer to complete a consultative transfer.
1486
1514
  *
1487
1515
  * @param request - CompleteAttendedTransferRequest
1488
1516
  * @returns CompleteAttendedTransferResponse
@@ -1492,7 +1520,7 @@ class Client extends openapi_core_1.default {
1492
1520
  return await this.completeAttendedTransferWithOptions(request, runtime);
1493
1521
  }
1494
1522
  /**
1495
- * 创建媒体文件
1523
+ * You can invoke CreateAudioFile to create an audio resource under a specified instance. The created audio resource can be used in the instance, such as selecting the audio file for playback during IVR.
1496
1524
  *
1497
1525
  * @param request - CreateAudioFileRequest
1498
1526
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1533,7 +1561,7 @@ class Client extends openapi_core_1.default {
1533
1561
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateAudioFileResponse({}));
1534
1562
  }
1535
1563
  /**
1536
- * 创建媒体文件
1564
+ * You can invoke CreateAudioFile to create an audio resource under a specified instance. The created audio resource can be used in the instance, such as selecting the audio file for playback during IVR.
1537
1565
  *
1538
1566
  * @param request - CreateAudioFileRequest
1539
1567
  * @returns CreateAudioFileResponse
@@ -1543,7 +1571,7 @@ class Client extends openapi_core_1.default {
1543
1571
  return await this.createAudioFileWithOptions(request, runtime);
1544
1572
  }
1545
1573
  /**
1546
- * 创建会话小结
1574
+ * Use the CreateCallSummary operation to create a call summary.
1547
1575
  *
1548
1576
  * @param request - CreateCallSummaryRequest
1549
1577
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1581,7 +1609,7 @@ class Client extends openapi_core_1.default {
1581
1609
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateCallSummaryResponse({}));
1582
1610
  }
1583
1611
  /**
1584
- * 创建会话小结
1612
+ * Use the CreateCallSummary operation to create a call summary.
1585
1613
  *
1586
1614
  * @param request - CreateCallSummaryRequest
1587
1615
  * @returns CreateCallSummaryResponse
@@ -1591,7 +1619,7 @@ class Client extends openapi_core_1.default {
1591
1619
  return await this.createCallSummaryWithOptions(request, runtime);
1592
1620
  }
1593
1621
  /**
1594
- * 批量创建号码标签
1622
+ * You can invoke CreateCallTags to create multiple call tags under a specified instance.
1595
1623
  *
1596
1624
  * @param request - CreateCallTagsRequest
1597
1625
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1623,7 +1651,7 @@ class Client extends openapi_core_1.default {
1623
1651
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateCallTagsResponse({}));
1624
1652
  }
1625
1653
  /**
1626
- * 批量创建号码标签
1654
+ * You can invoke CreateCallTags to create multiple call tags under a specified instance.
1627
1655
  *
1628
1656
  * @param request - CreateCallTagsRequest
1629
1657
  * @returns CreateCallTagsResponse
@@ -1633,7 +1661,7 @@ class Client extends openapi_core_1.default {
1633
1661
  return await this.createCallTagsWithOptions(request, runtime);
1634
1662
  }
1635
1663
  /**
1636
- * 创建预测式外呼活动
1664
+ * You can invoke CreateCampaign to create a predictive outbound calling activity under a specified instance.
1637
1665
  *
1638
1666
  * @param tmpReq - CreateCampaignRequest
1639
1667
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1724,7 +1752,7 @@ class Client extends openapi_core_1.default {
1724
1752
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateCampaignResponse({}));
1725
1753
  }
1726
1754
  /**
1727
- * 创建预测式外呼活动
1755
+ * You can invoke CreateCampaign to create a predictive outbound calling activity under a specified instance.
1728
1756
  *
1729
1757
  * @param request - CreateCampaignRequest
1730
1758
  * @returns CreateCampaignResponse
@@ -1775,7 +1803,7 @@ class Client extends openapi_core_1.default {
1775
1803
  return await this.createChatMediaUrlWithOptions(request, runtime);
1776
1804
  }
1777
1805
  /**
1778
- * 创建ivr流程
1806
+ * Creates an IVR flow.
1779
1807
  *
1780
1808
  * @param request - CreateContactFlowRequest
1781
1809
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1816,7 +1844,7 @@ class Client extends openapi_core_1.default {
1816
1844
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateContactFlowResponse({}));
1817
1845
  }
1818
1846
  /**
1819
- * 创建ivr流程
1847
+ * Creates an IVR flow.
1820
1848
  *
1821
1849
  * @param request - CreateContactFlowRequest
1822
1850
  * @returns CreateContactFlowResponse
@@ -1826,7 +1854,7 @@ class Client extends openapi_core_1.default {
1826
1854
  return await this.createContactFlowWithOptions(request, runtime);
1827
1855
  }
1828
1856
  /**
1829
- * 创建呼入控制号码
1857
+ * You can invoke CreateCustomCallTagging to create one or more inbound number tags under a specified instance.
1830
1858
  *
1831
1859
  * @deprecated OpenAPI CreateCustomCallTagging is deprecated, please use CCC::2020-07-01::CreateCustomCallTaggings instead.
1832
1860
  *
@@ -1860,7 +1888,7 @@ class Client extends openapi_core_1.default {
1860
1888
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateCustomCallTaggingResponse({}));
1861
1889
  }
1862
1890
  /**
1863
- * 创建呼入控制号码
1891
+ * You can invoke CreateCustomCallTagging to create one or more inbound number tags under a specified instance.
1864
1892
  *
1865
1893
  * @deprecated OpenAPI CreateCustomCallTagging is deprecated, please use CCC::2020-07-01::CreateCustomCallTaggings instead.
1866
1894
  *
@@ -1873,7 +1901,7 @@ class Client extends openapi_core_1.default {
1873
1901
  return await this.createCustomCallTaggingWithOptions(request, runtime);
1874
1902
  }
1875
1903
  /**
1876
- * 创建实例
1904
+ * Invoke CreateInstance to create a Cloud Contact Center instance.
1877
1905
  *
1878
1906
  * @param request - CreateInstanceRequest
1879
1907
  * @param runtime - runtime options for this request RuntimeOptions
@@ -1914,7 +1942,7 @@ class Client extends openapi_core_1.default {
1914
1942
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateInstanceResponse({}));
1915
1943
  }
1916
1944
  /**
1917
- * 创建实例
1945
+ * Invoke CreateInstance to create a Cloud Contact Center instance.
1918
1946
  *
1919
1947
  * @param request - CreateInstanceRequest
1920
1948
  * @returns CreateInstanceResponse
@@ -1976,7 +2004,7 @@ class Client extends openapi_core_1.default {
1976
2004
  return await this.createSchemaWithOptions(request, runtime);
1977
2005
  }
1978
2006
  /**
1979
- * 创建技能组
2007
+ * You can call CreateSkillGroup to create a skill group under a specified instance.
1980
2008
  *
1981
2009
  * @param request - CreateSkillGroupRequest
1982
2010
  * @param runtime - runtime options for this request RuntimeOptions
@@ -2017,7 +2045,7 @@ class Client extends openapi_core_1.default {
2017
2045
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateSkillGroupResponse({}));
2018
2046
  }
2019
2047
  /**
2020
- * 创建技能组
2048
+ * You can call CreateSkillGroup to create a skill group under a specified instance.
2021
2049
  *
2022
2050
  * @param request - CreateSkillGroupRequest
2023
2051
  * @returns CreateSkillGroupResponse
@@ -2027,6 +2055,8 @@ class Client extends openapi_core_1.default {
2027
2055
  return await this.createSkillGroupWithOptions(request, runtime);
2028
2056
  }
2029
2057
  /**
2058
+ * Use CreateTicket to create a ticket.
2059
+ *
2030
2060
  * @param request - CreateTicketRequest
2031
2061
  * @param runtime - runtime options for this request RuntimeOptions
2032
2062
  * @returns CreateTicketResponse
@@ -2072,6 +2102,8 @@ class Client extends openapi_core_1.default {
2072
2102
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateTicketResponse({}));
2073
2103
  }
2074
2104
  /**
2105
+ * Use CreateTicket to create a ticket.
2106
+ *
2075
2107
  * @param request - CreateTicketRequest
2076
2108
  * @returns CreateTicketResponse
2077
2109
  */
@@ -2080,7 +2112,10 @@ class Client extends openapi_core_1.default {
2080
2112
  return await this.createTicketWithOptions(request, runtime);
2081
2113
  }
2082
2114
  /**
2083
- * 创建坐席
2115
+ * Call the CreateUser operation to create a new agent in a specified instance.
2116
+ *
2117
+ * @remarks
2118
+ * Creating an agent is equivalent to creating a Resource Access Management (RAM) sub-account. Agents in Cloud Contact Center are mapped to RAM sub-accounts. Therefore, the parameters for creating an agent are similar to those for creating a RAM account. For example, LoginName is the logon name for the RAM account. Email is the email address associated with the RAM account. This email address receives an email containing the initial logon password for the RAM account.
2084
2119
  *
2085
2120
  * @param request - CreateUserRequest
2086
2121
  * @param runtime - runtime options for this request RuntimeOptions
@@ -2145,7 +2180,10 @@ class Client extends openapi_core_1.default {
2145
2180
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateUserResponse({}));
2146
2181
  }
2147
2182
  /**
2148
- * 创建坐席
2183
+ * Call the CreateUser operation to create a new agent in a specified instance.
2184
+ *
2185
+ * @remarks
2186
+ * Creating an agent is equivalent to creating a Resource Access Management (RAM) sub-account. Agents in Cloud Contact Center are mapped to RAM sub-accounts. Therefore, the parameters for creating an agent are similar to those for creating a RAM account. For example, LoginName is the logon name for the RAM account. Email is the email address associated with the RAM account. This email address receives an email containing the initial logon password for the RAM account.
2149
2187
  *
2150
2188
  * @param request - CreateUserRequest
2151
2189
  * @returns CreateUserResponse
@@ -2155,7 +2193,7 @@ class Client extends openapi_core_1.default {
2155
2193
  return await this.createUserWithOptions(request, runtime);
2156
2194
  }
2157
2195
  /**
2158
- * 删除语音文件
2196
+ * You can invoke DeleteAudioFile to delete the audio file associated with a specified audio resource ID under a specified instance.
2159
2197
  *
2160
2198
  * @param request - DeleteAudioFileRequest
2161
2199
  * @param runtime - runtime options for this request RuntimeOptions
@@ -2187,7 +2225,7 @@ class Client extends openapi_core_1.default {
2187
2225
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteAudioFileResponse({}));
2188
2226
  }
2189
2227
  /**
2190
- * 删除语音文件
2228
+ * You can invoke DeleteAudioFile to delete the audio file associated with a specified audio resource ID under a specified instance.
2191
2229
  *
2192
2230
  * @param request - DeleteAudioFileRequest
2193
2231
  * @returns DeleteAudioFileResponse
@@ -2197,7 +2235,7 @@ class Client extends openapi_core_1.default {
2197
2235
  return await this.deleteAudioFileWithOptions(request, runtime);
2198
2236
  }
2199
2237
  /**
2200
- * 删除号码标签
2238
+ * You can invoke DeleteCallTag to delete a phone number tag under a specified instance.
2201
2239
  *
2202
2240
  * @param request - DeleteCallTagRequest
2203
2241
  * @param runtime - runtime options for this request RuntimeOptions
@@ -2229,7 +2267,7 @@ class Client extends openapi_core_1.default {
2229
2267
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteCallTagResponse({}));
2230
2268
  }
2231
2269
  /**
2232
- * 删除号码标签
2270
+ * You can invoke DeleteCallTag to delete a phone number tag under a specified instance.
2233
2271
  *
2234
2272
  * @param request - DeleteCallTagRequest
2235
2273
  * @returns DeleteCallTagResponse
@@ -2239,7 +2277,7 @@ class Client extends openapi_core_1.default {
2239
2277
  return await this.deleteCallTagWithOptions(request, runtime);
2240
2278
  }
2241
2279
  /**
2242
- * 删除ivr流程
2280
+ * Deletes the specified contact flow.
2243
2281
  *
2244
2282
  * @param request - DeleteContactFlowRequest
2245
2283
  * @param runtime - runtime options for this request RuntimeOptions
@@ -2274,7 +2312,7 @@ class Client extends openapi_core_1.default {
2274
2312
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteContactFlowResponse({}));
2275
2313
  }
2276
2314
  /**
2277
- * 删除ivr流程
2315
+ * Deletes the specified contact flow.
2278
2316
  *
2279
2317
  * @param request - DeleteContactFlowRequest
2280
2318
  * @returns DeleteContactFlowResponse
@@ -2284,7 +2322,7 @@ class Client extends openapi_core_1.default {
2284
2322
  return await this.deleteContactFlowWithOptions(request, runtime);
2285
2323
  }
2286
2324
  /**
2287
- * 删除呼入控制号码
2325
+ * You can invoke DeleteCustomCallTagging to delete the inbound number tag associated with a specified number under a specified instance.
2288
2326
  *
2289
2327
  * @param request - DeleteCustomCallTaggingRequest
2290
2328
  * @param runtime - runtime options for this request RuntimeOptions
@@ -2316,7 +2354,7 @@ class Client extends openapi_core_1.default {
2316
2354
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteCustomCallTaggingResponse({}));
2317
2355
  }
2318
2356
  /**
2319
- * 删除呼入控制号码
2357
+ * You can invoke DeleteCustomCallTagging to delete the inbound number tag associated with a specified number under a specified instance.
2320
2358
  *
2321
2359
  * @param request - DeleteCustomCallTaggingRequest
2322
2360
  * @returns DeleteCustomCallTaggingResponse
@@ -2539,7 +2577,7 @@ class Client extends openapi_core_1.default {
2539
2577
  return await this.deleteSchemaPropertyWithOptions(request, runtime);
2540
2578
  }
2541
2579
  /**
2542
- * 删除技能组
2580
+ * Invoke DeleteSkillGroup to delete the skill group associated with the specified skill group ID under the specified instance.
2543
2581
  *
2544
2582
  * @param request - DeleteSkillGroupRequest
2545
2583
  * @param runtime - runtime options for this request RuntimeOptions
@@ -2574,7 +2612,7 @@ class Client extends openapi_core_1.default {
2574
2612
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteSkillGroupResponse({}));
2575
2613
  }
2576
2614
  /**
2577
- * 删除技能组
2615
+ * Invoke DeleteSkillGroup to delete the skill group associated with the specified skill group ID under the specified instance.
2578
2616
  *
2579
2617
  * @param request - DeleteSkillGroupRequest
2580
2618
  * @returns DeleteSkillGroupResponse
@@ -2584,6 +2622,8 @@ class Client extends openapi_core_1.default {
2584
2622
  return await this.deleteSkillGroupWithOptions(request, runtime);
2585
2623
  }
2586
2624
  /**
2625
+ * Deletes a specified ticket.
2626
+ *
2587
2627
  * @param request - DeleteTicketRequest
2588
2628
  * @param runtime - runtime options for this request RuntimeOptions
2589
2629
  * @returns DeleteTicketResponse
@@ -2614,6 +2654,8 @@ class Client extends openapi_core_1.default {
2614
2654
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteTicketResponse({}));
2615
2655
  }
2616
2656
  /**
2657
+ * Deletes a specified ticket.
2658
+ *
2617
2659
  * @param request - DeleteTicketRequest
2618
2660
  * @returns DeleteTicketResponse
2619
2661
  */
@@ -2622,6 +2664,8 @@ class Client extends openapi_core_1.default {
2622
2664
  return await this.deleteTicketWithOptions(request, runtime);
2623
2665
  }
2624
2666
  /**
2667
+ * Deletes a specified ticket template.
2668
+ *
2625
2669
  * @param request - DeleteTicketTemplateRequest
2626
2670
  * @param runtime - runtime options for this request RuntimeOptions
2627
2671
  * @returns DeleteTicketTemplateResponse
@@ -2652,6 +2696,8 @@ class Client extends openapi_core_1.default {
2652
2696
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteTicketTemplateResponse({}));
2653
2697
  }
2654
2698
  /**
2699
+ * Deletes a specified ticket template.
2700
+ *
2655
2701
  * @param request - DeleteTicketTemplateRequest
2656
2702
  * @returns DeleteTicketTemplateResponse
2657
2703
  */
@@ -2704,6 +2750,8 @@ class Client extends openapi_core_1.default {
2704
2750
  return await this.disableSchemaPropertyWithOptions(request, runtime);
2705
2751
  }
2706
2752
  /**
2753
+ * Use the DisableTicketTemplate operation to disable a ticket template. A disabled template cannot be selected when you create a new ticket.
2754
+ *
2707
2755
  * @param request - DisableTicketTemplateRequest
2708
2756
  * @param runtime - runtime options for this request RuntimeOptions
2709
2757
  * @returns DisableTicketTemplateResponse
@@ -2734,6 +2782,8 @@ class Client extends openapi_core_1.default {
2734
2782
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.DisableTicketTemplateResponse({}));
2735
2783
  }
2736
2784
  /**
2785
+ * Use the DisableTicketTemplate operation to disable a ticket template. A disabled template cannot be selected when you create a new ticket.
2786
+ *
2737
2787
  * @param request - DisableTicketTemplateRequest
2738
2788
  * @returns DisableTicketTemplateResponse
2739
2789
  */
@@ -2742,7 +2792,7 @@ class Client extends openapi_core_1.default {
2742
2792
  return await this.disableTicketTemplateWithOptions(request, runtime);
2743
2793
  }
2744
2794
  /**
2745
- * 废弃当前IVR流程
2795
+ * Revoke contact flow editing and discard the associated draft.
2746
2796
  *
2747
2797
  * @param request - DiscardEditingContactFlowRequest
2748
2798
  * @param runtime - runtime options for this request RuntimeOptions
@@ -2777,7 +2827,7 @@ class Client extends openapi_core_1.default {
2777
2827
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.DiscardEditingContactFlowResponse({}));
2778
2828
  }
2779
2829
  /**
2780
- * 废弃当前IVR流程
2830
+ * Revoke contact flow editing and discard the associated draft.
2781
2831
  *
2782
2832
  * @param request - DiscardEditingContactFlowRequest
2783
2833
  * @returns DiscardEditingContactFlowResponse
@@ -2831,6 +2881,8 @@ class Client extends openapi_core_1.default {
2831
2881
  return await this.enableSchemaPropertyWithOptions(request, runtime);
2832
2882
  }
2833
2883
  /**
2884
+ * The EnableTicketTemplate operation publishes a ticket template. Published ticket templates can be used to create tickets.
2885
+ *
2834
2886
  * @param request - EnableTicketTemplateRequest
2835
2887
  * @param runtime - runtime options for this request RuntimeOptions
2836
2888
  * @returns EnableTicketTemplateResponse
@@ -2861,6 +2913,8 @@ class Client extends openapi_core_1.default {
2861
2913
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.EnableTicketTemplateResponse({}));
2862
2914
  }
2863
2915
  /**
2916
+ * The EnableTicketTemplate operation publishes a ticket template. Published ticket templates can be used to create tickets.
2917
+ *
2864
2918
  * @param request - EnableTicketTemplateRequest
2865
2919
  * @returns EnableTicketTemplateResponse
2866
2920
  */
@@ -2869,7 +2923,7 @@ class Client extends openapi_core_1.default {
2869
2923
  return await this.enableTicketTemplateWithOptions(request, runtime);
2870
2924
  }
2871
2925
  /**
2872
- * 结束会议
2926
+ * You can invoke EndConference to make the specified agent exit the call associated with the specified call ID under the specified instance. The call must be in a conference state.
2873
2927
  *
2874
2928
  * @param request - EndConferenceRequest
2875
2929
  * @param runtime - runtime options for this request RuntimeOptions
@@ -2904,7 +2958,7 @@ class Client extends openapi_core_1.default {
2904
2958
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.EndConferenceResponse({}));
2905
2959
  }
2906
2960
  /**
2907
- * 结束会议
2961
+ * You can invoke EndConference to make the specified agent exit the call associated with the specified call ID under the specified instance. The call must be in a conference state.
2908
2962
  *
2909
2963
  * @param request - EndConferenceRequest
2910
2964
  * @returns EndConferenceResponse
@@ -2955,7 +3009,7 @@ class Client extends openapi_core_1.default {
2955
3009
  return await this.exportContactFlowWithOptions(request, runtime);
2956
3010
  }
2957
3011
  /**
2958
- * 导出全部呼入号码标签
3012
+ * You can invoke ExportCustomCallTagging to export all inbound number tags under a specified instance.
2959
3013
  *
2960
3014
  * @deprecated OpenAPI ExportCustomCallTagging is deprecated, please use CCC::2020-07-01::ExportCustomCallTaggings instead.
2961
3015
  *
@@ -2986,7 +3040,7 @@ class Client extends openapi_core_1.default {
2986
3040
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ExportCustomCallTaggingResponse({}));
2987
3041
  }
2988
3042
  /**
2989
- * 导出全部呼入号码标签
3043
+ * You can invoke ExportCustomCallTagging to export all inbound number tags under a specified instance.
2990
3044
  *
2991
3045
  * @deprecated OpenAPI ExportCustomCallTagging is deprecated, please use CCC::2020-07-01::ExportCustomCallTaggings instead.
2992
3046
  *
@@ -2999,7 +3053,7 @@ class Client extends openapi_core_1.default {
2999
3053
  return await this.exportCustomCallTaggingWithOptions(request, runtime);
3000
3054
  }
3001
3055
  /**
3002
- * 导出黑名单号码
3056
+ * The ExportDoNotCallNumbers operation exports a filtered list of do-not-call numbers from a specified instance.
3003
3057
  *
3004
3058
  * @param request - ExportDoNotCallNumbersRequest
3005
3059
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3034,7 +3088,7 @@ class Client extends openapi_core_1.default {
3034
3088
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ExportDoNotCallNumbersResponse({}));
3035
3089
  }
3036
3090
  /**
3037
- * 导出黑名单号码
3091
+ * The ExportDoNotCallNumbers operation exports a filtered list of do-not-call numbers from a specified instance.
3038
3092
  *
3039
3093
  * @param request - ExportDoNotCallNumbersRequest
3040
3094
  * @returns ExportDoNotCallNumbersResponse
@@ -3044,6 +3098,8 @@ class Client extends openapi_core_1.default {
3044
3098
  return await this.exportDoNotCallNumbersWithOptions(request, runtime);
3045
3099
  }
3046
3100
  /**
3101
+ * Use the FinishTicketTask operation to process tickets.
3102
+ *
3047
3103
  * @param request - FinishTicketTaskRequest
3048
3104
  * @param runtime - runtime options for this request RuntimeOptions
3049
3105
  * @returns FinishTicketTaskResponse
@@ -3080,6 +3136,8 @@ class Client extends openapi_core_1.default {
3080
3136
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.FinishTicketTaskResponse({}));
3081
3137
  }
3082
3138
  /**
3139
+ * Use the FinishTicketTask operation to process tickets.
3140
+ *
3083
3141
  * @param request - FinishTicketTaskRequest
3084
3142
  * @returns FinishTicketTaskResponse
3085
3143
  */
@@ -3124,7 +3182,7 @@ class Client extends openapi_core_1.default {
3124
3182
  return await this.getAccessChannelOfStagingWithOptions(request, runtime);
3125
3183
  }
3126
3184
  /**
3127
- * 获取音频文件
3185
+ * Invoke GetAudioFile to obtain the audio file information corresponding to a specified audio resource ID under a specified instance.
3128
3186
  *
3129
3187
  * @param request - GetAudioFileRequest
3130
3188
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3156,7 +3214,7 @@ class Client extends openapi_core_1.default {
3156
3214
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetAudioFileResponse({}));
3157
3215
  }
3158
3216
  /**
3159
- * 获取音频文件
3217
+ * Invoke GetAudioFile to obtain the audio file information corresponding to a specified audio resource ID under a specified instance.
3160
3218
  *
3161
3219
  * @param request - GetAudioFileRequest
3162
3220
  * @returns GetAudioFileResponse
@@ -3166,7 +3224,7 @@ class Client extends openapi_core_1.default {
3166
3224
  return await this.getAudioFileWithOptions(request, runtime);
3167
3225
  }
3168
3226
  /**
3169
- * 获取录音文件下载链接
3227
+ * Invoke GetAudioFileDownloadUrl to obtain the OSS download link for a specified audio resource under a specified instance.
3170
3228
  *
3171
3229
  * @param request - GetAudioFileDownloadUrlRequest
3172
3230
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3198,7 +3256,7 @@ class Client extends openapi_core_1.default {
3198
3256
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetAudioFileDownloadUrlResponse({}));
3199
3257
  }
3200
3258
  /**
3201
- * 获取录音文件下载链接
3259
+ * Invoke GetAudioFileDownloadUrl to obtain the OSS download link for a specified audio resource under a specified instance.
3202
3260
  *
3203
3261
  * @param request - GetAudioFileDownloadUrlRequest
3204
3262
  * @returns GetAudioFileDownloadUrlResponse
@@ -3208,7 +3266,7 @@ class Client extends openapi_core_1.default {
3208
3266
  return await this.getAudioFileDownloadUrlWithOptions(request, runtime);
3209
3267
  }
3210
3268
  /**
3211
- * 获取录音文件上传参数
3269
+ * Invoke the GetAudioFileUploadParameters API to obtain audio file upload parameters. Before creating an audio file, you must first call this API to retrieve the upload parameters and then call CreateAudioFile to create the audio file. This API is typically invoked by the default public cloud CRM system provided by Cloud Contact Center. It is not recommended for integration customers to call this API directly, because file upload must be performed through a Page operation first; only after the upload is complete can the GetAudioFileUploadParameters API be called.
3212
3270
  *
3213
3271
  * @param request - GetAudioFileUploadParametersRequest
3214
3272
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3240,7 +3298,7 @@ class Client extends openapi_core_1.default {
3240
3298
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetAudioFileUploadParametersResponse({}));
3241
3299
  }
3242
3300
  /**
3243
- * 获取录音文件上传参数
3301
+ * Invoke the GetAudioFileUploadParameters API to obtain audio file upload parameters. Before creating an audio file, you must first call this API to retrieve the upload parameters and then call CreateAudioFile to create the audio file. This API is typically invoked by the default public cloud CRM system provided by Cloud Contact Center. It is not recommended for integration customers to call this API directly, because file upload must be performed through a Page operation first; only after the upload is complete can the GetAudioFileUploadParameters API be called.
3244
3302
  *
3245
3303
  * @param request - GetAudioFileUploadParametersRequest
3246
3304
  * @returns GetAudioFileUploadParametersResponse
@@ -3250,7 +3308,7 @@ class Client extends openapi_core_1.default {
3250
3308
  return await this.getAudioFileUploadParametersWithOptions(request, runtime);
3251
3309
  }
3252
3310
  /**
3253
- * 通话记录详情
3311
+ * You can invoke the GetCallDetailRecord operation to retrieve call details for a specific call ID within a specific instance.
3254
3312
  *
3255
3313
  * @param request - GetCallDetailRecordRequest
3256
3314
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3282,7 +3340,7 @@ class Client extends openapi_core_1.default {
3282
3340
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetCallDetailRecordResponse({}));
3283
3341
  }
3284
3342
  /**
3285
- * 通话记录详情
3343
+ * You can invoke the GetCallDetailRecord operation to retrieve call details for a specific call ID within a specific instance.
3286
3344
  *
3287
3345
  * @param request - GetCallDetailRecordRequest
3288
3346
  * @returns GetCallDetailRecordResponse
@@ -3292,7 +3350,7 @@ class Client extends openapi_core_1.default {
3292
3350
  return await this.getCallDetailRecordWithOptions(request, runtime);
3293
3351
  }
3294
3352
  /**
3295
- * 获取预测式外呼活动信息
3353
+ * Gets a predictive outbound campaign by its ID from a specified instance.
3296
3354
  *
3297
3355
  * @param request - GetCampaignRequest
3298
3356
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3324,7 +3382,7 @@ class Client extends openapi_core_1.default {
3324
3382
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetCampaignResponse({}));
3325
3383
  }
3326
3384
  /**
3327
- * 获取预测式外呼活动信息
3385
+ * Gets a predictive outbound campaign by its ID from a specified instance.
3328
3386
  *
3329
3387
  * @param request - GetCampaignRequest
3330
3388
  * @returns GetCampaignResponse
@@ -3334,7 +3392,7 @@ class Client extends openapi_core_1.default {
3334
3392
  return await this.getCampaignWithOptions(request, runtime);
3335
3393
  }
3336
3394
  /**
3337
- * 获取预测试外呼号码配置文件上传链接
3395
+ * Invoke GetCaseFileUploadUrl to obtain the OSS upload parameters for a predictive outbound calling list file under a specified instance. When creating a predictive outbound calling Activity by importing a file, you must first invoke this API to retrieve the file upload parameters and then invoke the CreateCampaign API.
3338
3396
  *
3339
3397
  * @param request - GetCaseFileUploadUrlRequest
3340
3398
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3366,7 +3424,7 @@ class Client extends openapi_core_1.default {
3366
3424
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetCaseFileUploadUrlResponse({}));
3367
3425
  }
3368
3426
  /**
3369
- * 获取预测试外呼号码配置文件上传链接
3427
+ * Invoke GetCaseFileUploadUrl to obtain the OSS upload parameters for a predictive outbound calling list file under a specified instance. When creating a predictive outbound calling Activity by importing a file, you must first invoke this API to retrieve the file upload parameters and then invoke the CreateCampaign API.
3370
3428
  *
3371
3429
  * @param request - GetCaseFileUploadUrlRequest
3372
3430
  * @returns GetCaseFileUploadUrlResponse
@@ -3417,6 +3475,8 @@ class Client extends openapi_core_1.default {
3417
3475
  return await this.getChatMediaUrlWithOptions(request, runtime);
3418
3476
  }
3419
3477
  /**
3478
+ * Use GetChatRoutingProfile to retrieve the chat routing configuration.
3479
+ *
3420
3480
  * @param request - GetChatRoutingProfileRequest
3421
3481
  * @param runtime - runtime options for this request RuntimeOptions
3422
3482
  * @returns GetChatRoutingProfileResponse
@@ -3444,6 +3504,8 @@ class Client extends openapi_core_1.default {
3444
3504
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetChatRoutingProfileResponse({}));
3445
3505
  }
3446
3506
  /**
3507
+ * Use GetChatRoutingProfile to retrieve the chat routing configuration.
3508
+ *
3447
3509
  * @param request - GetChatRoutingProfileRequest
3448
3510
  * @returns GetChatRoutingProfileResponse
3449
3511
  */
@@ -3452,7 +3514,7 @@ class Client extends openapi_core_1.default {
3452
3514
  return await this.getChatRoutingProfileWithOptions(request, runtime);
3453
3515
  }
3454
3516
  /**
3455
- * 获取ivr流程信息
3517
+ * Retrieve a specified contact flow.
3456
3518
  *
3457
3519
  * @param request - GetContactFlowRequest
3458
3520
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3487,7 +3549,7 @@ class Client extends openapi_core_1.default {
3487
3549
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetContactFlowResponse({}));
3488
3550
  }
3489
3551
  /**
3490
- * 获取ivr流程信息
3552
+ * Retrieve a specified contact flow.
3491
3553
  *
3492
3554
  * @param request - GetContactFlowRequest
3493
3555
  * @returns GetContactFlowResponse
@@ -3497,7 +3559,7 @@ class Client extends openapi_core_1.default {
3497
3559
  return await this.getContactFlowWithOptions(request, runtime);
3498
3560
  }
3499
3561
  /**
3500
- * 获取通话文本信息
3562
+ * Call GetConversationDetail to obtain the conversation details for the call corresponding to the specified contact ID within the specified instance. The instance and skill group must have quality inspection push enabled to obtain these details.
3501
3563
  *
3502
3564
  * @param request - GetConversationDetailRequest
3503
3565
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3532,7 +3594,7 @@ class Client extends openapi_core_1.default {
3532
3594
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetConversationDetailResponse({}));
3533
3595
  }
3534
3596
  /**
3535
- * 获取通话文本信息
3597
+ * Call GetConversationDetail to obtain the conversation details for the call corresponding to the specified contact ID within the specified instance. The instance and skill group must have quality inspection push enabled to obtain these details.
3536
3598
  *
3537
3599
  * @param request - GetConversationDetailRequest
3538
3600
  * @returns GetConversationDetailResponse
@@ -3584,7 +3646,7 @@ class Client extends openapi_core_1.default {
3584
3646
  return await this.getDataChannelCredentialsWithOptions(request, runtime);
3585
3647
  }
3586
3648
  /**
3587
- * 获取黑名单文件上传地址
3649
+ * Invoke GetDoNotCallFileUploadParameters to obtain the upload parameters for a do-not-call file. When importing prohibited outbound call numbers through a file, you must first invoke this API to upload the do-not-call number file to the public OSS space of Cloud Contact Center, and then invoke ImportDoNotCallNumbers to execute the import.
3588
3650
  *
3589
3651
  * @param request - GetDoNotCallFileUploadParametersRequest
3590
3652
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3616,7 +3678,7 @@ class Client extends openapi_core_1.default {
3616
3678
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetDoNotCallFileUploadParametersResponse({}));
3617
3679
  }
3618
3680
  /**
3619
- * 获取黑名单文件上传地址
3681
+ * Invoke GetDoNotCallFileUploadParameters to obtain the upload parameters for a do-not-call file. When importing prohibited outbound call numbers through a file, you must first invoke this API to upload the do-not-call number file to the public OSS space of Cloud Contact Center, and then invoke ImportDoNotCallNumbers to execute the import.
3620
3682
  *
3621
3683
  * @param request - GetDoNotCallFileUploadParametersRequest
3622
3684
  * @returns GetDoNotCallFileUploadParametersResponse
@@ -3667,7 +3729,7 @@ class Client extends openapi_core_1.default {
3667
3729
  return await this.getDocumentUploadParametersWithOptions(request, runtime);
3668
3730
  }
3669
3731
  /**
3670
- * 获取早媒体音频
3732
+ * Retrieve early-media audio recordings for a call in a specified Cloud Contact Center instance.
3671
3733
  *
3672
3734
  * @param request - GetEarlyMediaRecordingRequest
3673
3735
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3699,7 +3761,7 @@ class Client extends openapi_core_1.default {
3699
3761
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetEarlyMediaRecordingResponse({}));
3700
3762
  }
3701
3763
  /**
3702
- * 获取早媒体音频
3764
+ * Retrieve early-media audio recordings for a call in a specified Cloud Contact Center instance.
3703
3765
  *
3704
3766
  * @param request - GetEarlyMediaRecordingRequest
3705
3767
  * @returns GetEarlyMediaRecordingResponse
@@ -3709,7 +3771,7 @@ class Client extends openapi_core_1.default {
3709
3771
  return await this.getEarlyMediaRecordingWithOptions(request, runtime);
3710
3772
  }
3711
3773
  /**
3712
- * 统计呼入号码信息
3774
+ * Invoke GetHistoricalCallerReport to retrieve the historical inbound call report for a specified calling number under a specified instance.
3713
3775
  *
3714
3776
  * @param request - GetHistoricalCallerReportRequest
3715
3777
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3747,7 +3809,7 @@ class Client extends openapi_core_1.default {
3747
3809
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetHistoricalCallerReportResponse({}));
3748
3810
  }
3749
3811
  /**
3750
- * 统计呼入号码信息
3812
+ * Invoke GetHistoricalCallerReport to retrieve the historical inbound call report for a specified calling number under a specified instance.
3751
3813
  *
3752
3814
  * @param request - GetHistoricalCallerReportRequest
3753
3815
  * @returns GetHistoricalCallerReportResponse
@@ -3757,7 +3819,7 @@ class Client extends openapi_core_1.default {
3757
3819
  return await this.getHistoricalCallerReportWithOptions(request, runtime);
3758
3820
  }
3759
3821
  /**
3760
- * 获取预测式外呼活动历史报表
3822
+ * You can invoke the GetHistoricalCampaignReport API to retrieve the historical data report of a predictive outbound calling activity corresponding to a specified ID under a specified instance.
3761
3823
  *
3762
3824
  * @param request - GetHistoricalCampaignReportRequest
3763
3825
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3783,7 +3845,7 @@ class Client extends openapi_core_1.default {
3783
3845
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetHistoricalCampaignReportResponse({}));
3784
3846
  }
3785
3847
  /**
3786
- * 获取预测式外呼活动历史报表
3848
+ * You can invoke the GetHistoricalCampaignReport API to retrieve the historical data report of a predictive outbound calling activity corresponding to a specified ID under a specified instance.
3787
3849
  *
3788
3850
  * @param request - GetHistoricalCampaignReportRequest
3789
3851
  * @returns GetHistoricalCampaignReportResponse
@@ -3793,7 +3855,7 @@ class Client extends openapi_core_1.default {
3793
3855
  return await this.getHistoricalCampaignReportWithOptions(request, runtime);
3794
3856
  }
3795
3857
  /**
3796
- * 统计实例呼叫数据
3858
+ * You can invoke GetHistoricalInstanceReport to obtain the historical data report for a specified instance.
3797
3859
  *
3798
3860
  * @param request - GetHistoricalInstanceReportRequest
3799
3861
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3831,7 +3893,7 @@ class Client extends openapi_core_1.default {
3831
3893
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetHistoricalInstanceReportResponse({}));
3832
3894
  }
3833
3895
  /**
3834
- * 统计实例呼叫数据
3896
+ * You can invoke GetHistoricalInstanceReport to obtain the historical data report for a specified instance.
3835
3897
  *
3836
3898
  * @param request - GetHistoricalInstanceReportRequest
3837
3899
  * @returns GetHistoricalInstanceReportResponse
@@ -3841,7 +3903,7 @@ class Client extends openapi_core_1.default {
3841
3903
  return await this.getHistoricalInstanceReportWithOptions(request, runtime);
3842
3904
  }
3843
3905
  /**
3844
- * 获取实例信息
3906
+ * Retrieves the details of a Cloud Contact Center instance.
3845
3907
  *
3846
3908
  * @param request - GetInstanceRequest
3847
3909
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3870,7 +3932,7 @@ class Client extends openapi_core_1.default {
3870
3932
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetInstanceResponse({}));
3871
3933
  }
3872
3934
  /**
3873
- * 获取实例信息
3935
+ * Retrieves the details of a Cloud Contact Center instance.
3874
3936
  *
3875
3937
  * @param request - GetInstanceRequest
3876
3938
  * @returns GetInstanceResponse
@@ -3880,7 +3942,7 @@ class Client extends openapi_core_1.default {
3880
3942
  return await this.getInstanceWithOptions(request, runtime);
3881
3943
  }
3882
3944
  /**
3883
- * 统计实例呼叫信息
3945
+ * You can call GetInstanceTrendingReport to retrieve the trend report for a specified instance.
3884
3946
  *
3885
3947
  * @param request - GetInstanceTrendingReportRequest
3886
3948
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3918,7 +3980,7 @@ class Client extends openapi_core_1.default {
3918
3980
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetInstanceTrendingReportResponse({}));
3919
3981
  }
3920
3982
  /**
3921
- * 统计实例呼叫信息
3983
+ * You can call GetInstanceTrendingReport to retrieve the trend report for a specified instance.
3922
3984
  *
3923
3985
  * @param request - GetInstanceTrendingReportRequest
3924
3986
  * @returns GetInstanceTrendingReportResponse
@@ -3928,7 +3990,7 @@ class Client extends openapi_core_1.default {
3928
3990
  return await this.getInstanceTrendingReportWithOptions(request, runtime);
3929
3991
  }
3930
3992
  /**
3931
- * 获取IVR轨迹小结
3993
+ * Retrieve the IVR tracking summary.
3932
3994
  *
3933
3995
  * @param request - GetIvrTrackingSummaryRequest
3934
3996
  * @param runtime - runtime options for this request RuntimeOptions
@@ -3960,7 +4022,7 @@ class Client extends openapi_core_1.default {
3960
4022
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetIvrTrackingSummaryResponse({}));
3961
4023
  }
3962
4024
  /**
3963
- * 获取IVR轨迹小结
4025
+ * Retrieve the IVR tracking summary.
3964
4026
  *
3965
4027
  * @param request - GetIvrTrackingSummaryRequest
3966
4028
  * @returns GetIvrTrackingSummaryResponse
@@ -3970,7 +4032,7 @@ class Client extends openapi_core_1.default {
3970
4032
  return await this.getIvrTrackingSummaryWithOptions(request, runtime);
3971
4033
  }
3972
4034
  /**
3973
- * 获取登录信息
4035
+ * Invoke GetLoginDetails to obtain the agent\\"s logon information, including basic agent information, server address information, authentication information, and more. This API can only be invoked by the agent themselves; administrators are not permitted to invoke it on behalf of others.
3974
4036
  *
3975
4037
  * @param request - GetLoginDetailsRequest
3976
4038
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4005,7 +4067,7 @@ class Client extends openapi_core_1.default {
4005
4067
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetLoginDetailsResponse({}));
4006
4068
  }
4007
4069
  /**
4008
- * 获取登录信息
4070
+ * Invoke GetLoginDetails to obtain the agent\\"s logon information, including basic agent information, server address information, authentication information, and more. This API can only be invoked by the agent themselves; administrators are not permitted to invoke it on behalf of others.
4009
4071
  *
4010
4072
  * @param request - GetLoginDetailsRequest
4011
4073
  * @returns GetLoginDetailsResponse
@@ -4015,7 +4077,7 @@ class Client extends openapi_core_1.default {
4015
4077
  return await this.getLoginDetailsWithOptions(request, runtime);
4016
4078
  }
4017
4079
  /**
4018
- * 获取通话对应的录音, 用于播放和下载
4080
+ * You can invoke GetMonoRecording to obtain the single-track recording of a specified call under a specified instance. A single-track recording contains only one audio track, with both the agent-side and customer-side recordings merged into the same track in WAV format.
4019
4081
  *
4020
4082
  * @param request - GetMonoRecordingRequest
4021
4083
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4050,7 +4112,7 @@ class Client extends openapi_core_1.default {
4050
4112
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetMonoRecordingResponse({}));
4051
4113
  }
4052
4114
  /**
4053
- * 获取通话对应的录音, 用于播放和下载
4115
+ * You can invoke GetMonoRecording to obtain the single-track recording of a specified call under a specified instance. A single-track recording contains only one audio track, with both the agent-side and customer-side recordings merged into the same track in WAV format.
4054
4116
  *
4055
4117
  * @param request - GetMonoRecordingRequest
4056
4118
  * @returns GetMonoRecordingResponse
@@ -4060,7 +4122,7 @@ class Client extends openapi_core_1.default {
4060
4122
  return await this.getMonoRecordingWithOptions(request, runtime);
4061
4123
  }
4062
4124
  /**
4063
- * 获取通话对应的录音, 用于分轨或者质检
4125
+ * You can invoke GetMultiChannelRecording to obtain the multi-track recording of a specified call under a specified instance. In the multi-track recording, the agent\\"s and customer\\"s audio are distributed across different sound channels. During each playback, only one sound channel can be played, meaning you can hear only one party\\"s voice. The format is MKV.
4064
4126
  *
4065
4127
  * @param request - GetMultiChannelRecordingRequest
4066
4128
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4092,7 +4154,7 @@ class Client extends openapi_core_1.default {
4092
4154
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetMultiChannelRecordingResponse({}));
4093
4155
  }
4094
4156
  /**
4095
- * 获取通话对应的录音, 用于分轨或者质检
4157
+ * You can invoke GetMultiChannelRecording to obtain the multi-track recording of a specified call under a specified instance. In the multi-track recording, the agent\\"s and customer\\"s audio are distributed across different sound channels. During each playback, only one sound channel can be played, meaning you can hear only one party\\"s voice. The format is MKV.
4096
4158
  *
4097
4159
  * @param request - GetMultiChannelRecordingRequest
4098
4160
  * @returns GetMultiChannelRecordingResponse
@@ -4102,7 +4164,7 @@ class Client extends openapi_core_1.default {
4102
4164
  return await this.getMultiChannelRecordingWithOptions(request, runtime);
4103
4165
  }
4104
4166
  /**
4105
- * 查询号码归属地
4167
+ * Invoke the GetNumberLocation API to obtain number location information.
4106
4168
  *
4107
4169
  * @param request - GetNumberLocationRequest
4108
4170
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4134,7 +4196,7 @@ class Client extends openapi_core_1.default {
4134
4196
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetNumberLocationResponse({}));
4135
4197
  }
4136
4198
  /**
4137
- * 查询号码归属地
4199
+ * Invoke the GetNumberLocation API to obtain number location information.
4138
4200
  *
4139
4201
  * @param request - GetNumberLocationRequest
4140
4202
  * @returns GetNumberLocationResponse
@@ -4144,7 +4206,7 @@ class Client extends openapi_core_1.default {
4144
4206
  return await this.getNumberLocationWithOptions(request, runtime);
4145
4207
  }
4146
4208
  /**
4147
- * 获取预测式外呼实时状态
4209
+ * You can invoke GetRealtimeCampaignStats to retrieve real-time agent status data for a predictive outbound calling Activity with a specified ID under a specified instance.
4148
4210
  *
4149
4211
  * @param request - GetRealtimeCampaignStatsRequest
4150
4212
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4170,7 +4232,7 @@ class Client extends openapi_core_1.default {
4170
4232
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetRealtimeCampaignStatsResponse({}));
4171
4233
  }
4172
4234
  /**
4173
- * 获取预测式外呼实时状态
4235
+ * You can invoke GetRealtimeCampaignStats to retrieve real-time agent status data for a predictive outbound calling Activity with a specified ID under a specified instance.
4174
4236
  *
4175
4237
  * @param request - GetRealtimeCampaignStatsRequest
4176
4238
  * @returns GetRealtimeCampaignStatsResponse
@@ -4180,7 +4242,7 @@ class Client extends openapi_core_1.default {
4180
4242
  return await this.getRealtimeCampaignStatsWithOptions(request, runtime);
4181
4243
  }
4182
4244
  /**
4183
- * 实时查询实例状态信息
4245
+ * You can invoke GetRealtimeInstanceStates to obtain the real-time status of a specified instance.
4184
4246
  *
4185
4247
  * @param request - GetRealtimeInstanceStatesRequest
4186
4248
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4212,7 +4274,7 @@ class Client extends openapi_core_1.default {
4212
4274
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetRealtimeInstanceStatesResponse({}));
4213
4275
  }
4214
4276
  /**
4215
- * 实时查询实例状态信息
4277
+ * You can invoke GetRealtimeInstanceStates to obtain the real-time status of a specified instance.
4216
4278
  *
4217
4279
  * @param request - GetRealtimeInstanceStatesRequest
4218
4280
  * @returns GetRealtimeInstanceStatesResponse
@@ -4263,7 +4325,7 @@ class Client extends openapi_core_1.default {
4263
4325
  return await this.getSchemaWithOptions(request, runtime);
4264
4326
  }
4265
4327
  /**
4266
- * 查询技能组
4328
+ * You can invoke GetSkillGroup to obtain information about the skill group corresponding to a specified skill group ID under a specified instance.
4267
4329
  *
4268
4330
  * @param request - GetSkillGroupRequest
4269
4331
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4295,7 +4357,7 @@ class Client extends openapi_core_1.default {
4295
4357
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetSkillGroupResponse({}));
4296
4358
  }
4297
4359
  /**
4298
- * 查询技能组
4360
+ * You can invoke GetSkillGroup to obtain information about the skill group corresponding to a specified skill group ID under a specified instance.
4299
4361
  *
4300
4362
  * @param request - GetSkillGroupRequest
4301
4363
  * @returns GetSkillGroupResponse
@@ -4305,6 +4367,8 @@ class Client extends openapi_core_1.default {
4305
4367
  return await this.getSkillGroupWithOptions(request, runtime);
4306
4368
  }
4307
4369
  /**
4370
+ * Retrieves the content of a session summary template.
4371
+ *
4308
4372
  * @param request - GetSummaryTemplateRequest
4309
4373
  * @param runtime - runtime options for this request RuntimeOptions
4310
4374
  * @returns GetSummaryTemplateResponse
@@ -4335,6 +4399,8 @@ class Client extends openapi_core_1.default {
4335
4399
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetSummaryTemplateResponse({}));
4336
4400
  }
4337
4401
  /**
4402
+ * Retrieves the content of a session summary template.
4403
+ *
4338
4404
  * @param request - GetSummaryTemplateRequest
4339
4405
  * @returns GetSummaryTemplateResponse
4340
4406
  */
@@ -4343,6 +4409,8 @@ class Client extends openapi_core_1.default {
4343
4409
  return await this.getSummaryTemplateWithOptions(request, runtime);
4344
4410
  }
4345
4411
  /**
4412
+ * Retrieves information about a specific ticket.
4413
+ *
4346
4414
  * @param request - GetTicketRequest
4347
4415
  * @param runtime - runtime options for this request RuntimeOptions
4348
4416
  * @returns GetTicketResponse
@@ -4373,6 +4441,8 @@ class Client extends openapi_core_1.default {
4373
4441
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetTicketResponse({}));
4374
4442
  }
4375
4443
  /**
4444
+ * Retrieves information about a specific ticket.
4445
+ *
4376
4446
  * @param request - GetTicketRequest
4377
4447
  * @returns GetTicketResponse
4378
4448
  */
@@ -4381,6 +4451,8 @@ class Client extends openapi_core_1.default {
4381
4451
  return await this.getTicketWithOptions(request, runtime);
4382
4452
  }
4383
4453
  /**
4454
+ * You can call GetTicketSummaryReport to retrieve a summary of ticket statuses.
4455
+ *
4384
4456
  * @param request - GetTicketSummaryReportRequest
4385
4457
  * @param runtime - runtime options for this request RuntimeOptions
4386
4458
  * @returns GetTicketSummaryReportResponse
@@ -4438,6 +4510,8 @@ class Client extends openapi_core_1.default {
4438
4510
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetTicketSummaryReportResponse({}));
4439
4511
  }
4440
4512
  /**
4513
+ * You can call GetTicketSummaryReport to retrieve a summary of ticket statuses.
4514
+ *
4441
4515
  * @param request - GetTicketSummaryReportRequest
4442
4516
  * @returns GetTicketSummaryReportResponse
4443
4517
  */
@@ -4446,7 +4520,7 @@ class Client extends openapi_core_1.default {
4446
4520
  return await this.getTicketSummaryReportWithOptions(request, runtime);
4447
4521
  }
4448
4522
  /**
4449
- * 获取工单模版
4523
+ * Call GetTicketTemplate to retrieve ticket template definitions.
4450
4524
  *
4451
4525
  * @param request - GetTicketTemplateRequest
4452
4526
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4481,7 +4555,7 @@ class Client extends openapi_core_1.default {
4481
4555
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetTicketTemplateResponse({}));
4482
4556
  }
4483
4557
  /**
4484
- * 获取工单模版
4558
+ * Call GetTicketTemplate to retrieve ticket template definitions.
4485
4559
  *
4486
4560
  * @param request - GetTicketTemplateRequest
4487
4561
  * @returns GetTicketTemplateResponse
@@ -4491,7 +4565,7 @@ class Client extends openapi_core_1.default {
4491
4565
  return await this.getTicketTemplateWithOptions(request, runtime);
4492
4566
  }
4493
4567
  /**
4494
- * 获取TURN服务的临时用户名和密码
4568
+ * Call GetTurnCredentials to get the connection credentials for a Cloud Contact Center Point of Presence (PoP). These credentials include a username and password for authentication. Connecting to Cloud Contact Center through a PoP improves network quality and stability.
4495
4569
  *
4496
4570
  * @param request - GetTurnCredentialsRequest
4497
4571
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4523,7 +4597,7 @@ class Client extends openapi_core_1.default {
4523
4597
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetTurnCredentialsResponse({}));
4524
4598
  }
4525
4599
  /**
4526
- * 获取TURN服务的临时用户名和密码
4600
+ * Call GetTurnCredentials to get the connection credentials for a Cloud Contact Center Point of Presence (PoP). These credentials include a username and password for authentication. Connecting to Cloud Contact Center through a PoP improves network quality and stability.
4527
4601
  *
4528
4602
  * @param request - GetTurnCredentialsRequest
4529
4603
  * @returns GetTurnCredentialsResponse
@@ -4533,7 +4607,7 @@ class Client extends openapi_core_1.default {
4533
4607
  return await this.getTurnCredentialsWithOptions(request, runtime);
4534
4608
  }
4535
4609
  /**
4536
- * 获取可用的TURN服务器列表
4610
+ * Call GetTurnServerList to get a list of front-end access points for Alibaba Cloud Contact Center. Connecting through these access points improves network quality and stability.
4537
4611
  *
4538
4612
  * @param request - GetTurnServerListRequest
4539
4613
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4562,7 +4636,7 @@ class Client extends openapi_core_1.default {
4562
4636
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetTurnServerListResponse({}));
4563
4637
  }
4564
4638
  /**
4565
- * 获取可用的TURN服务器列表
4639
+ * Call GetTurnServerList to get a list of front-end access points for Alibaba Cloud Contact Center. Connecting through these access points improves network quality and stability.
4566
4640
  *
4567
4641
  * @param request - GetTurnServerListRequest
4568
4642
  * @returns GetTurnServerListResponse
@@ -4572,7 +4646,7 @@ class Client extends openapi_core_1.default {
4572
4646
  return await this.getTurnServerListWithOptions(request, runtime);
4573
4647
  }
4574
4648
  /**
4575
- * 获取质检参数
4649
+ * Obtain the parameters related to offline quality inspection audio files. Normally, if the Customer has configured the quality inspection feature in Cloud Contact Center, the audio files requiring offline quality inspection and their corresponding parameters are automatically passed to Intelligent Quality Inspection. You only need to invoke this API to obtain the parameters for pushing quality inspection recordings when the Customer has not configured the quality inspection feature in Cloud Contact Center and wishes to manually push Cloud Contact Center call recordings to the quality inspection system.
4576
4650
  *
4577
4651
  * @param request - GetUploadAudioDataParamsRequest
4578
4652
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4598,7 +4672,7 @@ class Client extends openapi_core_1.default {
4598
4672
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetUploadAudioDataParamsResponse({}));
4599
4673
  }
4600
4674
  /**
4601
- * 获取质检参数
4675
+ * Obtain the parameters related to offline quality inspection audio files. Normally, if the Customer has configured the quality inspection feature in Cloud Contact Center, the audio files requiring offline quality inspection and their corresponding parameters are automatically passed to Intelligent Quality Inspection. You only need to invoke this API to obtain the parameters for pushing quality inspection recordings when the Customer has not configured the quality inspection feature in Cloud Contact Center and wishes to manually push Cloud Contact Center call recordings to the quality inspection system.
4602
4676
  *
4603
4677
  * @param request - GetUploadAudioDataParamsRequest
4604
4678
  * @returns GetUploadAudioDataParamsResponse
@@ -4608,7 +4682,7 @@ class Client extends openapi_core_1.default {
4608
4682
  return await this.getUploadAudioDataParamsWithOptions(request, runtime);
4609
4683
  }
4610
4684
  /**
4611
- * 查询坐席
4685
+ * You can invoke GetUser to obtain the agent information corresponding to a specified agent ID under a specified instance.
4612
4686
  *
4613
4687
  * @param request - GetUserRequest
4614
4688
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4643,7 +4717,7 @@ class Client extends openapi_core_1.default {
4643
4717
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetUserResponse({}));
4644
4718
  }
4645
4719
  /**
4646
- * 查询坐席
4720
+ * You can invoke GetUser to obtain the agent information corresponding to a specified agent ID under a specified instance.
4647
4721
  *
4648
4722
  * @param request - GetUserRequest
4649
4723
  * @returns GetUserResponse
@@ -4689,6 +4763,8 @@ class Client extends openapi_core_1.default {
4689
4763
  return await this.getVideoWithOptions(request, runtime);
4690
4764
  }
4691
4765
  /**
4766
+ * Call GetVisitorLoginDetails to retrieve login, server address, and authentication information for network service visitors.
4767
+ *
4692
4768
  * @param request - GetVisitorLoginDetailsRequest
4693
4769
  * @param runtime - runtime options for this request RuntimeOptions
4694
4770
  * @returns GetVisitorLoginDetailsResponse
@@ -4725,6 +4801,8 @@ class Client extends openapi_core_1.default {
4725
4801
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetVisitorLoginDetailsResponse({}));
4726
4802
  }
4727
4803
  /**
4804
+ * Call GetVisitorLoginDetails to retrieve login, server address, and authentication information for network service visitors.
4805
+ *
4728
4806
  * @param request - GetVisitorLoginDetailsRequest
4729
4807
  * @returns GetVisitorLoginDetailsResponse
4730
4808
  */
@@ -4733,7 +4811,7 @@ class Client extends openapi_core_1.default {
4733
4811
  return await this.getVisitorLoginDetailsWithOptions(request, runtime);
4734
4812
  }
4735
4813
  /**
4736
- * 获取语音邮箱录音, 用于播放和下载
4814
+ * You can invoke GetVoicemailRecording to obtain the voicemail recording of a specified call under a specified instance. The recording is single-track and in WAV format.
4737
4815
  *
4738
4816
  * @param request - GetVoicemailRecordingRequest
4739
4817
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4765,7 +4843,7 @@ class Client extends openapi_core_1.default {
4765
4843
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetVoicemailRecordingResponse({}));
4766
4844
  }
4767
4845
  /**
4768
- * 获取语音邮箱录音, 用于播放和下载
4846
+ * You can invoke GetVoicemailRecording to obtain the voicemail recording of a specified call under a specified instance. The recording is single-track and in WAV format.
4769
4847
  *
4770
4848
  * @param request - GetVoicemailRecordingRequest
4771
4849
  * @returns GetVoicemailRecordingResponse
@@ -4775,7 +4853,7 @@ class Client extends openapi_core_1.default {
4775
4853
  return await this.getVoicemailRecordingWithOptions(request, runtime);
4776
4854
  }
4777
4855
  /**
4778
- * 保持通话
4856
+ * You can invoke HoldCall to hold the call associated with a specified call ID under a specified instance. After the call is held, it will be temporarily suspended, and the held party will hear hold music.
4779
4857
  *
4780
4858
  * @param request - HoldCallRequest
4781
4859
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4819,7 +4897,7 @@ class Client extends openapi_core_1.default {
4819
4897
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.HoldCallResponse({}));
4820
4898
  }
4821
4899
  /**
4822
- * 保持通话
4900
+ * You can invoke HoldCall to hold the call associated with a specified call ID under a specified instance. After the call is held, it will be temporarily suspended, and the held party will hear hold music.
4823
4901
  *
4824
4902
  * @param request - HoldCallRequest
4825
4903
  * @returns HoldCallResponse
@@ -4829,7 +4907,7 @@ class Client extends openapi_core_1.default {
4829
4907
  return await this.holdCallWithOptions(request, runtime);
4830
4908
  }
4831
4909
  /**
4832
- * 导入管理员
4910
+ * Imports one or more admins to a specified instance. The caller must have the `AliyunCCCFullAccess` permission, which you can grant in the RAM console.
4833
4911
  *
4834
4912
  * @param request - ImportAdminsRequest
4835
4913
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4861,7 +4939,7 @@ class Client extends openapi_core_1.default {
4861
4939
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ImportAdminsResponse({}));
4862
4940
  }
4863
4941
  /**
4864
- * 导入管理员
4942
+ * Imports one or more admins to a specified instance. The caller must have the `AliyunCCCFullAccess` permission, which you can grant in the RAM console.
4865
4943
  *
4866
4944
  * @param request - ImportAdminsRequest
4867
4945
  * @returns ImportAdminsResponse
@@ -4912,7 +4990,7 @@ class Client extends openapi_core_1.default {
4912
4990
  return await this.importContactFlowWithOptions(request, runtime);
4913
4991
  }
4914
4992
  /**
4915
- * 导入自有线路号码
4993
+ * Imports your organization’s telephone line numbers. Before performing the first import, contact Cloud Contact Center technical support to add the numbers to the allowlist.
4916
4994
  *
4917
4995
  * @param request - ImportCorpNumbersRequest
4918
4996
  * @param runtime - runtime options for this request RuntimeOptions
@@ -4956,7 +5034,7 @@ class Client extends openapi_core_1.default {
4956
5034
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ImportCorpNumbersResponse({}));
4957
5035
  }
4958
5036
  /**
4959
- * 导入自有线路号码
5037
+ * Imports your organization’s telephone line numbers. Before performing the first import, contact Cloud Contact Center technical support to add the numbers to the allowlist.
4960
5038
  *
4961
5039
  * @param request - ImportCorpNumbersRequest
4962
5040
  * @returns ImportCorpNumbersResponse
@@ -4966,7 +5044,7 @@ class Client extends openapi_core_1.default {
4966
5044
  return await this.importCorpNumbersWithOptions(request, runtime);
4967
5045
  }
4968
5046
  /**
4969
- * 文件导入呼入控制号码
5047
+ * You can invoke ImportCustomCallTagging to import multiple inbound number tags into a specified instance.
4970
5048
  *
4971
5049
  * @deprecated OpenAPI ImportCustomCallTagging is deprecated, please use CCC::2020-07-01::ImportCustomCallTaggings instead.
4972
5050
  *
@@ -5000,7 +5078,7 @@ class Client extends openapi_core_1.default {
5000
5078
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ImportCustomCallTaggingResponse({}));
5001
5079
  }
5002
5080
  /**
5003
- * 文件导入呼入控制号码
5081
+ * You can invoke ImportCustomCallTagging to import multiple inbound number tags into a specified instance.
5004
5082
  *
5005
5083
  * @deprecated OpenAPI ImportCustomCallTagging is deprecated, please use CCC::2020-07-01::ImportCustomCallTaggings instead.
5006
5084
  *
@@ -5013,7 +5091,7 @@ class Client extends openapi_core_1.default {
5013
5091
  return await this.importCustomCallTaggingWithOptions(request, runtime);
5014
5092
  }
5015
5093
  /**
5016
- * 添加黑名单号码
5094
+ * Imports one or more do-not-call numbers to a specified instance. You can import numbers by manual entry or file upload.
5017
5095
  *
5018
5096
  * @param request - ImportDoNotCallNumbersRequest
5019
5097
  * @param runtime - runtime options for this request RuntimeOptions
@@ -5051,7 +5129,7 @@ class Client extends openapi_core_1.default {
5051
5129
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ImportDoNotCallNumbersResponse({}));
5052
5130
  }
5053
5131
  /**
5054
- * 添加黑名单号码
5132
+ * Imports one or more do-not-call numbers to a specified instance. You can import numbers by manual entry or file upload.
5055
5133
  *
5056
5134
  * @param request - ImportDoNotCallNumbersRequest
5057
5135
  * @returns ImportDoNotCallNumbersResponse
@@ -5105,7 +5183,7 @@ class Client extends openapi_core_1.default {
5105
5183
  return await this.importDocumentsWithOptions(request, runtime);
5106
5184
  }
5107
5185
  /**
5108
- * 导入ram用户
5186
+ * Import existing RAM users as contact center agents.
5109
5187
  *
5110
5188
  * @param request - ImportRamUsersRequest
5111
5189
  * @param runtime - runtime options for this request RuntimeOptions
@@ -5146,7 +5224,7 @@ class Client extends openapi_core_1.default {
5146
5224
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ImportRamUsersResponse({}));
5147
5225
  }
5148
5226
  /**
5149
- * 导入ram用户
5227
+ * Import existing RAM users as contact center agents.
5150
5228
  *
5151
5229
  * @param request - ImportRamUsersRequest
5152
5230
  * @returns ImportRamUsersResponse
@@ -5156,7 +5234,7 @@ class Client extends openapi_core_1.default {
5156
5234
  return await this.importRamUsersWithOptions(request, runtime);
5157
5235
  }
5158
5236
  /**
5159
- * 关注转-发起
5237
+ * Consultation transfer refers to transferring a call to another agent, a skill group queue, or an external number. It is also known as follow transfer or two-step transfer.
5160
5238
  *
5161
5239
  * @param request - InitiateAttendedTransferRequest
5162
5240
  * @param runtime - runtime options for this request RuntimeOptions
@@ -5227,7 +5305,7 @@ class Client extends openapi_core_1.default {
5227
5305
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.InitiateAttendedTransferResponse({}));
5228
5306
  }
5229
5307
  /**
5230
- * 关注转-发起
5308
+ * Consultation transfer refers to transferring a call to another agent, a skill group queue, or an external number. It is also known as follow transfer or two-step transfer.
5231
5309
  *
5232
5310
  * @param request - InitiateAttendedTransferRequest
5233
5311
  * @returns InitiateAttendedTransferResponse
@@ -5237,7 +5315,7 @@ class Client extends openapi_core_1.default {
5237
5315
  return await this.initiateAttendedTransferWithOptions(request, runtime);
5238
5316
  }
5239
5317
  /**
5240
- * 打断通话
5318
+ * You can invoke InterceptCall to forcibly disconnect the call associated with a specified call ID under a given instance. The call must be in the listener state, and the forced disconnection must be initiated by the listener. After the forced disconnection succeeds, the agent who was originally talking with the customer will be disconnected, and the agent who initiated the forced disconnection will replace the original agent and continue the conversation with the customer.
5241
5319
  *
5242
5320
  * @param request - InterceptCallRequest
5243
5321
  * @param runtime - runtime options for this request RuntimeOptions
@@ -5281,7 +5359,7 @@ class Client extends openapi_core_1.default {
5281
5359
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.InterceptCallResponse({}));
5282
5360
  }
5283
5361
  /**
5284
- * 打断通话
5362
+ * You can invoke InterceptCall to forcibly disconnect the call associated with a specified call ID under a given instance. The call must be in the listener state, and the forced disconnection must be initiated by the listener. After the forced disconnection succeeds, the agent who was originally talking with the customer will be disconnected, and the agent who initiated the forced disconnection will replace the original agent and continue the conversation with the customer.
5285
5363
  *
5286
5364
  * @param request - InterceptCallRequest
5287
5365
  * @returns InterceptCallResponse
@@ -5291,7 +5369,7 @@ class Client extends openapi_core_1.default {
5291
5369
  return await this.interceptCallWithOptions(request, runtime);
5292
5370
  }
5293
5371
  /**
5294
- * 发起IVR认证流程
5372
+ * You can invoke LaunchAuthentication to temporarily transfer a call into a specified IVR flow. After invoking this API, the call enters an IVR interaction phase, which is commonly used for identity verification operations.
5295
5373
  *
5296
5374
  * @param request - LaunchAuthenticationRequest
5297
5375
  * @param runtime - runtime options for this request RuntimeOptions
@@ -5335,7 +5413,7 @@ class Client extends openapi_core_1.default {
5335
5413
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.LaunchAuthenticationResponse({}));
5336
5414
  }
5337
5415
  /**
5338
- * 发起IVR认证流程
5416
+ * You can invoke LaunchAuthentication to temporarily transfer a call into a specified IVR flow. After invoking this API, the call enters an IVR interaction phase, which is commonly used for identity verification operations.
5339
5417
  *
5340
5418
  * @param request - LaunchAuthenticationRequest
5341
5419
  * @returns LaunchAuthenticationResponse
@@ -5345,7 +5423,7 @@ class Client extends openapi_core_1.default {
5345
5423
  return await this.launchAuthenticationWithOptions(request, runtime);
5346
5424
  }
5347
5425
  /**
5348
- * 发起话后满意度调查IVR流程
5426
+ * Invoke LaunchSurvey to send a satisfaction survey. This operation causes the agent to hang up. If it is a voice-based satisfaction survey, the customer enters the IVR satisfaction survey flow after the agent hangs up and completes the satisfaction collection within the IVR flow. If it is an SMS-based satisfaction survey, the call ends and the customer receives a satisfaction survey text message.
5349
5427
  *
5350
5428
  * @param request - LaunchSurveyRequest
5351
5429
  * @param runtime - runtime options for this request RuntimeOptions
@@ -5401,7 +5479,7 @@ class Client extends openapi_core_1.default {
5401
5479
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.LaunchSurveyResponse({}));
5402
5480
  }
5403
5481
  /**
5404
- * 发起话后满意度调查IVR流程
5482
+ * Invoke LaunchSurvey to send a satisfaction survey. This operation causes the agent to hang up. If it is a voice-based satisfaction survey, the customer enters the IVR satisfaction survey flow after the agent hangs up and completes the satisfaction collection within the IVR flow. If it is an SMS-based satisfaction survey, the call ends and the customer receives a satisfaction survey text message.
5405
5483
  *
5406
5484
  * @param request - LaunchSurveyRequest
5407
5485
  * @returns LaunchSurveyResponse
@@ -5411,7 +5489,7 @@ class Client extends openapi_core_1.default {
5411
5489
  return await this.launchSurveyWithOptions(request, runtime);
5412
5490
  }
5413
5491
  /**
5414
- * 获取坐席状态记录列表
5492
+ * Invoke ListAgentStateLogs to obtain the status log list of a specified agent under a specified instance. Note that this API will soon expire. Use the override API ListRealtimeAgentStates instead.
5415
5493
  *
5416
5494
  * @param request - ListAgentStateLogsRequest
5417
5495
  * @param runtime - runtime options for this request RuntimeOptions
@@ -5449,7 +5527,7 @@ class Client extends openapi_core_1.default {
5449
5527
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListAgentStateLogsResponse({}));
5450
5528
  }
5451
5529
  /**
5452
- * 获取坐席状态记录列表
5530
+ * Invoke ListAgentStateLogs to obtain the status log list of a specified agent under a specified instance. Note that this API will soon expire. Use the override API ListRealtimeAgentStates instead.
5453
5531
  *
5454
5532
  * @param request - ListAgentStateLogsRequest
5455
5533
  * @returns ListAgentStateLogsResponse
@@ -5459,7 +5537,7 @@ class Client extends openapi_core_1.default {
5459
5537
  return await this.listAgentStateLogsWithOptions(request, runtime);
5460
5538
  }
5461
5539
  /**
5462
- * ListAgentStates for ACC
5540
+ * You can invoke the ListAgentStates API to retrieve a list of agent statuses under a specified instance, filtered by specified conditions. This API is available only to specific Users. Other Customers are not recommended to invoke it.
5463
5541
  *
5464
5542
  * @deprecated OpenAPI ListAgentStates is deprecated, please use CCC::2020-07-01::ListRealtimeAgentStates instead.
5465
5543
  *
@@ -5508,7 +5586,7 @@ class Client extends openapi_core_1.default {
5508
5586
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListAgentStatesResponse({}));
5509
5587
  }
5510
5588
  /**
5511
- * ListAgentStates for ACC
5589
+ * You can invoke the ListAgentStates API to retrieve a list of agent statuses under a specified instance, filtered by specified conditions. This API is available only to specific Users. Other Customers are not recommended to invoke it.
5512
5590
  *
5513
5591
  * @deprecated OpenAPI ListAgentStates is deprecated, please use CCC::2020-07-01::ListRealtimeAgentStates instead.
5514
5592
  *
@@ -5521,7 +5599,7 @@ class Client extends openapi_core_1.default {
5521
5599
  return await this.listAgentStatesWithOptions(request, runtime);
5522
5600
  }
5523
5601
  /**
5524
- * ListAgentSummaryReportsSinceMidnight for acc
5602
+ * You can invoke the ListAgentSummaryReportsSinceMidnight API to retrieve agent historical data reports under a specified instance, filtered by given conditions. The statistics cover data from 00:00 of the current day up to the current time. This API is available only to specific users; other customers are not recommended to invoke it.
5525
5603
  *
5526
5604
  * @deprecated OpenAPI ListAgentSummaryReportsSinceMidnight is deprecated, please use CCC::2020-07-01::ListHistoricalAgentReport instead.
5527
5605
  *
@@ -5549,7 +5627,7 @@ class Client extends openapi_core_1.default {
5549
5627
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListAgentSummaryReportsSinceMidnightResponse({}));
5550
5628
  }
5551
5629
  /**
5552
- * ListAgentSummaryReportsSinceMidnight for acc
5630
+ * You can invoke the ListAgentSummaryReportsSinceMidnight API to retrieve agent historical data reports under a specified instance, filtered by given conditions. The statistics cover data from 00:00 of the current day up to the current time. This API is available only to specific users; other customers are not recommended to invoke it.
5553
5631
  *
5554
5632
  * @deprecated OpenAPI ListAgentSummaryReportsSinceMidnight is deprecated, please use CCC::2020-07-01::ListHistoricalAgentReport instead.
5555
5633
  *
@@ -5562,7 +5640,7 @@ class Client extends openapi_core_1.default {
5562
5640
  return await this.listAgentSummaryReportsSinceMidnightWithOptions(request, runtime);
5563
5641
  }
5564
5642
  /**
5565
- * 获取预测式外呼呼叫记录
5643
+ * You can invoke ListAttempts to obtain the list of contact dialing records for a specified predictive outbound calling Activity under a specified instance.
5566
5644
  *
5567
5645
  * @param request - ListAttemptsRequest
5568
5646
  * @param runtime - runtime options for this request RuntimeOptions
@@ -5588,7 +5666,7 @@ class Client extends openapi_core_1.default {
5588
5666
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListAttemptsResponse({}));
5589
5667
  }
5590
5668
  /**
5591
- * 获取预测式外呼呼叫记录
5669
+ * You can invoke ListAttempts to obtain the list of contact dialing records for a specified predictive outbound calling Activity under a specified instance.
5592
5670
  *
5593
5671
  * @param request - ListAttemptsRequest
5594
5672
  * @returns ListAttemptsResponse
@@ -5598,7 +5676,7 @@ class Client extends openapi_core_1.default {
5598
5676
  return await this.listAttemptsWithOptions(request, runtime);
5599
5677
  }
5600
5678
  /**
5601
- * 获取音频文件列表
5679
+ * Invoke ListAudioFiles to obtain the list of audio files under a specified instance.
5602
5680
  *
5603
5681
  * @param request - ListAudioFilesRequest
5604
5682
  * @param runtime - runtime options for this request RuntimeOptions
@@ -5639,7 +5717,7 @@ class Client extends openapi_core_1.default {
5639
5717
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListAudioFilesResponse({}));
5640
5718
  }
5641
5719
  /**
5642
- * 获取音频文件列表
5720
+ * Invoke ListAudioFiles to obtain the list of audio files under a specified instance.
5643
5721
  *
5644
5722
  * @param request - ListAudioFilesRequest
5645
5723
  * @returns ListAudioFilesResponse
@@ -5649,7 +5727,7 @@ class Client extends openapi_core_1.default {
5649
5727
  return await this.listAudioFilesWithOptions(request, runtime);
5650
5728
  }
5651
5729
  /**
5652
- * 编辑呼入控制号码
5730
+ * Queries the blacklist tag status of specified numbers in a batch.
5653
5731
  *
5654
5732
  * @param request - ListBlacklistCallTaggingsRequest
5655
5733
  * @param runtime - runtime options for this request RuntimeOptions
@@ -5681,7 +5759,7 @@ class Client extends openapi_core_1.default {
5681
5759
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListBlacklistCallTaggingsResponse({}));
5682
5760
  }
5683
5761
  /**
5684
- * 编辑呼入控制号码
5762
+ * Queries the blacklist tag status of specified numbers in a batch.
5685
5763
  *
5686
5764
  * @param request - ListBlacklistCallTaggingsRequest
5687
5765
  * @returns ListBlacklistCallTaggingsResponse
@@ -5691,7 +5769,7 @@ class Client extends openapi_core_1.default {
5691
5769
  return await this.listBlacklistCallTaggingsWithOptions(request, runtime);
5692
5770
  }
5693
5771
  /**
5694
- * 坐席工作台坐席调用转接使用
5772
+ * You can invoke ListBriefSkillGroups to obtain the list of skill group summary information under a specified instance.
5695
5773
  *
5696
5774
  * @param request - ListBriefSkillGroupsRequest
5697
5775
  * @param runtime - runtime options for this request RuntimeOptions
@@ -5732,7 +5810,7 @@ class Client extends openapi_core_1.default {
5732
5810
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListBriefSkillGroupsResponse({}));
5733
5811
  }
5734
5812
  /**
5735
- * 坐席工作台坐席调用转接使用
5813
+ * You can invoke ListBriefSkillGroups to obtain the list of skill group summary information under a specified instance.
5736
5814
  *
5737
5815
  * @param request - ListBriefSkillGroupsRequest
5738
5816
  * @returns ListBriefSkillGroupsResponse
@@ -5742,7 +5820,10 @@ class Client extends openapi_core_1.default {
5742
5820
  return await this.listBriefSkillGroupsWithOptions(request, runtime);
5743
5821
  }
5744
5822
  /**
5745
- * 获取通话详情
5823
+ * You can invoke ListCallDetailRecords to obtain a list of call details filtered by specified search conditions under a specified instance. This API is no longer iteratively updated. We recommend that you use the ListCallDetailRecordsV2 API instead.
5824
+ *
5825
+ * @remarks
5826
+ * To ensure query efficiency, the TotalCount field in the response data is populated only when the first page is queried. For other pages, this field returns 0.
5746
5827
  *
5747
5828
  * @param request - ListCallDetailRecordsRequest
5748
5829
  * @param runtime - runtime options for this request RuntimeOptions
@@ -5831,7 +5912,10 @@ class Client extends openapi_core_1.default {
5831
5912
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCallDetailRecordsResponse({}));
5832
5913
  }
5833
5914
  /**
5834
- * 获取通话详情
5915
+ * You can invoke ListCallDetailRecords to obtain a list of call details filtered by specified search conditions under a specified instance. This API is no longer iteratively updated. We recommend that you use the ListCallDetailRecordsV2 API instead.
5916
+ *
5917
+ * @remarks
5918
+ * To ensure query efficiency, the TotalCount field in the response data is populated only when the first page is queried. For other pages, this field returns 0.
5835
5919
  *
5836
5920
  * @param request - ListCallDetailRecordsRequest
5837
5921
  * @returns ListCallDetailRecordsResponse
@@ -5841,7 +5925,10 @@ class Client extends openapi_core_1.default {
5841
5925
  return await this.listCallDetailRecordsWithOptions(request, runtime);
5842
5926
  }
5843
5927
  /**
5844
- * 通话记录列表
5928
+ * Retrieves a list of call detail records that match the specified filter criteria for a specified instance.
5929
+ *
5930
+ * @remarks
5931
+ * ListCallDetailRecordsV2 is used to override the ListCallDetailRecords operation. New fields and query conditions will undergo continuous optimization in ListCallDetailRecordsV2. To ensure query efficiency, the TotalCount field in the response is populated only when you query the first page. For other pages, the value 0 is returned.
5845
5932
  *
5846
5933
  * @param request - ListCallDetailRecordsV2Request
5847
5934
  * @param runtime - runtime options for this request RuntimeOptions
@@ -5948,7 +6035,10 @@ class Client extends openapi_core_1.default {
5948
6035
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCallDetailRecordsV2Response({}));
5949
6036
  }
5950
6037
  /**
5951
- * 通话记录列表
6038
+ * Retrieves a list of call detail records that match the specified filter criteria for a specified instance.
6039
+ *
6040
+ * @remarks
6041
+ * ListCallDetailRecordsV2 is used to override the ListCallDetailRecords operation. New fields and query conditions will undergo continuous optimization in ListCallDetailRecordsV2. To ensure query efficiency, the TotalCount field in the response is populated only when you query the first page. For other pages, the value 0 is returned.
5952
6042
  *
5953
6043
  * @param request - ListCallDetailRecordsV2Request
5954
6044
  * @returns ListCallDetailRecordsV2Response
@@ -5958,6 +6048,8 @@ class Client extends openapi_core_1.default {
5958
6048
  return await this.listCallDetailRecordsV2WithOptions(request, runtime);
5959
6049
  }
5960
6050
  /**
6051
+ * Use the ListCallSummaries operation to retrieve call summaries.
6052
+ *
5961
6053
  * @param tmpReq - ListCallSummariesRequest
5962
6054
  * @param runtime - runtime options for this request RuntimeOptions
5963
6055
  * @returns ListCallSummariesResponse
@@ -5993,6 +6085,8 @@ class Client extends openapi_core_1.default {
5993
6085
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCallSummariesResponse({}));
5994
6086
  }
5995
6087
  /**
6088
+ * Use the ListCallSummaries operation to retrieve call summaries.
6089
+ *
5996
6090
  * @param request - ListCallSummariesRequest
5997
6091
  * @returns ListCallSummariesResponse
5998
6092
  */
@@ -6001,7 +6095,7 @@ class Client extends openapi_core_1.default {
6001
6095
  return await this.listCallSummariesWithOptions(request, runtime);
6002
6096
  }
6003
6097
  /**
6004
- * 列出号码标签
6098
+ * You can invoke ListCallTags to obtain all number tags under a specified instance.
6005
6099
  *
6006
6100
  * @param request - ListCallTagsRequest
6007
6101
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6036,7 +6130,7 @@ class Client extends openapi_core_1.default {
6036
6130
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCallTagsResponse({}));
6037
6131
  }
6038
6132
  /**
6039
- * 列出号码标签
6133
+ * You can invoke ListCallTags to obtain all number tags under a specified instance.
6040
6134
  *
6041
6135
  * @param request - ListCallTagsRequest
6042
6136
  * @returns ListCallTagsResponse
@@ -6046,7 +6140,7 @@ class Client extends openapi_core_1.default {
6046
6140
  return await this.listCallTagsWithOptions(request, runtime);
6047
6141
  }
6048
6142
  /**
6049
- * 获取预测式外呼活动趋势报表
6143
+ * Obtain the trend report of the predictive outbound calling activity with the specified ID under the specified instance.
6050
6144
  *
6051
6145
  * @param request - ListCampaignTrendingReportRequest
6052
6146
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6072,7 +6166,7 @@ class Client extends openapi_core_1.default {
6072
6166
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCampaignTrendingReportResponse({}));
6073
6167
  }
6074
6168
  /**
6075
- * 获取预测式外呼活动趋势报表
6169
+ * Obtain the trend report of the predictive outbound calling activity with the specified ID under the specified instance.
6076
6170
  *
6077
6171
  * @param request - ListCampaignTrendingReportRequest
6078
6172
  * @returns ListCampaignTrendingReportResponse
@@ -6082,7 +6176,7 @@ class Client extends openapi_core_1.default {
6082
6176
  return await this.listCampaignTrendingReportWithOptions(request, runtime);
6083
6177
  }
6084
6178
  /**
6085
- * 获取预测式外呼活动列表
6179
+ * Calls ListCampaigns to obtain the list of predictive dialing campaigns under a specified instance.
6086
6180
  *
6087
6181
  * @param request - ListCampaignsRequest
6088
6182
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6138,7 +6232,7 @@ class Client extends openapi_core_1.default {
6138
6232
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCampaignsResponse({}));
6139
6233
  }
6140
6234
  /**
6141
- * 获取预测式外呼活动列表
6235
+ * Calls ListCampaigns to obtain the list of predictive dialing campaigns under a specified instance.
6142
6236
  *
6143
6237
  * @param request - ListCampaignsRequest
6144
6238
  * @returns ListCampaignsResponse
@@ -6148,7 +6242,7 @@ class Client extends openapi_core_1.default {
6148
6242
  return await this.listCampaignsWithOptions(request, runtime);
6149
6243
  }
6150
6244
  /**
6151
- * 获取预测式外呼活动的联系人呼叫详情
6245
+ * Invoke ListCases to obtain the execution details list of the outbound contact list for the predictive dialing Activity corresponding to the specified ID under the specified instance.
6152
6246
  *
6153
6247
  * @param request - ListCasesRequest
6154
6248
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6192,7 +6286,7 @@ class Client extends openapi_core_1.default {
6192
6286
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCasesResponse({}));
6193
6287
  }
6194
6288
  /**
6195
- * 获取预测式外呼活动的联系人呼叫详情
6289
+ * Invoke ListCases to obtain the execution details list of the outbound contact list for the predictive dialing Activity corresponding to the specified ID under the specified instance.
6196
6290
  *
6197
6291
  * @param request - ListCasesRequest
6198
6292
  * @returns ListCasesResponse
@@ -6202,6 +6296,8 @@ class Client extends openapi_core_1.default {
6202
6296
  return await this.listCasesWithOptions(request, runtime);
6203
6297
  }
6204
6298
  /**
6299
+ * You can use ListCategories to retrieve category information.
6300
+ *
6205
6301
  * @param request - ListCategoriesRequest
6206
6302
  * @param runtime - runtime options for this request RuntimeOptions
6207
6303
  * @returns ListCategoriesResponse
@@ -6235,6 +6331,8 @@ class Client extends openapi_core_1.default {
6235
6331
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCategoriesResponse({}));
6236
6332
  }
6237
6333
  /**
6334
+ * You can use ListCategories to retrieve category information.
6335
+ *
6238
6336
  * @param request - ListCategoriesRequest
6239
6337
  * @returns ListCategoriesResponse
6240
6338
  */
@@ -6243,6 +6341,8 @@ class Client extends openapi_core_1.default {
6243
6341
  return await this.listCategoriesWithOptions(request, runtime);
6244
6342
  }
6245
6343
  /**
6344
+ * Retrieves the ticket field types that are defined for an instance.
6345
+ *
6246
6346
  * @param request - ListCommonTicketFieldsRequest
6247
6347
  * @param runtime - runtime options for this request RuntimeOptions
6248
6348
  * @returns ListCommonTicketFieldsResponse
@@ -6270,6 +6370,8 @@ class Client extends openapi_core_1.default {
6270
6370
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCommonTicketFieldsResponse({}));
6271
6371
  }
6272
6372
  /**
6373
+ * Retrieves the ticket field types that are defined for an instance.
6374
+ *
6273
6375
  * @param request - ListCommonTicketFieldsRequest
6274
6376
  * @returns ListCommonTicketFieldsResponse
6275
6377
  */
@@ -6278,7 +6380,7 @@ class Client extends openapi_core_1.default {
6278
6380
  return await this.listCommonTicketFieldsWithOptions(request, runtime);
6279
6381
  }
6280
6382
  /**
6281
- * 列表查询系统配置
6383
+ * Retrieves the config items for a specified instance.
6282
6384
  *
6283
6385
  * @param request - ListConfigItemsRequest
6284
6386
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6313,7 +6415,7 @@ class Client extends openapi_core_1.default {
6313
6415
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListConfigItemsResponse({}));
6314
6416
  }
6315
6417
  /**
6316
- * 列表查询系统配置
6418
+ * Retrieves the config items for a specified instance.
6317
6419
  *
6318
6420
  * @param request - ListConfigItemsRequest
6319
6421
  * @returns ListConfigItemsResponse
@@ -6323,7 +6425,7 @@ class Client extends openapi_core_1.default {
6323
6425
  return await this.listConfigItemsWithOptions(request, runtime);
6324
6426
  }
6325
6427
  /**
6326
- * 列表查询ivr流程
6428
+ * Call ListContactFlows to retrieve the IVR contact flows for a specified instance.
6327
6429
  *
6328
6430
  * @param request - ListContactFlowsRequest
6329
6431
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6370,7 +6472,7 @@ class Client extends openapi_core_1.default {
6370
6472
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListContactFlowsResponse({}));
6371
6473
  }
6372
6474
  /**
6373
- * 列表查询ivr流程
6475
+ * Call ListContactFlows to retrieve the IVR contact flows for a specified instance.
6374
6476
  *
6375
6477
  * @param request - ListContactFlowsRequest
6376
6478
  * @returns ListContactFlowsResponse
@@ -6380,7 +6482,7 @@ class Client extends openapi_core_1.default {
6380
6482
  return await this.listContactFlowsWithOptions(request, runtime);
6381
6483
  }
6382
6484
  /**
6383
- * 列出呼入控制号码
6485
+ * You can invoke ListCustomCallTagging to obtain the list of inbound number marks under a specified instance.
6384
6486
  *
6385
6487
  * @deprecated OpenAPI ListCustomCallTagging is deprecated, please use CCC::2020-07-01::ListCustomCallTaggings instead.
6386
6488
  *
@@ -6423,7 +6525,7 @@ class Client extends openapi_core_1.default {
6423
6525
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCustomCallTaggingResponse({}));
6424
6526
  }
6425
6527
  /**
6426
- * 列出呼入控制号码
6528
+ * You can invoke ListCustomCallTagging to obtain the list of inbound number marks under a specified instance.
6427
6529
  *
6428
6530
  * @deprecated OpenAPI ListCustomCallTagging is deprecated, please use CCC::2020-07-01::ListCustomCallTaggings instead.
6429
6531
  *
@@ -6436,7 +6538,7 @@ class Client extends openapi_core_1.default {
6436
6538
  return await this.listCustomCallTaggingWithOptions(request, runtime);
6437
6539
  }
6438
6540
  /**
6439
- * 列表查询可用设备
6541
+ * Obtain the device list of a specified agent under a specified instance.
6440
6542
  *
6441
6543
  * @param request - ListDevicesRequest
6442
6544
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6468,7 +6570,7 @@ class Client extends openapi_core_1.default {
6468
6570
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListDevicesResponse({}));
6469
6571
  }
6470
6572
  /**
6471
- * 列表查询可用设备
6573
+ * Obtain the device list of a specified agent under a specified instance.
6472
6574
  *
6473
6575
  * @param request - ListDevicesRequest
6474
6576
  * @returns ListDevicesResponse
@@ -6478,7 +6580,7 @@ class Client extends openapi_core_1.default {
6478
6580
  return await this.listDevicesWithOptions(request, runtime);
6479
6581
  }
6480
6582
  /**
6481
- * 查询黑名单号码
6583
+ * Retrieves the list of prohibited outbound call numbers under a specified instance, filtered by specified search conditions.
6482
6584
  *
6483
6585
  * @param request - ListDoNotCallNumbersRequest
6484
6586
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6519,7 +6621,7 @@ class Client extends openapi_core_1.default {
6519
6621
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListDoNotCallNumbersResponse({}));
6520
6622
  }
6521
6623
  /**
6522
- * 查询黑名单号码
6624
+ * Retrieves the list of prohibited outbound call numbers under a specified instance, filtered by specified search conditions.
6523
6625
  *
6524
6626
  * @param request - ListDoNotCallNumbersRequest
6525
6627
  * @returns ListDoNotCallNumbersResponse
@@ -6587,7 +6689,7 @@ class Client extends openapi_core_1.default {
6587
6689
  return await this.listDocumentsWithOptions(request, runtime);
6588
6690
  }
6589
6691
  /**
6590
- * 查询反馈记录
6692
+ * Queries feedback records.
6591
6693
  *
6592
6694
  * @param request - ListFeedbacksRequest
6593
6695
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6619,7 +6721,7 @@ class Client extends openapi_core_1.default {
6619
6721
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListFeedbacksResponse({}));
6620
6722
  }
6621
6723
  /**
6622
- * 查询反馈记录
6724
+ * Queries feedback records.
6623
6725
  *
6624
6726
  * @param request - ListFeedbacksRequest
6625
6727
  * @returns ListFeedbacksResponse
@@ -6629,6 +6731,8 @@ class Client extends openapi_core_1.default {
6629
6731
  return await this.listFeedbacksWithOptions(request, runtime);
6630
6732
  }
6631
6733
  /**
6734
+ * You can use ListFlashSmsApplication to obtain third-party flash SMS configuration information.
6735
+ *
6632
6736
  * @param request - ListFlashSmsApplicationsRequest
6633
6737
  * @param runtime - runtime options for this request RuntimeOptions
6634
6738
  * @returns ListFlashSmsApplicationsResponse
@@ -6668,6 +6772,8 @@ class Client extends openapi_core_1.default {
6668
6772
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListFlashSmsApplicationsResponse({}));
6669
6773
  }
6670
6774
  /**
6775
+ * You can use ListFlashSmsApplication to obtain third-party flash SMS configuration information.
6776
+ *
6671
6777
  * @param request - ListFlashSmsApplicationsRequest
6672
6778
  * @returns ListFlashSmsApplicationsResponse
6673
6779
  */
@@ -6676,6 +6782,8 @@ class Client extends openapi_core_1.default {
6676
6782
  return await this.listFlashSmsApplicationsWithOptions(request, runtime);
6677
6783
  }
6678
6784
  /**
6785
+ * Call the ListFlashSmsSettings operation to retrieve the flash SMS configurations for a specified skill group.
6786
+ *
6679
6787
  * @param tmpReq - ListFlashSmsSettingsRequest
6680
6788
  * @param runtime - runtime options for this request RuntimeOptions
6681
6789
  * @returns ListFlashSmsSettingsResponse
@@ -6720,6 +6828,8 @@ class Client extends openapi_core_1.default {
6720
6828
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListFlashSmsSettingsResponse({}));
6721
6829
  }
6722
6830
  /**
6831
+ * Call the ListFlashSmsSettings operation to retrieve the flash SMS configurations for a specified skill group.
6832
+ *
6723
6833
  * @param request - ListFlashSmsSettingsRequest
6724
6834
  * @returns ListFlashSmsSettingsResponse
6725
6835
  */
@@ -6728,7 +6838,7 @@ class Client extends openapi_core_1.default {
6728
6838
  return await this.listFlashSmsSettingsWithOptions(request, runtime);
6729
6839
  }
6730
6840
  /**
6731
- * 获取闪信模板列表
6841
+ * Use ListFlashSmsTemplates to retrieve flash SMS template information.
6732
6842
  *
6733
6843
  * @param request - ListFlashSmsTemplatesRequest
6734
6844
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6763,7 +6873,7 @@ class Client extends openapi_core_1.default {
6763
6873
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListFlashSmsTemplatesResponse({}));
6764
6874
  }
6765
6875
  /**
6766
- * 获取闪信模板列表
6876
+ * Use ListFlashSmsTemplates to retrieve flash SMS template information.
6767
6877
  *
6768
6878
  * @param request - ListFlashSmsTemplatesRequest
6769
6879
  * @returns ListFlashSmsTemplatesResponse
@@ -6773,7 +6883,7 @@ class Client extends openapi_core_1.default {
6773
6883
  return await this.listFlashSmsTemplatesWithOptions(request, runtime);
6774
6884
  }
6775
6885
  /**
6776
- * ListGroupChatMessages
6886
+ * Retrieves the records of group chat messages.
6777
6887
  *
6778
6888
  * @param request - ListGroupChatMessagesRequest
6779
6889
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6814,7 +6924,7 @@ class Client extends openapi_core_1.default {
6814
6924
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListGroupChatMessagesResponse({}));
6815
6925
  }
6816
6926
  /**
6817
- * ListGroupChatMessages
6927
+ * Retrieves the records of group chat messages.
6818
6928
  *
6819
6929
  * @param request - ListGroupChatMessagesRequest
6820
6930
  * @returns ListGroupChatMessagesResponse
@@ -6824,7 +6934,7 @@ class Client extends openapi_core_1.default {
6824
6934
  return await this.listGroupChatMessagesWithOptions(request, runtime);
6825
6935
  }
6826
6936
  /**
6827
- * 列表查询历史作息报告
6937
+ * Retrieves historical data reports for one or more agents in a specified instance.
6828
6938
  *
6829
6939
  * @param request - ListHistoricalAgentReportRequest
6830
6940
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6876,7 +6986,7 @@ class Client extends openapi_core_1.default {
6876
6986
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListHistoricalAgentReportResponse({}));
6877
6987
  }
6878
6988
  /**
6879
- * 列表查询历史作息报告
6989
+ * Retrieves historical data reports for one or more agents in a specified instance.
6880
6990
  *
6881
6991
  * @param request - ListHistoricalAgentReportRequest
6882
6992
  * @returns ListHistoricalAgentReportResponse
@@ -6886,7 +6996,7 @@ class Client extends openapi_core_1.default {
6886
6996
  return await this.listHistoricalAgentReportWithOptions(request, runtime);
6887
6997
  }
6888
6998
  /**
6889
- * ListHistoricalAgentSkillGroupReport
6999
+ * You can call ListHistoricalAgentSkillGroupReport to retrieve historical skill group reports for one or more agents in a specified instance.
6890
7000
  *
6891
7001
  * @param request - ListHistoricalAgentSkillGroupReportRequest
6892
7002
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6938,7 +7048,7 @@ class Client extends openapi_core_1.default {
6938
7048
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListHistoricalAgentSkillGroupReportResponse({}));
6939
7049
  }
6940
7050
  /**
6941
- * ListHistoricalAgentSkillGroupReport
7051
+ * You can call ListHistoricalAgentSkillGroupReport to retrieve historical skill group reports for one or more agents in a specified instance.
6942
7052
  *
6943
7053
  * @param request - ListHistoricalAgentSkillGroupReportRequest
6944
7054
  * @returns ListHistoricalAgentSkillGroupReportResponse
@@ -6948,7 +7058,7 @@ class Client extends openapi_core_1.default {
6948
7058
  return await this.listHistoricalAgentSkillGroupReportWithOptions(request, runtime);
6949
7059
  }
6950
7060
  /**
6951
- * 技能组汇总报表
7061
+ * You can invoke ListHistoricalSkillGroupReport to obtain historical data reports for one or more skill groups under a specified instance.
6952
7062
  *
6953
7063
  * @param request - ListHistoricalSkillGroupReportRequest
6954
7064
  * @param runtime - runtime options for this request RuntimeOptions
@@ -6997,7 +7107,7 @@ class Client extends openapi_core_1.default {
6997
7107
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListHistoricalSkillGroupReportResponse({}));
6998
7108
  }
6999
7109
  /**
7000
- * 技能组汇总报表
7110
+ * You can invoke ListHistoricalSkillGroupReport to obtain historical data reports for one or more skill groups under a specified instance.
7001
7111
  *
7002
7112
  * @param request - ListHistoricalSkillGroupReportRequest
7003
7113
  * @returns ListHistoricalSkillGroupReportResponse
@@ -7007,7 +7117,10 @@ class Client extends openapi_core_1.default {
7007
7117
  return await this.listHistoricalSkillGroupReportWithOptions(request, runtime);
7008
7118
  }
7009
7119
  /**
7010
- * 查询实例列表
7120
+ * Invoke the ListInstances API to obtain the list of Cloud Contact Center instances under the current Alibaba Cloud account.
7121
+ *
7122
+ * @remarks
7123
+ * If a RAM user needs to invoke this API, the RAM user must have the "Manage Cloud Call Center (CCC)" permission (AliyunCCCFullAccess).
7011
7124
  *
7012
7125
  * @param request - ListInstancesRequest
7013
7126
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7039,7 +7152,10 @@ class Client extends openapi_core_1.default {
7039
7152
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListInstancesResponse({}));
7040
7153
  }
7041
7154
  /**
7042
- * 查询实例列表
7155
+ * Invoke the ListInstances API to obtain the list of Cloud Contact Center instances under the current Alibaba Cloud account.
7156
+ *
7157
+ * @remarks
7158
+ * If a RAM user needs to invoke this API, the RAM user must have the "Manage Cloud Call Center (CCC)" permission (AliyunCCCFullAccess).
7043
7159
  *
7044
7160
  * @param request - ListInstancesRequest
7045
7161
  * @returns ListInstancesResponse
@@ -7049,7 +7165,7 @@ class Client extends openapi_core_1.default {
7049
7165
  return await this.listInstancesWithOptions(request, runtime);
7050
7166
  }
7051
7167
  /**
7052
- * 查询实例列表
7168
+ * You can invoke ListInstancesOfUser to obtain the list of Cloud Contact Center instances to which the User belongs.
7053
7169
  *
7054
7170
  * @param request - ListInstancesOfUserRequest
7055
7171
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7081,7 +7197,7 @@ class Client extends openapi_core_1.default {
7081
7197
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListInstancesOfUserResponse({}));
7082
7198
  }
7083
7199
  /**
7084
- * 查询实例列表
7200
+ * You can invoke ListInstancesOfUser to obtain the list of Cloud Contact Center instances to which the User belongs.
7085
7201
  *
7086
7202
  * @param request - ListInstancesOfUserRequest
7087
7203
  * @returns ListInstancesOfUserResponse
@@ -7091,7 +7207,7 @@ class Client extends openapi_core_1.default {
7091
7207
  return await this.listInstancesOfUserWithOptions(request, runtime);
7092
7208
  }
7093
7209
  /**
7094
- * 查询坐席报表
7210
+ * You can invoke ListIntervalAgentReport to obtain the segment statistical report of a specified agent under a specified instance.
7095
7211
  *
7096
7212
  * @param request - ListIntervalAgentReportRequest
7097
7213
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7135,7 +7251,7 @@ class Client extends openapi_core_1.default {
7135
7251
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListIntervalAgentReportResponse({}));
7136
7252
  }
7137
7253
  /**
7138
- * 查询坐席报表
7254
+ * You can invoke ListIntervalAgentReport to obtain the segment statistical report of a specified agent under a specified instance.
7139
7255
  *
7140
7256
  * @param request - ListIntervalAgentReportRequest
7141
7257
  * @returns ListIntervalAgentReportResponse
@@ -7145,7 +7261,7 @@ class Client extends openapi_core_1.default {
7145
7261
  return await this.listIntervalAgentReportWithOptions(request, runtime);
7146
7262
  }
7147
7263
  /**
7148
- * ListIntervalAgentSkillGroupReport
7264
+ * Retrieves the interval-based statistical report for a specified agent in a specified instance.
7149
7265
  *
7150
7266
  * @param request - ListIntervalAgentSkillGroupReportRequest
7151
7267
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7171,7 +7287,7 @@ class Client extends openapi_core_1.default {
7171
7287
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListIntervalAgentSkillGroupReportResponse({}));
7172
7288
  }
7173
7289
  /**
7174
- * ListIntervalAgentSkillGroupReport
7290
+ * Retrieves the interval-based statistical report for a specified agent in a specified instance.
7175
7291
  *
7176
7292
  * @param request - ListIntervalAgentSkillGroupReportRequest
7177
7293
  * @returns ListIntervalAgentSkillGroupReportResponse
@@ -7181,7 +7297,7 @@ class Client extends openapi_core_1.default {
7181
7297
  return await this.listIntervalAgentSkillGroupReportWithOptions(request, runtime);
7182
7298
  }
7183
7299
  /**
7184
- * 查询实例报表
7300
+ * You can invoke ListIntervalInstanceReport to obtain the segment statistical report for a specified instance.
7185
7301
  *
7186
7302
  * @param request - ListIntervalInstanceReportRequest
7187
7303
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7219,7 +7335,7 @@ class Client extends openapi_core_1.default {
7219
7335
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListIntervalInstanceReportResponse({}));
7220
7336
  }
7221
7337
  /**
7222
- * 查询实例报表
7338
+ * You can invoke ListIntervalInstanceReport to obtain the segment statistical report for a specified instance.
7223
7339
  *
7224
7340
  * @param request - ListIntervalInstanceReportRequest
7225
7341
  * @returns ListIntervalInstanceReportResponse
@@ -7229,7 +7345,7 @@ class Client extends openapi_core_1.default {
7229
7345
  return await this.listIntervalInstanceReportWithOptions(request, runtime);
7230
7346
  }
7231
7347
  /**
7232
- * 查询技能组报表
7348
+ * You can invoke ListIntervalSkillGroupReport to obtain the segment-based statistical report of a specified skill group under a specified instance.
7233
7349
  *
7234
7350
  * @param request - ListIntervalSkillGroupReportRequest
7235
7351
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7273,7 +7389,7 @@ class Client extends openapi_core_1.default {
7273
7389
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListIntervalSkillGroupReportResponse({}));
7274
7390
  }
7275
7391
  /**
7276
- * 查询技能组报表
7392
+ * You can invoke ListIntervalSkillGroupReport to obtain the segment-based statistical report of a specified skill group under a specified instance.
7277
7393
  *
7278
7394
  * @param request - ListIntervalSkillGroupReportRequest
7279
7395
  * @returns ListIntervalSkillGroupReportResponse
@@ -7283,7 +7399,7 @@ class Client extends openapi_core_1.default {
7283
7399
  return await this.listIntervalSkillGroupReportWithOptions(request, runtime);
7284
7400
  }
7285
7401
  /**
7286
- * 查询ivr轨迹
7402
+ * Invoke ListIvrTrackingDetails to obtain the IVR tracking details of a specified call under a specified instance.
7287
7403
  *
7288
7404
  * @param request - ListIvrTrackingDetailsRequest
7289
7405
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7321,7 +7437,7 @@ class Client extends openapi_core_1.default {
7321
7437
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListIvrTrackingDetailsResponse({}));
7322
7438
  }
7323
7439
  /**
7324
- * 查询ivr轨迹
7440
+ * Invoke ListIvrTrackingDetails to obtain the IVR tracking details of a specified call under a specified instance.
7325
7441
  *
7326
7442
  * @param request - ListIvrTrackingDetailsRequest
7327
7443
  * @returns ListIvrTrackingDetailsResponse
@@ -7331,7 +7447,7 @@ class Client extends openapi_core_1.default {
7331
7447
  return await this.listIvrTrackingDetailsWithOptions(request, runtime);
7332
7448
  }
7333
7449
  /**
7334
- * ListLegacyAgentEventLogs
7450
+ * You can invoke ListLegacyAgentEventLogs to obtain the list of 1.0 legacy agent event logs. This API is available only to specific Users, and other Customers are not recommended to invoke it.
7335
7451
  *
7336
7452
  * @deprecated OpenAPI ListLegacyAgentEventLogs is deprecated, please use CCC::2020-07-01::ListAgentStateLogs instead.
7337
7453
  *
@@ -7377,7 +7493,7 @@ class Client extends openapi_core_1.default {
7377
7493
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListLegacyAgentEventLogsResponse({}));
7378
7494
  }
7379
7495
  /**
7380
- * ListLegacyAgentEventLogs
7496
+ * You can invoke ListLegacyAgentEventLogs to obtain the list of 1.0 legacy agent event logs. This API is available only to specific Users, and other Customers are not recommended to invoke it.
7381
7497
  *
7382
7498
  * @deprecated OpenAPI ListLegacyAgentEventLogs is deprecated, please use CCC::2020-07-01::ListAgentStateLogs instead.
7383
7499
  *
@@ -7390,7 +7506,7 @@ class Client extends openapi_core_1.default {
7390
7506
  return await this.listLegacyAgentEventLogsWithOptions(request, runtime);
7391
7507
  }
7392
7508
  /**
7393
- * ListLegacyAgentStatusLogs
7509
+ * You can invoke ListLegacyAgentStatusLogs to obtain the list of legacy agent status logs for version 1.0. This API is available only to specific Users, and other Customers are not recommended to invoke it.
7394
7510
  *
7395
7511
  * @deprecated OpenAPI ListLegacyAgentStatusLogs is deprecated, please use CCC::2020-07-01::ListAgentStateLogs instead.
7396
7512
  *
@@ -7436,7 +7552,7 @@ class Client extends openapi_core_1.default {
7436
7552
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListLegacyAgentStatusLogsResponse({}));
7437
7553
  }
7438
7554
  /**
7439
- * ListLegacyAgentStatusLogs
7555
+ * You can invoke ListLegacyAgentStatusLogs to obtain the list of legacy agent status logs for version 1.0. This API is available only to specific Users, and other Customers are not recommended to invoke it.
7440
7556
  *
7441
7557
  * @deprecated OpenAPI ListLegacyAgentStatusLogs is deprecated, please use CCC::2020-07-01::ListAgentStateLogs instead.
7442
7558
  *
@@ -7500,7 +7616,7 @@ class Client extends openapi_core_1.default {
7500
7616
  return await this.listLegacyAppraiseLogsWithOptions(request, runtime);
7501
7617
  }
7502
7618
  /**
7503
- * ListLegacyQueueEventLogs
7619
+ * You can invoke ListLegacyQueueEventLogs to obtain the list of 1.0 legacy queue event logs. This API is available only to specific Users, and other Customers are not recommended to invoke it.
7504
7620
  *
7505
7621
  * @param request - ListLegacyQueueEventLogsRequest
7506
7622
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7544,7 +7660,7 @@ class Client extends openapi_core_1.default {
7544
7660
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListLegacyQueueEventLogsResponse({}));
7545
7661
  }
7546
7662
  /**
7547
- * ListLegacyQueueEventLogs
7663
+ * You can invoke ListLegacyQueueEventLogs to obtain the list of 1.0 legacy queue event logs. This API is available only to specific Users, and other Customers are not recommended to invoke it.
7548
7664
  *
7549
7665
  * @param request - ListLegacyQueueEventLogsRequest
7550
7666
  * @returns ListLegacyQueueEventLogsResponse
@@ -7554,7 +7670,7 @@ class Client extends openapi_core_1.default {
7554
7670
  return await this.listLegacyQueueEventLogsWithOptions(request, runtime);
7555
7671
  }
7556
7672
  /**
7557
- * 获取单轨录音
7673
+ * Call ListMonoRecordings to retrieve single-track recordings for each party in a specified call under a specified instance. During a call, each party has a channel, and each channel generates a combined track recording in WAV format.
7558
7674
  *
7559
7675
  * @param request - ListMonoRecordingsRequest
7560
7676
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7592,7 +7708,7 @@ class Client extends openapi_core_1.default {
7592
7708
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListMonoRecordingsResponse({}));
7593
7709
  }
7594
7710
  /**
7595
- * 获取单轨录音
7711
+ * Call ListMonoRecordings to retrieve single-track recordings for each party in a specified call under a specified instance. During a call, each party has a channel, and each channel generates a combined track recording in WAV format.
7596
7712
  *
7597
7713
  * @param request - ListMonoRecordingsRequest
7598
7714
  * @returns ListMonoRecordingsResponse
@@ -7602,7 +7718,7 @@ class Client extends openapi_core_1.default {
7602
7718
  return await this.listMonoRecordingsWithOptions(request, runtime);
7603
7719
  }
7604
7720
  /**
7605
- * 获取分轨录音
7721
+ * Call ListMultiChannelRecordings to retrieve the multi-channel recordings for each party in a specified call and instance. Each party has a call channel that corresponds to a multi-channel recording in MKV format.
7606
7722
  *
7607
7723
  * @param request - ListMultiChannelRecordingsRequest
7608
7724
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7640,7 +7756,7 @@ class Client extends openapi_core_1.default {
7640
7756
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListMultiChannelRecordingsResponse({}));
7641
7757
  }
7642
7758
  /**
7643
- * 获取分轨录音
7759
+ * Call ListMultiChannelRecordings to retrieve the multi-channel recordings for each party in a specified call and instance. Each party has a call channel that corresponds to a multi-channel recording in MKV format.
7644
7760
  *
7645
7761
  * @param request - ListMultiChannelRecordingsRequest
7646
7762
  * @returns ListMultiChannelRecordingsResponse
@@ -7650,7 +7766,7 @@ class Client extends openapi_core_1.default {
7650
7766
  return await this.listMultiChannelRecordingsWithOptions(request, runtime);
7651
7767
  }
7652
7768
  /**
7653
- * 查询消息推送记录
7769
+ * Query notification records that were not sent using Message Queue (MQ).
7654
7770
  *
7655
7771
  * @param request - ListNotificationRecordsRequest
7656
7772
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7682,7 +7798,7 @@ class Client extends openapi_core_1.default {
7682
7798
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListNotificationRecordsResponse({}));
7683
7799
  }
7684
7800
  /**
7685
- * 查询消息推送记录
7801
+ * Query notification records that were not sent using Message Queue (MQ).
7686
7802
  *
7687
7803
  * @param request - ListNotificationRecordsRequest
7688
7804
  * @returns ListNotificationRecordsResponse
@@ -7692,7 +7808,7 @@ class Client extends openapi_core_1.default {
7692
7808
  return await this.listNotificationRecordsWithOptions(request, runtime);
7693
7809
  }
7694
7810
  /**
7695
- * 该坐席可用的外呼号码列表
7811
+ * `ListOutboundNumbersOfUser` retrieves the outbound numbers for a specified agent in a specified instance.
7696
7812
  *
7697
7813
  * @param request - ListOutboundNumbersOfUserRequest
7698
7814
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7733,7 +7849,7 @@ class Client extends openapi_core_1.default {
7733
7849
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListOutboundNumbersOfUserResponse({}));
7734
7850
  }
7735
7851
  /**
7736
- * 该坐席可用的外呼号码列表
7852
+ * `ListOutboundNumbersOfUser` retrieves the outbound numbers for a specified agent in a specified instance.
7737
7853
  *
7738
7854
  * @param request - ListOutboundNumbersOfUserRequest
7739
7855
  * @returns ListOutboundNumbersOfUserResponse
@@ -7743,7 +7859,10 @@ class Client extends openapi_core_1.default {
7743
7859
  return await this.listOutboundNumbersOfUserWithOptions(request, runtime);
7744
7860
  }
7745
7861
  /**
7746
- * 获取个人外呼号码列表
7862
+ * You can invoke ListPersonalNumbersOfUser to obtain the list of personal outbound numbers for a specified agent under a specified instance. You can also use this API to retrieve the list of numbers that can be added as personal outbound numbers for an agent.
7863
+ *
7864
+ * @remarks
7865
+ * Note: If a number is already attached to a skill group, it will not appear in the list of numbers available as personal outbound numbers.
7747
7866
  *
7748
7867
  * @param request - ListPersonalNumbersOfUserRequest
7749
7868
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7787,7 +7906,10 @@ class Client extends openapi_core_1.default {
7787
7906
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListPersonalNumbersOfUserResponse({}));
7788
7907
  }
7789
7908
  /**
7790
- * 获取个人外呼号码列表
7909
+ * You can invoke ListPersonalNumbersOfUser to obtain the list of personal outbound numbers for a specified agent under a specified instance. You can also use this API to retrieve the list of numbers that can be added as personal outbound numbers for an agent.
7910
+ *
7911
+ * @remarks
7912
+ * Note: If a number is already attached to a skill group, it will not appear in the list of numbers available as personal outbound numbers.
7791
7913
  *
7792
7914
  * @param request - ListPersonalNumbersOfUserRequest
7793
7915
  * @returns ListPersonalNumbersOfUserResponse
@@ -7797,7 +7919,7 @@ class Client extends openapi_core_1.default {
7797
7919
  return await this.listPersonalNumbersOfUserWithOptions(request, runtime);
7798
7920
  }
7799
7921
  /**
7800
- * 获取号码列表
7922
+ * You can invoke ListPhoneNumbers to obtain the phone number list under a specified instance.
7801
7923
  *
7802
7924
  * @param request - ListPhoneNumbersRequest
7803
7925
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7841,7 +7963,7 @@ class Client extends openapi_core_1.default {
7841
7963
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListPhoneNumbersResponse({}));
7842
7964
  }
7843
7965
  /**
7844
- * 获取号码列表
7966
+ * You can invoke ListPhoneNumbers to obtain the phone number list under a specified instance.
7845
7967
  *
7846
7968
  * @param request - ListPhoneNumbersRequest
7847
7969
  * @returns ListPhoneNumbersResponse
@@ -7851,7 +7973,10 @@ class Client extends openapi_core_1.default {
7851
7973
  return await this.listPhoneNumbersWithOptions(request, runtime);
7852
7974
  }
7853
7975
  /**
7854
- * 查询技能组绑定的号码
7976
+ * You can invoke the ListPhoneNumbersOfSkillGroup API to obtain the list of phone numbers associated with a specified skill group under a specified instance. You can also use this API to query phone numbers that are not currently associated with the skill group but can be associated with it.
7977
+ *
7978
+ * @remarks
7979
+ * Note: If a phone number is already used as a personal outbound number, it will not appear in the list of numbers available for association with a skill group.
7855
7980
  *
7856
7981
  * @param request - ListPhoneNumbersOfSkillGroupRequest
7857
7982
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7898,7 +8023,10 @@ class Client extends openapi_core_1.default {
7898
8023
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListPhoneNumbersOfSkillGroupResponse({}));
7899
8024
  }
7900
8025
  /**
7901
- * 查询技能组绑定的号码
8026
+ * You can invoke the ListPhoneNumbersOfSkillGroup API to obtain the list of phone numbers associated with a specified skill group under a specified instance. You can also use this API to query phone numbers that are not currently associated with the skill group but can be associated with it.
8027
+ *
8028
+ * @remarks
8029
+ * Note: If a phone number is already used as a personal outbound number, it will not appear in the list of numbers available for association with a skill group.
7902
8030
  *
7903
8031
  * @param request - ListPhoneNumbersOfSkillGroupRequest
7904
8032
  * @returns ListPhoneNumbersOfSkillGroupResponse
@@ -7908,7 +8036,7 @@ class Client extends openapi_core_1.default {
7908
8036
  return await this.listPhoneNumbersOfSkillGroupWithOptions(request, runtime);
7909
8037
  }
7910
8038
  /**
7911
- * 查询用户权限
8039
+ * Invoke ListPrivilegesOfUser to obtain the permissions owned by the current User.
7912
8040
  *
7913
8041
  * @param request - ListPrivilegesOfUserRequest
7914
8042
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7937,7 +8065,7 @@ class Client extends openapi_core_1.default {
7937
8065
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListPrivilegesOfUserResponse({}));
7938
8066
  }
7939
8067
  /**
7940
- * 查询用户权限
8068
+ * Invoke ListPrivilegesOfUser to obtain the permissions owned by the current User.
7941
8069
  *
7942
8070
  * @param request - ListPrivilegesOfUserRequest
7943
8071
  * @returns ListPrivilegesOfUserResponse
@@ -7947,7 +8075,10 @@ class Client extends openapi_core_1.default {
7947
8075
  return await this.listPrivilegesOfUserWithOptions(request, runtime);
7948
8076
  }
7949
8077
  /**
7950
- * 列表查询ram用户
8078
+ * Lists RAM users that have not been imported into a specified instance.
8079
+ *
8080
+ * @remarks
8081
+ * A Resource Access Management (RAM) user can be imported as an agent into multiple Cloud Contact Center (CCC) instances. However, an agent can be associated with only one RAM account. When you create an agent in a CCC instance, a corresponding RAM account is also created. To avoid creating redundant RAM accounts when you set up a new instance, you can call the ListRamUsers operation to list RAM users that have not been imported into the instance. You can then call the operation that imports RAM users to add them to the new instance. This prevents creating unnecessary RAM accounts and conserves resources.
7951
8082
  *
7952
8083
  * @param request - ListRamUsersRequest
7953
8084
  * @param runtime - runtime options for this request RuntimeOptions
@@ -7985,7 +8116,10 @@ class Client extends openapi_core_1.default {
7985
8116
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListRamUsersResponse({}));
7986
8117
  }
7987
8118
  /**
7988
- * 列表查询ram用户
8119
+ * Lists RAM users that have not been imported into a specified instance.
8120
+ *
8121
+ * @remarks
8122
+ * A Resource Access Management (RAM) user can be imported as an agent into multiple Cloud Contact Center (CCC) instances. However, an agent can be associated with only one RAM account. When you create an agent in a CCC instance, a corresponding RAM account is also created. To avoid creating redundant RAM accounts when you set up a new instance, you can call the ListRamUsers operation to list RAM users that have not been imported into the instance. You can then call the operation that imports RAM users to add them to the new instance. This prevents creating unnecessary RAM accounts and conserves resources.
7989
8123
  *
7990
8124
  * @param request - ListRamUsersRequest
7991
8125
  * @returns ListRamUsersResponse
@@ -7995,7 +8129,7 @@ class Client extends openapi_core_1.default {
7995
8129
  return await this.listRamUsersWithOptions(request, runtime);
7996
8130
  }
7997
8131
  /**
7998
- * 列表查询坐席状态
8132
+ * You can invoke ListRealtimeAgentStates to obtain a real-time status data report for one or more specified agents in a specified instance.
7999
8133
  *
8000
8134
  * @param request - ListRealtimeAgentStatesRequest
8001
8135
  * @param runtime - runtime options for this request RuntimeOptions
@@ -8059,7 +8193,7 @@ class Client extends openapi_core_1.default {
8059
8193
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListRealtimeAgentStatesResponse({}));
8060
8194
  }
8061
8195
  /**
8062
- * 列表查询坐席状态
8196
+ * You can invoke ListRealtimeAgentStates to obtain a real-time status data report for one or more specified agents in a specified instance.
8063
8197
  *
8064
8198
  * @param request - ListRealtimeAgentStatesRequest
8065
8199
  * @returns ListRealtimeAgentStatesResponse
@@ -8069,7 +8203,7 @@ class Client extends openapi_core_1.default {
8069
8203
  return await this.listRealtimeAgentStatesWithOptions(request, runtime);
8070
8204
  }
8071
8205
  /**
8072
- * 列表查询技能组状态报表
8206
+ * You can invoke ListRealtimeSkillGroupStates to obtain the real-time skill group status report for a specified instance.
8073
8207
  *
8074
8208
  * @param request - ListRealtimeSkillGroupStatesRequest
8075
8209
  * @param runtime - runtime options for this request RuntimeOptions
@@ -8112,7 +8246,7 @@ class Client extends openapi_core_1.default {
8112
8246
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListRealtimeSkillGroupStatesResponse({}));
8113
8247
  }
8114
8248
  /**
8115
- * 列表查询技能组状态报表
8249
+ * You can invoke ListRealtimeSkillGroupStates to obtain the real-time skill group status report for a specified instance.
8116
8250
  *
8117
8251
  * @param request - ListRealtimeSkillGroupStatesRequest
8118
8252
  * @returns ListRealtimeSkillGroupStatesResponse
@@ -8122,7 +8256,7 @@ class Client extends openapi_core_1.default {
8122
8256
  return await this.listRealtimeSkillGroupStatesWithOptions(request, runtime);
8123
8257
  }
8124
8258
  /**
8125
- * 列表查询历史通话记录
8259
+ * You can invoke ListRecentCallDetailRecords to obtain the list of recent call detail records for agents mapped to the current Resource Access Management (RAM) user under the specified instance.
8126
8260
  *
8127
8261
  * @param request - ListRecentCallDetailRecordsRequest
8128
8262
  * @param runtime - runtime options for this request RuntimeOptions
@@ -8168,7 +8302,7 @@ class Client extends openapi_core_1.default {
8168
8302
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListRecentCallDetailRecordsResponse({}));
8169
8303
  }
8170
8304
  /**
8171
- * 列表查询历史通话记录
8305
+ * You can invoke ListRecentCallDetailRecords to obtain the list of recent call detail records for agents mapped to the current Resource Access Management (RAM) user under the specified instance.
8172
8306
  *
8173
8307
  * @param request - ListRecentCallDetailRecordsRequest
8174
8308
  * @returns ListRecentCallDetailRecordsResponse
@@ -8178,7 +8312,7 @@ class Client extends openapi_core_1.default {
8178
8312
  return await this.listRecentCallDetailRecordsWithOptions(request, runtime);
8179
8313
  }
8180
8314
  /**
8181
- * 列表查询角色
8315
+ * You can invoke ListRoles to obtain all roles under a specified instance.
8182
8316
  *
8183
8317
  * @param request - ListRolesRequest
8184
8318
  * @param runtime - runtime options for this request RuntimeOptions
@@ -8207,7 +8341,7 @@ class Client extends openapi_core_1.default {
8207
8341
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListRolesResponse({}));
8208
8342
  }
8209
8343
  /**
8210
- * 列表查询角色
8344
+ * You can invoke ListRoles to obtain all roles under a specified instance.
8211
8345
  *
8212
8346
  * @param request - ListRolesRequest
8213
8347
  * @returns ListRolesResponse
@@ -8217,7 +8351,7 @@ class Client extends openapi_core_1.default {
8217
8351
  return await this.listRolesWithOptions(request, runtime);
8218
8352
  }
8219
8353
  /**
8220
- * ListSkillGroupStates for acc
8354
+ * You can invoke the ListSkillgroupStates API to obtain the status list of specified skill groups under a specified instance. This API is only available to specific Users, and other Customers are not recommended to invoke it.
8221
8355
  *
8222
8356
  * @deprecated OpenAPI ListSkillGroupStates is deprecated, please use CCC::2020-07-01::ListRealtimeSkillGroupStates instead.
8223
8357
  *
@@ -8245,7 +8379,7 @@ class Client extends openapi_core_1.default {
8245
8379
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListSkillGroupStatesResponse({}));
8246
8380
  }
8247
8381
  /**
8248
- * ListSkillGroupStates for acc
8382
+ * You can invoke the ListSkillgroupStates API to obtain the status list of specified skill groups under a specified instance. This API is only available to specific Users, and other Customers are not recommended to invoke it.
8249
8383
  *
8250
8384
  * @deprecated OpenAPI ListSkillGroupStates is deprecated, please use CCC::2020-07-01::ListRealtimeSkillGroupStates instead.
8251
8385
  *
@@ -8258,7 +8392,7 @@ class Client extends openapi_core_1.default {
8258
8392
  return await this.listSkillGroupStatesWithOptions(request, runtime);
8259
8393
  }
8260
8394
  /**
8261
- * ListSkillGroupSummaryReportsSinceMidnight for acc
8395
+ * The `ListSkillgroupSummaryReportsSinceMidnight` operation retrieves historical summary reports, filtered by specified conditions, for skill groups in a specified instance. The report contains data from 00:00 (midnight) today to the time of the request. This operation is available to specific users only.
8262
8396
  *
8263
8397
  * @deprecated OpenAPI ListSkillGroupSummaryReportsSinceMidnight is deprecated, please use CCC::2020-07-01::ListHistoricalSkillGroupReport instead.
8264
8398
  *
@@ -8286,7 +8420,7 @@ class Client extends openapi_core_1.default {
8286
8420
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListSkillGroupSummaryReportsSinceMidnightResponse({}));
8287
8421
  }
8288
8422
  /**
8289
- * ListSkillGroupSummaryReportsSinceMidnight for acc
8423
+ * The `ListSkillgroupSummaryReportsSinceMidnight` operation retrieves historical summary reports, filtered by specified conditions, for skill groups in a specified instance. The report contains data from 00:00 (midnight) today to the time of the request. This operation is available to specific users only.
8290
8424
  *
8291
8425
  * @deprecated OpenAPI ListSkillGroupSummaryReportsSinceMidnight is deprecated, please use CCC::2020-07-01::ListHistoricalSkillGroupReport instead.
8292
8426
  *
@@ -8299,7 +8433,7 @@ class Client extends openapi_core_1.default {
8299
8433
  return await this.listSkillGroupSummaryReportsSinceMidnightWithOptions(request, runtime);
8300
8434
  }
8301
8435
  /**
8302
- * 查询技能组列表
8436
+ * You can invoke ListSkillGroups to obtain the list of skill groups under a specified instance.
8303
8437
  *
8304
8438
  * @param request - ListSkillGroupsRequest
8305
8439
  * @param runtime - runtime options for this request RuntimeOptions
@@ -8340,7 +8474,7 @@ class Client extends openapi_core_1.default {
8340
8474
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListSkillGroupsResponse({}));
8341
8475
  }
8342
8476
  /**
8343
- * 查询技能组列表
8477
+ * You can invoke ListSkillGroups to obtain the list of skill groups under a specified instance.
8344
8478
  *
8345
8479
  * @param request - ListSkillGroupsRequest
8346
8480
  * @returns ListSkillGroupsResponse
@@ -8350,7 +8484,7 @@ class Client extends openapi_core_1.default {
8350
8484
  return await this.listSkillGroupsWithOptions(request, runtime);
8351
8485
  }
8352
8486
  /**
8353
- * 查询用户技能组级别
8487
+ * You can use this API to retrieve the list of skill levels for skill groups associated with a specified agent under a specified instance. You can also use this API to query the list of skill groups that the agent can be associated with but is not currently associated with.
8354
8488
  *
8355
8489
  * @param request - ListSkillLevelsOfUserRequest
8356
8490
  * @param runtime - runtime options for this request RuntimeOptions
@@ -8394,7 +8528,7 @@ class Client extends openapi_core_1.default {
8394
8528
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListSkillLevelsOfUserResponse({}));
8395
8529
  }
8396
8530
  /**
8397
- * 查询用户技能组级别
8531
+ * You can use this API to retrieve the list of skill levels for skill groups associated with a specified agent under a specified instance. You can also use this API to query the list of skill groups that the agent can be associated with but is not currently associated with.
8398
8532
  *
8399
8533
  * @param request - ListSkillLevelsOfUserRequest
8400
8534
  * @returns ListSkillLevelsOfUserResponse
@@ -8404,7 +8538,7 @@ class Client extends openapi_core_1.default {
8404
8538
  return await this.listSkillLevelsOfUserWithOptions(request, runtime);
8405
8539
  }
8406
8540
  /**
8407
- * 使用ListSmsMetadata获取短信配置信息。
8541
+ * Queries the details of SMS configurations.
8408
8542
  *
8409
8543
  * @param request - ListSmsMetadataRequest
8410
8544
  * @param runtime - runtime options for this request RuntimeOptions
@@ -8442,7 +8576,7 @@ class Client extends openapi_core_1.default {
8442
8576
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListSmsMetadataResponse({}));
8443
8577
  }
8444
8578
  /**
8445
- * 使用ListSmsMetadata获取短信配置信息。
8579
+ * Queries the details of SMS configurations.
8446
8580
  *
8447
8581
  * @param request - ListSmsMetadataRequest
8448
8582
  * @returns ListSmsMetadataResponse
@@ -8490,6 +8624,8 @@ class Client extends openapi_core_1.default {
8490
8624
  return await this.listTicketTasksWithOptions(request, runtime);
8491
8625
  }
8492
8626
  /**
8627
+ * Retrieves a list of ticket templates.
8628
+ *
8493
8629
  * @param request - ListTicketTemplatesRequest
8494
8630
  * @param runtime - runtime options for this request RuntimeOptions
8495
8631
  * @returns ListTicketTemplatesResponse
@@ -8532,6 +8668,8 @@ class Client extends openapi_core_1.default {
8532
8668
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListTicketTemplatesResponse({}));
8533
8669
  }
8534
8670
  /**
8671
+ * Retrieves a list of ticket templates.
8672
+ *
8535
8673
  * @param request - ListTicketTemplatesRequest
8536
8674
  * @returns ListTicketTemplatesResponse
8537
8675
  */
@@ -8540,6 +8678,8 @@ class Client extends openapi_core_1.default {
8540
8678
  return await this.listTicketTemplatesWithOptions(request, runtime);
8541
8679
  }
8542
8680
  /**
8681
+ * Retrieves a list of tickets for an instance.
8682
+ *
8543
8683
  * @param request - ListTicketsRequest
8544
8684
  * @param runtime - runtime options for this request RuntimeOptions
8545
8685
  * @returns ListTicketsResponse
@@ -8609,6 +8749,8 @@ class Client extends openapi_core_1.default {
8609
8749
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListTicketsResponse({}));
8610
8750
  }
8611
8751
  /**
8752
+ * Retrieves a list of tickets for an instance.
8753
+ *
8612
8754
  * @param request - ListTicketsRequest
8613
8755
  * @returns ListTicketsResponse
8614
8756
  */
@@ -8617,7 +8759,7 @@ class Client extends openapi_core_1.default {
8617
8759
  return await this.listTicketsWithOptions(request, runtime);
8618
8760
  }
8619
8761
  /**
8620
- * 获取未分配号码列表
8762
+ * You can invoke ListUnassignedNumbers to obtain the list of numbers under your Alibaba Cloud account that have not been assigned to an instance.
8621
8763
  *
8622
8764
  * @param request - ListUnassignedNumbersRequest
8623
8765
  * @param runtime - runtime options for this request RuntimeOptions
@@ -8652,7 +8794,7 @@ class Client extends openapi_core_1.default {
8652
8794
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListUnassignedNumbersResponse({}));
8653
8795
  }
8654
8796
  /**
8655
- * 获取未分配号码列表
8797
+ * You can invoke ListUnassignedNumbers to obtain the list of numbers under your Alibaba Cloud account that have not been assigned to an instance.
8656
8798
  *
8657
8799
  * @param request - ListUnassignedNumbersRequest
8658
8800
  * @returns ListUnassignedNumbersResponse
@@ -8662,7 +8804,7 @@ class Client extends openapi_core_1.default {
8662
8804
  return await this.listUnassignedNumbersWithOptions(request, runtime);
8663
8805
  }
8664
8806
  /**
8665
- * 查询技能组级别列表
8807
+ * You can invoke the ListUserLevelsOfSkillGroup API to retrieve the list of agent skill levels under a specified skill group in a given instance. You can also use this API to retrieve the list of agents who can be associated with but are not currently associated with the specified skill group.
8666
8808
  *
8667
8809
  * @param request - ListUserLevelsOfSkillGroupRequest
8668
8810
  * @param runtime - runtime options for this request RuntimeOptions
@@ -8706,7 +8848,7 @@ class Client extends openapi_core_1.default {
8706
8848
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListUserLevelsOfSkillGroupResponse({}));
8707
8849
  }
8708
8850
  /**
8709
- * 查询技能组级别列表
8851
+ * You can invoke the ListUserLevelsOfSkillGroup API to retrieve the list of agent skill levels under a specified skill group in a given instance. You can also use this API to retrieve the list of agents who can be associated with but are not currently associated with the specified skill group.
8710
8852
  *
8711
8853
  * @param request - ListUserLevelsOfSkillGroupRequest
8712
8854
  * @returns ListUserLevelsOfSkillGroupResponse
@@ -8716,7 +8858,7 @@ class Client extends openapi_core_1.default {
8716
8858
  return await this.listUserLevelsOfSkillGroupWithOptions(request, runtime);
8717
8859
  }
8718
8860
  /**
8719
- * 查询用户列表
8861
+ * Invoke ListUsers to obtain the agent list under a specified instance.
8720
8862
  *
8721
8863
  * @param request - ListUsersRequest
8722
8864
  * @param runtime - runtime options for this request RuntimeOptions
@@ -8757,7 +8899,7 @@ class Client extends openapi_core_1.default {
8757
8899
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListUsersResponse({}));
8758
8900
  }
8759
8901
  /**
8760
- * 查询用户列表
8902
+ * Invoke ListUsers to obtain the agent list under a specified instance.
8761
8903
  *
8762
8904
  * @param request - ListUsersRequest
8763
8905
  * @returns ListUsersResponse
@@ -8767,7 +8909,7 @@ class Client extends openapi_core_1.default {
8767
8909
  return await this.listUsersWithOptions(request, runtime);
8768
8910
  }
8769
8911
  /**
8770
- * ListVisitorChatMessages
8912
+ * You can use ListVisitorChatMessages to retrieve visitor chat records.
8771
8913
  *
8772
8914
  * @param request - ListVisitorChatMessagesRequest
8773
8915
  * @param runtime - runtime options for this request RuntimeOptions
@@ -8820,7 +8962,7 @@ class Client extends openapi_core_1.default {
8820
8962
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListVisitorChatMessagesResponse({}));
8821
8963
  }
8822
8964
  /**
8823
- * ListVisitorChatMessages
8965
+ * You can use ListVisitorChatMessages to retrieve visitor chat records.
8824
8966
  *
8825
8967
  * @param request - ListVisitorChatMessagesRequest
8826
8968
  * @returns ListVisitorChatMessagesResponse
@@ -8830,7 +8972,7 @@ class Client extends openapi_core_1.default {
8830
8972
  return await this.listVisitorChatMessagesWithOptions(request, runtime);
8831
8973
  }
8832
8974
  /**
8833
- * 查询语音信箱列表
8975
+ * You can call the ListVoicemails operation to retrieve a list of voicemails for a specified instance.
8834
8976
  *
8835
8977
  * @param request - ListVoicemailsRequest
8836
8978
  * @param runtime - runtime options for this request RuntimeOptions
@@ -8880,7 +9022,7 @@ class Client extends openapi_core_1.default {
8880
9022
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListVoicemailsResponse({}));
8881
9023
  }
8882
9024
  /**
8883
- * 查询语音信箱列表
9025
+ * You can call the ListVoicemails operation to retrieve a list of voicemails for a specified instance.
8884
9026
  *
8885
9027
  * @param request - ListVoicemailsRequest
8886
9028
  * @returns ListVoicemailsResponse
@@ -8890,6 +9032,8 @@ class Client extends openapi_core_1.default {
8890
9032
  return await this.listVoicemailsWithOptions(request, runtime);
8891
9033
  }
8892
9034
  /**
9035
+ * The ListWaitingChats operation allows agents to retrieve chats that are waiting in a queue to be assigned or claimed.
9036
+ *
8893
9037
  * @param request - ListWaitingChatsRequest
8894
9038
  * @param runtime - runtime options for this request RuntimeOptions
8895
9039
  * @returns ListWaitingChatsResponse
@@ -8920,6 +9064,8 @@ class Client extends openapi_core_1.default {
8920
9064
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListWaitingChatsResponse({}));
8921
9065
  }
8922
9066
  /**
9067
+ * The ListWaitingChats operation allows agents to retrieve chats that are waiting in a queue to be assigned or claimed.
9068
+ *
8923
9069
  * @param request - ListWaitingChatsRequest
8924
9070
  * @returns ListWaitingChatsResponse
8925
9071
  */
@@ -8928,6 +9074,8 @@ class Client extends openapi_core_1.default {
8928
9074
  return await this.listWaitingChatsWithOptions(request, runtime);
8929
9075
  }
8930
9076
  /**
9077
+ * You can invoke MakeCall to initiate a call. The callee can be an internal agent or an external customer.
9078
+ *
8931
9079
  * @param request - MakeCallRequest
8932
9080
  * @param runtime - runtime options for this request RuntimeOptions
8933
9081
  * @returns MakeCallResponse
@@ -8982,6 +9130,8 @@ class Client extends openapi_core_1.default {
8982
9130
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.MakeCallResponse({}));
8983
9131
  }
8984
9132
  /**
9133
+ * You can invoke MakeCall to initiate a call. The callee can be an internal agent or an external customer.
9134
+ *
8985
9135
  * @param request - MakeCallRequest
8986
9136
  * @returns MakeCallResponse
8987
9137
  */
@@ -8990,7 +9140,7 @@ class Client extends openapi_core_1.default {
8990
9140
  return await this.makeCallWithOptions(request, runtime);
8991
9141
  }
8992
9142
  /**
8993
- * 修改媒体文件
9143
+ * You can invoke ModifyAudioFile to modify the audio file associated with a specified audio resource ID under a given instance. You can update the audio file name, display name, and the OSS key of the audio file.
8994
9144
  *
8995
9145
  * @param request - ModifyAudioFileRequest
8996
9146
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9034,7 +9184,7 @@ class Client extends openapi_core_1.default {
9034
9184
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyAudioFileResponse({}));
9035
9185
  }
9036
9186
  /**
9037
- * 修改媒体文件
9187
+ * You can invoke ModifyAudioFile to modify the audio file associated with a specified audio resource ID under a given instance. You can update the audio file name, display name, and the OSS key of the audio file.
9038
9188
  *
9039
9189
  * @param request - ModifyAudioFileRequest
9040
9190
  * @returns ModifyAudioFileResponse
@@ -9044,7 +9194,7 @@ class Client extends openapi_core_1.default {
9044
9194
  return await this.modifyAudioFileWithOptions(request, runtime);
9045
9195
  }
9046
9196
  /**
9047
- * 修改活动外呼号码
9197
+ * Modifies the calling numbers for a batch prediction outbound campaign.
9048
9198
  *
9049
9199
  * @param tmpReq - ModifyCampaignNumbersRequest
9050
9200
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9087,7 +9237,7 @@ class Client extends openapi_core_1.default {
9087
9237
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyCampaignNumbersResponse({}));
9088
9238
  }
9089
9239
  /**
9090
- * 修改活动外呼号码
9240
+ * Modifies the calling numbers for a batch prediction outbound campaign.
9091
9241
  *
9092
9242
  * @param request - ModifyCampaignNumbersRequest
9093
9243
  * @returns ModifyCampaignNumbersResponse
@@ -9097,7 +9247,7 @@ class Client extends openapi_core_1.default {
9097
9247
  return await this.modifyCampaignNumbersWithOptions(request, runtime);
9098
9248
  }
9099
9249
  /**
9100
- * 编辑呼入控制号码
9250
+ * You can invoke ModifyCustomCallTagging to modify the description and attached number tags of an inbound number mark for a specified number under a specified instance.
9101
9251
  *
9102
9252
  * @param request - ModifyCustomCallTaggingRequest
9103
9253
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9135,7 +9285,7 @@ class Client extends openapi_core_1.default {
9135
9285
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyCustomCallTaggingResponse({}));
9136
9286
  }
9137
9287
  /**
9138
- * 编辑呼入控制号码
9288
+ * You can invoke ModifyCustomCallTagging to modify the description and attached number tags of an inbound number mark for a specified number under a specified instance.
9139
9289
  *
9140
9290
  * @param request - ModifyCustomCallTaggingRequest
9141
9291
  * @returns ModifyCustomCallTaggingResponse
@@ -9145,7 +9295,7 @@ class Client extends openapi_core_1.default {
9145
9295
  return await this.modifyCustomCallTaggingWithOptions(request, runtime);
9146
9296
  }
9147
9297
  /**
9148
- * 修改实例
9298
+ * You can invoke ModifyInstance to modify a Cloud Contact Center instance.
9149
9299
  *
9150
9300
  * @param request - ModifyInstanceRequest
9151
9301
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9177,7 +9327,7 @@ class Client extends openapi_core_1.default {
9177
9327
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyInstanceResponse({}));
9178
9328
  }
9179
9329
  /**
9180
- * 修改实例
9330
+ * You can invoke ModifyInstance to modify a Cloud Contact Center instance.
9181
9331
  *
9182
9332
  * @param request - ModifyInstanceRequest
9183
9333
  * @returns ModifyInstanceResponse
@@ -9187,7 +9337,7 @@ class Client extends openapi_core_1.default {
9187
9337
  return await this.modifyInstanceWithOptions(request, runtime);
9188
9338
  }
9189
9339
  /**
9190
- * 修改电话号码
9340
+ * You can invoke ModifyPhoneNumber to modify the information of a specified phone number under a specified instance, primarily to update the number\\"s usage and the attached contact flow ID.
9191
9341
  *
9192
9342
  * @param request - ModifyPhoneNumberRequest
9193
9343
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9225,7 +9375,7 @@ class Client extends openapi_core_1.default {
9225
9375
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyPhoneNumberResponse({}));
9226
9376
  }
9227
9377
  /**
9228
- * 修改电话号码
9378
+ * You can invoke ModifyPhoneNumber to modify the information of a specified phone number under a specified instance, primarily to update the number\\"s usage and the attached contact flow ID.
9229
9379
  *
9230
9380
  * @param request - ModifyPhoneNumberRequest
9231
9381
  * @returns ModifyPhoneNumberResponse
@@ -9235,7 +9385,7 @@ class Client extends openapi_core_1.default {
9235
9385
  return await this.modifyPhoneNumberWithOptions(request, runtime);
9236
9386
  }
9237
9387
  /**
9238
- * 修改技能组
9388
+ * You can invoke ModifySkillGroup to modify the information of a skill group associated with a specified skill group ID under a specified instance, primarily updating the skill group\\"s display name and description.
9239
9389
  *
9240
9390
  * @param request - ModifySkillGroupRequest
9241
9391
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9273,7 +9423,7 @@ class Client extends openapi_core_1.default {
9273
9423
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifySkillGroupResponse({}));
9274
9424
  }
9275
9425
  /**
9276
- * 修改技能组
9426
+ * You can invoke ModifySkillGroup to modify the information of a skill group associated with a specified skill group ID under a specified instance, primarily updating the skill group\\"s display name and description.
9277
9427
  *
9278
9428
  * @param request - ModifySkillGroupRequest
9279
9429
  * @returns ModifySkillGroupResponse
@@ -9283,7 +9433,7 @@ class Client extends openapi_core_1.default {
9283
9433
  return await this.modifySkillGroupWithOptions(request, runtime);
9284
9434
  }
9285
9435
  /**
9286
- * 修改坐席技能组
9436
+ * Modify the skill level of a specified agent in one or more skill groups under a specified instance.
9287
9437
  *
9288
9438
  * @param request - ModifySkillLevelsOfUserRequest
9289
9439
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9318,7 +9468,7 @@ class Client extends openapi_core_1.default {
9318
9468
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifySkillLevelsOfUserResponse({}));
9319
9469
  }
9320
9470
  /**
9321
- * 修改坐席技能组
9471
+ * Modify the skill level of a specified agent in one or more skill groups under a specified instance.
9322
9472
  *
9323
9473
  * @param request - ModifySkillLevelsOfUserRequest
9324
9474
  * @returns ModifySkillLevelsOfUserResponse
@@ -9328,7 +9478,7 @@ class Client extends openapi_core_1.default {
9328
9478
  return await this.modifySkillLevelsOfUserWithOptions(request, runtime);
9329
9479
  }
9330
9480
  /**
9331
- * 修改坐席
9481
+ * You can invoke ModifyUser to modify the information of a specified agent under a specified instance. You can modify the phone number, work mode, role, and agent ID.
9332
9482
  *
9333
9483
  * @param request - ModifyUserRequest
9334
9484
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9384,7 +9534,7 @@ class Client extends openapi_core_1.default {
9384
9534
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyUserResponse({}));
9385
9535
  }
9386
9536
  /**
9387
- * 修改坐席
9537
+ * You can invoke ModifyUser to modify the information of a specified agent under a specified instance. You can modify the phone number, work mode, role, and agent ID.
9388
9538
  *
9389
9539
  * @param request - ModifyUserRequest
9390
9540
  * @returns ModifyUserResponse
@@ -9394,7 +9544,7 @@ class Client extends openapi_core_1.default {
9394
9544
  return await this.modifyUserWithOptions(request, runtime);
9395
9545
  }
9396
9546
  /**
9397
- * 修改坐席技能组级别
9547
+ * You can invoke ModifyUserLevelsOfSkillGroup to modify the skill levels of one or more agents under a specified skill group in a specified instance.
9398
9548
  *
9399
9549
  * @param request - ModifyUserLevelsOfSkillGroupRequest
9400
9550
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9429,7 +9579,7 @@ class Client extends openapi_core_1.default {
9429
9579
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyUserLevelsOfSkillGroupResponse({}));
9430
9580
  }
9431
9581
  /**
9432
- * 修改坐席技能组级别
9582
+ * You can invoke ModifyUserLevelsOfSkillGroup to modify the skill levels of one or more agents under a specified skill group in a specified instance.
9433
9583
  *
9434
9584
  * @param request - ModifyUserLevelsOfSkillGroupRequest
9435
9585
  * @returns ModifyUserLevelsOfSkillGroupResponse
@@ -9439,7 +9589,7 @@ class Client extends openapi_core_1.default {
9439
9589
  return await this.modifyUserLevelsOfSkillGroupWithOptions(request, runtime);
9440
9590
  }
9441
9591
  /**
9442
- * 通话监听
9592
+ * You can invoke MonitorCall to listen to a call associated with a specified call ID under a specified instance. The call must be in a state where both the agent and the customer are normally connected, and the agent initiating the listening must have permission to monitor the target agent.
9443
9593
  *
9444
9594
  * @param request - MonitorCallRequest
9445
9595
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9480,7 +9630,7 @@ class Client extends openapi_core_1.default {
9480
9630
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.MonitorCallResponse({}));
9481
9631
  }
9482
9632
  /**
9483
- * 通话监听
9633
+ * You can invoke MonitorCall to listen to a call associated with a specified call ID under a specified instance. The call must be in a state where both the agent and the customer are normally connected, and the agent initiating the listening must have permission to monitor the target agent.
9484
9634
  *
9485
9635
  * @param request - MonitorCallRequest
9486
9636
  * @returns MonitorCallResponse
@@ -9490,7 +9640,7 @@ class Client extends openapi_core_1.default {
9490
9640
  return await this.monitorCallWithOptions(request, runtime);
9491
9641
  }
9492
9642
  /**
9493
- * 静音
9643
+ * You can invoke MuteCall to mute the call associated with a specified call ID under a specified instance. This operation can only be invoked by an agent who is in a talking state, and the agent can only mute themselves. After the agent mutes themselves, the customer will no longer hear the agent\\"s voice.
9494
9644
  *
9495
9645
  * @param request - MuteCallRequest
9496
9646
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9531,7 +9681,7 @@ class Client extends openapi_core_1.default {
9531
9681
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.MuteCallResponse({}));
9532
9682
  }
9533
9683
  /**
9534
- * 静音
9684
+ * You can invoke MuteCall to mute the call associated with a specified call ID under a specified instance. This operation can only be invoked by an agent who is in a talking state, and the agent can only mute themselves. After the agent mutes themselves, the customer will no longer hear the agent\\"s voice.
9535
9685
  *
9536
9686
  * @param request - MuteCallRequest
9537
9687
  * @returns MuteCallResponse
@@ -9541,7 +9691,7 @@ class Client extends openapi_core_1.default {
9541
9691
  return await this.muteCallWithOptions(request, runtime);
9542
9692
  }
9543
9693
  /**
9544
- * 暂停预测式外呼活动
9694
+ * Invoke PauseCampaign to pause the predictive outbound calling Activity corresponding to the specified ID under the specified instance.
9545
9695
  *
9546
9696
  * @param request - PauseCampaignRequest
9547
9697
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9573,7 +9723,7 @@ class Client extends openapi_core_1.default {
9573
9723
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.PauseCampaignResponse({}));
9574
9724
  }
9575
9725
  /**
9576
- * 暂停预测式外呼活动
9726
+ * Invoke PauseCampaign to pause the predictive outbound calling Activity corresponding to the specified ID under the specified instance.
9577
9727
  *
9578
9728
  * @param request - PauseCampaignRequest
9579
9729
  * @returns PauseCampaignResponse
@@ -9583,7 +9733,7 @@ class Client extends openapi_core_1.default {
9583
9733
  return await this.pauseCampaignWithOptions(request, runtime);
9584
9734
  }
9585
9735
  /**
9586
- * 选择外呼号码
9736
+ * You can invoke PickOutboundNumbers to select an appropriate caller number based on the provided callee number. The number selection logic is controlled by an Intelligent algorithm.
9587
9737
  *
9588
9738
  * @param request - PickOutboundNumbersRequest
9589
9739
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9621,7 +9771,7 @@ class Client extends openapi_core_1.default {
9621
9771
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.PickOutboundNumbersResponse({}));
9622
9772
  }
9623
9773
  /**
9624
- * 选择外呼号码
9774
+ * You can invoke PickOutboundNumbers to select an appropriate caller number based on the provided callee number. The number selection logic is controlled by an Intelligent algorithm.
9625
9775
  *
9626
9776
  * @param request - PickOutboundNumbersRequest
9627
9777
  * @returns PickOutboundNumbersResponse
@@ -9631,7 +9781,7 @@ class Client extends openapi_core_1.default {
9631
9781
  return await this.pickOutboundNumbersWithOptions(request, runtime);
9632
9782
  }
9633
9783
  /**
9634
- * 轮询座席状态
9784
+ * Polls the agent status of a specified agent under a specified instance. This operation is typically invoked by the frontend agent Workbench to synchronize agent status.
9635
9785
  *
9636
9786
  * @param request - PollUserStatusRequest
9637
9787
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9666,7 +9816,7 @@ class Client extends openapi_core_1.default {
9666
9816
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.PollUserStatusResponse({}));
9667
9817
  }
9668
9818
  /**
9669
- * 轮询座席状态
9819
+ * Polls the agent status of a specified agent under a specified instance. This operation is typically invoked by the frontend agent Workbench to synchronize agent status.
9670
9820
  *
9671
9821
  * @param request - PollUserStatusRequest
9672
9822
  * @returns PollUserStatusResponse
@@ -9774,7 +9924,7 @@ class Client extends openapi_core_1.default {
9774
9924
  return await this.processCustomIMCallbackWithOptions(request, runtime);
9775
9925
  }
9776
9926
  /**
9777
- * 发布ivr流程
9927
+ * Publishes a contact flow.
9778
9928
  *
9779
9929
  * @param request - PublishContactFlowRequest
9780
9930
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9809,7 +9959,7 @@ class Client extends openapi_core_1.default {
9809
9959
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.PublishContactFlowResponse({}));
9810
9960
  }
9811
9961
  /**
9812
- * 发布ivr流程
9962
+ * Publishes a contact flow.
9813
9963
  *
9814
9964
  * @param request - PublishContactFlowRequest
9815
9965
  * @returns PublishContactFlowResponse
@@ -9819,7 +9969,7 @@ class Client extends openapi_core_1.default {
9819
9969
  return await this.publishContactFlowWithOptions(request, runtime);
9820
9970
  }
9821
9971
  /**
9822
- * 就绪/示闲
9972
+ * You can invoke ReadyForService to make a specified agent under a specified instance ready. After becoming ready, the agent enters the idle status.
9823
9973
  *
9824
9974
  * @param request - ReadyForServiceRequest
9825
9975
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9857,7 +10007,7 @@ class Client extends openapi_core_1.default {
9857
10007
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ReadyForServiceResponse({}));
9858
10008
  }
9859
10009
  /**
9860
- * 就绪/示闲
10010
+ * You can invoke ReadyForService to make a specified agent under a specified instance ready. After becoming ready, the agent enters the idle status.
9861
10011
  *
9862
10012
  * @param request - ReadyForServiceRequest
9863
10013
  * @returns ReadyForServiceResponse
@@ -9867,7 +10017,7 @@ class Client extends openapi_core_1.default {
9867
10017
  return await this.readyForServiceWithOptions(request, runtime);
9868
10018
  }
9869
10019
  /**
9870
- * 重拨
10020
+ * Redial the number in the desensitized call record
9871
10021
  *
9872
10022
  * @param request - RedialCallRequest
9873
10023
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9917,7 +10067,7 @@ class Client extends openapi_core_1.default {
9917
10067
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RedialCallResponse({}));
9918
10068
  }
9919
10069
  /**
9920
- * 重拨
10070
+ * Redial the number in the desensitized call record
9921
10071
  *
9922
10072
  * @param request - RedialCallRequest
9923
10073
  * @returns RedialCallResponse
@@ -9927,7 +10077,7 @@ class Client extends openapi_core_1.default {
9927
10077
  return await this.redialCallWithOptions(request, runtime);
9928
10078
  }
9929
10079
  /**
9930
- * 注册设备
10080
+ * Registers a Session Initiation Protocol (SIP) device with a specified agent in an instance. A SIP device can be a physical SIP phone or a softphone.
9931
10081
  *
9932
10082
  * @param request - RegisterDeviceRequest
9933
10083
  * @param runtime - runtime options for this request RuntimeOptions
@@ -9965,7 +10115,7 @@ class Client extends openapi_core_1.default {
9965
10115
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RegisterDeviceResponse({}));
9966
10116
  }
9967
10117
  /**
9968
- * 注册设备
10118
+ * Registers a Session Initiation Protocol (SIP) device with a specified agent in an instance. A SIP device can be a physical SIP phone or a softphone.
9969
10119
  *
9970
10120
  * @param request - RegisterDeviceRequest
9971
10121
  * @returns RegisterDeviceResponse
@@ -9975,7 +10125,7 @@ class Client extends openapi_core_1.default {
9975
10125
  return await this.registerDeviceWithOptions(request, runtime);
9976
10126
  }
9977
10127
  /**
9978
- * 注册设备
10128
+ * Registers one or more SIP devices to specified agents in an instance. A SIP device can be a SIP phone or a SIP softphone.
9979
10129
  *
9980
10130
  * @param request - RegisterDevicesRequest
9981
10131
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10013,7 +10163,7 @@ class Client extends openapi_core_1.default {
10013
10163
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RegisterDevicesResponse({}));
10014
10164
  }
10015
10165
  /**
10016
- * 注册设备
10166
+ * Registers one or more SIP devices to specified agents in an instance. A SIP device can be a SIP phone or a SIP softphone.
10017
10167
  *
10018
10168
  * @param request - RegisterDevicesRequest
10019
10169
  * @returns RegisterDevicesResponse
@@ -10023,6 +10173,8 @@ class Client extends openapi_core_1.default {
10023
10173
  return await this.registerDevicesWithOptions(request, runtime);
10024
10174
  }
10025
10175
  /**
10176
+ * Rejects a chat assigned to an agent.
10177
+ *
10026
10178
  * @param request - RejectChatRequest
10027
10179
  * @param runtime - runtime options for this request RuntimeOptions
10028
10180
  * @returns RejectChatResponse
@@ -10053,6 +10205,8 @@ class Client extends openapi_core_1.default {
10053
10205
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RejectChatResponse({}));
10054
10206
  }
10055
10207
  /**
10208
+ * Rejects a chat assigned to an agent.
10209
+ *
10056
10210
  * @param request - RejectChatRequest
10057
10211
  * @returns RejectChatResponse
10058
10212
  */
@@ -10061,6 +10215,8 @@ class Client extends openapi_core_1.default {
10061
10215
  return await this.rejectChatWithOptions(request, runtime);
10062
10216
  }
10063
10217
  /**
10218
+ * Use the RejectTicket operation to reject a ticket. The ticket creator can add information to a rejected ticket and then resubmit it.
10219
+ *
10064
10220
  * @param request - RejectTicketRequest
10065
10221
  * @param runtime - runtime options for this request RuntimeOptions
10066
10222
  * @returns RejectTicketResponse
@@ -10094,6 +10250,8 @@ class Client extends openapi_core_1.default {
10094
10250
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RejectTicketResponse({}));
10095
10251
  }
10096
10252
  /**
10253
+ * Use the RejectTicket operation to reject a ticket. The ticket creator can add information to a rejected ticket and then resubmit it.
10254
+ *
10097
10255
  * @param request - RejectTicketRequest
10098
10256
  * @returns RejectTicketResponse
10099
10257
  */
@@ -10102,7 +10260,7 @@ class Client extends openapi_core_1.default {
10102
10260
  return await this.rejectTicketWithOptions(request, runtime);
10103
10261
  }
10104
10262
  /**
10105
- * 释放对话
10263
+ * You can invoke ReleaseCall to hang up the call associated with a specified call ID under a specified instance. The invoker must be an agent and currently in a call.
10106
10264
  *
10107
10265
  * @param request - ReleaseCallRequest
10108
10266
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10143,7 +10301,7 @@ class Client extends openapi_core_1.default {
10143
10301
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ReleaseCallResponse({}));
10144
10302
  }
10145
10303
  /**
10146
- * 释放对话
10304
+ * You can invoke ReleaseCall to hang up the call associated with a specified call ID under a specified instance. The invoker must be an agent and currently in a call.
10147
10305
  *
10148
10306
  * @param request - ReleaseCallRequest
10149
10307
  * @returns ReleaseCallResponse
@@ -10153,6 +10311,8 @@ class Client extends openapi_core_1.default {
10153
10311
  return await this.releaseCallWithOptions(request, runtime);
10154
10312
  }
10155
10313
  /**
10314
+ * The ReleaseChat operation ends the current chat.
10315
+ *
10156
10316
  * @param request - ReleaseChatRequest
10157
10317
  * @param runtime - runtime options for this request RuntimeOptions
10158
10318
  * @returns ReleaseChatResponse
@@ -10192,6 +10352,8 @@ class Client extends openapi_core_1.default {
10192
10352
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ReleaseChatResponse({}));
10193
10353
  }
10194
10354
  /**
10355
+ * The ReleaseChat operation ends the current chat.
10356
+ *
10195
10357
  * @param request - ReleaseChatRequest
10196
10358
  * @returns ReleaseChatResponse
10197
10359
  */
@@ -10200,7 +10362,7 @@ class Client extends openapi_core_1.default {
10200
10362
  return await this.releaseChatWithOptions(request, runtime);
10201
10363
  }
10202
10364
  /**
10203
- * 编辑呼入控制号码
10365
+ * Removes the blacklist tag from a specified phone number.
10204
10366
  *
10205
10367
  * @param request - RemoveBlacklistCallTaggingRequest
10206
10368
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10235,7 +10397,7 @@ class Client extends openapi_core_1.default {
10235
10397
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemoveBlacklistCallTaggingResponse({}));
10236
10398
  }
10237
10399
  /**
10238
- * 编辑呼入控制号码
10400
+ * Removes the blacklist tag from a specified phone number.
10239
10401
  *
10240
10402
  * @param request - RemoveBlacklistCallTaggingRequest
10241
10403
  * @returns RemoveBlacklistCallTaggingResponse
@@ -10245,7 +10407,7 @@ class Client extends openapi_core_1.default {
10245
10407
  return await this.removeBlacklistCallTaggingWithOptions(request, runtime);
10246
10408
  }
10247
10409
  /**
10248
- * 删除黑名单号码
10410
+ * You can invoke RemoveDoNotCallNumbers to delete one or more Do Not Call number configuration items under a specified instance.
10249
10411
  *
10250
10412
  * @param request - RemoveDoNotCallNumbersRequest
10251
10413
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10277,7 +10439,7 @@ class Client extends openapi_core_1.default {
10277
10439
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemoveDoNotCallNumbersResponse({}));
10278
10440
  }
10279
10441
  /**
10280
- * 删除黑名单号码
10442
+ * You can invoke RemoveDoNotCallNumbers to delete one or more Do Not Call number configuration items under a specified instance.
10281
10443
  *
10282
10444
  * @param request - RemoveDoNotCallNumbersRequest
10283
10445
  * @returns RemoveDoNotCallNumbersResponse
@@ -10287,7 +10449,7 @@ class Client extends openapi_core_1.default {
10287
10449
  return await this.removeDoNotCallNumbersWithOptions(request, runtime);
10288
10450
  }
10289
10451
  /**
10290
- * 移除个人号码
10452
+ * You can invoke RemovePersonalNumbersFromUser to delete one or more personal outbound numbers associated with a specified agent under a specified instance.
10291
10453
  *
10292
10454
  * @param request - RemovePersonalNumbersFromUserRequest
10293
10455
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10322,7 +10484,7 @@ class Client extends openapi_core_1.default {
10322
10484
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemovePersonalNumbersFromUserResponse({}));
10323
10485
  }
10324
10486
  /**
10325
- * 移除个人号码
10487
+ * You can invoke RemovePersonalNumbersFromUser to delete one or more personal outbound numbers associated with a specified agent under a specified instance.
10326
10488
  *
10327
10489
  * @param request - RemovePersonalNumbersFromUserRequest
10328
10490
  * @returns RemovePersonalNumbersFromUserResponse
@@ -10332,7 +10494,7 @@ class Client extends openapi_core_1.default {
10332
10494
  return await this.removePersonalNumbersFromUserWithOptions(request, runtime);
10333
10495
  }
10334
10496
  /**
10335
- * 移除技能组下的电话号码
10497
+ * You can invoke RemovePhoneNumberFromSkillGroups to delete the binding relationship between a specified phone number and one or more skill groups under a given instance. This operation removes only the association between the phone number and the skill groups, not the actual phone number itself.
10336
10498
  *
10337
10499
  * @param request - RemovePhoneNumberFromSkillGroupsRequest
10338
10500
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10367,7 +10529,7 @@ class Client extends openapi_core_1.default {
10367
10529
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemovePhoneNumberFromSkillGroupsResponse({}));
10368
10530
  }
10369
10531
  /**
10370
- * 移除技能组下的电话号码
10532
+ * You can invoke RemovePhoneNumberFromSkillGroups to delete the binding relationship between a specified phone number and one or more skill groups under a given instance. This operation removes only the association between the phone number and the skill groups, not the actual phone number itself.
10371
10533
  *
10372
10534
  * @param request - RemovePhoneNumberFromSkillGroupsRequest
10373
10535
  * @returns RemovePhoneNumberFromSkillGroupsResponse
@@ -10377,7 +10539,7 @@ class Client extends openapi_core_1.default {
10377
10539
  return await this.removePhoneNumberFromSkillGroupsWithOptions(request, runtime);
10378
10540
  }
10379
10541
  /**
10380
- * 移除电话号码
10542
+ * Removes one or more numbers from an instance. This action disassociates the numbers from the instance but does not permanently delete them. It also disassociates all associated resources, such as skill groups, contact flows, and agents.
10381
10543
  *
10382
10544
  * @param request - RemovePhoneNumbersRequest
10383
10545
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10412,7 +10574,7 @@ class Client extends openapi_core_1.default {
10412
10574
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemovePhoneNumbersResponse({}));
10413
10575
  }
10414
10576
  /**
10415
- * 移除电话号码
10577
+ * Removes one or more numbers from an instance. This action disassociates the numbers from the instance but does not permanently delete them. It also disassociates all associated resources, such as skill groups, contact flows, and agents.
10416
10578
  *
10417
10579
  * @param request - RemovePhoneNumbersRequest
10418
10580
  * @returns RemovePhoneNumbersResponse
@@ -10422,7 +10584,7 @@ class Client extends openapi_core_1.default {
10422
10584
  return await this.removePhoneNumbersWithOptions(request, runtime);
10423
10585
  }
10424
10586
  /**
10425
- * 移除技能组下的电话号码
10587
+ * You can invoke RemovePhoneNumbersFromSkillGroup to delete the association between one or more phone numbers and a specified skill group under a given instance.
10426
10588
  *
10427
10589
  * @param request - RemovePhoneNumbersFromSkillGroupRequest
10428
10590
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10457,7 +10619,7 @@ class Client extends openapi_core_1.default {
10457
10619
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemovePhoneNumbersFromSkillGroupResponse({}));
10458
10620
  }
10459
10621
  /**
10460
- * 移除技能组下的电话号码
10622
+ * You can invoke RemovePhoneNumbersFromSkillGroup to delete the association between one or more phone numbers and a specified skill group under a given instance.
10461
10623
  *
10462
10624
  * @param request - RemovePhoneNumbersFromSkillGroupRequest
10463
10625
  * @returns RemovePhoneNumbersFromSkillGroupResponse
@@ -10467,7 +10629,7 @@ class Client extends openapi_core_1.default {
10467
10629
  return await this.removePhoneNumbersFromSkillGroupWithOptions(request, runtime);
10468
10630
  }
10469
10631
  /**
10470
- * 移除多个技能组下的坐席
10632
+ * You can invoke RemoveSkillGroupsFromUser to delete the association between one or more skill groups and a specified agent under a specified instance.
10471
10633
  *
10472
10634
  * @param request - RemoveSkillGroupsFromUserRequest
10473
10635
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10502,7 +10664,7 @@ class Client extends openapi_core_1.default {
10502
10664
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemoveSkillGroupsFromUserResponse({}));
10503
10665
  }
10504
10666
  /**
10505
- * 移除多个技能组下的坐席
10667
+ * You can invoke RemoveSkillGroupsFromUser to delete the association between one or more skill groups and a specified agent under a specified instance.
10506
10668
  *
10507
10669
  * @param request - RemoveSkillGroupsFromUserRequest
10508
10670
  * @returns RemoveSkillGroupsFromUserResponse
@@ -10512,7 +10674,7 @@ class Client extends openapi_core_1.default {
10512
10674
  return await this.removeSkillGroupsFromUserWithOptions(request, runtime);
10513
10675
  }
10514
10676
  /**
10515
- * 移除坐席
10677
+ * You can invoke RemoveUsers to delete one or more agents from a specified instance. This operation only detaches the RAM accounts from the instance and removes the agents mapped to those RAM accounts from the instance. It does not delete the RAM accounts themselves.
10516
10678
  *
10517
10679
  * @param request - RemoveUsersRequest
10518
10680
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10553,7 +10715,7 @@ class Client extends openapi_core_1.default {
10553
10715
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemoveUsersResponse({}));
10554
10716
  }
10555
10717
  /**
10556
- * 移除坐席
10718
+ * You can invoke RemoveUsers to delete one or more agents from a specified instance. This operation only detaches the RAM accounts from the instance and removes the agents mapped to those RAM accounts from the instance. It does not delete the RAM accounts themselves.
10557
10719
  *
10558
10720
  * @param request - RemoveUsersRequest
10559
10721
  * @returns RemoveUsersResponse
@@ -10563,7 +10725,7 @@ class Client extends openapi_core_1.default {
10563
10725
  return await this.removeUsersWithOptions(request, runtime);
10564
10726
  }
10565
10727
  /**
10566
- * 移除坐席下的技能组
10728
+ * You can invoke RemoveUsersFromSkillGroup to delete the association between one or more agents and a specified skill group under a specified instance. This operation only removes the association between the skill group and the agents and does not delete the agents themselves.
10567
10729
  *
10568
10730
  * @param request - RemoveUsersFromSkillGroupRequest
10569
10731
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10598,7 +10760,7 @@ class Client extends openapi_core_1.default {
10598
10760
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemoveUsersFromSkillGroupResponse({}));
10599
10761
  }
10600
10762
  /**
10601
- * 移除坐席下的技能组
10763
+ * You can invoke RemoveUsersFromSkillGroup to delete the association between one or more agents and a specified skill group under a specified instance. This operation only removes the association between the skill group and the agents and does not delete the agents themselves.
10602
10764
  *
10603
10765
  * @param request - RemoveUsersFromSkillGroupRequest
10604
10766
  * @returns RemoveUsersFromSkillGroupResponse
@@ -10608,7 +10770,7 @@ class Client extends openapi_core_1.default {
10608
10770
  return await this.removeUsersFromSkillGroupWithOptions(request, runtime);
10609
10771
  }
10610
10772
  /**
10611
- * 重置坐席状态
10773
+ * Resets the state of a specific agent in a specific instance.
10612
10774
  *
10613
10775
  * @param request - ResetAgentStateRequest
10614
10776
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10643,7 +10805,7 @@ class Client extends openapi_core_1.default {
10643
10805
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ResetAgentStateResponse({}));
10644
10806
  }
10645
10807
  /**
10646
- * 重置坐席状态
10808
+ * Resets the state of a specific agent in a specific instance.
10647
10809
  *
10648
10810
  * @param request - ResetAgentStateRequest
10649
10811
  * @returns ResetAgentStateResponse
@@ -10653,7 +10815,7 @@ class Client extends openapi_core_1.default {
10653
10815
  return await this.resetAgentStateWithOptions(request, runtime);
10654
10816
  }
10655
10817
  /**
10656
- * 重置坐席密码
10818
+ * Invoke ResetUserPassword to reset the logon password of a specified agent under a specified instance. In practice, agents do not have logon passwords; this operation actually modifies the logon password of the RAM account associated with the agent. This is typically used in scenarios where a customer service representative forgets the logon password of their RAM account.
10657
10819
  *
10658
10820
  * @param request - ResetUserPasswordRequest
10659
10821
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10688,7 +10850,7 @@ class Client extends openapi_core_1.default {
10688
10850
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ResetUserPasswordResponse({}));
10689
10851
  }
10690
10852
  /**
10691
- * 重置坐席密码
10853
+ * Invoke ResetUserPassword to reset the logon password of a specified agent under a specified instance. In practice, agents do not have logon passwords; this operation actually modifies the logon password of the RAM account associated with the agent. This is typically used in scenarios where a customer service representative forgets the logon password of their RAM account.
10692
10854
  *
10693
10855
  * @param request - ResetUserPasswordRequest
10694
10856
  * @returns ResetUserPasswordResponse
@@ -10698,7 +10860,7 @@ class Client extends openapi_core_1.default {
10698
10860
  return await this.resetUserPasswordWithOptions(request, runtime);
10699
10861
  }
10700
10862
  /**
10701
- * 录音解冻
10863
+ * Restores call recordings for the specified instance.
10702
10864
  *
10703
10865
  * @param request - RestoreArchivedRecordingsRequest
10704
10866
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10730,7 +10892,7 @@ class Client extends openapi_core_1.default {
10730
10892
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RestoreArchivedRecordingsResponse({}));
10731
10893
  }
10732
10894
  /**
10733
- * 录音解冻
10895
+ * Restores call recordings for the specified instance.
10734
10896
  *
10735
10897
  * @param request - RestoreArchivedRecordingsRequest
10736
10898
  * @returns RestoreArchivedRecordingsResponse
@@ -10740,6 +10902,8 @@ class Client extends openapi_core_1.default {
10740
10902
  return await this.restoreArchivedRecordingsWithOptions(request, runtime);
10741
10903
  }
10742
10904
  /**
10905
+ * You can use the ResubmitTicket API to resubmit a rejected or returned ticket.
10906
+ *
10743
10907
  * @param request - ResubmitTicketRequest
10744
10908
  * @param runtime - runtime options for this request RuntimeOptions
10745
10909
  * @returns ResubmitTicketResponse
@@ -10773,6 +10937,8 @@ class Client extends openapi_core_1.default {
10773
10937
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ResubmitTicketResponse({}));
10774
10938
  }
10775
10939
  /**
10940
+ * You can use the ResubmitTicket API to resubmit a rejected or returned ticket.
10941
+ *
10776
10942
  * @param request - ResubmitTicketRequest
10777
10943
  * @returns ResubmitTicketResponse
10778
10944
  */
@@ -10781,7 +10947,7 @@ class Client extends openapi_core_1.default {
10781
10947
  return await this.resubmitTicketWithOptions(request, runtime);
10782
10948
  }
10783
10949
  /**
10784
- * 恢复预测式外呼活动
10950
+ * Invoke ResumeCampaign to recover the predictive outbound calling Activity corresponding to the specified ID under the specified instance.
10785
10951
  *
10786
10952
  * @param request - ResumeCampaignRequest
10787
10953
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10813,7 +10979,7 @@ class Client extends openapi_core_1.default {
10813
10979
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.ResumeCampaignResponse({}));
10814
10980
  }
10815
10981
  /**
10816
- * 恢复预测式外呼活动
10982
+ * Invoke ResumeCampaign to recover the predictive outbound calling Activity corresponding to the specified ID under the specified instance.
10817
10983
  *
10818
10984
  * @param request - ResumeCampaignRequest
10819
10985
  * @returns ResumeCampaignResponse
@@ -10823,7 +10989,7 @@ class Client extends openapi_core_1.default {
10823
10989
  return await this.resumeCampaignWithOptions(request, runtime);
10824
10990
  }
10825
10991
  /**
10826
- * 取回
10992
+ * You can invoke RetrieveCall to retrieve a call associated with a specified call ID under a specified instance. The call must be on hold for the retrieve operation to be performed.
10827
10993
  *
10828
10994
  * @param request - RetrieveCallRequest
10829
10995
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10864,7 +11030,7 @@ class Client extends openapi_core_1.default {
10864
11030
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.RetrieveCallResponse({}));
10865
11031
  }
10866
11032
  /**
10867
- * 取回
11033
+ * You can invoke RetrieveCall to retrieve a call associated with a specified call ID under a specified instance. The call must be on hold for the retrieve operation to be performed.
10868
11034
  *
10869
11035
  * @param request - RetrieveCallRequest
10870
11036
  * @returns RetrieveCallResponse
@@ -10921,7 +11087,7 @@ class Client extends openapi_core_1.default {
10921
11087
  return await this.saveDocumentWithOptions(request, runtime);
10922
11088
  }
10923
11089
  /**
10924
- * 客服侧数据收集
11090
+ * Invoke SaveRTCStatsV2 to report Web Real-Time Communication (WebRTC) voice transmission statistics information from the agent side. This API is not relevant for regular customers.
10925
11091
  *
10926
11092
  * @param request - SaveRTCStatsV2Request
10927
11093
  * @param runtime - runtime options for this request RuntimeOptions
@@ -10965,7 +11131,7 @@ class Client extends openapi_core_1.default {
10965
11131
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.SaveRTCStatsV2Response({}));
10966
11132
  }
10967
11133
  /**
10968
- * 客服侧数据收集
11134
+ * Invoke SaveRTCStatsV2 to report Web Real-Time Communication (WebRTC) voice transmission statistics information from the agent side. This API is not relevant for regular customers.
10969
11135
  *
10970
11136
  * @param request - SaveRTCStatsV2Request
10971
11137
  * @returns SaveRTCStatsV2Response
@@ -10975,7 +11141,7 @@ class Client extends openapi_core_1.default {
10975
11141
  return await this.saveRTCStatsV2WithOptions(request, runtime);
10976
11142
  }
10977
11143
  /**
10978
- * 保存终端埋点日志
11144
+ * Invoke the SaveTerminalLog API to report agent-side log information. Regular customers do not need to be concerned with this API.
10979
11145
  *
10980
11146
  * @param request - SaveTerminalLogRequest
10981
11147
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11028,7 +11194,7 @@ class Client extends openapi_core_1.default {
11028
11194
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.SaveTerminalLogResponse({}));
11029
11195
  }
11030
11196
  /**
11031
- * 保存终端埋点日志
11197
+ * Invoke the SaveTerminalLog API to report agent-side log information. Regular customers do not need to be concerned with this API.
11032
11198
  *
11033
11199
  * @param request - SaveTerminalLogRequest
11034
11200
  * @returns SaveTerminalLogResponse
@@ -11038,7 +11204,7 @@ class Client extends openapi_core_1.default {
11038
11204
  return await this.saveTerminalLogWithOptions(request, runtime);
11039
11205
  }
11040
11206
  /**
11041
- * 客服侧数据收集
11207
+ * Invoke the SaveWebRTCStats API to report Web Real-Time Communication (WebRTC) voice transmission statistics information from the agent side. Regular customers do not need to concern themselves with this API.
11042
11208
  *
11043
11209
  * @param request - SaveWebRTCStatsRequest
11044
11210
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11082,7 +11248,7 @@ class Client extends openapi_core_1.default {
11082
11248
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.SaveWebRTCStatsResponse({}));
11083
11249
  }
11084
11250
  /**
11085
- * 客服侧数据收集
11251
+ * Invoke the SaveWebRTCStats API to report Web Real-Time Communication (WebRTC) voice transmission statistics information from the agent side. Regular customers do not need to concern themselves with this API.
11086
11252
  *
11087
11253
  * @param request - SaveWebRTCStatsRequest
11088
11254
  * @returns SaveWebRTCStatsResponse
@@ -11092,7 +11258,7 @@ class Client extends openapi_core_1.default {
11092
11258
  return await this.saveWebRTCStatsWithOptions(request, runtime);
11093
11259
  }
11094
11260
  /**
11095
- * 客服侧数据收集
11261
+ * Invoke the SaveWebRtcInfo API to report WebRTC call status information from the agent side, including call quality monitoring data, for backend statistics and monitoring. Customers do not need to concern themselves with this API.
11096
11262
  *
11097
11263
  * @param request - SaveWebRtcInfoRequest
11098
11264
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11133,7 +11299,7 @@ class Client extends openapi_core_1.default {
11133
11299
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.SaveWebRtcInfoResponse({}));
11134
11300
  }
11135
11301
  /**
11136
- * 客服侧数据收集
11302
+ * Invoke the SaveWebRtcInfo API to report WebRTC call status information from the agent side, including call quality monitoring data, for backend statistics and monitoring. Customers do not need to concern themselves with this API.
11137
11303
  *
11138
11304
  * @param request - SaveWebRtcInfoRequest
11139
11305
  * @returns SaveWebRtcInfoResponse
@@ -11143,7 +11309,7 @@ class Client extends openapi_core_1.default {
11143
11309
  return await this.saveWebRtcInfoWithOptions(request, runtime);
11144
11310
  }
11145
11311
  /**
11146
- * 在接通的电话上发送DTMF信号
11312
+ * You can invoke SendDtmfSignaling to send DTMF keypress information during a call.
11147
11313
  *
11148
11314
  * @param request - SendDtmfSignalingRequest
11149
11315
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11187,7 +11353,7 @@ class Client extends openapi_core_1.default {
11187
11353
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.SendDtmfSignalingResponse({}));
11188
11354
  }
11189
11355
  /**
11190
- * 在接通的电话上发送DTMF信号
11356
+ * You can invoke SendDtmfSignaling to send DTMF keypress information during a call.
11191
11357
  *
11192
11358
  * @param request - SendDtmfSignalingRequest
11193
11359
  * @returns SendDtmfSignalingResponse
@@ -11248,7 +11414,7 @@ class Client extends openapi_core_1.default {
11248
11414
  return await this.sendNotificationWithOptions(request, runtime);
11249
11415
  }
11250
11416
  /**
11251
- * 上线
11417
+ * You can invoke SignInGroup to sign an agent into a specified skill group under a specified instance, which is the operation for publishing the agent online.
11252
11418
  *
11253
11419
  * @param request - SignInGroupRequest
11254
11420
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11292,7 +11458,7 @@ class Client extends openapi_core_1.default {
11292
11458
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.SignInGroupResponse({}));
11293
11459
  }
11294
11460
  /**
11295
- * 上线
11461
+ * You can invoke SignInGroup to sign an agent into a specified skill group under a specified instance, which is the operation for publishing the agent online.
11296
11462
  *
11297
11463
  * @param request - SignInGroupRequest
11298
11464
  * @returns SignInGroupResponse
@@ -11302,7 +11468,7 @@ class Client extends openapi_core_1.default {
11302
11468
  return await this.signInGroupWithOptions(request, runtime);
11303
11469
  }
11304
11470
  /**
11305
- * 下线
11471
+ * You can call SignOutGroup to check out an agent from the skill group they are currently signed into, which is equivalent to performing an unpublish operation for the agent.
11306
11472
  *
11307
11473
  * @param request - SignOutGroupRequest
11308
11474
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11337,7 +11503,7 @@ class Client extends openapi_core_1.default {
11337
11503
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.SignOutGroupResponse({}));
11338
11504
  }
11339
11505
  /**
11340
- * 下线
11506
+ * You can call SignOutGroup to check out an agent from the skill group they are currently signed into, which is equivalent to performing an unpublish operation for the agent.
11341
11507
  *
11342
11508
  * @param request - SignOutGroupRequest
11343
11509
  * @returns SignOutGroupResponse
@@ -11347,7 +11513,10 @@ class Client extends openapi_core_1.default {
11347
11513
  return await this.signOutGroupWithOptions(request, runtime);
11348
11514
  }
11349
11515
  /**
11350
- * 双呼
11516
+ * You can invoke StartBack2BackCall to initiate a back-to-back call.
11517
+ *
11518
+ * @remarks
11519
+ * A back-to-back call differs from a traditional two-party call in that the caller does not directly call the callee. Instead, a Back-to-Back Agent is used. The Back-to-Back Agent first calls the caller, and after the connection is established, it calls the callee and then joins both parties into a single conference. In this mode, because all message streams of each call pass through the Back-to-Back Agent, the service provider (SP) can offer value-added services such as call timing, call recording, and number masking.
11351
11520
  *
11352
11521
  * @param request - StartBack2BackCallRequest
11353
11522
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11394,7 +11563,10 @@ class Client extends openapi_core_1.default {
11394
11563
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.StartBack2BackCallResponse({}));
11395
11564
  }
11396
11565
  /**
11397
- * 双呼
11566
+ * You can invoke StartBack2BackCall to initiate a back-to-back call.
11567
+ *
11568
+ * @remarks
11569
+ * A back-to-back call differs from a traditional two-party call in that the caller does not directly call the callee. Instead, a Back-to-Back Agent is used. The Back-to-Back Agent first calls the caller, and after the connection is established, it calls the callee and then joins both parties into a single conference. In this mode, because all message streams of each call pass through the Back-to-Back Agent, the service provider (SP) can offer value-added services such as call timing, call recording, and number masking.
11398
11570
  *
11399
11571
  * @param request - StartBack2BackCallRequest
11400
11572
  * @returns StartBack2BackCallResponse
@@ -11404,6 +11576,8 @@ class Client extends openapi_core_1.default {
11404
11576
  return await this.startBack2BackCallWithOptions(request, runtime);
11405
11577
  }
11406
11578
  /**
11579
+ * Starts a chat session.
11580
+ *
11407
11581
  * @param tmpReq - StartChatRequest
11408
11582
  * @param runtime - runtime options for this request RuntimeOptions
11409
11583
  * @returns StartChatResponse
@@ -11445,6 +11619,8 @@ class Client extends openapi_core_1.default {
11445
11619
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.StartChatResponse({}));
11446
11620
  }
11447
11621
  /**
11622
+ * Starts a chat session.
11623
+ *
11448
11624
  * @param request - StartChatRequest
11449
11625
  * @returns StartChatResponse
11450
11626
  */
@@ -11453,7 +11629,7 @@ class Client extends openapi_core_1.default {
11453
11629
  return await this.startChatWithOptions(request, runtime);
11454
11630
  }
11455
11631
  /**
11456
- * 开始会议
11632
+ * You can invoke StartConference to initiate a conference.
11457
11633
  *
11458
11634
  * @param request - StartConferenceRequest
11459
11635
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11494,7 +11670,7 @@ class Client extends openapi_core_1.default {
11494
11670
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.StartConferenceResponse({}));
11495
11671
  }
11496
11672
  /**
11497
- * 开始会议
11673
+ * You can invoke StartConference to initiate a conference.
11498
11674
  *
11499
11675
  * @param request - StartConferenceRequest
11500
11676
  * @returns StartConferenceResponse
@@ -11504,7 +11680,7 @@ class Client extends openapi_core_1.default {
11504
11680
  return await this.startConferenceWithOptions(request, runtime);
11505
11681
  }
11506
11682
  /**
11507
- * 编辑ivr流程
11683
+ * Start editing a contact flow and generate a draft version.
11508
11684
  *
11509
11685
  * @param request - StartEditContactFlowRequest
11510
11686
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11536,7 +11712,7 @@ class Client extends openapi_core_1.default {
11536
11712
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.StartEditContactFlowResponse({}));
11537
11713
  }
11538
11714
  /**
11539
- * 编辑ivr流程
11715
+ * Start editing a contact flow and generate a draft version.
11540
11716
  *
11541
11717
  * @param request - StartEditContactFlowRequest
11542
11718
  * @returns StartEditContactFlowResponse
@@ -11546,7 +11722,12 @@ class Client extends openapi_core_1.default {
11546
11722
  return await this.startEditContactFlowWithOptions(request, runtime);
11547
11723
  }
11548
11724
  /**
11549
- * 开始预测试外呼
11725
+ * Invoke StartPredictiveCall to initiate predictive outbound calling.
11726
+ *
11727
+ * @remarks
11728
+ * In addition to supporting agents initiating outbound calls from the agent Workbench, Cloud Call Center also enables your Operational System backend to initiate outbound calls and transfer the call to an agent after it is answered. This allows you to seamlessly embed Cloud Call Center features into your Business Process.
11729
+ * For example, your Customer can enter their phone number on your WeChat Official Account and click a button to inquire about a product. Your backend system then invokes this API to call the Customer’s Phone. After the call is connected, the system plays back the message: “We have received your inquiry about our product via the Official Account. We are now connecting you to an advisor. Please wait.” The call is then transferred to an appropriate agent.
11730
+ * Compared with the DialEX API in version 1.0, this API offers greater flexibility in configuration. In addition to customizing the IVR for transfer-in, you can also pass custom parameters, which can be played back by voice within the IVR to support notification scenarios.
11550
11731
  *
11551
11732
  * @param request - StartPredictiveCallRequest
11552
11733
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11599,7 +11780,12 @@ class Client extends openapi_core_1.default {
11599
11780
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.StartPredictiveCallResponse({}));
11600
11781
  }
11601
11782
  /**
11602
- * 开始预测试外呼
11783
+ * Invoke StartPredictiveCall to initiate predictive outbound calling.
11784
+ *
11785
+ * @remarks
11786
+ * In addition to supporting agents initiating outbound calls from the agent Workbench, Cloud Call Center also enables your Operational System backend to initiate outbound calls and transfer the call to an agent after it is answered. This allows you to seamlessly embed Cloud Call Center features into your Business Process.
11787
+ * For example, your Customer can enter their phone number on your WeChat Official Account and click a button to inquire about a product. Your backend system then invokes this API to call the Customer’s Phone. After the call is connected, the system plays back the message: “We have received your inquiry about our product via the Official Account. We are now connecting you to an advisor. Please wait.” The call is then transferred to an appropriate agent.
11788
+ * Compared with the DialEX API in version 1.0, this API offers greater flexibility in configuration. In addition to customizing the IVR for transfer-in, you can also pass custom parameters, which can be played back by voice within the IVR to support notification scenarios.
11603
11789
  *
11604
11790
  * @param request - StartPredictiveCallRequest
11605
11791
  * @returns StartPredictiveCallResponse
@@ -11609,7 +11795,7 @@ class Client extends openapi_core_1.default {
11609
11795
  return await this.startPredictiveCallWithOptions(request, runtime);
11610
11796
  }
11611
11797
  /**
11612
- * 发起隐私呼叫
11798
+ * Starts a privacy call.
11613
11799
  *
11614
11800
  * @param request - StartPrivacyCallRequest
11615
11801
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11647,7 +11833,7 @@ class Client extends openapi_core_1.default {
11647
11833
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.StartPrivacyCallResponse({}));
11648
11834
  }
11649
11835
  /**
11650
- * 发起隐私呼叫
11836
+ * Starts a privacy call.
11651
11837
  *
11652
11838
  * @param request - StartPrivacyCallRequest
11653
11839
  * @returns StartPrivacyCallResponse
@@ -11657,7 +11843,7 @@ class Client extends openapi_core_1.default {
11657
11843
  return await this.startPrivacyCallWithOptions(request, runtime);
11658
11844
  }
11659
11845
  /**
11660
- * 提交预测式外呼活动
11846
+ * Invoke SubmitCampaign to start the predictive outbound calling activity corresponding to the specified ID under the specified instance.
11661
11847
  *
11662
11848
  * @param request - SubmitCampaignRequest
11663
11849
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11689,7 +11875,7 @@ class Client extends openapi_core_1.default {
11689
11875
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.SubmitCampaignResponse({}));
11690
11876
  }
11691
11877
  /**
11692
- * 提交预测式外呼活动
11878
+ * Invoke SubmitCampaign to start the predictive outbound calling activity corresponding to the specified ID under the specified instance.
11693
11879
  *
11694
11880
  * @param request - SubmitCampaignRequest
11695
11881
  * @returns SubmitCampaignResponse
@@ -11699,7 +11885,7 @@ class Client extends openapi_core_1.default {
11699
11885
  return await this.submitCampaignWithOptions(request, runtime);
11700
11886
  }
11701
11887
  /**
11702
- * 切换关注/咨询转到会议
11888
+ * You can invoke SwitchToConference to switch the status of a specified call under a specified instance to a three-party conference. This is typically used in scenarios where a consultation is converted into a conference.
11703
11889
  *
11704
11890
  * @param request - SwitchToConferenceRequest
11705
11891
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11737,7 +11923,7 @@ class Client extends openapi_core_1.default {
11737
11923
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.SwitchToConferenceResponse({}));
11738
11924
  }
11739
11925
  /**
11740
- * 切换关注/咨询转到会议
11926
+ * You can invoke SwitchToConference to switch the status of a specified call under a specified instance to a three-party conference. This is typically used in scenarios where a consultation is converted into a conference.
11741
11927
  *
11742
11928
  * @param request - SwitchToConferenceRequest
11743
11929
  * @returns SwitchToConferenceResponse
@@ -11747,7 +11933,7 @@ class Client extends openapi_core_1.default {
11747
11933
  return await this.switchToConferenceWithOptions(request, runtime);
11748
11934
  }
11749
11935
  /**
11750
- * 小休
11936
+ * You can invoke TakeBreak to set a specified agent in a specified instance to the break state.
11751
11937
  *
11752
11938
  * @param request - TakeBreakRequest
11753
11939
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11785,7 +11971,7 @@ class Client extends openapi_core_1.default {
11785
11971
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.TakeBreakResponse({}));
11786
11972
  }
11787
11973
  /**
11788
- * 小休
11974
+ * You can invoke TakeBreak to set a specified agent in a specified instance to the break state.
11789
11975
  *
11790
11976
  * @param request - TakeBreakRequest
11791
11977
  * @returns TakeBreakResponse
@@ -11795,6 +11981,8 @@ class Client extends openapi_core_1.default {
11795
11981
  return await this.takeBreakWithOptions(request, runtime);
11796
11982
  }
11797
11983
  /**
11984
+ * Closes a ticket.
11985
+ *
11798
11986
  * @param request - TerminateTicketRequest
11799
11987
  * @param runtime - runtime options for this request RuntimeOptions
11800
11988
  * @returns TerminateTicketResponse
@@ -11828,6 +12016,8 @@ class Client extends openapi_core_1.default {
11828
12016
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.TerminateTicketResponse({}));
11829
12017
  }
11830
12018
  /**
12019
+ * Closes a ticket.
12020
+ *
11831
12021
  * @param request - TerminateTicketRequest
11832
12022
  * @returns TerminateTicketResponse
11833
12023
  */
@@ -11836,6 +12026,8 @@ class Client extends openapi_core_1.default {
11836
12026
  return await this.terminateTicketWithOptions(request, runtime);
11837
12027
  }
11838
12028
  /**
12029
+ * You can call TransferTicketTask to transfer a ticket to another user.
12030
+ *
11839
12031
  * @param request - TransferTicketTaskRequest
11840
12032
  * @param runtime - runtime options for this request RuntimeOptions
11841
12033
  * @returns TransferTicketTaskResponse
@@ -11875,6 +12067,8 @@ class Client extends openapi_core_1.default {
11875
12067
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.TransferTicketTaskResponse({}));
11876
12068
  }
11877
12069
  /**
12070
+ * You can call TransferTicketTask to transfer a ticket to another user.
12071
+ *
11878
12072
  * @param request - TransferTicketTaskRequest
11879
12073
  * @returns TransferTicketTaskResponse
11880
12074
  */
@@ -11883,7 +12077,7 @@ class Client extends openapi_core_1.default {
11883
12077
  return await this.transferTicketTaskWithOptions(request, runtime);
11884
12078
  }
11885
12079
  /**
11886
- * 取消静音
12080
+ * [responses_200_schema_properties_Data_properties_UserContext_properties_UserState_type]string
11887
12081
  *
11888
12082
  * @param request - UnmuteCallRequest
11889
12083
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11924,7 +12118,7 @@ class Client extends openapi_core_1.default {
11924
12118
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.UnmuteCallResponse({}));
11925
12119
  }
11926
12120
  /**
11927
- * 取消静音
12121
+ * [responses_200_schema_properties_Data_properties_UserContext_properties_UserState_type]string
11928
12122
  *
11929
12123
  * @param request - UnmuteCallRequest
11930
12124
  * @returns UnmuteCallResponse
@@ -11934,7 +12128,7 @@ class Client extends openapi_core_1.default {
11934
12128
  return await this.unmuteCallWithOptions(request, runtime);
11935
12129
  }
11936
12130
  /**
11937
- * 删除注册设备
12131
+ * You can invoke UnregisterDevice to delete the device registration record of a specified agent under a specified instance. After deletion, the SIP phone or SIP softphone associated with the agent becomes inactive.
11938
12132
  *
11939
12133
  * @param request - UnregisterDeviceRequest
11940
12134
  * @param runtime - runtime options for this request RuntimeOptions
@@ -11966,7 +12160,7 @@ class Client extends openapi_core_1.default {
11966
12160
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.UnregisterDeviceResponse({}));
11967
12161
  }
11968
12162
  /**
11969
- * 删除注册设备
12163
+ * You can invoke UnregisterDevice to delete the device registration record of a specified agent under a specified instance. After deletion, the SIP phone or SIP softphone associated with the agent becomes inactive.
11970
12164
  *
11971
12165
  * @param request - UnregisterDeviceRequest
11972
12166
  * @returns UnregisterDeviceResponse
@@ -11976,7 +12170,7 @@ class Client extends openapi_core_1.default {
11976
12170
  return await this.unregisterDeviceWithOptions(request, runtime);
11977
12171
  }
11978
12172
  /**
11979
- * 更新会话小结
12173
+ * Updates a call summary.
11980
12174
  *
11981
12175
  * @param request - UpdateCallSummaryRequest
11982
12176
  * @param runtime - runtime options for this request RuntimeOptions
@@ -12011,7 +12205,7 @@ class Client extends openapi_core_1.default {
12011
12205
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.UpdateCallSummaryResponse({}));
12012
12206
  }
12013
12207
  /**
12014
- * 更新会话小结
12208
+ * Updates a call summary.
12015
12209
  *
12016
12210
  * @param request - UpdateCallSummaryRequest
12017
12211
  * @returns UpdateCallSummaryResponse
@@ -12021,7 +12215,7 @@ class Client extends openapi_core_1.default {
12021
12215
  return await this.updateCallSummaryWithOptions(request, runtime);
12022
12216
  }
12023
12217
  /**
12024
- * 更新预测试外呼活动
12218
+ * Updates outbound campaign parameters.
12025
12219
  *
12026
12220
  * @param request - UpdateCampaignRequest
12027
12221
  * @param runtime - runtime options for this request RuntimeOptions
@@ -12071,7 +12265,7 @@ class Client extends openapi_core_1.default {
12071
12265
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.UpdateCampaignResponse({}));
12072
12266
  }
12073
12267
  /**
12074
- * 更新预测试外呼活动
12268
+ * Updates outbound campaign parameters.
12075
12269
  *
12076
12270
  * @param request - UpdateCampaignRequest
12077
12271
  * @returns UpdateCampaignResponse
@@ -12081,6 +12275,8 @@ class Client extends openapi_core_1.default {
12081
12275
  return await this.updateCampaignWithOptions(request, runtime);
12082
12276
  }
12083
12277
  /**
12278
+ * You can use UpdateChatRoutingProfile to configure session transfers.
12279
+ *
12084
12280
  * @param request - UpdateChatRoutingProfileRequest
12085
12281
  * @param runtime - runtime options for this request RuntimeOptions
12086
12282
  * @returns UpdateChatRoutingProfileResponse
@@ -12111,6 +12307,8 @@ class Client extends openapi_core_1.default {
12111
12307
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.UpdateChatRoutingProfileResponse({}));
12112
12308
  }
12113
12309
  /**
12310
+ * You can use UpdateChatRoutingProfile to configure session transfers.
12311
+ *
12114
12312
  * @param request - UpdateChatRoutingProfileRequest
12115
12313
  * @returns UpdateChatRoutingProfileResponse
12116
12314
  */
@@ -12119,7 +12317,7 @@ class Client extends openapi_core_1.default {
12119
12317
  return await this.updateChatRoutingProfileWithOptions(request, runtime);
12120
12318
  }
12121
12319
  /**
12122
- * 更新系统配置
12320
+ * Use the UpdateConfigItems operation to add or modify configuration items for an instance, such as hiding the caller ID for inbound calls or allowing agents to hang up.
12123
12321
  *
12124
12322
  * @param request - UpdateConfigItemsRequest
12125
12323
  * @param runtime - runtime options for this request RuntimeOptions
@@ -12157,7 +12355,7 @@ class Client extends openapi_core_1.default {
12157
12355
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.UpdateConfigItemsResponse({}));
12158
12356
  }
12159
12357
  /**
12160
- * 更新系统配置
12358
+ * Use the UpdateConfigItems operation to add or modify configuration items for an instance, such as hiding the caller ID for inbound calls or allowing agents to hang up.
12161
12359
  *
12162
12360
  * @param request - UpdateConfigItemsRequest
12163
12361
  * @returns UpdateConfigItemsResponse
@@ -12216,7 +12414,7 @@ class Client extends openapi_core_1.default {
12216
12414
  return await this.updateSchemaPropertyWithOptions(request, runtime);
12217
12415
  }
12218
12416
  /**
12219
- * UpdateSubscription
12417
+ * Use the UpdateSubscription operation to configure message subscriptions.
12220
12418
  *
12221
12419
  * @param request - UpdateSubscriptionRequest
12222
12420
  * @param runtime - runtime options for this request RuntimeOptions
@@ -12272,7 +12470,7 @@ class Client extends openapi_core_1.default {
12272
12470
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.UpdateSubscriptionResponse({}));
12273
12471
  }
12274
12472
  /**
12275
- * UpdateSubscription
12473
+ * Use the UpdateSubscription operation to configure message subscriptions.
12276
12474
  *
12277
12475
  * @param request - UpdateSubscriptionRequest
12278
12476
  * @returns UpdateSubscriptionResponse
@@ -12282,6 +12480,8 @@ class Client extends openapi_core_1.default {
12282
12480
  return await this.updateSubscriptionWithOptions(request, runtime);
12283
12481
  }
12284
12482
  /**
12483
+ * UpdateTicket updates the content of a ticket.
12484
+ *
12285
12485
  * @param request - UpdateTicketRequest
12286
12486
  * @param runtime - runtime options for this request RuntimeOptions
12287
12487
  * @returns UpdateTicketResponse
@@ -12321,6 +12521,8 @@ class Client extends openapi_core_1.default {
12321
12521
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.UpdateTicketResponse({}));
12322
12522
  }
12323
12523
  /**
12524
+ * UpdateTicket updates the content of a ticket.
12525
+ *
12324
12526
  * @param request - UpdateTicketRequest
12325
12527
  * @returns UpdateTicketResponse
12326
12528
  */
@@ -12329,6 +12531,8 @@ class Client extends openapi_core_1.default {
12329
12531
  return await this.updateTicketWithOptions(request, runtime);
12330
12532
  }
12331
12533
  /**
12534
+ * You can use WithdrawTicket to withdraw a ticket.
12535
+ *
12332
12536
  * @param request - WithdrawTicketRequest
12333
12537
  * @param runtime - runtime options for this request RuntimeOptions
12334
12538
  * @returns WithdrawTicketResponse
@@ -12362,6 +12566,8 @@ class Client extends openapi_core_1.default {
12362
12566
  return $dara.cast(await this.callApi(params, req, runtime), new $_model.WithdrawTicketResponse({}));
12363
12567
  }
12364
12568
  /**
12569
+ * You can use WithdrawTicket to withdraw a ticket.
12570
+ *
12365
12571
  * @param request - WithdrawTicketRequest
12366
12572
  * @returns WithdrawTicketResponse
12367
12573
  */