@alicloud/ccc20200701 2.38.1 → 2.38.3
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist/client.d.ts +588 -382
- package/dist/client.js +588 -382
- package/dist/client.js.map +1 -1
- package/dist/models/AbortCampaignRequest.d.ts +4 -0
- package/dist/models/AbortCampaignRequest.js.map +1 -1
- package/dist/models/AbortCampaignResponseBody.d.ts +16 -0
- package/dist/models/AbortCampaignResponseBody.js.map +1 -1
- package/dist/models/AcceptChatRequest.d.ts +4 -0
- package/dist/models/AcceptChatRequest.js.map +1 -1
- package/dist/models/AcceptChatResponseBody.d.ts +16 -0
- package/dist/models/AcceptChatResponseBody.js.map +1 -1
- package/dist/models/AddBlacklistCallTaggingRequest.d.ts +7 -0
- package/dist/models/AddBlacklistCallTaggingRequest.js.map +1 -1
- package/dist/models/AddBlacklistCallTaggingResponseBody.d.ts +14 -1
- package/dist/models/AddBlacklistCallTaggingResponseBody.js.map +1 -1
- package/dist/models/AddCasesRequest.d.ts +35 -0
- package/dist/models/AddCasesRequest.js.map +1 -1
- package/dist/models/AddCasesResponseBody.d.ts +16 -0
- package/dist/models/AddCasesResponseBody.js.map +1 -1
- package/dist/models/AddCasesShrinkRequest.d.ts +8 -0
- package/dist/models/AddCasesShrinkRequest.js.map +1 -1
- package/dist/models/AddFeedbackRequest.d.ts +28 -0
- package/dist/models/AddFeedbackRequest.js.map +1 -1
- package/dist/models/AddFeedbackResponseBody.d.ts +16 -0
- package/dist/models/AddFeedbackResponseBody.js.map +1 -1
- package/dist/models/AddNumbersToSkillGroupRequest.d.ts +14 -0
- package/dist/models/AddNumbersToSkillGroupRequest.js.map +1 -1
- package/dist/models/AddNumbersToSkillGroupResponseBody.d.ts +16 -0
- package/dist/models/AddNumbersToSkillGroupResponseBody.js.map +1 -1
- package/dist/models/AddPersonalNumbersToUserRequest.d.ts +6 -0
- package/dist/models/AddPersonalNumbersToUserRequest.js.map +1 -1
- package/dist/models/AddPersonalNumbersToUserResponseBody.d.ts +20 -0
- package/dist/models/AddPersonalNumbersToUserResponseBody.js.map +1 -1
- package/dist/models/AddPhoneNumberToSkillGroupsRequest.d.ts +6 -0
- package/dist/models/AddPhoneNumberToSkillGroupsRequest.js.map +1 -1
- package/dist/models/AddPhoneNumberToSkillGroupsResponseBody.d.ts +16 -0
- package/dist/models/AddPhoneNumberToSkillGroupsResponseBody.js.map +1 -1
- package/dist/models/AddPhoneNumbersRequest.d.ts +13 -0
- package/dist/models/AddPhoneNumbersRequest.js.map +1 -1
- package/dist/models/AddPhoneNumbersResponseBody.d.ts +20 -0
- package/dist/models/AddPhoneNumbersResponseBody.js.map +1 -1
- package/dist/models/AddSchemaPropertyRequest.d.ts +66 -0
- package/dist/models/AddSchemaPropertyRequest.js.map +1 -1
- package/dist/models/AddSchemaPropertyResponseBody.d.ts +20 -0
- package/dist/models/AddSchemaPropertyResponseBody.js.map +1 -1
- package/dist/models/AddSchemaPropertyShrinkRequest.d.ts +9 -0
- package/dist/models/AddSchemaPropertyShrinkRequest.js.map +1 -1
- package/dist/models/AddSkillGroupsToUserRequest.d.ts +6 -0
- package/dist/models/AddSkillGroupsToUserRequest.js.map +1 -1
- package/dist/models/AddSkillGroupsToUserResponseBody.d.ts +16 -0
- package/dist/models/AddSkillGroupsToUserResponseBody.js.map +1 -1
- package/dist/models/AddTicketTaskRequest.d.ts +20 -0
- package/dist/models/AddTicketTaskRequest.js.map +1 -1
- package/dist/models/AddTicketTaskResponseBody.d.ts +27 -0
- package/dist/models/AddTicketTaskResponseBody.js.map +1 -1
- package/dist/models/AddUsersToSkillGroupRequest.d.ts +6 -0
- package/dist/models/AddUsersToSkillGroupRequest.js.map +1 -1
- package/dist/models/AddUsersToSkillGroupResponseBody.d.ts +16 -0
- package/dist/models/AddUsersToSkillGroupResponseBody.js.map +1 -1
- package/dist/models/AnalyzeConversationRequest.d.ts +36 -0
- package/dist/models/AnalyzeConversationRequest.js.map +1 -1
- package/dist/models/AnalyzeConversationResponseBody.d.ts +26 -0
- package/dist/models/AnalyzeConversationResponseBody.js.map +1 -1
- package/dist/models/AnswerCallRequest.d.ts +10 -0
- package/dist/models/AnswerCallRequest.js.map +1 -1
- package/dist/models/AnswerCallResponseBody.d.ts +138 -0
- package/dist/models/AnswerCallResponseBody.js.map +1 -1
- package/dist/models/AppendCasesRequest.d.ts +33 -0
- package/dist/models/AppendCasesRequest.js.map +1 -1
- package/dist/models/AppendCasesResponseBody.d.ts +16 -0
- package/dist/models/AppendCasesResponseBody.js.map +1 -1
- package/dist/models/AppendCasesShrinkRequest.d.ts +8 -0
- package/dist/models/AppendCasesShrinkRequest.js.map +1 -1
- package/dist/models/AssignUsersRequest.d.ts +11 -0
- package/dist/models/AssignUsersRequest.js.map +1 -1
- package/dist/models/AssignUsersResponseBody.d.ts +22 -0
- package/dist/models/AssignUsersResponseBody.js.map +1 -1
- package/dist/models/BargeInCallRequest.d.ts +15 -0
- package/dist/models/BargeInCallRequest.js.map +1 -1
- package/dist/models/BargeInCallResponseBody.d.ts +127 -0
- package/dist/models/BargeInCallResponseBody.js.map +1 -1
- package/dist/models/BlindTransferRequest.d.ts +92 -0
- package/dist/models/BlindTransferRequest.js.map +1 -1
- package/dist/models/BlindTransferResponseBody.d.ts +124 -0
- package/dist/models/BlindTransferResponseBody.js.map +1 -1
- package/dist/models/CancelAttendedTransferRequest.d.ts +10 -0
- package/dist/models/CancelAttendedTransferRequest.js.map +1 -1
- package/dist/models/CancelAttendedTransferResponseBody.d.ts +127 -0
- package/dist/models/CancelAttendedTransferResponseBody.js.map +1 -1
- package/dist/models/ChangeVisibilityRequest.d.ts +8 -0
- package/dist/models/ChangeVisibilityRequest.js.map +1 -1
- package/dist/models/ChangeVisibilityResponseBody.d.ts +55 -0
- package/dist/models/ChangeVisibilityResponseBody.js.map +1 -1
- package/dist/models/ChangeWorkModeRequest.d.ts +16 -0
- package/dist/models/ChangeWorkModeRequest.js.map +1 -1
- package/dist/models/ChangeWorkModeResponseBody.d.ts +59 -0
- package/dist/models/ChangeWorkModeResponseBody.js.map +1 -1
- package/dist/models/ClaimCallRequest.d.ts +16 -0
- package/dist/models/ClaimCallRequest.js.map +1 -1
- package/dist/models/ClaimCallResponseBody.d.ts +116 -0
- package/dist/models/ClaimCallResponseBody.js.map +1 -1
- package/dist/models/ClaimChatRequest.d.ts +6 -0
- package/dist/models/ClaimChatRequest.js.map +1 -1
- package/dist/models/ClaimChatResponseBody.d.ts +132 -0
- package/dist/models/ClaimChatResponseBody.js.map +1 -1
- package/dist/models/CoachCallRequest.d.ts +15 -0
- package/dist/models/CoachCallRequest.js.map +1 -1
- package/dist/models/CoachCallResponseBody.d.ts +130 -0
- package/dist/models/CoachCallResponseBody.js.map +1 -1
- package/dist/models/CommitContactFlowRequest.d.ts +13 -0
- package/dist/models/CommitContactFlowRequest.js.map +1 -1
- package/dist/models/CommitContactFlowResponseBody.d.ts +16 -0
- package/dist/models/CommitContactFlowResponseBody.js.map +1 -1
- package/dist/models/CompleteAttendedTransferRequest.d.ts +10 -0
- package/dist/models/CompleteAttendedTransferRequest.js.map +1 -1
- package/dist/models/CompleteAttendedTransferResponseBody.d.ts +130 -0
- package/dist/models/CompleteAttendedTransferResponseBody.js.map +1 -1
- package/dist/models/CreateAudioFileRequest.d.ts +18 -0
- package/dist/models/CreateAudioFileRequest.js.map +1 -1
- package/dist/models/CreateAudioFileResponseBody.d.ts +19 -0
- package/dist/models/CreateAudioFileResponseBody.js.map +1 -1
- package/dist/models/CreateCallSummaryRequest.d.ts +15 -0
- package/dist/models/CreateCallSummaryRequest.js.map +1 -1
- package/dist/models/CreateCallSummaryResponseBody.d.ts +23 -0
- package/dist/models/CreateCallSummaryResponseBody.js.map +1 -1
- package/dist/models/CreateCallTagsRequest.d.ts +4 -0
- package/dist/models/CreateCallTagsRequest.js.map +1 -1
- package/dist/models/CreateCallTagsResponseBody.d.ts +26 -0
- package/dist/models/CreateCallTagsResponseBody.js.map +1 -1
- package/dist/models/CreateCampaignRequest.d.ts +73 -0
- package/dist/models/CreateCampaignRequest.js.map +1 -1
- package/dist/models/CreateCampaignResponseBody.d.ts +19 -0
- package/dist/models/CreateCampaignResponseBody.js.map +1 -1
- package/dist/models/CreateCampaignShrinkRequest.d.ts +60 -0
- package/dist/models/CreateCampaignShrinkRequest.js.map +1 -1
- package/dist/models/CreateChatMediaUrlRequest.d.ts +6 -1
- package/dist/models/CreateChatMediaUrlRequest.js.map +1 -1
- package/dist/models/CreateChatMediaUrlResponseBody.d.ts +30 -0
- package/dist/models/CreateChatMediaUrlResponseBody.js.map +1 -1
- package/dist/models/CreateContactFlowRequest.d.ts +19 -0
- package/dist/models/CreateContactFlowRequest.js.map +1 -1
- package/dist/models/CreateContactFlowResponseBody.d.ts +19 -0
- package/dist/models/CreateContactFlowResponseBody.js.map +1 -1
- package/dist/models/CreateCustomCallTaggingRequest.d.ts +7 -0
- package/dist/models/CreateCustomCallTaggingRequest.js.map +1 -1
- package/dist/models/CreateCustomCallTaggingResponseBody.d.ts +26 -0
- package/dist/models/CreateCustomCallTaggingResponseBody.js.map +1 -1
- package/dist/models/CreateInstanceRequest.d.ts +19 -0
- package/dist/models/CreateInstanceRequest.js.map +1 -1
- package/dist/models/CreateInstanceResponseBody.d.ts +19 -0
- package/dist/models/CreateInstanceResponseBody.js.map +1 -1
- package/dist/models/CreateSchemaRequest.d.ts +70 -1
- package/dist/models/CreateSchemaRequest.js.map +1 -1
- package/dist/models/CreateSchemaResponseBody.d.ts +23 -0
- package/dist/models/CreateSchemaResponseBody.js.map +1 -1
- package/dist/models/CreateSchemaShrinkRequest.d.ts +13 -1
- package/dist/models/CreateSchemaShrinkRequest.js.map +1 -1
- package/dist/models/CreateSkillGroupRequest.d.ts +23 -0
- package/dist/models/CreateSkillGroupRequest.js.map +1 -1
- package/dist/models/CreateSkillGroupResponseBody.d.ts +43 -0
- package/dist/models/CreateSkillGroupResponseBody.js.map +1 -1
- package/dist/models/CreateTicketRequest.d.ts +28 -0
- package/dist/models/CreateTicketRequest.js.map +1 -1
- package/dist/models/CreateTicketResponseBody.d.ts +19 -0
- package/dist/models/CreateTicketResponseBody.js.map +1 -1
- package/dist/models/CreateUserRequest.d.ts +49 -0
- package/dist/models/CreateUserRequest.js.map +1 -1
- package/dist/models/CreateUserResponseBody.d.ts +63 -0
- package/dist/models/CreateUserResponseBody.js.map +1 -1
- package/dist/models/DataPropertiesValue.d.ts +71 -0
- package/dist/models/DataPropertiesValue.js.map +1 -1
- package/dist/models/DataSchemaPropertiesValue.d.ts +67 -0
- package/dist/models/DataSchemaPropertiesValue.js.map +1 -1
- package/dist/models/DeleteAudioFileRequest.d.ts +4 -0
- package/dist/models/DeleteAudioFileRequest.js.map +1 -1
- package/dist/models/DeleteAudioFileResponseBody.d.ts +23 -0
- package/dist/models/DeleteAudioFileResponseBody.js.map +1 -1
- package/dist/models/DeleteCallTagRequest.d.ts +4 -0
- package/dist/models/DeleteCallTagRequest.js.map +1 -1
- package/dist/models/DeleteCallTagResponseBody.d.ts +16 -0
- package/dist/models/DeleteCallTagResponseBody.js.map +1 -1
- package/dist/models/DeleteContactFlowRequest.d.ts +4 -0
- package/dist/models/DeleteContactFlowRequest.js.map +1 -1
- package/dist/models/DeleteContactFlowResponseBody.d.ts +16 -0
- package/dist/models/DeleteContactFlowResponseBody.js.map +1 -1
- package/dist/models/DeleteCustomCallTaggingRequest.d.ts +4 -0
- package/dist/models/DeleteCustomCallTaggingRequest.js.map +1 -1
- package/dist/models/DeleteCustomCallTaggingResponseBody.d.ts +16 -0
- package/dist/models/DeleteCustomCallTaggingResponseBody.js.map +1 -1
- package/dist/models/DeleteDocumentRequest.d.ts +8 -1
- package/dist/models/DeleteDocumentRequest.js.map +1 -1
- package/dist/models/DeleteDocumentResponseBody.d.ts +20 -0
- package/dist/models/DeleteDocumentResponseBody.js.map +1 -1
- package/dist/models/DeleteDocumentsRequest.d.ts +10 -1
- package/dist/models/DeleteDocumentsRequest.js.map +1 -1
- package/dist/models/DeleteDocumentsResponseBody.d.ts +20 -0
- package/dist/models/DeleteDocumentsResponseBody.js.map +1 -1
- package/dist/models/DeleteDocumentsShrinkRequest.d.ts +10 -1
- package/dist/models/DeleteDocumentsShrinkRequest.js.map +1 -1
- package/dist/models/DeleteInstanceRequest.d.ts +2 -0
- package/dist/models/DeleteInstanceRequest.js.map +1 -1
- package/dist/models/DeleteInstanceResponseBody.d.ts +23 -0
- package/dist/models/DeleteInstanceResponseBody.js.map +1 -1
- package/dist/models/DeleteSchemaPropertyRequest.d.ts +8 -1
- package/dist/models/DeleteSchemaPropertyRequest.js.map +1 -1
- package/dist/models/DeleteSchemaPropertyResponseBody.d.ts +16 -0
- package/dist/models/DeleteSchemaPropertyResponseBody.js.map +1 -1
- package/dist/models/DeleteSchemaRequest.d.ts +6 -1
- package/dist/models/DeleteSchemaRequest.js.map +1 -1
- package/dist/models/DeleteSchemaResponseBody.d.ts +20 -0
- package/dist/models/DeleteSchemaResponseBody.js.map +1 -1
- package/dist/models/DeleteSkillGroupRequest.d.ts +7 -0
- package/dist/models/DeleteSkillGroupRequest.js.map +1 -1
- package/dist/models/DeleteSkillGroupResponseBody.d.ts +16 -0
- package/dist/models/DeleteSkillGroupResponseBody.js.map +1 -1
- package/dist/models/DeleteTicketRequest.d.ts +5 -0
- package/dist/models/DeleteTicketRequest.js.map +1 -1
- package/dist/models/DeleteTicketResponseBody.d.ts +27 -0
- package/dist/models/DeleteTicketResponseBody.js.map +1 -1
- package/dist/models/DeleteTicketTemplateRequest.d.ts +6 -0
- package/dist/models/DeleteTicketTemplateRequest.js.map +1 -1
- package/dist/models/DeleteTicketTemplateResponseBody.d.ts +27 -0
- package/dist/models/DeleteTicketTemplateResponseBody.js.map +1 -1
- package/dist/models/DisableSchemaPropertyRequest.d.ts +8 -1
- package/dist/models/DisableSchemaPropertyRequest.js.map +1 -1
- package/dist/models/DisableSchemaPropertyResponseBody.d.ts +16 -0
- package/dist/models/DisableSchemaPropertyResponseBody.js.map +1 -1
- package/dist/models/DisableTicketTemplateRequest.d.ts +5 -0
- package/dist/models/DisableTicketTemplateRequest.js.map +1 -1
- package/dist/models/DisableTicketTemplateResponseBody.d.ts +27 -0
- package/dist/models/DisableTicketTemplateResponseBody.js.map +1 -1
- package/dist/models/DiscardEditingContactFlowRequest.d.ts +6 -0
- package/dist/models/DiscardEditingContactFlowRequest.js.map +1 -1
- package/dist/models/DiscardEditingContactFlowResponseBody.d.ts +16 -0
- package/dist/models/DiscardEditingContactFlowResponseBody.js.map +1 -1
- package/dist/models/EnableSchemaPropertyRequest.d.ts +7 -0
- package/dist/models/EnableSchemaPropertyRequest.js.map +1 -1
- package/dist/models/EnableSchemaPropertyResponseBody.d.ts +16 -0
- package/dist/models/EnableSchemaPropertyResponseBody.js.map +1 -1
- package/dist/models/EnableTicketTemplateRequest.d.ts +5 -0
- package/dist/models/EnableTicketTemplateRequest.js.map +1 -1
- package/dist/models/EnableTicketTemplateResponseBody.d.ts +27 -0
- package/dist/models/EnableTicketTemplateResponseBody.js.map +1 -1
- package/dist/models/EndConferenceRequest.d.ts +7 -0
- package/dist/models/EndConferenceRequest.js.map +1 -1
- package/dist/models/EndConferenceResponseBody.d.ts +112 -0
- package/dist/models/EndConferenceResponseBody.js.map +1 -1
- package/dist/models/ExportContactFlowRequest.d.ts +7 -0
- package/dist/models/ExportContactFlowRequest.js.map +1 -1
- package/dist/models/ExportContactFlowResponseBody.d.ts +23 -0
- package/dist/models/ExportContactFlowResponseBody.js.map +1 -1
- package/dist/models/ExportCustomCallTaggingRequest.d.ts +2 -0
- package/dist/models/ExportCustomCallTaggingRequest.js.map +1 -1
- package/dist/models/ExportCustomCallTaggingResponseBody.d.ts +19 -0
- package/dist/models/ExportCustomCallTaggingResponseBody.js.map +1 -1
- package/dist/models/ExportDoNotCallNumbersRequest.d.ts +8 -0
- package/dist/models/ExportDoNotCallNumbersRequest.js.map +1 -1
- package/dist/models/ExportDoNotCallNumbersResponseBody.d.ts +23 -0
- package/dist/models/ExportDoNotCallNumbersResponseBody.js.map +1 -1
- package/dist/models/FinishTicketTaskRequest.d.ts +13 -0
- package/dist/models/FinishTicketTaskRequest.js.map +1 -1
- package/dist/models/FinishTicketTaskResponseBody.d.ts +27 -0
- package/dist/models/FinishTicketTaskResponseBody.js.map +1 -1
- package/dist/models/GetAudioFileDownloadUrlRequest.d.ts +4 -0
- package/dist/models/GetAudioFileDownloadUrlRequest.js.map +1 -1
- package/dist/models/GetAudioFileDownloadUrlResponseBody.d.ts +19 -0
- package/dist/models/GetAudioFileDownloadUrlResponseBody.js.map +1 -1
- package/dist/models/GetAudioFileRequest.d.ts +4 -0
- package/dist/models/GetAudioFileRequest.js.map +1 -1
- package/dist/models/GetAudioFileResponseBody.d.ts +45 -0
- package/dist/models/GetAudioFileResponseBody.js.map +1 -1
- package/dist/models/GetAudioFileUploadParametersRequest.d.ts +4 -0
- package/dist/models/GetAudioFileUploadParametersRequest.js.map +1 -1
- package/dist/models/GetAudioFileUploadParametersResponseBody.d.ts +38 -0
- package/dist/models/GetAudioFileUploadParametersResponseBody.js.map +1 -1
- package/dist/models/GetCallDetailRecordRequest.d.ts +4 -0
- package/dist/models/GetCallDetailRecordRequest.js.map +1 -1
- package/dist/models/GetCallDetailRecordResponseBody.d.ts +202 -0
- package/dist/models/GetCallDetailRecordResponseBody.js.map +1 -1
- package/dist/models/GetCampaignRequest.d.ts +4 -0
- package/dist/models/GetCampaignRequest.js.map +1 -1
- package/dist/models/GetCampaignResponseBody.d.ts +89 -0
- package/dist/models/GetCampaignResponseBody.js.map +1 -1
- package/dist/models/GetCaseFileUploadUrlRequest.d.ts +4 -0
- package/dist/models/GetCaseFileUploadUrlRequest.js.map +1 -1
- package/dist/models/GetCaseFileUploadUrlResponseBody.d.ts +26 -0
- package/dist/models/GetCaseFileUploadUrlResponseBody.js.map +1 -1
- package/dist/models/GetChatMediaUrlRequest.d.ts +6 -1
- package/dist/models/GetChatMediaUrlRequest.js.map +1 -1
- package/dist/models/GetChatMediaUrlResponseBody.d.ts +23 -0
- package/dist/models/GetChatMediaUrlResponseBody.js.map +1 -1
- package/dist/models/GetChatRoutingProfileRequest.d.ts +2 -0
- package/dist/models/GetChatRoutingProfileRequest.js.map +1 -1
- package/dist/models/GetChatRoutingProfileResponseBody.d.ts +54 -0
- package/dist/models/GetChatRoutingProfileResponseBody.js.map +1 -1
- package/dist/models/GetContactFlowRequest.d.ts +6 -0
- package/dist/models/GetContactFlowRequest.js.map +1 -1
- package/dist/models/GetContactFlowResponseBody.d.ts +66 -0
- package/dist/models/GetContactFlowResponseBody.js.map +1 -1
- package/dist/models/GetConversationDetailRequest.d.ts +7 -0
- package/dist/models/GetConversationDetailRequest.js.map +1 -1
- package/dist/models/GetConversationDetailResponseBody.d.ts +50 -0
- package/dist/models/GetConversationDetailResponseBody.js.map +1 -1
- package/dist/models/GetDoNotCallFileUploadParametersRequest.d.ts +4 -0
- package/dist/models/GetDoNotCallFileUploadParametersRequest.js.map +1 -1
- package/dist/models/GetDoNotCallFileUploadParametersResponseBody.d.ts +41 -0
- package/dist/models/GetDoNotCallFileUploadParametersResponseBody.js.map +1 -1
- package/dist/models/GetDocumentUploadParametersRequest.d.ts +7 -0
- package/dist/models/GetDocumentUploadParametersRequest.js.map +1 -1
- package/dist/models/GetDocumentUploadParametersResponseBody.d.ts +40 -1
- package/dist/models/GetDocumentUploadParametersResponseBody.js.map +1 -1
- package/dist/models/GetEarlyMediaRecordingRequest.d.ts +4 -0
- package/dist/models/GetEarlyMediaRecordingRequest.js.map +1 -1
- package/dist/models/GetEarlyMediaRecordingResponseBody.d.ts +27 -1
- package/dist/models/GetEarlyMediaRecordingResponseBody.js.map +1 -1
- package/dist/models/GetHistoricalCallerReportRequest.d.ts +8 -0
- package/dist/models/GetHistoricalCallerReportRequest.js.map +1 -1
- package/dist/models/GetHistoricalCallerReportResponseBody.d.ts +26 -0
- package/dist/models/GetHistoricalCallerReportResponseBody.js.map +1 -1
- package/dist/models/GetHistoricalCampaignReportRequest.d.ts +4 -0
- package/dist/models/GetHistoricalCampaignReportRequest.js.map +1 -1
- package/dist/models/GetHistoricalCampaignReportResponseBody.d.ts +52 -0
- package/dist/models/GetHistoricalCampaignReportResponseBody.js.map +1 -1
- package/dist/models/GetHistoricalInstanceReportRequest.d.ts +15 -0
- package/dist/models/GetHistoricalInstanceReportRequest.js.map +1 -1
- package/dist/models/GetHistoricalInstanceReportResponseBody.d.ts +438 -0
- package/dist/models/GetHistoricalInstanceReportResponseBody.js.map +1 -1
- package/dist/models/GetInstanceRequest.d.ts +2 -0
- package/dist/models/GetInstanceRequest.js.map +1 -1
- package/dist/models/GetInstanceResponseBody.d.ts +156 -0
- package/dist/models/GetInstanceResponseBody.js.map +1 -1
- package/dist/models/GetInstanceTrendingReportRequest.d.ts +15 -0
- package/dist/models/GetInstanceTrendingReportRequest.js.map +1 -1
- package/dist/models/GetInstanceTrendingReportResponseBody.d.ts +76 -0
- package/dist/models/GetInstanceTrendingReportResponseBody.js.map +1 -1
- package/dist/models/GetIvrTrackingSummaryRequest.d.ts +4 -0
- package/dist/models/GetIvrTrackingSummaryRequest.js.map +1 -1
- package/dist/models/GetIvrTrackingSummaryResponseBody.d.ts +19 -0
- package/dist/models/GetIvrTrackingSummaryResponseBody.js.map +1 -1
- package/dist/models/GetLoginDetailsRequest.d.ts +12 -0
- package/dist/models/GetLoginDetailsRequest.js.map +1 -1
- package/dist/models/GetLoginDetailsResponseBody.d.ts +127 -0
- package/dist/models/GetLoginDetailsResponseBody.js.map +1 -1
- package/dist/models/GetMonoRecordingRequest.d.ts +11 -0
- package/dist/models/GetMonoRecordingRequest.js.map +1 -1
- package/dist/models/GetMonoRecordingResponseBody.d.ts +33 -0
- package/dist/models/GetMonoRecordingResponseBody.js.map +1 -1
- package/dist/models/GetMultiChannelRecordingRequest.d.ts +4 -0
- package/dist/models/GetMultiChannelRecordingRequest.js.map +1 -1
- package/dist/models/GetMultiChannelRecordingResponseBody.d.ts +26 -0
- package/dist/models/GetMultiChannelRecordingResponseBody.js.map +1 -1
- package/dist/models/GetNumberLocationRequest.d.ts +4 -0
- package/dist/models/GetNumberLocationRequest.js.map +1 -1
- package/dist/models/GetNumberLocationResponseBody.d.ts +37 -0
- package/dist/models/GetNumberLocationResponseBody.js.map +1 -1
- package/dist/models/GetRealtimeCampaignStatsRequest.d.ts +4 -0
- package/dist/models/GetRealtimeCampaignStatsRequest.js.map +1 -1
- package/dist/models/GetRealtimeCampaignStatsResponseBody.d.ts +69 -0
- package/dist/models/GetRealtimeCampaignStatsResponseBody.js.map +1 -1
- package/dist/models/GetRealtimeInstanceStatesRequest.d.ts +9 -0
- package/dist/models/GetRealtimeInstanceStatesRequest.js.map +1 -1
- package/dist/models/GetRealtimeInstanceStatesResponseBody.d.ts +68 -0
- package/dist/models/GetRealtimeInstanceStatesResponseBody.js.map +1 -1
- package/dist/models/GetSchemaRequest.d.ts +6 -1
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- package/src/models/SaveRtcstatsV2request.ts +15 -0
- package/src/models/SaveRtcstatsV2responseBody.ts +25 -0
- package/src/models/SaveTerminalLogRequest.ts +19 -0
- package/src/models/SaveTerminalLogResponseBody.ts +22 -0
- package/src/models/SaveWebRtcInfoRequest.ts +10 -0
- package/src/models/SaveWebRtcInfoResponseBody.ts +25 -0
- package/src/models/SaveWebRtcstatsRequest.ts +15 -0
- package/src/models/SaveWebRtcstatsResponseBody.ts +25 -0
- package/src/models/SendDtmfSignalingRequest.ts +14 -0
- package/src/models/SendDtmfSignalingResponseBody.ts +135 -0
- package/src/models/SignInGroupRequest.ts +24 -1
- package/src/models/SignInGroupResponseBody.ts +66 -0
- package/src/models/SignOutGroupRequest.ts +8 -0
- package/src/models/SignOutGroupResponseBody.ts +64 -0
- package/src/models/StartBack2backCallRequest.ts +21 -0
- package/src/models/StartBack2backCallResponseBody.ts +140 -0
- package/src/models/StartChatRequest.ts +31 -0
- package/src/models/StartChatResponseBody.ts +26 -0
- package/src/models/StartChatShrinkRequest.ts +11 -0
- package/src/models/StartConferenceRequest.ts +17 -0
- package/src/models/StartConferenceResponseBody.ts +124 -0
- package/src/models/StartEditContactFlowRequest.ts +4 -0
- package/src/models/StartEditContactFlowResponseBody.ts +19 -0
- package/src/models/StartPredictiveCallRequest.ts +31 -0
- package/src/models/StartPredictiveCallResponseBody.ts +132 -0
- package/src/models/StartPrivacyCallRequest.ts +8 -0
- package/src/models/StartPrivacyCallResponseBody.ts +23 -0
- package/src/models/SubmitCampaignRequest.ts +4 -0
- package/src/models/SubmitCampaignResponseBody.ts +16 -0
- package/src/models/SwitchToConferenceRequest.ts +10 -0
- package/src/models/SwitchToConferenceResponseBody.ts +127 -0
- package/src/models/TakeBreakRequest.ts +10 -0
- package/src/models/TakeBreakResponseBody.ts +68 -0
- package/src/models/TerminateTicketRequest.ts +12 -0
- package/src/models/TerminateTicketResponseBody.ts +27 -0
- package/src/models/TransferTicketTaskRequest.ts +17 -0
- package/src/models/TransferTicketTaskResponseBody.ts +27 -0
- package/src/models/UnmuteCallRequest.ts +14 -0
- package/src/models/UnmuteCallResponseBody.ts +124 -0
- package/src/models/UnregisterDeviceRequest.ts +5 -0
- package/src/models/UnregisterDeviceResponseBody.ts +16 -0
- package/src/models/UpdateCallSummaryRequest.ts +11 -0
- package/src/models/UpdateCallSummaryResponseBody.ts +27 -0
- package/src/models/UpdateCampaignRequest.ts +39 -0
- package/src/models/UpdateCampaignResponseBody.ts +16 -0
- package/src/models/UpdateChatRoutingProfileRequest.ts +4 -0
- package/src/models/UpdateChatRoutingProfileResponseBody.ts +20 -0
- package/src/models/UpdateConfigItemsRequest.ts +8 -0
- package/src/models/UpdateConfigItemsResponseBody.ts +16 -0
- package/src/models/UpdateSchemaPropertyRequest.ts +66 -0
- package/src/models/UpdateSchemaPropertyResponseBody.ts +20 -0
- package/src/models/UpdateSchemaPropertyShrinkRequest.ts +9 -0
- package/src/models/UpdateSubscriptionRequest.ts +37 -0
- package/src/models/UpdateSubscriptionResponseBody.ts +68 -0
- package/src/models/UpdateTicketRequest.ts +21 -0
- package/src/models/UpdateTicketResponseBody.ts +27 -0
- package/src/models/WithdrawTicketRequest.ts +9 -0
- package/src/models/WithdrawTicketResponseBody.ts +27 -0
package/dist/client.js
CHANGED
|
@@ -86,7 +86,7 @@ class Client extends openapi_core_1.default {
|
|
|
86
86
|
return openapi_core_2.OpenApiUtil.getEndpointRules(productId, regionId, endpointRule, network, suffix);
|
|
87
87
|
}
|
|
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88
|
/**
|
|
89
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-
*
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89
|
+
* Invoke AbortCampaign to stop the predictive outbound calling Activity corresponding to the specified Activity ID under the specified instance.
|
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90
90
|
*
|
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91
91
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* @param request - AbortCampaignRequest
|
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92
92
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* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -118,7 +118,7 @@ class Client extends openapi_core_1.default {
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118
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return $dara.cast(await this.callApi(params, req, runtime), new $_model.AbortCampaignResponse({}));
|
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119
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}
|
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/**
|
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121
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-
*
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121
|
+
* Invoke AbortCampaign to stop the predictive outbound calling Activity corresponding to the specified Activity ID under the specified instance.
|
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122
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*
|
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123
123
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* @param request - AbortCampaignRequest
|
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124
124
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* @returns AbortCampaignResponse
|
|
@@ -128,6 +128,8 @@ class Client extends openapi_core_1.default {
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128
128
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return await this.abortCampaignWithOptions(request, runtime);
|
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129
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}
|
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130
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/**
|
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131
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+
* Call this operation to accept a chat.
|
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+
*
|
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131
133
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* @param request - AcceptChatRequest
|
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134
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* @param runtime - runtime options for this request RuntimeOptions
|
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133
135
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* @returns AcceptChatResponse
|
|
@@ -158,6 +160,8 @@ class Client extends openapi_core_1.default {
|
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return $dara.cast(await this.callApi(params, req, runtime), new $_model.AcceptChatResponse({}));
|
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}
|
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160
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/**
|
|
163
|
+
* Call this operation to accept a chat.
|
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|
+
*
|
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* @param request - AcceptChatRequest
|
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162
166
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* @returns AcceptChatResponse
|
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163
167
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*/
|
|
@@ -166,7 +170,7 @@ class Client extends openapi_core_1.default {
|
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166
170
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return await this.acceptChatWithOptions(request, runtime);
|
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167
171
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}
|
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172
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/**
|
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169
|
-
*
|
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173
|
+
* Adds a blacklist tag to a specified phone number. You can use this feature with your Interactive Voice Response (IVR) settings to block frequent harassing calls.
|
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170
174
|
*
|
|
171
175
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* @param request - AddBlacklistCallTaggingRequest
|
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172
176
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* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -201,7 +205,7 @@ class Client extends openapi_core_1.default {
|
|
|
201
205
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddBlacklistCallTaggingResponse({}));
|
|
202
206
|
}
|
|
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207
|
/**
|
|
204
|
-
*
|
|
208
|
+
* Adds a blacklist tag to a specified phone number. You can use this feature with your Interactive Voice Response (IVR) settings to block frequent harassing calls.
|
|
205
209
|
*
|
|
206
210
|
* @param request - AddBlacklistCallTaggingRequest
|
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211
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* @returns AddBlacklistCallTaggingResponse
|
|
@@ -211,7 +215,7 @@ class Client extends openapi_core_1.default {
|
|
|
211
215
|
return await this.addBlacklistCallTaggingWithOptions(request, runtime);
|
|
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216
|
}
|
|
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217
|
/**
|
|
214
|
-
*
|
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218
|
+
* Invoke AddCases to add an outbound call list to a predictive dialing activity identified by a specified ID under a specified instance.
|
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219
|
*
|
|
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220
|
* @param tmpReq - AddCasesRequest
|
|
217
221
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -251,7 +255,7 @@ class Client extends openapi_core_1.default {
|
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251
255
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddCasesResponse({}));
|
|
252
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|
}
|
|
253
257
|
/**
|
|
254
|
-
*
|
|
258
|
+
* Invoke AddCases to add an outbound call list to a predictive dialing activity identified by a specified ID under a specified instance.
|
|
255
259
|
*
|
|
256
260
|
* @param request - AddCasesRequest
|
|
257
261
|
* @returns AddCasesResponse
|
|
@@ -261,6 +265,8 @@ class Client extends openapi_core_1.default {
|
|
|
261
265
|
return await this.addCasesWithOptions(request, runtime);
|
|
262
266
|
}
|
|
263
267
|
/**
|
|
268
|
+
* You can use the AddFeedback API to evaluate and rate AI features.
|
|
269
|
+
*
|
|
264
270
|
* @param request - AddFeedbackRequest
|
|
265
271
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
266
272
|
* @returns AddFeedbackResponse
|
|
@@ -300,6 +306,8 @@ class Client extends openapi_core_1.default {
|
|
|
300
306
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddFeedbackResponse({}));
|
|
301
307
|
}
|
|
302
308
|
/**
|
|
309
|
+
* You can use the AddFeedback API to evaluate and rate AI features.
|
|
310
|
+
*
|
|
303
311
|
* @param request - AddFeedbackRequest
|
|
304
312
|
* @returns AddFeedbackResponse
|
|
305
313
|
*/
|
|
@@ -308,7 +316,7 @@ class Client extends openapi_core_1.default {
|
|
|
308
316
|
return await this.addFeedbackWithOptions(request, runtime);
|
|
309
317
|
}
|
|
310
318
|
/**
|
|
311
|
-
*
|
|
319
|
+
* Adds one or more phone numbers to a skill group by calling AddNumbersToSkillGroup.
|
|
312
320
|
*
|
|
313
321
|
* @param request - AddNumbersToSkillGroupRequest
|
|
314
322
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -346,7 +354,7 @@ class Client extends openapi_core_1.default {
|
|
|
346
354
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddNumbersToSkillGroupResponse({}));
|
|
347
355
|
}
|
|
348
356
|
/**
|
|
349
|
-
*
|
|
357
|
+
* Adds one or more phone numbers to a skill group by calling AddNumbersToSkillGroup.
|
|
350
358
|
*
|
|
351
359
|
* @param request - AddNumbersToSkillGroupRequest
|
|
352
360
|
* @returns AddNumbersToSkillGroupResponse
|
|
@@ -356,7 +364,7 @@ class Client extends openapi_core_1.default {
|
|
|
356
364
|
return await this.addNumbersToSkillGroupWithOptions(request, runtime);
|
|
357
365
|
}
|
|
358
366
|
/**
|
|
359
|
-
*
|
|
367
|
+
* You can invoke AddPersonalNumbersToUser to add one or more personal outbound numbers to a specified agent under a specified instance.
|
|
360
368
|
*
|
|
361
369
|
* @param request - AddPersonalNumbersToUserRequest
|
|
362
370
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -391,7 +399,7 @@ class Client extends openapi_core_1.default {
|
|
|
391
399
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddPersonalNumbersToUserResponse({}));
|
|
392
400
|
}
|
|
393
401
|
/**
|
|
394
|
-
*
|
|
402
|
+
* You can invoke AddPersonalNumbersToUser to add one or more personal outbound numbers to a specified agent under a specified instance.
|
|
395
403
|
*
|
|
396
404
|
* @param request - AddPersonalNumbersToUserRequest
|
|
397
405
|
* @returns AddPersonalNumbersToUserResponse
|
|
@@ -401,7 +409,7 @@ class Client extends openapi_core_1.default {
|
|
|
401
409
|
return await this.addPersonalNumbersToUserWithOptions(request, runtime);
|
|
402
410
|
}
|
|
403
411
|
/**
|
|
404
|
-
*
|
|
412
|
+
* You can invoke AddPhoneNumberToSkillGroups to associate a phone number with one or more skill groups under a specified instance.
|
|
405
413
|
*
|
|
406
414
|
* @param request - AddPhoneNumberToSkillGroupsRequest
|
|
407
415
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -436,7 +444,7 @@ class Client extends openapi_core_1.default {
|
|
|
436
444
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddPhoneNumberToSkillGroupsResponse({}));
|
|
437
445
|
}
|
|
438
446
|
/**
|
|
439
|
-
*
|
|
447
|
+
* You can invoke AddPhoneNumberToSkillGroups to associate a phone number with one or more skill groups under a specified instance.
|
|
440
448
|
*
|
|
441
449
|
* @param request - AddPhoneNumberToSkillGroupsRequest
|
|
442
450
|
* @returns AddPhoneNumberToSkillGroupsResponse
|
|
@@ -446,7 +454,7 @@ class Client extends openapi_core_1.default {
|
|
|
446
454
|
return await this.addPhoneNumberToSkillGroupsWithOptions(request, runtime);
|
|
447
455
|
}
|
|
448
456
|
/**
|
|
449
|
-
*
|
|
457
|
+
* You can invoke AddPhoneNumbers to add one or more phone numbers to a specified instance.
|
|
450
458
|
*
|
|
451
459
|
* @param request - AddPhoneNumbersRequest
|
|
452
460
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -487,7 +495,7 @@ class Client extends openapi_core_1.default {
|
|
|
487
495
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddPhoneNumbersResponse({}));
|
|
488
496
|
}
|
|
489
497
|
/**
|
|
490
|
-
*
|
|
498
|
+
* You can invoke AddPhoneNumbers to add one or more phone numbers to a specified instance.
|
|
491
499
|
*
|
|
492
500
|
* @param request - AddPhoneNumbersRequest
|
|
493
501
|
* @returns AddPhoneNumbersResponse
|
|
@@ -546,7 +554,7 @@ class Client extends openapi_core_1.default {
|
|
|
546
554
|
return await this.addSchemaPropertyWithOptions(request, runtime);
|
|
547
555
|
}
|
|
548
556
|
/**
|
|
549
|
-
*
|
|
557
|
+
* You can invoke AddSkillGroupsToUser to add one or more skill groups to a specified agent under a specified instance.
|
|
550
558
|
*
|
|
551
559
|
* @param request - AddSkillGroupsToUserRequest
|
|
552
560
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -581,7 +589,7 @@ class Client extends openapi_core_1.default {
|
|
|
581
589
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddSkillGroupsToUserResponse({}));
|
|
582
590
|
}
|
|
583
591
|
/**
|
|
584
|
-
*
|
|
592
|
+
* You can invoke AddSkillGroupsToUser to add one or more skill groups to a specified agent under a specified instance.
|
|
585
593
|
*
|
|
586
594
|
* @param request - AddSkillGroupsToUserRequest
|
|
587
595
|
* @returns AddSkillGroupsToUserResponse
|
|
@@ -591,6 +599,8 @@ class Client extends openapi_core_1.default {
|
|
|
591
599
|
return await this.addSkillGroupsToUserWithOptions(request, runtime);
|
|
592
600
|
}
|
|
593
601
|
/**
|
|
602
|
+
* Use AddTicketTask to add a signature and assign an assignee.
|
|
603
|
+
*
|
|
594
604
|
* @param request - AddTicketTaskRequest
|
|
595
605
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
596
606
|
* @returns AddTicketTaskResponse
|
|
@@ -633,6 +643,8 @@ class Client extends openapi_core_1.default {
|
|
|
633
643
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddTicketTaskResponse({}));
|
|
634
644
|
}
|
|
635
645
|
/**
|
|
646
|
+
* Use AddTicketTask to add a signature and assign an assignee.
|
|
647
|
+
*
|
|
636
648
|
* @param request - AddTicketTaskRequest
|
|
637
649
|
* @returns AddTicketTaskResponse
|
|
638
650
|
*/
|
|
@@ -641,7 +653,7 @@ class Client extends openapi_core_1.default {
|
|
|
641
653
|
return await this.addTicketTaskWithOptions(request, runtime);
|
|
642
654
|
}
|
|
643
655
|
/**
|
|
644
|
-
*
|
|
656
|
+
* You can invoke AddUsersToSkillGroup to add one or more agents to the same skill group.
|
|
645
657
|
*
|
|
646
658
|
* @param request - AddUsersToSkillGroupRequest
|
|
647
659
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -676,7 +688,7 @@ class Client extends openapi_core_1.default {
|
|
|
676
688
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AddUsersToSkillGroupResponse({}));
|
|
677
689
|
}
|
|
678
690
|
/**
|
|
679
|
-
*
|
|
691
|
+
* You can invoke AddUsersToSkillGroup to add one or more agents to the same skill group.
|
|
680
692
|
*
|
|
681
693
|
* @param request - AddUsersToSkillGroupRequest
|
|
682
694
|
* @returns AddUsersToSkillGroupResponse
|
|
@@ -686,7 +698,10 @@ class Client extends openapi_core_1.default {
|
|
|
686
698
|
return await this.addUsersToSkillGroupWithOptions(request, runtime);
|
|
687
699
|
}
|
|
688
700
|
/**
|
|
689
|
-
*
|
|
701
|
+
* Analyze the specified text-based conversation content and extract summary-related information, such as the title, keywords, summary, and other specified details.
|
|
702
|
+
*
|
|
703
|
+
* @remarks
|
|
704
|
+
* This API can be used for both online chat sessions and voice sessions. When used for voice sessions, the real-time speech-to-text transcription feature must be enabled.
|
|
690
705
|
*
|
|
691
706
|
* @param request - AnalyzeConversationRequest
|
|
692
707
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -724,7 +739,10 @@ class Client extends openapi_core_1.default {
|
|
|
724
739
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AnalyzeConversationResponse({}));
|
|
725
740
|
}
|
|
726
741
|
/**
|
|
727
|
-
*
|
|
742
|
+
* Analyze the specified text-based conversation content and extract summary-related information, such as the title, keywords, summary, and other specified details.
|
|
743
|
+
*
|
|
744
|
+
* @remarks
|
|
745
|
+
* This API can be used for both online chat sessions and voice sessions. When used for voice sessions, the real-time speech-to-text transcription feature must be enabled.
|
|
728
746
|
*
|
|
729
747
|
* @param request - AnalyzeConversationRequest
|
|
730
748
|
* @returns AnalyzeConversationResponse
|
|
@@ -734,7 +752,7 @@ class Client extends openapi_core_1.default {
|
|
|
734
752
|
return await this.analyzeConversationWithOptions(request, runtime);
|
|
735
753
|
}
|
|
736
754
|
/**
|
|
737
|
-
*
|
|
755
|
+
* You can invoke AnswerCall to answer the call associated with a specified call ID under a specified instance.
|
|
738
756
|
*
|
|
739
757
|
* @param request - AnswerCallRequest
|
|
740
758
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -772,7 +790,7 @@ class Client extends openapi_core_1.default {
|
|
|
772
790
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AnswerCallResponse({}));
|
|
773
791
|
}
|
|
774
792
|
/**
|
|
775
|
-
*
|
|
793
|
+
* You can invoke AnswerCall to answer the call associated with a specified call ID under a specified instance.
|
|
776
794
|
*
|
|
777
795
|
* @param request - AnswerCallRequest
|
|
778
796
|
* @returns AnswerCallResponse
|
|
@@ -782,7 +800,7 @@ class Client extends openapi_core_1.default {
|
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|
782
800
|
return await this.answerCallWithOptions(request, runtime);
|
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783
801
|
}
|
|
784
802
|
/**
|
|
785
|
-
*
|
|
803
|
+
* Adds cases to a predictive campaign in a specified instance.
|
|
786
804
|
*
|
|
787
805
|
* @param tmpReq - AppendCasesRequest
|
|
788
806
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -824,7 +842,7 @@ class Client extends openapi_core_1.default {
|
|
|
824
842
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AppendCasesResponse({}));
|
|
825
843
|
}
|
|
826
844
|
/**
|
|
827
|
-
*
|
|
845
|
+
* Adds cases to a predictive campaign in a specified instance.
|
|
828
846
|
*
|
|
829
847
|
* @param request - AppendCasesRequest
|
|
830
848
|
* @returns AppendCasesResponse
|
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@@ -834,7 +852,10 @@ class Client extends openapi_core_1.default {
|
|
|
834
852
|
return await this.appendCasesWithOptions(request, runtime);
|
|
835
853
|
}
|
|
836
854
|
/**
|
|
837
|
-
*
|
|
855
|
+
* Call AssignUsers to import one or more RAM users into a specified instance. After the import, the RAM users become agents in the instance.
|
|
856
|
+
*
|
|
857
|
+
* @remarks
|
|
858
|
+
* Accounts with RAM permissions can view all RAM users under an Alibaba Cloud account in the RAM console. You can access the RAM console at https\\://ram.console.aliyun.com/users.
|
|
838
859
|
*
|
|
839
860
|
* @deprecated OpenAPI AssignUsers is deprecated, please use CCC::2020-07-01::ImportRamUsers instead.
|
|
840
861
|
*
|
|
@@ -880,7 +901,10 @@ class Client extends openapi_core_1.default {
|
|
|
880
901
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.AssignUsersResponse({}));
|
|
881
902
|
}
|
|
882
903
|
/**
|
|
883
|
-
*
|
|
904
|
+
* Call AssignUsers to import one or more RAM users into a specified instance. After the import, the RAM users become agents in the instance.
|
|
905
|
+
*
|
|
906
|
+
* @remarks
|
|
907
|
+
* Accounts with RAM permissions can view all RAM users under an Alibaba Cloud account in the RAM console. You can access the RAM console at https\\://ram.console.aliyun.com/users.
|
|
884
908
|
*
|
|
885
909
|
* @deprecated OpenAPI AssignUsers is deprecated, please use CCC::2020-07-01::ImportRamUsers instead.
|
|
886
910
|
*
|
|
@@ -893,7 +917,7 @@ class Client extends openapi_core_1.default {
|
|
|
893
917
|
return await this.assignUsersWithOptions(request, runtime);
|
|
894
918
|
}
|
|
895
919
|
/**
|
|
896
|
-
* BargeInCall
|
|
920
|
+
* You can invoke BargeInCall to forcibly insert into an ongoing call associated with a specified call ID under a specified instance. After the forced insertion succeeds, the original two-party call becomes a three-party conference call.
|
|
897
921
|
*
|
|
898
922
|
* @param request - BargeInCallRequest
|
|
899
923
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -937,7 +961,7 @@ class Client extends openapi_core_1.default {
|
|
|
937
961
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.BargeInCallResponse({}));
|
|
938
962
|
}
|
|
939
963
|
/**
|
|
940
|
-
* BargeInCall
|
|
964
|
+
* You can invoke BargeInCall to forcibly insert into an ongoing call associated with a specified call ID under a specified instance. After the forced insertion succeeds, the original two-party call becomes a three-party conference call.
|
|
941
965
|
*
|
|
942
966
|
* @param request - BargeInCallRequest
|
|
943
967
|
* @returns BargeInCallResponse
|
|
@@ -947,7 +971,7 @@ class Client extends openapi_core_1.default {
|
|
|
947
971
|
return await this.bargeInCallWithOptions(request, runtime);
|
|
948
972
|
}
|
|
949
973
|
/**
|
|
950
|
-
*
|
|
974
|
+
* Directly transfer a call to another agent, a skill group queue, or an external number. Direct transfer is also known as blind transfer or single-step transfer.
|
|
951
975
|
*
|
|
952
976
|
* @param request - BlindTransferRequest
|
|
953
977
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -1024,7 +1048,7 @@ class Client extends openapi_core_1.default {
|
|
|
1024
1048
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.BlindTransferResponse({}));
|
|
1025
1049
|
}
|
|
1026
1050
|
/**
|
|
1027
|
-
*
|
|
1051
|
+
* Directly transfer a call to another agent, a skill group queue, or an external number. Direct transfer is also known as blind transfer or single-step transfer.
|
|
1028
1052
|
*
|
|
1029
1053
|
* @param request - BlindTransferRequest
|
|
1030
1054
|
* @returns BlindTransferResponse
|
|
@@ -1097,7 +1121,7 @@ class Client extends openapi_core_1.default {
|
|
|
1097
1121
|
return await this.bridgeRtcCallWithOptions(request, runtime);
|
|
1098
1122
|
}
|
|
1099
1123
|
/**
|
|
1100
|
-
*
|
|
1124
|
+
* You can invoke the CancelAttendedTransfer API to cancel an attended transfer. You can call this API at any time after initiating the attended transfer and before completing it, even if the transferee has already answered the call.
|
|
1101
1125
|
*
|
|
1102
1126
|
* @param request - CancelAttendedTransferRequest
|
|
1103
1127
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -1135,7 +1159,7 @@ class Client extends openapi_core_1.default {
|
|
|
1135
1159
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.CancelAttendedTransferResponse({}));
|
|
1136
1160
|
}
|
|
1137
1161
|
/**
|
|
1138
|
-
*
|
|
1162
|
+
* You can invoke the CancelAttendedTransfer API to cancel an attended transfer. You can call this API at any time after initiating the attended transfer and before completing it, even if the transferee has already answered the call.
|
|
1139
1163
|
*
|
|
1140
1164
|
* @param request - CancelAttendedTransferRequest
|
|
1141
1165
|
* @returns CancelAttendedTransferResponse
|
|
@@ -1145,7 +1169,7 @@ class Client extends openapi_core_1.default {
|
|
|
1145
1169
|
return await this.cancelAttendedTransferWithOptions(request, runtime);
|
|
1146
1170
|
}
|
|
1147
1171
|
/**
|
|
1148
|
-
*
|
|
1172
|
+
* Changes an agent\\"s status to invisible. This is equivalent to the outbound-only mode.
|
|
1149
1173
|
*
|
|
1150
1174
|
* @param request - ChangeVisibilityRequest
|
|
1151
1175
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -1180,7 +1204,7 @@ class Client extends openapi_core_1.default {
|
|
|
1180
1204
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ChangeVisibilityResponse({}));
|
|
1181
1205
|
}
|
|
1182
1206
|
/**
|
|
1183
|
-
*
|
|
1207
|
+
* Changes an agent\\"s status to invisible. This is equivalent to the outbound-only mode.
|
|
1184
1208
|
*
|
|
1185
1209
|
* @param request - ChangeVisibilityRequest
|
|
1186
1210
|
* @returns ChangeVisibilityResponse
|
|
@@ -1190,7 +1214,7 @@ class Client extends openapi_core_1.default {
|
|
|
1190
1214
|
return await this.changeVisibilityWithOptions(request, runtime);
|
|
1191
1215
|
}
|
|
1192
1216
|
/**
|
|
1193
|
-
*
|
|
1217
|
+
* You can invoke ChangeWorkMode to change the agent\\"s work mode.
|
|
1194
1218
|
*
|
|
1195
1219
|
* @param request - ChangeWorkModeRequest
|
|
1196
1220
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -1234,7 +1258,7 @@ class Client extends openapi_core_1.default {
|
|
|
1234
1258
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ChangeWorkModeResponse({}));
|
|
1235
1259
|
}
|
|
1236
1260
|
/**
|
|
1237
|
-
*
|
|
1261
|
+
* You can invoke ChangeWorkMode to change the agent\\"s work mode.
|
|
1238
1262
|
*
|
|
1239
1263
|
* @param request - ChangeWorkModeRequest
|
|
1240
1264
|
* @returns ChangeWorkModeResponse
|
|
@@ -1244,7 +1268,7 @@ class Client extends openapi_core_1.default {
|
|
|
1244
1268
|
return await this.changeWorkModeWithOptions(request, runtime);
|
|
1245
1269
|
}
|
|
1246
1270
|
/**
|
|
1247
|
-
*
|
|
1271
|
+
* Call the `ClaimCall` API to assign a call to an agent.
|
|
1248
1272
|
*
|
|
1249
1273
|
* @param request - ClaimCallRequest
|
|
1250
1274
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -1288,7 +1312,7 @@ class Client extends openapi_core_1.default {
|
|
|
1288
1312
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ClaimCallResponse({}));
|
|
1289
1313
|
}
|
|
1290
1314
|
/**
|
|
1291
|
-
*
|
|
1315
|
+
* Call the `ClaimCall` API to assign a call to an agent.
|
|
1292
1316
|
*
|
|
1293
1317
|
* @param request - ClaimCallRequest
|
|
1294
1318
|
* @returns ClaimCallResponse
|
|
@@ -1298,6 +1322,8 @@ class Client extends openapi_core_1.default {
|
|
|
1298
1322
|
return await this.claimCallWithOptions(request, runtime);
|
|
1299
1323
|
}
|
|
1300
1324
|
/**
|
|
1325
|
+
* You can call ClaimChat to claim the chat for a specified Job ID in a specified instance.
|
|
1326
|
+
*
|
|
1301
1327
|
* @param request - ClaimChatRequest
|
|
1302
1328
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
1303
1329
|
* @returns ClaimChatResponse
|
|
@@ -1331,6 +1357,8 @@ class Client extends openapi_core_1.default {
|
|
|
1331
1357
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ClaimChatResponse({}));
|
|
1332
1358
|
}
|
|
1333
1359
|
/**
|
|
1360
|
+
* You can call ClaimChat to claim the chat for a specified Job ID in a specified instance.
|
|
1361
|
+
*
|
|
1334
1362
|
* @param request - ClaimChatRequest
|
|
1335
1363
|
* @returns ClaimChatResponse
|
|
1336
1364
|
*/
|
|
@@ -1339,7 +1367,7 @@ class Client extends openapi_core_1.default {
|
|
|
1339
1367
|
return await this.claimChatWithOptions(request, runtime);
|
|
1340
1368
|
}
|
|
1341
1369
|
/**
|
|
1342
|
-
*
|
|
1370
|
+
* You can invoke CoachCall to coach a specified agent in a specified call (identified by a call ID) under a specified instance. During the coaching session, the coached agent can hear the coach\\"s voice, but the customer cannot hear the coach\\"s voice.
|
|
1343
1371
|
*
|
|
1344
1372
|
* @param request - CoachCallRequest
|
|
1345
1373
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -1383,7 +1411,7 @@ class Client extends openapi_core_1.default {
|
|
|
1383
1411
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.CoachCallResponse({}));
|
|
1384
1412
|
}
|
|
1385
1413
|
/**
|
|
1386
|
-
*
|
|
1414
|
+
* You can invoke CoachCall to coach a specified agent in a specified call (identified by a call ID) under a specified instance. During the coaching session, the coached agent can hear the coach\\"s voice, but the customer cannot hear the coach\\"s voice.
|
|
1387
1415
|
*
|
|
1388
1416
|
* @param request - CoachCallRequest
|
|
1389
1417
|
* @returns CoachCallResponse
|
|
@@ -1393,7 +1421,7 @@ class Client extends openapi_core_1.default {
|
|
|
1393
1421
|
return await this.coachCallWithOptions(request, runtime);
|
|
1394
1422
|
}
|
|
1395
1423
|
/**
|
|
1396
|
-
*
|
|
1424
|
+
* Commits a contact flow.
|
|
1397
1425
|
*
|
|
1398
1426
|
* @param request - CommitContactFlowRequest
|
|
1399
1427
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -1434,7 +1462,7 @@ class Client extends openapi_core_1.default {
|
|
|
1434
1462
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.CommitContactFlowResponse({}));
|
|
1435
1463
|
}
|
|
1436
1464
|
/**
|
|
1437
|
-
*
|
|
1465
|
+
* Commits a contact flow.
|
|
1438
1466
|
*
|
|
1439
1467
|
* @param request - CommitContactFlowRequest
|
|
1440
1468
|
* @returns CommitContactFlowResponse
|
|
@@ -1444,7 +1472,7 @@ class Client extends openapi_core_1.default {
|
|
|
1444
1472
|
return await this.commitContactFlowWithOptions(request, runtime);
|
|
1445
1473
|
}
|
|
1446
1474
|
/**
|
|
1447
|
-
*
|
|
1475
|
+
* You can invoke CompleteAttendedTransfer to complete a consultative transfer.
|
|
1448
1476
|
*
|
|
1449
1477
|
* @param request - CompleteAttendedTransferRequest
|
|
1450
1478
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -1482,7 +1510,7 @@ class Client extends openapi_core_1.default {
|
|
|
1482
1510
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.CompleteAttendedTransferResponse({}));
|
|
1483
1511
|
}
|
|
1484
1512
|
/**
|
|
1485
|
-
*
|
|
1513
|
+
* You can invoke CompleteAttendedTransfer to complete a consultative transfer.
|
|
1486
1514
|
*
|
|
1487
1515
|
* @param request - CompleteAttendedTransferRequest
|
|
1488
1516
|
* @returns CompleteAttendedTransferResponse
|
|
@@ -1492,7 +1520,7 @@ class Client extends openapi_core_1.default {
|
|
|
1492
1520
|
return await this.completeAttendedTransferWithOptions(request, runtime);
|
|
1493
1521
|
}
|
|
1494
1522
|
/**
|
|
1495
|
-
*
|
|
1523
|
+
* You can invoke CreateAudioFile to create an audio resource under a specified instance. The created audio resource can be used in the instance, such as selecting the audio file for playback during IVR.
|
|
1496
1524
|
*
|
|
1497
1525
|
* @param request - CreateAudioFileRequest
|
|
1498
1526
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -1533,7 +1561,7 @@ class Client extends openapi_core_1.default {
|
|
|
1533
1561
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateAudioFileResponse({}));
|
|
1534
1562
|
}
|
|
1535
1563
|
/**
|
|
1536
|
-
*
|
|
1564
|
+
* You can invoke CreateAudioFile to create an audio resource under a specified instance. The created audio resource can be used in the instance, such as selecting the audio file for playback during IVR.
|
|
1537
1565
|
*
|
|
1538
1566
|
* @param request - CreateAudioFileRequest
|
|
1539
1567
|
* @returns CreateAudioFileResponse
|
|
@@ -1543,7 +1571,7 @@ class Client extends openapi_core_1.default {
|
|
|
1543
1571
|
return await this.createAudioFileWithOptions(request, runtime);
|
|
1544
1572
|
}
|
|
1545
1573
|
/**
|
|
1546
|
-
*
|
|
1574
|
+
* Use the CreateCallSummary operation to create a call summary.
|
|
1547
1575
|
*
|
|
1548
1576
|
* @param request - CreateCallSummaryRequest
|
|
1549
1577
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -1581,7 +1609,7 @@ class Client extends openapi_core_1.default {
|
|
|
1581
1609
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateCallSummaryResponse({}));
|
|
1582
1610
|
}
|
|
1583
1611
|
/**
|
|
1584
|
-
*
|
|
1612
|
+
* Use the CreateCallSummary operation to create a call summary.
|
|
1585
1613
|
*
|
|
1586
1614
|
* @param request - CreateCallSummaryRequest
|
|
1587
1615
|
* @returns CreateCallSummaryResponse
|
|
@@ -1591,7 +1619,7 @@ class Client extends openapi_core_1.default {
|
|
|
1591
1619
|
return await this.createCallSummaryWithOptions(request, runtime);
|
|
1592
1620
|
}
|
|
1593
1621
|
/**
|
|
1594
|
-
*
|
|
1622
|
+
* You can invoke CreateCallTags to create multiple call tags under a specified instance.
|
|
1595
1623
|
*
|
|
1596
1624
|
* @param request - CreateCallTagsRequest
|
|
1597
1625
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -1623,7 +1651,7 @@ class Client extends openapi_core_1.default {
|
|
|
1623
1651
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateCallTagsResponse({}));
|
|
1624
1652
|
}
|
|
1625
1653
|
/**
|
|
1626
|
-
*
|
|
1654
|
+
* You can invoke CreateCallTags to create multiple call tags under a specified instance.
|
|
1627
1655
|
*
|
|
1628
1656
|
* @param request - CreateCallTagsRequest
|
|
1629
1657
|
* @returns CreateCallTagsResponse
|
|
@@ -1633,7 +1661,7 @@ class Client extends openapi_core_1.default {
|
|
|
1633
1661
|
return await this.createCallTagsWithOptions(request, runtime);
|
|
1634
1662
|
}
|
|
1635
1663
|
/**
|
|
1636
|
-
*
|
|
1664
|
+
* You can invoke CreateCampaign to create a predictive outbound calling activity under a specified instance.
|
|
1637
1665
|
*
|
|
1638
1666
|
* @param tmpReq - CreateCampaignRequest
|
|
1639
1667
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -1724,7 +1752,7 @@ class Client extends openapi_core_1.default {
|
|
|
1724
1752
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateCampaignResponse({}));
|
|
1725
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}
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/**
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*
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* You can invoke CreateCampaign to create a predictive outbound calling activity under a specified instance.
|
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*
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* @param request - CreateCampaignRequest
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* @returns CreateCampaignResponse
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@@ -1775,7 +1803,7 @@ class Client extends openapi_core_1.default {
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return await this.createChatMediaUrlWithOptions(request, runtime);
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}
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/**
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*
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* Creates an IVR flow.
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*
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* @param request - CreateContactFlowRequest
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* @param runtime - runtime options for this request RuntimeOptions
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@@ -1816,7 +1844,7 @@ class Client extends openapi_core_1.default {
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return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateContactFlowResponse({}));
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}
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/**
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*
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* Creates an IVR flow.
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*
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@@ -1826,7 +1854,7 @@ class Client extends openapi_core_1.default {
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return await this.createContactFlowWithOptions(request, runtime);
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|
}
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|
/**
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*
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* You can invoke CreateCustomCallTagging to create one or more inbound number tags under a specified instance.
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*
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* @deprecated OpenAPI CreateCustomCallTagging is deprecated, please use CCC::2020-07-01::CreateCustomCallTaggings instead.
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*
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@@ -1860,7 +1888,7 @@ class Client extends openapi_core_1.default {
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return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateCustomCallTaggingResponse({}));
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}
|
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|
/**
|
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*
|
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* You can invoke CreateCustomCallTagging to create one or more inbound number tags under a specified instance.
|
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|
*
|
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|
* @deprecated OpenAPI CreateCustomCallTagging is deprecated, please use CCC::2020-07-01::CreateCustomCallTaggings instead.
|
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*
|
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@@ -1873,7 +1901,7 @@ class Client extends openapi_core_1.default {
|
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|
return await this.createCustomCallTaggingWithOptions(request, runtime);
|
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|
}
|
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|
/**
|
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*
|
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+
* Invoke CreateInstance to create a Cloud Contact Center instance.
|
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*
|
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* @param request - CreateInstanceRequest
|
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* @param runtime - runtime options for this request RuntimeOptions
|
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@@ -1914,7 +1942,7 @@ class Client extends openapi_core_1.default {
|
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|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateInstanceResponse({}));
|
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|
}
|
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|
/**
|
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*
|
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|
+
* Invoke CreateInstance to create a Cloud Contact Center instance.
|
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*
|
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|
* @param request - CreateInstanceRequest
|
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* @returns CreateInstanceResponse
|
|
@@ -1976,7 +2004,7 @@ class Client extends openapi_core_1.default {
|
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|
return await this.createSchemaWithOptions(request, runtime);
|
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|
}
|
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|
/**
|
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|
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*
|
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|
+
* You can call CreateSkillGroup to create a skill group under a specified instance.
|
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|
*
|
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|
* @param request - CreateSkillGroupRequest
|
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|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -2017,7 +2045,7 @@ class Client extends openapi_core_1.default {
|
|
|
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|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateSkillGroupResponse({}));
|
|
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|
}
|
|
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2047
|
/**
|
|
2020
|
-
*
|
|
2048
|
+
* You can call CreateSkillGroup to create a skill group under a specified instance.
|
|
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2049
|
*
|
|
2022
2050
|
* @param request - CreateSkillGroupRequest
|
|
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|
* @returns CreateSkillGroupResponse
|
|
@@ -2027,6 +2055,8 @@ class Client extends openapi_core_1.default {
|
|
|
2027
2055
|
return await this.createSkillGroupWithOptions(request, runtime);
|
|
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2056
|
}
|
|
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2057
|
/**
|
|
2058
|
+
* Use CreateTicket to create a ticket.
|
|
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|
+
*
|
|
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2060
|
* @param request - CreateTicketRequest
|
|
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2061
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
2032
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|
* @returns CreateTicketResponse
|
|
@@ -2072,6 +2102,8 @@ class Client extends openapi_core_1.default {
|
|
|
2072
2102
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateTicketResponse({}));
|
|
2073
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|
}
|
|
2074
2104
|
/**
|
|
2105
|
+
* Use CreateTicket to create a ticket.
|
|
2106
|
+
*
|
|
2075
2107
|
* @param request - CreateTicketRequest
|
|
2076
2108
|
* @returns CreateTicketResponse
|
|
2077
2109
|
*/
|
|
@@ -2080,7 +2112,10 @@ class Client extends openapi_core_1.default {
|
|
|
2080
2112
|
return await this.createTicketWithOptions(request, runtime);
|
|
2081
2113
|
}
|
|
2082
2114
|
/**
|
|
2083
|
-
*
|
|
2115
|
+
* Call the CreateUser operation to create a new agent in a specified instance.
|
|
2116
|
+
*
|
|
2117
|
+
* @remarks
|
|
2118
|
+
* Creating an agent is equivalent to creating a Resource Access Management (RAM) sub-account. Agents in Cloud Contact Center are mapped to RAM sub-accounts. Therefore, the parameters for creating an agent are similar to those for creating a RAM account. For example, LoginName is the logon name for the RAM account. Email is the email address associated with the RAM account. This email address receives an email containing the initial logon password for the RAM account.
|
|
2084
2119
|
*
|
|
2085
2120
|
* @param request - CreateUserRequest
|
|
2086
2121
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -2145,7 +2180,10 @@ class Client extends openapi_core_1.default {
|
|
|
2145
2180
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.CreateUserResponse({}));
|
|
2146
2181
|
}
|
|
2147
2182
|
/**
|
|
2148
|
-
*
|
|
2183
|
+
* Call the CreateUser operation to create a new agent in a specified instance.
|
|
2184
|
+
*
|
|
2185
|
+
* @remarks
|
|
2186
|
+
* Creating an agent is equivalent to creating a Resource Access Management (RAM) sub-account. Agents in Cloud Contact Center are mapped to RAM sub-accounts. Therefore, the parameters for creating an agent are similar to those for creating a RAM account. For example, LoginName is the logon name for the RAM account. Email is the email address associated with the RAM account. This email address receives an email containing the initial logon password for the RAM account.
|
|
2149
2187
|
*
|
|
2150
2188
|
* @param request - CreateUserRequest
|
|
2151
2189
|
* @returns CreateUserResponse
|
|
@@ -2155,7 +2193,7 @@ class Client extends openapi_core_1.default {
|
|
|
2155
2193
|
return await this.createUserWithOptions(request, runtime);
|
|
2156
2194
|
}
|
|
2157
2195
|
/**
|
|
2158
|
-
*
|
|
2196
|
+
* You can invoke DeleteAudioFile to delete the audio file associated with a specified audio resource ID under a specified instance.
|
|
2159
2197
|
*
|
|
2160
2198
|
* @param request - DeleteAudioFileRequest
|
|
2161
2199
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -2187,7 +2225,7 @@ class Client extends openapi_core_1.default {
|
|
|
2187
2225
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteAudioFileResponse({}));
|
|
2188
2226
|
}
|
|
2189
2227
|
/**
|
|
2190
|
-
*
|
|
2228
|
+
* You can invoke DeleteAudioFile to delete the audio file associated with a specified audio resource ID under a specified instance.
|
|
2191
2229
|
*
|
|
2192
2230
|
* @param request - DeleteAudioFileRequest
|
|
2193
2231
|
* @returns DeleteAudioFileResponse
|
|
@@ -2197,7 +2235,7 @@ class Client extends openapi_core_1.default {
|
|
|
2197
2235
|
return await this.deleteAudioFileWithOptions(request, runtime);
|
|
2198
2236
|
}
|
|
2199
2237
|
/**
|
|
2200
|
-
*
|
|
2238
|
+
* You can invoke DeleteCallTag to delete a phone number tag under a specified instance.
|
|
2201
2239
|
*
|
|
2202
2240
|
* @param request - DeleteCallTagRequest
|
|
2203
2241
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -2229,7 +2267,7 @@ class Client extends openapi_core_1.default {
|
|
|
2229
2267
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteCallTagResponse({}));
|
|
2230
2268
|
}
|
|
2231
2269
|
/**
|
|
2232
|
-
*
|
|
2270
|
+
* You can invoke DeleteCallTag to delete a phone number tag under a specified instance.
|
|
2233
2271
|
*
|
|
2234
2272
|
* @param request - DeleteCallTagRequest
|
|
2235
2273
|
* @returns DeleteCallTagResponse
|
|
@@ -2239,7 +2277,7 @@ class Client extends openapi_core_1.default {
|
|
|
2239
2277
|
return await this.deleteCallTagWithOptions(request, runtime);
|
|
2240
2278
|
}
|
|
2241
2279
|
/**
|
|
2242
|
-
*
|
|
2280
|
+
* Deletes the specified contact flow.
|
|
2243
2281
|
*
|
|
2244
2282
|
* @param request - DeleteContactFlowRequest
|
|
2245
2283
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -2274,7 +2312,7 @@ class Client extends openapi_core_1.default {
|
|
|
2274
2312
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteContactFlowResponse({}));
|
|
2275
2313
|
}
|
|
2276
2314
|
/**
|
|
2277
|
-
*
|
|
2315
|
+
* Deletes the specified contact flow.
|
|
2278
2316
|
*
|
|
2279
2317
|
* @param request - DeleteContactFlowRequest
|
|
2280
2318
|
* @returns DeleteContactFlowResponse
|
|
@@ -2284,7 +2322,7 @@ class Client extends openapi_core_1.default {
|
|
|
2284
2322
|
return await this.deleteContactFlowWithOptions(request, runtime);
|
|
2285
2323
|
}
|
|
2286
2324
|
/**
|
|
2287
|
-
*
|
|
2325
|
+
* You can invoke DeleteCustomCallTagging to delete the inbound number tag associated with a specified number under a specified instance.
|
|
2288
2326
|
*
|
|
2289
2327
|
* @param request - DeleteCustomCallTaggingRequest
|
|
2290
2328
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -2316,7 +2354,7 @@ class Client extends openapi_core_1.default {
|
|
|
2316
2354
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteCustomCallTaggingResponse({}));
|
|
2317
2355
|
}
|
|
2318
2356
|
/**
|
|
2319
|
-
*
|
|
2357
|
+
* You can invoke DeleteCustomCallTagging to delete the inbound number tag associated with a specified number under a specified instance.
|
|
2320
2358
|
*
|
|
2321
2359
|
* @param request - DeleteCustomCallTaggingRequest
|
|
2322
2360
|
* @returns DeleteCustomCallTaggingResponse
|
|
@@ -2539,7 +2577,7 @@ class Client extends openapi_core_1.default {
|
|
|
2539
2577
|
return await this.deleteSchemaPropertyWithOptions(request, runtime);
|
|
2540
2578
|
}
|
|
2541
2579
|
/**
|
|
2542
|
-
*
|
|
2580
|
+
* Invoke DeleteSkillGroup to delete the skill group associated with the specified skill group ID under the specified instance.
|
|
2543
2581
|
*
|
|
2544
2582
|
* @param request - DeleteSkillGroupRequest
|
|
2545
2583
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -2574,7 +2612,7 @@ class Client extends openapi_core_1.default {
|
|
|
2574
2612
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteSkillGroupResponse({}));
|
|
2575
2613
|
}
|
|
2576
2614
|
/**
|
|
2577
|
-
*
|
|
2615
|
+
* Invoke DeleteSkillGroup to delete the skill group associated with the specified skill group ID under the specified instance.
|
|
2578
2616
|
*
|
|
2579
2617
|
* @param request - DeleteSkillGroupRequest
|
|
2580
2618
|
* @returns DeleteSkillGroupResponse
|
|
@@ -2584,6 +2622,8 @@ class Client extends openapi_core_1.default {
|
|
|
2584
2622
|
return await this.deleteSkillGroupWithOptions(request, runtime);
|
|
2585
2623
|
}
|
|
2586
2624
|
/**
|
|
2625
|
+
* Deletes a specified ticket.
|
|
2626
|
+
*
|
|
2587
2627
|
* @param request - DeleteTicketRequest
|
|
2588
2628
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
2589
2629
|
* @returns DeleteTicketResponse
|
|
@@ -2614,6 +2654,8 @@ class Client extends openapi_core_1.default {
|
|
|
2614
2654
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteTicketResponse({}));
|
|
2615
2655
|
}
|
|
2616
2656
|
/**
|
|
2657
|
+
* Deletes a specified ticket.
|
|
2658
|
+
*
|
|
2617
2659
|
* @param request - DeleteTicketRequest
|
|
2618
2660
|
* @returns DeleteTicketResponse
|
|
2619
2661
|
*/
|
|
@@ -2622,6 +2664,8 @@ class Client extends openapi_core_1.default {
|
|
|
2622
2664
|
return await this.deleteTicketWithOptions(request, runtime);
|
|
2623
2665
|
}
|
|
2624
2666
|
/**
|
|
2667
|
+
* Deletes a specified ticket template.
|
|
2668
|
+
*
|
|
2625
2669
|
* @param request - DeleteTicketTemplateRequest
|
|
2626
2670
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
2627
2671
|
* @returns DeleteTicketTemplateResponse
|
|
@@ -2652,6 +2696,8 @@ class Client extends openapi_core_1.default {
|
|
|
2652
2696
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.DeleteTicketTemplateResponse({}));
|
|
2653
2697
|
}
|
|
2654
2698
|
/**
|
|
2699
|
+
* Deletes a specified ticket template.
|
|
2700
|
+
*
|
|
2655
2701
|
* @param request - DeleteTicketTemplateRequest
|
|
2656
2702
|
* @returns DeleteTicketTemplateResponse
|
|
2657
2703
|
*/
|
|
@@ -2704,6 +2750,8 @@ class Client extends openapi_core_1.default {
|
|
|
2704
2750
|
return await this.disableSchemaPropertyWithOptions(request, runtime);
|
|
2705
2751
|
}
|
|
2706
2752
|
/**
|
|
2753
|
+
* Use the DisableTicketTemplate operation to disable a ticket template. A disabled template cannot be selected when you create a new ticket.
|
|
2754
|
+
*
|
|
2707
2755
|
* @param request - DisableTicketTemplateRequest
|
|
2708
2756
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
2709
2757
|
* @returns DisableTicketTemplateResponse
|
|
@@ -2734,6 +2782,8 @@ class Client extends openapi_core_1.default {
|
|
|
2734
2782
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.DisableTicketTemplateResponse({}));
|
|
2735
2783
|
}
|
|
2736
2784
|
/**
|
|
2785
|
+
* Use the DisableTicketTemplate operation to disable a ticket template. A disabled template cannot be selected when you create a new ticket.
|
|
2786
|
+
*
|
|
2737
2787
|
* @param request - DisableTicketTemplateRequest
|
|
2738
2788
|
* @returns DisableTicketTemplateResponse
|
|
2739
2789
|
*/
|
|
@@ -2742,7 +2792,7 @@ class Client extends openapi_core_1.default {
|
|
|
2742
2792
|
return await this.disableTicketTemplateWithOptions(request, runtime);
|
|
2743
2793
|
}
|
|
2744
2794
|
/**
|
|
2745
|
-
*
|
|
2795
|
+
* Revoke contact flow editing and discard the associated draft.
|
|
2746
2796
|
*
|
|
2747
2797
|
* @param request - DiscardEditingContactFlowRequest
|
|
2748
2798
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -2777,7 +2827,7 @@ class Client extends openapi_core_1.default {
|
|
|
2777
2827
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.DiscardEditingContactFlowResponse({}));
|
|
2778
2828
|
}
|
|
2779
2829
|
/**
|
|
2780
|
-
*
|
|
2830
|
+
* Revoke contact flow editing and discard the associated draft.
|
|
2781
2831
|
*
|
|
2782
2832
|
* @param request - DiscardEditingContactFlowRequest
|
|
2783
2833
|
* @returns DiscardEditingContactFlowResponse
|
|
@@ -2831,6 +2881,8 @@ class Client extends openapi_core_1.default {
|
|
|
2831
2881
|
return await this.enableSchemaPropertyWithOptions(request, runtime);
|
|
2832
2882
|
}
|
|
2833
2883
|
/**
|
|
2884
|
+
* The EnableTicketTemplate operation publishes a ticket template. Published ticket templates can be used to create tickets.
|
|
2885
|
+
*
|
|
2834
2886
|
* @param request - EnableTicketTemplateRequest
|
|
2835
2887
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
2836
2888
|
* @returns EnableTicketTemplateResponse
|
|
@@ -2861,6 +2913,8 @@ class Client extends openapi_core_1.default {
|
|
|
2861
2913
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.EnableTicketTemplateResponse({}));
|
|
2862
2914
|
}
|
|
2863
2915
|
/**
|
|
2916
|
+
* The EnableTicketTemplate operation publishes a ticket template. Published ticket templates can be used to create tickets.
|
|
2917
|
+
*
|
|
2864
2918
|
* @param request - EnableTicketTemplateRequest
|
|
2865
2919
|
* @returns EnableTicketTemplateResponse
|
|
2866
2920
|
*/
|
|
@@ -2869,7 +2923,7 @@ class Client extends openapi_core_1.default {
|
|
|
2869
2923
|
return await this.enableTicketTemplateWithOptions(request, runtime);
|
|
2870
2924
|
}
|
|
2871
2925
|
/**
|
|
2872
|
-
*
|
|
2926
|
+
* You can invoke EndConference to make the specified agent exit the call associated with the specified call ID under the specified instance. The call must be in a conference state.
|
|
2873
2927
|
*
|
|
2874
2928
|
* @param request - EndConferenceRequest
|
|
2875
2929
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -2904,7 +2958,7 @@ class Client extends openapi_core_1.default {
|
|
|
2904
2958
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.EndConferenceResponse({}));
|
|
2905
2959
|
}
|
|
2906
2960
|
/**
|
|
2907
|
-
*
|
|
2961
|
+
* You can invoke EndConference to make the specified agent exit the call associated with the specified call ID under the specified instance. The call must be in a conference state.
|
|
2908
2962
|
*
|
|
2909
2963
|
* @param request - EndConferenceRequest
|
|
2910
2964
|
* @returns EndConferenceResponse
|
|
@@ -2955,7 +3009,7 @@ class Client extends openapi_core_1.default {
|
|
|
2955
3009
|
return await this.exportContactFlowWithOptions(request, runtime);
|
|
2956
3010
|
}
|
|
2957
3011
|
/**
|
|
2958
|
-
*
|
|
3012
|
+
* You can invoke ExportCustomCallTagging to export all inbound number tags under a specified instance.
|
|
2959
3013
|
*
|
|
2960
3014
|
* @deprecated OpenAPI ExportCustomCallTagging is deprecated, please use CCC::2020-07-01::ExportCustomCallTaggings instead.
|
|
2961
3015
|
*
|
|
@@ -2986,7 +3040,7 @@ class Client extends openapi_core_1.default {
|
|
|
2986
3040
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ExportCustomCallTaggingResponse({}));
|
|
2987
3041
|
}
|
|
2988
3042
|
/**
|
|
2989
|
-
*
|
|
3043
|
+
* You can invoke ExportCustomCallTagging to export all inbound number tags under a specified instance.
|
|
2990
3044
|
*
|
|
2991
3045
|
* @deprecated OpenAPI ExportCustomCallTagging is deprecated, please use CCC::2020-07-01::ExportCustomCallTaggings instead.
|
|
2992
3046
|
*
|
|
@@ -2999,7 +3053,7 @@ class Client extends openapi_core_1.default {
|
|
|
2999
3053
|
return await this.exportCustomCallTaggingWithOptions(request, runtime);
|
|
3000
3054
|
}
|
|
3001
3055
|
/**
|
|
3002
|
-
*
|
|
3056
|
+
* The ExportDoNotCallNumbers operation exports a filtered list of do-not-call numbers from a specified instance.
|
|
3003
3057
|
*
|
|
3004
3058
|
* @param request - ExportDoNotCallNumbersRequest
|
|
3005
3059
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3034,7 +3088,7 @@ class Client extends openapi_core_1.default {
|
|
|
3034
3088
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ExportDoNotCallNumbersResponse({}));
|
|
3035
3089
|
}
|
|
3036
3090
|
/**
|
|
3037
|
-
*
|
|
3091
|
+
* The ExportDoNotCallNumbers operation exports a filtered list of do-not-call numbers from a specified instance.
|
|
3038
3092
|
*
|
|
3039
3093
|
* @param request - ExportDoNotCallNumbersRequest
|
|
3040
3094
|
* @returns ExportDoNotCallNumbersResponse
|
|
@@ -3044,6 +3098,8 @@ class Client extends openapi_core_1.default {
|
|
|
3044
3098
|
return await this.exportDoNotCallNumbersWithOptions(request, runtime);
|
|
3045
3099
|
}
|
|
3046
3100
|
/**
|
|
3101
|
+
* Use the FinishTicketTask operation to process tickets.
|
|
3102
|
+
*
|
|
3047
3103
|
* @param request - FinishTicketTaskRequest
|
|
3048
3104
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
3049
3105
|
* @returns FinishTicketTaskResponse
|
|
@@ -3080,6 +3136,8 @@ class Client extends openapi_core_1.default {
|
|
|
3080
3136
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.FinishTicketTaskResponse({}));
|
|
3081
3137
|
}
|
|
3082
3138
|
/**
|
|
3139
|
+
* Use the FinishTicketTask operation to process tickets.
|
|
3140
|
+
*
|
|
3083
3141
|
* @param request - FinishTicketTaskRequest
|
|
3084
3142
|
* @returns FinishTicketTaskResponse
|
|
3085
3143
|
*/
|
|
@@ -3124,7 +3182,7 @@ class Client extends openapi_core_1.default {
|
|
|
3124
3182
|
return await this.getAccessChannelOfStagingWithOptions(request, runtime);
|
|
3125
3183
|
}
|
|
3126
3184
|
/**
|
|
3127
|
-
*
|
|
3185
|
+
* Invoke GetAudioFile to obtain the audio file information corresponding to a specified audio resource ID under a specified instance.
|
|
3128
3186
|
*
|
|
3129
3187
|
* @param request - GetAudioFileRequest
|
|
3130
3188
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3156,7 +3214,7 @@ class Client extends openapi_core_1.default {
|
|
|
3156
3214
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetAudioFileResponse({}));
|
|
3157
3215
|
}
|
|
3158
3216
|
/**
|
|
3159
|
-
*
|
|
3217
|
+
* Invoke GetAudioFile to obtain the audio file information corresponding to a specified audio resource ID under a specified instance.
|
|
3160
3218
|
*
|
|
3161
3219
|
* @param request - GetAudioFileRequest
|
|
3162
3220
|
* @returns GetAudioFileResponse
|
|
@@ -3166,7 +3224,7 @@ class Client extends openapi_core_1.default {
|
|
|
3166
3224
|
return await this.getAudioFileWithOptions(request, runtime);
|
|
3167
3225
|
}
|
|
3168
3226
|
/**
|
|
3169
|
-
*
|
|
3227
|
+
* Invoke GetAudioFileDownloadUrl to obtain the OSS download link for a specified audio resource under a specified instance.
|
|
3170
3228
|
*
|
|
3171
3229
|
* @param request - GetAudioFileDownloadUrlRequest
|
|
3172
3230
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3198,7 +3256,7 @@ class Client extends openapi_core_1.default {
|
|
|
3198
3256
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetAudioFileDownloadUrlResponse({}));
|
|
3199
3257
|
}
|
|
3200
3258
|
/**
|
|
3201
|
-
*
|
|
3259
|
+
* Invoke GetAudioFileDownloadUrl to obtain the OSS download link for a specified audio resource under a specified instance.
|
|
3202
3260
|
*
|
|
3203
3261
|
* @param request - GetAudioFileDownloadUrlRequest
|
|
3204
3262
|
* @returns GetAudioFileDownloadUrlResponse
|
|
@@ -3208,7 +3266,7 @@ class Client extends openapi_core_1.default {
|
|
|
3208
3266
|
return await this.getAudioFileDownloadUrlWithOptions(request, runtime);
|
|
3209
3267
|
}
|
|
3210
3268
|
/**
|
|
3211
|
-
*
|
|
3269
|
+
* Invoke the GetAudioFileUploadParameters API to obtain audio file upload parameters. Before creating an audio file, you must first call this API to retrieve the upload parameters and then call CreateAudioFile to create the audio file. This API is typically invoked by the default public cloud CRM system provided by Cloud Contact Center. It is not recommended for integration customers to call this API directly, because file upload must be performed through a Page operation first; only after the upload is complete can the GetAudioFileUploadParameters API be called.
|
|
3212
3270
|
*
|
|
3213
3271
|
* @param request - GetAudioFileUploadParametersRequest
|
|
3214
3272
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3240,7 +3298,7 @@ class Client extends openapi_core_1.default {
|
|
|
3240
3298
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetAudioFileUploadParametersResponse({}));
|
|
3241
3299
|
}
|
|
3242
3300
|
/**
|
|
3243
|
-
*
|
|
3301
|
+
* Invoke the GetAudioFileUploadParameters API to obtain audio file upload parameters. Before creating an audio file, you must first call this API to retrieve the upload parameters and then call CreateAudioFile to create the audio file. This API is typically invoked by the default public cloud CRM system provided by Cloud Contact Center. It is not recommended for integration customers to call this API directly, because file upload must be performed through a Page operation first; only after the upload is complete can the GetAudioFileUploadParameters API be called.
|
|
3244
3302
|
*
|
|
3245
3303
|
* @param request - GetAudioFileUploadParametersRequest
|
|
3246
3304
|
* @returns GetAudioFileUploadParametersResponse
|
|
@@ -3250,7 +3308,7 @@ class Client extends openapi_core_1.default {
|
|
|
3250
3308
|
return await this.getAudioFileUploadParametersWithOptions(request, runtime);
|
|
3251
3309
|
}
|
|
3252
3310
|
/**
|
|
3253
|
-
*
|
|
3311
|
+
* You can invoke the GetCallDetailRecord operation to retrieve call details for a specific call ID within a specific instance.
|
|
3254
3312
|
*
|
|
3255
3313
|
* @param request - GetCallDetailRecordRequest
|
|
3256
3314
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3282,7 +3340,7 @@ class Client extends openapi_core_1.default {
|
|
|
3282
3340
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetCallDetailRecordResponse({}));
|
|
3283
3341
|
}
|
|
3284
3342
|
/**
|
|
3285
|
-
*
|
|
3343
|
+
* You can invoke the GetCallDetailRecord operation to retrieve call details for a specific call ID within a specific instance.
|
|
3286
3344
|
*
|
|
3287
3345
|
* @param request - GetCallDetailRecordRequest
|
|
3288
3346
|
* @returns GetCallDetailRecordResponse
|
|
@@ -3292,7 +3350,7 @@ class Client extends openapi_core_1.default {
|
|
|
3292
3350
|
return await this.getCallDetailRecordWithOptions(request, runtime);
|
|
3293
3351
|
}
|
|
3294
3352
|
/**
|
|
3295
|
-
*
|
|
3353
|
+
* Gets a predictive outbound campaign by its ID from a specified instance.
|
|
3296
3354
|
*
|
|
3297
3355
|
* @param request - GetCampaignRequest
|
|
3298
3356
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3324,7 +3382,7 @@ class Client extends openapi_core_1.default {
|
|
|
3324
3382
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetCampaignResponse({}));
|
|
3325
3383
|
}
|
|
3326
3384
|
/**
|
|
3327
|
-
*
|
|
3385
|
+
* Gets a predictive outbound campaign by its ID from a specified instance.
|
|
3328
3386
|
*
|
|
3329
3387
|
* @param request - GetCampaignRequest
|
|
3330
3388
|
* @returns GetCampaignResponse
|
|
@@ -3334,7 +3392,7 @@ class Client extends openapi_core_1.default {
|
|
|
3334
3392
|
return await this.getCampaignWithOptions(request, runtime);
|
|
3335
3393
|
}
|
|
3336
3394
|
/**
|
|
3337
|
-
*
|
|
3395
|
+
* Invoke GetCaseFileUploadUrl to obtain the OSS upload parameters for a predictive outbound calling list file under a specified instance. When creating a predictive outbound calling Activity by importing a file, you must first invoke this API to retrieve the file upload parameters and then invoke the CreateCampaign API.
|
|
3338
3396
|
*
|
|
3339
3397
|
* @param request - GetCaseFileUploadUrlRequest
|
|
3340
3398
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3366,7 +3424,7 @@ class Client extends openapi_core_1.default {
|
|
|
3366
3424
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetCaseFileUploadUrlResponse({}));
|
|
3367
3425
|
}
|
|
3368
3426
|
/**
|
|
3369
|
-
*
|
|
3427
|
+
* Invoke GetCaseFileUploadUrl to obtain the OSS upload parameters for a predictive outbound calling list file under a specified instance. When creating a predictive outbound calling Activity by importing a file, you must first invoke this API to retrieve the file upload parameters and then invoke the CreateCampaign API.
|
|
3370
3428
|
*
|
|
3371
3429
|
* @param request - GetCaseFileUploadUrlRequest
|
|
3372
3430
|
* @returns GetCaseFileUploadUrlResponse
|
|
@@ -3417,6 +3475,8 @@ class Client extends openapi_core_1.default {
|
|
|
3417
3475
|
return await this.getChatMediaUrlWithOptions(request, runtime);
|
|
3418
3476
|
}
|
|
3419
3477
|
/**
|
|
3478
|
+
* Use GetChatRoutingProfile to retrieve the chat routing configuration.
|
|
3479
|
+
*
|
|
3420
3480
|
* @param request - GetChatRoutingProfileRequest
|
|
3421
3481
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
3422
3482
|
* @returns GetChatRoutingProfileResponse
|
|
@@ -3444,6 +3504,8 @@ class Client extends openapi_core_1.default {
|
|
|
3444
3504
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetChatRoutingProfileResponse({}));
|
|
3445
3505
|
}
|
|
3446
3506
|
/**
|
|
3507
|
+
* Use GetChatRoutingProfile to retrieve the chat routing configuration.
|
|
3508
|
+
*
|
|
3447
3509
|
* @param request - GetChatRoutingProfileRequest
|
|
3448
3510
|
* @returns GetChatRoutingProfileResponse
|
|
3449
3511
|
*/
|
|
@@ -3452,7 +3514,7 @@ class Client extends openapi_core_1.default {
|
|
|
3452
3514
|
return await this.getChatRoutingProfileWithOptions(request, runtime);
|
|
3453
3515
|
}
|
|
3454
3516
|
/**
|
|
3455
|
-
*
|
|
3517
|
+
* Retrieve a specified contact flow.
|
|
3456
3518
|
*
|
|
3457
3519
|
* @param request - GetContactFlowRequest
|
|
3458
3520
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3487,7 +3549,7 @@ class Client extends openapi_core_1.default {
|
|
|
3487
3549
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetContactFlowResponse({}));
|
|
3488
3550
|
}
|
|
3489
3551
|
/**
|
|
3490
|
-
*
|
|
3552
|
+
* Retrieve a specified contact flow.
|
|
3491
3553
|
*
|
|
3492
3554
|
* @param request - GetContactFlowRequest
|
|
3493
3555
|
* @returns GetContactFlowResponse
|
|
@@ -3497,7 +3559,7 @@ class Client extends openapi_core_1.default {
|
|
|
3497
3559
|
return await this.getContactFlowWithOptions(request, runtime);
|
|
3498
3560
|
}
|
|
3499
3561
|
/**
|
|
3500
|
-
*
|
|
3562
|
+
* Call GetConversationDetail to obtain the conversation details for the call corresponding to the specified contact ID within the specified instance. The instance and skill group must have quality inspection push enabled to obtain these details.
|
|
3501
3563
|
*
|
|
3502
3564
|
* @param request - GetConversationDetailRequest
|
|
3503
3565
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3532,7 +3594,7 @@ class Client extends openapi_core_1.default {
|
|
|
3532
3594
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetConversationDetailResponse({}));
|
|
3533
3595
|
}
|
|
3534
3596
|
/**
|
|
3535
|
-
*
|
|
3597
|
+
* Call GetConversationDetail to obtain the conversation details for the call corresponding to the specified contact ID within the specified instance. The instance and skill group must have quality inspection push enabled to obtain these details.
|
|
3536
3598
|
*
|
|
3537
3599
|
* @param request - GetConversationDetailRequest
|
|
3538
3600
|
* @returns GetConversationDetailResponse
|
|
@@ -3584,7 +3646,7 @@ class Client extends openapi_core_1.default {
|
|
|
3584
3646
|
return await this.getDataChannelCredentialsWithOptions(request, runtime);
|
|
3585
3647
|
}
|
|
3586
3648
|
/**
|
|
3587
|
-
*
|
|
3649
|
+
* Invoke GetDoNotCallFileUploadParameters to obtain the upload parameters for a do-not-call file. When importing prohibited outbound call numbers through a file, you must first invoke this API to upload the do-not-call number file to the public OSS space of Cloud Contact Center, and then invoke ImportDoNotCallNumbers to execute the import.
|
|
3588
3650
|
*
|
|
3589
3651
|
* @param request - GetDoNotCallFileUploadParametersRequest
|
|
3590
3652
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3616,7 +3678,7 @@ class Client extends openapi_core_1.default {
|
|
|
3616
3678
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetDoNotCallFileUploadParametersResponse({}));
|
|
3617
3679
|
}
|
|
3618
3680
|
/**
|
|
3619
|
-
*
|
|
3681
|
+
* Invoke GetDoNotCallFileUploadParameters to obtain the upload parameters for a do-not-call file. When importing prohibited outbound call numbers through a file, you must first invoke this API to upload the do-not-call number file to the public OSS space of Cloud Contact Center, and then invoke ImportDoNotCallNumbers to execute the import.
|
|
3620
3682
|
*
|
|
3621
3683
|
* @param request - GetDoNotCallFileUploadParametersRequest
|
|
3622
3684
|
* @returns GetDoNotCallFileUploadParametersResponse
|
|
@@ -3667,7 +3729,7 @@ class Client extends openapi_core_1.default {
|
|
|
3667
3729
|
return await this.getDocumentUploadParametersWithOptions(request, runtime);
|
|
3668
3730
|
}
|
|
3669
3731
|
/**
|
|
3670
|
-
*
|
|
3732
|
+
* Retrieve early-media audio recordings for a call in a specified Cloud Contact Center instance.
|
|
3671
3733
|
*
|
|
3672
3734
|
* @param request - GetEarlyMediaRecordingRequest
|
|
3673
3735
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3699,7 +3761,7 @@ class Client extends openapi_core_1.default {
|
|
|
3699
3761
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetEarlyMediaRecordingResponse({}));
|
|
3700
3762
|
}
|
|
3701
3763
|
/**
|
|
3702
|
-
*
|
|
3764
|
+
* Retrieve early-media audio recordings for a call in a specified Cloud Contact Center instance.
|
|
3703
3765
|
*
|
|
3704
3766
|
* @param request - GetEarlyMediaRecordingRequest
|
|
3705
3767
|
* @returns GetEarlyMediaRecordingResponse
|
|
@@ -3709,7 +3771,7 @@ class Client extends openapi_core_1.default {
|
|
|
3709
3771
|
return await this.getEarlyMediaRecordingWithOptions(request, runtime);
|
|
3710
3772
|
}
|
|
3711
3773
|
/**
|
|
3712
|
-
*
|
|
3774
|
+
* Invoke GetHistoricalCallerReport to retrieve the historical inbound call report for a specified calling number under a specified instance.
|
|
3713
3775
|
*
|
|
3714
3776
|
* @param request - GetHistoricalCallerReportRequest
|
|
3715
3777
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3747,7 +3809,7 @@ class Client extends openapi_core_1.default {
|
|
|
3747
3809
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetHistoricalCallerReportResponse({}));
|
|
3748
3810
|
}
|
|
3749
3811
|
/**
|
|
3750
|
-
*
|
|
3812
|
+
* Invoke GetHistoricalCallerReport to retrieve the historical inbound call report for a specified calling number under a specified instance.
|
|
3751
3813
|
*
|
|
3752
3814
|
* @param request - GetHistoricalCallerReportRequest
|
|
3753
3815
|
* @returns GetHistoricalCallerReportResponse
|
|
@@ -3757,7 +3819,7 @@ class Client extends openapi_core_1.default {
|
|
|
3757
3819
|
return await this.getHistoricalCallerReportWithOptions(request, runtime);
|
|
3758
3820
|
}
|
|
3759
3821
|
/**
|
|
3760
|
-
*
|
|
3822
|
+
* You can invoke the GetHistoricalCampaignReport API to retrieve the historical data report of a predictive outbound calling activity corresponding to a specified ID under a specified instance.
|
|
3761
3823
|
*
|
|
3762
3824
|
* @param request - GetHistoricalCampaignReportRequest
|
|
3763
3825
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3783,7 +3845,7 @@ class Client extends openapi_core_1.default {
|
|
|
3783
3845
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetHistoricalCampaignReportResponse({}));
|
|
3784
3846
|
}
|
|
3785
3847
|
/**
|
|
3786
|
-
*
|
|
3848
|
+
* You can invoke the GetHistoricalCampaignReport API to retrieve the historical data report of a predictive outbound calling activity corresponding to a specified ID under a specified instance.
|
|
3787
3849
|
*
|
|
3788
3850
|
* @param request - GetHistoricalCampaignReportRequest
|
|
3789
3851
|
* @returns GetHistoricalCampaignReportResponse
|
|
@@ -3793,7 +3855,7 @@ class Client extends openapi_core_1.default {
|
|
|
3793
3855
|
return await this.getHistoricalCampaignReportWithOptions(request, runtime);
|
|
3794
3856
|
}
|
|
3795
3857
|
/**
|
|
3796
|
-
*
|
|
3858
|
+
* You can invoke GetHistoricalInstanceReport to obtain the historical data report for a specified instance.
|
|
3797
3859
|
*
|
|
3798
3860
|
* @param request - GetHistoricalInstanceReportRequest
|
|
3799
3861
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3831,7 +3893,7 @@ class Client extends openapi_core_1.default {
|
|
|
3831
3893
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetHistoricalInstanceReportResponse({}));
|
|
3832
3894
|
}
|
|
3833
3895
|
/**
|
|
3834
|
-
*
|
|
3896
|
+
* You can invoke GetHistoricalInstanceReport to obtain the historical data report for a specified instance.
|
|
3835
3897
|
*
|
|
3836
3898
|
* @param request - GetHistoricalInstanceReportRequest
|
|
3837
3899
|
* @returns GetHistoricalInstanceReportResponse
|
|
@@ -3841,7 +3903,7 @@ class Client extends openapi_core_1.default {
|
|
|
3841
3903
|
return await this.getHistoricalInstanceReportWithOptions(request, runtime);
|
|
3842
3904
|
}
|
|
3843
3905
|
/**
|
|
3844
|
-
*
|
|
3906
|
+
* Retrieves the details of a Cloud Contact Center instance.
|
|
3845
3907
|
*
|
|
3846
3908
|
* @param request - GetInstanceRequest
|
|
3847
3909
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3870,7 +3932,7 @@ class Client extends openapi_core_1.default {
|
|
|
3870
3932
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetInstanceResponse({}));
|
|
3871
3933
|
}
|
|
3872
3934
|
/**
|
|
3873
|
-
*
|
|
3935
|
+
* Retrieves the details of a Cloud Contact Center instance.
|
|
3874
3936
|
*
|
|
3875
3937
|
* @param request - GetInstanceRequest
|
|
3876
3938
|
* @returns GetInstanceResponse
|
|
@@ -3880,7 +3942,7 @@ class Client extends openapi_core_1.default {
|
|
|
3880
3942
|
return await this.getInstanceWithOptions(request, runtime);
|
|
3881
3943
|
}
|
|
3882
3944
|
/**
|
|
3883
|
-
*
|
|
3945
|
+
* You can call GetInstanceTrendingReport to retrieve the trend report for a specified instance.
|
|
3884
3946
|
*
|
|
3885
3947
|
* @param request - GetInstanceTrendingReportRequest
|
|
3886
3948
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3918,7 +3980,7 @@ class Client extends openapi_core_1.default {
|
|
|
3918
3980
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetInstanceTrendingReportResponse({}));
|
|
3919
3981
|
}
|
|
3920
3982
|
/**
|
|
3921
|
-
*
|
|
3983
|
+
* You can call GetInstanceTrendingReport to retrieve the trend report for a specified instance.
|
|
3922
3984
|
*
|
|
3923
3985
|
* @param request - GetInstanceTrendingReportRequest
|
|
3924
3986
|
* @returns GetInstanceTrendingReportResponse
|
|
@@ -3928,7 +3990,7 @@ class Client extends openapi_core_1.default {
|
|
|
3928
3990
|
return await this.getInstanceTrendingReportWithOptions(request, runtime);
|
|
3929
3991
|
}
|
|
3930
3992
|
/**
|
|
3931
|
-
*
|
|
3993
|
+
* Retrieve the IVR tracking summary.
|
|
3932
3994
|
*
|
|
3933
3995
|
* @param request - GetIvrTrackingSummaryRequest
|
|
3934
3996
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -3960,7 +4022,7 @@ class Client extends openapi_core_1.default {
|
|
|
3960
4022
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetIvrTrackingSummaryResponse({}));
|
|
3961
4023
|
}
|
|
3962
4024
|
/**
|
|
3963
|
-
*
|
|
4025
|
+
* Retrieve the IVR tracking summary.
|
|
3964
4026
|
*
|
|
3965
4027
|
* @param request - GetIvrTrackingSummaryRequest
|
|
3966
4028
|
* @returns GetIvrTrackingSummaryResponse
|
|
@@ -3970,7 +4032,7 @@ class Client extends openapi_core_1.default {
|
|
|
3970
4032
|
return await this.getIvrTrackingSummaryWithOptions(request, runtime);
|
|
3971
4033
|
}
|
|
3972
4034
|
/**
|
|
3973
|
-
*
|
|
4035
|
+
* Invoke GetLoginDetails to obtain the agent\\"s logon information, including basic agent information, server address information, authentication information, and more. This API can only be invoked by the agent themselves; administrators are not permitted to invoke it on behalf of others.
|
|
3974
4036
|
*
|
|
3975
4037
|
* @param request - GetLoginDetailsRequest
|
|
3976
4038
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4005,7 +4067,7 @@ class Client extends openapi_core_1.default {
|
|
|
4005
4067
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetLoginDetailsResponse({}));
|
|
4006
4068
|
}
|
|
4007
4069
|
/**
|
|
4008
|
-
*
|
|
4070
|
+
* Invoke GetLoginDetails to obtain the agent\\"s logon information, including basic agent information, server address information, authentication information, and more. This API can only be invoked by the agent themselves; administrators are not permitted to invoke it on behalf of others.
|
|
4009
4071
|
*
|
|
4010
4072
|
* @param request - GetLoginDetailsRequest
|
|
4011
4073
|
* @returns GetLoginDetailsResponse
|
|
@@ -4015,7 +4077,7 @@ class Client extends openapi_core_1.default {
|
|
|
4015
4077
|
return await this.getLoginDetailsWithOptions(request, runtime);
|
|
4016
4078
|
}
|
|
4017
4079
|
/**
|
|
4018
|
-
*
|
|
4080
|
+
* You can invoke GetMonoRecording to obtain the single-track recording of a specified call under a specified instance. A single-track recording contains only one audio track, with both the agent-side and customer-side recordings merged into the same track in WAV format.
|
|
4019
4081
|
*
|
|
4020
4082
|
* @param request - GetMonoRecordingRequest
|
|
4021
4083
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4050,7 +4112,7 @@ class Client extends openapi_core_1.default {
|
|
|
4050
4112
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetMonoRecordingResponse({}));
|
|
4051
4113
|
}
|
|
4052
4114
|
/**
|
|
4053
|
-
*
|
|
4115
|
+
* You can invoke GetMonoRecording to obtain the single-track recording of a specified call under a specified instance. A single-track recording contains only one audio track, with both the agent-side and customer-side recordings merged into the same track in WAV format.
|
|
4054
4116
|
*
|
|
4055
4117
|
* @param request - GetMonoRecordingRequest
|
|
4056
4118
|
* @returns GetMonoRecordingResponse
|
|
@@ -4060,7 +4122,7 @@ class Client extends openapi_core_1.default {
|
|
|
4060
4122
|
return await this.getMonoRecordingWithOptions(request, runtime);
|
|
4061
4123
|
}
|
|
4062
4124
|
/**
|
|
4063
|
-
*
|
|
4125
|
+
* You can invoke GetMultiChannelRecording to obtain the multi-track recording of a specified call under a specified instance. In the multi-track recording, the agent\\"s and customer\\"s audio are distributed across different sound channels. During each playback, only one sound channel can be played, meaning you can hear only one party\\"s voice. The format is MKV.
|
|
4064
4126
|
*
|
|
4065
4127
|
* @param request - GetMultiChannelRecordingRequest
|
|
4066
4128
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4092,7 +4154,7 @@ class Client extends openapi_core_1.default {
|
|
|
4092
4154
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetMultiChannelRecordingResponse({}));
|
|
4093
4155
|
}
|
|
4094
4156
|
/**
|
|
4095
|
-
*
|
|
4157
|
+
* You can invoke GetMultiChannelRecording to obtain the multi-track recording of a specified call under a specified instance. In the multi-track recording, the agent\\"s and customer\\"s audio are distributed across different sound channels. During each playback, only one sound channel can be played, meaning you can hear only one party\\"s voice. The format is MKV.
|
|
4096
4158
|
*
|
|
4097
4159
|
* @param request - GetMultiChannelRecordingRequest
|
|
4098
4160
|
* @returns GetMultiChannelRecordingResponse
|
|
@@ -4102,7 +4164,7 @@ class Client extends openapi_core_1.default {
|
|
|
4102
4164
|
return await this.getMultiChannelRecordingWithOptions(request, runtime);
|
|
4103
4165
|
}
|
|
4104
4166
|
/**
|
|
4105
|
-
*
|
|
4167
|
+
* Invoke the GetNumberLocation API to obtain number location information.
|
|
4106
4168
|
*
|
|
4107
4169
|
* @param request - GetNumberLocationRequest
|
|
4108
4170
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4134,7 +4196,7 @@ class Client extends openapi_core_1.default {
|
|
|
4134
4196
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetNumberLocationResponse({}));
|
|
4135
4197
|
}
|
|
4136
4198
|
/**
|
|
4137
|
-
*
|
|
4199
|
+
* Invoke the GetNumberLocation API to obtain number location information.
|
|
4138
4200
|
*
|
|
4139
4201
|
* @param request - GetNumberLocationRequest
|
|
4140
4202
|
* @returns GetNumberLocationResponse
|
|
@@ -4144,7 +4206,7 @@ class Client extends openapi_core_1.default {
|
|
|
4144
4206
|
return await this.getNumberLocationWithOptions(request, runtime);
|
|
4145
4207
|
}
|
|
4146
4208
|
/**
|
|
4147
|
-
*
|
|
4209
|
+
* You can invoke GetRealtimeCampaignStats to retrieve real-time agent status data for a predictive outbound calling Activity with a specified ID under a specified instance.
|
|
4148
4210
|
*
|
|
4149
4211
|
* @param request - GetRealtimeCampaignStatsRequest
|
|
4150
4212
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4170,7 +4232,7 @@ class Client extends openapi_core_1.default {
|
|
|
4170
4232
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetRealtimeCampaignStatsResponse({}));
|
|
4171
4233
|
}
|
|
4172
4234
|
/**
|
|
4173
|
-
*
|
|
4235
|
+
* You can invoke GetRealtimeCampaignStats to retrieve real-time agent status data for a predictive outbound calling Activity with a specified ID under a specified instance.
|
|
4174
4236
|
*
|
|
4175
4237
|
* @param request - GetRealtimeCampaignStatsRequest
|
|
4176
4238
|
* @returns GetRealtimeCampaignStatsResponse
|
|
@@ -4180,7 +4242,7 @@ class Client extends openapi_core_1.default {
|
|
|
4180
4242
|
return await this.getRealtimeCampaignStatsWithOptions(request, runtime);
|
|
4181
4243
|
}
|
|
4182
4244
|
/**
|
|
4183
|
-
*
|
|
4245
|
+
* You can invoke GetRealtimeInstanceStates to obtain the real-time status of a specified instance.
|
|
4184
4246
|
*
|
|
4185
4247
|
* @param request - GetRealtimeInstanceStatesRequest
|
|
4186
4248
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4212,7 +4274,7 @@ class Client extends openapi_core_1.default {
|
|
|
4212
4274
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetRealtimeInstanceStatesResponse({}));
|
|
4213
4275
|
}
|
|
4214
4276
|
/**
|
|
4215
|
-
*
|
|
4277
|
+
* You can invoke GetRealtimeInstanceStates to obtain the real-time status of a specified instance.
|
|
4216
4278
|
*
|
|
4217
4279
|
* @param request - GetRealtimeInstanceStatesRequest
|
|
4218
4280
|
* @returns GetRealtimeInstanceStatesResponse
|
|
@@ -4263,7 +4325,7 @@ class Client extends openapi_core_1.default {
|
|
|
4263
4325
|
return await this.getSchemaWithOptions(request, runtime);
|
|
4264
4326
|
}
|
|
4265
4327
|
/**
|
|
4266
|
-
*
|
|
4328
|
+
* You can invoke GetSkillGroup to obtain information about the skill group corresponding to a specified skill group ID under a specified instance.
|
|
4267
4329
|
*
|
|
4268
4330
|
* @param request - GetSkillGroupRequest
|
|
4269
4331
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4295,7 +4357,7 @@ class Client extends openapi_core_1.default {
|
|
|
4295
4357
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetSkillGroupResponse({}));
|
|
4296
4358
|
}
|
|
4297
4359
|
/**
|
|
4298
|
-
*
|
|
4360
|
+
* You can invoke GetSkillGroup to obtain information about the skill group corresponding to a specified skill group ID under a specified instance.
|
|
4299
4361
|
*
|
|
4300
4362
|
* @param request - GetSkillGroupRequest
|
|
4301
4363
|
* @returns GetSkillGroupResponse
|
|
@@ -4305,6 +4367,8 @@ class Client extends openapi_core_1.default {
|
|
|
4305
4367
|
return await this.getSkillGroupWithOptions(request, runtime);
|
|
4306
4368
|
}
|
|
4307
4369
|
/**
|
|
4370
|
+
* Retrieves the content of a session summary template.
|
|
4371
|
+
*
|
|
4308
4372
|
* @param request - GetSummaryTemplateRequest
|
|
4309
4373
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
4310
4374
|
* @returns GetSummaryTemplateResponse
|
|
@@ -4335,6 +4399,8 @@ class Client extends openapi_core_1.default {
|
|
|
4335
4399
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetSummaryTemplateResponse({}));
|
|
4336
4400
|
}
|
|
4337
4401
|
/**
|
|
4402
|
+
* Retrieves the content of a session summary template.
|
|
4403
|
+
*
|
|
4338
4404
|
* @param request - GetSummaryTemplateRequest
|
|
4339
4405
|
* @returns GetSummaryTemplateResponse
|
|
4340
4406
|
*/
|
|
@@ -4343,6 +4409,8 @@ class Client extends openapi_core_1.default {
|
|
|
4343
4409
|
return await this.getSummaryTemplateWithOptions(request, runtime);
|
|
4344
4410
|
}
|
|
4345
4411
|
/**
|
|
4412
|
+
* Retrieves information about a specific ticket.
|
|
4413
|
+
*
|
|
4346
4414
|
* @param request - GetTicketRequest
|
|
4347
4415
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
4348
4416
|
* @returns GetTicketResponse
|
|
@@ -4373,6 +4441,8 @@ class Client extends openapi_core_1.default {
|
|
|
4373
4441
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetTicketResponse({}));
|
|
4374
4442
|
}
|
|
4375
4443
|
/**
|
|
4444
|
+
* Retrieves information about a specific ticket.
|
|
4445
|
+
*
|
|
4376
4446
|
* @param request - GetTicketRequest
|
|
4377
4447
|
* @returns GetTicketResponse
|
|
4378
4448
|
*/
|
|
@@ -4381,6 +4451,8 @@ class Client extends openapi_core_1.default {
|
|
|
4381
4451
|
return await this.getTicketWithOptions(request, runtime);
|
|
4382
4452
|
}
|
|
4383
4453
|
/**
|
|
4454
|
+
* You can call GetTicketSummaryReport to retrieve a summary of ticket statuses.
|
|
4455
|
+
*
|
|
4384
4456
|
* @param request - GetTicketSummaryReportRequest
|
|
4385
4457
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
4386
4458
|
* @returns GetTicketSummaryReportResponse
|
|
@@ -4438,6 +4510,8 @@ class Client extends openapi_core_1.default {
|
|
|
4438
4510
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetTicketSummaryReportResponse({}));
|
|
4439
4511
|
}
|
|
4440
4512
|
/**
|
|
4513
|
+
* You can call GetTicketSummaryReport to retrieve a summary of ticket statuses.
|
|
4514
|
+
*
|
|
4441
4515
|
* @param request - GetTicketSummaryReportRequest
|
|
4442
4516
|
* @returns GetTicketSummaryReportResponse
|
|
4443
4517
|
*/
|
|
@@ -4446,7 +4520,7 @@ class Client extends openapi_core_1.default {
|
|
|
4446
4520
|
return await this.getTicketSummaryReportWithOptions(request, runtime);
|
|
4447
4521
|
}
|
|
4448
4522
|
/**
|
|
4449
|
-
*
|
|
4523
|
+
* Call GetTicketTemplate to retrieve ticket template definitions.
|
|
4450
4524
|
*
|
|
4451
4525
|
* @param request - GetTicketTemplateRequest
|
|
4452
4526
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4481,7 +4555,7 @@ class Client extends openapi_core_1.default {
|
|
|
4481
4555
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetTicketTemplateResponse({}));
|
|
4482
4556
|
}
|
|
4483
4557
|
/**
|
|
4484
|
-
*
|
|
4558
|
+
* Call GetTicketTemplate to retrieve ticket template definitions.
|
|
4485
4559
|
*
|
|
4486
4560
|
* @param request - GetTicketTemplateRequest
|
|
4487
4561
|
* @returns GetTicketTemplateResponse
|
|
@@ -4491,7 +4565,7 @@ class Client extends openapi_core_1.default {
|
|
|
4491
4565
|
return await this.getTicketTemplateWithOptions(request, runtime);
|
|
4492
4566
|
}
|
|
4493
4567
|
/**
|
|
4494
|
-
*
|
|
4568
|
+
* Call GetTurnCredentials to get the connection credentials for a Cloud Contact Center Point of Presence (PoP). These credentials include a username and password for authentication. Connecting to Cloud Contact Center through a PoP improves network quality and stability.
|
|
4495
4569
|
*
|
|
4496
4570
|
* @param request - GetTurnCredentialsRequest
|
|
4497
4571
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4523,7 +4597,7 @@ class Client extends openapi_core_1.default {
|
|
|
4523
4597
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetTurnCredentialsResponse({}));
|
|
4524
4598
|
}
|
|
4525
4599
|
/**
|
|
4526
|
-
*
|
|
4600
|
+
* Call GetTurnCredentials to get the connection credentials for a Cloud Contact Center Point of Presence (PoP). These credentials include a username and password for authentication. Connecting to Cloud Contact Center through a PoP improves network quality and stability.
|
|
4527
4601
|
*
|
|
4528
4602
|
* @param request - GetTurnCredentialsRequest
|
|
4529
4603
|
* @returns GetTurnCredentialsResponse
|
|
@@ -4533,7 +4607,7 @@ class Client extends openapi_core_1.default {
|
|
|
4533
4607
|
return await this.getTurnCredentialsWithOptions(request, runtime);
|
|
4534
4608
|
}
|
|
4535
4609
|
/**
|
|
4536
|
-
*
|
|
4610
|
+
* Call GetTurnServerList to get a list of front-end access points for Alibaba Cloud Contact Center. Connecting through these access points improves network quality and stability.
|
|
4537
4611
|
*
|
|
4538
4612
|
* @param request - GetTurnServerListRequest
|
|
4539
4613
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4562,7 +4636,7 @@ class Client extends openapi_core_1.default {
|
|
|
4562
4636
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetTurnServerListResponse({}));
|
|
4563
4637
|
}
|
|
4564
4638
|
/**
|
|
4565
|
-
*
|
|
4639
|
+
* Call GetTurnServerList to get a list of front-end access points for Alibaba Cloud Contact Center. Connecting through these access points improves network quality and stability.
|
|
4566
4640
|
*
|
|
4567
4641
|
* @param request - GetTurnServerListRequest
|
|
4568
4642
|
* @returns GetTurnServerListResponse
|
|
@@ -4572,7 +4646,7 @@ class Client extends openapi_core_1.default {
|
|
|
4572
4646
|
return await this.getTurnServerListWithOptions(request, runtime);
|
|
4573
4647
|
}
|
|
4574
4648
|
/**
|
|
4575
|
-
*
|
|
4649
|
+
* Obtain the parameters related to offline quality inspection audio files. Normally, if the Customer has configured the quality inspection feature in Cloud Contact Center, the audio files requiring offline quality inspection and their corresponding parameters are automatically passed to Intelligent Quality Inspection. You only need to invoke this API to obtain the parameters for pushing quality inspection recordings when the Customer has not configured the quality inspection feature in Cloud Contact Center and wishes to manually push Cloud Contact Center call recordings to the quality inspection system.
|
|
4576
4650
|
*
|
|
4577
4651
|
* @param request - GetUploadAudioDataParamsRequest
|
|
4578
4652
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4598,7 +4672,7 @@ class Client extends openapi_core_1.default {
|
|
|
4598
4672
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetUploadAudioDataParamsResponse({}));
|
|
4599
4673
|
}
|
|
4600
4674
|
/**
|
|
4601
|
-
*
|
|
4675
|
+
* Obtain the parameters related to offline quality inspection audio files. Normally, if the Customer has configured the quality inspection feature in Cloud Contact Center, the audio files requiring offline quality inspection and their corresponding parameters are automatically passed to Intelligent Quality Inspection. You only need to invoke this API to obtain the parameters for pushing quality inspection recordings when the Customer has not configured the quality inspection feature in Cloud Contact Center and wishes to manually push Cloud Contact Center call recordings to the quality inspection system.
|
|
4602
4676
|
*
|
|
4603
4677
|
* @param request - GetUploadAudioDataParamsRequest
|
|
4604
4678
|
* @returns GetUploadAudioDataParamsResponse
|
|
@@ -4608,7 +4682,7 @@ class Client extends openapi_core_1.default {
|
|
|
4608
4682
|
return await this.getUploadAudioDataParamsWithOptions(request, runtime);
|
|
4609
4683
|
}
|
|
4610
4684
|
/**
|
|
4611
|
-
*
|
|
4685
|
+
* You can invoke GetUser to obtain the agent information corresponding to a specified agent ID under a specified instance.
|
|
4612
4686
|
*
|
|
4613
4687
|
* @param request - GetUserRequest
|
|
4614
4688
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4643,7 +4717,7 @@ class Client extends openapi_core_1.default {
|
|
|
4643
4717
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetUserResponse({}));
|
|
4644
4718
|
}
|
|
4645
4719
|
/**
|
|
4646
|
-
*
|
|
4720
|
+
* You can invoke GetUser to obtain the agent information corresponding to a specified agent ID under a specified instance.
|
|
4647
4721
|
*
|
|
4648
4722
|
* @param request - GetUserRequest
|
|
4649
4723
|
* @returns GetUserResponse
|
|
@@ -4689,6 +4763,8 @@ class Client extends openapi_core_1.default {
|
|
|
4689
4763
|
return await this.getVideoWithOptions(request, runtime);
|
|
4690
4764
|
}
|
|
4691
4765
|
/**
|
|
4766
|
+
* Call GetVisitorLoginDetails to retrieve login, server address, and authentication information for network service visitors.
|
|
4767
|
+
*
|
|
4692
4768
|
* @param request - GetVisitorLoginDetailsRequest
|
|
4693
4769
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
4694
4770
|
* @returns GetVisitorLoginDetailsResponse
|
|
@@ -4725,6 +4801,8 @@ class Client extends openapi_core_1.default {
|
|
|
4725
4801
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetVisitorLoginDetailsResponse({}));
|
|
4726
4802
|
}
|
|
4727
4803
|
/**
|
|
4804
|
+
* Call GetVisitorLoginDetails to retrieve login, server address, and authentication information for network service visitors.
|
|
4805
|
+
*
|
|
4728
4806
|
* @param request - GetVisitorLoginDetailsRequest
|
|
4729
4807
|
* @returns GetVisitorLoginDetailsResponse
|
|
4730
4808
|
*/
|
|
@@ -4733,7 +4811,7 @@ class Client extends openapi_core_1.default {
|
|
|
4733
4811
|
return await this.getVisitorLoginDetailsWithOptions(request, runtime);
|
|
4734
4812
|
}
|
|
4735
4813
|
/**
|
|
4736
|
-
*
|
|
4814
|
+
* You can invoke GetVoicemailRecording to obtain the voicemail recording of a specified call under a specified instance. The recording is single-track and in WAV format.
|
|
4737
4815
|
*
|
|
4738
4816
|
* @param request - GetVoicemailRecordingRequest
|
|
4739
4817
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4765,7 +4843,7 @@ class Client extends openapi_core_1.default {
|
|
|
4765
4843
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.GetVoicemailRecordingResponse({}));
|
|
4766
4844
|
}
|
|
4767
4845
|
/**
|
|
4768
|
-
*
|
|
4846
|
+
* You can invoke GetVoicemailRecording to obtain the voicemail recording of a specified call under a specified instance. The recording is single-track and in WAV format.
|
|
4769
4847
|
*
|
|
4770
4848
|
* @param request - GetVoicemailRecordingRequest
|
|
4771
4849
|
* @returns GetVoicemailRecordingResponse
|
|
@@ -4775,7 +4853,7 @@ class Client extends openapi_core_1.default {
|
|
|
4775
4853
|
return await this.getVoicemailRecordingWithOptions(request, runtime);
|
|
4776
4854
|
}
|
|
4777
4855
|
/**
|
|
4778
|
-
*
|
|
4856
|
+
* You can invoke HoldCall to hold the call associated with a specified call ID under a specified instance. After the call is held, it will be temporarily suspended, and the held party will hear hold music.
|
|
4779
4857
|
*
|
|
4780
4858
|
* @param request - HoldCallRequest
|
|
4781
4859
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4819,7 +4897,7 @@ class Client extends openapi_core_1.default {
|
|
|
4819
4897
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.HoldCallResponse({}));
|
|
4820
4898
|
}
|
|
4821
4899
|
/**
|
|
4822
|
-
*
|
|
4900
|
+
* You can invoke HoldCall to hold the call associated with a specified call ID under a specified instance. After the call is held, it will be temporarily suspended, and the held party will hear hold music.
|
|
4823
4901
|
*
|
|
4824
4902
|
* @param request - HoldCallRequest
|
|
4825
4903
|
* @returns HoldCallResponse
|
|
@@ -4829,7 +4907,7 @@ class Client extends openapi_core_1.default {
|
|
|
4829
4907
|
return await this.holdCallWithOptions(request, runtime);
|
|
4830
4908
|
}
|
|
4831
4909
|
/**
|
|
4832
|
-
*
|
|
4910
|
+
* Imports one or more admins to a specified instance. The caller must have the `AliyunCCCFullAccess` permission, which you can grant in the RAM console.
|
|
4833
4911
|
*
|
|
4834
4912
|
* @param request - ImportAdminsRequest
|
|
4835
4913
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4861,7 +4939,7 @@ class Client extends openapi_core_1.default {
|
|
|
4861
4939
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ImportAdminsResponse({}));
|
|
4862
4940
|
}
|
|
4863
4941
|
/**
|
|
4864
|
-
*
|
|
4942
|
+
* Imports one or more admins to a specified instance. The caller must have the `AliyunCCCFullAccess` permission, which you can grant in the RAM console.
|
|
4865
4943
|
*
|
|
4866
4944
|
* @param request - ImportAdminsRequest
|
|
4867
4945
|
* @returns ImportAdminsResponse
|
|
@@ -4912,7 +4990,7 @@ class Client extends openapi_core_1.default {
|
|
|
4912
4990
|
return await this.importContactFlowWithOptions(request, runtime);
|
|
4913
4991
|
}
|
|
4914
4992
|
/**
|
|
4915
|
-
*
|
|
4993
|
+
* Imports your organization’s telephone line numbers. Before performing the first import, contact Cloud Contact Center technical support to add the numbers to the allowlist.
|
|
4916
4994
|
*
|
|
4917
4995
|
* @param request - ImportCorpNumbersRequest
|
|
4918
4996
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -4956,7 +5034,7 @@ class Client extends openapi_core_1.default {
|
|
|
4956
5034
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ImportCorpNumbersResponse({}));
|
|
4957
5035
|
}
|
|
4958
5036
|
/**
|
|
4959
|
-
*
|
|
5037
|
+
* Imports your organization’s telephone line numbers. Before performing the first import, contact Cloud Contact Center technical support to add the numbers to the allowlist.
|
|
4960
5038
|
*
|
|
4961
5039
|
* @param request - ImportCorpNumbersRequest
|
|
4962
5040
|
* @returns ImportCorpNumbersResponse
|
|
@@ -4966,7 +5044,7 @@ class Client extends openapi_core_1.default {
|
|
|
4966
5044
|
return await this.importCorpNumbersWithOptions(request, runtime);
|
|
4967
5045
|
}
|
|
4968
5046
|
/**
|
|
4969
|
-
*
|
|
5047
|
+
* You can invoke ImportCustomCallTagging to import multiple inbound number tags into a specified instance.
|
|
4970
5048
|
*
|
|
4971
5049
|
* @deprecated OpenAPI ImportCustomCallTagging is deprecated, please use CCC::2020-07-01::ImportCustomCallTaggings instead.
|
|
4972
5050
|
*
|
|
@@ -5000,7 +5078,7 @@ class Client extends openapi_core_1.default {
|
|
|
5000
5078
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ImportCustomCallTaggingResponse({}));
|
|
5001
5079
|
}
|
|
5002
5080
|
/**
|
|
5003
|
-
*
|
|
5081
|
+
* You can invoke ImportCustomCallTagging to import multiple inbound number tags into a specified instance.
|
|
5004
5082
|
*
|
|
5005
5083
|
* @deprecated OpenAPI ImportCustomCallTagging is deprecated, please use CCC::2020-07-01::ImportCustomCallTaggings instead.
|
|
5006
5084
|
*
|
|
@@ -5013,7 +5091,7 @@ class Client extends openapi_core_1.default {
|
|
|
5013
5091
|
return await this.importCustomCallTaggingWithOptions(request, runtime);
|
|
5014
5092
|
}
|
|
5015
5093
|
/**
|
|
5016
|
-
*
|
|
5094
|
+
* Imports one or more do-not-call numbers to a specified instance. You can import numbers by manual entry or file upload.
|
|
5017
5095
|
*
|
|
5018
5096
|
* @param request - ImportDoNotCallNumbersRequest
|
|
5019
5097
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -5051,7 +5129,7 @@ class Client extends openapi_core_1.default {
|
|
|
5051
5129
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ImportDoNotCallNumbersResponse({}));
|
|
5052
5130
|
}
|
|
5053
5131
|
/**
|
|
5054
|
-
*
|
|
5132
|
+
* Imports one or more do-not-call numbers to a specified instance. You can import numbers by manual entry or file upload.
|
|
5055
5133
|
*
|
|
5056
5134
|
* @param request - ImportDoNotCallNumbersRequest
|
|
5057
5135
|
* @returns ImportDoNotCallNumbersResponse
|
|
@@ -5105,7 +5183,7 @@ class Client extends openapi_core_1.default {
|
|
|
5105
5183
|
return await this.importDocumentsWithOptions(request, runtime);
|
|
5106
5184
|
}
|
|
5107
5185
|
/**
|
|
5108
|
-
*
|
|
5186
|
+
* Import existing RAM users as contact center agents.
|
|
5109
5187
|
*
|
|
5110
5188
|
* @param request - ImportRamUsersRequest
|
|
5111
5189
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -5146,7 +5224,7 @@ class Client extends openapi_core_1.default {
|
|
|
5146
5224
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ImportRamUsersResponse({}));
|
|
5147
5225
|
}
|
|
5148
5226
|
/**
|
|
5149
|
-
*
|
|
5227
|
+
* Import existing RAM users as contact center agents.
|
|
5150
5228
|
*
|
|
5151
5229
|
* @param request - ImportRamUsersRequest
|
|
5152
5230
|
* @returns ImportRamUsersResponse
|
|
@@ -5156,7 +5234,7 @@ class Client extends openapi_core_1.default {
|
|
|
5156
5234
|
return await this.importRamUsersWithOptions(request, runtime);
|
|
5157
5235
|
}
|
|
5158
5236
|
/**
|
|
5159
|
-
*
|
|
5237
|
+
* Consultation transfer refers to transferring a call to another agent, a skill group queue, or an external number. It is also known as follow transfer or two-step transfer.
|
|
5160
5238
|
*
|
|
5161
5239
|
* @param request - InitiateAttendedTransferRequest
|
|
5162
5240
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -5227,7 +5305,7 @@ class Client extends openapi_core_1.default {
|
|
|
5227
5305
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.InitiateAttendedTransferResponse({}));
|
|
5228
5306
|
}
|
|
5229
5307
|
/**
|
|
5230
|
-
*
|
|
5308
|
+
* Consultation transfer refers to transferring a call to another agent, a skill group queue, or an external number. It is also known as follow transfer or two-step transfer.
|
|
5231
5309
|
*
|
|
5232
5310
|
* @param request - InitiateAttendedTransferRequest
|
|
5233
5311
|
* @returns InitiateAttendedTransferResponse
|
|
@@ -5237,7 +5315,7 @@ class Client extends openapi_core_1.default {
|
|
|
5237
5315
|
return await this.initiateAttendedTransferWithOptions(request, runtime);
|
|
5238
5316
|
}
|
|
5239
5317
|
/**
|
|
5240
|
-
*
|
|
5318
|
+
* You can invoke InterceptCall to forcibly disconnect the call associated with a specified call ID under a given instance. The call must be in the listener state, and the forced disconnection must be initiated by the listener. After the forced disconnection succeeds, the agent who was originally talking with the customer will be disconnected, and the agent who initiated the forced disconnection will replace the original agent and continue the conversation with the customer.
|
|
5241
5319
|
*
|
|
5242
5320
|
* @param request - InterceptCallRequest
|
|
5243
5321
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -5281,7 +5359,7 @@ class Client extends openapi_core_1.default {
|
|
|
5281
5359
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.InterceptCallResponse({}));
|
|
5282
5360
|
}
|
|
5283
5361
|
/**
|
|
5284
|
-
*
|
|
5362
|
+
* You can invoke InterceptCall to forcibly disconnect the call associated with a specified call ID under a given instance. The call must be in the listener state, and the forced disconnection must be initiated by the listener. After the forced disconnection succeeds, the agent who was originally talking with the customer will be disconnected, and the agent who initiated the forced disconnection will replace the original agent and continue the conversation with the customer.
|
|
5285
5363
|
*
|
|
5286
5364
|
* @param request - InterceptCallRequest
|
|
5287
5365
|
* @returns InterceptCallResponse
|
|
@@ -5291,7 +5369,7 @@ class Client extends openapi_core_1.default {
|
|
|
5291
5369
|
return await this.interceptCallWithOptions(request, runtime);
|
|
5292
5370
|
}
|
|
5293
5371
|
/**
|
|
5294
|
-
*
|
|
5372
|
+
* You can invoke LaunchAuthentication to temporarily transfer a call into a specified IVR flow. After invoking this API, the call enters an IVR interaction phase, which is commonly used for identity verification operations.
|
|
5295
5373
|
*
|
|
5296
5374
|
* @param request - LaunchAuthenticationRequest
|
|
5297
5375
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -5335,7 +5413,7 @@ class Client extends openapi_core_1.default {
|
|
|
5335
5413
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.LaunchAuthenticationResponse({}));
|
|
5336
5414
|
}
|
|
5337
5415
|
/**
|
|
5338
|
-
*
|
|
5416
|
+
* You can invoke LaunchAuthentication to temporarily transfer a call into a specified IVR flow. After invoking this API, the call enters an IVR interaction phase, which is commonly used for identity verification operations.
|
|
5339
5417
|
*
|
|
5340
5418
|
* @param request - LaunchAuthenticationRequest
|
|
5341
5419
|
* @returns LaunchAuthenticationResponse
|
|
@@ -5345,7 +5423,7 @@ class Client extends openapi_core_1.default {
|
|
|
5345
5423
|
return await this.launchAuthenticationWithOptions(request, runtime);
|
|
5346
5424
|
}
|
|
5347
5425
|
/**
|
|
5348
|
-
*
|
|
5426
|
+
* Invoke LaunchSurvey to send a satisfaction survey. This operation causes the agent to hang up. If it is a voice-based satisfaction survey, the customer enters the IVR satisfaction survey flow after the agent hangs up and completes the satisfaction collection within the IVR flow. If it is an SMS-based satisfaction survey, the call ends and the customer receives a satisfaction survey text message.
|
|
5349
5427
|
*
|
|
5350
5428
|
* @param request - LaunchSurveyRequest
|
|
5351
5429
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -5401,7 +5479,7 @@ class Client extends openapi_core_1.default {
|
|
|
5401
5479
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.LaunchSurveyResponse({}));
|
|
5402
5480
|
}
|
|
5403
5481
|
/**
|
|
5404
|
-
*
|
|
5482
|
+
* Invoke LaunchSurvey to send a satisfaction survey. This operation causes the agent to hang up. If it is a voice-based satisfaction survey, the customer enters the IVR satisfaction survey flow after the agent hangs up and completes the satisfaction collection within the IVR flow. If it is an SMS-based satisfaction survey, the call ends and the customer receives a satisfaction survey text message.
|
|
5405
5483
|
*
|
|
5406
5484
|
* @param request - LaunchSurveyRequest
|
|
5407
5485
|
* @returns LaunchSurveyResponse
|
|
@@ -5411,7 +5489,7 @@ class Client extends openapi_core_1.default {
|
|
|
5411
5489
|
return await this.launchSurveyWithOptions(request, runtime);
|
|
5412
5490
|
}
|
|
5413
5491
|
/**
|
|
5414
|
-
*
|
|
5492
|
+
* Invoke ListAgentStateLogs to obtain the status log list of a specified agent under a specified instance. Note that this API will soon expire. Use the override API ListRealtimeAgentStates instead.
|
|
5415
5493
|
*
|
|
5416
5494
|
* @param request - ListAgentStateLogsRequest
|
|
5417
5495
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -5449,7 +5527,7 @@ class Client extends openapi_core_1.default {
|
|
|
5449
5527
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListAgentStateLogsResponse({}));
|
|
5450
5528
|
}
|
|
5451
5529
|
/**
|
|
5452
|
-
*
|
|
5530
|
+
* Invoke ListAgentStateLogs to obtain the status log list of a specified agent under a specified instance. Note that this API will soon expire. Use the override API ListRealtimeAgentStates instead.
|
|
5453
5531
|
*
|
|
5454
5532
|
* @param request - ListAgentStateLogsRequest
|
|
5455
5533
|
* @returns ListAgentStateLogsResponse
|
|
@@ -5459,7 +5537,7 @@ class Client extends openapi_core_1.default {
|
|
|
5459
5537
|
return await this.listAgentStateLogsWithOptions(request, runtime);
|
|
5460
5538
|
}
|
|
5461
5539
|
/**
|
|
5462
|
-
* ListAgentStates
|
|
5540
|
+
* You can invoke the ListAgentStates API to retrieve a list of agent statuses under a specified instance, filtered by specified conditions. This API is available only to specific Users. Other Customers are not recommended to invoke it.
|
|
5463
5541
|
*
|
|
5464
5542
|
* @deprecated OpenAPI ListAgentStates is deprecated, please use CCC::2020-07-01::ListRealtimeAgentStates instead.
|
|
5465
5543
|
*
|
|
@@ -5508,7 +5586,7 @@ class Client extends openapi_core_1.default {
|
|
|
5508
5586
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListAgentStatesResponse({}));
|
|
5509
5587
|
}
|
|
5510
5588
|
/**
|
|
5511
|
-
* ListAgentStates
|
|
5589
|
+
* You can invoke the ListAgentStates API to retrieve a list of agent statuses under a specified instance, filtered by specified conditions. This API is available only to specific Users. Other Customers are not recommended to invoke it.
|
|
5512
5590
|
*
|
|
5513
5591
|
* @deprecated OpenAPI ListAgentStates is deprecated, please use CCC::2020-07-01::ListRealtimeAgentStates instead.
|
|
5514
5592
|
*
|
|
@@ -5521,7 +5599,7 @@ class Client extends openapi_core_1.default {
|
|
|
5521
5599
|
return await this.listAgentStatesWithOptions(request, runtime);
|
|
5522
5600
|
}
|
|
5523
5601
|
/**
|
|
5524
|
-
* ListAgentSummaryReportsSinceMidnight
|
|
5602
|
+
* You can invoke the ListAgentSummaryReportsSinceMidnight API to retrieve agent historical data reports under a specified instance, filtered by given conditions. The statistics cover data from 00:00 of the current day up to the current time. This API is available only to specific users; other customers are not recommended to invoke it.
|
|
5525
5603
|
*
|
|
5526
5604
|
* @deprecated OpenAPI ListAgentSummaryReportsSinceMidnight is deprecated, please use CCC::2020-07-01::ListHistoricalAgentReport instead.
|
|
5527
5605
|
*
|
|
@@ -5549,7 +5627,7 @@ class Client extends openapi_core_1.default {
|
|
|
5549
5627
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListAgentSummaryReportsSinceMidnightResponse({}));
|
|
5550
5628
|
}
|
|
5551
5629
|
/**
|
|
5552
|
-
* ListAgentSummaryReportsSinceMidnight
|
|
5630
|
+
* You can invoke the ListAgentSummaryReportsSinceMidnight API to retrieve agent historical data reports under a specified instance, filtered by given conditions. The statistics cover data from 00:00 of the current day up to the current time. This API is available only to specific users; other customers are not recommended to invoke it.
|
|
5553
5631
|
*
|
|
5554
5632
|
* @deprecated OpenAPI ListAgentSummaryReportsSinceMidnight is deprecated, please use CCC::2020-07-01::ListHistoricalAgentReport instead.
|
|
5555
5633
|
*
|
|
@@ -5562,7 +5640,7 @@ class Client extends openapi_core_1.default {
|
|
|
5562
5640
|
return await this.listAgentSummaryReportsSinceMidnightWithOptions(request, runtime);
|
|
5563
5641
|
}
|
|
5564
5642
|
/**
|
|
5565
|
-
*
|
|
5643
|
+
* You can invoke ListAttempts to obtain the list of contact dialing records for a specified predictive outbound calling Activity under a specified instance.
|
|
5566
5644
|
*
|
|
5567
5645
|
* @param request - ListAttemptsRequest
|
|
5568
5646
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -5588,7 +5666,7 @@ class Client extends openapi_core_1.default {
|
|
|
5588
5666
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListAttemptsResponse({}));
|
|
5589
5667
|
}
|
|
5590
5668
|
/**
|
|
5591
|
-
*
|
|
5669
|
+
* You can invoke ListAttempts to obtain the list of contact dialing records for a specified predictive outbound calling Activity under a specified instance.
|
|
5592
5670
|
*
|
|
5593
5671
|
* @param request - ListAttemptsRequest
|
|
5594
5672
|
* @returns ListAttemptsResponse
|
|
@@ -5598,7 +5676,7 @@ class Client extends openapi_core_1.default {
|
|
|
5598
5676
|
return await this.listAttemptsWithOptions(request, runtime);
|
|
5599
5677
|
}
|
|
5600
5678
|
/**
|
|
5601
|
-
*
|
|
5679
|
+
* Invoke ListAudioFiles to obtain the list of audio files under a specified instance.
|
|
5602
5680
|
*
|
|
5603
5681
|
* @param request - ListAudioFilesRequest
|
|
5604
5682
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -5639,7 +5717,7 @@ class Client extends openapi_core_1.default {
|
|
|
5639
5717
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListAudioFilesResponse({}));
|
|
5640
5718
|
}
|
|
5641
5719
|
/**
|
|
5642
|
-
*
|
|
5720
|
+
* Invoke ListAudioFiles to obtain the list of audio files under a specified instance.
|
|
5643
5721
|
*
|
|
5644
5722
|
* @param request - ListAudioFilesRequest
|
|
5645
5723
|
* @returns ListAudioFilesResponse
|
|
@@ -5649,7 +5727,7 @@ class Client extends openapi_core_1.default {
|
|
|
5649
5727
|
return await this.listAudioFilesWithOptions(request, runtime);
|
|
5650
5728
|
}
|
|
5651
5729
|
/**
|
|
5652
|
-
*
|
|
5730
|
+
* Queries the blacklist tag status of specified numbers in a batch.
|
|
5653
5731
|
*
|
|
5654
5732
|
* @param request - ListBlacklistCallTaggingsRequest
|
|
5655
5733
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -5681,7 +5759,7 @@ class Client extends openapi_core_1.default {
|
|
|
5681
5759
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListBlacklistCallTaggingsResponse({}));
|
|
5682
5760
|
}
|
|
5683
5761
|
/**
|
|
5684
|
-
*
|
|
5762
|
+
* Queries the blacklist tag status of specified numbers in a batch.
|
|
5685
5763
|
*
|
|
5686
5764
|
* @param request - ListBlacklistCallTaggingsRequest
|
|
5687
5765
|
* @returns ListBlacklistCallTaggingsResponse
|
|
@@ -5691,7 +5769,7 @@ class Client extends openapi_core_1.default {
|
|
|
5691
5769
|
return await this.listBlacklistCallTaggingsWithOptions(request, runtime);
|
|
5692
5770
|
}
|
|
5693
5771
|
/**
|
|
5694
|
-
*
|
|
5772
|
+
* You can invoke ListBriefSkillGroups to obtain the list of skill group summary information under a specified instance.
|
|
5695
5773
|
*
|
|
5696
5774
|
* @param request - ListBriefSkillGroupsRequest
|
|
5697
5775
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -5732,7 +5810,7 @@ class Client extends openapi_core_1.default {
|
|
|
5732
5810
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListBriefSkillGroupsResponse({}));
|
|
5733
5811
|
}
|
|
5734
5812
|
/**
|
|
5735
|
-
*
|
|
5813
|
+
* You can invoke ListBriefSkillGroups to obtain the list of skill group summary information under a specified instance.
|
|
5736
5814
|
*
|
|
5737
5815
|
* @param request - ListBriefSkillGroupsRequest
|
|
5738
5816
|
* @returns ListBriefSkillGroupsResponse
|
|
@@ -5742,7 +5820,10 @@ class Client extends openapi_core_1.default {
|
|
|
5742
5820
|
return await this.listBriefSkillGroupsWithOptions(request, runtime);
|
|
5743
5821
|
}
|
|
5744
5822
|
/**
|
|
5745
|
-
*
|
|
5823
|
+
* You can invoke ListCallDetailRecords to obtain a list of call details filtered by specified search conditions under a specified instance. This API is no longer iteratively updated. We recommend that you use the ListCallDetailRecordsV2 API instead.
|
|
5824
|
+
*
|
|
5825
|
+
* @remarks
|
|
5826
|
+
* To ensure query efficiency, the TotalCount field in the response data is populated only when the first page is queried. For other pages, this field returns 0.
|
|
5746
5827
|
*
|
|
5747
5828
|
* @param request - ListCallDetailRecordsRequest
|
|
5748
5829
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -5831,7 +5912,10 @@ class Client extends openapi_core_1.default {
|
|
|
5831
5912
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCallDetailRecordsResponse({}));
|
|
5832
5913
|
}
|
|
5833
5914
|
/**
|
|
5834
|
-
*
|
|
5915
|
+
* You can invoke ListCallDetailRecords to obtain a list of call details filtered by specified search conditions under a specified instance. This API is no longer iteratively updated. We recommend that you use the ListCallDetailRecordsV2 API instead.
|
|
5916
|
+
*
|
|
5917
|
+
* @remarks
|
|
5918
|
+
* To ensure query efficiency, the TotalCount field in the response data is populated only when the first page is queried. For other pages, this field returns 0.
|
|
5835
5919
|
*
|
|
5836
5920
|
* @param request - ListCallDetailRecordsRequest
|
|
5837
5921
|
* @returns ListCallDetailRecordsResponse
|
|
@@ -5841,7 +5925,10 @@ class Client extends openapi_core_1.default {
|
|
|
5841
5925
|
return await this.listCallDetailRecordsWithOptions(request, runtime);
|
|
5842
5926
|
}
|
|
5843
5927
|
/**
|
|
5844
|
-
*
|
|
5928
|
+
* Retrieves a list of call detail records that match the specified filter criteria for a specified instance.
|
|
5929
|
+
*
|
|
5930
|
+
* @remarks
|
|
5931
|
+
* ListCallDetailRecordsV2 is used to override the ListCallDetailRecords operation. New fields and query conditions will undergo continuous optimization in ListCallDetailRecordsV2. To ensure query efficiency, the TotalCount field in the response is populated only when you query the first page. For other pages, the value 0 is returned.
|
|
5845
5932
|
*
|
|
5846
5933
|
* @param request - ListCallDetailRecordsV2Request
|
|
5847
5934
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -5948,7 +6035,10 @@ class Client extends openapi_core_1.default {
|
|
|
5948
6035
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCallDetailRecordsV2Response({}));
|
|
5949
6036
|
}
|
|
5950
6037
|
/**
|
|
5951
|
-
*
|
|
6038
|
+
* Retrieves a list of call detail records that match the specified filter criteria for a specified instance.
|
|
6039
|
+
*
|
|
6040
|
+
* @remarks
|
|
6041
|
+
* ListCallDetailRecordsV2 is used to override the ListCallDetailRecords operation. New fields and query conditions will undergo continuous optimization in ListCallDetailRecordsV2. To ensure query efficiency, the TotalCount field in the response is populated only when you query the first page. For other pages, the value 0 is returned.
|
|
5952
6042
|
*
|
|
5953
6043
|
* @param request - ListCallDetailRecordsV2Request
|
|
5954
6044
|
* @returns ListCallDetailRecordsV2Response
|
|
@@ -5958,6 +6048,8 @@ class Client extends openapi_core_1.default {
|
|
|
5958
6048
|
return await this.listCallDetailRecordsV2WithOptions(request, runtime);
|
|
5959
6049
|
}
|
|
5960
6050
|
/**
|
|
6051
|
+
* Use the ListCallSummaries operation to retrieve call summaries.
|
|
6052
|
+
*
|
|
5961
6053
|
* @param tmpReq - ListCallSummariesRequest
|
|
5962
6054
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
5963
6055
|
* @returns ListCallSummariesResponse
|
|
@@ -5993,6 +6085,8 @@ class Client extends openapi_core_1.default {
|
|
|
5993
6085
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCallSummariesResponse({}));
|
|
5994
6086
|
}
|
|
5995
6087
|
/**
|
|
6088
|
+
* Use the ListCallSummaries operation to retrieve call summaries.
|
|
6089
|
+
*
|
|
5996
6090
|
* @param request - ListCallSummariesRequest
|
|
5997
6091
|
* @returns ListCallSummariesResponse
|
|
5998
6092
|
*/
|
|
@@ -6001,7 +6095,7 @@ class Client extends openapi_core_1.default {
|
|
|
6001
6095
|
return await this.listCallSummariesWithOptions(request, runtime);
|
|
6002
6096
|
}
|
|
6003
6097
|
/**
|
|
6004
|
-
*
|
|
6098
|
+
* You can invoke ListCallTags to obtain all number tags under a specified instance.
|
|
6005
6099
|
*
|
|
6006
6100
|
* @param request - ListCallTagsRequest
|
|
6007
6101
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6036,7 +6130,7 @@ class Client extends openapi_core_1.default {
|
|
|
6036
6130
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCallTagsResponse({}));
|
|
6037
6131
|
}
|
|
6038
6132
|
/**
|
|
6039
|
-
*
|
|
6133
|
+
* You can invoke ListCallTags to obtain all number tags under a specified instance.
|
|
6040
6134
|
*
|
|
6041
6135
|
* @param request - ListCallTagsRequest
|
|
6042
6136
|
* @returns ListCallTagsResponse
|
|
@@ -6046,7 +6140,7 @@ class Client extends openapi_core_1.default {
|
|
|
6046
6140
|
return await this.listCallTagsWithOptions(request, runtime);
|
|
6047
6141
|
}
|
|
6048
6142
|
/**
|
|
6049
|
-
*
|
|
6143
|
+
* Obtain the trend report of the predictive outbound calling activity with the specified ID under the specified instance.
|
|
6050
6144
|
*
|
|
6051
6145
|
* @param request - ListCampaignTrendingReportRequest
|
|
6052
6146
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6072,7 +6166,7 @@ class Client extends openapi_core_1.default {
|
|
|
6072
6166
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCampaignTrendingReportResponse({}));
|
|
6073
6167
|
}
|
|
6074
6168
|
/**
|
|
6075
|
-
*
|
|
6169
|
+
* Obtain the trend report of the predictive outbound calling activity with the specified ID under the specified instance.
|
|
6076
6170
|
*
|
|
6077
6171
|
* @param request - ListCampaignTrendingReportRequest
|
|
6078
6172
|
* @returns ListCampaignTrendingReportResponse
|
|
@@ -6082,7 +6176,7 @@ class Client extends openapi_core_1.default {
|
|
|
6082
6176
|
return await this.listCampaignTrendingReportWithOptions(request, runtime);
|
|
6083
6177
|
}
|
|
6084
6178
|
/**
|
|
6085
|
-
*
|
|
6179
|
+
* Calls ListCampaigns to obtain the list of predictive dialing campaigns under a specified instance.
|
|
6086
6180
|
*
|
|
6087
6181
|
* @param request - ListCampaignsRequest
|
|
6088
6182
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6138,7 +6232,7 @@ class Client extends openapi_core_1.default {
|
|
|
6138
6232
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCampaignsResponse({}));
|
|
6139
6233
|
}
|
|
6140
6234
|
/**
|
|
6141
|
-
*
|
|
6235
|
+
* Calls ListCampaigns to obtain the list of predictive dialing campaigns under a specified instance.
|
|
6142
6236
|
*
|
|
6143
6237
|
* @param request - ListCampaignsRequest
|
|
6144
6238
|
* @returns ListCampaignsResponse
|
|
@@ -6148,7 +6242,7 @@ class Client extends openapi_core_1.default {
|
|
|
6148
6242
|
return await this.listCampaignsWithOptions(request, runtime);
|
|
6149
6243
|
}
|
|
6150
6244
|
/**
|
|
6151
|
-
*
|
|
6245
|
+
* Invoke ListCases to obtain the execution details list of the outbound contact list for the predictive dialing Activity corresponding to the specified ID under the specified instance.
|
|
6152
6246
|
*
|
|
6153
6247
|
* @param request - ListCasesRequest
|
|
6154
6248
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6192,7 +6286,7 @@ class Client extends openapi_core_1.default {
|
|
|
6192
6286
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCasesResponse({}));
|
|
6193
6287
|
}
|
|
6194
6288
|
/**
|
|
6195
|
-
*
|
|
6289
|
+
* Invoke ListCases to obtain the execution details list of the outbound contact list for the predictive dialing Activity corresponding to the specified ID under the specified instance.
|
|
6196
6290
|
*
|
|
6197
6291
|
* @param request - ListCasesRequest
|
|
6198
6292
|
* @returns ListCasesResponse
|
|
@@ -6202,6 +6296,8 @@ class Client extends openapi_core_1.default {
|
|
|
6202
6296
|
return await this.listCasesWithOptions(request, runtime);
|
|
6203
6297
|
}
|
|
6204
6298
|
/**
|
|
6299
|
+
* You can use ListCategories to retrieve category information.
|
|
6300
|
+
*
|
|
6205
6301
|
* @param request - ListCategoriesRequest
|
|
6206
6302
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
6207
6303
|
* @returns ListCategoriesResponse
|
|
@@ -6235,6 +6331,8 @@ class Client extends openapi_core_1.default {
|
|
|
6235
6331
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCategoriesResponse({}));
|
|
6236
6332
|
}
|
|
6237
6333
|
/**
|
|
6334
|
+
* You can use ListCategories to retrieve category information.
|
|
6335
|
+
*
|
|
6238
6336
|
* @param request - ListCategoriesRequest
|
|
6239
6337
|
* @returns ListCategoriesResponse
|
|
6240
6338
|
*/
|
|
@@ -6243,6 +6341,8 @@ class Client extends openapi_core_1.default {
|
|
|
6243
6341
|
return await this.listCategoriesWithOptions(request, runtime);
|
|
6244
6342
|
}
|
|
6245
6343
|
/**
|
|
6344
|
+
* Retrieves the ticket field types that are defined for an instance.
|
|
6345
|
+
*
|
|
6246
6346
|
* @param request - ListCommonTicketFieldsRequest
|
|
6247
6347
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
6248
6348
|
* @returns ListCommonTicketFieldsResponse
|
|
@@ -6270,6 +6370,8 @@ class Client extends openapi_core_1.default {
|
|
|
6270
6370
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCommonTicketFieldsResponse({}));
|
|
6271
6371
|
}
|
|
6272
6372
|
/**
|
|
6373
|
+
* Retrieves the ticket field types that are defined for an instance.
|
|
6374
|
+
*
|
|
6273
6375
|
* @param request - ListCommonTicketFieldsRequest
|
|
6274
6376
|
* @returns ListCommonTicketFieldsResponse
|
|
6275
6377
|
*/
|
|
@@ -6278,7 +6380,7 @@ class Client extends openapi_core_1.default {
|
|
|
6278
6380
|
return await this.listCommonTicketFieldsWithOptions(request, runtime);
|
|
6279
6381
|
}
|
|
6280
6382
|
/**
|
|
6281
|
-
*
|
|
6383
|
+
* Retrieves the config items for a specified instance.
|
|
6282
6384
|
*
|
|
6283
6385
|
* @param request - ListConfigItemsRequest
|
|
6284
6386
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6313,7 +6415,7 @@ class Client extends openapi_core_1.default {
|
|
|
6313
6415
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListConfigItemsResponse({}));
|
|
6314
6416
|
}
|
|
6315
6417
|
/**
|
|
6316
|
-
*
|
|
6418
|
+
* Retrieves the config items for a specified instance.
|
|
6317
6419
|
*
|
|
6318
6420
|
* @param request - ListConfigItemsRequest
|
|
6319
6421
|
* @returns ListConfigItemsResponse
|
|
@@ -6323,7 +6425,7 @@ class Client extends openapi_core_1.default {
|
|
|
6323
6425
|
return await this.listConfigItemsWithOptions(request, runtime);
|
|
6324
6426
|
}
|
|
6325
6427
|
/**
|
|
6326
|
-
*
|
|
6428
|
+
* Call ListContactFlows to retrieve the IVR contact flows for a specified instance.
|
|
6327
6429
|
*
|
|
6328
6430
|
* @param request - ListContactFlowsRequest
|
|
6329
6431
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6370,7 +6472,7 @@ class Client extends openapi_core_1.default {
|
|
|
6370
6472
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListContactFlowsResponse({}));
|
|
6371
6473
|
}
|
|
6372
6474
|
/**
|
|
6373
|
-
*
|
|
6475
|
+
* Call ListContactFlows to retrieve the IVR contact flows for a specified instance.
|
|
6374
6476
|
*
|
|
6375
6477
|
* @param request - ListContactFlowsRequest
|
|
6376
6478
|
* @returns ListContactFlowsResponse
|
|
@@ -6380,7 +6482,7 @@ class Client extends openapi_core_1.default {
|
|
|
6380
6482
|
return await this.listContactFlowsWithOptions(request, runtime);
|
|
6381
6483
|
}
|
|
6382
6484
|
/**
|
|
6383
|
-
*
|
|
6485
|
+
* You can invoke ListCustomCallTagging to obtain the list of inbound number marks under a specified instance.
|
|
6384
6486
|
*
|
|
6385
6487
|
* @deprecated OpenAPI ListCustomCallTagging is deprecated, please use CCC::2020-07-01::ListCustomCallTaggings instead.
|
|
6386
6488
|
*
|
|
@@ -6423,7 +6525,7 @@ class Client extends openapi_core_1.default {
|
|
|
6423
6525
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListCustomCallTaggingResponse({}));
|
|
6424
6526
|
}
|
|
6425
6527
|
/**
|
|
6426
|
-
*
|
|
6528
|
+
* You can invoke ListCustomCallTagging to obtain the list of inbound number marks under a specified instance.
|
|
6427
6529
|
*
|
|
6428
6530
|
* @deprecated OpenAPI ListCustomCallTagging is deprecated, please use CCC::2020-07-01::ListCustomCallTaggings instead.
|
|
6429
6531
|
*
|
|
@@ -6436,7 +6538,7 @@ class Client extends openapi_core_1.default {
|
|
|
6436
6538
|
return await this.listCustomCallTaggingWithOptions(request, runtime);
|
|
6437
6539
|
}
|
|
6438
6540
|
/**
|
|
6439
|
-
*
|
|
6541
|
+
* Obtain the device list of a specified agent under a specified instance.
|
|
6440
6542
|
*
|
|
6441
6543
|
* @param request - ListDevicesRequest
|
|
6442
6544
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6468,7 +6570,7 @@ class Client extends openapi_core_1.default {
|
|
|
6468
6570
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListDevicesResponse({}));
|
|
6469
6571
|
}
|
|
6470
6572
|
/**
|
|
6471
|
-
*
|
|
6573
|
+
* Obtain the device list of a specified agent under a specified instance.
|
|
6472
6574
|
*
|
|
6473
6575
|
* @param request - ListDevicesRequest
|
|
6474
6576
|
* @returns ListDevicesResponse
|
|
@@ -6478,7 +6580,7 @@ class Client extends openapi_core_1.default {
|
|
|
6478
6580
|
return await this.listDevicesWithOptions(request, runtime);
|
|
6479
6581
|
}
|
|
6480
6582
|
/**
|
|
6481
|
-
*
|
|
6583
|
+
* Retrieves the list of prohibited outbound call numbers under a specified instance, filtered by specified search conditions.
|
|
6482
6584
|
*
|
|
6483
6585
|
* @param request - ListDoNotCallNumbersRequest
|
|
6484
6586
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6519,7 +6621,7 @@ class Client extends openapi_core_1.default {
|
|
|
6519
6621
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListDoNotCallNumbersResponse({}));
|
|
6520
6622
|
}
|
|
6521
6623
|
/**
|
|
6522
|
-
*
|
|
6624
|
+
* Retrieves the list of prohibited outbound call numbers under a specified instance, filtered by specified search conditions.
|
|
6523
6625
|
*
|
|
6524
6626
|
* @param request - ListDoNotCallNumbersRequest
|
|
6525
6627
|
* @returns ListDoNotCallNumbersResponse
|
|
@@ -6587,7 +6689,7 @@ class Client extends openapi_core_1.default {
|
|
|
6587
6689
|
return await this.listDocumentsWithOptions(request, runtime);
|
|
6588
6690
|
}
|
|
6589
6691
|
/**
|
|
6590
|
-
*
|
|
6692
|
+
* Queries feedback records.
|
|
6591
6693
|
*
|
|
6592
6694
|
* @param request - ListFeedbacksRequest
|
|
6593
6695
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6619,7 +6721,7 @@ class Client extends openapi_core_1.default {
|
|
|
6619
6721
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListFeedbacksResponse({}));
|
|
6620
6722
|
}
|
|
6621
6723
|
/**
|
|
6622
|
-
*
|
|
6724
|
+
* Queries feedback records.
|
|
6623
6725
|
*
|
|
6624
6726
|
* @param request - ListFeedbacksRequest
|
|
6625
6727
|
* @returns ListFeedbacksResponse
|
|
@@ -6629,6 +6731,8 @@ class Client extends openapi_core_1.default {
|
|
|
6629
6731
|
return await this.listFeedbacksWithOptions(request, runtime);
|
|
6630
6732
|
}
|
|
6631
6733
|
/**
|
|
6734
|
+
* You can use ListFlashSmsApplication to obtain third-party flash SMS configuration information.
|
|
6735
|
+
*
|
|
6632
6736
|
* @param request - ListFlashSmsApplicationsRequest
|
|
6633
6737
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
6634
6738
|
* @returns ListFlashSmsApplicationsResponse
|
|
@@ -6668,6 +6772,8 @@ class Client extends openapi_core_1.default {
|
|
|
6668
6772
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListFlashSmsApplicationsResponse({}));
|
|
6669
6773
|
}
|
|
6670
6774
|
/**
|
|
6775
|
+
* You can use ListFlashSmsApplication to obtain third-party flash SMS configuration information.
|
|
6776
|
+
*
|
|
6671
6777
|
* @param request - ListFlashSmsApplicationsRequest
|
|
6672
6778
|
* @returns ListFlashSmsApplicationsResponse
|
|
6673
6779
|
*/
|
|
@@ -6676,6 +6782,8 @@ class Client extends openapi_core_1.default {
|
|
|
6676
6782
|
return await this.listFlashSmsApplicationsWithOptions(request, runtime);
|
|
6677
6783
|
}
|
|
6678
6784
|
/**
|
|
6785
|
+
* Call the ListFlashSmsSettings operation to retrieve the flash SMS configurations for a specified skill group.
|
|
6786
|
+
*
|
|
6679
6787
|
* @param tmpReq - ListFlashSmsSettingsRequest
|
|
6680
6788
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
6681
6789
|
* @returns ListFlashSmsSettingsResponse
|
|
@@ -6720,6 +6828,8 @@ class Client extends openapi_core_1.default {
|
|
|
6720
6828
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListFlashSmsSettingsResponse({}));
|
|
6721
6829
|
}
|
|
6722
6830
|
/**
|
|
6831
|
+
* Call the ListFlashSmsSettings operation to retrieve the flash SMS configurations for a specified skill group.
|
|
6832
|
+
*
|
|
6723
6833
|
* @param request - ListFlashSmsSettingsRequest
|
|
6724
6834
|
* @returns ListFlashSmsSettingsResponse
|
|
6725
6835
|
*/
|
|
@@ -6728,7 +6838,7 @@ class Client extends openapi_core_1.default {
|
|
|
6728
6838
|
return await this.listFlashSmsSettingsWithOptions(request, runtime);
|
|
6729
6839
|
}
|
|
6730
6840
|
/**
|
|
6731
|
-
*
|
|
6841
|
+
* Use ListFlashSmsTemplates to retrieve flash SMS template information.
|
|
6732
6842
|
*
|
|
6733
6843
|
* @param request - ListFlashSmsTemplatesRequest
|
|
6734
6844
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6763,7 +6873,7 @@ class Client extends openapi_core_1.default {
|
|
|
6763
6873
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListFlashSmsTemplatesResponse({}));
|
|
6764
6874
|
}
|
|
6765
6875
|
/**
|
|
6766
|
-
*
|
|
6876
|
+
* Use ListFlashSmsTemplates to retrieve flash SMS template information.
|
|
6767
6877
|
*
|
|
6768
6878
|
* @param request - ListFlashSmsTemplatesRequest
|
|
6769
6879
|
* @returns ListFlashSmsTemplatesResponse
|
|
@@ -6773,7 +6883,7 @@ class Client extends openapi_core_1.default {
|
|
|
6773
6883
|
return await this.listFlashSmsTemplatesWithOptions(request, runtime);
|
|
6774
6884
|
}
|
|
6775
6885
|
/**
|
|
6776
|
-
*
|
|
6886
|
+
* Retrieves the records of group chat messages.
|
|
6777
6887
|
*
|
|
6778
6888
|
* @param request - ListGroupChatMessagesRequest
|
|
6779
6889
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6814,7 +6924,7 @@ class Client extends openapi_core_1.default {
|
|
|
6814
6924
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListGroupChatMessagesResponse({}));
|
|
6815
6925
|
}
|
|
6816
6926
|
/**
|
|
6817
|
-
*
|
|
6927
|
+
* Retrieves the records of group chat messages.
|
|
6818
6928
|
*
|
|
6819
6929
|
* @param request - ListGroupChatMessagesRequest
|
|
6820
6930
|
* @returns ListGroupChatMessagesResponse
|
|
@@ -6824,7 +6934,7 @@ class Client extends openapi_core_1.default {
|
|
|
6824
6934
|
return await this.listGroupChatMessagesWithOptions(request, runtime);
|
|
6825
6935
|
}
|
|
6826
6936
|
/**
|
|
6827
|
-
*
|
|
6937
|
+
* Retrieves historical data reports for one or more agents in a specified instance.
|
|
6828
6938
|
*
|
|
6829
6939
|
* @param request - ListHistoricalAgentReportRequest
|
|
6830
6940
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6876,7 +6986,7 @@ class Client extends openapi_core_1.default {
|
|
|
6876
6986
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListHistoricalAgentReportResponse({}));
|
|
6877
6987
|
}
|
|
6878
6988
|
/**
|
|
6879
|
-
*
|
|
6989
|
+
* Retrieves historical data reports for one or more agents in a specified instance.
|
|
6880
6990
|
*
|
|
6881
6991
|
* @param request - ListHistoricalAgentReportRequest
|
|
6882
6992
|
* @returns ListHistoricalAgentReportResponse
|
|
@@ -6886,7 +6996,7 @@ class Client extends openapi_core_1.default {
|
|
|
6886
6996
|
return await this.listHistoricalAgentReportWithOptions(request, runtime);
|
|
6887
6997
|
}
|
|
6888
6998
|
/**
|
|
6889
|
-
* ListHistoricalAgentSkillGroupReport
|
|
6999
|
+
* You can call ListHistoricalAgentSkillGroupReport to retrieve historical skill group reports for one or more agents in a specified instance.
|
|
6890
7000
|
*
|
|
6891
7001
|
* @param request - ListHistoricalAgentSkillGroupReportRequest
|
|
6892
7002
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6938,7 +7048,7 @@ class Client extends openapi_core_1.default {
|
|
|
6938
7048
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListHistoricalAgentSkillGroupReportResponse({}));
|
|
6939
7049
|
}
|
|
6940
7050
|
/**
|
|
6941
|
-
* ListHistoricalAgentSkillGroupReport
|
|
7051
|
+
* You can call ListHistoricalAgentSkillGroupReport to retrieve historical skill group reports for one or more agents in a specified instance.
|
|
6942
7052
|
*
|
|
6943
7053
|
* @param request - ListHistoricalAgentSkillGroupReportRequest
|
|
6944
7054
|
* @returns ListHistoricalAgentSkillGroupReportResponse
|
|
@@ -6948,7 +7058,7 @@ class Client extends openapi_core_1.default {
|
|
|
6948
7058
|
return await this.listHistoricalAgentSkillGroupReportWithOptions(request, runtime);
|
|
6949
7059
|
}
|
|
6950
7060
|
/**
|
|
6951
|
-
*
|
|
7061
|
+
* You can invoke ListHistoricalSkillGroupReport to obtain historical data reports for one or more skill groups under a specified instance.
|
|
6952
7062
|
*
|
|
6953
7063
|
* @param request - ListHistoricalSkillGroupReportRequest
|
|
6954
7064
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -6997,7 +7107,7 @@ class Client extends openapi_core_1.default {
|
|
|
6997
7107
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListHistoricalSkillGroupReportResponse({}));
|
|
6998
7108
|
}
|
|
6999
7109
|
/**
|
|
7000
|
-
*
|
|
7110
|
+
* You can invoke ListHistoricalSkillGroupReport to obtain historical data reports for one or more skill groups under a specified instance.
|
|
7001
7111
|
*
|
|
7002
7112
|
* @param request - ListHistoricalSkillGroupReportRequest
|
|
7003
7113
|
* @returns ListHistoricalSkillGroupReportResponse
|
|
@@ -7007,7 +7117,10 @@ class Client extends openapi_core_1.default {
|
|
|
7007
7117
|
return await this.listHistoricalSkillGroupReportWithOptions(request, runtime);
|
|
7008
7118
|
}
|
|
7009
7119
|
/**
|
|
7010
|
-
*
|
|
7120
|
+
* Invoke the ListInstances API to obtain the list of Cloud Contact Center instances under the current Alibaba Cloud account.
|
|
7121
|
+
*
|
|
7122
|
+
* @remarks
|
|
7123
|
+
* If a RAM user needs to invoke this API, the RAM user must have the "Manage Cloud Call Center (CCC)" permission (AliyunCCCFullAccess).
|
|
7011
7124
|
*
|
|
7012
7125
|
* @param request - ListInstancesRequest
|
|
7013
7126
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7039,7 +7152,10 @@ class Client extends openapi_core_1.default {
|
|
|
7039
7152
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListInstancesResponse({}));
|
|
7040
7153
|
}
|
|
7041
7154
|
/**
|
|
7042
|
-
*
|
|
7155
|
+
* Invoke the ListInstances API to obtain the list of Cloud Contact Center instances under the current Alibaba Cloud account.
|
|
7156
|
+
*
|
|
7157
|
+
* @remarks
|
|
7158
|
+
* If a RAM user needs to invoke this API, the RAM user must have the "Manage Cloud Call Center (CCC)" permission (AliyunCCCFullAccess).
|
|
7043
7159
|
*
|
|
7044
7160
|
* @param request - ListInstancesRequest
|
|
7045
7161
|
* @returns ListInstancesResponse
|
|
@@ -7049,7 +7165,7 @@ class Client extends openapi_core_1.default {
|
|
|
7049
7165
|
return await this.listInstancesWithOptions(request, runtime);
|
|
7050
7166
|
}
|
|
7051
7167
|
/**
|
|
7052
|
-
*
|
|
7168
|
+
* You can invoke ListInstancesOfUser to obtain the list of Cloud Contact Center instances to which the User belongs.
|
|
7053
7169
|
*
|
|
7054
7170
|
* @param request - ListInstancesOfUserRequest
|
|
7055
7171
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7081,7 +7197,7 @@ class Client extends openapi_core_1.default {
|
|
|
7081
7197
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListInstancesOfUserResponse({}));
|
|
7082
7198
|
}
|
|
7083
7199
|
/**
|
|
7084
|
-
*
|
|
7200
|
+
* You can invoke ListInstancesOfUser to obtain the list of Cloud Contact Center instances to which the User belongs.
|
|
7085
7201
|
*
|
|
7086
7202
|
* @param request - ListInstancesOfUserRequest
|
|
7087
7203
|
* @returns ListInstancesOfUserResponse
|
|
@@ -7091,7 +7207,7 @@ class Client extends openapi_core_1.default {
|
|
|
7091
7207
|
return await this.listInstancesOfUserWithOptions(request, runtime);
|
|
7092
7208
|
}
|
|
7093
7209
|
/**
|
|
7094
|
-
*
|
|
7210
|
+
* You can invoke ListIntervalAgentReport to obtain the segment statistical report of a specified agent under a specified instance.
|
|
7095
7211
|
*
|
|
7096
7212
|
* @param request - ListIntervalAgentReportRequest
|
|
7097
7213
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7135,7 +7251,7 @@ class Client extends openapi_core_1.default {
|
|
|
7135
7251
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListIntervalAgentReportResponse({}));
|
|
7136
7252
|
}
|
|
7137
7253
|
/**
|
|
7138
|
-
*
|
|
7254
|
+
* You can invoke ListIntervalAgentReport to obtain the segment statistical report of a specified agent under a specified instance.
|
|
7139
7255
|
*
|
|
7140
7256
|
* @param request - ListIntervalAgentReportRequest
|
|
7141
7257
|
* @returns ListIntervalAgentReportResponse
|
|
@@ -7145,7 +7261,7 @@ class Client extends openapi_core_1.default {
|
|
|
7145
7261
|
return await this.listIntervalAgentReportWithOptions(request, runtime);
|
|
7146
7262
|
}
|
|
7147
7263
|
/**
|
|
7148
|
-
*
|
|
7264
|
+
* Retrieves the interval-based statistical report for a specified agent in a specified instance.
|
|
7149
7265
|
*
|
|
7150
7266
|
* @param request - ListIntervalAgentSkillGroupReportRequest
|
|
7151
7267
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7171,7 +7287,7 @@ class Client extends openapi_core_1.default {
|
|
|
7171
7287
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListIntervalAgentSkillGroupReportResponse({}));
|
|
7172
7288
|
}
|
|
7173
7289
|
/**
|
|
7174
|
-
*
|
|
7290
|
+
* Retrieves the interval-based statistical report for a specified agent in a specified instance.
|
|
7175
7291
|
*
|
|
7176
7292
|
* @param request - ListIntervalAgentSkillGroupReportRequest
|
|
7177
7293
|
* @returns ListIntervalAgentSkillGroupReportResponse
|
|
@@ -7181,7 +7297,7 @@ class Client extends openapi_core_1.default {
|
|
|
7181
7297
|
return await this.listIntervalAgentSkillGroupReportWithOptions(request, runtime);
|
|
7182
7298
|
}
|
|
7183
7299
|
/**
|
|
7184
|
-
*
|
|
7300
|
+
* You can invoke ListIntervalInstanceReport to obtain the segment statistical report for a specified instance.
|
|
7185
7301
|
*
|
|
7186
7302
|
* @param request - ListIntervalInstanceReportRequest
|
|
7187
7303
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7219,7 +7335,7 @@ class Client extends openapi_core_1.default {
|
|
|
7219
7335
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListIntervalInstanceReportResponse({}));
|
|
7220
7336
|
}
|
|
7221
7337
|
/**
|
|
7222
|
-
*
|
|
7338
|
+
* You can invoke ListIntervalInstanceReport to obtain the segment statistical report for a specified instance.
|
|
7223
7339
|
*
|
|
7224
7340
|
* @param request - ListIntervalInstanceReportRequest
|
|
7225
7341
|
* @returns ListIntervalInstanceReportResponse
|
|
@@ -7229,7 +7345,7 @@ class Client extends openapi_core_1.default {
|
|
|
7229
7345
|
return await this.listIntervalInstanceReportWithOptions(request, runtime);
|
|
7230
7346
|
}
|
|
7231
7347
|
/**
|
|
7232
|
-
*
|
|
7348
|
+
* You can invoke ListIntervalSkillGroupReport to obtain the segment-based statistical report of a specified skill group under a specified instance.
|
|
7233
7349
|
*
|
|
7234
7350
|
* @param request - ListIntervalSkillGroupReportRequest
|
|
7235
7351
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7273,7 +7389,7 @@ class Client extends openapi_core_1.default {
|
|
|
7273
7389
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListIntervalSkillGroupReportResponse({}));
|
|
7274
7390
|
}
|
|
7275
7391
|
/**
|
|
7276
|
-
*
|
|
7392
|
+
* You can invoke ListIntervalSkillGroupReport to obtain the segment-based statistical report of a specified skill group under a specified instance.
|
|
7277
7393
|
*
|
|
7278
7394
|
* @param request - ListIntervalSkillGroupReportRequest
|
|
7279
7395
|
* @returns ListIntervalSkillGroupReportResponse
|
|
@@ -7283,7 +7399,7 @@ class Client extends openapi_core_1.default {
|
|
|
7283
7399
|
return await this.listIntervalSkillGroupReportWithOptions(request, runtime);
|
|
7284
7400
|
}
|
|
7285
7401
|
/**
|
|
7286
|
-
*
|
|
7402
|
+
* Invoke ListIvrTrackingDetails to obtain the IVR tracking details of a specified call under a specified instance.
|
|
7287
7403
|
*
|
|
7288
7404
|
* @param request - ListIvrTrackingDetailsRequest
|
|
7289
7405
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7321,7 +7437,7 @@ class Client extends openapi_core_1.default {
|
|
|
7321
7437
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListIvrTrackingDetailsResponse({}));
|
|
7322
7438
|
}
|
|
7323
7439
|
/**
|
|
7324
|
-
*
|
|
7440
|
+
* Invoke ListIvrTrackingDetails to obtain the IVR tracking details of a specified call under a specified instance.
|
|
7325
7441
|
*
|
|
7326
7442
|
* @param request - ListIvrTrackingDetailsRequest
|
|
7327
7443
|
* @returns ListIvrTrackingDetailsResponse
|
|
@@ -7331,7 +7447,7 @@ class Client extends openapi_core_1.default {
|
|
|
7331
7447
|
return await this.listIvrTrackingDetailsWithOptions(request, runtime);
|
|
7332
7448
|
}
|
|
7333
7449
|
/**
|
|
7334
|
-
* ListLegacyAgentEventLogs
|
|
7450
|
+
* You can invoke ListLegacyAgentEventLogs to obtain the list of 1.0 legacy agent event logs. This API is available only to specific Users, and other Customers are not recommended to invoke it.
|
|
7335
7451
|
*
|
|
7336
7452
|
* @deprecated OpenAPI ListLegacyAgentEventLogs is deprecated, please use CCC::2020-07-01::ListAgentStateLogs instead.
|
|
7337
7453
|
*
|
|
@@ -7377,7 +7493,7 @@ class Client extends openapi_core_1.default {
|
|
|
7377
7493
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListLegacyAgentEventLogsResponse({}));
|
|
7378
7494
|
}
|
|
7379
7495
|
/**
|
|
7380
|
-
* ListLegacyAgentEventLogs
|
|
7496
|
+
* You can invoke ListLegacyAgentEventLogs to obtain the list of 1.0 legacy agent event logs. This API is available only to specific Users, and other Customers are not recommended to invoke it.
|
|
7381
7497
|
*
|
|
7382
7498
|
* @deprecated OpenAPI ListLegacyAgentEventLogs is deprecated, please use CCC::2020-07-01::ListAgentStateLogs instead.
|
|
7383
7499
|
*
|
|
@@ -7390,7 +7506,7 @@ class Client extends openapi_core_1.default {
|
|
|
7390
7506
|
return await this.listLegacyAgentEventLogsWithOptions(request, runtime);
|
|
7391
7507
|
}
|
|
7392
7508
|
/**
|
|
7393
|
-
* ListLegacyAgentStatusLogs
|
|
7509
|
+
* You can invoke ListLegacyAgentStatusLogs to obtain the list of legacy agent status logs for version 1.0. This API is available only to specific Users, and other Customers are not recommended to invoke it.
|
|
7394
7510
|
*
|
|
7395
7511
|
* @deprecated OpenAPI ListLegacyAgentStatusLogs is deprecated, please use CCC::2020-07-01::ListAgentStateLogs instead.
|
|
7396
7512
|
*
|
|
@@ -7436,7 +7552,7 @@ class Client extends openapi_core_1.default {
|
|
|
7436
7552
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListLegacyAgentStatusLogsResponse({}));
|
|
7437
7553
|
}
|
|
7438
7554
|
/**
|
|
7439
|
-
* ListLegacyAgentStatusLogs
|
|
7555
|
+
* You can invoke ListLegacyAgentStatusLogs to obtain the list of legacy agent status logs for version 1.0. This API is available only to specific Users, and other Customers are not recommended to invoke it.
|
|
7440
7556
|
*
|
|
7441
7557
|
* @deprecated OpenAPI ListLegacyAgentStatusLogs is deprecated, please use CCC::2020-07-01::ListAgentStateLogs instead.
|
|
7442
7558
|
*
|
|
@@ -7500,7 +7616,7 @@ class Client extends openapi_core_1.default {
|
|
|
7500
7616
|
return await this.listLegacyAppraiseLogsWithOptions(request, runtime);
|
|
7501
7617
|
}
|
|
7502
7618
|
/**
|
|
7503
|
-
* ListLegacyQueueEventLogs
|
|
7619
|
+
* You can invoke ListLegacyQueueEventLogs to obtain the list of 1.0 legacy queue event logs. This API is available only to specific Users, and other Customers are not recommended to invoke it.
|
|
7504
7620
|
*
|
|
7505
7621
|
* @param request - ListLegacyQueueEventLogsRequest
|
|
7506
7622
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7544,7 +7660,7 @@ class Client extends openapi_core_1.default {
|
|
|
7544
7660
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListLegacyQueueEventLogsResponse({}));
|
|
7545
7661
|
}
|
|
7546
7662
|
/**
|
|
7547
|
-
* ListLegacyQueueEventLogs
|
|
7663
|
+
* You can invoke ListLegacyQueueEventLogs to obtain the list of 1.0 legacy queue event logs. This API is available only to specific Users, and other Customers are not recommended to invoke it.
|
|
7548
7664
|
*
|
|
7549
7665
|
* @param request - ListLegacyQueueEventLogsRequest
|
|
7550
7666
|
* @returns ListLegacyQueueEventLogsResponse
|
|
@@ -7554,7 +7670,7 @@ class Client extends openapi_core_1.default {
|
|
|
7554
7670
|
return await this.listLegacyQueueEventLogsWithOptions(request, runtime);
|
|
7555
7671
|
}
|
|
7556
7672
|
/**
|
|
7557
|
-
*
|
|
7673
|
+
* Call ListMonoRecordings to retrieve single-track recordings for each party in a specified call under a specified instance. During a call, each party has a channel, and each channel generates a combined track recording in WAV format.
|
|
7558
7674
|
*
|
|
7559
7675
|
* @param request - ListMonoRecordingsRequest
|
|
7560
7676
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7592,7 +7708,7 @@ class Client extends openapi_core_1.default {
|
|
|
7592
7708
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListMonoRecordingsResponse({}));
|
|
7593
7709
|
}
|
|
7594
7710
|
/**
|
|
7595
|
-
*
|
|
7711
|
+
* Call ListMonoRecordings to retrieve single-track recordings for each party in a specified call under a specified instance. During a call, each party has a channel, and each channel generates a combined track recording in WAV format.
|
|
7596
7712
|
*
|
|
7597
7713
|
* @param request - ListMonoRecordingsRequest
|
|
7598
7714
|
* @returns ListMonoRecordingsResponse
|
|
@@ -7602,7 +7718,7 @@ class Client extends openapi_core_1.default {
|
|
|
7602
7718
|
return await this.listMonoRecordingsWithOptions(request, runtime);
|
|
7603
7719
|
}
|
|
7604
7720
|
/**
|
|
7605
|
-
*
|
|
7721
|
+
* Call ListMultiChannelRecordings to retrieve the multi-channel recordings for each party in a specified call and instance. Each party has a call channel that corresponds to a multi-channel recording in MKV format.
|
|
7606
7722
|
*
|
|
7607
7723
|
* @param request - ListMultiChannelRecordingsRequest
|
|
7608
7724
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7640,7 +7756,7 @@ class Client extends openapi_core_1.default {
|
|
|
7640
7756
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListMultiChannelRecordingsResponse({}));
|
|
7641
7757
|
}
|
|
7642
7758
|
/**
|
|
7643
|
-
*
|
|
7759
|
+
* Call ListMultiChannelRecordings to retrieve the multi-channel recordings for each party in a specified call and instance. Each party has a call channel that corresponds to a multi-channel recording in MKV format.
|
|
7644
7760
|
*
|
|
7645
7761
|
* @param request - ListMultiChannelRecordingsRequest
|
|
7646
7762
|
* @returns ListMultiChannelRecordingsResponse
|
|
@@ -7650,7 +7766,7 @@ class Client extends openapi_core_1.default {
|
|
|
7650
7766
|
return await this.listMultiChannelRecordingsWithOptions(request, runtime);
|
|
7651
7767
|
}
|
|
7652
7768
|
/**
|
|
7653
|
-
*
|
|
7769
|
+
* Query notification records that were not sent using Message Queue (MQ).
|
|
7654
7770
|
*
|
|
7655
7771
|
* @param request - ListNotificationRecordsRequest
|
|
7656
7772
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7682,7 +7798,7 @@ class Client extends openapi_core_1.default {
|
|
|
7682
7798
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListNotificationRecordsResponse({}));
|
|
7683
7799
|
}
|
|
7684
7800
|
/**
|
|
7685
|
-
*
|
|
7801
|
+
* Query notification records that were not sent using Message Queue (MQ).
|
|
7686
7802
|
*
|
|
7687
7803
|
* @param request - ListNotificationRecordsRequest
|
|
7688
7804
|
* @returns ListNotificationRecordsResponse
|
|
@@ -7692,7 +7808,7 @@ class Client extends openapi_core_1.default {
|
|
|
7692
7808
|
return await this.listNotificationRecordsWithOptions(request, runtime);
|
|
7693
7809
|
}
|
|
7694
7810
|
/**
|
|
7695
|
-
*
|
|
7811
|
+
* `ListOutboundNumbersOfUser` retrieves the outbound numbers for a specified agent in a specified instance.
|
|
7696
7812
|
*
|
|
7697
7813
|
* @param request - ListOutboundNumbersOfUserRequest
|
|
7698
7814
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7733,7 +7849,7 @@ class Client extends openapi_core_1.default {
|
|
|
7733
7849
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListOutboundNumbersOfUserResponse({}));
|
|
7734
7850
|
}
|
|
7735
7851
|
/**
|
|
7736
|
-
*
|
|
7852
|
+
* `ListOutboundNumbersOfUser` retrieves the outbound numbers for a specified agent in a specified instance.
|
|
7737
7853
|
*
|
|
7738
7854
|
* @param request - ListOutboundNumbersOfUserRequest
|
|
7739
7855
|
* @returns ListOutboundNumbersOfUserResponse
|
|
@@ -7743,7 +7859,10 @@ class Client extends openapi_core_1.default {
|
|
|
7743
7859
|
return await this.listOutboundNumbersOfUserWithOptions(request, runtime);
|
|
7744
7860
|
}
|
|
7745
7861
|
/**
|
|
7746
|
-
*
|
|
7862
|
+
* You can invoke ListPersonalNumbersOfUser to obtain the list of personal outbound numbers for a specified agent under a specified instance. You can also use this API to retrieve the list of numbers that can be added as personal outbound numbers for an agent.
|
|
7863
|
+
*
|
|
7864
|
+
* @remarks
|
|
7865
|
+
* Note: If a number is already attached to a skill group, it will not appear in the list of numbers available as personal outbound numbers.
|
|
7747
7866
|
*
|
|
7748
7867
|
* @param request - ListPersonalNumbersOfUserRequest
|
|
7749
7868
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7787,7 +7906,10 @@ class Client extends openapi_core_1.default {
|
|
|
7787
7906
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListPersonalNumbersOfUserResponse({}));
|
|
7788
7907
|
}
|
|
7789
7908
|
/**
|
|
7790
|
-
*
|
|
7909
|
+
* You can invoke ListPersonalNumbersOfUser to obtain the list of personal outbound numbers for a specified agent under a specified instance. You can also use this API to retrieve the list of numbers that can be added as personal outbound numbers for an agent.
|
|
7910
|
+
*
|
|
7911
|
+
* @remarks
|
|
7912
|
+
* Note: If a number is already attached to a skill group, it will not appear in the list of numbers available as personal outbound numbers.
|
|
7791
7913
|
*
|
|
7792
7914
|
* @param request - ListPersonalNumbersOfUserRequest
|
|
7793
7915
|
* @returns ListPersonalNumbersOfUserResponse
|
|
@@ -7797,7 +7919,7 @@ class Client extends openapi_core_1.default {
|
|
|
7797
7919
|
return await this.listPersonalNumbersOfUserWithOptions(request, runtime);
|
|
7798
7920
|
}
|
|
7799
7921
|
/**
|
|
7800
|
-
*
|
|
7922
|
+
* You can invoke ListPhoneNumbers to obtain the phone number list under a specified instance.
|
|
7801
7923
|
*
|
|
7802
7924
|
* @param request - ListPhoneNumbersRequest
|
|
7803
7925
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7841,7 +7963,7 @@ class Client extends openapi_core_1.default {
|
|
|
7841
7963
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListPhoneNumbersResponse({}));
|
|
7842
7964
|
}
|
|
7843
7965
|
/**
|
|
7844
|
-
*
|
|
7966
|
+
* You can invoke ListPhoneNumbers to obtain the phone number list under a specified instance.
|
|
7845
7967
|
*
|
|
7846
7968
|
* @param request - ListPhoneNumbersRequest
|
|
7847
7969
|
* @returns ListPhoneNumbersResponse
|
|
@@ -7851,7 +7973,10 @@ class Client extends openapi_core_1.default {
|
|
|
7851
7973
|
return await this.listPhoneNumbersWithOptions(request, runtime);
|
|
7852
7974
|
}
|
|
7853
7975
|
/**
|
|
7854
|
-
*
|
|
7976
|
+
* You can invoke the ListPhoneNumbersOfSkillGroup API to obtain the list of phone numbers associated with a specified skill group under a specified instance. You can also use this API to query phone numbers that are not currently associated with the skill group but can be associated with it.
|
|
7977
|
+
*
|
|
7978
|
+
* @remarks
|
|
7979
|
+
* Note: If a phone number is already used as a personal outbound number, it will not appear in the list of numbers available for association with a skill group.
|
|
7855
7980
|
*
|
|
7856
7981
|
* @param request - ListPhoneNumbersOfSkillGroupRequest
|
|
7857
7982
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7898,7 +8023,10 @@ class Client extends openapi_core_1.default {
|
|
|
7898
8023
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListPhoneNumbersOfSkillGroupResponse({}));
|
|
7899
8024
|
}
|
|
7900
8025
|
/**
|
|
7901
|
-
*
|
|
8026
|
+
* You can invoke the ListPhoneNumbersOfSkillGroup API to obtain the list of phone numbers associated with a specified skill group under a specified instance. You can also use this API to query phone numbers that are not currently associated with the skill group but can be associated with it.
|
|
8027
|
+
*
|
|
8028
|
+
* @remarks
|
|
8029
|
+
* Note: If a phone number is already used as a personal outbound number, it will not appear in the list of numbers available for association with a skill group.
|
|
7902
8030
|
*
|
|
7903
8031
|
* @param request - ListPhoneNumbersOfSkillGroupRequest
|
|
7904
8032
|
* @returns ListPhoneNumbersOfSkillGroupResponse
|
|
@@ -7908,7 +8036,7 @@ class Client extends openapi_core_1.default {
|
|
|
7908
8036
|
return await this.listPhoneNumbersOfSkillGroupWithOptions(request, runtime);
|
|
7909
8037
|
}
|
|
7910
8038
|
/**
|
|
7911
|
-
*
|
|
8039
|
+
* Invoke ListPrivilegesOfUser to obtain the permissions owned by the current User.
|
|
7912
8040
|
*
|
|
7913
8041
|
* @param request - ListPrivilegesOfUserRequest
|
|
7914
8042
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7937,7 +8065,7 @@ class Client extends openapi_core_1.default {
|
|
|
7937
8065
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListPrivilegesOfUserResponse({}));
|
|
7938
8066
|
}
|
|
7939
8067
|
/**
|
|
7940
|
-
*
|
|
8068
|
+
* Invoke ListPrivilegesOfUser to obtain the permissions owned by the current User.
|
|
7941
8069
|
*
|
|
7942
8070
|
* @param request - ListPrivilegesOfUserRequest
|
|
7943
8071
|
* @returns ListPrivilegesOfUserResponse
|
|
@@ -7947,7 +8075,10 @@ class Client extends openapi_core_1.default {
|
|
|
7947
8075
|
return await this.listPrivilegesOfUserWithOptions(request, runtime);
|
|
7948
8076
|
}
|
|
7949
8077
|
/**
|
|
7950
|
-
*
|
|
8078
|
+
* Lists RAM users that have not been imported into a specified instance.
|
|
8079
|
+
*
|
|
8080
|
+
* @remarks
|
|
8081
|
+
* A Resource Access Management (RAM) user can be imported as an agent into multiple Cloud Contact Center (CCC) instances. However, an agent can be associated with only one RAM account. When you create an agent in a CCC instance, a corresponding RAM account is also created. To avoid creating redundant RAM accounts when you set up a new instance, you can call the ListRamUsers operation to list RAM users that have not been imported into the instance. You can then call the operation that imports RAM users to add them to the new instance. This prevents creating unnecessary RAM accounts and conserves resources.
|
|
7951
8082
|
*
|
|
7952
8083
|
* @param request - ListRamUsersRequest
|
|
7953
8084
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -7985,7 +8116,10 @@ class Client extends openapi_core_1.default {
|
|
|
7985
8116
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListRamUsersResponse({}));
|
|
7986
8117
|
}
|
|
7987
8118
|
/**
|
|
7988
|
-
*
|
|
8119
|
+
* Lists RAM users that have not been imported into a specified instance.
|
|
8120
|
+
*
|
|
8121
|
+
* @remarks
|
|
8122
|
+
* A Resource Access Management (RAM) user can be imported as an agent into multiple Cloud Contact Center (CCC) instances. However, an agent can be associated with only one RAM account. When you create an agent in a CCC instance, a corresponding RAM account is also created. To avoid creating redundant RAM accounts when you set up a new instance, you can call the ListRamUsers operation to list RAM users that have not been imported into the instance. You can then call the operation that imports RAM users to add them to the new instance. This prevents creating unnecessary RAM accounts and conserves resources.
|
|
7989
8123
|
*
|
|
7990
8124
|
* @param request - ListRamUsersRequest
|
|
7991
8125
|
* @returns ListRamUsersResponse
|
|
@@ -7995,7 +8129,7 @@ class Client extends openapi_core_1.default {
|
|
|
7995
8129
|
return await this.listRamUsersWithOptions(request, runtime);
|
|
7996
8130
|
}
|
|
7997
8131
|
/**
|
|
7998
|
-
*
|
|
8132
|
+
* You can invoke ListRealtimeAgentStates to obtain a real-time status data report for one or more specified agents in a specified instance.
|
|
7999
8133
|
*
|
|
8000
8134
|
* @param request - ListRealtimeAgentStatesRequest
|
|
8001
8135
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -8059,7 +8193,7 @@ class Client extends openapi_core_1.default {
|
|
|
8059
8193
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListRealtimeAgentStatesResponse({}));
|
|
8060
8194
|
}
|
|
8061
8195
|
/**
|
|
8062
|
-
*
|
|
8196
|
+
* You can invoke ListRealtimeAgentStates to obtain a real-time status data report for one or more specified agents in a specified instance.
|
|
8063
8197
|
*
|
|
8064
8198
|
* @param request - ListRealtimeAgentStatesRequest
|
|
8065
8199
|
* @returns ListRealtimeAgentStatesResponse
|
|
@@ -8069,7 +8203,7 @@ class Client extends openapi_core_1.default {
|
|
|
8069
8203
|
return await this.listRealtimeAgentStatesWithOptions(request, runtime);
|
|
8070
8204
|
}
|
|
8071
8205
|
/**
|
|
8072
|
-
*
|
|
8206
|
+
* You can invoke ListRealtimeSkillGroupStates to obtain the real-time skill group status report for a specified instance.
|
|
8073
8207
|
*
|
|
8074
8208
|
* @param request - ListRealtimeSkillGroupStatesRequest
|
|
8075
8209
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -8112,7 +8246,7 @@ class Client extends openapi_core_1.default {
|
|
|
8112
8246
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListRealtimeSkillGroupStatesResponse({}));
|
|
8113
8247
|
}
|
|
8114
8248
|
/**
|
|
8115
|
-
*
|
|
8249
|
+
* You can invoke ListRealtimeSkillGroupStates to obtain the real-time skill group status report for a specified instance.
|
|
8116
8250
|
*
|
|
8117
8251
|
* @param request - ListRealtimeSkillGroupStatesRequest
|
|
8118
8252
|
* @returns ListRealtimeSkillGroupStatesResponse
|
|
@@ -8122,7 +8256,7 @@ class Client extends openapi_core_1.default {
|
|
|
8122
8256
|
return await this.listRealtimeSkillGroupStatesWithOptions(request, runtime);
|
|
8123
8257
|
}
|
|
8124
8258
|
/**
|
|
8125
|
-
*
|
|
8259
|
+
* You can invoke ListRecentCallDetailRecords to obtain the list of recent call detail records for agents mapped to the current Resource Access Management (RAM) user under the specified instance.
|
|
8126
8260
|
*
|
|
8127
8261
|
* @param request - ListRecentCallDetailRecordsRequest
|
|
8128
8262
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -8168,7 +8302,7 @@ class Client extends openapi_core_1.default {
|
|
|
8168
8302
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListRecentCallDetailRecordsResponse({}));
|
|
8169
8303
|
}
|
|
8170
8304
|
/**
|
|
8171
|
-
*
|
|
8305
|
+
* You can invoke ListRecentCallDetailRecords to obtain the list of recent call detail records for agents mapped to the current Resource Access Management (RAM) user under the specified instance.
|
|
8172
8306
|
*
|
|
8173
8307
|
* @param request - ListRecentCallDetailRecordsRequest
|
|
8174
8308
|
* @returns ListRecentCallDetailRecordsResponse
|
|
@@ -8178,7 +8312,7 @@ class Client extends openapi_core_1.default {
|
|
|
8178
8312
|
return await this.listRecentCallDetailRecordsWithOptions(request, runtime);
|
|
8179
8313
|
}
|
|
8180
8314
|
/**
|
|
8181
|
-
*
|
|
8315
|
+
* You can invoke ListRoles to obtain all roles under a specified instance.
|
|
8182
8316
|
*
|
|
8183
8317
|
* @param request - ListRolesRequest
|
|
8184
8318
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -8207,7 +8341,7 @@ class Client extends openapi_core_1.default {
|
|
|
8207
8341
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListRolesResponse({}));
|
|
8208
8342
|
}
|
|
8209
8343
|
/**
|
|
8210
|
-
*
|
|
8344
|
+
* You can invoke ListRoles to obtain all roles under a specified instance.
|
|
8211
8345
|
*
|
|
8212
8346
|
* @param request - ListRolesRequest
|
|
8213
8347
|
* @returns ListRolesResponse
|
|
@@ -8217,7 +8351,7 @@ class Client extends openapi_core_1.default {
|
|
|
8217
8351
|
return await this.listRolesWithOptions(request, runtime);
|
|
8218
8352
|
}
|
|
8219
8353
|
/**
|
|
8220
|
-
*
|
|
8354
|
+
* You can invoke the ListSkillgroupStates API to obtain the status list of specified skill groups under a specified instance. This API is only available to specific Users, and other Customers are not recommended to invoke it.
|
|
8221
8355
|
*
|
|
8222
8356
|
* @deprecated OpenAPI ListSkillGroupStates is deprecated, please use CCC::2020-07-01::ListRealtimeSkillGroupStates instead.
|
|
8223
8357
|
*
|
|
@@ -8245,7 +8379,7 @@ class Client extends openapi_core_1.default {
|
|
|
8245
8379
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListSkillGroupStatesResponse({}));
|
|
8246
8380
|
}
|
|
8247
8381
|
/**
|
|
8248
|
-
*
|
|
8382
|
+
* You can invoke the ListSkillgroupStates API to obtain the status list of specified skill groups under a specified instance. This API is only available to specific Users, and other Customers are not recommended to invoke it.
|
|
8249
8383
|
*
|
|
8250
8384
|
* @deprecated OpenAPI ListSkillGroupStates is deprecated, please use CCC::2020-07-01::ListRealtimeSkillGroupStates instead.
|
|
8251
8385
|
*
|
|
@@ -8258,7 +8392,7 @@ class Client extends openapi_core_1.default {
|
|
|
8258
8392
|
return await this.listSkillGroupStatesWithOptions(request, runtime);
|
|
8259
8393
|
}
|
|
8260
8394
|
/**
|
|
8261
|
-
*
|
|
8395
|
+
* The `ListSkillgroupSummaryReportsSinceMidnight` operation retrieves historical summary reports, filtered by specified conditions, for skill groups in a specified instance. The report contains data from 00:00 (midnight) today to the time of the request. This operation is available to specific users only.
|
|
8262
8396
|
*
|
|
8263
8397
|
* @deprecated OpenAPI ListSkillGroupSummaryReportsSinceMidnight is deprecated, please use CCC::2020-07-01::ListHistoricalSkillGroupReport instead.
|
|
8264
8398
|
*
|
|
@@ -8286,7 +8420,7 @@ class Client extends openapi_core_1.default {
|
|
|
8286
8420
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListSkillGroupSummaryReportsSinceMidnightResponse({}));
|
|
8287
8421
|
}
|
|
8288
8422
|
/**
|
|
8289
|
-
*
|
|
8423
|
+
* The `ListSkillgroupSummaryReportsSinceMidnight` operation retrieves historical summary reports, filtered by specified conditions, for skill groups in a specified instance. The report contains data from 00:00 (midnight) today to the time of the request. This operation is available to specific users only.
|
|
8290
8424
|
*
|
|
8291
8425
|
* @deprecated OpenAPI ListSkillGroupSummaryReportsSinceMidnight is deprecated, please use CCC::2020-07-01::ListHistoricalSkillGroupReport instead.
|
|
8292
8426
|
*
|
|
@@ -8299,7 +8433,7 @@ class Client extends openapi_core_1.default {
|
|
|
8299
8433
|
return await this.listSkillGroupSummaryReportsSinceMidnightWithOptions(request, runtime);
|
|
8300
8434
|
}
|
|
8301
8435
|
/**
|
|
8302
|
-
*
|
|
8436
|
+
* You can invoke ListSkillGroups to obtain the list of skill groups under a specified instance.
|
|
8303
8437
|
*
|
|
8304
8438
|
* @param request - ListSkillGroupsRequest
|
|
8305
8439
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -8340,7 +8474,7 @@ class Client extends openapi_core_1.default {
|
|
|
8340
8474
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListSkillGroupsResponse({}));
|
|
8341
8475
|
}
|
|
8342
8476
|
/**
|
|
8343
|
-
*
|
|
8477
|
+
* You can invoke ListSkillGroups to obtain the list of skill groups under a specified instance.
|
|
8344
8478
|
*
|
|
8345
8479
|
* @param request - ListSkillGroupsRequest
|
|
8346
8480
|
* @returns ListSkillGroupsResponse
|
|
@@ -8350,7 +8484,7 @@ class Client extends openapi_core_1.default {
|
|
|
8350
8484
|
return await this.listSkillGroupsWithOptions(request, runtime);
|
|
8351
8485
|
}
|
|
8352
8486
|
/**
|
|
8353
|
-
*
|
|
8487
|
+
* You can use this API to retrieve the list of skill levels for skill groups associated with a specified agent under a specified instance. You can also use this API to query the list of skill groups that the agent can be associated with but is not currently associated with.
|
|
8354
8488
|
*
|
|
8355
8489
|
* @param request - ListSkillLevelsOfUserRequest
|
|
8356
8490
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -8394,7 +8528,7 @@ class Client extends openapi_core_1.default {
|
|
|
8394
8528
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListSkillLevelsOfUserResponse({}));
|
|
8395
8529
|
}
|
|
8396
8530
|
/**
|
|
8397
|
-
*
|
|
8531
|
+
* You can use this API to retrieve the list of skill levels for skill groups associated with a specified agent under a specified instance. You can also use this API to query the list of skill groups that the agent can be associated with but is not currently associated with.
|
|
8398
8532
|
*
|
|
8399
8533
|
* @param request - ListSkillLevelsOfUserRequest
|
|
8400
8534
|
* @returns ListSkillLevelsOfUserResponse
|
|
@@ -8404,7 +8538,7 @@ class Client extends openapi_core_1.default {
|
|
|
8404
8538
|
return await this.listSkillLevelsOfUserWithOptions(request, runtime);
|
|
8405
8539
|
}
|
|
8406
8540
|
/**
|
|
8407
|
-
*
|
|
8541
|
+
* Queries the details of SMS configurations.
|
|
8408
8542
|
*
|
|
8409
8543
|
* @param request - ListSmsMetadataRequest
|
|
8410
8544
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -8442,7 +8576,7 @@ class Client extends openapi_core_1.default {
|
|
|
8442
8576
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListSmsMetadataResponse({}));
|
|
8443
8577
|
}
|
|
8444
8578
|
/**
|
|
8445
|
-
*
|
|
8579
|
+
* Queries the details of SMS configurations.
|
|
8446
8580
|
*
|
|
8447
8581
|
* @param request - ListSmsMetadataRequest
|
|
8448
8582
|
* @returns ListSmsMetadataResponse
|
|
@@ -8490,6 +8624,8 @@ class Client extends openapi_core_1.default {
|
|
|
8490
8624
|
return await this.listTicketTasksWithOptions(request, runtime);
|
|
8491
8625
|
}
|
|
8492
8626
|
/**
|
|
8627
|
+
* Retrieves a list of ticket templates.
|
|
8628
|
+
*
|
|
8493
8629
|
* @param request - ListTicketTemplatesRequest
|
|
8494
8630
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
8495
8631
|
* @returns ListTicketTemplatesResponse
|
|
@@ -8532,6 +8668,8 @@ class Client extends openapi_core_1.default {
|
|
|
8532
8668
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListTicketTemplatesResponse({}));
|
|
8533
8669
|
}
|
|
8534
8670
|
/**
|
|
8671
|
+
* Retrieves a list of ticket templates.
|
|
8672
|
+
*
|
|
8535
8673
|
* @param request - ListTicketTemplatesRequest
|
|
8536
8674
|
* @returns ListTicketTemplatesResponse
|
|
8537
8675
|
*/
|
|
@@ -8540,6 +8678,8 @@ class Client extends openapi_core_1.default {
|
|
|
8540
8678
|
return await this.listTicketTemplatesWithOptions(request, runtime);
|
|
8541
8679
|
}
|
|
8542
8680
|
/**
|
|
8681
|
+
* Retrieves a list of tickets for an instance.
|
|
8682
|
+
*
|
|
8543
8683
|
* @param request - ListTicketsRequest
|
|
8544
8684
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
8545
8685
|
* @returns ListTicketsResponse
|
|
@@ -8609,6 +8749,8 @@ class Client extends openapi_core_1.default {
|
|
|
8609
8749
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListTicketsResponse({}));
|
|
8610
8750
|
}
|
|
8611
8751
|
/**
|
|
8752
|
+
* Retrieves a list of tickets for an instance.
|
|
8753
|
+
*
|
|
8612
8754
|
* @param request - ListTicketsRequest
|
|
8613
8755
|
* @returns ListTicketsResponse
|
|
8614
8756
|
*/
|
|
@@ -8617,7 +8759,7 @@ class Client extends openapi_core_1.default {
|
|
|
8617
8759
|
return await this.listTicketsWithOptions(request, runtime);
|
|
8618
8760
|
}
|
|
8619
8761
|
/**
|
|
8620
|
-
*
|
|
8762
|
+
* You can invoke ListUnassignedNumbers to obtain the list of numbers under your Alibaba Cloud account that have not been assigned to an instance.
|
|
8621
8763
|
*
|
|
8622
8764
|
* @param request - ListUnassignedNumbersRequest
|
|
8623
8765
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -8652,7 +8794,7 @@ class Client extends openapi_core_1.default {
|
|
|
8652
8794
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListUnassignedNumbersResponse({}));
|
|
8653
8795
|
}
|
|
8654
8796
|
/**
|
|
8655
|
-
*
|
|
8797
|
+
* You can invoke ListUnassignedNumbers to obtain the list of numbers under your Alibaba Cloud account that have not been assigned to an instance.
|
|
8656
8798
|
*
|
|
8657
8799
|
* @param request - ListUnassignedNumbersRequest
|
|
8658
8800
|
* @returns ListUnassignedNumbersResponse
|
|
@@ -8662,7 +8804,7 @@ class Client extends openapi_core_1.default {
|
|
|
8662
8804
|
return await this.listUnassignedNumbersWithOptions(request, runtime);
|
|
8663
8805
|
}
|
|
8664
8806
|
/**
|
|
8665
|
-
*
|
|
8807
|
+
* You can invoke the ListUserLevelsOfSkillGroup API to retrieve the list of agent skill levels under a specified skill group in a given instance. You can also use this API to retrieve the list of agents who can be associated with but are not currently associated with the specified skill group.
|
|
8666
8808
|
*
|
|
8667
8809
|
* @param request - ListUserLevelsOfSkillGroupRequest
|
|
8668
8810
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -8706,7 +8848,7 @@ class Client extends openapi_core_1.default {
|
|
|
8706
8848
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListUserLevelsOfSkillGroupResponse({}));
|
|
8707
8849
|
}
|
|
8708
8850
|
/**
|
|
8709
|
-
*
|
|
8851
|
+
* You can invoke the ListUserLevelsOfSkillGroup API to retrieve the list of agent skill levels under a specified skill group in a given instance. You can also use this API to retrieve the list of agents who can be associated with but are not currently associated with the specified skill group.
|
|
8710
8852
|
*
|
|
8711
8853
|
* @param request - ListUserLevelsOfSkillGroupRequest
|
|
8712
8854
|
* @returns ListUserLevelsOfSkillGroupResponse
|
|
@@ -8716,7 +8858,7 @@ class Client extends openapi_core_1.default {
|
|
|
8716
8858
|
return await this.listUserLevelsOfSkillGroupWithOptions(request, runtime);
|
|
8717
8859
|
}
|
|
8718
8860
|
/**
|
|
8719
|
-
*
|
|
8861
|
+
* Invoke ListUsers to obtain the agent list under a specified instance.
|
|
8720
8862
|
*
|
|
8721
8863
|
* @param request - ListUsersRequest
|
|
8722
8864
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -8757,7 +8899,7 @@ class Client extends openapi_core_1.default {
|
|
|
8757
8899
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListUsersResponse({}));
|
|
8758
8900
|
}
|
|
8759
8901
|
/**
|
|
8760
|
-
*
|
|
8902
|
+
* Invoke ListUsers to obtain the agent list under a specified instance.
|
|
8761
8903
|
*
|
|
8762
8904
|
* @param request - ListUsersRequest
|
|
8763
8905
|
* @returns ListUsersResponse
|
|
@@ -8767,7 +8909,7 @@ class Client extends openapi_core_1.default {
|
|
|
8767
8909
|
return await this.listUsersWithOptions(request, runtime);
|
|
8768
8910
|
}
|
|
8769
8911
|
/**
|
|
8770
|
-
* ListVisitorChatMessages
|
|
8912
|
+
* You can use ListVisitorChatMessages to retrieve visitor chat records.
|
|
8771
8913
|
*
|
|
8772
8914
|
* @param request - ListVisitorChatMessagesRequest
|
|
8773
8915
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -8820,7 +8962,7 @@ class Client extends openapi_core_1.default {
|
|
|
8820
8962
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListVisitorChatMessagesResponse({}));
|
|
8821
8963
|
}
|
|
8822
8964
|
/**
|
|
8823
|
-
* ListVisitorChatMessages
|
|
8965
|
+
* You can use ListVisitorChatMessages to retrieve visitor chat records.
|
|
8824
8966
|
*
|
|
8825
8967
|
* @param request - ListVisitorChatMessagesRequest
|
|
8826
8968
|
* @returns ListVisitorChatMessagesResponse
|
|
@@ -8830,7 +8972,7 @@ class Client extends openapi_core_1.default {
|
|
|
8830
8972
|
return await this.listVisitorChatMessagesWithOptions(request, runtime);
|
|
8831
8973
|
}
|
|
8832
8974
|
/**
|
|
8833
|
-
*
|
|
8975
|
+
* You can call the ListVoicemails operation to retrieve a list of voicemails for a specified instance.
|
|
8834
8976
|
*
|
|
8835
8977
|
* @param request - ListVoicemailsRequest
|
|
8836
8978
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -8880,7 +9022,7 @@ class Client extends openapi_core_1.default {
|
|
|
8880
9022
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListVoicemailsResponse({}));
|
|
8881
9023
|
}
|
|
8882
9024
|
/**
|
|
8883
|
-
*
|
|
9025
|
+
* You can call the ListVoicemails operation to retrieve a list of voicemails for a specified instance.
|
|
8884
9026
|
*
|
|
8885
9027
|
* @param request - ListVoicemailsRequest
|
|
8886
9028
|
* @returns ListVoicemailsResponse
|
|
@@ -8890,6 +9032,8 @@ class Client extends openapi_core_1.default {
|
|
|
8890
9032
|
return await this.listVoicemailsWithOptions(request, runtime);
|
|
8891
9033
|
}
|
|
8892
9034
|
/**
|
|
9035
|
+
* The ListWaitingChats operation allows agents to retrieve chats that are waiting in a queue to be assigned or claimed.
|
|
9036
|
+
*
|
|
8893
9037
|
* @param request - ListWaitingChatsRequest
|
|
8894
9038
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
8895
9039
|
* @returns ListWaitingChatsResponse
|
|
@@ -8920,6 +9064,8 @@ class Client extends openapi_core_1.default {
|
|
|
8920
9064
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ListWaitingChatsResponse({}));
|
|
8921
9065
|
}
|
|
8922
9066
|
/**
|
|
9067
|
+
* The ListWaitingChats operation allows agents to retrieve chats that are waiting in a queue to be assigned or claimed.
|
|
9068
|
+
*
|
|
8923
9069
|
* @param request - ListWaitingChatsRequest
|
|
8924
9070
|
* @returns ListWaitingChatsResponse
|
|
8925
9071
|
*/
|
|
@@ -8928,6 +9074,8 @@ class Client extends openapi_core_1.default {
|
|
|
8928
9074
|
return await this.listWaitingChatsWithOptions(request, runtime);
|
|
8929
9075
|
}
|
|
8930
9076
|
/**
|
|
9077
|
+
* You can invoke MakeCall to initiate a call. The callee can be an internal agent or an external customer.
|
|
9078
|
+
*
|
|
8931
9079
|
* @param request - MakeCallRequest
|
|
8932
9080
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
8933
9081
|
* @returns MakeCallResponse
|
|
@@ -8982,6 +9130,8 @@ class Client extends openapi_core_1.default {
|
|
|
8982
9130
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.MakeCallResponse({}));
|
|
8983
9131
|
}
|
|
8984
9132
|
/**
|
|
9133
|
+
* You can invoke MakeCall to initiate a call. The callee can be an internal agent or an external customer.
|
|
9134
|
+
*
|
|
8985
9135
|
* @param request - MakeCallRequest
|
|
8986
9136
|
* @returns MakeCallResponse
|
|
8987
9137
|
*/
|
|
@@ -8990,7 +9140,7 @@ class Client extends openapi_core_1.default {
|
|
|
8990
9140
|
return await this.makeCallWithOptions(request, runtime);
|
|
8991
9141
|
}
|
|
8992
9142
|
/**
|
|
8993
|
-
*
|
|
9143
|
+
* You can invoke ModifyAudioFile to modify the audio file associated with a specified audio resource ID under a given instance. You can update the audio file name, display name, and the OSS key of the audio file.
|
|
8994
9144
|
*
|
|
8995
9145
|
* @param request - ModifyAudioFileRequest
|
|
8996
9146
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9034,7 +9184,7 @@ class Client extends openapi_core_1.default {
|
|
|
9034
9184
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyAudioFileResponse({}));
|
|
9035
9185
|
}
|
|
9036
9186
|
/**
|
|
9037
|
-
*
|
|
9187
|
+
* You can invoke ModifyAudioFile to modify the audio file associated with a specified audio resource ID under a given instance. You can update the audio file name, display name, and the OSS key of the audio file.
|
|
9038
9188
|
*
|
|
9039
9189
|
* @param request - ModifyAudioFileRequest
|
|
9040
9190
|
* @returns ModifyAudioFileResponse
|
|
@@ -9044,7 +9194,7 @@ class Client extends openapi_core_1.default {
|
|
|
9044
9194
|
return await this.modifyAudioFileWithOptions(request, runtime);
|
|
9045
9195
|
}
|
|
9046
9196
|
/**
|
|
9047
|
-
*
|
|
9197
|
+
* Modifies the calling numbers for a batch prediction outbound campaign.
|
|
9048
9198
|
*
|
|
9049
9199
|
* @param tmpReq - ModifyCampaignNumbersRequest
|
|
9050
9200
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9087,7 +9237,7 @@ class Client extends openapi_core_1.default {
|
|
|
9087
9237
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyCampaignNumbersResponse({}));
|
|
9088
9238
|
}
|
|
9089
9239
|
/**
|
|
9090
|
-
*
|
|
9240
|
+
* Modifies the calling numbers for a batch prediction outbound campaign.
|
|
9091
9241
|
*
|
|
9092
9242
|
* @param request - ModifyCampaignNumbersRequest
|
|
9093
9243
|
* @returns ModifyCampaignNumbersResponse
|
|
@@ -9097,7 +9247,7 @@ class Client extends openapi_core_1.default {
|
|
|
9097
9247
|
return await this.modifyCampaignNumbersWithOptions(request, runtime);
|
|
9098
9248
|
}
|
|
9099
9249
|
/**
|
|
9100
|
-
*
|
|
9250
|
+
* You can invoke ModifyCustomCallTagging to modify the description and attached number tags of an inbound number mark for a specified number under a specified instance.
|
|
9101
9251
|
*
|
|
9102
9252
|
* @param request - ModifyCustomCallTaggingRequest
|
|
9103
9253
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9135,7 +9285,7 @@ class Client extends openapi_core_1.default {
|
|
|
9135
9285
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyCustomCallTaggingResponse({}));
|
|
9136
9286
|
}
|
|
9137
9287
|
/**
|
|
9138
|
-
*
|
|
9288
|
+
* You can invoke ModifyCustomCallTagging to modify the description and attached number tags of an inbound number mark for a specified number under a specified instance.
|
|
9139
9289
|
*
|
|
9140
9290
|
* @param request - ModifyCustomCallTaggingRequest
|
|
9141
9291
|
* @returns ModifyCustomCallTaggingResponse
|
|
@@ -9145,7 +9295,7 @@ class Client extends openapi_core_1.default {
|
|
|
9145
9295
|
return await this.modifyCustomCallTaggingWithOptions(request, runtime);
|
|
9146
9296
|
}
|
|
9147
9297
|
/**
|
|
9148
|
-
*
|
|
9298
|
+
* You can invoke ModifyInstance to modify a Cloud Contact Center instance.
|
|
9149
9299
|
*
|
|
9150
9300
|
* @param request - ModifyInstanceRequest
|
|
9151
9301
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9177,7 +9327,7 @@ class Client extends openapi_core_1.default {
|
|
|
9177
9327
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyInstanceResponse({}));
|
|
9178
9328
|
}
|
|
9179
9329
|
/**
|
|
9180
|
-
*
|
|
9330
|
+
* You can invoke ModifyInstance to modify a Cloud Contact Center instance.
|
|
9181
9331
|
*
|
|
9182
9332
|
* @param request - ModifyInstanceRequest
|
|
9183
9333
|
* @returns ModifyInstanceResponse
|
|
@@ -9187,7 +9337,7 @@ class Client extends openapi_core_1.default {
|
|
|
9187
9337
|
return await this.modifyInstanceWithOptions(request, runtime);
|
|
9188
9338
|
}
|
|
9189
9339
|
/**
|
|
9190
|
-
*
|
|
9340
|
+
* You can invoke ModifyPhoneNumber to modify the information of a specified phone number under a specified instance, primarily to update the number\\"s usage and the attached contact flow ID.
|
|
9191
9341
|
*
|
|
9192
9342
|
* @param request - ModifyPhoneNumberRequest
|
|
9193
9343
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9225,7 +9375,7 @@ class Client extends openapi_core_1.default {
|
|
|
9225
9375
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyPhoneNumberResponse({}));
|
|
9226
9376
|
}
|
|
9227
9377
|
/**
|
|
9228
|
-
*
|
|
9378
|
+
* You can invoke ModifyPhoneNumber to modify the information of a specified phone number under a specified instance, primarily to update the number\\"s usage and the attached contact flow ID.
|
|
9229
9379
|
*
|
|
9230
9380
|
* @param request - ModifyPhoneNumberRequest
|
|
9231
9381
|
* @returns ModifyPhoneNumberResponse
|
|
@@ -9235,7 +9385,7 @@ class Client extends openapi_core_1.default {
|
|
|
9235
9385
|
return await this.modifyPhoneNumberWithOptions(request, runtime);
|
|
9236
9386
|
}
|
|
9237
9387
|
/**
|
|
9238
|
-
*
|
|
9388
|
+
* You can invoke ModifySkillGroup to modify the information of a skill group associated with a specified skill group ID under a specified instance, primarily updating the skill group\\"s display name and description.
|
|
9239
9389
|
*
|
|
9240
9390
|
* @param request - ModifySkillGroupRequest
|
|
9241
9391
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9273,7 +9423,7 @@ class Client extends openapi_core_1.default {
|
|
|
9273
9423
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifySkillGroupResponse({}));
|
|
9274
9424
|
}
|
|
9275
9425
|
/**
|
|
9276
|
-
*
|
|
9426
|
+
* You can invoke ModifySkillGroup to modify the information of a skill group associated with a specified skill group ID under a specified instance, primarily updating the skill group\\"s display name and description.
|
|
9277
9427
|
*
|
|
9278
9428
|
* @param request - ModifySkillGroupRequest
|
|
9279
9429
|
* @returns ModifySkillGroupResponse
|
|
@@ -9283,7 +9433,7 @@ class Client extends openapi_core_1.default {
|
|
|
9283
9433
|
return await this.modifySkillGroupWithOptions(request, runtime);
|
|
9284
9434
|
}
|
|
9285
9435
|
/**
|
|
9286
|
-
*
|
|
9436
|
+
* Modify the skill level of a specified agent in one or more skill groups under a specified instance.
|
|
9287
9437
|
*
|
|
9288
9438
|
* @param request - ModifySkillLevelsOfUserRequest
|
|
9289
9439
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9318,7 +9468,7 @@ class Client extends openapi_core_1.default {
|
|
|
9318
9468
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifySkillLevelsOfUserResponse({}));
|
|
9319
9469
|
}
|
|
9320
9470
|
/**
|
|
9321
|
-
*
|
|
9471
|
+
* Modify the skill level of a specified agent in one or more skill groups under a specified instance.
|
|
9322
9472
|
*
|
|
9323
9473
|
* @param request - ModifySkillLevelsOfUserRequest
|
|
9324
9474
|
* @returns ModifySkillLevelsOfUserResponse
|
|
@@ -9328,7 +9478,7 @@ class Client extends openapi_core_1.default {
|
|
|
9328
9478
|
return await this.modifySkillLevelsOfUserWithOptions(request, runtime);
|
|
9329
9479
|
}
|
|
9330
9480
|
/**
|
|
9331
|
-
*
|
|
9481
|
+
* You can invoke ModifyUser to modify the information of a specified agent under a specified instance. You can modify the phone number, work mode, role, and agent ID.
|
|
9332
9482
|
*
|
|
9333
9483
|
* @param request - ModifyUserRequest
|
|
9334
9484
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9384,7 +9534,7 @@ class Client extends openapi_core_1.default {
|
|
|
9384
9534
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyUserResponse({}));
|
|
9385
9535
|
}
|
|
9386
9536
|
/**
|
|
9387
|
-
*
|
|
9537
|
+
* You can invoke ModifyUser to modify the information of a specified agent under a specified instance. You can modify the phone number, work mode, role, and agent ID.
|
|
9388
9538
|
*
|
|
9389
9539
|
* @param request - ModifyUserRequest
|
|
9390
9540
|
* @returns ModifyUserResponse
|
|
@@ -9394,7 +9544,7 @@ class Client extends openapi_core_1.default {
|
|
|
9394
9544
|
return await this.modifyUserWithOptions(request, runtime);
|
|
9395
9545
|
}
|
|
9396
9546
|
/**
|
|
9397
|
-
*
|
|
9547
|
+
* You can invoke ModifyUserLevelsOfSkillGroup to modify the skill levels of one or more agents under a specified skill group in a specified instance.
|
|
9398
9548
|
*
|
|
9399
9549
|
* @param request - ModifyUserLevelsOfSkillGroupRequest
|
|
9400
9550
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9429,7 +9579,7 @@ class Client extends openapi_core_1.default {
|
|
|
9429
9579
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ModifyUserLevelsOfSkillGroupResponse({}));
|
|
9430
9580
|
}
|
|
9431
9581
|
/**
|
|
9432
|
-
*
|
|
9582
|
+
* You can invoke ModifyUserLevelsOfSkillGroup to modify the skill levels of one or more agents under a specified skill group in a specified instance.
|
|
9433
9583
|
*
|
|
9434
9584
|
* @param request - ModifyUserLevelsOfSkillGroupRequest
|
|
9435
9585
|
* @returns ModifyUserLevelsOfSkillGroupResponse
|
|
@@ -9439,7 +9589,7 @@ class Client extends openapi_core_1.default {
|
|
|
9439
9589
|
return await this.modifyUserLevelsOfSkillGroupWithOptions(request, runtime);
|
|
9440
9590
|
}
|
|
9441
9591
|
/**
|
|
9442
|
-
*
|
|
9592
|
+
* You can invoke MonitorCall to listen to a call associated with a specified call ID under a specified instance. The call must be in a state where both the agent and the customer are normally connected, and the agent initiating the listening must have permission to monitor the target agent.
|
|
9443
9593
|
*
|
|
9444
9594
|
* @param request - MonitorCallRequest
|
|
9445
9595
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9480,7 +9630,7 @@ class Client extends openapi_core_1.default {
|
|
|
9480
9630
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.MonitorCallResponse({}));
|
|
9481
9631
|
}
|
|
9482
9632
|
/**
|
|
9483
|
-
*
|
|
9633
|
+
* You can invoke MonitorCall to listen to a call associated with a specified call ID under a specified instance. The call must be in a state where both the agent and the customer are normally connected, and the agent initiating the listening must have permission to monitor the target agent.
|
|
9484
9634
|
*
|
|
9485
9635
|
* @param request - MonitorCallRequest
|
|
9486
9636
|
* @returns MonitorCallResponse
|
|
@@ -9490,7 +9640,7 @@ class Client extends openapi_core_1.default {
|
|
|
9490
9640
|
return await this.monitorCallWithOptions(request, runtime);
|
|
9491
9641
|
}
|
|
9492
9642
|
/**
|
|
9493
|
-
*
|
|
9643
|
+
* You can invoke MuteCall to mute the call associated with a specified call ID under a specified instance. This operation can only be invoked by an agent who is in a talking state, and the agent can only mute themselves. After the agent mutes themselves, the customer will no longer hear the agent\\"s voice.
|
|
9494
9644
|
*
|
|
9495
9645
|
* @param request - MuteCallRequest
|
|
9496
9646
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9531,7 +9681,7 @@ class Client extends openapi_core_1.default {
|
|
|
9531
9681
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.MuteCallResponse({}));
|
|
9532
9682
|
}
|
|
9533
9683
|
/**
|
|
9534
|
-
*
|
|
9684
|
+
* You can invoke MuteCall to mute the call associated with a specified call ID under a specified instance. This operation can only be invoked by an agent who is in a talking state, and the agent can only mute themselves. After the agent mutes themselves, the customer will no longer hear the agent\\"s voice.
|
|
9535
9685
|
*
|
|
9536
9686
|
* @param request - MuteCallRequest
|
|
9537
9687
|
* @returns MuteCallResponse
|
|
@@ -9541,7 +9691,7 @@ class Client extends openapi_core_1.default {
|
|
|
9541
9691
|
return await this.muteCallWithOptions(request, runtime);
|
|
9542
9692
|
}
|
|
9543
9693
|
/**
|
|
9544
|
-
*
|
|
9694
|
+
* Invoke PauseCampaign to pause the predictive outbound calling Activity corresponding to the specified ID under the specified instance.
|
|
9545
9695
|
*
|
|
9546
9696
|
* @param request - PauseCampaignRequest
|
|
9547
9697
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9573,7 +9723,7 @@ class Client extends openapi_core_1.default {
|
|
|
9573
9723
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.PauseCampaignResponse({}));
|
|
9574
9724
|
}
|
|
9575
9725
|
/**
|
|
9576
|
-
*
|
|
9726
|
+
* Invoke PauseCampaign to pause the predictive outbound calling Activity corresponding to the specified ID under the specified instance.
|
|
9577
9727
|
*
|
|
9578
9728
|
* @param request - PauseCampaignRequest
|
|
9579
9729
|
* @returns PauseCampaignResponse
|
|
@@ -9583,7 +9733,7 @@ class Client extends openapi_core_1.default {
|
|
|
9583
9733
|
return await this.pauseCampaignWithOptions(request, runtime);
|
|
9584
9734
|
}
|
|
9585
9735
|
/**
|
|
9586
|
-
*
|
|
9736
|
+
* You can invoke PickOutboundNumbers to select an appropriate caller number based on the provided callee number. The number selection logic is controlled by an Intelligent algorithm.
|
|
9587
9737
|
*
|
|
9588
9738
|
* @param request - PickOutboundNumbersRequest
|
|
9589
9739
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9621,7 +9771,7 @@ class Client extends openapi_core_1.default {
|
|
|
9621
9771
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.PickOutboundNumbersResponse({}));
|
|
9622
9772
|
}
|
|
9623
9773
|
/**
|
|
9624
|
-
*
|
|
9774
|
+
* You can invoke PickOutboundNumbers to select an appropriate caller number based on the provided callee number. The number selection logic is controlled by an Intelligent algorithm.
|
|
9625
9775
|
*
|
|
9626
9776
|
* @param request - PickOutboundNumbersRequest
|
|
9627
9777
|
* @returns PickOutboundNumbersResponse
|
|
@@ -9631,7 +9781,7 @@ class Client extends openapi_core_1.default {
|
|
|
9631
9781
|
return await this.pickOutboundNumbersWithOptions(request, runtime);
|
|
9632
9782
|
}
|
|
9633
9783
|
/**
|
|
9634
|
-
*
|
|
9784
|
+
* Polls the agent status of a specified agent under a specified instance. This operation is typically invoked by the frontend agent Workbench to synchronize agent status.
|
|
9635
9785
|
*
|
|
9636
9786
|
* @param request - PollUserStatusRequest
|
|
9637
9787
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9666,7 +9816,7 @@ class Client extends openapi_core_1.default {
|
|
|
9666
9816
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.PollUserStatusResponse({}));
|
|
9667
9817
|
}
|
|
9668
9818
|
/**
|
|
9669
|
-
*
|
|
9819
|
+
* Polls the agent status of a specified agent under a specified instance. This operation is typically invoked by the frontend agent Workbench to synchronize agent status.
|
|
9670
9820
|
*
|
|
9671
9821
|
* @param request - PollUserStatusRequest
|
|
9672
9822
|
* @returns PollUserStatusResponse
|
|
@@ -9774,7 +9924,7 @@ class Client extends openapi_core_1.default {
|
|
|
9774
9924
|
return await this.processCustomIMCallbackWithOptions(request, runtime);
|
|
9775
9925
|
}
|
|
9776
9926
|
/**
|
|
9777
|
-
*
|
|
9927
|
+
* Publishes a contact flow.
|
|
9778
9928
|
*
|
|
9779
9929
|
* @param request - PublishContactFlowRequest
|
|
9780
9930
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9809,7 +9959,7 @@ class Client extends openapi_core_1.default {
|
|
|
9809
9959
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.PublishContactFlowResponse({}));
|
|
9810
9960
|
}
|
|
9811
9961
|
/**
|
|
9812
|
-
*
|
|
9962
|
+
* Publishes a contact flow.
|
|
9813
9963
|
*
|
|
9814
9964
|
* @param request - PublishContactFlowRequest
|
|
9815
9965
|
* @returns PublishContactFlowResponse
|
|
@@ -9819,7 +9969,7 @@ class Client extends openapi_core_1.default {
|
|
|
9819
9969
|
return await this.publishContactFlowWithOptions(request, runtime);
|
|
9820
9970
|
}
|
|
9821
9971
|
/**
|
|
9822
|
-
*
|
|
9972
|
+
* You can invoke ReadyForService to make a specified agent under a specified instance ready. After becoming ready, the agent enters the idle status.
|
|
9823
9973
|
*
|
|
9824
9974
|
* @param request - ReadyForServiceRequest
|
|
9825
9975
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9857,7 +10007,7 @@ class Client extends openapi_core_1.default {
|
|
|
9857
10007
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ReadyForServiceResponse({}));
|
|
9858
10008
|
}
|
|
9859
10009
|
/**
|
|
9860
|
-
*
|
|
10010
|
+
* You can invoke ReadyForService to make a specified agent under a specified instance ready. After becoming ready, the agent enters the idle status.
|
|
9861
10011
|
*
|
|
9862
10012
|
* @param request - ReadyForServiceRequest
|
|
9863
10013
|
* @returns ReadyForServiceResponse
|
|
@@ -9867,7 +10017,7 @@ class Client extends openapi_core_1.default {
|
|
|
9867
10017
|
return await this.readyForServiceWithOptions(request, runtime);
|
|
9868
10018
|
}
|
|
9869
10019
|
/**
|
|
9870
|
-
*
|
|
10020
|
+
* Redial the number in the desensitized call record
|
|
9871
10021
|
*
|
|
9872
10022
|
* @param request - RedialCallRequest
|
|
9873
10023
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9917,7 +10067,7 @@ class Client extends openapi_core_1.default {
|
|
|
9917
10067
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RedialCallResponse({}));
|
|
9918
10068
|
}
|
|
9919
10069
|
/**
|
|
9920
|
-
*
|
|
10070
|
+
* Redial the number in the desensitized call record
|
|
9921
10071
|
*
|
|
9922
10072
|
* @param request - RedialCallRequest
|
|
9923
10073
|
* @returns RedialCallResponse
|
|
@@ -9927,7 +10077,7 @@ class Client extends openapi_core_1.default {
|
|
|
9927
10077
|
return await this.redialCallWithOptions(request, runtime);
|
|
9928
10078
|
}
|
|
9929
10079
|
/**
|
|
9930
|
-
*
|
|
10080
|
+
* Registers a Session Initiation Protocol (SIP) device with a specified agent in an instance. A SIP device can be a physical SIP phone or a softphone.
|
|
9931
10081
|
*
|
|
9932
10082
|
* @param request - RegisterDeviceRequest
|
|
9933
10083
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -9965,7 +10115,7 @@ class Client extends openapi_core_1.default {
|
|
|
9965
10115
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RegisterDeviceResponse({}));
|
|
9966
10116
|
}
|
|
9967
10117
|
/**
|
|
9968
|
-
*
|
|
10118
|
+
* Registers a Session Initiation Protocol (SIP) device with a specified agent in an instance. A SIP device can be a physical SIP phone or a softphone.
|
|
9969
10119
|
*
|
|
9970
10120
|
* @param request - RegisterDeviceRequest
|
|
9971
10121
|
* @returns RegisterDeviceResponse
|
|
@@ -9975,7 +10125,7 @@ class Client extends openapi_core_1.default {
|
|
|
9975
10125
|
return await this.registerDeviceWithOptions(request, runtime);
|
|
9976
10126
|
}
|
|
9977
10127
|
/**
|
|
9978
|
-
*
|
|
10128
|
+
* Registers one or more SIP devices to specified agents in an instance. A SIP device can be a SIP phone or a SIP softphone.
|
|
9979
10129
|
*
|
|
9980
10130
|
* @param request - RegisterDevicesRequest
|
|
9981
10131
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10013,7 +10163,7 @@ class Client extends openapi_core_1.default {
|
|
|
10013
10163
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RegisterDevicesResponse({}));
|
|
10014
10164
|
}
|
|
10015
10165
|
/**
|
|
10016
|
-
*
|
|
10166
|
+
* Registers one or more SIP devices to specified agents in an instance. A SIP device can be a SIP phone or a SIP softphone.
|
|
10017
10167
|
*
|
|
10018
10168
|
* @param request - RegisterDevicesRequest
|
|
10019
10169
|
* @returns RegisterDevicesResponse
|
|
@@ -10023,6 +10173,8 @@ class Client extends openapi_core_1.default {
|
|
|
10023
10173
|
return await this.registerDevicesWithOptions(request, runtime);
|
|
10024
10174
|
}
|
|
10025
10175
|
/**
|
|
10176
|
+
* Rejects a chat assigned to an agent.
|
|
10177
|
+
*
|
|
10026
10178
|
* @param request - RejectChatRequest
|
|
10027
10179
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
10028
10180
|
* @returns RejectChatResponse
|
|
@@ -10053,6 +10205,8 @@ class Client extends openapi_core_1.default {
|
|
|
10053
10205
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RejectChatResponse({}));
|
|
10054
10206
|
}
|
|
10055
10207
|
/**
|
|
10208
|
+
* Rejects a chat assigned to an agent.
|
|
10209
|
+
*
|
|
10056
10210
|
* @param request - RejectChatRequest
|
|
10057
10211
|
* @returns RejectChatResponse
|
|
10058
10212
|
*/
|
|
@@ -10061,6 +10215,8 @@ class Client extends openapi_core_1.default {
|
|
|
10061
10215
|
return await this.rejectChatWithOptions(request, runtime);
|
|
10062
10216
|
}
|
|
10063
10217
|
/**
|
|
10218
|
+
* Use the RejectTicket operation to reject a ticket. The ticket creator can add information to a rejected ticket and then resubmit it.
|
|
10219
|
+
*
|
|
10064
10220
|
* @param request - RejectTicketRequest
|
|
10065
10221
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
10066
10222
|
* @returns RejectTicketResponse
|
|
@@ -10094,6 +10250,8 @@ class Client extends openapi_core_1.default {
|
|
|
10094
10250
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RejectTicketResponse({}));
|
|
10095
10251
|
}
|
|
10096
10252
|
/**
|
|
10253
|
+
* Use the RejectTicket operation to reject a ticket. The ticket creator can add information to a rejected ticket and then resubmit it.
|
|
10254
|
+
*
|
|
10097
10255
|
* @param request - RejectTicketRequest
|
|
10098
10256
|
* @returns RejectTicketResponse
|
|
10099
10257
|
*/
|
|
@@ -10102,7 +10260,7 @@ class Client extends openapi_core_1.default {
|
|
|
10102
10260
|
return await this.rejectTicketWithOptions(request, runtime);
|
|
10103
10261
|
}
|
|
10104
10262
|
/**
|
|
10105
|
-
*
|
|
10263
|
+
* You can invoke ReleaseCall to hang up the call associated with a specified call ID under a specified instance. The invoker must be an agent and currently in a call.
|
|
10106
10264
|
*
|
|
10107
10265
|
* @param request - ReleaseCallRequest
|
|
10108
10266
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10143,7 +10301,7 @@ class Client extends openapi_core_1.default {
|
|
|
10143
10301
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ReleaseCallResponse({}));
|
|
10144
10302
|
}
|
|
10145
10303
|
/**
|
|
10146
|
-
*
|
|
10304
|
+
* You can invoke ReleaseCall to hang up the call associated with a specified call ID under a specified instance. The invoker must be an agent and currently in a call.
|
|
10147
10305
|
*
|
|
10148
10306
|
* @param request - ReleaseCallRequest
|
|
10149
10307
|
* @returns ReleaseCallResponse
|
|
@@ -10153,6 +10311,8 @@ class Client extends openapi_core_1.default {
|
|
|
10153
10311
|
return await this.releaseCallWithOptions(request, runtime);
|
|
10154
10312
|
}
|
|
10155
10313
|
/**
|
|
10314
|
+
* The ReleaseChat operation ends the current chat.
|
|
10315
|
+
*
|
|
10156
10316
|
* @param request - ReleaseChatRequest
|
|
10157
10317
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
10158
10318
|
* @returns ReleaseChatResponse
|
|
@@ -10192,6 +10352,8 @@ class Client extends openapi_core_1.default {
|
|
|
10192
10352
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ReleaseChatResponse({}));
|
|
10193
10353
|
}
|
|
10194
10354
|
/**
|
|
10355
|
+
* The ReleaseChat operation ends the current chat.
|
|
10356
|
+
*
|
|
10195
10357
|
* @param request - ReleaseChatRequest
|
|
10196
10358
|
* @returns ReleaseChatResponse
|
|
10197
10359
|
*/
|
|
@@ -10200,7 +10362,7 @@ class Client extends openapi_core_1.default {
|
|
|
10200
10362
|
return await this.releaseChatWithOptions(request, runtime);
|
|
10201
10363
|
}
|
|
10202
10364
|
/**
|
|
10203
|
-
*
|
|
10365
|
+
* Removes the blacklist tag from a specified phone number.
|
|
10204
10366
|
*
|
|
10205
10367
|
* @param request - RemoveBlacklistCallTaggingRequest
|
|
10206
10368
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10235,7 +10397,7 @@ class Client extends openapi_core_1.default {
|
|
|
10235
10397
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemoveBlacklistCallTaggingResponse({}));
|
|
10236
10398
|
}
|
|
10237
10399
|
/**
|
|
10238
|
-
*
|
|
10400
|
+
* Removes the blacklist tag from a specified phone number.
|
|
10239
10401
|
*
|
|
10240
10402
|
* @param request - RemoveBlacklistCallTaggingRequest
|
|
10241
10403
|
* @returns RemoveBlacklistCallTaggingResponse
|
|
@@ -10245,7 +10407,7 @@ class Client extends openapi_core_1.default {
|
|
|
10245
10407
|
return await this.removeBlacklistCallTaggingWithOptions(request, runtime);
|
|
10246
10408
|
}
|
|
10247
10409
|
/**
|
|
10248
|
-
*
|
|
10410
|
+
* You can invoke RemoveDoNotCallNumbers to delete one or more Do Not Call number configuration items under a specified instance.
|
|
10249
10411
|
*
|
|
10250
10412
|
* @param request - RemoveDoNotCallNumbersRequest
|
|
10251
10413
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10277,7 +10439,7 @@ class Client extends openapi_core_1.default {
|
|
|
10277
10439
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemoveDoNotCallNumbersResponse({}));
|
|
10278
10440
|
}
|
|
10279
10441
|
/**
|
|
10280
|
-
*
|
|
10442
|
+
* You can invoke RemoveDoNotCallNumbers to delete one or more Do Not Call number configuration items under a specified instance.
|
|
10281
10443
|
*
|
|
10282
10444
|
* @param request - RemoveDoNotCallNumbersRequest
|
|
10283
10445
|
* @returns RemoveDoNotCallNumbersResponse
|
|
@@ -10287,7 +10449,7 @@ class Client extends openapi_core_1.default {
|
|
|
10287
10449
|
return await this.removeDoNotCallNumbersWithOptions(request, runtime);
|
|
10288
10450
|
}
|
|
10289
10451
|
/**
|
|
10290
|
-
*
|
|
10452
|
+
* You can invoke RemovePersonalNumbersFromUser to delete one or more personal outbound numbers associated with a specified agent under a specified instance.
|
|
10291
10453
|
*
|
|
10292
10454
|
* @param request - RemovePersonalNumbersFromUserRequest
|
|
10293
10455
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10322,7 +10484,7 @@ class Client extends openapi_core_1.default {
|
|
|
10322
10484
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemovePersonalNumbersFromUserResponse({}));
|
|
10323
10485
|
}
|
|
10324
10486
|
/**
|
|
10325
|
-
*
|
|
10487
|
+
* You can invoke RemovePersonalNumbersFromUser to delete one or more personal outbound numbers associated with a specified agent under a specified instance.
|
|
10326
10488
|
*
|
|
10327
10489
|
* @param request - RemovePersonalNumbersFromUserRequest
|
|
10328
10490
|
* @returns RemovePersonalNumbersFromUserResponse
|
|
@@ -10332,7 +10494,7 @@ class Client extends openapi_core_1.default {
|
|
|
10332
10494
|
return await this.removePersonalNumbersFromUserWithOptions(request, runtime);
|
|
10333
10495
|
}
|
|
10334
10496
|
/**
|
|
10335
|
-
*
|
|
10497
|
+
* You can invoke RemovePhoneNumberFromSkillGroups to delete the binding relationship between a specified phone number and one or more skill groups under a given instance. This operation removes only the association between the phone number and the skill groups, not the actual phone number itself.
|
|
10336
10498
|
*
|
|
10337
10499
|
* @param request - RemovePhoneNumberFromSkillGroupsRequest
|
|
10338
10500
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10367,7 +10529,7 @@ class Client extends openapi_core_1.default {
|
|
|
10367
10529
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemovePhoneNumberFromSkillGroupsResponse({}));
|
|
10368
10530
|
}
|
|
10369
10531
|
/**
|
|
10370
|
-
*
|
|
10532
|
+
* You can invoke RemovePhoneNumberFromSkillGroups to delete the binding relationship between a specified phone number and one or more skill groups under a given instance. This operation removes only the association between the phone number and the skill groups, not the actual phone number itself.
|
|
10371
10533
|
*
|
|
10372
10534
|
* @param request - RemovePhoneNumberFromSkillGroupsRequest
|
|
10373
10535
|
* @returns RemovePhoneNumberFromSkillGroupsResponse
|
|
@@ -10377,7 +10539,7 @@ class Client extends openapi_core_1.default {
|
|
|
10377
10539
|
return await this.removePhoneNumberFromSkillGroupsWithOptions(request, runtime);
|
|
10378
10540
|
}
|
|
10379
10541
|
/**
|
|
10380
|
-
*
|
|
10542
|
+
* Removes one or more numbers from an instance. This action disassociates the numbers from the instance but does not permanently delete them. It also disassociates all associated resources, such as skill groups, contact flows, and agents.
|
|
10381
10543
|
*
|
|
10382
10544
|
* @param request - RemovePhoneNumbersRequest
|
|
10383
10545
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10412,7 +10574,7 @@ class Client extends openapi_core_1.default {
|
|
|
10412
10574
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemovePhoneNumbersResponse({}));
|
|
10413
10575
|
}
|
|
10414
10576
|
/**
|
|
10415
|
-
*
|
|
10577
|
+
* Removes one or more numbers from an instance. This action disassociates the numbers from the instance but does not permanently delete them. It also disassociates all associated resources, such as skill groups, contact flows, and agents.
|
|
10416
10578
|
*
|
|
10417
10579
|
* @param request - RemovePhoneNumbersRequest
|
|
10418
10580
|
* @returns RemovePhoneNumbersResponse
|
|
@@ -10422,7 +10584,7 @@ class Client extends openapi_core_1.default {
|
|
|
10422
10584
|
return await this.removePhoneNumbersWithOptions(request, runtime);
|
|
10423
10585
|
}
|
|
10424
10586
|
/**
|
|
10425
|
-
*
|
|
10587
|
+
* You can invoke RemovePhoneNumbersFromSkillGroup to delete the association between one or more phone numbers and a specified skill group under a given instance.
|
|
10426
10588
|
*
|
|
10427
10589
|
* @param request - RemovePhoneNumbersFromSkillGroupRequest
|
|
10428
10590
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10457,7 +10619,7 @@ class Client extends openapi_core_1.default {
|
|
|
10457
10619
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemovePhoneNumbersFromSkillGroupResponse({}));
|
|
10458
10620
|
}
|
|
10459
10621
|
/**
|
|
10460
|
-
*
|
|
10622
|
+
* You can invoke RemovePhoneNumbersFromSkillGroup to delete the association between one or more phone numbers and a specified skill group under a given instance.
|
|
10461
10623
|
*
|
|
10462
10624
|
* @param request - RemovePhoneNumbersFromSkillGroupRequest
|
|
10463
10625
|
* @returns RemovePhoneNumbersFromSkillGroupResponse
|
|
@@ -10467,7 +10629,7 @@ class Client extends openapi_core_1.default {
|
|
|
10467
10629
|
return await this.removePhoneNumbersFromSkillGroupWithOptions(request, runtime);
|
|
10468
10630
|
}
|
|
10469
10631
|
/**
|
|
10470
|
-
*
|
|
10632
|
+
* You can invoke RemoveSkillGroupsFromUser to delete the association between one or more skill groups and a specified agent under a specified instance.
|
|
10471
10633
|
*
|
|
10472
10634
|
* @param request - RemoveSkillGroupsFromUserRequest
|
|
10473
10635
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10502,7 +10664,7 @@ class Client extends openapi_core_1.default {
|
|
|
10502
10664
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemoveSkillGroupsFromUserResponse({}));
|
|
10503
10665
|
}
|
|
10504
10666
|
/**
|
|
10505
|
-
*
|
|
10667
|
+
* You can invoke RemoveSkillGroupsFromUser to delete the association between one or more skill groups and a specified agent under a specified instance.
|
|
10506
10668
|
*
|
|
10507
10669
|
* @param request - RemoveSkillGroupsFromUserRequest
|
|
10508
10670
|
* @returns RemoveSkillGroupsFromUserResponse
|
|
@@ -10512,7 +10674,7 @@ class Client extends openapi_core_1.default {
|
|
|
10512
10674
|
return await this.removeSkillGroupsFromUserWithOptions(request, runtime);
|
|
10513
10675
|
}
|
|
10514
10676
|
/**
|
|
10515
|
-
*
|
|
10677
|
+
* You can invoke RemoveUsers to delete one or more agents from a specified instance. This operation only detaches the RAM accounts from the instance and removes the agents mapped to those RAM accounts from the instance. It does not delete the RAM accounts themselves.
|
|
10516
10678
|
*
|
|
10517
10679
|
* @param request - RemoveUsersRequest
|
|
10518
10680
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10553,7 +10715,7 @@ class Client extends openapi_core_1.default {
|
|
|
10553
10715
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemoveUsersResponse({}));
|
|
10554
10716
|
}
|
|
10555
10717
|
/**
|
|
10556
|
-
*
|
|
10718
|
+
* You can invoke RemoveUsers to delete one or more agents from a specified instance. This operation only detaches the RAM accounts from the instance and removes the agents mapped to those RAM accounts from the instance. It does not delete the RAM accounts themselves.
|
|
10557
10719
|
*
|
|
10558
10720
|
* @param request - RemoveUsersRequest
|
|
10559
10721
|
* @returns RemoveUsersResponse
|
|
@@ -10563,7 +10725,7 @@ class Client extends openapi_core_1.default {
|
|
|
10563
10725
|
return await this.removeUsersWithOptions(request, runtime);
|
|
10564
10726
|
}
|
|
10565
10727
|
/**
|
|
10566
|
-
*
|
|
10728
|
+
* You can invoke RemoveUsersFromSkillGroup to delete the association between one or more agents and a specified skill group under a specified instance. This operation only removes the association between the skill group and the agents and does not delete the agents themselves.
|
|
10567
10729
|
*
|
|
10568
10730
|
* @param request - RemoveUsersFromSkillGroupRequest
|
|
10569
10731
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10598,7 +10760,7 @@ class Client extends openapi_core_1.default {
|
|
|
10598
10760
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RemoveUsersFromSkillGroupResponse({}));
|
|
10599
10761
|
}
|
|
10600
10762
|
/**
|
|
10601
|
-
*
|
|
10763
|
+
* You can invoke RemoveUsersFromSkillGroup to delete the association between one or more agents and a specified skill group under a specified instance. This operation only removes the association between the skill group and the agents and does not delete the agents themselves.
|
|
10602
10764
|
*
|
|
10603
10765
|
* @param request - RemoveUsersFromSkillGroupRequest
|
|
10604
10766
|
* @returns RemoveUsersFromSkillGroupResponse
|
|
@@ -10608,7 +10770,7 @@ class Client extends openapi_core_1.default {
|
|
|
10608
10770
|
return await this.removeUsersFromSkillGroupWithOptions(request, runtime);
|
|
10609
10771
|
}
|
|
10610
10772
|
/**
|
|
10611
|
-
*
|
|
10773
|
+
* Resets the state of a specific agent in a specific instance.
|
|
10612
10774
|
*
|
|
10613
10775
|
* @param request - ResetAgentStateRequest
|
|
10614
10776
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10643,7 +10805,7 @@ class Client extends openapi_core_1.default {
|
|
|
10643
10805
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ResetAgentStateResponse({}));
|
|
10644
10806
|
}
|
|
10645
10807
|
/**
|
|
10646
|
-
*
|
|
10808
|
+
* Resets the state of a specific agent in a specific instance.
|
|
10647
10809
|
*
|
|
10648
10810
|
* @param request - ResetAgentStateRequest
|
|
10649
10811
|
* @returns ResetAgentStateResponse
|
|
@@ -10653,7 +10815,7 @@ class Client extends openapi_core_1.default {
|
|
|
10653
10815
|
return await this.resetAgentStateWithOptions(request, runtime);
|
|
10654
10816
|
}
|
|
10655
10817
|
/**
|
|
10656
|
-
*
|
|
10818
|
+
* Invoke ResetUserPassword to reset the logon password of a specified agent under a specified instance. In practice, agents do not have logon passwords; this operation actually modifies the logon password of the RAM account associated with the agent. This is typically used in scenarios where a customer service representative forgets the logon password of their RAM account.
|
|
10657
10819
|
*
|
|
10658
10820
|
* @param request - ResetUserPasswordRequest
|
|
10659
10821
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10688,7 +10850,7 @@ class Client extends openapi_core_1.default {
|
|
|
10688
10850
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ResetUserPasswordResponse({}));
|
|
10689
10851
|
}
|
|
10690
10852
|
/**
|
|
10691
|
-
*
|
|
10853
|
+
* Invoke ResetUserPassword to reset the logon password of a specified agent under a specified instance. In practice, agents do not have logon passwords; this operation actually modifies the logon password of the RAM account associated with the agent. This is typically used in scenarios where a customer service representative forgets the logon password of their RAM account.
|
|
10692
10854
|
*
|
|
10693
10855
|
* @param request - ResetUserPasswordRequest
|
|
10694
10856
|
* @returns ResetUserPasswordResponse
|
|
@@ -10698,7 +10860,7 @@ class Client extends openapi_core_1.default {
|
|
|
10698
10860
|
return await this.resetUserPasswordWithOptions(request, runtime);
|
|
10699
10861
|
}
|
|
10700
10862
|
/**
|
|
10701
|
-
*
|
|
10863
|
+
* Restores call recordings for the specified instance.
|
|
10702
10864
|
*
|
|
10703
10865
|
* @param request - RestoreArchivedRecordingsRequest
|
|
10704
10866
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10730,7 +10892,7 @@ class Client extends openapi_core_1.default {
|
|
|
10730
10892
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RestoreArchivedRecordingsResponse({}));
|
|
10731
10893
|
}
|
|
10732
10894
|
/**
|
|
10733
|
-
*
|
|
10895
|
+
* Restores call recordings for the specified instance.
|
|
10734
10896
|
*
|
|
10735
10897
|
* @param request - RestoreArchivedRecordingsRequest
|
|
10736
10898
|
* @returns RestoreArchivedRecordingsResponse
|
|
@@ -10740,6 +10902,8 @@ class Client extends openapi_core_1.default {
|
|
|
10740
10902
|
return await this.restoreArchivedRecordingsWithOptions(request, runtime);
|
|
10741
10903
|
}
|
|
10742
10904
|
/**
|
|
10905
|
+
* You can use the ResubmitTicket API to resubmit a rejected or returned ticket.
|
|
10906
|
+
*
|
|
10743
10907
|
* @param request - ResubmitTicketRequest
|
|
10744
10908
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
10745
10909
|
* @returns ResubmitTicketResponse
|
|
@@ -10773,6 +10937,8 @@ class Client extends openapi_core_1.default {
|
|
|
10773
10937
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ResubmitTicketResponse({}));
|
|
10774
10938
|
}
|
|
10775
10939
|
/**
|
|
10940
|
+
* You can use the ResubmitTicket API to resubmit a rejected or returned ticket.
|
|
10941
|
+
*
|
|
10776
10942
|
* @param request - ResubmitTicketRequest
|
|
10777
10943
|
* @returns ResubmitTicketResponse
|
|
10778
10944
|
*/
|
|
@@ -10781,7 +10947,7 @@ class Client extends openapi_core_1.default {
|
|
|
10781
10947
|
return await this.resubmitTicketWithOptions(request, runtime);
|
|
10782
10948
|
}
|
|
10783
10949
|
/**
|
|
10784
|
-
*
|
|
10950
|
+
* Invoke ResumeCampaign to recover the predictive outbound calling Activity corresponding to the specified ID under the specified instance.
|
|
10785
10951
|
*
|
|
10786
10952
|
* @param request - ResumeCampaignRequest
|
|
10787
10953
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10813,7 +10979,7 @@ class Client extends openapi_core_1.default {
|
|
|
10813
10979
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.ResumeCampaignResponse({}));
|
|
10814
10980
|
}
|
|
10815
10981
|
/**
|
|
10816
|
-
*
|
|
10982
|
+
* Invoke ResumeCampaign to recover the predictive outbound calling Activity corresponding to the specified ID under the specified instance.
|
|
10817
10983
|
*
|
|
10818
10984
|
* @param request - ResumeCampaignRequest
|
|
10819
10985
|
* @returns ResumeCampaignResponse
|
|
@@ -10823,7 +10989,7 @@ class Client extends openapi_core_1.default {
|
|
|
10823
10989
|
return await this.resumeCampaignWithOptions(request, runtime);
|
|
10824
10990
|
}
|
|
10825
10991
|
/**
|
|
10826
|
-
*
|
|
10992
|
+
* You can invoke RetrieveCall to retrieve a call associated with a specified call ID under a specified instance. The call must be on hold for the retrieve operation to be performed.
|
|
10827
10993
|
*
|
|
10828
10994
|
* @param request - RetrieveCallRequest
|
|
10829
10995
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10864,7 +11030,7 @@ class Client extends openapi_core_1.default {
|
|
|
10864
11030
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.RetrieveCallResponse({}));
|
|
10865
11031
|
}
|
|
10866
11032
|
/**
|
|
10867
|
-
*
|
|
11033
|
+
* You can invoke RetrieveCall to retrieve a call associated with a specified call ID under a specified instance. The call must be on hold for the retrieve operation to be performed.
|
|
10868
11034
|
*
|
|
10869
11035
|
* @param request - RetrieveCallRequest
|
|
10870
11036
|
* @returns RetrieveCallResponse
|
|
@@ -10921,7 +11087,7 @@ class Client extends openapi_core_1.default {
|
|
|
10921
11087
|
return await this.saveDocumentWithOptions(request, runtime);
|
|
10922
11088
|
}
|
|
10923
11089
|
/**
|
|
10924
|
-
*
|
|
11090
|
+
* Invoke SaveRTCStatsV2 to report Web Real-Time Communication (WebRTC) voice transmission statistics information from the agent side. This API is not relevant for regular customers.
|
|
10925
11091
|
*
|
|
10926
11092
|
* @param request - SaveRTCStatsV2Request
|
|
10927
11093
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -10965,7 +11131,7 @@ class Client extends openapi_core_1.default {
|
|
|
10965
11131
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.SaveRTCStatsV2Response({}));
|
|
10966
11132
|
}
|
|
10967
11133
|
/**
|
|
10968
|
-
*
|
|
11134
|
+
* Invoke SaveRTCStatsV2 to report Web Real-Time Communication (WebRTC) voice transmission statistics information from the agent side. This API is not relevant for regular customers.
|
|
10969
11135
|
*
|
|
10970
11136
|
* @param request - SaveRTCStatsV2Request
|
|
10971
11137
|
* @returns SaveRTCStatsV2Response
|
|
@@ -10975,7 +11141,7 @@ class Client extends openapi_core_1.default {
|
|
|
10975
11141
|
return await this.saveRTCStatsV2WithOptions(request, runtime);
|
|
10976
11142
|
}
|
|
10977
11143
|
/**
|
|
10978
|
-
*
|
|
11144
|
+
* Invoke the SaveTerminalLog API to report agent-side log information. Regular customers do not need to be concerned with this API.
|
|
10979
11145
|
*
|
|
10980
11146
|
* @param request - SaveTerminalLogRequest
|
|
10981
11147
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11028,7 +11194,7 @@ class Client extends openapi_core_1.default {
|
|
|
11028
11194
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.SaveTerminalLogResponse({}));
|
|
11029
11195
|
}
|
|
11030
11196
|
/**
|
|
11031
|
-
*
|
|
11197
|
+
* Invoke the SaveTerminalLog API to report agent-side log information. Regular customers do not need to be concerned with this API.
|
|
11032
11198
|
*
|
|
11033
11199
|
* @param request - SaveTerminalLogRequest
|
|
11034
11200
|
* @returns SaveTerminalLogResponse
|
|
@@ -11038,7 +11204,7 @@ class Client extends openapi_core_1.default {
|
|
|
11038
11204
|
return await this.saveTerminalLogWithOptions(request, runtime);
|
|
11039
11205
|
}
|
|
11040
11206
|
/**
|
|
11041
|
-
*
|
|
11207
|
+
* Invoke the SaveWebRTCStats API to report Web Real-Time Communication (WebRTC) voice transmission statistics information from the agent side. Regular customers do not need to concern themselves with this API.
|
|
11042
11208
|
*
|
|
11043
11209
|
* @param request - SaveWebRTCStatsRequest
|
|
11044
11210
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11082,7 +11248,7 @@ class Client extends openapi_core_1.default {
|
|
|
11082
11248
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.SaveWebRTCStatsResponse({}));
|
|
11083
11249
|
}
|
|
11084
11250
|
/**
|
|
11085
|
-
*
|
|
11251
|
+
* Invoke the SaveWebRTCStats API to report Web Real-Time Communication (WebRTC) voice transmission statistics information from the agent side. Regular customers do not need to concern themselves with this API.
|
|
11086
11252
|
*
|
|
11087
11253
|
* @param request - SaveWebRTCStatsRequest
|
|
11088
11254
|
* @returns SaveWebRTCStatsResponse
|
|
@@ -11092,7 +11258,7 @@ class Client extends openapi_core_1.default {
|
|
|
11092
11258
|
return await this.saveWebRTCStatsWithOptions(request, runtime);
|
|
11093
11259
|
}
|
|
11094
11260
|
/**
|
|
11095
|
-
*
|
|
11261
|
+
* Invoke the SaveWebRtcInfo API to report WebRTC call status information from the agent side, including call quality monitoring data, for backend statistics and monitoring. Customers do not need to concern themselves with this API.
|
|
11096
11262
|
*
|
|
11097
11263
|
* @param request - SaveWebRtcInfoRequest
|
|
11098
11264
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11133,7 +11299,7 @@ class Client extends openapi_core_1.default {
|
|
|
11133
11299
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.SaveWebRtcInfoResponse({}));
|
|
11134
11300
|
}
|
|
11135
11301
|
/**
|
|
11136
|
-
*
|
|
11302
|
+
* Invoke the SaveWebRtcInfo API to report WebRTC call status information from the agent side, including call quality monitoring data, for backend statistics and monitoring. Customers do not need to concern themselves with this API.
|
|
11137
11303
|
*
|
|
11138
11304
|
* @param request - SaveWebRtcInfoRequest
|
|
11139
11305
|
* @returns SaveWebRtcInfoResponse
|
|
@@ -11143,7 +11309,7 @@ class Client extends openapi_core_1.default {
|
|
|
11143
11309
|
return await this.saveWebRtcInfoWithOptions(request, runtime);
|
|
11144
11310
|
}
|
|
11145
11311
|
/**
|
|
11146
|
-
*
|
|
11312
|
+
* You can invoke SendDtmfSignaling to send DTMF keypress information during a call.
|
|
11147
11313
|
*
|
|
11148
11314
|
* @param request - SendDtmfSignalingRequest
|
|
11149
11315
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11187,7 +11353,7 @@ class Client extends openapi_core_1.default {
|
|
|
11187
11353
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.SendDtmfSignalingResponse({}));
|
|
11188
11354
|
}
|
|
11189
11355
|
/**
|
|
11190
|
-
*
|
|
11356
|
+
* You can invoke SendDtmfSignaling to send DTMF keypress information during a call.
|
|
11191
11357
|
*
|
|
11192
11358
|
* @param request - SendDtmfSignalingRequest
|
|
11193
11359
|
* @returns SendDtmfSignalingResponse
|
|
@@ -11248,7 +11414,7 @@ class Client extends openapi_core_1.default {
|
|
|
11248
11414
|
return await this.sendNotificationWithOptions(request, runtime);
|
|
11249
11415
|
}
|
|
11250
11416
|
/**
|
|
11251
|
-
*
|
|
11417
|
+
* You can invoke SignInGroup to sign an agent into a specified skill group under a specified instance, which is the operation for publishing the agent online.
|
|
11252
11418
|
*
|
|
11253
11419
|
* @param request - SignInGroupRequest
|
|
11254
11420
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11292,7 +11458,7 @@ class Client extends openapi_core_1.default {
|
|
|
11292
11458
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.SignInGroupResponse({}));
|
|
11293
11459
|
}
|
|
11294
11460
|
/**
|
|
11295
|
-
*
|
|
11461
|
+
* You can invoke SignInGroup to sign an agent into a specified skill group under a specified instance, which is the operation for publishing the agent online.
|
|
11296
11462
|
*
|
|
11297
11463
|
* @param request - SignInGroupRequest
|
|
11298
11464
|
* @returns SignInGroupResponse
|
|
@@ -11302,7 +11468,7 @@ class Client extends openapi_core_1.default {
|
|
|
11302
11468
|
return await this.signInGroupWithOptions(request, runtime);
|
|
11303
11469
|
}
|
|
11304
11470
|
/**
|
|
11305
|
-
*
|
|
11471
|
+
* You can call SignOutGroup to check out an agent from the skill group they are currently signed into, which is equivalent to performing an unpublish operation for the agent.
|
|
11306
11472
|
*
|
|
11307
11473
|
* @param request - SignOutGroupRequest
|
|
11308
11474
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11337,7 +11503,7 @@ class Client extends openapi_core_1.default {
|
|
|
11337
11503
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.SignOutGroupResponse({}));
|
|
11338
11504
|
}
|
|
11339
11505
|
/**
|
|
11340
|
-
*
|
|
11506
|
+
* You can call SignOutGroup to check out an agent from the skill group they are currently signed into, which is equivalent to performing an unpublish operation for the agent.
|
|
11341
11507
|
*
|
|
11342
11508
|
* @param request - SignOutGroupRequest
|
|
11343
11509
|
* @returns SignOutGroupResponse
|
|
@@ -11347,7 +11513,10 @@ class Client extends openapi_core_1.default {
|
|
|
11347
11513
|
return await this.signOutGroupWithOptions(request, runtime);
|
|
11348
11514
|
}
|
|
11349
11515
|
/**
|
|
11350
|
-
*
|
|
11516
|
+
* You can invoke StartBack2BackCall to initiate a back-to-back call.
|
|
11517
|
+
*
|
|
11518
|
+
* @remarks
|
|
11519
|
+
* A back-to-back call differs from a traditional two-party call in that the caller does not directly call the callee. Instead, a Back-to-Back Agent is used. The Back-to-Back Agent first calls the caller, and after the connection is established, it calls the callee and then joins both parties into a single conference. In this mode, because all message streams of each call pass through the Back-to-Back Agent, the service provider (SP) can offer value-added services such as call timing, call recording, and number masking.
|
|
11351
11520
|
*
|
|
11352
11521
|
* @param request - StartBack2BackCallRequest
|
|
11353
11522
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11394,7 +11563,10 @@ class Client extends openapi_core_1.default {
|
|
|
11394
11563
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.StartBack2BackCallResponse({}));
|
|
11395
11564
|
}
|
|
11396
11565
|
/**
|
|
11397
|
-
*
|
|
11566
|
+
* You can invoke StartBack2BackCall to initiate a back-to-back call.
|
|
11567
|
+
*
|
|
11568
|
+
* @remarks
|
|
11569
|
+
* A back-to-back call differs from a traditional two-party call in that the caller does not directly call the callee. Instead, a Back-to-Back Agent is used. The Back-to-Back Agent first calls the caller, and after the connection is established, it calls the callee and then joins both parties into a single conference. In this mode, because all message streams of each call pass through the Back-to-Back Agent, the service provider (SP) can offer value-added services such as call timing, call recording, and number masking.
|
|
11398
11570
|
*
|
|
11399
11571
|
* @param request - StartBack2BackCallRequest
|
|
11400
11572
|
* @returns StartBack2BackCallResponse
|
|
@@ -11404,6 +11576,8 @@ class Client extends openapi_core_1.default {
|
|
|
11404
11576
|
return await this.startBack2BackCallWithOptions(request, runtime);
|
|
11405
11577
|
}
|
|
11406
11578
|
/**
|
|
11579
|
+
* Starts a chat session.
|
|
11580
|
+
*
|
|
11407
11581
|
* @param tmpReq - StartChatRequest
|
|
11408
11582
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
11409
11583
|
* @returns StartChatResponse
|
|
@@ -11445,6 +11619,8 @@ class Client extends openapi_core_1.default {
|
|
|
11445
11619
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.StartChatResponse({}));
|
|
11446
11620
|
}
|
|
11447
11621
|
/**
|
|
11622
|
+
* Starts a chat session.
|
|
11623
|
+
*
|
|
11448
11624
|
* @param request - StartChatRequest
|
|
11449
11625
|
* @returns StartChatResponse
|
|
11450
11626
|
*/
|
|
@@ -11453,7 +11629,7 @@ class Client extends openapi_core_1.default {
|
|
|
11453
11629
|
return await this.startChatWithOptions(request, runtime);
|
|
11454
11630
|
}
|
|
11455
11631
|
/**
|
|
11456
|
-
*
|
|
11632
|
+
* You can invoke StartConference to initiate a conference.
|
|
11457
11633
|
*
|
|
11458
11634
|
* @param request - StartConferenceRequest
|
|
11459
11635
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11494,7 +11670,7 @@ class Client extends openapi_core_1.default {
|
|
|
11494
11670
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.StartConferenceResponse({}));
|
|
11495
11671
|
}
|
|
11496
11672
|
/**
|
|
11497
|
-
*
|
|
11673
|
+
* You can invoke StartConference to initiate a conference.
|
|
11498
11674
|
*
|
|
11499
11675
|
* @param request - StartConferenceRequest
|
|
11500
11676
|
* @returns StartConferenceResponse
|
|
@@ -11504,7 +11680,7 @@ class Client extends openapi_core_1.default {
|
|
|
11504
11680
|
return await this.startConferenceWithOptions(request, runtime);
|
|
11505
11681
|
}
|
|
11506
11682
|
/**
|
|
11507
|
-
*
|
|
11683
|
+
* Start editing a contact flow and generate a draft version.
|
|
11508
11684
|
*
|
|
11509
11685
|
* @param request - StartEditContactFlowRequest
|
|
11510
11686
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11536,7 +11712,7 @@ class Client extends openapi_core_1.default {
|
|
|
11536
11712
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.StartEditContactFlowResponse({}));
|
|
11537
11713
|
}
|
|
11538
11714
|
/**
|
|
11539
|
-
*
|
|
11715
|
+
* Start editing a contact flow and generate a draft version.
|
|
11540
11716
|
*
|
|
11541
11717
|
* @param request - StartEditContactFlowRequest
|
|
11542
11718
|
* @returns StartEditContactFlowResponse
|
|
@@ -11546,7 +11722,12 @@ class Client extends openapi_core_1.default {
|
|
|
11546
11722
|
return await this.startEditContactFlowWithOptions(request, runtime);
|
|
11547
11723
|
}
|
|
11548
11724
|
/**
|
|
11549
|
-
*
|
|
11725
|
+
* Invoke StartPredictiveCall to initiate predictive outbound calling.
|
|
11726
|
+
*
|
|
11727
|
+
* @remarks
|
|
11728
|
+
* In addition to supporting agents initiating outbound calls from the agent Workbench, Cloud Call Center also enables your Operational System backend to initiate outbound calls and transfer the call to an agent after it is answered. This allows you to seamlessly embed Cloud Call Center features into your Business Process.
|
|
11729
|
+
* For example, your Customer can enter their phone number on your WeChat Official Account and click a button to inquire about a product. Your backend system then invokes this API to call the Customer’s Phone. After the call is connected, the system plays back the message: “We have received your inquiry about our product via the Official Account. We are now connecting you to an advisor. Please wait.” The call is then transferred to an appropriate agent.
|
|
11730
|
+
* Compared with the DialEX API in version 1.0, this API offers greater flexibility in configuration. In addition to customizing the IVR for transfer-in, you can also pass custom parameters, which can be played back by voice within the IVR to support notification scenarios.
|
|
11550
11731
|
*
|
|
11551
11732
|
* @param request - StartPredictiveCallRequest
|
|
11552
11733
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11599,7 +11780,12 @@ class Client extends openapi_core_1.default {
|
|
|
11599
11780
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.StartPredictiveCallResponse({}));
|
|
11600
11781
|
}
|
|
11601
11782
|
/**
|
|
11602
|
-
*
|
|
11783
|
+
* Invoke StartPredictiveCall to initiate predictive outbound calling.
|
|
11784
|
+
*
|
|
11785
|
+
* @remarks
|
|
11786
|
+
* In addition to supporting agents initiating outbound calls from the agent Workbench, Cloud Call Center also enables your Operational System backend to initiate outbound calls and transfer the call to an agent after it is answered. This allows you to seamlessly embed Cloud Call Center features into your Business Process.
|
|
11787
|
+
* For example, your Customer can enter their phone number on your WeChat Official Account and click a button to inquire about a product. Your backend system then invokes this API to call the Customer’s Phone. After the call is connected, the system plays back the message: “We have received your inquiry about our product via the Official Account. We are now connecting you to an advisor. Please wait.” The call is then transferred to an appropriate agent.
|
|
11788
|
+
* Compared with the DialEX API in version 1.0, this API offers greater flexibility in configuration. In addition to customizing the IVR for transfer-in, you can also pass custom parameters, which can be played back by voice within the IVR to support notification scenarios.
|
|
11603
11789
|
*
|
|
11604
11790
|
* @param request - StartPredictiveCallRequest
|
|
11605
11791
|
* @returns StartPredictiveCallResponse
|
|
@@ -11609,7 +11795,7 @@ class Client extends openapi_core_1.default {
|
|
|
11609
11795
|
return await this.startPredictiveCallWithOptions(request, runtime);
|
|
11610
11796
|
}
|
|
11611
11797
|
/**
|
|
11612
|
-
*
|
|
11798
|
+
* Starts a privacy call.
|
|
11613
11799
|
*
|
|
11614
11800
|
* @param request - StartPrivacyCallRequest
|
|
11615
11801
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11647,7 +11833,7 @@ class Client extends openapi_core_1.default {
|
|
|
11647
11833
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.StartPrivacyCallResponse({}));
|
|
11648
11834
|
}
|
|
11649
11835
|
/**
|
|
11650
|
-
*
|
|
11836
|
+
* Starts a privacy call.
|
|
11651
11837
|
*
|
|
11652
11838
|
* @param request - StartPrivacyCallRequest
|
|
11653
11839
|
* @returns StartPrivacyCallResponse
|
|
@@ -11657,7 +11843,7 @@ class Client extends openapi_core_1.default {
|
|
|
11657
11843
|
return await this.startPrivacyCallWithOptions(request, runtime);
|
|
11658
11844
|
}
|
|
11659
11845
|
/**
|
|
11660
|
-
*
|
|
11846
|
+
* Invoke SubmitCampaign to start the predictive outbound calling activity corresponding to the specified ID under the specified instance.
|
|
11661
11847
|
*
|
|
11662
11848
|
* @param request - SubmitCampaignRequest
|
|
11663
11849
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11689,7 +11875,7 @@ class Client extends openapi_core_1.default {
|
|
|
11689
11875
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.SubmitCampaignResponse({}));
|
|
11690
11876
|
}
|
|
11691
11877
|
/**
|
|
11692
|
-
*
|
|
11878
|
+
* Invoke SubmitCampaign to start the predictive outbound calling activity corresponding to the specified ID under the specified instance.
|
|
11693
11879
|
*
|
|
11694
11880
|
* @param request - SubmitCampaignRequest
|
|
11695
11881
|
* @returns SubmitCampaignResponse
|
|
@@ -11699,7 +11885,7 @@ class Client extends openapi_core_1.default {
|
|
|
11699
11885
|
return await this.submitCampaignWithOptions(request, runtime);
|
|
11700
11886
|
}
|
|
11701
11887
|
/**
|
|
11702
|
-
*
|
|
11888
|
+
* You can invoke SwitchToConference to switch the status of a specified call under a specified instance to a three-party conference. This is typically used in scenarios where a consultation is converted into a conference.
|
|
11703
11889
|
*
|
|
11704
11890
|
* @param request - SwitchToConferenceRequest
|
|
11705
11891
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11737,7 +11923,7 @@ class Client extends openapi_core_1.default {
|
|
|
11737
11923
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.SwitchToConferenceResponse({}));
|
|
11738
11924
|
}
|
|
11739
11925
|
/**
|
|
11740
|
-
*
|
|
11926
|
+
* You can invoke SwitchToConference to switch the status of a specified call under a specified instance to a three-party conference. This is typically used in scenarios where a consultation is converted into a conference.
|
|
11741
11927
|
*
|
|
11742
11928
|
* @param request - SwitchToConferenceRequest
|
|
11743
11929
|
* @returns SwitchToConferenceResponse
|
|
@@ -11747,7 +11933,7 @@ class Client extends openapi_core_1.default {
|
|
|
11747
11933
|
return await this.switchToConferenceWithOptions(request, runtime);
|
|
11748
11934
|
}
|
|
11749
11935
|
/**
|
|
11750
|
-
*
|
|
11936
|
+
* You can invoke TakeBreak to set a specified agent in a specified instance to the break state.
|
|
11751
11937
|
*
|
|
11752
11938
|
* @param request - TakeBreakRequest
|
|
11753
11939
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11785,7 +11971,7 @@ class Client extends openapi_core_1.default {
|
|
|
11785
11971
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.TakeBreakResponse({}));
|
|
11786
11972
|
}
|
|
11787
11973
|
/**
|
|
11788
|
-
*
|
|
11974
|
+
* You can invoke TakeBreak to set a specified agent in a specified instance to the break state.
|
|
11789
11975
|
*
|
|
11790
11976
|
* @param request - TakeBreakRequest
|
|
11791
11977
|
* @returns TakeBreakResponse
|
|
@@ -11795,6 +11981,8 @@ class Client extends openapi_core_1.default {
|
|
|
11795
11981
|
return await this.takeBreakWithOptions(request, runtime);
|
|
11796
11982
|
}
|
|
11797
11983
|
/**
|
|
11984
|
+
* Closes a ticket.
|
|
11985
|
+
*
|
|
11798
11986
|
* @param request - TerminateTicketRequest
|
|
11799
11987
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
11800
11988
|
* @returns TerminateTicketResponse
|
|
@@ -11828,6 +12016,8 @@ class Client extends openapi_core_1.default {
|
|
|
11828
12016
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.TerminateTicketResponse({}));
|
|
11829
12017
|
}
|
|
11830
12018
|
/**
|
|
12019
|
+
* Closes a ticket.
|
|
12020
|
+
*
|
|
11831
12021
|
* @param request - TerminateTicketRequest
|
|
11832
12022
|
* @returns TerminateTicketResponse
|
|
11833
12023
|
*/
|
|
@@ -11836,6 +12026,8 @@ class Client extends openapi_core_1.default {
|
|
|
11836
12026
|
return await this.terminateTicketWithOptions(request, runtime);
|
|
11837
12027
|
}
|
|
11838
12028
|
/**
|
|
12029
|
+
* You can call TransferTicketTask to transfer a ticket to another user.
|
|
12030
|
+
*
|
|
11839
12031
|
* @param request - TransferTicketTaskRequest
|
|
11840
12032
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
11841
12033
|
* @returns TransferTicketTaskResponse
|
|
@@ -11875,6 +12067,8 @@ class Client extends openapi_core_1.default {
|
|
|
11875
12067
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.TransferTicketTaskResponse({}));
|
|
11876
12068
|
}
|
|
11877
12069
|
/**
|
|
12070
|
+
* You can call TransferTicketTask to transfer a ticket to another user.
|
|
12071
|
+
*
|
|
11878
12072
|
* @param request - TransferTicketTaskRequest
|
|
11879
12073
|
* @returns TransferTicketTaskResponse
|
|
11880
12074
|
*/
|
|
@@ -11883,7 +12077,7 @@ class Client extends openapi_core_1.default {
|
|
|
11883
12077
|
return await this.transferTicketTaskWithOptions(request, runtime);
|
|
11884
12078
|
}
|
|
11885
12079
|
/**
|
|
11886
|
-
*
|
|
12080
|
+
* [responses_200_schema_properties_Data_properties_UserContext_properties_UserState_type]string
|
|
11887
12081
|
*
|
|
11888
12082
|
* @param request - UnmuteCallRequest
|
|
11889
12083
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11924,7 +12118,7 @@ class Client extends openapi_core_1.default {
|
|
|
11924
12118
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.UnmuteCallResponse({}));
|
|
11925
12119
|
}
|
|
11926
12120
|
/**
|
|
11927
|
-
*
|
|
12121
|
+
* [responses_200_schema_properties_Data_properties_UserContext_properties_UserState_type]string
|
|
11928
12122
|
*
|
|
11929
12123
|
* @param request - UnmuteCallRequest
|
|
11930
12124
|
* @returns UnmuteCallResponse
|
|
@@ -11934,7 +12128,7 @@ class Client extends openapi_core_1.default {
|
|
|
11934
12128
|
return await this.unmuteCallWithOptions(request, runtime);
|
|
11935
12129
|
}
|
|
11936
12130
|
/**
|
|
11937
|
-
*
|
|
12131
|
+
* You can invoke UnregisterDevice to delete the device registration record of a specified agent under a specified instance. After deletion, the SIP phone or SIP softphone associated with the agent becomes inactive.
|
|
11938
12132
|
*
|
|
11939
12133
|
* @param request - UnregisterDeviceRequest
|
|
11940
12134
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -11966,7 +12160,7 @@ class Client extends openapi_core_1.default {
|
|
|
11966
12160
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.UnregisterDeviceResponse({}));
|
|
11967
12161
|
}
|
|
11968
12162
|
/**
|
|
11969
|
-
*
|
|
12163
|
+
* You can invoke UnregisterDevice to delete the device registration record of a specified agent under a specified instance. After deletion, the SIP phone or SIP softphone associated with the agent becomes inactive.
|
|
11970
12164
|
*
|
|
11971
12165
|
* @param request - UnregisterDeviceRequest
|
|
11972
12166
|
* @returns UnregisterDeviceResponse
|
|
@@ -11976,7 +12170,7 @@ class Client extends openapi_core_1.default {
|
|
|
11976
12170
|
return await this.unregisterDeviceWithOptions(request, runtime);
|
|
11977
12171
|
}
|
|
11978
12172
|
/**
|
|
11979
|
-
*
|
|
12173
|
+
* Updates a call summary.
|
|
11980
12174
|
*
|
|
11981
12175
|
* @param request - UpdateCallSummaryRequest
|
|
11982
12176
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -12011,7 +12205,7 @@ class Client extends openapi_core_1.default {
|
|
|
12011
12205
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.UpdateCallSummaryResponse({}));
|
|
12012
12206
|
}
|
|
12013
12207
|
/**
|
|
12014
|
-
*
|
|
12208
|
+
* Updates a call summary.
|
|
12015
12209
|
*
|
|
12016
12210
|
* @param request - UpdateCallSummaryRequest
|
|
12017
12211
|
* @returns UpdateCallSummaryResponse
|
|
@@ -12021,7 +12215,7 @@ class Client extends openapi_core_1.default {
|
|
|
12021
12215
|
return await this.updateCallSummaryWithOptions(request, runtime);
|
|
12022
12216
|
}
|
|
12023
12217
|
/**
|
|
12024
|
-
*
|
|
12218
|
+
* Updates outbound campaign parameters.
|
|
12025
12219
|
*
|
|
12026
12220
|
* @param request - UpdateCampaignRequest
|
|
12027
12221
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -12071,7 +12265,7 @@ class Client extends openapi_core_1.default {
|
|
|
12071
12265
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.UpdateCampaignResponse({}));
|
|
12072
12266
|
}
|
|
12073
12267
|
/**
|
|
12074
|
-
*
|
|
12268
|
+
* Updates outbound campaign parameters.
|
|
12075
12269
|
*
|
|
12076
12270
|
* @param request - UpdateCampaignRequest
|
|
12077
12271
|
* @returns UpdateCampaignResponse
|
|
@@ -12081,6 +12275,8 @@ class Client extends openapi_core_1.default {
|
|
|
12081
12275
|
return await this.updateCampaignWithOptions(request, runtime);
|
|
12082
12276
|
}
|
|
12083
12277
|
/**
|
|
12278
|
+
* You can use UpdateChatRoutingProfile to configure session transfers.
|
|
12279
|
+
*
|
|
12084
12280
|
* @param request - UpdateChatRoutingProfileRequest
|
|
12085
12281
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
12086
12282
|
* @returns UpdateChatRoutingProfileResponse
|
|
@@ -12111,6 +12307,8 @@ class Client extends openapi_core_1.default {
|
|
|
12111
12307
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.UpdateChatRoutingProfileResponse({}));
|
|
12112
12308
|
}
|
|
12113
12309
|
/**
|
|
12310
|
+
* You can use UpdateChatRoutingProfile to configure session transfers.
|
|
12311
|
+
*
|
|
12114
12312
|
* @param request - UpdateChatRoutingProfileRequest
|
|
12115
12313
|
* @returns UpdateChatRoutingProfileResponse
|
|
12116
12314
|
*/
|
|
@@ -12119,7 +12317,7 @@ class Client extends openapi_core_1.default {
|
|
|
12119
12317
|
return await this.updateChatRoutingProfileWithOptions(request, runtime);
|
|
12120
12318
|
}
|
|
12121
12319
|
/**
|
|
12122
|
-
*
|
|
12320
|
+
* Use the UpdateConfigItems operation to add or modify configuration items for an instance, such as hiding the caller ID for inbound calls or allowing agents to hang up.
|
|
12123
12321
|
*
|
|
12124
12322
|
* @param request - UpdateConfigItemsRequest
|
|
12125
12323
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -12157,7 +12355,7 @@ class Client extends openapi_core_1.default {
|
|
|
12157
12355
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.UpdateConfigItemsResponse({}));
|
|
12158
12356
|
}
|
|
12159
12357
|
/**
|
|
12160
|
-
*
|
|
12358
|
+
* Use the UpdateConfigItems operation to add or modify configuration items for an instance, such as hiding the caller ID for inbound calls or allowing agents to hang up.
|
|
12161
12359
|
*
|
|
12162
12360
|
* @param request - UpdateConfigItemsRequest
|
|
12163
12361
|
* @returns UpdateConfigItemsResponse
|
|
@@ -12216,7 +12414,7 @@ class Client extends openapi_core_1.default {
|
|
|
12216
12414
|
return await this.updateSchemaPropertyWithOptions(request, runtime);
|
|
12217
12415
|
}
|
|
12218
12416
|
/**
|
|
12219
|
-
* UpdateSubscription
|
|
12417
|
+
* Use the UpdateSubscription operation to configure message subscriptions.
|
|
12220
12418
|
*
|
|
12221
12419
|
* @param request - UpdateSubscriptionRequest
|
|
12222
12420
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
@@ -12272,7 +12470,7 @@ class Client extends openapi_core_1.default {
|
|
|
12272
12470
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.UpdateSubscriptionResponse({}));
|
|
12273
12471
|
}
|
|
12274
12472
|
/**
|
|
12275
|
-
* UpdateSubscription
|
|
12473
|
+
* Use the UpdateSubscription operation to configure message subscriptions.
|
|
12276
12474
|
*
|
|
12277
12475
|
* @param request - UpdateSubscriptionRequest
|
|
12278
12476
|
* @returns UpdateSubscriptionResponse
|
|
@@ -12282,6 +12480,8 @@ class Client extends openapi_core_1.default {
|
|
|
12282
12480
|
return await this.updateSubscriptionWithOptions(request, runtime);
|
|
12283
12481
|
}
|
|
12284
12482
|
/**
|
|
12483
|
+
* UpdateTicket updates the content of a ticket.
|
|
12484
|
+
*
|
|
12285
12485
|
* @param request - UpdateTicketRequest
|
|
12286
12486
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
12287
12487
|
* @returns UpdateTicketResponse
|
|
@@ -12321,6 +12521,8 @@ class Client extends openapi_core_1.default {
|
|
|
12321
12521
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.UpdateTicketResponse({}));
|
|
12322
12522
|
}
|
|
12323
12523
|
/**
|
|
12524
|
+
* UpdateTicket updates the content of a ticket.
|
|
12525
|
+
*
|
|
12324
12526
|
* @param request - UpdateTicketRequest
|
|
12325
12527
|
* @returns UpdateTicketResponse
|
|
12326
12528
|
*/
|
|
@@ -12329,6 +12531,8 @@ class Client extends openapi_core_1.default {
|
|
|
12329
12531
|
return await this.updateTicketWithOptions(request, runtime);
|
|
12330
12532
|
}
|
|
12331
12533
|
/**
|
|
12534
|
+
* You can use WithdrawTicket to withdraw a ticket.
|
|
12535
|
+
*
|
|
12332
12536
|
* @param request - WithdrawTicketRequest
|
|
12333
12537
|
* @param runtime - runtime options for this request RuntimeOptions
|
|
12334
12538
|
* @returns WithdrawTicketResponse
|
|
@@ -12362,6 +12566,8 @@ class Client extends openapi_core_1.default {
|
|
|
12362
12566
|
return $dara.cast(await this.callApi(params, req, runtime), new $_model.WithdrawTicketResponse({}));
|
|
12363
12567
|
}
|
|
12364
12568
|
/**
|
|
12569
|
+
* You can use WithdrawTicket to withdraw a ticket.
|
|
12570
|
+
*
|
|
12365
12571
|
* @param request - WithdrawTicketRequest
|
|
12366
12572
|
* @returns WithdrawTicketResponse
|
|
12367
12573
|
*/
|