lesli_support 0.1.0

data/db/tables/0702100310_create_cloud_help_ticket_actions.rb

@@ -0,0 +1,16 @@
+class CreateCloudHelpTicketActions < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000003_actions.json")))
+        create_table :cloud_help_ticket_actions do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_ticket_actions, :users, foreign_key: true
+        add_reference :cloud_help_ticket_actions, :cloud_help_tickets, foreign_key: true, index: { name: "help_ticket_actions_tickets" }
+    end
+end

data/db/tables/0702100410_create_cloud_help_ticket_activities.rb

@@ -0,0 +1,15 @@
+class CreateCloudHelpTicketActivities < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000004_activities.json")))
+        create_table :cloud_help_ticket_activities do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_ticket_activities, :cloud_help_tickets, foreign_key: true
+    end
+end

data/db/tables/0702100610_create_cloud_help_ticket_files.rb

@@ -0,0 +1,16 @@
+class CreateCloudHelpTicketFiles < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000006_files.json")))
+        create_table :cloud_help_ticket_files do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_ticket_files, :users, foreign_key: true
+        add_reference :cloud_help_ticket_files, :cloud_help_tickets, foreign_key: true
+    end
+end

data/db/tables/0702100710_create_cloud_help_ticket_subscribers.rb

@@ -0,0 +1,16 @@
+class CreateCloudHelpTicketSubscribers < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000007_subscribers.json")))
+        create_table :cloud_help_ticket_subscribers do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_ticket_subscribers, :cloud_help_tickets, foreign_key: true, index: { name: "help_ticket_subscribers_tickets" }
+        add_reference :cloud_help_ticket_subscribers, :users, foreign_key: true, index: { name: "help_ticket_subscribers_users" }
+    end
+end

data/db/tables/0702101010_create_cloud_help_ticket_timelines.rb

@@ -0,0 +1,14 @@
+class CreateCloudHelpTicketTimelines < ActiveRecord::Migration[6.0]
+    def change
+        create_table :cloud_help_ticket_timelines do |t|
+            t.string :action
+            t.string :description
+
+            # acts_as_paranoid
+            t.datetime :deleted_at, index: true
+
+            t.timestamps
+        end
+        add_reference :cloud_help_ticket_timelines, :cloud_help_tickets, foreign_key: true
+    end
+end

data/db/tables/0702101110_create_cloud_help_ticket_assignments.rb

@@ -0,0 +1,15 @@
+class CreateCloudHelpTicketAssignments < ActiveRecord::Migration[6.0]
+    def change
+        create_table :cloud_help_ticket_assignments do |t|
+            t.bigint :team_id
+            t.string :assignment_type
+
+            # acts_as_paranoid
+            t.datetime :deleted_at, index: true
+
+            t.timestamps
+        end
+        add_reference(:cloud_help_ticket_assignments, :ticket, foreign_key: { to_table: :cloud_help_tickets })
+        add_reference(:cloud_help_ticket_assignments, :users, foreign_key: { to_table: :users })
+    end
+end

data/db/tables/0702101210_create_cloud_help_ticket_histories.rb

@@ -0,0 +1,15 @@
+class CreateCloudHelpTicketHistories < ActiveRecord::Migration[6.1]
+    def change
+        create_table :cloud_help_ticket_histories do |t|
+            t.text      :content
+
+            # acts_as_paranoid
+            t.datetime  :deleted_at, index: true
+
+            t.timestamps
+        end
+
+        add_reference :cloud_help_ticket_histories, :cloud_help_tickets, foreign_key: true
+        add_reference :cloud_help_ticket_histories, :users, foreign_key: true, index: { name: "help_ticket_histories_users" }
+    end
+end

data/db/tables/0702110310_create_cloud_help_sla_actions.rb

@@ -0,0 +1,17 @@
+class CreateCloudHelpSlaActions < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000003_actions.json")))
+        create_table :cloud_help_sla_actions do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_sla_actions, :users, foreign_key: true
+        add_reference :cloud_help_sla_actions, :cloud_help_slas, foreign_key: true, index: { name: "help_sla_actions_slas" }
+    end
+end
+

data/db/tables/0702110410_create_cloud_help_sla_activities.rb

@@ -0,0 +1,15 @@
+class CreateCloudHelpSlaActivities < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000004_activities.json")))
+        create_table :cloud_help_sla_activities do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_sla_activities, :cloud_help_slas, foreign_key: true
+    end
+end

data/db/tables/0702110510_create_cloud_help_sla_discussions.rb

@@ -0,0 +1,17 @@
+class CreateCloudHelpSlaDiscussions < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000005_discussions.json")))
+        create_table :cloud_help_sla_discussions do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_sla_discussions, :cloud_help_sla_discussions, foreign_key: true, index: { name: "help_sla_discussions_discussions" }
+        add_reference :cloud_help_sla_discussions, :users, foreign_key: true, index: { name: "help_sla_discussions_users" }
+        add_reference :cloud_help_sla_discussions, :cloud_help_slas, foreign_key: true, index: { name: "help_sla_discussions_slas" }
+    end
+end

data/db/tables/0702110610_create_cloud_help_sla_files.rb

@@ -0,0 +1,16 @@
+class CreateCloudHelpSlaFiles < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000006_files.json")))
+        create_table :cloud_help_sla_files do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_sla_files, :users, foreign_key: true
+        add_reference :cloud_help_sla_files, :cloud_help_slas, foreign_key: true
+    end
+end

data/db/tables/0702110710_create_cloud_help_sla_subscribers.rb

@@ -0,0 +1,16 @@
+class CreateCloudHelpSlaSubscribers < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000007_subscribers.json")))
+        create_table :cloud_help_sla_subscribers do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_sla_subscribers, :cloud_help_slas, foreign_key: true, index: { name: "help_sla_subscribers_slas" }
+        add_reference :cloud_help_sla_subscribers, :users, foreign_key: true, index: { name: "help_sla_subscribers_users" }
+    end
+end

data/db/tables/0702111010_create_cloud_help_sla_associations.rb

@@ -0,0 +1,13 @@
+class CreateCloudHelpSlaAssociations < ActiveRecord::Migration[6.0]
+    def change
+        create_table :cloud_help_sla_associations do |t|
+            # acts_as_paranoid
+            t.datetime :deleted_at, index: true
+
+            t.timestamps
+        end
+
+        add_reference :cloud_help_sla_associations, :cloud_help_catalog_ticket_types, foreign_key: true, index: {name: "help_sla_associations_catalog_ticket_types"}
+        add_reference :cloud_help_sla_associations, :cloud_help_slas, foreign_key: true, index: {name: "help_sla_associations_slas"}
+    end
+end

data/lib/lesli_support/engine.rb

@@ -0,0 +1,50 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+module LesliSupport
+    class Engine < ::Rails::Engine
+        isolate_namespace LesliSupport
+
+        initializer :lesli_support do |app|
+
+            # register assets manifest
+            config.assets.precompile += %w[lesli_support_manifest.js]
+
+            # register engine migrations path
+            unless app.root.to_s.match root.to_s
+                config.paths["db/migrate"].expanded.each do |expanded_path|
+                    app.config.paths["db/migrate"] << expanded_path
+                end
+            end
+        end
+    end
+end

data/lib/lesli_support/version.rb

@@ -0,0 +1,4 @@
+module LesliSupport
+  VERSION = "0.1.0"
+  BUILD = "1713121383"
+end

data/lib/lesli_support.rb

@@ -0,0 +1,6 @@
+require "lesli_support/version"
+require "lesli_support/engine"
+
+module LesliSupport
+  # Your code goes here...
+end

data/lib/scss/application.scss

@@ -0,0 +1,11 @@
+
+
+.lesli-support-tickets {
+    .lesli-form > fieldset {
+        padding: 3rem 6rem;
+
+        fieldset {
+            margin-bottom: 1.5rem;
+        }
+    }
+}

data/lib/tasks/lesli_support_tasks.rake

@@ -0,0 +1,4 @@
+# desc "Explaining what the task does"
+# task :lesli_support do
+#   # Task goes here
+# end

data/lib/vue/application.js

@@ -0,0 +1,93 @@
+/*
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+*/
+
+
+// · Import Lesli builders
+import application from "Lesli/vue/application"
+import translation from "Lesli/vue/translation"
+
+
+// · Import engine translations
+import translations from "LesliSupport/vue/stores/translations.json"
+
+
+// · Dashboard apps
+import dashboardShow from "Lesli/vue/shared/dashboards/apps/show.vue"
+import dashboardEdit from "Lesli/vue/shared/dashboards/apps/edit.vue"
+
+
+// · Ticket apps
+import ticketIndex from "LesliSupport/vue/apps/tickets/index.vue"
+import ticketNew from "LesliSupport/vue/apps/tickets/new.vue"
+import ticketShow from "LesliSupport/vue/apps/tickets/show.vue"
+
+
+// · 
+import componentDashboardEngineVersion from "LesliSupport/vue/apps/dashboard/components/engine-version.vue"
+import componentDashboardMyTasks from "LesliSupport/vue/apps/dashboard/components/my-tasks.vue"
+
+
+// · 
+const dashboardProps = {
+    components: {
+        "engine-version": componentDashboardEngineVersion,
+        "my-tasks": componentDashboardMyTasks
+    }
+}
+
+
+// · Buil Lesli translations
+translation(translations)
+
+
+// · Build a new Lesli application
+application("LesliSupport", [{
+    path: "/dashboard",
+    component: dashboardShow, 
+    props: dashboardProps
+}, {
+    path: "/dashboards/:id/edit",
+    component: dashboardEdit, 
+    props: dashboardProps
+}, {
+    path: "/tickets",
+    component: ticketIndex
+}, {
+    path: "/tickets/new",
+    component: ticketNew
+}, {
+    path: "/tickets/:id",
+    component: ticketShow
+}, {
+    path: "/tickets/:id/edit",
+    component: ticketShow,
+    props: { editable: true }
+}])

data/lib/vue/apps/dashboard/components/engine-version.vue

@@ -0,0 +1,71 @@
+<script setup>
+/*
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+*/
+
+
+// · 
+import { onMounted, inject, ref } from "vue"
+
+
+// · 
+const url = inject("url")
+const http = inject("http")
+
+
+// · 
+const lesliVersion = ref({
+    name: "",
+    code: "",
+    path: "",
+    version: "",
+    build: ""
+})
+
+
+// · 
+onMounted(() => {
+    http.get(url.lesli("about")).then(result => {
+        lesliVersion.value = result.find(engine => engine.name == "Lesli")
+    }).catch(error => {
+        console.log(error)
+    })
+})
+</script>
+<template>
+    <lesli-card>
+        <h6 class="title is-6 mb-2">
+            {{ lesliVersion.name }}
+        </h6>
+        <p class="p-0 m-0">version: {{ lesliVersion.version }}</p>
+        <p class="p-0 m-0">buid: {{ lesliVersion.build }}</p>
+        <p class="p-0 m-0">path: {{ lesliVersion.path }}</p>
+    </lesli-card>
+</template>

data/lib/vue/apps/dashboard/components/my-tasks.vue

@@ -0,0 +1,77 @@
+<script setup>
+/*
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+*/
+
+
+// · 
+import { onMounted, inject, ref } from "vue"
+
+
+// · 
+import { lesliChartBar } from "lesli-vue/components"
+
+
+// · 
+const url = inject("url")
+const http = inject("http")
+
+
+// · 
+const lesliVersion = ref({
+    name: "",
+    code: "",
+    path: "",
+    version: "",
+    build: ""
+})
+
+
+// · 
+onMounted(() => {
+    console.log("component works")
+    // http.get(url.lesli("about")).then(result => {
+    //     lesliVersion.value = result.find(engine => engine.name == "Lesli")
+    // }).catch(error => {
+    //     console.log(error)
+    // })
+})
+</script>
+<template>
+    <lesli-card>
+        <h6 class="title is-6 mb-2">
+            hola
+        </h6>
+        <lesli-chart-bar 
+            :labels="['hola1', 'hola2', 'hola3', 'hola4', 'hola5']"
+            :series="[{ data:[4, 1, 4, 2, 5] }]">
+        </lesli-chart-bar>
+    </lesli-card>
+</template>

data/lib/vue/apps/tickets/components/assignments.vue

@@ -0,0 +1,93 @@
+<script setup>
+/*
+Copyright (c) 2022, all rights reserved.
+
+All the information provided by this platform is protected by international laws related  to 
+industrial property, intellectual property, copyright and relative international laws. 
+All intellectual or industrial property rights of the code, texts, trade mark, design, 
+pictures and any other information belongs to the owner of this platform.
+
+Without the written permission of the owner, any replication, modification,
+transmission, publication is strictly forbidden.
+
+For more information read the license file including with this software.
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+*/
+
+
+// · import vue tools
+import { onMounted } from "vue"
+
+// · import lesli stores
+import { useAssignments } from "LesliSupport/vue/stores/tickets/assignment"
+
+// · import vue router composable
+import { useRoute } from "vue-router"
+
+// · implement stores
+const storeAssignments = useAssignments()
+
+// · initialize/inject plugins
+const route = useRoute()
+
+// · 
+const translations = {
+    users: I18n.t("core.users"),
+    shared: I18n.t("core.shared"),
+    sla: I18n.t('help.slas'),
+    main: I18n.t('help.tickets')
+}
+
+const columns = [{
+    field: "name",
+    label: translations.users.view_table_header_name
+}, {
+    field: "email",
+    label: translations.users.view_table_header_email
+}, {
+    field: "roles",
+    label: translations.users.view_table_header_role
+}, {
+    field: "assigned",
+    label: ""
+}]
+
+
+onMounted(() => {
+    storeAssignments.ticket_id = route.params.id
+    storeAssignments.fetchTicket(route.params.id)
+})
+
+/**
+ * @description This action is used to verify if a user is assigned or unassigned
+ * @param {Object} user The user to be checked
+ */
+function submitAssignment(user){
+    if(!user.checked){
+        storeAssignments.postAssignment(user)
+    }else{
+        storeAssignments.deleteAssignment(user.assignment_id)
+    }
+}
+
+</script>
+<template>
+    <h5 class="title is-5">{{translations.main.view_tab_title_assignments}}</h5>
+    <lesli-table 
+        :records="storeAssignments.users"
+        :columns="columns">
+        <template #roles="{ column, value }">
+            <span
+                v-for="role in value"
+                :key="role.id"
+                class="tag is-success is-small is-rounded mr-1">
+                {{ role.name }}
+            </span>
+        </template>
+        <template #assigned="{ record, value }">
+            <input type="checkbox" v-model="record.checked" @input="submitAssignment(record)">
+        </template>
+    </lesli-table>
+</template>