lesli_support 0.1.0

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Files changed (165) hide show
  1. checksums.yaml +7 -0
  2. data/Rakefile +5 -0
  3. data/app/assets/config/lesli_support_manifest.js +38 -0
  4. data/app/assets/images/lesli_support/support-logo.svg +9 -0
  5. data/app/assets/javascripts/lesli_support/application.js +5011 -0
  6. data/app/assets/stylesheets/lesli_support/application.css +9 -0
  7. data/app/controllers/lesli_support/accounts_controller.rb +60 -0
  8. data/app/controllers/lesli_support/application_controller.rb +4 -0
  9. data/app/controllers/lesli_support/catalog_categories_controller.rb +60 -0
  10. data/app/controllers/lesli_support/catalog_priorities_controller.rb +60 -0
  11. data/app/controllers/lesli_support/catalog_types_controller.rb +60 -0
  12. data/app/controllers/lesli_support/catalog_workspaces_controller.rb +60 -0
  13. data/app/controllers/lesli_support/catalogs_controller.rb +12 -0
  14. data/app/controllers/lesli_support/dashboard/components_controller.rb +92 -0
  15. data/app/controllers/lesli_support/dashboards_controller.rb +36 -0
  16. data/app/controllers/lesli_support/options_controller.rb +23 -0
  17. data/app/controllers/lesli_support/ticket/discussions_controller.rb +5 -0
  18. data/app/controllers/lesli_support/tickets_controller.rb +169 -0
  19. data/app/helpers/lesli_support/accounts_helper.rb +4 -0
  20. data/app/helpers/lesli_support/application_helper.rb +4 -0
  21. data/app/helpers/lesli_support/catalog_categories_helper.rb +4 -0
  22. data/app/helpers/lesli_support/catalog_priorities_helper.rb +4 -0
  23. data/app/helpers/lesli_support/catalog_types_helper.rb +4 -0
  24. data/app/helpers/lesli_support/catalog_workspaces_helper.rb +4 -0
  25. data/app/helpers/lesli_support/catalogs_helper.rb +4 -0
  26. data/app/helpers/lesli_support/dashboards_helper.rb +4 -0
  27. data/app/helpers/lesli_support/options_helper.rb +4 -0
  28. data/app/helpers/lesli_support/ticket/discussions_helper.rb +4 -0
  29. data/app/jobs/lesli_support/application_job.rb +4 -0
  30. data/app/mailers/lesli_support/application_mailer.rb +6 -0
  31. data/app/models/lesli_support/account.rb +48 -0
  32. data/app/models/lesli_support/application_record.rb +5 -0
  33. data/app/models/lesli_support/catalog.rb +15 -0
  34. data/app/models/lesli_support/catalog_category.rb +5 -0
  35. data/app/models/lesli_support/catalog_priority.rb +5 -0
  36. data/app/models/lesli_support/catalog_type.rb +5 -0
  37. data/app/models/lesli_support/catalog_workspace.rb +5 -0
  38. data/app/models/lesli_support/dashboard/component.rb +18 -0
  39. data/app/models/lesli_support/dashboard.rb +15 -0
  40. data/app/models/lesli_support/option.rb +4 -0
  41. data/app/models/lesli_support/ticket/discussion.rb +7 -0
  42. data/app/models/lesli_support/ticket.rb +44 -0
  43. data/app/services/lesli_support/catalog_service.rb +139 -0
  44. data/app/services/lesli_support/ticket_service.rb +147 -0
  45. data/app/views/layouts/lesli_support/application.html.erb +15 -0
  46. data/app/views/lesli_support/accounts/_account.html.erb +2 -0
  47. data/app/views/lesli_support/accounts/_form.html.erb +17 -0
  48. data/app/views/lesli_support/accounts/edit.html.erb +10 -0
  49. data/app/views/lesli_support/accounts/index.html.erb +14 -0
  50. data/app/views/lesli_support/accounts/new.html.erb +9 -0
  51. data/app/views/lesli_support/accounts/show.html.erb +10 -0
  52. data/app/views/lesli_support/catalog_categories/_catalog_category.html.erb +2 -0
  53. data/app/views/lesli_support/catalog_categories/_form.html.erb +17 -0
  54. data/app/views/lesli_support/catalog_categories/edit.html.erb +10 -0
  55. data/app/views/lesli_support/catalog_categories/index.html.erb +14 -0
  56. data/app/views/lesli_support/catalog_categories/new.html.erb +9 -0
  57. data/app/views/lesli_support/catalog_categories/show.html.erb +10 -0
  58. data/app/views/lesli_support/catalog_priorities/_catalog_priority.html.erb +2 -0
  59. data/app/views/lesli_support/catalog_priorities/_form.html.erb +17 -0
  60. data/app/views/lesli_support/catalog_priorities/edit.html.erb +10 -0
  61. data/app/views/lesli_support/catalog_priorities/index.html.erb +14 -0
  62. data/app/views/lesli_support/catalog_priorities/new.html.erb +9 -0
  63. data/app/views/lesli_support/catalog_priorities/show.html.erb +10 -0
  64. data/app/views/lesli_support/catalog_types/_catalog_type.html.erb +2 -0
  65. data/app/views/lesli_support/catalog_types/_form.html.erb +17 -0
  66. data/app/views/lesli_support/catalog_types/edit.html.erb +10 -0
  67. data/app/views/lesli_support/catalog_types/index.html.erb +14 -0
  68. data/app/views/lesli_support/catalog_types/new.html.erb +9 -0
  69. data/app/views/lesli_support/catalog_types/show.html.erb +10 -0
  70. data/app/views/lesli_support/catalog_workspaces/_catalog_workspace.html.erb +2 -0
  71. data/app/views/lesli_support/catalog_workspaces/_form.html.erb +17 -0
  72. data/app/views/lesli_support/catalog_workspaces/edit.html.erb +10 -0
  73. data/app/views/lesli_support/catalog_workspaces/index.html.erb +14 -0
  74. data/app/views/lesli_support/catalog_workspaces/new.html.erb +9 -0
  75. data/app/views/lesli_support/catalog_workspaces/show.html.erb +10 -0
  76. data/app/views/lesli_support/catalogs/_catalog.html.erb +2 -0
  77. data/app/views/lesli_support/catalogs/_form.html.erb +17 -0
  78. data/app/views/lesli_support/catalogs/edit.html.erb +10 -0
  79. data/app/views/lesli_support/catalogs/index.html.erb +14 -0
  80. data/app/views/lesli_support/catalogs/new.html.erb +9 -0
  81. data/app/views/lesli_support/catalogs/show.html.erb +10 -0
  82. data/app/views/lesli_support/dashboards/edit.html.erb +1 -0
  83. data/app/views/lesli_support/dashboards/index.html.erb +1 -0
  84. data/app/views/lesli_support/dashboards/new.html.erb +1 -0
  85. data/app/views/lesli_support/dashboards/show.html.erb +1 -0
  86. data/app/views/lesli_support/options/_form.html.erb +17 -0
  87. data/app/views/lesli_support/options/_option.html.erb +2 -0
  88. data/app/views/lesli_support/options/edit.html.erb +10 -0
  89. data/app/views/lesli_support/options/index.html.erb +14 -0
  90. data/app/views/lesli_support/options/new.html.erb +9 -0
  91. data/app/views/lesli_support/options/show.html.erb +10 -0
  92. data/app/views/lesli_support/partials/_engine-navigation.html.erb +39 -0
  93. data/app/views/lesli_support/ticket/discussions/_discussion.html.erb +2 -0
  94. data/app/views/lesli_support/ticket/discussions/_form.html.erb +17 -0
  95. data/app/views/lesli_support/ticket/discussions/edit.html.erb +10 -0
  96. data/app/views/lesli_support/ticket/discussions/index.html.erb +14 -0
  97. data/app/views/lesli_support/ticket/discussions/new.html.erb +9 -0
  98. data/app/views/lesli_support/ticket/discussions/show.html.erb +10 -0
  99. data/app/views/lesli_support/tickets/edit.html.erb +20 -0
  100. data/app/views/lesli_support/tickets/index.html.erb +34 -0
  101. data/app/views/lesli_support/tickets/new.html.erb +20 -0
  102. data/app/views/lesli_support/tickets/show.html.erb +20 -0
  103. data/config/locales/translations.en.yml +43 -0
  104. data/config/locales/translations.es.yml +43 -0
  105. data/config/locales/translations.fr.yml +43 -0
  106. data/config/locales/translations.it.yml +43 -0
  107. data/config/locales/translations.pt.yml +43 -0
  108. data/config/routes.rb +61 -0
  109. data/db/migrate/v1/0702000110_create_lesli_support_accounts.rb +42 -0
  110. data/db/migrate/v1/0702000210_create_lesli_support_account_settings.rb +46 -0
  111. data/db/migrate/v1/0702010110_create_lesli_support_catalog_workspaces.rb +43 -0
  112. data/db/migrate/v1/0702010210_create_lesli_support_catalog_types.rb +42 -0
  113. data/db/migrate/v1/0702010310_create_lesli_support_catalog_categories.rb +43 -0
  114. data/db/migrate/v1/0702010410_create_lesli_support_catalog_priorities.rb +43 -0
  115. data/db/migrate/v1/0702050110_create_lesli_support_dashboards.rb +50 -0
  116. data/db/migrate/v1/0702050210_create_lesli_support_dashboard_components.rb +50 -0
  117. data/db/migrate/v1/0702100110_create_lesli_support_slas.rb +59 -0
  118. data/db/migrate/v1/0702110110_create_lesli_support_tickets.rb +99 -0
  119. data/db/migrate/v1/0702110510_create_lesli_support_ticket_discussions.rb +52 -0
  120. data/db/seed/development.rb +62 -0
  121. data/db/seed/production.rb +31 -0
  122. data/db/seed/test.rb +31 -0
  123. data/db/seeds.rb +45 -0
  124. data/db/tables/0702010510_create_cloud_help_catalog_ticket_sources.rb +44 -0
  125. data/db/tables/0702020110_create_cloud_help_workflows.rb +47 -0
  126. data/db/tables/0702020210_create_cloud_help_workflow_statuses.rb +47 -0
  127. data/db/tables/0702020310_create_cloud_help_workflow_associations.rb +29 -0
  128. data/db/tables/0702020410_create_cloud_help_workflow_actions.rb +18 -0
  129. data/db/tables/0702020510_create_cloud_help_workflow_checks.rb +20 -0
  130. data/db/tables/0702030110_create_cloud_help_custom_fields.rb +15 -0
  131. data/db/tables/0702040110_create_cloud_help_custom_validations.rb +16 -0
  132. data/db/tables/0702040210_create_cloud_help_custom_validation_rules.rb +16 -0
  133. data/db/tables/0702040310_create_cloud_help_custom_validation_fields.rb +16 -0
  134. data/db/tables/0702100310_create_cloud_help_ticket_actions.rb +16 -0
  135. data/db/tables/0702100410_create_cloud_help_ticket_activities.rb +15 -0
  136. data/db/tables/0702100610_create_cloud_help_ticket_files.rb +16 -0
  137. data/db/tables/0702100710_create_cloud_help_ticket_subscribers.rb +16 -0
  138. data/db/tables/0702101010_create_cloud_help_ticket_timelines.rb +14 -0
  139. data/db/tables/0702101110_create_cloud_help_ticket_assignments.rb +15 -0
  140. data/db/tables/0702101210_create_cloud_help_ticket_histories.rb +15 -0
  141. data/db/tables/0702110310_create_cloud_help_sla_actions.rb +17 -0
  142. data/db/tables/0702110410_create_cloud_help_sla_activities.rb +15 -0
  143. data/db/tables/0702110510_create_cloud_help_sla_discussions.rb +17 -0
  144. data/db/tables/0702110610_create_cloud_help_sla_files.rb +16 -0
  145. data/db/tables/0702110710_create_cloud_help_sla_subscribers.rb +16 -0
  146. data/db/tables/0702111010_create_cloud_help_sla_associations.rb +13 -0
  147. data/lib/lesli_support/engine.rb +50 -0
  148. data/lib/lesli_support/version.rb +4 -0
  149. data/lib/lesli_support.rb +6 -0
  150. data/lib/scss/application.scss +11 -0
  151. data/lib/tasks/lesli_support_tasks.rake +4 -0
  152. data/lib/vue/application.js +93 -0
  153. data/lib/vue/apps/dashboard/components/engine-version.vue +71 -0
  154. data/lib/vue/apps/dashboard/components/my-tasks.vue +77 -0
  155. data/lib/vue/apps/tickets/components/assignments.vue +93 -0
  156. data/lib/vue/apps/tickets/components/form.vue +305 -0
  157. data/lib/vue/apps/tickets/components/internal-comments.vue +107 -0
  158. data/lib/vue/apps/tickets/components/sla-info.vue +115 -0
  159. data/lib/vue/apps/tickets/index.vue +145 -0
  160. data/lib/vue/apps/tickets/new.vue +78 -0
  161. data/lib/vue/apps/tickets/show.vue +183 -0
  162. data/lib/vue/stores/tickets.js +276 -0
  163. data/lib/vue/stores/translations.json +272 -0
  164. data/readme.md +72 -0
  165. metadata +223 -0
@@ -0,0 +1,59 @@
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+ =begin
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+
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+ Lesli
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+
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+ Copyright (c) 2023, Lesli Technologies, S. A.
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+
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+ This program is free software: you can redistribute it and/or modify
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+ it under the terms of the GNU General Public License as published by
9
+ the Free Software Foundation, either version 3 of the License, or
10
+ (at your option) any later version.
11
+
12
+ This program is distributed in the hope that it will be useful,
13
+ but WITHOUT ANY WARRANTY; without even the implied warranty of
14
+ MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15
+ GNU General Public License for more details.
16
+
17
+ You should have received a copy of the GNU General Public License
18
+ along with this program. If not, see http://www.gnu.org/licenses/.
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+
20
+ Lesli · Ruby on Rails SaaS Development Framework.
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+
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+ Made with ♥ by https://www.lesli.tech
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+ Building a better future, one line of code at a time.
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+
25
+ @contact hello@lesli.tech
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+ @website https://www.lesli.tech
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+ @license GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
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+
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+ // · ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~
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+ // ·
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+ =end
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+
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+ class CreateLesliSupportSlas < ActiveRecord::Migration[6.0]
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+ def change
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+ create_table :lesli_support_slas do |t|
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+ t.string :name
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+ t.integer :expected_response_time
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+ t.integer :expected_resolution_time
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+ t.float :price_per_hour
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+ t.text :body
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+ t.text :provider_repercussions
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+ t.text :client_repercussions
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+ t.text :exceptions
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+ t.boolean :default, default: false
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+
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+ # Main user
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+ t.bigint :user_main_id
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+
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+ # acts_as_paranoid
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+ t.datetime :deleted_at, index: true
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+
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+ t.timestamps
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+ end
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+
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+ add_reference(:lesli_support_slas, :accounts, foreign_key: { to_table: :lesli_support_accounts })
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+ add_reference(:lesli_support_slas, :users, foreign_key: { to_table: :lesli_users })
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+ #add_reference(:lesli_support_slas, :statuses, foreign_key: true, index: { name: "help_slas_workflow_statuses" })
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+ end
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+ end
@@ -0,0 +1,99 @@
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+ =begin
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+
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+ Lesli
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+
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+ Copyright (c) 2023, Lesli Technologies, S. A.
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+
7
+ This program is free software: you can redistribute it and/or modify
8
+ it under the terms of the GNU General Public License as published by
9
+ the Free Software Foundation, either version 3 of the License, or
10
+ (at your option) any later version.
11
+
12
+ This program is distributed in the hope that it will be useful,
13
+ but WITHOUT ANY WARRANTY; without even the implied warranty of
14
+ MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15
+ GNU General Public License for more details.
16
+
17
+ You should have received a copy of the GNU General Public License
18
+ along with this program. If not, see http://www.gnu.org/licenses/.
19
+
20
+ Lesli · Ruby on Rails SaaS Development Framework.
21
+
22
+ Made with ♥ by https://www.lesli.tech
23
+ Building a better future, one line of code at a time.
24
+
25
+ @contact hello@lesli.tech
26
+ @website https://www.lesli.tech
27
+ @license GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
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+
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+ // · ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~
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+ // ·
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+ =end
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+
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+ class CreateLesliSupportTickets < ActiveRecord::Migration[6.0]
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+ def change
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+ create_table :lesli_support_tickets do |t|
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+ t.string :subject
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+ t.text :description
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+
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+ t.string :tags
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+ t.decimal :hours_worked
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+ t.string :reference_url
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+
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+ t.datetime :deadline
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+ t.datetime :started_at
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+ t.datetime :completed_at
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+
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+ t.datetime :deleted_at, index: true
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+ t.timestamps
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+ end
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+
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+ add_reference(
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+ :lesli_support_tickets,
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+ :catalog_workspace,
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+ foreign_key: { to_table: :lesli_support_catalog_workspaces },
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+ index: { name: "support_tickets_catalog_workspaces" }
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+ )
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+
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+ add_reference(
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+ :lesli_support_tickets,
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+ :catalog_type,
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+ foreign_key: { to_table: :lesli_support_catalog_types},
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+ index: { name: "support_tickets_catalog_types" }
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+ )
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+
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+ add_reference(
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+ :lesli_support_tickets,
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+ :catalog_category,
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+ foreign_key: { to_table: :lesli_support_catalog_categories },
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+ index: { name: "support_tickets_catalog_categories" }
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+ )
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+
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+ add_reference(
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+ :lesli_support_tickets,
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+ :catalog_priority,
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+ foreign_key: { to_table: :lesli_support_catalog_priorities },
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+ index: { name: "support_tickets_catalog_priorities" }
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+ )
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+
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+ =begin
80
+ add_reference(
81
+ :cloud_lesli_tickets,
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+ :status,
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+ foreign_key: { to_table: :cloud_help_workflow_statuses },
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+ index: { name: "help_tickets_workflow_statuses" }
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+ )
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+ add_reference(
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+ :cloud_lesli_tickets,
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+ :source,
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+ foreign_key: { to_table: :cloud_help_catalog_ticket_sources },
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+ index: { name: "help_tickets_catalog_ticket_sources" }
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+ )
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+ =end
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+
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+ add_reference(:lesli_support_tickets, :slas, foreign_key: { to_table: :lesli_support_slas })
95
+ add_reference(:lesli_support_tickets, :user, foreign_key: { to_table: :lesli_users }) # Assigned user
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+ add_reference(:lesli_support_tickets, :creator, foreign_key: { to_table: :lesli_users }) # Creator user
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+ add_reference(:lesli_support_tickets, :account, foreign_key: { to_table: :lesli_support_accounts })
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+ end
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+ end
@@ -0,0 +1,52 @@
1
+ =begin
2
+
3
+ Lesli
4
+
5
+ Copyright (c) 2023, Lesli Technologies, S. A.
6
+
7
+ This program is free software: you can redistribute it and/or modify
8
+ it under the terms of the GNU General Public License as published by
9
+ the Free Software Foundation, either version 3 of the License, or
10
+ (at your option) any later version.
11
+
12
+ This program is distributed in the hope that it will be useful,
13
+ but WITHOUT ANY WARRANTY; without even the implied warranty of
14
+ MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15
+ GNU General Public License for more details.
16
+
17
+ You should have received a copy of the GNU General Public License
18
+ along with this program. If not, see http://www.gnu.org/licenses/.
19
+
20
+ Lesli · Ruby on Rails SaaS Development Framework.
21
+
22
+ Made with ♥ by LesliTech
23
+ Building a better future, one line of code at a time.
24
+
25
+ @contact hello@lesli.tech
26
+ @website https://www.lesli.tech
27
+ @license GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
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+
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+ // · ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~
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+ // ·
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+ =end
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+
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+ class CreateLesliSupportTicketDiscussions < ActiveRecord::Migration[6.0]
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+ def change
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+ gem_path = Lesli::System.engine("Lesli", "dir")
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+ table_base_structure = JSON.parse(File.read(File.join(gem_path, "db", "structure", "00000005_discussions.json")))
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+
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+ create_table :lesli_support_ticket_discussions do |t|
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+ table_base_structure.each do |column|
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+ t.send(
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+ column["type"].parameterize.underscore.to_sym,
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+ column["name"].parameterize.underscore.to_sym
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+ )
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+ end
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+ t.timestamps
46
+ end
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+
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+ add_reference(:lesli_support_ticket_discussions, :discussion, foreign_key: { to_table: :lesli_support_ticket_discussions })
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+ add_reference(:lesli_support_ticket_discussions, :ticket, foreign_key: { to_table: :lesli_support_tickets })
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+ add_reference(:lesli_support_ticket_discussions, :user, foreign_key: { to_table: :lesli_users })
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+ end
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+ end
@@ -0,0 +1,62 @@
1
+ =begin
2
+
3
+ Lesli
4
+
5
+ Copyright (c) 2023, Lesli Technologies, S. A.
6
+
7
+ This program is free software: you can redistribute it and/or modify
8
+ it under the terms of the GNU General Public License as published by
9
+ the Free Software Foundation, either version 3 of the License, or
10
+ (at your option) any later version.
11
+
12
+ This program is distributed in the hope that it will be useful,
13
+ but WITHOUT ANY WARRANTY; without even the implied warranty of
14
+ MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15
+ GNU General Public License for more details.
16
+
17
+ You should have received a copy of the GNU General Public License
18
+ along with this program. If not, see http://www.gnu.org/licenses/.
19
+
20
+ Lesli · Ruby on Rails SaaS Development Framework.
21
+
22
+ Made with ♥ by https://www.lesli.tech
23
+ Building a better future, one line of code at a time.
24
+
25
+ @contact hello@lesli.tech
26
+ @website https://www.lesli.tech
27
+ @license GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
28
+
29
+ // · ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~
30
+ // ·
31
+ =end
32
+
33
+ current_user = Lesli::User.first
34
+
35
+ current_user.account.support.catalog_workspaces.find_or_create_by!(:name => "Default", :default => true)
36
+
37
+ current_user.account.support.catalog_types.find_or_create_by!(:name => "development")
38
+ current_user.account.support.catalog_types.find_or_create_by!(:name => "question")
39
+ current_user.account.support.catalog_types.find_or_create_by!(:name => "bug")
40
+
41
+ current_user.account.support.catalog_categories.find_or_create_by!(:name => "user_namagement")
42
+ current_user.account.support.catalog_categories.find_or_create_by!(:name => "role_namagement")
43
+ current_user.account.support.catalog_categories.find_or_create_by!(:name => "account_namagement")
44
+
45
+ current_user.account.support.catalog_priorities.find_or_create_by!(:name => "low", :weight => 1)
46
+ current_user.account.support.catalog_priorities.find_or_create_by!(:name => "medium", :weight => 2)
47
+ current_user.account.support.catalog_priorities.find_or_create_by!(:name => "high", :weight => 3)
48
+
49
+
50
+ 10.times do |index|
51
+ current_user.account.support.tickets.create!({
52
+ :subject => "Demo ticket ##{index}",
53
+ :description => "My printer number #{index} is not working",
54
+ :deadline => index.day.from_now,
55
+ :user => current_user,
56
+ :creator => current_user,
57
+ :catalog_workspace => current_user.account.support.catalog_workspaces.first,
58
+ :catalog_type => current_user.account.support.catalog_types.first,
59
+ :catalog_category => current_user.account.support.catalog_categories.first,
60
+ :catalog_priority => current_user.account.support.catalog_priorities.first
61
+ })
62
+ end
@@ -0,0 +1,31 @@
1
+ =begin
2
+
3
+ Lesli
4
+
5
+ Copyright (c) 2023, Lesli Technologies, S. A.
6
+
7
+ This program is free software: you can redistribute it and/or modify
8
+ it under the terms of the GNU General Public License as published by
9
+ the Free Software Foundation, either version 3 of the License, or
10
+ (at your option) any later version.
11
+
12
+ This program is distributed in the hope that it will be useful,
13
+ but WITHOUT ANY WARRANTY; without even the implied warranty of
14
+ MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15
+ GNU General Public License for more details.
16
+
17
+ You should have received a copy of the GNU General Public License
18
+ along with this program. If not, see http://www.gnu.org/licenses/.
19
+
20
+ Lesli · Ruby on Rails SaaS Development Framework.
21
+
22
+ Made with ♥ by https://www.lesli.tech
23
+ Building a better future, one line of code at a time.
24
+
25
+ @contact hello@lesli.tech
26
+ @website https://www.lesli.tech
27
+ @license GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
28
+
29
+ // · ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~
30
+ // ·
31
+ =end
data/db/seed/test.rb ADDED
@@ -0,0 +1,31 @@
1
+ =begin
2
+
3
+ Lesli
4
+
5
+ Copyright (c) 2023, Lesli Technologies, S. A.
6
+
7
+ This program is free software: you can redistribute it and/or modify
8
+ it under the terms of the GNU General Public License as published by
9
+ the Free Software Foundation, either version 3 of the License, or
10
+ (at your option) any later version.
11
+
12
+ This program is distributed in the hope that it will be useful,
13
+ but WITHOUT ANY WARRANTY; without even the implied warranty of
14
+ MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15
+ GNU General Public License for more details.
16
+
17
+ You should have received a copy of the GNU General Public License
18
+ along with this program. If not, see http://www.gnu.org/licenses/.
19
+
20
+ Lesli · Ruby on Rails SaaS Development Framework.
21
+
22
+ Made with ♥ by https://www.lesli.tech
23
+ Building a better future, one line of code at a time.
24
+
25
+ @contact hello@lesli.tech
26
+ @website https://www.lesli.tech
27
+ @license GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
28
+
29
+ // · ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~
30
+ // ·
31
+ =end
data/db/seeds.rb ADDED
@@ -0,0 +1,45 @@
1
+ =begin
2
+
3
+ Lesli
4
+
5
+ Copyright (c) 2023, Lesli Technologies, S. A.
6
+
7
+ This program is free software: you can redistribute it and/or modify
8
+ it under the terms of the GNU General Public License as published by
9
+ the Free Software Foundation, either version 3 of the License, or
10
+ (at your option) any later version.
11
+
12
+ This program is distributed in the hope that it will be useful,
13
+ but WITHOUT ANY WARRANTY; without even the implied warranty of
14
+ MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15
+ GNU General Public License for more details.
16
+
17
+ You should have received a copy of the GNU General Public License
18
+ along with this program. If not, see http://www.gnu.org/licenses/.
19
+
20
+ Lesli · Ruby on Rails SaaS Development Framework.
21
+
22
+ Made with ♥ by https://www.lesli.tech
23
+ Building a better future, one line of code at a time.
24
+
25
+ @contact hello@lesli.tech
26
+ @website https://www.lesli.tech
27
+ @license GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
28
+
29
+ // · ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~
30
+ // ·
31
+ =end
32
+
33
+
34
+ # IMPORTANT:
35
+ # Seed files are only for development, if you need to create default resources for production
36
+ # you must use the initializer method in the Engine account model
37
+ if Rails.env.development?
38
+ L2.msg(
39
+ "LesliSupport",
40
+ "Version: #{LesliSupport::VERSION}",
41
+ "Build: #{LesliSupport::BUILD}")
42
+
43
+ # · load specific environment seeds
44
+ load LesliSupport::Engine.root.join("db", "seed", "#{ Rails.env.downcase }.rb")
45
+ end
@@ -0,0 +1,44 @@
1
+ =begin
2
+
3
+ Lesli
4
+
5
+ Copyright (c) 2023, Lesli Technologies, S. A.
6
+
7
+ This program is free software: you can redistribute it and/or modify
8
+ it under the terms of the GNU General Public License as published by
9
+ the Free Software Foundation, either version 3 of the License, or
10
+ (at your option) any later version.
11
+
12
+ This program is distributed in the hope that it will be useful,
13
+ but WITHOUT ANY WARRANTY; without even the implied warranty of
14
+ MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15
+ GNU General Public License for more details.
16
+
17
+ You should have received a copy of the GNU General Public License
18
+ along with this program. If not, see http://www.gnu.org/licenses/.
19
+
20
+ Lesli · Ruby on Rails SaaS development platform.
21
+
22
+ Made with ♥ by https://www.lesli.tech
23
+ Building a better future, one line of code at a time.
24
+
25
+ @contact hello@lesli.tech
26
+ @website https://www.lesli.tech
27
+ @license GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
28
+
29
+ // · ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~
30
+ // ·
31
+ =end
32
+
33
+ class CreateCloudHelpCatalogTicketSources < ActiveRecord::Migration[6.0]
34
+ def change
35
+ create_table :cloud_help_catalog_ticket_sources do |t|
36
+ t.string :name
37
+
38
+ # acts_as_paranoid
39
+ t.datetime :deleted_at, index: true
40
+ t.timestamps
41
+ end
42
+ add_reference(:cloud_help_catalog_ticket_sources, :account, foreign_key: { to_table: :cloud_help_accounts })
43
+ end
44
+ end
@@ -0,0 +1,47 @@
1
+ =begin
2
+
3
+ Lesli
4
+
5
+ Copyright (c) 2023, Lesli Technologies, S. A.
6
+
7
+ This program is free software: you can redistribute it and/or modify
8
+ it under the terms of the GNU General Public License as published by
9
+ the Free Software Foundation, either version 3 of the License, or
10
+ (at your option) any later version.
11
+
12
+ This program is distributed in the hope that it will be useful,
13
+ but WITHOUT ANY WARRANTY; without even the implied warranty of
14
+ MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15
+ GNU General Public License for more details.
16
+
17
+ You should have received a copy of the GNU General Public License
18
+ along with this program. If not, see http://www.gnu.org/licenses/.
19
+
20
+ Lesli · Ruby on Rails SaaS development platform.
21
+
22
+ Made with ♥ by https://www.lesli.tech
23
+ Building a better future, one line of code at a time.
24
+
25
+ @contact hello@lesli.tech
26
+ @website https://www.lesli.tech
27
+ @license GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
28
+
29
+ // · ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~
30
+ // ·
31
+ =end
32
+
33
+ class CreateCloudHelpWorkflows < ActiveRecord::Migration[6.0]
34
+ def change
35
+ table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000201_workflows.json")))
36
+ create_table :cloud_help_workflows do |t|
37
+ table_base_structure.each do |column|
38
+ t.send(
39
+ column["type"].parameterize.underscore.to_sym,
40
+ column["name"].parameterize.underscore.to_sym
41
+ )
42
+ end
43
+ t.timestamps
44
+ end
45
+ add_reference(:cloud_help_workflows, :account, foreign_key: { to_table: :cloud_help_accounts })
46
+ end
47
+ end
@@ -0,0 +1,47 @@
1
+ =begin
2
+
3
+ Lesli
4
+
5
+ Copyright (c) 2023, Lesli Technologies, S. A.
6
+
7
+ This program is free software: you can redistribute it and/or modify
8
+ it under the terms of the GNU General Public License as published by
9
+ the Free Software Foundation, either version 3 of the License, or
10
+ (at your option) any later version.
11
+
12
+ This program is distributed in the hope that it will be useful,
13
+ but WITHOUT ANY WARRANTY; without even the implied warranty of
14
+ MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15
+ GNU General Public License for more details.
16
+
17
+ You should have received a copy of the GNU General Public License
18
+ along with this program. If not, see http://www.gnu.org/licenses/.
19
+
20
+ Lesli · Ruby on Rails SaaS development platform.
21
+
22
+ Made with ♥ by https://www.lesli.tech
23
+ Building a better future, one line of code at a time.
24
+
25
+ @contact hello@lesli.tech
26
+ @website https://www.lesli.tech
27
+ @license GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
28
+
29
+ // · ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~ ~·~
30
+ // ·
31
+ =end
32
+
33
+ class CreateCloudHelpWorkflowStatuses < ActiveRecord::Migration[6.0]
34
+ def change
35
+ table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000202_workflow_statuses.json")))
36
+ create_table :cloud_help_workflow_statuses do |t|
37
+ table_base_structure.each do |column|
38
+ t.send(
39
+ column["type"].parameterize.underscore.to_sym,
40
+ column["name"].parameterize.underscore.to_sym
41
+ )
42
+ end
43
+ t.timestamps
44
+ end
45
+ add_reference(:cloud_help_workflow_statuses, :workflow, foreign_key: { to_table: :cloud_help_workflows })
46
+ end
47
+ end
@@ -0,0 +1,29 @@
1
+ class CreateCloudHelpWorkflowAssociations < ActiveRecord::Migration[6.0]
2
+ def change
3
+ table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000203_workflow_associations.json")))
4
+ create_table :cloud_help_workflow_associations do |t|
5
+ table_base_structure.each do |column|
6
+ t.send(
7
+ column["type"].parameterize.underscore.to_sym,
8
+ column["name"].parameterize.underscore.to_sym
9
+ )
10
+ end
11
+
12
+ # Specific fields to which you can associate a workflow with
13
+ t.bigint :ticket_type
14
+ t.bigint :ticket_category
15
+
16
+ t.timestamps
17
+ end
18
+
19
+ add_index :cloud_help_workflow_associations, :ticket_type, name: "help_workflow_associations_ticket_types"
20
+ add_index :cloud_help_workflow_associations, :ticket_category, name: "help_workflow_associations_ticket_categories"
21
+
22
+ add_reference(
23
+ :cloud_help_workflow_associations,
24
+ :workflow,
25
+ foreign_key: { to_table: :cloud_help_workflows},
26
+ index: { name: "help_workflow_associations_workflows" }
27
+ )
28
+ end
29
+ end
@@ -0,0 +1,18 @@
1
+ class CreateCloudHelpWorkflowActions < ActiveRecord::Migration[6.0]
2
+ def change
3
+ table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000204_workflow_actions.json")))
4
+ create_table :cloud_help_workflow_actions do |t|
5
+ table_base_structure.each do |column|
6
+ t.send(
7
+ column["type"].parameterize.underscore.to_sym,
8
+ column["name"].parameterize.underscore.to_sym
9
+ )
10
+ end
11
+ t.timestamps
12
+ end
13
+
14
+ add_reference :cloud_help_workflow_actions, :cloud_help_workflows, foreign_key: true, index: { name: "help_workflow_actions_workflows" }
15
+ add_foreign_key :cloud_help_workflow_actions, :cloud_help_workflow_statuses, column: :initial_status_id
16
+ add_foreign_key :cloud_help_workflow_actions, :cloud_help_workflow_statuses, column: :final_status_id
17
+ end
18
+ end
@@ -0,0 +1,20 @@
1
+ class CreateCloudHelpWorkflowChecks < ActiveRecord::Migration[6.1]
2
+ def change
3
+ table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000205_workflow_checks.json")))
4
+ create_table :cloud_help_workflow_checks do |t|
5
+ table_base_structure.each do |column|
6
+ t.send(
7
+ column["type"].parameterize.underscore.to_sym,
8
+ column["name"].parameterize.underscore.to_sym
9
+ )
10
+ end
11
+ t.timestamps
12
+ end
13
+
14
+ add_reference :cloud_help_workflow_checks, :cloud_help_workflows, foreign_key: true, index: { name: "help_workflow_checks_workflows" }
15
+ add_foreign_key :cloud_help_workflow_checks, :cloud_help_workflow_statuses, column: :initial_status_id
16
+ add_foreign_key :cloud_help_workflow_checks, :cloud_help_workflow_statuses, column: :final_status_id
17
+ add_foreign_key :cloud_help_workflow_checks, :roles, column: :roles_id
18
+ add_foreign_key :cloud_help_workflow_checks, :users, column: :users_id
19
+ end
20
+ end
@@ -0,0 +1,15 @@
1
+ class CreateCloudHelpCustomFields < ActiveRecord::Migration[6.0]
2
+ def change
3
+ table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000301_custom_fields.json")))
4
+ create_table :cloud_help_custom_fields do |t|
5
+ table_base_structure.each do |column|
6
+ t.send(
7
+ column["type"].parameterize.underscore.to_sym,
8
+ column["name"].parameterize.underscore.to_sym
9
+ )
10
+ end
11
+ t.timestamps
12
+ end
13
+ add_reference :cloud_help_custom_fields, :cloud_help_accounts, foreign_key: true, index: { name: "cloud_help_accounts_custom_fields" }
14
+ end
15
+ end
@@ -0,0 +1,16 @@
1
+ class CreateCloudHelpCustomValidations < ActiveRecord::Migration[6.0]
2
+ def change
3
+ table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000401_custom_validations.json")))
4
+ create_table :cloud_help_custom_validations do |t|
5
+ table_base_structure.each do |column|
6
+ t.send(
7
+ column["type"].parameterize.underscore.to_sym,
8
+ column["name"].parameterize.underscore.to_sym
9
+ )
10
+ end
11
+ t.timestamps
12
+ end
13
+ add_reference :cloud_help_custom_validations, :users, foreign_key: true
14
+ add_reference :cloud_help_custom_validations, :cloud_help_accounts, foreign_key: true, index: { name: "help_custom_validations_accounts" }
15
+ end
16
+ end
@@ -0,0 +1,16 @@
1
+ class CreateCloudHelpCustomValidationRules < ActiveRecord::Migration[6.0]
2
+ def change
3
+ table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000402_custom_validation_rules.json")))
4
+ create_table :cloud_help_custom_validation_rules do |t|
5
+ table_base_structure.each do |column|
6
+ t.send(
7
+ column["type"].parameterize.underscore.to_sym,
8
+ column["name"].parameterize.underscore.to_sym
9
+ )
10
+ end
11
+ t.timestamps
12
+ end
13
+ add_reference :cloud_help_custom_validation_rules, :users, foreign_key: true
14
+ add_reference :cloud_help_custom_validation_rules, :cloud_help_custom_validations, foreign_key: true, index: { name: "help_custom_validation_rules_validations" }
15
+ end
16
+ end
@@ -0,0 +1,16 @@
1
+ class CreateCloudHelpCustomValidationFields < ActiveRecord::Migration[6.0]
2
+ def change
3
+ table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000403_custom_validation_fields.json")))
4
+ create_table :cloud_help_custom_validation_fields do |t|
5
+ table_base_structure.each do |column|
6
+ t.send(
7
+ column["type"].parameterize.underscore.to_sym,
8
+ column["name"].parameterize.underscore.to_sym
9
+ )
10
+ end
11
+ t.timestamps
12
+ end
13
+ add_reference :cloud_help_custom_validation_fields, :users, foreign_key: true
14
+ add_reference :cloud_help_custom_validation_fields, :cloud_help_custom_validations, foreign_key: true, index: { name: "cloud_help_custom_validation_fields_validations" }
15
+ end
16
+ end