lesli_support 0.1.0
Sign up to get free protection for your applications and to get access to all the features.
- checksums.yaml +7 -0
- data/Rakefile +5 -0
- data/app/assets/config/lesli_support_manifest.js +38 -0
- data/app/assets/images/lesli_support/support-logo.svg +9 -0
- data/app/assets/javascripts/lesli_support/application.js +5011 -0
- data/app/assets/stylesheets/lesli_support/application.css +9 -0
- data/app/controllers/lesli_support/accounts_controller.rb +60 -0
- data/app/controllers/lesli_support/application_controller.rb +4 -0
- data/app/controllers/lesli_support/catalog_categories_controller.rb +60 -0
- data/app/controllers/lesli_support/catalog_priorities_controller.rb +60 -0
- data/app/controllers/lesli_support/catalog_types_controller.rb +60 -0
- data/app/controllers/lesli_support/catalog_workspaces_controller.rb +60 -0
- data/app/controllers/lesli_support/catalogs_controller.rb +12 -0
- data/app/controllers/lesli_support/dashboard/components_controller.rb +92 -0
- data/app/controllers/lesli_support/dashboards_controller.rb +36 -0
- data/app/controllers/lesli_support/options_controller.rb +23 -0
- data/app/controllers/lesli_support/ticket/discussions_controller.rb +5 -0
- data/app/controllers/lesli_support/tickets_controller.rb +169 -0
- data/app/helpers/lesli_support/accounts_helper.rb +4 -0
- data/app/helpers/lesli_support/application_helper.rb +4 -0
- data/app/helpers/lesli_support/catalog_categories_helper.rb +4 -0
- data/app/helpers/lesli_support/catalog_priorities_helper.rb +4 -0
- data/app/helpers/lesli_support/catalog_types_helper.rb +4 -0
- data/app/helpers/lesli_support/catalog_workspaces_helper.rb +4 -0
- data/app/helpers/lesli_support/catalogs_helper.rb +4 -0
- data/app/helpers/lesli_support/dashboards_helper.rb +4 -0
- data/app/helpers/lesli_support/options_helper.rb +4 -0
- data/app/helpers/lesli_support/ticket/discussions_helper.rb +4 -0
- data/app/jobs/lesli_support/application_job.rb +4 -0
- data/app/mailers/lesli_support/application_mailer.rb +6 -0
- data/app/models/lesli_support/account.rb +48 -0
- data/app/models/lesli_support/application_record.rb +5 -0
- data/app/models/lesli_support/catalog.rb +15 -0
- data/app/models/lesli_support/catalog_category.rb +5 -0
- data/app/models/lesli_support/catalog_priority.rb +5 -0
- data/app/models/lesli_support/catalog_type.rb +5 -0
- data/app/models/lesli_support/catalog_workspace.rb +5 -0
- data/app/models/lesli_support/dashboard/component.rb +18 -0
- data/app/models/lesli_support/dashboard.rb +15 -0
- data/app/models/lesli_support/option.rb +4 -0
- data/app/models/lesli_support/ticket/discussion.rb +7 -0
- data/app/models/lesli_support/ticket.rb +44 -0
- data/app/services/lesli_support/catalog_service.rb +139 -0
- data/app/services/lesli_support/ticket_service.rb +147 -0
- data/app/views/layouts/lesli_support/application.html.erb +15 -0
- data/app/views/lesli_support/accounts/_account.html.erb +2 -0
- data/app/views/lesli_support/accounts/_form.html.erb +17 -0
- data/app/views/lesli_support/accounts/edit.html.erb +10 -0
- data/app/views/lesli_support/accounts/index.html.erb +14 -0
- data/app/views/lesli_support/accounts/new.html.erb +9 -0
- data/app/views/lesli_support/accounts/show.html.erb +10 -0
- data/app/views/lesli_support/catalog_categories/_catalog_category.html.erb +2 -0
- data/app/views/lesli_support/catalog_categories/_form.html.erb +17 -0
- data/app/views/lesli_support/catalog_categories/edit.html.erb +10 -0
- data/app/views/lesli_support/catalog_categories/index.html.erb +14 -0
- data/app/views/lesli_support/catalog_categories/new.html.erb +9 -0
- data/app/views/lesli_support/catalog_categories/show.html.erb +10 -0
- data/app/views/lesli_support/catalog_priorities/_catalog_priority.html.erb +2 -0
- data/app/views/lesli_support/catalog_priorities/_form.html.erb +17 -0
- data/app/views/lesli_support/catalog_priorities/edit.html.erb +10 -0
- data/app/views/lesli_support/catalog_priorities/index.html.erb +14 -0
- data/app/views/lesli_support/catalog_priorities/new.html.erb +9 -0
- data/app/views/lesli_support/catalog_priorities/show.html.erb +10 -0
- data/app/views/lesli_support/catalog_types/_catalog_type.html.erb +2 -0
- data/app/views/lesli_support/catalog_types/_form.html.erb +17 -0
- data/app/views/lesli_support/catalog_types/edit.html.erb +10 -0
- data/app/views/lesli_support/catalog_types/index.html.erb +14 -0
- data/app/views/lesli_support/catalog_types/new.html.erb +9 -0
- data/app/views/lesli_support/catalog_types/show.html.erb +10 -0
- data/app/views/lesli_support/catalog_workspaces/_catalog_workspace.html.erb +2 -0
- data/app/views/lesli_support/catalog_workspaces/_form.html.erb +17 -0
- data/app/views/lesli_support/catalog_workspaces/edit.html.erb +10 -0
- data/app/views/lesli_support/catalog_workspaces/index.html.erb +14 -0
- data/app/views/lesli_support/catalog_workspaces/new.html.erb +9 -0
- data/app/views/lesli_support/catalog_workspaces/show.html.erb +10 -0
- data/app/views/lesli_support/catalogs/_catalog.html.erb +2 -0
- data/app/views/lesli_support/catalogs/_form.html.erb +17 -0
- data/app/views/lesli_support/catalogs/edit.html.erb +10 -0
- data/app/views/lesli_support/catalogs/index.html.erb +14 -0
- data/app/views/lesli_support/catalogs/new.html.erb +9 -0
- data/app/views/lesli_support/catalogs/show.html.erb +10 -0
- data/app/views/lesli_support/dashboards/edit.html.erb +1 -0
- data/app/views/lesli_support/dashboards/index.html.erb +1 -0
- data/app/views/lesli_support/dashboards/new.html.erb +1 -0
- data/app/views/lesli_support/dashboards/show.html.erb +1 -0
- data/app/views/lesli_support/options/_form.html.erb +17 -0
- data/app/views/lesli_support/options/_option.html.erb +2 -0
- data/app/views/lesli_support/options/edit.html.erb +10 -0
- data/app/views/lesli_support/options/index.html.erb +14 -0
- data/app/views/lesli_support/options/new.html.erb +9 -0
- data/app/views/lesli_support/options/show.html.erb +10 -0
- data/app/views/lesli_support/partials/_engine-navigation.html.erb +39 -0
- data/app/views/lesli_support/ticket/discussions/_discussion.html.erb +2 -0
- data/app/views/lesli_support/ticket/discussions/_form.html.erb +17 -0
- data/app/views/lesli_support/ticket/discussions/edit.html.erb +10 -0
- data/app/views/lesli_support/ticket/discussions/index.html.erb +14 -0
- data/app/views/lesli_support/ticket/discussions/new.html.erb +9 -0
- data/app/views/lesli_support/ticket/discussions/show.html.erb +10 -0
- data/app/views/lesli_support/tickets/edit.html.erb +20 -0
- data/app/views/lesli_support/tickets/index.html.erb +34 -0
- data/app/views/lesli_support/tickets/new.html.erb +20 -0
- data/app/views/lesli_support/tickets/show.html.erb +20 -0
- data/config/locales/translations.en.yml +43 -0
- data/config/locales/translations.es.yml +43 -0
- data/config/locales/translations.fr.yml +43 -0
- data/config/locales/translations.it.yml +43 -0
- data/config/locales/translations.pt.yml +43 -0
- data/config/routes.rb +61 -0
- data/db/migrate/v1/0702000110_create_lesli_support_accounts.rb +42 -0
- data/db/migrate/v1/0702000210_create_lesli_support_account_settings.rb +46 -0
- data/db/migrate/v1/0702010110_create_lesli_support_catalog_workspaces.rb +43 -0
- data/db/migrate/v1/0702010210_create_lesli_support_catalog_types.rb +42 -0
- data/db/migrate/v1/0702010310_create_lesli_support_catalog_categories.rb +43 -0
- data/db/migrate/v1/0702010410_create_lesli_support_catalog_priorities.rb +43 -0
- data/db/migrate/v1/0702050110_create_lesli_support_dashboards.rb +50 -0
- data/db/migrate/v1/0702050210_create_lesli_support_dashboard_components.rb +50 -0
- data/db/migrate/v1/0702100110_create_lesli_support_slas.rb +59 -0
- data/db/migrate/v1/0702110110_create_lesli_support_tickets.rb +99 -0
- data/db/migrate/v1/0702110510_create_lesli_support_ticket_discussions.rb +52 -0
- data/db/seed/development.rb +62 -0
- data/db/seed/production.rb +31 -0
- data/db/seed/test.rb +31 -0
- data/db/seeds.rb +45 -0
- data/db/tables/0702010510_create_cloud_help_catalog_ticket_sources.rb +44 -0
- data/db/tables/0702020110_create_cloud_help_workflows.rb +47 -0
- data/db/tables/0702020210_create_cloud_help_workflow_statuses.rb +47 -0
- data/db/tables/0702020310_create_cloud_help_workflow_associations.rb +29 -0
- data/db/tables/0702020410_create_cloud_help_workflow_actions.rb +18 -0
- data/db/tables/0702020510_create_cloud_help_workflow_checks.rb +20 -0
- data/db/tables/0702030110_create_cloud_help_custom_fields.rb +15 -0
- data/db/tables/0702040110_create_cloud_help_custom_validations.rb +16 -0
- data/db/tables/0702040210_create_cloud_help_custom_validation_rules.rb +16 -0
- data/db/tables/0702040310_create_cloud_help_custom_validation_fields.rb +16 -0
- data/db/tables/0702100310_create_cloud_help_ticket_actions.rb +16 -0
- data/db/tables/0702100410_create_cloud_help_ticket_activities.rb +15 -0
- data/db/tables/0702100610_create_cloud_help_ticket_files.rb +16 -0
- data/db/tables/0702100710_create_cloud_help_ticket_subscribers.rb +16 -0
- data/db/tables/0702101010_create_cloud_help_ticket_timelines.rb +14 -0
- data/db/tables/0702101110_create_cloud_help_ticket_assignments.rb +15 -0
- data/db/tables/0702101210_create_cloud_help_ticket_histories.rb +15 -0
- data/db/tables/0702110310_create_cloud_help_sla_actions.rb +17 -0
- data/db/tables/0702110410_create_cloud_help_sla_activities.rb +15 -0
- data/db/tables/0702110510_create_cloud_help_sla_discussions.rb +17 -0
- data/db/tables/0702110610_create_cloud_help_sla_files.rb +16 -0
- data/db/tables/0702110710_create_cloud_help_sla_subscribers.rb +16 -0
- data/db/tables/0702111010_create_cloud_help_sla_associations.rb +13 -0
- data/lib/lesli_support/engine.rb +50 -0
- data/lib/lesli_support/version.rb +4 -0
- data/lib/lesli_support.rb +6 -0
- data/lib/scss/application.scss +11 -0
- data/lib/tasks/lesli_support_tasks.rake +4 -0
- data/lib/vue/application.js +93 -0
- data/lib/vue/apps/dashboard/components/engine-version.vue +71 -0
- data/lib/vue/apps/dashboard/components/my-tasks.vue +77 -0
- data/lib/vue/apps/tickets/components/assignments.vue +93 -0
- data/lib/vue/apps/tickets/components/form.vue +305 -0
- data/lib/vue/apps/tickets/components/internal-comments.vue +107 -0
- data/lib/vue/apps/tickets/components/sla-info.vue +115 -0
- data/lib/vue/apps/tickets/index.vue +145 -0
- data/lib/vue/apps/tickets/new.vue +78 -0
- data/lib/vue/apps/tickets/show.vue +183 -0
- data/lib/vue/stores/tickets.js +276 -0
- data/lib/vue/stores/translations.json +272 -0
- data/readme.md +72 -0
- metadata +223 -0
@@ -0,0 +1,272 @@
|
|
1
|
+
{
|
2
|
+
"en": {
|
3
|
+
"lesli": {
|
4
|
+
"application": {
|
5
|
+
"navigation_logout": "Logout",
|
6
|
+
"navigation_my_profile": "My profile"
|
7
|
+
},
|
8
|
+
"dashboards": {
|
9
|
+
"column_default": "Default",
|
10
|
+
"column_name": "Name",
|
11
|
+
"title": "Dashboards",
|
12
|
+
"view_add_component": "Add component"
|
13
|
+
},
|
14
|
+
"shared": {
|
15
|
+
"button_add_new": "Add new",
|
16
|
+
"button_delete": "Delete",
|
17
|
+
"button_edit": "Edit",
|
18
|
+
"button_list": "List",
|
19
|
+
"button_reload": "Reload",
|
20
|
+
"button_save": "Save",
|
21
|
+
"button_settings": "Settings",
|
22
|
+
"button_show": "Show",
|
23
|
+
"toolbar_search": "Search...",
|
24
|
+
"view_discussions": "Discussions",
|
25
|
+
"view_files": "Files",
|
26
|
+
"view_quick_actions": "Quick actions",
|
27
|
+
"view_status_active": "Active",
|
28
|
+
"view_status_inactive": "Inactive"
|
29
|
+
}
|
30
|
+
},
|
31
|
+
"lesli_support": {
|
32
|
+
"tickets": {
|
33
|
+
"column_category": "Category",
|
34
|
+
"column_completed_at": "Completed At",
|
35
|
+
"column_creator": "Creator",
|
36
|
+
"column_deadline": "Deadline",
|
37
|
+
"column_description": "Description",
|
38
|
+
"column_hours_worked": "Hours Worked",
|
39
|
+
"column_id": "ID",
|
40
|
+
"column_priority": "Priority",
|
41
|
+
"column_reference_url": "Reference URL",
|
42
|
+
"column_started_at": "Started At",
|
43
|
+
"column_status": "Status",
|
44
|
+
"column_subject": "Subject",
|
45
|
+
"column_tags": "Tags",
|
46
|
+
"column_type": "Type",
|
47
|
+
"column_workspace": "Workspace",
|
48
|
+
"tab_information": "Information",
|
49
|
+
"view_active_tickets": "Active tickets",
|
50
|
+
"view_all_tickets": "All tickets",
|
51
|
+
"view_inactive_tickets": "Inactive tickets",
|
52
|
+
"view_own_tickets": "Own tickets"
|
53
|
+
}
|
54
|
+
}
|
55
|
+
},
|
56
|
+
"es": {
|
57
|
+
"lesli": {
|
58
|
+
"application": {
|
59
|
+
"navigation_logout": "Cerrar sesión",
|
60
|
+
"navigation_my_profile": "Mi perfil"
|
61
|
+
},
|
62
|
+
"dashboards": {
|
63
|
+
"column_default": "Default",
|
64
|
+
"column_name": "Nombre",
|
65
|
+
"title": "Dashboards",
|
66
|
+
"view_add_component": "Agregar componente"
|
67
|
+
},
|
68
|
+
"shared": {
|
69
|
+
"button_add_new": "Agregar nuevo",
|
70
|
+
"button_delete": "Eliminar",
|
71
|
+
"button_edit": "Editar",
|
72
|
+
"button_list": "Lista",
|
73
|
+
"button_reload": "Recargar",
|
74
|
+
"button_save": "Guardar",
|
75
|
+
"button_settings": "Configuración",
|
76
|
+
"button_show": "Ver",
|
77
|
+
"toolbar_search": "Buscar...",
|
78
|
+
"view_discussions": "Discusiones",
|
79
|
+
"view_files": "Archivos",
|
80
|
+
"view_quick_actions": "Acciones rapidas",
|
81
|
+
"view_status_active": "Activo",
|
82
|
+
"view_status_inactive": "Inactivo"
|
83
|
+
}
|
84
|
+
},
|
85
|
+
"lesli_support": {
|
86
|
+
"tickets": {
|
87
|
+
"column_category": "Categoria",
|
88
|
+
"column_completed_at": "Fecha completado",
|
89
|
+
"column_creator": "Creador",
|
90
|
+
"column_deadline": "Fecha limite",
|
91
|
+
"column_description": "Descripción",
|
92
|
+
"column_hours_worked": "Horas trabajadas",
|
93
|
+
"column_id": "ID",
|
94
|
+
"column_priority": "Prioridad",
|
95
|
+
"column_reference_url": "URL de referencia",
|
96
|
+
"column_started_at": "Fecha inicio",
|
97
|
+
"column_status": "Estado",
|
98
|
+
"column_subject": "Asunto",
|
99
|
+
"column_tags": "Etiquetas",
|
100
|
+
"column_type": "Tipo",
|
101
|
+
"column_workspace": "Workspace",
|
102
|
+
"tab_information": "Información",
|
103
|
+
"view_active_tickets": "Tickets activos",
|
104
|
+
"view_all_tickets": "Todos los tickets",
|
105
|
+
"view_inactive_tickets": "Tickets inactivos",
|
106
|
+
"view_own_tickets": "Mis tickets"
|
107
|
+
}
|
108
|
+
}
|
109
|
+
},
|
110
|
+
"fr": {
|
111
|
+
"lesli": {
|
112
|
+
"application": {
|
113
|
+
"navigation_logout": ":lesli.application.navigation_logout:",
|
114
|
+
"navigation_my_profile": ":lesli.application.navigation_my_profile:"
|
115
|
+
},
|
116
|
+
"dashboards": {
|
117
|
+
"column_default": ":lesli.dashboards.column_default:",
|
118
|
+
"column_name": ":lesli.dashboards.column_name:",
|
119
|
+
"title": ":lesli.dashboards.title:",
|
120
|
+
"view_add_component": ":lesli.dashboards.view_add_component:"
|
121
|
+
},
|
122
|
+
"shared": {
|
123
|
+
"button_add_new": ":lesli.shared.button_add_new:",
|
124
|
+
"button_delete": ":lesli.shared.button_delete:",
|
125
|
+
"button_edit": ":lesli.shared.button_edit:",
|
126
|
+
"button_list": ":lesli.shared.button_list:",
|
127
|
+
"button_reload": ":lesli.shared.button_reload:",
|
128
|
+
"button_save": ":lesli.shared.button_save:",
|
129
|
+
"button_settings": ":lesli.shared.button_settings:",
|
130
|
+
"button_show": ":lesli.shared.button_show:",
|
131
|
+
"toolbar_search": ":lesli.shared.toolbar_search:",
|
132
|
+
"view_discussions": ":lesli.shared.view_discussions:",
|
133
|
+
"view_files": ":lesli.shared.view_files:",
|
134
|
+
"view_quick_actions": ":lesli.shared.view_quick_actions:",
|
135
|
+
"view_status_active": ":lesli.shared.view_status_active:",
|
136
|
+
"view_status_inactive": ":lesli.shared.view_status_inactive:"
|
137
|
+
}
|
138
|
+
},
|
139
|
+
"lesli_support": {
|
140
|
+
"tickets": {
|
141
|
+
"column_category": ":lesli_support.tickets.column_category:",
|
142
|
+
"column_completed_at": ":lesli_support.tickets.column_completed_at:",
|
143
|
+
"column_creator": ":lesli_support.tickets.column_creator:",
|
144
|
+
"column_deadline": ":lesli_support.tickets.column_deadline:",
|
145
|
+
"column_description": ":lesli_support.tickets.column_description:",
|
146
|
+
"column_hours_worked": ":lesli_support.tickets.column_hours_worked:",
|
147
|
+
"column_id": ":lesli_support.tickets.column_id:",
|
148
|
+
"column_priority": ":lesli_support.tickets.column_priority:",
|
149
|
+
"column_reference_url": ":lesli_support.tickets.column_reference_url:",
|
150
|
+
"column_started_at": ":lesli_support.tickets.column_started_at:",
|
151
|
+
"column_status": ":lesli_support.tickets.column_status:",
|
152
|
+
"column_subject": ":lesli_support.tickets.column_subject:",
|
153
|
+
"column_tags": ":lesli_support.tickets.column_tags:",
|
154
|
+
"column_type": ":lesli_support.tickets.column_type:",
|
155
|
+
"column_workspace": ":lesli_support.tickets.column_workspace:",
|
156
|
+
"tab_information": ":lesli_support.tickets.tab_information:",
|
157
|
+
"view_active_tickets": ":lesli_support.tickets.view_active_tickets:",
|
158
|
+
"view_all_tickets": ":lesli_support.tickets.view_all_tickets:",
|
159
|
+
"view_inactive_tickets": ":lesli_support.tickets.view_inactive_tickets:",
|
160
|
+
"view_own_tickets": ":lesli_support.tickets.view_own_tickets:"
|
161
|
+
}
|
162
|
+
}
|
163
|
+
},
|
164
|
+
"it": {
|
165
|
+
"lesli": {
|
166
|
+
"application": {
|
167
|
+
"navigation_logout": ":lesli.application.navigation_logout:",
|
168
|
+
"navigation_my_profile": ":lesli.application.navigation_my_profile:"
|
169
|
+
},
|
170
|
+
"dashboards": {
|
171
|
+
"column_default": ":lesli.dashboards.column_default:",
|
172
|
+
"column_name": ":lesli.dashboards.column_name:",
|
173
|
+
"title": ":lesli.dashboards.title:",
|
174
|
+
"view_add_component": ":lesli.dashboards.view_add_component:"
|
175
|
+
},
|
176
|
+
"shared": {
|
177
|
+
"button_add_new": ":lesli.shared.button_add_new:",
|
178
|
+
"button_delete": ":lesli.shared.button_delete:",
|
179
|
+
"button_edit": ":lesli.shared.button_edit:",
|
180
|
+
"button_list": ":lesli.shared.button_list:",
|
181
|
+
"button_reload": ":lesli.shared.button_reload:",
|
182
|
+
"button_save": ":lesli.shared.button_save:",
|
183
|
+
"button_settings": ":lesli.shared.button_settings:",
|
184
|
+
"button_show": ":lesli.shared.button_show:",
|
185
|
+
"toolbar_search": ":lesli.shared.toolbar_search:",
|
186
|
+
"view_discussions": ":lesli.shared.view_discussions:",
|
187
|
+
"view_files": ":lesli.shared.view_files:",
|
188
|
+
"view_quick_actions": ":lesli.shared.view_quick_actions:",
|
189
|
+
"view_status_active": ":lesli.shared.view_status_active:",
|
190
|
+
"view_status_inactive": ":lesli.shared.view_status_inactive:"
|
191
|
+
}
|
192
|
+
},
|
193
|
+
"lesli_support": {
|
194
|
+
"tickets": {
|
195
|
+
"column_category": ":lesli_support.tickets.column_category:",
|
196
|
+
"column_completed_at": ":lesli_support.tickets.column_completed_at:",
|
197
|
+
"column_creator": ":lesli_support.tickets.column_creator:",
|
198
|
+
"column_deadline": ":lesli_support.tickets.column_deadline:",
|
199
|
+
"column_description": ":lesli_support.tickets.column_description:",
|
200
|
+
"column_hours_worked": ":lesli_support.tickets.column_hours_worked:",
|
201
|
+
"column_id": ":lesli_support.tickets.column_id:",
|
202
|
+
"column_priority": ":lesli_support.tickets.column_priority:",
|
203
|
+
"column_reference_url": ":lesli_support.tickets.column_reference_url:",
|
204
|
+
"column_started_at": ":lesli_support.tickets.column_started_at:",
|
205
|
+
"column_status": ":lesli_support.tickets.column_status:",
|
206
|
+
"column_subject": ":lesli_support.tickets.column_subject:",
|
207
|
+
"column_tags": ":lesli_support.tickets.column_tags:",
|
208
|
+
"column_type": ":lesli_support.tickets.column_type:",
|
209
|
+
"column_workspace": ":lesli_support.tickets.column_workspace:",
|
210
|
+
"tab_information": ":lesli_support.tickets.tab_information:",
|
211
|
+
"view_active_tickets": ":lesli_support.tickets.view_active_tickets:",
|
212
|
+
"view_all_tickets": ":lesli_support.tickets.view_all_tickets:",
|
213
|
+
"view_inactive_tickets": ":lesli_support.tickets.view_inactive_tickets:",
|
214
|
+
"view_own_tickets": ":lesli_support.tickets.view_own_tickets:"
|
215
|
+
}
|
216
|
+
}
|
217
|
+
},
|
218
|
+
"pt": {
|
219
|
+
"lesli": {
|
220
|
+
"application": {
|
221
|
+
"navigation_logout": ":lesli.application.navigation_logout:",
|
222
|
+
"navigation_my_profile": ":lesli.application.navigation_my_profile:"
|
223
|
+
},
|
224
|
+
"dashboards": {
|
225
|
+
"column_default": ":lesli.dashboards.column_default:",
|
226
|
+
"column_name": ":lesli.dashboards.column_name:",
|
227
|
+
"title": ":lesli.dashboards.title:",
|
228
|
+
"view_add_component": ":lesli.dashboards.view_add_component:"
|
229
|
+
},
|
230
|
+
"shared": {
|
231
|
+
"button_add_new": ":lesli.shared.button_add_new:",
|
232
|
+
"button_delete": ":lesli.shared.button_delete:",
|
233
|
+
"button_edit": ":lesli.shared.button_edit:",
|
234
|
+
"button_list": ":lesli.shared.button_list:",
|
235
|
+
"button_reload": ":lesli.shared.button_reload:",
|
236
|
+
"button_save": ":lesli.shared.button_save:",
|
237
|
+
"button_settings": ":lesli.shared.button_settings:",
|
238
|
+
"button_show": ":lesli.shared.button_show:",
|
239
|
+
"toolbar_search": ":lesli.shared.toolbar_search:",
|
240
|
+
"view_discussions": ":lesli.shared.view_discussions:",
|
241
|
+
"view_files": ":lesli.shared.view_files:",
|
242
|
+
"view_quick_actions": ":lesli.shared.view_quick_actions:",
|
243
|
+
"view_status_active": ":lesli.shared.view_status_active:",
|
244
|
+
"view_status_inactive": ":lesli.shared.view_status_inactive:"
|
245
|
+
}
|
246
|
+
},
|
247
|
+
"lesli_support": {
|
248
|
+
"tickets": {
|
249
|
+
"column_category": ":lesli_support.tickets.column_category:",
|
250
|
+
"column_completed_at": ":lesli_support.tickets.column_completed_at:",
|
251
|
+
"column_creator": ":lesli_support.tickets.column_creator:",
|
252
|
+
"column_deadline": ":lesli_support.tickets.column_deadline:",
|
253
|
+
"column_description": ":lesli_support.tickets.column_description:",
|
254
|
+
"column_hours_worked": ":lesli_support.tickets.column_hours_worked:",
|
255
|
+
"column_id": ":lesli_support.tickets.column_id:",
|
256
|
+
"column_priority": ":lesli_support.tickets.column_priority:",
|
257
|
+
"column_reference_url": ":lesli_support.tickets.column_reference_url:",
|
258
|
+
"column_started_at": ":lesli_support.tickets.column_started_at:",
|
259
|
+
"column_status": ":lesli_support.tickets.column_status:",
|
260
|
+
"column_subject": ":lesli_support.tickets.column_subject:",
|
261
|
+
"column_tags": ":lesli_support.tickets.column_tags:",
|
262
|
+
"column_type": ":lesli_support.tickets.column_type:",
|
263
|
+
"column_workspace": ":lesli_support.tickets.column_workspace:",
|
264
|
+
"tab_information": ":lesli_support.tickets.tab_information:",
|
265
|
+
"view_active_tickets": ":lesli_support.tickets.view_active_tickets:",
|
266
|
+
"view_all_tickets": ":lesli_support.tickets.view_all_tickets:",
|
267
|
+
"view_inactive_tickets": ":lesli_support.tickets.view_inactive_tickets:",
|
268
|
+
"view_own_tickets": ":lesli_support.tickets.view_own_tickets:"
|
269
|
+
}
|
270
|
+
}
|
271
|
+
}
|
272
|
+
}
|
data/readme.md
ADDED
@@ -0,0 +1,72 @@
|
|
1
|
+
<p align="center">
|
2
|
+
<img width="75" alt="LesliSupport logo" src="./app/assets/images/lesli_support/support-logo.svg" />
|
3
|
+
<h3 align="center">Support Ticket System for the Lesli Framework</h3>
|
4
|
+
</p>
|
5
|
+
|
6
|
+
<hr/>
|
7
|
+
<p align="center">
|
8
|
+
<a target="blank" href="https://rubygems.org/gems/lesli_support">
|
9
|
+
<img height="22" alt="Gem Version" src="https://badge.fury.io/rb/lesli_support.svg" />
|
10
|
+
</a>
|
11
|
+
</p>
|
12
|
+
<hr/>
|
13
|
+
|
14
|
+
|
15
|
+
### Quick start
|
16
|
+
|
17
|
+
```shell
|
18
|
+
# Add LesliSupport engine
|
19
|
+
bundle add lesli_support
|
20
|
+
```
|
21
|
+
|
22
|
+
```shell
|
23
|
+
# Setup database
|
24
|
+
rake lesli:db:setup
|
25
|
+
```
|
26
|
+
|
27
|
+
```ruby
|
28
|
+
# Load LesliSupport
|
29
|
+
Rails.application.routes.draw do
|
30
|
+
mount LesliSupport::Engine => "/help"
|
31
|
+
end
|
32
|
+
```
|
33
|
+
|
34
|
+
|
35
|
+
### Documentation
|
36
|
+
* [website](https://www.lesli.dev/support/)
|
37
|
+
* [database](./docs/database.md)
|
38
|
+
* [documentation](https://www.lesli.dev/documentation/)
|
39
|
+
|
40
|
+
|
41
|
+
### Get in touch with Lesli
|
42
|
+
|
43
|
+
* [Website: https://www.lesli.tech](https://www.lesli.tech)
|
44
|
+
* [Email: hello@lesli.tech](hello@lesli.tech)
|
45
|
+
* [Twitter: @LesliTech](https://twitter.com/LesliTech)
|
46
|
+
|
47
|
+
|
48
|
+
### License
|
49
|
+
-------
|
50
|
+
Copyright (c) 2023, Lesli Technologies, S. A.
|
51
|
+
|
52
|
+
This program is free software: you can redistribute it and/or modify
|
53
|
+
it under the terms of the GNU General Public License as published by
|
54
|
+
the Free Software Foundation, either version 3 of the License, or
|
55
|
+
(at your option) any later version.
|
56
|
+
|
57
|
+
This program is distributed in the hope that it will be useful,
|
58
|
+
but WITHOUT ANY WARRANTY; without even the implied warranty of
|
59
|
+
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
60
|
+
GNU General Public License for more details.
|
61
|
+
|
62
|
+
You should have received a copy of the GNU General Public License
|
63
|
+
along with this program. If not, see http://www.gnu.org/licenses/.
|
64
|
+
|
65
|
+
<hr />
|
66
|
+
<br />
|
67
|
+
|
68
|
+
<p align="center">
|
69
|
+
<img width="200" alt="Lesli logo" src="https://cdn.lesli.tech/lesli/brand/app-logo.svg" />
|
70
|
+
<h4 align="center">Ruby on Rails SaaS Development Framework.</h4>
|
71
|
+
</p>
|
72
|
+
|
metadata
ADDED
@@ -0,0 +1,223 @@
|
|
1
|
+
--- !ruby/object:Gem::Specification
|
2
|
+
name: lesli_support
|
3
|
+
version: !ruby/object:Gem::Version
|
4
|
+
version: 0.1.0
|
5
|
+
platform: ruby
|
6
|
+
authors:
|
7
|
+
- The Lesli Development Team
|
8
|
+
autorequire:
|
9
|
+
bindir: bin
|
10
|
+
cert_chain: []
|
11
|
+
date: 2024-05-10 00:00:00.000000000 Z
|
12
|
+
dependencies:
|
13
|
+
- !ruby/object:Gem::Dependency
|
14
|
+
name: rails
|
15
|
+
requirement: !ruby/object:Gem::Requirement
|
16
|
+
requirements:
|
17
|
+
- - "~>"
|
18
|
+
- !ruby/object:Gem::Version
|
19
|
+
version: 7.0.6
|
20
|
+
type: :runtime
|
21
|
+
prerelease: false
|
22
|
+
version_requirements: !ruby/object:Gem::Requirement
|
23
|
+
requirements:
|
24
|
+
- - "~>"
|
25
|
+
- !ruby/object:Gem::Version
|
26
|
+
version: 7.0.6
|
27
|
+
description: Ticket Management System for the Lesli Framework
|
28
|
+
email:
|
29
|
+
- hello@lesli.tech
|
30
|
+
executables: []
|
31
|
+
extensions: []
|
32
|
+
extra_rdoc_files: []
|
33
|
+
files:
|
34
|
+
- Rakefile
|
35
|
+
- app/assets/config/lesli_support_manifest.js
|
36
|
+
- app/assets/images/lesli_support/support-logo.svg
|
37
|
+
- app/assets/javascripts/lesli_support/application.js
|
38
|
+
- app/assets/stylesheets/lesli_support/application.css
|
39
|
+
- app/controllers/lesli_support/accounts_controller.rb
|
40
|
+
- app/controllers/lesli_support/application_controller.rb
|
41
|
+
- app/controllers/lesli_support/catalog_categories_controller.rb
|
42
|
+
- app/controllers/lesli_support/catalog_priorities_controller.rb
|
43
|
+
- app/controllers/lesli_support/catalog_types_controller.rb
|
44
|
+
- app/controllers/lesli_support/catalog_workspaces_controller.rb
|
45
|
+
- app/controllers/lesli_support/catalogs_controller.rb
|
46
|
+
- app/controllers/lesli_support/dashboard/components_controller.rb
|
47
|
+
- app/controllers/lesli_support/dashboards_controller.rb
|
48
|
+
- app/controllers/lesli_support/options_controller.rb
|
49
|
+
- app/controllers/lesli_support/ticket/discussions_controller.rb
|
50
|
+
- app/controllers/lesli_support/tickets_controller.rb
|
51
|
+
- app/helpers/lesli_support/accounts_helper.rb
|
52
|
+
- app/helpers/lesli_support/application_helper.rb
|
53
|
+
- app/helpers/lesli_support/catalog_categories_helper.rb
|
54
|
+
- app/helpers/lesli_support/catalog_priorities_helper.rb
|
55
|
+
- app/helpers/lesli_support/catalog_types_helper.rb
|
56
|
+
- app/helpers/lesli_support/catalog_workspaces_helper.rb
|
57
|
+
- app/helpers/lesli_support/catalogs_helper.rb
|
58
|
+
- app/helpers/lesli_support/dashboards_helper.rb
|
59
|
+
- app/helpers/lesli_support/options_helper.rb
|
60
|
+
- app/helpers/lesli_support/ticket/discussions_helper.rb
|
61
|
+
- app/jobs/lesli_support/application_job.rb
|
62
|
+
- app/mailers/lesli_support/application_mailer.rb
|
63
|
+
- app/models/lesli_support/account.rb
|
64
|
+
- app/models/lesli_support/application_record.rb
|
65
|
+
- app/models/lesli_support/catalog.rb
|
66
|
+
- app/models/lesli_support/catalog_category.rb
|
67
|
+
- app/models/lesli_support/catalog_priority.rb
|
68
|
+
- app/models/lesli_support/catalog_type.rb
|
69
|
+
- app/models/lesli_support/catalog_workspace.rb
|
70
|
+
- app/models/lesli_support/dashboard.rb
|
71
|
+
- app/models/lesli_support/dashboard/component.rb
|
72
|
+
- app/models/lesli_support/option.rb
|
73
|
+
- app/models/lesli_support/ticket.rb
|
74
|
+
- app/models/lesli_support/ticket/discussion.rb
|
75
|
+
- app/services/lesli_support/catalog_service.rb
|
76
|
+
- app/services/lesli_support/ticket_service.rb
|
77
|
+
- app/views/layouts/lesli_support/application.html.erb
|
78
|
+
- app/views/lesli_support/accounts/_account.html.erb
|
79
|
+
- app/views/lesli_support/accounts/_form.html.erb
|
80
|
+
- app/views/lesli_support/accounts/edit.html.erb
|
81
|
+
- app/views/lesli_support/accounts/index.html.erb
|
82
|
+
- app/views/lesli_support/accounts/new.html.erb
|
83
|
+
- app/views/lesli_support/accounts/show.html.erb
|
84
|
+
- app/views/lesli_support/catalog_categories/_catalog_category.html.erb
|
85
|
+
- app/views/lesli_support/catalog_categories/_form.html.erb
|
86
|
+
- app/views/lesli_support/catalog_categories/edit.html.erb
|
87
|
+
- app/views/lesli_support/catalog_categories/index.html.erb
|
88
|
+
- app/views/lesli_support/catalog_categories/new.html.erb
|
89
|
+
- app/views/lesli_support/catalog_categories/show.html.erb
|
90
|
+
- app/views/lesli_support/catalog_priorities/_catalog_priority.html.erb
|
91
|
+
- app/views/lesli_support/catalog_priorities/_form.html.erb
|
92
|
+
- app/views/lesli_support/catalog_priorities/edit.html.erb
|
93
|
+
- app/views/lesli_support/catalog_priorities/index.html.erb
|
94
|
+
- app/views/lesli_support/catalog_priorities/new.html.erb
|
95
|
+
- app/views/lesli_support/catalog_priorities/show.html.erb
|
96
|
+
- app/views/lesli_support/catalog_types/_catalog_type.html.erb
|
97
|
+
- app/views/lesli_support/catalog_types/_form.html.erb
|
98
|
+
- app/views/lesli_support/catalog_types/edit.html.erb
|
99
|
+
- app/views/lesli_support/catalog_types/index.html.erb
|
100
|
+
- app/views/lesli_support/catalog_types/new.html.erb
|
101
|
+
- app/views/lesli_support/catalog_types/show.html.erb
|
102
|
+
- app/views/lesli_support/catalog_workspaces/_catalog_workspace.html.erb
|
103
|
+
- app/views/lesli_support/catalog_workspaces/_form.html.erb
|
104
|
+
- app/views/lesli_support/catalog_workspaces/edit.html.erb
|
105
|
+
- app/views/lesli_support/catalog_workspaces/index.html.erb
|
106
|
+
- app/views/lesli_support/catalog_workspaces/new.html.erb
|
107
|
+
- app/views/lesli_support/catalog_workspaces/show.html.erb
|
108
|
+
- app/views/lesli_support/catalogs/_catalog.html.erb
|
109
|
+
- app/views/lesli_support/catalogs/_form.html.erb
|
110
|
+
- app/views/lesli_support/catalogs/edit.html.erb
|
111
|
+
- app/views/lesli_support/catalogs/index.html.erb
|
112
|
+
- app/views/lesli_support/catalogs/new.html.erb
|
113
|
+
- app/views/lesli_support/catalogs/show.html.erb
|
114
|
+
- app/views/lesli_support/dashboards/edit.html.erb
|
115
|
+
- app/views/lesli_support/dashboards/index.html.erb
|
116
|
+
- app/views/lesli_support/dashboards/new.html.erb
|
117
|
+
- app/views/lesli_support/dashboards/show.html.erb
|
118
|
+
- app/views/lesli_support/options/_form.html.erb
|
119
|
+
- app/views/lesli_support/options/_option.html.erb
|
120
|
+
- app/views/lesli_support/options/edit.html.erb
|
121
|
+
- app/views/lesli_support/options/index.html.erb
|
122
|
+
- app/views/lesli_support/options/new.html.erb
|
123
|
+
- app/views/lesli_support/options/show.html.erb
|
124
|
+
- app/views/lesli_support/partials/_engine-navigation.html.erb
|
125
|
+
- app/views/lesli_support/ticket/discussions/_discussion.html.erb
|
126
|
+
- app/views/lesli_support/ticket/discussions/_form.html.erb
|
127
|
+
- app/views/lesli_support/ticket/discussions/edit.html.erb
|
128
|
+
- app/views/lesli_support/ticket/discussions/index.html.erb
|
129
|
+
- app/views/lesli_support/ticket/discussions/new.html.erb
|
130
|
+
- app/views/lesli_support/ticket/discussions/show.html.erb
|
131
|
+
- app/views/lesli_support/tickets/edit.html.erb
|
132
|
+
- app/views/lesli_support/tickets/index.html.erb
|
133
|
+
- app/views/lesli_support/tickets/new.html.erb
|
134
|
+
- app/views/lesli_support/tickets/show.html.erb
|
135
|
+
- config/locales/translations.en.yml
|
136
|
+
- config/locales/translations.es.yml
|
137
|
+
- config/locales/translations.fr.yml
|
138
|
+
- config/locales/translations.it.yml
|
139
|
+
- config/locales/translations.pt.yml
|
140
|
+
- config/routes.rb
|
141
|
+
- db/migrate/v1/0702000110_create_lesli_support_accounts.rb
|
142
|
+
- db/migrate/v1/0702000210_create_lesli_support_account_settings.rb
|
143
|
+
- db/migrate/v1/0702010110_create_lesli_support_catalog_workspaces.rb
|
144
|
+
- db/migrate/v1/0702010210_create_lesli_support_catalog_types.rb
|
145
|
+
- db/migrate/v1/0702010310_create_lesli_support_catalog_categories.rb
|
146
|
+
- db/migrate/v1/0702010410_create_lesli_support_catalog_priorities.rb
|
147
|
+
- db/migrate/v1/0702050110_create_lesli_support_dashboards.rb
|
148
|
+
- db/migrate/v1/0702050210_create_lesli_support_dashboard_components.rb
|
149
|
+
- db/migrate/v1/0702100110_create_lesli_support_slas.rb
|
150
|
+
- db/migrate/v1/0702110110_create_lesli_support_tickets.rb
|
151
|
+
- db/migrate/v1/0702110510_create_lesli_support_ticket_discussions.rb
|
152
|
+
- db/seed/development.rb
|
153
|
+
- db/seed/production.rb
|
154
|
+
- db/seed/test.rb
|
155
|
+
- db/seeds.rb
|
156
|
+
- db/tables/0702010510_create_cloud_help_catalog_ticket_sources.rb
|
157
|
+
- db/tables/0702020110_create_cloud_help_workflows.rb
|
158
|
+
- db/tables/0702020210_create_cloud_help_workflow_statuses.rb
|
159
|
+
- db/tables/0702020310_create_cloud_help_workflow_associations.rb
|
160
|
+
- db/tables/0702020410_create_cloud_help_workflow_actions.rb
|
161
|
+
- db/tables/0702020510_create_cloud_help_workflow_checks.rb
|
162
|
+
- db/tables/0702030110_create_cloud_help_custom_fields.rb
|
163
|
+
- db/tables/0702040110_create_cloud_help_custom_validations.rb
|
164
|
+
- db/tables/0702040210_create_cloud_help_custom_validation_rules.rb
|
165
|
+
- db/tables/0702040310_create_cloud_help_custom_validation_fields.rb
|
166
|
+
- db/tables/0702100310_create_cloud_help_ticket_actions.rb
|
167
|
+
- db/tables/0702100410_create_cloud_help_ticket_activities.rb
|
168
|
+
- db/tables/0702100610_create_cloud_help_ticket_files.rb
|
169
|
+
- db/tables/0702100710_create_cloud_help_ticket_subscribers.rb
|
170
|
+
- db/tables/0702101010_create_cloud_help_ticket_timelines.rb
|
171
|
+
- db/tables/0702101110_create_cloud_help_ticket_assignments.rb
|
172
|
+
- db/tables/0702101210_create_cloud_help_ticket_histories.rb
|
173
|
+
- db/tables/0702110310_create_cloud_help_sla_actions.rb
|
174
|
+
- db/tables/0702110410_create_cloud_help_sla_activities.rb
|
175
|
+
- db/tables/0702110510_create_cloud_help_sla_discussions.rb
|
176
|
+
- db/tables/0702110610_create_cloud_help_sla_files.rb
|
177
|
+
- db/tables/0702110710_create_cloud_help_sla_subscribers.rb
|
178
|
+
- db/tables/0702111010_create_cloud_help_sla_associations.rb
|
179
|
+
- lib/lesli_support.rb
|
180
|
+
- lib/lesli_support/engine.rb
|
181
|
+
- lib/lesli_support/version.rb
|
182
|
+
- lib/scss/application.scss
|
183
|
+
- lib/tasks/lesli_support_tasks.rake
|
184
|
+
- lib/vue/application.js
|
185
|
+
- lib/vue/apps/dashboard/components/engine-version.vue
|
186
|
+
- lib/vue/apps/dashboard/components/my-tasks.vue
|
187
|
+
- lib/vue/apps/tickets/components/assignments.vue
|
188
|
+
- lib/vue/apps/tickets/components/form.vue
|
189
|
+
- lib/vue/apps/tickets/components/internal-comments.vue
|
190
|
+
- lib/vue/apps/tickets/components/sla-info.vue
|
191
|
+
- lib/vue/apps/tickets/index.vue
|
192
|
+
- lib/vue/apps/tickets/new.vue
|
193
|
+
- lib/vue/apps/tickets/show.vue
|
194
|
+
- lib/vue/stores/tickets.js
|
195
|
+
- lib/vue/stores/translations.json
|
196
|
+
- readme.md
|
197
|
+
homepage: https://www.lesli.dev/
|
198
|
+
licenses:
|
199
|
+
- GPL-3.0
|
200
|
+
metadata:
|
201
|
+
homepage_uri: https://www.lesli.dev/
|
202
|
+
changelog_uri: https://github.com/LesliTech/LesliSupport
|
203
|
+
source_code_uri: https://github.com/LesliTech/LesliSupport
|
204
|
+
post_install_message:
|
205
|
+
rdoc_options: []
|
206
|
+
require_paths:
|
207
|
+
- lib
|
208
|
+
required_ruby_version: !ruby/object:Gem::Requirement
|
209
|
+
requirements:
|
210
|
+
- - ">="
|
211
|
+
- !ruby/object:Gem::Version
|
212
|
+
version: '2.7'
|
213
|
+
required_rubygems_version: !ruby/object:Gem::Requirement
|
214
|
+
requirements:
|
215
|
+
- - ">="
|
216
|
+
- !ruby/object:Gem::Version
|
217
|
+
version: '0'
|
218
|
+
requirements: []
|
219
|
+
rubygems_version: 3.3.7
|
220
|
+
signing_key:
|
221
|
+
specification_version: 4
|
222
|
+
summary: Ticket Management System for the Lesli Framework
|
223
|
+
test_files: []
|