google-cloud-contact_center_insights-v1 0.1.0

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data/.yardopts

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+--no-private
+--title=Contact Center AI Insights V1 API
+--exclude _pb\.rb$
+--markup markdown
+--markup-provider redcarpet
+
+./lib/**/*.rb
+./proto_docs/**/*.rb
+-
+README.md
+LICENSE.md
+AUTHENTICATION.md

data/AUTHENTICATION.md

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+# Authentication
+
+In general, the google-cloud-contact_center_insights-v1 library uses
+[Service Account](https://cloud.google.com/iam/docs/creating-managing-service-accounts)
+credentials to connect to Google Cloud services. When running within
+[Google Cloud Platform environments](#google-cloud-platform-environments) the
+credentials will be discovered automatically. When running on other
+environments, the Service Account credentials can be specified by providing the
+path to the
+[JSON keyfile](https://cloud.google.com/iam/docs/managing-service-account-keys)
+for the account (or the JSON itself) in
+[environment variables](#environment-variables). Additionally, Cloud SDK
+credentials can also be discovered automatically, but this is only recommended
+during development.
+
+## Quickstart
+
+1. [Create a service account and credentials](#creating-a-service-account).
+2. Set the [environment variable](#environment-variables).
+
+```sh
+export GOOGLE_CLOUD_CREDENTIALS=path/to/keyfile.json
+```
+
+3. Initialize the client.
+
+```ruby
+require "google/cloud/contact_center_insights/v1"
+
+client = ::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+```
+
+## Credential Lookup
+
+The google-cloud-contact_center_insights-v1 library aims to make authentication
+as simple as possible, and provides several mechanisms to configure your system
+without requiring **Service Account Credentials** directly in code.
+
+**Credentials** are discovered in the following order:
+
+1. Specify credentials in method arguments
+2. Specify credentials in configuration
+3. Discover credentials path in environment variables
+4. Discover credentials JSON in environment variables
+5. Discover credentials file in the Cloud SDK's path
+6. Discover GCP credentials
+
+### Google Cloud Platform environments
+
+When running on Google Cloud Platform (GCP), including Google Compute Engine
+(GCE), Google Kubernetes Engine (GKE), Google App Engine (GAE), Google Cloud
+Functions (GCF) and Cloud Run, **Credentials** are discovered automatically.
+Code should be written as if already authenticated.
+
+### Environment Variables
+
+The **Credentials JSON** can be placed in environment variables instead of
+declaring them directly in code. Each service has its own environment variable,
+allowing for different service accounts to be used for different services. (See
+the READMEs for the individual service gems for details.) The path to the
+**Credentials JSON** file can be stored in the environment variable, or the
+**Credentials JSON** itself can be stored for environments such as Docker
+containers where writing files is difficult or not encouraged.
+
+The environment variables that google-cloud-contact_center_insights-v1
+checks for credentials are configured on the service Credentials class (such as
+{::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Credentials}):
+
+* `GOOGLE_CLOUD_CREDENTIALS` - Path to JSON file, or JSON contents
+* `GOOGLE_CLOUD_KEYFILE` - Path to JSON file, or JSON contents
+* `GOOGLE_APPLICATION_CREDENTIALS` - Path to JSON file
+
+```ruby
+require "google/cloud/contact_center_insights/v1"
+
+ENV["GOOGLE_CLOUD_CREDENTIALS"] = "path/to/keyfile.json"
+
+client = ::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+```
+
+### Configuration
+
+The path to the **Credentials JSON** file can be configured instead of storing
+it in an environment variable. Either on an individual client initialization:
+
+```ruby
+require "google/cloud/contact_center_insights/v1"
+
+client = ::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new do |config|
+  config.credentials = "path/to/keyfile.json"
+end
+```
+
+Or globally for all clients:
+
+```ruby
+require "google/cloud/contact_center_insights/v1"
+
+::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.configure do |config|
+  config.credentials = "path/to/keyfile.json"
+end
+
+client = ::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+```
+
+### Cloud SDK
+
+This option allows for an easy way to authenticate during development. If
+credentials are not provided in code or in environment variables, then Cloud SDK
+credentials are discovered.
+
+To configure your system for this, simply:
+
+1. [Download and install the Cloud SDK](https://cloud.google.com/sdk)
+2. Authenticate using OAuth 2.0 `$ gcloud auth login`
+3. Write code as if already authenticated.
+
+**NOTE:** This is _not_ recommended for running in production. The Cloud SDK
+*should* only be used during development.
+
+[gce-how-to]: https://cloud.google.com/compute/docs/authentication#using
+[dev-console]: https://console.cloud.google.com/project
+
+[enable-apis]: https://raw.githubusercontent.com/GoogleCloudPlatform/gcloud-common/master/authentication/enable-apis.png
+
+[create-new-service-account]: https://raw.githubusercontent.com/GoogleCloudPlatform/gcloud-common/master/authentication/create-new-service-account.png
+[create-new-service-account-existing-keys]: https://raw.githubusercontent.com/GoogleCloudPlatform/gcloud-common/master/authentication/create-new-service-account-existing-keys.png
+[reuse-service-account]: https://raw.githubusercontent.com/GoogleCloudPlatform/gcloud-common/master/authentication/reuse-service-account.png
+
+## Creating a Service Account
+
+Google Cloud requires **Service Account Credentials** to
+connect to the APIs. You will use the **JSON key file** to
+connect to most services with google-cloud-contact_center_insights-v1.
+
+If you are not running this client within
+[Google Cloud Platform environments](#google-cloud-platform-environments), you
+need a Google Developers service account.
+
+1. Visit the [Google Developers Console][dev-console].
+2. Create a new project or click on an existing project.
+3. Activate the slide-out navigation tray and select **API Manager**. From
+   here, you will enable the APIs that your application requires.
+
+   ![Enable the APIs that your application requires][enable-apis]
+
+   *Note: You may need to enable billing in order to use these services.*
+
+4. Select **Credentials** from the side navigation.
+
+   You should see a screen like one of the following.
+
+   ![Create a new service account][create-new-service-account]
+
+   ![Create a new service account With Existing Keys][create-new-service-account-existing-keys]
+
+   Find the "Add credentials" drop down and select "Service account" to be
+   guided through downloading a new JSON key file.
+
+   If you want to re-use an existing service account, you can easily generate a
+   new key file. Just select the account you wish to re-use, and click "Generate
+   new JSON key":
+
+   ![Re-use an existing service account][reuse-service-account]
+
+   The key file you download will be used by this library to authenticate API
+   requests and should be stored in a secure location.

data/LICENSE.md

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data/README.md

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+# Ruby Client for the Contact Center AI Insights V1 API
+
+API Client library for the Contact Center AI Insights V1 API
+
+Contact Center AI Insights helps users detect and visualize patterns in their contact center data. Understanding conversational data drives business value, improves operational efficiency, and provides a voice for customer feedback.
+
+https://github.com/googleapis/google-cloud-ruby
+
+This gem is a _versioned_ client. It provides basic client classes for a
+specific version of the Contact Center AI Insights V1 API. Most users should consider using
+the main client gem,
+[google-cloud-contact_center_insights](https://rubygems.org/gems/google-cloud-contact_center_insights).
+See the section below titled *Which client should I use?* for more information.
+
+## Installation
+
+```
+$ gem install google-cloud-contact_center_insights-v1
+```
+
+## Before You Begin
+
+In order to use this library, you first need to go through the following steps:
+
+1. [Select or create a Cloud Platform project.](https://console.cloud.google.com/project)
+1. [Enable billing for your project.](https://cloud.google.com/billing/docs/how-to/modify-project#enable_billing_for_a_project)
+1. [Enable the API.](https://console.cloud.google.com/apis/library/contactcenterinsights.googleapis.com)
+1. {file:AUTHENTICATION.md Set up authentication.}
+
+## Quick Start
+
+```ruby
+require "google/cloud/contact_center_insights/v1"
+
+client = ::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+request = ::Google::Cloud::ContactCenterInsights::V1::CreateConversationRequest.new # (request fields as keyword arguments...)
+response = client.create_conversation request
+```
+
+View the [Client Library Documentation](https://googleapis.dev/ruby/google-cloud-contact_center_insights-v1/latest)
+for class and method documentation.
+
+See also the [Product Documentation](https://cloud.google.com/contact-center/insights/)
+for general usage information.
+
+## Enabling Logging
+
+To enable logging for this library, set the logger for the underlying [gRPC](https://github.com/grpc/grpc/tree/master/src/ruby) library.
+The logger that you set may be a Ruby stdlib [`Logger`](https://ruby-doc.org/stdlib/libdoc/logger/rdoc/Logger.html) as shown below,
+or a [`Google::Cloud::Logging::Logger`](https://googleapis.dev/ruby/google-cloud-logging/latest)
+that will write logs to [Cloud Logging](https://cloud.google.com/logging/). See [grpc/logconfig.rb](https://github.com/grpc/grpc/blob/master/src/ruby/lib/grpc/logconfig.rb)
+and the gRPC [spec_helper.rb](https://github.com/grpc/grpc/blob/master/src/ruby/spec/spec_helper.rb) for additional information.
+
+Configuring a Ruby stdlib logger:
+
+```ruby
+require "logger"
+
+module MyLogger
+  LOGGER = Logger.new $stderr, level: Logger::WARN
+  def logger
+    LOGGER
+  end
+end
+
+# Define a gRPC module-level logger method before grpc/logconfig.rb loads.
+module GRPC
+  extend MyLogger
+end
+```
+
+## Supported Ruby Versions
+
+This library is supported on Ruby 2.5+.
+
+Google provides official support for Ruby versions that are actively supported
+by Ruby Core—that is, Ruby versions that are either in normal maintenance or
+in security maintenance, and not end of life. Currently, this means Ruby 2.5
+and later. Older versions of Ruby _may_ still work, but are unsupported and not
+recommended. See https://www.ruby-lang.org/en/downloads/branches/ for details
+about the Ruby support schedule.
+
+## Which client should I use?
+
+Most modern Ruby client libraries for Google APIs come in two flavors: the main
+client library with a name such as `google-cloud-contact_center_insights`,
+and lower-level _versioned_ client libraries with names such as
+`google-cloud-contact_center_insights-v1`.
+_In most cases, you should install the main client._
+
+### What's the difference between the main client and a versioned client?
+
+A _versioned client_ provides a basic set of data types and client classes for
+a _single version_ of a specific service. (That is, for a service with multiple
+versions, there might be a separate versioned client for each service version.)
+Most versioned clients are written and maintained by a code generator.
+
+The _main client_ is designed to provide you with the _recommended_ client
+interfaces for the service. There will be only one main client for any given
+service, even a service with multiple versions. The main client includes
+factory methods for constructing the client objects we recommend for most
+users. In some cases, those will be classes provided by an underlying versioned
+client; in other cases, they will be handwritten higher-level client objects
+with additional capabilities, convenience methods, or best practices built in.
+Generally, the main client will default to a recommended service version,
+although in some cases you can override this if you need to talk to a specific
+service version.
+
+### Why would I want to use the main client?
+
+We recommend that most users install the main client gem for a service. You can
+identify this gem as the one _without_ a version in its name, e.g.
+`google-cloud-contact_center_insights`.
+The main client is recommended because it will embody the best practices for
+accessing the service, and may also provide more convenient interfaces or
+tighter integration into frameworks and third-party libraries. In addition, the
+documentation and samples published by Google will generally demonstrate use of
+the main client.
+
+### Why would I want to use a versioned client?
+
+You can use a versioned client if you are content with a possibly lower-level
+class interface, you explicitly want to avoid features provided by the main
+client, or you want to access a specific service version not be covered by the
+main client. You can identify versioned client gems because the service version
+is part of the name, e.g. `google-cloud-contact_center_insights-v1`.
+
+### What about the google-apis-<name> clients?
+
+Client library gems with names that begin with `google-apis-` are based on an
+older code generation technology. They talk to a REST/JSON backend (whereas
+most modern clients talk to a [gRPC](https://grpc.io/) backend) and they may
+not offer the same performance, features, and ease of use provided by more
+modern clients.
+
+The `google-apis-` clients have wide coverage across Google services, so you
+might need to use one if there is no modern client available for the service.
+However, if a modern client is available, we generally recommend it over the
+older `google-apis-` clients.