google-cloud-contact_center_insights-v1 0.1.0

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  1. checksums.yaml +7 -0
  2. data/.yardopts +12 -0
  3. data/AUTHENTICATION.md +167 -0
  4. data/LICENSE.md +201 -0
  5. data/README.md +139 -0
  6. data/lib/google-cloud-contact_center_insights-v1.rb +21 -0
  7. data/lib/google/cloud/contact_center_insights/v1.rb +38 -0
  8. data/lib/google/cloud/contact_center_insights/v1/contact_center_insights.rb +50 -0
  9. data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/client.rb +2506 -0
  10. data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/credentials.rb +47 -0
  11. data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/operations.rb +664 -0
  12. data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/paths.rb +211 -0
  13. data/lib/google/cloud/contact_center_insights/v1/version.rb +28 -0
  14. data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_pb.rb +273 -0
  15. data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_services_pb.rb +102 -0
  16. data/lib/google/cloud/contactcenterinsights/v1/resources_pb.rb +408 -0
  17. data/proto_docs/README.md +4 -0
  18. data/proto_docs/google/api/field_behavior.rb +71 -0
  19. data/proto_docs/google/api/resource.rb +283 -0
  20. data/proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb +685 -0
  21. data/proto_docs/google/cloud/contactcenterinsights/v1/resources.rb +1213 -0
  22. data/proto_docs/google/longrunning/operations.rb +164 -0
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  27. data/proto_docs/google/protobuf/timestamp.rb +129 -0
  28. data/proto_docs/google/rpc/status.rb +46 -0
  29. metadata +220 -0
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data/.yardopts ADDED
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+ --no-private
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+ --title=Contact Center AI Insights V1 API
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+ --exclude _pb\.rb$
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+ --markup markdown
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+ --markup-provider redcarpet
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+
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+ ./lib/**/*.rb
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+ ./proto_docs/**/*.rb
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+ -
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+ README.md
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+ LICENSE.md
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+ AUTHENTICATION.md
data/AUTHENTICATION.md ADDED
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+ # Authentication
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+
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+ In general, the google-cloud-contact_center_insights-v1 library uses
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+ [Service Account](https://cloud.google.com/iam/docs/creating-managing-service-accounts)
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+ credentials to connect to Google Cloud services. When running within
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+ [Google Cloud Platform environments](#google-cloud-platform-environments) the
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+ credentials will be discovered automatically. When running on other
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+ environments, the Service Account credentials can be specified by providing the
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+ path to the
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+ [JSON keyfile](https://cloud.google.com/iam/docs/managing-service-account-keys)
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+ for the account (or the JSON itself) in
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+ [environment variables](#environment-variables). Additionally, Cloud SDK
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+ credentials can also be discovered automatically, but this is only recommended
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+ during development.
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+
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+ ## Quickstart
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+
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+ 1. [Create a service account and credentials](#creating-a-service-account).
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+ 2. Set the [environment variable](#environment-variables).
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+
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+ ```sh
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+ export GOOGLE_CLOUD_CREDENTIALS=path/to/keyfile.json
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+ ```
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+
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+ 3. Initialize the client.
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+
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+ ```ruby
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+ require "google/cloud/contact_center_insights/v1"
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+
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+ client = ::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
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+ ```
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+
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+ ## Credential Lookup
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+
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+ The google-cloud-contact_center_insights-v1 library aims to make authentication
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+ as simple as possible, and provides several mechanisms to configure your system
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+ without requiring **Service Account Credentials** directly in code.
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+
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+ **Credentials** are discovered in the following order:
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+
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+ 1. Specify credentials in method arguments
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+ 2. Specify credentials in configuration
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+ 3. Discover credentials path in environment variables
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+ 4. Discover credentials JSON in environment variables
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+ 5. Discover credentials file in the Cloud SDK's path
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+ 6. Discover GCP credentials
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+
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+ ### Google Cloud Platform environments
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+
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+ When running on Google Cloud Platform (GCP), including Google Compute Engine
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+ (GCE), Google Kubernetes Engine (GKE), Google App Engine (GAE), Google Cloud
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+ Functions (GCF) and Cloud Run, **Credentials** are discovered automatically.
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+ Code should be written as if already authenticated.
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+
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+ ### Environment Variables
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+
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+ The **Credentials JSON** can be placed in environment variables instead of
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+ declaring them directly in code. Each service has its own environment variable,
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+ allowing for different service accounts to be used for different services. (See
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+ the READMEs for the individual service gems for details.) The path to the
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+ **Credentials JSON** file can be stored in the environment variable, or the
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+ **Credentials JSON** itself can be stored for environments such as Docker
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+ containers where writing files is difficult or not encouraged.
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+
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+ The environment variables that google-cloud-contact_center_insights-v1
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+ checks for credentials are configured on the service Credentials class (such as
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+ {::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Credentials}):
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+
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+ * `GOOGLE_CLOUD_CREDENTIALS` - Path to JSON file, or JSON contents
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+ * `GOOGLE_CLOUD_KEYFILE` - Path to JSON file, or JSON contents
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+ * `GOOGLE_APPLICATION_CREDENTIALS` - Path to JSON file
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+
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+ ```ruby
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+ require "google/cloud/contact_center_insights/v1"
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+
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+ ENV["GOOGLE_CLOUD_CREDENTIALS"] = "path/to/keyfile.json"
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+
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+ client = ::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
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+ ```
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+
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+ ### Configuration
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+
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+ The path to the **Credentials JSON** file can be configured instead of storing
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+ it in an environment variable. Either on an individual client initialization:
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+
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+ ```ruby
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+ require "google/cloud/contact_center_insights/v1"
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+
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+ client = ::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new do |config|
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+ config.credentials = "path/to/keyfile.json"
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+ end
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+ ```
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+
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+ Or globally for all clients:
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+
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+ ```ruby
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+ require "google/cloud/contact_center_insights/v1"
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+
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+ ::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.configure do |config|
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+ config.credentials = "path/to/keyfile.json"
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+ end
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+
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+ client = ::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
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+ ```
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+
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+ ### Cloud SDK
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+
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+ This option allows for an easy way to authenticate during development. If
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+ credentials are not provided in code or in environment variables, then Cloud SDK
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+ credentials are discovered.
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+
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+ To configure your system for this, simply:
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+
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+ 1. [Download and install the Cloud SDK](https://cloud.google.com/sdk)
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+ 2. Authenticate using OAuth 2.0 `$ gcloud auth login`
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+ 3. Write code as if already authenticated.
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+
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+ **NOTE:** This is _not_ recommended for running in production. The Cloud SDK
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+ *should* only be used during development.
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+
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+ [gce-how-to]: https://cloud.google.com/compute/docs/authentication#using
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+ [dev-console]: https://console.cloud.google.com/project
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+
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+ [enable-apis]: https://raw.githubusercontent.com/GoogleCloudPlatform/gcloud-common/master/authentication/enable-apis.png
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+
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+ [create-new-service-account]: https://raw.githubusercontent.com/GoogleCloudPlatform/gcloud-common/master/authentication/create-new-service-account.png
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+ [create-new-service-account-existing-keys]: https://raw.githubusercontent.com/GoogleCloudPlatform/gcloud-common/master/authentication/create-new-service-account-existing-keys.png
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+ [reuse-service-account]: https://raw.githubusercontent.com/GoogleCloudPlatform/gcloud-common/master/authentication/reuse-service-account.png
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+
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+ ## Creating a Service Account
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+
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+ Google Cloud requires **Service Account Credentials** to
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+ connect to the APIs. You will use the **JSON key file** to
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+ connect to most services with google-cloud-contact_center_insights-v1.
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+
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+ If you are not running this client within
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+ [Google Cloud Platform environments](#google-cloud-platform-environments), you
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+ need a Google Developers service account.
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+
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+ 1. Visit the [Google Developers Console][dev-console].
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+ 2. Create a new project or click on an existing project.
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+ 3. Activate the slide-out navigation tray and select **API Manager**. From
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+ here, you will enable the APIs that your application requires.
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+
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+ ![Enable the APIs that your application requires][enable-apis]
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+
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+ *Note: You may need to enable billing in order to use these services.*
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+
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+ 4. Select **Credentials** from the side navigation.
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+
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+ You should see a screen like one of the following.
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+
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+ ![Create a new service account][create-new-service-account]
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+
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+ ![Create a new service account With Existing Keys][create-new-service-account-existing-keys]
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+
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+ Find the "Add credentials" drop down and select "Service account" to be
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+ guided through downloading a new JSON key file.
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+
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+ If you want to re-use an existing service account, you can easily generate a
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+ new key file. Just select the account you wish to re-use, and click "Generate
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+ new JSON key":
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+
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+ ![Re-use an existing service account][reuse-service-account]
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+
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+ The key file you download will be used by this library to authenticate API
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+ requests and should be stored in a secure location.
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data/README.md ADDED
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+ # Ruby Client for the Contact Center AI Insights V1 API
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+
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+ API Client library for the Contact Center AI Insights V1 API
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+
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+ Contact Center AI Insights helps users detect and visualize patterns in their contact center data. Understanding conversational data drives business value, improves operational efficiency, and provides a voice for customer feedback.
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+
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+ https://github.com/googleapis/google-cloud-ruby
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+
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+ This gem is a _versioned_ client. It provides basic client classes for a
10
+ specific version of the Contact Center AI Insights V1 API. Most users should consider using
11
+ the main client gem,
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+ [google-cloud-contact_center_insights](https://rubygems.org/gems/google-cloud-contact_center_insights).
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+ See the section below titled *Which client should I use?* for more information.
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+
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+ ## Installation
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+
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+ ```
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+ $ gem install google-cloud-contact_center_insights-v1
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+ ```
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+
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+ ## Before You Begin
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+
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+ In order to use this library, you first need to go through the following steps:
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+
25
+ 1. [Select or create a Cloud Platform project.](https://console.cloud.google.com/project)
26
+ 1. [Enable billing for your project.](https://cloud.google.com/billing/docs/how-to/modify-project#enable_billing_for_a_project)
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+ 1. [Enable the API.](https://console.cloud.google.com/apis/library/contactcenterinsights.googleapis.com)
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+ 1. {file:AUTHENTICATION.md Set up authentication.}
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+
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+ ## Quick Start
31
+
32
+ ```ruby
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+ require "google/cloud/contact_center_insights/v1"
34
+
35
+ client = ::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
36
+ request = ::Google::Cloud::ContactCenterInsights::V1::CreateConversationRequest.new # (request fields as keyword arguments...)
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+ response = client.create_conversation request
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+ ```
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+
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+ View the [Client Library Documentation](https://googleapis.dev/ruby/google-cloud-contact_center_insights-v1/latest)
41
+ for class and method documentation.
42
+
43
+ See also the [Product Documentation](https://cloud.google.com/contact-center/insights/)
44
+ for general usage information.
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+
46
+ ## Enabling Logging
47
+
48
+ To enable logging for this library, set the logger for the underlying [gRPC](https://github.com/grpc/grpc/tree/master/src/ruby) library.
49
+ The logger that you set may be a Ruby stdlib [`Logger`](https://ruby-doc.org/stdlib/libdoc/logger/rdoc/Logger.html) as shown below,
50
+ or a [`Google::Cloud::Logging::Logger`](https://googleapis.dev/ruby/google-cloud-logging/latest)
51
+ that will write logs to [Cloud Logging](https://cloud.google.com/logging/). See [grpc/logconfig.rb](https://github.com/grpc/grpc/blob/master/src/ruby/lib/grpc/logconfig.rb)
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+ and the gRPC [spec_helper.rb](https://github.com/grpc/grpc/blob/master/src/ruby/spec/spec_helper.rb) for additional information.
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+
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+ Configuring a Ruby stdlib logger:
55
+
56
+ ```ruby
57
+ require "logger"
58
+
59
+ module MyLogger
60
+ LOGGER = Logger.new $stderr, level: Logger::WARN
61
+ def logger
62
+ LOGGER
63
+ end
64
+ end
65
+
66
+ # Define a gRPC module-level logger method before grpc/logconfig.rb loads.
67
+ module GRPC
68
+ extend MyLogger
69
+ end
70
+ ```
71
+
72
+ ## Supported Ruby Versions
73
+
74
+ This library is supported on Ruby 2.5+.
75
+
76
+ Google provides official support for Ruby versions that are actively supported
77
+ by Ruby Core—that is, Ruby versions that are either in normal maintenance or
78
+ in security maintenance, and not end of life. Currently, this means Ruby 2.5
79
+ and later. Older versions of Ruby _may_ still work, but are unsupported and not
80
+ recommended. See https://www.ruby-lang.org/en/downloads/branches/ for details
81
+ about the Ruby support schedule.
82
+
83
+ ## Which client should I use?
84
+
85
+ Most modern Ruby client libraries for Google APIs come in two flavors: the main
86
+ client library with a name such as `google-cloud-contact_center_insights`,
87
+ and lower-level _versioned_ client libraries with names such as
88
+ `google-cloud-contact_center_insights-v1`.
89
+ _In most cases, you should install the main client._
90
+
91
+ ### What's the difference between the main client and a versioned client?
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+
93
+ A _versioned client_ provides a basic set of data types and client classes for
94
+ a _single version_ of a specific service. (That is, for a service with multiple
95
+ versions, there might be a separate versioned client for each service version.)
96
+ Most versioned clients are written and maintained by a code generator.
97
+
98
+ The _main client_ is designed to provide you with the _recommended_ client
99
+ interfaces for the service. There will be only one main client for any given
100
+ service, even a service with multiple versions. The main client includes
101
+ factory methods for constructing the client objects we recommend for most
102
+ users. In some cases, those will be classes provided by an underlying versioned
103
+ client; in other cases, they will be handwritten higher-level client objects
104
+ with additional capabilities, convenience methods, or best practices built in.
105
+ Generally, the main client will default to a recommended service version,
106
+ although in some cases you can override this if you need to talk to a specific
107
+ service version.
108
+
109
+ ### Why would I want to use the main client?
110
+
111
+ We recommend that most users install the main client gem for a service. You can
112
+ identify this gem as the one _without_ a version in its name, e.g.
113
+ `google-cloud-contact_center_insights`.
114
+ The main client is recommended because it will embody the best practices for
115
+ accessing the service, and may also provide more convenient interfaces or
116
+ tighter integration into frameworks and third-party libraries. In addition, the
117
+ documentation and samples published by Google will generally demonstrate use of
118
+ the main client.
119
+
120
+ ### Why would I want to use a versioned client?
121
+
122
+ You can use a versioned client if you are content with a possibly lower-level
123
+ class interface, you explicitly want to avoid features provided by the main
124
+ client, or you want to access a specific service version not be covered by the
125
+ main client. You can identify versioned client gems because the service version
126
+ is part of the name, e.g. `google-cloud-contact_center_insights-v1`.
127
+
128
+ ### What about the google-apis-<name> clients?
129
+
130
+ Client library gems with names that begin with `google-apis-` are based on an
131
+ older code generation technology. They talk to a REST/JSON backend (whereas
132
+ most modern clients talk to a [gRPC](https://grpc.io/) backend) and they may
133
+ not offer the same performance, features, and ease of use provided by more
134
+ modern clients.
135
+
136
+ The `google-apis-` clients have wide coverage across Google services, so you
137
+ might need to use one if there is no modern client available for the service.
138
+ However, if a modern client is available, we generally recommend it over the
139
+ older `google-apis-` clients.