google-cloud-contact_center_insights-v1 0.1.0
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- checksums.yaml +7 -0
- data/.yardopts +12 -0
- data/AUTHENTICATION.md +167 -0
- data/LICENSE.md +201 -0
- data/README.md +139 -0
- data/lib/google-cloud-contact_center_insights-v1.rb +21 -0
- data/lib/google/cloud/contact_center_insights/v1.rb +38 -0
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights.rb +50 -0
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/client.rb +2506 -0
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/credentials.rb +47 -0
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/operations.rb +664 -0
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/paths.rb +211 -0
- data/lib/google/cloud/contact_center_insights/v1/version.rb +28 -0
- data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_pb.rb +273 -0
- data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_services_pb.rb +102 -0
- data/lib/google/cloud/contactcenterinsights/v1/resources_pb.rb +408 -0
- data/proto_docs/README.md +4 -0
- data/proto_docs/google/api/field_behavior.rb +71 -0
- data/proto_docs/google/api/resource.rb +283 -0
- data/proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb +685 -0
- data/proto_docs/google/cloud/contactcenterinsights/v1/resources.rb +1213 -0
- data/proto_docs/google/longrunning/operations.rb +164 -0
- data/proto_docs/google/protobuf/any.rb +141 -0
- data/proto_docs/google/protobuf/duration.rb +98 -0
- data/proto_docs/google/protobuf/empty.rb +36 -0
- data/proto_docs/google/protobuf/field_mask.rb +229 -0
- data/proto_docs/google/protobuf/timestamp.rb +129 -0
- data/proto_docs/google/rpc/status.rb +46 -0
- metadata +220 -0
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# frozen_string_literal: true
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# Copyright 2021 Google LLC
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#
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# Licensed under the Apache License, Version 2.0 (the "License");
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# you may not use this file except in compliance with the License.
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# You may obtain a copy of the License at
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#
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# https://www.apache.org/licenses/LICENSE-2.0
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#
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# Unless required by applicable law or agreed to in writing, software
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# distributed under the License is distributed on an "AS IS" BASIS,
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# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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# See the License for the specific language governing permissions and
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# limitations under the License.
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# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
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module Google
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module Api
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# An indicator of the behavior of a given field (for example, that a field
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# is required in requests, or given as output but ignored as input).
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# This **does not** change the behavior in protocol buffers itself; it only
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# denotes the behavior and may affect how API tooling handles the field.
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#
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# Note: This enum **may** receive new values in the future.
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module FieldBehavior
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# Conventional default for enums. Do not use this.
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FIELD_BEHAVIOR_UNSPECIFIED = 0
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# Specifically denotes a field as optional.
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# While all fields in protocol buffers are optional, this may be specified
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# for emphasis if appropriate.
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OPTIONAL = 1
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# Denotes a field as required.
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# This indicates that the field **must** be provided as part of the request,
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# and failure to do so will cause an error (usually `INVALID_ARGUMENT`).
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REQUIRED = 2
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# Denotes a field as output only.
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# This indicates that the field is provided in responses, but including the
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# field in a request does nothing (the server *must* ignore it and
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# *must not* throw an error as a result of the field's presence).
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OUTPUT_ONLY = 3
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# Denotes a field as input only.
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# This indicates that the field is provided in requests, and the
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# corresponding field is not included in output.
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INPUT_ONLY = 4
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# Denotes a field as immutable.
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# This indicates that the field may be set once in a request to create a
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# resource, but may not be changed thereafter.
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IMMUTABLE = 5
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# Denotes that a (repeated) field is an unordered list.
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# This indicates that the service may provide the elements of the list
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# in any arbitrary order, rather than the order the user originally
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# provided. Additionally, the list's order may or may not be stable.
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UNORDERED_LIST = 6
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# Denotes that this field returns a non-empty default value if not set.
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# This indicates that if the user provides the empty value in a request,
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# a non-empty value will be returned. The user will not be aware of what
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# non-empty value to expect.
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NON_EMPTY_DEFAULT = 7
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end
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end
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end
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# frozen_string_literal: true
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# Copyright 2021 Google LLC
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#
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# Licensed under the Apache License, Version 2.0 (the "License");
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# you may not use this file except in compliance with the License.
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# You may obtain a copy of the License at
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#
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# https://www.apache.org/licenses/LICENSE-2.0
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#
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# Unless required by applicable law or agreed to in writing, software
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# distributed under the License is distributed on an "AS IS" BASIS,
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# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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# See the License for the specific language governing permissions and
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# limitations under the License.
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# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
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module Google
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module Api
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# A simple descriptor of a resource type.
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#
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# ResourceDescriptor annotates a resource message (either by means of a
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# protobuf annotation or use in the service config), and associates the
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# resource's schema, the resource type, and the pattern of the resource name.
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#
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# Example:
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#
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# message Topic {
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# // Indicates this message defines a resource schema.
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# // Declares the resource type in the format of {service}/{kind}.
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# // For Kubernetes resources, the format is {api group}/{kind}.
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# option (google.api.resource) = {
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# type: "pubsub.googleapis.com/Topic"
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# name_descriptor: {
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# pattern: "projects/{project}/topics/{topic}"
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# parent_type: "cloudresourcemanager.googleapis.com/Project"
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# parent_name_extractor: "projects/{project}"
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# }
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# };
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# }
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#
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# The ResourceDescriptor Yaml config will look like:
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#
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# resources:
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# - type: "pubsub.googleapis.com/Topic"
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# name_descriptor:
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# - pattern: "projects/{project}/topics/{topic}"
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# parent_type: "cloudresourcemanager.googleapis.com/Project"
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# parent_name_extractor: "projects/{project}"
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#
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# Sometimes, resources have multiple patterns, typically because they can
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# live under multiple parents.
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#
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# Example:
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#
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# message LogEntry {
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# option (google.api.resource) = {
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# type: "logging.googleapis.com/LogEntry"
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# name_descriptor: {
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# pattern: "projects/{project}/logs/{log}"
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# parent_type: "cloudresourcemanager.googleapis.com/Project"
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# parent_name_extractor: "projects/{project}"
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# }
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# name_descriptor: {
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# pattern: "folders/{folder}/logs/{log}"
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# parent_type: "cloudresourcemanager.googleapis.com/Folder"
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# parent_name_extractor: "folders/{folder}"
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# }
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# name_descriptor: {
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# pattern: "organizations/{organization}/logs/{log}"
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# parent_type: "cloudresourcemanager.googleapis.com/Organization"
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# parent_name_extractor: "organizations/{organization}"
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# }
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# name_descriptor: {
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# pattern: "billingAccounts/{billing_account}/logs/{log}"
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# parent_type: "billing.googleapis.com/BillingAccount"
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# parent_name_extractor: "billingAccounts/{billing_account}"
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# }
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# };
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# }
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#
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# The ResourceDescriptor Yaml config will look like:
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#
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# resources:
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# - type: 'logging.googleapis.com/LogEntry'
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# name_descriptor:
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# - pattern: "projects/{project}/logs/{log}"
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# parent_type: "cloudresourcemanager.googleapis.com/Project"
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# parent_name_extractor: "projects/{project}"
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# - pattern: "folders/{folder}/logs/{log}"
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# parent_type: "cloudresourcemanager.googleapis.com/Folder"
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# parent_name_extractor: "folders/{folder}"
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# - pattern: "organizations/{organization}/logs/{log}"
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# parent_type: "cloudresourcemanager.googleapis.com/Organization"
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# parent_name_extractor: "organizations/{organization}"
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# - pattern: "billingAccounts/{billing_account}/logs/{log}"
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# parent_type: "billing.googleapis.com/BillingAccount"
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# parent_name_extractor: "billingAccounts/{billing_account}"
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#
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# For flexible resources, the resource name doesn't contain parent names, but
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# the resource itself has parents for policy evaluation.
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#
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# Example:
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#
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# message Shelf {
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# option (google.api.resource) = {
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# type: "library.googleapis.com/Shelf"
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# name_descriptor: {
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# pattern: "shelves/{shelf}"
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# parent_type: "cloudresourcemanager.googleapis.com/Project"
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# }
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# name_descriptor: {
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# pattern: "shelves/{shelf}"
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# parent_type: "cloudresourcemanager.googleapis.com/Folder"
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# }
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# };
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# }
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#
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# The ResourceDescriptor Yaml config will look like:
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#
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# resources:
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# - type: 'library.googleapis.com/Shelf'
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# name_descriptor:
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# - pattern: "shelves/{shelf}"
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# parent_type: "cloudresourcemanager.googleapis.com/Project"
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# - pattern: "shelves/{shelf}"
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# parent_type: "cloudresourcemanager.googleapis.com/Folder"
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# @!attribute [rw] type
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# @return [::String]
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# The resource type. It must be in the format of
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# \\{service_name}/\\{resource_type_kind}. The `resource_type_kind` must be
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# singular and must not include version numbers.
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#
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# Example: `storage.googleapis.com/Bucket`
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#
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# The value of the resource_type_kind must follow the regular expression
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# /[A-Za-z][a-zA-Z0-9]+/. It should start with an upper case character and
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# should use PascalCase (UpperCamelCase). The maximum number of
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# characters allowed for the `resource_type_kind` is 100.
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# @!attribute [rw] pattern
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# @return [::Array<::String>]
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# Optional. The relative resource name pattern associated with this resource
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# type. The DNS prefix of the full resource name shouldn't be specified here.
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#
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# The path pattern must follow the syntax, which aligns with HTTP binding
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# syntax:
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#
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# Template = Segment { "/" Segment } ;
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# Segment = LITERAL | Variable ;
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# Variable = "{" LITERAL "}" ;
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#
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# Examples:
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#
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# - "projects/\\{project}/topics/\\{topic}"
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# - "projects/\\{project}/knowledgeBases/\\{knowledge_base}"
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#
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# The components in braces correspond to the IDs for each resource in the
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# hierarchy. It is expected that, if multiple patterns are provided,
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# the same component name (e.g. "project") refers to IDs of the same
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# type of resource.
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# @!attribute [rw] name_field
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# @return [::String]
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# Optional. The field on the resource that designates the resource name
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# field. If omitted, this is assumed to be "name".
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# @!attribute [rw] history
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# @return [::Google::Api::ResourceDescriptor::History]
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# Optional. The historical or future-looking state of the resource pattern.
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#
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# Example:
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#
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# // The InspectTemplate message originally only supported resource
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# // names with organization, and project was added later.
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# message InspectTemplate {
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# option (google.api.resource) = {
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# type: "dlp.googleapis.com/InspectTemplate"
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# pattern:
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# "organizations/{organization}/inspectTemplates/{inspect_template}"
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# pattern: "projects/{project}/inspectTemplates/{inspect_template}"
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# history: ORIGINALLY_SINGLE_PATTERN
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# };
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# }
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# @!attribute [rw] plural
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# @return [::String]
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# The plural name used in the resource name and permission names, such as
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# 'projects' for the resource name of 'projects/\\{project}' and the permission
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# name of 'cloudresourcemanager.googleapis.com/projects.get'. It is the same
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# concept of the `plural` field in k8s CRD spec
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# https://kubernetes.io/docs/tasks/access-kubernetes-api/custom-resources/custom-resource-definitions/
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#
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# Note: The plural form is required even for singleton resources. See
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# https://aip.dev/156
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# @!attribute [rw] singular
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# @return [::String]
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# The same concept of the `singular` field in k8s CRD spec
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# https://kubernetes.io/docs/tasks/access-kubernetes-api/custom-resources/custom-resource-definitions/
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# Such as "project" for the `resourcemanager.googleapis.com/Project` type.
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# @!attribute [rw] style
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# @return [::Array<::Google::Api::ResourceDescriptor::Style>]
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# Style flag(s) for this resource.
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# These indicate that a resource is expected to conform to a given
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# style. See the specific style flags for additional information.
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class ResourceDescriptor
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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# A description of the historical or future-looking state of the
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# resource pattern.
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module History
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# The "unset" value.
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HISTORY_UNSPECIFIED = 0
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# The resource originally had one pattern and launched as such, and
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# additional patterns were added later.
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ORIGINALLY_SINGLE_PATTERN = 1
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# The resource has one pattern, but the API owner expects to add more
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# later. (This is the inverse of ORIGINALLY_SINGLE_PATTERN, and prevents
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# that from being necessary once there are multiple patterns.)
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FUTURE_MULTI_PATTERN = 2
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end
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# A flag representing a specific style that a resource claims to conform to.
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module Style
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# The unspecified value. Do not use.
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STYLE_UNSPECIFIED = 0
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# This resource is intended to be "declarative-friendly".
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#
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# Declarative-friendly resources must be more strictly consistent, and
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# setting this to true communicates to tools that this resource should
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# adhere to declarative-friendly expectations.
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#
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# Note: This is used by the API linter (linter.aip.dev) to enable
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# additional checks.
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DECLARATIVE_FRIENDLY = 1
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end
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end
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# Defines a proto annotation that describes a string field that refers to
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# an API resource.
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# @!attribute [rw] type
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# @return [::String]
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# The resource type that the annotated field references.
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#
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# Example:
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#
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# message Subscription {
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# string topic = 2 [(google.api.resource_reference) = {
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# type: "pubsub.googleapis.com/Topic"
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# }];
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# }
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#
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#
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#
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# type: "*"
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# }];
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# }
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#
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# Example:
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# };
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# }
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class ResourceReference
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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end
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end
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# frozen_string_literal: true
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# Copyright 2021 Google LLC
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#
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# Licensed under the Apache License, Version 2.0 (the "License");
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# you may not use this file except in compliance with the License.
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# You may obtain a copy of the License at
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#
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# https://www.apache.org/licenses/LICENSE-2.0
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#
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# Unless required by applicable law or agreed to in writing, software
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# distributed under the License is distributed on an "AS IS" BASIS,
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# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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# See the License for the specific language governing permissions and
|
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# limitations under the License.
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# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
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module Google
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module Cloud
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module ContactCenterInsights
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module V1
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# The request for calculating conversation statistics.
|
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# @!attribute [rw] location
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# @return [::String]
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# Required. The location of the conversations.
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# @!attribute [rw] filter
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# @return [::String]
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# A filter to reduce results to a specific subset. This field is useful for
|
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# getting statistics about conversations with specific properties.
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class CalculateStatsRequest
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
|
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|
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# The response for calculating conversation statistics.
|
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|
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# @!attribute [rw] average_duration
|
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# @return [::Google::Protobuf::Duration]
|
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|
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# The average duration of all conversations. The average is calculated using
|
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# only conversations that have a time duration.
|
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# @!attribute [rw] average_turn_count
|
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# @return [::Integer]
|
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# The average number of turns per conversation.
|
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# @!attribute [rw] conversation_count
|
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|
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# @return [::Integer]
|
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|
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# The total number of conversations.
|
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|
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# @!attribute [rw] smart_highlighter_matches
|
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|
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# @return [::Google::Protobuf::Map{::String => ::Integer}]
|
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# A map associating each smart highlighter display name with its respective
|
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|
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# number of matches in the set of conversations.
|
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|
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# @!attribute [rw] custom_highlighter_matches
|
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|
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# @return [::Google::Protobuf::Map{::String => ::Integer}]
|
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|
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# A map associating each custom highlighter resource name with its respective
|
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|
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# number of matches in the set of conversations.
|
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# @!attribute [rw] issue_matches
|
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# @return [::Google::Protobuf::Map{::String => ::Integer}]
|
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# A map associating each issue resource name with its respective number of
|
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# matches in the set of conversations. Key has the format:
|
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# `projects/<Project ID>/locations/<Location ID>/issueModels/<Issue Model
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# ID>/issues/<Issue ID>`
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# @!attribute [rw] conversation_count_time_series
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# @return [::Google::Cloud::ContactCenterInsights::V1::CalculateStatsResponse::TimeSeries]
|
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|
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# A time series representing the count of conversations created over time
|
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# that match that requested filter criteria.
|
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|
+
class CalculateStatsResponse
|
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|
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include ::Google::Protobuf::MessageExts
|
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|
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extend ::Google::Protobuf::MessageExts::ClassMethods
|
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|
+
|
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# A time series representing conversations over time.
|
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# @!attribute [rw] interval_duration
|
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# @return [::Google::Protobuf::Duration]
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# The duration of each interval.
|
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# @!attribute [rw] points
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# @return [::Array<::Google::Cloud::ContactCenterInsights::V1::CalculateStatsResponse::TimeSeries::Interval>]
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# An ordered list of intervals from earliest to latest, where each interval
|
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# represents the number of conversations that transpired during the time
|
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|
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# window.
|
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|
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class TimeSeries
|
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|
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include ::Google::Protobuf::MessageExts
|
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|
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extend ::Google::Protobuf::MessageExts::ClassMethods
|
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|
+
|
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|
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# A single interval in a time series.
|
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|
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# @!attribute [rw] start_time
|
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|
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# @return [::Google::Protobuf::Timestamp]
|
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|
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# The start time of this interval.
|
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|
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# @!attribute [rw] conversation_count
|
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|
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# @return [::Integer]
|
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|
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# The number of conversations created in this interval.
|
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|
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class Interval
|
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|
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include ::Google::Protobuf::MessageExts
|
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extend ::Google::Protobuf::MessageExts::ClassMethods
|
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end
|
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end
|
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# @!attribute [rw] key
|
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# @return [::String]
|
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|
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# @!attribute [rw] value
|
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|
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# @return [::Integer]
|
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|
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class SmartHighlighterMatchesEntry
|
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|
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include ::Google::Protobuf::MessageExts
|
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|
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extend ::Google::Protobuf::MessageExts::ClassMethods
|
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|
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end
|
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|
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|
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|
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# @!attribute [rw] key
|
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# @return [::String]
|
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|
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# @!attribute [rw] value
|
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|
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# @return [::Integer]
|
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|
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class CustomHighlighterMatchesEntry
|
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|
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include ::Google::Protobuf::MessageExts
|
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|
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extend ::Google::Protobuf::MessageExts::ClassMethods
|
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end
|
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|
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|
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# @!attribute [rw] key
|
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|
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# @return [::String]
|
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|
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# @!attribute [rw] value
|
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|
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# @return [::Integer]
|
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|
+
class IssueMatchesEntry
|
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|
+
include ::Google::Protobuf::MessageExts
|
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|
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extend ::Google::Protobuf::MessageExts::ClassMethods
|
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end
|
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|
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end
|
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|
+
|
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|
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# Metadata for a create analysis operation.
|
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|
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# @!attribute [r] create_time
|
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|
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# @return [::Google::Protobuf::Timestamp]
|
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|
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# Output only. The time the operation was created.
|
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|
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# @!attribute [r] end_time
|
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# @return [::Google::Protobuf::Timestamp]
|
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|
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# Output only. The time the operation finished running.
|
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|
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# @!attribute [r] conversation
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# @return [::String]
|
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# Output only. The Conversation that this Analysis Operation belongs to.
|
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|
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class CreateAnalysisOperationMetadata
|
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|
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include ::Google::Protobuf::MessageExts
|
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|
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extend ::Google::Protobuf::MessageExts::ClassMethods
|
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|
+
end
|
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|
+
|
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|
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# Request to create a conversation.
|
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# @!attribute [rw] parent
|
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|
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# @return [::String]
|
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|
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# Required. The parent resource of the conversation.
|
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|
+
# @!attribute [rw] conversation
|
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|
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# @return [::Google::Cloud::ContactCenterInsights::V1::Conversation]
|
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# Required. The conversation resource to create.
|
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|
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# @!attribute [rw] conversation_id
|
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|
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# @return [::String]
|
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|
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# A unique ID for the new conversation. This ID will become the final
|
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|
+
# component of the conversation's resource name. If no ID is specified, a
|
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|
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# server-generated ID will be used.
|
151
|
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#
|
152
|
+
# This value should be 4-32 characters and must match the regular
|
153
|
+
# expression /^[a-z0-9-]\\{4,32}$/. Valid characters are /[a-z][0-9]-/
|
154
|
+
class CreateConversationRequest
|
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|
+
include ::Google::Protobuf::MessageExts
|
156
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
157
|
+
end
|
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|
+
|
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|
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# Request to list conversations.
|
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|
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# @!attribute [rw] parent
|
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|
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# @return [::String]
|
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|
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# Required. The parent resource of the conversation.
|
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|
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# @!attribute [rw] page_size
|
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|
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# @return [::Integer]
|
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|
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# The maximum number of conversations to return in the response. If this
|
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|
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# value is zero, the service will select a default size. A call might return
|
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|
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# fewer objects than requested. A non-empty `next_page_token` in the response
|
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|
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# indicates that more data is available.
|
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|
+
# @!attribute [rw] page_token
|
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|
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# @return [::String]
|
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|
+
# The value returned by the last `ListConversationsResponse`. This value
|
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|
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# indicates that this is a continuation of a prior `ListConversations` call
|
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|
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# and that the system should return the next page of data.
|
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|
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# @!attribute [rw] filter
|
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|
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# @return [::String]
|
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|
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# A filter to reduce results to a specific subset. Useful for querying
|
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|
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# conversations with specific properties.
|
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|
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# @!attribute [rw] view
|
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|
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# @return [::Google::Cloud::ContactCenterInsights::V1::ConversationView]
|
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|
+
# The level of details of the conversation. Default is `BASIC`.
|
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|
+
class ListConversationsRequest
|
182
|
+
include ::Google::Protobuf::MessageExts
|
183
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
184
|
+
end
|
185
|
+
|
186
|
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# The response of listing conversations.
|
187
|
+
# @!attribute [rw] conversations
|
188
|
+
# @return [::Array<::Google::Cloud::ContactCenterInsights::V1::Conversation>]
|
189
|
+
# The conversations that match the request.
|
190
|
+
# @!attribute [rw] next_page_token
|
191
|
+
# @return [::String]
|
192
|
+
# A token, which can be sent as `page_token` to retrieve the next page.
|
193
|
+
# If this field is omitted, there are no subsequent pages.
|
194
|
+
class ListConversationsResponse
|
195
|
+
include ::Google::Protobuf::MessageExts
|
196
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
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|
+
end
|
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|
+
|
199
|
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# The request to get a conversation.
|
200
|
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# @!attribute [rw] name
|
201
|
+
# @return [::String]
|
202
|
+
# Required. The name of the conversation to get.
|
203
|
+
# @!attribute [rw] view
|
204
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::ConversationView]
|
205
|
+
# The level of details of the conversation. Default is `FULL`.
|
206
|
+
class GetConversationRequest
|
207
|
+
include ::Google::Protobuf::MessageExts
|
208
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
209
|
+
end
|
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|
+
|
211
|
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# The request to update a conversation.
|
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|
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# @!attribute [rw] conversation
|
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|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::Conversation]
|
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|
+
# Required. The new values for the conversation.
|
215
|
+
# @!attribute [rw] update_mask
|
216
|
+
# @return [::Google::Protobuf::FieldMask]
|
217
|
+
# The list of fields to be updated.
|
218
|
+
class UpdateConversationRequest
|
219
|
+
include ::Google::Protobuf::MessageExts
|
220
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
221
|
+
end
|
222
|
+
|
223
|
+
# The request to delete a conversation.
|
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|
+
# @!attribute [rw] name
|
225
|
+
# @return [::String]
|
226
|
+
# Required. The name of the conversation to delete.
|
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|
+
# @!attribute [rw] force
|
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|
+
# @return [::Boolean]
|
229
|
+
# If set to true, all of this conversation's analyses will also be deleted.
|
230
|
+
# Otherwise, the request will only succeed if the conversation has no
|
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|
+
# analyses.
|
232
|
+
class DeleteConversationRequest
|
233
|
+
include ::Google::Protobuf::MessageExts
|
234
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
235
|
+
end
|
236
|
+
|
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|
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# The request to create an analysis.
|
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|
+
# @!attribute [rw] parent
|
239
|
+
# @return [::String]
|
240
|
+
# Required. The parent resource of the analysis.
|
241
|
+
# @!attribute [rw] analysis
|
242
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::Analysis]
|
243
|
+
# Required. The analysis to create.
|
244
|
+
class CreateAnalysisRequest
|
245
|
+
include ::Google::Protobuf::MessageExts
|
246
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
247
|
+
end
|
248
|
+
|
249
|
+
# The request to list analyses.
|
250
|
+
# @!attribute [rw] parent
|
251
|
+
# @return [::String]
|
252
|
+
# Required. The parent resource of the analyses.
|
253
|
+
# @!attribute [rw] page_size
|
254
|
+
# @return [::Integer]
|
255
|
+
# The maximum number of analyses to return in the response. If this
|
256
|
+
# value is zero, the service will select a default size. A call might return
|
257
|
+
# fewer objects than requested. A non-empty `next_page_token` in the response
|
258
|
+
# indicates that more data is available.
|
259
|
+
# @!attribute [rw] page_token
|
260
|
+
# @return [::String]
|
261
|
+
# The value returned by the last `ListAnalysesResponse`; indicates
|
262
|
+
# that this is a continuation of a prior `ListAnalyses` call and
|
263
|
+
# the system should return the next page of data.
|
264
|
+
# @!attribute [rw] filter
|
265
|
+
# @return [::String]
|
266
|
+
# A filter to reduce results to a specific subset. Useful for querying
|
267
|
+
# conversations with specific properties.
|
268
|
+
class ListAnalysesRequest
|
269
|
+
include ::Google::Protobuf::MessageExts
|
270
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
271
|
+
end
|
272
|
+
|
273
|
+
# The response to list analyses.
|
274
|
+
# @!attribute [rw] analyses
|
275
|
+
# @return [::Array<::Google::Cloud::ContactCenterInsights::V1::Analysis>]
|
276
|
+
# The analyses that match the request.
|
277
|
+
# @!attribute [rw] next_page_token
|
278
|
+
# @return [::String]
|
279
|
+
# A token, which can be sent as `page_token` to retrieve the next page.
|
280
|
+
# If this field is omitted, there are no subsequent pages.
|
281
|
+
class ListAnalysesResponse
|
282
|
+
include ::Google::Protobuf::MessageExts
|
283
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
284
|
+
end
|
285
|
+
|
286
|
+
# The request to get an analysis.
|
287
|
+
# @!attribute [rw] name
|
288
|
+
# @return [::String]
|
289
|
+
# Required. The name of the analysis to get.
|
290
|
+
class GetAnalysisRequest
|
291
|
+
include ::Google::Protobuf::MessageExts
|
292
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
293
|
+
end
|
294
|
+
|
295
|
+
# The request to delete an analysis.
|
296
|
+
# @!attribute [rw] name
|
297
|
+
# @return [::String]
|
298
|
+
# Required. The name of the analysis to delete.
|
299
|
+
class DeleteAnalysisRequest
|
300
|
+
include ::Google::Protobuf::MessageExts
|
301
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
302
|
+
end
|
303
|
+
|
304
|
+
# The request to export insights.
|
305
|
+
# @!attribute [rw] big_query_destination
|
306
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::ExportInsightsDataRequest::BigQueryDestination]
|
307
|
+
# Specified if sink is a BigQuery table.
|
308
|
+
# @!attribute [rw] parent
|
309
|
+
# @return [::String]
|
310
|
+
# Required. The parent resource to export data from.
|
311
|
+
# @!attribute [rw] filter
|
312
|
+
# @return [::String]
|
313
|
+
# A filter to reduce results to a specific subset. Useful for exporting
|
314
|
+
# conversations with specific properties.
|
315
|
+
# @!attribute [rw] kms_key
|
316
|
+
# @return [::String]
|
317
|
+
# A fully qualified KMS key name for BigQuery tables protected by CMEK.
|
318
|
+
# Format:
|
319
|
+
# projects/\\{project}/locations/\\{location}/keyRings/\\{keyring}/cryptoKeys/\\{key}/cryptoKeyVersions/\\{version}
|
320
|
+
class ExportInsightsDataRequest
|
321
|
+
include ::Google::Protobuf::MessageExts
|
322
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
323
|
+
|
324
|
+
# A BigQuery Table Reference.
|
325
|
+
# @!attribute [rw] project_id
|
326
|
+
# @return [::String]
|
327
|
+
# A project ID or number. If specified, then export will attempt to
|
328
|
+
# write data to this project instead of the resource project. Otherwise,
|
329
|
+
# the resource project will be used.
|
330
|
+
# @!attribute [rw] dataset
|
331
|
+
# @return [::String]
|
332
|
+
# Required. The name of the BigQuery dataset that the snapshot result should be
|
333
|
+
# exported to. If this dataset does not exist, the export call returns an
|
334
|
+
# INVALID_ARGUMENT error.
|
335
|
+
# @!attribute [rw] table
|
336
|
+
# @return [::String]
|
337
|
+
# The BigQuery table name to which the insights data should be written.
|
338
|
+
# If this table does not exist, the export call returns an INVALID_ARGUMENT
|
339
|
+
# error.
|
340
|
+
class BigQueryDestination
|
341
|
+
include ::Google::Protobuf::MessageExts
|
342
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
343
|
+
end
|
344
|
+
end
|
345
|
+
|
346
|
+
# Metadata for an export insights operation.
|
347
|
+
# @!attribute [r] create_time
|
348
|
+
# @return [::Google::Protobuf::Timestamp]
|
349
|
+
# Output only. The time the operation was created.
|
350
|
+
# @!attribute [r] end_time
|
351
|
+
# @return [::Google::Protobuf::Timestamp]
|
352
|
+
# Output only. The time the operation finished running.
|
353
|
+
# @!attribute [rw] request
|
354
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::ExportInsightsDataRequest]
|
355
|
+
# The original request for export.
|
356
|
+
# @!attribute [rw] partial_errors
|
357
|
+
# @return [::Array<::Google::Rpc::Status>]
|
358
|
+
# Partial errors during export operation that might cause the operation
|
359
|
+
# output to be incomplete.
|
360
|
+
class ExportInsightsDataMetadata
|
361
|
+
include ::Google::Protobuf::MessageExts
|
362
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
363
|
+
end
|
364
|
+
|
365
|
+
# Response for an export insights operation.
|
366
|
+
class ExportInsightsDataResponse
|
367
|
+
include ::Google::Protobuf::MessageExts
|
368
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
369
|
+
end
|
370
|
+
|
371
|
+
# The request to create an issue model.
|
372
|
+
# @!attribute [rw] parent
|
373
|
+
# @return [::String]
|
374
|
+
# Required. The parent resource of the issue model.
|
375
|
+
# @!attribute [rw] issue_model
|
376
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::IssueModel]
|
377
|
+
# Required. The issue model to create.
|
378
|
+
class CreateIssueModelRequest
|
379
|
+
include ::Google::Protobuf::MessageExts
|
380
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
381
|
+
end
|
382
|
+
|
383
|
+
# Metadata for creating an issue model.
|
384
|
+
# @!attribute [r] create_time
|
385
|
+
# @return [::Google::Protobuf::Timestamp]
|
386
|
+
# Output only. The time the operation was created.
|
387
|
+
# @!attribute [r] end_time
|
388
|
+
# @return [::Google::Protobuf::Timestamp]
|
389
|
+
# Output only. The time the operation finished running.
|
390
|
+
# @!attribute [rw] request
|
391
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::CreateIssueModelRequest]
|
392
|
+
# The original request for creation.
|
393
|
+
class CreateIssueModelMetadata
|
394
|
+
include ::Google::Protobuf::MessageExts
|
395
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
396
|
+
end
|
397
|
+
|
398
|
+
# The request to update an issue model.
|
399
|
+
# @!attribute [rw] issue_model
|
400
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::IssueModel]
|
401
|
+
# Required. The new values for the issue model.
|
402
|
+
# @!attribute [rw] update_mask
|
403
|
+
# @return [::Google::Protobuf::FieldMask]
|
404
|
+
# The list of fields to be updated.
|
405
|
+
class UpdateIssueModelRequest
|
406
|
+
include ::Google::Protobuf::MessageExts
|
407
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
408
|
+
end
|
409
|
+
|
410
|
+
# Request to list issue models.
|
411
|
+
# @!attribute [rw] parent
|
412
|
+
# @return [::String]
|
413
|
+
# Required. The parent resource of the issue model.
|
414
|
+
class ListIssueModelsRequest
|
415
|
+
include ::Google::Protobuf::MessageExts
|
416
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
417
|
+
end
|
418
|
+
|
419
|
+
# The response of listing issue models.
|
420
|
+
# @!attribute [rw] issue_models
|
421
|
+
# @return [::Array<::Google::Cloud::ContactCenterInsights::V1::IssueModel>]
|
422
|
+
# The issue models that match the request.
|
423
|
+
class ListIssueModelsResponse
|
424
|
+
include ::Google::Protobuf::MessageExts
|
425
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
426
|
+
end
|
427
|
+
|
428
|
+
# The request to get an issue model.
|
429
|
+
# @!attribute [rw] name
|
430
|
+
# @return [::String]
|
431
|
+
# Required. The name of the issue model to get.
|
432
|
+
class GetIssueModelRequest
|
433
|
+
include ::Google::Protobuf::MessageExts
|
434
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
435
|
+
end
|
436
|
+
|
437
|
+
# The request to delete an issue model.
|
438
|
+
# @!attribute [rw] name
|
439
|
+
# @return [::String]
|
440
|
+
# Required. The name of the issue model to delete.
|
441
|
+
class DeleteIssueModelRequest
|
442
|
+
include ::Google::Protobuf::MessageExts
|
443
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
444
|
+
end
|
445
|
+
|
446
|
+
# Metadata for deleting an issue model.
|
447
|
+
# @!attribute [r] create_time
|
448
|
+
# @return [::Google::Protobuf::Timestamp]
|
449
|
+
# Output only. The time the operation was created.
|
450
|
+
# @!attribute [r] end_time
|
451
|
+
# @return [::Google::Protobuf::Timestamp]
|
452
|
+
# Output only. The time the operation finished running.
|
453
|
+
# @!attribute [rw] request
|
454
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::DeleteIssueModelRequest]
|
455
|
+
# The original request for deletion.
|
456
|
+
class DeleteIssueModelMetadata
|
457
|
+
include ::Google::Protobuf::MessageExts
|
458
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
459
|
+
end
|
460
|
+
|
461
|
+
# The request to deploy an issue model.
|
462
|
+
# @!attribute [rw] name
|
463
|
+
# @return [::String]
|
464
|
+
# Required. The issue model to deploy.
|
465
|
+
class DeployIssueModelRequest
|
466
|
+
include ::Google::Protobuf::MessageExts
|
467
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
468
|
+
end
|
469
|
+
|
470
|
+
# The response to deploy an issue model.
|
471
|
+
class DeployIssueModelResponse
|
472
|
+
include ::Google::Protobuf::MessageExts
|
473
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
474
|
+
end
|
475
|
+
|
476
|
+
# Metadata for deploying an issue model.
|
477
|
+
# @!attribute [r] create_time
|
478
|
+
# @return [::Google::Protobuf::Timestamp]
|
479
|
+
# Output only. The time the operation was created.
|
480
|
+
# @!attribute [r] end_time
|
481
|
+
# @return [::Google::Protobuf::Timestamp]
|
482
|
+
# Output only. The time the operation finished running.
|
483
|
+
# @!attribute [rw] request
|
484
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::DeployIssueModelRequest]
|
485
|
+
# The original request for deployment.
|
486
|
+
class DeployIssueModelMetadata
|
487
|
+
include ::Google::Protobuf::MessageExts
|
488
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
489
|
+
end
|
490
|
+
|
491
|
+
# The request to undeploy an issue model.
|
492
|
+
# @!attribute [rw] name
|
493
|
+
# @return [::String]
|
494
|
+
# Required. The issue model to undeploy.
|
495
|
+
class UndeployIssueModelRequest
|
496
|
+
include ::Google::Protobuf::MessageExts
|
497
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
498
|
+
end
|
499
|
+
|
500
|
+
# The response to undeploy an issue model.
|
501
|
+
class UndeployIssueModelResponse
|
502
|
+
include ::Google::Protobuf::MessageExts
|
503
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
504
|
+
end
|
505
|
+
|
506
|
+
# Metadata for undeploying an issue model.
|
507
|
+
# @!attribute [r] create_time
|
508
|
+
# @return [::Google::Protobuf::Timestamp]
|
509
|
+
# Output only. The time the operation was created.
|
510
|
+
# @!attribute [r] end_time
|
511
|
+
# @return [::Google::Protobuf::Timestamp]
|
512
|
+
# Output only. The time the operation finished running.
|
513
|
+
# @!attribute [rw] request
|
514
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::UndeployIssueModelRequest]
|
515
|
+
# The original request for undeployment.
|
516
|
+
class UndeployIssueModelMetadata
|
517
|
+
include ::Google::Protobuf::MessageExts
|
518
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
519
|
+
end
|
520
|
+
|
521
|
+
# The request to get an issue.
|
522
|
+
# @!attribute [rw] name
|
523
|
+
# @return [::String]
|
524
|
+
# Required. The name of the issue to get.
|
525
|
+
class GetIssueRequest
|
526
|
+
include ::Google::Protobuf::MessageExts
|
527
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
528
|
+
end
|
529
|
+
|
530
|
+
# Request to list issues.
|
531
|
+
# @!attribute [rw] parent
|
532
|
+
# @return [::String]
|
533
|
+
# Required. The parent resource of the issue.
|
534
|
+
class ListIssuesRequest
|
535
|
+
include ::Google::Protobuf::MessageExts
|
536
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
537
|
+
end
|
538
|
+
|
539
|
+
# The response of listing issues.
|
540
|
+
# @!attribute [rw] issues
|
541
|
+
# @return [::Array<::Google::Cloud::ContactCenterInsights::V1::Issue>]
|
542
|
+
# The issues that match the request.
|
543
|
+
class ListIssuesResponse
|
544
|
+
include ::Google::Protobuf::MessageExts
|
545
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
546
|
+
end
|
547
|
+
|
548
|
+
# The request to update an issue.
|
549
|
+
# @!attribute [rw] issue
|
550
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::Issue]
|
551
|
+
# Required. The new values for the issue.
|
552
|
+
# @!attribute [rw] update_mask
|
553
|
+
# @return [::Google::Protobuf::FieldMask]
|
554
|
+
# The list of fields to be updated.
|
555
|
+
class UpdateIssueRequest
|
556
|
+
include ::Google::Protobuf::MessageExts
|
557
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
558
|
+
end
|
559
|
+
|
560
|
+
# Request to get statistics of an issue model.
|
561
|
+
# @!attribute [rw] issue_model
|
562
|
+
# @return [::String]
|
563
|
+
# Required. The resource name of the issue model to query against.
|
564
|
+
class CalculateIssueModelStatsRequest
|
565
|
+
include ::Google::Protobuf::MessageExts
|
566
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
567
|
+
end
|
568
|
+
|
569
|
+
# Response of querying an issue model's statistics.
|
570
|
+
# @!attribute [rw] current_stats
|
571
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::IssueModelLabelStats]
|
572
|
+
# The latest label statistics for the queried issue model. Includes results
|
573
|
+
# on both training data and data labeled after deployment.
|
574
|
+
class CalculateIssueModelStatsResponse
|
575
|
+
include ::Google::Protobuf::MessageExts
|
576
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
577
|
+
end
|
578
|
+
|
579
|
+
# Request to create a phrase matcher.
|
580
|
+
# @!attribute [rw] parent
|
581
|
+
# @return [::String]
|
582
|
+
# Required. The parent resource of the phrase matcher. Required. The location to create
|
583
|
+
# a phrase matcher for.
|
584
|
+
# Format: `projects/<Project ID>/locations/<Location ID>` or
|
585
|
+
# `projects/<Project Number>/locations/<Location ID>`
|
586
|
+
# @!attribute [rw] phrase_matcher
|
587
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::PhraseMatcher]
|
588
|
+
# Required. The phrase matcher resource to create.
|
589
|
+
class CreatePhraseMatcherRequest
|
590
|
+
include ::Google::Protobuf::MessageExts
|
591
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
592
|
+
end
|
593
|
+
|
594
|
+
# Request to list phrase matchers.
|
595
|
+
# @!attribute [rw] parent
|
596
|
+
# @return [::String]
|
597
|
+
# Required. The parent resource of the phrase matcher.
|
598
|
+
# @!attribute [rw] page_size
|
599
|
+
# @return [::Integer]
|
600
|
+
# The maximum number of phrase matchers to return in the response. If this
|
601
|
+
# value is zero, the service will select a default size. A call might return
|
602
|
+
# fewer objects than requested. A non-empty `next_page_token` in the response
|
603
|
+
# indicates that more data is available.
|
604
|
+
# @!attribute [rw] page_token
|
605
|
+
# @return [::String]
|
606
|
+
# The value returned by the last `ListPhraseMatchersResponse`. This value
|
607
|
+
# indicates that this is a continuation of a prior `ListPhraseMatchers` call
|
608
|
+
# and that the system should return the next page of data.
|
609
|
+
# @!attribute [rw] filter
|
610
|
+
# @return [::String]
|
611
|
+
# A filter to reduce results to a specific subset. Useful for querying
|
612
|
+
# phrase matchers with specific properties.
|
613
|
+
class ListPhraseMatchersRequest
|
614
|
+
include ::Google::Protobuf::MessageExts
|
615
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
616
|
+
end
|
617
|
+
|
618
|
+
# The response of listing phrase matchers.
|
619
|
+
# @!attribute [rw] phrase_matchers
|
620
|
+
# @return [::Array<::Google::Cloud::ContactCenterInsights::V1::PhraseMatcher>]
|
621
|
+
# The phrase matchers that match the request.
|
622
|
+
# @!attribute [rw] next_page_token
|
623
|
+
# @return [::String]
|
624
|
+
# A token, which can be sent as `page_token` to retrieve the next page.
|
625
|
+
# If this field is omitted, there are no subsequent pages.
|
626
|
+
class ListPhraseMatchersResponse
|
627
|
+
include ::Google::Protobuf::MessageExts
|
628
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
629
|
+
end
|
630
|
+
|
631
|
+
# The request to get a a phrase matcher.
|
632
|
+
# @!attribute [rw] name
|
633
|
+
# @return [::String]
|
634
|
+
# Required. The name of the phrase matcher to get.
|
635
|
+
class GetPhraseMatcherRequest
|
636
|
+
include ::Google::Protobuf::MessageExts
|
637
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
638
|
+
end
|
639
|
+
|
640
|
+
# The request to delete a phrase matcher.
|
641
|
+
# @!attribute [rw] name
|
642
|
+
# @return [::String]
|
643
|
+
# Required. The name of the phrase matcher to delete.
|
644
|
+
class DeletePhraseMatcherRequest
|
645
|
+
include ::Google::Protobuf::MessageExts
|
646
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
647
|
+
end
|
648
|
+
|
649
|
+
# The request to get project-level settings.
|
650
|
+
# @!attribute [rw] name
|
651
|
+
# @return [::String]
|
652
|
+
# Required. The name of the settings resource to get.
|
653
|
+
class GetSettingsRequest
|
654
|
+
include ::Google::Protobuf::MessageExts
|
655
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
656
|
+
end
|
657
|
+
|
658
|
+
# The request to update project-level settings.
|
659
|
+
# @!attribute [rw] settings
|
660
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::Settings]
|
661
|
+
# Required. The new values for the conversation.
|
662
|
+
# @!attribute [rw] update_mask
|
663
|
+
# @return [::Google::Protobuf::FieldMask]
|
664
|
+
# Required. The list of fields to be updated.
|
665
|
+
class UpdateSettingsRequest
|
666
|
+
include ::Google::Protobuf::MessageExts
|
667
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
668
|
+
end
|
669
|
+
|
670
|
+
# Represents the options for views of a conversation.
|
671
|
+
module ConversationView
|
672
|
+
# Not specified. Defaults to FULL on GetConversationRequest and BASIC for
|
673
|
+
# ListConversationsRequest.
|
674
|
+
CONVERSATION_VIEW_UNSPECIFIED = 0
|
675
|
+
|
676
|
+
# Transcript field is not populated in the response.
|
677
|
+
BASIC = 1
|
678
|
+
|
679
|
+
# All fields are populated.
|
680
|
+
FULL = 2
|
681
|
+
end
|
682
|
+
end
|
683
|
+
end
|
684
|
+
end
|
685
|
+
end
|