google-cloud-contact_center_insights-v1 0.1.0

data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_services_pb.rb

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+# Generated by the protocol buffer compiler.  DO NOT EDIT!
+# Source: google/cloud/contactcenterinsights/v1/contact_center_insights.proto for package 'Google.Cloud.ContactCenterInsights.V1'
+# Original file comments:
+# Copyright 2021 Google LLC
+#
+# Licensed under the Apache License, Version 2.0 (the "License");
+# you may not use this file except in compliance with the License.
+# You may obtain a copy of the License at
+#
+#     http://www.apache.org/licenses/LICENSE-2.0
+#
+# Unless required by applicable law or agreed to in writing, software
+# distributed under the License is distributed on an "AS IS" BASIS,
+# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+# See the License for the specific language governing permissions and
+# limitations under the License.
+#
+
+require 'grpc'
+require 'google/cloud/contactcenterinsights/v1/contact_center_insights_pb'
+
+module Google
+  module Cloud
+    module ContactCenterInsights
+      module V1
+        module ContactCenterInsights
+          # An API that lets users analyze and explore their business conversation data.
+          class Service
+
+            include GRPC::GenericService
+
+            self.marshal_class_method = :encode
+            self.unmarshal_class_method = :decode
+            self.service_name = 'google.cloud.contactcenterinsights.v1.ContactCenterInsights'
+
+            # Creates a conversation.
+            rpc :CreateConversation, ::Google::Cloud::ContactCenterInsights::V1::CreateConversationRequest, ::Google::Cloud::ContactCenterInsights::V1::Conversation
+            # Updates a conversation.
+            rpc :UpdateConversation, ::Google::Cloud::ContactCenterInsights::V1::UpdateConversationRequest, ::Google::Cloud::ContactCenterInsights::V1::Conversation
+            # Gets a conversation.
+            rpc :GetConversation, ::Google::Cloud::ContactCenterInsights::V1::GetConversationRequest, ::Google::Cloud::ContactCenterInsights::V1::Conversation
+            # Lists conversations.
+            rpc :ListConversations, ::Google::Cloud::ContactCenterInsights::V1::ListConversationsRequest, ::Google::Cloud::ContactCenterInsights::V1::ListConversationsResponse
+            # Deletes a conversation.
+            rpc :DeleteConversation, ::Google::Cloud::ContactCenterInsights::V1::DeleteConversationRequest, ::Google::Protobuf::Empty
+            # Creates an analysis. The long running operation is done when the analysis
+            # has completed.
+            rpc :CreateAnalysis, ::Google::Cloud::ContactCenterInsights::V1::CreateAnalysisRequest, ::Google::Longrunning::Operation
+            # Gets an analysis.
+            rpc :GetAnalysis, ::Google::Cloud::ContactCenterInsights::V1::GetAnalysisRequest, ::Google::Cloud::ContactCenterInsights::V1::Analysis
+            # Lists analyses.
+            rpc :ListAnalyses, ::Google::Cloud::ContactCenterInsights::V1::ListAnalysesRequest, ::Google::Cloud::ContactCenterInsights::V1::ListAnalysesResponse
+            # Deletes an analysis.
+            rpc :DeleteAnalysis, ::Google::Cloud::ContactCenterInsights::V1::DeleteAnalysisRequest, ::Google::Protobuf::Empty
+            # Export insights data to a destination defined in the request body.
+            rpc :ExportInsightsData, ::Google::Cloud::ContactCenterInsights::V1::ExportInsightsDataRequest, ::Google::Longrunning::Operation
+            # Creates an issue model.
+            rpc :CreateIssueModel, ::Google::Cloud::ContactCenterInsights::V1::CreateIssueModelRequest, ::Google::Longrunning::Operation
+            # Updates an issue model.
+            rpc :UpdateIssueModel, ::Google::Cloud::ContactCenterInsights::V1::UpdateIssueModelRequest, ::Google::Cloud::ContactCenterInsights::V1::IssueModel
+            # Gets an issue model.
+            rpc :GetIssueModel, ::Google::Cloud::ContactCenterInsights::V1::GetIssueModelRequest, ::Google::Cloud::ContactCenterInsights::V1::IssueModel
+            # Lists issue models.
+            rpc :ListIssueModels, ::Google::Cloud::ContactCenterInsights::V1::ListIssueModelsRequest, ::Google::Cloud::ContactCenterInsights::V1::ListIssueModelsResponse
+            # Deletes an issue model.
+            rpc :DeleteIssueModel, ::Google::Cloud::ContactCenterInsights::V1::DeleteIssueModelRequest, ::Google::Longrunning::Operation
+            # Deploys an issue model. Returns an error if a model is already deployed.
+            # An issue model can only be used in analysis after it has been deployed.
+            rpc :DeployIssueModel, ::Google::Cloud::ContactCenterInsights::V1::DeployIssueModelRequest, ::Google::Longrunning::Operation
+            # Undeploys an issue model.
+            # An issue model can not be used in analysis after it has been undeployed.
+            rpc :UndeployIssueModel, ::Google::Cloud::ContactCenterInsights::V1::UndeployIssueModelRequest, ::Google::Longrunning::Operation
+            # Gets an issue.
+            rpc :GetIssue, ::Google::Cloud::ContactCenterInsights::V1::GetIssueRequest, ::Google::Cloud::ContactCenterInsights::V1::Issue
+            # Lists issues.
+            rpc :ListIssues, ::Google::Cloud::ContactCenterInsights::V1::ListIssuesRequest, ::Google::Cloud::ContactCenterInsights::V1::ListIssuesResponse
+            # Updates an issue.
+            rpc :UpdateIssue, ::Google::Cloud::ContactCenterInsights::V1::UpdateIssueRequest, ::Google::Cloud::ContactCenterInsights::V1::Issue
+            # Gets an issue model's statistics.
+            rpc :CalculateIssueModelStats, ::Google::Cloud::ContactCenterInsights::V1::CalculateIssueModelStatsRequest, ::Google::Cloud::ContactCenterInsights::V1::CalculateIssueModelStatsResponse
+            # Creates a phrase matcher.
+            rpc :CreatePhraseMatcher, ::Google::Cloud::ContactCenterInsights::V1::CreatePhraseMatcherRequest, ::Google::Cloud::ContactCenterInsights::V1::PhraseMatcher
+            # Gets a phrase matcher.
+            rpc :GetPhraseMatcher, ::Google::Cloud::ContactCenterInsights::V1::GetPhraseMatcherRequest, ::Google::Cloud::ContactCenterInsights::V1::PhraseMatcher
+            # Lists phrase matchers.
+            rpc :ListPhraseMatchers, ::Google::Cloud::ContactCenterInsights::V1::ListPhraseMatchersRequest, ::Google::Cloud::ContactCenterInsights::V1::ListPhraseMatchersResponse
+            # Deletes a phrase matcher.
+            rpc :DeletePhraseMatcher, ::Google::Cloud::ContactCenterInsights::V1::DeletePhraseMatcherRequest, ::Google::Protobuf::Empty
+            # Gets conversation statistics.
+            rpc :CalculateStats, ::Google::Cloud::ContactCenterInsights::V1::CalculateStatsRequest, ::Google::Cloud::ContactCenterInsights::V1::CalculateStatsResponse
+            # Gets project-level settings.
+            rpc :GetSettings, ::Google::Cloud::ContactCenterInsights::V1::GetSettingsRequest, ::Google::Cloud::ContactCenterInsights::V1::Settings
+            # Updates project-level settings.
+            rpc :UpdateSettings, ::Google::Cloud::ContactCenterInsights::V1::UpdateSettingsRequest, ::Google::Cloud::ContactCenterInsights::V1::Settings
+          end
+
+          Stub = Service.rpc_stub_class
+        end
+      end
+    end
+  end
+end

data/lib/google/cloud/contactcenterinsights/v1/resources_pb.rb

@@ -0,0 +1,408 @@
+# Generated by the protocol buffer compiler.  DO NOT EDIT!
+# source: google/cloud/contactcenterinsights/v1/resources.proto
+
+require 'google/protobuf'
+
+require 'google/api/field_behavior_pb'
+require 'google/api/resource_pb'
+require 'google/protobuf/duration_pb'
+require 'google/protobuf/timestamp_pb'
+require 'google/api/annotations_pb'
+Google::Protobuf::DescriptorPool.generated_pool.build do
+  add_file("google/cloud/contactcenterinsights/v1/resources.proto", :syntax => :proto3) do
+    add_message "google.cloud.contactcenterinsights.v1.Conversation" do
+      optional :name, :string, 1
+      optional :data_source, :message, 2, "google.cloud.contactcenterinsights.v1.ConversationDataSource"
+      optional :create_time, :message, 3, "google.protobuf.Timestamp"
+      optional :update_time, :message, 4, "google.protobuf.Timestamp"
+      optional :start_time, :message, 17, "google.protobuf.Timestamp"
+      optional :language_code, :string, 14
+      optional :agent_id, :string, 5
+      map :labels, :string, :string, 6
+      optional :transcript, :message, 8, "google.cloud.contactcenterinsights.v1.Conversation.Transcript"
+      optional :medium, :enum, 9, "google.cloud.contactcenterinsights.v1.Conversation.Medium"
+      optional :duration, :message, 10, "google.protobuf.Duration"
+      optional :turn_count, :int32, 11
+      optional :latest_analysis, :message, 12, "google.cloud.contactcenterinsights.v1.Analysis"
+      repeated :runtime_annotations, :message, 13, "google.cloud.contactcenterinsights.v1.RuntimeAnnotation"
+      map :dialogflow_intents, :string, :message, 18, "google.cloud.contactcenterinsights.v1.DialogflowIntent"
+      oneof :metadata do
+        optional :call_metadata, :message, 7, "google.cloud.contactcenterinsights.v1.Conversation.CallMetadata"
+      end
+      oneof :expiration do
+        optional :expire_time, :message, 15, "google.protobuf.Timestamp"
+        optional :ttl, :message, 16, "google.protobuf.Duration"
+      end
+    end
+    add_message "google.cloud.contactcenterinsights.v1.Conversation.CallMetadata" do
+      optional :customer_channel, :int32, 1
+      optional :agent_channel, :int32, 2
+    end
+    add_message "google.cloud.contactcenterinsights.v1.Conversation.Transcript" do
+      repeated :transcript_segments, :message, 1, "google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment" do
+      optional :text, :string, 1
+      optional :confidence, :float, 2
+      repeated :words, :message, 3, "google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo"
+      optional :language_code, :string, 4
+      optional :channel_tag, :int32, 5
+      optional :segment_participant, :message, 9, "google.cloud.contactcenterinsights.v1.ConversationParticipant"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo" do
+      optional :start_offset, :message, 1, "google.protobuf.Duration"
+      optional :end_offset, :message, 2, "google.protobuf.Duration"
+      optional :word, :string, 3
+      optional :confidence, :float, 4
+    end
+    add_enum "google.cloud.contactcenterinsights.v1.Conversation.Medium" do
+      value :MEDIUM_UNSPECIFIED, 0
+      value :PHONE_CALL, 1
+      value :CHAT, 2
+    end
+    add_message "google.cloud.contactcenterinsights.v1.Analysis" do
+      optional :name, :string, 1
+      optional :request_time, :message, 2, "google.protobuf.Timestamp"
+      optional :create_time, :message, 3, "google.protobuf.Timestamp"
+      optional :analysis_result, :message, 7, "google.cloud.contactcenterinsights.v1.AnalysisResult"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.ConversationDataSource" do
+      oneof :source do
+        optional :gcs_source, :message, 1, "google.cloud.contactcenterinsights.v1.GcsSource"
+        optional :dialogflow_source, :message, 3, "google.cloud.contactcenterinsights.v1.DialogflowSource"
+      end
+    end
+    add_message "google.cloud.contactcenterinsights.v1.GcsSource" do
+      optional :audio_uri, :string, 1
+      optional :transcript_uri, :string, 2
+    end
+    add_message "google.cloud.contactcenterinsights.v1.DialogflowSource" do
+      optional :dialogflow_conversation, :string, 1
+      optional :audio_uri, :string, 3
+    end
+    add_message "google.cloud.contactcenterinsights.v1.AnalysisResult" do
+      optional :end_time, :message, 1, "google.protobuf.Timestamp"
+      oneof :metadata do
+        optional :call_analysis_metadata, :message, 2, "google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata"
+      end
+    end
+    add_message "google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata" do
+      repeated :annotations, :message, 2, "google.cloud.contactcenterinsights.v1.CallAnnotation"
+      map :entities, :string, :message, 3, "google.cloud.contactcenterinsights.v1.Entity"
+      repeated :sentiments, :message, 4, "google.cloud.contactcenterinsights.v1.ConversationLevelSentiment"
+      map :intents, :string, :message, 6, "google.cloud.contactcenterinsights.v1.Intent"
+      map :phrase_matchers, :string, :message, 7, "google.cloud.contactcenterinsights.v1.PhraseMatchData"
+      optional :issue_model_result, :message, 8, "google.cloud.contactcenterinsights.v1.IssueModelResult"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IssueModelResult" do
+      optional :issue_model, :string, 1
+      repeated :issues, :message, 2, "google.cloud.contactcenterinsights.v1.IssueAssignment"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.ConversationLevelSentiment" do
+      optional :channel_tag, :int32, 1
+      optional :sentiment_data, :message, 2, "google.cloud.contactcenterinsights.v1.SentimentData"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IssueAssignment" do
+      optional :issue, :string, 1
+      optional :score, :double, 2
+    end
+    add_message "google.cloud.contactcenterinsights.v1.CallAnnotation" do
+      optional :channel_tag, :int32, 1
+      optional :annotation_start_boundary, :message, 4, "google.cloud.contactcenterinsights.v1.AnnotationBoundary"
+      optional :annotation_end_boundary, :message, 5, "google.cloud.contactcenterinsights.v1.AnnotationBoundary"
+      oneof :data do
+        optional :interruption_data, :message, 10, "google.cloud.contactcenterinsights.v1.InterruptionData"
+        optional :sentiment_data, :message, 11, "google.cloud.contactcenterinsights.v1.SentimentData"
+        optional :silence_data, :message, 12, "google.cloud.contactcenterinsights.v1.SilenceData"
+        optional :hold_data, :message, 13, "google.cloud.contactcenterinsights.v1.HoldData"
+        optional :entity_mention_data, :message, 15, "google.cloud.contactcenterinsights.v1.EntityMentionData"
+        optional :intent_match_data, :message, 16, "google.cloud.contactcenterinsights.v1.IntentMatchData"
+        optional :phrase_match_data, :message, 17, "google.cloud.contactcenterinsights.v1.PhraseMatchData"
+      end
+    end
+    add_message "google.cloud.contactcenterinsights.v1.AnnotationBoundary" do
+      optional :transcript_index, :int32, 1
+      oneof :detailed_boundary do
+        optional :word_index, :int32, 3
+      end
+    end
+    add_message "google.cloud.contactcenterinsights.v1.Entity" do
+      optional :display_name, :string, 1
+      optional :type, :enum, 2, "google.cloud.contactcenterinsights.v1.Entity.Type"
+      map :metadata, :string, :string, 3
+      optional :salience, :float, 4
+      optional :sentiment, :message, 5, "google.cloud.contactcenterinsights.v1.SentimentData"
+    end
+    add_enum "google.cloud.contactcenterinsights.v1.Entity.Type" do
+      value :TYPE_UNSPECIFIED, 0
+      value :PERSON, 1
+      value :LOCATION, 2
+      value :ORGANIZATION, 3
+      value :EVENT, 4
+      value :WORK_OF_ART, 5
+      value :CONSUMER_GOOD, 6
+      value :OTHER, 7
+      value :PHONE_NUMBER, 9
+      value :ADDRESS, 10
+      value :DATE, 11
+      value :NUMBER, 12
+      value :PRICE, 13
+    end
+    add_message "google.cloud.contactcenterinsights.v1.Intent" do
+      optional :id, :string, 1
+      optional :display_name, :string, 2
+    end
+    add_message "google.cloud.contactcenterinsights.v1.PhraseMatchData" do
+      optional :phrase_matcher, :string, 1
+      optional :display_name, :string, 2
+    end
+    add_message "google.cloud.contactcenterinsights.v1.DialogflowIntent" do
+      optional :display_name, :string, 1
+    end
+    add_message "google.cloud.contactcenterinsights.v1.InterruptionData" do
+    end
+    add_message "google.cloud.contactcenterinsights.v1.SilenceData" do
+    end
+    add_message "google.cloud.contactcenterinsights.v1.HoldData" do
+    end
+    add_message "google.cloud.contactcenterinsights.v1.EntityMentionData" do
+      optional :entity_unique_id, :string, 1
+      optional :type, :enum, 2, "google.cloud.contactcenterinsights.v1.EntityMentionData.MentionType"
+      optional :sentiment, :message, 3, "google.cloud.contactcenterinsights.v1.SentimentData"
+    end
+    add_enum "google.cloud.contactcenterinsights.v1.EntityMentionData.MentionType" do
+      value :MENTION_TYPE_UNSPECIFIED, 0
+      value :PROPER, 1
+      value :COMMON, 2
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IntentMatchData" do
+      optional :intent_unique_id, :string, 1
+    end
+    add_message "google.cloud.contactcenterinsights.v1.SentimentData" do
+      optional :magnitude, :float, 1
+      optional :score, :float, 2
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IssueModel" do
+      optional :name, :string, 1
+      optional :display_name, :string, 2
+      optional :create_time, :message, 3, "google.protobuf.Timestamp"
+      optional :update_time, :message, 4, "google.protobuf.Timestamp"
+      optional :state, :enum, 5, "google.cloud.contactcenterinsights.v1.IssueModel.State"
+      optional :input_data_config, :message, 6, "google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig"
+      optional :training_stats, :message, 7, "google.cloud.contactcenterinsights.v1.IssueModelLabelStats"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig" do
+      optional :medium, :enum, 1, "google.cloud.contactcenterinsights.v1.Conversation.Medium"
+      optional :training_conversations_count, :int64, 2
+    end
+    add_enum "google.cloud.contactcenterinsights.v1.IssueModel.State" do
+      value :STATE_UNSPECIFIED, 0
+      value :UNDEPLOYED, 1
+      value :DEPLOYING, 2
+      value :DEPLOYED, 3
+      value :UNDEPLOYING, 4
+      value :DELETING, 5
+    end
+    add_message "google.cloud.contactcenterinsights.v1.Issue" do
+      optional :name, :string, 1
+      optional :display_name, :string, 2
+      optional :create_time, :message, 3, "google.protobuf.Timestamp"
+      optional :update_time, :message, 4, "google.protobuf.Timestamp"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IssueModelLabelStats" do
+      optional :analyzed_conversations_count, :int64, 1
+      optional :unclassified_conversations_count, :int64, 2
+      map :issue_stats, :string, :message, 3, "google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStats"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStats" do
+      optional :issue, :string, 1
+      optional :labeled_conversations_count, :int64, 2
+    end
+    add_message "google.cloud.contactcenterinsights.v1.PhraseMatcher" do
+      optional :name, :string, 1
+      optional :revision_id, :string, 2
+      optional :version_tag, :string, 3
+      optional :revision_create_time, :message, 4, "google.protobuf.Timestamp"
+      optional :display_name, :string, 5
+      optional :type, :enum, 6, "google.cloud.contactcenterinsights.v1.PhraseMatcher.PhraseMatcherType"
+      optional :active, :bool, 7
+      repeated :phrase_match_rule_groups, :message, 8, "google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup"
+      optional :activation_update_time, :message, 9, "google.protobuf.Timestamp"
+      optional :role_match, :enum, 10, "google.cloud.contactcenterinsights.v1.ConversationParticipant.Role"
+    end
+    add_enum "google.cloud.contactcenterinsights.v1.PhraseMatcher.PhraseMatcherType" do
+      value :PHRASE_MATCHER_TYPE_UNSPECIFIED, 0
+      value :ALL_OF, 1
+      value :ANY_OF, 2
+    end
+    add_message "google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup" do
+      optional :type, :enum, 1, "google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup.PhraseMatchRuleGroupType"
+      repeated :phrase_match_rules, :message, 2, "google.cloud.contactcenterinsights.v1.PhraseMatchRule"
+    end
+    add_enum "google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup.PhraseMatchRuleGroupType" do
+      value :PHRASE_MATCH_RULE_GROUP_TYPE_UNSPECIFIED, 0
+      value :ALL_OF, 1
+      value :ANY_OF, 2
+    end
+    add_message "google.cloud.contactcenterinsights.v1.PhraseMatchRule" do
+      optional :query, :string, 1
+      optional :negated, :bool, 2
+      optional :config, :message, 3, "google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig" do
+      oneof :config do
+        optional :exact_match_config, :message, 1, "google.cloud.contactcenterinsights.v1.ExactMatchConfig"
+      end
+    end
+    add_message "google.cloud.contactcenterinsights.v1.ExactMatchConfig" do
+      optional :case_sensitive, :bool, 1
+    end
+    add_message "google.cloud.contactcenterinsights.v1.Settings" do
+      optional :name, :string, 1
+      optional :create_time, :message, 2, "google.protobuf.Timestamp"
+      optional :update_time, :message, 3, "google.protobuf.Timestamp"
+      optional :language_code, :string, 4
+      optional :conversation_ttl, :message, 5, "google.protobuf.Duration"
+      map :pubsub_notification_settings, :string, :string, 6
+      optional :analysis_config, :message, 7, "google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig" do
+      optional :runtime_integration_analysis_percentage, :double, 1
+    end
+    add_message "google.cloud.contactcenterinsights.v1.RuntimeAnnotation" do
+      optional :annotation_id, :string, 1
+      optional :create_time, :message, 2, "google.protobuf.Timestamp"
+      optional :start_boundary, :message, 3, "google.cloud.contactcenterinsights.v1.AnnotationBoundary"
+      optional :end_boundary, :message, 4, "google.cloud.contactcenterinsights.v1.AnnotationBoundary"
+      optional :answer_feedback, :message, 5, "google.cloud.contactcenterinsights.v1.AnswerFeedback"
+      oneof :data do
+        optional :article_suggestion, :message, 6, "google.cloud.contactcenterinsights.v1.ArticleSuggestionData"
+        optional :faq_answer, :message, 7, "google.cloud.contactcenterinsights.v1.FaqAnswerData"
+        optional :smart_reply, :message, 8, "google.cloud.contactcenterinsights.v1.SmartReplyData"
+        optional :smart_compose_suggestion, :message, 9, "google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData"
+        optional :dialogflow_interaction, :message, 10, "google.cloud.contactcenterinsights.v1.DialogflowInteractionData"
+      end
+    end
+    add_message "google.cloud.contactcenterinsights.v1.AnswerFeedback" do
+      optional :correctness_level, :enum, 1, "google.cloud.contactcenterinsights.v1.AnswerFeedback.CorrectnessLevel"
+      optional :clicked, :bool, 2
+      optional :displayed, :bool, 3
+    end
+    add_enum "google.cloud.contactcenterinsights.v1.AnswerFeedback.CorrectnessLevel" do
+      value :CORRECTNESS_LEVEL_UNSPECIFIED, 0
+      value :NOT_CORRECT, 1
+      value :PARTIALLY_CORRECT, 2
+      value :FULLY_CORRECT, 3
+    end
+    add_message "google.cloud.contactcenterinsights.v1.ArticleSuggestionData" do
+      optional :title, :string, 1
+      optional :uri, :string, 2
+      optional :confidence_score, :float, 3
+      map :metadata, :string, :string, 4
+      optional :query_record, :string, 5
+      optional :source, :string, 6
+    end
+    add_message "google.cloud.contactcenterinsights.v1.FaqAnswerData" do
+      optional :answer, :string, 1
+      optional :confidence_score, :float, 2
+      optional :question, :string, 3
+      map :metadata, :string, :string, 4
+      optional :query_record, :string, 5
+      optional :source, :string, 6
+    end
+    add_message "google.cloud.contactcenterinsights.v1.SmartReplyData" do
+      optional :reply, :string, 1
+      optional :confidence_score, :double, 2
+      map :metadata, :string, :string, 3
+      optional :query_record, :string, 4
+    end
+    add_message "google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData" do
+      optional :suggestion, :string, 1
+      optional :confidence_score, :double, 2
+      map :metadata, :string, :string, 3
+      optional :query_record, :string, 4
+    end
+    add_message "google.cloud.contactcenterinsights.v1.DialogflowInteractionData" do
+      optional :dialogflow_intent_id, :string, 1
+      optional :confidence, :float, 2
+    end
+    add_message "google.cloud.contactcenterinsights.v1.ConversationParticipant" do
+      optional :dialogflow_participant, :string, 1
+      optional :role, :enum, 2, "google.cloud.contactcenterinsights.v1.ConversationParticipant.Role"
+      oneof :participant do
+        optional :dialogflow_participant_name, :string, 5
+        optional :user_id, :string, 6
+      end
+    end
+    add_enum "google.cloud.contactcenterinsights.v1.ConversationParticipant.Role" do
+      value :ROLE_UNSPECIFIED, 0
+      value :HUMAN_AGENT, 1
+      value :AUTOMATED_AGENT, 2
+      value :END_USER, 3
+      value :ANY_AGENT, 4
+    end
+  end
+end
+
+module Google
+  module Cloud
+    module ContactCenterInsights
+      module V1
+        Conversation = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Conversation").msgclass
+        Conversation::CallMetadata = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Conversation.CallMetadata").msgclass
+        Conversation::Transcript = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Conversation.Transcript").msgclass
+        Conversation::Transcript::TranscriptSegment = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment").msgclass
+        Conversation::Transcript::TranscriptSegment::WordInfo = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo").msgclass
+        Conversation::Medium = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Conversation.Medium").enummodule
+        Analysis = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Analysis").msgclass
+        ConversationDataSource = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationDataSource").msgclass
+        GcsSource = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.GcsSource").msgclass
+        DialogflowSource = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.DialogflowSource").msgclass
+        AnalysisResult = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnalysisResult").msgclass
+        AnalysisResult::CallAnalysisMetadata = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata").msgclass
+        IssueModelResult = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModelResult").msgclass
+        ConversationLevelSentiment = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationLevelSentiment").msgclass
+        IssueAssignment = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueAssignment").msgclass
+        CallAnnotation = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CallAnnotation").msgclass
+        AnnotationBoundary = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotationBoundary").msgclass
+        Entity = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Entity").msgclass
+        Entity::Type = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Entity.Type").enummodule
+        Intent = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Intent").msgclass
+        PhraseMatchData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.PhraseMatchData").msgclass
+        DialogflowIntent = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.DialogflowIntent").msgclass
+        InterruptionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.InterruptionData").msgclass
+        SilenceData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SilenceData").msgclass
+        HoldData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.HoldData").msgclass
+        EntityMentionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.EntityMentionData").msgclass
+        EntityMentionData::MentionType = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.EntityMentionData.MentionType").enummodule
+        IntentMatchData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IntentMatchData").msgclass
+        SentimentData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SentimentData").msgclass
+        IssueModel = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModel").msgclass
+        IssueModel::InputDataConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig").msgclass
+        IssueModel::State = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModel.State").enummodule
+        Issue = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Issue").msgclass
+        IssueModelLabelStats = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModelLabelStats").msgclass
+        IssueModelLabelStats::IssueStats = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStats").msgclass
+        PhraseMatcher = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.PhraseMatcher").msgclass
+        PhraseMatcher::PhraseMatcherType = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.PhraseMatcher.PhraseMatcherType").enummodule
+        PhraseMatchRuleGroup = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup").msgclass
+        PhraseMatchRuleGroup::PhraseMatchRuleGroupType = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup.PhraseMatchRuleGroupType").enummodule
+        PhraseMatchRule = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.PhraseMatchRule").msgclass
+        PhraseMatchRuleConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig").msgclass
+        ExactMatchConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ExactMatchConfig").msgclass
+        Settings = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Settings").msgclass
+        Settings::AnalysisConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig").msgclass
+        RuntimeAnnotation = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.RuntimeAnnotation").msgclass
+        AnswerFeedback = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnswerFeedback").msgclass
+        AnswerFeedback::CorrectnessLevel = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnswerFeedback.CorrectnessLevel").enummodule
+        ArticleSuggestionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ArticleSuggestionData").msgclass
+        FaqAnswerData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.FaqAnswerData").msgclass
+        SmartReplyData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SmartReplyData").msgclass
+        SmartComposeSuggestionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData").msgclass
+        DialogflowInteractionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.DialogflowInteractionData").msgclass
+        ConversationParticipant = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationParticipant").msgclass
+        ConversationParticipant::Role = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationParticipant.Role").enummodule
+      end
+    end
+  end
+end