desk 0.3.3 → 1.0.0

data/spec/fixtures/customer_update_email.json

@@ -1,15 +0,0 @@
-{
-        "success":true,
-        "results":
-        {
-                "email":
-                {
-                        "created_at":"2011-02-09T17:06:22Z",
-                        "customer_contact_type":"work",
-                        "email":"api@example.com",
-                        "id":18,
-                        "updated_at":"2011-02-09T17:06:22Z",
-                        "verified_at":null
-                }
-        }
-}

data/spec/fixtures/customers.json

@@ -1,98 +0,0 @@
-{
-    "page": 1,
-    "count": 20,
-    "total": 541,
-    "results": [
-        {
-            "customer": {
-                "custom_test": null,
-                "addresses": [
-                    {
-                        "address": {
-                            "region": "NY",
-                            "city": "Commack",
-                            "location": "67 Harned Road, Commack, NY 11725, USA",
-                            "created_at": "2009-12-22T16:21:23-05:00",
-                            "street_2": null,
-                            "country": "US",
-                            "updated_at": "2009-12-22T16:32:37-05:00",
-                            "postalcode": "11725",
-                            "street": "67 Harned Road",
-                            "lng": "-73.196225",
-                            "customer_contact_type": "home",
-                            "lat": "40.716894" 
-                        } 
-                    } 
-                ],
-                "phones": [
-                    
-                ],
-                "last_name": "Suriel",
-                "custom_order": "4",
-                "first_name": "Jeremy",
-                "custom_t2": "",
-                "custom_i": "",
-                "custom_t3": null,
-                "custom_t": "",
-                "emails": [
-                    {
-                        "email": {
-                            "verified_at": "2009-11-27T21:41:11-05:00",
-                            "created_at": "2009-11-27T21:40:55-05:00",
-                            "updated_at": "2009-11-27T21:41:11-05:00",
-                            "customer_contact_type": "home",
-                            "email": "jeremysuriel+twitter@gmail.com" 
-                        } 
-                    } 
-                ],
-                "id": 8,
-                "twitters": [
-                    {
-                        "twitter": {
-                            "profile_image_url": "http://a3.twimg.com...",
-                            "created_at": "2009-11-25T10:35:56-05:00",
-                            "updated_at": "2010-05-29T22:41:55-04:00",
-                            "twitter_user_id": 12267802,
-                            "followers_count": 93,
-                            "verified": false,
-                            "login": "jrmey" 
-                        } 
-                    } 
-                ] 
-            } 
-        },
-        {
-            "customer": {
-                "custom_test": null,
-                "addresses": [
-                    
-                ],
-                "phones": [
-                    
-                ],
-                "last_name": "",
-                "custom_order": null,
-                "first_name": "jeremy@example.com",
-                "custom_t2": null,
-                "custom_i": null,
-                "custom_t3": null,
-                "custom_t": null,
-                "emails": [
-                    {
-                        "email": {
-                            "verified_at": null,
-                            "created_at": "2009-12-05T20:39:00-05:00",
-                            "updated_at": "2009-12-05T20:39:00-05:00",
-                            "customer_contact_type": "home",
-                            "email": "jeremy@example.com" 
-                        } 
-                    } 
-                ],
-                "id": 27,
-                "twitters": [
-                    null 
-                ] 
-            } 
-        } 
-    ]
-}

data/spec/fixtures/group.json

@@ -1,8 +0,0 @@
-{
-    "group": {
-        "id": 1,
-        "name": "Sales",
-        "created_at": "2013-01-21T09:47:23Z",
-        "updated_at": "2013-01-21T09:47:23Z"
-    }
-}

data/spec/fixtures/groups.json

@@ -1,23 +0,0 @@
-{
-    "results": [
-        {
-            "group": {
-                "id": 1,
-                "name": "Sales",
-                "created_at": "2013-01-21T09:47:23Z",
-                "updated_at": "2013-01-21T09:47:23Z"
-            }
-        },
-        {
-            "group": {
-                "id": 2,
-                "name": "Administrators",
-                "created_at": "2013-01-21T09:47:23Z",
-                "updated_at": "2013-01-21T09:47:23Z"
-            }
-        }
-    ],
-    "page": 1,
-    "count": 20,
-    "total": 2
-}

data/spec/fixtures/interaction_create.json

@@ -1,126 +0,0 @@
-{
-    "success": true,
-    "results": {
-        "customer": {
-            "id": 665,
-            "first_name": "API",
-            "last_name": "Customer",
-            "emails": [
-                {
-                    "email": {
-                        "created_at": "2010-09-07T20:38:05Z",
-                        "customer_contact_type": "home",
-                        "email": "customer@zencoder.com",
-                        "updated_at": "2010-09-07T20:38:05Z",
-                        "verified_at": null 
-                    } 
-                } 
-            ],
-            "phones": [
-                
-            ],
-            "addresses": [
-                
-            ],
-            "twitters": [
-                null 
-            ],
-            "custom_test": null 
-        },
-        "case": {
-            "id": 1835,
-            "last_available_at": null,
-            "created_at": "2010-09-07T20:40:16Z",
-            "active_at": null,
-            "route_at": "2010-09-07T20:40:15Z",
-            "first_resolved_at": null,
-            "active_user": null,
-            "updated_at": "2010-09-07T20:40:16Z",
-            "case_status_at": "2010-09-07T20:40:15Z",
-            "priority": 4,
-            "last_saved_by_id": null,
-            "interaction_in_at": null,
-            "assigned_at": null,
-            "subject": "this is an api test",
-            "routed_at": null,
-            "group": null,
-            "user": null,
-            "first_opened_at": null,
-            "channel": "email",
-            "resolved_at": null,
-            "description": null,
-            "customer_id": 665,
-            "closed_at": null,
-            "changed_at": "2010-09-07T20:40:16Z",
-            "case_status_type": "new",
-            "labels": [
-                "apitest" 
-            ],
-            "pending_at": null,
-            "opened_at": null,
-            "route_status": "added",
-            "thread_count": null,
-            "note_count": null,
-            "preview": null,
-            "custom_order": null 
-        },
-        "interaction": {
-            "accept_langs": null,
-            "browser": null,
-            "browser_version": null,
-            "channel": "email",
-            "city": null,
-            "country": null,
-            "country_code": null,
-            "created_at": "2010-09-07T20:40:16Z",
-            "email": null,
-            "engine": null,
-            "engine_version": null,
-            "id": 2955,
-            "basis": null,
-            "direction": "in",
-            "out_status": null,
-            "ip_address": null,
-            "lat": null,
-            "lng": null,
-            "name": null,
-            "orig_route_at": "2010-09-07T20:40:16Z",
-            "os": null,
-            "os_version": null,
-            "preferred_lang": null,
-            "region": null,
-            "group": null,
-            "user": null,
-            "sent_at": null,
-            "case_id": 1835,
-            "updated_at": "2010-09-07T20:40:16Z",
-            "user_agent": null,
-            "interactionable": {
-                "email": {
-                    "bcc": null,
-                    "cc": null,
-                    "to": null,
-                    "from": "testapi@desk.com",
-                    "reply_to": null,
-                    "in_reply_to": null,
-                    "sender": null,
-                    "message_id": null,
-                    "uid": null,
-                    "subject": "this is an api test",
-                    "body_text": null,
-                    "body_html": null,
-                    "body": null,
-                    "header": null,
-                    "sent_at": null,
-                    "created_at": "2010-09-07T20:40:16Z",
-                    "updated_at": "2010-09-07T20:40:16Z",
-                    "x_mailer": null,
-                    "delivered_to": null,
-                    "interaction_direction": "in",
-                    "hidden_at": null,
-                    "hidden_by_id": null 
-                } 
-            } 
-        } 
-    }
-}

data/spec/fixtures/interactions.json

@@ -1,139 +0,0 @@
-{
-    "results": [
-        {
-            "interaction": {
-                "accept_langs": null,
-                "browser": null,
-                "browser_version": null,
-                "channel": "email",
-                "city": null,
-                "country": null,
-                "country_code": null,
-                "created_at": "2010-08-31T15:44:04Z",
-                "email": null,
-                "engine": null,
-                "engine_version": null,
-                "id": 2912,
-                "basis": "original",
-                "direction": "in",
-                "out_status": null,
-                "ip_address": null,
-                "lat": null,
-                "lng": null,
-                "name": null,
-                "orig_route_at": "2010-08-31T15:44:04Z",
-                "os": null,
-                "os_version": null,
-                "preferred_lang": null,
-                "region": null,
-                "group": null,
-                "user": null,
-                "sent_at": null,
-                "case_id": 1811,
-                "updated_at": "2010-08-31T15:44:04Z",
-                "user_agent": null,
-                "interactionable": {
-                    "email": {
-                        "bcc": null,
-                        "cc": null,
-                        "to": "JTest 01 <jtest01@desk.com>",
-                        "from": "Jeremy Suriel <jeremy@desk.com>",
-                        "reply_to": null,
-                        "in_reply_to": null,
-                        "sender": null,
-                        "message_id": "<DB902A25-E373-4E49-B45D-B99C0FDAE873@desk.com>",
-                        "uid": 2479,
-                        "subject": "Please help me",
-                        "body_text": "What color is the sky?\n\n\nJeremy Suriel \nChief Architect \u2022 Assist.ly\ntwitter.com/jrmey\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n",
-                        "body_html": "",
-                        "body": "What color is the sky?\n\n\nJeremy Suriel \nChief Architect \u2022 Assist.ly\ntwitter.com/jrmey\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n",
-                        "header": "Delivered-To: jtest01@desk.com\r\nReceived: by 10.204.62.68 with SMTP id w4cs129345bkh; Tue, 31 Aug 2010\r\n 08:43:56 -0700 (PDT)\r\nReceived: by 10.114.13.14 with SMTP id 14mr7016661wam.157.1283269433994; Tue, \r\n 31 Aug 2010 08:43:53 -0700 (PDT)\r\nReturn-Path: <jeremy@desk.com>\r\nReceived: from mail-px0-f170.google.com (mail-px0-f170.google.com\r\n [209.85.212.170 ]",
-                        "sent_at": "2010-08-31T15:43:49Z",
-                        "created_at": "2010-08-31T15:44:04Z",
-                        "updated_at": "2010-08-31T15:44:04Z",
-                        "x_mailer": "Apple Mail (2.1081)",
-                        "delivered_to": "JTest 01 <jtest01@desk.com>",
-                        "interaction_direction": "in",
-                        "hidden_at": null,
-                        "hidden_by_id": null
-                    }
-                }
-            }
-        },
-        {
-            "interaction": {
-                "accept_langs": null,
-                "browser": null,
-                "browser_version": null,
-                "channel": "email",
-                "city": null,
-                "country": null,
-                "country_code": null,
-                "created_at": "2010-08-31T15:44:50Z",
-                "email": null,
-                "engine": null,
-                "engine_version": null,
-                "id": 2914,
-                "basis": "reply",
-                "direction": "out",
-                "out_status": "sent",
-                "ip_address": null,
-                "lat": null,
-                "lng": null,
-                "name": null,
-                "orig_route_at": "2010-08-31T15:44:50Z",
-                "os": null,
-                "os_version": null,
-                "preferred_lang": null,
-                "region": null,
-                "group": null,
-                "user": {
-                    "id": 1,
-                    "name": "Agent Jeremy",
-                    "name_public": "Agent Jeremy",
-                    "email": "jeremy+agent1@desk.com",
-                    "created_at": "2009-11-25T14:58:39Z",
-                    "updated_at": "2010-08-31T15:44:59Z",
-                    "user_level": "sysadmin",
-                    "login_count": 579,
-                    "time_zone": "Eastern Time (US & Canada)",
-                    "last_login_at": "2010-08-27T13:45:38Z"
-                },
-                "sent_at": "2010-08-31T15:45:17Z",
-                "case_id": 1811,
-                "updated_at": "2010-08-31T15:45:18Z",
-                "user_agent": null,
-                "interactionable": {
-                    "email": {
-                        "bcc": "",
-                        "cc": "",
-                        "to": "Jeremy Suriel <jeremy@desk.com>",
-                        "from": "JTest 01 <jtest01@desk.com>",
-                        "reply_to": null,
-                        "in_reply_to": "<DB902A25-E373-4E49-B45D-B99C0FDAE873@desk.com>",
-                        "sender": null,
-                        "message_id": "<4c7d237242eb3_160d867bebe4121@jeremy.desk.local>",
-                        "uid": null,
-                        "subject": "Re: Please help me",
-                        "body_text": "\n\n__________________________________\nPlease type your reply at the top of the email...\n------------------------------------------------------\n \n \n\nAgent Jeremy | AUG 31,2010 03:44PM UTC\n\n\nBlue!\n\n\n------------------------------------------------------\n\n\n \n\n\nSales | AUG 31,2010 03:44PM UTC  | Original message \n  \n\n\nWhat color is the sky?\n\n\nJeremy Suriel \nChief Architect \u2022 Assist.ly\ntwitter.com/jrmey\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n------------------------------------------------------\nFor your reference this is Case #: 1811\n------------------------------------------------------\n\nSupport powered by Assistly (http://www.desk.com/)\n\n [ [ cc11a56264793ec471701942ec80bd4e9e7194a5-1975 ] ]",
-                        "body_html": "<div style='color:#ffffff'>__________________________________</div><div style=\"color: #222; font-family: 'Lucida Grande', Helvetica, Arial, Verdana, sans-serif; font-size:12px; width:800px;\">\n\t<div style=\"color: #ff0000; margin: 0px 0px 10px 10px;\">\n\t\tPlease type your reply at the top of the email...\n\t</div>\n\t<div style=\"border-bottom: dotted 2px #bbb; margin:0px 0px 15px 10px;\"></div>\n\t\n\t\n\t\n\t<div style=\"line-height: 18px; margin-left: 10px;\">\n\t\t<div style=\"font-size: 14px; font-weight: bold; \">\n\t\t\tAgent Jeremy\n\t\t</div>\n\t\t<div style=\"color: #777; font-size: 10px; margin-bottom: 10px;\">\n\t\t\tAUG 31, 2010 &nbsp;|&nbsp; 11:44AM EDT</div>\t\t\n\t\t<div>\n\t\t\tBlue!\n\t\t</div>\n\t</div>\n\t<div style=\"clear:left\"></div>\n\t<div style=\"border-top: solid 2px #e8f6f9; margin: 10px 0px 0px 10px;\"></div>\n\t<div style=\"border-bottom: solid 1px #ddd; margin: 0px 0px 15px 10px;\"></div>\n\n\n\t\n\t\n\t\n\t<div style=\"line-height: 18px; margin-left: 10px;\">\n\t\t<div style=\"font-size: 14px; font-weight: bold; \">\n\t\t\t\n\t\t\tSales\n\t\t\n\t\t</div>\n\t\t<div style=\"color: #777; font-size: 10px; margin-bottom: 10px;\">\n\t\t\tAUG 31, 2010 &nbsp;|&nbsp; 03:44PM UTC\n\t\t\t\n\t\t\t<br />\n\t\t\t<span style=\"background-color: #d8f4fa;\">Original message</span>\n\t\t\t\n\t\t</div>\n\n\n\t\t\t\n\t\t<div style=\"color: #777;\">\n\t\t\n\t\t\tWhat color is the sky?<br/><br/><br/>Jeremy Suriel <br/>Chief Architect \u2022 Assist.ly<br/>twitter.com/jrmey<br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/>\n\t\t</div>\n\t</div>\n\t<div style=\"border-top: solid 2px #e8f6f9; margin: 15px 0px 0px 10px;\"></div>\n\t<div style=\"border-bottom: solid 1px #ddd; margin: 0px 0px 15px 10px;\"></div>\n\t\n\t\t\t\n\t<div style=\"color: #777; font-size: 10px; margin: 0px 0px 15px 10px;\">\n\t\tFor your reference this is Case #: <span style=\"background-color: #d8f4fa;\">1811</span>\n\t</div>\n\t<div style=\"border-bottom: dotted 2px #bbb; margin: 15px 0px 0px 10px;\"></div>\n\t<div style=\"color: #bbb; font-size: 12px; margin-top: 15px; text-align: center;\">\n\t\tSupport powered by <a href=\"http://www.desk.com/\" style=\"color: #0397D6;\">Assistly</a>\n\t</div>\n</div><span style='color:#ffffff'></span>",
-                        "body": "Blue!",
-                        "header": null,
-                        "sent_at": "2010-08-31T15:45:17Z",
-                        "created_at": "2010-08-31T15:44:50Z",
-                        "updated_at": "2010-08-31T15:45:17Z",
-                        "x_mailer": null,
-                        "delivered_to": null,
-                        "interaction_direction": "out",
-                        "hidden_at": null,
-                        "hidden_by_id": null,
-                        "out_status": "sent"
-                    }
-                }
-            }
-        }
-    ],
-    "page": 1,
-    "count": 20,
-    "total": 2
-}

data/spec/fixtures/macro.json

@@ -1,8 +0,0 @@
-{
-        "macro":
-        {
-                "id":13,
-                "name":"API Macro",
-                "enabled":true
-        }
-}

data/spec/fixtures/macro_action.json

@@ -1,9 +0,0 @@
-{
-        "action":
-        {
-                "id":201,
-                "slug":"set-case-description",
-                "value":"Description to be applied",
-                "enabled":true
-        }
-}

data/spec/fixtures/macro_action_update.json

@@ -1,12 +0,0 @@
-{
-        "success":true,
-        "results":
-        {
-                "action":
-                {
-                        "slug":"set-case-description",
-                        "value":"Description to be applied",
-                        "enabled":true
-                }
-        }
-}