desk 0.3.3 → 1.0.0

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Files changed (193) hide show
  1. checksums.yaml +7 -0
  2. data/README.mkd +305 -106
  3. data/TRANSITION.mkd +133 -0
  4. data/desk.gemspec +1 -1
  5. data/lib/desk.rb +1 -1
  6. data/lib/desk/api.rb +5 -1
  7. data/lib/desk/client.rb +184 -10
  8. data/lib/desk/client/article.rb +4 -83
  9. data/lib/desk/client/brand.rb +11 -0
  10. data/lib/desk/client/case.rb +59 -42
  11. data/lib/desk/client/company.rb +11 -0
  12. data/lib/desk/client/custom_field.rb +10 -0
  13. data/lib/desk/client/customer.rb +26 -124
  14. data/lib/desk/client/facebook_user.rb +11 -0
  15. data/lib/desk/client/filter.rb +11 -0
  16. data/lib/desk/client/group.rb +3 -29
  17. data/lib/desk/client/insight.rb +17 -0
  18. data/lib/desk/client/integration_url.rb +11 -0
  19. data/lib/desk/client/job.rb +11 -0
  20. data/lib/desk/client/label.rb +11 -0
  21. data/lib/desk/client/macro.rb +3 -133
  22. data/lib/desk/client/mailbox.rb +26 -0
  23. data/lib/desk/client/rule.rb +14 -0
  24. data/lib/desk/client/site_setting.rb +11 -0
  25. data/lib/desk/client/system_message.rb +16 -0
  26. data/lib/desk/client/topic.rb +4 -81
  27. data/lib/desk/client/twitter_account.rb +11 -0
  28. data/lib/desk/client/twitter_user.rb +11 -0
  29. data/lib/desk/client/user.rb +3 -30
  30. data/lib/desk/configuration.rb +1 -1
  31. data/lib/desk/connection.rb +2 -1
  32. data/lib/desk/deash.rb +100 -0
  33. data/lib/desk/request.rb +33 -20
  34. data/lib/desk/version.rb +1 -1
  35. data/lib/faraday/request/oauth.rb +6 -3
  36. data/lib/faraday/response/deashify.rb +23 -0
  37. data/spec/desk/client/article_spec.rb +62 -117
  38. data/spec/desk/client/brand_spec.rb +18 -0
  39. data/spec/desk/client/case_spec.rb +182 -66
  40. data/spec/desk/client/companies_spec.rb +26 -0
  41. data/spec/desk/client/custom_fields_spec.rb +18 -0
  42. data/spec/desk/client/customer_spec.rb +16 -145
  43. data/spec/desk/client/facebook_users_spec.rb +17 -0
  44. data/spec/desk/client/filter_spec.rb +28 -0
  45. data/spec/desk/client/group_spec.rb +32 -49
  46. data/spec/desk/client/inbound_mailboxes_spec.rb +70 -0
  47. data/spec/desk/client/integration_url_spec.rb +28 -0
  48. data/spec/desk/client/job_spec.rb +32 -0
  49. data/spec/desk/client/label_spec.rb +31 -0
  50. data/spec/desk/client/macro_spec.rb +22 -185
  51. data/spec/desk/client/rule_spec.rb +18 -0
  52. data/spec/desk/client/site_setting_spec.rb +18 -0
  53. data/spec/desk/client/system_message_spec.rb +42 -0
  54. data/spec/desk/client/topic_spec.rb +31 -112
  55. data/spec/desk/client/twitter_account_spec.rb +32 -0
  56. data/spec/desk/client/twitter_user_spec.rb +27 -0
  57. data/spec/desk/client/user_spec.rb +19 -42
  58. data/spec/desk_spec.rb +2 -2
  59. data/spec/faraday/response_spec.rb +3 -6
  60. data/spec/fixtures/article +50 -0
  61. data/spec/fixtures/article_create +50 -0
  62. data/spec/fixtures/article_translation +29 -0
  63. data/spec/fixtures/article_translation_create +29 -0
  64. data/spec/fixtures/article_translation_update +29 -0
  65. data/spec/fixtures/article_translations +81 -0
  66. data/spec/fixtures/article_update +50 -0
  67. data/spec/fixtures/articles +123 -0
  68. data/spec/fixtures/articles_search +124 -0
  69. data/spec/fixtures/brand +11 -0
  70. data/spec/fixtures/brands +45 -0
  71. data/spec/fixtures/case +44 -0
  72. data/spec/fixtures/case_attachment +19 -0
  73. data/spec/fixtures/case_attachment_create +19 -0
  74. data/spec/fixtures/case_attachments +61 -0
  75. data/spec/fixtures/case_create +51 -0
  76. data/spec/fixtures/case_message +26 -0
  77. data/spec/fixtures/case_note +21 -0
  78. data/spec/fixtures/case_note_create +26 -0
  79. data/spec/fixtures/case_notes +65 -0
  80. data/spec/fixtures/case_replies +75 -0
  81. data/spec/fixtures/case_reply +26 -0
  82. data/spec/fixtures/case_reply_create +26 -0
  83. data/spec/fixtures/case_reply_update +26 -0
  84. data/spec/fixtures/case_update +49 -0
  85. data/spec/fixtures/cases +111 -0
  86. data/spec/fixtures/cases_search +113 -0
  87. data/spec/fixtures/companies +75 -0
  88. data/spec/fixtures/companies_search +76 -0
  89. data/spec/fixtures/company +26 -0
  90. data/spec/fixtures/company_create +26 -0
  91. data/spec/fixtures/company_search +76 -0
  92. data/spec/fixtures/company_update +27 -0
  93. data/spec/fixtures/custom_field +15 -0
  94. data/spec/fixtures/custom_fields +58 -0
  95. data/spec/fixtures/customer +60 -0
  96. data/spec/fixtures/customer_create +54 -0
  97. data/spec/fixtures/customer_update +60 -0
  98. data/spec/fixtures/customers +143 -0
  99. data/spec/fixtures/customers_search +143 -0
  100. data/spec/fixtures/facebook_user +16 -0
  101. data/spec/fixtures/facebook_users +55 -0
  102. data/spec/fixtures/filter +16 -0
  103. data/spec/fixtures/filter_cases +111 -0
  104. data/spec/fixtures/filters +55 -0
  105. data/spec/fixtures/group +9 -0
  106. data/spec/fixtures/group_filters +55 -0
  107. data/spec/fixtures/group_users +63 -0
  108. data/spec/fixtures/groups +42 -0
  109. data/spec/fixtures/inbound_mailbox +32 -0
  110. data/spec/fixtures/inbound_mailboxes +87 -0
  111. data/spec/fixtures/integration_url +15 -0
  112. data/spec/fixtures/integration_url_create +15 -0
  113. data/spec/fixtures/integration_url_update +15 -0
  114. data/spec/fixtures/integration_urls +54 -0
  115. data/spec/fixtures/job +17 -0
  116. data/spec/fixtures/job_create +17 -0
  117. data/spec/fixtures/jobs +57 -0
  118. data/spec/fixtures/label +17 -0
  119. data/spec/fixtures/label_create +17 -0
  120. data/spec/fixtures/label_update +17 -0
  121. data/spec/fixtures/labels +57 -0
  122. data/spec/fixtures/macro +20 -0
  123. data/spec/fixtures/macro_action +17 -0
  124. data/spec/fixtures/macro_action_update +17 -0
  125. data/spec/fixtures/macro_actions +57 -0
  126. data/spec/fixtures/macro_create +20 -0
  127. data/spec/fixtures/macro_update +20 -0
  128. data/spec/fixtures/macros +63 -0
  129. data/spec/fixtures/rule +13 -0
  130. data/spec/fixtures/rules +49 -0
  131. data/spec/fixtures/site_setting +10 -0
  132. data/spec/fixtures/site_settings +43 -0
  133. data/spec/fixtures/system_message +4 -0
  134. data/spec/fixtures/topic +23 -0
  135. data/spec/fixtures/topic_create +23 -0
  136. data/spec/fixtures/topic_translation +12 -0
  137. data/spec/fixtures/topic_translation_create +12 -0
  138. data/spec/fixtures/topic_translation_update +12 -0
  139. data/spec/fixtures/topic_translations +47 -0
  140. data/spec/fixtures/topic_update +23 -0
  141. data/spec/fixtures/topics +69 -0
  142. data/spec/fixtures/twitter_account +14 -0
  143. data/spec/fixtures/twitter_account_tweet +20 -0
  144. data/spec/fixtures/twitter_account_tweet_create +20 -0
  145. data/spec/fixtures/twitter_account_tweets +63 -0
  146. data/spec/fixtures/twitter_accounts +51 -0
  147. data/spec/fixtures/twitter_user +18 -0
  148. data/spec/fixtures/twitter_user_create +18 -0
  149. data/spec/fixtures/twitter_users +59 -0
  150. data/spec/fixtures/user +20 -0
  151. data/spec/fixtures/user_preference +18 -0
  152. data/spec/fixtures/user_preference_update +14 -0
  153. data/spec/fixtures/user_preferences +223 -0
  154. data/spec/fixtures/users +63 -0
  155. data/spec/helper.rb +12 -0
  156. data/spec/shared_context.rb +16 -0
  157. data/spec/shared_examples.rb +312 -0
  158. metadata +247 -181
  159. data/lib/desk/client/interaction.rb +0 -75
  160. data/spec/desk/client/interaction_spec.rb +0 -191
  161. data/spec/fixtures/article.json +0 -50
  162. data/spec/fixtures/article_create.json +0 -54
  163. data/spec/fixtures/article_destroy.json +0 -3
  164. data/spec/fixtures/article_update.json +0 -54
  165. data/spec/fixtures/articles.json +0 -58
  166. data/spec/fixtures/case.json +0 -59
  167. data/spec/fixtures/case_update.json +0 -59
  168. data/spec/fixtures/cases.json +0 -182
  169. data/spec/fixtures/customer.json +0 -58
  170. data/spec/fixtures/customer_create.json +0 -56
  171. data/spec/fixtures/customer_create_email.json +0 -15
  172. data/spec/fixtures/customer_update.json +0 -47
  173. data/spec/fixtures/customer_update_email.json +0 -15
  174. data/spec/fixtures/customers.json +0 -98
  175. data/spec/fixtures/group.json +0 -8
  176. data/spec/fixtures/groups.json +0 -23
  177. data/spec/fixtures/interaction_create.json +0 -126
  178. data/spec/fixtures/interactions.json +0 -139
  179. data/spec/fixtures/macro.json +0 -8
  180. data/spec/fixtures/macro_action.json +0 -9
  181. data/spec/fixtures/macro_action_update.json +0 -12
  182. data/spec/fixtures/macro_actions.json +0 -69
  183. data/spec/fixtures/macro_create.json +0 -13
  184. data/spec/fixtures/macro_destroy.json +0 -3
  185. data/spec/fixtures/macro_update.json +0 -13
  186. data/spec/fixtures/macros.json +0 -24
  187. data/spec/fixtures/topic.json +0 -9
  188. data/spec/fixtures/topic_create.json +0 -14
  189. data/spec/fixtures/topic_destroy.json +0 -3
  190. data/spec/fixtures/topic_update.json +0 -14
  191. data/spec/fixtures/topics.json +0 -35
  192. data/spec/fixtures/user.json +0 -15
  193. data/spec/fixtures/users.json +0 -24
@@ -0,0 +1,69 @@
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+ {
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+ "total_entries": 2,
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/topics?page=1&per_page=30",
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+ "class": "page"
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+ },
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+ "first": {
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+ "href": "/api/v2/topics?page=1&per_page=30",
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+ "class": "page"
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+ },
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+ "last": {
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+ "href": "/api/v2/topics?page=1&per_page=30",
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+ "class": "page"
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+ },
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+ "next": null,
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+ "previous": null
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+ },
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+ "_embedded": {
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+ "entries": [
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+ {
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+ "name": "Customer Support",
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+ "description": "This is key to going from good to great",
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+ "position": 1,
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+ "allow_questions": true,
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+ "in_support_center": true,
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+ "created_at": "2013-11-12T22:59:20Z",
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+ "updated_at": "2013-11-17T22:59:20Z",
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/topics/1",
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+ "class": "topic"
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+ },
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+ "articles": {
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+ "href": "/api/v2/topics/1/articles",
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+ "class": "article"
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+ },
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+ "translations": {
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+ "href": "/api/v2/topics/1/translations",
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+ "class": "topic_translation"
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+ }
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+ }
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+ },
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+ {
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+ "name": "Another Topic",
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+ "description": "Not the first one, but another one!",
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+ "position": 2,
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+ "allow_questions": true,
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+ "in_support_center": true,
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+ "created_at": "2013-11-12T22:59:20Z",
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+ "updated_at": "2013-11-17T22:59:20Z",
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/topics/2",
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+ "class": "topic"
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+ },
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+ "articles": {
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+ "href": "/api/v2/topics/1/articles",
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+ "class": "article"
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+ },
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+ "translations": {
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+ "href": "/api/v2/topics/1/translations",
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+ "class": "topic_translation"
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+ }
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+ }
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+ }
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+ ]
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+ }
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+ }
@@ -0,0 +1,14 @@
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+ {
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+ "handle": "desk_dev",
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+ "name": "Desk.com Development",
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+ "profile_image": "http://www.example.com/image.png",
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+ "active": true,
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+ "created_at": "2013-05-22T21:59:20Z",
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+ "updated_at": "2013-06-22T21:59:20Z",
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/twitter_accounts/1",
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+ "class": "twitter_account"
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+ }
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+ }
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+ }
@@ -0,0 +1,20 @@
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+ {
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+ "body": "Example tweet",
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+ "direction": "out",
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+ "type": "mention",
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+ "status": "sent",
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+ "to": null,
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+ "from": "desk_dev",
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+ "created_at": "2013-11-22T17:59:20Z",
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+ "updated_at": "2013-11-22T17:59:20Z",
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/twitter_accounts/1/tweets/1",
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+ "class": "tweet"
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+ },
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+ "twitter_account": {
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+ "href": "/api/v2/twitter_accounts/1",
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+ "class": "twitter_account"
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+ }
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+ }
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+ }
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+ {
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+ "body": "Example tweet",
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+ "direction": "out",
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+ "type": "mention",
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+ "status": "sent",
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+ "to": null,
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+ "from": "desk_dev",
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+ "created_at": "2013-11-22T17:59:20Z",
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+ "updated_at": "2013-11-22T17:59:20Z",
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/twitter_accounts/1/tweets/1",
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+ "class": "tweet"
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+ },
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+ "twitter_account": {
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+ "href": "/api/v2/twitter_accounts/1",
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+ "class": "twitter_account"
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+ }
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+ }
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+ }
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+ {
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+ "total_entries": 2,
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/tweets?page=1&per_page=30",
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+ "class": "page"
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+ },
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+ "first": {
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+ "href": "/api/v2/tweets?page=1&per_page=30",
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+ "class": "page"
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+ },
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+ "last": {
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+ "href": "/api/v2/tweets?page=1&per_page=30",
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+ "class": "page"
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+ },
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+ "next": null,
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+ "previous": null
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+ },
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+ "_embedded": {
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+ "entries": [
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+ {
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+ "body": "Example tweet",
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+ "direction": "out",
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+ "type": "mention",
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+ "status": "sent",
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+ "to": null,
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+ "from": "desk_dev",
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+ "created_at": "2013-11-22T17:59:20Z",
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+ "updated_at": "2013-11-22T17:59:20Z",
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/twitter_accounts/1/tweets/1",
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+ "class": "tweet"
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+ },
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+ "twitter_account": {
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+ "href": "/api/v2/twitter_accounts/1",
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+ "class": "twitter_account"
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+ }
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+ }
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+ },
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+ {
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+ "body": "we're checking out your API examples @desk_dev",
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+ "direction": "out",
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+ "type": "mention",
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+ "status": "sent",
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+ "to": null,
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+ "from": "desk_dev",
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+ "created_at": "2013-11-22T17:59:20Z",
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+ "updated_at": "2013-11-22T17:59:20Z",
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/twitter_accounts/1/tweets/2",
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+ "class": "tweet"
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+ },
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+ "twitter_account": {
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+ "href": "/api/v2/twitter_accounts/1",
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+ "class": "twitter_account"
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+ }
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+ }
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+ }
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+ ]
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+ }
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+ }
@@ -0,0 +1,51 @@
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+ {
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+ "total_entries": 2,
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/twitter_accounts?page=1&per_page=30",
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+ "class": "page"
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+ },
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+ "first": {
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+ "href": "/api/v2/twitter_accounts?page=1&per_page=30",
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+ "class": "page"
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+ },
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+ "last": {
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+ "href": "/api/v2/twitter_accounts?page=1&per_page=30",
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+ "class": "page"
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+ },
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+ "next": null,
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+ "previous": null
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+ },
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+ "_embedded": {
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+ "entries": [
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+ {
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+ "handle": "desk_dev",
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+ "name": "Desk.com Development",
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+ "profile_image": "http://www.example.com/image.png",
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+ "active": true,
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+ "created_at": "2013-05-22T21:59:20Z",
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+ "updated_at": "2013-06-22T21:59:20Z",
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/twitter_accounts/1",
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+ "class": "twitter_account"
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+ }
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+ }
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+ },
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+ {
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+ "handle": "desk_ops",
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+ "name": "Desk.com Operations",
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+ "profile_image": "http://www.example.com/image.png",
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+ "active": true,
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+ "created_at": "2013-05-22T21:59:20Z",
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+ "updated_at": "2013-06-22T21:59:20Z",
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/twitter_accounts/2",
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+ "class": "twitter_account"
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+ }
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+ }
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+ }
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+ ]
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+ }
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+ }
@@ -0,0 +1,18 @@
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+ {
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+ "handle": "desk_dev",
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+ "image_url": "http://example.com/image.png",
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+ "followers_count": "123",
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+ "verified": false,
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+ "created_at": "2013-11-22T22:49:20Z",
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+ "updated_at": "2013-11-22T22:49:20Z",
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/twitter_users/1",
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+ "class": "twitter_user"
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+ },
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+ "customer": {
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+ "href": "/api/v2/customers/1",
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+ "class": "customer"
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+ }
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+ }
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+ }
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+ {
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+ "handle": "desk_dev",
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+ "image_url": "http://example.com/image.png",
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+ "followers_count": "123",
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+ "verified": false,
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+ "created_at": "2013-11-22T22:49:20Z",
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+ "updated_at": "2013-11-22T22:49:20Z",
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/twitter_users/1",
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+ "class": "twitter_user"
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+ },
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+ "customer": {
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+ "href": "/api/v2/customers/1",
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+ "class": "customer"
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+ }
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+ }
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+ }
@@ -0,0 +1,59 @@
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+ {
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+ "total_entries": 2,
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/twitter_users?page=1&per_page=30",
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+ "class": "page"
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+ },
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+ "first": {
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+ "href": "/api/v2/twitter_users?page=1&per_page=30",
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+ "class": "page"
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+ },
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+ "last": {
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+ "href": "/api/v2/twitter_users?page=1&per_page=30",
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+ "class": "page"
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+ },
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+ "next": null,
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+ "previous": null
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+ },
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+ "_embedded": {
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+ "entries": [
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+ {
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+ "handle": "desk_dev",
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+ "image_url": "http://example.com/image.png",
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+ "followers_count": "123",
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+ "verified": false,
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+ "created_at": "2013-11-22T22:49:20Z",
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+ "updated_at": "2013-11-22T22:49:20Z",
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+ "_links": {
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+ "self": {
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+ "href": "/api/v2/twitter_users/1",
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+ "class": "twitter_user"
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+ },
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+ "customer": {
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+ "href": "/api/v2/customers/1",
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+ "class": "customer"
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+ }
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+ }
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+ },
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+ {
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+ "handle": "desk",
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+ "image_url": "http://example.com/image.png",
42
+ "followers_count": "123",
43
+ "verified": false,
44
+ "created_at": "2013-11-22T22:49:20Z",
45
+ "updated_at": "2013-11-22T22:49:20Z",
46
+ "_links": {
47
+ "self": {
48
+ "href": "/api/v2/twitter_users/2",
49
+ "class": "twitter_user"
50
+ },
51
+ "customer": {
52
+ "href": "/api/v2/customers/2",
53
+ "class": "customer"
54
+ }
55
+ }
56
+ }
57
+ ]
58
+ }
59
+ }
@@ -0,0 +1,20 @@
1
+ {
2
+ "name": "John Doe",
3
+ "public_name": "John Doe",
4
+ "email": "john@acme.com",
5
+ "level": "agent",
6
+ "created_at": "2012-11-22T22:59:20Z",
7
+ "updated_at": "2013-11-15T22:59:20Z",
8
+ "current_login_at": "2013-11-21T22:59:20Z",
9
+ "last_login_at": "2013-11-15T22:59:20Z",
10
+ "_links": {
11
+ "self": {
12
+ "href": "/api/v2/users/1",
13
+ "class": "user"
14
+ },
15
+ "preferences": {
16
+ "href": "/api/v2/users/1/preferences",
17
+ "class": "user_preference"
18
+ }
19
+ }
20
+ }
@@ -0,0 +1,18 @@
1
+ {
2
+ "name": "enable_routing_filter_on_login",
3
+ "value": "12",
4
+ "_links": {
5
+ "self": {
6
+ "href": "/api/v2/users/1/preferences/1",
7
+ "class": "user_preference"
8
+ },
9
+ "user": {
10
+ "href": "/api/v2/users/1",
11
+ "class": "user"
12
+ },
13
+ "filter": {
14
+ "href": "/api/v2/filters/12",
15
+ "class": "filter"
16
+ }
17
+ }
18
+ }
@@ -0,0 +1,14 @@
1
+ {
2
+ "name": "auto_accept_on_route",
3
+ "value": true,
4
+ "_links": {
5
+ "self": {
6
+ "href": "/api/v2/users/1/preferences/3",
7
+ "class": "user_preference"
8
+ },
9
+ "user": {
10
+ "href": "/api/v2/users/1",
11
+ "class": "user"
12
+ }
13
+ }
14
+ }
@@ -0,0 +1,223 @@
1
+ {
2
+ "total_entries": 14,
3
+ "_links": {
4
+ "self": {
5
+ "href": "/api/v2/users/1/preferences?page=1&per_page=50",
6
+ "class": "page"
7
+ },
8
+ "first": {
9
+ "href": "/api/v2/users/1/preferences?page=1&per_page=50",
10
+ "class": "page"
11
+ },
12
+ "last": {
13
+ "href": "/api/v2/users/1/preferences?page=1&per_page=50",
14
+ "class": "page"
15
+ },
16
+ "previous": null,
17
+ "next": null
18
+ },
19
+ "_embedded": {
20
+ "entries": [
21
+ {
22
+ "name": "enable_routing_filter_on_login",
23
+ "value": "12",
24
+ "_links": {
25
+ "self": {
26
+ "href": "/api/v2/users/1/preferences/1",
27
+ "class": "user_preference"
28
+ },
29
+ "user": {
30
+ "href": "/api/v2/users/1",
31
+ "class": "user"
32
+ },
33
+ "filter": {
34
+ "href": "/api/v2/filters/12",
35
+ "class": "filter"
36
+ }
37
+ }
38
+ },
39
+ {
40
+ "name": "scroll_to_bottom_on_open",
41
+ "value": "1",
42
+ "_links": {
43
+ "self": {
44
+ "href": "/api/v2/users/1/preferences/2",
45
+ "class": "user_preference"
46
+ },
47
+ "user": {
48
+ "href": "/api/v2/users/1",
49
+ "class": "user"
50
+ }
51
+ }
52
+ },
53
+ {
54
+ "name": "auto_accept_on_route",
55
+ "value": false,
56
+ "_links": {
57
+ "self": {
58
+ "href": "/api/v2/users/1/preferences/3",
59
+ "class": "user_preference"
60
+ },
61
+ "user": {
62
+ "href": "/api/v2/users/1",
63
+ "class": "user"
64
+ }
65
+ }
66
+ },
67
+ {
68
+ "name": "case_filter_view",
69
+ "value": "200",
70
+ "_links": {
71
+ "self": {
72
+ "href": "/api/v2/users/1/preferences/4",
73
+ "class": "user_preference"
74
+ },
75
+ "user": {
76
+ "href": "/api/v2/users/1",
77
+ "class": "user"
78
+ }
79
+ }
80
+ },
81
+ {
82
+ "name": "warn_onbeforeunload",
83
+ "value": false,
84
+ "_links": {
85
+ "self": {
86
+ "href": "/api/v2/users/1/preferences/5",
87
+ "class": "user_preference"
88
+ },
89
+ "user": {
90
+ "href": "/api/v2/users/1",
91
+ "class": "user"
92
+ }
93
+ }
94
+ },
95
+ {
96
+ "name": "screenpop_sound",
97
+ "value": "80",
98
+ "_links": {
99
+ "self": {
100
+ "href": "/api/v2/users/1/preferences/6",
101
+ "class": "user_preference"
102
+ },
103
+ "user": {
104
+ "href": "/api/v2/users/1",
105
+ "class": "user"
106
+ }
107
+ }
108
+ },
109
+ {
110
+ "name": "screenpop_sound_repeat_enabled",
111
+ "value": false,
112
+ "_links": {
113
+ "self": {
114
+ "href": "/api/v2/users/1/preferences/7",
115
+ "class": "user_preference"
116
+ },
117
+ "user": {
118
+ "href": "/api/v2/users/1",
119
+ "class": "user"
120
+ }
121
+ }
122
+ },
123
+ {
124
+ "name": "inactivity_sound",
125
+ "value": "10",
126
+ "_links": {
127
+ "self": {
128
+ "href": "/api/v2/users/1/preferences/8",
129
+ "class": "user_preference"
130
+ },
131
+ "user": {
132
+ "href": "/api/v2/users/1",
133
+ "class": "user"
134
+ }
135
+ }
136
+ },
137
+ {
138
+ "name": "inactivity_sound_repeat_enabled",
139
+ "value": false,
140
+ "_links": {
141
+ "self": {
142
+ "href": "/api/v2/users/1/preferences/9",
143
+ "class": "user_preference"
144
+ },
145
+ "user": {
146
+ "href": "/api/v2/users/1",
147
+ "class": "user"
148
+ }
149
+ }
150
+ },
151
+ {
152
+ "name": "new_chat_message_sound",
153
+ "value": "70",
154
+ "_links": {
155
+ "self": {
156
+ "href": "/api/v2/users/1/preferences/10",
157
+ "class": "user_preference"
158
+ },
159
+ "user": {
160
+ "href": "/api/v2/users/1",
161
+ "class": "user"
162
+ }
163
+ }
164
+ },
165
+ {
166
+ "name": "confirm_on_short_replies",
167
+ "value": true,
168
+ "_links": {
169
+ "self": {
170
+ "href": "/api/v2/users/1/preferences/11",
171
+ "class": "user_preference"
172
+ },
173
+ "user": {
174
+ "href": "/api/v2/users/1",
175
+ "class": "user"
176
+ }
177
+ }
178
+ },
179
+ {
180
+ "name": "case_default_view",
181
+ "value": "-1",
182
+ "_links": {
183
+ "self": {
184
+ "href": "/api/v2/users/1/preferences/12",
185
+ "class": "user_preference"
186
+ },
187
+ "user": {
188
+ "href": "/api/v2/users/1",
189
+ "class": "user"
190
+ }
191
+ }
192
+ },
193
+ {
194
+ "name": "show_labels_in_case_filter_view",
195
+ "value": true,
196
+ "_links": {
197
+ "self": {
198
+ "href": "/api/v2/users/1/preferences/13",
199
+ "class": "user_preference"
200
+ },
201
+ "user": {
202
+ "href": "/api/v2/users/1",
203
+ "class": "user"
204
+ }
205
+ }
206
+ },
207
+ {
208
+ "name": "bulk_case_filter_manage_confirm",
209
+ "value": true,
210
+ "_links": {
211
+ "self": {
212
+ "href": "/api/v2/users/1/preferences/14",
213
+ "class": "user_preference"
214
+ },
215
+ "user": {
216
+ "href": "/api/v2/users/1",
217
+ "class": "user"
218
+ }
219
+ }
220
+ }
221
+ ]
222
+ }
223
+ }