wxcli 1.2.0__py3-none-any.whl

wxcli/commands/cc_entry_point.py

@@ -0,0 +1,545 @@
+import json
+import typer
+from wxcli.auth import get_api
+from wxcli.errors import WebexError, handle_rest_error
+from wxcli.output import print_table, print_json
+from wxcli.config import resolve_org_id, get_cc_base_url, get_cc_org_id
+
+
+app = typer.Typer(help="Manage Webex Contact Center cc-entry-point.")
+
+
+@app.command("list")
+def cmd_list(
+    filter_param: str = typer.Option(None, "--filter", help="Specify a filter based on which the results will be fetched."),
+    channel_types: str = typer.Option(None, "--channel-types", help="[DEPRECATED] Channel type(s) allowed by the system.Separate"),
+    attributes: str = typer.Option(None, "--attributes", help="Specify the attributes to be returned.Default all attributes"),
+    page: str = typer.Option(None, "--page", help="Defines the number of displayed page. The page number starts"),
+    page_size: str = typer.Option(None, "--page-size", help="Defines the number of items to be displayed on a page. If th"),
+    single_object_response: str = typer.Option(None, "--single-object-response", help="Specifiy whether to include array fields in the response, Th"),
+    output: str = typer.Option("table", "--output", "-o", help="Output format: table|json"),
+    limit: int = typer.Option(0, "--limit", help="Max results (0=all for paginated endpoints, API default for non-paginated)"),
+    offset: int = typer.Option(0, "--offset", help="Start offset"),
+    debug: bool = typer.Option(False, "--debug"),
+):
+    """List Entry Point(s)."""
+    api = get_api(debug=debug)
+    cc_base_url = get_cc_base_url()
+    orgid = get_cc_org_id(api.session)
+    url = f"{cc_base_url}/organization/{orgid}/entry-point"
+    params = {}
+    if filter_param is not None:
+        params["filter"] = filter_param
+    if channel_types is not None:
+        params["channelTypes"] = channel_types
+    if attributes is not None:
+        params["attributes"] = attributes
+    if page is not None:
+        params["page"] = page
+    if page_size is not None:
+        params["pageSize"] = page_size
+    if single_object_response is not None:
+        params["singleObjectResponse"] = single_object_response
+    if limit > 0:
+        params["max"] = limit
+    if offset > 0:
+        params["start"] = offset
+    result = None
+    try:
+        result = api.session.rest_get(url, params=params)
+    except WebexError as e:
+        handle_rest_error(e)
+    result = result or []
+    items = result.get("items", result.get("data", result if isinstance(result, list) else [])) if isinstance(result, dict) else (result if isinstance(result, list) else [])
+    if output == "json":
+        print_json(items)
+    else:
+        print_table(items, columns=[("ID", "id"), ("Name", "name")], limit=limit)
+
+
+
+@app.command("create")
+def create(
+    organization_id: str = typer.Option(None, "--organization-id", help="ID of the contact center organization. It is required to def"),
+    id_param: str = typer.Option(None, "--id", help="ID of this contact center resource. It should not be specifi"),
+    version: str = typer.Option(None, "--version", help="The version of this resource. For a newly created resource,"),
+    name: str = typer.Option(None, "--name", help="(required) A unique name for the entry point within the organization. I"),
+    description: str = typer.Option(None, "--description", help="A short description of the entry point."),
+    entry_point_type: str = typer.Option(None, "--entry-point-type", help="(required) Choices: INBOUND, OUTBOUND"),
+    channel_type: str = typer.Option(None, "--channel-type", help="(required) Choices: TELEPHONY, EMAIL, FAX, CHAT, VIDEO, OTHERS, SOCIAL_CHANNEL"),
+    social_channel_type: str = typer.Option(None, "--social-channel-type", help="(required) Choices: MESSAGEBIRD, MESSENGER, WHATSAPP, APPLE_BUSINESS_CHAT, GOOGLE_BUSINESS_MESSAGES"),
+    active: bool = typer.Option(None, "--active/--no-active", help="(required) Used to toggle the state of the entrypoint from active to in"),
+    service_level_threshold: str = typer.Option(None, "--service-level-threshold", help="(required) Allows to set the time that a customer request can be in a q"),
+    maximum_active_contacts: str = typer.Option(None, "--maximum-active-contacts", help="(required) Caps the maximum number of simultaneous calls for this entry"),
+    control_flow_script_url: str = typer.Option(None, "--control-flow-script-url", help="(required) The system automatically populates this field with the URL f"),
+    overflow_number: str = typer.Option(None, "--overflow-number", help="(required) Allows to set the destination phone number to which the syst"),
+    timezone: str = typer.Option(None, "--timezone", help="(Optional) Any routing strategy for this entry point uses th"),
+    imi_org_type: str = typer.Option(None, "--imi-org-type", help="(required) Choices: MIXED_MODE, IMI"),
+    asset_id: str = typer.Option(None, "--asset-id", help="(required) ID of the asset in IMI that corresponds to this entrypoint."),
+    xsp_version: str = typer.Option(None, "--xsp-version", help="(Optional) Used to subscribe for recording events."),
+    subscription_id: str = typer.Option(None, "--subscription-id", help="(Optional) Used to subscribe for recording events."),
+    route_point_id: str = typer.Option(None, "--route-point-id", help="The identifier of a route point of WxC which is similar to e"),
+    flow_id: str = typer.Option(None, "--flow-id", help=""),
+    flow_tag_id: str = typer.Option(None, "--flow-tag-id", help=""),
+    music_on_hold_id: str = typer.Option(None, "--music-on-hold-id", help=""),
+    outdial_queue_id: str = typer.Option(None, "--outdial-queue-id", help=""),
+    system_default: bool = typer.Option(None, "--system-default/--no-system-default", help="Indicates whether the created resource is system created or"),
+    callback_enabled: bool = typer.Option(None, "--callback-enabled/--no-callback-enabled", help="Indicates whether the created resource is call back enabled"),
+    outdial_transfer_to_queue_enabled: bool = typer.Option(None, "--outdial-transfer-to-queue-enabled/--no-outdial-transfer-to-queue-enabled", help="Indicates whether the resource is Default Outdial Transfer t"),
+    dn_ep_mapping_count: str = typer.Option(None, "--dn-ep-mapping-count", help=""),
+    created_time: str = typer.Option(None, "--created-time", help="Creation time(in epoch millis) of this resource."),
+    last_updated_time: str = typer.Option(None, "--last-updated-time", help="Time(in epoch millis) when this resource was last updated."),
+    json_body: str = typer.Option(None, "--json-body", help="Full JSON body (overrides other options)"),
+    output: str = typer.Option("id", "--output", "-o", help="Output format: id|json"),
+    debug: bool = typer.Option(False, "--debug"),
+):
+    """Create a new Entry Point\n\nExample --json-body:\n  '{"name":"...","entryPointType":"INBOUND","channelType":"TELEPHONY","socialChannelType":"MESSAGEBIRD","active":true,"serviceLevelThreshold":0,"maximumActiveContacts":0,"controlFlowScriptUrl":"..."}'."""
+    api = get_api(debug=debug)
+    cc_base_url = get_cc_base_url()
+    orgid = get_cc_org_id(api.session)
+    url = f"{cc_base_url}/organization/{orgid}/entry-point"
+    if json_body:
+        body = json.loads(json_body)
+    else:
+        body = {}
+        if organization_id is not None:
+            body["organizationId"] = organization_id
+        if id_param is not None:
+            body["id"] = id_param
+        if version is not None:
+            body["version"] = version
+        if name is not None:
+            body["name"] = name
+        if description is not None:
+            body["description"] = description
+        if entry_point_type is not None:
+            body["entryPointType"] = entry_point_type
+        if channel_type is not None:
+            body["channelType"] = channel_type
+        if social_channel_type is not None:
+            body["socialChannelType"] = social_channel_type
+        if active is not None:
+            body["active"] = active
+        if service_level_threshold is not None:
+            body["serviceLevelThreshold"] = service_level_threshold
+        if maximum_active_contacts is not None:
+            body["maximumActiveContacts"] = maximum_active_contacts
+        if control_flow_script_url is not None:
+            body["controlFlowScriptUrl"] = control_flow_script_url
+        if overflow_number is not None:
+            body["overflowNumber"] = overflow_number
+        if timezone is not None:
+            body["timezone"] = timezone
+        if imi_org_type is not None:
+            body["imiOrgType"] = imi_org_type
+        if asset_id is not None:
+            body["assetId"] = asset_id
+        if xsp_version is not None:
+            body["xspVersion"] = xsp_version
+        if subscription_id is not None:
+            body["subscriptionId"] = subscription_id
+        if route_point_id is not None:
+            body["routePointId"] = route_point_id
+        if flow_id is not None:
+            body["flowId"] = flow_id
+        if flow_tag_id is not None:
+            body["flowTagId"] = flow_tag_id
+        if music_on_hold_id is not None:
+            body["musicOnHoldId"] = music_on_hold_id
+        if outdial_queue_id is not None:
+            body["outdialQueueId"] = outdial_queue_id
+        if system_default is not None:
+            body["systemDefault"] = system_default
+        if callback_enabled is not None:
+            body["callbackEnabled"] = callback_enabled
+        if outdial_transfer_to_queue_enabled is not None:
+            body["outdialTransferToQueueEnabled"] = outdial_transfer_to_queue_enabled
+        if dn_ep_mapping_count is not None:
+            body["dnEpMappingCount"] = dn_ep_mapping_count
+        if created_time is not None:
+            body["createdTime"] = created_time
+        if last_updated_time is not None:
+            body["lastUpdatedTime"] = last_updated_time
+        _missing = [f for f in ['name', 'entryPointType', 'channelType', 'socialChannelType', 'active', 'serviceLevelThreshold', 'maximumActiveContacts', 'controlFlowScriptUrl', 'overflowNumber', 'imiOrgType', 'assetId'] if f not in body or body[f] is None]
+        if _missing:
+            typer.echo("Error: Missing required fields: " + ", ".join(_missing), err=True)
+            raise typer.Exit(1)
+    try:
+        result = api.session.rest_post(url, json=body)
+    except WebexError as e:
+        handle_rest_error(e)
+    if output == "json":
+        print_json(result)
+    elif isinstance(result, dict) and "id" in result:
+        typer.echo(f"Created: {result['id']}")
+    elif not result or result == {}:
+        typer.echo("Created.")
+    else:
+        print_json(result)
+
+
+
+@app.command("create-bulk")
+def create_bulk(
+    json_body: str = typer.Option(None, "--json-body", help="Full JSON body (overrides other options)"),
+    output: str = typer.Option("id", "--output", "-o", help="Output format: id|json"),
+    debug: bool = typer.Option(False, "--debug"),
+):
+    """Bulk save Entry Point(s)\n\nExample --json-body:\n  '{"items":[{"itemIdentifier":"...","item":"...","requestAction":"..."}]}'."""
+    api = get_api(debug=debug)
+    cc_base_url = get_cc_base_url()
+    orgid = get_cc_org_id(api.session)
+    url = f"{cc_base_url}/organization/{orgid}/entry-point/bulk"
+    if json_body:
+        body = json.loads(json_body)
+    else:
+        body = {}
+    try:
+        result = api.session.rest_post(url, json=body)
+    except WebexError as e:
+        handle_rest_error(e)
+    if output == "json":
+        print_json(result)
+    elif isinstance(result, dict) and "id" in result:
+        typer.echo(f"Created: {result['id']}")
+    elif not result or result == {}:
+        typer.echo("Created.")
+    else:
+        print_json(result)
+
+
+
+@app.command("list-bulk-export")
+def list_bulk_export(
+    type_param: str = typer.Option(..., "--type", help="Choices: INBOUND, OUTBOUND"),
+    page: str = typer.Option(None, "--page", help="Defines the number of displayed page. The page number starts"),
+    page_size: str = typer.Option(None, "--page-size", help="Defines the number of items to be displayed on a page. If th"),
+    output: str = typer.Option("table", "--output", "-o", help="Output format: table|json"),
+    limit: int = typer.Option(0, "--limit", help="Max results (0=all for paginated endpoints, API default for non-paginated)"),
+    offset: int = typer.Option(0, "--offset", help="Start offset"),
+    debug: bool = typer.Option(False, "--debug"),
+):
+    """Bulk export Entry Point(s)."""
+    api = get_api(debug=debug)
+    cc_base_url = get_cc_base_url()
+    orgid = get_cc_org_id(api.session)
+    url = f"{cc_base_url}/organization/{orgid}/entry-point/bulk-export"
+    params = {}
+    if type_param is not None:
+        params["type"] = type_param
+    if page is not None:
+        params["page"] = page
+    if page_size is not None:
+        params["pageSize"] = page_size
+    if limit > 0:
+        params["max"] = limit
+    if offset > 0:
+        params["start"] = offset
+    result = None
+    try:
+        result = api.session.rest_get(url, params=params)
+    except WebexError as e:
+        handle_rest_error(e)
+    result = result or []
+    items = result.get("items", result.get("data", result if isinstance(result, list) else [])) if isinstance(result, dict) else (result if isinstance(result, list) else [])
+    if output == "json":
+        print_json(items)
+    else:
+        print_table(items, columns=[("ID", "id"), ("Name", "name")], limit=limit)
+
+
+
+@app.command("create-purge-inactive-entities")
+def create_purge_inactive_entities(
+    next_start_id: str = typer.Option(None, "--next-start-id", help="This is the entity ID from which items for the next purge ba"),
+    json_body: str = typer.Option(None, "--json-body", help="Full JSON body (overrides other options)"),
+    output: str = typer.Option("id", "--output", "-o", help="Output format: id|json"),
+    debug: bool = typer.Option(False, "--debug"),
+):
+    """Purge inactive Entry Point(s)."""
+    api = get_api(debug=debug)
+    cc_base_url = get_cc_base_url()
+    orgid = get_cc_org_id(api.session)
+    url = f"{cc_base_url}/organization/{orgid}/entry-point/purge-inactive-entities"
+    params = {}
+    if next_start_id is not None:
+        params["nextStartId"] = next_start_id
+    if json_body:
+        body = json.loads(json_body)
+    else:
+        body = {}
+    try:
+        result = api.session.rest_post(url, json=body, params=params)
+    except WebexError as e:
+        handle_rest_error(e)
+    if output == "json":
+        print_json(result)
+    elif isinstance(result, dict) and "id" in result:
+        typer.echo(f"Created: {result['id']}")
+    elif not result or result == {}:
+        typer.echo("Created.")
+    else:
+        print_json(result)
+
+
+
+@app.command("show")
+def show(
+    id: str = typer.Argument(help="id"),
+    include_names: str = typer.Option(None, "--include-names", help="Specifiy whether to include flow override settings reference"),
+    output: str = typer.Option("json", "--output", "-o", help="Output format: table|json"),
+    debug: bool = typer.Option(False, "--debug"),
+):
+    """Get specific Entry Point by ID."""
+    api = get_api(debug=debug)
+    cc_base_url = get_cc_base_url()
+    orgid = get_cc_org_id(api.session)
+    url = f"{cc_base_url}/organization/{orgid}/entry-point/{id}"
+    params = {}
+    if include_names is not None:
+        params["includeNames"] = include_names
+    try:
+        result = api.session.rest_get(url, params=params)
+    except WebexError as e:
+        handle_rest_error(e)
+    if output == "json":
+        print_json(result)
+    else:
+        if isinstance(result, dict):
+            print_table([result], columns=[("Key", ""), ("Value", "")], limit=0)
+        elif isinstance(result, list):
+            print_table(result, columns=[("ID", "id"), ("Name", "name")], limit=0)
+        else:
+            print_json(result)
+
+
+
+@app.command("update")
+def update(
+    id: str = typer.Argument(help="id"),
+    organization_id: str = typer.Option(None, "--organization-id", help="ID of the contact center organization. It is required to def"),
+    id_param: str = typer.Option(None, "--id", help="ID of this contact center resource. It should not be specifi"),
+    version: str = typer.Option(None, "--version", help="The version of this resource. For a newly created resource,"),
+    name: str = typer.Option(None, "--name", help="A unique name for the entry point within the organization. I"),
+    description: str = typer.Option(None, "--description", help="A short description of the entry point."),
+    entry_point_type: str = typer.Option(None, "--entry-point-type", help="Choices: INBOUND, OUTBOUND"),
+    channel_type: str = typer.Option(None, "--channel-type", help="Choices: TELEPHONY, EMAIL, FAX, CHAT, VIDEO, OTHERS, SOCIAL_CHANNEL"),
+    social_channel_type: str = typer.Option(None, "--social-channel-type", help="Choices: MESSAGEBIRD, MESSENGER, WHATSAPP, APPLE_BUSINESS_CHAT, GOOGLE_BUSINESS_MESSAGES"),
+    active: bool = typer.Option(None, "--active/--no-active", help="Used to toggle the state of the entrypoint from active to in"),
+    service_level_threshold: str = typer.Option(None, "--service-level-threshold", help="Allows to set the time that a customer request can be in a q"),
+    maximum_active_contacts: str = typer.Option(None, "--maximum-active-contacts", help="Caps the maximum number of simultaneous calls for this entry"),
+    control_flow_script_url: str = typer.Option(None, "--control-flow-script-url", help="The system automatically populates this field with the URL f"),
+    overflow_number: str = typer.Option(None, "--overflow-number", help="Allows to set the destination phone number to which the syst"),
+    timezone: str = typer.Option(None, "--timezone", help="(Optional) Any routing strategy for this entry point uses th"),
+    imi_org_type: str = typer.Option(None, "--imi-org-type", help="Choices: MIXED_MODE, IMI"),
+    asset_id: str = typer.Option(None, "--asset-id", help="ID of the asset in IMI that corresponds to this entrypoint."),
+    xsp_version: str = typer.Option(None, "--xsp-version", help="(Optional) Used to subscribe for recording events."),
+    subscription_id: str = typer.Option(None, "--subscription-id", help="(Optional) Used to subscribe for recording events."),
+    route_point_id: str = typer.Option(None, "--route-point-id", help="The identifier of a route point of WxC which is similar to e"),
+    flow_id: str = typer.Option(None, "--flow-id", help=""),
+    flow_tag_id: str = typer.Option(None, "--flow-tag-id", help=""),
+    music_on_hold_id: str = typer.Option(None, "--music-on-hold-id", help=""),
+    outdial_queue_id: str = typer.Option(None, "--outdial-queue-id", help=""),
+    system_default: bool = typer.Option(None, "--system-default/--no-system-default", help="Indicates whether the created resource is system created or"),
+    callback_enabled: bool = typer.Option(None, "--callback-enabled/--no-callback-enabled", help="Indicates whether the created resource is call back enabled"),
+    outdial_transfer_to_queue_enabled: bool = typer.Option(None, "--outdial-transfer-to-queue-enabled/--no-outdial-transfer-to-queue-enabled", help="Indicates whether the resource is Default Outdial Transfer t"),
+    dn_ep_mapping_count: str = typer.Option(None, "--dn-ep-mapping-count", help=""),
+    created_time: str = typer.Option(None, "--created-time", help="Creation time(in epoch millis) of this resource."),
+    last_updated_time: str = typer.Option(None, "--last-updated-time", help="Time(in epoch millis) when this resource was last updated."),
+    json_body: str = typer.Option(None, "--json-body", help="Full JSON body (overrides other options)"),
+    debug: bool = typer.Option(False, "--debug"),
+):
+    """Update specific Entry Point by ID\n\nExample --json-body:\n  '{"name":"...","entryPointType":"INBOUND","channelType":"TELEPHONY","socialChannelType":"MESSAGEBIRD","active":true,"serviceLevelThreshold":0,"maximumActiveContacts":0,"controlFlowScriptUrl":"..."}'."""
+    api = get_api(debug=debug)
+    cc_base_url = get_cc_base_url()
+    orgid = get_cc_org_id(api.session)
+    url = f"{cc_base_url}/organization/{orgid}/entry-point/{id}"
+    if json_body:
+        body = json.loads(json_body)
+    else:
+        body = {}
+        if organization_id is not None:
+            body["organizationId"] = organization_id
+        if id_param is not None:
+            body["id"] = id_param
+        if version is not None:
+            body["version"] = version
+        if name is not None:
+            body["name"] = name
+        if description is not None:
+            body["description"] = description
+        if entry_point_type is not None:
+            body["entryPointType"] = entry_point_type
+        if channel_type is not None:
+            body["channelType"] = channel_type
+        if social_channel_type is not None:
+            body["socialChannelType"] = social_channel_type
+        if active is not None:
+            body["active"] = active
+        if service_level_threshold is not None:
+            body["serviceLevelThreshold"] = service_level_threshold
+        if maximum_active_contacts is not None:
+            body["maximumActiveContacts"] = maximum_active_contacts
+        if control_flow_script_url is not None:
+            body["controlFlowScriptUrl"] = control_flow_script_url
+        if overflow_number is not None:
+            body["overflowNumber"] = overflow_number
+        if timezone is not None:
+            body["timezone"] = timezone
+        if imi_org_type is not None:
+            body["imiOrgType"] = imi_org_type
+        if asset_id is not None:
+            body["assetId"] = asset_id
+        if xsp_version is not None:
+            body["xspVersion"] = xsp_version
+        if subscription_id is not None:
+            body["subscriptionId"] = subscription_id
+        if route_point_id is not None:
+            body["routePointId"] = route_point_id
+        if flow_id is not None:
+            body["flowId"] = flow_id
+        if flow_tag_id is not None:
+            body["flowTagId"] = flow_tag_id
+        if music_on_hold_id is not None:
+            body["musicOnHoldId"] = music_on_hold_id
+        if outdial_queue_id is not None:
+            body["outdialQueueId"] = outdial_queue_id
+        if system_default is not None:
+            body["systemDefault"] = system_default
+        if callback_enabled is not None:
+            body["callbackEnabled"] = callback_enabled
+        if outdial_transfer_to_queue_enabled is not None:
+            body["outdialTransferToQueueEnabled"] = outdial_transfer_to_queue_enabled
+        if dn_ep_mapping_count is not None:
+            body["dnEpMappingCount"] = dn_ep_mapping_count
+        if created_time is not None:
+            body["createdTime"] = created_time
+        if last_updated_time is not None:
+            body["lastUpdatedTime"] = last_updated_time
+    try:
+        result = api.session.rest_put(url, json=body)
+    except WebexError as e:
+        handle_rest_error(e)
+    typer.echo(f"Updated.")
+
+
+
+@app.command("delete")
+def delete(
+    id: str = typer.Argument(help="id"),
+    force: bool = typer.Option(False, "--force", help="Skip confirmation"),
+    debug: bool = typer.Option(False, "--debug"),
+):
+    """Delete specific Entry Point by ID."""
+    if not force:
+        typer.confirm(f"Delete {id}?", abort=True)
+    api = get_api(debug=debug)
+    cc_base_url = get_cc_base_url()
+    orgid = get_cc_org_id(api.session)
+    url = f"{cc_base_url}/organization/{orgid}/entry-point/{id}"
+    try:
+        api.session.rest_delete(url)
+    except WebexError as e:
+        handle_rest_error(e)
+    typer.echo(f"Deleted: {id}")
+
+
+
+@app.command("list-incoming-references")
+def list_incoming_references(
+    id: str = typer.Argument(help="id"),
+    type_param: str = typer.Option(None, "--type", help="Entity type of the other entity that has a reference to this"),
+    page: str = typer.Option(None, "--page", help="Defines the number of displayed page. The page number starts"),
+    page_size: str = typer.Option(None, "--page-size", help="Defines the number of items to be displayed on a page. If th"),
+    output: str = typer.Option("table", "--output", "-o", help="Output format: table|json"),
+    limit: int = typer.Option(0, "--limit", help="Max results (0=all for paginated endpoints, API default for non-paginated)"),
+    offset: int = typer.Option(0, "--offset", help="Start offset"),
+    debug: bool = typer.Option(False, "--debug"),
+):
+    """List references for a specific Entry Point."""
+    api = get_api(debug=debug)
+    cc_base_url = get_cc_base_url()
+    orgid = get_cc_org_id(api.session)
+    url = f"{cc_base_url}/organization/{orgid}/entry-point/{id}/incoming-references"
+    params = {}
+    if type_param is not None:
+        params["type"] = type_param
+    if page is not None:
+        params["page"] = page
+    if page_size is not None:
+        params["pageSize"] = page_size
+    if limit > 0:
+        params["max"] = limit
+    if offset > 0:
+        params["start"] = offset
+    result = None
+    try:
+        result = api.session.rest_get(url, params=params)
+    except WebexError as e:
+        handle_rest_error(e)
+    result = result or []
+    items = result.get("items", result.get("data", result if isinstance(result, list) else [])) if isinstance(result, dict) else (result if isinstance(result, list) else [])
+    if output == "json":
+        print_json(items)
+    else:
+        print_table(items, columns=[("ID", "id"), ("Name", "name")], limit=limit)
+
+
+
+@app.command("list-entry-point")
+def list_entry_point(
+    filter_param: str = typer.Option(None, "--filter", help="Specify a filter based on which the results will be fetched."),
+    attributes: str = typer.Option(None, "--attributes", help="Specify the attributes to be returned.Default all attributes"),
+    search: str = typer.Option(None, "--search", help="Filter data based on the search keyword.Supported search col"),
+    page: str = typer.Option(None, "--page", help="Defines the number of displayed page. The page number starts"),
+    page_size: str = typer.Option(None, "--page-size", help="Defines the number of items to be displayed on a page. If th"),
+    desktop_profile_filter: str = typer.Option(None, "--desktop-profile-filter", help="If set to true, the API will return only the data that the u"),
+    provisioning_view: str = typer.Option(None, "--provisioning-view", help="If set to true, the API will only return data that user has"),
+    include_count: str = typer.Option(None, "--include-count", help="Enable the flag to get the count of DN-EP Mapping"),
+    single_object_response: str = typer.Option(None, "--single-object-response", help="Specifiy whether to include array fields in the response, Th"),
+    output: str = typer.Option("table", "--output", "-o", help="Output format: table|json"),
+    limit: int = typer.Option(0, "--limit", help="Max results (0=all for paginated endpoints, API default for non-paginated)"),
+    offset: int = typer.Option(0, "--offset", help="Start offset"),
+    debug: bool = typer.Option(False, "--debug"),
+):
+    """List Entry Point(s)."""
+    api = get_api(debug=debug)
+    cc_base_url = get_cc_base_url()
+    orgid = get_cc_org_id(api.session)
+    url = f"{cc_base_url}/organization/{orgid}/v2/entry-point"
+    params = {}
+    if filter_param is not None:
+        params["filter"] = filter_param
+    if attributes is not None:
+        params["attributes"] = attributes
+    if search is not None:
+        params["search"] = search
+    if page is not None:
+        params["page"] = page
+    if page_size is not None:
+        params["pageSize"] = page_size
+    if desktop_profile_filter is not None:
+        params["desktopProfileFilter"] = desktop_profile_filter
+    if provisioning_view is not None:
+        params["provisioningView"] = provisioning_view
+    if include_count is not None:
+        params["includeCount"] = include_count
+    if single_object_response is not None:
+        params["singleObjectResponse"] = single_object_response
+    if limit > 0:
+        params["max"] = limit
+    if offset > 0:
+        params["start"] = offset
+    result = None
+    try:
+        result = api.session.rest_get(url, params=params)
+    except WebexError as e:
+        handle_rest_error(e)
+    result = result or []
+    items = result.get("items", result.get("data", result if isinstance(result, list) else [])) if isinstance(result, dict) else (result if isinstance(result, list) else [])
+    if output == "json":
+        print_json(items)
+    else:
+        print_table(items, columns=[("ID", "id"), ("Name", "name")], limit=limit)
+
+

wxcli/commands/cc_ewt.py

@@ -0,0 +1,51 @@
+import json
+import typer
+from wxcli.auth import get_api
+from wxcli.errors import WebexError, handle_rest_error
+from wxcli.output import print_table, print_json
+from wxcli.config import get_org_id, get_cc_base_url, get_cc_org_id
+
+
+app = typer.Typer(help="Manage Webex Contact Center cc-ewt.")
+
+
+@app.command("show")
+def show(
+    queue_id: str = typer.Option(..., "--queue-id", help="Id of the queue for which the EWT is to be returned"),
+    lookback_minutes: str = typer.Option(..., "--lookback-minutes", help="Integer between 5 and 240 (4 hours) signifying how long back"),
+    max_cv: str = typer.Option(None, "--max-cv", help="This an optional parameter. Maximum value of Coefficient of"),
+    min_valid_samples: str = typer.Option(None, "--min-valid-samples", help="This an optional parameter. Minimum value of percentage of v"),
+    output: str = typer.Option("json", "--output", "-o", help="Output format: table|json"),
+    debug: bool = typer.Option(False, "--debug"),
+):
+    """Get Estimated Wait Time."""
+    api = get_api(debug=debug)
+    cc_base_url = get_cc_base_url()
+    url = f"{cc_base_url}/ewt"
+    params = {}
+    if queue_id is not None:
+        params["queueId"] = queue_id
+    if lookback_minutes is not None:
+        params["lookbackMinutes"] = lookback_minutes
+    if max_cv is not None:
+        params["maxCV"] = max_cv
+    if min_valid_samples is not None:
+        params["minValidSamples"] = min_valid_samples
+    org_id = get_org_id()
+    if org_id is not None:
+        params["orgId"] = org_id
+    try:
+        result = api.session.rest_get(url, params=params)
+    except WebexError as e:
+        handle_rest_error(e)
+    if output == "json":
+        print_json(result)
+    else:
+        if isinstance(result, dict):
+            print_table([result], columns=[("Key", ""), ("Value", "")], limit=0)
+        elif isinstance(result, list):
+            print_table(result, columns=[("ID", "id"), ("Name", "name")], limit=0)
+        else:
+            print_json(result)
+
+