otrs-somconnexio 0.4.4__py2.py3-none-any.whl → 0.7.3__py2.py3-none-any.whl

otrs_somconnexio/otrs_models/configurations/provision/router_4G_ticket.py

@@ -0,0 +1,8 @@
+# coding: utf-8
+class Router4GTicketConfiguration:
+    process_id = "Process-4b7130980e3fb4fcf3c57f00c7a2e903"
+    activity_id = "Activity-ac1a618667aedbb7c25e196bffb5bf09"
+    type = "Petición"
+    queue_id = 146
+    state = "new"
+    priority = "3 normal"

otrs_somconnexio/otrs_models/configurations/provision/switchboard_ticket.py

@@ -0,0 +1,10 @@
+# coding: utf-8
+class SwitchboardTicketConfiguration:
+    process_id = "Process-340f0714fca27d563373adda18b505d9"
+    activity_id = "Activity-cbf9c1acfd068e164d7e7c53cbd6a137"
+    type = "Petición"
+    SLA = "No pendent resposta"
+    service = "Centraleta Virtual"
+    queue_id = 242
+    state = "new"
+    priority = "3 normal"

otrs_somconnexio/otrs_models/configurations/querys/check_coverage.py

@@ -0,0 +1,16 @@
+class CheckCoverageConfiguration:
+    process_id = "Process-be8cf222949132c9fae1bb74615a5ae4"
+    activity_id = "Activity-df0c0c05df090639bb592a6d2af2d893"
+    type = "Petición"
+    state = "new"
+    priority = "3 normal"
+
+
+class CheckCoverageCATConfiguration(CheckCoverageConfiguration):
+    subject = "Consulta de cobertura (cat)"
+    queue_id = 42
+
+
+class CheckCoverageESConfiguration(CheckCoverageConfiguration):
+    subject = "Consulta de cobertura (es)"
+    queue_id = 43

otrs_somconnexio/otrs_models/configurations/querys/we_call_you.py

@@ -0,0 +1,26 @@
+class WeCallYouConfiguration:
+    process_id = "Process-ecf037c9e125f692e0ccb1d82eba5d3a"
+    activity_id = "Activity-1b94759f56e5b7ecf67e1330d1c6afab"
+    type = "Petición"
+    state = "new"
+    priority = "3 normal"
+
+
+class WeCallYouCATConfiguration(WeCallYouConfiguration):
+    queue_id = 144
+    subject = "Formulari 'Vols que et truquem?' (CAT)"
+
+
+class WeCallYouESConfiguration(WeCallYouConfiguration):
+    queue_id = 145
+    subject = "Formulari 'Vols que et truquem?' (ES)"
+
+
+class WeCallYouCompanyCATConfiguration(WeCallYouConfiguration):
+    queue_id = 230
+    subject = "Formulari 'Vols que et truquem?' - Empreses (CAT)"
+
+
+class WeCallYouCompanyESConfiguration(WeCallYouConfiguration):
+    queue_id = 231
+    subject = "Formulari 'Vols que et truquem?' - Empreses (ES)"

otrs_somconnexio/otrs_models/coverage/adsl.py

@@ -16,5 +16,5 @@ class ADSLCoverage:
         ("18", "18 Mb"),
         ("19", "19 Mb"),
         ("20", "20 Mb"),
-        ("NoServei", "No Servei")
+        ("NoServei", "No Servei"),
     ]

otrs_somconnexio/otrs_models/coverage/asociatel_fiber.py

@@ -0,0 +1,6 @@
+class AsociatelFiberCoverage:
+    VALUES = [
+        ("fibraFTTH", "Fibra (FTTH)"),
+        ("NEBAFTTH", "Fibra (NEBA)"),
+        ("NoRevisat", "No revisat"),
+    ]

otrs_somconnexio/otrs_models/coverage/mm_fiber.py

@@ -0,0 +1,7 @@
+class MMFiberCoverage:
+    VALUES = [
+        ("fibraFTTH", "Fibra (FTTH)"),
+        ("NoFibra", "No Fibra (MM)"),
+        ("NoRevisat", "No revisat"),
+        ("fibraIndirecta", "Fibra (indirecta)"),
+    ]

otrs_somconnexio/otrs_models/coverage/orange_fiber.py

@@ -0,0 +1,5 @@
+class OrangeFiberCoverage:
+    VALUES = [
+        ("fibraFTTH", "Fibra (FTTH)"),
+        ("NoRevisat", "No revisat"),
+    ]

otrs_somconnexio/otrs_models/coverage/vdf_fiber.py

@@ -0,0 +1,8 @@
+class VdfFiberCoverage:
+    VALUES = [
+        ("fibraCoaxial", "Fibra (coaxial)"),
+        ("fibraFTTH", "Fibra (FTTH)"),
+        ("NEBAFTTH", "Fibra (NEBA)"),
+        ("NoFibraVdf", "No fibra"),
+        ("NoRevisat", "No revisat"),
+    ]

otrs_somconnexio/otrs_models/coverage_article.py

@@ -6,10 +6,26 @@ class CoverageArticle(AbstractArticle):
     """
     This entity gets created from a CoverageTicket.
     """
+
     dynamic_fields_names = (
-        "tipusVia", "nomVia", "numero", "bloc", "portal", "pis", "escala", "porta",
-        "poblacioServei", "provinciaServei", "CPservei", "altresCobertura", "coberturaADSL",
-        "coberturaFibraMM", "coberturaFibraVdf", "IDhogar"
+        "tipusVia",
+        "nomVia",
+        "numero",
+        "bloc",
+        "portal",
+        "pis",
+        "escala",
+        "porta",
+        "poblacioServei",
+        "provinciaServei",
+        "codiProvinciaServei",
+        "CPservei",
+        "altresCobertura",
+        "coberturaADSL",
+        "coberturaFibraMM",
+        "coberturaFibraVdf",
+        "coberturaFibraOrange",
+        "IDhogar",
     )
     subject = "Sol·licitud cobertura"
 
@@ -22,5 +38,5 @@ class CoverageArticle(AbstractArticle):
         for df_name in self.dynamic_fields_names:
             df_value = getattr(self.ticket, df_name)
             if df_value:
-                body = u"{}{}: {}\n".format(body, df_name, df_value)
+                body = "{}{}: {}\n".format(body, df_name, df_value)
         return body

otrs_somconnexio/otrs_models/coverage_ticket.py

@@ -4,6 +4,7 @@ class CoverageTicket:
     This entity is for read-only purposes only. These tickets are not created or updated in OTRS.
     For this reason, it only implements a getter and the constructor.
     """
+
     def __init__(self, ticket):
         self.ticket = ticket
 

otrs_somconnexio/otrs_models/customer_data.py

@@ -1,12 +1,24 @@
 class CustomerData:
-    def __init__(self, id, vat_number, email, phone, name, first_name, street, city, zip, subdivision):
+    def __init__(
+        self,
+        id,
+        vat_number,
+        name,
+        first_name,
+        street,
+        city,
+        zip,
+        subdivision,
+        has_active_contracts,
+        language,
+    ):
         self.id = id
         self.vat_number = vat_number
-        self.email = email
-        self.phone = phone
         self.name = name
         self.first_name = first_name
         self.street = street
         self.city = city
         self.zip = zip
         self.subdivision = subdivision
+        self.has_active_contracts = has_active_contracts
+        self.language = language

otrs_somconnexio/otrs_models/customer_user.py

@@ -7,19 +7,13 @@ class CustomerUser:
         self.client = client(self.id)
 
     def change_language(self, lang):
-        self.client.set_preference(
-            'UserLanguage',
-            lang
-        )
+        self.client.set_preference("UserLanguage", lang)
 
     def set_mm_account_id(self, mm_account_id):
         """
         Set "MMAccountId" parameter in the OTRS preferences from this CustomerUser
         """
-        self.client.set_preference(
-            'MMAccountId',
-            mm_account_id
-        )
+        self.client.set_preference("MMAccountId", mm_account_id)
 
     def get_mm_account_id(self):
         """
@@ -28,7 +22,7 @@ class CustomerUser:
         """
         preferences = self.client.get_preferences()
 
-        return preferences.get('MMAccountId')
+        return preferences.get("MMAccountId")
 
     def get_data(self):
         return self.client.get_data()

otrs_somconnexio/otrs_models/fiber_data.py

@@ -1,36 +1,20 @@
-class FiberData:
-    type = 'fiber'
+from otrs_somconnexio.otrs_models.internet_data import InternetData
 
-    def __init__(
-        self, order_id, phone_number, iban, service_address, service_city,
-        service_zip, service_subdivision, shipment_address, shipment_city, shipment_zip,
-        shipment_subdivision, previous_service, previous_provider, previous_internal_provider,
-        previous_owner_vat, previous_owner_name, previous_owner_surname, notes,
-            adsl_coverage, mm_fiber_coverage, vdf_fiber_coverage, change_address, product):
-        # Common all the Tickets
-        self.order_id = order_id
-        self.phone_number = phone_number
-        self.iban = iban
-        self.previous_internal_provider = previous_internal_provider
-        self.previous_provider = previous_provider
-        self.previous_owner_vat = previous_owner_vat
-        self.previous_owner_name = previous_owner_name
-        self.previous_owner_surname = previous_owner_surname
 
-        # Common Internet the Tickets
-        self.service_address = service_address
-        self.service_city = service_city
-        self.service_zip = service_zip
-        self.service_subdivision = service_subdivision
-        self.shipment_address = shipment_address
-        self.shipment_city = shipment_city
-        self.shipment_zip = shipment_zip
-        self.shipment_subdivision = shipment_subdivision
-        self.previous_service = previous_service
-        self.notes = notes
-        self.adsl_coverage = adsl_coverage
-        self.mm_fiber_coverage = mm_fiber_coverage
-        self.vdf_fiber_coverage = vdf_fiber_coverage
-        self.change_address = change_address
+class FiberData(InternetData):
+    service_type = "fiber"
 
-        self.product = product
+    def __init__(self, **args):
+        fiber_args = [
+            "previous_contract_pon",
+            "previous_contract_fiber_speed",
+            "all_grouped_SIMS_recieved",
+            "has_grouped_mobile_with_previous_owner",
+            "product_ba_mm",
+            "keep_landline",
+        ]
+        for key in fiber_args:
+            setattr(self, key, args.get(key, ""))
+            args.pop(key, None)
+
+        super().__init__(**args)

otrs_somconnexio/otrs_models/fiber_dynamic_fields.py

@@ -1,10 +1,64 @@
 # coding: utf-8
+from pyotrs.lib import DynamicField
+
 from otrs_somconnexio.otrs_models.internet_dynamic_fields import InternetDynamicFields
 
 
 class FiberDynamicFields(InternetDynamicFields):
-
     def _build_specific_broadband_service_dynamic_fields(self):
-        """ Return list of OTRS DynamicFields to create a OTRS Process Ticket from service data and customer data.
-        Return only the specifics fields of Fiber Ticket. """
-        return []
+        """Return list of OTRS DynamicFields to create a OTRS Process Ticket from service data and customer data.
+        Return only the specifics fields of Fiber Ticket."""
+        return [
+            self._df_previous_contract_pon(),
+            self._df_previous_contract_fiber_speed(),
+            self._df_mobile_pack_contracts(),
+            self._df_all_grouped_SIMS_recieved(),
+            self._df_has_previous_owner_with_mobile_pack_contracts(),
+            self._df_product_ba_mm(),
+            self._keep_landline_number(),
+        ]
+
+    def _df_previous_contract_pon(self):
+        return DynamicField(
+            name="ponAntic", value=self.service_data.previous_contract_pon
+        )
+
+    def _df_previous_contract_fiber_speed(self):
+        return DynamicField(
+            name="velocitatSollicitadaContracteAnteriorCU",
+            value=self.service_data.previous_contract_fiber_speed,
+        )
+
+    def _df_mobile_pack_contracts(self):
+        return DynamicField(
+            name="OdooMobileContractRefRelacionats",
+            value=self.service_data.mobile_pack_contracts,
+        )
+
+    def _df_all_grouped_SIMS_recieved(self):
+        are_all_grouped_SIMS_recieved = (
+            "1" if self.service_data.all_grouped_SIMS_recieved else "0"
+        )
+        return DynamicField(
+            name="SIMrebuda",
+            value=are_all_grouped_SIMS_recieved,
+        )
+
+    def _df_has_previous_owner_with_mobile_pack_contracts(self):
+        has_grouped_mobile_with_previous_owner = (
+            "1" if self.service_data.has_grouped_mobile_with_previous_owner else "0"
+        )
+        return DynamicField(
+            name="flagDNItitularAnteriorMobils",
+            value=has_grouped_mobile_with_previous_owner,
+        )
+
+    def _df_product_ba_mm(self):
+        return DynamicField(name="productBAMM", value=self.service_data.product_ba_mm)
+
+    def _keep_landline_number(self):
+        if self.service_data.keep_landline:
+            value = "current_number"
+        else:
+            value = "new_number"
+        return DynamicField(name="mantenirFix", value=value)

otrs_somconnexio/otrs_models/fiber_ticket.py

@@ -1,23 +1,27 @@
 # coding: utf-8
-from otrs_somconnexio.otrs_models.configurations.fiber_ticket import FiberTicketConfiguration
+from otrs_somconnexio.otrs_models.configurations.provision.fiber_ticket import (
+    FiberTicketConfiguration,
+)
 from otrs_somconnexio.otrs_models.fiber_dynamic_fields import FiberDynamicFields
 from otrs_somconnexio.otrs_models.provision_ticket import ProvisionTicket
 
 
 class FiberTicket(ProvisionTicket):
-
-    def __init__(self, service_data, customer_data, otrs_configuration=None):
+    def __init__(
+        self, service_data, customer_data, responsible_data, otrs_configuration=None
+    ):
+        super(FiberTicket, self).__init__(responsible_data)
         self.service_data = service_data
         self.customer_data = customer_data
         self.otrs_configuration = FiberTicketConfiguration(otrs_configuration)
 
     def service_type(self):
-        return 'fiber'
+        return "fiber"
 
     def _build_dynamic_fields(self):
         return FiberDynamicFields(
             self.service_data,
             self.customer_data,
             self._ticket_process_id(),
-            self._ticket_activity_id()
+            self._ticket_activity_id(),
         ).all()

otrs_somconnexio/otrs_models/internet_data.py

@@ -0,0 +1,79 @@
+class InternetData(object):
+    def __init__(
+        self,
+        order_id,
+        contact_phone,
+        phone_number,
+        iban,
+        email,
+        service_address,
+        service_city,
+        service_zip,
+        service_subdivision,
+        service_subdivision_code,
+        shipment_address,
+        shipment_city,
+        shipment_zip,
+        shipment_subdivision,
+        previous_service,
+        previous_provider,
+        previous_internal_provider,
+        previous_owner_vat,
+        previous_owner_name,
+        previous_owner_surname,
+        product,
+        adsl_coverage,
+        mm_fiber_coverage,
+        asociatel_fiber_coverage,
+        vdf_fiber_coverage,
+        orange_fiber_coverage,
+        type,
+        technology,
+        sales_team,
+        previous_contract_address="",
+        previous_contract_phone="",
+        mobile_pack_contracts="",
+        notes="",
+        activation_notes="",
+        confirmed_documentation=False,
+    ):
+        # Common all the Tickets
+        self.order_id = order_id
+        self.phone_number = phone_number
+        self.iban = iban
+        self.email = email
+        self.previous_provider = previous_provider
+        self.previous_internal_provider = previous_internal_provider
+        self.previous_owner_vat = previous_owner_vat
+        self.previous_owner_name = previous_owner_name
+        self.previous_owner_surname = previous_owner_surname
+        self.product = product
+        self.technology = technology
+        self.contact_phone = contact_phone
+        self.sales_team = sales_team
+        self.notes = notes
+        self.activation_notes = activation_notes
+        self.confirmed_documentation = confirmed_documentation
+
+        # Common Internet the Tickets
+        self.service_address = service_address
+        self.service_city = service_city
+        self.service_zip = service_zip
+        self.service_subdivision = service_subdivision
+        self.service_subdivision_code = service_subdivision_code
+        self.shipment_address = shipment_address
+        self.shipment_city = shipment_city
+        self.shipment_zip = shipment_zip
+        self.shipment_subdivision = shipment_subdivision
+        self.previous_service = previous_service
+        self.adsl_coverage = adsl_coverage
+        self.mm_fiber_coverage = mm_fiber_coverage
+        self.asociatel_fiber_coverage = asociatel_fiber_coverage
+        self.vdf_fiber_coverage = vdf_fiber_coverage
+        self.orange_fiber_coverage = orange_fiber_coverage
+        self.type = type
+        self.previous_contract_address = previous_contract_address
+        self.previous_contract_phone = previous_contract_phone
+
+        # Pack Tickets
+        self.mobile_pack_contracts = mobile_pack_contracts

otrs_somconnexio/otrs_models/internet_dynamic_fields.py

@@ -6,25 +6,28 @@ from otrs_somconnexio.otrs_models.provision_dynamic_fields import ProvisionDynam
 
 
 class InternetDynamicFields(ProvisionDynamicFields):
-
     def _build_specific_dynamic_fields(self):
         dynamic_fields = [
-            self._econtract_id(),
+            self._contract_id(),
             self._previous_service(),
             self._previous_provider(),
+            self._previous_contract_address(),
+            self._previous_contract_phone(),
             self._landline_number(),
             self._service_address(),
             self._service_city(),
             self._service_zip(),
             self._service_subdivision(),
+            self._service_subdivision_code(),
             self._shipment_address(),
             self._shipment_city(),
             self._shipment_subdivision(),
             self._shipment_zip(),
             self._previous_owner_vat(),
-            self._notes(),
             self._adsl_coverage(),
             self._mm_fiber_coverage(),
+            self._orange_fiber_coverage(),
+            self._asociatel_fiber_coverage(),
             self._vdf_fiber_coverage(),
             self._change_address(),
             self._change_address_provider(),
@@ -32,23 +35,27 @@ class InternetDynamicFields(ProvisionDynamicFields):
         dynamic_fields += self._build_specific_broadband_service_dynamic_fields()
         return dynamic_fields
 
-    def _econtract_id(self):
+    def _contract_id(self):
         return DynamicField(name="IDContracte", value=self.service_data.order_id)
 
     def _previous_service(self):
-        return DynamicField(name="serveiPrevi", value=self.service_data.previous_service)
+        return DynamicField(
+            name="serveiPrevi", value=self.service_data.previous_service
+        )
 
     def _previous_provider(self):
         provider = None
-        if self.service_data.change_address == "no":
+        if self.service_data.type != "location_change":
             provider = self.service_data.previous_provider
         return DynamicField(name="proveidorPrevi", value=provider)
 
     def _landline_number(self):
-        return DynamicField(name='telefonFixVell', value=self.service_data.phone_number)
+        return DynamicField(name="telefonFixVell", value=self.service_data.phone_number)
 
     def _service_address(self):
-        return DynamicField(name="direccioServei", value=self.service_data.service_address)
+        return DynamicField(
+            name="direccioServei", value=self.service_data.service_address
+        )
 
     def _service_city(self):
         return DynamicField(name="poblacioServei", value=self.service_data.service_city)
@@ -57,49 +64,81 @@ class InternetDynamicFields(ProvisionDynamicFields):
         return DynamicField(name="CPservei", value=self.service_data.service_zip)
 
     def _service_subdivision(self):
-        return DynamicField(name="provinciaServei", value=self.service_data.service_subdivision)
+        return DynamicField(
+            name="provinciaServei", value=self.service_data.service_subdivision
+        )
+
+    def _service_subdivision_code(self):
+        return DynamicField(
+            name="codiProvinciaServei", value=self.service_data.service_subdivision_code
+        )
 
     def _shipment_address(self):
-        return DynamicField(name="direccioEnviament", value=self.service_data.shipment_address)
+        return DynamicField(
+            name="direccioEnviament", value=self.service_data.shipment_address
+        )
 
     def _shipment_city(self):
-        return DynamicField(name="poblacioEnviament", value=self.service_data.shipment_city)
+        return DynamicField(
+            name="poblacioEnviament", value=self.service_data.shipment_city
+        )
 
     def _shipment_subdivision(self):
-        return DynamicField(name="provinciaEnviament", value=self.service_data.shipment_subdivision)
+        return DynamicField(
+            name="provinciaEnviament", value=self.service_data.shipment_subdivision
+        )
 
     def _shipment_zip(self):
         return DynamicField(name="CPenviament", value=self.service_data.shipment_zip)
 
     def _previous_owner_vat(self):
-        return DynamicField(name="NIFNIEtitular", value=self.service_data.previous_owner_vat)
-
-    def _notes(self):
-        return DynamicField(name="notes", value=self.service_data.notes)
+        return DynamicField(
+            name="NIFNIEtitular", value=self.service_data.previous_owner_vat
+        )
 
     def _adsl_coverage(self):
         return DynamicField(name="coberturaADSL", value=self.service_data.adsl_coverage)
 
     def _mm_fiber_coverage(self):
         return DynamicField(
-            name="coberturaFibraMM",
-            value=self.service_data.mm_fiber_coverage
+            name="coberturaFibraMM", value=self.service_data.mm_fiber_coverage
+        )
+
+    def _asociatel_fiber_coverage(self):
+        # OTRS DF used for asociatel fiber coverage is the same as the former VDF
+        return DynamicField(
+            name="coberturaFibraVdf", value=self.service_data.asociatel_fiber_coverage
+        )
+
+    def _orange_fiber_coverage(self):
+        return DynamicField(
+            name="coberturaFibraOrange", value=self.service_data.orange_fiber_coverage
         )
 
     def _vdf_fiber_coverage(self):
         return DynamicField(
-            name="coberturaFibraVdf",
-            value=self.service_data.vdf_fiber_coverage
+            name="coberturaFibraVdfCU", value=self.service_data.vdf_fiber_coverage
+        )
+
+    def _previous_contract_phone(self):
+        return DynamicField(
+            name="telefonFixAntic", value=self.service_data.previous_contract_phone
+        )
+
+    def _previous_contract_address(self):
+        return DynamicField(
+            name="direccioServeiAntic",
+            value=self.service_data.previous_contract_address,
         )
 
     def _change_address(self):
-        return DynamicField(name="canviUbicacioMateixTitular", value=self.service_data.change_address)
+        change_address = "yes" if self.service_data.type == "location_change" else "no"
+        return DynamicField(name="canviUbicacioMateixTitular", value=change_address)
 
     def _change_address_provider(self):
-        return DynamicField(name="proveidorPreviCU", value=self.service_data.previous_internal_provider)
-
-    def _product(self):
         return DynamicField(
-            name="productBA",
-            value=self.service_data.product
+            name="proveidorPreviCU", value=self.service_data.previous_internal_provider
         )
+
+    def _product(self):
+        return DynamicField(name="productBA", value=self.service_data.product)